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VOICE Winter 2014 · VOLUME XIII · ISSUE 1

A publication of the Los Angeles Area Chamber of Commerce

L ast year the Los Angeles Area Chamber of Commerce celebrated its 125th anniversary. Thank you for joining us as we

championed the bold and triumphant successes of our region’s business community. Together we accomplished great things in 2013, including creating a new technology center, supporting pro-jobs candidates for our city, and taking a leadership role on important issues such as the modernization of the California Environmental Quality Act and creating a 21st century airport at Los Angeles International Airport. I look forward to working with you to make 2014 also a year of great hope and prosperity.

membership‚ L.A. Area Chamber members benefit from the Chamber’s advocacy, programs and resources throughout the year. Membership allows the Chamber to continue its mission of being the voice of business in our region. As a trustee for the current and future welfare of the region, the Chamber champions economic prosperity and quality of life.

In November, the 2013 Chamber Board of Directors celebrated the Chamber's 125th Anniversary with L.A. Mayor Eric Garcetti.

„ Members: 1,647 total member organizations „ Diamond Club: 24 „ Platinum: 28 „ Gold: 70 „ Silver: 64 „ Bronze: 340

In May, Senate President pro Tem Darrell Steinberg addressed the ACCESS Sacramento delegation.

In October, Southern California Leadership Network's celebrated the graduation of the Leadership L.A. 2013 class.

events & Programs ‚

leadership & collaboration ‚

Every year the Chamber delivers more than 150 events and programs linking our members to people, resources and information to grow business opportunities.

EDUCATION ‚ The Chamber is a leading advocate for education reform and workforce readiness. In 2013 the Chamber and its affiliate UNITE-LA helped businesses connect to schools, expand college access and develop the workforce for the 21st century. „ Cash for College helped 18,000 students and family members access more than $37 million in financial aid. „ 310 members of the STEM community attended L.A. Regional STEM Hub events. „ World Trade Week awarded $10,000 in scholarships to local students. „ HIRE LA's Youth served nearly 3,000 students through job skills and work readiness workshops and placed 353 into part-time/full-time employment.

As the leading advocate for business in the L.A. region, the Chamber worked to create and sustain a favorable business environment in 2013. Here are some other accomplishments in the past year:

„ Council meetings: 51 „ small business owners roundtable & referral network: 20 „ Foreign delegation visits: More than 20 „ Accenture Pancakes & Politics Breakfast Speaker Series: 8

„ The L.A. Jobs Political Action Committee endorsed six winning candidates for City Council.

„ Signature events: 7 „ Business After Hours Mixers: 5 „ Emerging Tech Salons: 4

supported bills. „ The new Bixel Exchange technology center

„ ACCESS trips: 3 „ member orientations and new member receptions: 3

Students attend a financial aid workshop at Cash for College's Annual College & Career Convention.

The Energy, Water & Environmental Sustainability Council met seven times in 2013.

„ The work of the Chamber was noted in 300 media stories covering public policy, education

councils ‚

and global trade. „ The state Legislature passed 41 Chamber-

reached out to entrepreneurs. „ Chamber Ambassadors volunteered more than 600 hours of service and reached out to more than 200 new Chamber members. „ The Southern California Leadership Network graduated 103 fellows.

Follow the Los Angeles Area Chamber of Commerce on

The Chamber’s Councils met almost every month throughout 2013 and addressed issues affecting the business community and L.A. County. „ Councils: 9 „ Council chairs and co-chairs: 26 „ Guest speakers: 140

and at lachamber.com.


BOLD IN BUSINESS

Calendar of Events Want to know what’s coming up at the Chamber? Visit lachamber.com/events to view and register for upcoming events. Below are some key signature events you don’t want to miss:

T h u r s d ay , JA N . 3 0 , 2 0 1 4 J W M ARR I OT T at L.A. Live | 5:30 p.m.

Event Highlights fri | jan. 24 - Application deadline

P R E S E N T E D BY :

Now recruiting for Leadership L.A. The Leadership L.A. fellowship has been helping L.A.’s up-and-coming leaders expand their influence for more than 25 years. Individuals who are becoming increasingly active in community leadership roles are encouraged to apply. Contact Hadia Kabir, 213.580.7524 or hkabir@lachamber.com.

welcoming 2014 BOARD CHAIR Noel Massie President UPS, Southern California District

H ONO R ING civic medal of honor David Fleming

THU | jan. 30 Inaugural Dinner Join more than 1,400 business and civic leaders at the Chamber’s mustattend kickoff of 2014. We will install new 2014 Chamber Board Chair Noel Massie, UPS, and honor distinguished guests at the JW Marriott Hotel Los Angeles at L.A. Live. Contact Michelle Attebery, 213.580.7585 or mattebery@lachamber.com.

sat | feb. 1 Cash for College Super Saturday Workshops The Chamber's Cash for College team is recruiting volunteers to help high school seniors fill out financial aid applications during the Super Saturday workshops held throughout L.A. County on Feb. 1. Volunteers from all backgrounds are welcome and the Chamber will provide you with the training needed. Contact Paola Santana, 213.580.7586 or psantana@lachamber.com.

mon-wed | march 10-12 distinguished business leader Robert Lowe Chairman & CEO Lowe Enterprises, Inc.

ACCESS Washington, D.C. Join the Chamber for our annual trip to our nation’s capital, where more than 200 business leaders and public officials convene to advocate for the Los Angeles region. Participants meet with members of Congress and the president’s administration on key issues. Contact Maribel Flores, 213.580.7571 or mflores@lachamber.com.

Corporate leadership award Toyota Moter Sales, U.S.A. Inc.

For more information and to RSVP, visit lachamber.com/inauguraldinner. For sponsorship information, contact Lee Ligons at 213.580.7523 or lligons@lachamber.com.

Save Energy, Save Money! LADWP & SoCalGas Have Teamed Up to Offer Free Efficiency Upgrades for Your Small Business

Chamber VOICE is a quarterly publication of the Los Angeles Area Chamber of Commerce 350 S. Bixel St., Los Angeles, CA 90017. For membership information, contact the Chamber at 213.580.7592 or visit lachamber.com. The Chamber VOICE is produced by the L.A. Area Chamber Marketing & Communications department in conjunction with Chamber Staff. Shannon Cooper, Marketing & Communications Coordinator, 213.580.7565, scooper@lachamber.com Mandy Denaux, Director of Marketing & Communications, 213.580.7532, mdenaux@lachamber.com Monika Medina, Senior Interactive Marketing Manager, 213.580.7516, mmedina@lachamber.com Curtis Nagatoshi, Graphic Designer, 213.580.7588, cnagatoshi@lachamber.com Ani Okkasian, Marketing & Communications Manager, 213.580.7544, aokkasian@lachamber.com Katherine Wu, Graphic Designer, 213.580.7509, kwu@lachamber.com

Chamber Senior Staff

Let us help your small business save BIG on your utility bill. Our Small Business Direct Install Program offers Efficiency Solutions for: • Interior Lighting

Gary Toebben, President & CEO, 213.580.7525, gtoebben@lachamber.com

• LED Exit Signs

Sean Arian, VP of Sustainability, Innovation & Emerging Technology, 310.737.8379, sarian@lachamber.com

• Water Heater and Pipe Insulation

Michelle Attebery, Director of Events, 213.580.7585, mattebery@lachamber.com

• Low Flow Water Fixtures

Mandy Denaux, Director of Marketing & Communications, 213.580.7532, mdenaux@lachamber.com David Eads, Executive Vice President & COO, 213.580.7546, deads@lachamber.com

• And More

Ruben Gonzalez, VP of Public Policy & Political Affairs, 213.580.7568, rgonzalez@lachamber.com Lee Ligons, VP of Business Development, 213.580.7523, lligons@lachamber.com Nancy Olson, VP of Leadership Programs, 213.580.7577, nolson@lachamber.com David Rattray, SVP of Education & Workforce Development, 213.580.7515, drattray@lachamber.com

Find Out How Much You Could Be Saving! Call 1-877-714-1254 or visit ladwp.com/sbdi

Alma Salazar, VP of Education & Workforce Development, 213.580.7566, asalazar@lachamber.com Benjamin Stilp, Vice President of Finance and Administration & CFO, 213.580.7521, bstilp@lachamber.com Carlos J. Valderrama, SVP of Global Initiatives, 213.580.7570, cvalderrama@lachamber.com

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The Chamber has seven public policy councils and two industry councils.

Efficiency Solutions Contact Monika Medina, 213.580.7516 or mmedina@lachamber.com.


Chamber

VOICE

10 ways the Chamber helped your business

Your investment in the Chamber helps us build a stronger economy and a better quality of life in the region. Here are 10 ways we helped improve L.A. business in 2013: I'm proud to say that in 2013 the Chamber was successful in moving our 21st century city closer to a 21st century airport. Speaking with one voice on this important issue for our region was important and we will continue to do so in 2014. It's time to fully modernize LAX. – 2013 Chamber Board Chair Alan Rothenberg, Chairman & CEO, First Century Bank

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Supported job creators and key development projects

In 2013 the Chamber testified in support of several key development projects in L.A. County including a Disney/ ABC project to build a television and film production facility near Santa Clarita, the Millennium Partners/Argent Ventures Millennium Hollywood project and the NBCUniversal Evolution Plan. These projects will create thousands of construction and permanent jobs. The Chamber supported numerous small expansions, including Walmart and Microsoft, to create new jobs. Bottom line: Supporting new development projects is essential to creating good job opportunities for our region.

I always look forward to ACCESS L.A. City Hall because you help us set the agenda. We are on the move. Our best days are ahead of us. – L.A. Mayor Eric Garcetti

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Advocated for jobs creating policies during ACCESS trips

In 2013 the Chamber organized three ACCESS events to Washington, D.C., Sacramento and L.A. City Hall. In total, more than 500 Chamber members focused on issues important to our region. In D.C. the delegation advocated for education, immigration reform, transportation investments, renewable energy, and trade and commerce through the Los Angeles International Airport and our ports. In Sacramento the Chamber advocated for the modernization of the California Environmental Quality Act, adoption of the Bay Delta Conservation Plan, implementation of the Affordable Care Act and the restructuring of the financing of our public education system. At L.A. City Hall the delegation presented nine action items to boost the local economy and create a friendlier business climate. Bottom line: Throughout the year the Chamber was the voice of L.A. area businesses in our nation’s capital, our state capital and at City Hall.

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– Bryan Moeller, SVP, Director of Small Business Banking, Wells Fargo Bank

Advocated for modernization of the Los Angeles International Airport

In 2013 the Chamber advocated for the modernization of LAX through each step of the process – at the Board of Airport Commissioners, the County Board of Supervisors, the L.A. City Council and the L.A. County Airport Land Use Commission. The Chamber also championed plans to improve connectivity between Metro’s Crenshaw Line and LAX with a newly proposed intermodal transportation facility. Bottom line: After nearly 20 years of studies and delays, a plan is in place to create a 21st century airport at LAX.

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No young person should be denied the opportunity to pursue their dream of higher education because of a lack of financial support. We’re proud of our 45-year history of student lending, helping students attend college and are pleased to be able to provide assistance to deserving students and their families through the Chamber’s Cash for College program.

Endorsed winning L.A. City Council candidates

More than half of the City Council seats were up for election in 2013. Six L.A. Jobs PAC-endorsed candidates won election to the L.A. City Council. Congratulations to Councilmembers Mike Bonin, Joe Buscaino, Gil Cedillo, Felipe Fuentes, Nury Martinez and Curren Price. Bottom line: The L.A. Jobs PAC supports candidates who support job creation, business investment and fiscal solvency in our city.

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Helped students access higher education opportunities and cash for college

In 2013 the Chamber and Cash for College awarded $462,000 in scholarships to high school seniors – many of whom are the first in their families to go to college. More than 8,000 students participated in Cash for College workshops and 10,000 students and families attended the 12th Annual College & Career Convention in November. Over the past 12 years of the campaign, the Chamber has helped more than 220,000 students. This year, L.A. Cash for College workshop participants accessed more than $37 million in financial aid. Bottom line: A skilled and highly trained workforce is vital to the future of L.A.’s economy.

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Pushed for comprehensive immigration reform

The Chamber has been a long-time advocate for Comprehensive Immigration Reform. Throughout 2013, the Chamber partnered with other organizations to make immigration reform a priority in Washington, D.C. We also helped local companies in assisting their eligible legal permanent resident employees with the citizenship process. The Chamber highlighted the economic benefits of making it easier for skilled workers to obtain visas and supports a pathway to citizenship for the estimated 11 million undocumented immigrants in the United States – 2.6 million of which reside in California. Bottom line: Comprehensive immigration reform can unlock our nation’s economic potential.

SCIG will create more than 22,000 direct and indirect jobs by 2036, eliminate millions of truck miles from the I-710 and improve air quality across the region. We greatly appreciate the Chamber’s support throughout this long process. – LaDonna DiCamillo, Director of Government Affairs, BNSF Railway Company

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Supported improved near-dock rail for ports

The Chamber advocated for BNSF Railway Company’s Southern California International Gateway (SCIG) project in 2013. The Chamber testified at L.A. City Council in support of the $500 million, privately-funded SCIG, which will remove thousands of truck trips form the 710 Freeway each day, improve air quality and create thousands of jobs. SCIG will help the region maintain our economic competitiveness in global trade. Bottom line: SCIG is a win for the environment and the economy.

The Chamber’s leadership on Home For Good has been a game-changer and truly shows the Chamber’s commitment to our community, including the most vulnerable. – Elise Buik, President & CEO, United Way of Greater Los Angeles

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Supported permanent supportive housing

In 2013, Home for Good, an initiative of the Chamber and the United Way of Greater Los Angeles, made big strides in its mission to end chronic and veteran homelessness in L.A. County. To date, Home For Good has helped house 10,870 formerly chronically homeless and veteran individuals and dramatically reduced the time it takes to connect the homeless with permanent housing. In November, the 7th annual HomeWalk raised more than $900,000 for this important cause. Bottom line: Home For Good is helping veterans and chronically homeless people move off the streets and into permanent supportive housing.

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Elevated the need for CEQA modernization

In 2013, the Chamber was the Southern California lead on a diverse business and stakeholder coalition advocating for statewide legislation to fix the California Environmental Quality Act (CEQA) to allow for job growth and economic development. In September, the Chamber mobilized its members and the CEQA Working Group coalition to make SB 731 (Steinberg) a two-year bill. This legislation would have expanded opportunities for meritless litigation and imposed additional roadblocks for worthy projects. Bottom line: The Chamber remains committed to achieving true CEQA reform and will continue to work with legislative leadership and the governor’s office to ensure efforts are transparent and meaningful.

Bixel Exchange has quickly become an important resource for the technology community in Los Angeles. The quality events and programming they have put together have served as a bridge between startups and long-established business and organizations in L.A. – David Waxman, co-founder, TenOneTen Ventures

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Launched new technology center – Bixel Exchange

The Chamber partnered with the U.S. Small Business Administration, the Los Angeles Regional Small Business Development Center network and the LA Cleantech Incubator in launching Bixel Exchange – a technology center focused on growing L.A.’s emerging tech ecosystem. Bixel Exchange is located at the Chamber and focuses on the rapidly evolving segments of the tech community, including clean tech, social media and video gaming. Bottom line: The Chamber is committed to growing L.A.’s emerging tech ecosystem, which will help create jobs and showcase L.A. as a technology leader.

The Chamber has hosted eight former or current ambassadors at Global Initiatives special briefings from 2012-13.

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BOLD IN BUSINESS

In the Office of Noel Massie

Each quarter we’ll get a peek inside the office of some of L.A.’s most prominent business leaders. This quarter we visited with 2014 Chamber Board Chair Noel Massie, president, UPS, Southern California District, at his office in downtown L.A. 5

1 I was responsible for UPS’ leadership development program in Seattle, Washington in 1993. Outside of the UPS office there is a bronze plaque on the sidewalk marking the creation of the office. When I left Seattle, three of the division managers made a carbon copy of this plaque with their own hands and gave it to me. At the time I was the only one who had this. But now it’s become so popular that they made copies of this for others in the company.

The company’s core policies are in this policy book that was developed in 1922. It gets modified every so often, but the tone never changes. I have referenced this book every day since I’ve worked at UPS. The book keeps us grounded so that we don’t get caught up in hierarchical issues. I started at UPS when I was 19 years old. UPS is one of the few organizations in the non-retail space where you can enter with a high school diploma and become president. There is an emphasis on providing access to education and a focus on the working class community – I myself came from a family of four kids with a single parent.

2 Amanda and I just celebrated our 23rd anniversary. We have two sons – our oldest, Pierce, is a pre-med student at Loyola Marymount University. Brayden attends the Catholic University of America in Washington, D.C. Both of them are mission based. They are committed to helping others and have traveled abroad to help the poor and disadvantaged. They will be working at free clinics this summer – Pierce in Ecuador and Brayden in Jamaica. When they were younger they would come with me to do volunteer work. But now they do what they do because it’s who they are and it’s what they believe in.

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Every year I pick a book that I’ve read and share it district wide. Last year it was “The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy” by Jon Gordon and Ken Blanchard. It’s the story of a man whose paradigm shifts after he is forced to take the bus to work. He demonstrates the power of positive people. This year we are reading “The Influencer: The New Science of Leading Change.”

7 One of the most important parts of my job is to teach, encourage and develop leaders. At the end of the day, I’m only successful because I built great leaders. Everything you do is a reflection of what you think is important.

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3 In 1959 Jim Casey, the founder of UPS, talked about trust and integrity, which is a huge bedrock at the company. He often talked about being fair and the culture of business. I refer to this book of his speeches often. He is our Henry Ford.

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4 At the end of the day I’ve met many homeless people – many people don’t know that more than 30 percent of the homeless are women with children. It’s the human reality. Protecting children is important – we can’t turn our back on them. At UPS we have a strong community ethos – that is why we ended up being involved in organizations like the L.A. Area Chamber and United Way of Greater Los Angeles.

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Photo by ImageActive

BUSINESS ADVOCACY PRIORITIES STATEWIDE REFORM California Environment Quality Act (CEQA) Modernization In 2013, the Chamber served as the Southern California lead on a diverse business and stakeholder coalition advocating for statewide legislation to fix CEQA to allow job growth and economic development while living up to its original intent. In 2014, we will continue to build our coalition to push for meaningful CEQA reform and remain vigilant against legislation, which would expand CEQA and stall worthy projects and jobs. Energy Reliability and Affordability State regulators are in the process of developing a multi-agency action plan to address unprecedented grid reliability concerns in Southern California triggered by the closure of San Onofre Nuclear Generation Station, and a looming deadline that will require extensive retrofitting or closure of multiple coastal power plants. The Chamber is partnering with peer organizations in the impacted areas to advocate for a plan that will ensure short and long-term grid reliability and energy affordability for Southern California businesses. The Chamber is also opposing a proposed ordinance in the City of Los Angeles that would unnecessarily drive up fuel costs for Southern California businesses by prohibiting oil and gas drilling operations. Implementation of Affordable Care Act California is a leader nationally in implementing the Affordable Care Act (ACA). The Chamber supports a full implementation of the ACA to drive down health care costs and improve public health. The Chamber has, and will continue, to advocate for regulatory stability for the health care industry as it adjusts to a market changes and regulations resulting from the ACA.

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More than 500 people attended four Emerging Tech Salons in 2013.

Reliable and Affordable Water Supplies The Chamber is co-chairing a statewide coalition composed of local and regional business associations working collectively to secure a reliable long-term supply of water for the State’s businesses and residents. The Chamber supports the State’s Bay Delta Conservation Plan, which will restore the Delta’s ecosystem and improve California’s fragile water infrastructure. The Chamber is also working to amend a multibillion dollar water bond measure slated for the November 2014 general election that would help fund the development of local water resources such as conservation, recycling and groundwater cleanup. OPEN

BUSINESS CLIMATE

Reforming the City of L.A.'s Uncompetitive Business Tax In 2012, the Chamber advocated for approval of the first phase of the reduction plan for the gross receipts tax and also helped create a council adhoc committee to address implementation. The Chamber will work with the new City Council and mayor to implement this Council action in 2014. L.A. City Zoning Code Update The City of Los Angeles is undertaking a five-year process to revamp its outdated zoning code to provide clear guidelines for development and to streamline the permitting and building process. The Chamber has formed an internal task force to develop positions to share during its participation on advisory groups. The Chamber's priorities are for consistent, clear and fair guidelines that provide greater certainty for development and facilitate economic growth.

Support Passage of Comprehensive Immigration Reform (CIR) Fixing our broken immigration system is essential if California is to maintain its global leadership in agriculture, manufacturing, technology and services. The Chamber will advocate for the passage of CIR to ensure that the U.S. remains the world's leading home for innovators and globally competitive businesses.

REGIONAL ECONOMIC ENGINES Los Angeles International Airport Modernization The Los Angeles City Council recently approved a plan to modernize LAX, which included the recommendation to move the north runway 260 feet north. The Chamber advocated for that option at the Board of Airport Commissioners, the County Board of Supervisors and the Los Angeles City Council. In September, the Chamber also led the charge to defeat a challenge to the plan at the L.A. County Airport Land Use Committee. We will continue to advocate for modernization through the litigation phase. Further, the Chamber is supportive of efforts that would improve connectivity between Metro’s forthcoming Crenshaw Line and LAX Connect — a newly proposed intermodal transportation facility at the airport that will help increase mobility by more efficiently connecting passengers to transit. Transportation Infrastructure Investment The Chamber is working in partnership with Metro to assemble a national coalition of local and regional chambers of commerce to support the inclusion of an American Fast Forward Bond Program in the next reauthorization of the Federal surface transportation bill. The program would allow for increased leveraging of Federal tax incentives, accelerated job growth, congestion relief and improved quality of life in Los Angeles.


Chamber

VOICE Seen + Heard at the Chamber

Big dreams for a better L.A.

For 125 years, the L.A. Area Chamber has championed L.A.’s port, international airport, water system,

entertainment industry and freeway system. This quarter, we asked members of the Chamber’s Board of Directors, how did the Chamber help you in 2013 and what’s your dream project or policy idea for the L.A. region that the Chamber can help make a reality in 2014?

Partner Alston & Bird LLP

Augustavia Haydel

Edward Casey

As an employer of more than 125 people in the City of Los Angeles, we at Alston & Bird appreciate the work that the L.A. Area Chamber’s L.A. Jobs PAC performed in successfully supporting six business-friendly candidates to the City Council in 2013. Running a business in L.A. has never been easy, and a greater partnership between City government and the business community will benefit everyone. For next year, we hope that the Chamber can partner with the City to reform the City’s Zoning Code. The outdated and often byzantine Code too often impedes the projects of our clients and their plans to improve our local economy.

Throughout the past year, the L.A. Area Chamber has been instrumental in educating L.A. County residents about the many new health care reform programs now available thanks to the Affordable Care Act, including Covered California. Its continued support in the coming year is critical to the success of both Covered California and the Medi-Cal expansion, ensuring that as many Angelenos as possible receive the health care necessary to allow them to achieve their best life.

General Counsel L.A. Care Health Plan

Denita Willoughby

Regional Vice President External Affairs Southern California Gas Company, a Sempra Energy utility

In 2013 the Chamber was effective in advocating sensible policies and regulations focused on improving air quality and energy affordability in Los Angeles. The Chamber helped SoCalGas promote its energy efficiency programs for businesses and helped enact California Assembly Bill 1257, which requires the State to maximize the use of clean natural gas as an energy source. We look forward to a continued partnership with the Chamber to help L.A. businesses next year by continuing to promote the economic and environmental benefits of natural gas.

Local Ports & Goods Movement The ports of Los Angeles and Long Beach are economic engines and new infrastructure improvements are essential to maintaining their competitiveness. The Chamber advocates for expediting terminal improvement projects, including near-dock rail, such as the Los Angeles City Council approved BNSF Railway Company's Southern California International Gateway and the upcoming project proposal by the Union Pacific Railroad Co.

GOVERNANCE & FISCAL REFORM L.A. City Budget Crisis and Public Pension Reform The City Council and Mayor have taken initial steps to deal with pension obligations, but more action is needed. The LA 2020 Commission, led by Mickey Kantor and Austin Beutner, are exploring solutions to the City’s finances. The Chamber supports reforms to the City's budget process that include: (1) major pension reform; (2) a focus on the delivery of essential City services; (3) privatizing nonessential City functions; and (4) strengthening the reserve fund.

L.A. JOBS PAC Upcoming Elections in Los Angeles This cycle was an unprecedented opportunity for the L.A. Jobs PAC, sponsored by the Chamber, to change the face of public policy in the City of Los Angeles. During the spring elections, six L.A. Jobs PAC-endorsed candidates won election to the Los Angeles City Council. The L.A. Jobs PAC plans to engage in the Los Angeles County Supervisorial elections in 2014.

If we can convene in this great city, build our infrastructure, develop a well-trained workforce and market L.A., then our best days are ahead of us.

- Mayor Eric Garcetti at the Chamber's Board of Directors Meeting in November

IN SEPTEMBER … • Martin Luther King, Jr. Community Hospital CEO Dr. Elaine Batchlor; Health Care Council • L.A. City Councilmember Mike Bonin; Transportation & Goods Movement Council • Los Angeles Community College District Board of Trustee Members Mike Eng and Ernest Moreno; Education & Workforce Development Council • Kevin Keller, Office of Mayor Garcetti; Land Use, Construction & Housing Council • Catherine Reheis-Boyd, Western States Petroleum Association; Mark Nechodom, California Department of Conservation; Christine Cooper, Los Angeles County Economic Development Corporation and Randy Howard, Los Angeles Department of Water & Power; Energy, Water & Environmental Sustainability Council • State Superintendent of Public Instruction Tom Torlakson; Accenture Pancakes & Politics Breakfast Speaker Series • L.A. Mayor Eric Garcetti; Fifth Annual The Americas Business Forum IN OCTOBER … • Stephen Cheung, Office of Mayor Garcetti; Global Initiatives Council • Kevin James, Board of Public Works president; Government & Fiscal Affairs Council • China’s Vice Minister of Commerce Wang Chao; special briefing • David Hodgins, LA Better Buildings Challenge; Andria Martinez, National Development Council; Thuy Nguyen, Southern California Gas Company, a Sempra Energy Utility; Nick Silk, Advance Paper Box; Steve Starks, Los Angeles Department of Water & Power and Tom Viscount, Sunistics; Small Business and Energy, Water & Environmental Sustainability Councils • L.A. City Controller Ron Galperin; Accenture Pancakes & Politics Breakfast Speaker Series • Thelma Melendez de Santa Ana, Office of Mayor Garcetti; Education & Workforce Development Council • Gregg Spiridellis, co-founder & CEO, JibJab Media Inc. and StoryBots; Power Hour Series IN NOVEMBER … • L.A. City Councilmember José Huizar; Land Use, Construction & Housing Council • Assemblymember Bonnie Lowenthal and Richard Katz, Transportation & Goods Movement Council • Assemblymember Richard Pan; Health Care Council • Brian Peck, Governor’s Office of Business and Economic Development; Global Initiatives Council • Kim Belshé, First 5 LA; Matt James, The Next Generation and Noel Massie, UPS; Education & Workforce Development Council • Caroll Mortensen, CalRecycle; Mohsen Nazemi, South Coast Air Quality Management District; Joshua Proudfoot, Good Company; Chuck White, Waste Management; Enrique Zaldivar, City of Los Angeles - Bureau of Sanitation and Greg Wilkinson, Earnscliffe Strategy Group; Energy, Water & Environmental Sustainability Council Don’t miss out on the action – go to lachamber.com/events for a calendar of upcoming speakers and events.

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 EDUCATION & WORKFORCE DEVELOPMENT

REGIONAL STEWARDSHIP

Home For Good – a Partnership with United Way of Greater Los Angeles The Chamber and the United Way of Greater Los Angeles lead the Business Leaders' Task Force to implement Home For Good — a five-year strategic plan to end chronic and veteran homelessness in Los Angeles via permanent supportive housing. At its halfway mark, the partnership has helped house 10,870 chronically homeless and veteran individuals, and generated $200 million in public-private investments. We are moving forward with pilot expansions of a coordinated entry system Countywide, which will dramatically reduce the time it takes to house individuals, as well as a certification system to reward providers who use a "Housing First" approach to ending homelessness. Equitable Development of Regional Air Quality Management Plans The Chamber is working with the South Coast Air Quality Management District (SCAQMD) to improve the process used by the agency to develop Air Quality Management Plans, which demonstrate how the region will attain Federal air quality standards. The Chamber supports efforts that improve regional air quality while maintaining the global competitiveness of Southern California’s economy. The Chamber opposes a regulation being considered by SCAQMD that could lead to new tariffs, lease renegotiations and the required purchase of new technologies for port-related businesses should the emission reduction goals of the 2007 San Pedro Bay Ports Climate Action Plan not be attained.

Investing in Quality Early Care and Education Support local, state and federal efforts to strengthen quality early education and children’s health access to ensure school readiness. The Chamber supports the gradual restoration of 110,000 defunded early learning slots and looks to the Local Control Funding Formula (LCFF), CA’s new public school funding formula, as an opportunity to invest in young learners with the highest needs to ensure student success. Supporting K-12 Systems Change The Chamber supports a strong and effective implementation of the new 21st century Common Core State Standards, Next Generation Science Standards and Smarter Balanced assessments, which will transform teaching and learning to be more responsive to the needs of tomorrow's workforce. Supporting LCFF implementation and Linked Learning will help with the development of rigorous academics entwined with career-based learning and real world workplace experiences such as internships and work-based learning. Improving Higher Education and Workforce Development Outcomes The Chamber will continue to support policies designed to help dramatically increase California's college educated workforce. Priorities include: support for the Governor’s multi-year funding plan to increase higher education funding while improving graduation rates; support implementation of the Student Success Taskforce recommendations; expand access to financial aid, promote dual enrollment, and augment funding for community college career technical education programs through innovative new funding models.

Bixel Exchange focuses on the rapidly evolving segments of the high-tech community.

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BOLD IN BUSINESS Spotlight on Chamber programs:

Providing benefits to our Chamber members every day of the year The Chamber offers several benefits that some of our members take advantage of on a daily basis. But they are offerings that some members may not know about. Here are four benefits we offer that you may want to take advantage of in the coming year.

room rentals

ECERTIFY

office depot

CONNECTFORLUNCH

What we offer:

What we offer:

What we offer:

What we offer:

The Chamber offers several locations within the building including a board room, which is ideal for executive business meetings and an outdoor terrace to host a private reception. Chamber members receive a discounted rate to rent these spaces.

The Chamber plays a central role in facilitating global trade. These services include the issuing of Certificates of Origin and other supporting documents for exporters. eCertify saves time and money, by providing faster documentation. Chamber members receive a discounted rate.

Chamber members can save up to 83 percent on office supplies. The Office Depot discount program helps you streamline ordering with next day delivery and helps you monitor your expenses with monthly reporting.

ConnectForLunch provides you with face-to-face meetings with other Chamber members right away. You are matched with two or three other Chamber members at convenient Chamber member restaurants. Through ConnectForLunch, Chamber members can create up to 100 quality business relationships over the course of a year all on your lunch break. Chamber members receive a free trial membership of ConnectForLunch.

❞ ❞ ❞ ❞ What our members are saying: Part of the reason why LA Best Babies Network rents space at the Chamber building is because nice meeting spaces in Los Angeles are a precious commodity. If you need meeting space options and want to meet in a beautiful and convenient space, then the Chamber building is the place to meet. It is a win-win situation. Deborah Munoz

Director of Administration LA Best Babies Network

What our members are saying: eCertify is an efficient and effective service for exporters to receive their Chamberissued Certificates of Origin. In addition to saving time and costs on courier fees, electronic issuance reduces errors and promotes harmonization within the field of origin certification. The Chamber’s eCertify program promotes exports by facilitating trade for our U.S. manufacturers and export service companies. Bronwen Madden Executive Director Los Angeles Regional Export Council

lachamber.com/roomrental

lachamber.com/ecertify

What our members are saying: The Office Depot Chamber program offers discounts on most every item, with some huge discounts on several hundred commonlypurchased supplies. After recently joining the L.A. Area Chamber, I realized it offers the Office Depot program, which I’ve used at my previous organization. I realized then and there that this single benefit will virtually pay for our Chamber membership dues. All other Chamber benefits will be the icing on the cake. Luke Knowles

General Manager Hotel Normandie LA

lachamber.com/officedepot

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Chamber Snapshots Scenes from some of the Chamber’s key events in 2013 page

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What our members are saying: I've participated in ConnectForLunch since it was first offered to Chamber members. I've met an amazing number of interesting people – for the most part people I wouldn't have met any place else. The time that you're together gives you a great opportunity to really connect. I have had some people take my three-day public speaking training as a direct result of lunch. And it's really fun to meet someone you connect with, someone else you've met at a lunch, or someone you know from other places. Barbara Rocha

Director Barbara Rocha and Associates

lachamber.com/connectforlunch

2 1. L.A. Mayor Eric Garcetti addresses more than 300 business leaders at L.A. City Hall on Oct. 2 for the Chamber’s annual ACCESS L.A. City Hall event. 2. Chamber Board Member Maria Contreras-Sweet, ProAmerica, shadowed Dalton Cole, principal of the School of Business & Tourism at the Miguel Contreras campus, as part of Principal for a Day on Oct. 18.(ImageActive) 3. Nearly 10,000 middle and high school students received information about financial aid accessibility, college application preparation and career exploration during the 12th annual College & Career Convention at the Los Angeles Convention Center on Nov. 6 & 7. (ImageActive)

The L.A. Jobs PAC works to improve our business climate, create new jobs, expand the tax base and promote fiscal responsibility.

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Chamber

VOICE Southern California's economic engines:

Developing a 21st century workforce With a cradle-to-career approach, the L.A. Area Chamber and its affiliate, UNITE-LA, have become a leading advocate for education reform by providing programs that connect businesses to schools, expand college access and help improve completion. The benefits of higher education extend beyond the direct payoff for the student, they also include substantial gains to the local, regional and state economy. Here’s a look at higher education in our region.

Los Angeles Community College District system

73 percent of California’s public undergraduates attend a California Community College

California State University System

2.6 million or 73 percent of California’s public undergraduates attend a California Community College.

The Los Angeles Community Colleges are responsible for pumping almost $9.1 billion into the area’s economy each year. LACCD-trained workforce increases County incomes by $6.6 billion each year and generates another $1.9 billion in indirect effects. Overall, the State of California saves some $38.5 million for every year that District students are in the workforce.

University of California System

CSU campuses create a total spending impact of nearly $4.4 billion on the Los Angeles regional economy.

39,000 jobs

CSU sustains more than 39,000 jobs in the region and generates close to $252 million in tax revenue.

sustained in the region

The L.A. region campuses generated a positive return on investment, meaning that for every dollar the campuses spend, $1.70 is generated in the regional economy. $13.3 billion of the earnings by alumni from L.A. area campuses is attributable to their CSU degrees.

The University of California generates $46.3 billion in annual economic activity for California with $13.2 billion in Los Angeles.

GENERATED IN ANNUAL ECONOMIC ACTIVITY

Every $1 the California taxpayer invests in UC provides the foundational support that results in nearly $14 in overall economic output.

$46.3 billion

With more than 190,000 employees, UC is the third-largest employer in California, behind only the state and federal governments. UC brings in about $8.5 billion in annual funding from outside the State, including $7 billion from the federal government.

Why is higher education important?

3.9 billion jobs remain

70 percent increase in postsecondary education requirements

unfilled In the midst of historic unemployment, 3.9 million jobs remain unfilled due to a lack of qualified applicants.

3x $

In today’s economy, being prepared for a career means having at least some posthigh school education. In the country as a whole, there has been a 70 percent increase in postsecondary education requirements in jobs that never demanded it before.

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AVERAGE AMERICAN WITH A COLLEGE DEGREE EARNS THREE TIMES MORE THAN HIGH SCHOOL DROPOUT

The U.S. Census Bureau shows that the average American with a college degree earns nearly three times more than a high school dropout over a lfietime.

RAISING INDIVIDUALS EDUCATION LEVELS BOOSTS THEIR PURCHASING POWER With nearly two thirds of our economy driven by consumer spending, raising individuals’ education levels will boost their purchasing power to the benefit of the entire economy.

Every $1 reduces states' output by $2.10

For every $1 California invests in higher education, it will receive a net return on investment of $4.50. For every $1 reduction in state funding has the potential to reduce the State’s economic output by $2.10

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4. More than 150 business executives gathered to discuss how the Affordable Care Act promotes wellness and opportunities to implement innovative plans and strategies at the Health Happens Here event, in partnership with The California Endowment, held at the Chamber on Nov. 8. 5. In December, Chamber staff members celebrated the Chamber’s 125th Anniversary. (ImageActive) 6. The Southern California Leadership Network honored leaders who are inspiring change in the Southern California region during its annual Southern California Visionaries Awards on Dec. 3 at the Millennium Biltmore Hotel. From left: Graduate of the Year L.A. City Controller Ron Galperin (LSC '07); Community Leader of the Year Fran Inman, Majestic Realty Co.; Southern California Leader of the Year Hasan Ikhrata, Southern California Association of Governments; Civic Entrepreneur of the Year Paula Williams Madison, Los Angeles Sparks; and Public Sector of the Year John Deasy, Los Angeles Unified School District superintendent. (ImageActive)

The L.A. Jobs PAC endorsed six winning candidates in 2013.

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BOLD IN BUSINESS

Member Advantage The Chamber’s member-to-member discount program offers a variety of savings, from hotel rooms to printing and shipping. If you’d like to offer other members a discount on your products or services, contact Pat Clark, 213.580.7595 or pclark@lachamber.com. ACCOUNTING Encore Tax Consulting Group, Inc. 10 percent off on our Enterprise Zone and/or Research & Development Tax Credit Study Services. Restrictions: new customers only. Contact Armando Jamjian, 213.412.2000 or ajamjian@ etaxgroup.com. Paragon Business Solutions, LLC 25 percent discount on bookkeeping and payroll services on flat rates or hourly rates. Restrictions: new customers only. Contact Alex Parajon, 818.482.0612 or info@paragonbizsolutions.com. ADVERTISING Billboard Connection Outdoor Advertising 40 percent off all production charges plus free graphic design with any advertising campaign. Minimum $3,500 total campaign budget. Contact Brian Alexander, 310.429.3900. SEO Networker 10 percent discount on our marketing services and free business overview analysis. Contact Ramiro Ceballos, 323.942.9983 or Ramiro@ seonetworker.com. WireMedia Communications, Inc. 10 percent discount on website design, logo design and print design. Restrictions: new clients only, applies to first project. Contact Marcy Rye, 323.315.0400 or touchbase@ wiremedia.net. ADVOCACY Move LA 10 percent discount for the next 12 months to all our events, including the Transportation Conference 3 in June and the 3rd annual “We Love LA” celebration event in February 2012. Contact Amy Williams, 310.310.2390 or amy@movela.org. ARCHITECTURE Ziese Architecture, Inc. 10 percent off professional architectural services. Restrictions: Discount is taken after expenses. Contact Daniel Ziese, 323.275.1340 or Daniel@ziesearchitecture.com. AUDIO VISUAL CCS Presentation Systems, Inc. $75 discount on projector rentals. Contact Gina Riberi, 323.954.7754, ext. 12. Black Tie Studios, LLC 15 percent off any corporate, promotional, or business related video production. Restrictions: May not be used with any other discount or offer. Contact Charles Lopez, 323.426.6139 or info@blacktiestudios.net. AUTOMOBILE SERVICES Enterprise Rent-A-Car 10 percent off already low prices, mention code 32w2630. Call 1.800.593.0505 or your local office.

Pareto Point Industries 10 percent off patented advanced filtration system for vehicles, equipment, and machinery using lubricating oil. Saves money, time, and environment. Restrictions: Minimum order of three units. Contact Bob Hammer, 323.726.2199 or info@paretopoint.com. BUSINESS DEVELOPMENT All City Employees Benefits Service Association Save 10 percent savings on AMC movie tickets, 10-45 percent on Disneyland, Knott’s Berry Farm, Magic Mountain Tickets, and 25 percent on See’s Candies Gift Certificates. Contact Sylvia Amponsah, 213.485.2485. BUSINESS PHONE SERVICE Nextiva $19.95 per month for business phone service. Contact Avi Kohen, 310.804.3204 or akohen@nextiva.com. CERTIFICATION G&M Compliance, Inc. 10 percent discount on all product safety certification services. Contact Norgene Ketchum, 714.628.1020 or norgene@gmcompliance.com. COMPUTER & AV SmartSource Computer & AV Rentals 30 percent off all rental equipment, not including delivery and tax fees. Restrictions: discount is on equipment subtotal only. Contact Kim Webb, 310.237.5324. CONFERENCE CENTER UCLA Conference Center – Lake Arrowhead 10 percent off total conference invoice. Valid for conferences from November to April. Restrictions: Chamber membership to be indicated in writing prior to the contract being accepted and agreed to. Contact Steve Caloca, 909.337.2478 or scaloca@ha.ucla.edu. CONSULTANTS Majestic Hospitality Group 15 percent off all fixed-fee bids. Does not apply to hourly fee contracts. Contact Christopher Henry, 310.895.7925 or chris.henry@ majestic-hospitality.com. Val Wright Consulting, LLC 20 percent off coaching, speaking, leadership team development and consulting fees. Restrictions: Full payment is required to commence work. Contact Valerie Wright, 626.387.7600 or val@valwrightconsulting.com. DENTISTRY MKD Dentistry 15 percent off cosmetic treatment for new patients. Restrictions: Cannot be combined with any other offer, Initial exam and x-rays required. Contact Dennis De Mesa, 310.671.4400 or info@mkddentistry.com.

EDUCATION PROGRAMS Arc 20 percent off team building low ropes courses. Call 310.671.4400. ENTERTAINMENT PROGRAMS Zebra Entertainment and Events 10 percent off entertainers and variety shows, animal programs, circus acts, carnival rides and company picnics. Restrictions: discount applies to dunk tanks but not carnival booth rentals. Contact Shelly Mazer, 818.368.2818 or info@callzebra.com. FACILITIES Golden Eagle Hospitality Free room rental with $24 allinclusive buffet, which includes salad entre, two sides, dessert, drink, room set-up, servers and gratuity. Restriction: minimum 15 people per event. FINANCIAL Los Angeles LDC, Inc. $250 off any loan application fee or loan documentation charge. Loans must be $150,000 or less. Call 213.312.9117. PROAMÉRICA BANK SBA7a/504: $2,000 loan packaging fee waiver on applicable loans booked. Equal opportunity lender. Contact Angel Chang, 213.787.2843. PROAMÉRICA BANK Fee credits up to $100 per month for six months on applicable new accounts. Contact Roberto Manzano at 213.787.2833 or Roberto. Manzano@PromericaBank.com. FOOD Kogi BBQ 10 percent off catering food order. Restrictions: minimum food order of $1,250 and must be a Chamber member. Contact Luisana Valdez, 323.315.0253 or luisana.v@Kogibbq.com. FRUIT & GIFT BASKETS Melissa’s/World Variety Produce, Inc. 15 percent off any exotic baskets. Contact Lori Hirai, 888.588.0151, ext. 340.

HOUSING Pegasus Apartments One month free on 12-month contract lease, upon approved credit. Come in today. Call 213.430.9112. INTERIOR DESIGN Design Theory, Inc. 15 percent off design hourly rate or 10 percent off design flat fee. Visit design-theory.com. Palatin Remodeling 10 percent off any remodeling service. Restrictions: must be a L.A. Area Chamber member. Contact Gil Palatin, 888.586.2323 or info@palatinremodeling.com. Robinson Environmental Design $250 for two-hour consultation, with sketches of ideas and solutions. $500 towards design package which consists of plan view, two elevations, plant plan and description. Contact Ralph Robinson, 310.387.3548 or rr4redesign@aol.com.

PRINTING & COPYING Universal Reprographics, Inc. 15 percent off color copies, posters, b/w digital printing and copying, CAD plotting and blue printing. Contact Madeline Wilson, 213.365.7750. PROFESSIONAL DEVELOPMENT Newleaf Training and Development 15 percent off training and development. Contact Paul Butler, 661.288.1004 or paulbutler@newleaf-ca.com. PSYCHOTHERAPY Connolly Counseling and Assessment $50 off your first six counseling sessions. Contact Mark Bollinger, 626.768.1083, ext. 19 or mark@ connollycounseling.com. PUBLIC RELATIONS

Member Highlight

INTERNATIONAL LOGISTICS DHL Express 24-44 percent off international shipping. Contact Peter Klevecz, 805.200.6464 or peter.klevecz@ dhl.com, or visit simplydhl.com/ lachamber. PET CARE Bark Avenue 10 percent discount on awardwinning dog daycare, boarding, grooming, training, pet parties, pickup and delivery. Restrictions: Speed Scrub Club. Contact Jay Blumberg, 213.748.7485 or jay@barkavela.com. Pet Project 10 percent discount on full range of premium, holistic, raw and organic pet foods and treats. Contact Michelle Acevedo, 213.688.7752 or jay@barkavela.com. PHOTOGRAPHY PBF Photography 10 percent off normal hourly rates or 15 percent off packages. Contact Patrick Botz-Forbes, 323.309.3332.

talkTECH 10 percent off any talkTECH PR or business development campaign for 4 months. Restriction: Applies to new clients only. Contact Chathri Ali at 949.331.8141 or chathri@ talktechcomm.com. Weisman Hamlin Public Relations 10 percent off Weisman Hamlin Public Relations’ full public relations and marketing services, on an hourly basis. Contact Sydney Weisman, 323.730.0233. SHIPPING DHL Express 24-44 percent off international shipping. Contact Peter Klevecz, 805.200.6464 or peter.klevecz@ dhl.com or visitsimplydhl.com/ lachamber.

TECHNOLOGY – INFORMATION Tech Erase, Inc. 30 percent off digital shredding. Visit techerase.com and use code lachamber18. Restrictions: does not apply to onsite and pick up service charges. Contact Noah Bleich, 855.372.7300 or noah@techerase. com. TECHNOLOGY – MOBILE PHONE APPLICATION VezTek USA 15 percent discount off all retail prices on all services and $105 Google AdWords Voucher. Contact Sani Abdul-Jabbar, 310.928.3514 or info@veztekusa.com. TELEPHONE Sprint 10-15 percent off monthly bill for new accounts. Contact Marvin Lee, 213.256.7344 or marvin.lee@sprint.com. TRANSPORTATION SuperShuttle Los Angeles Sedan Services: $10 discount on airport transfer. Book online at execucar.com; use discount code HKCKA. Restrictions, if applicable. Contact Jose Alcocer, 310.222.5500 ext. 10519. WallyPark 20 percent off valet or self-park service per day with a minimum three-day stay. May not be used with any other discount or offer. Contact Bryan Gusdorf, 800.PK.WALLY (800.759.2559). WASTE MANAGEMENT Republic Services 25 percent off our most competitive rates for new service. Applies to commercial and industrial services in non-franchise areas only. Restrictions: residential services not included. Contact Mark Beckman, 310.242.1324 or mbeckman@ republicservices.com.

FUNERAL ARRANGEMENTS Exquisite Family Mortuary $100 off direct cremations and 10 percent off funeral services over $3,000, including prearrangements. Contact Reola Whitfield, 323.753.0788 or exquisitefamilymortuary@yahoo.com. FURNITURE KIDS ONLY FURNITURE & ACCESSORIES 20 percent off any item in the store. Contact Kevin Aghayan, 818.841.5544 or info@kidsonlyfurniture.com.

2014 CHAMBER COUNCIL CHAIRS EDUCATION & WORKFORCE DEVELOPMENT Alberto Mier y Terán Univision Emerging Commerce Steve Nissen NBCUniversal ENERGY, WATER & ENVIRONMENTAL SUSTAINABILITY Ron Gastelum Water Conservation Partners GLOBAL INITIATIVES Francisco Uribe Home Depot

health care Augustavia Haydel L.A. Care Health Plan Land Use, Construction and Housing Edward Casey Alston & Bird, LLP Small Business Brandon Shamim Beacon Management Group Transportation & Goods Movement Maureen Hayes Parsons Corporation

THE ENERGY OF

» CELEBRATION Southern California Gas Company (SoCalGas®) salutes the L.A. Area Chamber of Commerce and its publication, the Chamber Voice. SoCalGas has been proud to partner with the communities we serve and to support those who give back such positive energy to Southern California.

GOVERNMENT & FISCAL AFFAIRS Jerry Neuman Sheppard, Mullin, Richter & Hampton, LLP © 2013 Southern California Gas Company. All copyright and trademark rights reserved.

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In early 2013, L.A. Cash for College hosted workshops for 8,160 students – a 23 percent increase from 2012.

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Chamber

VOICE Face to face:

L.A. City Controller Ron Galperin Each quarter, the L.A. Area Chamber speaks with a civic leader about issues affecting the business community in the L.A. region.

T his quarter we spoke with newly elected L.A. City Controller Ron Galperin to discuss issues important to him and what he forsees in the future in his new position.

City Controller Galperin: The lens through which we are viewing everything here in City Hall from the Controller's Office is return on investment (ROI). ROI is not only about dollar return, but what results are we getting for our money and how are we benchmarking those results. Let’s transform how government does business – it is not enough to be a watchdog or shine a light – we must focus on identifying opportunities, not just waste, and ensure our elected and appointed leaders have the tools to understand the very complex landscape of the City’s finances and make fully informed decisions. We must help the City become more nimble and more entrepreneurial, empower City employees to think out of the box, and bring in the best ideas from other governments and the private sector. We also must make progress towards implementing better technology and moving the City into the 21st century, and it is my hope for Los Angeles to be not just business friendly but business-like and business-minded where it makes sense. In October, you spoke at the Chamber about the effectiveness of big data. Why do you think big data can improve local government? City Controller Galperin: There are two broad ways public data can make our government more efficient – through “Open Data” and through “Big Data,” which I like to refer to as “Smart Data.” "Open Data" means taking that vast information that we house and opening it up to the public, where the innovation, ingenuity,

and enthusiasm of the private sector can use that data to create new applications and analysis that can help us better deliver public services. "Open Data" is key to set a higher bar for transparency for the City and not just transparency for transparency’s sake. We can empower the public in new ways and hold our elected and appointed leaders accountable for how they spend our money. "Big Data" or "Smart Data" is more complex and involves integrating all of our various data to create comparisons and glean insights to drive decision making. Having the necessary tools to allow for data driven decision making is essential to business - but lacking in the public sector - and the City must build its capacity in this area over the next few years. Your office recently launched the website Control Panel L.A., why is it important to "open up" the City's finances to the public? City Controller Galperin: The City and the Office of the Controller are the keepers of vast amounts of data and information on everything we do in the City. For the Controller’s office, that means payroll for nearly 50,000 employees, vendor payments in the billions of dollars, critical financial reports that lay the foundation for investors and our bond ratings, as well as audits. But data, in and of itself, does not engender knowledge. Data is a tool - and we must analyze it, interpret it, and come to understand it, or it is not really all that valuable. When we open up this data to the public, we give civic activists, entrepreneurs, and academics the opportunity to take it and create knowledge. They can take it and transform it into new analysis, new apps, new tools, and new ways of understanding and approaching the functions of government, some of which may prove to be truly transformational to how we do business and deliver services. As a former Chamber member and graduate of Southern California Leadership Network's Leadership Southern California ('07), what advice can you give to Chamber members about getting the most out of their membership? City Controller Galperin: The Chamber provides a unique opportunity to build relationships and partnerships with some of the most dynamic leaders in our region. Taking advantage of those opportunities as well as being an active participant in Chamber programs will be a huge benefit to members as they were for me. You are often described as being a long time fiscal activist. How did this interest begin and how has it helped you in your career? City Controller Galperin: My parents were immigrants from Romania, and I grew up with a strong sense of the

We must make progress towards implementing better technology and moving the City into the 21st century, and it is my hope for Los Angeles to be not just business friendly but businesslike and business-minded where it makes sense. — L.A. City Controller Ron Galperin

What is your vision for L.A. as the new City Controller?

many opportunities and privileges this country afforded me and my family. My work as an attorney, in business and as a journalist and editor for a variety of publications - including the Los Angeles Times and Los Angeles Business Journal - sparked an interest and gave me great insight into the workings of local government. I’m the type of person who looks at a situation or issue and asks, “How can we do this more effectively? More efficiently?” So, I decided to put my many years of practicing law, business and knack for asking the right questions to use, and take an active role in my local Neighborhood Council. My personal passion for government continued to grow, and I became a member of both the City and the County Quality and Productivity Commissions, and then ultimately the President of the Commission on Revenue Efficiency, which I helped to create. As Controller – and the only elected official in the City who has not previously served in public office or as staff to an elected - I am looking at how efficiently and effectively the City delivers critical services, how we can improve our overall fiscal health, and drawing upon my experiences and knowledge of the private sector to approach problems from new angles. What are some issues that you will be working on that are of interest to the business community? City Controller Galperin: Currently we are investigating a variety of issues that are relevant to the business community, including a comprehensive report on the City’s special funds, the Arts Development Fee, Parking Occupancy Tax, Police Permits and Industrial, Economic and Administrative Surveys of both Los Angeles World Airports and the Department of Water and Power. I look forward to working closely with business leaders and working collaboratively to achieve our common goals that will benefit both business and the City as a whole.

eCertify is an efficient way to process certificates of origin by saving you time and money.

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BOLD IN BUSINESS Focus on small business:

Building relationships through your Chamber membership This quarter we talk with Josh Youngblood, CEO of Kumo Technology LLC, to find out how his company finds value in its membership with the Los Angeles Area Chamber of Commerce. The cloud-based software technology company has only been a Chamber member for a year, but Youngblood has already discovered that just a little time and effort spent can go a long way. Tell us about your company. Josh Youngblood: We are software developers; we solve complex problems with integrated business solutions that enable our clients to grow. Our secret sauce is our unique ability to understand our clients and their needs. We have a rigorous process to help them transform to get more productivity and higher growth out of their business that they aren’t able to do otherwise. Why is your company a Chamber member? Youngblood: For us it was an easy decision to join the L.A. Area Chamber. It’s really a good opportunity to expand our network and build contacts in areas we are not in yet. Everyone we’ve met at the Chamber is sales driven and market driven – we’re all there for the same reason, to meet people and do business. The Chamber is a good place to find a targeted set of people that are of the same mindset. We heard exceptional things about the L.A. Area Chamber so joining the Chamber was a no brainer. What Chamber programs are you involved in and why? Youngblood: We’ve been to several Referral Networks and have done a few presentations at the meetings. We also have attended Bixel Exchange Emerging Tech Salons and Business After Hours Mixers. You see familiar faces at these events and you can build some strong relationships.

Our business offers highly customized solutions which require us to have a significant amount of trust with our clients. This trust is built over the course of many face to face interactions and the Chamber is a great place for us to initiate these relationships. I am also a current fellow in Southern California Leadership Network’s Leadership Southern California 2014 class. LSC allows me to get a great sense of important Southern California issues and we end up meeting directly with many of the top leaders in our community. How has your company benefited through your affiliation with the Chamber? Youngblood: It’s been great networking for us and it’s generated a lot of buzz. From our perspective, the Chamber relationship, and any well respected organization we’re involved with, is a long-term investment. For us, it’s about brand building and we expect to see tremendous growth in our business over the next 12 to 18 months. What advice would you give to other Chamber members? Youngblood: The best advice I can give is you have to be involved and if you’re not involved, then you haven’t tapped into the Chamber’s power. If you think you’re not seeing the value in your Chamber membership, I’d encourage you to look at it as part of your long-term marketing strategy.

The vast network of people at the Chamber is staggering. You can touch every part of the City and surrounding area through someone at the Chamber. In fact, many times my first call is to a contact at the Chamber to get the right introductions.

For more information on the Chamber's small business programs, contact Pat Clark, 213.580.7595 or pclark@lachamber.com.

Bottom-Line Benefits Save up to 50 percent by utilizing the advantages provided by the L.A. Area Chamber and its members. Certificates of Origin The Chamber has adopted the next generation eCert technology as our standard to process your Certificates of Origin. lachamber.com/ecertify

Human Resources Expertise Chamber members will receive a free six-month membership with the Employers Group, California's preeminent human resources expert. employersgroup.com/lachamber

Los Angeles Area Rx Card As an L.A. County resident, you and your family have access to a FREE Discount Prescription Drug Card program. Download and print a Los Angeles Area Rx Card. lachamber.com/rxcard

Office Depot Save up to 65 percent on office supplies from Office Depot, with next-day delivery and convenient ordering by fax, phone or web. lachamber.com/bottomline

The Parking Spot Save 20 percent at both locations of The Parking Spot at Sepulveda and Century. lachamber.com/bottomline

Find out more at lachamber.com/bottomline. For more information contact Pat Clark, 213.580.7595 or pclark@lachamber.com. page

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The L.A. Compact is a commitment by 18 major institutions that want to see positive change in L.A. public schools.


Chamber

VOICE Member Anniversaries Congratulations to our renewing members! We greatly appreciate your continued support and involvement. *Circle Level Members are in bold.

100 Year Anniversary Chevron Corporation 90 Year Anniversary Millennium Biltmore Hotel 40 Year Anniversary Lowe Enterprises, Inc.

15 Year Anniversary

California Society of Certified Public Accountants LA36 Los Angeles Center Studios Los Angeles Self Storage, LLC Macias Government Relations

10 Year Anniversary

30 Year Anniversary

Loyola Marymount University

20 Year Anniversary Shoring Engineers

California State University, Northridge City Fare, Inc. Farmers Daughter Hotel Hospital Association of Southern California Mercury Air Group, Inc. Water Replenishment District of Southern California

Five Year Anniversary

City National Security EE Business Solutions & Insurance Services, LLC Green Dot Public Schools Los Angeles Mission MC Cargo Group, Inc. Mockingbird Communications Providence Health & Services, California Tesoro Refining & Marketing, Los Angeles Refinery The Dolphin Group Urth Caffé

One Year Anniversary AAA Rubbish, Inc. The Advancement Project

The Afriat Consulting Group, Inc. BestOcean Worldwide Logistics, Inc. British Academy of Film and Television Arts - LA Brooks Kushman PC CareMore - Union Ave. Care Center Carollo Centennial Founders, LLC The Chadwick City Kitchen City of Los Angeles - Bureau of Sanitation Cox, Castle & Nicholson, LLP. Dedicated Developers, LLC DHL Express Exquisite Family Mortuary Fallingwater Consulting Group LLC Families In Schools

JMB Realty Corporation - Century City Center Jumpstart for Young Children Southern California La Chapelle Financial Services LAPD - Police Activities LeagueNewton Station Los Angeles Apartments for Rent Magazine The Los Angeles Film School Nastec International, Inc. Omega Graphics Printing, Inc. One World Apparel, LLC Palatin Remodeling Pan American Bank Paragon Business Solutions, LLC PHD Marketing, Inc. The PENTA Building Group

Phelps Rapid Response City of L.A. Economic & Workforce Development Department Roger Marks Health Insurance Sonic.net Studley Suffolk Construction Company, Inc. Sweet Apple Travel TIAA-CREF Financial Services Titan Vast Creation, Inc. Zebra Entertainment and Events

Welcome to the Chamber Thanks to our new members who joined the Chamber during September, October and November. To learn more about membership benefits, call 213.580.7595. Platinum BYD Motors, Inc. Stella Li 213.748.3980 Automobiles/ Manufacturers

GOLD Apumac, LLC Michael B. Mizrachi 323.951.1288 Distributors/Multimedia

SpaceX Mat Dunn 310.363.6000 Aerospace

SILVER CTBC Bank (USA) Bonnie Tseng 310.791.2828 Banks Williams & Dame Development, Inc. Susan Gadotti 503.227.6593 Real Estate/Appraisers

BRONZE Albright, Yee & Schmit, LLP Clifton W. Albright 213.833.1700 Attorneys

Rivalry Sports Bar & Grill Scott Strozier 323.413.2957 Restaurants Sizzler USA, Inc. Victor Huerta 949.273.4497 Restaurants Specialty's Mrs. Heidi Petoletti 415.362.2052 Restaurants Sports 1 Marketing Damon Ferrara 949.336.6380 Marketing and Design Val Wright Consulting LLC Valerie Wright 626.387.7600 Consultants Vincent Howard LLC Vincent Howard 310.345.7000 Contractors/Building Vox Network Solutions Nicole M. Lau 650.989.1000 Telecommunications

STANDARD

FranklinCovey Jessica Hernandez 626.354.5625 Training Programs

4WT Media John Trefry 323.347.1696 Video & Film Production

P2S Engineering, Inc. Kevin Peterson 562.497.2999 Engineers

7-Eleven/76 Suzette Stoner 213.627.5008 Convenience Store

AAA TLC Health Care Inc. Edgar Mejia 818.380.6585 Health Care/Care Management & In Home Care AKA Beverly Hills Brittany Gardner 310.385.1924 Hotels & Motels All Things Grey, LLC Wanda K. Johnson 310.568.8486 Health Care/Care Management & In Home Care American Rena International Corp Katheryn Li 213.689.8111 Manufacturers American Society for Training & Development - L.A. Chapter (ASTD-LA) Denise Ross 562.908.3020 Trade Organizations Antea Group Long Beach Ravi K. Bhatia 562.206.2531 Consultants/ Environmental Arrive Alive Sarah Zaman 804.971.8625 Florist

Bardi Co. LLC Chris L. Manfre 323.977.9960 Financial Services Bedrock Strategies Scott Mann 323.962.3938 Consultants/Public Relations BH Cosmetics Inc. Diana Herrera 888.545.4744 Cosmetics Brain Injury Association of California Paula Daoutis 661.872.4903 Community Organizations BreastfeedLA Genevieve Colvin 213.596.5776 Community Organizations Center of Luxury Ian Fenwick 949.887.3754 Clubs/Private Coldwell Banker Florence Mattar Florence Mattar 310.927.2777 Real Estate Decor Interior Design, Inc. Ronda C. Jackson 310.289.2186 Interior Design

Dixon Merchant Solutions, Inc. Maurice Dixon 424.209.5585 Credit and Debit Card Processing DOT LA Marketing Michele DiNardo 310.447.2412 Internet Edison Fire Protection Co. Steven Vargas 323.259.9999 Fire Sprinkler Protection Elite Realty Services Group Eugene Solonin 818.648.7948 Real Estate

Goldberg, Lowenstein & Weatherwax, LLP Kate Anderson 310.307.4543 Attorneys Grand Vision Foundation Elizabeth Johnson 310.833.4813 Community Organizations Handbags For All DBA Ampère Creations Daniel F. Chen 323.261.5777 Manufacturers/Luggage & Bags HMC Architects - L.A. Adrienne Luce 213.542.8300 Architects

Ellens Silkscreening Ellen Daigle 626.441.4415 Printing/Silk Screening

Hotel Normandie Michelle Govan 213.388.8138 Hotels & Motels

Executive Communication Solutions Kimberly Polite 949.478.5083 Consultants

Idea Crossing, Inc. (DBA SKILD) Anil Rathi 323.924.9080 Software Developers

Friends of Levitt Pavilion - Greater Los Angeles & Pasadena Renee Bodie 626.683.3230 Entertainment

Insomniac Jennifer Forkish 323.874.7020 Corporate Services International Beauty Care Co. AKA CIDA Corp Dr. Churchill Idah 310.323.6171 Cosmetics/Products & Services

International Pharmaceutical Distribution DBA Ampharco USA Phuong Nguyen 626.968.8088 Health Care/Health & Wellness Products KOWEPO America LLC Jon Kyoon "James" Kim 323.452.9210 Energy Conservation Services & Products Lalea & Black, LTD Daniel Litvin 310.295.1874 Ext:101 Accounting/CPA Los Angeles Gay & Lesbian Chamber of Commerce Nii-Quartelai Quartey 213.537.3981 Community Organizations Luna & Glushon Dennis Luna 310.556.1444 Attorneys MelroseMAC Matt Goodwin 323.937.4600 Consultants/ Information Technology Mental Health America of Los Angeles Chad Costello 562.285.1330 Health Care/Services

MKD Dentistry Dennis De Mesa 213.550.2697 Dentists

Santa Fe Lofts Matt Tucker 213.624.9090 Apartments

Nicker Mgmt, Inc. Patricia G. Williams 310.886.5411 Restaurants/Fast Food

Stacy Miller Public Affairs Stacy Miller 818.402.5806 Public Relations/ Government Affairs

Nono Cosmetics Inc. Kevin Li 626.333.8868 Importers One World Education System Lee Dedicatoria 213.570.4224 Education/Services Rest Assured Nursing Inc. Tasha Rice 310.425.3030 Health Care/Care Management & In Home Care Richardson Buchanan, a Professional Corporation David J. Richardson 323.686.5400 Attorneys Roxbury Insurance Service Diana Darvish 310.777.7516 Insurance

Supnik Law Office Paul D. Supnik 310.859.0100 Attorneys/Business & Civil Litigation Trinity Distribution, Inc. Kevin Zheng 323.773.7777 Food Products/Produce Walden Family Services Andrea Salazar 818.365.3665 Community Organizations/Youth Programs X Lanes LLC Jay Chun 213.229.8910 Entertainment ZipRecruiter.com Stephanie Clark-Ochoa 877.252.1062 Internet/Recruiting

Sabnaz International Trading Corporation Sarah Khan 805.461.6396 Importers & Exporters

Faces of the Chamber Members talk about why they invest in the L.A. Area Chamber

“The L.A. Area Chamber provides access to a number of other businesses and an opportunity to establish contacts within those businesses.” Susan Barilich (LSC '10)

Attorney Susan Barilich, P.C. Member since 2009

The Chamber provided my initial introduction to the L.A. area when I moved here from Texas six years ago. I am both a big fan and participant of the Chamber’s annual ACCESS Sacramento trip. What an eye opener, as well as a great source of information about the workings of Southern California politics. In 2013 the Chamber was a resource from which I hired a summer intern, through HIRE LA’s Youth, who turned out to be a big help in my business, even though it was a temporary situation.

“The L.A. Area Chamber has a strong “The L.A. Area Chamber's policy “The L.A. Area Chamber is one of and relevant voice on issues that committees are a great way to gather the premier business advocacy impact not only hospitals, but the reliable information about issues that organizations in the nation. Because broader health care delivery system.” are important to my company.” of our investment in the Chamber, we have developed enduring Jennifer Bayer Alexander Pugh (LSC '10) relationships with key public officials Vice President – External Affairs Senior Project Manager, Policy & Project and leaders.” Hospital Association of Southern California Member since 2003

Management Southern California Edison Member since 1898

The Hospital Association of Southern California has been involved with the Chamber for many years. We are actively engaged in the Health Care and Education & Workforce Development Councils. We are looking forward to joining the Chamber’s Board of Directors in 2014. The Chamber is a valuable ally in protecting access to quality health care in Southern California and worked closely with us in 2013 on several key pieces of legislation this year including AB 900 and 975.

Southern California Edison (SCE) has been a member of the Chamber for more than 100 years. So, active engagement in the Chamber's many informative and thought-provoking programs is a no-brainer. The Chamber's policy team has been a fantastic partner. They have worked tirelessly to educate business and government stakeholders on energy issues impacting Southern California and have activated strong support when needed. In 2013, the Chamber helped SCE organize the "Capitol Hill Staff Energy Briefing" during ACCESS Washington, D.C., where more than 90 congressional staff attended a panel discussion on the Southern California energy reliability outlook.

“The networks that I have created through the L.A. Area Chamber have advanced my professional development and put me in touch with a number of amazing Chamber members and staff.” Marisa Yeager (LSC '08)

Michael Tou

Federal Affairs Manager, Government Relations Metro Member since 1992

The Chamber has been instrumental in providing us with multiple forums to connect with state and local leaders on important issues related to the implementation of health care reform, as well as supporting our strategic partnerships throughout the region. Partners like the Chamber are integral in helping Providence shape policies that improve population health, enhance the patient care experience and increase affordability in service to our community.

I have been involved with the Chamber since 1997 and have been directly engaged with the Chamber on the last two major surface transportation bills, SAFETEA-LU and MAP-21, to ensure that L.A. County was securing its fair share of federal funding. The Chamber has always been a great partner with Metro, especially in support of our America Fast Forward initiative. The Chamber has also been an invaluable partner in advancing our federal New Starts Projects, which will bring billions of dollars in federal funds to L.A. County and thousands of good paying jobs.

Director, Government Relations Providence Health & Services, California Member since 2008

The Chamber offers several programs for small business owners including Referral Network, the Small Business Owners Roundtable and the Small Business Council.

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11


BOLD IN BUSINESS Be a part of the L.A. Area Chamber’s signature events by becoming a sponsor.

350 S. Bixel St., Los Angeles, California 90017 213.580.7500 | Fax 213.580.7511 lachamber.com

Inaugural Dinner | JAN. 30

Our Mission

ACCESS Washington, D.C. | MarCH 10-12

By being the voice of business, helping its members grow and promoting collaboration, the Los Angeles Area Chamber of Commerce seeks full prosperity for the Los Angeles region.

World Trade Week | MAY 2

Diamond Club

The Chamber gratefully acknowledges the support of our largest member investors, the Diamond Club, for their help in fulfilling the Chamber’s mission.

Different sponsorship levels are available. Contact Lee Ligons, 213.580.7523 or lligons@lachamber.com.

AT&T Automobile Club of Southern California Bank of America Chevron Corporation Citibank N.A. Clear Channel Outdoor, Inc. JPMorgan Chase Bank, N.A. Kaiser Permanente Majestic Realty Co. Microsoft Corporation Occidental Petroleum Corp. Port of Long Beach Port of Los Angeles Ralphs Grocery Company Siemens Corporation Southern California Edison Southern California Gas Company, a Sempra Energy utility Southwest Airlines Co. Time Warner Cable Toyota Motor Sales, U.S.A., Inc. UPS Verizon The Walt Disney Company Wells Fargo The views contained in the Chamber VOICE reflect positions taken by the Los Angeles Area Chamber of Commerce and do not necessarily reflect the views of our Diamond Club members.

Good Job. Environment. Safety. Education. Community.

Some things just aren’t optional. That’s why we are proud to support and partner with organizations, schools and nonprofits that lead the way in environmental, educational, safety and community issues. Because at the end of the day, we’re not driven by just our cars. We’re driven by our wholehearted commitment and dedication to making a difference in your community. Find out more about what we’re doing in communities across the nation at www.toyota.com/community

Creating a 21st Century waterfront for the industries and communities we serve, thousands of men and women in dozens of job disciplines are hard at work every day at the Port of Los Angeles. They represent just a portion of the more than three million jobs connected to commerce flowing through the nation’s number one trade gateway. Investing more than $1.5 billion over the next several years, the Port of Los Angeles is also building aggressively for a strong and sustainable future that delivers more jobs and cleaner air. Working on today, and working for tomorrow.

portoflosangeles.org

portoflosangeles.org/latitude

Nate Parker, Surveyor

facebook.com/PortofLA

page More than 1,700 fellows have graduated from Southern California Leadership Network since 1987.

LA Chamber — POLA AD.indd 1

twitter.com/PortofLA

8/10/12 12:11 PM

VOICE - Winter 2014  

Newsletter of the Los Angeles Area Chamber of Commerce.

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