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COMPANY OVERVIEW YOUR PARTNER IN PROPERTY MANAGEMENT

acuman PROPERTY MANAGEMENT

www.acuman.ie


Property Management


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CONTENTS Property Management Services

Title Five

4 - 5 page num

What our clients say

Title Six

6 - 7 page num

Who We Are

Title Seven

8 - 9 page num

Title Eight

page num

Etc Etc Etc

KEVIN QUINN SUSAN MELLIGAN HEAD OF HUMAN RESOURCES

MICHAEL POWER HEAD OF PROPERTY MANAGEMENT

CAROLINE MOYNIHAN BUSINESS DEVELOPMENT MANAGER

MANAGING DIRECTOR

MICHELLE PEATE-MORGAN HEAD OF ENVIRONMENTAL HEALTH & SAFETY

BARRY DEVOY

HEAD OF PROJECT MANAGEMENT

DAVID CAFFREY

HEAD OF MAINTENANCE SERVICES


Acuman’s Property Management service is based on understanding our client’s needs and ensuring that their property exceeds user and market expectations

Property Management


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THE PROPERTIES THAT WE MANAGE FOR OUR CLIENTS ENCOMPASS A VARIETY OF BUSINESS SECTORS FROM LARGE SCALE OFFICE AND RETAIL PARKS TO INDUSTRIAL AND MANUFACTURING PROPERTIES.

We realise that the current economic environment requires a careful balance between the needs of Tenants and Landlords. Our cost focused Service Charge expertise can bring you advantages in the following areas: • • • • • •

Advice on service charge design, budgets and apportionments Lease reviews and advice on relevant lease terms Determination of Services required in line with industry standards Analysis and proposals, often including innovative solutions, to improve service and reduce cost Attendance and advice at Tenant Committee meetings Benchmark information in relation to Services such as Cleaning, Security and Maintenance

Our property management expertise includes, however is not limited to: Lease analysis Service charge budget preparation Service design and implementation Service charge and rent recovery Landlord and tenant liaison Lease advice and enforcement Operational efficiency Property inspection Health & Safety compliance Service charge consultancy

Clients recognise that our experience and enthusiasm gives them the following results: High satisfaction levels amongst building users Sustained asset values within the property market Balanced service design to meet business needs Innovative solutions to improve service delivery and reduce costs Effective lease adherence including insurance and service charge commitments Legal compliance in providing a safe working environment for the end user Clear communication forums for tenant and owner Reduced possibilities of adverse effects at rent review and break options Sinking funds – designed to meet ongoing requirements of the property 24hr rapid response helpdesk for facilities related issues.


We maintain best practice operational policies and procedures. The management of each property is audited to ensure compliancy with ISO9001:2008 standard which the company has obtained. What our clients say about us:

Property Management


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Always contactable and efficient in meeting our tenants’ needs

Our experience is of an extremely professional company who demonstrate flexibility and who always work to provide the best solutions for their client

Proven over the years to be effective in maintaining our buildings and professional in understanding our lease responsibilities

A very hard-working company that always deliver. The client is always first. They are high achievers and have no hidden agenda

A well organised company who know what they’re at


WHO WE ARE MICHAEL POWER HEAD OF PROPERTY MANAGEMENT

B.Sc (Hons) Property Economics michael.power@acuman.ie Michael has over 10 years’ experience in managing properties in all sectors with lease provisions connected to their operations. Michael joined the team at Acuman Property Management in 2003 with just 1 client and has grown the business as departmental head to in excess of 30 client sites. Michael has acted throughout his career as liaison and representative of developers and owners, and landlords and tenants. He has managed a range of commercial sites including office, retail parks, business and industrial parks, dealing with all landlord and tenant matters including enforcement of lease covenants.

Property Management


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TOM WHELAN PROPERTY MANAGER

LIAM COYLE PROPERTY MANAGER

Dip Bus Stds

Dip IPFMA Dip Eng

tom.whelan@acuman.ie

liam.coyle@acuman.ie

Tom has worked with Acuman Property Management since 2006 and has over 8 years’ experience managing all manner of properties from residential, commercial, industrial and manufacturing. He has played a pivotal role in the expansion of the portfolio of properties Acuman Property Management holds, with distinct management of retail parks nationwide.

Liam has worked with Acuman Property Management since 2008. He has over 12 years’ experience in both preventative and reactive technical maintenance. He has gained excellent customer focus skills and been responsible for maintaining and building our client relationships. His key strengths lie in his ability to combine his technical experience with his facilities and property management acumen.

PHILIP CROSSAN PROPERTY MANAGER

WILLIAM FURLONG PROPERTY ACCOUNTS MANAGER

Dip Ind Eng

philip.crossan@acuman.ie Philip has worked in the Property Management business for 14 years working with a multitude of clients in various sectors. Philip has acted as liaison between tenant and landlord and individually on behalf of both parties. He has vast experience within the property industry which strengthens the property team at Acuman, having been employed by us since 2006. Philip is also the system lead on our CAFM system providing support and training to staff and clients. He ensures the system is utilised to its maximum potential by keeping up to date asset lists for all clients and providing a real time web accessed helpdesk and reporting system.

MIPFMA

william.furlong@acuman.ie William has worked in the property sector for over 20 years. Over the years William has gained considerable experience in commercial property management working as a property manager and as a property management accountant. He manages all of the day to day financials for Acuman Property Management and also manages a number of bank accounts for client landlords with regard to collection of rents, service charges and sinking funds.


CONTACT US ACUMAN FACILITIES MANAGEMENT LTD

Swords Business Campus Balheary Road Swords, Co. Dublin T. +353 (0) 1 241 2200 E. michael.power@acuman.ie

Property Management


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GLASGOW BELFAST LONDON DUBLIN

BUCHAREST

KURDISTAN

KINGDOM OF SAUDI ARABIA


Facilities Management Property Management Project Management Consultancy Health & Safety Environmental Technical Services Service Levels & KPI’s Facilities Management Design Operations Project Management Energy Management Procurement

Health and Safety Environmental Management Technical Services Procurement Construction Management

acuman PROPERTY MANAGEMENT

Acuman Facilities Management Ltd Swords Business Campus Balheary Road Swords, Co. Dublin

T. +353 (0) 1 241 2200 E. michael.power@acuman.ie Part of the H&J Martin Group


Acuman property management  
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