Business Journal NORTHEAST
THE REGION’S AWARD-WINNING SOURCE OF BUSINESS NEWS AND INFORMATION
May 2018 VOL. 33 NO. 4
Sales tax collection could be redeﬁned for small businesses could see it becoming an accounting mess.” Fleming, who sells fragrances, candles, lip balms and other items, said her online sales are roughly onethird of her entire business. “It’s changed the dynamic,” she said.
party retailers. The law is known as the Pennsylvania Marketplace Act. Tracking sales tax in each state where one does “This is not a new tax,” said Johnson. “Rather, business could be an accounting nightmare, accordthis change resulted in a more efﬁcient system for ing to one local entrepreneur. certain individuals and businesses using online This could soon become reality, however, after the marketplaces to either collect sales tax, or notify U.S. Supreme Court hears a case that could redeﬁne their customers that use tax may be due on their An even playing ﬁeld the way online retailers currently collect sales tax in purchases. The intent of the legislation is to help More than 40 states, including Pennsylvania, are places where they do not have a physical location. brick-and-mortar stores compete on an even playing asking the high court to overturn two decade-old Under current law, if they sell something there, they cases, which only required retailers to collect sales tax ﬁeld with online sellers.” don’t have to collect that state’s sales tax. if they have a physical presence in that state. “If we have to do that 50 times per month, then I’m Lawyers argue states like Pennsylvania are losing A windfall for the state going to be paying my bookkeeper several hours more much needed revenue, all because of a changing Dr. Fred Croop, a business professor at Miseria month to do it,” said Danielle Fleming, founder and shopping dynamic. cordia University said overturning the decision could CEO of NOTE Fragrances, which has a growing online “Ideally, every seller of goods in Pennsylvania should mean a windfall for states like Pennsylvania. presence and locations in Scranton and Clarks Summit. compete on a level playing ﬁeld,” said Jeffrey Johnson, “If they overturn this, it will open the doors,” he While larger retailers have physical locations in spokesman for the Pennsylvania Department of Revenue. said. “All states and municipalities are looking for any many states, smaller retailers, like Fleming, do not. and all money they can get. They are collecting on “Having a tax advantage for remote sellers means that She does pay sales tax for items sold in Pennsylvania. hometown retailers are facing unfair competition.” back taxes, parking ﬁnes – you name it. Almost all of “You’ll have to remit sales in each of the states these governmental bodies are cash-strapped.” Johnson said in ﬁscal year 2017-2018, the state where you do business, so you’ll have to do it 50 He said the court will have to examine the diflost $221 million in sales tax revenue from online sales. times a month and that is where the rub is,” she said. ﬁculty of collecting taxes in multiple states. In an effort to get ahead of the sales tax issue, “Essentially, it takes 10 minutes to ﬁle sales tax and “The Supreme Court will have to decide the practiin April, Pennsylvania began requiring Amazon and now someone has to spend a few hours doing that. I eBay Inc. to collect sales tax on items sold by third cality of a small online business having to deal with all of the different regulations and reporting in all of these states,” he said. “It’s just going to be impossible for many of these sellers to be able to do that.” Regardless of the decision, Fleming would like something concrete to follow. “It would be beneﬁcial for all of us to have a ruling we could follow because the sales tax issue seems to be up in the air and volatile, so it would be nice to have some type of ruling that would be standardized,” she said. “As a small business, accountants and bookkeepers are expensive. It would make a difference.” “We are closely following the case that is now before the Supreme Court,” said Johnson. “We will have to see how the court rules.” A decision is expected in July. Phil Yacuboski
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E-Commerce ............................. 5 Small Business Spotlight .............. 7 Soybean farming ........................ 8 Immigrant retailer .................... 12 Airport evolution...................... 14 Mega-resort ........................... 15 Health club ............................ 20 Gas prices.............................. 20 Pediatric consolidation.............. 21 Team building ......................... 23 Fruit harvest........................... 24
NPBJ is protected under the federal Copyright Act. Reproductions of any part by any means or facsimiles without the express written permission of the publisher are not permitted. Reprints of NPBJ articles are available. Northeast Pennsylvania Business Journal cannot be responsible for the return of unsolicited materials — manuscripts or photographs — with or without the inclusion of a stamped, self-addressed return envelope. Information in this publication is gathered from sources considered to be reliable, but the accuracy and completeness of the information cannot be guaranteed. No information expressed herein constitutes a solicitation for the purchase or sale of any securities. Northeast Pennsylvania Business Journal (ISSN 1078-5698) is published monthly except twice in the month of May by The Scranton Times from ofﬁces located at 149 Penn Ave., Scranton, PA. Periodicals postage paid at Scranton, PA. The Journal serves business owners, managers and professionals in a 10-county region. Subscriptions are available for $28 per year, $49 two years or $64 for three years. POSTMASTER: Send address changes to Northeast Pennsylvania Business Journal, 149 Penn Avenue, Scranton, PA 18503.
Academic assets........................ 4 Top 25 women in business ...... 16-17 Empower conference............. 18-19 Local news............................. 27
Marketing ................................ 8 Business strategy....................... 9 Leadership ............................. 13
Business Briefs ....................... 26 Personnel File..................... 28-29 Deeds ............................... 29-30 Mortages ........................... 30-31 Stocks .................................. 31
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Young professionals making a difference demographics and help them along their journey.” The chamber believes this interaction creates a win“…a rising tide lifts all boats.” – John F. Kennedy, win environment that will help not only the young pro35th President of the United States fessionals but also the more seasoned business owner The ideology behind this 1960 comment by thenand professional, the organization and the community. Senator Kennedy rings true nearly six decades later. “For the chamber, we’re bringing in new, fresh A grassroots initiative designed to strengthen young faces, young people to continue this chamber,” said professionals through peer networking, education and Roberts. “They also bring a different look at trends in fun works to raise that tide. businesses. Since they are young, they have a better “There is not a strong young professional presidea of what young people look for when it comes to ence in Monroe County, at least with the chamber,” business, whether it’s retail or services, just a business said Valerie Case, interim CEO of the Greater Pocono climate. Our older, more seasoned business people may Chamber of Commerce (GPCC), Stroudsburg. “Many of learn from that, be able to talk to them and ﬁnd out what the meetings I have attended all seem to be established younger people are interested in. These are the kinds of professionals. We felt it would be important to get our things that will beneﬁt the chamber by having younger younger generation involved, mirroring what’s been people there and giving us insight into younger opinions done in Carbon County and in the (Lehigh) valley. It’s and new technology and how all this can work for the important that our young professionals know that beneﬁt of the chamber in the long run.” outside of what they are doing in their given jobs there Roberts also believes these interactions add energy are other opportunities for them to be involved within the to the organization and the community as members of community inside and outside of business.” the network follow their passions to make a difference. The GPCC recently held its ﬁrst networking mixer “Eventually, we’re going to form a more structured at a winery in downtown Stroudsburg to expose young committee or council that will then work within the professionals between the ages of 20 and 40 to those chamber guidelines to do activities, events, raise money opportunities. for charities in the areas that will impact the community, “They are going to have an opportunity to meet a way for them to give back through this council and others like them in the community, other young profes- through the chamber,” he said. “From that council, as sionals, young business owners, young entrepreneurs,” they learn about the chamber and we have openings said George Roberts, GPCC’s chairman of the board on our board of directors, we will be looking for some of directors. “We plan to run events geared toward the of those younger people to step up and become board young professionals, things that may be important to members down the road.” them, learning different things about businesses, etc., The Future Leaders of Carbon County have shown and then also learning from our older entrepreneurs. the success possible with a young professional’s They will have an opportunity to meet with people that network. maybe have been through what they are trying to do and “We are hosting mixers, educational programs and give them some guidance, (to) have the ability to meet at seminars at businesses throughout Carbon County to other types of events that the chamber holds where they highlight what we have to offer,” said Alice Wanawill have a chance to meet other types of businesses or See PROFESSIONALS on page 25
by Kathy Ruff
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Regional academic assets have great shared potential
offer in addition to the graduation classes. The number of students multiplies each year, and while not all stay in the There is an amazing number of higher educational region, there could be steps taken to encourage more to institutions across the Pocono-Northeast. Thousands of remain, assuming the jobs are available to entice retention. students graduate each year. There are thousands of profesThe combination of education and economic develsors. The number of administrative personnel is enormous. opment is clear, yet more attention is needed to ensure Consider what it would mean if these 16 or so instithe system works to beneﬁt regional improvement. The tutions would join together to accomplish a single task, history and contributions of higher education to local solving a problem that faces the region. The amount and development functions serves as a clear and present intensity of support would be astonishing. reminder of what this means. Each year, there could be a change in direction, so This approach causes economic development to beover time, actions could be pursued that are critical to the come the number one issue and priority inside the region. asset building this would bring to regional life. There are not, however, enough higher paying jobs in Added to this group might be educational instituplace, although there may be more than one might think. tions just outside the region, such as Lehigh University Perhaps a special study should be undertaken to demonin the Lehigh Valley, which already added support to the strate the extent to which so called higher paying jobs are region through the Ben Franklin Partnership and other prevalent. Such an analysis could be accomplished by a activities that prove beneﬁcial to regional development. single or joint effort of organizations such as the Institute Just as the various community foundations in the region for Public Policy and Economic Development, the Penncould collectively do the same thing, higher education sylvania Economy League and the NEPA Alliance. The could be a regional foundation that signiﬁcantly adds to joining of regional higher educational institutions might the quality of life. be another way to implement this process. Every higher educational facility has something to In any event, the role of high education is already by Howard J. Grossman, AICP
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• Establish a list of regional priorities from which actions that are best suited for higher education can be decided. • Organize student, professorial and administrative entities that focus on utilization of skills to achieve positive results. The use of high education as a tool for economic development is not new, but the use in a collective setting may be an approach that will have great meaning in subsequent years. Recognizing the value of working together has a potential for moving the region forward and evaluating best practices for the beneﬁt of this and future regional generations. To achieve these results, some new thoughts need to be activated and implemented beyond current levels and a Northeastern Pennsylvania Higher Education Forum may be a method to establish this process. The Forum would include representation from the three elements mentioned previously. Perhaps three people from each institution would encompass it. There are more ways to achieve the theme of this concept, but hopefully, out of a regional task force could come the best thoughts and experiences for the role a collective system would take.
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important, and could grow in coming years, based on a collective aspect, working toward a common theme. Each college could place a small amount of funds into a new source funding strategy, and that money could be used for regional goals and objectives from which each contributor would beneﬁt through a uniform system of priority setting. Imagine the capability of thousands of people working toward the same goal. It would be a major focus that helps achieve appropriate goal setting. Here are a few ideas to enable this. • Hold forum or focus group sessions at each institution and collect thoughts about how to best accomplish this concept. • Prepare a regional plan that encompasses this strategy and includes “PODSCORB,” a public administration acronym that stands for “planning, organizing, directing, stafﬁng, coordinating, reporting and budgeting.” • Establish a web site that includes all the colleges in the region and those just outside, to showcase the beneﬁts of a collective approach. • Identify similar attempts elsewhere and study the results, also bringing a specialist to the region who can contribute knowledge and assist in the next steps.
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1.800.377.5222, ext. 7337 LUZERNE.edu
Now here’s something to chew on
The Chewy fulﬁllment center in the Hanover Ridge Trade Center industrial park created more When Chewy’s 800,000-square-foot fulﬁllment than 1,000 jobs during its ﬁrst year of operation. center opened last year in Hanover Township, That was better than Chewy ofﬁcials had it boosted a burgeoning business model in the expected or planned, according to company vice Wyoming Valley: e-commerce. president Gregg Walsh. Chewy, founded in 2011 and based in Florida, “We’ve had a great ﬁrst year here,” Walsh said in is an entirely web-based company, known as an a statement earlier this month. “In addition to extend“e-tailer.” It sells and ships pet food and pet supply ing our delivery network in the northeast region, a key products to customers across the nation, but it factor in selecting Wilkes-Barre as a location for our operates no brick-and-mortar stores. fulﬁllment center was the area’s strong labor market. That is deliberate and not likely to change any We initially planned to hire 700 team members time soon, according to company spokeswoman within the ﬁrst year and now we have over 1,000, Roxsanne Tai. Warren Ruda / Staff Photo which speaks to the incredible growth of Chewy as a “Chewy set out to offer pet parents the company and the job opportunities available, as well Chewy, an online retailer of pet food and other pet-related products, opened an 800,000-square-foot fulﬁllment center last year in Hanover Township. expertise and service of a local pet store with the as the strength of the area’s labor market.” convenience of online shopping,” Tai wrote in an E-commerce will continue to impact customer buyenergy, solid supply chain, reliable workforce and area,” he wrote. “While the bulk are distribution, we email. “Chewy delivers on that promise with its ing habits and the development of commercial propergood dynamics to raise a family.” are also seeing a diversity in health, manufacturing, dedication to 24/7 customer service, creation of ties, according to Jim Cummings, vice president of tech services and ofﬁce management jobs coming The success Chewy enjoyed in the past year cutting-edge software and technology to enhance marketing for Mericle Commercial Real Estate Services. helped convince two other national retailers to commit along with it. While Chewy is having a positive the user experience, and commitment to sourcing “There is no doubt that consumer shopping to lease warehouse space in the same industrial park, impact, as a whole our industrial parks have had high quality products.” habits have changed dramatically in recent years,” and will continue to have a positive impact on the according to van Genderen. The strategy has worked well for Chewy, which Cummings wrote in an email. “Technology has Adidas, an international footwear and apparel area. Many of these industrial parks are located employs more than 7,000 people at multiple locamade it so much easier and faster to browse a vast giant, and Patagonia, an environmentally conscious on lands that, decades ago, were blighted former tions, including fulﬁllment centers in Pennsylvania, array of products, especially from mobile devices. American outdoor clothing company, will move into strip mines and slag heaps. Today those industrial Indiana, Nevada, Texas and Florida, according ...E-commerce has deﬁnitely impacted industrial real buildings that are under construction near the Chewy parks contributed to the employment of well over to Tai. The company plans to hire 400 customer estate, especially in the Northeast U.S. More and warehouse, both companies conﬁrmed in January. 15,000 people and contribute an annual tax base service agents in the next year, she said. more companies are contacting real estate developThe industrial park is owned by Northpoint Developof $10 million to the county, townships and school ers and brokers all along the I-81 corridor in search ment, based in Missouri. districts...and with the new businesses and jobs of buildings and sites that can accommodate eMore companies are likely to build on similar coming in, we can expect the tax base to grow, commerce fulﬁllment centers. These companies all family sustaining wages to improve, employment commercial tracts in the region, according to want to be located close to the northeast consumpto go up and quality of life to improve.” van Genderen. tion zones to make sure their products can arrive on Much of Chewy’s success stems from its focus “We have over 2,500-3,000 jobs teed up in the their customers’ doorsteps within one or two days on exemplary customer service, Tai said. of order placement.” “It’s what we pride ourselves on,” she said. “It Chewy’s success shows really is above and beyond.” that the Wyoming Valley is a Examples of Chewy’s customer-focused approach place companies should seriinclude sending handwritten cards following purously consider when planning to chases as a token of thanks, or sending condolences expand or relocate, according to and ﬂowers when a customer reports that a pet has Wico van Genderen, president died, Tai said. The company employs artists and writof the Greater Wilkes-Barre ers to design and produce the cards, she said. Chamber of Commerce. Chewy sells more than 30,000 pet products, “We are building momostly for dogs and cats but also for birds, mentum in the region and it reptiles and horses. A portion of all purchases is is because our area is a great donated to no-kill animal shelters, according to the Warren Ruda / Staff Photo place to do business,” van company’s website. Online retailer Chewy has hired 300 people Genderen wrote in an email. The company is a wholly owned subsidiary since opening its fulﬁllment center last year “It’s close to major population Warren Ruda / Staff Photo in Hanover Township, and the goal, accordof pet product retailer PetSmart, which acquired Dennis Williams, of Archbald keeps boxes moving along a line areas and close to transportaing to Gregg Walsh, vice president of human Chewy last year. at the Chewy fulﬁllment center in Hanover Township. tion thoroughfares. It has great resources operations, is to hire 700. by Eric Mark
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The Greater Scranton Chamber of Commerce Small Business Spotlight Is On…
Now more than 200 experts and specialists in more than 70 essential services to help you succeed.
Susan Herlands, owner of My Mother’s Delicacies in Scranton. My Mother’s Delicacies Scranton Member Since 2015 www.mymothersdelicacies.com Almost everyone can relate to the story of a cherished family recipe that has been passed down from generation to generation. In 1988, Susan Herlands, owner of My Mother’s Delicacies, decided to take her grandmother’s recipe for rugelach from her parents’ dining room to the tables of many families throughout our region and beyond. Now in its 30th year, My Mother’s Delicacies continues to grow and evolve with each passing year. Meet Susan Herlands: What motivated you to start your business? In 1988, I decided to test market my grandmother’s rugelach in my family’s supermarket. My mother and I prepared what we thought would be a week’s worth of product, but we ran out in two hours. This initial success convinced me to pursue my dream of starting my own business. I hired a baker and bought an industrial-sized rolling pin, and I just hit the ground running. I went on the road and sold the rugelach wherever I could. By Christmas of that year, I had to hire 17 bakers to keep up with local orders. After our ﬁrst year in business I realized that the rugelach would need to be automated to keep up with growing sales. Six years ago, we built a brand new, state-ofthe-art facility just a few miles down the road from my original location.
What are some of your best-selling items and why do you think they are so popular? Rugelach will always be my signature item.
The cinnamon nut ﬂavor was always everyone’s favorite, but the raspberry and chocolate ﬂavors are equally as popular today. The next most popular items are our hand-rolled Hungarian kipfel, gourmet mini turnovers and our butter walnut and pecan snowball cookies, which are also known as Mexican wedding cookies. How has your business evolved over the years? When I originally started my business, we manufactured only rugelach, and the majority of my customers were local mom-and-pop stores. Today, My Mother’s Delicacies is not just a rugelach bakery, but it is a full-line gourmet bakery featuring premium European-style pastries delivered to national grocery chains, wholesale clubs, food service distributors and purveyors of ﬁne foods. What are your upcoming plans for your business? I am always looking to grow my sales and turn My Mother’s Delicacies into a household name. Along with sales comes the need for more people in my company, greater expansion of my facility and additional equipment. We are continually researching and developing and hope to expand our product line once more. How has your Chamber membership helped your business? I appreciate the community events, advertising and publicity opportunities offered by the Chamber. The Chamber has always made a point to recognize any change, update or innovation with my business and it seeks to be the local avenue for support and growth for My Mother’s Delicacies.
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Pennsylvania soybean farmers weigh in on possible trade war with China by Phil Yacuboski
A possible trade war with China over soybeans might be all the talk in Washington, D.C., but on Dick Snyder’s farm in Montoursville, it isn’t much of a concern. “There’s a lot of talk of tariffs, but they haven’t enacted anything, and I think it’s just a negotiating tool,” said Snyder, who grows soybeans, among several other crops, on his farm in Lycoming County. Snyder watched news reports of President Donald Trump talking about imposing steel and aluminum tariffs on China. How China will respond, is another story, with threats of a 25 percent tariff on soybeans. “We’ll see what happens,” he said. “But I’m not worried.” During rotational cropping, Snyder said he’s been growing more soybeans, mainly because of price. He sells them for about $10 per bushel. About 30 percent of his crop is exported to other countries. “There’s a lot of rhetoric going back and forth, and all of the proposed tariff increases are a few months away,” said Bill Beam, a Chester County soybean
farmer, who is also president of the Pennsylvania Soybean Board. “Hopefully sound minds prevail.” Beam said he, like Snyder, believes the tough talk from both Washington, D.C. and the Far East could work to the farmers’ beneﬁt. “For one thing, China needs our soybeans and we also have become hooked on China’s goods,” said Beam, who grows more than 1,200 acres of soybeans at his farm in Elverson. “Maybe at the end of the day, we sell them more soybeans to close that gap.” Soybeans are used in a variety of products – everything from biodiesel oil, to cooking oil, to salad dressing, to the ink for a desktop printer. It’s also high in protein, which makes it good for animal feed,
according to Beam. China is the world’s leading importer of soybeans, according to the United States Department of Agriculture (USDA). According to a Prospective Plantings report, released by the USDA’s National Agricultural Statistics Service, Pennsylvania farmers are likely to plant more soybean crops in 2018 than ever before. They are expected to plant about 600,000 acres of soybeans, up two percent from 2017. Pennsylvania, however, only accounts for about 1 percent of all U.S. production of soybeans, according to the American Soybean Association. Trade embargoes threatened the agriculture industry during the 1970s, but this time things are different, according to Beam, who has been farming soybeans since 1980. “There’s always been political maneuvering trying to beneﬁt one country over the other,” he said. “It’s just that this is a bit unnerving because it’s gotten so much press and there’s so much at stake in dollars.” But not everyone is as optimistic. “It’s horrible,” said Larry Breech, a Millville soybean farmer and past president of the Mid-
Atlantic Soybean Association. “Just the thought of it is disruptive.” Breech said most Americans don’t realize how many soybeans the U.S. exports. “One out of every four rows of soybeans goes to China,” he said. “This is going to impact a lot of people because there’s a lag. You might see the difference one to two years from now.” The U.S. is China’s second-largest supplier of soybeans, according to the USDA. Breech said the soybean price also affects corn prices. “Soybeans are more environmentally sound, and if there’s a dip in the price, then more farmers will grow corn,” he said. “It’s a cascade effect.” Breech said he doesn’t believe the Trump Administration can be trusted. “I don’t trust anyone because there’s been so much back and forth,” he said. “I hope it all shakes out in our favor, because otherwise it’s going to be costly. People have to eat, and whether the ship makes a left or right out of the port, we’ll get our money. We just may not know where the product is going.”
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Belief in the brand: one word is a dead giveaway
by Dave Taylor
Walk into a successful store or a growing company, and you’re likely to hear something like this: “We’re really glad to see you today, our latest products should more than meet your needs. Let me tell what we did to make them even better than before.” No doubt these employees believe in the brand they are selling. Now walk into a not-so-successful store, or a company that is struggling a bit, and you might hear this: “They’ve got a sale running today on some of the new stuff. I’m not sure why they changed some of the features, but here you go.” These employees are non-believers in the brand. Catch the difference in their language? It’s as simple as “we” versus “they.” Almost all brands depend on personal interaction at some point to drive the brand. At the sales or customer service level, it’s
downright critical to have your brand well represented. Employees who believe in the brand will use inclusive language like “we” because they feel like they are part of the team. They will actively promote the brand; they’re excited to share the brand experience with their customers.
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But employees who don’t believe in the brand will distance themselves from it. They don’t want to take any ownership. They may be afraid they are going to be blamed for its shortcomings by the customer. And they don’t care if the customer embraces the brand or not. Management and leadership are perceived to be “not me.” “They” are on the other side. If employees don’t believe in their company’s brand, there is likely one of two problems. Either it’s a weak brand, or the company is doing a weak job of explaining it. Successful brands like Coca-Cola invest substantial time in orienting new employees to their brand. They teach them from day one that the brand isn’t really about selling a popular ﬂavor of soda, it’s about creating moments of refreshment that people share together. They expect their employees to embrace this concept, and, for the most, part they do. Conversely, brands that spend only a perfunctory amount of time on what their brand is
Kingston: 570.288.9371 Shavertown: 570.696.3801
GREAT COMMERCIAL OPPORTUNITY!
Two 6,000SF buildings w/6 overhead doors located in Quackenbush Industrial Park. The buildings feature small offices and rest rooms. Located on a 1 acre site near Rte 315, I81, PA Turnpike and surrounding industry. MLS# 17-5392 JUDY 570-714-9230
MLS# 17-5067 MARION 570-585-0602
REDUCED Great location for retail or professional office. 2 offices, impressive reception area & conference room. Also has a 3 season sun room w/slate floor & Indian River Rock. MLS# 18-309 TERRY ECKERT 570- 696-0843
12,000+/- building on .68 acres bonus 1.72 acres included. Open space for offices, commercial kitchen, central air, easy access to the interstates.
Established, successful banquet and catering facility. This property features two fully equipped kitchens, several ballrooms, seats more than 300 people. Sale includes business, equipment, liquor license, all real estate and all parking lots. MLS# 18-505 JUDY 570-714-9230
Great size building with multi-use potential. Scissor lift, two story, electric heat in offices. Central air in offices. Additional lot 35x100. Additional taxes $816. Machinery is being removed. Square footage figures are approximate. Property is a short sale. Approval of sales agreement will be by lender. No heat on second floor. M1 Light Industrial Zoning. MLS# 18-1350 MARIBETH 570-696-0882
about and send their new hires off with a job description in hand are far more likely to create a “we” versus “they” situation, no matter how good their brand concept is. If a company gets wind of their employees seeing two sides to the company, they should be sure to ask themselves if there is any truth to it. Maybe the brand concept has lost its way and could use some retuning. When Howard Schultz, CEO of Starbucks, felt the Starbucks brand experience had deteriorated at the company’s stores, he made a public show of closing them down for retraining in the elements that make the Starbucks experience special, which are personal attention and the crafting of each customer’s order. If you detect an issue with “we/they” at your company among a few employees, and you’re sure your brand is strong, encourage them to believe or be gone. But, be careful to hear what they have to say ﬁrst. Their discontent could be justiﬁed and help your brand improve.
Mountain Top: 570.474.9801 Wilkes-Barre: 570.822.1160
Previous dental office for 30 years! Offstreet parking for 8-10 cars. Waiting room, reception desk, 5 private offices, 2 rest rooms. Professional seeking your own space, call today!
Newly painted & ready to occupy! 800sf available! Tenants pay gas and electric. Water, sewer and snow removal by landlord. Ideal for retail, office or showroom w/display window. Ample parking and good exposure!
MLS# 17-1724 MARIBETH 570-696-0882
MLS# 18-1674 JUDY 570-714-9230
Clarks Summit: 570.585.0600 Scranton: 570.207.6262
1515SF of attractive office space located in lower level suite of established professional building in high visibility area. Call agent for details. MLS# 17-4071 DEB ROSENBERG 570-714-9251 OR MATT 570-714-9229
Drums: Hazle Twp.:
NORTHEAST PENNSYLVANIA BUSINESS JOURNAL MAY 2018 9 TS_CNG/NPBJ/PAGES [B09] | 05/02/18
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Three things pelicans taught me about leadership and business by Biagio “Bill” Sciacca
Last Saturday morning I helped my wife Jackie set up her stand at the Tamarindo Farmers Market in Costa Rica. We ﬁnished set up sometime around 8 a.m., so she was ready to begin selling her custom embroidered headbands from that time forward. By the way, I told her I would give her a plug in my next piece, so here it is: check out monkeybusinessheadbands.com. She also does custom embroidered headbands with company logos. Caution: Some headbands may be “R” rated. Okay, back to the business at hand. Since the farmers market was 15 steps from the beach, and I had a few hours to kill, I decided to go to a local coffee shop on the beach, sit and enjoy a wonderful cup of café Americano and a bottle of spring water. While taking in the sun, surf and beautiful tropical breeze I noticed several pelicans ﬂying about 20 feet off the shoreline just after the crest of the waves. If you have ever seen pictures of pelicans, they do no justice to the enormity of these great birds. When you get up close and personal to one, they have the wingspan of a B-52. They’re immense. What impressed me the most is the way they feed. From a height of 30 feet in the air they are con-
stantly scanning the ocean for ﬁsh that may be in the shallow parts of the surf. When they see a ﬁsh, these birds make a rapid, vertical descent directly into the water and then proceed to go under the water for a distance of about two additional feet. More often than not they rise with a ﬁsh in their bill. Many people were amazed watching these pelicans feed. Being a casual observer of people and circumstances, I noted their comments and, since I had several hours to mull over those commentaries, it occurred to me there are some striking similarities between how these massive birds feed and how we humans approach business and leadership. So, here’s what I learned about leadership in business while observing pelicans feed: 1. Everyone around me was amazed at these pelicans. They all watched them feed. But I noticed no one was rooting for the ﬁsh. When the pelican came up empty-handed, or should I say empty-billed, no one said, “All right, another ﬁsh is saved.” Everyone wanted to see a ﬁsh in the pelican’s bill. It could be because of our perception of the food chain, and what we as humans actually eat. I mean, let’s face it: you can ﬁnd ﬁsh on the menu
at any restaurant you go to, but I think most of us would be hard-pressed to ﬁnd pelican on the menu. But I think the reason goes beyond that. The pelicans are battling the wind, the sea and the sun in order to feed. The ﬁsh are just kind of, well, swimming around. They open their mouth and smaller ﬁsh go in. The pelican has more at stake, and we like rooting for situations where the most challenged comes out as a winner. Thus, the ﬁrst thing I learned was this: the underdog, the challenged and the one who must strive the greatest, generally has consensus in terms of enthusiastic support. The moral: never stop trying. 2. I noticed when one pelican divebombed and came up with a ﬁsh, it was soon joined by another pelican who would then divebomb for its own ﬁsh. Soon, there were half a dozen to a dozen pelicans all swarming around that same spot gainfully diving in the water and happily coming up with ﬁsh to eat. I am sure the ﬁrst bird found a school of ﬁsh. While the other pelicans were scanning the surface of the ocean looking for a school of ﬁsh, they also found it easier to scan the air for a pelican that already found food. Each had to work at diving and getting its own ﬁsh, but they also found it less painstaking to search for a pelican that already
found the opportunity, versus looking for a school of ﬁsh on its own. So, the second thing I learned was this: opportunities come in bunches. There is no shortage of prospects. We can never be “edged out” because somebody got to the opportunity before us. We should use our strength to dive into opportunities, and we will have more strength if we can ﬁnd opportunities that already exist. By the way, where is it written that every opportunity must spawn from a new idea? If that was the case, franchising would never exist. And, as an aside to this point, where the pelicans ﬂock, there are ﬁsh. Look for pockets of leaders. Because where the leaders ﬂock, there are opportunities. 3. Every so often you will see one of these magniﬁcent birds ﬂoating on the surface of the ocean. After battling the wind for a certain amount of time and diving to eat, they tire. If you observe one of these birds at rest, you will notice from time to time it will dip its head below the surface of the water and come up with the ﬁsh. 4. Thus, the fourth thing I learned about pelicans in terms of leadership and businesses was this: always be ready to seize an opportunity. That doesn’t mean you can’t rest, but your radar should always be on. On a more expansive note, I am learning everyday situations can be tremendously rich with extraordinary leadership ideas. Let’s make it a goal to observe and think and apply these worldly concepts to our chosen professions. Biagio Sciacca, known to his friends as Bill, is a Pittston native. He is the owner of Intelligent Motivation, Inc., a global consulting and training ﬁrm specializing in management and leadership training and psychological assessment for hiring and staff development. He is the author of several books relating to goal setting, and his third book, “Provocative Leadership,” will soon publish. Now residing in Tamarindo, Costa Rica, he divides his time between his international clients, writing his next book and wondering aimlessly on the beach. You can reach Bill at bill@intelligentmotivationinc. com or schedule a call with him by visiting intelligentmotivationinc.com and clicking on the “set up a call” tab.
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Mother’s Day spending expected to reach $23.1 billion Mother’s Day spending is expected to total a near-record $23.1 billion this year, according to an annual survey released by the National Retail Federation and Prosper Insights & Analytics. A total 86 percent of Americans will celebrate Mother’s Day and spend an average of $180 per person. The expected spending would be second only to last year’s $23.6 billion, the highest in the 15-year history of the survey at an average $186 per person. According to the survey, consumers plan to spend $4.6 billion on jewelry (purchased by 34 percent of shoppers), $4.4 billion on special outings such as dinner or brunch (55 percent), $2.6 billion on flowers (69 percent), $2.5 billion on gift cards (45 percent), $2.1 billion on clothing (36 percent), $2.1 billion on consumer electronics (14 percent), $1.8 billion on personal services such as a spa day (24 percent), $956 million on housewares or gardening tools (19 percent), $813 million on greeting cards (77 percent) and $494 million on books or music (19 percent).
The survey found 29 percent want to receive a “gift of experience” such as a spa day, tickets to a concert or gym membership while 26 percent plan to give such a gift. Gifts of experience are given most often — 45 percent of those surveyed — by 18 to 34-year olds. People ages 35-44 will be the biggest spenders this year at an average $224. Those between 18-24 will most likely use smartphones to research their purchases and compare prices at 62 percent. When searching for gifts, 35 percent of consumers will head to department stores and 31 percent will shop online, while 29 percent plan to shop at specialty shops such as florists, jewelers or electronics stores. Meanwhile, 23 percent plan to shop at a local small business, 22 percent at discount stores and 10 percent at specialty clothing stores. The survey, which asked 7,520 consumers about their Mother’s Day plans, was conducted April 4-12 and has a margin of error of plus or minus 1.2 percentage points.
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The Region’s Award-Winning Source of Business News and Information 570-348-9190 • 877-584-3561 149 Penn Avenue, Scranton, PA 18503 75 North Washington Street, Wilkes-Barre, PA 18711 email@example.com NORTHEAST PENNSYLVANIA BUSINESS JOURNAL MAY 2018 11
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There’s an emerging face in business: Immigrant retailer
In the beginning, most of those businesses tend to cater to people in the Luci Costa darts around her dress neighborhood who are from their country shop in South Scranton on a Wednesday of origin, she said. Over time, as they afternoon. become more comfortable with the comThe owner of Elizabeth’s Boutique, 724 munity and the community with them, that Cedar Ave., moves quickly, and the conver- base broadens. sation shifts even faster. “I think it’s very similar to what would There’s always so much to do, espehave happened here in the early 1900s,” cially at this time of year with proms and Manuel said. First Holy Communions, she says. Compared to many of its neighbors, A high school semi is coming up, she Elizabeth’s Boutique is a long-estabexplains. She still has two dresses to finlished part of the South Scranton retail ish up for that. landscape. Oh, and did she mention she is getting Costa opened her shop in 2005, taking ready for a fashion show at the end of the over a space previously occupied by a month at the Hilton Scranton and Conferchildren’s clothing store. ence Center? She credits her longtime boyfriend with “This is crazy right now,” Costa says. finding the location. A dedicated cyclist, A native of Brazil who arrived in the he was out riding with a friend when they United States in 1985 to attend college in passed the then-vacant storefront on New Jersey, the effervescent 60-year-old Cedar Avenue. with an easy smile and a boisterous laugh “He called and said, ‘Listen, I found you is part of an emerging class of business a place,’” she said. owners in Northeast Pennsylvania: the imShe drove to Cedar Avenue to take a migrant retailer. look and liked what she saw enough that In places like South Scranton, and she immediately removed the “for sale” especially along Cedar and Pittston sign. The next morning, she went to visit avenues, it is easy to get a sense of the the real estate agent who was listing the entrepreneurial energy that each new wave property. of immigrants brought to the growing “I gave him $500 to hold it for me, and Lackawanna and Wyoming valleys in the that’s it,” Costa said. “Then I’m here.” late 19th and early 20th centuries. Although she had never owned a shop These are different times and different before, Costa was not exactly new to the circumstances, and the scale is certainly business. smaller, but Chrissy Manuel, revitalization Costa started making dresses in Brazil manager for United Neighborhood Centers when she was 16, and she did the same afof Northeastern Pennsylvania, said the ter she arrived in the United States, using parallels are undeniable. the money she made to pay for school. The neighborhood has developed into “I was making dresses and then going a hub for immigrant commerce, with new door by door and selling them — ‘You like restaurants, grocers and other businesses this? Oh, you like that? Let me make this popping up with regularity. Most of them one for you,’ ” Costa said. “But I don’t do are aimed at the Latin community, reflect- that any more because we have all differing its growing presence in the city, but ent designers and they make this for us.” there are other cultures reflected as well. She glanced heavenward and crossed “With the changing population in South herself. Side, and in Scranton in general, these “Oh, hallelujah. Thank God,” she said. businesses are providing goods that a lot “It was like that — making and taking and of our residents would have to do without go and show. Now I have everything here.” or would have to go outside the city to Her shop stocks dresses and accesget,” Manuel said. sories for all occasions, from high school by David Singleton
12 NORTHEAST PENNSYLVANIA BUSINESS JOURNAL TS_CNG/NPBJ/PAGES [B12] | 05/02/18
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functions, to first communions, to pageants and cocktail parties. She both sells and rents. As the Latino population in South Scranton has grown, items for quinceanera, the Hispanic tradition of celebrating a young girl’s coming of age on her 15th birthday, have become an increasingly important part of what her shop offers, she said. When she opened Elizabeth’s, most of her customers were Americans, said Costa, who became a U.S. citizen 26 years ago. Now, it’s a far more diverse mix. It certainly helps, she said, that she can speak Spanish in addition to English and Portuguese. As she talked, a customer from Stroudsburg who stopped in to try on and pick up the dress she ordered for a birthday party in New York exited a changing room and approached the counter to pay. She and Costa engaged in small talk as they settled up. Costa asked about the woman’s sister, who now lives in Texas. They both then had a good laugh when the shop owner briefly misplaced the credit card slip she had in her hand moments earlier for the woman to sign. She shuffled through items on the top of the counter before finding it again. “OK, girl, you’re done,” Costa told the woman, giving her a hug. “Have a good time.” She is a very good customer, Costa said after the woman left. “She loves me. She comes back,” she said. Then Costa smiled and added, “They all come back.” She pointed out there are girls whom she outfitted years earlier for their first communions who now return to buy their prom or semi dresses. Another visitor prepared to leave the shop, which meant another hug from Costa — along with a lighthearted sales pitch. “Next time, bring your girlfriend,” she said. “Bring the little sister. Bring the cousin.” Although she did some real estate work
in New Jersey and enjoyed doing it, Costa said the dress shop is her life and she cannot imagine herself doing anything else. She recalled reading that 85 percent of people hate the job they do, but she is not one of them. “I love my job,” she said. Not that it’s without challenges. “Working by yourself — self-employment — is not easy,” Costa said. “I got there. I paid my dues, but it’s very tough. I take over here. I put over there, you know. That’s what I do.” Chips and challenges Tony Camacho can empathize. Camacho, 30, opened Tortilleria El Buen Amigo down the street at 612 Cedar Ave. in August 2016. The small shop specializes in fresh-made tortillas, along with homemade tortilla chips, guacamole, sauces and Mexican grocery items. “I was thinking it was easy, but it’s not,” Camacho said of operating his own business. A native of Mexico, Camacho was 15 when he came to the United States with his father in 2002. His father’s brothers were already living in Scranton at the time, he said. He found work in an Italian restaurant and, knowing he wanted to go into business for himself someday, started saving as much money as he could. The tipping point came one day while he was at his second job as a pallet builder. Sweaty and dirty, he decided if he were going to work that hard, it would be for himself and his family in his own business. “The work was very bad ... and I stop and say, ‘I have to do something. I can’t stay like this for all my life. No, no, no,’ ” Camacho said. He considered opening a Mexican restaurant or “maybe something Mexican and Italian, because I know some Italian,” he said. In the end, he settled on the tortilla shop because no one else in the area was
See IMMIGRANT on page 13
Three roadblocks to effective leadership
that it is going to be a not so hot day at work. That traffic is most likely going to Three roadblocks to effective leadership be bad heading to work. That you’re goIf there is one thing I hate in life, it ing to arrive late and your boss is going is waste. to be mad. My mother always told me not to And that is going to get you mad and waste food, and being a good son from your first meeting will be a problem a strict Italian family, I ate everything because of how you feel. on my plate. (Oh, and by the way, I was You may be wishing that you never overweight most of my life. I’m not any- left your old job, that your boss got that more, and if I’m full, I stop eating.) promotion so he or she would be out of I hate seeing photocopies being made, your hair, and that maybe it is time to only to get chucked without being read. dust off your resume and find a place I hate seeing guys at the gym use half where your skills are appreciated. of a tube of toothpaste, only to have half Think about what happened here. of it drip down their chin without ever All that negative doo-doo in your touching one of their choppers. mind because you woke up with a few I just hate waste. goose bumps (or a few drops of sweat). More so, I hate to see good people You have a choice to control your waste away their life, only to achieve a thoughts from the very second you wake sliver of the career and personal sucup in the morning, to the moment of cess they are capable of, because of going night-night. Change the scan to a some triviality (or trivialities) they do positive one such as, “Wow! I feel pretty that became so ingrained as to turn into good this morning.” Or, “I can’t wait to enormous bad habits. get to work because my first meeting is I’ve watched people over the years, going to be a blast.” Or make it simple: and noticed some really good people are “John and I are having lunch at that new only developing to a modicum of their sushi place today. That should be great. potential because of the following behavSee the difference? iors or scripts they are producing on a The first few minutes when you arise daily basis. Actually, many times a day. are critical to setting the day’s outlook. I invite you to read these three behavGuard your environmental scan well; iors/scripts and decide if you use any of control your morning thoughts. them. If so, I further invite you to stop. 2. “Yeah, but...” 1. Adverse environmental scan When you say this enough, people I have heard it said that everyone you talk to will soon realize everything brightens a room, some when they enter they said before your “yeah” is meaningand some when they leave. Which are you? less, and everything you say after your What do you focus on when you walk “but…” is what you believe. It is degradinto a room? What about when you wake ing and disrespectful. up in the morning? When you are in a Instead, try something like, “That’s an new situation? interesting perspective; I never thought Let me set this up for you. If your first of it that way. Tell me, have you ever thought of the day is, “It’s really cold (or considered…?” hot) in here,” I guarantee your second By phrasing your responses in this thought will be, “No wonder I didn’t type of syntax, you are allowing the sleep very well last night,” followed by, person to save face, even if you have a “I’m kind of sore because of the bad better solution. A “yeah, but...” can make night’s sleep and how I contorted trying the other person defensive and argumento get comfortable.” tative, even after they agree with your From there you can now rationalize outcome. So be nice. The nicer you are,
by Biagio “Bill” Sciacca
the nicer they are. And who knows? Maybe – just maybe – they may make an excellent point. 3. Celebrate after victory… The rest of the statement is, “never be victorious enough to celebrate.” I really despise this one. It reeks of self-importance, arrogance and aloofness. As if one person should judge when enough victory is realized for a celebration to occur. In today’s complex and rapidly changing business world, a victory can turn into a defeat next week. A final decisive victory may never be had, so let’s never celebrate. Is that what you want to infuse into your corporate culture? Try instead to celebrate your small wins, your modest victories and your simple gains. Get people in the habit of trying harder because they want to and like the notion of celebration. The people I have known to use this statement were among the most aloof people in the organization and the least regarded. Most of their employees wanted them to fail. Who wants a reputation like that? Think hard about these three attributes. If any of them fit and you want to change them, do so. Biagio Sciacca, known to his friends as Bill, is a Pittston native. He is the owner of Intelligent Motivation, Inc., a global consulting and training firm specializing in management and leadership training and psychological assessment for hiring and staff development. He is the author of several books relating to goal setting, and his third book, “Provocative Leadership,” will soon publish. Now residing in Tamarindo, Costa Rica, he divides his time between his international clients, writing his next book and wondering aimlessly on the beach. You can reach Bill at firstname.lastname@example.org or schedule a call with him by visiting intelligentmotivationinc.com and clicking on the “set up a call” tab.
IMMIGRANT continued from page 12 doing it. “I always believed this was going to be good and, after one year and a half, thank you, we have a lot of support from the community,” Camacho said. When he opened his shop, he focused mostly on the area’s Hispanic population, advertising only in Spanish, but he now realizes that was probably a mistake. “I think, no, I’m doing it the wrong way,” he said, quickly understanding he could expand his customer base if he also advertised in English. An invitation to sell his tortillas and sauces at the South Side Farmers Market, just down the block from his shop, led to invitations from other markets in the area. Although the customers who visit the Cedar Avenue shop now are probably about equally divided between Hispanic and non-Hispanic, Camacho said, they no longer come just from the South Scranton neighborhood. People trek to his business from as far away as Wilkes-Barre, he said. Tortilleria El Buen Amigo recently opened a location in the Scranton Public Market in the Marketplace at Steamtown, where it operates Thursday through Sunday. Camacho acknowledged it can be a little overwhelming at times. “Sometimes I’m very stressed because I have a lot of things in my head,” he said. “Sometimes maybe I forget to order this or my wife is yelling, ‘You forgot about that,’ and I have to worry about it. I think that is the hardest thing.” But Camacho said he is keeping his eye on the prize: a better life for himself, his wife Belen, and their two children. “Every opportunity I see that is going to be good I will try it because if I don’t try, I don’t want to say tomorrow, ‘Why didn’t I?’” Camacho said. “I always say that. It doesn’t matter if I lose or I win. I’m not scared to lose. I want to win, and I’m very sure I will.”
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Wilkes-Barre/Scranton International Airport continues to evolve of natural gas are withdrawn. “We’re reaching out to the business community A new business-oriented connection to the Steel and the travel agents to promote these new runs to City was launched at the Wilkes-Barre/Scranton Pittsburgh, and we fully understand that it will take International Airport by Regional Sky, an air carrier time for this alternative transportation to fully catch headquartered in NEPA that has offered charter on,” Beardsley said. “Business people can now go ﬂights since 1999 under the name Public Charters. in the morning to Pittsburgh and return on the same The new air runs, according to Carl Beardsley Jr., day, and there is a strong market for this.” airport executive director, feature two corporate-style Regional Sky is in some ways a niche airline. daily ﬂights on weekdays from Avoca to the expanIt bills itself as a carrier that “focuses on markets sive Pittsburgh International Airport. The connection that are underserved by major airlines’ scheduled was established to capitalize on the demand for services,” with convenience, amenities and pricquick transportation to and from Pittsburgh because ing that is “competitive with the major airlines.” of increased business travel. Jim Gallagher, CEO and president of Regional Beardsley conﬁrmed the airport’s management Sky, emphasized corporate transportation to Pittshad been receiving questions about the possibility burgh, which formerly involved a difﬁcult ﬁve-hour of direct ﬂights to Pittsburgh, which was formerly a drive, can now be accomplished within one hour. key hub within the USAir system. With the evolution Regional Sky is using seven-seat Piper Charter Seof commerce, Pittsburgh became an origin and ries aircraft for the run, one of which can climb to an destination market. It houses key business interests, altitude of 27,000 feet, guaranteeing a smooth ride. such as PNC Bank and Cabot Oil and Gas, along “We took our airline charter certiﬁcation and with other support businesses working within got it upgraded to allow all of this to become posNEPA’s Marcellus Shale region, where vast amounts sible,” said Gallagher, a long-time veteran employee
by Dave Gardner
of the airline business. “The new ﬂights are truly corporate-style in nature, and also an indication of the number of business connections that now exist between Pittsburgh and NEPA.” Ongoing evolution Change and expansion have been the norm since the Wilkes-Barre/Scranton International Airport ofﬁcially opened in 1947. The 900-plus acre facility, which began with carriers such as Colonial Airlines and American Airlines, is now the ﬁfth largest airport in Pennsylvania when measured by the
Regional Sky is using seven-seat Piper Charter Series aircraft for new corporatestyle daily ﬂights on weekdays from Avoca to Pittsburgh.
number of passengers boarding ﬂights. It operates two asphalt runways. The airport achieved international status in 1975 when cargo ﬂights to Canada kicked off. An $80 million terminal with jetways and a multi-level parking garage opened in 2006. A new control tower began operation in 2012. More recently, the airport’s management relocated the crucial security screen checkpoint to the top of the escalators in the spacious terminal building. According to Beardsley, the revised security system is brighter and faster than the old location adjacent to the boarding gates. “This a very welcoming space, where passengers can now pass through security and enjoy a coffee and bagel or donut without feeling that they are in an overbearing area,” said Beardsley. He added the airport’s old terminal was demolished and the space is being replaced by an overﬂow parking area, which will accommodate about 100 vehicles. The popular air show, which consistently drew large crowds of aviation enthusiasts, will return next spring.
P OCONO MO UNTAINS TOURISM INDUSTRY GENER ATES 3.2 BILLION DOLLAR S A YEAR FOR THE LOCA L ECONO MY.
• 26.6 million visitors in 2016 • $3.2 billion annual travel spend in the Pocono Mountains • 36.3% of the workforce in the Pocono Mountains is within the Tourism Industry • For every additional 176 room nights generated year over year, one new job is created
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Locals believe Pocono region is ready for new mega-resort in Tobyhanna Twp. by Phil Yacuboski
When Judi Bendixen opened her gift store along Route 940 in Tobyhanna Township 40 years ago, the Poconos region was known for honeymooners and the place where heart shaped tubs made their debut. “The honeymooners today don’t come here to the Poconos, they go to Tahiti or Greece,” said Bendixen with a chuckle, who sells home décor, clothing and kitschy gifts. “That whole tourism part with the honeymooners is long gone.” But while the honeymoon business has declined, the region is capitalizing on skiing, four immense indoor water parks, golf resorts, wineries, a casino, horseback riding and lazy hiking trails to take in the fall foliage or summer breeze. Add to that a new $350 million entertainment complex, set to become the latest Poconos mega-resort, called Pocono Springs Entertainment Village. “It’s the largest destination entertainment project in North America,” said John Jablowski, manager for Tobyhanna Township, where Pocono Springs will be built. “It will be 1,200 new jobs, not to mention
Plans for Pocono Springs include a ferris wheel and numerous shopping and dining venues. construction jobs with an annual economic impact to the Commonwealth of around $400 million.” In April, Colorado-based Alberta Development Partners announced plans to build the 600,000-square-foot resort, complete with a hotel, upscale shopping, dining
and a $100 million aquarium. The 175acre property is now just a forest bordered by State Routes 380, 940 and 314 and the Kalahari resort to the south. Kalahari is the largest waterpark in the United States and this project will be bigger, according to Jablowski. “We’re excited to help bring this home,” he said, adding when he learned of the interest in the project, he worked to secure the deal coming together about one-anda-half years ago. He said he immediately thought it would be a perfect complement to the already growing region, which he believes can sustain the new development. According to the development company, there will also be a movie theater, a Ferris wheel and hot air balloon rides. Themed restaurants will be part of the dining experience. And that’s just the first phase of the project – a second is also planned, although not yet developed. “They wanted access to the interstate system, a growing community and infrastructure. We are blessed by the geography here, but we are also blessed by our geography of our location,” Jablowski said, adding the Pocono region and its closeness to New York City, Philadelphia, New A helium balloon hovers over Pocono Springs in this architects’ rendering. Developers hope England and Baltimore make it ideal to the $350 million retail and entertainment complex announced last month will draw guests from a four-hour travel radius and supplement the region’s resurgent leisure and vacation industry. attracting customers.
“That proximity to between 40 to 50 million people is very important.” Even with all of the development, albeit fairly recent, Jablowski believes the Pocono region can handle a mega-resort. “Without question,” he said. “Certainly it was a different time, when honeymoons, marriage and heart shaped tubs took a different place in our society. We still have that label as a tourist destination, but we don’t celebrate honeymoons like our parents once did. The family structure is different and we can take advantage of that.” The Poconos is the leading attraction in Pennsylvania, according to the Pocono Mountain Vacation Bureau. “This is going to add significantly to our product,” said Chris Barrett, the bureau’s president. He explained this project is a different piece to the tourism puzzle than the other projects, and it will bring upscale retail and dining not yet seen in the Poconos. “When you look at the investment that’s been placed in the Poconos in the past five to 10 years, I think you’d be hard pressed to find the same type of investment in tourism products elsewhere in Pennsylvania,” he said. And with that development, he said the Poconos can handle the growth, mainly due to its location. “A large percentage of the U.S. population lives 150 miles from here,” he said. Barrett also said unlike the Hershey and Lancaster area, where he last held a similar position, the Poconos is a year-round destination. “Who comes to watch the leaves turn brown? We have a bit of everything,” he said. Construction is expected to begin in May of 2019 and the attraction isn’t expected to open until 2021. Regardless of the timeframe, Judi Bendixen is excited to see what’s next. “It’s like the Poconos have reinvented themselves,” she said. “And that’s a good thing.”
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Top 25 Women in Business honored
The Northeast Pennsylvania Business Journalâ€™s Top 25 Women in Business were honored at a reception in the historic press room in the Times building in downtown Scranton.
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Photos by Emma Black
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Conference empowers women More than 500 professionals from throughout the region attended Empower, the fourth annual Womenâ€™s Leadership Conference at Mohegan Sun Pocono. This regional, day-long conference is designed to emphasize womenâ€™s ability to forge a positive change in their communities and in their personal and professional lives while highlighting the energy created when women come together to support one another. It is presented by the Greater Scranton Chamber of Commerce, in conjunction with the Greater Pittston, Wilkes-Barre, Hazleton and Back Mountain chambers.
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After more than a decade, partners selling Midvalley health club
Crossfit 570, a separate company, leases one end of the fitness center where Friends and partners Robert Bishop, it holds high-intensity exercise classes. Joseph DiPasquale and George Havirlak Bishop said 570 wants to stay after the pooled their cash more than 30 years ago business is sold. Tiger Kai Karate also to open a health club, and now they’re holds classes there. hanging it up. Over the last three decades, the partThey’ve hit retirement age, so they are ners followed dramatic changes in how selling the Spectrum Health & Racquet people pursue health and fitness. Club at 151 Terrace Drive, which they A racquetball craze surged about 20 opened together in 1985. years ago, then subsided. One of SpecThe partners will continue to run the trum’s two courts was later converted with gym, where some of their 300 or so mem- exercise equipment. bers have been exercising since the day The 15,300-square-foot gym has one they opened, until they find the right buyer. racquetball court, a dry sauna and an ex“We’re not under a time frame,” Bishop panse of dumbbells and barbells and the said. “We want to try to find someone accompanying benches and racks. Specwho’s entrepreneurial and interested in trum has treadmills and more specialized continuing the business.” equipment and rooms for group sessions. They’re asking $549,900 for the gym, Christian Saunders Real Estate is marketlock, stock and barrel. ing the business. by Jon O’Connell
Spectrum saw the rise of the institutional gym, the era when Planet Fitness made exercise accessible for anyone by promising a safe, purple-hued environment where people can exercise free from intimidation. Spectrum saw its numbers drop when that happened, but stayed competitive by keeping its prices down and honing its services and equipment for members who had more aggressive fitness goals, Bishop said. And during the last five years or so, they saw demand for personal trainers swell into the latest fitness craze, as more people want exclusive attention to stay in shape. Spectrum has three personal trainers who plan to stay on after the keys change hands, he said. Robert Sakosky, 63, started playing racquetball there about 20 years ago.
He still plays two nights a week, and on Monday he played with pals Justin Leff of Olyphant and Rich Millon of Honesdale. Dripping with sweat and breathing heavy, the friends remembered when racquetball reached its peak. “You used to have to rent a court because it was so popular,” Millon said. “Now, unfortunately, not many people play anymore.” Sakosky gained international fame last year when he body slammed an armed robber holding up a bank in his hometown Scott Township. The surveillance video went viral, and he thanks racquetball twice a week at Spectrum for keeping him in shape and ready to stop the crook. “I have to,” he said. “This is all the workout I’ve been doing for a long time.”
go on those vacations or what have you,” she said. However, people may try to save gas elsewhere by carpooling or making all of their stops on one commute instead of going home and then going back out, she said. On Thursday afternoon, April 26, motorists shuffled through the Sunoco gas station on South State Street, Clarks Summit, paying $3.05 for regular, $3.30 for mid-grade and $3.69 for premium. Frank Rosenski, Clarks Green, spent more than $70 to fill up his Ram 2500 pickup truck at the Sunoco. “When the prices went up, you adjusted your lifestyle such that the $3, $4, was the norm and life went on,” he said. “You just maybe didn’t go out to dinner.” When it comes to road trips, gas prices
have a nominal effect, he said. “Let’s say you’re driving 5 hours, 6 hours. That extra dollar a gallon, what is that, an extra $30 for your trip?” Rosenski said. Bill Knoepfel, Newton Twp., stopped by Sunoco to fill his Chevy Tahoe with midgrade. Like Rosenski, he doesn’t let gas prices factor into his summer travels. “You kind of feel like there’s not a lot you can do,” he said. “When you’re empty, you’ve got to fill up — there’s not a ton of choices.”
Average state gas prices highest since 2014 By Frank Wilkes Lesnefsky
from the Organization of the Petroleum Exporting Countries. OPEC has produced Gas prices across the state crept over less oil over the last 15 months, and $3 on Thursday, April 26 for the first time the United States is also exporting more in more than three years. oil. Instead of having a glut of oil in the Pennsylvania’s average price for regu- country, there’s now “another spigot that lar gasoline hit $3.01 per gallon — some- can drain that crude oil,” he said. thing that hasn’t happened since Novem“As a result, with high global oil ber 2014, according to AAA. Although demand, the glut of crude oil that we had state averages exceeded $3, the Scrana couple years ago has really disappeared ton/Wilkes-Barre area averaged $3 a day and that’s obviously contributing to oil earlier, according to AAA. By comparison, prices that have slowly risen as inventothe national average was $2.79. ries have declined,” he said. A year ago, prices for the area averGas prices usually peak in mid-May aged $2.65, according to AAA. Last when refineries finish their spring maintemonth, the average price of gas for the nance to prepare for increased production Scranton/Wilkes-Barre area was $2.84. of gasoline in the summer, DeHaan said. Patrick DeHaan, a senior petroleum DeHaan couldn’t predict how high pricanalyst at GasBuddy.com, attributed the es will go, but he expects they will stay in price surge largely to the rising cost of the $3 range, likely not going above $3.25 oil. In the past week, the cost of a barrel or below $2.75. of oil rose to $69 — the highest price Climbing gas prices this summer since December 2014 — and up $11 since won’t necessarily stop local motorists February. In the past year, oil prices have from taking their next road trip, said Nina dipped down into the $40 range, he said. Waskevich, AAA North Penn director of “Now we’re among the highest we’ve marketing and public relations. been in years,” he said. “We’ve been seeing trends the past The rising cost of oil stems from a couple of years where the travelers are decline in inventory and reduced output just paying the price because they want to
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Allied begins project to unite pediatric services
diagnosed with autism and the growth is generating more demand for speech therapies as Two-year-old Gene Oscielowski, who has well as social and life skills programs. autism and hip dysplasia, undergoes physical The project is expected to be completed in therapy in one area of Allied Services John the summer. Heinz Institute of Rehabilitation Medicine and Most of the cost for the renovations at speech therapy in another. John Heinz Institute is being paid for through His mom, Rachel Strouse of Plains community support and the hospital also has Twp., is happy that these therapies soon applied for state funding. will be consolidated in one area thanks to a WNEP-TV Ryan’s Run campaign helped $500,000 renovation project that has begun fund technology for new pediatric space and at the hospital for pediatric services. the annual Lexus Autism Golf Classic, led “I think it’s amazing,” Strouse said. “I by a committee of volunteers, has provided think it will be a lot easier for him because he a significant amount of funding for the Mark Moran / Staff Photographer renovation and expansion. The 25th annual won’t have to go through the whole facilTwo-year-old Gene Oscielowski, who has auity. I think it will be amazing for all children golf classic will be held Friday, Sept. 7, at tism and hip dysplasia, plays with letter and because some don’t have the ability to travel Huntsville Golf Club in Lehman Twp. number magnets before undergoing physical very far.” John Heinz officials are seeking contributherapy at Allied Services John Heinz Institute Pediatric treatment areas, the therapy tors for the pediatrics renovation project. of Rehabilitation Medicine in Wilkes-Barre. gym, fitness center and support areas Contributions may be made online at served from a wide age range and a variety are now scattered in different parts of the allied-services.org/individual-support/ or by of disabilities and diagnoses now seen, hospital, separated by safety doors and long sending a donation to Heinz Rehab Pediatric Brogna said. maze-like hallways. The pediatric gym is near Program, 150 Mundy St., Wilkes-Barre Twp., “The frequency of visits and the growth the ambulance entrance. PA 18702. in diagnoses over the last 25 years have Jim Brogna, vice president of corporate been extraordinary,” he said. “There are all advancement and communication, said this these developmental challenges and all these physical disabilities that need to be treated.” Because of the efficiencies created through the renovation project, he said more children will be able to be treated at John Heinz Institute. As part of the remodeling project, there will be more space for therapy and tools as well as special fitness programs and social programs. Speech therapists will treat children across the hall from occupational and physical therapists, which will allow better communication among the staff. Pediatric restrooms will be renovated for improved access for motorized wheelchair users and to offer greater privacy for older children and teenagers. Early renovations include a new vision room and feeding room, which Brogna said are helpful for the growing number of Mark Moran / Staff Photographer Two-year-old Gene Oscielowski gets a hug children with autism being treated at John Mark Moran / Staff Photographer from his mother Rachel Strouse before Heinz Institute. Rachel Strouse watches as her two-year-old son Gene Oscielowski plays with games before undergoing physical therapy at Allied SerThe Centers for Disease Control and Preundergoing physical therapy at Allied Services John Heinz Institute of Rehabilitation Medivices John Heinz Institute of Rehabilitation vention estimates that one in 68 children was cine. Medicine. Denise Allabaugh
inconveniences visitors and often poses a challenge for kids who have limited mobility. It also interferes with care coordination and effective communication, he said. Now that all pediatric services are being consolidated in one area and remodeling has begun, he said some goals of the project are to lessen kids’ anxiety, boredom and resistance to treatment. “Remodeling is needed to create a welcoming, kid-friendly environment,” he said. John Heinz Institute provides treatment for about 160 children a day, said Cathy Guzzi, vice president of outpatient operations. In addition to autism, children who are treated have a variety of other conditions including cerebral palsy, spina bifida, juvenile arthritis, muscular dystrophy, Down syndrome and birth injuries. About 85 percent of children served live in Luzerne County and 55 percent are from low-income families. John Heinz Institute was designed about 35 years ago as an inpatient facility for adults. It needs extensive remodeling to accommodate the growing number of young people
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Each month, we recognize one of the region’s top manufacturers with the aid of NEPIRC, the Northeastern Pennsylvania Industrial Resource Center. Since 1988, NEPIRC has been working with manufacturers to improve their productivity, profitability, competitiveness and long-term viability through consultative services.
Plastics Manufacturer Expanding and Hiring in Pittston growing portfolio of products, the company is expanding at a rapid rate and is continually looking to hire new employees. “We are excited about our expansion and we have a variety of positions open in our office, production and research and development departments,” said David Cranston, Operations Director. The company also offers a unique state certified Greiner Gold Apprenticeship program for students interested in a degree in mechatronics. Participants earn a degree from Luzerne County Community College Greiner Packaging operates out of this state-of-the-art facility in Pittston, PA. and are paid both for attending class and for In 2014 the company opened its first U. S. the hands on training they receive at Greiner location in Pittston, PA, where it produces plastic packaging for the dairy Packaging. industry. The company chose the Pittston location due to its geographic “We have been lucky to proximity to many of the major U.S. and Canadian markets, it’s location be able to partner with the relative to the dairy industry and the availability of skilled employees. It various colleges and technical currently employs over 100 people and has 15 open positions available at schools in the area and our the Pittston location. Greiner Gold Program has Greiner Packaging has followed an ongoing trend in the food packaging been a great success,” said industry and is investing heavily in developing new “barrier technologies” Cranston. “We are always Sample of cups manufactured and printed at Greiner Packaging for plastic food packaging. This technique involves layers of various looking to expand our footprint materials that with new full-time employees and new applicants for our apprenticeship protect the filling. By program.” placing a great deal For a list of current positions available at Greiner Packaging go to: of value on having http://www.greiner-gpi.com/en/career/ a wide range of This feature is sponsored by... offerings of plastic
Greiner Packaging’s roots go back to 1868 when the company was formed in Austria as a cork manufacturer. Today, Greiner Packaging has grown into a multi-national company with 30 sites in 19 countries worldwide and is know for its great skill in manufacturing a variety of plastic cups and lids for various food and non-food industries.
David Cranston, Operations Director, left, poses with his team.
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food packaging for different target groups, Greiner Packaging has succeeded in driving a variety of different technologies forward. With a
Unconventional team building activities grow in popularity
Jake Danna Stevens / Staff Photographer
Jake Danna Stevens / Staff Photographer
Judy Johnston of Dallas looks for clues PA Escape Rooms in Dickson City.
Cindy Thomas of Dallas attempts to open a puzzle at PA Escape Rooms in Dickson City.
Monroe County. Now retreat planners want a wider slate of Alexandra Kochis hunched over a keypad options when arranging constructive leisure while her friend and coworker, Corinna activities for their employees, he said. Becker, read codes out loud. “What the options allow is to ﬁnd someThree other women crowded around them thing everybody’s comfortable doing,” he said. in the darkened room, breathless, while “Not everybody’s comfortable going on the zip Kochis punched the buttons in what felt like a line, but you can put them in an escape room futile exercise. or you can put them in the arcade.” Then, suddenly, it worked. Kalahari, an African-themed wonderland Click. Whoosh. in Tobyhanna Twp. built around one of the The five women, all colleagues with the country’s largest indoor water parks, believes Family Hearing Center in Kingston and Dalso much in the fun side of corporate retreats las gasped as a hidden door unlatched and that it’s expanding its footprint by more than slowly drifted open. double with 21 new meeting rooms and two The scene among the friends and conew ballrooms. workers played out at PA Escape Rooms in One executive coach questioned the Dickson City, where any group, but increaseffectiveness of fun and games with colingly groups of coworkers book one of four leagues, who already spend most of their themed puzzle scenarios for $25 per person. time together anyway. They do it in the name of strengthening “In terms of actually improving functionworkplace rapport. ality of teams, I don’t believe that you get the Team-building has grown into a pocket bang for the buck out of having people do industry. New companies are cropping up some elaborate, fun day together. That’s not dedicated to planning corporate retreats that going to change the roles and responsibilities include elements more akin to summer camp on your team,” said Maren Perry, an execufor middle school kids than working sessions tive coach and founder of Arden Coaching, for a financial firm. based in New York City. “If you go back 10 to 20 years, it was the Some smaller firms, for example, a young golf outing,” said Michael Levine, sales direc- tech start-up led and staffed by millennials, tor at Kalahari Resorts and Conventions in might successfully build camaraderie playing
paintball or bowling whereas a customer service agency, with employees across the age spectrum, might not find it appropriate. The ﬁve colleagues at PA Escape Rooms solved complex series of riddles with moments to spare and a couple hints from the game master who was watching and listening from a control room. They try to spend a Friday night together often, just to change the pace. Perry, the executive coach noted that escape rooms are different than some of the
BY JON O’CONNELL
other activities. An escape room is focused on problem solving, which translates well to the workplace. Clients often ask her to observe them in a problem-solving situation and critique them afterward. Follow-up analysis after any event, even the most trivial, is the only way to improve a collaborative spirit, she said. “A ropes course can teach you a lot,” she said. “You just have to apply it.”
Jake Danna Stevens / Staff Photographer
Judy Johnston (left) of Dallas and Corinna Becker of Avoca look for clues at PA Escape Rooms in Dickson City.
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Spring’s late arrival could delay harvest for fruit farmers
Paul Brace, of Brace's Orchards, walks among the fruit trees.
Mark Moran / Staff Photographer
farm, which has been in business since 1828. At Brace’s, they make cider out of a blend of Warmer spring temperatures that ﬁnally arat least 10 varieties of apples three days a week Mark Moran / Staff Photographer rived are peachy for fruit farms. all year round and 48 grocery stores throughout Peach buds are nearly ready to bloom at Brace's Orchards. Buds ﬁnally began to swell on peach trees at Northeast Pennsylvania sell it. Family Orchard are in season is typically Sepperfect year for fruit.” Brace’s Orchard in Dallas. Brace’s newest venture is selling hometember. That could be delayed as a result of the Heller also said peaches at his farm could That’s a big change from last year at this time made fruit pies with apples, peaches, blueberrecent cold weather but that will depend on how be delayed a bit but he does not expect it will be when they were already blossoming, said Paul ries and cherries. hot and humid it is in the summer, Roba said. long and said they could catch up. They typically Brace, who operates the fruit farm with his family. In addition to selling fruit at Brace’s Orchard, start picking peaches in mid-July. “We’re thankful to have the crop,” said Brace, he also participates in farmers markets in Dallas, He said the late arrival of warmer weather who has 20 acres of peach trees. “We’re still in Wilkes-Barre, Scranton and Pittston that start in has been better for fruit than the early spring that the positive.” the summer. arrived during the last ﬁve years. Brace said it’s better that the weather took a “We’re looking forward to all our markets,” Apples are in much better shape than previturn from cold to warm rather than warm to cold Brace said. ous years, he said, adding it’s better when spring because that ruins fruit on trees in bloom. Brace said a generation ago there were 88 comes later than too early. The recent unseasonably cold spring with fruit growers in Luzerne County. Now Brace’s John Roba, owner of Roba Family Orchard relentless rain will delay peaches to reach the and Heller Orchard in Wapwallopen, a thirdin Scott Twp., also is pleased that the weather farm markets, but the good news it should only generation business started in 1919, are the only progressed from cold to warm rather than warm be by a week or two in July, Brace said. two commercial tree fruit growers in Luzerne to cold. Certain varieties of apples also likely will be County. “From our perspective, it’s a good thing,” said delayed but probably not by much, he said. Greg Heller, who owns Heller Orchard with Roba, who has more than 16 acres of apple trees “We’re at least a week behind,” he said. “We his wife, Andrea, is happy with the way the and grows about 20 different varieties of apples. hope with this warmer weather, they will catch weather has been progressing for peach and “We’re less at risk for frost. An early spring is the back up.” apple trees. The later spring has been sweet, worst thing for the fruit growers.” Brace has been pruning peach trees to spark he said. Since opening in 2012, Roba has tripled the new growth to allow for easier harvesting. “This is actually good. We don’t like when it Mark Moran / Staff Photo grapher size of the orchard. He said he typically works about 100 hours a warms up too fast,” Heller said. “This has been a Paul Brace holds a branch with peach buds nearly ready to bloom. The earliest that some of the apples at Roba week on his ninth-generation family-owned fruit
By Denise Allabaugh
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Michael Harleman, CCEDC’s president and executive vice president of First Northern Bank, Palmerton offered maker, assistant vice president, northern region of the insights on the value of young professional networking. Greater Lehigh Valley Chamber of Commerce and Car“A lot of millennials don’t know what the opportunibon Chamber & Economic Development Corporation ties are,” he said. “(Networking) is going to show them (CCEDC). “Those in attendance are gaining knowledge what opportunities are out there in business and leaderfrom those around them, learning the who’s who in ship positions in all kinds of businesses. It shows them Carbon County and ways to manage their businesses who the current leaders are, what businesses they are on the track to success.” in and that can help them ﬁnd their path to what careers Over the past two years, organizations including they want to choose. That in turn helps the county. It’s all the Carbon County Environmental Educational Center, a win-win for everybody.” the Delaware & Lehigh National Heritage Corridor and The Greater Wilkes-Barre Chamber of Commerce Special Olympics of Carbon County beneﬁtted ﬁnancially also sees a win-win in its involvement with a young from the group’s involvement. professional group. “Many of the young professionals involved in the “For us it’s important because we’re in a location Future Leaders of Carbon County are entrepreneurs where we are around so many colleges and universilooking to connect with other like-minded individuals,” ties and we really want to retain these students,” said Wanamaker said. “Some are there for mentor opLindsay Bezick, vice president. “We want to make sure portunities and others are there to learn about possible they are aware of all the opportunities, whether it’s a volemployment opportunities. For everyone, including unteer position, internship or job positions, whether they the chamber, involvement in the council is helping us are coming out of the school or in the workforce. We achieve our mission of making Carbon County a better want to get them to work here, live here and stay here.” place to work, live and play. As we all collectively do Bezick explained the mutual beneﬁts. better, it’s going to be better for Carbon County and the “For economic development, it’s giving them access entire region.” to those resources that are difﬁcult to ﬁnd on your The group’s next mixer, “Succeeding in Business” own,” she said. “It’s kind of a school network that we’re scheduled for Wednesday, May 16 in Lehighton, will ofbuilding to essentially retain our local talent and get the fer insights from Dave Stephens, an author, transformamillennials engaged with us.” tional trainer and business coach. PROFESSIONALS continued from page 2
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All-American Trophy 1415 Capouse Avenue, Scranton, PA 18509 1.800.342.7025 Fax: 570.961.3840 NORTHEAST PENNSYLVANIA BUSINESS JOURNAL MAY 2018 25 TS_CNG/NPBJ/PAGES [B25] | 05/02/18
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BUSINESS BRIEFS Manufacturer relocates to Lehigh Valley
J.G. Petrucci Co., Inc. recently broke ground on a 30,000 square-foot, specialized manufacturing facility in Forks Business Center in Forks Township. Silbrico Corporation closed on the land in early April and engaged J.G. Petrucci for all development and construction components of the project. Based in Hodgkins, Illinois, Silbrico Corporation chose the Lehigh Valley for its second location in part because of its unique mix of economic assets. Lehigh Valley’s central location, well-developed workforce, and quality of life were also factors that played into the decision. According to the specialized perlite manufacturer, it will utilize proprietary manufacturing techniques and stringent quality control procedures to offer a complete range of high-performance, environmentally friendly products. The ﬁrm is projected to hire 25 local employees at its new location. Jeff Jones, NAI DiLeo-Bram & Co., represented Silbrico in the transaction. J.G. Petrucci sold the 7-acre parcel to Silbrico and was responsible for all land development approvals and improvements. The project was designed by Cerminara Architect and will be constructed by J.G. Petrucci’s in-house construction team, Iron Hill Construction Management, based in Bethlehem, Pennsylvania. The project is slated for completion by the fourth quarter of 2018.
Scranton Among Nation’s Best for Salary Potential
The University of Scranton ranked among the top 12 percent of colleges in the nation for alumni earnings, according to “Best Universities and Colleges by Salary Potential” 2017-2018 College Salary Report published online by PayScale. The report ranked U.S. colleges based on the median salary reported of alumni early in their careers (from zero to ﬁve years of work experience) and at mid-career (ten or more years of work experience). The salary information used for the analysis was drawn from data reported by the million-plus participants of PayScale’s salary survey. Only U.S. colleges with a statistically signiﬁcant sample size of respondents were included in the rankings. Scranton ranked No. 179 among the 1,531 colleges in the nation ranked (top 12 percent) based on median salary reported of all alumni, which includes alumni who earned a bachelor’s degree at the university as well as alumni who continued their education to earn a graduate degree at the university or another school. PayScale reported a median salary for Scranton alumni early in their career of $53,400 and $106,300 at mid-career. Scranton ranked No. 198 among the 1,509 colleges ranked (top 13 percent) based on median salary reported of alumni who earned only a bachelor’s degree. In this category, Scranton alumni reported a median salary of $52,000 early in their career and
$101,400 at mid-career. The ranking also included the percentage of alumni who said “their work makes the world a better place” (44 percent reported for Scranton alumni) and the percentage of degrees awarded in the science, technology, engineering or mathematics (STEM) ﬁelds (13 percent reported for Scranton alumni). Benco Dental named a best workplace
Great Place to Work and FORTUNE honored Benco Dental as one of the 2018 Best Workplaces in Health Care & Biopharma. The ranking considered input from more than 95,000 employees in the Health Care and Biotechnology and Pharmaceutical sectors. Great Place to Work, a research and consulting ﬁrm, evaluated more than 50 elements of team members’ experience on the job. These included employee pride in the organization’s community impact, belief that their work makes a difference, and feeling their work has special meaning. Rankings are based on employees’ experiences, no matter who they are or what they do. Benco Dental took the No. 19 spot on the list. Fidelity Asset Management Services joins LPL Financial
Fidelity Asset Management Services, a ﬁnancial services ﬁrm located at Fidelity Deposit & Discount Bank, recently announced chose to align with LPL Financial, a leader in the retail ﬁnancial advice market. By aligning with LPL, Fidelity Asset Management Services gains access to the ﬁrm’s comprehensive array
of tools, resources, technology and independent research to enable the delivery of objective ﬁnancial advice. Fidelity Asset Management Services has provided ﬁnancial services to more than 1500 clients in the Scranton/Wilkes-Barre and Pocono Mountain Region for the past 20 years. It provides access to a wide range of ﬁnancial services, including retirement and ﬁnancial planning, individual money management, individual stocks and bonds, mutual funds, annuities and more. Geisinger Wyoming Valley Medical Center breaks ground on $18 million central utility plant
Geisinger Wyoming Valley Medical Center (GWV) recently broke ground on an $18 million Central Utility Plant that will provide clean energy for the campus for decades to come. Expected to be completed in fall 2018, the Central Utility Plan’s design will allow GWV to operate independent of the public power grid should a natural disaster strike. The 13,500-square-foot utility plant, already under construction, is located several hundred feet northeast of the Robert M. Pearsall Heart Hospital. It will house a variety of energy-efﬁcient equipment including cogeneration, electric chillers, boilers, chilled water storage, an emergency generator, underground diesel fuel oil storage tanks and a steam turbine chiller. GWV expects to reduce its energy consumption by 40 percent and achieve a savings of nearly $1.5 million per year with this investment.
Networking strategies for the digital age nection before explaining why you want the person to become part of your network. Welcome any questions and warmly thank them for their time. This personal touch can make you stand out in a digital sea of people, many of whom simply want to add other professionals to their network without necessarily making genuine connections.
Networking has long been a way for people to expand their professional horizons. It can keep professionals abreast of the latest goings-on in their industries and provide both immediate and long-term beneﬁts. Like many things in the business world, how people network has changed in the digital age. Embracing that change and making it work for you will likely involve changing how you network. Here are some tips: Embrace professional social media. Social media may not have been around the last time you looked for a job, but professional social media sites such as LinkedIn are a vital component of networking in the digital age. If you haven’t done so already, establish a LinkedIn proﬁle so you can begin connecting with other professionals in your ﬁeld. Personalize your connections. The days of sharing a post-work drink with a
colleague may be over. But networking in the digital age need not be impersonal. When using professional networking sites such as LinkedIn, personalize the messages you send to other professionals when inviting them to join your network. Use the message to brieﬂy introduce yourself and explain your con-
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Get out of the house. Digital age networking is not limited to digital connections. Meetup.com encourages like-minded men and women to get together with real people in real life, using the internet to facilitate such connections. Men and women who sign up can use Meetup. com to connect with local professionals in their industries, attend industry-speciﬁc events and even establish their own meetup groups. A medium such as Meetup.com is great for individuals of all ages, but it might be especially valuable to established professionals looking to combine
digital age networking with the more traditional networking they’re accustomed to. Be mindful of decorum. The internet is a largely informal “place,” but professionals should be mindful of decorum when networking online. Resist the temptation to use shorthand, slang or less formal language when contacting other professionals, as doing so can make you appear unprofessional. In addition, avoid making potentially controversial or contentious comments on social media platforms like Facebook and Twitter. Networking in the digital age may intimidate working professionals accustomed to more traditional networking strategies. But while the methods may be different, effective digital age networking is not all that different from the networking strategies of yesteryear.
Six-ﬁgure Grant Funds Student STEM Scholarships FNCB Bank donates to Marywood University’s A $645,000 National Science Founda- also includes a peer mentoring component Momentum Program tion (NSF) grant will fund scholarships and in addition to faculty mentors. Working in conjunction with Dr. Voltprovide additional academic support to 25 undergraduate students at The University of zow to support the Royal Scholars Program Scranton majoring in science, technology, are Stacey Muir, Ph.D., professor of mathengineering and mathematics ematics; Declan Mulhall, Ph.D., professor of physics/ (STEM) ﬁelds over the next electrical engineering; Chrisﬁve years. tie Karpiak, Ph.D., profesThe competitive fedsor of psychology; and Brian eral grant was awarded to the Conniff, Ph.D., dean of the University for “Transforming University’s College of Arts STEM in Northeastern Pennand Sciences. sylvania,” now named the Funding from NSF ScholRoyal Scholars Program. Uniarships in Science, Techversity biology professor Janice nology, Engineering, and Voltzow, Ph.D., is the princiMathematics (STEM) for pal investigator for the grant.. the program will begin in the The Royal Scholars ProVoltzow gram provides scholarships to 2018-19 academic year and University students who have demonstrated will run for ﬁve years. The scholarships to be academic achievement and a need for ﬁ- awarded to students majoring in STEM discinancial assistance. The grant also supports plines offered through the departments of bistudent and faculty mentorships, internship ology, chemistry, computing science, mathand research opportunities for the students, ematics, and physics/electrical engineering as well as additional enrichment programs range from $4,000 for the ﬁrst year to $5,500 such as a week-long summer workshop. The for years three and four. Dr. Voltzow joined the faculty at Scranscholars will also participate in a common ﬁrst-year seminar on science and society and ton in 1996. She earned her bachelor’s dein common sections of STEM introductory gree at Yale University and her Ph.D. from Duke University. She was among ﬁve faculclasses for those in same major. According to Dr. Voltzow, the extracur- ty members at Jesuit institutions participatricular activities and course structure are ing in another ﬁve-year program funded in intended to build a community within the 2012 by a $600,000 grant from the National cohort, as well as to assist students in de- Science Foundation (NSF), which supveloping as STEM professionals, to explore ported the development of peer networking careers in STEM ﬁelds, and to initiate path- to promote professional development for ways to these careers in order to improve the STEM women faculty at primarily underSTEM workforce in the future. The program graduate institutions.
FNCB Bank made a $2,500 Pennsylvania Education Improvement Tax Credit (EITC) donation to Marywood University for the Momentum Program, which provides high school juniors and seniors the opportunity to get a head start on college by enrolling in college level courses. Students can choose from a variety of courses, most often liberal arts courses, during the fall, spring, summer I and summer II semesters through high school graduation.
FNCB Bank presents a $2,500 Education Improvement Tax Credit (EITC) donation to Marywood University for its Momentum Program. From left, Marywood University Leadership Annual Giving Ofﬁcer Patricia Rosetti and FNCB Bank President and CEO Gerard Champi.
Wayne Bank raises funds, awareness on C.A.S.U.A.L. Day Wayne Bank employees participated in the Northeast Regional Cancer Institute’s 15th annual C.A.S.U.A.L. Day on March 29. The Bank’s Vice President, Retail Operations and Marketing Manager, Julie Kuen, served as Team Captain and coordinated participants, who wore a specially designed pin and/or custom T-shirt, while dressing casually for the day. C.A.S.U.A.L. stands for “Colon Cancer Awareness Saves Unlimited Adult Lives” and is organized by the Northeast Regional Cancer Institute to raise
awareness for colorectal cancer in Northeastern Pennsylvania and teach the importance of screening and early detection. Colon and rectal cancers are one of the most frequently diagnosed cancers in areas of northeast Pennsylvania with incidence rates about 10 percemt higher than the United States average. All of the funds raised for the Northeast Regional Cancer Institute through C.A.S.U.A.L. Day stay in Northeastern Pennsylvania to raise colorectal cancer awareness and support colorectal cancer screenings for low income, uninsured, and underinsured people.
Wayne Bank employees participated in the Northeast Regional Cancer Institute’s 15th annual C.A.S.U.A.L. Day by wearing a specially designed pin and/or custom T-shirt, while dressing casually for the day.
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PERSONNEL FILE CITIZENS SAVINGS BANK
Joseph Ferris, Dunmore, recently joined Citizens Savings Bank, Clarks Summit in the position of Senior Vice President of Lending. Ferris brings a wealth of banking experience in all aspects of mortgage banking operations, mortgage and retail lending, sales, origination, underwriting, processing and secondary FERRIS market operations. Ferris has held several banking positions during his career. He was a featured speaker and presenter for numerous banking webinars and conferences relating to mortgage banking products and services. Ferris graduated from University of Massachusetts with a Bachelor of Science. He has been Chairman of Maine Bankers Association Retail Lending Committee and speaker for Wealth Building Home Loan Panel, in Washington, D.C.
BETTER HOMES AND GARDENS REAL ESTATE WILKINS & ASSOCIATES
The real estate company, NEPA Management Associates Inc., the Wilkins organization and their Independent Family of Home Buying Services celebrated its 2017 Awards Brunch on Jan. 21 at Lawnhaven at Stroudsmoor. Awards included: Grace Moro, Monica McNair, Justine Eichner, Thomas Waslowski, Joanne Transue, Jeanette Mendoza, Ingrid Eagon, David Wells, Judi Moniz and Richard Feleccia, Certiﬁcate of Achievement; Warren “WK” Watson, Anisha Allen and Brittany Salapek, Rookie of the Year; Annette “Dot” Iﬁll, Thomas Farrelly, James Martin, Kimberly Gay, Beth Schutte and Jennifer Lynn Amantea, Outstanding Salesperson; Amantea, Top Salesperson of the Year; Amantea, Dennis Farrelly, Gay, Thomas Farrelly, Martin, Moniz, Beth Schutte, Waslowski, Mendoza, Iﬁll and David Wells, Top 10 Salespersons of the Year; Donna Dibernard, Thomas Farrelly, Dawn Libecap, Toni Jones, Rossana Spina and Amantea, Helping Hands Award; Jones and Heather Kehler, Certiﬁcates of Appreciation; Mark Kelly, Employee of the Year; Libecap and Eagon, Best Custom Service; Marilyn Lesoine, Amy Evans and Jones, Trouble Shooter award; Bill Schutte and Martin, Most Likely to Lead Award; Jones, Debbie Matthews and Christine Wilkins, Dressed for Success award; Gay and Kathy Louis, Most Likely to Succeed; Betsy Lloyd and Donna Sorrentino, Most Likely to Get the Job Done; and Iﬁll, Kehler, Craig Hackman, Erika Huber, Waslowski, Jimmy Knowles and Transue, So Much Fun! award.
Several employees recently joined the Wilkes-Barre ofﬁce. Clark Cree was hired as a survey manager. He previously worked at KCI Technologies as a survey manager. Michael Rossmell joined the Energy Services team as a CAD designer. He previously worked at Pleasant Mount Welding Inc. Walter Shumlas was hired as an ofﬁce assistant/courier. CREE Emily Smith, EIT, joined the Energy Services team as a civil designer. She worked at Maser Consulting. Jessica Caprilozzi joins the Information Technology
team as an IT generalist. She previously worked at Circle Bolt & Nut. In addition, the company’s chief executive ofﬁcer and founder, Christopher L. Borton, P.E., was honored this year with the Distinguished Award of Merit by the American Council of Engineering Companies of Pennsylvania for his continuous excellence in the engineering consulting industry and unwavering commitment to community service.
The bank honored 16 bankers for their years of service at the Fidelity Bank Honors Gala on Feb. 3 at the Scranton Cultural Center. The following bankers were recognized for their service: Robert Farrell, 30 years; Mary Pierre, 25 years; George Yakubisin and Maria Lawler, 20 years; Salvatore DeFrancesco, Thomas O’Malley and Rebekah Tasker, 15 years; Dianne Fonner, Kevin McCormick and Michele Pehanick, 10 years; and Robert Hooper, Dena Hughes, Heather Kazinetz, Patricia Livsey, Lauren Luongo and Nicole Russo, ﬁve years.
PIKE COUNTY CONSERVATION DISTRICT
Michele Long has been named executive director of the organization. She will succeed current executive director Sally Corrigan, who retires this month. Long has been employed at PCCD for 14 years, and has represented the district locally and statewide in varying capacities. She has worked closely with the past two executive directors, Corrigan and Susan Beecher, reviewing legislation and policy, developing conservation education and outreach programs, and administering the ﬁnancial and day-to-day aspects of operations.
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O’DONNELL LAW OFFICES
Carol Scholl of Luzerne has been named a graphic designer THOMAS CHEN and writer in the Ofﬁce of Marketing and Communications. She will be primarily responsible for producing publications for various ofﬁces on campus, conceptualizing and designing promotional pieces, and writing and editing content. In addition, she also will be responsible for general administrative and management tasks for assigned SCHOLL projects. Before coming to King’s, Scholl served as a graphic designer specializing in branding and designing marketing and advertising materials for clients as a freelance designer and owner of Carol Scholl Graphic Design. She was previously a graphic designer for the Springwood Group and director of publications at Marywood University.
Bill Conlogue, English professor at the university, recently published “Undermined in Coal Country,” which explores the environmental history of Scranton and Marywood. The book was published by Johns Hopkins University Press.
Melanie Shepherd, Ph.D., associate professor and chair of the Department of Philosophy, is one of a select group of faculty members nationwide chosen
Attorney Neil T. O’Donnell was a faculty member at the American Association for Justice (American Trial Lawyers) Deposition College. The deposition college was a three-day seminar geared at preparing other attorneys on deposition strategies and skills. O’Donnell is a longstanding Top 100 Pennsylvania Super Lawyer, Pennsylvania O’DONNELL Super Lawyer, Best Lawyer as well as a member of the Luzerne County, American and Federal bar associations, National Trial Lawyers, Northeastern Pennsylvania Association for Justice (past president) and the Pennsylvania Trial Lawyer’s Association.
SOUTHWESTERN ENERGY CO.
CRYSTAL WINDOW & DOOR SYSTEMS The national manufac-
by the Council of Independent Colleges and Harvard University’s Center for Hellenic Studies to participate in the special Ancient Greece in the Modern Classroom seminar, “Traveling with Pausanias through Greece,’’ in July. Shepherd joined the faculty in 2008.
National Association of Student Financial Aid Administrators selected Lackawanna’s compliance analyst Kayla Guilford to sit on the Forward50, a group tasked with delivering innovative recommendations related to college access, affordability, accountability and transparency.
28 NORTHEAST PENNSYLVANIA BUSINESS JOURNAL TS_CNG/NPBJ/PAGES [B28] | 05/02/18
turer has appointed its Chief Operating Ofﬁcer Steve Chen as president. Company founder Thomas Chen previously held this position and is now chairman. The new corporate roles were effective March 1. Since taking the role of COO four years ago, Steve Chen has focused on integrating the primary operations in New York with its other national production facilities in St. Louis, Scranton, Chicago and Riverside, California, resulting in greater capacity, ﬂexibility and responsiveness. He expanded the company’s staff of sales, customer support, and engineering professionals to meet the more sophisticated needs of Crystal’s customers. Thomas Chen started the company in 1990, after coming to America from his native Taiwan and working in several jobs in New York City. With drive, entrepreneurial spirit and an instinct for opportunity, he built the business into a national fenestration leader.
Mike Narcavage, Jessup, was named government and community relations director for the company’s Northeast Appalachia operations. Narcavage serves as the key point of contact for the company’s public engagement, charitable giving and volunteer efforts as a result of his extensive personal experience in and understanding NARCAVAGE of federal and Pennsylvania state government policy, as well as the company’s operations in Pennsylvania. Narcavage began his career as community relations manager in September 2013, and currently serves as chairman of the Marcellus Shale Coalition Public Relations Committee.
TELESPOND SENIOR SERVICES INC.
Jeffrey Marquardt has been named as president of the organization. He has more than 25 years of experience in marketing, program management and entrepreneurial endeavors with the private sector and a decade-plus of nonproﬁt volunteer leadership experience.
The health system has announced its 2017 Employee of the Year award winners. Each hospital names an Employee of the Year, Clinical Manager of the Year and Manager of the Year. The Employee of the Year and a guest are honored at an awards celebration hosted by Community Health Systems in Franklin, Tennessee. The trip includes a stay in Nashville and tours of that city’s sights. Employees of the Year are Jacqueline Turner, Berwick
See PERSONNEL on page 28
PERSONNEL FILE PERSONNEL continued from page 29 Hospital Center; Trish Redman, Moses Taylor Hospital; Thomas Sochovka, Regional Hospital of Scranton; Michael Koptcho, Tyler Memorial Hospital; and Debbie Rowles, Wilkes-Barre General/First Hospital. Clinical Managers of the Year are Craig Hiott, Berwick; Beverly Phillips, Moses Taylor; John Veneski, Regional; Kristin Montauredes, Tyler; and Mark Lokuta, General/ First Hospital. Non-Clinical Managers of the Year are Joanne Dietz, Berwick; Brian McAlarney, Moses Taylor; Matthew Kalinchok, Regional; Ronald Coolbaugh, Tyler; and Carrie Raymond, General/First Hospital. Turner, of Weatherly, is a respiratory therapist lead who has been with the hospital since 2000. She oversees all operational responsibilities of the respiratory department including the oversight of daily activities and ﬁnancial accounting. Redman, of Peckville, is a critical care nurse educator at Moses Taylor and began working at the hospital in 1989 as a nursing assistant. A registered nurse, she has worked in several capacities at Moses Taylor and at Allied Services Home Health and Rehabilitation Hospital. Sochovka, of Moosic, is a registered nurse in the
Regional Hospital cardiac cath lab and began his career at the hospital in 1982. He previously worked in telemetry, the emergency department and intensive care unit. Koptcho, of Swoyersville, has been a staff pharmacist at Tyler for ﬁve years. He previously worked as a staff pharmacist at Frankford Hospital, Philadelphia. Rowles is a licensed practical nurse in the clinic ofﬁce at Academic Medicine, Kingston, a part of Wilkes-Barre General Hospital. She has been with the health care system since 2000. Hiott, of Mountain Top, is director of surgical services at Berwick Hospital, where he has worked since 2010. He began his career as a surgical tech in the Navy. Phillips, of Waverly, is nurse manager of the Moses Taylor emergency department. She has worked at Moses Taylor since 1998 and has been managing the emergency department since October 2016. Veneski, of Scranton, has been director of the pharmacy at Regional Hospital since October 2016, having started at Moses Taylor in 1987. Montauredes, of Forest City, is laboratory manager at Tyler and has been with the hospital since July 2016. As manager of respiratory services at Wilkes-Barre General Hospital, Lokuta oversees respiratory therapy, neurophysiology and the sleep lab. He joined the staff
in April 2016. He is a member of the National Board for Respiratory Care and the American Association for Respiratory Care. He lives in Mountain Top. Dietz, of Fairmount Twp., is controller at Berwick Hospital and joined the staff four years ago, previously working at Moses Taylor Hospital. She has worked in health care ﬁnance for 25 years. McAlarney, a resident of Throop, has been director of facilities at Moses Taylor Hospital since 2015, having begun his career at the hospital in 2008. Kalinchok, of Conyngham, serves as controller at Regional Hospital, Moses Taylor Hospital, Tyler Memorial Hospital and Commonwealth Health Emergency Medical Services. He previously was employed as a staff accountant by ParenteBeard, a senior accountant by Wilkes-Barre General Hospital and as controller of Berwick Hospital. Coolbaugh, a resident of Tunkhannock, serves as plant engineering manager at Tyler. He joined the hospital staff in 2002. He is a Certiﬁed Health Care Safety Professional and previously served as maintenance supervisor at Letica Corp. Raymond, of Dallas, is the customer service supervisor in the laboratory at Wilkes-Barre General Hospital. She worked at the General Hospital lab for 30 years, serving in customer service for the last 20 years.
Marshall Dennehey Warner ColeMan & GoGGin
John T. McGrath Jr. has been named managing attorney of the Moosic ofﬁce of 23 attorneys and approximately 26 support staff. McGrath joined the ﬁrm in 1997 and became a shareholder of the ﬁrm in 2004. A member MCGRATH of the Casualty Department, he currently serves as co-chairman of the ﬁrm’s Automobile Liability Practice Group and as the casualty litigation supervisor for the Moosic ofﬁce. McGrath is a member of the highly selective American Board of Trial Advocates, a national association of experienced trial lawyers and judges who have signiﬁcant experience in leading civil jury trials to verdict. He is additionally a member of the Pennsylvania, Lackawanna and Luzerne County bar associations, and the Claims & Litigation Management Alliance. He is admitted to practice in Pennsylvania and the U.S. District Court Middle District of Pennsylvania.
FOR THE RECORD DEEDS ColUMBia CoUnTy
Creasy real estate llC. Property Location: Scott Twp. Seller: Craig L. Baker. Amount: $830,000. Carl r. slater Jr. Property Location: Madison Twp. Seller: Talen Generations LLC. Amount: $700,000. heather l. Marney. Property Location: Montour Twp. Seller: Betty McMahan. Amount: $$310,000. Michael G. Uranko Jr. Property Location: Hemlock Twp. Seller: Franklin R. Gergitis. Amount: $315,000. Mark Keifer. Property Location: Briarcreek. Seller: Norbert O’Donnell. Amount: $325,000. Pennsylvania acquisitions i llC. Property Location: Miflin Twp. Seller: Bhasin & Sons Inc. Amount: $787,857. Grainory Properties llC. Property Location: Orange Twp. Seller: David G. Sorce. Amount: $385,000. austin s. appel. Property Location: Bloomsburg. Seller: Kevin T. Keck Kester. Amount: $310,000. Michelle r. George. Property Location: Scott Twp. Seller: Shane C. Jaynes. Amount: $320,000. landmark signature homes llC. Property Location: Hemlock Twp. Seller: Bloomsburg Properties. Amount: $850,000. Douglas otto hoffman. Property Location: Bloomsburg. Seller: SR Holdings LLC. Amount: $281,000. Daniel a. Potter. Property Location: Hemlock Twp. Seller: Matthew A. Kaercher. Amount: $328,000. Patrick J. McKevie. Property Location: Locust Twp. Seller: Paul O. Peoples. Amount: $490,000.
Bernard P. Bitomo Jr. Property Location: Clifton Twp. Seller: Korean Karate Academy Inc. Amount: $320,000. Wildlands Conservancy inc. Property Location: Clifton Twp. Seller: Tighe J. Scott. Amount: $1,315,718. stanley a. Viesewski Jr. Property Location: Dalton Boro. Seller: Jennifer A. Lynett. Amount: $338,000. 334 Main lP. Property Location: Dickson City. Seller: Marcia Ufberg. Amount: $1,159,900. sl 1026-28 reeves street llC. Property Location: Dunmore Boro. Seller: Key Market Warehouse Investors LP. Amount: $14,300,000. nidhi Kumari. Property Location: Glenburn Twp. Seller: Wells Fargo Bank. Amount: $480,000 evan J. Kasperowski. Property Location: Jefferson Twp. Seller: Mark Widdick. Amount: $274,900. shawn rolph. Property Location: Madison Twp. Seller: Robert T. O’Leary Sr. Amount: $295,000 David robert Farrington. Property Location: Madison Twp. Seller: Mary Kay Hunter. Amount: $292,500. albert J. savarese. Property Location: Madison Twp. Seller: Shawn J. Rolph. Amount: $275,000. Mustafa Kerimoglu. Property Location: Moosic Boro. Seller: Nancy A. Paden. Amount: $520,000. Vyas Dipen. Property Location: Moosic Boro. Seller: Kenneth Powell. Amount: $297,150. amanda lynn henderson. Property Location: Moscow Boro. Seller: Frank Hubbard. Amount: $315,000. alan W. Krieg. Property Location: N. Abing-
ton Twp. Seller: David W. Harris III. Amount: $355,000. 1220 east lackawanna avenue llC. Property Location: Olyphant Boro. Seller: Fastenal Co. Inc. Amount: $1,600,000. eBi llC. Property Location: Ransom Twp. Seller: Ransom Holdings LLC. Amount: $365,000. nico Menichello. Property Location: Ransom Twp. Seller: James R. Topa. Amount: $250,000. sPF Properties llC. Property Location: Scranton City. Seller: CMARQ LLC. Amount: $269,000. hillside Development llC. Property Location: Scranton City. Seller: Jacob Herber. Amount: $365,000. scranton retail Plaza llC. Property Location: Scranton City. Seller: Anthony C. Brutico. Amount: $675,000. David C. lewis. Property Location: So. Abington Twp. Seller: Mary M. Ryan. Amount: $274,000. Thomas sartori. Property Location: So. Abington Twp. Seller: Gravel Pond Townhouses Inc. Amount: $428,478. Dilip Patel. Property Location: So. Abington Twp. Seller: Lee Chan Soong. Amount: $371,500. Michael J. Cordaro Jr. Property Location: So. Abington Twp. Seller: Reynolds Road Realty LLC. Amount: $274,900. steven Goul. Property Location: Springbrook Twp. Seller: Brian J. Uhrin. Amount: $274,900. nicholas J. Bowers. Property Location: Springbrook Twp. Seller: James M. Mancus. Amount: $285,000. Clover Communities Taylor llC. Property Location: Taylor Boro. Seller: Taylor 1 LLC. Amount: $1,450,000. eBi llC. Property Location: Taylor Boro.
Seller: Ransom Holdings LLC. Amount: $365,000. Margaret M. Egan. Property Location: Unknown. Seller Eugene Egan Sr. Est. of Decd. Amount: $927,000. James F. Boyle. Property Location: Unknown. Seller: Jerry Kaufman. Amount: $310,000. andrew C. Bromley. Property Location: Unknown. Seller: Kenneth Powell. Amount: $309,500. eric n. Jordan. Property Location: Unknown. Seller: Alan J. Glassman. Amount: $364,000. larry Kenneth Mackey. Property Location: Unknown. Seller: Michael Anglin. Amount: $280,000. Tara s. Murphy. Property Location: Unknown. Seller: Mark J. Gilvey. Amount: $320,000. David Bengt nesbit. Property Location: Unknown. Seller: Anne H. Millet. Amount: $335,000. James M. Frankowski. Property Location: Unknown. Seller: Suzanne Senn. Amount: $253,450. Gerald J. stanvitch. Property Location: Unknown. Seller: John McNulty. Amount: $276,000.
Tania Cintron. Property Location: Pocono Twp. Seller: Weichert Workforce Mobility Inc. Amount: $355,000. James Mathiesen. Property Location: Hamilton Twp. Seller: John Fitzcharles. Amount: $399,000. starry llC. Property Location: Chestnuthill Twp. Seller: Tara Fleming. Amount: $250,000. richard Walter. Property Location: Strouds-
See RECORD on page 30
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FOR THE RECORD RECORD continued from page 29 burg. Seller: Lot Holding Co. LLC. Amount: $408,500. Pamela Hamilton. Property Location Barrett Twp. Seller: Edward Trumpbour. Amount: $660,000. John Rennie. Property Location: Tobyhanna Twp. Seller: Joseph Franconeri. Amount: $360,000. John Calloway. Property Location: Stroud Twp. Seller: LTS Homes LLC. Amount: $366,697. Vladimir Petit-Phare. Property Location: Stroud Twp. Seller: DE&S Properties Inc. Amount: $303,500. Abdul Sattar. Property Location: Stroud Twp. Seller: Kazin Mohammed. Amount: $302,673. Antoinette Barnes. Property Location: Hamilton Twp. Seller: Richard Tasker. Amount: $508,000. Michael Braganza. Property Location: Tunkhannock Twp. Seller: Douglas Bell. Amount: $319,000. Linghang Ying. Property Location: Paradise Twp. Seller: Daniel Shuster. Amount: $355,000. Jasmine Homes LLC. Property Location: Tunkhannock Twp. Seller: First Northern Bank & Trust Co. Amount: $553,500. Neal McLeod. Property Location: Paradise Twp. Seller: Classic Quality Homes. Amount: $314,500. Stroudsburg Pocono Airpark LLC. Property Location: Smithfield Twp. Seller: Pocono Stroudsburg Airport Inc. Amount: $525,000. Maria Petta. Property Location Middle Smithfield Twp. Seller: Amani Hanna. Amount: $325,000. Jesus Rodriguez. Property Location: Strouod Twp. Seller: LTS Homes LLC. Amount: $338,848. Zdravko Anvazov. Property Location: Stroud Twp. Seller: Northeast Investors Group Inc. Amount: $315,000. Steven Fenstermacher. Property Location: Hamilton Twp. Seller: Jonathan Irlbeck. Amount: $389,800. MSJ Properties LLC. Property Location: Tobyhanna Twp. Seller: Norfolk Southern Railway Co. S/B/M Pennsylvania Lines LLC. Amount: $400,000. Albert Lacourt. Property Location: Tobyhanna Twp. Seller: Hannig Development LLC. Amount: $308,657. Old Dominion Freight Line Inc. Property Location: Pocono Twp. Seller: Wal-Lehi LLC. Amount: $15,000,000. Weichert Workforce Mobility Inc. Property Location: Pocono Twp. Seller: Moises Almonte. Amount: $360,000
Marco Andretti. Property Location: Blooming Grove Twp. Seller: Stuart Mentzel. Amount: $475,000. Aleksandr Reznik. Property Location: Blooming Grove Twp. Seller: Khushroo B. Patel. Amount: $275,000. Gregory Gorman. Property Location: Blooming Grove Twp. Seller: Richard C. Zirpoli.
Amount: $275,000. Brian R. Deknight. Property Location: Blooming Grove Twp. Seller: Robert J. McGinnis Jr. Amount: $418,000. Andre Villa. Property Location: Blooming Grove Twp. Seller: Albert Shvartsman. Amount: $277,500. Zapt LLC. Property Location: Dingman Twp. Seller: Sean O. Strub. Amount: $400,000. Othmar Mayer. Property Location; Dingman Twp. Seller: Chester J. Rodd. Amount: $295,000. Michael Ryan. Property Location: Dingman Twp. Seller: Entrustcama DBA &NKA. Amount: $267,500. Peter Malamas. Property Location: Greene Twp. Seller: John Guthrie. Amount: $337,000. Paulo M. Baptista. Property Location: Lackawaxen Twp. Seller: G.A. Homes Inc. Amount: $292,900. Stephen McKernan. Property Location: Lackawaxen Twp. Seller: G.A. Homes Inc. Amount: $290,000. Sterling Realty of New York Inc. Property Location: Lackawaxen Twp. Seller: McLary Properties Inc. Amount: $290,000. David Cenci. Property Location: Milford Boro. Seller: Milford Development Inc. Amount: $315,000. Brett Siegelman. Property Location: Milford Twp. Seller: Brinnen S. Carter. Amount: $289,000. Edward C. Hanna. Property Location: Palmyra Twp. Seller: Harold P. Jantz. Amount: $277,000. Scott A. Clareen. Property Location: Palmyra Twp. Seller: Mitchell Bassen. Amount: $260,000. Andrew J. Hagen. Property Location: Palmyra Twp. Seller: Thomas M. Bongiovi. Amount: $317,000. JCG LLC. Property Location: Palmyra Twp. Seller: Christian Goetz. Amount: $275,000. Thomas Kaliszuk. Property Location: Palmyra Twp. Seller: Dale Dohner. Amount: $400,000. The Yaldeinu School. Property Location; Shohola Twp. Seller: Iglesia El Camino Del Senor Inc. Amount: $550,000. Jerry Gillen. Property Location: Shohola Twp. Seller: Carol J. Gillen Trustee. Amount: $303,000. Rebecca Howland Granne. Property Location: Shohola Twp. Seller: Nancy J. Newcomb. Amount: $320,000. Michael J. Steward. Property Location: Shohola Twp. Seller: Robert Lopez. Amount: $275,000.
Hoffner Properties LLC. Property Location: West Penn Twp. Seller: Kenneth C. Lalik. Amount: $250,000.
Brandon Coolbaugh. Property Location: Falls Twp. Seller: Dolores Gozikowski. Amount: $270.000. Bradley Castrogiovanni. Property Location: Nicholson Twp. Seller: Shirley Howson Trustee. Amount: $250,000. Justin Yadlosky. Property Location: Over-
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Carol Martini Hemphill. Property Location: Covington Twp. Lender: Loandepot Com LLC. Amount: $300,000. Anthony J. Ceccacci. Property Location: Covington Twp. Lender: Sovereign Lending Group Inc. Amount: $278,650. Stanley A. Viesewski Jr. Property Location: Dalton Boro. Lender: Fidelity Dep & Disc Bk. Amount: $287,300. S: 1026-28 Reeves Property Location: Dunmore Boro. Lender: Liberty Bank. Amount: $10,000,000. Dunmore Recreation LLC. Property Location: Dunmore Boro. Lender: Peoples Security Bank & Trust Co. Amount: $700,000. Grove Construction Co. Property Location: Jefferson Twp. Lender: First National Bank of PA. Amount: $330,000. Evan James Kasperowski. Property Location: Jefferson Twp. Lender: Finance of America Mortgage LLC. Amount: $269,920. Genevieve Lupini. Property Location: JesMORTGAGES sup Boro. Lender: Citizens Bank of Pennsylvania. Amount: $265,000. Shawn Rolph. Property Location: Madison COLUMBIA COUNTY Twp. Lender: New Penn Financial LLC. Amount: Creasy Real Estate LLC. Property Loca$280,250. tion: Scott Twp. Lender: First National Bank of LMRK Propco LLC. Property Location: Pennsylvania. Amount: $947,750. Moosic Boro. Lender: Wilmington Trust. David A. Ford. Property Location: Main Amount: $80,000,000. Twp. Lender: Mortgage Electronic Registration Dipen Vyas. Property Location: Moosic Systems. Amount: $313,308. Boro. Lender: PS Bank. Amount: $264,000. Carl R. Slater Jr. Property Location: USPG Portfolio Five LLC. Property LocaMadison Twp. Lender: AgChoice Farm Credit. tion: Moosic Boro. Lender: US Bank National Amount: $700,000. Association. Amount: $67,000,000. Michael M. Morucci. Property Location: Mari L. Klingerman. Property Location: Bloomsburg. Lender: First Columbia Bank & Moscow Boro. Lender: Residential Mortgage Trust Co. Amount: $372,000. Services Inc. Amount: $263,250. Michael G. Uranko Jr. Property Location: Amanda Lynn Henderson. Property LocaHemlock Twp. Lender: Mortgage Electronic tion: Moscow Boro. Lender: JPMorgan Bank. Registration Systems. Amount: $323,071. Amount: $252,000. Jack R. Bower. Property Location: GreenStephen R. Doty. Property Location: Newton wood Twp. Lender: Pennsylvania State EmployTwp. Lender: Fidelity Dep & Disc Bk. Amount: ees Credit Union. Amount: $335,000. $361,000. Dennis A. Hashagen. Property Location: Thomas R. Sartori. Property Location: Jackson Twp. Lender: Mortgage Electronic Newton Twp. Lender: Dime Bank. Amount: Registration Systems. Amount: $439,025. $400,000. T&S Realty LLC. Property Location: Alan W. Krieg. Property Location: Newton Bloomsburg. Lender: First Columbia Bank & Twp. Lender: Peoples Security Bank & Trust Co. Trust Co. Amount: $755,000. Amount: $337,250. Landmark Signature Homes LLC. Property Edward E. Payne. Property Location: No. Location: Hemlock Twp. Lender: West Milton Abington Twp. Lender: Fidelity Dep & Disc Bk. State Bank. Amount: $2,200,000. Amount: $738,329. Timothy S. Inns. Property Location: Jason J. Mattioli. Property Location: No. Cleveland Twp. Lender: UNB Bank. Amount: Abington Twp. Lender: Fidelity Dep & Disc Bk. $310,000. Grainory Properties LLC. Property Location: Amount: $465,000. Tricia A. Iannone. Property Location: RoarOrange Twp. Lender: First Keystone Community ing Brook Twp. Lender: Fidelity Dep & Disc Bk. Bank. Amount: $269,000. Amount: $995,000. Landmark Signature Homes LLC. Property 426 Madison LLC. Property Location: Location: Hemlock Twp. Lender: West Milton Scranton City. Lender: Wayne Bank. Amount: State Bank. Amount: $900,000. $300,000. Cristian C. Foust. Property Location: 313 Taylor LLC. Property Location: Scranton Bloomsburg. Lender: West Milton State Bank. City. Lender: Wayne Bank. Amount: $300,000. Amount: $900,000. Hunt Slonem per Atty in Fact. Property Timothy D. Artman. Property Location: Location: Scranton City. Lender: Landmark North Centre Twp. Lender: First Columbia Bank Community Bank. Amount: $500,000. & Trust Co. Amount: $460,000. LMRK Propco LLC. Property Location: Scranton City. Lender: Wilmington Trust. LACKAWANNA COUNTY Amount: $80,000,000. Pat Realty LLC. Property Location: Carbondale City. Lender: Dime Bank. Amount: See RECORD on page 31 $366,900. field Twp. Seller: Gay Benic Kochmer. Amount: $329,000. Jennifer Brunnenmeyer. Property Location: Monroe Twp. Seller: Michelle Urevitch Agent. Amount: $694,351. K&B Holdings LLC. Property Location: Tunkhannock Twp. Seller: Richard J. Lawson. Amount: $694,351. K&B Holdings LLC. Property Location; Tunkhannock Twp. Seller: Richard J. Lawson. Amount: $1,378,586. Michael J. Wilkes. Property Location: Tunkhannock Twp. Seller: Daniel W. Holod. Amount: $275,000. K&B Holdings LLC. Property Location: Tunkhannock Twp. Seller: Richard J. Lawson. Amount: $460,559. John M. Giannetti. Property Location: Tunkhannock Twp. Seller: Dorothy Mikush. Amount: $355,000.
FOR THE RECORD RECORD continued from page 30 Robert J. Kane. Property Location: Scranton City. Lender: Stearns Lending LLC. Amount: $260,000. Hillside Development LLC. Property Location: Scranton City. Lender: Peoples Security & Trust Co. Amount: $755,000. Scranton Retail Plaza LLC. Property Location: Scranton City. Lender: Landmark Community Bank. Amount: $1,710,000. Lilac Group W Scranton Corp. Property Location: Scranton City. Lender: Joseph Nathanson. Amount: $750,000. Lampman Family Revocable Trust. Property Location: So. Abington Twp. Amount: $308,000. Steven Goul. Property Location: Springbrook Twp. Lender: Navy Federal Credit Union. Amount: $280,810. William James Snyder Jr. Property Location: Springbrook Twp. Lender: PS Bank. Amount: $313,405. Clover Communities Taylor LLC. Property Location: Taylor Boro. Lender: First National Bank of PA. Amount: $10,40,000. James F. Boyle. Property Location: W. Abington Twp. Lender: Community Bank. Amount: $300,700. Andrew C. Bromley. Property Location: W. Abington Twp. Lender: Peoples Security Bank & Trust Co. Amount: $278,550. Eric N. Jordan. Property Location: W. Abington Twp. Lender: Fidelity Dep & Disc Bk. Amount: $291,200. Kevin M. Moylan. Property Location: W. Abington Twp. Lender: Peoples Security Bank & Trust Co. Amount: $296,000 Tara S. Murphy. Property Location: W. Abington Twp. Lender: American Financial Network Inc. Amount: $279,812. Vincent M. Munley. Property Location: W. Abington Twp. Lender: Stearns Lending LLC. Amount: $263,939. David Bengt Nesbit. Property Location: W. Abington Twp. Lender: Finance of America Mortgage LLC. Amount: $301,500. Cloverleaf Developers LLC. Property Location: W. Abington Twp. Lender: Peoples Security Bank & Trust Co. Amount: $500,000. Joseph P. Fendrock Jr. Property Location: W. Abington Twp. Lender: PS Bank. Amount: $280,000.
James Mathiesen. Property Location: Hamilton Twp. Lender: Wells Fargo Bank NA. Amount: $339,150. Richard Walter. Property Location: Stroudsburg. Lender: Fairway Independent Mortgage Corp. Amount: $388,075. John Calloway. Property Location: Stroud Twp. Lender: Acre Mortgage & Financial Inc. Amount: $374,580. Robert Frantangelo III. Property Location: Middle Smithfield Twp. Lender: Lehigh Valley Bail Co. Amount: $500,000. Vaadimir Petit-Phare. Property Location: Stroud Twp. Lender: Acre Mortgage & Financial Inc. Amount: $298,002. Forte Inc. Property Location: Stroud Twp. Lender: PNC Bank NA. Amount: $3,568,899.
AOA Management Co. LP. Property Location: Hamilton Twp. Lender: Fifth Third Bank. Amount: $4,900,000. Antoinette Barnes. Property Location: Hamilton Twp. Lender: Embrace Home Loans Inc. Amount: $332,000. Michael Braganza. Property Location: Tunkhannock Twp. Lender: LoanDepot.com LLC. Amount: $310,000. Jasmine Homes LLC. Property Location; Tunkhannock Twp. Lender: First Northern Bank & Trust Co. Amount: $480,000. Neal McLeod. Property Location: Paradise Twp. Lender: Acre Mortgage & Financial Inc. Amount: $299,669. Skytop Lodge Corp. Property Location: Barrett Twp. Lender: PNC Bank NA. Amount: $1,000,000. Stroudsburg Pocono Airpark LLC. Property Location: Smithfield Twp. Lender: Marvin Papillon. Amount: $475,000. Leslie Roberts. Property Location: Middle Smithfield Twp. Lender: Money Source Inc. Amount: $329,700. Megan Martin. Property Location: Ross Twp. Lender: Veterans United Home Loans. Amount: $298,278. Jesus Rodriguez. Property Location: Stroud Twp. Lender: Residential Home Funding Corp. Amount: $311,740. William Kofke. Property Location; Tobyhanna Twp. Lender: ESSA Bank & Trust. Amount: $524,000. Mountain Hollow Estate LLC. Property Location: Stroud Twp. Lender: Goldman Sachs Bank USA. Amount: $4,289,625. Richard Lesh. Property Location: Hamilton Twp. Lender: Live Well Financial Inc. & Commissioner of Housing & Urban Development. Amount: $325,000. Eric Snyder. Property Location: Chestnuthill Twp. Lender: Neffs National Bank. Amount: $350,000. Steven Fentstermacher. Property Location: Hamilton Twp. Lender: First National Bank of Pennsylvania. Amount: $389,800. Robin Murray. Property Location: Tobyhanna Twp. Lender: FNCB Bank. Amount: $514,209. MSJ Properties LLC. Property Location: Tobyhanna Twp. Lender: FNCB Bank. Amount: $514,209. Lori Henry. Property Location: Stroud Twp. Lender: ESSA Bank & Trust. Amount: $388,000.
Andrew J. Hagen. Property Location: Palmyra Twp. Lender: MERS. Amount: $254,000. Paulo M. Baptista. Property Location: Lackawaxen Twp. Lender: MERS. Amount: $263,610. David Upright. Property Location: Blooming Grove Twp. Lender: MERS. Amount: $203,245. Ursula Rutz. Property Location: Delaware Twp. Lender: MERS. Amount: $309,294. Andre Villa. Property Location: Blooming Grove Twp. Lender: MERS. Amount: $272,473. David T. Cenci. Property Location: Milford Boro. Lender: NBT Bank NA. Amount: $283,500. Jay A. Manasco. Property Location: Dingman Twp. Lender: MERS. Amount: $363,510. Michael J. Steward. Property Location: Shohola Twp. Lender: MERS. Amount: $263,900. Jodi L. Hulse. Property Location: Delaware Twp. Lender: MERS. Amount: $269,841. JCG LLC. Property Location: Palmyra Twp. Lender: Glenn F. Goetz. Amount: $375,000. Angela K. Ey. Property Location: Lackawaxen Twp. Lender: MERS. Amount: $290,000.
Fanelli LTD Partnership 1. Property Location: Cass Twp. Lender: Vist Bank. Amount: $250,000. Keystone Anthracite Co. Inc. Property Location: West Penn Twp. Lender: M&T Bank. Amount: $5,164,548. Robert Buglia. Property Location: Branch Twp. Lender: Riverview Bank. Amount: $250,000. Hoffner Property LLC. Property Location: West Penn Twp. Lender: New Tripoli Bank. Amount: $350,000.
Zachary Dollak. Property Location: Tunkhannock Boro. Lender: Fidelity Deposit & Discount Bank. Christopher R. Higdon. Property Location: Monroe Twp. Lender: FNCB Bank. Amount: $334,000. Brandon Coolbaugh. Property Location: Falls Twp. Lender: Mortgage Electronic Registration Systems Inc. Amount: $256,500. Key Stone Saw Shop LLC. Property Location: Washington Twp. Lender: Peoples Security Bank & Trust Company. Amount: $1,940,000. PIKE COUNTY Justin Yadlosky. Property Location: Zapt LLC. Property Location: Dingman Twp. Overfield Twp. Lender: FNCB Bank. Amount: Lender: Dime Bank. Amount: $300,000. $263,200. Laurel Highland Total Communications Edward J. Lengel. Property Location: ClinInc. Property Location: Lackawaxen. Lender: ton Twp. Lender: Peoples Security Bank & Trust Citizens Bank of Pennsylvania. Amount: Company. Amount: $423,000. $2,000,000. J. Stark Bartron III. Property Location: Othmar Mayer. Property Location: Dingman Tunkhannock Twp. Lender: Peoples Security Twp. Lender: MERS. Amount: $301,341. Bank & Trust Company. Amount: $549,631. Laurel Highland Total Communications Michael J. Wilkes. Property Location: Inc. Property Location: Lackawaxen Twp. Tunkhannock Twp. Lender: Mortgage Electronic Lender: Citizens Bank of Pennsylvania. Amount: Registration Systems Inc. $2,000,000. K&b Holdings LLC. Property Location: MeGregory Gorman. Property Location: Bloom- hoopany Twp., Tunkhannock Twp. Northmoreing Grove Twp. Lender; Wells Fargo Bank NA. land Twp., Laceyville Boro. Lender: Community Amount: $261,250. Bank. Amount: $4,334,000. Rebecca Grannie Howland. Property Location: Shohola Twp. Lender: MERS. Amount: $256,000.
STOCKS OF LOCAL INTEREST This report on insider trading activity has been prepared for informational purposes only by James Blazejewski, CFP, Senior Vice PresidentInvestment Officer, Wells Fargo Advisors, 672 North River Street, Suite 300, Plains, PA, 18705. It is based on information generally available to the public from sources believed to be reliable. No representation is made that the information is accurate or complete and it does not constitute a recommendation to buy or sell any particular security. Current information contained in this report is not indicative of future activity. Wells Fargo Advisors, is a trade name used by Wells Fargo Clearing Services, LLC. Member FINRA/SIPC. Source of data: Thomson Financial
(CZNC – 24.21) CITIZENS & NORTHERN CORPORATION
Jan Fisher, director of Citizens & Northern Corporation, purchased 265 shares on April 6 at $23.51 per share for a total cost of $6,231. Fisher controls 16,219 shares directly. Frank Pellegrino, director of Citizens & Northern Corporation, purchased 276 shares on April 6 at $23.51 per share for a total cost of $6,489. Pellegrino controls 6,736 shares directly. Over the last six months, insiders of Citizens & Northern Corporation acquired 6,830 shares and disposed of 2,969 shares. Prices as of Close of Business April 10, 2018
Relocation Opportunities Wanted
Bring us any and all potential locations. We will determine if we can develop or relocate to your site. Pennsylvania Counties of Interest Include: • Bradford, Bucks, Carbon, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Northampton, Pike, Schuylkill, Sullivan, Susquehanna, Tioga, Wayne, Wyoming
Types of Locations Wanted: • End Cap, In-Line, Drive-Thru, Free Standing PLEASE CONTACT Abbie Muto email@example.com Cheryl Green firstname.lastname@example.org (610) 366-8120 • www.sdepa.com
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