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Section A—Cleveland Daily Banner—Tuesday, February 25, 2014—1

A Foss, Smith receive excellence awards SkyRidge Medical Center leaders earn honors from CHS Chief Executive Officer Coleman Foss and Chief Financial Officer Holt Smith of SkyRidge Medical Center have been honored with Excellence in Leadership Awards by Community Health Systems, one of the nation’s leading operators of general acute-care hospitals. The Excellence in Leadership Award recognizes hospital leaders who have demonstrated an ongo-

ing commitment to quality healthcare and operational excellence. This is Foss’ third time receiving the award (all while at SkyRidge) and Smith’s second time. Foss has been at SkyRidge for more than five years. During this time, he has made it his mission to become part of the Cleveland community, learn about its needs and work to bring healthcare outside of the walls of the hospital and into the community. Foss is involved in many citywide initiatives as well as multiple board appointments within Bradley

County. He has worked to meet the needs of the hospital’s employees and medical staff and instill a healthy environment for growth and change. This has led to improved physician and employee satisfaction, improved patient satisfaction, recognition for quality programs, new service lines, and multiple renovations throughout hospital. All of the positive changes have improved the hospital’s efforts to recruit strong, quality physicians, have enhanced cardiac services with interSee SKYRIDGE, Page A3



People for Care and Learning mission:

Inspiring hope, empowering potential

A CLEVELAND UTILITIES worker checks on some electrical problems.

CU issues divisional reports During 2013, Cleveland Utilities had 30,096 electric customers, 17,952 wastewater customers and 30,337 electric customers. The main projects completed for Cleveland Utilities during the past year included numerous serve virtualization projects, upgrade of Cleveland Utilities’ website, implementation of bill remittance and check-21 system, customer portal project, water AMI project and IFMS to DMS financial software conversion project. Main projects for the city fo Cleveland inlcuded Jetport LAN design, setup and configuration, T-1 circuit replacement at all fire halls, Nextraq AVL project, Netmortion virtualization project and banchmarking project. The main projects at Cleveland/Bradley 911 Center includled NextGen 911 migrtion proejct, PSAP conversion to MEP project and CAD database upgrade project. GIS (geographic information system) had a maintenance connection software implementation, WiFi project for field work, ity storm water proejct, GIS Orace database upgrade and meter GPS coordinates project. Electric Division Cleveland Utiltiies issued a total of 911 work orders for the year of 2013. New Service – Commercial n Longhorn Steakhouse – Paul Huff Parkway n Publix Supermarket – Mouse Creek Crossing n Physical Therapy – Ocoee Place Development n Santa Fe Steakhouse – Bradley Square Mall n Easy Auto – Keith Street n Sports Medicine Complex – North Ocoee Street n Dollar General Store – Georgetown Road n Fire Hall – Minnis Road n Fire Hall – New Street S.E. n Jenkins Restaurant – Spring Creek Development New Service – Residential n The Retreat at Spring Creek Phase II – APD 40 n Frontage Village Subdivision – Frontage Road n Silver Springs Subdivision – Old Freewill Road n Brooke’s Edge Apartments – Adkisson Drive n Weeks Horizon Townhomes – Weeks Drive n Mouse Creek Village – Mouse Creek Road n Southgate Hills Subdivision – South Lee Highway n Stonebriar Subdivision Phase IV – Old Tasso Road New Service- Industrial n Southeastern Materials Asphalt Plant – Fox Farm Trail S.E. n Manufacturers Soap (additional load) – Old Tasso Road See CU, Page 7A

When Dr. Fred Garmon, executive director of People for Care and Learning, was visiting Cambodia for one of the first of many times, he was traveling slowly along a heavily populated road. The car’s sluggish pace, nearly at a stop, permitted him to look directly into the eyes of an old woman who squatted in the typical Southeast Asian manner alongside the road. “What I saw in her face was haunting,” he remembers. “Her expression was that of a totally hopeless person. Her dazed, faraway look indicated to me that she reflected no pleasant memories and no anticipation of the future. Her countenance said she existed; that was all. I thought, ‘No hope, no expectation.’ At that moment was born in my heart what has become the motto of People for Care and Learning: “Inspiring Hope, Empowering Potential.” PCL is a nonprofit 501(c)(3) humanitarian organization established in Cleveland in 2002. Its mission is to relieve poverty by offering educational and training opportunities, providing housing, supplying health services, caring for orphans and widows, delivering clean water, developing business prospects, and otherwise meeting needs. Its primary fields of operation are Southeast Asia and Southeast Tennessee. HAPPY CHILDREN is how residents at the Pace Children’s Home in Siem Reap, Cambodia, can be “Doors have opened for PCL to work in the pover- described. They live in safety and security. ty-afflicted country of Cambodia, and we are doing some amazing things there,” Garmon observed. “But it occurred to us quite early: Needs also exist in Cleveland and Bradley County. Why go to the other side of the globe, if we do not address situations that exist in our own community?” 2013 has been a banner year for People for Care and Learning. Build a City The flagship PCL project — Build a City — is steadily advancing. Dedication of the first phase took place in 2013. The installation of an underground sewage system, water system, and electric system, along with paving of streets, were accomplished, in addition to construction of a two-story market building, the medical clinic, and the police station. The first section of a new class of homes was completed. The new city, known as Andong 3, became a necessity following the forced relocation of people of a slum area in downtown Phnom Penh, the capital. Some 1,000 families were torn from a shantytown along the river to make way for construction of a luxury hotel and trucked to a boggy field about 15 miles outside town where no streets or services existed. Shacks of plywood, tarpaulins, old signs, and scraps of wood became home for the people. PCL knew of the relocation, because its staff had already been working in a poverty-reduction effort within the slum before the people were moved. Led by an Amnesty International press release to believe that 1,500 families were involved, PCL initially planned to build that many homes; later it was discovered that only about 1,000 families were affected, and the estimate of needed homes has been reduced. The project was delayed when the government vacillated in providing additional land for building adjacent to the existing relocation camp. More property has recently become available, however, and the project is moving ahead. The early homes were built as one-story singlefamily residences. Responding to the requests of visionary residents, the modified design now includes foundations and walls that will permit the eventual building of a second story, when families are able to fund the additional construction. Several multinational businesses are presently erecting manufacturing facilities near Andong, increasing work opportunities for the residents. PCL continues its daily interaction with the community. English classes and computer classes are offered to further equip the people in their fight to escape poverty. Dedication of the completed project is expected in May 2015. Breaking the Cycle Sociologists and others have devised a drawing that depicts what is called “the cycle of poverty.” It is a circle labeled around its rim with many poverty-inducing factors, such as lack of education, joblessness, hunger, need for clean water, health challenges, inability to communicate effectively, inadequate housing, insecurity, and other elements. If any of these issues can be addressed, the likelihood increases that the person can move out of poverty. If several of them can be dealt with, it is almost certain the break can be made. During 2013, PCL partnered with several local nonprofit organizations and Lee University to sponsor the “Breaking the Cycle of Poverty” symposium on the campus. Hundreds of students heard speakers and workshop leaders who raised their awareness of the poverty cycle and how it can be addressed. See PCL, Page A2

2—Section A—Cleveland Daily Banner—Tuesday, February 25, 2014

NEW  HOMES for nearly 1,000 families are being built in Andong Village, near Phnom Penh, Cambodia.


TRAINING LEADERS, PCL partners with the Cleveland/Bradley Chamber of Commerce to cosponsor the annual Chik-fil-A Leadercast. More than 400 attended the event at First Baptist Church in 2013.

From Page A1

The PCL–Lee University partnership has extended all the way to Cambodia. Several members of the volunteer field staff are recent Lee graduates who are raising their own funds to enable them to work a year or two years in Southeast Asia. Further, Lee fraternity Alpha Gamma Chi played a marathon football game that lasted more than 50 hours, with the aim of breaking a Guinness record and raising money to help pay for the construction of a school in the Build a City project. They secured $39,477 plus another $10,000 gifts in kind. Mushrooming success One of the Lee volunteers is Isaac Lutz, who is from Georgia. Isaac grew up on a farm, so he was a logical choice to oversee the Integrated Farm in Takam Village, where PCL demonstrates to local growers how they can diversify their crops and increase yields. This year, the farm undertook a new project: mushroom cultivation. Widows in Cambodia face an uncertain and often perilous future. The new mushroom project permits them to cultivate mushrooms — a delicacy in that part of the world — using plastic bags and specially prepared soil furnished by PCL. They are taught how to prepare the soil and encourage mushroom growth, and they are assisted in marketing their produce. The new enterprise makes it possible for a woman to earn as much as $200 monthly, where before she had no income at all. In the Cambodian economy, that amount enables a widow to live on her own. The farm also introduced a second newcomer crop: sweet potatoes. Greatly prized in Southeast Asia, the tuber is generally imported; now, with the first crops making their appearance at the Integrated Farm, it is expected that many local farmers will take up sweet potato production. Isaac and his Cambodian team continue to demonstrate how fish ponds can produce year-round quantities of fish; how rice can be banked to provide seed for the

THE POVERTY CYCLE of the area could be broken with help from PCL’s ministry in Southeast Asia. It seeks to help families escape from the vicious cycle of poverty. next year; how chickens and ducks — highly susceptible to disease — can be safely grown; how methane from pigs can be converted cheaply to cooking gas; and other techniques that increase production. The Integrated Farm is a showcase of ingenuity and productivity. Learning times two Siem Reap, the third largest city in Cambodia, has been a major center of activity for PCL since its earliest beginnings. It is the site of the Bob and Clara Pace Orphanage, once identified by an evaluator as “Exhibit A for how an orphanage should be run.” Happy children learn and grow in an atmosphere of love and caring. From a very young age, the children are taught to make handcrafted jewelry and art objects that are self-identified, sold, and the proceeds placed in a fund that will help pay for each individual child’s college or trade school when he or she will normally “age out” of orphanage care. This is a unique program, since almost no orphanages provide any type of aftercare. Another popular PCL presence in Siem Reap is the Common Grounds Café, a coffee shop and restaurant that caters to tourists. Because of the location

er PCL-provided children’s playground where the Greenway and Raider Drive meet, an area that has come to be called PCL Park. At the same location, electrical lines have been installed underground to accommodate future civic activities. Another new project on the drawing board is a pavilion funded largely by Bob Card of Easy Auto and constructed by Men and Women of Action, in partnership with PCL. In connection with United Way, a project called the “Born Learning Trail” has also been established along the Greenway. The trail is an innovative public engagement campaign that helps parents, caregivers, and communities create quality early learning opportunities for young children. The trail contains 10 interactive signs for activities that adults can engage in with young children to turn an outdoor trip into a fun learning experience. It is a unique playground environment for young children to grow, learn, and interact with their caregivers. Plans have also drawn for a second restroom that will be situated alongside the Greenway on property provided by Church of God International Offices; it will be

nearby of the Angkor Wat temple complex, hundreds of thousands annually visit the area. Directed by listings in Lonely Planet and other tourist guidebooks, visitors enjoy the café, in the process helping to make profits that contribute to PCL’s ministries. A four-story building near Common Grounds has been home to the Learning Center, where People for Care and Learning personnel teach See PLANS, Page A3 Cambodian young people to speak English and use computers. Students know if they wish to get jobs in the tourist industry, Cambodia’s fastest growing sector, they need these twin skills. The Learning Center’s challenge has been how to accommodate the long waiting list of prospective students. In a progressive move, PCL rented another similar building in order to double their services. Although there is a small charge for the teaching, it is only a fraction of what commercial schools charge. The students’ investments help them value their opportunities.

WITH MUSHROOMING  PROGRESS,  widows can earn $200 monthly — a living wage in Cambodia — by cultivating mushrooms at their homes.

The Difference? Stronger Businesses! Cleveland Boat Center L to R: Business Banker Richard Burnette with Stacy Wattenbarger Greenwood and Randy Wattenbarger

Meanwhile, back in Cleveland Users of the local Greenway in 2013 have come to appreciate the involvement of PCL in Cleveland. In recent weeks, a new restroom has been provided near the earli-


VR & L Rentals L to R: Business Banker Tim Poteet with Leroy Calfee, Richard Calfee and Victor Calfee


Downtown Means

Business • Dining • Shopping • Entertainment • History

It’s the Heartbeat of Our C ommunity!

Whether you are looking for unique shopping, a quality dining experience... or even the best location for you new business... consider downtown Cleveland. You’ll find a great combination of activities, atmosphere, heritage and variety. Since its founding back in 1989, MainStreet Cleveland has been working closely with individuals, groups and businesses to preserve and promote this vital part of our community. Consider joining us. For membership information visit our website or call 479-1000.

MainStreet Supports & Encourages...

• Downtown Revitalization, Beautification & Investment • Downtown Business & Living • MainStreet Cruise-In - Classic cars in Cleveland April through October • Evening Shade Concerts in the Park • Downtown Farmer’s Market • Cleveland Apple Festival • Annual Halloween Block Party • A Classic Christmas in Cleveland • A Thriving Retail Environment

Conley Electric L to R: David Conley and Von Conley with Business Banker Gayle Ellis

RESPONSIVE Business owners throughout Cleveland/Bradley County know they can Expect A Difference from our Business Bankers.


Section A—Cleveland Daily Banner—Tuesday, February 25, 2014—3

Keep your heart healthy at SkyRidge Medical Center SkyRidge Medical Center offers advanced technology and personal care to help you live life to the fullest. The Cardiac Services include programs to help you not only achieve a heart-healthy lifestyle, but also to receive diagnosis, treatment and rehabilitation before, during and after a cardiac event. The primary mission is to help our patients manage their risk for heart disease as well as offer prompt and accurate diagnosis and treatment. The Cardiac Catheterization Lab offers a host of diagnostic and interventional cardiac services typically offered in larger regional medical communities such as radial access for cath procedures, which is done through the artery in the wrist. This decreases recovery time and eliminates the need to lay flat after the procedure. “When you are having heart trouble, every second counts,�

states Dr. Selwin Abraham, interventional cardiologist with Cardiology Service of Cleveland. “At SkyRidge Medical Center’s Catheterization lab we have the ability to offer advanced technology that gives physicians quick access to information during a procedure — helping us diagnose the problem and move quickly to treat it. “I get asked a lot to explain what cardiac catheterization is and how long does the procedure take?� he said. A cardiac catheterization is a specialized study to check the condition of your heart and coronary arteries, monitor the performance of the heart valves and check for any defects. It can measure the heart’s functions, evaluate narrowed or leaking heart valves and determine whether you might need angioplasty, stents or coronary bypass surgery. The cath lab is often the first stop for patients experiencing a

possible cardiac emergency: chest pain, shortness of breath, dizziness or palpitations. The procedure is performed with a very thin, hollow tube inserted into a blood vessel in the groin and guided to the heart. Once there, the catheter can be maneuvered to different locations to provide information about a variety of cardiac conditions such as artery blockage or congenital heart defects. Sedatives are given before and during the procedure for relaxation, and recovery takes place in a separate area pending discharge or admission into the hospital. The process takes approximately one hour and same-day results can be provided. Center doctors and your own physician can use this report as a guide for your heart treatment plan. The Heart and Vascular Center at SkyRidge also includes a 10bed recovery area with an inte-

Call Today! Residential • Commercial

479-2565 Dr. Selwin Abraham

grated, portable monitoring system and a cardiac rehabilitation program. This is a medically supervised exercise program designed to improve the quality of live for those with heart disease and other vascular disease. Together we can begin the journey to better cardiac health. ———

Stadium BBQ rising from ashes at new site In June 2013, Stadium BBQ opened its doors in Cleveland at 1705 Stuart Ave., just off 17th and Keith streets. On Dec. 10, 2013, the building burned. Owners Keith Porter and Barry Schuch noted they plan to reopen in March at a new location — 773 Keith St., which is the old Dairy Queen building. They are presently remodeling. Porter and Schuch offered thanks to the community for the support they received after the fire. They also urged residents to watch for the rebirth of Stadium BBQ at its new site. The duo opened Stadium BBQ because they had an “unrelenting love for barbecue� and they

wanted to share that love of “great tasting food� with others. “We use only the best ingredients that keep customers coming back again and again,� Porter and Schuch said. Stadium’s menu includes slow-smoked pulled pork, Texasstyle brisket, smoked half chickens, smoked wings on Thursdays, and ribs on Friday and Saturday. They also have stuffed potatoes and homemade fried pies. When the barbecue restaurant reopens, they plan to introduce new items — smoked chicken salad, smoked bologna, and Brunswick stew. They also have some new fried pie offerings — Peach cobbler fried pie and coconut cream.

If in doubt as to what to select, ask about specialty items, such as the pork stack or pin in a poncho. “Our smoke is no joke� is the motto of Stadium BBQ. And


RONALD KIDD 479-2565

Stadium has some of the best in slow-smoked pulled barbecue in the area. For daily specials and events, check Stadium BBQ on Facebook.

175 24th St NW Cleveland, TN 37311 423-559-6092 Serving Bradley, Hamilton, Polk, Meigs, & McMinn Counties for over 30 years.

Home Town. Home Touch.

SkyRidge From Page A1

ventional work, added specialized spine surgeons, grown behavioral health and expanded neonatology to a 24/7 full-time operation. “I am honored to be part of a great management team and skilled staff focused on patient care. I owe a lot of success to a strong medical staff, dedicated board of directors and dedicated employees. “Our team is driven to provide compassionate, quality care because this community is their home. We have accomplished much over the last few years but still want to achieve more. I hope that our community sees this award as a testament to our dedication to be their hospital for a lifetime,� states Foss. Smith joined the SkyRidge team in 2011. Since then, he has worked with the senior team, physicians and staff to support the hospital’s efforts for compassionate, quality care. Smith works closely with the community, currently serving on the YMCA board and supporting many local agencies. He works with Foss and the staff to ensure the hospital is positioned for continued growth. “When searching for a facility

to join, I had two prerogatives: to be closer to family and to be associated with a strong health care team. I feel very fortunate to have had the opportunity to accomplish both by joining SkyRidge Medical Center. “The senior team, medical staff and staff at SkyRidge are dedicated to delivering compassionate, quality care. It is through their dedication and commitment to excellence, that I feel we continue to grow,� states Smith. For more than 60 years, SkyRidge Medical Center has served the community of Bradley County and the surrounding areas. SkyRidge Medical Center is accredited by The Joint Commission. It is also an accredited Chest Pain Center as recognized by the Society of Chest Pain Centers and an accredited Sleep Disorders Center as recognized by the American Academy of Sleep Medicine. SkyRidge is a two-campus, acute-care facility with 351 beds. The hospital offers a full range of health care services, including a 7,000-square-foot, 24-hour emergency care unit. ———



From Page A2

constructed in 2014. In October 2013, PCL shared a “Bike to Build� event with Habitat for Humanity, and in December led in a “Buy a Tree, Save a Child� Christmas tree sale. Income from both events helped fund PCL activities. As a service to the Cleveland business community, PCL planned and implemented the Leadercast Leadership Development program offered through the Chik-fil-A Corporation. It was co-sponsored by the Cleveland/Bradley Chamber of Commerce and hosted by First Baptist Church, and attended by several hundred business leaders. Thanks to leaders The many ministries of People for Care and Learning are possible because of friends in Cleveland and elsewhere who believe in the organization’s mission, donate to its causes, and

trust its leaders. PCL is guided by president and executive director Dr. Fred Garmon, whose staff in Cleveland includes Jake Stum, assistant director; Shirley Garmon, communications, media, and donor coordinator; Ivey Lawrence, events and logistics coordinator; Brittany Cox, financial coordinator; Katetlyne Schmidgall, receptionist; and Huyen Nguyen, graphics coordinator. The overseas staff is introduced on the PCL website: People for Care and Learning operates under the direction of a 15-member interdenominational board of directors and is counseled by a 31-member advisory board, identified on the organizational website. The slogan born alongside a crowded road in Cambodia still guides the ministries and activities of People for Care and Learning: “Inspiring Hope, Empowering Potential.�

When Trust Matters Most Grissom Funeral Home has been serving the needs of Cleveland and Bradley County for over 25 years, and we humbly thank you for your faith in us. This is a great community and we’re blessed to be a part of it. Thank you for trusting us with your loved ones care. We pledge to continue to serve you for the next 25 years. Celebrating more than 25 years in business is really celebrating you! Grissom Funeral Home–When Trust Matters Most.

Grissom Funeral Home & Cremation Services


4—Section A—Cleveland Daily Banner—Tuesday, February 25, 2014

Cobblestone Grille Cardiology of Cleveland: Start early to prevent heart disease cooks up some home-styled meals In August of 2012, the Cobblestone Grille opened across from the Courthouse in downtown Cleveland. Josh Gouveia, chef and owner of the Cobblestone Grille, provides a breakfast and lunch that features home-styled cooking in a casual and modern environment. Gouveia has run restaurants in Florida for more than 20 years. He worked with his parents in a restaurant when he was 17. “I grew up in the business,” he said. “And I developed a love for food.” With relatives in the Cleveland area, Gouveia as well as his parents located here. Gouveia prides himself on making Southern comfort food. His meatloaf sandwich and his turkey with dressing sandwich are current top sellers, as are his biscuits and gravy. “I developed different dishes learning from my dad,” Gouveia said. “And I am constantly coming up with new dishes.” Other menu items range from appetizers, such as mozzarella sticks and chicken fingers to soups, such as homemade chunky chicken noodle soup and salads, such as taco salad; from individualized meat combo platters to a variety of burgers; from a long list of specialty sandwiches, such as the meatloaf, made with a thick slice of homemade meatloaf served cold or grilled on Texas toast or the Philly cheesesteak with roasted beef — on the premises — fresh mushrooms, onions and melted provolone, wraps and rolls, such as a slow-simmered barbecue pulled pork served on a kaiser roll. Other options include such dishes as a BLT with egg, buttermilk biscuits, home fries, omelets, such as a meatloaf, bacon and cheese omelet, a steak and cheese omelet with thinly sliced roast beef, onions, mushrooms and provolone cheese, pancakes, such as blueberry granola pancakes, and French toast. The large breakfast are the most popular menu at Cobblestone Grille. Followed by the meatloaf sandwiches and the meals that offer a choice of 15 sides to go with the meat. The Cobblestone Grille also offers a coffee bar, with flavors such as vanilla, fat-free vanilla, hazelnut, and caramel, as well as lattes and cappuccinos. “We grind our own beans on the premises,” Gouveia said. “We get the beans from a Southeast Tennessee company, the Chattanooga Roasting Company.” The Cobblestone Grille also offers lots of delectable pastries, such as homemade blueberry, banana nut, carrot cake, chocolate chip, and M&M muffins and cookies, to name just a few. The selection varies every day, and all pastries are made right at the restaurant. Two televisions also are available for patrons — one set on sports and the other on news. Catering also is available on-site with special menus for office parties, holiday parties, etc., since the restaurant is closed to the public at night. The Cobblestone Grille is located at 170 N. Ocoee St. It is open for breakfast starting at 7 a.m., as well as serving lunch until 3 p.m. Mondays through Fridays. Saturdays, the Cobblestone Grille is open for breakfast from 7 a.m. to noon. Seniors are offered a discount on their breakfast meal. For more information, call 790-7006.

It’s February and that means it’s American Heart Month. Before you skip this article, ask yourself — no matter what your age — is there a history of heart disease, high cholesterol or high blood pressure in your family? Have any relatives died from a stroke or a heart attack? Dr. Jennifer Ayers with Cardiology Services of Cleveland encourages you to take a look at your family’s history. “Your family’s history of heart disease is a major indicator of your own risk, but history doesn’t have to repeat itself,” stated Dr. Ayers. “The good news is, armed with this knowledge, you can take control of your own health, maintain a healthy heart, and prevent heart disease.” Your Family History If you have a brother or father who was diagnosed with heart disease before age 55 or a sister or mother diagnosed with heart disease prior to the age of 65, you’re considered to have an increased risk of heart disease, according to the American Heart Association. Having a relative die of heart complications before age 60 doubles your own risk of premature heart disease, according to a study in the Journal of American College of Cardiology. And if it’s a

parent or sibling, your risk increases 72 percent. If there are two or more premature cardiovascular deaths, your risk increases two-fold compared to just one. If a family member has or had high blood pressure, high cholesterol, diabetes or atherosclerosis (a build-up of fat in the arteries), you may also be at increased risk of heart disease.

Know your Numbers For people with a family history of cardiovascular disease, it’s important to see your doctor before symptoms arise. It’s critical for you to be aware of your own risk. The numbers to be aware of are your cholesterol level, blood pressure and waist size. High cholesterol and high blood pressure put you at risk for heart disease and other cardiovascular problems. If you have a family history of heart disease, cholesterol testing and blood pressure checks should begin as early as your 20s, to help determine if your levels are in the normal range. Obesity is a major risk factor for heart disease, especially if you carry your weight in your belly. Your doctor will be able to measure and evaluate all of these health indicators for you. Knowing your heart-health

numbers is the first step to preventing heart disease; having them checked regularly is equally important. If you have elevated numbers or other signs of heart disease, follow your doctor’s prevention and treatment recommendations to help lower your risk. This may include medications and lifestyle changes, including a more hearthealthy diet and increased aerobic exercise. According to the AHA, if test results show your cholesterol and blood pressure levels are normal, getting a check-up about every three to five years is sufficient, up to age 40. After age 40, the frequency with which your doctor recommends you be screened for disease will depend on your other risk factors. Breaking the Family Pattern Your heart disease risk is mostly in your hands — regardless of family history — and several lifestyle changes should be maintained for a healthy heart: n Don't smoke, and limit alcohol to a moderate amount (no more than two drinks per day for men and one drink for women). n Eat lean proteins, whole grains, fruits, and vegetables, and limit trans and saturated fats, salt, and sugar. n Incorporate aerobic exercise and strength training into your

Dr. Jennifer Ayers daily routine. n Know and track your cholesterol and blood pressure numbers. n Lose any excess weight. n Control any health conditions that increase heart disease risk, such as high blood pressure, high cholesterol, and diabetes. You don’t have to inherit heart disease if you take steps to ensure a healthy heart. For more information about heart disease, visit Dr. Jennifer Ayers, a member of the medical staff at SkyRidge Medical Center, is with Cardiology Services of Cleveland. They are accepting new patients and accept most insurance plans. For more information, contact Cardiology Services of Cleveland at 423-476-4466.

Santek has great partnership with Prospect Elementary For the past five years, Santek Waste Services has enjoyed a thriving BEST partnership with Prospect Elementary School. Made possible through the Cleveland/Bradley Chamber of Commerce’s Business and Education Serving Together program, the partnership took on new meaning this year when Santek employees and Prospect faculty committed to demonstrate their appreciation for one another on a more personal level. The school year began with

Santek sponsoring Popsicles in the Park for all new incoming students, as well as purchasing calendar magnets for all students to take home to their parents. Santek also purchased new furniture for the teacher’s section of the cafeteria. Each month, several Prospect educators deliver home-baked goodies to Santek’s corporate employees on the corner of Keith and 25th streets. The faculty also delivered and hosted a breakfast for Santek’s employees at the

Bradley County Landfill last October. In return, Santek sponsored its annual art contest and Christmas card competition. Winners of the art contest were treated to a chicken biscuit breakfast while three students were selected as winners of the Christmas card contest, each receiving a $100 gift card. For the second consecutive year, Santek also supported the school’s Leadership Day at Camp Living Stone.

The Prospect Singers entertained Santek’s corporate employees during the Christmas season and in February, Santek sponsored a faculty steak lunch to commemorate Valentine’s Day. “The partnership has been a real blessing for Santek,” said Cheryl Dunson, executive vice president of marketing. “It’s given the company and our employees an opportunity to invest in the lives of students while making a difference in the faculty’s lives as well.”

Section A—Cleveland Daily Banner—Tuesday, February 25, 2014—5

Funeral Home & Crematory 472-1152 •

6—Section A—Cleveland Daily Banner—Tuesday, February 25, 2014

Moe’s Towing acquires equipment, staff from Riverside Machine Shop Has your car broken down? Has a fender bender left you unable to drive your vehicle? Moe’s Towing is ready to move your vehicle where you want it to go for repair. For 12 years, Moe’s Towing has been operating in Bradley County. James C. Maylon, owner, noted Moe’s Towing specializes in towing and recovering small cars, trucks, motorcycles, duallys, box trucks, tractor tailers and RVs. This past year, Maylon found out that the premier cylinder head shop was closing. “It provided an excellent expansion opportunity for us. Just as a great majority of other repair shops, we have relied on Riverside Machine Shop for a number of years,” he said. Maylon was able to purchase the equipment and acquire the MOE’S TOWING acquired the tools and staff from Riverside staff, who already has years of Machine Shop. This is a small part of the tools purchased. knowledge and experience in

cylinder head industry. “It was a win/win situation for both Moe’s Towing and the customers of Riverside Machine Shop,” he said. The business is now called Cleveland Cylinder Head. He explained the most common inconvenience for cylinder head work was the time it took. It usually takes time to drop the cylinder head off, then time for the machine shop to clean, accurately test and perform the work needed on the cylinder head. Then the cylinder head has to be taken back to the repair shop. This meant the customer’s vehicle was out of service for three to five days, Maylon said. “We take pride in completing most all of our cylinder head work either same day or next day. And, we offer pickup and delivery to the local repair shops at no additional costs. The ultimate result is your car is

repaired faster. “This also helps the repair shop service more customers, increasing their revenue. “So, from small engines, to passenger cars, to over-the-road tractors, we’re here to service your needs. We specialize in cylinder head cleaning, surfacing, valve jobs, crack and pressure testing, port and polish, valve guide and seat installation, and decking blocks,” Maylon said of Cleveland Cylinder Head. Maylon said they offer timely service, quality care and excellent pricing. Maylon said Moe’s is a “business based on four core values — passion, hard work, commitment and teamwork. Our goal is to respond to any call in Bradley County within 30 minutes.” Other services available form

Moe’s include jump-starting a stalled vehicle, fuel delivery, tire changes, unlocking cars and a fenced storage area. “We have expanded our storage. lt to just over 3 acres of 6foot, chain-linked fencing with barbed wire and video surveillance,” he said. Maylon said Moe’s has the largest fleet in Cleveland. They have nine trucks and lots of staff experience in the towing industry. Moe’s provides for AAA and Allstate Motor Clubs. Moe’s Towing operates 24 hours a day, seven days a week. Moe’s Towing is located at 888 Freewill Road N.W. For towing information, call Moe’s Towing at 464-6101. For cylinder head needs, call 4734730.

SkyRidge now uses electronic records Technology is transforming the way hospitals deliver health care, and SkyRidge Medical Center is no exception. “Some of these technology investments are obvious to the patient, such as advanced diagnostic tools or surgical equipment. Other new technology focuses on less visible aspects of your patient care experience, such as the electronic medical record,” states Coleman Foss, chief executive officer of SkyRidge Medical Center. An electronic medical record is a computerized, virtual medical record that contains patient information — similar to the paper medical file in your doctor’s office. Information in your EMR might include your medical history, notes from doctor’s visits, past surgeries, allergies, diagnostic images and test results, lab work, current medication, and other clinical data about your health. Just like your paper medical file, information in your EMR is protected by federal Health Insurance Portability and Accountability Act, or HIPAA, which maintains and protects the privacy of patient medical information, as well as the secure handling of electronic information and personal data. An EMR is digitally stored on a safe, secure site, and only you and your medical providers — and others you grant access to, in writing — may access the information. EMRs are transforming the way patients receive care, by promoting better management of patient medical information, improving quality of care, and enhancing the flow of information between patients and their

physicians. Using an EMR, your physician and other specialists involved in your care can collaborate seamlessly, sharing information in real time. In addition to archiving past health information, EMRs are used to document your current care and health status, prescribe medication, as well as take care of routine details like scheduling an appointment or a surgical procedure. “We are pleased to be bringing this technology to SkyRidge and our community,” states Bernadette DePrez, chief operations officer/chief nursing officer at SkyRidge Medical Center. “Our staff is currently being trained on our new system for our go-live date later this year. Through our training, our team is recognizing how more efficient things will be and they are ready to get started.” The chief advantages of an EMR are increased efficiency, seamless sharing of medical information between medical professionals involved in your care, and better accuracy. One of the biggest benefits is that your physician can quickly find and view your personal data. For example, diagnostic test results can be analyzed and shared more quickly with you and other specialists involved in your care. Or, if you are referred to a specialist, your EMR will “travel” with you, so that your specialist can immediately access your medical history and have current information to help with treatment decisions. If you are admitted to the hospital, then discharged back to your primary care physician for further treatment, your doctor may have electronic access to your hospital chart, labs, and

imaging studies — viewing all information right from his or her office, if all care providers are using compatible EMR technology. A chief advantage for the physician is the streamlining of patient care and avoidance of duplicative tests and treatment. Your doctor can view past diagnostic tests and results, rather than administering a new test, saving time and out-of-pocket medical costs, as well as enhancing care. An EMR also helps with proper medication administration and safety. When your doctor prescribes medication for you, an EMR provides a record of the proper medication and dosage, as well as any other medications you are taking. This helps ensure you receive the right medication, as well as monitors and prevents any possible interactions with other medications. An EMR is a safe, secure way that your medical data is stored for access and use by medical professionals who care for you — and helps promote efficient, appropriate and quality care. “This is another example of our

commitment to providing quality health care to our community,” states Foss. “We will continue to strive to meet the needs of Bradley County and be the hospital for a lifetime.” For more than 60 years, SkyRidge Medical Center has served the community of Bradley County and the surrounding areas. SkyRidge Medical Center is accredited by The Joint Commission. It is also an accredited Chest Pain Center as recognized by the Society of Chest Pain Centers and an accredited Sleep Disorders Center as recognized by the American Academy of Sleep Medicine. SkyRidge is a two-campus, acute care facility with 351 beds. The hospital offers a full range of health care services, including a 7,000-square-foot, 24-hour emergency care unit. Learn more at by clicking on “About Us” and “HIPAA Privacy Notice,” which details our patients’ rights regarding protection of medical information, as well as the policies for use and disclosure of patient information.

tomer’s banking needs. Jennifer Pennell-Aslinger is the branch operations manager. She coordinates the retail side of the office and is available to open new accounts. Cindy Howard is the head teller and is ready to answer any questions customers may have. Perhaps most important to its success in 2013, Andrew Johnson Bank was able to give back to the community. Located in the heart of the historic district, the bank is proud to be an active member of MainStreet Cleveland. The bank is also active with Cleveland/Bradley Chamber of Commerce as a BEST Partner with Arnold Elementary School. Pennell-Aslinger said, “We have had wonderful opportunities to build meaningful relationships with local partners.” She has been directly involved with Junior Achievement which provides classroom lessons in financial education and individual responsibility. “We try to be a good steward in our hometown,” she said. Headquartered in Greeneville, Andrew Johnson Bank is a privately owned community bank chartered in 1975 with assets of approximately $288 million. The Bank has seven full-service offices located in Greeneville, Morristown, Jonesborough, Johnson City and Cleveland.

This winter, instead of worrying about high heating costs, or driving in icy weather, why not enjoy a worry-free winter, at one of Cleveland’s premier senior living communities? Why drive, when you can simply walk next door to see your friends? Why brave the cold to shop for groceries, when you can enjoy delicious chefprepared meals each day? Plus, you’ll enjoy activities and wonderful celebrations, every day of the year.

We would love to show you how wonderful life can be at Morningside, drop by for lunch and a tour today!

First Rate With quality service from our family for more than

Andrew Johnson Bank: A good steward in Bradley County 2013 was a good year for Andrew Johnson Bank, especially in the Cleveland/Bradley County area. The bank was successful in building its reputation as a community bank offering modern financial products coupled with friendly professional service. The bank was able to grow new deposit accounts and its loan portfolio. The Sky High Checking account is very popular, because it has no monthly service fee and offers a substantial rate of return on account balances, if certain requirements are met. Loans are a specialty of the bank and as the regional economy rebounds, Andrew Johnson Bank is prepared to meet the demand for consumer and business lending. Senior Vice President and County Executive of Bradley County Mike Thomasson said, “We want to be the local bank that provides the best rate for the right type of loan. We have the expertise that can get the loan approved and closed quickly.” Expertise comes in the way of an experienced staff. Working beside Thomasson in the loan department is Angel Sherlin with Kristie Lee assisting. Sharon Howard handles fixedrate mortgages. All of these ladies have years of experience providing practical solutions to the bank’s cus-

Live Life To The Fullest

40 Years Greg Rush Owner/Operator Jim Rush Funeral Home

We’ve always been here for you in your time of need no matter your money situation. “It’s All About Life”

North Ocoee Chapel: 423-476-6558 Wildwood Avenue Chapel: 423-472-4555

CU From Page A1

other Projects n Revised facilities at the Orbit service station located on Paul Huff Parkway. n Relocated existing distribution lines on Benton Pike for the road widening project. n Removed two street lights on 4th Street east of Ocoee Street to accommodate new construction by Lee University. n Installed underground primary and spare conduits at the Cleveland Jetport to serve hangars. n Extended three-phase primary line at the Cleveland Jetport by 1,000 feet for future hangar development. n Installed the first phase of lighting at Brooke’s Edge Apartments. n Inspected and completed necessary repairs on 40 miles of fiber optical cable. n Installed facilities to serve eight new townhomes located on Pryor Drive. n Installed 45-foot wood pole at a water division pumping station near Anatole subdivision for radio communications. n Replace overhead facilities with underground service to the Admissions building at Lee University. n Repaired damaged fiber optic cable on 20th Street S.E. near Polymer Components. n Built new District substation on 9th Street S.E. n Reconstructed four circuits leaving new District substation on 9th Street S.E. n Extended Chatata Creek circuit C-214 along Old Powerline Road N.E. to Minnis Road. n Completed the installation of fused disconnects and sectionalizers on Blue Springs Road to improve system reliability. n Completed the installation of fused disconnects on South Lee Highway to improve system reliability. n Installed security lighting in the western parking lot at Cleveland High School. n Installed five new decorative security lights at Spring Creek. n Installed 10 new decorative street lights in Weston Hills Subdivision. n Transferred VEC customers to CU via annexation along Pleasant Grove Church Road S.W. n Updated electrical facilities for Cleveland Housing Authority at Baugh Street and Clemmer Street. n Osmose reject pole replacement project. n Padmount transformer maintenance project. Traffic Light Projects n Installed radio network system to allow upload/download capabilities from 13 downtown traffic controllers to the Traffic Operations Center located at C.U. n Replaced signal heads and conductor at Broad Street and 3rd Street. n Changed traffic detection from to video to Wavetronix radar on 25th Street and Keith Street. n Installed additional Sensys puck detectors at the Whirlpool drive approach on Benton Pike. n Completed traffic signal work at APD-40 and McGrady Drive including controller programming, converting signal heads to LEDs, and installing Wavetronix radar. n Completed programming changes for the timing plan at Exit 20 during the construction process. n Completed an upgrade of the Traffic Operations Center software. n Replaced old video detection equipment with new Wavetronix radar detection at Keith Street and Inman Street. n Upgraded the signal heads to LEDs at Paul Huff Parkway and both ramps of I-75. n Installed programming and firmware updates to the traffic controllers at Inman Street and Wildwood Avenue, Keith Street and Paul Huff Parkway, Keith Street at Raider Drive, and Keith Street at Inman Street. n Provided service to a new traffic signal at McGrady Drive and Young Road. n Worked with TDOT on a new traffic signal at Lauderdale Memorial Highway and the new road to Wacker. ongoing Projects n Implementation of distribution automation (Smart Grid) n Brooks Edge Apartments – Adkisson Drive n 69kV transmission capacity upgrade n Extension of Silver Springs Subdivision – Old Freewill Road n The Greens Subdivision – Inverness Drive n Discount Tire Center – Paul Huff Parkway

Section A—Cleveland Daily Banner—Tuesday, February 25, 2014—7 n Speedway Gas Station – 25th Street at Chambliss Avenue n Speedway Gas Station – Georgetown Road and Paul Huff Parkway n Speedway Gas Station – Westland Drive and APD-40 n Relocation of facilities for road widening – Durkee Road n Rework student crosswalk on Ocoee Street for Lee University n Exit 20 at I-75 n APD-40 Interchange at Stone Lake Road

WATER DiviSion REPoRT i. Major projects for 2013 A. Centrifuge Replacement at WWTP This project consisted of the replacement of the existing centrifuge with a new centrifuge, modifications to the centrifuge building, and installation of a conveyance system to transfer dewatered biosolids to the biosolids holding pad.

Conveyance system equipment was installed and placed in operation in November 2010. A new centrifuge was purchased in early 2011. Construction was completed for modifications to the centrifuge building and installation of the new centrifuge with related appurtenances in April 2013. B. 24-inch and 20-inch water main from HUC Water Treatment Plant to Eldridge Drive Water Storage Tank. Construction was completed

on the first phase of 15 miles of 24-inch and 20-inch water main from the HUC Water Treatment Plant to the Eldridge Drive Water Storage Tank at Blue Springs Road and APD-40. The first phase was the construction of 25,000 feet of 20-Inch water main from the Eldridge Drive Water Storage Tank along APD40 to Benton Pike. The first phase was completed in July 2013. C. Changes to Bryant Drive Pressure Zone

Construction was completed for the installation of 1,275 feet of 12-Inch and 548 feet of 6-Inch water lines, a check valve vault, and a pressure reducing valve vault. These improvements allowed transfer of the homes and businesses near McGrady Drive and APD-40 from Johnson Boulevard pressure zone to Bryant Drive pressure zone. This project was completed in November 2013. See WATER, Page A8

City of Cleveland “Your City Government is Healthy” nd a l e v e l C f o City D, TENNESSEE CLEVELAN f the Mayor Office o

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Building Municipal N.E. Cleveland t, h Stree 190 Churc x 1519 P.O. Bo 931 (423) 476-8 64 Fax 3 -3 9 (423) 55


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an en Institute, ilk M e h T . s.” rs e g Small Citie on of outsid in ti n rm e o tt rf a e e P t th ce in racted ng “Bes om 119th pla ance has att at 25th amo fr rm d p o n m rf la ju e e p v c t ti le s a C a p s a dram , ranked Cleveland’s s ranking wa ic think tank r’ m a o e n y o c is e th t t n u t list, b independe anger to tha tr s wth o n is d n s for Job Gro Clevela ie it C t s e B as reported in its 2013 e n c o n ti e a n rg 2012. u e s th re cturing fourth in ing a manufa cs ranks us c ti n s e ti ri ta e S p x r e o b s th”. au of La the citie d “EconSou d as one of The US Bure e lle k a n c ra n o o ti ls a a lic b were and existing w Atlanta’s pu e n in listings. We k th n o a b B m e me fro ral Reserv , P&G at growth ca th by the Fede d n a , s erica, Merck b m jo A 0 h 2 rt ,9 o 2 N y f b name only a te o t up la to n o , e c x o w le h e P C r rc rs ta fo a s and S azon, M r total work nfro Industrie hirlpool, Am e W R Last year ou , r, e ry k e c k a a B W wers uch as oca Cola, Flo companies s C , n o ti ra o te rp Co ity is fortuna C e Duracell, Olin th l, e te s usly. nice Ca Manager Ja ervants serio few. y s it C lic b h u it p w s g a m uncil workin with maximu e their roles o k C le ta b y o it ila h C a v w e a s th s e service employe uidance of ive the best e t heads and c n Under the g e re m ts rt n a e p e id d up of City res to have a gro ut to assure o y a d d n a ay in t for They work d t. Achievemen s f o o c t te s a a ic le if rt d dget the Ce efficiency an nguished Bu has received ti is d n D la e e v th le d e C as earn City of r 15 years h e years, the v fo ti d u n c a e s n rd a o c w For 25 orting A inancial Rep F 2013. aking in e c n lle e Exc ork toward m did it again in w y e e h w T s . a rd m ith a s Aw ssed City w nd enthusia le a b m Presentation a is ly m u ti tr p o re We a 14 with our families. aped into 20 p le u s g a n h ri b e e d s n s a enne e, work Cleveland, T r place to liv e tt e b n e v e Cleveland an Spirit. Sincerely,

d, Mayor Tom Rowlan eland City of Clev

C I T Y C O U N C I L – Members of the Cleveland City Council are - Seated: Vice Mayor Avery Johnson, District 3; Mayor Tom Rowland Back Row: Bill Estes, District 2, Charlie McKenzie, District 1, David May, Jr. District 4, Dale R. Hughes, District 5, Richard Banks, At Large and George Poe, Jr. At Large

8—Section A—Cleveland Daily Banner—Tuesday, February 25, 2014

Water From Page A7

D. Relocation of Water Mains on Benton Pike and Durkee Road Construction was completed in March, 2013 on the relocation of approximately 1,900 L.F. of 20Inch, 4,200 L.F. of 8-Inch, and 1,200 L.F. of 6-Inch water main due to the widening of Benton Pike and Durkee Road. E. Van Davis Road Water Line Extension and Replacement Construction was completed in December 2013 of approximately 4,511 L.F. of 6-Inch water main from Lower River Road along Van Davis Road. This project connected the existing 6-Inch water main on Van Davis Road to the existing 6-Inch water main on Lower River Road. F. Sewer to Phillipi Baptist Church Construction was completed in March 2013, of approximately 460 L.F. of 8-Inch sanitary sewer main along Old Harrison Pike from Sipes Street to Holmes Street. This project provided sewer service to the property of Phillipi Baptist Church. Cleveland Utilities was reimbursed the costs by Phillipi Baptist Church. G. Cleveland Filter Plant -2nd Floor Remodel Construction was completed in August 2013, on remodeling of the 2nd Floor offices and conference room at the Cleveland Filter Plant. H. Ohio Avenue Water Line Replacement Construction was completed in July 2013, on approximately 3,265 feet of 6-Inch water main to replace 2-Inch water mains on Ohio Avenue, 20th, 18th, and 17th Streets and Everhart Drive. I. Cleveland Filter Plant Construction was completed in May 2013, on the replacement of the Liquid Alum Storage Tank at the Cleveland Filter Plant. J. Anatole Sewage Pumping Station Construction was completed in August 2013, on the replacement of the wet well at the Anatole Sewage Pumping Station. K. Durkee Road Sewer Extension Construction was completed in October 2013, on approximately

700 feet of 8-Inch sewer main to serve the Lambert property on Durkee Road. TDOT reimbursed Cleveland Utilities half the cost of the project. L. SCOPE 10 In 2013 the sanitary system evaluation survey was completed (SSES) in Basin 10-36. This comprehensive survey included of 879 manholes, 190,134 feet of smoke testing, 44 flow isolations and 18,516 feet of large diameter CCTV work along the Mouse Creek Interceptor. Approximately 165,000 of CCTV were completed in other areas of the basin. Phase 1 of the Basin 31-45 rehabilitation plan was completed. During this project 11,040 feet of 8-inch sewer main was relined, 325 feet of 8-inch main was re-laid, 1,345 feet of 24-inch main was lined, 71 manholes were lined, 132 sewer services were lined or replaced and 90 cleanouts were installed. The SSES in Wildwood and Inman Street basins was begun. To date the survey consists of 390 manhole inspections, approximately 90,000 feet of smoke testing, and 30 flow isolations. CCTV work will begin in 2014. CSL Services maintained a total of 14 flow monitors throughout the wastewater collection system. These monitors will be in place long term to measure flows and monitor the progress made while rehabilitative work is being performed. These monitors will also be used to create rainfall derived inflow and infiltration (RDI/I) hydrographs. These hydrographs will be used in lieu of creating a sewer model for use in the Capacity Assurance Plan (CAP). The CAP is a document specified in the CMOM document, which provides for the analysis of flows created by new service connections to ensure they will not create or contribute to and sanitary sewer overflows (SSOs). II. MAJOR PROJECTS PLANNED FOR 2014 A. SCOPE 10 A large rehabilitation project is planned for Basins 10-36 and

the 2nd phase of Basin 31-45. This project will consist of lining, pipe bursting or digging and replacing approximately 50,000 feet of 8 inch sewer main, lining approximately 350 manholes, and lining or replacing 569 sewer services. The SSES in the Wildwood and Inman Street areas should be completed this spring. A rehabilitation project will be developed with work anticipated to begin in the fall. B. Relocation of Water Main at I 75 Exit 20 Construction began in late2013 for the replacement of the bridge on Pleasant Grove Road at I-75 Exit 20. Water main relocation for this project should be completed in early 2014. C. 24” and 20” Water Main from HUC Water Treatment Plant to Eldridge Drive Water Storage Tank. Design of 10 miles of 24” and 20” water main from the HUC Water Treatment Plant to Benton Pike and APD-40 has been completed. The construction of the second phase of a water main to connect the Eldridge Drive Water Storage Tank to the HUC Water Treatment Facility will be from Benton Pike to Tasso Lane. Bids are scheduled to be received on the second phase in March and construction completed in early 2015. D. Blair Drive, Westview Drive, and Clemmer Drive Water Line Replacement Small water mains on Blair Drive, Westview Drive, and Clemmer Drive are scheduled to be replaced with 6” and 8” water mains. E. Ultraviolet Disinfection Addition at Waterville WTP Ultraviolet disinfection will be added to the Waterville WTP in early 2014 to comply with EPA Regulations. F. Cleveland Filter Plant The control room, laboratory, and kitchen will be remodeled in 2014.

phase I (Adkisson Drive) This project consisted of 1,760 L. F. of 8” sanitary sewer to serve 18 apartment units. B. Old Harrison Pike Apartments (Old Harrison Pike) Plans approved in 2012. Has not been constructed. This project consisted of 231 L.F. of 8” sanitary sewer to serve eight apartment units. C. Victory Cove subdivision (Victory Street & Huff Avenue) Plans approved in 2012. Approximately 50 percent of sanitary sewer installed to date. This project consisted of 1,300 L.F. of 8” sanitary sewer and 555 L.F. of 6” water main. D. Mouse Creek Crossing, phase ii (Peerless Road and Paul Huff Parkway) This project consisted of 2,770 L.F. of 8” sanitary sewer and See SUBDIVISIONS, Page A10

SUBDIVISION ADDITIONS IN 2013 A. Brooks Edge apartments,

Stay connected with us for upcoming deals and events.

WATER DIVISION EMPLOYEES at Cleveland Utilities work on one of the projects during the year.

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Section A—Cleveland Daily Banner—Tuesday, February 25, 2014—9

In today’s world of big business, it can be hard to tell who actually owns a funeral home. We’d like you to know that unlike some other local firms, we are in fact, family owned. So the next time you drive past our firm, and it looks to you like it’s a family-owned business, there’s a good reason for it... it is.

When you see our facility, it’s nice to know that the owners are right inside.

Clockwise: (standing) Trae Cody-Owner, Apprentice Funeral Director Robbie Cody-Owner, Licensed Funeral Director/Embalmer Shelli Cody-Owner, Non-Licensed Personnel Allie Cody, Non-Licensed Personnel

2415 Georgetown Road NW Cleveland, TN 37311

© adfinity

(423) 473-2620

10—Section A—Cleveland Daily Banner—Tuesday, February 25, 2014

Full-service funeral, cremation options offered at Companion Companion Funeral and Cremation Service has large strides in store for 2014 to further serve our area families with unmatched service and quality. In 2013, the funeral home was able to serve more than 400 families at a time of their greatest need — a task not taken lightly. “With many other funeral service options present, it is truly an honor those families thought highly enough of our services and our family to allow us to handle the arrangements,” noted Robbie Cody. These same individuals voted the funeral home the Cleveland Daily Banner Reader’s Choice “Best of the Best” for 2013 in the categories of “Funeral Home.” Cody was named best in the category of “Funeral Director.” To be fortunate enough to have this distinction in just our second full year of business was truly a blessing from the Lord and can only be credited to Him, the community, and those we have been able to serve, Cody said.

Since the humble beginnings in August of 2011, Companion has offered full-service funeral and cremation options to families of Cleveland, Bradley County, and the surrounding areas. “We started with the idea of a ‘Funeral Service,’ meaning we would offer our services to families anywhere,” he said. Funerals were encouraged to be held at the family’s home church, gathering place, or even at their home. The idea behind this was to foster an environment of comfort and security for the family. “We thought that a familiar location would help in the grieving process. Perhaps it would be more convenient for the family and those attending and it certainly would not be a foreign location for them or have a ‘funeral home feel.’” “While we were able to serve most of our families in this capacity, we were well aware that some individuals would not have a church home or a place to have the service. With that in

mind, we adjusted our current facilities to accommodate a small visitation or memorial service,” he explained. For those who have used our services, it has been clear the facilities are very modest, Cody said. He noted the home does have adequate space to perform the necessary services, including an on-site crematory, and the facility is set up in such a way “that your loved one never leaves our care.” Everything having to do with the entire process is done here by funeral home staff. However, the visitation space was maximized and often exceeded its limitations — a possibility the home was aware of as the number of visitations and memorial services at the facility increased. “As we continued to grow, we were well aware of the need for more space,” Cody said. “Wanting to stay in our already established location, we began to survey our options. Fortunately, after looking into a few different ideas, we were

COMPANION FUNERAL AND CREMATION sERVICEs has acquired the building next door so they can expand their facilities.

blessed to acquire the building to the right of our current facility.” Over the past couple of months Companion has been doing some interior renovations to establish the necessary format of a funeral home. The building had formerly been the meeting place for Unity Christian Ministries, therefore the conversion to a chapel and funeral home was relatively seamless. The layout is standard: a large foyer with a sitting area and restrooms, a small kitchen, and large multi-purpose room that will be used for visitations and as a chapel, Cody said. “When set up as a chapel, we hope to be able to seat 75-80 for a service,” he said. Premium sound and visual equipment are present throughout the building, so the service can be seen and heard from any room in the building. The facility also will have adequate parking in both the front and back. Aside from location and convenience, this site also offered the opportunity for expansion. An additional 1,200 square foot is available to be finished at a later date. This will allow the home to have a larger chapel A KITCHEN HAs been incorporated into the facilities at Companion Funeral and Cremation Services. area and the possibility for mulThe funeral home has acquired the building adjacent to expand its service options. tiple visitations at the location

Subdivisions From Page 1

1,160 L.F. of 8” water main. E. Southgate Hills subdivision (S. Lee Highway) The project consisted of 1,121 L.F. of 8” sanitary sewer and 1,730 L.F. of 8” water main. F. Bellingham subdivision (Urbane Road) This project consisted of 2,009 L.F. of 8” sanitary sewer and 1,412 L.F. of 6” water main. G. Sonic (Durkee Road) Plans approved in 2011. Has not been constructed. This project consists of 3,474’ of 2” sewer force main to serve the Sonic and three other businesses located on Durkee Road. H. Silver Springs subdivision, phase II (Old Freewill Road) This project consisted of 426 L.F. of 8” sanitary sewer and 614 L.F. of 6” water main. I. The Greens subdivision (Inverness Drive) This project consisted of 1,302 L.F. of 8” sanitary sewer. J. Penny Hill subdivision (Old Charleston Road) This project consisted of 592 L.F. of 6” water main. K. Cleveland Jetport (Dry Valley Road) This project consisted of 941 L.F. of 6” and 1,073 L.F. of 8” water main. L. Candies Creek Commons (Georgetown Road) This project consisted of 2,061 L.F. of 8” sanitary sewer and 3,212 L.F. of 8” water main. M. Nelson townhouses (Fletcher Road) Plans approved in 2012. Has not been constructed. This project consisted of 241 L.F. of 8” sanitary sewer. N. Weeks Horizon townhouses (Weeks Drive) Plans approved in 2012. Has not been constructed. This project consisted of 490 L.F. of 8” sanitary sewer and 451 L.F. of 6” and 330 L.F. of 10” water main. ADDITIONAL MINOR IMPROVEMENTS IN 2013 A. Miscellaneous water items 1. 3,204 Service Calls 2. 713 Inspections and/or repairs to fire hydrants 3. 491 Water meter changes

4. 130 Prestub Water meters 5. 173 New water meter sets 6. 123 Water mains repaired 7. 12 Water mains retired 8. 582 Miscellaneous repairs 9. 478 After hours calls. 10. 720 Meters serviced 11. 758 Meters retired 12. 246 Registers changed 13. 167 Meters pulled 14. 454 Lids/Boxes replaced 15. 15 Water Services retired 16. 212 Water Services renewed 17. 80 Water Services repaired B. Sewer improvements & repairs 1. 414 sewer service calls 2. 70 clean-out installations 3. 42 point repairs 4. Cleaned 212,787 L.F. sanitary sewer mains. 5. Installed 198 new sewer services. 6. Televised 106,083 L.F. of sanitary sewers for rehabilitation. 7. Televised 3,541 L.F. of new sanitary sewer mains 8. Installed 198 new sewer services 9. Rehabilitated 10,930 L.F. of sanitary sewer mains. 10. 189 manholes installed, raised or sealed 2013 End of year statistics 766 miles of waterline 360 miles of sanitary sewer 2,603 fire hydrants 423 flushing hydrants.

We’re online! Check us out: www. cleveland banner. com

one day. The current building will house two offices, preparation areas, and a larger arrangement room for which to meet with families. In addition to the pressing need of more space, the idea behind this expansion is to offer the total package. With the expansion, the facility now has a more than adequate location to accommodate any family who may not have an alternative option for a service, or would simply prefer the convenience of Companion Funeral Home. This change will not cause a dramatic shift in any of prices, or the ability of staff to host a

funeral at a local church or different location, Cody noted. “The new chapel is here solely to offer another option — what we feel is most important at a such a difficult time in a family’s life,” he said. “We estimate we will have everything open and operational in late March. Also, we will host an open house. “This progress is attributed to the Lord’s blessing upon our business and the families we serve, without whom our existence would be in vain,” he said. “Thank you, again, for such a wonderful year in 2013,” Cody said. Companion Funeral and Cremation Service and the Cody family are here for you in 2014.






BIKE TO BUILD SPONSORED BY TOYOTA OF CLEVELAND 2014 REGISTRATION FORM Complete one form per rider (make copies as needed) drop off at our offices or mail to:

Help raise funds and awareness for Habitat for Humanity of Cleveland!

20K, 50K, 100K Riders of all levels welcome! Standard Registration ($45) Includes: - Cotton event t-shirt - Lunch - Water bottle - Goody Bag - Full SAG support VIP Registration ($65) Includes: - Dri-fit shirt upgrade - Zippered Sport Bag - Speedometer - Lunch - Water bottle - Goody Bag - Full SAG support Day-of Registration ($75) Includes: (Standard registration items ONLY) Early bird registration ends March 5 and prices increase by $10 Proceeds from the ride will help build a Habitat home. All money raised from the Bike to Build will stay in Bradley County.

Habitat for Humanity of Cleveland 300 Grove Avenue, SW PO Box 303 Cleveland, TN 37364 Name Email Address



Team Name Number of Riders T Shirt Size (circle one) S





Standard Registration: $45 VIP Registration: $65 (Circle One) Route preference (circle one) 20K (12.4 mile) 100K (62 mile)

50K (31.07 mile)

All riders are required to sign a liability waiver in order to participate. An adult must accompany all minors (16 & under). Please send in registration fee by check or money order made payable to Habitat for Humanity of Cleveland. To pay by credit card, please register online at

Section A—Cleveland Daily Banner—Tuesday, February 25, 2014—11

Plastic Surgery Clinic of Cleveland

Your Mortgage Expert

Where cosmetic dreams come true An increasing number of people in Bradley County are enjoying a more youthful and healthier look thanks to Dr. Michael L. Hoops, a local plastic surgeon with a purpose and the skills to make cosmetic dreams come true. Hoops, a board-certified plastic surgeon rated among the best, has been practicing in Cleveland for 16 years and raising awareness that people want to feel good about themselves both inside and outside. “My objective is if I can take off 10 years — I'm happy. That's perfect. If I can take a 60-yearold woman and make her look 50 — that's lovely.” Common cosmetic procedures include reshaping the nose, making the breasts larger or smaller and removing pockets of fat from specific spots on the body, called liposuction. Research has shown those who have undergone cosmetic surgery acquired a more positive

outlook in life, enjoyed more selfesteem and appreciated the smallest of things often taken for granted. Hoops admits, “Plastic surgery is not for everyone, and it never will be. But for some people it's a great option. There's no doubt that it is far more popular than it used to be. It's far more accepted, but there are people who are still worried about what others will think.” Because “the biggest impact by far is in the mind,” according to Hoops, the transformation in self-esteem, due to plastic surgery, is a lift that happens both inside and outside of a person, and those benefits can last a lifetime. If you are bothered by the signs of aging in your face, a facelift may be right for you. Technically known as a rhytidectomy, a facelift is a surgical procedure to improve visible signs of aging in the face and neck, such as:

n Sagging in the midface; n Deep creases below the lower eyelids; n Deep creases along the nose extending to the corner of the mouth; n Fat that has fallen or is displaced; and n Loss of muscle tone in the lower face which may create jowls. Loose skin and excess fatty deposits under the chin and jaw can make even a person of normal weight appear to have a double chin. Rejuvenation procedures typically performed in conjunction with a facelift are brow lift, to correct a sagging or deeply furrowed brow, and eyelid surgery to rejuvenate aging eyes. What a facelift won't do is change your fundamental appearance, and it cannot stop the aging process. A facelift can only be performed surgically. Non-surgical rejuvenation treatments cannot achieve the same

results, but may help delay the time at which a facelift becomes appropriate and complement the results of surgery. A facelift is a highly individualized procedure and you should do it for yourself, not to fulfill someone else's desires or to try to fit any sort of ideal image. Facelift surgery is a good option for you if: n You are physically healthy; n You don't smoke; n You have a positive outlook and specific but realistic goals in the mind for the improvement of your appearance. Call today at 472-1996 if you would like to schedule a consultation, or just have more questions. Dr. Michael L. Hoops is board certified by The American Board of Plastic Surgery and is Cleveland's only full-time board certified plastic surgeon. His office at The Plastic Surgery Clinic of Cleveland is located at 597 Church St. N.E.

Moore opens Active Therapeutics Chiropractic Memphis area native Dr. Robert Moore recently moved to Cleveland and opened a new chiropractic office, Active Therapeutics Chiropractic and Rehab. Moore is a member of the American Chiropractic Association and the Tennessee Chiropractic Association and is certified Moore to practice in

the state of Tennessee by the National Board of Chiropractic Examiners. He earned his bachelor’s degree from the University of Mississippi and his doctor of chiropractic degree from Palmer College of Chiropractic. Along the way, he gained experience with many different chiropractic adjusting, muscle and fascia release and corrective exercise techniques. Moore said he decided to practice in Cleveland because he and his family were drawn to it “by the small-town atmosphere, friendly residents, scenic moun-

tain views and hikes, historic relevance and up-and-coming industry within the region.” His office treats patients suffering from a variety of things like neck pain, low back pain, midand upper-back pain, headaches, numbness and tingling, fibromyalgia, arthritis, hip and shoulder pain, muscle spasms, sprains and strains and pain in the arms, legs, hands, feet, wrists and ankles. Active Therapeutics offers a variety of drug and surgery-free

pain treatment options like chiropractic adjustments, along with things like corrective exercise and rehab. “Pain, although very common, is not normal,” Moore said. “If you are suffering from any of these symptoms, we would like to help. It’s not enough to get you out of pain; our goal is to teach you how to take care of yourself and avoid pain in the future.” For more information or to make an appointment, call 423653-6977.

Rita Haynie Mortgage Loan Originator (423) 308-2207 work (423) 618-3018 cell NMLS #659301



Over 20 Years Experience

At CHEROKEE HILLS... All We Are Missing Is You! 2, 3, and 4 Bedroom Apartments with 2 full baths, fully equipped kitchen, washer/dryer hook-ups, lots of closet space, swimming pool, picnic area and playground.

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4 Star will build your dream home For 15 years, 4 Star, LLC, has been doing home construction and developments in the Cleveland area. Among the developments under construction in Bradley County are Falcon Crest Subdivision and Penny Hill subdivision. Falcon Crest, located on Frontage Road, offers “breathtaking views of the mountains,” a

representative noted. The houses are priced in the $239,900 to $329,900 range. The Penny Hill development is on Old Charleston Road. Construction is set to begin in March. The homes will range from $149,900 to $179,000. 4 Star, LLC, is located at 480 Lookout Tower Road. For more information, call 650-2925.

Richardson receives SRS designation Cindi Richardson with Crye- proven that she had a way with Leike, Realtors, has been award- people and a knack for helping ed the Seller Representative them find what made them Specialist designation, the pre- happy. mier seller agency designation in In 1999, she decided to try her the country. hand a real estate and The SRS is conferred quickly realized that this by the Council of Real was the job for her. Estate Brokerage Starting her career at Managers, or CRB. Better Homes and Richardson joins an Gardens in Cleveland, elite group real estate she worked tirelessly to professionals in North build a strong client base America who have and develop long lasting earned the SRSsm desigrelationships with those nation. in her hometown. All were required to With Crye-Leike successfully complete a Realtors since 2002, comprehensive course in Richardson Richardson has consisseller representation, tently performed as a top pass a comprehensive producer in the exam and subscribe to the Cleveland area since 2009 and Realtor Code of Ethics. was the top performing agent at A licensed Realtor since 1999, Crye-Leike, Cleveland in 2010, Richardson is a member of River 2011, 2012, and 2013. Named Counties and Chattanooga Cleveland’s “Best of the Best” in Association of Realtors as well as both 2012 and 2013 the Cleveland/Bradley Chamber Richardson and her team are of Commerce. always striving to stay on top of A successful management the ever changing real estate career in the retail industry had market.

Time To Sew opens on Treasury Drive A new business called Time To Sew opened in February 2014 to help residents of Bradley County and surrounding areas keep the tradition of sewing alive. Located at 2328 Treasury Drive in Cleveland, in the Sterling Pointe shopping center, the business stocks a variety of fabrics, home decor patterns and sewing supplies. Owner Cynthia Sousa said she gained the experience needed to run the business after holding a management position at Polymer Components for 20 years. Sousa said sewing has long been passed down from genera-

tion to generation as both a leisurely pastime and a way to make useful items like clothing and quilts, and she hopes her shop will play a part in helping keep that tradition alive.

People do read small ads. You are reading one now. Call The Banner 472-5041

Left: Jeremy Randolph, Licensed Funeral Director and Embalmer and Kim Randolph, Owner, Licensed Funeral Director.

We are proud to announce that Fike Funeral Home has changed it’s name to Fike, Randolph & Son Funeral Home. Jeremy Randolph is partnering with his father Kim to continue the 104 year legacy of Fike Funeral Home. Although the name has changed, father and son will continue to provide the same compassion, trusting service and commitment to the families they serve. Some things change, some things don’t!





12—Section A—Cleveland Daily Banner—Tuesday, February 25, 2014

Bishop Hill to be Wright Brothers building for the future 100 Black Men banquet speaker On March 8, the 100 Black Men of Bradley County Inc., will host its annual Scholarship and Mentoring Banquet. “Twenty Years in the Making: One Mission, One Cause and One Vision� is the theme for the banquet. The banquet begins at 6:30 p.m. in the Lee University Deacon Jones Dining Room. Bishop Guilford Ronnie Hill, pastor of The Church of God Sanctified Inc., will be the keynote speaker. Also speaking during the evening will be scholarship recipients. Hill, the son of Bishop and Mrs. Gilford C. Hill, is a native of Knoxville. He attended the 1969 year of school at Bradley Hill Central High School, before attending Suffield Academy in Suffield, Conn., where he graduated in 1972. He graduated from Duke University with a bachelor of arts degree in sociology and history. He earned his master’s of arts in educational leadership from Trevecca-Nazarene University in Nashville. Hill has a teaching career that spanned 33 years. He served 18 years at Cleveland Middle School, then three years at Cleveland High School as an assistant principal. He served 12 years as principal of Blythe-Bower Elementary before retiring in 2009. He currently is a field experience supervisor for student teachers at Lee University. From 1977 to 1981, Hill serve as pastor of The Church of God Sanctified Inc., in Madisonville. In 1981, he came to Cleveland as pastor of The Church of God Sanctified. He has been serving as pastor for 33 years. Hill served on the Board of Bishops and the Ecclesiastic Board of The Church of God Sanctified Inc. He served the church as Southern Regional overseer, which placed him over 22 churches and 40 ministers. In April 2013, he was appointed director of Christian Education Department for ministers and laity for the Church of God Sanctified Inc. In December of 2013, he was certified by the Institute of Leadership Deployment of Chattanooga, as a purpose discovery specialist and a city strategist. He has served on the boards of Habitat for Humanity, the Family Resource Agency and as an adviser for the Juvenile Court judge of Bradley County. He is a member of the board for the Bradley/Cleveland Teachers’ Credit Union and is on the board for CASA (Court Appointed Special Advocates), an advocacy group for children within the court system. Bishop Hill is married to Dera Ann Secrest Hill. Tickets for the dinner are $60, or $2,000 for a corporate sponsored table. Tickets may be purchased from members of the 100 Black Men or at the Cleveland/Bradley County Chamber of Commerce.

Wright Brothers Construction is proud to be part of area progress. In 1961, brothers James and Robert Wright started Wright Brothers Construction Co. Inc. with a small bulldozer they’d bought from their father and a dump truck bought at a surplus auction. With their wives doing the accounting, James and Robert performing all aspects of the work, plus one or two other dedicated employees, they began their company cleaning fence rows, building ponds and terracing farms and fields. The company specializes in highway and site construction, as well as bridge and structure construction, with a focus on grading and excavating services. Wright Brothers has contracts in most states in the Southeast. Wright Brothers has been blessed to be a part of several projects close to home. Projects have included the

Tako Yaki opened in 2009

Whirlpool plant in Cleveland, the Cleveland Regional Jetport Phase 1, 2 and 3, the Wacker plant site and the State Industrial Access Road to Wacker in Charleston. One of the largest contracts let by the Tennessee Department of Transportation and certainly one of the most challenging for Wright Brothers, has been the Hamilton County project beginning at Manufacturers Road and U.S. 127. This project consists of five concrete bridges and one steel plate girder bridge, 30 retaining walls, and related paving. Among projects Wright Brothers is working on is a federally funded project involving construction of road relocation, bridges and roundabouts associated with the first phase of the Chickamauga Lock replacement project. Wright Brothers also worked on site preparation for the Volkswagen Assembly Plant.

Steve Wright, president of Wright Brothers, served as chairman of the board for the Cleveland Bradley County Chamber of Commerce in 2012. He turned over the chairmanship in January of 2013. “While Wright Brothers has been blessed with a great share of the construction industry work this past year, and we have been blessed with awards, in our opinion, Wright Brothers’ single biggest asset over the last 51 years has been the amazingly talented and dedicated people who have worked with us, and the families that supported these employees,� a spokesman said. “No business is better than those who work there — an army of one won’t go far in the construction business. “We have come to realize that there is more to life than a paycheck, and we believe that the best companies balance safety, quality and production; and the truly blessed person will balance

Serving You Today for A Better Tomorrow

Tako Yaki was established in 2009. Owner Sam Lee wanted to open the restaurant in Cleveland because he knew it would be a great place for a Hibachi and Sushi restaurant. Lee assists with the sushi preparation himself. The restaurant name shows the restaurant’s features. Tako means Octopus and Yaki is grill cooking in Japanese. So, octopus from the sushi bar is cooking at the grill. The restaurant offers steak and seafood and has a Yakitori bar. In February, the restaurant began a dinner special, two regular dinners for $17.99. Tako Yaki was the top Japanese restaurant pick by Cleveland Daily Banner readers in the Best of Bradley County 2013 Reader’s Choice Award. It was also voted best sushi.

The Minnis Road Bradley County Fire Station is one of three completed in the last 12 months. It is staffed 24 hours a day, 7 days a week providing even better fire protection for our citizens.



faith, family and work. “Armed with these understandings, we have begun to work just as hard to help each employee achieve that personal balance, as we have for years with our company’s balance,� he said. Among the programs started at Wright Brothers is its Corporate Chaplain’s program. The goal of the program is to meet spiritual and mentoring needs in a private, professional and confidential manner. The company has also implemented a Prayer Warriors programs. This is a program to “give us the opportunity to care for each other through a prayer chain,� said a spokesman. Other programs are being planned for the benefit of employees. Wright Brothers Construction Company Inc. has realized the American Dream due to the grace of God and the hard work and dedication of its employees and family members.

Road work is nearing completion at the intersection of Durkee Road and Benton Pike. These improvements will help ease traffic congestion and improve safety on these two roads as they are traveled by many each day.

From Left to Right, seated: Commissioners Brian Smith (3rd District), Jeff Yarber (5th District), Louie Alford (2nd District), Adam Lowe (4th District), Bill Ledford (5th District). Standing: D. Gary Davis (Mayor), Jeff D. Morelock (3rd District), Terry Caywood (1st District), Connie Wilson (2nd District), Ed Elkins (1st District), Mark Hall (7th District), Charlotte Peak-Jones (4th District), Bill Winters (7th District), Robert Rominger (6th District) & Bill Griffith (6th District)

Sheriff Jim Ruth

Circuit Court Clerk Gayla Miller

Register of Deeds Dina Swafford

Road Superintendent Tom Collins

Trustee Mike Smith

Assessor of Property Stanley Thompson

County Mayor D. Gary Davis

County Clerk Donna Simpson


“Bradley County.... Tennessee At Its Best�


Section A—Cleveland Daily Banner—Tuesday, February 25, 2014—13





ELECTRIC DIVISION • Completed the installation of fused disconnects on South Lee Highway to improve system reliability. • Installed security lighting in the western parking lot at Cleveland High School. • Installed 5 new decorative security lights at Spring Creek. • Installed 10 new decorative street lights in Weston Hills Subdivision. • Transferred VEC customers to CU via annexation along Pleasant Grove Church Rd SW. • Updated electrical facilities for Cleveland Housing Authority at Baugh Street and Clemmer Street. • Osmose reject pole replacement project. • Padmount transformer maintenance project.

Issued a total of 911 work orders for the year of 2013 New Service – Commercial • Longhorn Steakhouse – Paul Huff Parkway • Publix Supermarket – Mouse Creek Crossing • Physical Therapy – Ocoee Place Development • Santa Fe Steakhouse – Bradley Square Mall • Easy Auto – Keith Street • Sports Medicine Complex – North Ocoee Street • Dollar General Store – Georgetown Road • Fire Hall – Minnis Road • Fire Hall – New Street SE • Jenkins Restaurant – Spring Creek Development

Traffic Light Projects • Installed radio network system to allow upload/download capabilities from 13 downtown traffic controllers to the Traffic Operations Center located at C.U. • Replaced signal heads and conductor at Broad Street and 3rd Street. • Changed traffic detection from to video to Wavetronix radar on 25th Street and Keith Street. • Installed additional Sensys puck detectors at the Whirlpool drive approach on Benton Pike. • Completed traffic signal work at APD-40 and McGrady Drive including controller programming, converting signal heads to LED’s, and installing Wavetronix radar. • Completed programming changes for the timing plan at Exit 20 during the construction process. • Completed an upgrade of the Traffic Operations Center software. • Replaced old video detection equipment with new Wavetronix radar detection at Keith Street and Inman Street. • Upgraded the signal heads to LED’s at Paul Huff Parkway and both ramps of I-75. • Installed programming and firmware updates to the traffic controllers at Inman Street and Wildwood Avenue, Keith Street and Paul Huff Parkway, Keith Street at Raider Drive, and Keith Street at Inman Street. • Provided service to a new traffic signal at McGrady Drive and Young Road. • Worked with TDOT on a new traffic signal at Lauderdale Memorial Highway and the new road to Wacker.

New Service – Residential • The Retreat at Spring Creek Phase II – APD 40 • Frontage Village Subdivision – Frontage Road • Silver Springs Subdivision – Old Freewill Road • Brooke’s Edge Apartments – Adkisson Drive • Weeks Horizon Townhomes – Weeks Drive • Mouse Creek Village – Mouse Creek Road • Southgate Hills Subdivision – South Lee Highway • Stonebriar Subdivision Phase IV – Old Tasso Road New Service- Industrial • Southeastern Materials Asphalt Plant – Fox Farm Trail SE • Manufacturers Soap (additional load) – Old Tasso Road Other Projects • Revised facilities at the Orbit service station located on Paul Huff Parkway. • Relocated existing distribution lines on Benton Pike for the road widening project. • Removed 2 street lights on 4th Street east of Ocoee Street to accommodate new construction by Lee University. • Installed underground primary and spare conduits at the Cleveland Jetport to serve hangars. • Extended 3-phase primary line at the Cleveland Jetport by 1,000 feet for future hangar development. • Installed the first phase of lighting at Brooke’s Edge Apartments. • Inspected and completed necessary repairs on 40 miles of fiber optical cable. • Installed facilities to serve 8 new townhomes located on Pryor Drive. • Installed 45’ wood pole at a water division pumping station near Anatole subdivision for radio communications. • Replace overhead facilities with underground service to the Admissions building at Lee University. • Repaired damaged fiber optic cable on 20th Street SE near Polymer Components. • Built new District substation on 9th Street SE. • Reconstructed 4 circuits leaving new District substation on 9th Street SE. • Extended Chatata Creek circuit C-214 along Old Powerline Road NE to Minnis Road. • Completed the installation of fused disconnects and sectionalizers on Blue Springs Road to improve system reliability.

Ongoing Projects • Implementation of distribution automation (Smart Grid) • Brooks Edge Apartments – Adkisson Drive • 69kV transmission capacity upgrade • Extension of Silver Springs Subdivision – Old Freewill Road • The Greens Subdivision – Inverness Drive • Discount Tire Center – Paul Huff Parkway • Speedway Gas Station – 25th Street at Chambliss Avenue • Speedway Gas Station – Georgetown Road and Paul Huff Parkway • Speedway Gas Station – Westland Drive and APD-40 • Relocation of facilities for road widening – Durkee Road • Rework student crosswalk on Ocoee Street for Lee University • Exit 20 at I-75 • APD-40 Interchange at Stone Lake Road



A. Centrifuge Replacement at WWTP This project consisted of the replacement of the existing centrifuge with a new centrifuge, modifications to the centrifuge building, and installation of a conveyance system to transfer dewatered biosolids to the biosolids holding pad. Conveyance system equipment was installed and placed in operation in November, 2010. A new centrifuge was purchased in early 2011. Construction was completed for modifications to the centrifuge building and installation of the new centrifuge with related appurtenances in April, 2013. B.

24” and 20” Water Main from HUC Water Treatment Plant to Eldridge Drive Water Storage Tank. Construction was completed on the first phase of 15 miles of 24” and 20” water main from the HUC Water Treatment Plant to the Eldridge Drive Water Storage Tank at Blue Springs Road and APD-40. The first phase was the construction of 25,000 feet of 20-Inch water main from the Eldridge Drive Water Storage Tank along APD-40 to Benton Pike. The first phase was completed in July, 2013. C. Changes to Bryant Drive Presure Zone Construction was completed for the installation of 1,275 feet of 12-Inch and 548 feet of 6Inch water lines, a check valve vault, and a pressure reducing valve vault. These improvements allowed transfer of the homes and businesses near McGrady Drive and APD-40 from Johnson Boulevard pressure zone to Bryant Drive pressure zone. This project was completed in November, 2013. D. Relocation of Water Mains on Benton Pike and Durkee Road Construction was completed in March, 2013 on the relocation of approximately 1,900 L.F. of 20-Inch, 4,200 L.F. of 8-Inch, and 1,200 L.F. of 6-Inch water main due to the widening of Benton Pike and Durkee Road. E. Van Davis Road Water Line Extension and Replacement Construction was completed in December, 2013 of approximately 4,511 L.F. of 6-Inch water main from Lower River Road along Van Davis Road. This project connected the existing 6-Inch water main on Van Davis Road to the existing 6-Inch water main on Lower River Road. F. Sewer to Phillipi Baptist Church Construction was completed in March, 2013, of approximately 460 L.F. of 8-Inch sanitary sewer main along Old Harrison Pike from Sipes Street to Holmes Street. This project provided sewer service to the property of Phillipi Baptist Church. Cleveland Utilities was reimbursed the costs by Phillipi Baptist Church. G. Cleveland Filter Plant -2nd Floor Remodel Construction was completed in August, 2013, on remodeling of the 2nd Floor offices and conference room at the Cleveland Filter Plant.

hydrographs will be used in lieu of creating a sewer model for use in the Capacity Assurance Plan (CAP). The CAP is a document specified in the CMOM document which provides for the analysis of flows created by new service connections to ensure they will not create or contribute to and sanitary sewer overflows (SSOs).



A. SCOPE 10 A large rehabilitation project is planned for Basins 10-36 and the 2nd phase of Basin 3145. This project will consist of lining, pipe bursting or digging and replacing approximately 50,000 feet of 8 inch sewer main, lining approximately 350 manholes, and lining or replacing 569 sewer services. The SSES in the Wildwood and Inman Street areas should be completed this spring. A rehabilitation project will be developed with work anticipated to begin in the fall. B. Relocation of Water Main at I 75 Exit 20 Construction began in late-2013 for the replacement of the bridge on Pleasant Grove Road at I 75 Exit 20. Water main relocation for this project should be completed in early 2014. C.

24” and 20” Water Main from HUC Water Treatment Plant to Eldridge Drive Water Storage Tank. Design of 10 miles of 24” and 20” water main from the HUC Water Treatment Plant to Benton Pike and APD-40 has been completed. The construction of the second phase of a water main to connect the Eldridge Drive Water Storage Tank to the HUC Water Treatment Facility will be from Benton Pike to Tasso Lane. Bids are scheduled to be received on the second phase in March and construction completed in early 2015. D. Blair Drive, Westview Drive, and Clemmer Drive Water Line Replacement Small water mains on Blair Drive, Westview Drive, and Clemmer Drive are scheduled to be replaced with 6” and 8” water mains. E. Ultraviolet Disinfection Addition at Waterville WTP Ultraviolet disinfection will be added to the Waterville WTP in early 2014 to comply with EPA Regulations. F. Cleveland Filter Plant The control room, laboratory, and kitchen will be remodeled in 2014.

SUBDIVISION ADDITIONS IN 2013 A. BROOKS EDGE APARTMENTS, PHASE I (Adkisson Drive) This project consisted of 1,760 L. F. of 8” sanitary sewer to serve 18 apartment units.

H. Ohio Avenue Water Line Replacement Construction was completed in July, 2013, on approximately 3,265 feet of 6-Inch water main to replace 2-Inch water mains on Ohio Avenue, 20th, 18th, and 17th Streets and Everhardt Drive.


I. Cleveland Filter Plant Construction was completed in May, 2013, on the replacement of the Liquid Alum Storage Tank at the Cleveland Filter Plant.

C. SOUTHGATE HILLS SUBDIVISION (S. Leey Highway) The project consisted of 1,121 L.F. of 8” sanitary sewer and 1,730 L.F. of 8” water main.

J. Anatole Sewage Pumping Station Construction was completed in August, 2013, on the replacement of the wet well at the Anatole Sewage Pumping Station.

D. BELLINGHAM SUBDIVISION (Urbane Road) This project consisted of 2,009 L.F. of 8” sanitary sewer and 1,412 L.F. of 6” water main.

K. Durkee Road Sewer Extension Construction was completed in October, 2013, on approximately 700 feet of 8-Inch sewer main to serve the Lambert property on Durkee Road. TDOT reimbursed Cleveland Utilities half the cost of the project.

E. SILVER SPRINGS SUBDIVISION , PHASE II (Old Freewill Road) This project consisted of 426 L.F. of 8” sanitary sewer and 614 L.F. of 6” water main.

L. SCOPE 10 In 2013 the sanitary system evaluation survey was completed (SSES) in Basin 10-36. This comprehensive survey included of 879 manholes, 190,134 feet of smoke testing, 44 flow isolations and 18,516 feet of large diameter CCTV work along the Mouse Creek Interceptor. Approximately 165,000 of CCTV was completed in other areas of the basin. Phase 1 of the Basin 31-45 rehabilitation plan was completed. During this project 11,040 feet of 8-inch sewer main was relined, 325 feet of 8-inch main was relaid, 1,345 feet of 24-inch main was lined, 71 manholes were lined, 132 sewer services were lined or replaced and 90 cleanouts were installed. The SSES in Wildwood and Inman Street basins was begun. To date the survey consists of 390 manhole inspections, approximately 90,000 feet of smoke testing, 30 flow isolations. CCTV work will begin in 2014. CSL Services maintained a total of 14 flow monitors throughout the wastewater collection system. These monitors will be in place long term to measure flows and monitor the progress made while rehabilitative work is being performed. These monitors will also be used to create rainfall derived inflow and infiltration (RDI/I) hydrographs. These

MOUSE CREEK CROSSING, PHASE II (Peerless Road and Paul Huff Parkway) This project consisted of 2,770 L.F. of 8” sanitary sewer and 1,160 L.F. of 8” water main.

F. THE GREENS SUBDIVISION (Inverness Drive) This project consisted of 1,302 L.F. of 8” sanitary sewer. G. PENNY HILL SUBDIVISION (Old Charleston Road) This project consisted of 592 L.F. of 6” water main. H. CLEVELAND JETPORT (Dry Valley Road) This project consisted of 941 L.F. of 6” and 1,073 L.F. of 8” water main. I. CANDIES CREEK COMMONS (Georgetown Road) This project consisted of 2,061 L.F. of 8” sanitary sewer and 3,212 L.F. of 8” water main. 2013 END OF YEAR STATISTICS 766 MILES OF WATERLINE 360 MILES OF SANITARY SEWER 2,603 FIRE HYDRANTS 423 FLUSHING HYDRANTS

Cleveland Utilities Main Projects Cleveland Utilities Main Projects Numerous server virtualization projects Upgrade of Cleveland Utilities website Implementation of bill remittance and check-21 system Customer Portal project Water AMI project IFMS to DMS financial software conversion project GIS Maintenance Connection software implementation Wi-Fi project for field work City storm water project

GIS Oracle database upgrade project Meter GPS coordinates project City of Cleveland Main Projects Jetport LAN design, setup and configuration T-1 circuit replacement at all Fire Halls Nextraq AVL project Netmotion virtualization project Benchmarking project Cleveland / Bradley 911 Center Main Projects NextGen 911 migration project PSAP conversion to MEP project CAD database upgrade project


14—Section A—Cleveland Daily Banner—Tuesday, February 25, 2014

Dick’s Graphics offers printing services

Fairfield Inn & Suites earns silver honors

Dick’s Graphics and Printing is celebrating more than 40 years of high-quality offset, digital and sign printing services. “Dick’s Graphics continues to grow because of the loyalty of our customers and the diversity and quality of our products,” according to Joe Callahan, owner. “The business continues to evolve to meet the ever-changing needs of our customers,” he said. “It seems the more we add on the creative design and quality of our work, the more we help our customers have the appearance and professional image of much

For six years, Fairfield Inn & Suites by Marriott has been offering travelers a comfortable and productive refuge on the road. Located at 2815 Westside Drive N.W., Fairfield Inn & Suites provides everything travelers are looking for, including friendly, knowledgeable staff, free Wi-Fi, indoor pool and complimentary breakfast. The hotel also has 1,300 square feet of meeting space for rental or corporate and social occasions. Fairfield Inn & Suites recently won the 2013 Silver Hotel Award from Marriott for being in the top 20 percent of the Fairfield brand for overall guest satisfaction scores. This award was based out of 702 Fairfield Inn & Suites located worldwide. “I am very proud of the success of our team in 2013,” noted Matthew Pieniaszek, general manager. “We have made great strides over the past year to reach the Silver level and I look forward to building upon our success for 2014,” he said. The management team at Fairfield Inn & Suites includes Pieniaszek; Natalie Lampkin, sales manager; Tricia Cox, operations manager; Rachael Hooper, executive housekeeper; and Chad Paschall, chief engineer.

larger companies,” he said. The company’s graphic design team uses a four-color proof printer for all design work, including signs and banners. A larger photo quality digital printer capable of producing full-color prints up to 12-by-18 is also available. The shop has sign and banner innovations that allow a larger scanner and more flexible fullcolor banner capability. With its growth rate, Callahan anticipates adding more employees and new equipment. The platemaker produces the highest grade screens. A four-color printer for ban-

added service.” Express Employment Professionals is owned by Renay LaRue and Celia Smith. Vickie Fisher is the branch manager. The office will be hosting a simulcast event on April 16. AP Photo Information on the event will be SAmSung geAr 2, one of two new computerized wristwatches, sent out via email on Feb. 26. Express Employment this time including health sensors and related fitness features to give Professionals can be reached at people a reason to buy one, is displayed at the Mobile World 479-1720. Congress in Spain. Expected highlights include major product

launches from Samsung and other phone makers, along with a keynote address by Facebook founder and chief executive Mark Zuckerberg. Samsung’s first Galaxy Gear smartwatch came out last fall amid much fanfare, but it landed with a thud in the marketplace.

Cherokee Financial Services has served area for 38 years Cherokee Financial Services, started by Bob and Terry Lefoy, has offered consumer loans in Bradley County for the past 38 years. Terry Lefoy still serves as CEO and president. In the past year, the company has upgraded its computer system and new employees. Don Littrell handles the daily operations and serves as vice president. The Cherokee

organization are almost endless. Dicks Graphis also designs and creates personalized stationery and notecards with exciting patterns, colors and monograms. Callahan noted Dicks Graphics is involved with Junior Achievement and other community-minded organizations. Dick’s Graphis is an all-inclusive print shop which offers fast service and quality work at reasonable prices. Services include printing, design, the finished product, bindery, specialty items, signs and banners — all with free pickup and delivery.

Retreat at Spring Creek has gated, luxury apartments

Express Employment has staffing services Express Employment Professionals first opened in October 2011 at 213 Ocoee Crossing. The business offers staffing services. The vision for the company is “to help as many people as possible find good jobs by helping as many clients as possible find good people.” They say they are “enriching the community through value-

ners lets the shop “offer timely turnaround and a processing of orders.” The shop motto is “printing in a hurry” with the highest quality of work. The instant and commercial print shop is located at 801 20th St. N.W. The business was established in 1972. The shop has updated its customer service area to provide a more relaxed atmosphere. During the last year, new product lines have been added for promotional items, such as pens, Koozies and pads. The choice of items to promote and advertise your business or

Financial Services team includes Chris Lefoy, Judy Brackett and Gen Goins. The company is run by local folks who are active in the community and church. Cherokee Financial Services is serving second-generation customers. Located at 1215 Spring Place Road, Cherokee Financial Services can be reached at 4725049.

The second phase of The Retreat at Spring Creek opened in April of 2013. A gate-community, the Retreat at Spring Creek began as a 199unit of luxury apartments in the first phase. Some 112 new homes were added with the completion of phase two. The community includes one-, two and three-bedroom apartments. The Retreat at Spring Creek offers amenities that include a clubhouse, business resource center, game room, swimming pool, a salt-water pool, outdoor cabana and cooking station, car wash, sand volleyball court, picnic areas, remote access garages, storage units, 24-hour maintenance service, and security gates at entrances. From one-bed and one-bath dwellings to three-bed and two full-bath homes starting at 796

square feet of living space and up to 1,362 square feet, the new lifestyle living can cater to virtually any family-size need. The Retreat at Spring Creek apartments have full-size washers and dryers in each unit, sunroom or outdoor patio in select units, wood flooring in kitchen and all appliances included. Other amenities of the Retreat are a 24-hour fitness center, keyless entrys, ceramic baths, walkin closets, 9-foot ceilings in some units, balconies or sunrooms in some units, the community building and clubhouse, billiards room, business center, volleyball court, car wash station, outdoor cooking amenities, picnic areas, walking trails and access to the Greenway system. The business office at the Retreat is open Monday through Friday, 9 a.m to 6 p.m.., and Saturday, 10 a.m. to 5 p.m.

Monroe Trotter helping fight cancer ‘God’s Way’ Monroe Trotter is offering access to the Natural Remedies Wellness Center. Trotter, who has had cancer seven times, noted he is a “miracle.” Trotter describes himself as a medical missionary evangelist. He found his miracle through “Jesus Christ the Master Physician.” He

said God has given him “the answer to cancer.” Through his center, he hopes to teach people how to manage high blood pressure, lower high blood sugar levels and eat foods that will heal. Trotter said “God has blessed me to create a ‘Divine Healing Boot Camp’ lifestyle program,

designed to position the participant to be divinely healed.” Trotter served as a corpsman in the U.S. Navy. After leaving the service, he worked five years delivering health care services in a prison. He left the prison medical service to attend Wildwood Hospital and Lifestyle Center in Georgia,

where he studied natural remedies. He received certificates in lifestyle counseling and hydrotherapy. He is using his education, training and experiences to help coach individuals in wellness. For more information, view or

Dari-Kreme has plenty of practice at making perfect foot-longs, shakes Dari-Kreme is known for its famous foot-long hot dogs and hand-pattied burgers. It also has more than 100,000 possible milkshake flavor combinations to cool your thirst. Other menu favorites include Darei-Kreme’s homemade chili and hot slaw. The restaurant, which has been in the community since 1966, is also famous for serving hamburger steaks and other plates with a choice of two of their 13 vegetables and eight meats. Located at 1401 S. Lee Highway, Dari-Kreme remains family owned and operates under the slogan, “48 years, practice makes perfect.” The local favorite hangout has

been continuously owned and operated by the Carden family since 1966. Sam, Sony, Randy, Tim, James and Joe Carden salute Mary L. Carden, who operated Dari-Kreme from 1981 until her death in July 2005. Unfortunately, the family also lost Danny Carden in 2013. The ever-popular restaurant was one of three favorite hangouts for cruising in the 1960s and ’70s. It is believed to be the only one continuously open since those “happy days.” “Thank you to our customers for allowing us to be a local favorite for over 48 years,” said a family spokesman. Dari-Kreme has added several items to its menu.

Other menu items include chicken casserole, ice cream sandwiches made of chocolate chip cookies, and kids' meals. Dari-Kreme also offers seasonal peppermint shakes. “We have classic video available for your enjoyment,” a representative said. “Call for a birthday party that includes free video game play. They also have free Wi-Fi. The classic restaurant also has Internet sales of select menu items, including barbecue, hot slaw, chili and more. Dari-Kreme can be found on twitter at It is also on Facebook and MySpace. ———

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Higgins Funeral Home has been serving Polk, Bradley, South McMinn and Old Fort over 85 years! The Higgins family established the business in 1928 and local manager Bill Blackwell, along with Ryan Qualls, continue the tradition of care, value and service. Higgins offers a beautiful chapel for funeral and memorial services and a large viewing room that can accommodate almost any size funeral. The large parking lot and covered entrance make the funeral home easily accessible to all. They have also recently remodeled the interior facilities and paved the parking lot. Higgins provides quality services at a reasonable cost. They proudly offer new limousines and hearse, memorial DVD’s, Thumbies keepsake jewelry, prayer cards, memorial folders, medallions and a wide variety of caskets, urns, monuments, markers and vaults. Higgins Funeral Home–serving your needs for over 85 years.

Funeral Home 423-338-2834

section A—Cleveland Daily Banner—tuesday, February 25, 2014—15

Umphy’s specializes in chicken town house Bake shop is the ‘sweetest place in town’ and its homemade biscuits Fried chicken may be the specialty, but Umphy’s Homemade Chicken and Biscuits offers a variety of items for breakfast, lunch, dinner and snack time. Many new and exciting items are on the horizon at Umphy’s. Located at 2487 Keith St., the menu includes boneless wings, jumbo strips, barbecue sandwiches and fresh chicken. The restaurant is also now serving chicken and dumplings. The restaurant offers dining in, carryout and catering services. The new owners, Keith Porter and Barry Schuch, along with their employees, thank the city of Cleveland for

more than 30 years of success the restaurant has enjoyed under previous names. Everyone agrees the Famous Recipe Breast Strips, accompanied by homemade biscuits and hot vegetables, are outstanding. The strips are breaded, battered and fried in the store. Other offerings include a two-piece chicken meal, threepiece breast strips, boneless wings and boxes of the famous chicken and country-fried steak. In addition, if you want to expand your choices, try the sandwiches. Meal sizes and prices, as well as specials, fit any customer's taste and budget. Have you tried the cinnamon swirls, especially for

breakfast? Other items on the breakfast menu include various combos served with beverage and a side: Sausage, bacon and egg, steak, chicken and pork chops. Porter said the restaurant is looking for 2014 to be a great year for the catering side of the business. He said although most people think of the restaurant as just fast food, catering from the complete menu has been offered for more than 19 years. The catering service is especially helpful and the restaurant can handle any affair — corporate meetings, social events, wedding parties, church functions or any group activity — that demands good food.

Renner Realty had great 2013 It was a fabulous year for Renner Realty in 2013 — and now they are looking toward 2014 for another successful year. While continuing the late Bruce Renner’s tradition, Renner Realty is now eager to increase its technology to better serve its clients. Amy Bales remains the managing broker for Renner Realty. With 13 years of real estate experience Bales has served a “multitude of clients.” Her husband, David Bales, has been learning the ropes and continues to assist her daily. Their teamwork has proven to produce success after success. Serving clients 20 years is a true testament to the track record of Danah Duff Stewart. “It certainly doesn’t feel like 20 years,” Stewart said.” I have enjoyed each and every client I have assisted. It brings me great joy to ‘bring you home.’ “It’s an amazing feeling when you have been able to make a family happy as they become homeowners. It is my pleasure to help my clients fulfill an American Dream. She is available at 596-0675 to help fulfill other dreams. Claudette Thompson has spent several years in the real estate industry. She is a diligent and thorough agent for Renner Realty. Individuals are invited to call her cell at 584-0041 for real estate needs. Another veteran member of the staff is Judy Dodson. She is a nine-year associate. She enjoys working with all types of buyers

and sellers. Investors are some of her favorite individuals with whom to work. Dodson's motto is "Drop what you're doing and show that property." Dodson can help make home dreams a reality by calling her cell at 790-2853. Another “friend” in the business is Kenny kendrick. He has been friend with the Renner family for many years. He is currently constructing a new home on Falcon Drive. Call him to get the information on this new home priced in the $110,000 range. He can be reached at 584-2287. Something that makes Renner Realty stand out is it has its own construction firm — Rob Renner Construction. One of the continuing projects it The Orchard, where homes range from $139,900 to $159,000. The home can be customized. Along with single-family dwellings, the also offer townhouses in The Orchard. call the office at 472-3285 for information. This year hold much advancement in the real estate market. The area continues to grow and Renner Realty is here to assist everyone with their home needs. Look to Renner Realty for a commitment to service. Renner Realty has stayed the course. There is no better representation than a history — a history of being there for the community, for its people and to make it a better place for all of us to work.

In the words of a local pastor, “We are blessed and highly favored ... and we are.” Renner Realty is located at 860 Stuart Road in Cleveland. The office is open Monday through Friday, 8:30 a.m. to 5:30 p.m. and Saturday, 9 a.m. to noon. For more information, call 472-3285 or any of the agents on their cellphones.

Town House Bake Shop is happy to help with a variety of wedding sweets, from the shower cakes, petit fours and tea cookies, to beautiful wedding cakes. The bakery offers “melt in your mouth” doughnuts every morning. The shop is known for its doughnuts and thumbprint cookies. “We make it all from scratch and use only the finest ingredients and it’s always fresh, never frozen. We also specialize in the most delicious fresh pies, pastries and cookies,” owner Scott Gilbert said. Arthur Gilbert purchased the Town House Bake Shop in 1962. His brother, Edward worked for him for about 15 years. Arthur sold the Town House Bake Shop to Edward and Thelma Gilbert. The bakery is now owned by Scott Gilbert and his brothers, Roger and Eddie. “We are proud to boast the fact

People do read small ads. You are reading one now. Call The Banner 472-5041

we are third generation of Gilbert bakers,” Scott Gilbert said. “We bake for the finest customers in Bradley County,” he said. “Customers become friends.”

The Gilberts noted “you can always find an assortment of sweets at ‘the sweetest place in town.” Town House Bake Shop is located on Keith Street.

Hungry Hearts Church is starting a church in Cleveland, TN. We will have joyous Spirit-Filled Praise & Worship, an anointed Sermon, and warm, inviting fellowship. We live the Saturday Sabbath, the Jewish Holy Days, and follow the dietary laws.

Bank of Cleveland’s Mortgage Lending Team

Jones tile Company focuses on custom tiling and flooring Keith Jones owns and operates Jones Tile Company. The company builds custom waterproof tile showers and floors. Jones noted they will design backsplashes for a custom job. “The variety of our company is what I like the most,” Jones said. “Most days, I’m installing tile, but some days I’m framing on a house or helping with irrigation. It’s the best job in the world.” “Good friends on the job sites also help. We usually cut up and have fun and always have something to laugh about. Life is too short not to laugh, so you better enjoy what you do,” he said.

Besides building and installing tile projects, Jones Tile Company also will install hardwood flooring. Jones has an apprentice — Shane Bandy — to assist him. Bandy noted, “I said last year that working for Keith was like a vacation. I take that back ... it’s hard work, but it is rewarding. I like grouting the tile and seeing it all come together. I’m learning a lot and enjoy working on different jobs. As Keith would say, I set my own hours.” Jones also serves on the board of directors for Ocoee Region Builders Association. He volunteers for ORBA and Habitat for Humanity.

Pharmacy home Care packages, delivers medicine Operating in Cleveland since 2013, Pharmacy Home Care of East Tennessee delivers packaged medications to a client’s home, whether it is a nursing home/retirement community or personal residence. Owners Jeff Wolfenden and Sydney Hopper have a combined pharmacist experience of 40 years. Wolfenden has owned and operated Crawford Pharmacy since 1997. Wolfenden explained the goal of Pharmacy Home Care is “to simplify the confusing and overwhelming task of medication management. Pharmacy Home Care is a closed-door pharmacy. It is not open to the public. Within six months of its opening, Pharmacy Home Care has approximately 120 customers and delivers to four senior living facilities. According to the website, the process is simple. Sign up and provide a list of all medications.

Pharmacy Home Care will then fill and deliver the doses to the residence monthly. The doses are packaged in easy-to-open pouches that are clearly labeled. Pharmacy Home Care will check monthly to ensure no changes in medications have occurred. They also work with doctors and insurance companies to make the process easier. Wolfenden and Hopper noted that Pharmacy Home Care is “the ideal solution for seniors living at home, caregivers, the chronically ill and anyone who takes medications regularly.” For information, call 790-7336 or visit online at

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It is still a great time to buy a new home. When you are ready to make your Now Apply Online! move, give Bank of Cleveland’s mortgage lending team a call or visit the website at to apply online.

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16—Section A—Cleveland Daily Banner—Tuesday, February 25, 2014

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Section B—Cleveland Daily Banner—Tuesday, February 25, 2014—1

B Church of God USA Missions has great year of ministry

LONZA plant is located in Charleston.

Lonza’s Charleston plant Helping quench world’s ‘thirst’ for clean water

Coming off its 50th anniversary in 2013 of producing HTH® calcium hypochlorite swimming pool and water treatment sanitizers, Lonza’s Charleston Water Treatment facility is playing a vital role in quenching the world’s “thirst” for clean water — one of the 21st Century’s most urgent global megatrends. The demand for clean water is acute as the world population has ballooned to more than 7 billion people and as industry, agriculture and consumers compete for this increasingly scarce and too-often polluted natural resource.

Lonza’s water sanitizers and related feeder systems are being widely used for everything from sanitizing swimming pools, spas and water parks to treating drinking water. These products and systems are also used in the pre- and/or post-harvest cleansing of fruits, vegetables, poultry and beverage bottles; to treat the water used to create major global carbonated soft drinks; and to disinfect water used in agricultural irrigation systems. Lonza’s drinking water treatment sanitizers and feeders, which are tailored for use in

small and mid-sized municipal water treatment systems, have long been used in North America. In fact, more than one-third of the municipal water treatment systems on Long Island use Lonza’s ConstantChlor® sanitizing feeders. The company is also making inroads in treating drinking water in other nations such as China, where there are hundreds of thousands of drinking water distribution plants in smaller municipalities and rural areas — but 70 percent of them have no water disinfection capabilities whatsoever.

Those kinds of dramatic opportunities explain why the treatment of industrial, municipal and commercial waters are seen as a major growth opportunity for the company. Lonza is already one of the world’s largest suppliers of recreational water treatment products for pools, spas and water parks, a position that it continues to build on with new products and superior customer service. Speaking of customer service, last year the Lonza Customer Care Center relocated from the Charleston plant to a new facility at 3575 Keith St. in Sweet Grass Court. The Customer Care Center team provides technical support and product knowledge to consumers who use Lonza branded treatment chemicals throughout the United States, Mexico, Canada and many other parts of See LONZA, Page B2

The Division of World Evangelization of the Church of God is a two-tiered division consisting of World Missions and its ministries in 179 nations, and USA Missions (formerly called Evangelism and Home Missions), which concentrates on evangelism and missions within the United States of America. USA Missions has historically been a service-agency to the local churches and the state and regional offices of the denomination, providing resources, reference materials, conferences, and consultation. Several states have either full-time or part-time state directors of USA Missions. In other states, the administrative bishop serves in a dual role as administrator of the state and as USA Missions director. The mission of USA Missions is “to develop and implement programs and ministries in soul winning, evangelism, and church growth that will assist the local church to reach and reap the harvest of the 21st century.” The ministry is under the leadership of Dr. Wallace J. Sibley, assistant general overseer and director of the Division of World Evangelization. The USA Missions administrative coordinator is Dr. James E. Cossey, who manages the day-to-day operations. The 2012-13 church year has been a banner year for USA Missions. Several new ministry partnerships were formulated,



outstanding conferences were conducted, and the year ended with a very positive financial position, in spite of financial cutbacks and the struggling economy. USA Missions conducted a very successful Smoky Mountain Jubilee, the annual seniors conference that meets in Gatlinburg each April. Another conference is scheduled for April 8 through 10 and will feature a musical concert by Jeff and Sheri Easter, and an up and coming group from South Pittsburg, called Back Home. The national Church of God Seniors Talent Competition is also part of this conference, with tremendous music, art, and creative writing entries from senior adults from all across the nation. The Jubilee worship service will feature music from Ann Downing and a message by Dr. R. Lamar Vest, former general overseer of the Church of God, and immediate past president of the See MISSIONS, Page B2




Providing Five Star Health Care reported by the

SAFETY IS No. 1 — Thanks to the vigilance and focus of the entire Lonza Charleston team, the 2013 Environment, Health and Safety performance matched the previous best EHS performance (2010) with one recordable injury for the year. From left are John Joines, mentor; Josh Howard, safety advocate; Scott Edgemon, EHS supervisor; Charlie Caudill, EHS manager; Jennifer Johnson, EHS administrative assistant; John Newman, safety advocate.

Centers for Medicare & Medicaid Services

2013 was a record year for Chamber of Commerce “Our Chamber is a very powerful force when the members join our staff to achieve a goal,” 2013 Chairman of the Board Steve Robinson said during the 88th Annual Meeting of the membership organization. Robinson referred most specifically to the challenge he issued in January 2012 and the resulting achievement by October 2013. “When I accepted the office of board chairman last year,” Robinson reminded, “my goal was to make our 88th year the ‘Year of the Member’ by focusing on three areas: recognition, united strength and expansion.” The Chamber’s current membership base represents more than 9,600 member years. This number expanded with the fall membership event, which netted nearly double the goal of 300 new members. The more than 555 new members earned the Chamber recognition as first in the state of Tennessee and third in the country for a membership effort of this kind. “This growth gives us united strength,” Robinson stressed. “Our goal was to be a thousand members strong, but we now speak with a united voice with 1,229 members.” The October membership event involved 300 member-vol-

unteers who rose to the challenge and almost doubled the Chamber’s size. Again Robinson challenged, “What goal is beyond our reach with this level of commitment?” The Chamber’s Program of Work for 2013 was introduced last January with a continued focus on improving programs and projects already in place to reinforce the Chamber’s mission: “The Cleveland/Bradley Chamber of Commerce is a quality organization dedicated to the business development of our members, the economic growth of our region, and the highest quality of life for our community, the Ocoee Region of Tennessee.”

Once again, as the year unfolded, new programs and projects enhanced those ongoing programs and projects. “In March we presented two sold-out seminars for our members for improving skills in working with difficult employees and enhancing customer service,” Bernadette Douglas reported. “Both netted significant revenue for the organization.” Such seminars are part of the Chamber’s efforts to provide definable benefits and offer value to business members through training opportunities for small businesses. Douglas, the staff representative to the Chamber’s executive committee, examines and addresses the internal needs of the Chamber of Commerce on a continual basis to preserve the organization’s viability. “Internally, the Chamber staff was able to lower our employeebenefit costs by entering into a Professional Employment Organization agreement with LBMC Employment partners,” she reported. She added, “Our Chamber is recognized around the region and the state as a model of best practices as evidenced by the number of our staff being asked to serve See CHAMBER, Page B4


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2—Section B—Cleveland Daily Banner—Tuesday, February 25, 2014

Missions From Page B1

SPIN FLASH DRYER PROJECT TEAM members include, from left, front, Butch Smith, Tom Coleman, Greg Neuendorf, Ron Masterson, Bill Emrey, back, Winton Westberry, David Sauer, David Goodner, Richard Duncan and Tom Wilkerson.

Lonza From Page B1

the world. In 2013, the Customer Care Center fielded nearly 70,000 contacts from consumers via telephone, live chat, e-mails and social media. The team also serves as a communications hub in addressing emergencies involving Lonza products.

operational efficiency, but it requires less power usage and related emissions, reducing the facility’s overall carbon footprint. Projects like these help assure the future growth of the plant in its mission of providing clean water across multiple market segments.

World-Class Safety Performance At the Charleston plant, the 250-plus employees recently passed more than three years without a lost-time workplace injury or illness. The plant’s overall OSHA recordable safety incident rate of 0.32 is truly in world-class territory — and is closing in on the company’s and the plant’s ultimate goal and vision — of zero accidents and injuries. This safety record is all the more remarkable when one considers that the plant recently completed the second phase of installing a new system that more efficiently dries calcium hypochlorite slurries to create the dry form of the product that is then packaged for sale to customers. This new spin flash dryer technology not only improves

Lonza in the Community Lonza will continue to provide support to select Charlestonarea charitable and educational organizations and initiatives. During the past year, the site and its employee volunteers were recognized for their efforts as BEST (Business and Education Serving Together) Partners with Walker Valley High School, as a leading team in the American Cancer Society’s Relay for Life, and as key contributors to Junior Achievement. Lonza is also part of one of the most active and longest running Community Advisory Panels in the nation. Headquartered in Basel, Switzerland, Lonza is one of the world’s leading and most trusted suppliers to the pharmaceutical, biotech and specialty ingredients markets. We harness science and technology to

create products that support safer and healthier living and that enhance the overall quality of life. Not only is it a custom manufacturer and developer, Lonza also offers services and products ranging from active pharmaceutical ingredients and stem-cell therapies to drinking water sanitizers, from vitamin B compounds and organic personal care ingredients to agricultural products, and from industrial preservatives to microbial control solutions that combat dangerous viruses, bacteria and other pathogens. Founded in 1897 in the Swiss Alps, Lonza today is a wellrespected global company with more than 40 major manufacturing and R&D facilities and approximately 10,000 employees worldwide. The company generated sales of about CHF 3.6 billion in 2013 and is organized into two market-focused segments: Pharma & Biotech and Specialty Ingredients. Lonza’s stock is publicly traded on the Swiss and the Singapore stock exchanges. Further information can be found at

Exclusively Shelter Pets serves pets, their people in many ways Caring members of Exclusively Shelter Pets Inc., a nonprofit humane organization, work tirelessly to help pets and people in great need in a wide variety of ways. Throughout each year innocent pets who no one wants are rescued by ESP, vetted, taken into home foster care for rehabilitation and socialization and then made available for adoption into carefully screened forever homes. If things for some reason do not work out, ESP gets the pet back, as stated in the organization’s contract. Quality of life of each precious pet rescued by ESP is “our top concern,” ESP members are quick to explain: “We do not boast about the numbers of pets we have gotten adopted. Our priority is making certain beyond doubt that the life of each rescued pet saved by ESP is wonderful when he/she goes to her new lifetime home.” Each year ESP also provides funds for veterinary treatment for injured and sickly pets whose owners have few

resources; and for getting pets examined, spayed/neutered and vaccinated at long-established veterinary hospitals, as funding permits. Dogs, cats, kittens and puppies of all descriptions and sizes have been given new lives by ESP in recent months, including an 8-week-old puppy who had been abandoned and spent the night outside without shelter when area temperatures dipped into the single digits. A caring person called ESP and that puppy has now had her first puppy vetting and is being lovingly fostered in a home where she is described as “so bright and so sweet,” by her ESP foster mama. Three elderly dogs, recently saved by ESP, include two who are blind and one who has arthritis. One is a 7-year-old Yorkie whose owner was moving and could not keep her tiny companion. That little one has been adopted by an ESP foster caregiver’s family member who is a veterinarian in another state with plans to see if this little one is a candidate for sur-

gery that could restore her sight. Another, a tiny 12-yearold Chihuahua was cruelly abandoned and discovered by a caring resident who called ESP. She was taken into a foster home who soon made the decision to keep her as their own for the rest of her sweet life. The third little elderly Chihuahuamix who has “slowed down some, but is so sweet” is also being kept forever by her foster caregiver who will quickly say, “She and my husband just loved each other from the first day. Her forever home is with us.” ESP also provides humane education programs and pet and wildlife humane education columns and photos weekly in the Cleveland Daily Banner. ESP welcomes tax-deductible contributions of any amount to help its mission of caring for innocent dogs, cats, kittens and puppies in great need. Send donations to: ESP, P.O. Box 4864, Cleveland, TN 37320. For information, call 423-7285414 where a listening line is always available.

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American Bible Society. North Cleveland Church of God was the site of the biennial Women in Ministry Conference, Aug. 8 through 10, 2013, where the Dixon Chapel was filled to capacity with women pastors, evangelists, teachers, counselors, music ministers, and youth leaders. Ana Ruth Diaz, from Tegucigalpa, the female founder and senior pastor of a 6,000member Church of God congregation, was the keynote speaker. Pastor Deven Wallace from Ooltewah, led a dynamic prayer service, and talented women of the Church of God conducted a variety of informative workshops. The final service featured the persuasive ministry of Pastor/Evangelist Jocelyn Barnett from West Palm Beach, Fla. Oct. 24-25, 2013, chaplains and other jail and prison ministry workers from local churches in several states gathered at the International Offices Chapel for the biennial Jail and Prison Ministry Workers Conference. The evening worship services featured Pastor Ronnie Hepperly from RIO Church in Maryville and Reverend Kier Jackson from Pittsburgh, PA. Both men had histories of run-ins with the law prior to their conversions to Christ, and both are actively engaged today in reaching prisoners for Christ and the Church. Jail and prison ministry experts conducted workshops for the delegates. A highlight was the banquet held at the Mountain View Inn, where several individuals shared testimonies of how Jesus Christ has saved them from a life of crime and addictions. A new partnership ensued with the Billy Graham Evangelistic Association that saw several hundred Church of God congregations join together with thousands from across denominational lines in the My Hope America campaign in November 2013. Scheduled to coincide with the 95th birthday of “America’s Pastor,” Dr. Billy Graham, the My Hope America campaign gave local churches, pastors, and members an opportunity to open their homes for the sharing of the gospel. Other partnerships that have enjoyed ministry success this past year are Challenge Golf Association (an evangelistic outreach to unchurched golfers), the Global Institute for Ministry and Training (a ministry that teaches churches and pastors about outreach to Muslims), Ishmael’s Blessing (a ministry to Muslims), Vital Initiative (a leadership ministry for small churches), and Mission America Coalition (an interdenominational fellowship of denominational and para church leaders, birthed out of the International Congress on World Evangelization, called together by Billy Graham, and held in Lausanne, Switzerland in 1974). Six additional ministry entities are under the umbrella of USA Missions: n Church Affiliations and Amalgamations (Bishop Billy Claypoole, coordinator), works with Independent Pentecostal congregations seeking for a spiritual covering and a “Kingdom Connection” with others of like faith. This office has resulted in scores of congregations and ministers being added to the Church of God. n Church of God Black Ministries (Dr. Kenneth Hill, coordinator) is dedicated to

resourcing and assisting ministers and Church of God congregations of African descent. n Hispanic Ministries (Dr. Carlos Moran, director) ministers to the fastest-growing segment of the U.S. population, with representation, resources, church planting, ministerial care and translation services. n Church of God Ministry to the Military (Dr. Robert Moore, director) is a cutting-edge ministry that provides New Testament fellowships, local churches, personnel, and resources to assist men, women, and families who, because of military service, have been transferred away from their home congregations. n Men and Women of Action (Hugh Carver, coordinator) is a ministry of volunteers that assist in hands-on building, remodeling, and repair of facilities for worship and ministry both in the United States and abroad. USA Missions and the World Missions Department jointly support MWOA. n Multicultural Ministries (Dr. G. Dennis McGuire, director) is committed to evangelism, church

planting, discipleship development, and training among the various people groups that have immigrated to America, and now call this nation their home. n Personal Evangelism (Leonard Albert, coordinator) conducts seminars, training venues, video and printed resources to assist local churches and believers in sharing the gospel of Christ with others. The latest estimates say that 100 million Americans (75 million adults) are totally disconnected from any local church body. If one adds those who claim a church affiliation but who have not attended church a single time in the past year, the number swells to 125 million. While celebrating, and participating in what the Church of God is doing to reach the nations of the world, USA Missions is committed to assisting the American church in making inroads into an American culture that is in obvious spiritual decline. For more information on USA Missions, one may contact the USA Missions office at 423-4787103, or visit us online at

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Section B—Cleveland Daily Banner—Tuesday, February 25, 2014—3

Westmore Church of God

‘Reach with Care, Nurture with Word and Worship with Passion’ Westmore Church of God, currently located at 2412 Wolfe Drive, is experiencing tremendous growth while impacting local communities and people around the world. In 2013 many exciting things happened at Westmore. From membership growth to missions efforts on every populated continent, Westmore continues to “Reach with Care, Nurture with Word and Worship with Passion” locally and around the world. On a weekly basis, Westmore offers different venues for worship experiences. On Sunday morning at 10, the main morning worship service takes place. This is a time where believers and non-believers can experience a contemporary blend of traditional and newer styles of worship as well as the presentation of the gospel. The High 5 Children’s Ministry meets twice a week. On Sunday mornings at 10, ages K-5 share in a large group time of worship. With videos and live skits, and many other methods of illustration, Pastor Chris Knipp teaches God’s word in a way the children can understand. For younger children, Pastor Anna Anderson teaches with puppets and illustrations, making sure no groups are left without ministry. Nursery is provided for infants. On Wednesday nights at 6:30 the age-specific groups meet. From Royal Rangers to Girls Clubs, Westmore’s High 5 Children’s Ministry seeks to disciple children on a weekly basis. In 2013, the Element Youth department continued its Fusion service that meets Sunday mornings as well. This is an age-specific service that targets students from grades 6-8 with music and preaching designed to peak their interest. The Element Student ministry also meets twice a week for large and small groups. On Sunday nights, students encounter a time of discipleship in small group, age-appropriate settings. On Wednesday nights, students’ grades 6-12 come together

for a large group corporate worship experience. The Element travels worldwide on various mission trips to Haiti, New York and several youth camps around the country. From the arts to athletics, skate parks to video games, the Element youth ministry offers something for all students. If you or a student you know is interested in the Element youth ministry, please contact Pastor Jared Waldrop at 423-479-3415 or you can follow on twitter at @ThisElementLife. Recognizing the need for ministry in times of spiritual crisis and change, Westmore has branched out in its counseling efforts in 2013. Pastor Gail Lemmert continues to offer one-to-one counseling for those in the Westmore family, and now she is making her counseling services available to those outside the church for a small fee. Gail has been serving in counseling ministry for several years, and offers Pre-Marital Counseling, Divorce Care and Grief Care, as well as specialized counseling for those in need. Should you find yourself in a position where counseling is needed, please contact the church office and ask for Pastor Gail Lemmert, 423-479-3415. One of the most dynamic ministries at Westmore is the Music and Media Ministry, under the direction of Pastor Steven Allen. Pastor Steve and his wife, Laura, have been at Westmore for 13 years, and each week they lead a 100-member choir and orchestra, plus a dedicated media team. This group produces various Easter musicals and Christmas concerts, all with live music, and serves around the world on mission endeavors. In addition to the weekly ministry, the music department oversees the Music Academy, a place where students can take voice lessons or learn how to play an instrument. You can see the choir and orchestra in action each Sunday on Charter Cable channel 5 at 7:30 a.m. and 8:00 p.m.

If you are interested in more information about the choir, orchestra, media or music academy program, contact Laura Allen at the church office 423-4793415. The Senior Adult Ministry at Westmore continues to grow under the direction of Pastor Wendell Smith. Wendell has been serving in various ministry capacities for several years and brings a vibrant energy as he leads our senior adults. With monthly activities including trips to the Cumberland Playhouse, Valentine and Christmas banquets and covereddish fellowships, the senior adults are a group on the move. Weekly prayer meetings and different classes together make the senior adult ministry a great place to be. For more information on senior adult ministry contact Pastor Wendell Smith at 423-479-3415. With church plants and missionaries on every populated continent, the mission arm of Westmore is far reaching and strong. New church plants in Salt Lake City and Cuba, a hospital in Honduras, and a new focus of reaching the unreached people groups in Nepal, one of the foundational blocks of ministry at Westmore is the Global Evangelism Team (GET). Funding more than $350,000 in mission projects and missionaries, Westmore takes seriously the call to carry the gospel of Christ around the world. Not just across the ocean, but also across the street, Westmore is involved in local ministry and care projects that benefit Cleveland and Bradley County. Impacting our schools, Westmore partners with the GOAL Academy and the Chamber of Commerce to extend ministry to the local area in the school system. For more information about missions at Westmore, contact Pastor Jonathan Stone at 423479-3415. “With the energy and passion propelling us into 2014, we at Westmore believe God is guiding us into the future and keeping us

in His will,” a church representative stated. Westmore owns 121 acres formerly known as the Rolling Hills Golf Course and in 2013 additions to the roads, infrastructure and Senior Adult housing were made. Architectural plans continue to be developed and a proposed 44,000-square-foot worship facility is on the horizon for the near future possibly in 2014. If you find yourself looking for a place to worship and belong, please contact us. We would love to have the opportunity to minister to you and your family. If you have any questions about Westmore or the ministries we offer, please contact or reach out to any of the pastors listed below or visit the website You can also view worship services online or on Charter Channel 5 at 8 a.m. and 8 p.m. Television Ministry is a new format for the Westmore Church. You can view the various programs on Charter Channel 5 according to the following schedule: Sunday at 8 a.m. and 8 p.m., Westmore service; Monday through Friday, 7:30 a.m., High 5 Junior; and Monday through Friday, 4 p.m., High 5 Children. Westmore COG looks forward to the great things God is going to do in Cleveland and Bradley County in 2014. The staff includes: Kelvin Page, senior pastor, Jason Browning, associate pastor, Jonathan Stone Missions, C.E., Steven Allen, music media, Wendell Smith, senior adults, Jared Waldrop, student pastor, Chris Knipp, children pastor, Gail Lemmert, counseling,

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4—Section B—Cleveland Daily Banner—Tuesday, February 25, 2014

Bakery Cottage cooks up delicious delicacies The Bakery Cottage opened in Young said they are always March 2011 specializing in cus- experimenting with new recipes tom and unique baked goods. and looking to expand the prodLeslie Young, owner, “takes uct line of custom and one-of-agreat pride in consistently offer- kind baked goods. ing new and different delicacies, Since she has worked on three as well as seasonal favorites.” mission trips, Young is also Among the favorite cakes accustomed to cooking for large found at the Bakery Cottage are groups. Specialty orders for Italian cream, coconut large groups can be accommomore Than 300 member volunteers lead the Chamber of Commerce in a record-breaking membership event that netted 555 new mem- carrot, surprise, tiramisu, blueberry dated. bers in three days last October. stack cream and confetti. She also said the Bakery Shop Among the other favorites are offers unique seasonal baked special sausage balls, coffee goods for almost every holiday cakes, turnovers or cherry bars. throughout the year. The Bakery Cottage cakes and Young suggests calling for cookies are always made from sugar-free items. From Page B1 scratch of the very finest ingrediThe shop is located at 122 ents. Bernham Drive, Suite 2, off Paul Young said they also do cus- Huff Parkway behind Hardee’s. in leadership roles in numerous tom and homemade bread She suggests customers click regional and statewide commitorders. onto Facebook and like the tees and organizations.” They have a select lunch Bakery Cottage. The Cleveland/Bradley County menu. Call to find out the daily For menu or custom orders, Safety Council continued to gain featured items. Coffee and bot- call the Bakery Cottage at 728standing in the business commutled drinks are also available. 1700. nity during its second year of existence, according to Lisa Pickel, director of existing industry programs. “Nearly 160 local business representatives interested in safetyrelated topics participated in programming in 2013,” Pickel noted. In the workforce development/education arena, which seeks to address employers’ needs and prepare a skilled, com1105 South Lee Hwy. 423-479-2742 petent and competitive workforce, the Chamber continues to offer The hiwassee river Heritage Center opened in Charleston opened as part of the Convention & two successful programs that Visitors Bureau’s efforts to provide tourism destinations and help preserve an important part of the area’s impact students. heritage. The center is now designated a National Park Service Certified Trail of Tears Interpretive Site. “The 17th annual Job Shadowing event placed 331 high school juniors in 68 businesses, industries and schools to expose them to a career that interests them and help them make decisions about continuing to pursue a job in that field,” Sherry Crye, director of workforce development, said. Crye also pointed out that 173 seniors graduated as certified Ask for Larry, Gene, Tennessee Scholars this past May. Some 1,347 students now Gary or James have graduated from this rewards-and-recognition program We Take Pride since its inception nine years ago. The major accomplishment for In Our Rides. our Convention & Visitors Bureau in 2013 was the opening of the Hiwassee River Heritage Center in Charleston in May. Such efforts are part of the CVB’s promotion of the region as a destination and stopover point to families, individual travelers and groups. “This center provides a tourism destination and preserves an important part of our area’s herThe Chamber of CommerCe hosted two sold-out customer-service seminars last spring with itage,” Melissa Woody, vice presi- speaker Bill Drury. Because of the positive response, Drury will return in March 2014 to present two sesdent for the Convention & Visitors sions on team building. Bureau, pointed out. She added that the center was bership director, and Lisa Pickel, designated a National Park attracted the attention of out- Retention” in 2014. “During fall semester 2013, director of existing industry proService Certified Trail of Tears siders. The Milken Institute, an Interpretive Site later in the year. independent economic think the Chamber served as a client grams, received service awards The most significant accom- tank, recently ranked Cleveland for a Public Relations Planning & for five years of dedicated service plishment in 2013 for the eco- at 25th among “Best Performing Management class at Lee to the organization during the University,” said Nancy Neal, vice Chamber’s 88th Annual Meeting. nomic development program was Small Cities.” “Our goal is to help keep our “This was a dramatic jump president for communications, the start of site master planning, engineering and environmental from 119th place in 2012,” he who worked directly with the stu- community one of the best perdesign for the development of the observed. “We have also been dents. “An agency-team of five forming small cities,” President 330-acre Spring Branch named one of the top 10 metro students researched, planned and CEO Gary Farlow summaareas in the state of Tennessee and developed a PR campaign rized. “What you read in this artiIndustrial Park. “We also facilitated geotechni- that have maintained a strong they believed would help us cle is but a sample of the day-to654 S. Ocoee St. accomplish organizational day work of the Chamber of cal and environmental evalua- economy during a recession.” The economic developer also goals/objectives focused on Commerce. We will continue to tions on an additional 250 acres of privately held properties to pro- noted that last year Cleveland membership retention and on the improve programs and projects Nights, Sundays & Holidays vide locations for new industry was ranked as one of the cities communications tools we cur- already in place and initiate new ones to propel us into the future. 472-7312 until we have developed the APD that experienced a manufactur- rently use.” “But we can only do so with Neal said the results of that 40 interchange that will provide ing resurgence in a report from “When Quality & Craftsmanship are Important” access to the Spring Branch the Federal Reserve Bank in timely study will be considered the support of our members and volunteers,” he continued. “We Park,” explained Doug Berry, vice Atlanta’s publication called for implementation in 2014. At the conclusion of the year, celebrate the successes of 2013, president for economic develop- EconSouth. The Chamber of Commerce is two Chamber staff members also but we eagerly anticipate another ment. Berry also reflected on how transitioning from the 2013 “Year celebrated significant milestones. exceptional year in 2014.” Cleveland’s performance has of the Member” to the “Year of Both Aaron Weatherford, mem-



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Cleveland Collision provides full-service auto-body repair Cleveland Collision Center stays on the cutting edge of the car repair industry. The family-owned and operated Cleveland Collision Center is a full-service, auto-body repair center offering complete collision repair, framework, auto painting and detailing, according to owners Angie and Bobby Ledford. “We repair all makes and models of vehicles,” the Ledfords said. Free estimates and reasonable prices are the watchwords of the repair center. Cleveland Collision Center has frame machines, tools and skilled technicians to provide quality and professional repairs. “We have factory-trained technicians for the Car-O-Liner — a computerized measuring system, which is the most advanced system on the market. The system ensures repairs are the closest to perfect as possible,” the Ledfords noted. “We use high-quality paint and materials to ensure a true

color match, and a state-certified paint technician,” they said. A computerized in-house paint matching system is used to match even the most custom of colors. Cleveland Collision Center is ASE and 1/Car certified. All of Cleveland Collision’s employees are certified in their respective fields. The center is a direct-repair facility, which means it is on the preferred provider list. “This helps ensure a smooth and speedy repair process,” Ledford said. “We offer a lifetime warranty.” Cleveland Collision plans “to stay on top of the industry as it changes and evolves.” The center is committed to training its employees to meet the new technology challenges. The Ledfords also keep up with trends, new products and equipment. They said they have continued to expand EPA certifications, including paint spraying and disposal.

The Ledfords are “proud that our prices are as competitive or below some others in the industry.” Angie and Bobby Ledford thank their customers for choosing Cleveland Collision Center and invite others to call today for details on putting their vehicle back into tip-top shape. The Ledfords noted they have been Better Business Bureau complaint-free for more than 13 years. Jason Ledford, the owner’s son, is the shop manager. He is proficient in all aspects of the business. Jason graduated from East Tennessee State University with degrees in business management, marketing and accounting. Daniel Hesson is the company’s estimator. Cleveland Collision offers a “down-to-earth atmosphere” that is shown as you walk in the door. Stop by and see Cleveland Collision for all your estimating and auto body repair needs.

Thank You Let me start by saying Thank You Bradley County for allowing me the HONOR of serving as your Circuit/Criminal Court Clerk. Since being elected in 2006 my dedicated offices have generated $19.3 million for the Bradley County General Fund. My Staff and I will continue to serve with professionalism and dedication. I again ask for your prayers and support. Sincerely

Gayla H. Miller, Clerk & Staff

section B—Cleveland Daily Banner—tuesday, February 25, 2014—5

At Physician Services

Parents get ‘weapon’ against drug abuse Physician Services of Cleveland, PC, created a new bond with parents in 2013 by creating the $5 drug test. Parents now can have an incredibly low-cost weapon against drug abuse in their home. David Sink, practice administrator for Physician Services, explains, “It really does take a village to raise a child. Teenagers are offered and sometimes bullied into trying drugs. That experimentation often leads to a domino effect that many cannot AWARD REALTY had its best year ever in 2013, despite the weak escape. economy. the professionals at Award said, “Call us to work with peo“Today, any parent can buy ple who will work for you.” Award Realty has operated in Cleveland one of our $5 six-panel drug tests and lay it on the counter. since 1980. For more information, call 476-3205. Kids will surprisingly tell those

American Legion Post 81 reaching out to veterans As a nonprofit Veterans organization, American Legion Post 81 is here to serve the armed forces of the United States and Veterans in our community, their families and friends. The American Legion’s success depends entirely on active membership, participation and volunteerism. The Legion’s purpose is built upon Four Pillars of Service — Veteran Care, National Security, Americanism and Children and Youth. The Legion provides social and recreational activities for members and their guests at the Post Home, including Friday night dinner specials, Karaoke and live dance bands. Pickin’ At The Post, the post’s bluegrass bands, play on various Sunday nights. The post has a full-service bar and the 81 Kitchen is open on most entertainment nights. The post home welcomes all veterans and active duty military and encourages them to

become a part of the membership. Special dinners and meeting nights are in a smoke-free environment. The meetings are held on the second Monday of every month at 7 p.m. The Legion also offers memberships for Ladies Auxiliary, Sons of the American Legion and the Legion Riders. On Sunday, March 16, at 1 p.m. the American Legion’s 95th Birthday will be celebrated. “We encourage all members, military, family and friends to join in this celebration,” a representative said. “In May, we will be introducing our outdoor 81 Flea Market. To become a vendor, contact or call the post,” he said. To learn more or to become a member, please visit the post home or website at You may also call, or find the group on Facebook at tnpost81.

Chandler Properties has storage and rental units Chandler Properties is a locally owned self-storage and residential rental property portfolio. Michael Chandler Rogers, a certified public accountant, founded Chandler Properties in 2001. Since then the company has grown from a single duplex to more than 10 residential units, and 180-plus self storage units. Michael Rogers commented, “This past year was a busy year for Chandler Properties. We added two residential properties and 66 storage units to our portfolio.” The two residential properties were foreclosures and required extensive remodeling, and were subsequently rented to tenants. In the summer of 2013, the Westland Drive Storage location added 34 non-climate storage units to the current facility. Later in the fall, 32 climate-controlled storage units were added to the facility. Along with property additions, Chandler Properties also upgraded its self storage software.

Rogers noted, “We now have the ability for tenants to reserve units and pay online with our new software. Prospective tenants can go to www.WestlandDriveStorage or to view current inventories and reserve a unit.” Tenants can then log into their own account and make payments each month without having to visit our office. This feature along with automatic reminder notices has created efficiencies for Chandler Properties. Rogers noted his enthusiasm for the upgrades by commenting, “We pass these efficiencies on to our customers in the form of low monthly rental rates. We have the lowest storage rates in Cleveland and even offer a free month of rent to new customers.” If you are looking for a low-cost climate or non-climate controlled unit in the Cleveland area, give Chandler Properties a call at 423614-0069 or visit

Precision tailoring offers quality alterations Precision Tailoring offers same-day, in-store service, if a project is brought in before noon, and next day service for items brought in the afternoon. The business also offers onehour service or service while you wait. Operated by Luba and Anatoly Skobyak and family, the Christian-based tailoring firm has been in Cleveland since July 1999. The Skobyaks have been doing professional tailoring since 1974. The Skobyaks provide various types of alterations for men, women and children. Whether it is a wedding dress, bridesmaid gown, prom dress or groom’s tux, if it needs alterations, Precision Tailoring can help. They also offer alterations on decorator items — including pillows, cushion covers, curtains, leather alterations, downsizing and upsizing. The firm now does embroidery as well as fur coat repairs. They do alterations on HarleyDavidson jackets or any type of leather. Precision Tailoring can attach club patches on leather

jackets, or alter them. The experts at Precision Tailoring also do embroidery. Precision Tailoring offers sewing and tailoring for many local businesses as well as Lee University and Chattanooga State Community College. They also have sessions for the general public. The firm is now offering a 50 percent discount to law enforcement officers. The talented tailors say they can “do or match almost any type of stitch.” The Skobyaks sew with machines as well as by hand. They also offer gift certificates for their many services. Quality work at reasonable prices is the No. 1 priority at Precision Tailoring. Precision Tailoring is located at 3665 Old Tasso Road in the Industrial park Plaza. For more information on services, call 5598540.

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peers that they cannot do the drugs because their parents drug test and ‘my parents actually have a test on the counter waiting,’” he said. Synthetic marijuana (THC) has arrived and Physician Services is ready with tests to combat its abuse with the K-2 Test. People need to be aware of the dangers associated with Synthetic THC and that many reports of death and renal failure has been reported with its use. Origins DNA testing is now available at Physician Services of Cleveland, PC. “We have offered DNA testing for many years and last year added a new lower cost Origins DNA Test for those who wish to

investigate their heritage. This particular test will tell the people from which of four population groups they come. Those are European, indigenous America, East Asian and Sub-Saharan Africa. The DNA test will provide the percentages of each subgroup. Many genealogists find this test fascinating. “Our ‘Any Lab Service’ has taken off. Folks who are uninsured or have unmet high deductible can have their labs drawn at our office and save an amazing amount of money.” Individuals whose physician is a long drive away can have their labs done locally and the results sent to your provider. This region is the “Meth Abuse

Capital.” Many parents give up their kids for meth (or other drugs). “We must stop meth before it destroys America,” Sink said. “Please employers, families, pastors, councilors, coaches and others, let us join together and fight drug abuse at work, schools and in our homes. Hold those folks accountable and come see us about creating a drug-free workplace, home, or school for you,” Sink urged. Physician Services of Cleveland, PC is located at 2650 Executive Park, N.W. (three buildings behind the Mountain View Inn — previously called The Holiday Inn). For information, call 423-479-8679.

6—section B—Cleveland Daily Banner—tuesday, February 25, 2014

Economy Rentals

Repairs guaranteed at ABRA Auto Body For 14 years, ABRA Auto Body and Glass has been helping give auto owners clear window views. ABRA specializes in collision repairs and replacements, according to Frank Runion, manager. Located at 2709 South Lee Highway, ABRA has had continuous growth in the local market. The local site is one of four franchises serving the Cleveland and Chattanooga area. ABRA now operates more than 180 stores and is still growing. The local shop has 18,000 square feet. “We have electronic measuring systems, computerized welders

and a Hunter alignment machine,” Runion said. “We have increased sales each year and have added additional employees to keep up with our growth,” he said. The shop works with most insurance claims. A lifetime warranty is offered on all work. The shop is 1-Car Gold-certified and most of the technicians are platinum certified in their field. For more information on having your vehicle repaired, call 478-2700. “With guaranteed repairs, why go anywhere else?” Runion asked.

Burns Ornamental fabricates, repairs variety of iron items Burns Ornamental Iron and Fabricating is the experienced place for customers who are in the market for steel fabrication and repairs. Burns has 37 years of experience in Cleveland. Located at 2312 Guthrie Ave., the locally owned business was first established at 330 3rd St. by president and founder Gerald Burns and vice president and treasurer Linda Burns. Burns Ornamental Iron and Fabricating offers driveway gates, swimming pool boundaries, railings, spiral stairways and ornamental iron railings for docks and swimming pools. In addition, Burns provides fences, porch columns, steel steps, gates, window guards and doors. Moreover, Burns provides boundary fences and residential iron gates. It also handles metal decking for concrete porches. Structural steel is a staple product supplied by Burns. Burns Ornamental has a 5,000-square-foot facility to be able to handle any size project. Besides fabricating new iron products, the company also can repair structural steel. The shop is open Monday through Friday, 8:30 a.m. to 4:30 p.m. For more steel needs, call 479-6844. ———

It’s easy to own home furnishings For more than 30 years, Economy Rentals has been making it easy for people to own things. In 1983, Economy Rentals occupied an 8000-square-foot building and rented basic items — televisions, VCRs, stereos and appliances. Accent rugs have been added to the inventory to help enhance the basic furnishings. The store is the “oldest rentto-own store in Cleveland,” according to Rodger Poteet, owner. From those early humble beginnings, Poteet has grown the business to include furniture, electronics and appliances. The inventory includes televisions, computers, washing machines, dryers, refrigerators, ranges and of course a wide range of home furnishings. Poteet was working in the finance business when he recognized the potential of rent-toown businesses. He said, “I felt it was the business of the future.” Since opening the store, Poteet has “relied strongly on customer service. … To me, customer service is the most important thing in my store,” he said. Poteet noted, “Our business is different from retail. When a retail store makes a sale, that is usually the last time they see the customer until he needs something else. When an RTO store rents an item, that is just the beginning. We must maintain that product for 12, 18, 24 months, or the number of contract months. We get to see the customer every week; therefore, we must always be courteous. If we make them mad one time, we may lose them as a customer. They may never come back.” The wide mix of items at Economy Rentals is designed to attract potential renters. “Through the years, we have continually looked for new items to bring into RTO. We've tried a lot of products — some have worked and some did not,” Poteet said. The store has a special three

rooms of furniture package that will help individuals fill their apartment needs. Poteet explained Economy Rentals’ store manager handles all the accounts. They keep in contact with the delivery trucks via radio. The driver cannot make the decision to allow a customer to keep the product without paying. The driver must call the manager for instructions on what to do. “This way, the drivers do not get arguments from past-due customers as the customer's anger is directed at the manager,” he said. Poteet said the store display is “straightforward, organized and attractive. “We try to display our furniture like it would look in the home. We have silk plants and trees, pictures, and mirrors hanging on the wall. Of course, RodgeR PoTeeT, owner, and stacy Poteet, general manager, if someone wants to rent them, are proud of economy Rentals. they are celebrating “more than 30 they can, but they are mostly years of making it easy to own.” for display.” Poteet attributes the business' success to hard work, and always being on the lookout for new products. “We continually change our advertisements to give a different look each month. We have held our debt down as low as possible. Poteet believes in the future of the rent-to-own business. E S P ’ s Mission: ESP’s Mission: “We have continued to serve -Pet P e t R Rescue e s c ue Cleveland, as well as Bradley, -Pet e -Pet emergency mergency h help elp Polk and McMinn counties and the surrounding area for more -Humane e -Humane education ducation than 30 years. We have main- P e t Therapy -Pet Therapy tained the low prices and easy -Listening L -Listening Lines ines terms through all the down- I n Home -In Home F Foster oster C Care are turns in the economy,” Poteet - A d o p t i o n s iinto -Adoptions nto S Screened creened said. Homes O Homes Only nly They have had “30 years of S h a r e your Share y o u r love love o off making it easy to own” and they plan to continue to grow. pets w pets with ith E ESP! SP! Economy Rentals is located at E v e r y tax-deductible Every tax-deductible d dollar ollar 901 Sahara Drive N.W. Stacy goes d goes directly i r e c t l y ffor or p pets’ ets’ n needs! eeds! Poteet serves as general managE S P also ESP a l s o welcomes welcomes d donations onations er of the store. o f dome of dome d doghouses oghouses & p pet e t ffoods oods For more information, visit f o r families for f a m i l i e s in in g great reat n need. eed. the store or call 472-6105.

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Cleveland therapeutic Massage is now located on spring Creek Blvd. In March 2013, Cleveland Therapeutic Massage Clinic moved to its new location at 2443 Spring Creek Blvd. The clinic has been providing massage therapy and skin care for 19 years, and aesthetic services for nine, according to Sharon Howard, owner. The move to Spring Creek, provided much-needed additional space for services, Howard said. It is sharing the space with Noggins Salon. A nail technician has been added to the clinic side. Howard, a licensed aesthetician, is the massage therapist and aesthetician. The Cleveland Therapeutic Massage Clinic offers massage therapy for everything from relaxation to chronic pain relief. Howard said, “Pain relief and chronic pain can be greatly diminished by massage.” The clinic offers massage therapy and skin care products including, Youngblood makeup,

Dr. Schwab skin care, Olbas oil and professional skin care lines to nourish the skin and give it a healthy look. Services include facials for basic skin care maintenance, Bellanina facelift massage for a nonsurgical facelift, microdermabrasion for erasing fine lines and wrinkles, and skin rejuvenation and waxing to remove unwanted hair and give a groomed look and feel to the skin. The Bellanina facelift massage is an hourlong treatment which cleanses the skin. A full 30 minutes are devoted to massaging the face. A series of strokes have been designed to nourish, rejuvenate and tone the muscles and skin of the face. The clinic has facials designed for both men and women of all ages. The signature facial includes steaming, massage, moisturizing, masking and extractions. The BioMat has been added.

It uses infrared heat to warm the body and muscles. “Clients say ‘It’s yummy,’” noted Howard. The clinic also offers the Sudatonic System, which is used to help with weight loss, decrease body fat, detoxification, poor circulation, stretch marks, sagging skin, reducing cellulite and dull skin. A barrier cream applied by the therapist makes sweating difficult, forcing fat cells to begin releasing fatty acids to provide energy needed to push perspiration through the body, noted Howard. By forcing the body to burn fat, Sudatonic breaks down fat reserves, she added. Howard is planning on training in the spring for the Mayan abdominal massage to help with painful or heavy menstruation, PCOS, tilted or fallen uterus, varicose veins or incontinence. For an appointment, call Howard at 473-7529.

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WE CAN TEACH YOU HOW TO ROLL OVER. YOUR 401(k), THAT IS. You’ve moved on to a new job. Your retirement assets should, too. Consolidating those funds into an IRA can help simplify your financial life and build a solid foundation for retirement. Plus, you’ll be able to choose from a broader range of investment options, giving you greater control over your financial future. LIFE WELL-PLANNED. ©2013 Raymond James & Associates, Inc. member New York Stock Exchange/SIPC Raymond James is a registered trademark of Raymond James Financial, Inc. 12-RJM-0338 BS 01/13

Section B—Cleveland Daily Banner—Tuesday, February 25, 2014—7

For over 85 years, Council Baptist has shared Jesus Resting in the picturesque rolling hills of Southeast Tennessee is an assembly of people called Council Baptist Church. For more than 85 years, the membership of Council Baptist has been active in sharing Christ and reaching out to Charleston, Bradley County and the rest of the world. From its humble beginnings in 1928, with members meeting in a primitive structure called a brush harbor near the Hiwassee River, Council Baptist has answered the challenge that Jesus gave to his followers in Matthew Chapter 5, Verse 14, in which He commanded his disciples to be the light of the world and He said that a city on a hill could not be hid. Although Council Baptist is not a city, the church building

is on a hill and, after 85 years, the members continue to share the light of the good news of Jesus in a variety of different and unique ministries. Many of the ministries at Council Baptist Church are very traditional in nature such as Sunday school, vacation Bible school, children’s church, WMU, community outreach, and student ministry. Other ministries allow more creative avenues and promote thinking “outside the box” such as hosting a downtown Charleston block party, exhibits at both the Cowpea Festival and tractor show, giving food and drinks away at the Charleston boat dock, prayer walking through the community, sewing bags to attach to wheelchairs for nursing home residents, preparing barbecue meals for tornado victims and

holding free community yard sale. Council Baptist believes Jesus taught us in the Gospel of Matthew 28:14 to go and teach the message of salvation to all nations. This is to be done through missions. Mission opportunities at CBC include providing disaster relief to Long Island hurricane victims, cooking meals for Ocoee Outreach participates, hospital and nursing home visitations, preparing shoe boxes for Operation Christmas Child, gathering shoes and socks for Shoes for Orphan’s Souls, providing for needy families through participation in Project Helping Hands and distribution of care packages to soldiers. An opportunity to financially contribute to missions is always encouraged through

personal contributions designated to the Annie Armstrong Easter Offering, the Lottie Moon Christmas Offering, the Tennessee Baptist Children’s Home Offering, the Gideons International, Miracle Lake Training Center and other Christian mission organizations as well. The founding fathers of Council Baptist Church intended for CBC to be a source of biblical teaching. Although much has changed throughout the years, Council Baptist continues to faithfully teach the Bible as God’s complete revelation to humanity, and that there is only one living and true God who is the Creator of the Universe, and He has revealed himself in His Son, Jesus Christ. It is through the crucifixion and the death of his Son, Jesus on the cross, that we receive

forgiveness of our sin. Council Baptist Church also believes and teaches that our lives can only be lived at their fullest when we are living in agreement with Biblical teaching. After all, Jesus said in the gospel of John 10:10 that He came that we may have life and have life more abundantly. Council Baptist Church is an affiliate of the Southern Baptist Convention and adheres to the teaching of the Baptist Faith and Message. Over the past few years Council Baptist has been growing in size, but more importantly has been growing in Christ. Pastor Keith Watson invites “anyone who is seeking a genuine personal relationship with Jesus to join us for heartfelt, authentic worship and relevant preaching and teaching that helps us understand why we

CAPSTONE FINANCE has been offering loans for some 11 1/2 years in the Bradley County area. Located at 2538 Keith St., Capstone offers credit starter and rebuilder loans as well as those who have established credit. All the first-time loans are interest free with “on-time payments.” The company has recently changed ownership. The business is now making loans of up to $1,000. “We offer fast and friendly service,” according to a representative. The lending agency can be reached at 476-5770.

need Jesus.” The church meets each Sunday at 10 a.m. for Sunday school and small group study with its Sunday worship service beginning at 11 a.m. The church also meets on Sunday nights at 6 for evening worship and Bible study. Midweek prayer service and Bible study is held each Wednesday at 7 p.m., with classes for both adults and youth. Council Baptist Church invites you to explore its website at and to find the church on Facebook before you visit in person to “experience for yourself our friendly people, our heartfelt, inspiring worship and our incredible opportunities to serve God and others,” Watson said. The church is located at 1415 Upper River Road, Charleston.

You are invited! to the

New Hope Pregnancy Care Center Fundraising Banquet featuring missionary, author, comedian

Mike Williams

Tuesday, April 1, 2014 at 6:30 p.m. First Baptist Cleveland, 1275 Stuart Road

Brantley has affordable used vehicles A variety of previously owned cars may be found at Brantley Auto Sales. Located at 2050 South Lee Highway, Brantley Auto Sales was opened in September 2011 by Daren Brantley. A resident of Cleveland since 1978, Brantley noted his business has “quality, clean and affordable vehicles at reasonable prices. We try to offer vehicles to fit anyone’s taste, needs or budget.” If you don’t see something today, then try again. Brantly said he business is “always adding vehicles and expanding our inventory to give

our customers the best and broadest selection possible.” Brantley said the firm hopes to double the inventory size to meet “our ever-growing customer base.” This past year, the company began offering buyers the opportunity to purchase warranties on the vehicles it sells. Brantley noted they will also offer the opportunity for individuals to purchase extended warranties on current vehicles, whether they were purchased at Brantley Auto Sales or not. “This is an advantage we offer to help give our customers’ peace of mind,” he said.

He said they plan also to offer boats, motor homes, motorcycles an possibly other things to broaden the firm’s appeal. He said, “We take pride in our customer service and ensuring our clients’ needs are met. Word of mouth is so important, so we want everyone to be happy.” He noted the business has some RVs available and hopes also to add special purchase vehicles. The Brantley family has a history in the sales field, he noted. “If we don’t have exactly the vehicle you are looking for, tell us and we will assist you in finding it,” he said.

Complete Wellness provides for your chiropractic needs The husband-and-wife team of Drs. Eric and Wendy Gruber help Cleveland residents with their chiropractic needs at Complete Wellness Chiropractic Center. The center which opened on July 4, 1998, is located at 95 Mikel St. The Grubers treat and care for all problems related to the spine. They also offer massage therapy and sell topical creams and massagers. “We are the only husband-andwife-chiropractic team around locally,” the Grubers said. “We use specialized and unique techniques that set us apart from other chiropractors.” The techniques include low

force application along with specific analysis to target and treat individual problems. The center uses topical warm and cold creams and massagers. The center has two licensed massage therapists on staff. The therapists specialize in deep tissue therapy, and they accept Saturday appointments. Gift certificates are available for massage therapy. The newest massage therapist is Lindsay Boyd, CMT. They are great for special occasions including Valentine's Day, Mother's Day, as a special birthday gift and for any other special event. The health shop carries chiro-

practic water pillows, topical muscle creams and liquid nutritional supplements. It also carries other therapeutic items. The Grubers are always looking for new products and services to better serve their ever growing and diverse clientele. An appointment is not necessary, unless a massage is scheduled. They accept walk-ins for adjustments. Most insurance is accepted. Receptionist Karie Hutchins is ready to help make an appointment or free consultation. The Grubers and staff said they want to “thank everyone” for allowing them to serve the community for the last 15 1/2 years.

Create special projects at Paint the Town Paint the Town Pottery and Gifts has the perfect gift or decor item for you. And they let you do the creating. Paint the town is a meaningful way to make a memorable keepsake for loved ones. You don’t have to be an artist to take home a gift of which you will be proud. It is a popular place to celebrate birthdays, showers and office parties. Small parties can be held during regular business hours while larger private parties can be scheduled during the studio’s closed hours. Painters include children and all ages of adults. Babies are brought in to have their handprints or footprints captured in paint. Pottery makes a nice personalized gift for any special occasion — Mother’s Day, Father’s Day,

Christmas, birthdays, anniversaries or graduations. Paint the Town is having an art camp in June where you can create. Class size is limited, so early registration is encouraged. Paint the Town is also a great place for field trips. The weeklong camp includes pottery painting as well as many new fun projects. Parents of home-schooled children enjoy coming for their art. A fun event for women of all ages is Paint the Town’s Girls’ Night Out. Whether you choose to paint a $5 item or a $50 item, it is a fun get-a-way. Light refreshments are provided and guests can also bring their favorite snacks/beverages to share. In-school art projects are another service offered by Paint the Town.

Leslie Hooper brings the students’ choice of pottery to the classroom, assists them in painting, takes the painted pieces to be glazed and fired, and then returns them to the students. That has been an especially popular event for Mother’s Day and Christmas gifts. See the Facebook page Paint the Town Pottery and Gifts for updates on what is happening at the Cleveland shop. Paint the Town is located at 4009 Keith St. in the Parkway Business Center (between Bradley Urgent Care and Tinsley Park). It is open Wednesday and Thursday, 11 a.m. to 6 p.m.; Friday, 11 a.m. to 8 p.m.; and Saturday, 10 a.m. to 4 p.m. For information, call 6180976.

Involvement Opportunities: *Purchase a table of 8 for $300 *Purchase individual tickets for $40 each *Underwrite Banquet costs *Make monthly or one-time donations

In the Banner’s Best of the Best Reader’s poll, Brantley had the Best Auto salesperson and was runner-up for the best place to buy a used car.

Call 479-5825 or email R.S.V.P. by March 10

A Special Thanks To The Businesses & Residents Of Southeast Tennessee For Making 2013 A Successful Year!

Back Row, Left to Right: Andy M. Lee, Carolyn Clark, Shelly Emerson, Emily Booher, Kelly Bartolai, Erin Jenne, Yodi Fagio, Davis Morelock, Melissa Wilder, Jeff Morelock, Lisa Sneed, Paula Arendale, Aaron Bristol, Rachel Sullivan Front Row, Left to Right: Diane Bryson, Dede Guffey, Karen Wright, Ashley Harmon, Stephanie Defriece, Puddy Holmes, Jill Lane, Heather Benefield Not Pictured: Tom Jones, Mike Thomas, Randy Schobinger

Union Standard Insurance Group

Auto-Owners Insurance Life Home Car Business The “No Problem” People®


2551 Georgetown Road Cleveland, TN • 472-5051

8—Section B—Cleveland Daily Banner—Tuesday, February 25, 2014

Lonza Charleston Facility at Forefront of Addressing Global Megatrend Needs

The Lonza Water Treatment plant in Charleston is playing a vital role in satisfying the megatrend needs for clean water, safe foods and recreational water treatment around the world. This exciting journey began in 1963, when Charleston first began producing HTH® branded swimming pool sanitizers made from our calcium hypochlorite.

The increasing demand for clean water Lonza is pursuing tremendous growth opportunities created by megatrend demands for clean water across multiple market segments. Whether for drinking, cooking, recreational swimming, agricultural irrigation, beverage production, food processing or industrial applications, water is an increasingly scarce and valuable resource. Lonza Water Treatment offers drinking water sanitizer feeder systems that already have a strong presence in North America and are gaining in popularity in developing nations such as China.

The need for safe, healthful and abundant foods In a world where the population will reach an estimated 10 billion by 2050, the need for safe, healthful, abundant foods is paramount. Lonza’s calcium hypochlorite sanitizers and feeder systems are being used in the pre- and post-harvest cleansing of fruits, vegetables, poultry and seafood, as well as in beverage-bottle sanitization and other food-preparation processes. We also help sanitize agricultural irrigation waters.

The growth of affluent, aspirational middle classes in developing countries With calcium hypochlorite plants long in place in Brazil and South Africa, Lonza Water Treatment is well positioned to satisfy the growing number of affluent people purchasing pools and spas in developing nations.

Section C—Cleveland Daily Banner—Tuesday, February 25, 2014—1

C Church of God of Prophecy

lewis MerriMan, critical care paramedic and training officer, and Sonny Hayes, paramedic and training officer, go over some new lifesaving technology with paramedic Stan Clark.

Glorying God through prayer, the harvest and leadership development In the past year, the Church of God of Prophecy continued to impact millions of lives around the globe while navigating leadership transitions and casting its vision on prayer, the harvest, and leadership development. The ministry of the Church, which estimates a global membership of approximately 1.5 million, takes place in nearly 12,000 preaching points around the world that are supported by the organization’s international offices on Keith Street in Cleveland. For the first time in its history, the Church was led by a team of seven general presbyters after the office of general over-

seer was vacated by Bishop Randall E. Howard. As Howard stepped down, the seven general presbyters, comprised of Bishops David Browder (Asia and Oceania), Sam Clements (North America),

Clayton Endecott (Europe, the C.I.S., and the Middle East), Benjamin Feliz (Central America, Mexico, and Spanishspeaking Caribbean), Clayton Martin (Caribbean and Atlantic Ocean Isles), Stephen Masilela (Africa), and Gabriel Vidal (South America), remained in place to serve as a plurality of leadership. In accordance with church governance, a new general overseer will be nominated in an upcoming meeting of the International Presbytery, which will then be approved by the International Assembly, the See CHURCH, Page C3

‘Dedicated to humbly serve’ Bradley County Emergency Services

Jim Workman Broker/Owner 618-7010

Brian Workman Broker/Owner 618-0900

Robert Bradney General Manager 619-0621

Donna Bales 715-2558

Pam Becktold 364-0551

Fran Bible 618-7490

Linda Kaylor 331-6161

Lilli Lauster 284-1699

Steve Martin 504-1819

Brenda Richardson 650-1701

Dwight Richardson 715-0030


The leaders and staff of the Church of God of Prophecy International Offices, including the seven general presbyters currently serving to oversee the organization, are shown.

“It is the dedication of our personnel to ‘be the difference’ that makes Bradley County EMS personnel among the finest. Each day we are afforded the awesome responsibility to serve this community in its time of need. To this we are dedicated to humbly serve,” said Danny Lawson, EMS chief. Chief Lawson, who has been the chief for 14 years, began his tenure of service almost 34 years ago. The assistant chief, Perry Rogers, has 28 years of service and has been in this position since 1999.

There are several EMS employees who have more than 20 years of service and some who have over 30 years. At last count in 2013 there were 52 full-time paramedics and emergency medical technicians, 48 part-time and three front office personnel. Thirteen of the paramedics on staff hold the distinction of being Critical Care Paramedics. Critical care is a state licensure higher than a paramedic. In 2013 three more paramedics, Jeff Jones, David Mooneyham, and Steven Karonka acquired their critical

care training. Bradley County Emergency Medical Service had another full year of serving the citizens and visitors of Cleveland and Bradley County. The number of calls for service for 2013 was 22,237. Calls are answered with a full fleet of 14 ambulances. Eight of those units are categorized as advanced life support, which means they are always staffed by a paramedic. There is one ambulance that operates during the week in the daytime See EMS, Page C2

Deidre Pool Escrow Coordinator

Penny Roy Administrative Coordinator

Paula Maddux Assistant Property Manager

Sheryl Mahone Administrative Assistant

Kellie Dykast Communication Coordinator

Dale Clark 584-2442

Brent Clayton 715-0798

Tristan Cross 596-1340

Marty Dabbs 284-4454

Troy Goins 715-4017

Jason Hines 650-7804

Donna Mason 618-5705

Pat McGowan 650-2595

Jim Metzger 385-0585

Lori McKay 650-0628

Miles Moseley 322-2818

Kelli Paul 280-8072

Helen Riden 284-3131


Ginger Savage 667-2711

Pat Smith 838-1240

Patricia Sosebee 284-5051

Billie Stevens 762-8908

Ricky Tallent 310-5789

Sales Sales 423-472-2173 423-472-2173 Property Property Management Management 423-476-5518 423-476-5518 425 425 25th 25th Street Street NW NW

2—Section C—Cleveland Daily Banner—Tuesday, February 25, 2014

Xtreme Details is the ‘car wash that comes to you’

Joe Thomason, critical care paramedic, and Chuck Payne, part-time EMT and Cleveland firefighter, stand in front of EMS unit 509, the newest addition to the fleet in 2013.

EMS From Page C1

hours that is a basic truck. This ambulance does primarily convalescent responses to local nursing facilities and doctor’s offices. Five ambulances are kept in reserve status to be used when front line units require maintenance. The ambulances are housed in various stations to enhance the response capabilities. Station 1 is located on Paul Huff Parkway. This is the headquarters that houses four ambulances and the billing office. Dooley Street is the location of EMS Station 2, located beside the Health Department. Two ambulances are stationed there. Station 3 is at the Bradley County Justice Center where one ambulance resides. Two more ambulances run out of two of the Cleveland Fire Department’s Fire halls. Fire hall 3 on APD-40 and Fire hall 4 on Freewill Road. The cooperation between the Cleveland Fire Department and EMS has been a positive effort that enables ambulances to have more efficient and timely response calls for service in those areas.

“We appreciate the great working relationship that we have with the Cleveland Fire Department. The collaboration between our departments is a great benefit to those individuals who may require our services,” Lawson said. Bradley County EMS prides itself on keeping its personnel updated on skills and procedures that are ever-changing. In 2013 it was estimated approximately 95 percent of all of the EMS training is done inhouse. Not only is this more efficient, it also helps keep down costs. Lewis Merriman and Sonny Hayes are two veteran paramedics in charge of training. They work hard coordinating classes to keep everyone updated on new protocols and procedures. “We have very aggressive and progressive protocols, some of which actually surpass state requirements. This allows us to keep up with changing technology and better serve our customers,” Hayes said. Bradley County EMS was the recipient of the 2013 Star of Life Award presented to it by The

Tennessee Emergency Medical Services for Children Foundation. This was the fourth time Bradley County EMS has won this prestigious award. The EMS Star of Life event is designed to honor the accomplishments of EMS personnel who provide exemplary, life-saving care to adult and pediatric patients alike. The team of paramedics and EMT’s were recognized in Nashville at an award banquet during EMS Week 2013. “As we move forward on our journey and prepare for 2014, we continue to work hard to be better at what we do,” according to Stan Clark, public information officer. “Our goal is to always treat our patients like we would want our own families to be treated, with kindness and compassion. As each year goes by, we rise to a higher level in our training, technology, skill set, and the passion to do what we do. Bradley County Emergency Medical Service is proud to be of service to Cleveland, Charleston and Bradley County,” Clark said.

Thirty years ago, John West had an idea. He wanted people to have a better way to wash cars without going to a car wash. From that idea came Xtreme Details, a professional mobile vehicle-cleaning service. “I always hated waiting in long lines,” West said. “I don’t want to wait and wait and wait.” He also didn’t like the damage that can happen at car washes. People tried to convince him there was no market for a mobile detailing business. After years of a successful carcleaning business in Florida, West moved back to Cleveland, where he was born and raised. With 25 years of experience in the mobile detailing business, seven years ago he again opened a mobile car-cleaning business. This time the business was in Cleveland and he was assisted by his wife, Judy, and son, Matt. Now he can be found around town pulling the trailer. His trailer is priceless to him. The impressive trailer is only part of the reason for his success. He gets most of his advertising through word-of-mouth. The rest is the referrals he gets through satisfied customers. He is also a member of the Cleveland Bradley Chamber of Commerce. He has a brick-and-mortar place behind the Orbit Chevron on 25th Street. “Anybody can go to Walmart and get car washing supplies,” he said. “But the wash will only last about a month. But if we wash your car, your shine will last up to four months.” Customers don’t have to do anything except make a phone call. West will take care of the rest.

“You’re in your office, on your computer, working and, when you come out, you have a clean car,” West said. He’ll also gladly come directly to your home or even pick up your car for free, clean it at his shop and deliver it back spickand-span. “A lot of people don’t want to run their car through a machine. If I wash someone’s car it’s like I would do it at home. I like to take something dirty, and make it shiny and clean, and then see the smiles on someone’s face when they see their clean car.” He also cleans RVs and about anything you need cleaned. West is 100 percent licensed and insured. He uses only biodegradable materials and commercialstrength products directly from a commercial detailing supplier. The starting price for a hand washing, vacuuming, door jam cleaning, mat cleaning, dressing the vinyl and shining the tires is $25, but West said he’ll match or maybe even beat the price of any competitor.

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The Lewis Group Architects: Your vision, our passion 2013 has been an exciting year for The Lewis Group Architects. Jan. 1 marked the one-year anniversary of the firm having two offices — one located in Knoxville and the second office location in Cleveland. Douglas B. Caywood serves as the managing principal of the Cleveland office. Jerry W. Lewis is the chief executive officer for the firm. The firm has 12 licensed professionals — nine architects and three interior designers — as well as three LEED (Leadership in Energy and Environmental Design) accredited professionals. In 2013, LGA administered the completion of several large projects including the $22 million addition/renovation project at the Brehm McLeod Animal Science Building on the University of Tennessee Campus and the $72 million replacement hospital for Roane Medical Center in Harriman. Both of these projects opened in the first quarter of 2013. Other projects that completed construction in 2013 include

Patriot Academy for Jefferson County Schools, two Doctors Express locations in Cleveland and Chattanooga, Taziki’s Mediterranean Café on Gunbarrel Road, and Lillios Lofts — 14 loft apartments in the historic Ford Buildings in downtown Cleveland. LGA was awarded the design services for the new Southeast Tennessee State Veterans’ Home Facility for Cleveland. In 2013, the firm was in the programming phase for this 108bed, intermediate and skilled care nursing facility. LGA has also begun schematic design on two additional health care projects for the Cleveland area, including a facility for Center for Oral and Facial Surgery, to be located in Spring Creek, and a new pediatric dentistry facility in Fort Oglethorpe, Ga. The firm has also provided architectural services for various educational and civic projects, including capital outlay projects for Bradley County Schools and projects for the City of Cleveland. Construction has begun on the

2538 Keith St. • 476-5770




South Cleveland Community Center re-roofing project and the new outdoor basketball court, as well as the demolition and construction of a new pool and renovated restroom facility at Mosby Park. Construction also is underway for the new Alcoa High School and Jefferson County High School. The Lewis Group Architects were selected as the architect of record to design a new, state-ofthe-art, 268,000-square foot, $94,000,000, Science Laboratory Facility for the University of Tennessee’s Knoxville Campus on the corner of Cumberland Avenue and 16th Street at the site of the existing Sophronia Strong Hall buildings and the 18th century Cowan Cottage. LGA looks forward to serving Cleveland and the surrounding areas in 2014 with the continued mission — “Your Vision Our Passion — for all of your architectural design needs.” The Cleveland office may be reached at 423-476-0012 and is located at 63 North Ocoee St.

On a regular basis, he currently takes care of more than 600 cars. However, he also cleans planes, a lot of boats, motorcycles and even lawnmowers. He has two complete mobile units to serve Cleveland customers up to a 40-mile radius from the city. “But I’ve been all the way to Knoxville,” West said. His slogan is: “The car wash that comes to you.” He has cleaned just about every make and model of car and other vehicles and equipment. “I’m like a mailman,” he said. “I’m out every day, seven days a week.” He can, and has, cleaned vehicles in temperatures from 36 degrees to 117 degrees. “It’s never too hot,” he said. “I’m used to it.” His business is officially open Monday through Sunday from 8 a.m. to 5 p.m. For more information or to make an appointment, call 6509660, or check out the company website at


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Section C—Cleveland Daily Banner—Tuesday, February 25, 2014—3

Church From Page C1

highest decision-making body of the church. Through the transitions, the Church has proceeded at full force in engaging its membership to affect the world through Christ. Thousands Raised To Combat Malaria The COGOP partnered with other Pentecostal churches in the Pentecostal/Charismatic Churches of North America and the World Vision relief organization in taking up the fight against malaria. Churches across North America designated April 28, 2013, as Malaria Sunday, taking up offerings to purchase mosquito nets to protect children in Africa. In each church that participated, much excitement was generated with most congregations letting their children take the lead. Although the goal was set at $150,000, the churches went above that goal, sending a total of $196,298 that can be used to purchase 33,000 nets. Jeff Farmer, chairman of the PCCNA, thanked the COGOP for its contribution, noting that, “... the power behind this witness is greater than you can imagine. For the first time in modern history, of which I am aware, the Pentecostal/Charismatic tribes and streams are uniting in missional purpose in a scope that transcends a community project, e.g., Convoy of Hope, 2006 Azusa Celebration. They are giving themselves away — a love letter to the world — and keeping back nothing for themselves. We are not advancing a program of our own, or a denomination, or a department, or a mission field. We are simply giving God's love to needy people. It is right, it is just, and God is smiling.” GLOBAL MISSIONS MINISTRIES Also having a direct impact on the lives of children and adults through the world was the Global Missions Ministries department, under the direction of Bishop Paul Holt, executive director of Finance and Administration, and Cathy Payne, Global Missions Ministries coordinator. The vision of Global Missions Ministries is to evangelize throughout the world, proclaiming the Gospel of Jesus Christ and planting vibrant, local churches that will reach out and multiply. This ministry maintains a dedication to: n The Harvest — The Church has seen an average of 100,000 souls saved in each of the last six years. This statistic reveals a heart for evangelism. n The Global Missions Network — This ministry consists of some 9,968 churches internationally; 12,000 preaching points where the Gospel is proclaimed; ministry in more than 130 nations; national/regional offices in 65 locations globally; and ministry to Hindu, Buddhist, Muslim, and tribal peoples around the world. n Indigenous Leaders — This year, indigenous leaders are taking the primary role in most national ministries. In addition to this, “close-culture” leaders from cultures very near to the nation where they serve are being utilized. This past year has provided a strategic opportunity for reconnecting Global Missions Ministries with North America through State/Regional Conferences and Conventions. Two biennial Global Mission drives connected local churches with mission fields. There were also leadership meetings in Africa, the Caribbean, Central America, Europe, CIS and the Middle East, North America and South America. Harvest Partners is a mission giving opportunity available through local churches. This partnership continues to assist national ministries in 132 nations. Harvest Partners Project Giving complements the Helping Hand Ministry where individuals contribute to active mission projects. Together these combine to assist the nations through ministry support, building construction, transportation vehicles, and disaster response to every region within the network. These ministries rally to provide financial support over and above normal and budgetary mission giving. In the past year, funds were disbursed to people recovering from a hurricane in Mexico, the typhoon in the Philippines, tornadoes in North America, and flooding in Italy. There was also support for new and emerging nations. The ministry of the One Child

Fund continues to supply monthly orphanage support, education opportunities, construction efforts, and holiday celebrations to children in Belarus, Bulgaria, Haiti, India, Indonesia, Mali, Myanmar, Paraguay, Rwanda, Sri Lanka, Uganda, and Ukraine. There was completion of two orphanage dormitories in Haiti and Rwanda. Haiti’s orphanage has benefitted from partnership with Global Aid Network (GAiN Germany). In Rwanda, One Child Fund partnered with COGOP Children’s Ministries (Helping Hands for Kids) in a cooperative effort called “Bring Them Home.” This campaign assisted in furnishing an orphanage and providing beds, bedding, clothing storage, etc., for the first 80 children. This summer, when the 98th International Assembly convenes in Orlando, Florida, there will be four opportunities for Global Mission Ministries: n An organized mission clothes and supplies closet where missionaries can come and acquire donated clothing and goods; n A Mission Breakfast which hosts hundreds of international

mission workers; n The Assembly Mission Encounter which hosts leaders from every nation for an afternoon of networking and information sharing; n Missions Conferences to bring more awareness to mission efforts and provide opportunities to become personally involved in the mission experience. Global Missions Ministries is currently expanding communication efforts to include electronic newsletters that touch many nations communicating mission updates, global prayer needs, new ministry resources, and evangelistic opportunities; social media to connect and communicate within the global network; and producing digital communiques connecting local churches with national ministries. Latin America has a fresh commitment to planting churches. In cooperation with Multiplication Network, the South America General Presbyter, Bishop Gabriel Vidal, as well as the leadership of South America, have been training church planters at all levels of ministry. Currently, more than 50 church multipliers have already

Children from Bulgaria display shirts they received during a One Child Fund Christmas delivery to the orphanage where they live. been trained and will be used to train the next generation of church planters. The Church Planter-Mentoring Program is designed to teach pastors of mother churches to mentor and build up church planters within their congregations. The projection of South America is to plant more than 700 new missions and churches in the next three years. This projection includes all national ministries and missions in South

America. The nation of Peru has initiated the goal of planting 500 new missions in the next three years. This same phenomenon of growth can be witnessed in Central America and the Spanish-speaking Caribbean as well. The Dominican Republic has witnessed more than 50 new churches organized this year. That same impetus is moving in the nation of Nicaragua with a projection to plant more than

105 new churches before the International Assembly. Honduras has stepped out in faith, projecting 1,000 churches by the year 2020. In the same way South America is intentionally training its people with faith and expectation, Central America has established a church planting school in Guatemala that is building great momentum. Additionally, See MISSIONS, Page C4

A Special Thanks To The Businesses & Residents Of Southeast Tennessee For Making 2013 A Successful Year!

Back Row, Left to Right: Andy M. Lee, Carolyn Clark, Shelly Emerson, Emily Booher, Kelly Bartolai, Erin Jenne, Yodi Fagio, Davis Morelock, Melissa Wilder, Jeff Morelock, Lisa Sneed, Paula Arendale, Aaron Bristol, Rachel Sullivan Front Row, Left to Right: Diane Bryson, Dede Guffey, Karen Wright, Ashley Harmon, Stephanie Defriece, Puddy Holmes, Jill Lane, Heather Benefield Not Pictured: Tom Jones, Mike Thomas, Randy Schobinger

Union Standard Insurance Group

Auto-Owners Insurance Life Home Car Business The “No Problem” People®


2551 Georgetown Road Cleveland, TN • 472-5051

4—Section C—Cleveland Daily Banner—Tuesday, February 25, 2014

CBl instruCtor Elias Rodriguez teaches SOPAS (School of Practical and Advanced Studies) in Kenya in August 2013.

Missions From Page C3

Central America has seen the establishment of the new Gordon Conwell Consortium ministry school in Honduras and a continued growth of the Leader of Leaders school in Santo Domingo, with an expectation of 60 students there this year. North America, where evangelism has been more of a challenge, has still aggressively targeted church planting, organizing 27 new churches in a year and averaging more than two new congregations a month. If January is any indication, that number will rise significantly in 2014. COMMUNICATIONS A Conference for Creatives The relaunched Communications Department, consisting of creative and translation services, of the International Offices, under the leadership of DeWayne Hamby, director, continued to provide key connection points for members and leaders as well as hosting a new event aimed to aid local church workers. The CREATE conference, held in January, invited "creatives" to come network and learn from each other. It was held at the Peerless Road Church and included tracks on music, writing, and media. Writers, musicians, artists, media producers, pastors, and other leaders from more than 14 states and Canada gathered in Cleveland to receive inspiration and training from a variety of individuals presently ministering in each area. Special guests at CREATE included recording artists Babbie Mason, Warren Barfield, and Jeremi and Amy Richardson and speakers Tony Sutherland and Paul Valo. Local authors Richie Hughes and Wanda Griffith also led workshops along with Communications team members Shaun McKinley, Todd Bagley, DeWayne Hamby, Kirk Rising, and Marsha Robinson. White Wing Messenger Celebrates 90 Years The White Wing Messenger, the official publication of the Church of God of Prophecy, celebrated 90 years of publication this year with a special issue and reception honoring some local citizens who helped along the way. The first edition of the magazine was published in September 1923 by Bishop A.J. Tomlinson on the presses of the Cleveland Daily Banner. It has published consistently since then, keeping thousands of church members connected to each other and to the International Offices. Currently, the magazine prints in three languages — English, Spanish and French — all of which are available in print or online. The Messenger partnered with the mobile magazine store, Magzter, to distribute its magazines on mobile phones and devices. Magzter, a startup company based in New York City, quickly grew to include major national publications, but the Messenger was one of the first religious publications on the site. Many readers now download individual issues or purchase an annual subscription for a reduced price. The staff of the Messenger was recognized at the 2013 Evangelical Press Association Higher Goals Awards in Nashville. Managing Editor DeWayne Hamby received a third place award for his article, “The Weight of the World,” in the Editorial category. Copy editor Marsha Robinson’s article, “A Certain Sound,” received a fifth-place distinction in the First-Person Article catego-

ry. The Higher Goals Awards recognized the best work produced by EPA member publications in the year 2012. LEADERSHIP DEVELOPMENT AND DISCIPLESHIP Growing leaders, impacting churches, changing communities Over the past few years, the development and training of ministers has received renewed attention. Leadership development is a key emphasis of the Church’s Vision 2020 strategic plan. The year 2013 was marked by transition, assessment, clarification, and implementation of the programs that are designed to train ministers. The four departments comprising the Leadership Development and Discipleship Ministries of the International Offices, directed by Bishop David Bryan, have made great strides. The Center for Biblical Leadership solidified plans for a new Doctor of Ministry in Global Pentecostalism, in partnership with Gordon-Conwell Seminary. This exciting program is slated to launch in January 2015. The Tomlinson Center crystallized a strategy for the development of Schools of Biblical and Ministerial Studies around the globe. The International Youth Ministries Department continued to provide its Youth Harvest Training events as well as work on a comprehensive youth mission training model in Sierra Leone, West Africa. The International Children’s Ministries Department forged an agreement that will make its 10module IMPACT! training series for children’s ministers and workers available online. Center for Biblical Leadership The Center for Biblical Leadership (Church of God of Prophecy International Offices), directed by Dr. Hector Ortiz, operates the following educational programs: n School of Practical and Advanced Studies, an unaccredited short-term intensive, which delivers on-site training in practical subjects to Church constituents around the world; n Gordon-Conwell/Church of God of Prophecy Consortium, two fully accredited 60-hour master’s degree programs delivered in two tracks: 1) a Pastoral Track, and, 2) a Leader of Leaders Track; During 2013, SOPAS conducted 62 schools in 14 states of the U.S. and in 36 other countries. Student attendance for the year exceeded 4,800. SOPAS, which was launched in April 2009, had a worldwide student participation of 17,000-plus for the four years and eight months of its operation. This is a remarkable achievement by any measure! The Gordon Conwell/Church of God of Prophecy Consortium met as follows: n The Pastoral Track held 25

Children from the rebuilt orphanage in Haiti celebrate the grand reopening in December 2013.

offered to ministers to further their development through independent study or in a small group setting. The Church of God of Prophecy is appreciative of the Pentecostal Theological Seminary which proclasses at nine regions with 456 vides a wonderful vehicle for attendees. Sites were: Alabama, leaders to continue their spiritual Bahamas, Honduras, and ministry formation. Oregon/Idaho, Jamaica, New Jersey/New York, Rhode Island, Youth Ministries Texas, and Washington. The International Youth n The Leader of Leaders Track Ministries, under the directormet in six areas: Africa, Asia, ship of Bishop Trevor Reid and Europe, Unites States (North Aileen Reid, exists to equip the America and English-speaking Church and the emerging youth Caribbean), Dominican Republic, leadership to Reach (evangelize), and South America. A total of Raise (disciple), and Release 337 attended these classes. (deploy) the Omega Generation n In May 2013, there were 19 for Christian service in the power students from the two of the Holy Spirit. The ministry Consortium programs who goals are to develop leaders, culreceived Master of Arts Degrees tivate missions, and establish the from Gordon-Conwell Seminary. profession of youth ministry. They were from Bahamas (3), Cayman Islands (2), Jamaica (4), Youth Harvest Training the U.S. Midwest Region comYouth Harvest Training strives prising Colorado, Iowa, to bring training to trans-local Minnesota, and Nebraska (2), and local youth leadership as and Texas (8). A total of 42 well as quality training to local Church of God of Prophecy and regional camping ministries. guests and family members Since transitioning to a developattended the graduation exercis- ment-based ministry, Youth es at the Gordon College Campus Ministries has been able to develat Wenham, Mass. Eight of these op training that is area-focused were officials and personnel from in partnership with general presthe International Offices. byters and national overseers. Enrollment has begun in the The positive impact of YHT has doctor of ministry (D.Min.) track helped to prioritize leadership (Global Pentecostalism) which is development among set to begin in January 2015. national/regional/state direcThis is another new and exciting tors, youth pastors, youth workdevelopment for the Church of ers, and emerging leaders. More God of Prophecy and the than 750 youth ministers and Consortium. D.Min. candidates emerging leaders received spe(and others who sought addition- cialized training through YHT al credits towards other degrees) and other leadership conferbegan taking the necessary ences, including TeamUP, a joint equivalency courses in November training event held in collaboraof 2013 in preparation for the tion with Children’s Ministries to January 2015 startup. develop leaders, strengthen families, evangelize communities, and Tomlinson Center grow healthy churches through The Tomlinson Center is the young harvest. preparing to launch an internaThe new Paraguay Missions tional network of Bible Institutes Initiative, which began piloting in and Bible colleges that will func- January 2014, provides another tion in cooperation with national arm of student leadership develand regional leadership. These opment whereby students will schools will be distributed have an opportunity to gain minthroughout the world, meet in istry experience and new skill church-owned facilities, utilize sets for their ministry in a crossan educational curriculum that cultural context, as well as learn will emphasize the church’s a new language. Wesleyan-holiness, Pentecostal foundations, as well as provide Youth Missions in Action affordable, accessible, systematic Future Now: Sierra-Leone training for ministers. The educa- presents a mission opportunity tional pathways will lead to a to connect students and young diploma in Bible or a bachelor’s adults to a developing work in an degree in theology (B.Th.) that emerging nation. Skilled, profeswill further the preparation of sional young adults are able to current and future ministers for bring their skills to the field, and effective service. students join with past COGOP Bishop Bryan, who also serves generations to support mission as the Tomlinson Center director, works globally by building explained, “Our goal at the schools, partnering with the Tomlinson Center is training and overseer to support church nurturing men and women for plants, and developing sports spiritual greatness, effective min- and music ministries to students istry, and community impact in local churches in Sierra Leone. through systematic studies.” From April 20 to May 7, 2013, Tomlinson Center continues to Youth Ministries led a team of 14 promote a valued partnership pastors, nurses, construction with Lee University’s Department workers, and leaders to Sierra of Adult Learning that provides Leone, arriving in two groups. opportunities for COGOP leaders The first group came for the to complete bachelor’s degrees in National School of Practical Bible and Christian Ministry. Training for pastors and emergA number of Church of God of ing leaders, which took place in Prophecy pastors are taking Freetown. The second team, conadvantage of this opportunity. sisting of the medical, construcThe Certificate in Ministry tion, and crusade teams, served Studies also continues to be in Makeni. These teams came

from Orlando, Fla.; Miami; Clinton, Tenn.; the Bronx, New York; Louisville, Ky.; Oregon; and Quebec, Canada. Combined with the funds raised through International Youth Ministries, the mission team brought nearly $30,000. Some $25,000 of the funds went towards the new church construction in Makeni

which will seat 500, with the remaining $5,000 being used toward a new roof for the Tembeh Town church, doors and windows for the Hastings church, and for textbooks and operation of the School of Practical Training. See TRAINING, Page C6

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Section C—Cleveland Daily Banner—Tuesday, February 25, 2014—5

Insurance Incorporated

Superior service with integrity is focus Insurance Incorporated traces its roots back to 1940 through the merger and acquisition of several agencies. Throughout the years the core belief of the agency has remained constant: provide superior service with integrity. “The agency has been a part of the community for many years, and we are very appreciative of our many clients who have entrusted us with protecting their assets,” a company representative said. Jeff Morelock, CIC remains the CEO, with Andy M. Lee, CIC as president and Davis Morelock, CIC as secretary/treasurer. The agency currently has six other producing agents, Tom Jones, CIC, Aaron Bristol, Rachel Sullivan and Randy Schobinger of the Cleveland and surrounding areas. Mike Thomas, CIC and Melissa Wilder serve the Nashville and Murfreesboro area. The firm has its own in-house claims manager — Heather Benefield. She has been with the agency for nine years. She is here to assist all clients with the claim process. In the commercial lines department, there are several account managers, including Diane Bryson and Karen Wright who have been with the agency in excess of 25 years each; as well as many customer service representatives who assist clients daily to provide the highest level of customer service. Additionally, Insurance Incorporated has a select business unit, led by Paula Arendale,


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especially designed to meet the needs of trade contractors and retail businesses in this area. The personal lines department is headed by Erin Jenne, who works with Carolyn Clark and Kelly Bartolai. Together they can help you with any personal insurance needs you

may have. Insurance Incorporated represents many different carriers and has the ability to place your coverage with the company best suited to you and your business. Whether it is commercial property, liability, or worker’s compensation coverage for a business of

any size, or your own personal home and auto needs, Insurance Incorporated has the experienced staff and companies to meet your needs. “Please give us a call and allow us the opportunity to earn your business,” a company representative said.

Insurance Incorporated is proud to announce four of its agents have achieved the prestigious CISR designation awarded from The National Alliance. Stephanie DeFriece, Yodi Fagio, Ashley Harmon and Puddy Holmes completed their coursework and achieved this designation during the 2013 term. Each person must pass a series of five courses designed to expand their knowledge of the insurance industry. They join other agents at Insurance Incorporated who have also acquired the designation in past years: Paula Arendale, Heather Benefield, Carolyn Clark, Erin Jenne and FOUR OF INSURANCE INCORPORATED’S insurance agents Karen Wright. have achieved the prestigious CISR designation from the National Insurance Incorporated fully Alliance. They are, from left, Stephanie DeFriece, Puddy Holmes, supports furthering an employee’s education in the insurance Yodi Fagio and Ashley Harmon.

industry, which ultimately provides better service for its clients. These agents specialize in customer service, working with clients daily to assist with any insurance needs they may have.

Epperson Jewelers is full-service jeweler Custom-made pieces designed for special occasions “As we begin our 38th year in the jewelry business, one word comes to mind … thankful,” noted Armen Epperson, owner. The world itself has changed so much during this time and Epperson Jewelers certainly has as well. Over the years Epperson Jewelers have been manufacturers to the larger jewelry industry, as well as being a local fullservice jeweler. “When we started this journey, the gold price was roughly $125 per ounce. We were here when each custom piece was painstakingly, hand carved in wax to be cast in gold or silver,” she said. “Nowadays, we create each piece using a CAD program specifically designed for jewelry production and then carve that piece via CNC machine. It is very important to us to stay current with tools and technology in the business. “We were here when sterling silver and turquoise were popular, and watched as yellow gold became the rage in the 1980s. We have seen our share of clus-

ter rings and tennis bracelets. We then watched a shift to white gold take over the industry,” Epperson said. Currently, there is a much broader appreciation in the art of jewelry design. Personal style and preference are the basis for custom choices rather than the trend of the moment … yellow or white, diamond or gemstone, it’s all about the wearer’s style and personality. She said it is not uncommon for the first experience with a customer to be when they purchase an engagement ring. “It is such on honor for us to be a part of such a special occasion. We then see them, over the years, for some of the most meaningful ‘life’ moments … births, anniversaries, promotions and birthdays. We have even created memorial pieces following the death of loved ones. Again, what an honor,” Epperson said. “We hope these custom pieces mean as much to the customer as relationships mean to us,” she said. When considering a custom-

designed piece of jewelry, there are a few things to keep in mind. How will the piece be worn, every day or special occasion? What type of item fits best with the lifestyle? If you are active or spend a lot of time outdoors, a more simple design with bezel set stones may make the most sense. If you are less casual, you may feel like “the more bling, the better.” What is your budget? Keep in mind that Epperson Jewelers can use your gold, diamonds and gemstones to create a new and different piece at a lesser cost than starting from scratch. She said while the shop is always there for complete jewelry repair and restoration, gifts and showcase pieces, Epperson Jewelers takes pride in being a complete custom-jewelry design experience. Continuing the tradition started by Larry and Armen Epperson in 1976, Epperson Jewelers offers the most expert craftsmanship and attention to detail. Epperson Jewelers is located at 6190 Georgetown Road N.W.

Champion Cleaners has two dry cleaning locations in Bradley County Champion Cleaners was established in 1997. Now offering two locations, this dry cleaning service was voted best dry cleaner in Cleveland in the Banner’s Readers Choice 2013 survey. Champion Cleaners offer dry cleaning, shirt laundry, washing and folding and services leather, wedding gowns, rugs and drapes. Alterations are available.

In recent years, the company has added a van to provide home pickup and delivery. These services are being gradually expanded to include all of Bradley County. Locations included 4590 North Lee Highway and 2440 Spring Creek Blvd. The team is led by owner Jim Haynie and general manager Joyce Carpenter.

Their motto is “service and quality.” Champion Cleaners is open from 6:30 a.m. to 7 p.m. Monday through Friday and then 8 a.m. to noon on Saturday. Each location offers same-day service with the Spring Place location offering 24-hour drop-off and pickup. They also offer a $5 guarantee for broken or missing buttons after service.


6—Section C—Cleveland Daily Banner—Tuesday, February 25, 2014

Chattanooga Allergy Clinic provides quality allergy, asthma care

Training From Page C4

of the School of Practical Training. The mission team participated in the inaugural service of the Makeni Mission. Of the 53 worshippers in attendance, 40 were residents of Makeni. Also, more than 20 children gave their lives to Christ during the two-day crusade held May 3 and 4, 2013. This mission was planted on the campus of the elementary and secondary school and will serve as the template for church planting on the remaining 36 campuses. The medical team disbursed nearly $20,000 worth of medicine to more than 700 patients. Some of the conditions of the patients warranted emergency treatment from the regional hospital, but it was COGOP nurses who gave the frontline treatment for these cases. This ministry provided the best and most prominent promotion for the new church plant on the campus. The construction team built the mission church’s new worship building from foundation to halfway up the walls (funds were left to complete the building within the next few weeks). The building, when completed, will seat more than 500. Because of the size of the school (900) and the prominence of the institution, several graduates of the school (the mayor, county executive, university professor, and a local councilwoman) came or sent messages to relay the significance of the school to the community. Children’s Ministries The focus of children’s ministry at the International Offices, under the leadership of Kathy Creasy, continues to be leadership development through mentoring, training, modeling, and providing resources. During 2013, the following initiatives provided opportunities to accomplish those objectives: n Institute of Children’s Ministry. The North American Institute provided training in ministry skills and leadership development to children’s ministers in the United States, Canada, and islands of the Caribbean. n One-day Training Intensives provided more localized training at the local, district, and regional levels. n International Institute of Children’s Ministry provided three to five days of intensive children’s ministry training and leadership development to children’s ministers throughout the world. This year Institutes were held in Jharkhand State and Varanasi, India; Malaysia, Dominican Republic, and Argentina. The Institute in Varanasi, India prepared more than 100 church planters with the skills needed to develop after school programs that will reach Hindi children and their families. The Institute in Malaysia was the first children’s ministry training in that nation for our organization. Young leaders from Philippines and Indonesia also participated. The Institute in Argentina included national children’s ministry leadership from Bolivia, Chile, Peru, and Uruguay as well as more than 70 participants from ministries in Argentina. n IMPACT! online and video training is now available in English and in Spanish. These training modules provide onsite, individualized ministry skill training to children’s ministers in English or Spanish-speaking nations. n Strategic development of children’s ministry has led to the

graduateS of the Gordon-Conwell/Church of God of Prophecy Consortium are shown in May 2013. development of continental Children’s Ministry Leadership Conferences. These conferences bring national children’s ministry leadership together for training, sharing of resources, and the formation of continental ministry and leadership development strategies. In 2013, these conferences were held in Central America and Southern Africa. n TEAM UP is a conference developed in cooperation with the International Youth and Children’s Ministry offices as well as the presiding presbyter of a nation or continent. This year TEAM UP was held in the United Kingdom. Pastors, youth and children’s ministry leadership came together for the purpose of “teaming up” to evangelize and disciple the young harvest, strengthen families, and develop leaders. HERITAGE MINISTRIES Resurrection Celebration The Heritage Ministries continued promotion and support of the church’s historical sites, such as the First Assembly House and Fields of the Wood park near Murphy, N.C. These sites draw thousands of visitors from all walks of life every year. There are reports of people being saved, lives transformed, callings accepted, testimonies of healing, and hundreds baptized at the Fields of the Wood each year. In April, the annual Resurrection Celebration was held at Fields of the Wood, bringing in hundreds of guests who participated in all-day singing and an Easter egg hunt for children. The evening concluded with a presentation of the crucifixion and resurrection of Jesus Christ. Through the year, the maintenance department was thankful to have various groups who came to give their time and energy to restore and renovate sections of the park. The ministry of Heritage Ministries depends on faithful support of church members. WHITE WING CHRISTIAN BOOKSTORE AND CHRISTIAN EDUCATION CURRICULUM The Quest for Holiness is a worldwide success In September 2013, the global movement of the Church of God of Prophecy embarked on a quest. Nations from around the world, in many different languages, came together for five weeks and rallied around a renewed hunger for holiness. White Wing Publishing House director Gene Browning and Christian Education director

Darren Schalk worked closely with the international leadership of the Church of God of Prophecy to create a churchwide, worldwide study on holiness. Leadership from the denomination created lessons for children, youth, and adults, as well as sermon outlines so an entire church could participate together. The Quest for Holiness was a great success and many outside of the denomination participated as well. Any church interested in the Quest for Holiness can find more information and downloads at or The program is available in English, Spanish, and French. White Wing Publishing’s curriculum line, One Accord, has also done well. This year’s new tagline reads, “One Accord Resources: The Cure for Biblical Illiteracy.” Many leaders note biblical illiteracy is a huge problem in the church. They believe this is largely an internal problem. Some years ago, churches began to move away from planned curricula for their weekly class meetings. They began to do book studies (both secular and biblical) and even pulled from the most recent headlines for teaching material. While this certainly made for interesting discussion, the effects of the transition have been detrimental, many believe. When one moves away from a planned, biblical teaching method to a haphazard one, the inevitable end is an unbalanced diet of biblical teaching. To cure biblical illiteracy, the Christian Education department encourages a return to planned, wellbalanced, weekly lessons that come straight from the Bible. The One Accord curriculum line offers just that. “One Accord Resources: The Cure for Biblical Illiteracy.” White Wing Christian Bookstore White Wing Christian Bookstore experienced another fine year in 2013. With a continued increase in the use of technology, it has become easier to get resources to customers around the world. The catalog of digital books, or e-books, has been greatly expanded. Dozens of titles are available for immediate download at While this benefits everyone who likes to take their books with them on a smartphone, tablet, or PC, it is of special use to internationals, because they can avoid the longer shipping times as well as

Singer Warren Barfield shares songwriting advice with the attendees of the CREATE 2013 conference in January.

the sometimes-exorbitant extra shipping costs. The digital book format also allows older, out-ofprint books to be available now and forever because digital books never have to be printed. Plans have been made to expand digital book offerings even further in 2014. Two new titles were added in 2013 to the Heritage Series, a collection of some of the formative writings by the early leaders and founders of the Church of God and the Church of God of Prophecy. The Diary of A.J. Tomlinson: 1925-1943 was added as well as General Assembly Minutes 1906-1914. The Heritage Series now stands at seven volumes with more on the way. With the expansion of the Heritage Series, the consistent updating of the curriculum line, and the emphasis on digital content, the foundation has been laid for the future of White Wing. A good start was made in 2013, but the best is yet to come in 2014 and beyond. The Church of God of Prophecy approaches 2014 in anticipation of new advances, and is still committed firmly to its priorities of prayer, the harvest, and leadership development. This year, there will be more orphans fed and clothed, more souls delivered, more churches planted, more healings, more leaders being raised up and even more anticipation for Jesus’ soon return. “And this gospel of the kingdom shall be preached in all the world for a witness unto all nations; and then shall the end come” (Matthew 24:14).

The physicians and staff of Chattanooga Allergy Clinic are committed to being the regional leader for quality allergy and asthma care. Patients receive outstanding care in comfortable, attractive facilities with state-of-the-art technology and equipment. Referring physicians should expect responsiveness, professionalism, and reliability as all strive for the highest patient satisfaction. Allergies can be the underlying cause of frequent sinus, ear and upper and lower respiratory tract infections. Untreated allergies can even exacerbate or cause asthma. Allergies are responsible for symptoms that may make it difficult to concentrate or cause sinus headaches, both of which can result in a loss of productivity. This loss of productivity can filter into work, school and home life. What a person is allergic to can be determined through a skin test. A skin test is a simple proce-

dure best described as the making of tiny scratches on the surface of the skin. The scratches are conducted with a small instrument similar to a plastic toothpick, which contains trace amounts of a single allergen. If a person is allergic to a substance, a small mosquito bite-like bump will appear. For those patients who do not react to this type of skin test, an intradermal process may be performed. The allergist can determine a person’s unique allergy profile and the severity of allergies based on the results of the skin test. Because everyone has specific allergic triggers, knowing what one is allergic to is important for effective treatment. The Cleveland Office is located at 3760 Ocoee Place N.W., suite 100 (off Keith Street in the Ocoee Commons Professional Building). Physicians include Drs. Marc W. Cromie, Todd A. Levin, Hyman Kaplan and Lee M. Perry. Office hours are Monday through Friday 8:30 a.m. to 5 p.m.




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section C—Cleveland Daily Banner—tuesday, February 25, 2014—7

New hope is ‘making a difference — one life at a time’ Sometimes saving many lives takes one heroic act. But sometimes, saving one life takes many faithful steps. Last year, New Hope Pregnancy Care Center continued to see lives saved as a result of 27 years of faithful, life-saving steps. As the ministry’s 2013 theme stated, New Hope is “making a difference — one life at a time.” And according to ministry leaders, the number of lives touched by New Hope continues to grow as a result of hard work, expanded services and God’s blessings. “Overall, New Hope had a growth more than 48 percent in the last two years,” said Tracie Shellhouse, New Hope chief executive officer. “And our satellite office had an increase in client visits of more than 252 percent.” She said that the growth in client visits — including new clients and those who return for

continued coaching or to participate in the center’s Earn While You Learn Program — was due to expanded services and better engagement of the community. “We’ve been reaching out to the Spanish-speaking community in our area by providing bilingual coaches and training materials,” she said. “Plus, we’ve been involving more fathers with the introduction this past fall of our Fatherhood Initiative. We’ve had a greater presence in the area, as well, at community health and ministry fairs, in advertisements, in social media and with our community awareness and fundraising events.” This year is also anticipated to be a year of growth. “We have a broad vision for how the ministry will continue to grow,” said Beth Henderson, development director. “We will continue to work toward our

medical conversion, expand the Fatherhood Initiative, engage more volunteers and work diligently to build a sustainable funding program that will allow us to continue this growth.” Volunteers, funding and the support of community members are the path to growth for New Hope Pregnancy Care Center. “Growth brings with it great needs,” Shellhouse said. “And there are a lot of ways that people can help.” She said financial partners who give on a monthly basis, even with donations as small as $5 per month, can make a difference in how the ministry operates. She added that donations of time are also essential. “We need in-office volunteers now more than ever,” she said. “We need receptionists, counselors, and church liaisons; we need people to help us with spe-

cial events and to participate in the Baby Bottle Boomerang and Walk for Life. We need people to donate material items, too.” One item the ministry has a special need for right now is cribs, according to Shellhouse. She said donated cribs must be new or manufactured after June 2011. Another upcoming opportunity to get involved is New Hope’s spring fundraising banquet, which is coming up Tuesday, April 1, and will feature comedian and missionary Mike Williams. This will be Williams’ second appearance at the annual event. Funds raised from this year’s banquet are especially needed as the organization works to convert from a pregnancy help center to a pregnancy help medical clinic. “We need corporate underwriting and partnerships in going medical,” Shellhouse said. “Our expected initial expense in mak-

Local KAB cleans up, educates on environment issues By JOANNE MASKEW Executive Director of Keep America Beautiful, Cleveland

Volunteer energy Cooperative’s scottie Peels guides a new utility pole into place.

Cold temps resulted in record electricity consumption for VEC The Tennessee Valley was hit by the lowest temperatures that have been recorded in 20 years on Jan. 7 and 8. Those frigid temperatures prompted a new record for electricity consumption across Volunteer Energy Cooperative’s 17-county service area. The highest previous demand for electricity across VEC’s system occurred in January 2009, when VEC moved 634.5 megawatts of electricity. This January’s event shattered that mark as the peak demand reached 729.4 megawatts. VEC exceeded its previous record by 15 percent, or roughly enough electricity to run an entire city the size of Athens. An aggressive program of preventative maintenance and system upgrades over the past 10 years made a tremendous difference in keeping power interruptions to a minimum. Over the past 10 years VEC has spent more than $30 million building new substations and making major renovations to other substations. These improvements include building two new substations in Polk County (Benton Substation and Ocoee Substation); two new substations in Cumberland County (Campbell Junction Substation and Fairfield Glade Substation); three new substations in Bradley County (Hopewell Substation, South Bradley Substation, and Hiawassee Substation); two new substations in Hamilton County (Wolftever Substation, and North Ooltewah Substation); one new substation in McMinn County (Riceville Substation); and one new substation in Pickett County (Byrdstown Substation). The major renovations VEC completed at substations to increase system capacity and improve reliability include completely rebuilding the Crab

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Orchard Substation in Cumberland County; increasing transformer capacity and installing a new breaker bay at Monterey Substation in Putnam County; installing new breaker bays at Tasso Substation in Bradley County; adding a new circuit and additional breaker capacity at Spring City Substation in Rhea County; increasing transformer capacity at Ravenscroft Substation in White County; adding transformer capacity and new breakers at Spring Creek Substation in McMinn County; and adding a new 69kV breaker and a new 13kV breaker at Athens Substation in McMinn County. VEC also more than doubled the transformer capacity at Lantana Substation in Cumberland County; increased the transformer capacity at Mayland Substation in Cumberland County, and installed new breakers at the McDonald Substation in Bradley County. VEC’s commitment to system improvements don’t end there, as two new substations are under construction and are expected to be energized in 2014. In addition to these upgrades, VEC has also maintained vigorous right-of-way clearing and pole inspection/pole replacement programs. VEC trimmed more than 2,000 miles of right-of-way and inspected almost 13,000 poles in an effort to prevent power outages. VEC is a member-owned, notfor-profit, electricity distribution cooperative that serves more than 112,000 members in all or part of 17 counties. VEC’s distribution system includes 33 substations, 9,000 miles of line, and 180,000 utility poles, and covers about 2,850 square miles, making it the second-largest electricity distribution cooperative in the nation. About 83 cents of every dollar VEC collects goes directly to TVA to purchase electricity. VEC is an equal opportunity provider and employer.

While reviewing its 2013, the local KAB affiliate is please with some of its accomplishments, like the expansion of the environmental education program. Our goal is to reach various groups: students, businesses and industries, media, government and local residents. Educators have shown appreciation for this program by allowing KAB to come to their classes and teach students why it’s important to take care of the environment. As executive director of this organization I am amazed at how attentive students are and how involved they are in our program. This is a direct reflection of our teachers. KAB is always trying to reinvent itself through meeting the needs of our community. This has and will continue to help those in need, the elderly, shutins and the disabled. KAB and volunteers come together to clean up their properties one time, so it can be maintained. This could not be possible without notification from City Codes personnel and the Bradley County Environmental officer about these needs. This program also feels it’s important to recognize businesses, churches and etc., for their beautification efforts. All of this is vital to making our area inviting and pleasing to those who visit and decide to make Cleveland/Bradley County their home. This also is a determining factor for economic development growth. When local citizens show pride in their hometown it projects a positive image, and invites businesses to relocate. In 2014, your local KAB will continue expanding its environmental education by offering students an opportunity to participate in various activities. It will also recognize those who exemplify excellence in their commitment to preserving the environment. KAB will be committed to participating in various events throughout the community, including but not limited to Annual Great American Cleanup, KAB Yard Sale, Pancake Breakfast (both fundraisers), 100 Black Men Health Fair, Cleveland State “It’s All about the Green,” Foothills Country Fair, Annual Halloween Block Party, Household Hazardous Waste Collection Day, Tennessee River Rescue (Greenway), Greenway Cleanup, Make A Difference Day and America Recycle Challenge. Each one of these programs meets our criteria in understanding why it’s important to be responsible for our actions. The following events will take place during the Annual Great American Cleanup. Beaty’s Hardware on Wildwood will once again offer sunflower seeds for Pre-Kindergarten through thirdgrade classes to plant and take home. Fourth and fifth-grade students are requested to help KAB come up with an environmental slogan for our community; middle school students will take the slogan and create a new mascot. Each student’s name will be placed in a drawing and the top two from each contest are eligi-

ble to win money. High school students will once again have the opportunity to enter the annual essay contest. Winners are selected by the Cleveland Associated Industries Environmental Group. The top three winners will be presented with a check at the April school board meeting. This event is co-sponsored by the Westside Ruritan Club. We are asking local residence, civic organizations, Realtors, schools and students, BEST partners with schools, church groups, government agencies, businesses and industries and scouts to join our efforts and help make our hometown one we can all be proud to call home. If you are interested in participating, contact the Cleveland/ Bradley Keep America Beautiful Program, 474 Second St., Cleveland TN 37311, 423-5593307 or email

ing this conversion will be at least $125,000.” New Hope reports that while more abortion-minded clients than ever changed their minds and chose to either parent or place their children for adoption, statistics indicate more lives will be saved if clients are also given the opportunity to see their unborn babies through the technology of ultrasound, which the organization will offer free of charge once their conversion to a pregnancy help medical clinic is complete. “We provide help, hope and accurate information to those affected by unplanned pregnancy,” Shellhouse said. “Through free and confidential services, such as pregnancy options counseling, parenting education, referrals and material aide, we are able to ensure clients have everything they need to make an

informed, life-affirming decision for their little one, all the while partnered with people who will stand with them through their pregnancy and provide skills and resources to help them parent well once their baby is born.” “So, as you see, there are many needs and many ways to help,” Henderson said. There are also two ways to help without ever leaving home. “Like us on Facebook,” Shellhouse said. “That’s just one more way to tell people about what we do, who we help and how to get involved.” “And pray for us,” Henderson added. For more information about New Hope Pregnancy Care Center, call 479-5825 or email Information can also be found at the center’s website is newhope

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8—Section C—Cleveland Daily Banner—Tuesday, February 25, 2014

Banner photo, HoWarD Pierce

a neW BrancH of BECU will be opening soon in South Cleveland. It will be located on King St. between Dalton Pike and APD-40.

Directors anD officers of the Bowaters Employees Credit Union for 1959 were, from left, Howard Childers; L.L. Smith, vice president; Jim Henry, treasurer; Jess Parrish, secretary; Taylor Howard; Harold Guthrie, assistant treasurer, and, standing, Don White, president.

Bowater Credit Union is celebrating 60 years For those who don’t know, credit unions are a lot like banks. They offer savings, checking, and loans. But credit unions have a distinct trait: they are not for profit. They exist only to serve the membership. In fact, the first credit unions began in Europe and were known as “People’s Banks.” The concept was a simple one, that people with a common interest could pool their funds and make loans to those in the group who were in need. That’s exactly what eight men at Bowater Southern Paper Corporation decided to do in 1954. Those eight men were George R. Koons, C.E. Opdyke, Denis W. Timmis, R B. Reid, S.H. James, M.J. Osborne, Otha Winningham and R.R. Edgar. The purpose of BECU was set forth in the original bylaws and has not changed in 60 years: n To promote thrift; n To make loans to its members at reasonable rates of interest for provident purposes; n To invest any surplus not required for loans to members in the way and manner by law provided; and n To exercise those functions described in the state of Tennessee authorizing the organization of credit unions. Membership in the newly formed credit union included all employees of Bowater Southern Paper Corporation of Calhoun and their families. The minutes of the organizational meeting of the Bowater Employees Credit Union (as it was named at that time) show that it was held at 2:30 p.m on Friday Feb. 12, 1954, and that 33 people were present. Fast forward 60 years to today, and you’ll find that BECU now serves as a credit union for the entire community and has 15,000 members. Here are a few important stops along that road to success: 1977 — Built an addition to the existing credit union office within the paper mill. A clipping saved from a press release about the open house for the new office noted that employees of the mill were gifted with “cigars for the gentlemen and baby orchids for the ladies.” 1987 — Name changed from “Bowater Employees’ Credit Union” to “Bowater Credit Union” to reflect an effort to merge with the City of Cleveland Employees Credit Union. The membership rejected this merger. 1988 — Extended family of current members made eligible for membership. 1989 — Name changed from

"Bowater Credit Union" to "Bowater Employees Credit Union” 1990 — Office moved from inside the paper mill to its current Calhoun location Early 1990s — The credit union grew as more people became a part of the Bowater community and could use BECU’s services. The BECU board of directors saw safety in diversification and in the early 1990s, residents of Calhoun and Charleston were granted eligibility and began using BECU. 2001 — Employees of Denso Manufacturing were on the hunt for a local credit union that could serve its employees well. They found BECU to have the services they were looking for and a philosophy that matched their ideals, but their employees weren’t eligible to join. After proper regulatory approval, all Denso employees and their family members became eligible to join BECU. 2005 — Opened Athens Branch. Soon more local companies requested the opportunity to make BECU part of their employee benefits package. From Woods Memorial Hospital to the city of Cleveland, companies throughout our community were clamoring for membership. 2005 — Placed a 24-hour deposit-taking ATM in Etowah, across from Woods Memorial Hospital. 2008 — Opened Cleveland Branch. 2009 — After the 2008 financial crisis, credit unions became more visible as a safe, government-insured option for financial services. It no longer made sense to turn residents and employees of this community away from BECU just because they didn’t work for a specific company. So, in 2009 the state of Tennessee granted BECU’s request to become a community credit union. Everyone who lives, works, or attends school in the five-county area is eligible for membership in BECU. Employees of Partner Companies get special benefits and access to financial education as an employee benefit. 2010 — Opened the South Cleveland 24-Hour deposit-taking ATM on King Street. 2010 — Merged with Electrical Products Employees Federal Credit Union. EPEFCU served employees of Thomas & Betts in Athens. BECU happily welcomed the members and employees of T&B. As the credit union is celebrating its history, it is also planning for the future. Construction is underway at the

King Street ATM location, creating another access point where more members of the community can continue the credit union tradition of pooling their funds to make loans to other members of the group, and getting a return on that investment in their community.

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Section D—Cleveland Daily Banner—Tuesday, February 25, 2014—1

D 2013: A successful  year for United Way  Though there were many changes in 2013 for United Way of Bradley County, at least one thing did not change: the organization continued to provide assistance, through partner programs and initiatives, for thousands in the community. Around $2 million was once again raised during the United Way campaign, and these funds are being distributed in 2014 to dozens of agencies in our community. These United Way partners help those in need from infants and children to the elderly and homebound. United Way of Bradley County promoted several initiatives in 2013, and continued several others. The Imagination Library, which began in Bradley County in 2005, continues to provide books to Bradley County children under the age of five each month, at no cost to the recipient. A special event was held — a type of birthday party — for the Imagination Library at the Blythe Avenue Head Start, with hundreds of children and adults attending. While it was a great opportunity to learn more about the Imagination Library program, and enroll if necessary, it also gave several other agencies in the

community the chance to let others know about their services. Amazon, one of the county’s newest industries, made a sizeable grant to the Imagination Library, and Scott Campbell of the Charleston Amazon fulfillment center actually took the time to read from an Imagination Library book to students at Stepping Stones Daycare when the grant was presented. In 2013, a few new initiatives were brought under the United Way umbrella to also help children, and parents of children. United Way of Bradley County joined with Rite Aid in promoting, where moms-tobe up to moms with 1-year-olds can receive helpful parenting tips through their cellphones by texting the word BABY to 511411. Learning trails were proposed for the community, and the first of these trails was unveiled in

December at the Cleveland/Bradley County Greenway. Signs on these trails include themes such as “Follow your child’s lead” or “Look for shapes in the world around you,” and each are supported by tips on how to put these suggestions into practice with children. The main goal of the signs is to encourage caregiver-child interaction that will, in turn, allow foundational educational principles to be laid. Four more trails are being developed, and will be strategically placed in areas frequented by children and their parents and guardians. A grant from the Rotary Club of Cleveland will be used to develop these new learning trails. In an effort to help school-age children with supplies, United Way of Bradley County teamed with The Refuge and Applebee’s restaurant to conduct its first “Stuff the Bus” campaign. This event led to collection of many school supplies not only on the day of the event, but in subsequent weeks when many local businesses and industries wanted to donate supplies. See UNITED WAY, Page D4

chuRch of GoD Director of World Missions Tim Hill, fourth from right, accepts official recognition for the Church of God from the Kingdom of Cambodia from His Excellency Dr. Uong Vibol, Secretary of State, Ministry of Religions, far right.

5 ministry initiatives focus of Church of God in 2013 In December, 1904, a young minister named A.J. Tomlinson left his home in Culberson, N.C., to establish better connectivity for a fledgling group of four or five churches in three states. He chose Cleveland, Tenn., for its proximity and access to the railroad, its good schools, and the success he was having in Bradley County. He bought a home on Gaut Street where for the next several years he would supervise the ministries of what would be formally named Church of God in 1907. That Gaut Street home, which still stands today, was the first offices for the Church of God, and Cleveland has remained the headquarters city for almost 110 years. Now operating from a 20-acre campus at the corner of Keith and 25th Streets, the commitment of the Church of God to

Cleveland and Bradley County is as strong as ever. Worldwide membership in the Church of God topped 7 million in 2013, with the latest figures revealing 7,070,213 and upward of 15 million who attend a Church of God each weekend. The number of churches around the world is approximately 36,500 and statistics from 2013 reveal that 1,588 churches were planted last year, including

1,499 outside the U.S. and 89 within the U.S., which averages to one church every six hours or four new Church of God congregations per day in 2013. For 2014, the Church of God has identified 13 cities and church planters. The number of countries is 179 where the Church of God is recognized or has a presence. The latest country to give official recognition to the denomination is Cambodia. The designation took place this past year and comes largely as a result of the humanitarian work of People for Care and Learning, an independent benevolent organization with ties to the Church of God. In Cleveland and Bradley County, more than 10,000 people worship in one of 28 Church See CHURCH, Page D8

ScoTT cAmpBELL, outbound senior operations manager, Charleston Amazon Fulfillment Center, reads to children at Stepping Stones Daycare during presentation to the Imagination Library of a grant from the local distributing company.

Bender Realty marks its 45th year of real estate excellence Bender Realty, opening doors for the people of Cleveland and Bradley County since 1969, has reached another birthday milestone. For 45 years, Bender Realty has been helping folks find homes and businesses. The mission has always been to “Treat People The Way You Would Want To Be Treated,” and that mission statement has Workman served Bender Realty well. Jim Workman, the current owner of Cleveland and Bradley County’s largest independent locally owned and operated nonfranchise real estate company, acquired Bender Realty in the early 1980s from its founder, the late Bill Bender. Bill Bender’s philosophy about the business continues to match Workman’s, that being, “Our job is about helping people while maintaining trust, honesty and integrity. In today’s world so many businesspeople are working to make money, while not keeping the customer’s interest and relationship in the forefront. Bender Realty’s goal is to make lifelong customers and friends out of every transaction, and serve the customer for life. Workman is the owner/broker of Bender Realty and works in all areas of the real estate market with a focus on commercial sales

BENDER REALTY is located 425 25th St. N.W. in Cleveland. There is an agent on duty to assist you Monday through Friday, 8:30 a.m. to 5:30 p.m. and Saturday, 9 a.m. to noon. and development. Workman has been instrumental in bringing many businesses and industries to our area and worked with many developers in the residential, commercial and professional real estate arena. He has served on numbers boards, both civic and philanthropic, giving back to our community in numerous ways. Workman’s son, Brian is coowner of Bender Realty. He serves as an agent in both commercial and residential areas. Brian is a broker and holds the CCIM designation, which is a highly sought after and challenging designation in the commercial real estate area. Brian Workman serves on the

River Counties MLS board of directors and is chairman of the Grievance Committee for the local association. Since opening its doors in 1969, Bender Realty has been instrumental in the growth and support of Cleveland and Bradley County over the years, and that continues today despite more franchise real estate competition and less than favorable real estate trends. Currently, Bender Realty is the largest independent, full-service real estate company in the Cleveland area, offering the services of more than 25 licensed and fully trained agents in residential See BENDER, Page D2

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2—Section D—Cleveland Daily Banner—Tuesday, February 25, 2014

Farm Credit focuses on rural lending

Bender From Page 1

sales, led by managing broker sional development of the Spring and general manager Robert Creek Community. Last year four residential lots Bradney. Bradney has been a licensed were sold, one Town Center conRealtor since 1997. He worked dominium was sold, one comat Bender Realty as an agent mercial restaurant lot was sold until taking his current position and two professional lots were sold. in 2004. Jenkins Deli relocated to He serves as property manager as well in both the residential Spring Creek, Hardee’s purand commercial areas, serving chased property and two medas director on relocation as well. ical practices purchased sites as Serving on the River Counties well. New retailers came to the Association of Realtors Board as Town Center including The a director, the Tennessee Monogram Market and the newest retailer, Blue Association of Realtors Ridge Mountain Governmental Affairs Outfitters, which will be Committee, the opening in March. Cleveland/Bradley Sales volume for County Chamber of Bender Realty saw great Commerce board of recovery in the marketdirectors and the place in 2013, with a American Cancer 21.7 percent increase in Society/Bradley County sales volume for the Relay for Life Committee. company. The number of The sales team at properties sold Bender Realty consists of increased by 8 percent. agents newly in the busiBradney Bender Realty continness to veterans with ues to be a leader in the more than 30 years of experience. Agents include Pam area as a real estate company Becktold, Donna Mason, Dwight and maintained its No. 1 place Richardson, Helen Riden and as the largest independent nonfranchise real estate company in others. The sales team is made up of the area. “While we are seeing overall people with various ties to the community. Making up a group recovery, there is still a place for that is second to none, all are caution, as some sections of the dedicated to outstanding cus- market saw strong recovery and tomer service, creating relation- others saw minimal recovery,” ships with clients, and keeping according to Workman. The property management up with knowledge, statistics and trends. All Bender Realty area saw an increase by 10 perAgents have access to continu- cent in units managed over last ous up-to-date training on real year, and the vacancy rates estate technology, trends and remain at less than 5 percent for changes affecting today’s real over five years running, accordestate market. All of its agents ing to company reporting. “Our strength for success have services and tools they provide their clients and customers continues to be our Bender including Centralized Showing Realty family working together, Service, Visual Tours, and where experience and knowlShowcase All edge, together with teamwork, Bender agents have the support professionalism and building of a full-time, experienced staff relationships with our clients, that assists them with market- customers and community, sets ing, paperwork, follow-up and us apart from our competitors,” technology services, keeping Workman said. “Our goal is to exceed our them up to date in the marketing of homes and property for clients’ and customers’ expectasellers, as well as the needs of tions. Treat people the way they want to be treated. Build lifelong today’s homebuyers. The staff consists of a full- relationships with our commutime Escrow coordinator, Deidre nity and neighbors,” he said. Commitment to the communiPool, who reviews all listing and selling documents and files for ty continues in the support and completeness and accuracy. involvement throughout the Communications coordinator area. Bender Realty supports Kellye Dykast focuses on office such areas as, American Cancer American Heart communications, website Society, updates, company social media, Association, United Way, The visual tours and print communi- Caring Place, CASA, Southern Food Drive, cations. Administrative coordi- Heritage nator Penny Roy handles all Cleveland/Bradley Chamber of bookkeeping and assists with Commerce, BEST Partner with Stuart Elementary, Habitat for Advertising Review. Bender Realty offers a full- Humanity, Cleveland/Bradley Concert service Residential Property Community Management division managing Association, Allied Arts in more than 400 units in the Education, Chariees-Jubilee, Cleveland/Bradley County area. Newspapers in School – This consists of rentals from Cleveland Daily Banner, Empty Fund, Creating apartments to duplexes, triplex- Stocking Christmas Memories, Museum es and single family homes. With a recent update of the Center at Five Points and many, latest in technology, Bender many others. From the smallest transaction offers Internet-Based software that allows for Internet pay- to the largest, Bender Realty ments, applications and mainte- continues to build traditions of nance feature for tenant,s and family and home. The consistenan owners’ portal that offers cy, dependability, loyalty and internet reporting and pay- honesty are always in the forefront of everything Bender ments. Bradney serves as a licensed Realty does. That’s why for more than 45 property manager; Paula Maddux, and 18-year-plus asso- years Bender Realty is where ciate with Bender Realty, serves customer’s send their friends Visit Bender’s new website at as assistant property manager; and Sheryl Mahone, an experi- Stop by the enced customer service associ- office at 425 25th St. N.W. in ate, serves as administrative Cleveland, or phone any of the agents at 423-472-2173. assistant. There is an agent on duty for The Property Management team seeks to be up to date on assist you Monday through policies and state laws concern- Friday, 8:30 a.m. to 5:30 p.m. ing Tennessee Landlord Tenant and Saturday, 9 a.m. to noon. After office hours an agent Law and policies via education and training courses, and can assist you by phoning 423retains a corporate attorney to 472-2173. For Property Management and advise and guide staff to protect and enhances services to own- Rental call 423 476-5518, website or same ers and tenants. Commercial Property office hours. Management is yet another area of service offered, bringing commercial leasing to the menu of services, with Bradney serving as commercial property manager and Jim Workman, Brian Workman and Jim Metzger involved as leasing agents. Commercial Sales and Development is headed by Jim Workman, with Brian Workman, Jim Metzger and Robert Bradney serving on the team as well. The commercial real estate arena has seen a lot of changes over the last five years. Bender Realty is involved at many levels to assist businesses and industry in coming to the Cleveland/Bradley County and surrounding areas. Currently Bender Realty is marketing the Spring Creek Development, representing as the exclusive agency for the residential, commercial and profes-

For more than 50 years, Farm Credit has been serving the Cleveland community. Farm Credit Mid-America is a customer-owned association based out of Louisville, Ky., and established in 1918. Farm Credit focuses on rural lending and offers a wide variety of options including home loans, lot loans, equipment loans, farm loans and construction loans. Farm Credit also is a crop insurance provider. Currently, the company insures approximately 20,000 acres of cropland in the East Tennessee Valley. Most covered crops include soybeans, wheat, corn, and tobacco. Through this protection, Farm Credit MidAmerica helps protect the financial security of farmers in our community. Recently, the U.S. Senate approved a five-year farm bill, ending a nearly three-year slog in Congress to overhaul agriculture support programs and foodstamp funding. The bill bolsters crop-insurance offerings, a move designed to nudge farmers to sink more of their own money in financial safety-net programs, though the federal government subsidizes the insurance premiums The local Farm Credit office is located at 812 N. Congress Parkway in Athens. Loan officer Todd Watson

serves the Cleveland market. The Bradley County market has seen a recent increase in housing activity and construction. Farm Credit provides construction loans that are easily converted into long-term fixed rate loans with no additional closing. For those seeking to build in the future, the company offers long-term fixed rates on lots which can also be rolled into a construction loan. According to Watson, “One of the biggest benefits we offer as an association is the ability to convert loans.” In this process, a customer can move from a 30-year note to a 15year note for a minimal fee. At most financial institutions, the process of refinancing can be expensive. The ability to convert allows Farm Credit customers to lower their monthly expenses without having to worry about appraisals, and other expensive closing costs. Farm Credit is very involved in the community with the UT Extension service, 4-H, local schools, and many other organizations. In addition, Farm Credit also offers scholarships to the children of Farm Credit customers, as well as internship opportuniTODD WATSON is the representative for Farm Credit Service for ties. Bradley County and its surroundings. Watson can be reached at 423472-9561 or 423-920-7393.

Bojangles’ menu features tasty chicken favorites The newest addition to the menu at Bojangles’ is a mildly flavored boneless chicken strip called Homestyle Tenders. The new tenders join the already popular favorites. “Our main focus is on handbreaded, Cajun-style chicken,” according to Don Jones, owner. Other favorites are the Supremes — chicken tenders; roasted chicken bites; and BoBerry biscuits, noted Theresa Crews, director of operations. Hand-breaded chicken — Cajun-spiced and mild — on made-from-scratch biscuits is served fresh all day. The menu also includes salads and sandwiches. “Our biscuits are made from scratch. They are never frozen,” Crew said. For lunch or dinner, there are a variety of choices for the chicken lover. The four-piece Chicken Supreme Strips or the two-piece dinners are always a hit. “As always, we serve breakfast all day,” Crew said. Bojangles’ has a Big Bo Box that makes packing large orders more convenient for customers. The quality of the food, friend-

ly service and clean environment are what set Bojangles’ apart from other restaurants like it, Crews said. “We strive to provide customer service in 45 seconds or less,” she said. Another favorite menu item is the “legendary iced tea, steeped the old-fashioned way,” Crew said. The Cleveland Bojangles’ is one of eight locations owned by BoSouth Tennessee Inc. The BoSouth restaurants are located in Cleveland, Chattanooga, Hixson, East Ridge, Dalton, Ga., Fort Oglethorpe, Ga., and Ooltewah. The corporate office is in East Ridge. The local restaurant, located at 1410 25th St., has been in Cleveland 10 years. The newest location for BoSouth is 7987 East Brainerd Road in Chattanooga. Jones said Bojangles’ is “very community oriented” and takes pride in its connection to the communities in which it services. “We want residents to feel like one of the family, and many of our regulars we know by name,” he said.

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Section D—Cleveland Daily Banner—Tuesday, February 25, 2014—3

DiStefano Eye Center treats the whole eye The DiStefano Eye Center in Chattanooga offers a full range of eye treatments and corrective procedures. “We don’t just do one thing. We treat the whole eye,” said Deborah DiStefano, M.D. “Our best moments involve helping patients see.” DiStefano Eye Center offers corrective procedures such as LASIK with on-site lasers, cataracts, Implantable Collamer Lens and corneal transplants. The center also offers treatment for glaucoma, diabetic eye care, dry-eye treatment and eyelid surgery. It also offers eye exams and free LASIK evaluation. DiStefano Eye Center opened Dr. Ridner in Chattanooga in 1982. A second location was opened in 2011. Both locations are set up to offer the newest procedures with the latest technologies. New patients are welcome at both locations. “The goal of the DiStefano Eye Center is excellence,” Dr. DiStefano said. “We want to perform better and offer the best facilities in the for eye care.” DiStefano is a board-certified opthalmologist. She received her opthalmology speciality training at The Medical College of Wisconsin in Milwaukee. She completed a corneal fellowship at

Massachusetts Eye and Ear Infirmary at Harvard University in Boston. She was recruited from her Harvard fellowship to Chattanooga to become chairperson of the Department of Ophthalmology at the University of Tennessee at Chattanooga. She remained in that position for 10 years. She then resigned to focus on her refractive practice and family. She maintains her educational involvement as an assistant clinical instructor at the University of Tennessee’s College of Medicine. Other doctors at the DiStefano Eye Center include Dr. Courtney Ridner, Dr. James Hays and Dr. Steven Leff. Dr. Ridner is a comprehensive ophthalmologist with particular interests in cataract, refractive surgery, eyelid surgery, glaucoma and retina evaluations, as well as management and treatment. He is a native of Knoxville. He graduated with Honors from East Tennessee State University and attended James H. Quillen College of Medicine in Johnson City. Ridner completed his internship in geberal surgery in Spartanburg, S.C. after completing his Aerospace medicine training at Brooks Air Force Base, he became an active duty Flight Surgeon in the United States Air Force. ridner returned to Tennessee to complete his opthalmology training at Vanderbilt University. Dr. Hayes, a Memphis native, is a board certified opthalmolo-

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gist. he earned his medical degree from the University of Michigan in Ann Arbor, and completed his residency ophthalmology residency at henry Ford hospital in Detroit. Hays spent an additional two years in a specialty Corneal Fellowship program at the Dean McGee Eye Institute in Oklahoma. That extensive training has created demand not only for his surgical skill but also creates many instructional requests from his colleagues. Dr. Leff graduated with honors from the University of Western Ontario. He completed his oph-

thalmology residency at the university of British Columbia and received specialized training in the management of vitreo-retial disorders during a fellowship at the Baylor University School of Medicine. He is a fellow of the Royal College of Physicians and Surgeons of Canada and a Diplomat of the American Board of Ophthalmology . The DiStefano Eye Center has been open in Chattanooga since 1982. In September 2011, DiStefano opened at a second location in Cleveland — the Duncan Eye Center at 2415 Chambliss Ave.

First-quality goods offered at A-1 Closeouts A-1 Closeouts has some “exciting new items coming to the inventory in 2014,” according to Kathy Earls. Only first-quality items are offered at A-1 Closeouts, Earls said. A-1 Closeouts is located at 2260 Spring Place Road S.E. in the Spring Place Village Plaza. The site has a much larger parking area for the convenience of the customers. It also has a wide variety of items.

"We plan to continue to broaden our product lines to satisfy our ever-growing customer base," Earls said. A-1 Closeouts has received accreditation by the Better Business Bureau. The discount retail sundries store has been in Cleveland 12 years. It was established Nov. 21, 2001, on Spring Place Road. The Christian-based business is the first local sundries store of its kind in the area. Owners Evelyn Earls and


daughter Kathy Earls say they do not sell store returns or broken items, and prices are always 50 percent or more off retail. Occasionally there may be some damage to the packaging, but the product is new. The store offers name-brand items at discount prices, such as medicine cabinet items, shampoo, soaps, deodorants, toothpaste and brushes, cleaners, laundry items, paper products, hair color, air freshener and more. Industrial sizes of

some products are available, also. New items are constantly added to the inventory to give the customers more variety and choice. They are now carrying many sizes of garbage and storage bags, including zip-top bags. “We also carry pet items and supplies,” Earls said. The owners advise anyone to "shop early and shop often." For more information, call 559-0160.

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4—Section D—Cleveland Daily Banner—Tuesday, February 25, 2014

CHeCk InTo CasH/Jones Management staged an exciting United Way of Bradley County campaign Taylor Howard was the recipient of the initial Campaign MVP Award for his work not only in the meeting with employees, which featured kids from the Boys & Girls Clubs of Cleveland. Here, several of 2013 United Way campaign but also throughout the years. He was presented the award by Campaign those performing at the meeting pose with Check Into Cash’s Steve Hixson Co-Chairs Dr. Rodney Fitzgerald, right, and Don Lorton, left, who had both won the “Big Chief Award” in the past. The award was presented to Howard as part of his recognition.

United Way From Page D1

Donations were once again plentiful at the S o u t h e r n Heritage Bank “Cleveland H e l p i n g Cleveland” food drive. This drive helps collect food for United Way partners that have pantries and serve either children or adults throughout the year. Once again, thousands of pounds of food were donated through the event. One of the most anticipated initiatives for United Way of Bradley County occurred in 2013 with the creation of the Volunteer Center. The center gives the community a chance to not only find chances to help others through volunteer work, but also post volunteer opportunities for their specific organizations. The Volunteer Center is not an actual structure, but an interactive website. It can be accessed by going to To promote volunteerism in the community, Miss Tennessee Shelby Thompson visited three high schools and talked to the students about the value of helping others. Nowhere was this sense of volunteerism more evident than in August, at the United Way of Bradley County’s first Day of Action. Teams of volunteers from local business and industry took the day to provide assistance at many United Way partners, including the Boys & Girls Clubs, LUDIC, and Home-Delivered Meals. Companies helping during the Day of Action included Life Care Centers of America, Procter & Gamble, Ace Hardware, Cleveland Utilities, Whirlpool Cleveland Division and Target. After hearing stories of how these companies provided this help, other businesses have indicated a wish to get involved in the 2014 Day of Action. A big shout-out was given to Ace Hardware, which not only had a volunteer team working at the Blythe Avenue Boys & Girls Clubs unit, but also provided materials for other volunteer projects that day. The United Way kickoff luncheon followed that morning of volunteer work. It was held at the Cleveland Family YMCA, and featured not only a great meal for those in attendance, but inspira-

tional presentations by Lesley Scearce of On Point and Joe Smith of the YMCA’s YCAP program. Several companies held special United Way events during the campaign, with Check Into Cash/Jones Management again hosting the Boys & Girls Clubs of Cleveland, a United Way partner, at its employee meeting. The company also developed a cookbook to help raise additional monies for United Way. Restaurant Tuesday continued to be an event that gave the community another way of helping United Way. A special effort by United Way supporters Jeremy and Erika Moore of BonLife Coffee led to a $1,000 donation from that company. Once again, fund distribution panels were created to fit into four impact areas, which were chaired by four local volunteers: Nancy Neal chaired the Education Impact area, Coleman Foss chaired the Health Impact area, Tim Spires chaired the Financial Stability area, and the Crisis and Support Services area was chaired by Brenda Choate. More than 50 people served on distribution panels in 2013. Nearly 75 people in the community serve on the United Way board of directors, with 19 of them also serving on the Executive Committee. Executive Committee members for the 2013 campaign were Cameron Fisher, Terry Henry, Keith Barrett, Nancy Casson, Gary Farlow, Dr. Rodney Fitzgerald, Coleman Foss, Mike Griffin, Matt Jenne, Chuck Krecklow, Don Lorton, Tanya Mazzolini, Jack Robbins, Lee Stewart, Andy Williams, Nelson Wooldridge, Cindy Slater, Art Rhodes and Mickey Torbett. Krecklow actually served as the chairman of the board until his work took him to Alabama, and chairman-elect Art Rhodes graciously accepted the post for the 2013 campaign. Mickey Torbett, longtime volunteer and supporter, was honored at the 2012 Annual Meeting and Awards Banquet (held in March 2013) for his work with United Way. Art Rhodes, the

ZaCk TInsley helps unload food collected at Oak Grove Elementary School as part of the 2013 “Cleveland Helping Cleveland” food drive hosted by Southern Heritage Bank.

2011 recipient of the William F. Johnson Sr. Community Service Award, presented the award to Torbett. Torbett became the 41st person to receive the William F. Johnson Sr. Community Service Award, which will be presented at the Annual Meeting and Awards Banquet scheduled for Thursday, March 6. Previous recipients of the William F. Johnson Sr. Community Service Award, and the years they received the award, include: Art Rhodes, 2012; Stephen Crass, 2011; Nancy Casson, 2010; Forrest Preston, 2009; Terry Henry, 2008; Bob Card and Keith Barrett, 2007; Ricky Sanders, 2006; Georgia Gann, 2005; Cathy Barrett, 2004; John Kimball, 2003; Ron Braam, 2002; Ray Beckler, 2001; Lee Stewart, 2000; Tom Wheeler, 1999; Carolyn Jackson, 1998; Don Lorton, 1997; Jim Breaux, 1996; Charlotte Thorogood, 1995; Nelson Wooldridge, 1994; Ralph Buckner Jr., 1993; Dr. Lewis Willis, 1992; Jim Nowack, 1991; Ken Rayborn, 1990; Steve Bivens and Sam McReynolds, 1989; Hoyle Rymer, 1988; Jim Williams, 1987; Lou Patten, 1986; Wayne Cooke, 1985; Joe Rodgers Jr., 1984; Jerry Ward, 1983; Harry L. Dethero and Dr.

PrIor To lIfe Care Centers of America conducting its employee United Way campaign meetings, these associates were treated to ice cream served up by many of the upper management team, including LCCA President Beecher Hunter.

T.L. Lowery, 1982; Sam Colbert, 1981; Winston Varnell, 1980; Dr. Fenton Scruggs, 1979; and John Bryan Jr. and Mike Callaway, 1978, and Buck Thorogood, 1977. Two special awards were presented at the annual banquet. The Jim Tucker Service Award, named after Lt. Col. Jim Tucker who was director for the Boys & Girls Clubs of Cleveland for many years, was given to the Cleveland Family YMCA’s Lee McChesney. The award is the highest honor presented by United Way to a service organization leader. Three local companies were the recipients of the United Way Community Partner Spirit Award. These companies were honored for their commitment to helping United Way help others through their campaigns, volunteer efforts and special events. Honored were Lee University, Check Into Cash/Jones Management, and Cleveland Utilities. In a change from previous award ceremonies, the Big Chief See BIG CHIEF, Page D6

Lee McChesney, executive director for the Cleveland Family YMCA, was the recipient of the Jim Tucker Award at the 2013 United Way Annual Meeting and Awards Banquet.

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My Community. I became an Edward Jones financial advisor because I wanted to be part of a firm that truly puts its clients’ needs first. I believe our long-term investment philosophy, conveniently located offices and personal, face-to-face approach show our commitment to helping the people in the communities we serve every single day. On behalf of Edward Jones and my branch office, it gives me great pride to have been named Reader’s Choice 2013 by the readers of the Cleveland Daily Banner. This recognition wouldn’ t have been possible without your support, and for that I’ m grateful. Paul A Hickman, AAMS® Financial Advisor . 2080 Chambliss Ave Nw Suite 1 Cleveland, TN 37311 423-472-6814

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Section D—Cleveland Daily Banner—Tuesday, February 25, 2014—5




6—Section D—Cleveland Daily Banner—Tuesday, February 25, 2014

Clerk’s Office generates $19.3M Money goes into Bradley County general fund

the auguSt Day of aCtion brought out volunteers from many local businesses and industries to help United Way partners with special projects. Here, volunteers from Whirlpool Cleveland Division help with painting at the Boys & Girls Clubs of Cleveland’s Powers Unit.

protections. This court was organized by the clerk’s office and volunteers from the Bradley County Bar Association. The courts in Bradley County are utilized daily due to the case“The Courts of Bradley County load filings which exceeded have seen a major increase in all 27,500-plus cases in 2013, in addition to the 118 case filings,” according UFISA cases plus all the to Gayla Harris Miller, IV-DCSE cases entered Circuit Court clerk for for child support, which Bradley County. resulted in the collection Miller also serves as of more than $253,560 clerk of Circuit Civil, collected from DHS clerk Circuit Criminal, reimbursement. General Sessions Civil, “The backbone of the General Sessions judicial operations is my Criminal, Juvenile, staff,” Miller stated. Environmental and Child “They work exceptionally Support courts, Order of hard to help me provide Protection, Grand Jury Miller numerous services to the and Jury duty selecresidents of Bradley tions. The Order of Protection Court County, and to accomplish my is under the jurisdiction of goals as your clerk.” Miller’s total collected revJuvenile Judge Daniel Swafford, with the help of Circuit Court enues of $19.3 million to date Judges Michael Sharp and are the result of increased new filings and collections of delinLawrence Puckett. The order of Protection Court quent court costs. The funds colwas created due to the increase lected are returned to the in volume of filings of order of Bradley County General fund.

Customer satisfaction is top priority at Glen’s Metal and Siding SeVeral buSineSSeS in Cleveland participated in “Restaurant Tuesday for United Way” in 2013, with BonLife Coffee donating two days of profits to United Way of Bradley County. Erika Moore of BonLife Coffee presents United Way President and CEO Matt Ryerson with a $1,000 check from the Inman Street business.

Glen’s Metal and Siding not only manufactures metal roofing, but also sells vinyl siding. With two locations, the owners feel they have the largest selection in the area. The business has been locally owned and operated by Glen and Liz Ingram since 2005. It was named the “Best of the Best 2010” by the Daily PostAthenian. Glen’s Metal and Siding offers metal roofing in many colors, premium Royal Crest vinyl siding, new construction windows, as well as replacement windows. This past year, the company added vinyl underpinning. The company also offers fast, friendly, dependable service; next day pick-up; and delivery. The business is open to the public and accepts Visa, MasterCard and Discover. “Customer satisfaction is our top priority,” the Ingrams said. The company is located at 3645 Highway 11 S. in Riceville and at 1205 Murray Chapel Road in Sweetwater. For more information, call the Riceville location at 462-2444 or toll-free at the Sweetwater location at 866-351-1141. The website is located at

Tire Town Auto Sales has quality used cars, trucks Since 1992, Tire Town Auto

Volunteer energy CooperatiVe was one of several local Sales has provided quality used companies to present grants to United Way for specific programs. automobiles for local drivers. Sarah Haratine, right, of United Way accepts a grant from Harold The vehicles at Tire Town are Reno of VEC to help with the United Way of Bradley County’s priced under $10,000. Imagination Library program. “You can rest assured that if a

Big Chief From Page D4

Award was altered to be named the MVP Award for the 2013 campaign (as both campaign cochairs Dr. Rodney Fitzgerald and Don Lorton were previous Big Chief Award recipients). Longtime United Way of Bradley County supporter Taylor Howard was the recipient of this special award, which was presented at the final United Way report breakfast. Andy Williams was honored as the first recipient of the Emerging Leader Award at this report

breakfast, while Ace Hardware received the Community Partner Spirit Award at the event. United Way of Bradley County will not only honor those involved in the 2013 campaign Annual Meeting and Awards Banquet on March 6, and present the William F. Johnson Sr. Community Service Award and Jim Tucker Service Award, but it will also be the opportunity for Rhodes to turn over his board chairman’s post to Tanya Mazzolini.

vehicle is on our lot, it’s quality,” according to Larry Hicks. “We take pride in helping our customers get the quality used car or used truck they want at the best price in town,” he said. “We are constantly adding to our inventory to offer the broadest range of choices possible,” Hicks noted. Tire Town has more used Volkswagens than any one else in the Cleveland area, Hicks said. The company plans new addition to the business in the future. “Our knowledgeable and friendly staff are here to help even those with marginal credit get the vehicle they need,” Hicks said. “Come see our selection of bargain-priced vehicles,” he said.

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“During this difficult economic crisis — not only for our county but other surrounding counties too — I am very proud of my ability to help generate theses funds for Bradley County,” Miller stated. Miller has three office locations which she oversees. These offices are located at the Courthouse, Judicial Complex, and Juvenile Detention Center. Miller employs 31 deputy clerks at the various locations. “My biggest accomplishment of 2013, which I am extremely proud of, is the Tennessee State Audit that has resulted in “No findings or recommendations” for the seventh consecutive year of my term as your Bradley County Circuit Court clerk. This is the result of a conscientious staff and the hard work performed on a daily basis for the courts of Bradley County,” she said. “My clerks and I have a working relationship with the judges, law enforcement agencies, district attorney general and attorneys to make sure all court functions are in accordance with the Tennessee Law and Procedures, and we also have the help of Terry Gallaher, juvenile director, and his staff of the 24/7 night-warrant writers program. “This joint effort was not only beneficial to all law enforcement, but a cost savings for Bradley County,” she said. “Also Rich Kienlen, misdemeanor probation director, and Gary Conners, 10th Judicial District program man-


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ager of community corrections — and their staff — provide a great service to the courts of Bradley County. This clerk’s office has a major responsibility which the public must be aware of. “State laws, fees and procedures change daily, which is a challenge,” Miller stated. She said she enjoyed 28 years serving as a deputy clerk and is now in her second term as Bradley County Circuit Court clerk. “I will continue to serve as the voters of Bradley County honor me to hold this position,” she said. Miller added she will continue to work with her dedicated staff to provide a clerk’s office of which the residents can be proud. Miller sits on the Bradley County Environmental Board, Court Security Board and the Criminal Justice Coordination Committee for the 10th Judicial District. She is a member of the Tennessee Clerk’s Association, and of the Bradley County Republican Party. She is also a member of MainStreet Cleveland and is included in the Cambridge Who’s Who of Executives and Processionals. She is the daughter of Everett “Red” Harris and the late Carlean Harris. She is married to David L. Miller. They have one son, a daughter-in-law and two grandchildren. The Millers attend Hopewell Baptist Church.

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Section D—Cleveland Daily Banner—Tuesday, February 25, 2014—7

Manufacturers Chemicals still growing

Banner photo, HOWARD PIERCE

IT HAS BEEN a productive year for Edward Jones Financial advisor Paul Hickman, AAMS and senior BOA Dawn Dixon. This branch team committed to growing the business in 2013 and qualified for the Strive Top 150 event that will be held in St. Louis in April. They will be hosting financial advisor Rich DeWitt as he begins his career with Edward Jones. They may be reached at 472-6814. Edward Jones is an IRA rollover headquarters.

Hard work and dedication from an excellent staff of management and labor force have driven Manufacturers Chemicals to keep getting bigger and better each year. Also, with the help of a newly acquired chemical company, CRI Tolling, based in South Carolina, 2013 was a big year for the Specialty Chemicals Segment of Synalloy Corporation. Specialty Chemicals Segment sales for the year of 2013 were $56,518,000, up 10 percent from same period of 2012. Operating income for the year 2013 for the Specialty Chemicals Segment was $5,743,000, compared to $4,843,000 for 2012, an increase of 19 percent. With the new incentive program that was integrated in 2012, employees worked harder than ever to reach their goals and get pounds out the door, while keeping lost-time accidents at zero for the year. Sales for the Specialty Chemicals Segment in the

fourth quarter of 2013 were $14,888,000 which represented a 14 percent increase when compared to the same quarter of 2012. Overall selling prices increased 16 percent in the fourth quarter when compared to 2012, due in part to a significant increase in usage of a lower cost raw material that is reflected in the selling price at Manufacturers Chemicals and generally lower average selling prices at CRI. Operating income for the fourth quarter of 2013 and 2012 was $1,278,000 and $1,102,000, respectively, an increase of 16 percent. CRI had a positive impact on profitability during its first quarter under the Synalloy umbrella. The Segment continues to focus on changing the product mix to higherpriced/higher-margin products and controlling operating and support costs. At CRI, streamlining process-

Gretchen Ruvo offers designs for home, work Gretchen Ruvo Designs offers full-service interior design for residential and commercial jobs, covering new construction, remodeling and updates. Founder Gretchen Ruvo strives to listen to her clients’ needs and save them from confusion and costly mistakes. With more than a decade of experience, Ruvo helps her clients fulfill their design desires to create and execute their own personal

style in their home or commercial setting. Whether it be full-scale conceptual design or a one-room project, she will help clients begin and complete the design project to fit their budget and style. Ruvo trained and began her career in New York. Later she brought her experience and style back to Cleveland, where she was raised. The business was established in 2008 in her home office. She later moved to 805 20th St.,

Suite C to have room for display space. The business is open by appointment only and can be reached at 593-3624. A business website is in the works and will be up and running this year. With a substantial library of the newest designer fabrics and textiles, Ruvo can design custom drapery, bedding ensembles, pillows, reupholstering, plantation shutters, etc.

If a full-service design is not needed, Ruvo also provides help with the following on an hourly fee basis: creating a color scheme; flooring selection; lighting selection; furniture selection and layout; accessories selection; and art. The business focuses on providing new and innovative ideas and executing the job in a timely manner, offering competitive pricing and the highest standard of quality.

Can-It-Recycling accepts steel and other scrap metals as well as nonmagnetic metals, copper, brass, stainless steel, aluminum, car radiators, batteries and more. Recycling is the first link in the chain to help reduce the amount of products going into the landfill. According to D’Agata, it takes 90 percent more energy to create aluminum from raw ore than it

does to recycle it. This is also the case with several other recyclable items. In this economy, recycling offers a way of generating additional income while doing something beneficial for the environment. Can-It-Recycling is a member of the Tennessee Scrap Recyclers Association. “This is something we are very

proud of,” D’Agata said, “and customers are doing their part to contribute to a greener future.” According to D’Agata, “We offer volume pricing policies which provide local customers the best prices around.” In other words, “the greater the quality, the higher per-pound price.” For more information about Can-It-Recycling, call 472- 6501.

tomers and identifying new sales opportunities for product offering that have available production capacity. The Specialty Chemicals Segment’s project pipeline is heavily weighted with oil and gas opportunities attained through new growth market penetration efforts, which should impact the first quarter. Management expects operating margins to hold steady at current levels in spite of the anticipation of raw material price increases over the next quarter. With Manufacturers Chemicals continued growth and the new addition of CRI Tolling, the Specialty Segment is certain to have a banner year in 2014.

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es and improving capabilities will be a major focus. Manufacturers Chemicals LLC was founded in 1919, and in 2014 it will be entering its 95th year in business. Longstanding and newly established customer relationships have helped make the company what it is today. The Specialty Chemicals Segment’s sales should show improvement into the first quarter of 2014 when compared to the prior year as new business opportunities at both Manufacturers Chemicals and CRI Tolling are aggressively pursued. The company expects sales levels to continue to improve throughout the remainder of 2014 as the result of aggressive product pricing, increased growth in sales to direct cus-


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8—Section D—Cleveland Daily Banner—Tuesday, February 25, 2014

Church From Page D1

of God congregations every Sunday. The largest of these churches, North Cleveland, remains the oldest continuing Pentecostal church in the United States. It was founded in 1906 and continues operations from the original site on 11th Street. Much of what guided the activities of 2013 in the Church of God c e n t e r e d around five Williams ministry initiatives put forth by General Overseer Mark Williams for the 2012-2014 period. In late 2012, the first of the initiatives was unveiled with a Bible emphasis under the title R.E.A.D. According to Williams, the goal is to, “renew our commitment to the centrality of Scripture by mobilizing 100,000 people within the Church of God to make a commitment to read the Bible every day.” Following the announcement, a website was established ( to allow individuals to go online and register through email or social media. At its height, more than 128,000 signed the R.E.A.D. pledge with over 7,000 receiving each day’s reading by email. READ is an acrostic for Reflect, Engage, Apply and Disciple and serves as a four-word guideline for fully experiencing the scriptures. Williams’ second initiative, Students, centers on customizing a youth discipleship initiative in conjunction with Winterfest events and summer camps to equip churches and youth leaders to, “aggressively evangelize this generation with the gospel of Jesus Christ.” A new discipleship curriculum will be developed for this initiative that “truly speaks the language of the day and challenges students to be radical followers of Jesus Christ.” The third initiative is Shepherds. In an attempt to demonstrate accountability and to build trust with pastors and laity, the International Executive Committee released the most recent financial audit, including salaries, and posted it online. Hundreds of ministers and church treasurers logged in to review the report. Additionally, in an attempt to better resource pastors and provide a new vehicle for connectivity, a new social media platform built especially for the Church of God was unveiled in January 2013. Under development for several months, is a cuttingedge platform that seeks to address the ever-growing popularity and diversity of social media. While the Church of God has had a presence on the most popular sites, such as Facebook and Twitter, this new platform goes beyond conventional social media. J. David Stephens, assistant general overseer for the Church of God and chairman of the project said, “We hope OURCOG will become the ‘go-to’ site for learning more about ministry subjects and engaging in meaningful conversation on a variety of topics.” The new site contains three primary areas: Explore, Learn, and Discuss. Williams reported that a large portion of the implementation of the fourth initiative, Cities, has been entrusted to Church of God World Missions, which has been developing a global strategy for church planting. A portion of the strategy deals with touching all regions of the globe, including a newly-proclaimed sixth region, the U.S. and Canada. The final initiative which was formally launched in 2013 was Social Justice. The Women’s Discipleship ministry is mobilizing women of the Church of God to raise funds for Restavek Freedom. More than 300,000 children are living in slavery in Haiti. “Restavek is a form of modernday slavery that persists in Haiti, affecting one in every 15 children,” Williams stated. “The reasons restavek persists in Haiti are complex. They range from harsh economic conditions to the cultural attitudes toward children. But every morning another child wakes up to begin his or her life of hardship, it becomes all the more urgent that this practice be stopped.” Activities and accomplish-

ments for the Church of God in 2013 began literally on Jan.1 as General Overseer Williams took the first shift of the Bible-reading marathon staged at the Leadership and Communications Center. The event was the symbolic start of READ2013, and encouraged people from around the world to read the Bible every day in 2013. The Bible reading event lasted 105 hours the first week of 2013 until the entire Bible was read from Genesis to Revelation. The reading was live-streamed on the Church of God website where 26,792 people from 122 countries of the world tuned in to watch and listen to people reading God’s Word. In addition, at least 250 (reported) congregations joined by reading scriptures in their sanctuaries as well. Beginning with the spring 2013 edition, Engage journal, a magazine for Church of God

leaders, was delivered entirely in electronic format. Engage is produced for the purpose of informing Church of God ministers and leaders about upcoming events and happenings within the denomination, as well as providing uplifting and informative articles. The change to electronic delivery has proven more timely, allowing for information in the issue to be as up-to-date as possible. A compelling reason for moving to electronic delivery is that Engage can continue to be a free publication, a practice that has been in place since its inception. Church of God Women’s Discipleship launched a new website, The new site includes many helpful features and visitors can find information on Women’s Discipleship, read biographies of leaders, and catch up on current initiatives, such as

MeMbers of the Church of God International Council gather to pray for the nations and ministries of the Church of God around the world. The International Council met in September 2013. the 2012-2014 Women With A Mission (WWAM) Project, Operation Freedom: Rescuing Servant Children in Haiti. The Legal Services office of the Church of God received notification that a secondary logo has been trademarked for the

Church of God by the United States Patent and Trademark Office. The official logo of the Church of God remains the recognizable cross and flame adopted in 1986, the year of the Centennial celebration of the denomination.

The newly-registered logo is an alternative to the original and can be seen on the sign at Keith and 25th Streets. According to the Church of God’s legal counsel, Dennis Watkins, there are See LOGO, Page D9

Don’t let this drive come between you and great heart care. When it comes to your heart or the heart of a loved one, stay right here in your community. Dr. Jennifer Ayers and Dr. Selwin Abraham, Cleveland’s only interventional cardiologist, provide a full range of cardiac care services including cardiac imaging, cardiac intervention and cardiac rehabilitation. We offer these heart care services and more so we can help you Selwin J. Abraham, M.D.

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Section D—Cleveland Daily Banner—Tuesday, February 25, 2014—9

Logo From Page D8

numerous organizations that use ‘Church of God’ somewhere in their names. In the U.S. Patent and Trademark Office, the denomination is officially registered as “Church of God (Tennessee nonprofit corporation) with its accompanying logos.” The official registration of the logo allows local churches to incorporate the logo on anything that represents their congregation, including signs, publications and specialty items where the logo is not altered. The Executive Committee of the Church of God, meeting in session on Tuesday, April 9, 2013, released a statement affirming marriage. The statement, entitled “Affirmation of Marriage” reads in part as follows: “The Church of God is committed to the winning of the lost to Christ as found in the Great Commission (Matthew 28:19-20), and we affirm our love and compassion for all men and women, understanding that all of us were once in the bondage of sin and in need of redemption as so profoundly stated by Paul in 1 Corinthians 6:9-11: ‘Do you not know that the unrighteous will not inherit the kingdom of God? Do not be deceived. Neither fornicators, nor idolaters, nor adulterers, nor homosexuals, nor sodomites, nor thieves, nor covetous, nor drunkards, nor revilers, nor extortionist will inherit the kingdom of God. And such were some of you. But you were washed, but you were sanctified, but you were justified in the name of the Lord Jesus and by the Spirit of our God.’ (NKJV). The Church of God affirms its position based upon the teachings of Holy Scripture that marriage is, and only can be, the union of one man and one woman in the bonds of holy matrimony as stated by Jesus Christ in Mark 10:6-9: “But from the beginning of the creation, God made them male and female. For this reason a man shall leave his father and mother and be joined to his wife, and the two shall become one flesh; so then they are no longer two, but one flesh. Therefore, what God has joined together, let not man separate” The May 23 decision by the Boy Scouts of America (BSA) to allow gay members prompted a similar response from the denomination. A statement released by church leaders said, in part, “We applaud the BSA leadership for upholding this critical element (not allowing gay scout leaders) of its policy and support future efforts to defend it from attacks by groups who will no doubt feel empowered to further advance their agenda. “According to figures released by BSA, more than 70 percent of scout troops are supported or housed in churches across the United States. The recent action will no doubt place a heavy burden upon these churches about whether or not to continue their relationship with the local chapter….The Church of God recognizes the dilemma some local churches and scout leaders may face with severing a positive, long-term relationship with a Boy Scout troop, which may or may not be immediately affected. Should local churches choose to disband their relationship with BSA, the Church of God has had in place for many years a program that mirrors the standards and policies of Boy Scouts of America prior to last week’s decision. It is called Royal Rangers and is available with supporting resources through the Division of Discipleship. “While the Church of God condemns the sin of homosexuality as defined in Scripture, individuals struggling with an alternate lifestyle will continue to be loved and discipled. As young people are constantly bombarded with one message from the church and another from culture, the Church of God is committed to those who may fall into this path to give counsel and to teach the forgiveness of Christ with the ultimate goal of redemption and restoration.” On May 17-18, the Ministerial Internship Program (MIP) commemorated 35 years of the successful training program. One of the largest events hosted by the Church of God in Cleveland, thousands of delegates, along with their families travelled to participate in a weekend of commissioning into ministry. General Overseer Mark Williams and People for Care and Learning (PCL) Director Fred Garmon joined the gover-

AssistAnt GenerAl Overseer Wallace Sibley participates in lee University was the site of the week-long Teen Talent 2013 competition, sponsored by the minthe week-long Bible reading marathon in January 2013. The event istry of Youth and Discipleship. launched READ Initiative with more than 128,000 participants around the globe.

Church of God Foundation is a church extension fund The Church of God investment principal in a timeFoundation, Inc. is registered ly manner. with the Tennessee In the current financial enviDepartment of Commerce and ronment when interest earnInsurance, Division of ings from savings Securities, and serves accounts are low or as a Church Extension almost nonexistent, the Fund. Church of God The Foundation has Foundation offers served the financial attractive interest rates needs of Church of God to Church of God meminvestors and church bers and supporters. ministries since 2001, The Foundation according to Donald S. makes Withdrawable Aultman, president Investment Notes, or Church of God WIN, available at interFoundation, Inc. est rates ranging Aultman During this period, between 3 percent and the Church of God 5 percent — depending Foundation has faithfully paid on the amount of investment — to its investors all earned inter- with a $15,000 minimum est and returned all requested investment. Interest earnings

are paid quarterly. The investment term is three years and may be withdrawn after one year. More details are listed in the foundation’s advertisement in today’s edition of the Cleveland Banner. The funds received from WIN investors are used by the Church of God Foundation to provide loans to local churches and the denomination’s agencies. The foundation has extended more than $4 million in new loans in the past year. For more information about the Church of God Foundation Offering or to obtain an Offering Circular detailing its investment offering, contact the office at 423-478-7179.

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Sausage Biscuit Sausage Biscuit Combo nor of Phnom Penh, Cambodia, to dedicate Phase I of the Build a City complex in a Phnom Penh suburb. The visionary project, when completed in 2015, will provide housing for 1,500 families, as well as a school, medical clinic, marketplace, community center, park, and related facilities. The dedication event capped a week of celebrations and history-making events during which the Cambodian government awarded the Church of God the right to be an officially recognized church in the nation. On May 20, what was touted as the worst tornado in U.S. history struck in Moore, just south of Oklahoma City, Okla. Within hours of the disaster, the Church of God was mobilizing resources and people to assist in any way possible. Although no Church of God building in the area was destroyed, homes of members at those local churches had been severely damaged or destroyed. Operation Compassion organized a network of 25 partner agencies dispatched across the country to supply much needed food, water, ready-to-eat meals, clothes and toiletries. They also supplied critical services, such as sleeping quarters, shower stalls, mobile kitchens capable of producing thousands of onsite meals per day, and even mobile laundry units. A comprehensive website and social media blitz was launched when the storms touched down and included news and information, ways to donate and video updates. Lee University hosted more than 4,000 visitors at the 2013 Church of God Teen Talent from July 29-Aug. 2. Teen Talent is an international competition which aims to help young people ages 13-19 discover their talents, develop that talent, and dedicate it to better serve the Lord. International Director of Youth and Discipleship for the Church of God, Gary Lewis said, “Teen Talent is more than a competitive activity. Competition, coupled with love and guidance, is a strong force in challenging youth to reach their full potential and to express themselves constructively for the glory of God.” The five-day event featured competition in music, art, drama, multimedia, creative writing, and Bible. In July, leaders of the Church of God celebrated the establishment of the Church of God on Green Turtle Cay, a small island in the Bahamas. Now the oldest continuing Church of God outside the United States, the local church was set in order on July 24, 1913. The congregation has adopted

the name Miracle Church of God as a testimony to the miraculous way in which its current facility was purchased, furnished, and expanded. Later in the year, hundreds gathered in the city of Kerala, India to celebrate the 100th year of the arrival of Church of God Missionary Rev. Robert F. Cook in South India. According Professor Sushil Mathew, general coordinator of the Robert F. Cook Centennial Celebration said, “Rev. Cook obeyed the call of God to go to the land of India with a heavy burden for souls, and an unwavering dedication to evangelize the unreached in that vast land.” During the year-long celebration, the Cooks were honored for their significant contributions towards evangelizing India. Among the honors, the office building of the Church of God Kerala State, Mt. Zion, and Mt. Zion Bible College, built by Cook, were converted to the “RFC Pentecostal Heritage Center. Church of God Foundation, Inc., Cleveland, announced on July 29, 2013, the Foundation was recognized by the Tennessee Division of Securities, as a Church Extension Fund. This recognition simplifies reporting, reduces restraints on operations, and increases the potential to accept new investment funds. On this point Foundation President Donald Aultman comments, “The Foundation continues to receive investment funds as the need arises for loans to the churches we serve.” VITAL Initiative, a new program geared to the smaller church pastor, was formally introduced to the Church of God in a video interview with its founder and director, Michael Nations. Church of God General Overseer Williams said, “Vital Initiative presents a new paradigm of ministry that places high priority on the importance of small churches in Kingdom work in the 21st century.” According to Williams and Nations, the mission of VITAL Initiative is to “help the Church of God realize and utilize the place and power of small churches in 21st century Kingdom work by revaluing pastors, reclaiming mission and revitalizing small churches.” The future of the Church of God in 2014 and beyond is bright as the initiatives begun in 2013 continue to progress. Exciting events and activities are on the horizon, highlighted this year by the International General Assembly, to be held July 29 – August 1, 2014 at the Orange County Convention Center in Orlando, Fla. For more information on the

Church of God and its ministries, visit www.churchofgod. org. There is also a significant social media presence at, as well as Twitter (@coghq) and Facebook (Church of God).

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In 2014, the UT Extension- Bradley County will be offering some new and some traditional favorite programs. The Bradley County staff is excited to offer a number of educational programs to farmers, families and youth. UT Extension – Bradley County provides a variety of educational programs for the citizens of Bradley County in the areas of Agriculture and Natural Resources, Family and Consumer Sciences, 4-H and other youth programs. Agriculture and Natural Resources- Programs are offered to educate farmers, homeowners and producers on the latest management practices to solve problems, improve production and increase marketing. Extension Agents also help Bradley County citizens learn to better protect the environment and improve the management, marketing and use of natural resources. Dairy, beef, horse and poultry are areas of importance in the county. Master Gardener classes draw a number of participants each year with a series of classes in 2014. The Bradley County Farmer’s Market and the Cannery are also run by the local Extension office and are great resources for citizens during the summer months. The cannery was expanded and updated and will open again in June. Family and Consumer Science Programs address the various needs of families and individuals. Educational programs focus on strengthening individuals, families and communities by addressing critical issues and needs with programs on parenting skills, improving nutrition and health, managing family resources, addressing child care needs and leadership programs that include FCE (Family and Community Education) Clubs. 4-H Youth Development- The 4-H program helps young people develop life skills to become capable, responsible and caring citizens. Through local in-school 4-H clubs, community clubs, special interest and project groups, after-school programs, camps and other activities, 4-H members have fun learning new skills, meeting new people, enjoying “hands-on” experiences and getting involved in opportunities they might have otherwise. Some program topics include teen pregnancy prevention, shooting sports, livestock workshops, beginner sewing, cooking and leadership classes. UT Extension- Bradley County is located at 95 Church Street SE, Cleveland, TN 37311.The office hours are 8:00 a.m. - 5:00 P.M. Monday through Friday. The phone number is 423-728-7001 and the website is The staff includes Kim Frady, County Director and Agriculture Agent; Kaye Smith, Extension Agent with Family and Consumer Sciences; Lynne Middleton, Extension Agent with 4H; Robin Ramsey, Extension Agent with 4-H; Kathryn Ervin, 4-H Program Assistant; Stephanie Holden, 4-H Program Assistant; Kathy Hayes, EFNEP Program Assistant and Janet Bunch, Administrative Assistant. Programs in agriculture and natural resources, 4-H youth development, family and consumer sciences and resource development that are offered by the University of Tennessee Institute of Agriculture, U.S. Department of Agriculture and county government provide equal opportunities in programs and employment.

10—Section D—Cleveland Daily Banner—Tuesday, February 25, 2014

Home Health Care of East Tennessee and Hospice Center earned Home Care Elite, Four-Star levels Home Health Care of East Tennessee and Hospice has been serving Cleveland for 30 years. The company offers skilled nursing care, physical, occupational and speech therapy, hospice care, in-home assistance with personal care and certified nursing assistants. In 2013, the company was awarded Home Care Elite and a Four-Star (highest) level in the Veterans Affairs “We Honor Veterans” program. They are only one of three in the state to achieve this. Home Health Care of East Tennessee and Hospice has 17 employees who have served with the company for 15 or more years. The company is led by President and CEO R. Scott Ruth and Vice President Mitzi Bayne Ruth. EmployEEs with 15 or more years of service with Home Health Care of East Tennessee, Inc. Home Health Care of East Tennessee and Hospice has and Hospice are shown. From left are Martha White, Janie Casteel, Beverly Ellis, Cindy Lewis, Sally sister companies in West Meachen, Kristy Wright, Melanie Goff, Kristie Mason and Marcia Beckler. Not available for photo were Tennessee and Mississippi. Barbara Ownby and Sean Holland.

Wealth Management Group can help with financial goals Make the first step in securing your financial future with the right resources from the local Wealth Management Group. The Cleveland office is a trust office of Citizens National Bank, headquartered in Athens, with banking locations in McMinn, Monroe, Roane and Anderson counties. Wealth Management Group is designed to help individuals realize their financial dreams and goals. Whether it is financial security, children’s college education or retirement, Wealth Management Group offers a wide variety of investment options and brokerage services. The Cleveland office is staffed with professionals to offer you sound financial and investment planning and advice, and to help you in executing your personalized financial plan.

Paul Willson, chairman of the board for Citizens National Bank stated, “We are fortunate to be able to have such highly trained and experienced professionals as we have in our Cleveland Wealth Management Group office. “Our goal is to help them to continue to serve the Cleveland area clients in the manner in which they do daily, and to provide the broad spectrum of services such as insurance, trust and investment professionals to assist in other areas. We want to ensure the Cleveland trust office of Citizens National Bank provides the best possible Wealth Management services of any community bank in East Tennessee. The Cleveland Wealth Management Group is located at 2033 North Ocoee St., and can be reached at 423-478-0001.

Rollin’ Doghouse upgrades mobile For 10 years, the Rollin’ Doghouse has been bringing grooming services to its customers. Cindy Oliver of Rollin’ Doghouse has 19 years of experience. She thinks customers should not be inconvenienced by waiting all day at the groomers. For her 10th anniversary, she upgraded to a bigger mobile. The air-conditioned and heated salon on wheels is equipped with a tub, dryer and a water heater for warm and relaxing baths. All equipment is throughly cleaned and sanitized after each grooming. The grooming service includes a bath, brushing, haircut for specific breeds, hair removal from

pads, face, ears, belly and anal areas, nail trimming and filing, ear cleaning, towel and fluff drying (no cage drying), bow or bandanas and cologne. Expressing of anal glands is available on request. The price of grooming is determined by several factors including breed, size, behavior, haircut and texture. A small service charge depends on location. Oliver has a bachelor of science degree in animal science/agriculture from Tennessee Technical University and is certified in pet CPR. She stays atop the current styles, equipment, techniques and products by attending seminars and lectures as well as the

Jimmie’s Flowers voted Banner Reader’s Choice Jimmie’s Flowers has been serving Cleveland since 1977. The florist was established 37 years ago on 25th Street, and has since moved to 2231 N. Ocoee St. This full-service florist was voted Cleveland’s best florist for two years in a row in the Cleveland Daily Banner’s Best of Bradley County Reader’s Choice

Awards. Fresh flowers arrive daily from as far away as South America. This family owned and operated florist is owned by Jimmie Ann and George Poe Jr. Their daughter Lori Elliott serves as manager. Jimmie’s Flowers is also ranked among the top 2,000 florists in the nation.

For 14 years, Sun Paper and Janitorial has served area Sun Paper and Janitorial Supply Inc. has been in Cleveland for 14 years. The company is a supplier of restaurant and janitorial disposable products. Items include gloves, can liners, cleaning chemicals and disposable restaurant products such as to-go boxes, cutlery, cups, foil and film. Originally located on Blythe Avenue, the company was relocated to Broad Street in August 2011. After the move, business

increased. Sun Paper and janitorial Supply Inc. now buys directly from manufacturers and has expanded its workforce. The business location is open to the public Monday through Friday from 8:30 a.m. to 5 p.m. Deliveries are available. The store sells single units of products. Michael and Stacey Chancey lead the Cleveland team, which includes Lesley McDermott, B.J. Breazeale, Chris Farris and Darius Gash.

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Atlanta Pet Show. The Rollin' Doghouse is a member of the National Dog Groomers Association of America, International Society of Canine Cosmetologists, board member of Pet Stylists of Tennessee, and board member and secretary of Creative Groomers Association. Oliver also competes in creative grooming pet shows. Creative Grooming is done when a groomer uses a dog’s hair as a canvas. Groomers come up with a design, scissor it out on the dog’s hair and use nontoxic, animal-safe hair dye to color the dog’s hair. The year 2013 was a busy one of competing for Cindy and her husband, as they traveled across the country to compete in pet grooming shows. The Oliver team placed in the top three in shows in Texas, Pennsylvania and Atlanta. Oliver placed first at Atlanta Pet Fair in the Creative Runway category. Oliver carved in the dog’s fur and accented with bling to spotlighted Livia McKenzie, a parti-colored standard poodle owned by Christina, Eric and Lexic McKenzie. Oliver took third in the Poodle Class with Sassie, a black standard poodle owned by her daughter Allie. She took first in the winners division and overall champion in the creative groom with Paisley, a white standard poodle. In New Jersey, Oliver placed first in the Terrier Class with Wiley Higgins, a hand-stripped wirehair fox terrier owned by Elizabeth Higgins. She took first with Paisley in the Creative Grooming class. In Knoxville, Oliver took first in Terrier Class and first in Group with Wiley Higgins. She placed second in Poodle Class with Livia McKenzie. She won first in the Sporting Class and first in Group with Hans Higgins, a German wirehair pointer owned by Philip Higgins. With the first place wins,

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Oliver moved to expert level. She placed first in Creative Runway with a weimaraner, Charlie, who had a bass fishing scene carved in his fur. She placed third in Creative Class with Bruno Ledford, a Yorkie owned by Kim and Danny Ledford, who had horse scenes carved on his sides. In Ohio and Las Vegas shows, Oliver placed third in Creative Class with Paisley. At the All-American Groom Show, Oliver placed first in the Creative Runway Class with Sassie; and first and People’s Choice in the Creative Class with Paisley. She finished the year with a nomination for Creative Groomer of the Year. The Rollin’ Doghouse is a member of the National Dog Groomers Association of America.

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Section D—Cleveland Daily Banner—Tuesday, February 25, 2014—11

Fitness center offers 24/7 secure access Are your goals to lose weight and get in shape? Everyone has the highest intentions of working out, but obstacles deter them from following through. One obstacle is the convenience of a health club. If it’s not close to home or work, or it doesn’t fit into your lifestyle or schedule, you’re less likely to make it to the gym frequently, if at all. Workout Anytime, the fastest growing co-ed fitness chain offering 24/7 secure access, is open in Cleveland. This 24/7 access plus several other unique features offered will optimize your chances for succeeding in your quest to make it to the gym regularly and reach your goals. In addition to 24-hour secure member access, Workout Anytime offers personal training, the most cardiac equipment of any club in the area, tanning, state-of-the-art workout machines and hydro-massage. As for the personal training, the club offers one free fitness evaluation and personal training session to new members. To further help you stay motivated and reach your goals, a variety of personal training packages are available for purchase. Each individual participating in personal training can rest assured they are receiving the best personal training available. All trainers working with Workout Anytime are nationally certified and have undergone vigorous testing to ensure the utmost highest quality. Workout Anytime is the epitome of convenience. “We provide our members a security access key card which offers 24/7 access, 365 days a year,” said owner Scott James. “We are proud to offer our members a fitness experience that includes state-of-the-art cardio and strength equipment, customized personal training programs, plus weight-loss and nutritional guidance.” One of the other special features that Workout Anytime offers is the availability of hydromassage, which helps you relieve stress, decompress and target your body’s vital pressure points. Hydromassage therapy incorporates heat with water pressure that provides all of the benefits of massage in a fraction of the time. Owned and operated by James and Steven Elliott, both of whom are physical therapists, Workout Anytime offers the ability to work out at any fitness level. “We realize some people are really fit and work out all the time, but there are a lot of people just getting started. That is why we designed the gym with equipment that allows everyone to

Septic tank cleaning is one of those jobs you are happy for someone else to do. Ken and Peaches Searles want to clear those systems for you. In 1994, they founded American Rooter. With the additional offering of portable toilet service, the name has changed to American Rooter and Portables. American Rooter and Portables is a septic tank, sewer and draining-cleaning service provider. During 2011,

WORKOUT ANYTIME HAS state-ofthe-art equipment that will allow you to customize your workout to your personal weightloss and training level.

work out no matter what” their fitness level might be, said James. Workout Anytime also has a new TV in the rear workout area. There are other smaller features the “customers have come to love.” These include a rowing machine and additional barbells. James said the company is always “looking to add new features to stay in the forefront of the fitness industry.” Memberships are currently available at Workout Anytime, located at 221 Ocoee Crossing N.W., or by calling 423-7907907. Guests can also download a free guest pass at If you were able to hit the club and work out anytime at your leisure, receive instruction from a personal trainer, follow it up with sensible nutritional guidance, and then top it off with a massage, your fitness goals may not seem so hard to reach. By having it all available from one club, you’re on your way to a healthier and fitter lifestyle at

The Chef has served up meals for 47 years One of Cleveland’s oldest quick-serve restaurants is always looking for new menu items to keep pace with new customers and changing tastes. Home-owned and operated, The Chef, 126 Keith St., has taken pride in serving quality food with fast, courteous service at a reasonable price for the past 47 years in Cleveland. The Chef offers a variety of foods from chicken biscuits to flame-broiled burgers, with the convenience of eating in or using drive-through service, according to owner James Weaver. There are no long waits at The Chef. And, the restaurant has a children’s menu — a variety of choices which are economically priced. Those who opt for light fare can order from the “lite menu,” which includes grilled chicken, lite ham, lite smoked turkey, lite chicken salad and tuna salad sandwiches. The Chef is noted for its super deluxe cheeseburger, which was voted “best of Cleveland,” but it also offers other burgers, barbecue, hot dogs, combo meals and sandwiches including ham, ham and cheese, steak and more. The Star View hot slaw is made from scratch and goes great on barbecue sandwiches and hot dogs. Daily specials are always available. Side items round out the menu and include French fries, Vidalia onion rings, tater tots, pepper munchers and cheese sticks. Other items include 10 types of hoagies which can be served hot,

American Rooter and Portables cleans both septic tanks and drains

cold or toasted. To complete the meal, the diner will want to try the delicious desserts: homemade apple fritters, hot turnovers or chocolate and coconut meringue pie and buttermilk pie. Don’t forget something to satisfy the thirst. The Chef sells CocaCola products, sweet tea, lemonade and many flavors of milk shakes, as well as hot drinks. Breakfast favorites include chicken biscuits, gravy and biscuits and BLT. For the “big breakfast,” choose meat, eggs, biscuits, gravy, hashrounds and your choice of sausage, bacon or ham. For the coffee lover, try a cappuccino or the restaurant’s classic coffee. Or, you might want a cup of hot chocolate. The Chef offers a tenderloin biscuit and a smoked sausage biscuit, also. Breakfast is served from 6 to 10:30 a.m. Lunch and dinner items are available from 10:30 a.m. to 6 p.m. The Chef is proud to serve Cleveland with quality, quickserve foods. The Chef is always looking to add new and delicious food items to its ever-expanding menu.

People do read small ads. You are reading one now. Call The Banner 472-5041

Workout Anytime, the operators said. Workout Anytime is the leading 24/7 fitness center chain in the Southeast. Founded in 1999, Workout Anytime features 24/7 security access, state-of-the-art equipment, certified personal training, nutritional guidance and tanning in convenient neighbor-

hood locations. Based in Atlanta, Workout Anytime has sold more than 50 franchises throughout the Southeast and is now expanding into the Midwest and the Northeast. For franchise information, please visit or call Steve Elliott at 204-999-4585.

American Rooter and Portables added jetting video and bio-cleaning services for system maintenance. The portable toilet service is now available for worksites and special events with the Searleses saying they provide “the cleanest toilets in town.” “We have maintained a steady clientele throughout these years and we want to say thank you,” the couple said. “We are and always have been family-owned and operated,” they said.

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12—Section D—Cleveland Daily Banner—Tuesday, February 25, 2014

Looking to the Future... Olin Chlor Alkali Products has been proud to be part of the Cleveland and Charleston communities for 50 years, and we plan to be here for many more. We have invested millions of dollars in new technologies at our Charleston plant. The people of Olin work hard to be responsible stewards of the environment and make a difference in the lives of young people. To learn more about the work we do, visit our website at

Section E—Cleveland Daily Banner—Tuesday, February 25, 2014—1

E Life Care Centers of America

Fundraising tradition continues A commitment to serving the community through fundraising and service is a core value for Life Care Centers of America. Life Care continued existing fundraising partnerships in 2013 and implemented new, creative fundraising strategies. Participants from the corporate campus kicked off fundraising in 2013 by participating in the Great Strides walk and run at Lee University on April 18. Five associates participated in the 5K run, after Beecher Hunter, Life Care president and Great Strides chair, fired the starting pistol. Forty-one associates joined the community for the Great Strides walk, all wearing T-shirts which read, “Wishes shouldn’t leave you breathless.” Life Care raised more than $4,000 for the Cystic Fibrosis Foundation. Associates continued fundraising by participating in the Relay For Life on May 3-4. Despite the rainy conditions, more than 70 associates participated in the walk either by walking or helping with family photos at the Western-themed Rounding Up a Cure booth. Along with other local leaders, Hunter was placed on the Bradley County Sheriff’s Office’s Relay For Life Top 20 Most Wanted list. A total of $16,907 for the American Cancer Society was raised through T-shirt sales, associate dress-down days and associate donations to post Hunter’s “bail.” Life Care associates had the opportunity to participate in the Books are Fun book fair twice in See LIFE CARE, Page E2

City of Cleveland

Quality growth increases in city The Cleveland Regional Jetport, which has been open a year, will continue to conThe economy picked up in tribute to industrial success, 2013 with Cleveland seeing a he said. decrease in unemployment. “It’s brought commerce and “I think Cleveland is people to our communow in a position to nity, opening up a continue quality new front door of growth, growth that opportunity in transthe city departments portation,” Rowland can accommodate,” said. The said mayor Cleveland Mayor Tom he would also like to Rowland said. see more sidewalks on Downtown loft the city. apartments have “It’s healthy for all expanded and of us if it convenient Rowland said he to walk to school or to thinks such in-town the grocery store residential growth will rowland even,” Rowland said. continue in the future. In the coming year Rowland said he Rowland hopes the unemwould like to see more retail ployment rate will stay low. businesses take up shop Rowland said he is excited to downtown. He adds in the see the Omega Center coming years industrial International, constructed by opportunities in the commu- Perry Stone Ministries, being nity will increase with the available in the community. completion of Interstate 75 “It’s a great facility and I am Exit 20 and the industrial glad to see that investment park, which will mean more made in our community,” jobs and opportunities for the Rowland said. citizens. The Cleveland/Bradley The mayor said he hopes Chamber of Commerce annuwork on various projects al meeting was held at the remains on schedule to keep Omega Center this year. the interest of companies that Rowland said he hopes to have considered locating in See CLEVELAND, Page E2 the industrial park. By JOYANNA LOVE

Banner Senior Staff Writer

Photography by Life Care Media Center

During Life Care’s 2013 Associate Christmas Party, the Henry family was recognized for a donation of than $20,500 to the Memorial Hospital Foundation. From left are Forrest Preston, Life Care Centers of America founder and chairman; Danette’s daughter Jenni Giannourakis; Danette’s daughter Anna Humbard; Danette’s husband, Terry Henry; Jennifer Nicely, chief development officer for Memorial Health Care System Foundation; Mina Trinos, Infusion Center manager at Memorial; Dr. Charles Portera, Danette’s oncologist; and Beecher Hunter, Life Care president.

Danette Henry Memorial Ovarian Cancer Fund When Danette Henry died in January 2008, her devastated family made a commitment to keep her memory alive. Henry was a dedicated wife and mother who loved her church, First Baptist, and her co-workers at Life Care Centers of America, where she was the director of payroll. For more than 24 years, Henry served Life Care as an associate

in various roles. During her fiveyear battle with ovarian cancer, while she remained focused on the needs of her husband and family, she continued to go to work each day. Although she suffered from exhaustion and discomfort, she wanted to work as long as she was able and was determined to do it with excellence. Until the end, Henry demonstrated ser-

Celebrating 36 Years of Progress In Cleveland

vant leadership to those around her on a daily basis. It was this sacrifice of self that inspired Henry’s family to seek out a way to help others in their battle with cancer. “I started thinking about wanting to do something to help other families dealing with cancer during the last two weeks when See DANETTE HENRY, Page E2

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2—Section E—Cleveland Daily Banner—Tuesday, February 25, 2014

Danette Henry From Page E1

The DaneTTe henry Family Waiting Oasis is located in Memorial’s Joseph H. And Alice E. Davenport Outpatient Infusion Center.

Life Care From Page E1

2013. Cookbooks, children’s storybooks, educational materials, religious materials, stationery, music and gifts were sold on the corporate campus. The American Cancer Society and the Alzheimer’s Association benefitted from the Books are Fun fairs in 2013. Life Care continued its partnership with United Way of Bradley County in 2013 by participating in the United Way Day of Action on Aug. 23. Associates signed up to volunteer for a variety of organizations, including the Cleveland YMCA, Home Delivered Meals, Boys & Girls Clubs and the Imagination Library. Forty associates participated, leading to more than 160 hours of work given back to the community by Life Care associates. Life Care continued its fundraising tradition with the Alzheimer’s Association in 2013 by participating in the Walk to End Alzheimer’s on Sept. 28.

Thirty-five associates joined the Cleveland community at the Greenway to support the cause of ending Alzheimer’s disease. Associates raised $15,665 for the Alzheimer’s Association. On Sept. 29, Life Care associates participated in the 2013 Susan G. Komen Race for the Cure at Finley Stadium in Chattanooga. This was Life Care’s second year participating in the Komen Race for the Cure, and the Life Care Breast Friends team brought 49 associates to the event and raised $28,681 for breast cancer research. “Life Care is proud to participate in and partner with Susan G. Komen Chattanooga in the Race for the Cure,” said Kelley Falcon, vice president of Human Resources and Life Care’s coordinator for the 2013 Komen race. “Our company’s female demographic is approximately 80 percent, so it makes sense to promote breast cancer awareness and the importance of rou-

tine screenings. Race day is very exciting, and our associates have lots of fun together!” Various departments on Life Care’s corporate campus also held fundraisers benefitting other causes, such as the Life Care Corporate Rehab Department’s bowling tournament to benefit Operation Christmas Child and the Life Care Design Department’s bake sale to benefit an associate in need. “Life Care’s Mission and Values statement proclaims that we are to be good corporate citizens of the community, and our involvement in these fundraising events is one way we can demonstrate that commitment,” said Hunter. “I am so proud of our associates, who readily step forward to help others. Their voluntary participation sends a message that we practice personally what we preach professionally about caring for others.”

FSG Bank committed to offering exceptional products, services Successfully serving the citizens and businesses of the Cleveland area since 2005, FSG Bank remains committed to providing outstanding products and services to its clients. Their wide array of products includes consumer and business loans, cash management support, a broad variety of deposit accounts, wealth management services, and real estate mortgage loans.

All are delivered by local FSG bankers dedicated to getting to know their customers as people, not just another transaction. Providing strong leadership in the residential real estate lending activities is Rita Haynie, assistant vice president and mortgage originator. She has 25 years of experience in the mortgage industry, and has spent 12 of those years proudly

Cleveland From Page E1

partner to use the facility more in the future. Lee University’s construction of a new communications building and the selection of Dr. Bill Seymour as Cleveland State Community College’s new president have the mayor looking to a hopeful future for the community’s institutions of higher learning. The Cleveland City Council will also be looking at the needs of Cleveland City Schools to build a new elementary school and replace the gymnasium at Cleveland High School. Memorials and recognition of veterans will continue to be a focus for the city in the future. Rowland said he is looking forward to the completion of the veterans’ memorial park at Spring Creek. He said donations have the park fully funded but it is waiting on some further site work. Some money for the project was raised by people paying to have memorial plaques placed at trees on the future location of the site. Addressing a number of transportation needs will be taking place in the coming year. “Work should begin fairly soon on the Georgetown Road and Highway 60 project which begins at Westlake Drive and continues west to Eureka Road. The road will be an efficient, four-lane thoroughfare with sidewalks and a bicycle trail. When complete, a person [will be able to] actually walk from Cleveland Middle School to the new elementary school and on to Hopewell Elementary School,” Rowland said. This year the Cleveland City Council will also be considering replacing the Cleveland Municipal Building with an updated facility. Major goals for the project are to keep the governmental offices downtown and to centralize the

offices under one roof. “We would like to have a onestop shop if at all possible, to make it more available and convenient for citizens,” Assistant City Manager Melinda Carroll said. She stressed the information was very preliminary. “This building that we would propose would provide a downtown, centralized location,” Carroll said. A drive-through window for accepting payments was also included in the preliminary plans. A “green” technology roof is also being suggested for the new building to help with energy efficiency. The preliminary plan for offices include a Council room to seat 140 people on the four finance offices, collections offices and a reception area on the first floor. On the second floor the plan proposes housing the department of engineering and inspections, three general offices, public works department and a conference room for 20 people. The third floor would hold offices for Council members, city manager, mayor, assistant city manager, purchasing and payroll, human resources, safety and wellness director and parks and recreation. “The facility that we are looking at is 20,000 square feet,” Carroll said. The cost is estimated to be $6 million, according to architect Doug Caywood. A basement-parking garage could also be worked into the plan. Councilman David May asked how many spaces could be included in such a garage. Caywood said a basement garage for the proposed facility could house 25 to 30 parking spots. The new building could have up to 40 employees work-

serving the Cleveland area. She currently serves on the Allied Arts Council and Cleveland Civitan Club, and has been a two time recipient of the River Counties Association of Realtors Affiliate of the Year Award. Haynie focuses on providing her clients with outstanding service, allowing them to purchase property faster and with less hassle. FSG Bank offers Cleveland the best in mortgage lending through Rita and her team. FSG Bank enters 2014 with high expectations and the confidence to achieve them. “We are a well-capitalized community bank serving our clients throughout the Tennessee Valley. We offer a wide array of products and services delivered in a personal, caring way, as only a community bank can do,” states market executive Barbara Baxter. “We invite you to give our team of professional, local bankers an opportunity to be of service to you. We’re confident that the combination of friendly folks, local decision making, and products and services second to none will make your banking experience rewarding and pleasant.”

say the same. Thanks to the Danette was in the hospital,” Danette Henry Family said her husband, Terry Waiting Oasis at Memorial, Henry, senior vice president countless cancer patients of accounting at Life Care. “I and their families will be wanted something positive to comforted by Danette’s legacy come from her loss. I did not of service to others.” want to just be a victim of Her family feels blessed by that loss.” what they have accomOther family members also plished, but they are eager to wanted to carry on Danette’s do more. As plans for the memory. Her daughter Jenni 2014 golf tournament get Giannourakis, a senior corunderway, the family is still porate accountant at Life in awe at how supportive the Care, said, “My mother was Cleveland community continnever one for recognition, but ues to be. we wanted to honor her lega“Raising $104,000 in six cy. She always put others years has been far beyond before herself. We wanted to our expectations,” said Terry make a difference in the lives Henry. “A lot of truly generof other cancer patients and ous and caring individuals their families because we have made this such a sucknow firsthand how hard the cess.” journey is.” Giannourakis echoes the After consulting with memThe plaque in Danette’s memory sentiment: “Our goal was bers of Danette’s medical team at Memorial Hospital in hangs in the Danette Henry Family always just $10,000, but we have exceeded that every Chattanooga, including her Waiting Oasis. year. We have been shocked doctor, retired physician at how well this tournament Charles Portera, and Jennifer has done. The more money we Nicely, chief development and friends have also pitched in officer for the Memorial Health over the years. Even Henry’s for- raise, the more we can provide Care System Foundation, the mer employer has gotten for cancer patients in the area.” Lord Byron said, “The great art family set up the Danette Henry involved. Memorial Ovarian Cancer Fund. For the past several years, Life of life is sensation, to feel that we To raise monies for the fund, Care has sponsored dress-down exist, even in pain.” Danette’s family personifies the family organized the Danette days in Danette’s memory. The Henry Memorial Ovarian Cancer company also renamed its corpo- the art of life. They lived through Golf Tournament. The first tour- rate annual associate award the the pain of losing a loved one to nament was held at Chatata Danette Henry Servant cancer, and chose to respond Valley Golf Course in fall 2008. It Leadership Award in honor of with strokes of sacrifice and has become an annual Danette, who won the award two kindness and service. They have September event in the commu- times during her service with Life turned their darkest hours into a canvas of hope for others. It is a nity, and the results have been Care. extraordinary. Since the golf “Anyone who knew Danette masterpiece of which Danette tournament started in 2008, the personally or who ever had tele- would be proud. If you would like more inforHenry family has raised and phone contact with her instantly donated more than $100,000 to realized she was ready to do mation about the Danette Henry the Memorial Health Care whatever she could to make their Ovarian Cancer Fund or are System Foundation. situation better,” said Beecher interested in making your own mark on this canvas of hope, Each year, the family meets Hunter, Life Care president. contact Jennifer_ with representatives from “It was evident in her conver- please Memorial to identify needs for sation and in the tone of her N i c e l y @ m e m o r i a l . o r g , cancer patients and their fami- voice. My own life has been lies, and to decide how proceeds enriched by her, and now thou- or Delores Haynie at 423-400from the golf tournament will be sands of others will be able to 8060. used. In 2012, the Danette Henry Family Waiting Oasis opened in Memorial’s Joseph H. and Alice E. Davenport Outpatient Infusion Center. The Oasis provides a comfortable and calming environment where families and friends of cancer patients can relax while their loved ones receive infusion therapy. It also Since 1976 includes a plaque recognizing the memory of Danette Henry. “We know how exhausting cancer treatment can be,” said Giannourakis. “To have a waiting room for the families while patients receive treatment is a great comfort. Sometimes the infusion can last from two to eight hours.” In addition to the Oasis, the Danette Henry fund has provided money for scholarships (to financially support families who need help with cancer-related expenses) and amenities for the Infusion Center and Oasis, including vein finders, a Zen garden, a laptop and DVD players. Everything the fund supports is focused on making things easier for cancer patients and their families. The Henry family finds comfort in knowing that their efforts are easing the journey for others. “This year, we were also able to • Complete On Site Repair • Custom Designs help nurses and patients by get• Rembrandt Charms • Appraisals ting a blanket warmer for the cancer wing,” explained Giannourakis. “Many cancer patients stay cold. It may sound small, but [a warm blanket] 6190 Georgetown Rd., NW • Cleveland, TN makes them feel so much better.” Hours: Mon.-Fri. 9 to 5 Every member of the family is involved with the golf tournament in some way or another, and countless local businesses


Smart, Beautiful, Real


Section E—Cleveland Daily Banner—Tuesday, February 25, 2014—3

Jim Rush Funeral Homes: ‘It’s all about life’ Jim Rush Funeral Homes is a full-service funeral home offering traditional funeral services and a wide range of cremation options. Jim Rush Funeral Homes has two convenient locations, Wildwood Chapel, located on Wildwood Avenue and the North Ocoee Chapel, located on North Ocoee Street here in Cleveland. Jim Rush Funeral Homes are owned and operated by the Rush family. Extensive renovations are now complete at the Wildwood Chapel to better serve customers and make them more comfortable when they come for services. The North Ocoee Chapel will be next in our 2014 renovation plan. “Both chapels will reflect how much our customers and their families mean to us,” said Greg Rush, owner of Jim Rush Funeral Homes, “by considering their comfort and providing the most dignified experience in their time of bereavement.” Jim Rush dedicated his life for more than 50 years to serving others in their time of need. With his passing last year, son Greg Rush has taken over the funeral homes with the same heartfelt service to the community. The Rush family still owns and operates Jim Rush Funeral Homes and oversees the day-today business with the same honesty, dignity and compassion learned from their great patriarch through the years. Jim Rush Funeral Homes is proud to offer an ongoing Grief Support Group that meets the first and third Tuesdays of each month at Old Fort Restaurant. The group is open to anyone in the community, and there is no cost.

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Banner photos HOWARD PIERCE

JIm RusH Funeral Homes recently made extensive renovations at its Wildwood Avenue chapel.

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The caring professionals at Jim Rush Funeral Homes know that the grieving process doesn’t end when the service is over. Their group is there to help you through this journey called grief. Greg added, “It’s All About Life,

and we are still doing what we have always done and are proud to continue serving you in your time of need, no matter your money situation. “Everything being offered as ‘new’ today is how we have taken

care of families for more than 40 years. That will never change. We are continuing the Rush Family tradition.” Visit the funeral home website at www.jimrushfuneralhomes .com.

Gemini Reds has been family tradition for 36 years Gemini Reds Family Cutters has been a family tradition for 36 years in Cleveland. The shop, which is family owned and operated by Penny Smith, is located in the Stuart Park Plaza. Established in February 1978, Gemini Red’s continues the tradition = of keeping in style with the latest hair fashions. Smith

LEIGH ANN BOYD Vice President Trust Officer

has owned the shop for 20 years. Whether it is coloring, glazing, highlights, lowlights, perms, striating, rolls, blows, cuts, weaving, keratin treatments or the latest and easiest method of hair extension, Gemini Reds has a professional who can supply every hair need possible, including color corrections. Operators and haircutters are

constantly being educated in area of style. Gemini Reds is “standing by the pledge that continuing education is a must.” Gemini Red’s has a haircutter or stylist to serve the public’s every need. The shop is open Monday through Friday from 9 a.m. to 6 p.m. and Saturday from 8 a.m. to

3 p.m. Later times are possible by appointment. The products in the shop include Redkin, Voila, Matrix and Paul Mitchell. Gemini Reds’ customers range in age from 1 to 100. Smith noted the shop has the most experienced operators and stylists in the area. Walk-ins are welcome.

Thank You Cleveland And Surrounding Areas For Another Successful Year!

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4—section e—Cleveland Daily Banner—tuesday, February 25, 2014

First Lutheran Church moves ahead in 2013 Church organized on Dec. 18, 1949

Bank of Cleveland’s main office is located in historic downtown Cleveland Main Office at 75 Bobby taylor Ave.

Bank of Cleveland merges traditional, state-of-the-art For the first time in the bank of Cleveland’s history, capital reached $37 million in 2013. Bank of Cleveland’s capital level is more than three times the amount required to be considered “well capitalized” by FDIC. Its strong capital position and superior performance places Bank of Cleveland at the top of its peer group in the nation. To date, it has grown to be the strongest, locally owned and managed bank headquartered in Bradley County. Much of the bank’s success can be attributed to the growing and economically vibrant community of Bradley County, its knowledgeable and loyal staff; and its keen ability to provide traditional banking services while also offering the latest technological advancements in secure banking delivery channels. “Bank of Cleveland is the perfect example of combining the old and the new,” said Scott Taylor, CEO. “Our main office is located in downtown Cleveland in the historical Fillauer building. We continue to offer traditional banking services, however we also have incorporated state-

of-the-art products and secure delivery channels which enable our customers to have the best of both worlds.” Bank of Cleveland’s top of the line secure delivery channel advancements include mobile banking, smart phone app, estatements, Internet banking and bill payment services including Quicken/Quickbook interfacing. In 2013, a sleek new website design incorporating mortgage loan application acceptance evolved which offers its clients the option of applying for a home loan in the comfort of their current home. As home purchases in Bradley County continued to climb during the past year, Bank of Cleveland expanded its number of mortgage originators in the area which now include Tammy Self, senior vice president of Mortgage Lending, Traci Hamilton, Clint Taylor and Lily Dupuy. “Expansion of this area has been a focus throughout the year to ensure we have the staff and originators available to respond quickly to our customers’ needs,” said Julian Sullivan,

president. Bank of Cleveland continues to give back to the community through supporting local nonprofits that make a difference in Bradley County. Bank of Cleveland is a longtime supporter of Habitat for Humanity of Cleveland. The bank’s relationship with the Federal Home Loan Bank enables Habitat for Humanity of Cleveland to apply for grant funding through the Federal Home Loan Bank’s Affordable Housing Program. Through the application process, Bank of Cleveland commits to monetary contributions as well as employee time on projects. Through Bank of Cleveland, Habitat for Humanity of Cleveland has been able to obtain more than $1 million over the years in grant funding. “We are proud to play a significant role in the progress of Habitat for Humanity of Cleveland,” said Christy Griffith, senior vice president. “Enabling families to become homeowners enriches the lives of everyone involved.” ———

Mr. and Mrs. O.J. Mattil, Cleveland residents, teachers in the Bradley County Schools system and faithful members of the Lutheran faith, had a dream. It was the dream of a Lutheran Church in Cleveland, and that dream became reality more than 60 years ago. The Mattils, with four other families, decided to begin a Lutheran congregation here in the community. It has flourished since the first formal worship service on Sunday, Dec. 18, 1949. Thirty-three individuals attended the first worship service marking the beginning of First Lutheran Church’s relationship with the Cleveland community. The first service was held in a small chapel off North Chambliss that had been graciously donated. From its inception, the church grew steadily until the congregation was formally accepted into membership in the Lutheran Church Missouri Synod in June 1955. As the congregation grew, space for the worship and social gathering became limited. Four and a half acres of land were purchased and ground was broken in 1957 for the present-day location of First Lutheran at the corner of McIntire and Julian Drive, behind the Forest Service building on Ocoee Street. In January 1966, the First Lutheran Church congregation added an educational wing to the original building. The expanding church served as a destination for social gatherings and for instruction in the Word and life of Christ Jesus. The church also founded a kindergarten school for the broader Cleveland community. Hundreds of families in Cleveland became acquainted with the Lutheran Church

through the kindergarten school, which operated from 1958 to 1972. As the First Lutheran Church congregation and its influence in Cleveland, continued to grow, a “Building on the Promise” campaign was launched in the mid 1980s to construct the present-day sanctuary and narthex. The sanctuary for First Lutheran Church was dedicated in January 1990. Current Pastor Robert G. Seaton was installed in October 1988. First Lutheran Church has always been about serving the Cleveland community, being mindful of history and tradition, and remaining faithful to God’s Word as written in the Holy Bible. The history and tradition of First Lutheran Church were never more prominently displayed than on its 50th anniversary service, which was celebrated on Dec. 12, 1999. Today, First Lutheran Church continues to thrive, serving the needs of its more than 400 member families and the broader Cleveland community. First Lutheran and its members are active sponsors of the Thrivent Builds with Habitat for

Humanity program providing housing for those in need and the Food Pantry program providing necessary food for those less fortunate. First Lutheran Church holds an annual vacation Bible school program each summer, drawing attendance from throughout the area and from many different Christian denominations. First Lutheran Church holds worship services every Sunday morning at 8:15 and 10:45, with Sunday school hour for minors and adults of all ages beginning at 9:30. Liturgical instruction and a reliance on God’s word as found in the Scripture are trademarks of a congregation committed to serving God through service to each other and the Cleveland community. It is an exciting time to be a Lutheran and our community has truly been blessed with growth and relative financial stability in these uncertain times. First Lutheran Church is located at 195 McIntire St. N.E., Cleveland TN 37312. “Find yourself a home with us at First Lutheran Church. Come join us this Sunday,” a church spokesman said.

Consign It has furniture, decor and jewelry items Since 2009, Consign It has been operating in Bradley County. Located at 418 South Ocoee St., Consign It is a consignment store featuring home and office furniture, lamps, pictures, jewelry and home decor items. Owned by Evelyn Jones, you can find just about anything you want at Consign It within the nearly 8,000-square-foot store. Named Best Consignment Store in Bradley County by the readers of the Cleveland Daily Banner, Evelyn and Pat invite you to come by and see what they

offer. “People are amazed at how much inventory we have, with more coming in daily," said Pat, Evelyn’s daughter and co-worker. Consign It is open from 10 a.m. to 5 p.m., Monday through Saturday. Evelyn and Pat welcome you to come browse through Consign It. Consign It is pleased to announce the winner of its $200 shopping spree on Jan. 4 was Jason Liner. For information on consigning items to the shop, drop by or call 790-1413.

Bill Brown is a candidate for Circuit Court judge William J. “Bill” Brown quali- tion of another candidate, this is fied as a candidate for Circuit a great honor and is a recogniCourt judge, Part 3 on Feb. 3. tion of Brown’s professional In announcing this qualifications for service official entry into the race on the bench. for that judgeship, Brown Brown has demonemphasized to the voters strated leadership skills his extensive qualificaand qualifications not tions and experience that only in his career but in support his candidacy other areas of service as and why he should be well. Brown served in elected by the voters. the U.S. Army, rising to Brown has practiced the rank of captain. law for more than 30 He served as troop years. During this long commander for National Brown career, Brown has tried Guard Units in hundreds of jury trials, Cleveland, Athens and argued more than 40 cases Knoxville. He was awarded two before the Courts of Appeal and Army Achievement Ribbons and the Tennessee Supreme Court, the Draper Leadership Award for and has the distinction of argu- being outstanding troop coming and winning a case before mander in the U.S. Army the United States Supreme Region. Court. Brown has served in many In recognition of this vast local civic, community and experience, Brown was recently church positions including servnominated by the Tennessee ice on the Cleveland City School Judicial Selection Commission Board for 15 years and he served to the governor for a position on as its chairman for three years. the Tennessee Court of Criminal He has been a member of the of Appeals. Rotary Club of Cleveland for 21 Despite the governor’s selec- years and now serves on the

board of directors for The Caring Place in Cleveland. Brown and his wife, Marsha, are members First Cumberland Presbyterian Church here in Cleveland. He has served numerous terms as an elder on the Session for the Church, teaches Sunday school and sings in the choir. He has two children and a daughter-in-law: Andy and Britney Cooke Brown and Ann Marie Brown. Legal experience, leadership roles, service to his community and family values make Brown the most suited candidate for the position of Circuit Court judge. He seeks election to this position because he wants to continue to give back to his community. He asks everyone to vote for him in the Republican Primary on May 6.

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Section E—Cleveland Daily Banner—Tuesday, February 25, 2014—5

6—Section E—Cleveland Daily Banner—Tuesday, February 25, 2014

Start 2014 with a financial check-up at 1st National Bank

HAMPTON INN OPENED in January 2013 to offer a full-service hotel.

Hampton Inn ‘dedicated to making a difference in our communty’ On Jan. 31, 2013, Hampton Inn opened its doors in Cleveland. Located at 4355 Frontage Road, the hotel offers 97 guest rooms, an indoor saltwater pool, exercise room, 24-hour business center, complimentary breakfast and 1,444-square feet of flexible meeting and banquet space, as well as the Ed Duncan boardroom, which seats 10 people. There is audiovisual equipment available for rent, compli-

mentary wireless Internet throughout the space, a fax, modem, photo copying service, business phone service, printing capability and Express Mail. “Hampton Inn Cleveland is dedicated to making a difference in our community,” noted Scott Taylor, general manager. “We have associates involved in Habitat for Humanity, the Alzheimer’s Association, Civitan, the Chamber of Commerce, the Rotary, MainStreet Cleveland, Cleveland Leadership and the

local food bank,” he noted. The leadership team at Hampton Inn includes Taylor, Missiel Scott, front office manager; and Cynthia Lynn, sales manager. Hampton Inn is part of the Vision Hospitality Group, which operates hotels throughout Tennessee, Georgia and Indiana. Catering options are also available. For information on amenities at Hampton Inn Cleveland, call 458-1222.

Dr. Carson’s goal is to keep ‘teeth healthy and smile bright Since July 1995, Jeffrey A. Carson, DDS, PLLC, has been offering general dentistry services in the Cleveland area. Eight years ago, Dr. Carson relocated his office to 2175-C Chambliss Ave. Carson has set a goal for his patients to keep their “teeth healthy and smile bright.” The office offers a variety of services, which range from routine cleanings to implants. Among the services are bonding, cosmetic contouring, crowns and bridges, specialty dentures, cosmetic fillings, implants, veneers, whitening, sealants, root canal therapy, extractions, periodontal treatment, dentures, cosmetic dentistry and laser dentistry. During an initial exam, Carson and his staff will do an oral examination that includes a visual examination, charting, periodontal probing, diagnosis and treatment recommendations. Xrays will also be taken to offer a proper diagnosis of tooth decay. The office has added digital Xrays in the past year. Carson said their goal is to “help you minimize the risk of emergency treatment. This is why we commit a generous amount of time designing a lifetime treatment plan that will help you to offset the possibility of

Now that a new year has begun, it’s a great time to slow down and take care of things that you may have been postponing. One of those important but often ignored needs is an annual financial check-up. Often this is best done in conjunction with an investment professional who can help walk you through a variety of considerations to ensure that you are on the path to reach your unique goals. Let the consultants at First National Bank assist you. They are committed to make banking everything it should be, with a goal of finding the right product(s) to fit your goals and risk tolerances. Another timely consideration is whether you should refinance your mortgage. Rates are still very low, and whether you are building or buying a home, or refinancing your current home, First National has a mortgage product to meet your needs. First National offers a wide variety of mortgage options for most borrowers. Fixed-rate loans feature payment and interest amortization of up to 30 years with a locked in interest rate and payment amount. They also offer residential and land/lot loans and a wide variety of conventional, FHA, or VA home mortgages. Don’t miss the opportunity to capture savings on your mortgage — for many, their home is the biggest investment they will ever make. First National Bank was founded in 1907 in Loudon County and will celebrate its 107th anniversary in May. The bank is proud to be a community bank and understands that its success depends in large part on the success of the locations it serves. The bank and its employees actively participate in a clubs and organizations specific to each community served. Cleveland Manager Leslie Christian said, “At First National Bank, full service bank means much more than just financial

assistance.” First National Bank clients are offered a full range of commercial and consumer products and services at each of the nine branches in Knox, Loudon, Blount, and Bradley counties. Along with traditional checking and savings products, the bank offers online banking, electronic bill payment, and mobile banking. On the loan side, individual customers enjoy the benefits of local ownership and management when applying for a loan. From personal and simple interest loans to mortgages and home equity loans, First National’s loan officers strive to

offer loan products that meet the needs of each individual customer. Commercial deposit products available include a Cash Management Service that allows businesses to bank online with ACH origination, remote deposit, and a sweep account. Business loans are structured to meet each business’s unique needs. A commitment to excellent service is demonstrated in the decision making at the branch level, flexible service, and acknowledgement of customer feedback. At First National Bank phones are still answered personally instead of by machine.

Two Locations To Serve You

Locally Owned By Glen & Liz Ingram

Glen’s Metal & Siding 3645 Hwy. 11 South • Riceville, TN 37370 • 423-462-2444

Tennessee Metal Products, LLC Toll free 866-351-1141 1205 Murray Chapel Road • Sweetwater, TN 37874 • 423-351-1141

• Metal Roofing In Many Colors • Premium Royal Crest Vinyl Siding • We have New Construction Windows • We have Replacement Windows

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JEFFREY A. CARSON, DDS, PLLC, and his staff provide a full range of dental services. From left are Polly Wareviston, hygienist; Dr. Carson; and Gaye Harris, hygienist. unforeseen pain or tooth breakage.” Carson offers treatment options for all ages — infants through seniors. He noted that “medical research is beginning to show that a healthy mouth equates to a healthy body and a longer life.” Carson is a graduate of Cleveland High School. He is also a graduate of Cleveland State Community College, East Tennessee State University and the University of Tennessee

College of Dentistry. He did his general practice residency at University Hospital, Colorado Health Sciences Center in Denver. In January, Carson earned his master’s at the Academy of General Dentistry. Members of Dr. Carson’s staff include hygienists Polly Wareviston and Gaye Harris, Debbie Bynum, Kristen Houser, Christina Stewart, Jennifer Cartwright and Dawn Carson, practice manager.

Norwood Cabinets guarantees products Custom-designed kitchens or bathrooms need the best-quality cabinets possible. Norwood Cabinets is ready to provide those cabinets. Established in Charleston in 1997, Norwood Custom Cabinets has moved to a larger facility in the old Padgett Furniture building, 146 S. Main St., in Calhoun.

Norwood Cabinets offers kitchen cabinets, islands, bookcases, built-in furniture, vanities, linen cabinets and tub surrounds at affordable prices. The products used include Formica, marble, granite and solid surface countertops. Norwood Cabinets has “been blessed staying busy for our local

contractors and customers,” said company representatives. Owners of Norwood Cabinets are Scott Norwood, Craig Norwood and Carrie Allen. Norwood Custom Cabinets guarantees its products. For more information on custom-designed, quality cabinets from Norwood, call 336-5295.

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Section E—Cleveland Daily Banner—Tuesday, February 25, 2014—7

8—Section E—Cleveland Daily Banner—Tuesday, February 25, 2014

BRADLEY SQUARE MALL has made major renovations over the last year and added several stores and restaurants, including Dunham’s Sports, above, and Santa Fe Cattle Company, right.

2014 brings big changes to Bradley Square Mall Bradley Square Mall opened its doors to the public on Feb. 13, 1991, and quickly became a community partner. The first major renovation of the shopping center is nearly complete. This renovation includes significant changes within the interior of the mall, such as, brand-new entrances, remodeled public restrooms, upgrades to the décor, new lighting, and a new relocated food court. Luigi’s Pizza is the newest restaurant to open and joins OK Maguey Mexican Grill in their new food court location. The food court and both restaurants offer patio seating adjacent to the courtyard entrance of the cinema. The food court has two additional locations available for food merchants. Bradley Square Mall's anchors underwent many changes during the last 18 months.

The new Carmike Cinema kick started the renovation, opening late in 2012. Bradley Square 12 is a state-of-the-art theater, offering the newest technologies, such as digital projection and the BigD Screen. Belk underwent a major interior and exterior renovation with a re-grand opening late in 2012. Belk now offers expanded merchandise lines and new merchandise such as Michael Kors. Dunham's Sports took over the vacated Sears location with a major interior renovation, opened in September 2013. Dunham's Sports offers a full line of traditional sporting goods and athletic equipment as well as a wide variety of active and casual sports apparel and footwear. Bradley Square Mall welcomed a host of new stores in 2013, including Santa Fe Cattle Company, Sears Home Store, rue21, and The Children's Place. Several of the existing merchants underwent relo-

cation or remodels, including a refreshed American Eagle and an expanded and relocated Claire's. Shoe Dept expanded to a nearly 14,000-squarefoot Shoe Dept. Encore and now offers more than 18,000 pairs of shoes. Stacia Crye Shahan, Bradley Square Mall’s general manager, said the renovations are nearly complete. “The center is becoming a destination location to serve the entire surrounding area. Bradley Square Mall has always been a place for our community to enjoy. The redevelopment has improved the entertainment, shopping and dining experience,” said Shahan. She added, “We appreciate the support Cleveland and Bradley County have always provided the mall, and we look forward to continuing to be a venue for local schools and organizations to host events. As the new square nears completion, we look forward

to becoming a hub for the community and surrounding area for shopping, dining and entertainment.” Bradley Square Mall is located at 200 Paul Huff Parkway N.W. in Cleveland. Stores include anchors Belk, JCPenney and Kmart and well as American Eagle Outfitters, Aéropostale, Bath & Body Works, Maurices, Finish Line, Hibbett Sports and others. The mall is also surrounded by several outparcels as tenants that include O’Charley’s, Steak and Shake, Applebee’s, Royal Buffet, Regions Bank and Bank of Cleveland. Shopping hours are Monday through Saturday from 10 a.m. to 9 p.m., and Sunday from noon to 6 p.m. ——— Find Bradley Square on Facebook

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Section E—Cleveland Daily Banner—Tuesday, February 25, 2014—9

Faithful Friend Pet Crematory opens In early 2014, Ralph Buckner Funeral Home and Crematory announced the opening of Faithful Friend Pet Crematory and Funeral Home. Ralph Buckner Jr., chief executive officer, stated, “We’ve had families ask us for years if we could care for their pets. We had plans to open a pet crematory about four years, ago but my mother and daughter both passed away within 11 months of each other and our plans were sidetracked.” They are excited now that the vision has become a reality. Faithful Friend Pet Crematory and Funeral Home is located in the little white house just behind Fike Funeral Home and down from SkyRidge Hospital. As required by Tennessee State law, the pet crematory is in a totally separate facility. It offers a state-of-the-art, ecofriendly crematory and private chambers for up to three pets at a time. Also, a wide variety of beautiful urns and memorial keepsakes such as jewelry and artwork are offered. Faithful Friend is the exclusive distributor of Paw-Pods; biodegradable burial containers that allow you to bury your pet at home in a

FaIThFul FRIEnD PET Crematory & Funeral Home is now open. Gina Salisbury, second from left, is co-owner and manager of the FaIThFul FRIEnD PET Crematory and Funeral Home is located in the little white house just behind new business. Family members include, from left, Jessie, Gina, Mike Fike Funeral Home. and Anna Salisbury and their pet labradoodle, Cutie Pie. secure container that cannot be dug up by unwanted predators. Faithful Friend Pet Crematory and Funeral Home offers the Cremation with Confidence guarantee, which means that the entire cremation process is safeguarded,

tracked and transparent to customers. It is the only pet cremation business in the tristate area that offers this guarantee. Co-owners Mike and Gina Salisbury, lifelong friends of Ralph and Chari Buckner, are

there daily to help you in your time of loss. “We offer pickups at your home or veterinarians office, and have a private ‘Rainbow Room’ for families to say goodbye to a beloved pet in a quiet, respectful way. We believe that

a lifetime of conditional love from your pet deserves a proper goodbye,” said Gina Salisbury. “The primary goal is to help all pet owners especially those families that we serve through Ralph Buckner Funeral Home

and Crematory. We offer the highest level of service, compassion and care for your pets.” Stop by and see the new facility at 2415 1/2 N. Ocoee St. — 423-790-5700 or visit the website at

Register of Deeds has history of community in its records

REGISTER OF DEEDS Dina Swafford stands in front of some of the records of Bradley County.

The Bradley County Register of Deeds was first established in 1836. In the recent years, the office has partnered with the Corporation Service Company to assist with electronic recording. It has partnered with Simplifile to make recording documents more convenient online. “The last (80) older miscellaneous books have now been scanned in to the system by the Register and staff, saving the taxpayers $30,000,” said Dina Swafford, register of deeds. The register’s office has all the history of Bradley, Cleveland and Charleston properties including deeds, mortgages, power of attorneys, releases and other documents. The department is located at 155 North Ocoee St., Room 102, and can be reached at 423-728-7240.

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10—Section E—Cleveland Daily Banner—Tuesday, February 25, 2014

Candies Creek Academy begins in 180th year Candies Creek Church expands ministry with second worship campus Two years before the Tennessee State Legislature authorized the organization of Bradley County on Feb. 10, 1836, the pioneer family of Robert S. and Cathy Mahan invited John and Ethalinda McPherson and William McPherson to join together in their log cabin for Sunday worship. Their Christian gathering in the Mahan’s cabin near the creek named after Cherokee Indian Henry Candy (Candies Creek) in the beautiful Tennessee frontier valley called Eureka, was the beginning of Candies Creek Baptist Church. In the past 180 years, the Candies Creek Church has not moved far from their humble beginnings in the Mahan’s log cabin. The church still gathers very near the same property, though the church now operates a ministry campus of more than fourteen acres with a missionary residence, four buildings containing more than 60,000 square feet of ministry space, and a modern playground and picnic pavilion. All of this has been developed in order to prepare and equip followers of Christ to engage a lost world with the Gospel of Jesus Christ. On Sept. 27 and 28, 2014, the Candies Creek Church will celebrate its 180th anniversary, and the honor of being the oldest continuing congregation of any denomination in Bradley County. As only God could plan it, Candies Creek Church is launching their most far-reaching and historic ministry efforts ever during their 180th year of existence. When Candies Creek Baptist Church was finally able to build a log cabin to serve as their first church house, the records show

Worship team sings at Candies Creek City Church.

that the church house also served as a school house during the week. In the later parts of the 19th Century, when life in the Eureka Valley was centered around Candies Creek Baptist Church, the church house no longer served as a school house. Instead, the people in northwest Bradley County opened a school called the Eureka Academy. According to Roy G. Lillard’s 1980 book, “Bradley County,” the Eureka Valley was a thriving rural community with three or four stores, wagon and hat factories, two medical doctors, and the Academy. In August, 2014, an Academy will return to the Eureka Valley and the ministry campus of Candies Creek Church. The church has opened student registration on their website ( for the Candies Creek Academy grades K4 through 12. Registration opened Feb. 20, and will continue through the first day of school in August. Interested individuals are asked to contact Christy Johns, director of Children’s Ministries at Candies Creek Church, or call the church office at 479-3731. The Candies Creek Academy is

a ministry of Candies Creek Church and is operated by an elected School Board comprised of members of the church. In addition to launching the Candies Creek Academy, Candies Creek Church has also recently launched the Candies Creek Church Planting & Theological Institute. The Institute is in its second semester and offers classes for adults who desire deeper training and preparation for Church Planting, International Missions, Pastoral Ministry, or Local Church Leadership. The Institute is under the oversight of lead pastor, Dr. Jamison L. Work as dean of the Institute. Instructors in the Institute will all hold a master’s degree or higher and currently include pastors Josh Brown and Shane Pierce. The Institute is available to all followers of Jesus Christ regardless of race, denomination, or social standing. Candies Creek Church has also expanded their accessibility in this 180th year of ministry by opening a second campus for worship and Christian connection. A core group of about 60 church members were commis-

Giant Storage Trailer Rental repairs trailers, sells truck tires Giant Storage Trailer Rental not only rents storage trailers and local trailers to industries in both the Cleveland and Chattanooga areas, but also does trailer repair and truck tire sales and service. Located at 185 Goldstar Drive, the firm has been owned and operated by Erwin Lowe since 1994. Lowe invented and patented the truck and trailer elevated work stations unique to this business. He has a patent, which took four years to get, on this uniqueto-this-business scaffolding system.

The truck and trailer elevated work stations were designed to make truck and trailer repairs easier, safer and more effective, as well as to create greater profits. The design of this system helps prevent slips and falls, which usually occur on ladders, scaffolds, wet floors, icy pavement, and uneven surfaces, and causing inadvertent mishaps. Its features include: safety and stability; the elimination of stationary platforms, ladders and scaffolds; the improvement of efficiency and productivity by about 30 percent; effective

ergonomics; vertical raising and lowering by a pneumatic process; the convenience to tools, air connectors and parts; the creation of larger work areas and floor space; a cross-over walk bridge that makes nose rails, roof replacement, corner caps and refrigerated repairs convenient, safer and faster; making load tarping easy and safe; custom heights and lengths manufactured to customer requirements; and being able to be engineered for installation in existing service facilities and with new construction. For more information, call 4799043.

Ready to start Spring Cleaning? The Habitat ReStore’s are accepting donations of your gently used furniture, housewares, appliances and more! Pickup service available for select items.

4605 300 N. Lee Highway Grove Avenue, SW Call 423-473-4610 for more information Your donations benefit Habitat for Humanity of Cleveland in building homes for qualified families in Bradley County.

sioned by the church in January to start the Candies Creek City Church, which meets every Sunday morning at 11 in the Bradley Central High School, and has community groups meeting in homes across the city during the week. Lead pastor, Dr. Work, speaks at both campuses, sometimes by video, and also shares the teaching with other staff pastors including, associate pastor Jonathan Kyle, City Church Campus Pastor Todd Stevison, Shepherding and Leadership Development Pastor Coby Goins, and Missions Pastor Jake Beard. Worship is led by live bands at both Main Campus and the City Church Campus. Worship Pastor Todd Colbert leads at Candies Creek Main Campus, while Worship and Community Groups Pastor Cody Disney and Vision and Creative Arts Pastor Reid Work lead at the City Church campus. Candies Creek continues to pursue God’s desire for all people, tribes, tongues and nations to know Jesus Christ as the way, truth, and life. The church has three families who live internationally on mission, and mobilizes more than 100 other church members every year to participate in mission endeavors across America and around the world. You can contact Candies Creek main office at 294 Old Eureka Road, Charleston, TN by email from their website (, or by phone at 423-479-3731.

students prepare for Candies Creek Academy.

Section E—Cleveland Daily Banner—Tuesday, February 25, 2014—11

Tri-State Warehouse ups rental space

David May Sr.

David May Jr.


Our family is known for serving our community. Please allow us to serve you on any building needs you may have. From 1,500 to 15,000 sq. ft., our knowledge and expertise will provide you with a home of your dreams. That’s our job! Constructing beautiful homes has been in our family generation after generation. We pride ourselves in our experience and are a faith based family run business. After all, homes are built for families. Residential construction that will take you and your family to new heights.

David May, III 423-421-8082-Cell 423-479-1363-Office

tem, nursing homes are assessed in three main categories: health inspections, quality measures and staffing. The overall rating combines scores received in each of the three categories. The system is intended to help consumers, families and caregivers compare nursing homes more easily. The star rating system uses a 1-5 star scale, much like the hospitality industry. SHC of Cleveland’s star rating stands in contrast to its competitors in Bradley County, which have one- and two-star ratings. In fact, Signature of Cleveland is proud to be the only five-star nursing home at this time in the surrounding nine-county area, including Hamilton and Bradley. Only the top 10 percent of facilities in a state receive a 5-star rating for health inspections, by CMS policy.

For more information about the ratings system, visit Signature HealthCare of Cleveland is one of 90 locations operated by Louisville, Ky.-based Signature HealthCARE. More than a fourth of Signature’s buildings have five-star CMS rankings, and nearly half have four- or five-star rankings. The center employs a full-time chaplain, the only center in the county to do so, and this is a reflection of Signature HealthCARE’s culture which embraces spirituality as part of the overall healing process for those who choose. The facility strives to be a valuable member of the community. The center partners closely with Lee University on initiatives such as the “Adopt A Grandparent”pro-

gram, and with local high schools to mentor students pursuing health care careers in areas such as nursing and therapy. Members of the facility nursing leadership team serve on the Cleveland State Community College Nursing Advisory Board and the Bradley County Health Department Occupational Advisory Council. SHC of Cleveland also serves as a clinical training site for Cleveland State’s RN program. “I couldn’t be prouder of our staff at SHC of Cleveland,” said facility administrator/CEO Tiffany Sawyer. “It is because of their daily commitment, diligence, hard work and compassion that we received the five-star rating which, most importantly, reflects the care we are providing and that our residents so deserve.”


• A company that’s an hour away? • Someone you see once a year? • An automated system that keeps you on hold and never solves your problems? AND YOU’RE STUCK WITH THIS FOR THE NEXT 12-24 MONTHS?



TRI-STATE WAREHOUSE is located on Urbane Road.



Signature HealthCARE earns 5-star rating Signature HealthCARE of Cleveland is proud to announce it has earned a five-star rating from the Centers for Medicare and Medicaid Services, the federal government agency tasked with oversight of nursing home quality. A five-star rating is the highest rating a nursing home can receive. SHC of Cleveland, formerly Cleveland Care & Rehabilitation Center, is a 100-bed skilled-nursing and rehabilitation center located at 2750 Executive Park in Cleveland. The center provides skilled, intermediate and palliative nursing care. Additional services include physical, occupational and speech therapies; a 24-hour physician on call; vibrant quality of life/activities programming and more. Under the five-star rating sys-

David May III


Since 1978, Tri-State Warehouse has been operating in Cleveland. The warehouse is a third-party logistics and commercial warehouse located at 1098 Urbane Road. In April 2012, Chad Kilpatrick was named general manager of Tri-State Warehouse. Locally owned and operated, Tri-State offers food-grade warehousing, climate-control space, public-contract warehousing, as well as storage and handling, labeling, assembling and packaging and electronic data processing. Tri-State Warehouse also offers cartage and drayage services. Kilpatrick noted the mission of Tri-State is directly to “contribute to the process of planning, implementing and controlling the efficient, effective flow and storage of goods, services and related information from the point of origin to the point of consumption for the purpose of supporting and conforming to our customers’ requirements.” Tri-State strives to “develop, offer and provide multiple value-added logistics services, establish improved lines of communication and information control, control costs through budget plans, technological improvements and resource optimization, protect product integrity and quality and allow the customers to focus on the core business.” During 2013, Tri-State increased its rental space to more than 1.4 million square feet. The company purchased a second building with 75,000 square feet of space at Hicks road in August 2012. “We service more than 30 different clients and we are continuing to grow,” Kilpatrick said.

Taking Residential Construction to New Heights For Three Generations

12—Section E—Cleveland Daily Banner—Tuesday, February 25, 2014

Section F—Cleveland Daily Banner—Tuesday, February 25, 2014—1

F Future for Bradley County looks bright ployment rate was 7.6 percent. By January that was down 1.5 percent and at 6.1 Progress can be defined in percent was at its lowest in many different ways by many five years. Our goal is to lower different people. A definition this number across the hopefully most would agree region. However at present we upon is a time, place or are doing much better than action being better than a our neighbors. For example: previous time, place or Meig’s County’s, 8.8 percent; action. McMinn County, 8.2 percent; Bradley County and its Polk County, 9.3 percent; cities of Cleveland and Hamilton County 7.3 percent; Charleston are glad to Rhea County, 10.1 highlight just a few of percent; and again, our items of progress Bradley County, 6.1 from the past year. percent. And to also look forIn an effort to ward to the future improve rural fire prowith bright optimism. tection this past year In a time of ecoBradley County has nomic distress across built three new staall segments of our tions. We have also nation Bradley hired and trained 34 County has enjoyed mayor Davis full time fire fighters job growth of about and equipped them 2.9 percent in recent with everything they need to years. This is projected to be provide effective fire protec36 percent over the next 10 tion for our citizens outside years and our cost of living is the city. With the placement about 8 percent lower than of these stations and the prothe national average. fessionals who work at each With a combined effort and location, our citizens will hard work from many individ- have improved fire protection uals Bradley County has been and response time. able to also retain industries The state of Tennessee like Whirlpool, Olin, Mars, comptroller’s office just Duracell and others. Because issued Bradley County anothof the addition of new indus- er good audit and said there tries such as G.E., Amazon, were no issues of noncompliVolkswagen and Wacker more ance. As always, we are workthan 1,500 new jobs and ing to pay down our debt. 2,500 jobs have been saved in According to the audit, we just the last four years alone. Last October our unem- See COUNTY, Page F3 By D. GARY DAVIS

Bradley County Mayor

Church of God World Missions

Marcelly initiative launched Church of God World Missions reports continuing growth and advancement in its churches and ministries in 177 countries and geographical entities outside the United States and Canada. Besides witnessing a healthy increase in membership numbers, the missions agency has also given dedicated attention to increasing its humanitarian activity in countries where it has a presence. Headed by Director Tim Hill and Assistant Director John Childers, the 620 missionaries under appointment — 272 from the United States and 348 from other nations — work among some 30,000 local churches, 124 Bible schools, 136 orphanages, as well as hospitals, clinics, and other healthcare facilities. Marcelly’s Dream A new feature of World Missions in 2013 was an initiative called “Marcelly’s Dream,” a vision of director Hill that emerged in November 2012. Marcelly’s Dream was inspired by the experience of Marcelly Thompson, the 7-year-old adopted daughter of missionaries in Brazil who were in transition at the time. In a dream, Marcelly believed she saw Jesus and heard him tell her she would preach the gospel in Africa, and she shared it with her parents. Within a few days, the Thompsons were transferred from their Latin American orphanage assignment to a new position in Liberia, Africa. Missions leaders who made the appointment did

Tribesmen in Senegal, West Africa, define the area where a new well will be provided by Church of God World Missions. not know of Marcelly’s experience until later. Hill was inspired by the story that, he indicated, reveals God is the guide and planner of each life, and it is His will for the gospel to go forward. The Dream project addressed needs on the mission field that could not be accomplished otherwise because of changing priorities and redirected funds within the broader Church of God organization. A landmark event occurred

last month when the Marcelly’s Dream initiative topped the $1 million mark. “We thank God for the way Church of God people have stepped up in response to the Marcelly appeal,” Hill said in announcing the breakthrough total. “Several key ministries were on the table to be defunded, including People for Care and Learning, Volunteers in Medical Missions, and Men and Women of Action. Now these vital outreaches are

secure for the coming year.” The reprioritization of funding cut about $1.1 million from the missions budget, but the donations to Marcelly’s Dream have empowered Missions to retain significant ministries and establish the new emphases on Bible distribution, clean water, and other needs. The initiative targets four strategic areas of missions emphasis: Word, Water, Walls, See MISSIONS, Page F2

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Based upon publicly available agent count figures for the United States as of February 6, 2013

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2—Section F—Cleveland Daily Banner—Tuesday, February 25, 2014

Hill and Childers lead church missions Dr. Tim Hill, director of World Missions, is a veteran denominational leader, having previously served as a member of the fiveman Executive Committee and, earlier, as State Administrative Bishop of Oklahoma and Southern Ohio. A pastor at heart, his last pastorate was the Riveroak Church in Danville, Virginia. He is an accomplished songwriter and singer. Hill is a graduate of Lee University and was awarded an honorary doctor of divinity degree from the Pentecostal Theological Seminary in 2006.

He is the author of “Beyond the Mist: a Quest for Authentic Revival” and the recently published “The Amos Paradigm: Life at the Speed of Favor.” He is married to Paula, and they have three daughters and two grandchildren. John Childers, a native of South Carolina, came to the office having served as the state administrative bishop of Alabama and, earlier, of Northern Ohio. Much of his ministry has been focused on discipleship, Christian education, and youth work. He served effectively as

state Christian education director in Maryland, Alabama, Tennessee, and North Georgia. Childers’ ministerial peers elected him to lead the international youth and Christian education office for eight years, four as the assistant director and four as director. He has served on numerous denominational boards and committees, including the Executive Council. Since he has entered the World Missions offices, his administrative and leadership experience has blessed Missions efforts.



Childers is married to Debbie, and they have two sons and one granddaughter.

Missions From Page F1

World Missions Director Tim Hill distributes children’s study Bibles to residents of an orphanage in India. Children in 136 orphans homes will receive the Bibles.

Family Home and Hospice delivers care, support to patient, family Family Home and Hospice Care has been serving the Cleveland Community for 30 years. It is their mission, acting as partners in care with other community-based health care providers, to deliver excellent quality care designed and to support hospice patients and families in their journey though endof-life stages. They also strive to deliver excellent quality care designed to maximize the health and independence of all who qualify for and desire homebased health care services. The business has held a Hospice Memorial Service, which was well attended. Families expressed appreciation of the

emphasis: Word, Water, Walls, and Wellness. Besides assisting with funding to PCL, VIMM, and MWOA, an impressive array of missions projects have been realized. More than 7,500 new children’s study Bibles were awarded among 130 church-related orphanages and in junior youth camps in the U.S. Water wells were drilled in significant sites in the countries of Senegal, Zambia, Ethiopia, Nigeria, Fiji, and Papua, New Guinea. Assistance was given in the building of a boys dormitory in an Indonesian orphanage. Phebe Grey Orphanage (Liberia), Casa Hogar (Nicaragua), El Shaddai (India), Kibera Kids (Kenya), and other orphanages received aid for various vital projects. Financial assistance was furnished for helping to build a church in Cameroon and another in Niger. Indian Ministries of North America, based in Cleveland, was given support for outreaches among U.S. tribes. These are representative samples of the ministries performed under the aegis of Marcelly’s Dream. More information is available at

hospice quilt, which displayed pictures and memories of several hospice patients who have passed, and of the pillows given the families to take home with them. Victoria Ware, RN is the home health administrator and the Hospice Clinical Supervisor is Christina Plemons, RN. Many of the staff members are part of the original staff of Bradley Home Health and Hospice. Family Home and Hospice Care is also grateful to volunteers who offer respite care for the family so they can do errands or Planting Churches rest. World Missions was tasked Family Home and Hospice Care is located at 175 24th St. with a new challenge in the past and can be reached at 559-6092. year, and is rapidly moving for-

Lace Emporium offers variety of unique gift, decor items If you don’t like crowded mall stores when gift shopping and don’t want the same old gifts everyone else is giving, then you’re in luck. You’ll love to meander out to the Collins family farm at the edge of South Rolling Hills and spend a quiet, leisurely time perusing the sea of wondrous gifts. You’ll love the delight to your senses that greets you from the lace-covered, glass front door to the decorative displays. There is an enticing array of specialty coffees and teas and the delightful aroma of fragrances and bath oils. Then you’ll be able to not only thoroughly enjoy your shopping experience, but be able to find the most perfect and unique items for any individual or occasion. Pat Tracy Collins, owner of Lace Emporium, has been carrying on the tradition of fine gifts and services begun 29 years ago. Her husband built her the shop out of wood from the family barn as a gift.

Lace Emporium offers a variety of items that sometimes change with the seasons, including but not limited to gifts from all over the world. You’ll find antiques and reproductions, vintage bedding, unusual newborn baby gifts, accessories, jewelry, furniture, gifts, floral designs, vintage clothing, imported linens and more. “I try to specialize in everything. That’s why this store is so full,” Collins said. “If you see it displayed, it’s for sale.” Other items include a complete line of Aromatique products, including containers, candles, sprays, oils and potpourri, as well as topiaries, wreaths, specialty gifts, gift baskets, and special, hard-to-find treasures and gifts for the garden, plus so much more there are too many to mention. “We now have become a source for reproduction Colonial furniture, such as pencil-post beds, dry sinks, pie safes and step-back hutches,” Collins said. Antique furniture and

Victorian-style pieces also are available. Lace Emporium also offers wedding services, floral — both live and silk flowers, catering, and a bridal registry, coordination and direction. “I also assist folks with room arrangements and decorating tips,” Collins said. “I help redecorate a regular number of clients every season.” Collins noted the store also now has the Corner of Fashion, which is loaded with women’s separates and accessories. Twice a year, in fall and in spring, when new fashions first hit the runways, Collins throws tent tea parties. At these tea parties, Collins offers free food, a fashion show, special sales, music and fellowship. “The shop is in a different location, but that’s what most of my customers enjoy — to get the unique customer service and special merchandise,” she said. It’s what a gift store should be.

Mon.-Fri. 6am-6pm • Sat. 6am-5pm 201 Keith Street SW • Cleveland 423-476-5179

Teresa Gilbert Manager

ward. Because the agency for the last two years has successfully planted an average of one new church every six hours (four churches a day), the Executive Committee of the denomination asked Missions to spearhead church planting efforts in North America as well. John Childers, assistant director, was charged by the Executive Committee and Hill with the oversight of establishing new congregations. Working with a task force and state administrative bishops, Childers is targeting cities and towns throughout the U.S. and Canada as sites for new churches. Ministers interested in initiating new congregations are being recruited to work with a program known by the acronym ACTS, which stands for Assessment, Coaching, Training, and Service. Under this plan they will be evaluated for fitness in church planning, coached by an experienced pastor who will serve as a mentor, receive training in group settings and by Internet instruction, and be taught to base their congregation’s outreach on service to the community. Taking its cues from effective church planting practices in other countries, the new “ACTS” plan has had an energetic kickoff and is expected be fruitful.

Cleveland’s Habitat for Humanity in support of Habitat’s ongoing efforts to provide affordable housing for Bradley County residents. “While the primary focus of our work takes us to other countries,” said Dr. Hill, director of World Missions, “we cannot overlook the dedicated and productive efforts to provide shelter right here at home. With this gift, we are happy to encourage Habitat’s continuing, valuable contributions to our community.”

front in disaster relief. During 2013, relief work in Haiti continued a long-term commitment following the 2010 devastating earthquake. At this time, the church has completely rebuilt 24 church buildings, helped repair dozens of others, rebuilt an orphanage, widows home, clinic, elementary schools, an administrative and residential compound, and other structures. This has been accomplished through partnerships with Men and Women of Action, Operation Compassion, and visiting teams from U.S. congregations. The recent destruction in the Philippines by Typhoon Haiyan called for similar help. World Missions expedited water, food, and life-nourishing supplies and equipment to the affected islands. Cooperating with another partner organization, Clevelandbased People for Care and Learning, World Missions funded the construction of 50 houses in the Build a City project near Phnom Penh, Cambodia. The ambitious project addresses the needs of more than 1,000 families who were resettled into an area without adequate housing and services. The “city” being built by PCL will include housing, school, market, clinic, police station, and playground, as well as water, sewer, electric, and roadway infrastructure. Church of God World Missions in 2013 presented a check to

Humanitarian Aid As is the case in most years, World Missions moved to the

Focus on Africa Viewing a religious map of Africa, strategists note that the southern part of the continent is peopled largely by Christians, while the northern countries are populated by religionists hostile to Christianity. The newly adopted “African Firewall” project seeks to address the challenge presented by this phenomenon. The Firewall planners have drawn a line from Senegal on the west coast, through Niger, continuing to Ethiopia on the east coast, then turning south through Kenya to Mozambique. Projects seeking to advance the Christian witness will be concentrated along this line. Wells will be dug, schools will be established, and churches will be planted in efforts to strengthen the position of Christians and offset the influence of antichristian forces.


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Section F—Cleveland Daily Banner—Tuesday, February 25, 2014—3

3-D Construction is celebrating more than 50 years of building

decreased our debt by $3.8 million. However, we borrowed more than $2 million to build the three fire stations, still reducing our net debt reduction over by over $1.1 million. Bradley County net assets exceeded our liabilities by $27.8 million, which was an increase of $3 million over last year.

progressing well. And the construction of the new interchange on APD 40 should begin this summer. This will provide access to the new industrial park to be

located on the recently finished south industrial access road. The improvements to Benton Pike and Durkee Road began in 2013 and should be completed in a few

months. These improvements and many others are more reasons to believe that Bradley is and will continue to be “Tennessee at its best.”

Some 1,000 workers are on-site daily, working to complete their portion of the new Wacker site that is scheduled to begin production in 2015. The size of four to five city blocks in each direction, underground utilities, paved streets and miles of piping to be completed this year, we welcome them to our community. Wacker will partially go on the tax rolls this year, with the full project completed and on the 2015 tax roll. A $2 billion project with four years of construction and the addition of 650 full-time, good salary jobs in 2015 is yet another reason to remain optimistic concerning the growth and progress of Bradley County. RoadwoRk is nearing completion at the intersection of Durkee Road and Benton Pike. These The much-needed improve- improvements will help ease traffic congestion and improve safety on these two roads as they are travments to Interstate 75 Exit 20 are eled by many each day.


From Page F1

construction business. David Jr. is married to Linda and also has a daughter, Darlia Clark. David May III, who works side by side with his father in the business is also heavily involved in the community and with his church. David III is married to Karen and they have three children: Hillary, Ryan, and Brandyn, all of Cleveland. May concluded by saying, “I still enjoy seeing people's dreams become reality, and if we can be of any assistance in making that happen in a less stressful manner, we have done our job.”



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custom homebuilders in the area, building both residential and commercial projects for decades. May was quick to point out that the Lord has continued to bless 3-D Construction even in the recent downturn in the market. “The Cleveland construction market has taken on a whole different dynamic in the last three years, and though we know not what the future holds, we do know who is in control of our future.” David May Jr. is still a very vital component of 3-D Construction and enjoys the


When David W. May Sr. was pouring his carpenter and construction skills into David May Jr. and in turn to David May III, little did he know he was forming the very foundation of 3-D Construction. David May III says, “I can remember spending countless hours in my grandfather’s woodworking shop on Trunk Street with both my grandfather and father. These were invaluable experiences and memories that you can’t put a price tag on.” Since 3-D Construction’s very The Minnis Road Bradley County Fire Station is one of three completed in the last 12 months. It is staffed 24 hours a day, seven days a week, providing even better fire protection for area residents and humble beginnings, it has become known as one of the best businesses.

4—Section F—Cleveland Daily Banner—Tuesday, February 25, 2014

MainStreet dedicated to promoting, revitalizing downtown Variety of attractions, events provided MainStreet Cleveland is a thriving organization that continues to work on revitalization projects and provide entertainment and events in downtown Cleveland. Events throughout the year attract more than 58,000 people to downtown. MainStreet is celebrating its 24th year as an accredited Tennessee Main Street community. In 2013 downtown saw the completion of Lillios Lofts. Fourteen loft apartments were developed by Nicholas Lillios in the Ford Buildings that fronts both Inman and 1st streets. The Ford Buildings are being added to the National Register of Historic Places. These two structures were one of the only original Ford dealerships in this region. The redevelopment of this structure includes a dance studio and restaurant on the lower levels with 14 loft apartments on the second levels. First Street Square has been a catalyst for downtown retail with nine businesses now surrounding the park, including Catch Bar & Grill, Hyder Hangout Quilt Fabric & More, Ever After Bridal and Formal Wear, Cleveland Billiards Club, Trail Head Bicycle Company, Static Hair Salon, Cleveland Creative Arts Guild, Five Point Yoga & Massage Studio, and the Museum Center all located in the 5 Points area. Several events are held at First Street Square including Montessori Kinder’s Maifest, Family Promise Bed Race, and the seasonal weekly 5 Points Farmers Market. 2014 marks the 10th anniversary of the development of the downtown master plan. This important milestone for MainStreet Cleveland created a plan with input from the community and business owners during a series of town hall meetings. It provides design goals to help make downtown Cleveland a more desirable destination by creating a stronger visual and cultural identity. The master

plan was put into action in July 2005 with the Courthouse Plaza renovation. This successful project was a collaborative effort between Bradley County, the city of Cleveland, MainStreet Cleveland, and private donors. It offers much-improved space for pedestrians and festivals. The second phase of the Courthouse Plaza renovation was completed in October 2007, when Bradley County added sidewalk improvements to the west entrance of the Courthouse. Thirty-two decorative stop sign poles have been installed at major intersections downtown. The decorative poles also tie in with 55 sign systems added in the historic neighborhood. New signage and black sign posts were also added throughout downtown. A Way Finding program was also implemented. It was funded by an Innovation Grant from the Tennessee Main Street program. Way finding signage now directs motorists to downtown from the interstate and key arteries around the city. A new street banner design debuted last spring with the theme “Let’s Go Downtown.” The banners are displayed on the downtown light poles throughout the year. The west entry portal on Inman Street now features a “Welcome to Historic Downtown” sign. The sign, fountain, and landscaping were made possible by a partnership with Theresa Evans, property owner and owner of The Oasis. There is an artistic new look to upper story windows in three of the buildings in the 5 Points area. MainStreet Cleveland recently completed the project that showcases painted silhouette scenes in 24 windows. Kathy Rohsenberger, past president of the MainStreet Cleveland board of directors, came up with the idea and headed the project. According to Rohsenberger, “I felt our East portal entry into Cleveland did not reflect the energy and life that is currently being infused into the downtown area. From the additions of residential spaces and restaurants,

MAINSTREET CLEVELAND office is located at Inman and Ocoee Street. to new businesses, our historic downtown is seeing a wonderful resurgence. These window silhouettes are a simple way to add, not only art to the area, but challenge the imagination of passersby.” The artwork was created by Avery McNeese; project installation by Tri-Con Inc. Construction Company, and Cleveland Plywood made a generous donation of materials. A mural of historic downtown scenes is now on the storefront windows at Ocoee Street and Central Avenue. It was designed by Shannon AdGroup and printed and installed by CPQ Professional Imaging. MainStreet Cleveland supports several downtown beautification efforts, including seasonal flowers for the Courthouse Plaza to compliment the landscaping and landscaping improvements at the Courthouse Annex. Several premiere events are held downtown throughout the year. The MainStreet Cruise-In, now entering its 13th season, continues to be a great success.

Organized and sponsored by the Main Street Cruisers, the event is held the fourth Saturday of each month April through October. This classic car show attracts car enthusiasts from hundreds of miles away and brings over 2,000 people from around the region to this monthly event. More than 3,200 people milled through the 5 Points Farmer’s Market last summer. The market ran for 16 weeks and averaged 21 vendors per week. “Hundreds of area residents came each week to buy fresh, local produce. The market was enhanced with live music, crafts and food,” said Sharon Marr, executive director. 2014 will mark the 27th year of the Halloween Block Party. Thanks to the support of many community minded businesses this event is a highlight of the year attracting more than 20,000 people to the Courthouse Square. At last fall’s event, Mars Chocolate North America gave away more than 12,000 bags of candy, (approximately 7 tons

worth), and Tall Betsy returned to make her first public appearance in 14 years. The Block Party is held each year on Halloween. MainStreet Cleveland coordinates the annual Christmas Parade held the first Saturday in December. This long-standing tradition proved once again to be a highlight of the holiday season with over 200 entries. Carols in the City and the community tree lighting ceremony, held the night before the parade, are now in their ninth year, and continue to grow and attract hundreds for a nostalgic holiday experience. Downtown also welcomes other events such as Evening Shade by the Allied Arts Council of the Cleveland Bradley Chamber of Commerce, Relay for Life, and Cleveland Apple Festival. MainStreet Cleveland is a nonprofit organization dedicated to the promotion and revitalization of downtown Cleveland. The mission is to create an environment for growth, devel-

opment and design enhancements of the business, residential and government areas of downtown Cleveland, to preserve and protect the historic significance of existing sites and to promote this progress to the citizens and visitors. The organization was accepted into the national Main Street program in 1990 and was one of the first Main Street programs in the state. Each year since 1991 Cleveland has earned recognition for commercial district revitalization by meeting standards for performance set by the National Trust for Historic Preservation’s National Main Street Center. Cleveland joins 26 other Tennessee communities nationally recognized as Accredited Main Street Programs. Members of MainStreet Cleveland and its board of directors are both active and dedicated to the development and promotion of downtown Cleveland. The organization has 170 members including corporations, businesses, retailers, restaurants, and individuals. The 2013-14 board members are Joe Burton, president, Mars Chocolate North America; Matt Ryerson, vice president, United Way; Keith Barrett, treasurer, CaptialMark Bank; Dwight Richardson, secretary, Fenimore’s Floral Design; Kathy Rohsenberger, past president, Coldwell Banker Hamilton & Associates; Doug Caywood, Lewis Group Architects; Bethany McCoy, Lee University; Traci Hamilton, Bank of Cleveland; Amy Banks, Historic Neighborhood Association; Jerry Shannon, Shannon & Associates; Ken Cagle; Nancy Casson, The Red Ribbon; Doug Berry, Cleveland Bradley Chamber of Commerce; and Jim Bilbo, Bilbo Law Offices. The exofficio board members are Mayor Tom Rowland, city of Cleveland; Gary Davis, Bradley County mayor; and Janice Casteel, Cleveland city manager. Sharon Marr is the executive director. For more information, call 479-1000, or visit on the Web at

Money Concepts recognizes Harris NEPHROLOGY ASSOCIATES and Bishop for customer service Kidney Specialists Ron Harris, president of the Money Concepts Wealth Management and Financial Services Center, and senior associate Kelvin Bishop have been recognized for outstanding client service in their area. Both have qualified for the prestigious “Professional Club” award by Money Concepts International, and both have qualified for the Bluegrass Region’s “Thoroughbred Club” presented by the company’s largest region. According to Bluegrass Region President Russ Lytle, “Ron and Kelvin’s focus on meeting the unique needs of their clients has elevated them to the top 10 percent of the company’s approximately 1,000 representatives. While attracting new clients and growing their practice, they have consistently maintained a very high retention of their existing clients. In today’s environment, this can only be accomplished through customer service above and beyond expectations.” With offices at 181 Third Ave. in Dayton and 1040 William Way

in Cleveland, the center is able to service the needs of clients all over Southeast Tennessee and beyond. According to Harris, “I joined Money Concepts in 2006. Upon learning of the team concept offered by the company, our first addition to the team was Kelvin Bishop.” Bishop is a certified public accountant, senior partner with Harting, Bishop and Arrendale, and has more than 25 years helping businesses and individuals with complex tax issues. Since then, Stephen Keck, an estate planning specialist with the designation of Chartered Advisor in Philanthropy, was added. The administrative assistant, Vicki Bennett, is a retired attorney. The newest addition to the team is Jace Cochran, who recently became a licensed attorney and is currently completing the requirements to obtain his Series 7 and 66 Securities licenses. Rounding out the team is Ryan Harris, technology administrative

assistant. “Our goal has been to assemble a team of highly qualified professionals who can provide specific advice to a wide range of clients, and who will always place the needs of the individual client above all else in the relationship,” Harris said. Money Concepts is a worldwide network of financial planning and wealth management centers, keyed to individual clients, families, and businesses. Founded in 1979, it has grown to more than 700 centers in the U.S., Asia and Europe. The company is associated with Money Concepts Capital Corporation, a broker-dealer, and a member of FINRA and SIPC. Through this relationship, its advisers and representatives are able to offer a myriad of financial service products on a completely independent basis. It is headquartered in Palm Beach Gardens, Fla. For all your financial planning, investment, or insurance needs, call Ron at 423-570-0975, or Kelvin at 423-472-6543.

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Section F—Cleveland Daily Banner—Tuesday, February 25, 2014—5

A Locally Managed Company Serving Local Needs OUR MISSION: Through teamwork that stems from faith in our fellow employees, Waste Connections of Tennessee, will provide the highest quality of service and value to our customers with a focus on: Safety, Regulatory Compliance, The Highest Ethical Standards, and Shareholder Value.


6—Section F—Cleveland Daily Banner—Tuesday, February 25, 2014

Brooks: ‘We will continue work on projects that matter’ By KEVIN BROOKS State Representative District 24

Business in the House of Representatives has resumed and we are back to work, making Tennessee an even better place to live, work, and raise a family. Lowering taxes, focusing on good education, battling methamphetamines, and balancing a $30 billion budget Brooks are just a few of the issues we will tackle that face all Tennesseans. I am also proud to say we will continue work on projects that matter right at home; a new and improved Exit 20 on Interstate 75 and continued steps towards seeing our veterans home become a reality. The Tennessee Department of

Economic and Community Development joined House Republicans recently to announce three major business expansions in Tennessee. Colgate-Palmolive, one of the world’s leading consumer products companies, will invest $25 million in manufacturing and infrastructure improvements, and create 75 new jobs in Hamblen County. On the other side of the state, Conduit Global, one of the largest independent, fully integrated business process outsourcing companies, will invest $8 million and create more than 1,000 new jobs in Memphis. Beretta USA, the world’s oldest firearms producer, will expand its operations by building a new, state-of-theart manufacturing and research and development facility in Sumner County at the Gallatin Industrial Park. The expansion by Beretta consists of a $45 million investment and the creation of 300 new Tennessee jobs. These expansions come after

Republicans worked diligently during the last legislative session to cut taxes, remove bureaucratic barriers to business, and create an overall friendlier, more business-oriented environment across the state to help spur job creation. The news also follows Business Facilities magazine, a national economic development publication, officially naming Tennessee as its ‘2013 State Of The Year’ for economic development, based on the state’s huge success over the last 12 months in recruiting new business and promoting economic development. Gov. Bill Haslam announced new legislation aimed at reducing the growing problem of methamphetamine production in Tennessee. In addition, House lawmakers have also filed legislation aimed at curbing the abuse of methamphetamine across the state. Over the last several years, meth production has become a

widespread problem, affecting many aspects of Tennesseans’ lives. In 2013 alone, 266 children were removed by the Department of Children’s Services from homes due to meth-related incidents at an estimated cost of more than $7 million. In addition, the state spends approximately $2 million annually on meth lab cleanup, and in 2013, 1,691 labs were seized in Tennessee. These costs are in addition to the millions spent by local governments and law enforcement agencies to combat the state’s methamphetamine problem. Though several more proposals are expected before the proposed Feb. 5 legislative bill filing deadline, the proposals filed so far range from simply strengthening current state guidelines to making products containing pseudoephedrine prescription only, attainable only through a prescription from a doctor. An additional proposal would create a mandatory minimum jail sen-

tence for those convicted of meth offenses. The bill proposed by the governor is the Tennessee AntiMeth Production Act. The TAMP Act seeks to limit access to products that contain pseudoephedrine while also ensuring law-abiding Tennesseans who need temporary cold and sinus relief are not affected. A task force made up of elected officials and top education analysts from across the state was announced earlier this year at the request of Haslam. The group has been directed by the governor to study Tennessee’s Basic Education Program, which is the state’s funding formula for K-12 schools. The formula takes factors such as local property and sales tax revenue into account when calculating how much money Tennessee school districts will receive from the state each year. A number of districts, both large and small, have raised questions and concerns about the

formula and whether it distributes funds in a fair and equitable manner. The Tennessee State Board of Education has reversed a controversial teacher license policy. Learning gains will no longer be the overriding factor in teacher contract negotiation and annual raises. Instead teacher performance will be judged on teacher evaluations which rely heavily on a principal's direct observation. The policy will officially be rewritten in April, but this shift signifies a win for Tennessee teachers. I hear from many of you who believe Tennessee is on the right track in comparison to the rest of the country. We’ve been fortunate in Cleveland and Bradley County to enjoy consistent job growth and continued development on all fronts. I look forward to continuing the honor of serving you in Nashville. Thank you for allowing me to be your voice.

Buildings, playsets and carports offered at Sexton Backyard Storage Sexton Backyard Storage thanks God and all our wonderful customers for their patronage

which enables us to start our seventh year in business, a spokesman said.

Their doors opened for busi- Acres. A year later, a new, bigger lot ness in January of 2008 on Highway 60 across from Green located at 4009 Waterlevel Highway/Highway 64 was found. Directions to the main lot are often given by saying, “Right by Jackie Evans.” The firm desires to show the area's largest selection of storage buildings as well as carports with various options. Plans for the future include acquiring even more products to offer Cleveland and its surrounding areas. Sexton Backyard Storage also has a satellite lot in Georgetown across from Georgetown Baptist Church with a handful of buildings and a horse barn carport on display. The storage buildings and playsets can be purchased or rent-to-own with no credit check, making every customer a potential owner. Carolina Carports can be purchased or financed after a simple credit check. The builder of Backyard

Colleen Sexton, left, presents a $500 check to Rita King, winner of 2013's drawing. Sexton Backyard Storage has $100 monthly drawings and a $500 yearly drawing in which everyone who purchases or refers a purchase has a chance to win.

Higgins Funeral Home has been serving local families since 1928 Higgins Funeral Home is a classic funeral home located on Highway 411 in Benton. The funeral home serves families from all parts of Polk, Bradley and South McMinn counties as well as the Old Fort area. The Higgins family established the business in 1928 and local manager Bill Blackwell continues their tradition of care, value and service. Blackwell is a licensed funeral director and licensed pre-need counselor who is available to assist you and your family, whether you need him now or want to prepare for the future. He is a lifelong resident of Polk County, a retiree of Volunteer Energy Cooperative and a member of First Baptist Church. Higgins offers a beautiful chapel for funeral and memorial services and a large viewing room that can accommodate very large funerals. The large parking lot and covered entrance make the home

easily accessible to all. The interior facilities have recently been remodeled and the parking lot paved. Blackwell is assisted by Ryan Qualls, another born and raised Polk Countian who is a licensed funeral director and embalmer. Together they care for local families like their own and are there to help families 24/7. Higgins provides quality services that the Polk County community has come to expect from its only funeral home. “We proudly offer new vehicles (limousines and hearse), memorial DVDs, Thumbies (keepsake jewelry), prayer cards and memorial folders, medallions and a wide variety of caskets, urns, monuments, markers and vaults,” Blackwell said. Higgins has recently joined with a number of local funeral homes in offering cremation services for pets through its affiliation with Faithful Friend Pet Cremation and Funeral Home at 423-790-5700 or www.faithful-

1009 KEITH STREET 423-476-3205

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Bill Blackwell, manager and licensed funeral director Please contact Higgins Funeral Home at 423-338-2834 or visit the website at

Marcia Botts Cell 423-400-1042 EQUAL HOUSING


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Heath Davis 423-618-5854

2013 WAS OUR BEST YEAR EVER! 2014 Is off to a great start. Call or come by today and see us for all your Real Estate Needs.

Outfitters continues to make Mennonite-built buildings at affordable prices, choosing from pressure-treated, painted or metal buildings. New this year is the deluxe cabin in either lofted barn or utility style. The two-sided porch makes it truly “a looker.” Come check out our playsets and let your kids find their favorite. Choose from the enclosed playhouse, small or large ark, small, medium or large playset. Some lot models are now discounted 10-20 percent off. Don't wait till spring ... discounted lot models sell fast. All of their products are known for their great quality, craftsmanship and affordable prices. “The best part about my job is meeting new people and seeing previous customers come back to visit or to shop again,” Colleen Sexton admits. “Also, being able to work with my father-in-law now that they

moved to Cleveland makes ours truly a family-run business. We both have our mates helping us by doing much work behind the scenes. “The most fun time of the year is our monthly and yearly drawings when my children get to pull out a name and call the winner saying, 'Congratulations, you've won ($100 or $500)!' Giving over $8,700 back to customers or referrals is a great pleasure,” Colleen said. “We couldn't be in business without them. Because of products worth selling and people wanting quality products, we are blessed to be doing business in Cleveland for our seventh year. Thank you.” If you want to become like Rita King, 2013's winner, and be $500 richer, come buy or go tell. Now is a great time to come see for yourself all that we offer ... no security deposits on barns, and pay only first month's rent, Colleen said.

Section F—Cleveland Daily Banner—Tuesday, February 25, 2014—7

A CNC MAZAK Horizontal helps Quality Machining Service LLC, do detailed products.

CUSTOM-DESIGNED machines are assembled at Quality Machining Services.

Quality Machining Services

‘You can count on Quality because quality counts’ Quality Machining Services LLC opened doors for business June 1, 1998, to provide industrial machining services to the surrounding area. Initially the shop consisted of basically a few lathes, a few mills, a band saw and a welder. Over the next few years, the company went through several expansions, adding CNC and water jet machinery until the original facility could no longer contain the growth. Today QMS has grown to 45,000 square feet of manufacturing space with a team of qualified customer-oriented professionals.

In 2002, QMS launched an engineering group called Quality Engineering and Automation to provide “turnkey” solutions to a variety of markets. Most of the projects are associated with “high speed” product handling for bakery markets. Quality Engineering and Automation is led by partner and senior designer Clyde Spinks. Utilizing Solid Works mechanical software this group has been able to accomplish a host of specialized projects, as well as develop products in the manufacture of corrugated plastic pipe. Electrical engineering was added in 2006 with the addition

of Kenny Maroon to the staff. With the design team assembled, QMS then had the ability to complete in-house design, plus build and install complete systems without outsourcing. Today Quality Machining Services LLC enjoys a team of management and employees second to none. The company’s president/general manager is David Triplett, whose tasks include determining the company’s direction, outside sales and day-to-day oversight. Scott Romines is vice president, and he assists in various duties including purchasing, scheduling and inside sales.

QUALITY MACHINING SERVICE LLC has CNC Machining Centers with table capacity of 72 inches, four CNC turning centers with the capacity of 38-inch diameters, wire EDM and water jet machining.

Skin Cancer, Cosmetic Dermatology Center offers quality patient care Skin Cancer and Cosmetic at national conferences on derDermatology Center seeks to pro- matology topics, but most enjoys vide the highest quality patient caring for his patients in care by offering the best in med- Cleveland. Cook is board certified by the ical, surgical and cosmetic dermatologic care, the highest level American Academy of Nurse Practitioner’s (AANP) and of professionalism and joined the Skin Cancer practice in an environand Cosmetic ment that is beneficial to Dermatology Centers in patients, providers, and 2008 after completing her staff. master’s degree from Serving at the Southern Adventist Cleveland office on University. Within the Chambliss Avenue are practice, she focuses on John Chung, M.D.; the technical and skillful Jeffery Stricker, DO, art of cosmetic repair FCAP, CPE; Victor after skin cancer Czerkasij, APRN, BC, removal. FNP; Amanda Cook, FNPChung She received her bacheC; and Catherine Ruiz, lor’s degree in nursing LMA Chung is a board certified der- from Delta State University in matologist and received specific 2002 and practiced for six years as training in Mohs Micrographic an RN at various hospitals in the Surgery at Scripps Clinic United States. She currently lives Research Foundation in La Jolla, in Chattanooga and practices in the Dalton and Cleveland offices. Calif. Ruiz believes that skin care Chung frequently lectures to medical, professional and civic does not have to be complex to be groups about skin cancer preven- effective. After graduating with a tion, skin care and surgical pro- bachelor of science in health information administration from cedures. Chung has been in private Loma Linda University in 2007, practice since 1996. Chung’s phi- she decided to pursue her paslosophy and mission for his prac- sion for skin care. Ruiz began training for aestice is to provide the highest level of dermatologic care to all people thetics with the company in 2007 equally with courtesy, honesty and graduated from the International College of Arts and and patience. Czerkasij is a dual-boarded Beauty school in 2008. She AANP and AANC family nurse focuses on making a tailored skin practitioner. An honors graduate care regimen for each of her and clinical instructor from both clients and educates them about Vanderbilt University and the causes and effects of everySouthern Adventist University, day skincare issues. Ruiz specializes in acne, he has published multiple articles on varying skin conditions, rosacea, melasma and age interand has been awarded for his vention skin care. She believes that proper skin care begins with writing on psoriasis. An associate speaker with choosing high quality products Fitzgerald Health Education maximized by a consistent facial Associates, he lectures frequently regime.

Tania Defriese is the in-house CPA ensuring all aspects of financials. The shop supervisor is Burch Bates, who was the first employee added in 1998. Assisting Burch is Kenny Maroon, watching over assembly. With now more than 45 employees on staff working two shifts, QMS stands ready to assist. Over the past year QMS has seen a huge spike in sales in almost all sectors. This spike has added 15 more new jobs as well as the purchase of six new Mazak machining centers. Recently purchased was an additional Nexus 5000-2 Horizontal, which should be online at the close of February. Another 10,000-square-foot expansion will begin in a few weeks in order to respond to the influx of projects. Last year more than 16 custom machine builds were built and installed with more slated for this year. QMS has a customer base in Canada, the U.S. and Mexico, and has recently expanded to South America. The overall snapshot of the shop includes a total of 12 CNC Machining Centers with table capacity of 72 inches, four CNC turning centers with the capacity of 38-inch diameters, wire EDM and water jet machining. “We at Quality Machining Services LLC would like to thank all of our loyal customers, dedicated, hard-working employees and dependable vendors for empowering a rock solid talent pool to provide outstanding service,” a spokesman said.

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423-472-1448 200 Paul Huff Pkwy Located inside Bradley Square Mall

Cleveland Professional Firefighters Association Local 3748 We would like to thank the following professionals that have recently retired, for their many years of loyal service to the


Steve Clayton

Steve Hixson

39 years of service

28 years of service

Special Thanks The Cleveland Professional Firefighters Association would also like to thank our local residents/businesses that have supported us throughout the year. With their generosity in 2013 we have been able to give over $27,000 to families in need within our community.

8—Section F—Cleveland Daily Banner—Tuesday, February 25, 2014

Crye-Leike Cleveland Realtors have high hope for 2014 market In 2013, many great things happened for the real estate market including increased sales, higher home prices and less foreclosures. Crye-Leike, Realtors certainly had a good year achieving a $5.2 billion sales volume in 2013 which was a total 16% higher than 2012 when the company had a $4.5 billion sales volume. Crye-Leike’s sales were up in 2013 by $700 million and its Realtors helped the company sell 30,471 properties. Locally, the Cleveland Branch Office was able to service their customers and clients successfully to the point that their closings showed an increase of 39% over the previous year. In the Chattanooga Crye-Leike Region, Crye-Leike agents achieved a $405 million sales volume from selling 2,737 properties in 2013. Crye-Leike's Cleveland Realtors are celebrating the increased home sales in the local market and they were happy to hear their office had the highest sales and ranked as Crye-Leike’s Top Producing Office for the company’s Chattanooga Region in 2013. Crye-Leike co-founder and CEO, Harold Crye, thanked the Cleveland Realtors for the terrific job they have done in caring for their customers and clients. Crye was pleased to announce that all the Company Divisions had significant improvements in business in 2013. The Auction, Commercial, Home Sales, Farm & Land, Home Services, Property Management and Relocation Divisions surpassed the previous year’s accomplishments. Crye-Leike, Realtors has continued to lead the way amongst its peers in the real estate field. They are currently ranked No. 3 in the nation —largest independently owned real estate company. Special congratulations were given to the Richardson Team, Cindi and Bryan Richardson, for their achieving ‘Top Producers’ for the Cleveland Branch for 2013. They have achieved this goal for the past three years. Additionally they were recognized for being No. 2 in production in the Crye-Leike Chattanooga Region. Crye-Leike has its highest number of Top Producers in the Chattanooga Region as members of the Cleveland Branch Office. Ranked in the Top 10 for the Crye-Leike Region for 2013 were: Cindi & Bryan Richardson, Max Phillips and Jannis Sams, Judy and Larry Allen and Cindy Chase. Max Phillips and Jo Organ were recognized as members of the Crye-Leike Hall of Distinction for their contributions to their fellow Realtor Associates thru their involvement and service to the real estate community of the River Counties Association of Realtors. Hundreds of Crye-Leike's Chattanooga Realtors and agents from the company's Cleveland branch were eager to jumpstart 2014 with high hopes for the local housing market. At Crye-Leike's annual kick-off meeting for its Chattanooga region, Realtors from across the area met to talk about predictions for the local market in 2014. In the crystal ball segment of the program, Harold Crye offered his forecasts of what he thinks will happen this year. “We’re happy the real estate

market continued to strengthen in 2013 and thankful to our agents for helping Crye-Leike surpass its sales goals for the year,” said Harold Crye. “We are optimistic the market will continue to improve in 2014, but rising interest rates and home prices could create some challenges for the market. Because of those things, home affordability has already started to decline, but the good news is home affordability is still the best it has been in five years.” Crye adds, “With Crye-Leike selling 2,406 more properties in 2013 than it did in 2012, we are confident that 2014 will bring more increased sales for the real estate market. Homeownership is a powerful part of life and a great investment in the future, so we encourage everyone to keep striving to achieve their dream of becoming a homeowner as we expect the 2014 housing industry to once again see improvements.” Crye-Leike's Cleveland office had a lot to celebrate about their success in 2013 with several of their agents ranking on the Top 125 Club list of Realtors for the region. Those Cleveland agents named top producers in 2013 were Cindi and Bryan Richardson, Max Phillips and Jannis Sams, Judy and Larry Allen, Cindy Chase, Johnny and Kim Lewis, Philomena and Jim Davis, Eric Spencer, Mike and Sheryl Domeck, Tammy Davis, Paul Guinn, Margie Lynch, Tony Young, Brandy Sams, Gary Silcox and Grace Johnson. Crye-Leike's Cleveland office is starting off 2014 strong under the continued leadership of Managing Broker Jo Organ who is busy promoting the opportunities in the market right now for buyers and sellers. "We have great faith in the Cleveland housing market this year thanks to increased sales, business and phone calls," said Organ. "We have some of the most experienced and dedicated real estate professionals in the market with us at Crye-Leike Cleveland. We are proud of our number of agents who have worked in the industry for over 20 years — like myself — and many others who have been successfully working in the industry for several years. There's a wealth of experience and knowledge here. “With that longevity comes the guarantee of a good understanding of the needs of our customers and clients and the added ability to serve them better. With Realtors who know the business also comes a great benefit for those considering becoming involved in the industry. Activity creates activity and with the accumulated experience new licensees can learn a great deal more along the path from those who are busy and have a history of strong businesses, “ Organ said. The Cleveland office has a sales force of 35 associates with many of them ranking as continuous top producers for the company. Crye-Leike's Cleveland Realtors are strong supporters of the River Counties Association of Realtors (RCAR). With a hard working and dedicated sales team, Organ and her fellow associates take great pride in helping people buy and sell real estate. Within the Cleveland Branch Office, Crye-Leike Auctions has an active group of Auctioneers. Johnny Lewis, Eric Spencer,

Banner photo, HOWARD PIERCE

CLEVELAND REALTORS were recognized as being members of Crye-Leike’s Top 125 Successful Listing and Selling Agents in Crye-Leike’s Chattanooga Region for 2013. On the back row, from left, are Cindi Richardson, Eric Spencer, Larry Allen, Jim Davis, Max Phillips, Tony Young, Paul Guinn, Cindy Chase and Johnny Lewis; front, Mike Domeck, Judy Allen, Sheryl Domeck, Margie Lynch, Jannis Sams, Brandy Sams, and Kim Lewis. Not pictured were Philomena Davis, Bryan Richardson and Gary Silcox.

Banner photo, HOWARD PIERCE

THESE REALTORS were recognized for being in the Top 5 for production in Crye-Leike’s Chattanooga Region for 2013. From left are Cindi Richardson, Larry Allen, Judy Allen, Max Phillips and Jannis Sams. Drew Spencer and Tony Young have worked with property owners in Tennessee and Georgia for several years, successfully helping them in their endeavors to sell their homes, land, farms, equipment and estate items. These auctioneers have an extensive history of accomplished sales in the Bradley County and neighboring areas where most of their work is involved. Their expertise and availability to work independently and together enhances their ability to get the job done well for the Buyers and Sellers at Auctions. With the increased sales and the strong momentum the real estate market saw in 2012 and 2013, Crye-Leike Cleveland agents say 2014 is shaping up to be another great year to buy, sell and invest in the future value of real estate. They enjoy helping clients with all of their real estate needs and they stand ready, willing and able to assist even more buyers and sellers in 2014 as they offer some helpful tips for anyone considering listing their home to sell or for anyone shopping for a home to purchase:

associate at your side to help you through the process. Order a Home Inspection — A professional home inspection is essential. A professional home inspector sees beyond the cosmetics and surveys the entire house, including structure, roof, exterior and major systems (heating, plumbing, cooling, electrical, ventilation, etc.) Attend Closing Day — Congratulations, you will soon become a homeowner! CryeLeike's full service continues right through to the closing day. At the closing, you will settle all the financial details, the title to your new home will be conveyed and usually you will receive the keys to your new home. SELLING A HOME Crye-Leike's one-stop-shopping concept and innovative marketing programs makes it easy for you to sell your home for the best price. Proper Pricing: Your property will generate the most attention and showings in the first weeks it's on the market. For the best results, you should list it at a realistic price right from the beginning. If your price is too high relative to the competition, the right buyers will not even look at an otherwise attractive property — particularly during the critical stage of initial market exposure. Setting the right price before you list is critical to getting the most for your property and selling it quickly. Having a professional with experience in your neighborhood prepare a Competitive Market Analysis (CMA) gives you the facts and insights to set the right price Showing Your Home: With a little effort, your home can be sold more quickly and at a better price. Here are 5 ways to show your home at its best. 1. First Impressions Are Lasting... The front door greets the prospect. Make sure it is fresh, clean and scrubbed looking. Keep lawn trimmed and edged, and the yard free of refuse. Be sure walks

EMPORIUM “Because You Are Special”

Lace Emporium offers the following • Furniture and accessories both antique and reproduction • Topiaries, wreaths and gifts for the garden • Beautiful linens, custom bedding and pillows -both new and previously treasured • English tea appointments as well as teas, coffees and gourmet foods • Room vignettes • Arthur Court and Vintage Pewter • The art of visual coordination, room design and rearrangement • Fashions and lingerie • Sweet Romance & Antique Jewelry • Bridal Registry • Planning, Coordination, Floral designs & Receptions • Complete wedding service • Specialty gifts, gift baskets and treasures • Bearington Bears • Aromatique™, Lady Primrose, Thyme Ltd., bath products

BUYING A HOME Select a Real Estate Professional — Selecting a Real Estate Professional to assist you with the home buying process is very important. Because buying a home is one of the largest and most important purchases you will make in your lifetime, you should always consult a real estate professional to assist you. Our sales associates have the expertise, experience and education to help you make good, sound home purchasing decisions. You will work together to find the right home. Your sales Decorative Fragrance associate will notify you when For The Home new properties come on the market. He or She can schedule Pat Tracy-Collins, Owner Phone 476-5836 showings, advise you on the real estate process, help you write Entrance To Farm • 2065 Collins Drive offers, negotiate terms and coorSouth Rolling Hills dinate inspections. Shop Thursday-Saturday 10-5 Get Pre-Approved/Apply for a Sunday 1-5 Loan — It's important to get a loan officer to pre-approve your mortgage before you start house See CRYE-LEIKE, Page F9 hunting. A pre-approval is a guarantee that you can qualify for financing to a maximum purchase price and loan amount. This means you can write a stronger purchase offer. In a competitive market, this could mean the difference between acceptance of your offer rather than another buyer's offer. When you apply for a loan, be sure to get a good faith estimate of your closing costs. Find the Right Home — Search the Internet for property available for sale. You and your Real Estate Agent will search for homes together. Your agent can 181 THIRD AVE. • DAYTON guide you to the areas you like best. Have fun looking and shopSince 1979, we’ve focused on YOUR financial goals. ping! Make an Offer — Once you've Call for an appointment today - 664-5842 or 570-0975 found the right home, it's time to write an offer to purchase. Writing the offer is an exciting, emotional and complicated expeALL SECURITIES THROUGH MONEY CONCEPTS CAPITAL CORP., MEMBER F.I.N.R.A./S.I.P.C. rience. You'll be glad you have an 11440 N. JOG ROAD, PALM BEACH GARDENS, FL 33418 (561) 472-2000 experienced Crye-Leike sales


Ron Harris

Banner photo, HOWARD PIERCE

THE RICHARDSON TEAM, Cindi and Bryan Richardson, with Jo Organ, principal broker, were honored for achieving the Top Producer Award for 2013 for the Cleveland Branch Office of Crye-Leike REALTORS. The Richardsons were recognized at the Crye-Leike, Regional Conference in Chattanooga in January for being Cleveland’s Top Team for the past three years.

Section F—Cleveland Daily Banner—Tuesday, February 25, 2014—9

K.A.C.E. Construction builds custom homes, bath remodels Charlotte Peak-Jones, founder of K.A.C.E. Construction and Developments/Rental Properties, is a licensed industrial, commercial and residential contractor in Tennessee. An honors graduate from Bradley Central High School in 1991, Jones went on to Cleveland State Community College and graduated with an associate of science degree in 1994. Selfemployed since 1991 in contracting and subcontracting, she went on to gain Lead Paint

Certification and became an NAHB Certified Green Professional in 2010. She also received her Tennessee Erosion Prevention and Sediment Control Certification Level I. “I love people and I love to serve. People serve their community in many ways. This is my way of giving back, by building. ... I love serving my community and that is why I ran for the 4th District County Commission seat. I am truly humbled to live and work in such an awesome

county, and to have been elected 4th District county commissioner,” Jones said. Jones has been a Brush With Kindness Committee member for Habitat for Humanity, as well as a volunteer on Habitat for Humanity homes annually and was the lead builder on the ORBA Habitat for Humanity House in 2013. In 2009, she received the President’s Service Award and in 2010 the Builder of the Year award from Ocoee Region Builders Association. She is a

K.A.C.E. ConstruCtion worker installs a custom tile job.

member of Republican Pachyderm Club and a member of the Oak Grove Ruritan Club. She collaborated with the local Long Term Recovery Organization in 2011 to build six homes for tornado victims. “The association works to ensure that legislation does not hinder the ability to provide safe, affordable housing. Without the ORBA and Home Builders Association of Tennessee, our business would not survive. K.A.C.E. understands the value of membership and that is why we do business with members,” Jones said. Jones was on the Economic Development Council within the Bradley Chamber of Commerce from 2010-13. She was the Southeast Area vice president of the Home Builders Association of Tennessee from 2010-12, and the local HBAT leadership chair from 2010-11. She also was the president of ORBA in 2010 and 2012, and was nominated the 2011 HBAT Builder of the Year. “Nothing gives us more pleasure than to build someone a home, hand them the keys and see the look on their face ... the American dream of owning a home,” the Joneses said. “Construction is my passion. I couldn’t imagine doing anything else,” Keith Jones said. Working on tile installation, Keith builds custom waterproof tile showers, floors and back-

Bandy, who joined the team last year as an apprentice. The firm builds custom homes and specializes in custom bath remodels. “Keeping the rental office, Keith, Charlotte and Shane straight, while going to nursing school and managing a 10-month old and a 5-year-old at home is enough to drive anyone crazy, but I enjoy it,” quipped office manager Whitney Lawson Gill. “My job description grows every year, it seems,” said added. K.A.C.E. Construction and Development’s office is located at 1615 Lois St. For more information, contact the office at 6675760.

Come Visit Us

First Lutheran Church 8:15 and 10:45 Service 9:30 Sunday School



From Page F8

and steps are free from debris, snow and ice. 2. Decorate for a Quick Sale... Faded walls and worn woodwork reduce appeal. Why try to tell the prospect how the home could look, when you can show him by redecorating? A quicker sale at a higher price will result. An investment in new kitchen wallpaper will pay dividends. 3. Let The Sun Shine In...

splashes. Since 2010, Jones has been on the Board of Zoning Appeals for the city of Cleveland and has been on the board of directors with ORBA. She has been on Habitat for Humanity of Tennessee’s board of directors since 2011, and in 2013 she also joined the Tennessee Housing Development Agency Builders Council. “Working with K.A.C.E. is like a vacation. We work hard, but it is always fun and always something different. One day we are framing walls and cleaning the job sites and the next, we are building a custom shower; always something interesting,” said Shane

Open draperies and curtains and let the prospect see how cheerful your home could be. (Dark rooms do not appeal.) 4. Fix the Faucet... Dripping water discolors the sink and suggests faulty plumbing. 5. Repairs Can Make A Big Difference... Loose knobs, sticking doors and windows, warped cabinet drawers and other minor flaws

detract from home value. Have them fixed. Home Warranties: Home warranties are very useful, whether you are buying or selling a home. A home warranty policy will pay for the cost of fixing and, if necessary, replacing many systems including heating, cooling, electrical, plumbing, water heaters, ovens, refrigerators, etc. The policy offers coverage against normal damage and is for a set peri-

od of time, usually one year. In some cases ceiling fans, pools and even roofs can be warranted. Crye-Leike, Realtors Cleveland branch office is located at 4627 N Lee Highway, Cleveland TN 37312. For all of your real estate needs, please contact the office at 423-473-9545. You can also find them and locate a qualified associate on the web at

Reverend Robert Seaton, Pastor “Building on His Promise” “Scripture-based”


CLEVELAND HEAD & NECK CLINIC 2414 Chambliss Ave. • Cleveland, TN

423-472-6581 A modern office facility that provides comprehensive evaluation and treatment for disorders of the ears, nose, and throat. In-house CT scanning, ultrasound evaluation, and a dedicated operating room add to patient comfort and convenience. Facial plastic and reconstructive surgery is available, including excision and reconstruction of facial skin cancers. A full range of audiologic services is also offered, including hearing aid fitting and support. Our staff consists of three board-certified physicians and a Doctor of Audiology.

Jack P. Byrd, MD, FACS

Kenneth H. McCarley MD, FACS

Timothy A Viser, MD, FACS




Otolaryngologic Facial Plastic Surgeon

Otolaryngologic Facial Plastic Surgeon

Otolaryngologic Facial Plastic Surgeon

10—Section F—Cleveland Daily Banner—Tuesday, February 25, 2014

Judge Randolph’s goal is to be both fair and efficient ented clerk who enters all necessary information in the court’s electronic system. With As judge of the General only one other person in my Sessions Court 11 (Criminal budget, it is quite possible that Division) I work for you, the I have the lowest operating people of Bradley County. budget of any department in We all agree that court deci- the county system. sions must be fair, but Because our sysa large part of being tem allows an individfair is being efficient. ual to make bond Last year more than while his case is 11,000 warrants and pending, I have made citations were filed in myself available to set this court. Most had bonds at all reasonmultiple and required able times. Bondsabout two visits to men frequently call court. That would me after hours about make about 60,000 bonding matters. items that I had to Officers know that randolph they can come to me at look at in the course of the year. Court meets any hour seeking five days a week with the search warrants when needed. assistance of members of the We are fortunate in Bradley District Attorney’ staff (usually County that justice in this three or four) on Tuesdays and court has been honestly and Thursdays. faithfully administered in the By moving from case to case past. Any improvements made with almost no down time, I in my time in office have built have been able to shorten a upon that foundation; however, person’s ‘day in court’ by sev- nothing is ever so good that it eral hours. Those assessed cannot be improved upon. with fines and/or costs are I would like to see some voltold by me in court how much unteer agency established to they owe and a definite plan help train defendants in how to for payment is set up before find and keep a job. There is they leave the courtroom. already some movement in this I am aware of no other direction. I would like to see judge in Tennessee or else- free or inexpensive classes in where who can or does pro- domestic relations and family vide this service. Most cases life. Presently the misdemeanor are brought to judgment with- probation director and I have in a month unless the defen- been discussing fine tuning dant needs more time to hire some of the policies in place for an attorney or if necessary probation. proof will not be available until My wife, Margaret Ann, and I a later date. have been married for more Court starts on time and than 37 years and have reared defendants are expected to be three children: Dan, Fielding, present on their appointed and Susanna. day. Every effort is made to I am son of the late Hugh help those in jail to keep their and Helen Randolph and have jobs. I strongly favor work been a resident of Bradley release programs for those County all my life. I am totally who can safely be allowed to committed to keeping Bradley go out to work each day. County a great place to live I have one very able and tal- and raise a family. By SHERIDAN RANDOLPH General Sessions Judge

Hardee’s adds fresh-baked buns Updated menu also has a charbroiled Atlantic cod fish sandwich More than a decade ago, Hardee’s proved fast-food consumers could get a burger that rivals sit-down restaurants with the introduction of 100 percent Black Angus Beef Thickburgers and Six Dollar Burgers. Now the chain has upped the ante again by serving the premium burgers on fresh-baked buns. The bun dough is given time to rise or “proof” and is then baked, cooled, sliced and served. Consumers will notice the buns are denser, a little sweeter (bringing out the flavor of the charbroiled 100 percent Black Angus beef patties) and baked fresh, then grilled so each one is served perfectly hot, soft and delicious. Hardee’s — J&S Restaurants Inc. — has been serving up fast food in the Cleveland area since 1966. Hardee’s restaurants are located on Keith Street, 25th Street, Spring Place Road, Blue Springs Road and Paul Huff Parkway in Cleveland. Other locations in the local area include restaurants in Calhoun, Charleston, Ducktown, Ocoee, Ooltewah, Etowah, Decatur and Dayton. J&S Restaurants has Hardee’s in 30 other locations in the surrounding area. A Hardee’s opened in Charleston in March 2013. The 25th Street Hardee’s reopened Nov. 11, 2013, with a complete remodeling. J&S plans to add another Hardee’s in the Cleveland area. It also plans to rebuild restaurants in Dalton, Ga., and Rossville, Ga. Another change at the restaurants will be new uniforms for the crews. To go with the new retro look of the restaurants, Hardee’s will be sporting retro style uniforms. While the fresh-baked buns were one of the best-known additions to the Hardee’s menu, another innovative addition is the charbroiled cod fish sandwich. Hardee’s is the first national fast-food chain to offer a charbroiled fish sandwich — not battered and deep fried.

Jeffers Income Tax and Bookkeeping does each return ‘as if it were our own’ For more than 40 years, Jeffers Income Tax and Bookkeeping Service has been helping residents with their tax and bookkeeping needs. “We can handle all your needs and are small enough to know you on a first-name basis,” a Jeffers Income Tax Service representative said. The company had its beginning in the living room of Archie G. Jeffers’ home on Minnis Road. That was in 1972. Over the years, the business grew and expanded into the basement, and finally into office space on South Lee Highway.

Located at 1320 South Lee Highway, Jeffers Income Tax and Bookkeeping Service provides one of the finest tax and bookkeeping options in the Cleveland-Bradley County area. Although Archie Jeffers passed away in 1982, his wife, Wilma, and daughter Lillie (Sue) Perry have continued to operate as one of Cleveland’s most respected businesses. The mother-and-daughter team said they “constantly study tax laws and code changes, such as new deductions and credits, to help clients get the most back on their returns.”

Since starting electronic filing in 1990, Jeffers has increased its number of returns annually. The company offers many types of electronic refund product options. The company, which attributes much of its success to word-of-mouth advertising, thanks all its clients for sending new customers to Jeffers each year. Both Wilma and Lillie enjoy meeting and working with people, taking a personal interest in every client. “We try to do each return as if it were our own,” they said.

36 Years of Fine Family Hair Care

Back row - Treva, Brenda, Kelli, Sheila, Janet and Jennifer Front row - Stacy, Penny and Kathy

Gemini Red’s 1799 Keith St., Stuart Road Plaza • 423-472-9621 M-F 9-6pm, Sat. 8-3pm

* Cut *Color *Highlights *Blowout *Straightening *Weaving *Waxing Professional Hair Care Products Sold Here Book Your Appointment Today! Walk-Ins Always Welcome.

AliciA WArren of Hardee’s of 25th Street serves a sandwich on a fresh-baked bun to Dustin Roberts and David England from the IT Department of J&S Restaurants Inc. At only 420 calories, the new sandwich offers guests a healthy and delicious meal option. The Charbroiled Atlantic Cod Fish Sandwich features a charbroiled Atlantic cod fillet, creamy tartar sauce, sliced tomato and lettuce, all served on a honey wheat bun. The Hardee’s menu continues to offer Made from Scratch Biscuits™, 100 percent Black Angus Beef Thickburgers and ¼pound Little Thickburgers, Hot Ham ‘n’ Cheese, Hand-Breaded Chicken Tenders and Sandwiches, Char Chicken Club Sandwich and Turkey Burgers. All are permanent menu items. For dessert, Hardee’s offers hand-scooped shakes and malts, chocolate chip cookies and apple pies. Hardee’s also offers alternative menu options for customers who want to customize their sandwiches to “Veg It, Low Carb It, Trim It or Gluten Free It.” During 2013, Hardee’s had several limited time offerings, including Pork Chop ‘n’ Gravy Biscuit, Smoke Sausage Biscuit,

Texas Toast Breakfast Sandwiches, Maple Sausage Biscuit, Jim Beam Bourbon Thickburger, Super Bacon Cheese Thickburger, Buffalo Blue Cheese Thickburgers and Buffalo Hand-Breaded Chicken Tenders, Philly Cheesesteak Thickburgers, and Big Bag Lunch. In the surrounding areas Hardee’s continues to receive “Best of the Best” awards for Best Biscuit. Hardee’s restaurants have captured the title in Monroe County, Loudon County, Marion County, Athens, Chattanooga and the North Georgia areas. In addition to Best Biscuit, Hardee’s has placed in the top three for Best Breakfast, Best Shake, and Best Burger in several areas. Hardee’s participates in the community with sponsorships of the Mayfield Corn Maze and

Pumpkin Patch and the Haunted Trail. All Hardee’s restaurants participated in a fundraiser called Stars for Heroes — a campaign designed to help servicemen, servicewomen and veterans. J&S Restaurants collected enough money to make a $5,000 grant for Marine Parents and $7,500 to Tennessee Fisher House located in Murfreesboro, on the campus of Alvin C. York VA Medical Center. Officers of J&S Restaurants include Mark Johnson, chairman and chief executive officer; Julia Scoggins, president and chief operations officer; Ed Stuteville, vice president of operations; Tammy Bivens, vice president of finance and administration; Brenda Eckard, vice president of marketing; and Dale Scoggins, vice president of facilities and development.

section F—Cleveland Daily Banner—tuesday, February 25, 2014—11

Village Bake Shop mixes in some love with goodies

Fike Funeral Home is now Fike, Randolph and son Funeral home.

Fike Funeral home to become Fike, Randolph and son Funeral home For more than 100 years, Fike Funeral Home has been serving the needs of the people of Cleveland and Bradley County. Fike believes that being the oldest funeral home in Cleveland, carries a lot of responsibility, mainly to provide the very best in service to those that entrust their loved ones to their care. Owner and CEO Kim Randolph has announced they are changing the name of Fike Funeral Home to Fike, Randolph and Son Funeral home. “This new name better reflects the current ownership and our commitment to continue the Fike tradition of care, service and compassion,” stated Randolph. Fike has witnessed many changes in Cleveland over the past 100 years and they are embracing the opportunity this change offers. Jeremy Randolph will serve as general manager of the firm Fike, Randolph and Son continues to move forward with upgrades to its facilities and website in order to provide the services you require and deserve. Fike provides personalized DVD’s, memorial tributes and portraits of your loved ones and the minister honorarium and a

Jeremy randolpH has partnered with his father, Kim Randolph, to form Fike, Randolph and son Funeral home. live dove release are at no extra expense to you. There are funerals for every price range. Fike is affiliated with the only locally owned crematory in Bradley County. Your loved one remains in Cleveland regardless of your funeral preference. Fike is proud of its heritage and blessed to have the support of the community. Facilities and services are to be expected, but no company survives as long as Fike has without dedicated,

compassionate and caring employees. Their employees have over 100 years of combined experience serving the families of Cleveland/ Bradley County. Integrity, heritage, compassion and service are the foundations of Fike, Randolph and Son Funeral Home. Please feel free to contact Kim or Jeremy Randolph to help you at any time at 472-1525 or visit the website at

Clay Divas create designs for all city, county schools Clay Divas Design has been operating in Bradley County since July 2007. The business offer handmade polymer clay jewelery and fashion accessories. Each design is created from polymer clay and baked. The clay is blended to create the color desired. Some of the beads are created to mimic pearls or jade, and the most popular is turquoise. It looks incredibly similar to the real thing. “2013 was again a successful year for the Clay Divas,” according to co-owners Regina Williams and Pat Lewis. “The ‘school spirit’ jewelry and accessories were a very popular creation this year.” The daughter and mother team noted they had designed something for each county school and city school in Cleveland. They also have created designs for surrounding schools. “Whether you want a pendant with your school colors and initials or some other design, we have earrings, matching bracelets or keychain bracelets. All of the school spirit designs are created with polymer clay and each one is hand-painted,” Williams said. This year the Clay Divas began a wholesale program. The program is designed for groups, clubs, or retail. The designs can be created for schools or clubs. They are especially great for fundraising events. The Clay Divas participated in "Volley for a Cure" in October of 2013, supporting Breast Cancer awareness.

“We were graciously allowed to display our ‘Breast Cancer Designs’ and sell at the event,” Williams said. The Divas donated a portion from each sale to "Volley for a Cure." “We are very proud to support Breast Cancer awareness,” they said. A new design just added to the boutique is "Memory Diva Beads." These beads are created from dried flowers. The flowers are typically from an occasion such as a prom, wedding, birth of a child or funeral. The beads can be created into a bracelet, ring or even a bookmark. It only takes one to two dried flowers to create a design, so the options are endless. “It's a great way to have a keepsake that is not stored away in a box on a shelf. Also, each customer is included in the design, by choosing how much color they desire, style, size bead, etc. and no two designs are alike,” Williams said. Clay Divas Design will celebrate its seventh anniversary in July. “It's been a wonderful experience creating designs that are not only one of a kind, but very budget friendly as well. We are so thankful to have so much support from our customers,” Williams and Lewis said. “We plan to continue creating more and more unique items throughout the year. We have a collection of ‘seasonal’ designs that take your wardrobe from spring to summer with our

Conley electric providing services for over 50 years Since 1962, the electrical contracting needs of Bradley County residents have been a focus of Conley Electric. The company offers industrial electrical work, residential and commercial electrical services. In 2000, Conley Electric moved to a larger facility at 654 S. Ocoee St. Conley Electric continually adds and updates equipment to better serve its clients. No job is to small for Conley Electric. And no job is too large for the local company to tackle, according to a Conley

spokesman. The business is ready to accomplish various projects of all sizes. Home-owned, Conley Electric operates with down-home values. “We would like to especially thank our qualified staff and our customers,” the spokesman said. Conley will make special service calls on Sundays and holidays.

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seashell collection, and on to fall and winter. “We welcome you to stop by our boutique and see all the unique, one-of-a-kind designs,” the Clay Divas said.

The Village Bake Shop bakes its products with “love.” And you can taste it in the wonderful bakery items found at the shop. Since 1961, the Village Bake Shop has been turning out treats for special occasions as well as daily treats for the residents of the community. Since 1961, The Village Bake Shop in the Village Green has served the bakery needs of Clevelanders. The Gilbert family name is synonymous with quality baked goods in this community, still made the way Arthur Gilbert used to make them. The shop’s yummy treats are made fresh daily from scratch. The bakery is famous for its cakes — wedding cakes, custom birthday cakes — cakes for any occasion, including just because you want some cake. The bakery also has homemade pies, brownies, cupcakes, apple fritters, muffins, cream horns, Danish Mounds cakes, burgers, honey buns and its famous thumbprint cookies and more. “We now offer thumbprint cupcakes, custom-made cookies, sculptured cakes and many other new items,” noted Teresa Gilbert, manager. They also have thumbprint sandwich cookies. “We have a thumbprint cookie dance we do on television. We deliver and we ship,” Gilbert said. Jo Gilbert, a founder of the Village Bake Shop, still comes in occasionally to assist. Teresa Gilbert invites the public to “come by and meet our Marilyn Monroe lookalike, Crystal. She is so ‘sweet.’” Cindy Willis has been with the bakery for 13 years. “She is always laughing,” Gilbert said. Ryan Snyder is the “best artist in the world.” He makes specialty cakes for extraordinary events. For one customer, Snyder created a Winx Club cake and a legend of Korra cake from photos taken from the Internet and from the daughter dressed as the character. Kourtney Oliver is also on the staff. Her Kourtney cake is three layers with fresh strawberries and a hot fudge drizzle. Teresa Gilbert also serves as a cake decorator/designer. She said, “‘Cake Boss’ has nothing on us. We can do anything. We do lots of wedding and grooms’ cakes.”

The Village Bake Shop offers “good quality and fresh ingredients at low prices.” Known for its wedding cakes, the shop is excited about bringing the unique talents of its artists to meet the creative ideas of customers. Many business offices order baked goods for luncheons and business conferences and The Village Bake shop will ship your custom order anywhere in the world. She noted the Village Bake Shop accepts EBT. “We have many new and exciting plans for the upcoming year,” Gilbert said. Over the past year, the Village

Bake Shop has participated in the MainStreet Cleveland Block Party and the Christmas parade. “We are reaching out to our customers,” Teresa Gilbert said. “We love our customers. They are our extended family. They are our accomplishments. We are doing lots of minion cupcakes and cakes.” “We appreciate the community support we’ve had over the years, and plan to take our baking to the next level in 2014. We look forward to meeting your needs. “We make it with love.” “Look for us on Facebook,” Gilbert said.

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12—Section F—Cleveland Daily Banner—Tuesday, February 25, 2014





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Church of God World Missions, under the direction of Director Tim Hill and Assistant Director John Childers, has raised over $1 million dollars for the Marcelly’s Dream initiative and has worked tirelessly to make an impact on the world by: • Awarding new Bibles among 130 church-related orphanages • Distributing of 7,500 Fire Bibles, including junior youth camps in the USA • Drilling water wells in Senegal, Zambia, Ethiopia, Nigeria, Fiji, and Papua New Guinea • Assisting with building a boys dormitory in Indonesia • Assisting Phebe Grey Orphanage, Casa Hogar, El Shaddai, Kibera Kids, and other orphanages • Building a church in Cameroon and another in Niger • Undergirding Indian Ministries of North America • Initiating the African Firewall Project that will build churches and training centers across the continent • Building 50 homes in the Build a City project in Cambodia • Enhancing missionary resourcing • Entering a missionary care partnership with the Office of Ministerial Care.

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Section G—Cleveland Daily Banner—Tuesday, February 25, 2014—1



Cleveland State hoStS STEM Camps that teach middle school students about the importance of science, technology, engineering, math, teamwork and communication skills. The camp features Lego Education NXT robot sets that the students are able to build with their final task being to use all of their skills learned throughout the week to program the robots to perform various tasks in ‘Green City.’ Seen are participants of CSCC’s first STEM Camp standing beside Green City.

Cleveland State — End of an era; challenge for the future “There is no single approach to 21st century work readiness, and students can acquire knowledge and skills in many types of job training programs.” — Rick Creasy, director of Workforce Development the state to mark off her competencies. If she came to CSCC next year, she would spend a minimum of one semester doing learning support math, possibly up to three. She has saved up to a year and a half of time and a lot of money. This says a lot about her. She has done a lot of work to get where she is now.” Wyrick continued, “There are around 6,000 students in the SAILS math program and we have already saved them over $2.6 million and 4,807 semesters of learning support math that they are not going to have to take when they attend college. If they go to any TBR school, these competencies will transfer with them when they leave here.” John Squires, Regional SAILS math director said, “Allison Young was the first student in Tennessee to complete the SAILS program. She should be very proud of her accomplishments, as should all students who finish SAILS and enter college ready for a college level math class. As one of the original pilot programs, Cleveland State has helped pave the way for SAILS to spread across the state. The relationships formed between community colleges such as Cleveland State and their local high schools will benefit future students for years to come.” CSCC recently received the Governor’s Competitive Grant for Workforce Development for more than $200,000. This grant will provide CSCC with the ability to meet the expanding workforce training and educational needs of Bradley and the surrounding service area counties with state-

of-the-art, hands-on training and assessment machines, as well as other equipment that will enhance the Technology Department’s new Mechatronics lab. The equipment will provide cutting-edge robotics applications using humanoid robots and a 3-D printer to provide prototypes of new parts. The equipment will provide students with unique hands-on applications that are used within industries. The performance based assessment machines identify and measure skills, competencies and trainability for mechanical, electrical, programmable logic control, or PLC, and computer numeric control. See CSCC, Page G2

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CSCC waS recently named to President’s Higher Education Community Service Honor Roll. From left are Susan Webb-Curtis, director of Cooperative Education and Service-Learning; Sherry Holloway, Service-Learning coordinator; Dr. Denise King, vice president for Academic Affairs; and Dr. Carl Hite, former CSCC president.

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The year 2013 was the end of an era for Cleveland State Community College. Dr. Carl Hite, the longest-serving president of CSCC, retired in December after completing 17 years of service. The college received almost $1 million in grants for the 2013-14 academic year. Some of the major ones received were the Title III, Part A Strengthening Institutions — U.S Department of Education, the Perkins IV, the DOL Community College Career Training — RX for Tennessee, the Governor’s Competitive Grant for Workforce Development and the Seamless Alignment and Integrated Learning Support, or SAILS. The college was awarded approximately $100,000 from the 2013 TBR Access and Diversity Grant for the SAILS program that will expand the fourth-year Bridge Math courses to high schools in Bradley and Monroe Counties. The purpose of this project is to provide high school students their fourth year of high school math while making them college ready in math during their senior year of high school, thus making them better prepared for college. The plan is that students will take bridge math in the fall semester and upon successful completion of the bridge math course, the students will be provided the opportunity to take their college math elective course at Cleveland State during the following semester through dual enrollment. For students who receive college math credit in high school, this will provide them with the incentive to remain in college as they have already begun earning college credit and have satisfied their math requirement. Sequoyah High School student Allison Young was the first person in the state to complete the SAILS program offered through CSCC. Karen Wyrick, Math Department chair, said, “There are 11 community colleges in the state of Tennessee doing SAILS, but Allison is the first student in

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2—Section G—Cleveland Daily Banner—Tuesday, February 25, 2014

CSCC From Page G1

This assessment and training program has been developed by Scientific Management Techniques Inc. Using the SMT assessment methods, CSCC has developed the OneSource Workforce Readiness Center, which provides business and industries with Mechatronics skills training for their new and current employees. Since its inception in March 2013, more than 50 unemployed individuals have gained employment through CSCC’s assessment center through WorkKeys testing, hands-on assessments, technical and soft skills training and referrals. OneSource consultants developed Soft Skills training which covered teamwork, interview preparation, personal brand marketing and emotional intelligence and delivered the training to 100plus job applicants and incumbents. Strong partnerships have been formed with Cormetech, Merck, Georgia-Pacific, Columbus McKinnon, RockTenn and Mueller. OneSource assisted these companies in process consulting, training needs analyses, applicant selection, referrals, promotions, testing, assessments and training. “There is no single approach to 21st century work readiness, and students can acquire knowledge and skills in many types of job training programs,” stated Rick Creasy, director of Workforce Development. “Pathways include a traditional college degree, on-the-job training, work experience, or a certificate program leading to an occupational certification. Without the necessary education and training credentials needed for a career, including academic degrees as well as skill certifications, most job seekers will not be considered for jobs that are in high demand. “Instead, they risk following a downward spiral and dropping out of the job market entirely. Cleveland State Community College is committed to developing workers for advanced manu-

Photo by nathan Ball, nathan Ball Photography

JaSon Hammontree, Sequoyah High School math instructor, oneSourCe team is shown, from left, Allan Gentry, Technology Department chair; Rick Creasy, talks with Allison Young, Sequoyah High School student and first director of Workforce Development; Bre LaMountain, director of Workforce Training; and John Hannah, SAILS completer in the state of Tennessee. Technology Department instructor. facturing jobs through our OneSource assessment and industrial readiness training center.” OneSource designed and offered two CSCC Lego Mindstorm STEM (science, technology, engineering and math) camps with 110 primary and secondary school students in attendance, and more than 400 more students are projected to attend eight additional spring and summer camps being offered in culinary arts, bio-chemistry, multimedia and LEGO robotics camps. Cleveland State athletics had a big year in 2013 with the inaugural Hall of Fame class induction last February. The inaugural class of 25 inductees represented the sports of men’s and women’s basketball, women’s softball, baseball, golf and tennis. They also recognized coaches, as well as meritorious service to CSCC Athletics. The class represented 1967-80. “The Hall of Fame recognizes the history and success of

Cleveland State Athletics,” stated Mike Policastro, director of athletics. “I am pleased that we now have a way to honor the outstanding athletes that have been associated within our athletic program.” This past fall, the Athletic Office also implemented a new website and custom address, ( to promote the CSCC athletic brand. Policastro said they have experienced great feedback with the new website. Now, other conference schools are wanting to follow suit because of its popularity. During the 2013-14 academic year, 26 athletes received AllAcademic TCCAA Honors. To qualify for this achievement, freshmen athletes must maintain a GPA of 3.2 or higher with a minimum of 24 semester hours, while sophomore athletes must maintain a cumulative GPA of 3.0 or higher with a minimum of 48 semester hours. “We are very proud of these athletes,” stated Policastro. “The athletes who receive such an

honor have put in many hours of hard work in both the classroom, as well as on the athletic fields.” During the 2013-14 academic year, Cleveland State signed several articulation agreements with four-year universities, including Bethel University, Capella University, King University, Trevecca Nazarene University, Western Governors University and University of Phoenix. These articulation agreements will ensure a smooth transition for CSCC graduates to transfer and complete their bachelor’s degrees. Dr. Denise King, vice president for Academic Affairs, said, “Our students need a variety of options. We have a wide range of students. Some of them transfer to local universities where they attend face to face and on ground classes, but not everybody can do that. They have family responsibilities and obligations that don’t allow them to attend class full-time during the day, so having options like accelerated programs at night or online degree programs like some of these colleges do — those create choices for our students to go on and continue their education — both in content and in delivery.”

Cleveland State had another successful year for dual enrollment, according to Suzanne Bayne, assistant director of Enrollment Services for Admissions and Recruitment. It has increased significantly at many of the schools in the CSCC service area since the previous year. More students are taking advantage of dual enrollment than ever before. A dual enrollment class is taught by college-qualified faculty, and college credit and possible high school credit is awarded to students who successfully complete the course. College

credit earned through dual enrollment typically will transfer to other institutions of higher education. “We are very excited about our continued growth in dual enrollment,” stated Bayne. “It is great to see that the students are taking it upon themselves to get a jump start on their college careers. The state of Tennessee has done a great job making the courses affordable with the Dual Enrollment Lottery Grant, and then Cleveland State has gone beyond that to help off-set the remaining cost of one class. See COLLEGE, Page G3



Bradley County Register of Deeds Office Cleveland State Community College recently held a ribbon-cutting for the new ServiceLearning Lab and The Caring Place Sac Pac Program. The Sac Pac program started in January 2012 and was created to care for children in Bradley County who are living in poverty by providing packs with kid-friendly, nutritious meals to students each weekend during the school year. The program currently provides more than 400 packs of food weekly to local elementary schools. The Sac Pac Program will provide on-campus service-learning and community service volunteer opportunities for CSCC students, faculty, staff and community residents. From left are Lou Ann Wright, Bill Brown, Carl Hite, Bob Hardin, Lee Ann Lowe, Reba Terry, Julie Jones, Sandra Kay Williams, Denise King, and Tommy Wright; back, Sherry Holloway, Margo Fitzgerald, Mike Seago, Toni Miles, Guy Davis and Kourtney Yonge.

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Section G—Cleveland Daily Banner—Tuesday, February 25, 2014—3

College From Page G2

Dual Enrollment is a significant part of our enrollment, and we look forward to seeing it grow even more next year. Dual enrollment courses are delivered in a variety of ways. Students can take courses at any of our three campus sites, online courses through the Regents Online Degree Program or may have the convenience of taking those classes at their high school. Cleveland State’s Department of Service-Learning had a good year in 2013. Cleveland State was admitted to the 2013 President’s Higher Education Community Service Honor Roll for engaging its students, faculty and staff in meaningful service that achieves measurable results in the community. This is the second time CSCC has been

named to the Honor Roll; the first time was in 2010. Service-learning facilitates an exchange of ideas, learning, and hands-on experience to mutually benefit students, the campus, and the community. “For Cleveland State to be one of only 33 community colleges named to the 2013 President’s Higher Education Honor Roll is a tremendous compliment,” stated Susan Webb-Curtis, director of Cooperative Education and Service-Learning. “Our administration and faculty have made a serious commitment to implementing servicelearning activities in our classes over the past five years, and this honor roll recognition is evidence of that dedication. We are so proud that over 50 percent of our full-time faculty members have

Photo by Nathan Ball, Nathan Ball Photography

dr. Carl Hite takeS the podium one last time to address the crowd at his retirement party in December. Hite retired after 17 years of service to the college.

now incorporated service-learning in their courses. This national recognition is a result of their commitment and willingness to embrace this hands-on teaching method.” CSCC recently received the 2013 Platinum Partner of the Year Award, along with BEST Partner Taylor Elementary for exceeding their basic partnership agreement with excellence. BEST, or Business and Education Serving Together, is an ongoing Chamber of Commerce program that encourages interaction between the business/industry sector of the community and the local school systems. Service-learning has continued to expand across Cleveland State’s campus this past year. CSCC implemented a new FirstYear Seminar class in the fall that includes a strong servicelearning component. Each student taking FYS is required to complete eight service-learning hours during the semester. Dr. Liz Moseley, assistant professor of psychology/first-year seminar coordinator, stated, “This class is designed to help students acclimate to CSCC life both as a resource and as an educational institution. We talk about CSCC resources, learning styles, time management, reading, note taking, test taking, academic plans, careers, diversity, stress and relationships, finances, critical thinking, CSCC on campus events, CSCC’s D2L and Degreeworks. We spend a lot of time building relationships in the class, as well. It is not a lecture-based course, so most students enjoy the laid back class setting with a basis of discussion and activity based.” Americorps VISTA Kourtney Yonge has been instrumental in the launch of the First Year Seminar Service-Learning component. FYS Service-Learning focuses on alleviation of poverty and homelessness across our community. Cleveland State students contributed approximately 1,600 volunteer hours to improve the

Photo by Nathan Ball, Nathan Ball Photography

ClevelaNd State Community College’s Athletic Hall of Fame inaugural class is shown. lives of people who are impoverished, homeless or have insufficient housing. Students participating in the 2013-14 FYS Service-Learning component helped Habitat for Humanity increase ReStore giving by 5 percent; adopt two Family Promise families transitioning into new housing and assist the United Way as they plan and complete a survey of homelessness in Bradley County. In addition, Yonge also served on The Mayor’s Coalition Housing Council to help identify and facilitate other impactful service-learning opportunities for FYS students. Because of the tremendous success of CSCC’s service-learning program, the service-learning staff were invited to present at the Gulf South Summit for Service-Learning in Louisville in 2013 and at Auburn University in 2014. The staff presented at the 2013 Points of Light National Conference for Volunteering and Service in Washington, D.C., and were invited to present again at the 2014 Points of Light Conference in Atlanta. Most recently, CSCC opened a new Service-Learning Lab for the Caring Place Sac Pac program on CSCC’s campus. The Sac Pac program was created to care for children in Bradley County who are living in poverty by providing packs with kid-friendly, nutritious meals to students each weekend during the school year. This program will also provide

on-campus service-learning and chosen, and was eventually community service volunteer selected to serve as the college’s opportunities for CSCC students, sixth president. faculty, staff and community resPrior to accepting the position idents. at CSCC, Seymour served as vice After Dr. Carl Hite announced president for institutional his retirement in 2013, there was advancement at Jackson State a nationwide search held to find Community College in Jackson. his replacement. Dr. Bill Seymour was one of four finalists See SEYMOUR, Page G4

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4—Section G—Cleveland Daily Banner—Tuesday, February 25, 2014

For 175 years, Broad Street UMC has served community Broad Street United Methodist Church has been serving the Cleveland and Bradley County community for more than 175 years. Broad Street UMC is located at the corner of Broad Street and Central Avenue in downtown Cleveland. This location contains the main campus. There are two other campuses supported by Broad Street UMC — Johnston Woods and Unity Center. Pastors Randy Martin and William “Skip” White lead the church in ministry at four services on Sunday mornings. Two traditional services are held in the sanctuary each Sunday morning, one at 8:30 and another at 10:45. Music for these two services is provided by

choirs under the direction of Cynthia Johnson and organ music by Joshua Knight. A Blended Contemporary service, Living Water/Living Spirit, is held in Triplett Hall at 8:45 and a Contemporary service, Connections, is held in Triplett Hall at 10:45. Music for both of these services is led by praise teams under the direction of Nancy Casson and Chuck Schnell. Everyone is invited to visit any of the four services on Sunday morning. Between the services Sunday school is offered for all ages, from 9:30 to 10:30 a.m. Ministries and activities are offered for all ages at Broad Street UMC starting with infants and going through our senior adults.

GPS – Grow, Pray, Study – is offered each Wednesday evening beginning with a meal at 5 p.m for a minimal fee. At 5:45 those attending break into blocks for study and activities. At this time various activities are offered, from Bible studies and prayer groups to yoga. Opportunities are also offered for children: Cherub Choir for ages 3-4, Beginner and Intermediate Handbells, crafts, gym time, Worship Dance Team, Joy Choir for Kindergarten and first grade and Asbury Choir for grades 2-5. N-Light-N Youth Choir is also offered on Wednesday evenings from 6:15 to 7:15. Dr. Bill and Jan Murphy are the leaders of this group. All youth are invited to partici-

Loans from Athens Federal Community Bank may be applied for online.The website is designed for easy use.

group that does local simple construction in Cleveland and Bradley County. These men and youth are volunteers and build ramps, do small construction jobs and help make small repairs to homes. Casey Graves, director of adult ministries, has weekly offerings for those interested. Lunch Bunch is held every Wednesday at 11:15 a.m. There is a minimal charge for the meal and a book study follows. Other book and Bible studies are offered in homes and at the church. Jessica Suh has joined our church family as director of children’s ministries. There are Sunday schools available for all children. Also, Children’s Church is held during the 10:45 services.

It is designated for children ages 3 through first grade. Senior Adult Ministry activities are led by Jackie Johnson with the Red Hatters and Prime Time Travelers who take minitrips and also longer trips to various locations. Johnson also hosts an Over 80s Banquet each year for the senior members who are over 80 years old, to honor them and their contribution to Broad Street UMC. The church is welcoming David Apps as the new business manager. If you have any questions concerning events at Broad Street UMC, please visit the church’s website at or call the church office at 4765586.

Seymour From Page G3

Need a mortgage loan? You can apply online with Athens Federal Since 1934, Athens Federal Community Bank has been committed to serving the diverse financial needs of Bradley, McMinn and Monroe counties and the surrounding area, including two convenient locations in the Cleveland area, 3855 North Ocoee St. and 950 25th St. The knowledgeable, local staff is dedicated to offering quality service with a full range of financial products, including personal and business banking and consumer, commercial and home loan addition, Athens Federal understands that convenience, availability, and efficiency are important to customers and recently expanded its offerings to include online mortgage applications. Whether you’re a first-time buyer, ready to build your dream home or would like to refinance, Athens Federal has a mortgage product that’s right for you. It not only offers FHA, VA, construction and 100 percent rural development loans, Athens

pate if they enjoy singing or if they have friends who do and they just want to tag along. This is not only a choir, but a ministry showing the light of Jesus Christ’s love for all. Adam Reuss is the director of student ministries. Youth meet at 6 on Sunday evenings for a meal. Then they have Bible study. Currently the youth are making plans to be part of the Mission Team trip to Honduras in July. Many activities are open and available to all youth. Broad Street UMC sponsors a mission team twice a year to Honduras, where houses are built in communities and clean water systems are installed. Dr. Bill and Jackie Johnson are the leaders of this mission team. Dr. Johnson also leads a

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“I really enjoyed my experience at Jackson State, and that was my first experience working for a community college and I just fell in love with it. I’ve been at large universities and small, private colleges, and I really believe there is a reason why there are thousands of colleges and universities in the country because there is a right place for everybody.” Seymour has challenged CSCC faculty and staff to engage every student, identify their needs and help them achieve their goals. He also introduced them to his guiding principles — something he has labeled “The R Factor,” which includes recruitment, retention, reputation, revenue and reinforcing the schools’ mission. “I think it is always important to look at that R factor and assess our programs because to me, that helps to identify our priorities. We need to put our time and resources in those areas where essentially we have the largest R factor.” Seymour said he is looking forward to becoming a part of the Cleveland community, as well. While living in Jackson, Seymour was very involved in his commu-

nity, serving on the Symphony Board, the Cultural Arts Board, as president of the Choral Society Board and sang in his church, as well as the community choir. “I have always been very community oriented. No matter where I’ve lived, I’ve gotten involved in volunteer and leadership groups as a way of getting familiar with the area. That way, no matter where I live, it feels like home.” Seymour said even though he will miss Jackson, especially his friends and church, he is happy to be back in East Tennessee “It was nice to drive over a ridge and see the mountains … I’ve always loved small cities. That has always been our preference — to be in a small city that is closer to a larger city. That way, you get the best of both worlds.” Seymour, and his wife, Catherine, have two daughters

Dr. Bill seymour ...Cleveland State president and three grandchildren. Their daughter Jessica, and her husband, Dan, live in Maryville and have a 4-month-old daughter named Gwendolyn. Their daughter, Blair, and her husband, David, have a 2-year-old daughter named Magnolia, and a 4month-old son named Henry.

Dr. Jeffrey A Carson Providing preventative and restorative dentistry in Cleveland since 1995. Call 479-5966. Now scheduling Friday morning appointments.

Bayne’s Business Machines can help ensure your firm runs smoothly Bayne’s Business Machines has served the Cleveland area for more than 30 years. With Sharp copiers, printers, fax machines, Lathem time clocks, typewriters, cash registers and supplies, Bayne’s offers most anything you need to keep your business running smoothly. With programs customized to your specific needs, Bayne’s does not obligate you to contracts or

long-term agreements. “That’s just not how we do business,” said Carla Watson, operations manager. “We firmly believe our service to our customer is what keeps our business going in this community,” she said. Bayne’s offers maintenance plans on a month-to-month basis, with everything from toner to major repairs included.

“Since 1975, Bayne’s Business Machines has stood by our founder’s promise of excellence in sales and service to our customers,” Watson said. “We continue to stand by that promise with every customer we serve.” Bayne’s Business Machines is located at 770 Stuart Road N.E., or give them a call at 423-4799677.

(Standing L-R) Dawn Carson, Dr. Jeff Carson, Gaye Harris - hygienist and Polly Wareviston - hygienist. (Seated L-R) Christina Stewart, Kristen Houser and Jenifer Cartwright. Not pictured: Kayci Wilcox.



2175 Chambliss Ave., Suite C


Section G—Cleveland Daily Banner—Tuesday, February 25, 2014—5


Growing To Meet The Needs of Our Customers and Our Community

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6—Section G—Cleveland Daily Banner—Tuesday, February 25, 2014

Grissom Funeral Home serves ‘when trust matters the most’

THE NEWEsT Great Clips is located in the Publix shopping center on Paul Huff Parkway.

‘It’s not just about a great haircut ‌ it’s about a great experience’ at Great Clips Great Clips family-oriented hair salons have been in the Cleveland area since 2001. The first salon in Cleveland is located in the BI-LO shopping center at 229 Ocoee Crossing N.W. In 2004, Great Clips opened a second location just off the Cleveland by-pass, APD 40, in the Walmart Supercenter complex at Sterling Pointe. Cleveland is a very dynamic and growing community, especially on the north side of the city, along Paul Huff Parkway. With that in mind, Great Clips opened a third location in late 2013 in the Publix shopping center on Paul Huff Parkway. The area around the Publix center has been extensively developed and offers many dining options, as well as other conveniences. At Great Clips, customer service and convenience are the No. 1 priority. “We know that without excellent customer service, we are just another hair salon. Our salon locations are in close proximity to major anchors, regularly visited by our customers, such as BI-LO, WalMart and Publix,â€? a representative said. The salon hours are convenient for customers — Monday through Friday, 9 a.m. to 9 p.m, Saturday 8 a.m. to 6 p.m., and Sunday 10 a.m. to 6 p.m. The everyday low haircut prices have been the same for the last three years — $12 for regular haircuts and $10 for kids and seniors. “We don’t try to “up sellâ€? our customers for services other than haircuts and perms ‌ because we don’t do them,â€? the representative said. “We offer our customers pro-

fessional hair care advice and carry a full line of salon-quality hair care products. No high pressure sales here, we offer our professional opinion as to the condition of our customers’ hair and recommend products that will enhance the health and appearance of their hair. “We utilize advanced scheduling tools to help minimize our customers’ wait times, by matching the number of stylists on the floor to the projected number of customers we have coming in,� she said. Wednesdays, from 9 a.m. to 2 p.m., are a great deal for seniors at Great Clips. Customers 65 and over are offered a great haircut for $7.99 as well as substantial discounts on other services such as perms and styles. At Great Clips, they love their seniors. A new tool has recently been added to help improve the customers’ overall experience, and reduce wait time in the salon. Great Clips now offers online check-in. To use this feature, customers can download the Great Clips application onto their smartphone or on a computer at All of the salons in the Cleveland area and their wait times can be viewed from an aerial map. The approximate wait time can be viewed online for all of the salons in the area. Customers can check in and then travel to the salon where they complete the check-in process once they arrive. Display monitors in the lobby of the salon show customers where they are located on the wait list. Online check-in customers are added to the wait list as soon as they check in online,

ahead of walk-in customers. Great Clips recently celebrated its 1 millionth download of this application and it is growing in popularity exponentially. Approximately 10 to 15 percent of the customers check in online currently. It is projected that number will grow as the popularity of the application becomes known and customers find out they can manage their time better using this exclusive customer convenience application. As it has been since the inception of Great Clips, customer service is the top priority. The stylists are all professionally trained and licensed by the state of Tennessee. Every stylist attends advanced professional training and continuing education classes during their employment with Great Clips. Regular stylist evaluations and quality checks are performed several times per year on every stylist working at Great Clips. All services are unconditionally guaranteed, as well as all hair care products. At Great Clips, it’s not just about a great haircut ... it’s about a great experience that includes great customer service and a great haircut at a great price. “Thank you, Cleveland, for nearly 13 years of allowing Great Clips to be your hair care professionals of choice. We value each and every customer who enters our salons, and will strive to do everything in our power to make sure they are thrilled and delighted with the Great Clips experience as they leave our salons,� the representative said.

Plenty of bargains, variety of merchandise found at E&B Pawn If you’re looking for bargains or have merchandise to sell or pawn, the place to do it is E&B Pawn Shop, located at 690 Inman St. S.E. in Cleveland. Hilda Beard, owner, said the shop has a large selection of items — from jewelry for him and her to wallpaper and paint. The technology inventory includes TV, DVDs and DVD players, videos, CDs, car stereos, Nintendo systems and games

and PlayStation systems and games, along with other popular game systems. The do-it-your-selfer can find tools and equipment for any job. And for the outdoorsman, fishing equipment and hunting supplies are available. Wallpaper is offered at $3 per roll; 10 movies and/or CDs for $20; and Nintendo games as low as $3 each. Name brand paints can also be purchased for $5 a

gallon. Established in 1970 by the late Edward Beard, E&B has operated in Cleveland for more than 40 years. The shop was originally located on Sixth Street before moving to the present Inman Street site. Employees Edward Beard and Elvie Beard are happy to assist with all your merchandise needs. E&B Pawn Shop is open six days a week.

Thanks to all the staff and volunteers of Life Bridges for our nineteenth year reaching this goal.

Grissom Funeral Home and Cremation Services has served the needs of Cleveland and Bradley County for more than 25 years. There have been some changes at Grissom over the past 12 months. These changes will enhance Grissom’s commitment and ability to provide the best service possible. “It’s all about having good people,� stated Mark Grissom, president of Grissom Funeral Home. “A company cannot survive without employees who are dedicated and passionate about what they do,� Grissom continued. The most cherished member of the Grissom Funeral Home staff is Tom Grissom, Mark’s father. “I feel very blessed that my father and I get to work together every day. He is a respected Church of God minister who is now retired. His ministry and his life have been centered on helping people, and his foundation is based on God, his family and his friends. I can think of no better person than my father to assist families in difficult times as they deal with the grief of losing a loved one,� stated Mark Grissom. “Also, we are starting our very own grief support group with the Rev. Tom Grissom serving as the facilitator.� The elder Grissom is a member of North Cleveland Church of God. Jim and Frances Swafford, funeral assistants, are members of First Cumberland Presbyterian Church. They have worked at Grissom for the past 13 years. “We are also excited to announce that we are now assisting pet families through our affiliation with Faithful Friend Pet Crematory and Funeral Home in Cleveland,� Grissom said. “We know that pets fill an important role in our families and we are now be able to help our families deal with the loss of a pet,� said Grissom. The staff of Grissom Funeral Home has the ability to serve all faiths and cultures, and offers a caring and personalized service in a comfortable setting. “We can work with anyone’s budget to help them have a fit-

Mark GrissoM, left, and his father Tom Grissom have served the needs of Bradley County more than 25 years. ting funeral and tribute for their loved one. ... We are big enough to serve you, yet small enough to keep that personal touch,� stated Grissom. The staff of the funeral home believe a service should honor the life of the deceased and comfort the needs of loved ones. They have a licensed preplanning counselor to assist you with all of you funeral planning needs. Many will recognize Mark Grissom as the WOOP radio deejay and host on Thursday and Friday mornings, where he volunteers his time.

This past year, in memory of Mark’s mother, Patty Ann Grissom, he conducted a 26hour marathon on the radio sponsored by Grissom Funeral Home and raised more than $16,000 for the Alzheimer’s Foundation. The staff is dedicated to this purpose. Grissom Funeral Home is grateful to be in a great community with wonderful people. Its motto is “Grissom Funeral Home — When Trust Matters Most.� You can reach Grissom Funeral Home at 423-476-8575 or

Clark Music provides musical sales, service For more than 18 years, Clark Music has been operating in Cleveland. Originally located on North Lee Highway, Clark Music is now located at 505 Inman St. W. Mark Clark, owner, noted the shop offers musical instruments sales, service and instruction. The shop also sells instrument consignment.

Clark estimates he has “paid $500,000 back to the community on consignment and sales.� He noted he does not charge for in-house repairs. He will string and tune most six-string guitars for $4.25. This includes strings and labor. For information, call Clark at 476-7951.

Experience leads Brown to run for Circuit Court Judge! Bradley County Native Over 30 Years of practicing law as a trial attorney including 9 Years as Assistant District Attorney Argued and Won Tennessee v. Lane before US Supreme Court United States Army 12 Years Commissioned Officer Cleveland City School Board for 15 Years Served as chairman for 3 years Ruling Elder for 1st Cumberland Presbyterian Church Married to Marsha Cox Brown for 31 years, children Andy & wife Britney Cooke Brown and Ann Marie Brown

BOARD OF DIRECTORS Jim Edgemon, David Fair, Eddie Cartwright, Drew Robinson, Martha McDowell, Ken Webb, Peggy Pesterfield, Bob McIntire, Pat Ensley, Dr. Raymond Brown, Chairman, Ralph Summers, L. E. Wooten.

CARF certification is the Gold Standard all agencies strive to achieve. 0/"OXs#LEVELAND 4. Paid For by The Committee To Elect Bill Brown Circuit Judge.

section G—Cleveland Daily Banner—tuesday, February 25, 2014—7

Center for Pain Management focuses on quality of life

Staff memberS of the local ut extension Bradley County office are, from left, Kathryn ervin, 4-h program assistant; Lynne Middleton, 4-h agent; Kathy hayes, eFNeP program assistant; and Kim Frady, agriculture agent and county director. standing are Kaye smith, Family and Consumer science agent; Robin Ramsey, 4-h agent; stephanie holden, 4-h program assistant; and Janet Bunch, administrative assistant.

What is UT Extension? Bradley County office offers variety of educational programs

If you are not familiar with the University of Tennessee’s Extension programs, you could be missing out on a benefit to you and your family. Farmers call Extension their “best friend.” Some call it the “best-kept secret.” Families call it “home economics” and youth call it 4-H. UT Extension in Bradley County provides a variety of educational programs for farmers, families and youth in the areas of Agriculture and Natural Resources, Family and Consumer Sciences and 4-H Youth Development. Programs target everyday issues including financial management, nutrition and health, gardening, food safety, child development and many others. Many programs are free and open to the public. Agriculture and Natural Resources — Programs are offered to educate farmers, homeowners and producers on the latest management practices to solve problems, improve production and increase marketing. Programs also help Bradley County citizens protect the environment and improve the management, marketing and use of natural resources. Dairy, beef, horse and poultry are areas of importance in the county. Master Gardener classes draw a number of participants each year and this spring, another class will be offered. The Bradley County Farmers Market and the Cannery are also run by the local Extension office and are great resources for Bradley County citizens during the summer months. Family and Consumer Science programs address the various needs of families and individuals. Educational programs focus on strengthening individuals, families and communities by addressing critical issues and needs with programs on parenting skills, improving nutrition and health, managing family resources and addressing childcare needs, as well as leadership programs that include FCE (Family and Community Education) Clubs. 4-H Youth Development — The 4-H program helps young people develop life skills to become capable, responsible and caring citizens. Through local inschool 4-H clubs, special interest groups and project groups, afterschool programs, camps and other activities, 4-H members have fun learning new skills, meeting new people, enjoying “hands-on” experiences and getting involved in opportunities they might have otherwise have missed out on. Upcoming events and programs at the Bradley County Extension office include:

n Agriculture and Natural Resources Programs: The Master Gardeners program is designed for people to advance their knowledge and skills in the areas of horticulture, landscape design, lawn improvements and home gardening. Participants are expected to devote 40 hours to training and a total of 80 hours annually in service hours. n Family and Consumer Science programs: Tennessee Saves is a program that reaches thousands of adults with the message that it is important to save more and depend less on debt. Tennessee Saves Week is Feb. 24 to March 1. Extension agents are encouraging families to practice better financial responsibility. Take Charge of Your Diabetes, a six-week course, began in February and will continue into March. These programs are fun, skill-building programs. They are designed to help individuals take day-to-day responsibility for care of their chronic conditions and diabetes. Additional programs planned for the spring include Dining with Diabetes, to begin in April. First-time Homebuyers education class, offered monthly, is a program that assists the firsttime homebuyer in obtaining the information they need to be a successful homebuyer. A Canning College program will be available in late April. Additional classes include Credit Counseling and Debtor Education classes. The FCS programs also include the Family and Community Education Club programs, TNCEP and EFNEP nutrition education programs and Co-Parenting classes. n 4-H Youth Development programs: Sewing for Beginners and Intermediates is a program that helps youth learn the basics of sewing. Participants learn how to use a sewing machine, and some youth have purchased machines and completed several additional projects. Girl Talk is a program for young girls, ages 9-12 and their mothers. This program opens the channels of communication for moms and their daughters about the challenges that girls face. 4-H Junior Camp (June 16-20 at the 4-H Camp in Greeneville) is a weeklong event that teaches youth through outdoor activities and in different social settings. Junior High Camp will be July 711. Additional programs include the annual 4-H History Fair, Piggy Bank Pageant, 4-H Public Speaking Contests, Chick (Poultry) Chain, Beef and Swine Club, Rabbit Club, Horse Club and various Livestock and Dairy events, Shooting Sports Training Camp, Honor Club and All Stars. n UT Extension — Bradley County is located at 95 Church

Painted Lady is a designer boutique The Painted Lady was established eight years ago by Betty Scott. The retail business started out downtown, across from Broad Street and sold jewelry, purses and belts. Moving to Bradley Square Mall allowed the business to expand to selling designer jeans, tops, and more designer brands, as well as dresses and formal wear. The Painted Lady is a full-service boutique that can service the

needs of any age customer. Clothes are Betty’s passion and she has been honored to serve the Cleveland community as a top designer boutique. More information about the boutique can be obtained by calling Scott at 473-0870.

Reuse the News Recycle this newspaper

St. S.E., Cleveland TN 37311. The office hours are 8 a.m. to 5 p.m. Monday through Friday. The phone number is 423-7287001 and the website is https://utextension.tennessee.e du/bradley. The staff includes Kim Frady, county director and agriculture agent; Kaye Smith, Extension agent with Family and Consumer Sciences; Lynne Middleton, Extension agent with 4-H; Robin Ramsey, Extension agent with 4H; Kathryn Ervin, 4-H program assistant; Stephanie Holden, 4H program assistant; Kathy Hayes, EFNEP program assistant; and Janet Bunch, administrative assistant. (Note: Programs in agriculture and natural resources, 4-H youth development, family and consumer sciences and resource development that are offered by the University of Tennessee Institute of Agriculture, U.S. Department of Agriculture and county government provide equal opportunities in programs and employment. Many Extension programs are free and open to the public. Some programs require a registration fee to cover supplies and materials used in classes.)

Located at 65 Mouse Creek Road N.W., The Center for Pain Management is under the direction of Neal Frauwirth, M.D. The center is an interventional pain management facility that diagnoses and treats acute and chronic pain. Dr. Frauwirth, who trained at Cornell University and Memorial Sloan-Kettering Cancer Center, is board certified in pain management and physical medicine and rehabilitation. He was a founding commissioner on the Tennessee Athletic Commission and served as a Goodwill Games physician. The center’s COLA-certified lab has been recognized for excellence. He is trained in the medical specialty of physical medicine and rehabilitation to ease, eliminate or manage pain. He is a nerve, muscle and bone expert who treats injuries or illnesses that affect how you move. His focus is on the development of a comprehensive program for putting the pieces of a person’s life together after an injury or disease without surgery. Frauwirth said, “Physiatrists have a very unique approach to the way they care for patients. We try to improve their life rather than just try to improve their condition. We do a treatment as a whole to try to maximize function and add quality to your life. “... We prescribe medication and we treat medical conditions by ordering different therapies and modalities,” he said. Frauwirth said there is a very high demand for pain management services, because the population is aging and more injuries manifest themselves later in life, including osteoarthritis, degenerative disc disease and nerve problems. “The conditions tend to accumulate over a lifetime,” he said. “As our population ages, we’re seeing higher and higher demand to add quality to life and manage pain.” Besides improving quality of life, pain management also provides treatment that other doctors cannot. He said physiatrists “do interventional techniques, injections, spinal cord stimulators — a whole host of therapeutic modalities that other physicians are not really familiar with.

We have tools that are unique to our specialty that help treat people in pain.” He utilizes the most technologically advanced pain treatments to alleviate pain, often without surgery. The center has a state-of-theart C-Arm suite on site. Dr.

Frauwirth performs EMGs in the facility. Dr. Frauwirth accepts most insurance plans, workers’ compensation and can offer scheduling within 24 hours. To contact the Center for Pain Management for an appointment or information, call 790-5671.

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8—Section G—Cleveland Daily Banner—Tuesday, February 25, 2014

Cleveland Y offers TCPS: The excellence continues programs to aid the whole family Youth wellness, sports and community outreach programs make strides during 2014 at the Cleveland Family YMCA. The Cleveland Family YMCA made great strides in youth development this past year, as well as increasing partnerships with community groups to further the mission of the Y, said Cleveland Family YMCA Vice President and Executive Director Lee McChesney. “Our Youth Summer Day Camp attendance was up by 40 percent. We added youth volleyball this year and 60 girls participated. We strengthened community partnerships with GRAAB, TWRA and Trousdale School,” said McChesney. “We also held our first Community Support Campaign, which raises money for scholarships.” The Y receives funding for scholarships, but to meet the increased need for funds, the Y supplements the amount received from United Way. The Y held the 2013 campaign and successfully met the $35,000 goal. The Y awards scholarships to individuals, seniors, youth and families to offset the costs of programming, such as Y-Afterschool, summer camp, and membership. The 2014 campaign is under way and is being chaired by Terry Henry. The Y partnered with GRAAB in 2013 and offered a Teen Leadership Camp devoted to asset development. Also last year, the Y partnered with TWRA to host a Fishing Day for kids. More than 250 youth enjoyed fishing for trout in the YMCA outdoor pool. In addition, with LEAPS grants, the Y was also able to offer its Y-Afterschool program at the middle schools. Another accomplishment was increasing the fitness opportunities at the Y for people of all fitness levels. New cardio equipment was purchased and the ActivTrax program was implemented. ActivTrax is an online program available free to all members. Members meet with a fitness coach, determine their goals, and input their information in the computer program. The member gets a password and can print off a personalized workout at the Y or from work, home, or a smart phone, said Kevin Fairris, YMCA fitness director. “The program is awesome. It allows members to change up their workouts, increase the intensity and it is accessible to them at all times. It helps to take the guesswork out of working out, and helps the members feel more comfortable in a gym. The member and fitness coach work in conjunction with ActivTrax to make the most out of their workout time,” said Fairris. “In addition, ActivTrax includes a nutrition component.” ActivTrax was funded by United Way of Bradley County and is utilized to track the wellness progress of members. The Cleveland Family YMCA in partnership with United Way offered more than $115,862 in scholarships to more than 863 individuals and families through 2013. Part of the Y’s mission is to ensure no one is turned away due to an inability to pay. Scholarships are available for those who apply and qualify. For 2014, the Y will continue to partner with area corporations to make wellness programs available to employees. Many corporations pay part of the monthly membership fee or offer payroll deduction opportunities to make it easier for their workers to maintain a healthy lifestyle. “With increased costs in health-care insurance premiums, companies are looking for a way to help their employees maintain a high level of fitness and to offset insurance costs,” said McChesney. “We work with companies to offer corporate memberships that fit the needs of the company. We can include facility usage reports and access to ActivTrax.” For more information about volunteering to help with the Community Support Campaign or to begin a Corporate Membership Program, call the YMCA at 423-476-5573. Some of the other highlights of 2013 include: n Facilitating senior events every other month for potluck luncheons with special entertainment or themes for each event. n More than 70 group fitness classes are held weekly, with an average of 25-30 participants. n YMCA group fitness instructors attended certification and training programs to update skills and obtain required continuing education credits. Members benefited from the surge of excitement and energy instructors exude after absorbing new material. n YMCA Summer Day Camp served an average of 120 kids daily. n YMCA Summer Day Camp served approximately 100 lunches daily in three area locations, in partnership with the Bradley/Cleveland Community Services Agency. n More than 349 youth have participated in swim classes and swim safety instruction during the past year. Free Splash safety classes were offered to all city and county schools. The Cleveland Family YMCA plans to continue to offer quality programming in 2014 that will appeal to the entire community, from youth to seniors. For more information about the Y and its membership opportunities, call 423-476-5573 or drop by the Y, at 220 Urbane Road.

Tennessee Christian Preparatory School continues on its journey of becoming one of the very finest independent Christian schools in southeast Tennessee. After achieving record kindergarten through grade 12 enrollment numbers for the current school year, indicators are that another record enrollment will be set in the 2014-2015 school year. TCPS signed a lease-to-purchase agreement for approximately 89 acres of property to begin the construction of a new campus and a permanent home for the prep school. “Mr. Ray Conn’s firm, Tri-Con, Inc., has been secured to provide design-build services for the school. Currently, sketches are being done on the best placement of buildings and athletic facilities on the property; Conn is outstanding at the development of state-of-the-art facilities for schools,” according to Dr. Bill Balzano, TCPS president. Balzano continued, “In fact, anyone wanting to see the quality of Tri-Con’s work merely has to drive by Lee University’s campus and enjoy viewing the beautiful chapel, science building, and numerous other buildings designed and built by Tri-Con.” The TCPS community is very anxious to move forward with fundraising and construction of the new home. Academically, students’ scores on the American College Testing test (ACT) and the Pre-Scholastic Aptitude Test (PSAT) indicate that academic goals developed in the strategic planning by the school leadership are being met and surpassed. One hundred percent college admission continues to occur with an ever widening array of college acceptances. Lower School (grades K-5) students continue to score approximately three grade levels ahead of their actual grade in math and language arts. Students in Lower School and Upper School have won awards in math competitions as well as speech and writing competitions. TCPS students have performed extremely well academically. This year, 53 percent of fourth, fifth, and sixth-grade students, along with 85 percent of the seventhgrade students, were eligible for Duke University's Talent Identification Program (TIP). The program is open to students in fourth, fifth, sixth and seventh-graders who score in the 95th percentile or higher on one or more sections of a standardized test. The school has enjoyed a remarkable year beyond the classroom. Students in all school grades are committed to performing community service. As part of this program, students have volunteered in the community, visiting various retirement centers, working with Salvation Army, visiting nursing homes, supporting our police and fire agencies, etc. Community Service (Outreach) is a Core Value of TCPS. The football program was expanded from a middle school program to both a middle school and junior varsity program. Students, parents and the school community are excited about the growth of football as well as the other sports offered on campus: basketball, volleyball, golf, tennis, and track and field. In addition to baseball, this past year saw the addition of a competitive middle school girls’ softball program. A wide range of extracurricular offerings and enrichment programs have been offered to stu-

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THE COLLAGE shows a variety of science programs at Tennessee Christian Preparatory School. dents again this year. This year's offerings include a Shakespearian production, “The Comedy of Errors,” an outstanding Christmas musical involving more than 130 students as well as an excellent Fine Arts Festival. In addition, TCPS has a fantastic summer camp programs for TCPS students as well as community members. For more information about TCPS, contact Melanie Stout at (559-8939. To sign up for TCPS's summer athletic camp offerings, contact Athletic Director Darrin Douglas at 559-8939. Tennessee Christian Preparatory School provides a quality college preparatory education, from a Christian worldview, and equips students for tomorrow’s challenges by educating the mind and the soul. TCPS is a PreK-12, Christ-centered, interdenominational, SACS-AdvancEd school that offers parents in

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Cleveland/Bradley County and surrounding areas an alternative for the education of their chil-

dren. TCPS is not affiliated with or sponsored by any religious denomination or church.

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Section G—Cleveland Daily Banner—Tuesday, February 25, 2014—9

Pioneer Credit Company

Emphasizing people, not paper Every employee of Pioneer Credit has heard the words “There are no bad customers, just bad financial situations,” from owner John W. Holden, Jr. Forty years ago, he had a vision of a financial institution that looked at individuals and their circumstances, not simply blackand-white figures on paper. “We have no set loan criteria, and there is no right or wrong checklist,” Holden explains. “We look at the entire application and the entire individual. If there is a concern, we let the customer explain their situation. A family member might have been hospitalized or someone suddenly lost their job. We try to do everything we can to help them get back on solid ground with their credit.” Putting the Customer First Personalized service and prompt credit decisions are the hallmark of Pioneer’s commitment to customer service. Holden is quick to point out Pioneer employees set the company apart from the competition. “We want our employees to look at customers as people, not as information on a piece of paper.” The manager of the Cleveland loan office, David Goins, has been with Pioneer for 38 years. “We’ve had the pleasure of doing business with folks we grew up with in Bradley County. Most of our customers know us, our parents, or grandparents,” says Goins. “This makes our customers feel they are part of a family rather than just a business transaction. We try hard to help our customers get the funding they need, but we also want to establish a friendship in the process.” Understanding that time is also very valuable to customers, Pioneer Credit has state-of-theart computer systems. “We can make loan decisions in 15 to 30 minutes,” explains Goins. “A quick loan decision is one of our strongest attributes and sets us apart from the competition.” Products and Services Pioneer currently provides personal loans, home improvement loans, medical, appliance and

PIONEER CREDIT’S corporate offices are located in Executive Park. furniture financing, and auto loans. In addition to these traditional loan services, Pioneer has pursued other product and service offerings such as tax preparation, vehicle sales, and jewelry sales. Unlike most people, Pioneer customers get excited at tax time. At Pioneer, customers get their cash fast and can choose from a variety of tax services. All services are conducted by well trained professionals. In fact, the Pioneer staff undergoes vigorous training every year to insure they are upto-date on changing tax laws. “We take our responsibilities to our customers very seriously,” explains assistant manager Kandi Brakebill. “We offer a personal touch to our customers and treat tax preparation as a very important part of our everyday business. Our customers know we are always here for them and we will be open long after the April filing date.” Call Pioneer at 479-9615 to make your tax preparation appointment today and to receive a free tax estimate. Owned and operated by Pioneer Credit, Pioneer Leasing and Sales offers a variety of vehicles to the public in every price range. Conveniently located directly behind Central Park on Inman Street, Pioneer Leasing and Sales specializes in wholesale pricing to the public. Whether it is an SUV, work truck, or sports car you need, call Pioneer Leasing and Sales at 559-1551 or visit the lot at 163 Oak St. The newest division of Pioneer Credit is Pioneer Jewelry.

Pioneer Jewelry offers customers quality jewelry at a fraction of the cost other retailers charge. “We understand how busy our customers are and we want to make it easier for them to have a choice,” says Pioneer Jewelry director Rick Payne. “They can buy a Mother’s Day, Father’s Day, Christmas, graduation, or birthday present while having their taxes prepared, getting a personal loan, or simply making a payment.” Pioneer Jewelry is conveniently located inside the Pioneer loan office at 95 2nd St. N.E. Pioneer Credit is proud to offer customers a variety of services. “Pioneer customers are usually excited when we add a service or product in the company,” said Goins. “We take care of our customers and they know they will get the same friendly service no matter what they need.” If you or someone you know could benefit from any or all of Pioneer’s services, please call Goins at 479-9615 or stop by the branch office at 95 2nd St.N.E. Looking Back, Looking Forward In the fall of 1973, John W. Holden Jr. invited a group of individuals to become investors in the beginning of a new consumer finance company. The company opened its doors in April of 1974 in Cleveland, Tennessee. Today, some of the same inceptive founders still serve on the company board of directors and Pioneer remains a closely held, independently owned and operated, private corporation.

THE CLEVELAND BRANCH of Pioneer Credit Co. is located at 95 Second St. in downtown Cleveland. The corporate offices, still here in Cleveland, are located in a 15,000-square-foot facility at 1870 Executive Park. The Cleveland Branch is still located in its original location on 2nd Street in historic downtown Cleveland. Pioneer Credit is proud to be represented in the states of Tennessee, Georgia, Mississippi, Kentucky, Alabama, Louisiana, South Carolina, Missouri, and Texas, with 105 branch locations and over 94,000 customers. Pioneer Credit currently employs more than 400 full-time employees. Over the past three decades, Pioneer Credit Company has undergone many changes. From acquiring new branch locations to adding multiple service offerings, Pioneer Credit has adjusted to the changing needs of its patrons. Although the company has grown immensely, customers are treated with the same honesty and respect John W. Holden Jr. gave them when he started the company in Cleveland 40 years ago. “We attempt to always treat our customers in a right and proper fashion,” says John Holden. “We feel it has always been the basis of our continued success.” Join the Pioneer family and Call Goins at 479-9615 for all your financial needs or visit their website,

air conditioning company category. Owners Tommy and Teresa Ramage said they appreciate their customers’ loyalty. “You can rest assured you are very important and each call is handled personally,” the owners said. For more than 40 years, Tommy has trained in many different fields and has all the education and experience that he’s shared with his technicians. All American has grown to be one of the most respected and well-known air conditioning and heating contractors in the area. The professional, experienced and highly trained service

department offers emergency HVAC routine service and yearly maintenance contracts. They service and repair all makes and models of residential and light commercial AC, heating and commercial refrigeration equipment. All company techs have been trained to service both residential and commercial equipment. All American is open seven days a week, for any emergencies that might arise at home or business. Located at 3325 Davy Crockett Drive, Ste. 114, All American Air Conditioning and Heating can be reached by phone at 339-1613.

Restaurant Building

Evening Worship 6:00 P.M. Wednesday Prayer and Praise 7:00 P.M. Wednesday Youth Program 6:45 P.M. Like us on Facebook





Schedule of Services Sunday School 10:00 A.M. Morning Worship 11:00 A.M.


All American Air Conditioning and Heating was Reader’s Choice winner All American Air Conditioning and Heating was established in Cleveland in 1995. The business provides heating, air conditioning and commercial refrigeration services including repair and sales. The business sells AmanaGoodman brands. Full maintenance agreements are provided to prevent costly repairs and extend the life of customers’ equipment. The company has recently added a marketing department to call previous customers. All American Air Conditioning was a recipient of a 2013 Cleveland Daily Banner Reader’s Choice Award in the heating and

1415 Upper River Road, NE Charleston Phone (423) 336-2260 Pastor Keith Watson 476-0102





Your family’s health is about more than just calorie counts and physical fitness. It’s about enjoying time with one another, connecting with neighbors and giving back to the community. With a focus on developing the potential of kids, improving health and well-being and promoting community outreach, the Y is a place where every member of your family can come together to get healthy, connected and inspired. Stop by your neighborhood Y today and see how we’re coming together to make our community a better place.






10—Section G—Cleveland Daily Banner—Tuesday, February 25, 2014

Peyton’s has rich history and a promising future Unable to find work in 1935 following the Great Depression, young Peyton Wells started his own company, Peyton’s Pottery Products, buying pottery from manufacturers and reselling it to neighborhood variety in Louisville, Ky. Brother Darrell joined him in 1937; brother Lee in 1938. The expanding business wholesaled china and enamelware to hardware and five-anddime stores in Kentucky and Indiana. The business employed five people. Upon returning from World War II in 1945, Peyton incorporated his various business interests as “Peyton’s Inc.” The original Articles of Organization stated that the purpose of the business was: “To manufacture, decorate, distribute, buy, sell and use all kinds of pottery products, enamelware, kitchen ware, aluminum ware, glassware, dinnerware, and combinations of same, and all other wares of mineral or metallic substances.” Renting an entire tenement building on West Main Street, the Wells brothers fired and glazed lamp bases in a basement kiln; lampshades and other merchandise were stored on the upper floors. Grocery stores joined the growing list of customers. Peyton’s became the first rack jobber, offering customers varied merchandise and full service. Route salesmen replenished the shelves, rotated stock, and introduced new lines. By 1950, annual sales exceeded $350,000. Peyton’s began setting racks in local Kroger stores in 1952, expanding to Kroger’s Cleveland, Toledo and Detroit shortly thereafter. General merchandise lines expanded to include pet supplies, electrical items, tools, aluminum cookware, school supplies, Christmas items, etc., and satellite warehouses were opened to better serve remote areas. In 1955 Peyton’s formed Lee Merchandising Services Inc. to distribute Hartz Mountain products only. The board of directors amended the Articles of Incorporation in 1958, and revised the original duration of the company for “99 years, unless sooner dissolved according to Law” to read simply “perpetual,” and removed the original ceiling of indebtedness of $500,000 by supplementing the term “unlimited”— thus paving the way for continued growth. It now read: “Household furnishings, goods, materials, foods, supplies, and

merchandise of all kinds and description to both wholesale and retail levels.” During 1960-61 Peyton’s sales force grew to 17. They drove 20foot vans equipped with floor-toceiling shelves. A new company, Supermarket Merchandisers, was in full operation in Nashville, and another company, Wells Drug and novelty Co., was established to promote and sell health and beauty aids. The demand for Peyton’s services continued to grow at an unprecedented rate, and was directly responsible for increasing the mix of merchandise stocked by the company to some 3,000-plus items. Convincing independent grocery stores to carry health and beauty aids (an unheard of practice at the time), Payton’s added yet another new line. Other companies were added — Lee Pet, Ohio Store Service, and Peyles of Tennessee. By 1965 Peyton’s had expanded to the limit. Nine multi-story tenement buildings housed merchandise, which was moved between buildings vertically by dumbwaiter and freight elevators through connecting hallways, stairs and ladders. The fleet of trucks grew to over 200 by 1966, and business continued to grow at a healthy rate. The growth process produced a totally new concept in distribution centers, incorporating a one-floor plan with five-tier storage racks using forklifts and order-picking machines. Powered, interconnected conveyors were lined with quick-pick bins. An industry giant was being formed. The Sanita Avenue facility was built in Louisville’s rapidly growing south central suburbs in 1967, just off the newly completed Henry Watterson Expressway. The facility had 110,000 square feet of warehousing floor space! Payton’s innovative approach to merchandise distribution was extremely successful. With these new approaches resulting in higher service levels to customers, some of the small satellite storage warehouses were closed. Introduction of the “pre-order” system replaced door-to-door sales and service. In 1968, construction of Building “B” increased warehousing space to 179, 000 square feet. SupeRx Drugs was added to a growing list of customers. Peyton’s total procurement/warehousing/distribution system was far more advanced than its competitors and business representatives from as far away as Europe

took a look. The John J. Getreau Co., a Columbus, Ohio, rack jobber, was purchased by Peyton’s for use as a distribution center to service the Kroger Columbus marketing area. The Kroger Co. bought Peyton’s Inc. in 1968, but Peyton Wells remained president until he retired in 1972. As the company continued to grow new, state-of-the-art distribution centers were built in 1979 — Div. 087, located here in Cleveland, and a third facility with additional improvements was built in 1983 — Div. 181, located in Bluffton, Ind. These two large distribution centers were both enormous. At this time the original Sanita warehouse (Div. 080) was converted to handling the very slow-moving items and seasonal promotions. These products were assembled into store orders and the cross-docked and merged with the orders being shipped out of Cleveland and Bluffton facilities. Seasonal promotional volume continued to grow at a very rapid pace and exceeded the capacity of the Sanita facility in Portland, Tenn., to handle the seasonal promotional business plus store and expense items. In 1955 the company decided to merge two slow-moving grocery item warehouses with Peyton’s. It was to double the size of the Cleveland and Bluffton facilities. In the spring of 1996 Peyton’s opened the new section of each of these facilities. The buildings were now over 750,000 square feet each. These dramatic expansions greatly expanded the workforces. Peyton’s now currently averages more than 1,000 employees at each of these locations. Not to be left behind, the Portland facility was also expanded. Peyton’s expanded the Portland facility twice and now has 630,000 square feet to handle the growing seasonal promotional business. At this time the owners also consolidated the Sanita product lines into the Portland facility. The Sanita facility was closed in late 1995. In May 1999 the GHC facility located in fountain, Colo., became part of the Peyton’s family. The GHC facility is 374,000 square feet. The primary customer base for this facility is the former Dillon division’s retail chains of King Soopers (Denver), City Markets (Grand Junction) and Dillon Stores (Kansas). In July of 2000 opened a brand new facility in Phoenix. The Phoenix facility has 360,000

Allure Hair Design offers family-oriented environment for all your hair style needs Cuts, color and perms are just a few of the services offered at Allure Hair Design. “Whatever you prefer, we can do,” owner Issha Rogers said. “We offer color, cuts, styles, perm, highlights and all the other phases of the hair industry,” Rogers said. The shop also does wedding dos, waxing, manicures and pedicures. The stylists at Allure Hair Design are Melisa Armstrong, Jamie Randolph, Rachael McKee and Whitney Pitts. The shop also has two full-time manicure/pedicure specialist who can provide “amazing” nail art.

The shop opened on July 5, 2011, but the stylists have a combined experience of more than 33 years in the hair industry. “At Allure, we strive to get bigger and better every year,” Rogers said. “We have doubled our clientele since opening. We continue to stay up to date on the latest style and trends. Rogers said Allure has a “huge color clientele and offers almost any color you want.” The shop carries a full line of Kenra and AroPur products. “We ask everyone to try us once. We guarantee you’ll come back.”

Rogers said, “We offer a familyoriented environment filled with love, laughter and fabulous hair. We are often complimented on our comfy atmosphere and how our clients are made to feel right at home. “Thanks to all our current clients, and we welcome all new clients to Allure Hair Design for all your beauty needs,” Rogers said. Check out Allure Hair Design on Facebook at www.facebook .com/allurehair designs for monthly specials. The shop is located at 2902 Benton Pike. Allure welcomes walk-ins. For an appointment, call 790-7770.

ROOTER & PORTABLES Located in Cleveland, Tennessee

We Ain’t Talking It, We’re Pumpin’ It! 423-614-3230

For Clean, Reliable Hometown Service Call 423-716-3330 Locally Owned & Operated For 21 Years!

PEYTON’S CULTURAL COUNCIL is a group representing various departments and work areas at the Cleveland facility. This group recommends possible solutions to any ideas that may improve workflow. The Cleveland Cultural Council keeps management informed of what they feel can help the facility and then puts changes into place to lead to successful new or amended work practices. Members of the Peyton’s Cultural Council include, front, from left, Brian Burgess, Terry Crabtree, Amber Huffman, Myra Salas, Greg Mason, Brian Kelton, Julie Laughter, Beth Rains and Karma Davis; second row, Flash Davis, Betty Russell, Roy McLain, Crystal Disharoon, Penny Dunn, Mary Boles and Linda McDowell; back, Billy Brown, David Williams, Matthew Yates, Roger Fort Jr., Vicki Morton, Mary Chadwick, Vicky Jones and Barry Ferguson. Peyton’s has been in Cleveland since 1979. After 35 years, they are still going strong. square feet. The primary customer base for this facility will be Fry’s (Phoenix), Smith’s Food & Drug (Salt Lake City), Ralphs (Southern California) and Fred Meter (Arizona & Utah). Over the years we have seen Peyton’s grow form just an idea to the primary supplier of all HBC, General Merchandise, Specialty Foods, Natural Foods, Cigarettes, Slow Moving Grocery and Pharmaceuticals to the entire Kroger Co. Peyton’s ships product from coast to coast. Product lines cover 30,000-plus different items. Volume has grown dynamically over the years. In the most recent fiscal year the company picked store orders that were comprised of over 136,000,000 cases and 933,000,000 pieces of products. Drivers covered over 50,000,000 miles delivering this product to the stores. Company growth over the years has been dynamics. The key to its success has been a strong focus on customers with a commitment to incremental improvements throughout all operations. Peyton’s has a rich history and very vibrant future.


NOTARY 1320 S. LEE HWY. • P.O. BOX 1502 CLEVELAND, TN 37364-1502 423-479-8791

INVEST YOUR RESOURCES TO MAKE A DIFFERENCE We offer Church of God members, ministers and supporters an opportunity to invest their resources in a Withdrawable Investment Note as a means to advance God’s Kingdom. We place the funds you invest into loans to churches and ministries seeking to expand facilities and increase ministry to their community. When you partner with us, you receive a generous return on your investment and the knowledge that your resources are achieving a global impact that will last beyond your lifetime

The Withdrawable Investment Note Levels of Investment $15,000 3.0% $50,000 3.5% $100,000 4.0% $200,000 4.5% $300,000+ 5.0% 3-year, Fixed Rate 1-year minimum hold Interest paid quarterly

For additional information about the Church of God Foundation or to obtain an Offering Circular detailing this investment offering, contact the Foundation office at (423) 478-7179. The offer is made solely by the Church of God Foundation, Inc.’s Offering Circular which is registered with the Tennessee Department of Insurance and Commerce, Division of Securities. The offering is limited to Church of God members and supporters. Investments of $50,000 or more require approval of the Foundation Investment Committee. The Church of God Foundation is not a member of the Federal Deposit Insurance Corporation.

section G—Cleveland Daily Banner—tuesday, February 25, 2014—11

Family Resource Agency sees progress on horizon

SERENItY FuNERAl home and Cremation Center served more than 160 families in 2013.

serenity of Cleveland has been operating in community for a year Serenity of Cleveland opened its large, modern alternative funeral home just over one year ago and has been blessed by the warm reception it has received from the Cleveland/Bradley County area, a company representative said. Serenity is designed to help those families struggling in this tough economy to purchase a funeral or cremation service. You should be able to honor your loved one at an affordable price. It is the least expensive in the area. During Serenity’s first year, it assisted more than 160 families

and the business is still growing as more and more people recognize that there is an affordable option. Serenity Funeral Home is located on North Lee Highway just before Tasso Road and is large enough to hold a funeral and visitation in a nice, comfortable facility. Also, we provide graveside services, on-site and off-site memorial services, church funeral services, grave markers, and private visitations, according to the representative. Only American-made caskets from Batesville Casket Company

are offered because of what many feel are the inferior quality of imported caskets. Serenity only cremates humans as required by Tennessee state law, but has partnered with Faithful Friend Pet Crematory and Funeral Home to assist with the loss of pets. You can reach Serenity Funeral Home at 423-790-5700 or Serenity Funeral Home has an impeccable reputation of being the most respectful and compassionate alternative funeral home in the tri-state area, according to the representative. Please come by to visit or to prearrange a funeral. Serenity Funeral Home is available at all hours to serve you. Call 423-790-7866, or visit the website at

Family Resource Agency Inc. (FRA) has provided services in the community since 1972. It provides Early Head Start, Head Start, and pre-K services in Bradley and Polk counties, as well as Meigs and McMinn counties and six counties in Northwest Georgia. In addition, its Family Violence Program provides services for domestic violence and/or sexual assault victims in Bradley and Polk counties. The Family Violence Program also oversees the Harbor Safe House, a safe haven where victims and their children can go if they are in immediate danger and need to leave their home. FRA has shown progress this past year, but not without cost. The Early Head Start and Head Start programs are federally funded programs and were affected by last year’s sequestration. The Tennessee portion of FRA had to cut approximately $250,000 from its budget, or 5.27 percent, which meant a reduction of 50 children slots, primarily in Meigs and McMinn counties. Fortunately, Cleveland City Schools and Bradley County were not affected. In fact, this past August FRA was able to place a modular at North Lee Elementary and add a much needed Pre-K classroom, which is state funded. This is great news for the children, who can now get prepared and acclimated for kindergarten in the school for which they are zoned. FRA recently received good news that Congress released a bill to restore the sequestration money that was cut last year. This money will be available to those Head Start/Early Head Start programs whose budgets

were reduced due to sequestration. In addition, there will be an additional $1.02 billion increase nationally that Head Start programs can apply for, which includes an additional $500 million for expansion of Early Head Start and the creation of partnerships with child care centers. So this provides a lot of oppor-

tunities for FRA and a potential for additional progress for Head Start and Early Head Start in Cleveland City and Bradley County in the upcoming year.

Reuse the News Recycle this newspaper

Harold Crye, President, Of Crye-Leike, Realtors Congratulates Richardson Team On Being #1 At Crye-Leike, Realtors, Cleveland For 2013.

Banner photo, HOWARD PIERCE

RAYMOND JAMES, Independant Financial Advisors, have a new location. You can find them at 378 Ocoee Place N.w., suite 100. From left, Kyle Cooper, Nancy Price, Michael Cooper.

Raymond James is ready to assist with investments Raymond James and Associates Inc. offers a comprehensive range of investments and services. Located at 378 Ocoee Place N.W., suite 100 in Cleveland, Michael L. Cooper, Kyle L. Cooper and Nancy Price work to establish an open and trusting rapport to discover the customers needs and goals. Founded in 1962 in St. Petersburg, Fla., Raymond James offers retirement planning, financial planning, IRA’s, 401(k) rollovers, life and longterm care insurance, college planning and stocks, bonds and alternative investments. Raymond James consolidates retirement assets into an IRA to help simplify the client’s financial life and build a solid foundation for retirement. This provides the client with a broader range of investment options, giving them greater control over their financial future and a life well planned.

Cooper has been a financial advisor in Cleveland for 15 years and is excited alongside Kyle and Nancy to continue to grow the local Raymond James office. They are excited about providing long-term and personal financial planning and investment services for their clients. A new office opened at 3780 Ocoee Place N.W. in Cleveland on Feb. 1, 2014. When a client calls the office a real person answers the phone and addresses your questions and concerns. Nancy provides personal service to clients with the opening of accounts, online access, distributions, deposits and other needs of the clients. At Raymond James they get to know each client, understand their goals, needs and fears, and develop and monitor a personalized investment strategy for that person or family. In short, it is all about the client. Always has been. Always will be. That is Raymond James.

Fenimore’s specializes in unique floral designs Fenimore’s Floral Design Studio has had a remarkable journey since its opening in the fall of 2010. What started out in the garage of Dwight Richardson’s home has “blossomed” into one of Cleveland’s premier florist. Owner/designer Richardson uses the term florist, but in fact he is a floral designer specializing in unique, contemporary one-of-a-kind-floral designs. Fenimore’s only uses the highest and best quality floral stems for their design pieces, which makes for a longlasting design that will last well beyond the day of delivery. “There are some good people in Cleveland who are in the floral industry and with good ethics, nevertheless, my goal is to provide something different

and unique which is apart from other floral pieces,” he said. “I want my floral designs to look cutting edge by means of a good value for the customer’s money,” Richardson said, “and I believe I provide that.” Fenimore’s is a full-service floral studio providing floral pieces for birthdays, sympathy, anniversaries, banquets, corporate events and weddings. Fenimore’s Studio is located at 3830 Candies Creek Lane, N.W. at Market Centre, which is the corner of Paul Huff Parkway and Georgetown Road behind the Walgreen’s. Studio phone is 423-4732073 or you can find them on Facebook or Twitter. “Fenimore’s, when design and quality matter” is their motto.

Thank You Cleveland Thank you for all the opportunities you have given us over the past year. We value your business and your friendships.

Owned and operated by Sluder Management, LLC Marty and Tricia Sluder, Franchise Owners Craig Sluder, General Manager

4454 Frontage Road NW Cleveland, TN 37312 (Cleveland Towne Center Near Target)

423.476.0056 10am-7pm Monday-Saturday

12—Section G—Cleveland Daily Banner—Tuesday, February 25, 2014

Section H—Cleveland Daily Banner—Tuesday, February 25, 2014—1

H Bradley schools committed to ‘total student development’ Bradley County Schools serves dents for whom the traditional more than 10,500 students in 17 classroom is not appropriate. schools — 11 elementary Interest in the programming conschools, two middle schools, two tinues to grow. high schools, an alternative The vision of Bradley County school and a virtual school. Schools is to be a “welcoming Adult students are center of educational served through the excellence committed to Bradley/Polk Adult total student developEducation Center. ment utilizing data-driPreschool classes for 4ven, research-based year-olds are offered at strategies.” its elementary schools The system is committhrough a cooperative ted to ensure that every with Family Resource student is college and Agency. career ready upon graduThe Bradley County ation. Additionally, each Virtual School opened in student is also provided 2012 as an online public opportunities and direcMcDaniel school choice for resition to aspire and achieve dents of Bradley County at the highest level. using 21st century technology to The ASCEND Program meet the education needs of stu- (Aspiration, Scholarship,

Creativity, Excellence by Design, Networking, and Discipline) is how Bradley County Schools defines its collective advanced studies at the secondary level. At the secondary level, Bradley County Schools offers an Advanced Placement Scholars Program at Walker Valley High School and the Cambridge International Advanced Curricular Program at Bradley Central High School. In addition, eligible high school students have the opportunity to enroll in dual enrollment courses through Cleveland State Community College, Chattanooga State Technical Community College, and Lee University. Through dual enrollment, students earn college credit while

LIFE BRIDGES’ main campus is located on Old Chattanooga Pike.

Life Bridges is special-needs model for intellectually challenged programs For 40 years, Life Bridges has been serving people with intellectual and physical challenges in the Cleveland area. The agency has 35 group homes with 167 residents, over 500 staff and is Bradley County’s eighth-largest employer. Begun in 1973, Life Bridges is one of the premier organizations in the county serving intellectually and physically challenged Americans. Located on Old Chattanooga Pike, the main campus is housed in two buildings with a combined total of 35,000 square feet. Each day every client who cannot participate in a work program is transported to the Comprehensive Developmental Center in the main campus. This 25,000-square-foot facility is the place for physical therapy, music therapy, fun, and projects that give back to our community. Service recipients are very creative. They make greeting cards for new mothers and residents of long-term care facilities. With the generous participation of community volunteers and the staff, clients craft baby blankets for the New Hope Pregnancy Center. A 10,000-square-foot separate building houses the Hunt Opportunity Center. The vocational Services initiative at Life Bridges is one of the most important components of this Cleveland Agency. The Opportunity Center is the hub of the work program. It’s here service recipients learn work skills that not only benefit them but all of Bradley County. Many of the clients at Life Bridges have jobs in the community. Lee University, McDonald’s, Wendy’s, Cracker Barrel, Top Tech Automotive, Ace Hardware, Taco Bell, Fun Treats, Jenkins Deli, SkyRidge Hospital, Rubbermaid, Peyton’s, Lubing of Cleveland, Cleveland Tubing and Cleveland State Community College. The Opportunity Center at Life Bridges is probably the most eyeopening experience for first-time visitors at the agency. “I simply didn’t know about all the work you do here,” is a statement heard most often by the staff. Thirty-five group homes welcome most residents at the end of the day from the CDC and the Opportunity Center. Plus there are four ICF homes (intermediate care facilities) for those who need 24-hour-a-day supervision and support. This past year, Life Bridges See LIFE BRIDGES, Page H2

LIFE BRIDGES gives mentally challenged individuals the opportunity to become involved in the community. Its Opportunity Center provides jobs and tasks that make productive residents. Clients also use their creative talents to craft baby blankets for new mothers and make greeting cards for residents of nursing homes.

completing their high school curriculum. Bradley County Schools also offers 11 industry certifications through the Career and Technical Education programs. Students are encouraged to graduate with a diploma “plus

something else.” This could equate to college credit or industry certification. Bradley Central High School and Walker Valley High School were both honored as schools on the Reward School Cusp List by the

Tennessee Department of Education for Progress in 201213. These schools are in the top 6 to 10 percent of schools for See SCHOOLS, Page H2

2—Section H—Cleveland Daily Banner—Tuesday, February 25, 2014

Schools From Page H1

progress based on one-year TVAAS school composites. Bradley County secondary schools (grades 6-11) are in their initial year of implementing SpringBoard, an innovative English language curriculum for all students. Developed by College Board, the national company that administers the PSAT and SAT college entrance exams, SpringBoard incorporates best instructional practices and activities into its units of study. Students’ higher order thinking skills are developed through analytical tasks, group projects, and creative challenges. Bradley County Schools is also considering the inclusion of SpringBoard Math in its middle schools in 2014-15. Beginning in fall 2014, mathematics at the high school level will be “integrated” to decrease gaps in learning. Students will no longer take individual courses in algebra and geometry; rather, in the integrated mathematics, geometry will be part of each math course. Research indicates that integrated mathematics students have higher end-of-course test scores than those in a traditional pathway. Bradley County Schools believes this also has the potential to increase ACT scores for high school students. With awarding of the federal Smaller Learning Communities grant in 2008, Bradley County Schools began the transition to the Academy Model. This concept is now fully implemented at both Bradley Central and Walker Valley High Schools and reduces the size of the large high schools to smaller groups within the school to create a more personal, engaging and rigorous learning environment. In addition to a Freshman Academy for incoming students, students choose a program of study and work primarily with peers and teachers who share their interests. Four academies comprise the program at Walker Valley High School: Freshman Academy, Business, Humanities and STEM (science, technology, engineering and math) Academies. Bradley Central High School offers a Freshman Academy followed by its Innovation Academy, Enterprise Academy and Community Academy. Elementary students demonstrate leadership skills through the Leaders for Life program implemented in all elementary schools in 2012. Through the use of data notebooks, all schools promoted students-led parent/teacher conferences in 2013. A community celebration, funded by a grant from the Cleveland Rotary Foundation, is scheduled for March 2014, to recognize student leaders as well as community leaders. Elementary students also have the opportunity to display their talents through the Bradley County Schools Elementary Honors Choir which brings students together from each elementary school for a community concert. North Lee Elementary School was listed on the Tennessee Department of Education 201213 Reward School Cusp List for Performance. This recognition defines schools that were in the top 6 to 10 percent of schools for performance measured by a oneyear success rate.

Also of note, Charleston Elementary School progressed from a Focus School to an all “A” school on the 2013 Report Card. Bradley County Schools continues to promote student health and wellness through PE for Life. Coordinated School Health has also expanded the services of the Ronald McDonald Care Mobile to include tele-medicine. This state-of-the-art concept is being piloted this spring at Black Fox and Valley View Elementary Schools. Upon a visit to the school nurse, a student can be diagnosed by a nurse practitioner with the Ronald McDonald Care Mobile. This Skype-type medicine allows the nurse practitioner to receive images of a child’s ears, nose, or throat, as well as hear breathing and heart sounds from the student. Taylor Elementary School will be added to the program in fall 2014. Director Johnny McDaniel was named by the American School Health Association as the 2013 ASHA Superintendent of the Year. This award honors a superintendent who has shown exemplary leadership in cultivating school environments that make the connection between health and learning. Under the director’s leadership, Bradley County Schools CSH is committed to meeting the needs of the whole child in a coordinated and comprehensive way. When the Tennessee Department of Education released the 2013 Report Card in November, 2013, Bradley County Schools saw improvements in all accountability achievement areas except English II. While 60.4 percent of English II students were proficient/advanced in English, a percentage actually above the state average, the proficiency level did not reach the AMO (annual measurable objective) that was established as the accountability target for Bradley County. In academic achievement and growth, Bradley County Schools received an A in math. Since 2011, Bradley County Schools has intensified its focus on math beginning at the elementary level with Math Facts in a Flash. Of much significance on the Report was the Tennessee ValueAdded System (TVAAS) score which is used to measure a teacher’s influence toward student growth. Bradley County Schools received all 5s — the highest score — for three consecutive years. “Our teachers are working hard and doing their very best for our children,” stated McDaniel. “I am proud of them and appreciate the work they do. In Bradley County Schools, we believe our greatest resource is the teacher, and we pride ourselves on having some of the very best.”

Ralph BuckneR FuneRal Home is now the exclusive provider of the Cremation with Confidence™ guarantee.

Ralph Buckner Funeral Home

Mission is to provide affordable, quality service Ralph Buckner Jr., chief executive officer of Ralph Buckner Funeral Home and Crematory, is excited to announce some new additions and innovations for the funeral home in 2014. First of all, the funeral home is proud of its new website ( that went live on Jan. 1. It was eight months in the making to ensure it included all of the services offered. “We want to say thank you to all of the families we served in 2013; many of these have trusted our family since the 1950s,” noted Buckner. “We also want to offer our sincerest condolences to all of the Bradley County families who suffered losses this past year, regardless of what funeral establishment you choose. “I personally know the pain of losing a loved one close to you, and it’s a loss you really never get over. However, we make it our mission to help and try to make this time a little easier. We are focused on the future and want to do all that we can to help your family because we’ve experienced the grief ourselves,” he said. Ralph Buckner Funeral Home has its own on-site crematory so that you never have to worry about the integrity of our cremation process. The funeral home is proud to offer “Cremation with confidence™” guarantee. “We guarantee that your loved one never leaves our care, the entire cremation process is safeguarded, tracked and transparent to our customers. You can even watch the process if you desire and as some religions require,” Buckner said. The funeral home is proud of its Bridgemaker’s Grief Support Group, which helps more than 200 people every month. On the fourth Thursday of each month, this group meets for dinner at the Mountain View Inn, a time for food, fellowship, information and some fun. Also, the group travels five or six times a year to various locations, from the Cumberland

Playhouse or shopping in Gatlinburg to Alaskan cruises or Branson, Mo. Ralph Buckner Funeral Home partners with Fike Funeral Home (Fike-Randolph and Son Funeral Home) and McIntire and Associates Insurance Company to help underwrite some of the costs associated with this ministry, otherwise, it would be difficult and expensive for some families to attend the monthly meetings. “I can personally say after losing both of my parents and my daughter how important friends and family can be. They along with our belief in God and Jesus Christ will help us overcome these terrible losses. I am not telling you this is a cure-all or that the grief process is easy, but reaching out for help and support from those with who have had a similar experience can make a big difference,” Buckner said. If you would like information about Bridgemakers, contact Linda or Doyle Mayton at 423472-1152 or the website at Some other changes for 2014 are the addition of two large TV screens in the chapel to show the family DVD with music. Also, the home has two new hearses and will have three new limousines arriving in March, Buckner said. The restrooms have been remodeled. Buckner is also having the kitchen facilities renovated to better serve your family. There are several staterooms of varying sizes to meet your needs. The rooms can hold a funeral for 50 to 350 people. The funeral home also has ample parking for up to 300 vehicles, by far the largest in Cleveland, Buckner stated. Lastly, the funeral home has partnered with Faithful Friend Pet Crematory and Funeral Home to care for the your pet family members. “Through the years, we’ve had families ask us to help with the loss of a beloved cat or dog and

now we can assist you family memorialize your animal friends,” Buckner said. For more information, contact Faithful Friend Pet Crematory and Funeral Home at 423-7905700 or visit their website at “My father, Ralph Buckner Sr., built his funeral homes by providing the highest service, compassion and care for each family, and we continue that tradition,” Buckner noted. “We want to serve you the same way we would want to be served. Our mission at RBFH is to provide an affordable, quality and honorable funeral service for all families regardless of economic means, and treat each family with love, compassion and respect. We want you to be pleased with the services you select,” he said. It is the goal in 2014 and Ralph BuckneR JR. is beyond to exceed your expectations. If we can help you, call us chief executive officer of Ralph anytime, day or night at 423- Buckner Funeral Home and 472-1152. Crematory.

Ginger Davis services a chief financial officers for Life Bridges. Members of the board at Life Bridges are Dr. RaymondBrown, Eddie Cartwright, Ralph Suimmers, Dr. L.E. Wooten, Peggy Pestefield, Bob McIntire, Martha McDowell, David Fair, Jim Edgemon, Drew Robinson, Pat Ensley and Ken Webb

Serving the Community for over 40 Years

Life Bridges

Services for Children and their Parents x Head Start x Early Head Start x Pre-K Services for Victims of Domestic/ Sexual Violence x 24-Hour Hotline (476.3886) x Harbor Safe House x Crisis Counseling x Court Advocacy

From Page H1

opened a new Medical Residential home. The agency acquired a supported living home through a THDA home grant. “CARF certification is the gold standard of approval awarded to agencies that excel, and Life Bridges has just received this honor for our 19th year consecutively,” proudly asserts Diane

Jackson, chief of operations. “We are excited about the future of Life Bridges in our community. Not only are we serving Americans with intellectual and physical disabilities in Bradley County, but we have become the special-needs business model for other communities across the country to emulate,” Jackson said.

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section h—Cleveland Daily Banner—tuesday, February 25, 2014—3

Southern Heritage enters 16th year A-1 CLOSEOUTS With consistent recipe for success

Since first opening its doors for business in a modest modular banking office in April 1999, Southern Heritage Bank has followed a consistent recipe for success: Always put the customer, community and shareholder first … and everything will cook up just right. Sure, SHB has further perfected its recipe by adding some bricks and mortar, a pinch of technology here and a dash of new talent there. But as Southern Heritage completes 15 years in Cleveland next month, the locally owned bank — with more than 60 employees and 800 shareholders —  has blended a satisfying combination of growth and stability. With three strategically located offices in Cleveland, Southern Heritage has methodically moved up in local market share of deposit rankings. As of June 30, 2013, SHB was ranked third by the FDIC with 14.6 percent of Bradley County deposits, making it the highest ranked of community banks (behind only First Tennessee and BB&T). While growth is important to any thriving bank, stability is of even greater importance to most depositors and shareholders. Within the past few months, Southern Heritage earned top safety and security accolades from two national independent ratings companies: n Weiss Ratings — “Excellent” rating … offering its customers “outstanding financial stability.” n Bauer Financial —  “5-Star” rating … for “strong and vigilant banking practices.” A major reason for Southern Heritage Bank’s consistency is the original executive management team has remained intact, led by Lee Stewart, president and chief executive officer; Steve Ledbetter, executive vice president and chief financial officer; and Virginia Kibble, executive vice president and operations officer. “Our bank’s mission is to provide an exceptional value to the community,” said Stewart. “We

SOUTHERN HERITAGE staff members include, from left, sharon welch, main office head teller; Karen Crittenden, waterville springs head teller; Maxine Murray, customer service officer; Paty Locklear, assistant vice president/personal banker; Connie houser, customer service officer; Brooke Fairbanks, branch operations officer; sandy hartert, customer service representative; and Cornelia Marcrom, customer service officer. Not available for the photo were Brenda Brown, vice president and customer service; Carol Murray, teller operations officer; and shannon Dill, customer service representative. strive to keep our promise to families, consumers and small businesses to be a communityowned provider of financial services … to promote the economic health of Cleveland and Bradley County … to enhance shareholder value … and to reflect Christian values in all of our business relationships.” Although Stewart is quick to acknowledge his employees for “fulfilling the bank’s mission with customers,” he credits the board of directors’ diligence in guiding the bank’s policies from year to year. Southern Heritage Bank’s board is comprised entirely of local business and civic-minded leaders: Chairman Len Graham, Roger Jenne, Larry McDaniel, Lester Simerville, Jim Williams and Jim Workman, along with SHB officers Stewart and Ledbetter. “We have also benefitted from support of three retired directors: Hank Smith, C.A. Kyle and

Danny Hays. Our original chairman of the board, Dr. Eddie Duncan, gave us incredible support in our early days and Charlie Burns offered great wisdom prior to his recent death. It has certainly been this team of staff and directors that has made us who we are,” Stewart said. The bank doesn’t limit its role to providing financial products and services. SHB also focuses on serving the community by supporting a variety of outreach activities. The bank’s biggest annual effort is the “Cleveland Helping Cleveland Food Drive.” The bank works closely with the local United Way to improve the quality of life for many families throughout Bradley County. It has evolved into the county’s largest food drive, and participation has expanded to include many local businesses and schools. “The response from the schools impresses me,” stated

Stewart. “These students are our future leaders. They are building a sense of community and giving back through this food drive and other projects in our area.” Although proud of their bank’s growth and progress, the Southern Heritage board, officers and employees will not remain satisfied with the current “recipe for success.” Further ingredients will be added that appeal to the evolving tastes of customers’ right here in Bradley County. “Whatever technological or economic changes are ahead, our staff wants to be here to help meet the challenges our customers face. Our delight comes from knowing our customers and offering consistent and caring service,” Stewart said.

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4—Section H—Cleveland Daily Banner—Tuesday, February 25, 2014

Zion Assembly Church of God celebrates 10th anniversary Zion Assembly Church of God is a body of Spirit-filled believers who have covenanted themselves together with God and one another to live under the government and teachings of Christ and the Apostles. This commitment is firm, even in this time of universal apostasy and the rising tide of antichrist, when as predicted so many professing Christians and churches are “falling away” and “departing from the faith” (Matthew 24:3-14; 2 Thessalonians 2:1-12; 1 Timothy 4:1-3; 2 Peter 2; 3:1-12; Jude 3-19; Revelation 2:5). Zion Assembly is rooted in the classical holiness-Pentecostal tradition of the faith and more particularly in the prophetic vision of the church that illuminated the minds and excited the passions of the pioneers of the Cleveland-centered Church of God movement. The ministers and members see themselves as restorers of primitive Christianity, not only of the gifts and powers of the Holy Spirit but also of the divine government and discipline of the Gospel church. Historic Meeting On April 18-20, 2004 about 400 Spirit-filled believers from several religious organizations met in Pigeon Forge, for a weekend of prayer, worship, preaching and soul-searching. This conference was called with a view to discover (or rediscover) the doctrine and governmental form of the Gospel church, with the expectation of leaving Pigeon Forge having restored the church of the Bible. Accordingly, after two days of discussion and prayerful consideration in an atmosphere filled with the Holy Spirit, a call was made in the afternoon on April 20 for those of “like precious faith” to come forward and unite themselves together by a sacred covenant to accept the Bible as God’s infallible Word and to live under the government and teachings of Christ and the Apostles. On that historic occasion, 83 sober-minded believers came forward and publicly committed themselves to this high and noble calling, 17 of whom were ministers. In the afternoon session, some preliminary decisions were made by the newly-formed body of Christ, including accepting the name “Zion Assembly Church of God” for the fellowship — Zion being considered the most distinct and proper name of the church in the prophetic Scriptures and “Assembly” and “Church of God” being considered more or less descriptive terms used to identify the church’s nature and function. In addition, an Abstract of Faith and system of government

and polity were agreed upon, and a presiding bishop (Wade H. Phillips) and assistant presiding bishop (E. A. McDonald) were elected. Other leaders also were appointed to strategic positions and functions. It was also agreed that a church paper should be launched as soon as possible under the name, Voice of Zion. It was further resolved in this historic meeting that the highest tribunal of authority of the church (under the headship of Christ) is the “General Assembly” — the collective gathering of the church’s ministers and members from around the world in sacred council to “bind and loose in the earth what has been bound and loosed in heaven” (Matthew 16:18-19; 18:18-20; Acts 15--16:5). Initial Growth and Development After the historic meeting on April 20, 2004 was dismissed, the 83 ministers and faithful laymen returned to their fields of labor and organized themselves into four local churches in three states. Being without physical facilities, most of these worshipped at first in private homes, garages, and business offices. Within weeks several more congregations had been organized in several more states, including West Virginia, Ohio, Tennessee, Maryland, California and North Carolina. Also the first monthly edition of the Voice of Zion magazine rolled off the presses in June and was mailed out to more than 200 subscribers. By the time the first General Assembly convened on Sept.2326, 2004, the church had ordained 14 bishops and nine deacons, licensed 27 evangelists and set in order 13 churches in 10 states. The Assembly report in 2004 (five months after the church had been set in order) showed that $95,499.46 had come into the General Treasury for operational expenses at the International Offices. The finances increased each year thereafter. In 2013 the General Treasurer reported receipts of $ 470,360.23. In 2005 the church launched its School of Ministry, a Bible training program that has grown each year in the United States and expanded into eight other nations. The church’s education arm conducts regular terms of the school in California for the Pacific Coast region and also here in Cleveland for Eastern United States. Extension schools are also conducted around the world offering one-week and two-week sessions. More than 2500 students have attended the schools and several hundred have graduated with Teacher certificates and Biblical

Studies diplomas. Youth conventions are held annually in Cleveland and on the Pacific Coast. Last year more than 500 attended the two special events, both of which were blessed with mighty outpourings of the Spirit. The church also sponsors annual youth camps in several states and regions. In 2008 the church launched a radio program and in 2011 a television program via the internet. It also created a website in 2008. Visit For more information on the church’s global ministries, call 423-476- 3337. World Outreach In July 2004 the church’s world mission outreach was launched with seven local churches being established in Kenya in East Africa under the leadership of Bishop Joshua O. Amara. By the next Assembly, seven churches and missions had been established in neighboring Tanzania; and Kenya had increased to 18 organized churches and missions. By 2009, 51 churches and missions had been established in 18 states in the USA and 127 churches and missions in 16 other nations — Cambodia, Dominican Republic, England, Guatemala, India, Kenya, Tanzania, Mexico, Myanmar, Thailand, Uganda, Pakistan, Nicaragua, Nigeria, and the Philippines. Today, Zion Assembly is supporting 36 full-time overseers missionaries in 35 nations, and providing support and oversight also for several children’s and orphan’s ministries in five nations. Currently the church has 82,000 members and 832 ministers in 35 nations.

ZION ASSEMBLY Church of God’s International Ministries Center is located at 5512 Waterlevel Highway. 2006 and dedicated during the General Assembly that same year. The beautiful sanctuary seats 300, and the facilities include a large vestibule and reception area, six offices, two large classrooms and a library and archives. Prophetic Vision While Zion Assembly does not boast of being God’s church exclusively in a strict sense, and accepts that it is part of the larger dimension of God’s family and kingdom, yet the fellowship sees itself as being uniquely called and raised up by the Lord to complete the church’s mission in the world. The fellowship therefore maintains its own order and discipline and, for the most part, “pulls in its own harness” in regard to fulfilling Christ’s commission to the church, namely, to teach and disciple all nations in His “all things whatsoever” message (Matthew 28:19-20). The church believes that God will in these last days according to His miraculous power and prophetic Word “gather together in one the children of God . . . scattered abroad” (John 11:51-52), and that indeed “there shall be one fold, and one shepherd” (John 10:16; see also Ephesians 1:10; 2:11-19; 4:11-16; 5:26-27; Isaiah 60:1-5; et al.). The church labors therefore under this prophetic hope and joyful expectation.

nacle at the International Ministries Complex located at 5512 Waterlevel Highway (the same as 64 East going toward Ocoee). The pastor is Todd McDonald who serves with his faithful wife, Cheryl, and their four children: Matthew (19), Andrew (17), Rachel

(15), and Elizabeth (13). Services are Sunday school 10 to 11 a.m.; Morning worship 11 a.m. to noon. Sunday evening worship and evangelism is at 6.. Mid-week Bible study is at 7 p.m. For more information in regard to the various ministries and special services, call 476-3337.


International Ministries Center The church’s leaders, envisioning the need for the development of an international center, purchased in 2004 a large abandoned building setting on about three acres of land on Waterlevel Highway (the property is located Local Church in Cleveland about five miles from downtown The local church in Cleveland Cleveland). meets and worships in the taberThe local church began immediately to meet in a corner of the building, and plans began to be made to reconstruct the old building and add to it the necessary space to serve for the International offices and ministries as well as provide a worship center for the local church and regional ministries. The original property was purchased for $225,000 and the reconstruction and additions cost $450,000. The project was completed in

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Section H—Cleveland Daily Banner—Tuesday, February 25, 2014—5

than durability and ability to hold up to disinfection chemicals. They are also great for patients who are happy wearing their glasses most of the week but would like the convenience of contacts for sports or social activities on the weekends and other occasions. “With these lenses, patients don't have to worry how old they are or if they changed their solution or are the newer lenses in this case or that one?” Many patients try these lenses to wear occasionally and end up wearing them every day since the comfort and vision are great. Another development is contacts you sleep in at night then remove in the morning and have clear vision with no lenses at all until the next night. Dr. Peterson said, “Lots of patients think about having laser vision correction but only a small percentage actually do because of cost or fear of sur-

gery. The CRT (corneal refractive therapy) lenses gently reshape the eye while you sleep. These lenses are FDA approved for patients of all ages for correction of myopia (nearsightedness) and some amounts of astigmatism. Since the changes to your eyes are not permanent, you have control and flexibility in your vision correction.” Another advance is a new daily disposable lens that 9 of 10 patients report “feels like nothing at all.” These new water gradient lenses by Alcon are also six times more breathable than the leading daily disposable contact lens and are preferred 13 to 1 over patients' previous lenses. Spectacle lenses are becoming more patient specific as well. Bifocals are being used less with the advancements in the new progressive lenses. Bifocals are 1950 technology yet we still see patients wearing

them even though they work poorly for computer and other mid-range activities. While earlier progressives distorted vision and limited peripheral vision, new designs give much more working area at all distances. For those with high computer demands or those that work on multiple screens, we have specific lenses designed with this in mind. Variable tint lenses that darken have improved. You can get lenses that polarize as they darken and even darken behind your car's windshield. Additionally, new non-glare lenses are tough to scratch and easier to clean while making those headlights a lot easier to deal with at night. Oakmont Eyecare is located at 2020 Keith St. For appointment information, call 4726517. Doctors at Oakmont include Dr. Peterson, Dr. Walter F. Peterson and Dr. Kari Hudson.

Tennessee Valley Federal Credit Union There are two locations to serve customers

Established in 1936, in Chattanooga, Tennessee Valley Federal Credit Union has been serving the Cleveland area for more than 20 years. TVFCU offers all the financial services you would find at a bank, from things like car loans and checking, to mortgages and convenient online services. But unlike many of their competitors, they’re local and they’re owned by their members. “Our not-for-profit status allows us to put the needs of our members first, and our goal is to provide caring, personal service, with better rates and less fees,” said Blake Strickland, president and chief executive officer. With 14 branches, including two in Cleveland and one in Athens, TVFCU serves more than 98,000 members. TVFCU membership is open to anyone who lives, works,

Banner photo, HOWARD PIERCE

TENNESSEE VALLEY FEDERAL CREDIT UNION provides service with two branches in Cleveland. One is located in North Cleveland at 180 Stuart Crossing N.E. and the other in South Cleveland at 2440 Treasury Drive S.E., shown. worships, volunteers or attends school in any of the following 13 counties in Tennessee and Georgia; Hamilton, Bradley, Polk, McMinn, Rhea, Bledsoe, Sequatchie, Meigs, Grundy,

Marion, Walker, Dade and Catoosa. The South Cleveland branch is located at 2440 Treasury Drive S.E., off of APD 40, near Walmart. And the North

Cleveland branch is located at 180 Stuart Crossing N.E., off of Keith Street, across from Don Ledford Buick, Cadillac, GMC. Call 634-3600, or go to to find out more.

Sonlight Realty helps residents sell, buy property certification. By listing with Sonlight Realty, your property will be available for viewing by a very broad audience. The greater your home’s exposure, the greater the chance it will sell quickly and closer to your asking price. Sonlight Realty listings are syndicated to 80-plus Internet websites. The housing market is an everchanging industry and Kennard brings knowledge of the ways the industry has changed. His knowledge of current technology and real estate marketing gives his clients a decided advantage in today’s market. Kennard’s website sales expertise and areas of multiple listing services will increase the exposure of your property from North Georgia to north of Knoxville. In addition, Kennard’s marketing network includes active

membership in the Chattanooga Board of Realtors, the River County Board of Realtors, the Knoxville Board of Realtors, and the Bradley and Polk County Chamber of Commerce. Connecting buyers to their dream properties is what Roger and Connie Kinnard have done for decades. The firm added a new affiliate real estate broker during the past year — Harold W. Parker. Let their expertise do the same for you.

People do read small ads. You are reading one now. Call The Banner 472-5041



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his own real estate company in Ohio. In addition to being the broker/owner of Sonlight Realty in Ohio, Kennard also served as a certified auctioneer and residential appraiser. He and his wife, Connie, initially moved to the Tennessee Valley to be close to their family, but their decision to return to real estate was due to a love for this community and area. Kennard’s professional designations include CDPE — Certified Depressed Property Expert, BPOR — Broker Price Opinion Resource Certification, e-PRO — Internet Professional, CRS — Certified Residential Specialist, GRI — Graduate Realtors Institute, ABR — Accredited Buyer Representative, SRES—Senior Real Estate Specialist, and SFR — Short Sales and Foreclosure Resource


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The beauty of the Tennessee Valley and the current rise in industry in our area have led to an influx of new people moving to our community. Couple this with resurgence in the current real estate market, and many residents may be looking to sell their homes. In this type of market, it is important to find a Realtor who not only has a wealth of experience, but also one who is motivated and can connect you and your property to a broad market. Roger Kennard, Clevelandbased broker/Realtor, in the summer of 2012 opened Sonlight Realty, an agency that offers real estate services to help expedite the sale of your property and purchase of a new property. Kennard brings more than 36 years in the real estate industry, 26 of which were spent brokering

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“Our lives are changing with more of our day focused on computers, smart phones and tablets at work, home and even displays in newer cars. Eye care professionals, contact lens manufacturers and design specialists for spectacle lenses have been developing new products to help relieve some of the eye strain while making the lenses more comfortable,” according to local optometrist Dr. Blake Peterson. Dr. Peterson said, “The biggest trend I see is more patients opting for the daily disposable contact lenses.” In the past these lenses were available for only a small percentage of patients and were fairly expensive. As of 2014 we now have daily disposable lenses available for farsighted, nearsighted, astigmatism and even bifocal/multifocal designs. With daily disposable lenses, contact lens manufacturers can concentrate on comfort and wetness rather


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6—Section H—Cleveland Daily Banner—Tuesday, February 25, 2014

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Section H—Cleveland Daily Banner—Tuesday, February 25, 2014—7

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3575 Adkisson Drive . Suite 1050 . Cleveland, TN 37312 (423) 559-7805 / (865) 803-6421 Email:

8—Section H—Cleveland Daily Banner—Tuesday, February 25, 2014

Coldwell Banker Commercial dedicated to business clients

CPQ ReCenTLy printed and installed this large format (25-by-8 foot) downtown mural illustrating historic Cleveland for MainStreet Cleveland.

CPQ continues to expand local outdoor signage, graphics services Cleveland's CPQ Professional Imaging continued to expand on their new digital sign and graphic service, which was initially launched in 2012. Unlike most of CPQ's products, which are sold to customers all across the country and internationally, the sign and graphics services are uniquely well positioned for local use. For more than 30 years CPQ Professional Imaging has been a leading, nationally recognized provider of photographic output and services for the professional school, wedding and portrait photographer. Over the past few years, they have added digital press printing — which has allowed full scale production of greeting cards, photo books, calendars, and marketing collateral for business customers. They continue to diversify into new markets. For over a year CPQ has been the only print provider in the

area to offer commercial interior/exterior grade latex-based printing using the HP Scitex wide format L28500 Latex Printer. Using revolutionary HP waterbased latex inks, the device allows CPQ an entry into new markets, while businesses have a new avenue towards “going green.” “The L28500 prints on FSCcertified material, which is important for organizations that require ink and substrates to be GreenGuard Certified,” explains chief operations officer Paul Kimball. “With this device you totally eliminate VOC’s (Volatile Organic Compounds) from the equation, which have always been an issue in solvent-based printing. Not only is the media from this printer indoor-friendly — it has a 3- to 5-year fade resistance in outdoor applications, and even longer with lamination.” The company has partnered

with corporate designers as well as ad agencies like Shannon & Associates Advertising to produce both banners and vinyl signage (mounted to aluminum) that can be seen in and around Cleveland. It’s also ideal for trade show booth graphics, fabric textiles, and even temporary (removable) wallpapers and window films. At widths of up to 108 inches, it provides a lot of versatility for customer needs. “When we saw the price points and delivery times for some of the various output, we saw a market opportunity we could make a significant impact in — in terms of competitive pricing, quality, and delivery time — but even more so the range of products we could make available to Cleveland businesses.” For more information go to or call 423-4796186. CPQ is located off APD 40 at 550 Industrial Drive S.W.

is a registered tradeCommercial clients are mark licensed to looking for solutions that Coldwell Banker Real allow them to stay comEstate LLC. Through its petitive. In order to navindependently owned igate today’s environand operated offices, the ment and provide clients Coldwell Banker with best-in-class servCommercial network is ice, it is essential to have a premier provider of a very focused and dedireal estate services and cated strategic plan. is a leader in the comColdwell Banker mercial real estate Commercial Hamilton & Associates is Cleveland’s Loye Hamilton Rufus Triplett Brad Benton industry. The Coldwell Banker only real estate firm Commercial network of strictly dedicated to commercial clients; offering full ognized names in commercial brokers serves the needs of owners and occupiers in the service commercial sales, leas- real estate. For 2013, the CBC organiza- leasing, acquisition, disposition, ing and property management. Loye Hamilton, owner, has tion had some big plans as to structured finance and management of all property types. been a figure in our local busi- the direction of the company. An aggressive media plan to The Coldwell Banker network ness community for over 50 secure CBC as thought leaders: of commercial brokers can be years. “2013 offered some tremen- Google Adwords, online ban- found in 41 countries in North South America, dous opportunities for economic ners, print advertisements, America, growth,” said Hamilton. “We sponsorships and social media. Europe, Africa, Asia and Technology enhancements: Australia. Coldwell Banker Real expect to see even large levels of Mobile version of CBCworldwide Estate LLC is a subsidiary of increases in 2014.” New to the firm in 2013 is with Apps for all platforms; as Realogy Corporation, the world’s Rufus Triplett. He has nearly well as enhancements to the largest real estate franchiser. For additional information on 50 years of banking experience existing tool sets. Enhancing the Global Client the Coldwell Banker in his background. He is dedicated to meeting the client’s Solutions team to secure more Commercial organization, visit the brand’s website at www.cbcexpectations of Coldwell Banker business for the organization. Coldwell Banker Commercial, or contact them Commercial Hamilton & Affiliates is one of the leading at 1-800-222-2162. Associates. Coldwell Banker Commercial Coldwell Banker Commercial franchisers of commercial real is a global organization of well- estate services through the Hamilton & Associates, LLC can managed, highly profitable Coldwell Banker Commercial be reached at 423-476-5632 or visit www.hamiltoncommercial. offices delivering the highest brand. Coldwell Banker Commercial com. quality service to clients. They are poised for growth, and ready to provide direction in an ever-evolving business environment. Whatever the market conditions, Coldwell Banker Sterling Pointe Shopping Center Commercial professionals can (Beside Great Clips - New Walmart Center) proceed with confidence, knowing that they have the resources of a rock-solid value proposition, a team of driven, forwardthinking experts on their side, and a roadmap to success — all backed by one of the most rec-


Water Workz Marine expands to large facility Water Workz Marine Inc. provides marine sales and repairs. Wesley Eshenbrenner, who has been in the industry since 2001, established the business in 2010 to buy and sell used and new boats, do boat repair and sell marine parts. The company has expanded to a larger facility, increased the

number of marine repair technicians and now has a larger parts and accessory department. In the past year, the company has increased its inventory of Avalon luxury pontoon boats and added Xpress all-weld bass boats. It also offers Yamaha, Honda and Suzuki Brands. Eshenbrenner is a member of

the American Association of Marine Technicians. He has completed Mercury and Honda Marine Product Knowledge Training Camps and is a Yamaha and OMC Certified Specialist. He also holds a certification in business management from Cleveland State Community College. Operations manager Lyn Rousselle has more than 45 years in middle and upper management, sales and service support, customer service and accounting. The rest of the staff includes

two service technicians and two sales representatives who have cross trained and prepared to fill in when necessary. The team of six have in-depth boating knowledge and a combined practical work experience of more than 100 years. Water Workz Marine Inc. has been voted best boat dealer in Bradley County in the Cleveland Daily Banner’s Reader’s Choice awards, for both 2012 and 2013. Located at 3201 APD 40, Water Workz Marine Inc. can be reached at 476-0020 or online at

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Morningside offers all the comforts of home Morningside Assisted Living facility, located at 2900 Westside Drive in Cleveland, is a place for living life to the fullest. It is an assisted-living residence that promotes maximum independence and dignity for each resident, while providing the necessary assistance for daily living. Life at Morningside offers all the character and comforts of home and much, much more. “We strive to be the best in our field,” according to Pam Turley, RN and director. Morningside has unique programs and resources designed to meet the total needs of the residents in the five aspects of quality of life: social, physical, intellectual, emotional and spiritual, as part of its Healthy Generation program. Dianne Howell is the Healthy Generations director. Morningside participates in Second Wind Dreams, a program that helps the residents to make their dreams come true. Morningside also promotes a specialized wellness program including regular health assessments, fall-prevention education and a hydration program, plus assistance with chronic condi-

tions such as diabetes, arthritis, hypertension and depression. Other features of Morningside are weekly housekeeping, personal laundry and linen services, professional residents assistances, emergency response system, complete dining services and nursing and medication assistance. Additional services are emergency call pendants, pharmacy services, beauty salon, cable TV and telephone. All utilities are included and each room has individual climate control. Morningside is equipped with a WanderGuard Protection System. The facility is always adding new activities and innovative ways to keep residents entertained and involved. The most outstanding thing about Morningside is the small, homey, loving atmosphere — it feels like home. The residents and staff really care about each other, just like a family. Morningside of Cleveland is owned by Five Star Senior living. Call today for a complimentary tour and lunch. ——— Online:

First Row-Left to Right.: Bridgett Alden, Lola Curry, Christy Vanauken, Tammy Weik, Ashley Gibson, Candi Smith, Lindsay Becker, Jennifer Carlton, Dana Stringer. Back Row-Left to Right.: Hollie Chancey, Josyln Jones, Debbie Ames.

Section H—Cleveland Daily Banner—Tuesday, February 25, 2014—9

Museum Center is telling the story of the Ocoee region

The Pool Place is located at 145 Stuart Road N.E., Cleveland.

The Pool Place will help you find the best pool to meet your needs There is nothing quite like having your own pool and a nice outdoor living area at your home. Helping you select the best products for your backyard is what The Pool Place does best. The Pool Place has locations in Cleveland, Chattanooga, Maryville and Knoxville. Founded in 1953, the company entered the pool business in 1980 in Chattanooga. Today it operates as a third-generation, family owned business — the area’s leader in backyard living. The Pool Place is now in its fifth year in Cleveland. The Pool Place is a one-stop shop for backyard living, offering a vast array of furnishings, shade, and swim products designed to contribute to a more active and healthy lifestyle. They pride themselves on their excellent customer service, as well as

quality and innovative products. Last year they introduced a brand new in-ground pool line, PoolBlue. They saw exponential growth with this affordable and versatile inground pool program. “With a 100 percent transferable lifetime warranty on the entire pool, you can be worryfree while enjoying your summer,� said CEO/President Frank May. There are four popular sizes and shapes, as well as several customizable options. “High-quality inground pools in our market are now affordable and definitely worth considering,� said May. To supplement the backyard living elements, The Pool Place is also offering an array of architectural shade products; including gazebos, pergolas, screened porches and pavilions.

“We believe that in the South, shade is core to comfortable backyard living and our offering is not only vast, but high quality and price competitive,� according to a sales associate. Becky Elam and Gin Barringer in Cleveland have a combined 50+ years of expertise and knowledge in the industry, and will be glad to help you find the perfect outdoor solution for your backyard. This family-run business thrives on helping families enjoy their backyards one summer at a time. They enjoy the friendships they have made from repeat customers over the years and look forward to many more. The Pool Place is located at 145 Stuart Road N.E., Cleveland. The Chattanooga location is at 6240 Perimeter Drive, off Lee Highway.

Progress is defined as “forward movement toward a destination.� There is no better word to describe the improvements that have been made at Museum Center at 5ive Points, according to Hassan Najjar, executive director “Telling the story of the Ocoee region is our mission and you’ll find that our compelling exhibits and dynamic programs do just that. We are working hard to make the Museum a destination for you and your family,� he said. Over the past year, the museum has revamped the website (, added more benefits than ever to the membership program, created an entirely new rotating exhibit space, increased the program offerings for adults and families, and more. And they are not done yet. Like many venues that compete for resident’s valuable time, the musuem measures its success by support, feedback, and visitation, Najjar aid. “As we settle into 2014, we invite the public to take a second look at their local museum — Connect with friends who enjoy our region’s history at one of our member openings; bring your kids to our family days for hands-on history activities for all ages; and find unique, locally made art, gifts, and books at the Museum Store,� he said There is something for everyone from adults to families and everyone in between and the members enjoy the majority of these programs for free or at a discount. The staff at the Museum Center is looking forward to 2014

Ferguson Enterprises has three stores in tri-state area One of the largest plumbing wholesale distributors in the United States is located in Cleveland. Ferguson Enterprises is located at 3375 Old Tasso Road. It also has stores in Chattanooga and Dalton, Ga. Ferguson Enterprises is part of the Wolseley plc group of U.S. companies. Bart Siener, manager of the Cleveland location, noted

Ferguson offers professional services at its three stores to assist contractors and builders. It provides design services for homeowners and remodelers. The distributor also stocks a large inventory of industrial supplies, weld pipe and fittings. The firm has its own actuation center to produce custombuilt valves. With more than 17,000 asso-

ciates in more than 1,350 locations in 49 states, the District of Columbia, Puerto Rico, and Mexico, Ferguson Enterprises is one of the country’s largest suppliers of quality products such as Kohler, Delta, Moen and other brands. Ferguson is alo now an HVAC dealer. The firm takes great pride in delivering exceptional customer service.

Ferguson Enterprises is serviced by eight regional distribution centers. It has convenient access to a large inventory of plumbing supplies, pipes, valves and fittings, waterworks, building material and heating and air-conditioning products. The Cleveland store is open Monday through Friday, 7 a.m. to 5 p.m. For more information, visit or

with great excitement as we prepare new offerings for the community. There are many ways to connect with the Museum Center at 5ive Points. You can find our calendar and upcoming exhibits online at We are also on Facebook and Twitter (@MC5pts).

“We would like to thank the community for their support as we preserve the past for the present and future,� Najjar said. Located at 200 Inman St., the museum is open Tuesday through Friday, 10 a.m. to 5 p.m., and Saturday, 10 a.m. to 3 p.m. Admission is $5 for adults; $4 for students and seniors; and free for children under 5.


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10—section h—Cleveland Daily Banner—tuesday, February 25, 2014

HoneyBaked Ham and Café have eat-in, take-out or catering options

SURF’S UP CAR WASH is not only energy-efficient, but uses the latest in technology.

Surf’s Up Car Wash reclaims 80 percent of water it uses In the year and a half Surf’s Up Car Wash has been open, they have become a fixture in Cleveland, noted Jon Woodward. Located on Guthrie Drive just off 25th Street, Surf’s Up Car Wash is an energy-efficient and up-to-date technology-based business. Woodward built the facility with the environment and saving money in mind. “We reclaim approximately 80 percent of the water. Very little waste goes into the city sewer system,” Woodward said. A complex series of filters cleans the water 24/7, according to Woodward. But the green technology extends into the electronics of the system as well. Variable Frequency Drives, or VFDs, control the energy emitted to the components of the entire mechanical system in the car wash and process. The VFDs regulate the power and allow the system to be more energy efficient by gradually increasing the rate instead of surging the system. It doesn’t become dormant if no activity is occurring, but automatically scales back the amount of electricity being used, according to Woodward. From top to bottom, the design team incorporated energy saving features. The building which was constructed by Gene Rogers Construction and

designed by Rick Lee, has a reflective white exterior and roof system. The computerized components of the car wash system which promotes the green effect were designed and installed by Innovative Control Systems. Another option is “Speed Pass.” A client can purchase a monthlong radio-frequency ID tag which is affixed to the windshield of the car. If the clients choose, they can wash their car daily for one price included in one of three packages provided by Surf’s Up. “The client pulls into the auto pay system and the ID reader opens the gate automatically. They can then proceed to the tunnel and wash their car,” Woodward said. The base price for a car wash is $5. That will get a client a run through the wash, as well as free vacuuming, air freshener and window cleaning. Clients pull up to one of the two self-pay modules and select the specific grade of wash they want for their vehicle. Once through the automated pay system, it’s off to the tunnel where technicians make sure antennas and other car parts are safe to undergo the brush system. A tracking system keeps up with the client’s choice of service. The tires and wheels are power washed and, if necessary,

manual brushing is done. Brushes spin and car wash detergent is dispensed through a computerized system. The specified wash cycle is completed with a rinse and eight dryers which produce airflow of approximately 140 mph, according to Woodward. The work doesn’t end there, but is really just beginning. “We have four 750-gallon tanks [through] which the water from the car wash is recycled, filtered and cleaned, and then stored for reuse. Another feature of the new car wash is a buff and wax system. The client gets a premium car wash along with a buffed-in liquid car wax. The city of Cleveland and city manager have been happy with the work they have done for them, Woodard said. “We wash all of the police cars for one annual amount. We have them set up with the RFID tags, and they are able to come through the car wash as much as they would like for no additional charge. Their vehicles look better than ever. They are all very happy with the experience,” he said. Woodward also owns Surf’s Up in Signal Mountain. “We are keeping Cleveland and Chattanooga clean, one car at a time,” he said. For additional information, visit

The HoneyBaked Ham and Café opened in Cleveland in December, 2012 and the response from the community has far exceeded expectations. A repeat customer base, as well as new customers that discover them on a daily basis, has resulted in a phenomenal year. The business has done so well the owners, Marty and Tricia Sluder, were able to take early retirement from Olin Corporation. Marty had nearly 35 years of service and Tricia had nearly 34 years, and with a full-time work schedule and opening a new business, free time was a rare commodity. After determining that the business was on solid footing, they felt it was time to close the chapter of their lives with Olin and focus strictly on their business and activities with their three grandsons. The location at Cleveland Towne Center, near Target, has proven to be a good choice. The Cleveland Towne Center is on Paul Huff Parkway, directly off Interstate 75 at exit 27, so it is convenient for customers who travel by interstate or on Paul Huff Parkway, with easy access from several entrances. The Cafe offers soups, salads and sandwiches every day from 10 a.m. to 7 p.m., Monday through Saturday, with a dining room available for those who would like to dine in. Takeout is also available as well as a wide range of catering options. Catering can be accomplished with individual box lunches for a quick meeting at the office, or platters can be assembled for larger gatherings. Platters can be made with individual sandwich servings and side items, or meat and cheese trays for buildyour-own settings. They also offer fruit trays,

vegetable trays and dessert trays. The past year has afforded the opportunity to cater many events, from small family gatherings and celebrations, to large school and public meeting functions. Catering requests can be fulfilled by calling the store directly at 476-0056. They also have gift cards available and for business owners, they offer business-to-business gifting. That option makes it easy for employers to recognize and reward their employees through gift cards or products. Many local companies from Cleveland, Dayton and Athens utilized HoneyBaked businessto-business options to reward their employees and valued clients. Large product orders for hams or turkeys can be delivered onsite to the company, or gift orders can be picked up at the store. Care is taken that every detail is perfect. Orders for employee gifts can be placed at any time by contacting Craig Sluder, general manager. Side items on the lunch and catering menus include potato salad, pasta salad, broccoli bacon bliss and mandarin pineapple dream, all favorites with their repeat customers. Chicken salad, ham salad and smoked turkey salad are made fresh daily in the store and are available to take home by the pound. They also have a wide assortment of frozen side items for take-home: sweet potato soufflé, broccoli rice casserole, macaroni and cheese, green bean casserole, turkey gravy, cinnamon apples and cornbread dressing, just to name a few. Desserts like red velvet cake, carrot cake, apple walnut pie and cheesecakes are available, with chocolate rum cake a popular favorite.

They also have barbecue ribs, smoked turkey breast, and roasted turkey breast in addition to their world-famous ham. Their signature ham is available in boneless, mini and half hams, and also slices in onepound packages. Easter will be celebrated on April 20 this year, just in time for warmer temperatures and longer days. HoneyBaked will be introducing new products for Easter: Orange Rolls, Blueberry Coffee Cake and Pineapple UpsideDown Pie. The Coconut Cake and Lemon Crème Cake will also be returning. With nicer weather ahead, customers who enjoyed the outdoor patio last year will be glad to return to the outdoor seating. Over the past 15 months, the Sluders have heard many customers express their happiness that Cleveland has a HoneyBaked, eliminating the drive to Chattanooga or Knoxville. The store has a huge following from Dayton, Athens and Benton as residents have realized the business offers lots of choices. Guests have been very complimentary on the friendliness of the associates, the menu choices, and the cleanliness. The expectation of every employee is that the entire store, including production room, sandwich preparation area, and the restrooms are kept in immaculate condition. Marty and Tricia, along with Craig, welcome their returning customers and first-time guests to come in for a warm welcome and a delicious meal.

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Section H—Cleveland Daily Banner—Tuesday, February 25, 2014—11

Celebrating 35 Years Past - Present - Future

Since 1979 ~ 35 Years and Going Strong

12—Section H—Cleveland Daily Banner—Tuesday, February 25, 2014

Olin: Safety is an important product Olin Corp.’s Charleston plant began its relationship with the local area more than 50 years ago. The plant is located on 1,000 acres next to the Hiwassee River. Near the end of 2012, we started a new $160 million state-ofthe-art membrane cell process at Charleston. “This investment in greener technology shows we are committed to Charleston for the long term,” noted Chip Little, govern-

POSEY GUN AND PAWN is located at 2524 Keith St. Suite 4.

Posey Gun & Pawn has large gun inventory Guns, jewelry, gold and other collectible items are available at Posey Gun & Pawn, a Keith Street business that auctions and sells up to 700 guns in one day. It participates in auction events that are held several times a year. Terry Posey, owner, and Mathew Parker, manager, noted the business features a large inventory of new and used guns. It is also a pawn brokerage of guns, jewelry, gold and electronics. "We carry top brands, including Colt, SIG Sauer, Ruger, Smith, Glock, Remington and Beretta." He noted a complete line of ammunition, holsters and magazines for complete firearm shopping can be found at Posey Gun & Pawn. They also carry the Kimber product line. In 2013, the business transferred more than 7,000 weapons.

The owner, a resident of Cleveland for more than 40 years, said, "As a self-employed business person in Cleveland for more than 20 years, I owe my success to my dad, for leadership and for always supporting me." The continued growth of the business has resulted in the hiring of additional employees in the past year. In 2013, the company hired more employees and expanded its inventory of accessories. "The company is always looking to expand its products to service its ever-growing customer base," Posey said. Last year, Posey attended many trade and industry functions, including the biggest industry show in the U.S., the Shot Show. This spring the company will begin selling Class 3 Weapons, including short barrel rifles and silencers. The shop's current location is 2524 Keith St., Ste. 4.

ment and public affairs manager for Olin Corp. “We’re responsible to the community,” Little said. “We donate to charitable and worthwhile efforts in the community, whether it’s creating them or contributing to them,” Little said. Olin Charleston is a large contributor and supporter of United Way in Bradley and McMinn counties and Greater Chattanooga. The plant’s

the Holy Bible? The Holy Hebrew Bible is the greatest story never told. If you want to invest more time in the Bible at church, then Hungry Hearts Church may be for you. Hungry Hearts lives the

In 2012, the plant was recertified as a VPP Star Site by the Tennessee Occupational Safety and Health Administration. Only sites with exceptional safety cultures receive this honor. The Charleston plant is a recipient of the Tennessee Governor’s Award of Excellence for Environmental Performance and the Norfolk Southern Thoroughbred Award for “incident free handling” of chemical rail shipments.

PM Alarms is locally owned and monitored PM Alarms, LLC has been in business for more than 50 years. It is a full-service, locally owned and monitored, alarm company offering security, fire, CCTV, and access control systems. In January 2014, the company announced it will also be offering commercial telephone systems. Steve Castello purchased Hamilton Alarm Company in 2003 and in 2005 purchased PM Alarms, Alert Security, and The Security Company. PM Alarms, a similar business with a larger account base, had a central station and monitored Hamilton’s accounts. Thanks to the purchase, the companies are now under one roof and the monitoring station remains local. The merge created PM Alarms, LLC. The company has approximately 4,000 accounts, divided between commercial and residential, located in Cleveland, Chattanooga, Knoxville, Crossville, Sevierville and Dalton, Ga. They also have corporate accounts that take them through North Carolina, South Georgia and Texas. “The core business is located within the Chattanooga,

Cleveland and North Georgia area, but we will travel to other locations for our corporate accounts. Our strength is having a local 24-hour monitoring station. Our operators know the weather conditions in our area along with any unusual events happening. Our operators get to know our customers and our customers get to know us”, Castello said. Something that most customers do not realize is that most alarm companies use national third party monitoring stations that are located out of state. Castello believes that although it may be economical for the company, it is not best for the customer. “We get numerous calls from people asking if we can monitor their system, which was installed by another company, because they realize the benefit of having their system monitored locally. In most cases, we can,” he states. Internally, Castello organized a team of 23 veteran sales, installation, accounting and central station employees who provide local service. The sales department has an average of 20 of years experience and the installation techs aver-

Hungry Hearts Ministries holds sabbath services in area Are you hungry for God? Are you ready to investigate serious Christian discipleship? Are you ready to live the way Jesus lived, eat the way Jesus ate and celebrate the way Jesus celebrated? Are you hungry for more of

employees volunteer as one of the perennial top fundraising groups in the local Relay for Life event. The plant is also involved with local education, primarily through the partnership with Charleston Elementary School. “We are proud to be a founding supporter of the future Hiwassee River Heritage Center,” he said. Safety is one of our most important products at Olin, Little said.

Saturday sabbath, the Jewish holy days and follows the dietary laws. The ministries have a charismatic, spirit-filled contemporary worship service followed by an anointed message. “We believe in the gifts of the

Spirit. We have a service in Cleveland and would love to have you join us,” Kelly McDonald, a church representative, said. For more information, email us at hungryheartsmin@aol .com or call 731-736-1055.

age fifteen years. Kay Lee is the accounting manager; Karen Gore the central station supervisor; and Barry Castello is the service manager. Jacques Mack, operations manager, states, “PM Alarms’ employees are the most experienced in the business and training is something we continue on a regular basis.” He continues with “our owner is a very customer service oriented individual and believes that training is

never ending for our employees.” Feel free to call PM Alarms, LLC at 423-476-8186 or 423870-3272 for a free estimate.

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Section H—Cleveland Daily Banner—Tuesday, February 25, 2014—13

Ms. Nancy’s focus is to provide Center for Sports Medicine and Orthopaedics moves to new facility a quality child care program Ms. Nancy’s Preschool & Day Care relocated to 197 Neely Circle N.E. in October of 2013. The preschool and day care center is operated by Nancy Scroggins and Dawn Cranfield. Together Cranfield and Scroggins have a combined experience of more than 50 years in child care. The duo noted their mission is “to provide a quality child care program that meets the physical, academic, emotional, social and spiritual needs of children in a Christan environment.” “We believe that each child is a unique individual who must be valued and appreciation for the little person he or she is,” they said. Children are given the

opportunity to “discover the joys of learning through individual, group and teacherdirected play.” Cranfield and Scroggins said they believe learning “is something a child does rather than something that is done for him or her; children learn best through hands-on experience; and children grow and develop at different rates and that rate is distinct and separate from any other child. They believe in promoting dramatic play to help children work through emotional problems, be creative by using imagination and to think in a different way. They also encourage children to share, be nice to each other, take turns and respect adults. They

believe this helps the child develop a healthy self-concept The program at Ms. Nancy’s is licensed by the Tennessee Department of Human Resources. They are licensed to accept children 30 months to 12 years. The center is open Monday through Friday, 6 a.m. to 6 p.m. The child receives breakfast, lunch and a snack in the afternoon. The duo noted they try to serve health meals and snacks. They place emphasis on fruits, vegetables and protein; although they will serve cookies and cakes on occasion. For more information on Ms. Nancy’s, call 790-7533.

Reba Garrison State Farm helping with insurance, financial services In May of 1981, Reba Garrison State Farm Insurance opened its office in Cleveland. Garrison, agent and owner, had 18 years prior insurance experience in Chattanooga with an independent agency system before opening her own business. Reba Garrison State Farm offers a variety of insurance — auto, home, life, health and business — and financial services. In the Reader’s Choice 2013 survey of Best of Bradley County, Reba Garrison State Farm was voted No. 1 insurance agency. Other members of the agency include Brenda K Bishop, SSA, office manager and insurance and financial services; and Stephen G Miller, SSA , insurance and financial services. Bishop has been with the agency for 10 years. She has more than 19 years experience with State Farm. Miller, who joined the staff his past year, brings 10 years experi-

ence to the agency. Garrison noted, “Steve possesses the knowledge, skills and experience necessary to service and meet the needs and financial security of our customers.” Tambra Battle, SSA, an office representative, and Karen Torbett, customer service representative, “provide added value service to our agency,” Garrison said. Garrison noted the firms expanded services include a Customer Care Center for customers or potential customers to call State Farm 24/7. Individuals can get a quote and bind coverage outside normal business hours — 5 p.m. to before 9 a.m. on weekdays and around the clock on weekends and designated national holidays. “We understand customers expect to conduct personal business when it is convenient for them. CCC fills this needs,” Garrison said. State Farm originally launched

its first iPhone app — SF Pocket Agent — in 2009. This app is currently available for all iOS and Android handhelds and tablets, including Amazon Kindle. Options for Pocket Agent for Windows phone are currently being explored. The app is free of charge. Visit AF Pocket Agent. Some of its capabilities include contacting an agent, search for SF agents, submitting a claim, taking and submitting photos, drawing the scene of an accident, searching for hotels, locating an auto repair facility and more. The Garrison Agency “aspires to be a team of integrity and pledges to provide and environment of mutual respect and open communication with everyone. We help people manage the risks of everyday life,, recover form the unexpected and realize their dreams. Reba Garrison State Farm is located at 2121 North Ocoee St., Suite 109.

The Center for Sports Medicine and Orthopaedics saw progress in the form of a move to a new facility in 2013. In November, the orthopaedic practice reopened in a brand new location in Cleveland. One of four locations in the Chattanooga area, the center is now able to offers help to patients from a 12,000-squarefoot building on North Ocoee Street. The move brought with it a new, state-of-the-art space outfitted with modern patient rooms and offices, an extensive physical therapy department and on-site digital imaging. The project was overseen by TWH Architects Inc., and TWH Vice President Trey Wheeler and Designer Derick Ownby led the design team. Principals Garry Rodgers and Steen Watson with Chestnut Development Partners Financing developed the project, which was secured by CapitalMark Bank. It is now located at 2400 North Ocoee St., between Lupi’s Pizza and CVS Pharmacy. Other offices include two located in the areas near Gunbarrel Road and McCallie Road in Chattanooga and one in Hixson. In addition to the new facilities themselves, the move also presented some other perks to the office’s doctors and patients — more parking and convenient proximity to local pharmacies and SkyRidge Medical Center. Now that it has already seen the growth of a move to a new location, the office plans to grow in another way. The practice plans to hire an additional physician to continue its mission to help those dealing with things like injuries to muscles and bones. The new physician would join Dr. Pat Stone, Dr. Paul Martz, Dr. Todd Grehner and Dr. Shay Richardson at the practice sometime in 2015. The move to a new location came after three years of those



doctors helping patients in Cleveland under the practice’s current name. Though the Center for Sports Medicine and Orthopaedics opened in the January of 2011,



some of the doctors have been practicing locally for much longer than that. For example, Stone began seeing patients at Southeast Tennessee Orthopaedics in 1984.

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14—Section H—Cleveland Daily Banner—Tuesday, February 25, 2014

Panera Bread menu has several flavorful and healthy additions

THE MAIN LOCAL OFFICE of Jackson Hewitt Tax Service is in the Willow Point shopping Center.

Local Jackson Hewitt Tax Service wins top client retention award In 2013, Van and Julie Daughtry, owners of the local Jackson Hewitt franchises, received the Top Overall Client Retention Rate, Category II Award, during the annual Jackson Hewitt Tax Service convention in Las Vegas, Nev. This award is given to the one Jackson Hewitt location that achieved the highest client retention rate for offices filing between 5,000 and 9,999 returns during the 2013 tax season. “This franchise ranks ‘tops’ in client retention for many reasons,” said Phil Sanford, president and chief executive officer of Jackson Hewitt Tax Service Inc. “Their focus on tax preparer education gives clients a professional, accurate tax return. Leveraging their small-town presence, customers know they’ll

receive excellent care from start to finish. And returning customers get a personal call each year, reminding them to come in now, or make an appointment at their convenience. They’ve got a team of amazing Tax Pros, focused on delivering the best customer service around.” “We are so honored to receive this award,” said Van Daughtry. “We truly owe this award to our hard working team members and our loyal customers who continue to come to us each year.” The Daughtrys opened the local offices of Hewitt Jackson in 2007. They have six locations, including the main office at Willow Pointe Shopping Center in Cleveland as well as inside the Walmart stores in Athens, Cleveland, Dayton and Ooltewah. “We hope to open additional

offices in the area in the next year to better serve our customers’ needs,” the Daughtrys said. The couple operates 14 locations in North Carolina. Jackson Hewitt Tax Service Inc. is an industry-leading provider of full service individual federal and state income tax preparation, with approximately 6,500 franchised and companyowned locations throughout the United States, including locations in Walmart stores nationwide, and Sears stores in the United States and Puerto Rico in the 2014 tax season. Jackson Hewitt Tax Service also offers an online tax preparation product atwww.Jackson ———

Nephrology Associates committed to treating chronic kidney disease Nephrology Associates is celebrating seven years of compassionate care for those with chronic kidney disease, or CKD. The Cleve-land office is located in the Bradley Professional Building, next to the SkyRidge main campus, and is staffed with four physicians and one nurse practitioner. “We recognize the value of every patient and are guided by our commitment to excellence and comprehensive care in diagnosing and treating chronic kidney disease,” a spokesman said. According to the National Kidney Foundation, 26 million American adults have chronic kidney disease. Other chronic medical conditions may damage the kidney which decreases the ability to maintain a healthy lifestyle. Unfortunately, there are often no symptoms in the early stages of CKD. Early detection may slow the progress of chronic kidney disease. This allows for a greater quality of life and prolonged time before the need for dialysis or kidney transplant. People at risk for chronic kidney disease include those with diabetes, hypertension, and a family history of kidney disease. There are simple tests which are routinely performed by a primary care provider which can help detect CKD. These include a blood pressure check, a check for protein in the urine and a blood test for a creatinine level. Talk to your primary care provider and ask



him/her about your kidney function. If you have reduced kidney function, you may need to see a kidney specialist such as a nephrologist. If you have Patel CKD, the best thing you can do is to educate yourself. Know what your kidney function is. Keep your blood pressure and diabetes under control. Discuss your kidney function with your primary care provider. Together we can make a difference in keeping your kidneys healthy. Cleveland providers include Dr. Nathan E. Chamberlain, M.D. PLLC; Dr. Stuart Ginther, M.D. PLLC; Dr. Mandeep S. Grewal, M.D. PLLC; Dr. Nilesh Patel, M.D. PLLC; Brant G. Holt, M.D.; Lindsay C. Crawford, M.D.; and James Kent Hulvey, FNP-c. The current website is The development site with active con-





The Panera Bread brought to East Tennessee was due to Dan Cooke and Becky Smith. They bought into the Panera Bread Bakery Café franchise in 1997 under CSC Investments. One of the 10 original franchisees, they opened their first Panera Bread Café in Chattanooga in 1998. The location on Market Street was one of the top five of 100 stores in the nation within six months. Panera Bread Company owns and franchises 1,736 bakerycafes as of September 24, 2013 under the Panera Bread®, Saint Louis Bread Co.®, and Paradise Bakery & Café® names. The CSC Investments franchisee itself now owns and operates 16 cafes in the East Tennessee region, three cafes in the Mobile, Alabama area, three cafés in the New Orleans, La., area and with more openings to come in the future. On Sept. 30, 2013, Panera Bread and Cooke’s Food Stores held the annual Becky C. Smith Memorial Golf Tournament, at the Cleveland Country Club. The combined efforts of sponsors and community members alike has helped to raise over $200,000 in the last four years to honor the life of Becky C. Smith and the many lives she touched. The organizations benefiting from the proceeds included the Chattanooga affiliate of the Susan G. Komen for the Cure, The Brenda Davis Foundation of Cleveland and a scholarship in the name of Becky C. Smith benefiting Business and Accounting students at University of Tennessee, Chattanooga, where Becky graduated. The annual golf tournament will take place again this year on Sept. 29,2014.

and clarified butter. The three options will be the Mediterranean Chicken Flatbread, Thai Chicken Flatbread, and Southwestern Chicken Flatbread Sandwich. Also new is the Egg White, Avocado and Spinach Breakfast Power Sandwich on Sprouted Grain Bagel Flat. This breakfast sandwich includes egg whites, a thick slice of Vermont white cheddar, fresh avocado, fresh baby spinach and tomato on freshly baked Sprouted Grain Bagel Flat. Some new items for the bakery are the White Chocolate Raspberry Mini Cake, a freshly baked mini cake made with dried infused raspberry and white chocolate chunks, then finished with sanding sugar and the White Chocolate Macadamia Nut Cookie made with white chocolate chunks and macadamia nuts. The Strawberry Poppyseed and Chicken Salad with all-natural, antibiotic-free chicken, romaine lettuce, fresh strawberries, blueberries and pineapple, mandarin oranges, pecans and

fat-free poppyseed dressing will be returning in 2014. Also returning is the Low-Fat Lemon Chicken Orzo Soup, a Mediterranean inspired soup with chicken, orzo, spinach, carrots, oregano and basil simmered in a lemon-infused chicken broth and topped with a lemon wheel. For those looking to indulge, the Valentine and Easter cookie is returning. The Valentine cookie is a heart-shaped Shortbread cookie decorated like a conversation heart and sold from Jan. 1 to Feb. 18. The Easter cookie is an eggshaped Shortbread cookie topped with icing and decorated with white icing and pastel milk chocolate candies. The sell dates for the Easter cookie are March 5 through April 20. Also in the bakery case this season are the new Baseball and Flip Flop shaped shortbread cookies. Stay tuned, Panera Bread will be introducing many new items throughout 2014.

Thursday – Saturday: 5:00 p.m. – 8:30 p.m.

NEW iN 2014 The latest Panera menu is full of new flavors and offers nutritional benefits without sacrificing taste. New to the menu in 2014 are the Flatbread Sandwiches in three flavorful menu options. These sandwiches will be served on our version of the traditional Indian flat bread “Naan,” which is a select mixture of enriched wheat flour and 100 percent whole wheat flour with dehydrated yogurt

tent and links can be viewed at http://neph.omedix The Cleveland office is located at 2253 Chambliss Ave., Bradley Professional Building, Suite 200. The office is open Monday through Friday, 9 a.m. to 5 p.m. For appointment information, call 339-2889.

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Cleveland Daily Banner

472-5041 Paid for by “Peaches” Carol Searles

section h—Cleveland Daily Banner—tuesday, February 25, 2014—15

Black Construction is the expert at concrete finishing Black Construction, LLC, was established in Cleveland in 1989. Located at 191 Osment Road S.E., the company is owned by Dennis Black and Sherrill Black. Black Construction deals with all aspects of concrete fishing. It is also a field representative for Pavestone Pavers. The firm offers concrete paving, repairs, concrete finishing, walkways and driveway paving and road construction. Among its services is the installation, repairs and finishing of concrete projects. The Blacks noted “Cleveland is a unique community. We continue to build and improve our city. We are proud to be a part of that. “We’re proud to have been a part of Lee University’s growth in the past and are excited to be in the middle of work on the Lee Communication Building,” they said. The company is a licensed Tennessee Industrial-Commercial contractor, which specializes in concrete and concrete-related expertise.

Wholesale supply Group has variety of hVAC materials Wholesale Supply Group furnishes heating ventilation and air materials and equipment. Wholesale Supply Group Inc. (HVAC location), located at 100 19th St., supplies heating, ventilation and air-conditioning materials and commercial and residential equipment. Store manager Bill Smith provides sales and technical support. The HVAC location features a 4,000-square-foot Source 1 Parts counter area. Available are the Luxaire brand heating and air conditioning and commercial applications as well as Honeywell thermostats and indoor air quality products. Quietside and Samsung duct-

less split systems and FMI gas products, fireplaces and ventfree logs are featured. Other brands carried include Luxaire, Source 1, G.E., Zoneline, Gastite, Magic Aire, Samsung, U.S. Aire; American, Simpson, Honeywell, Precisionaire, Polyken, Greenville Metaloraft, Atco Flex, and Ultralite, along with complete electrical supplies, disconnects, breakers, panels, wire, plumbing supplies, PVC and fittings, copper and condensable pumps. Visit the Wholesale Supply Group website at www.wsgine. com for information and links to vendor sites.

United Community has 2 locations United Community Bank continues to grow as a full banking and financial service organization with deep roots in the community. The bank operates two locations in Cleveland — at 2525 Keith St. and 4425 North Ocoee St., offering local expertise for all your financial needs, from checking and savings to mortgage and business lending. After serving three years as relationship manager at United Community Bank’s main office in Cleveland, Cynthia Elkins has moved to the North Ocoee Street location as branch manager and lender. Elkins has more than 38 years of banking industry expe-

rience, all in the Cleveland area. “Cynthia Elkins is a wellknown, dependable member of the United Community Bank family, and we are pleased to see her continuing to serve Cleveland residents in this new capacity,” said Mickey Torbett, president of United Community Bank. “She is devoted to the community and provides our customers with exceptional, hometown service. She is an outstanding example of why United Community Bank is consistently ranked as ‘No. 1 in customer service.’ I am confident she will continue to be a valuable asset for our cus-

tomers throughout Bradley County.” Along with Elkins’ move, United Community Bank also welcomes James “Jim” Pemberton as commercial lender and relationship manager at the Keith Street office. Pemberton has been in the banking industry for 29 years and offers a wealth of experience in the Cleveland, Chattanooga and Knoxville markets. Before joining United Community Bank, Pemberton

served as a commercial relationship manager for Cornerstone Community Bank in Chattanooga. “We’re very happy to have Jim join the United Community Bank team,” said Torbett. “Jim’s expertise includes several years of prior local experience, and we’re excited to welcome him back to the Cleveland market full time. He will provide our customers with a valuable perspective both as a local banker and seasoned veteran in surrounding markets.”

Woody’s Lock and Key opening doors and more Since 1981, Woody’s Lock and Key has been operating in Cleveland to offer the best in locksmith service by doing one thing — meeting the demands of its customers. Woody’s Lock and Key is a family business that has “grown as people have placed their trust and confidence in us for their home, business and auto security,” noted James Woody RPL, owner. Woody’s offers service and sales of locks, keys, safes, padlocks and auto remotes. He noted the shop’s service includes solving lockouts involving your home, business or vehicle. The locksmiths at Woody’s can reprogram keys for autos, install deadbolts, locksets, auto locks and even rekey locks. They can open safes and make safe combo changes. “They make keys for campers, cycles and, yes, even airplanes,” Woody said.

He noted the shop tries to meet the needs of the public. “If a particular lock or safe is desired, we do our best to supply the need,” he said. In 2012 and 2013, Woody’s Lock and Key was named the Best Locksmith in the Banner’s “Reader’s Choice Awards.” “We are honored to have been chosen for the award and will continue to offer affordable and dependable service,” he said. Since advances to the locksmith trade are always changing, the locksmiths at Woody’s attend seminar and advanced locksmith training to stay abreast of the trends. Woody’s Lock and Key is located at 407 South Ocoee St. A true family business, the shop officers include Woody and his son, James R. Woody, RPL, and office manager Mary O. Woody. For information or to receive help opening a lock, call Woody’s Lock and Key at 4764171.

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Cleveland City Schools Congratulates the Teachers of the Year for 2014 System Level Winners

Steve Clayton

Steve Hixson

Professional Firefighters honor Clayton, hixson The Cleveland Professional Firefighters Association honored two retirees among its membership in 2013. Steve Clayton retired from the profession after 39 years of service, and fellow member Steve Hixson retired after serving for 28 years. Association representative

Jonathan Carroll also said he and other members were thankful for the support of local residents and businesses throughout 2013. Because of the community’s generosity during the year, the association was able to give over $27,000 to local families in need.

For 22nd District

J. Adam Lowe seeks state representative seat In late 2013, local businessman, educator, and Bradley County Commissioner J. Adam Lowe announced his intentions to seek the 22nd District Tennessee House of Representatives seat being vacated by Eric Watson. Lowe, who was also recently elected vice chairman of the Commission, made his announcement to more than 150 friends and supporters. Lowe has earned a reputation as a cooperative and effective commissioner. As the chairman of the education committee, Lowe led the development of the first funding plan to be approved by the Commission for the reconstruction of Lake Forest Middle School. As a member of the finance committee, he has encouraged zero-based budgeting and meritbased pay. Lowe has also stewarded resolutions that have supported gun rights, property rights, and government efficiency. However, Lowe is also known for his professional and business

activities. In 2013, his audiovisual company renovated a Cleveland landmark and opened The Venue Creekside, an events facility for the area. He works in education as the executive director of the Cleveland State Community College Foundation and helps raise funds for hundreds of local student scholarships. In November, Lowe was honored by the Journal of Education, Policy, Planning and Administration when his work in educational reform was published. Beyond his civic work, Lowe is a family man. He and his wife Rachel, a school counselor at Polk County High School, have three children. In his spare time, Lowe coaches youth sports, hunts, fishes, rides his motorcycle, and enjoys the beauty of East Tennessee.

Reuse the NeWs Recycle this newspaper

E.L. Ross Elementary Wenona Patterson

Cleveland Middle School Cecily Williams

Cleveland High School Erin Hattabaugh

Building Level Yates Primary - Susan Shaver Mayfield Elementary - Michael Rogers Stuart Elementary - Dianne Hundley Blythe-Bower Elementary - Stephen Duncan Arnold Elementary - Matt Ingram Cleveland Middle School - Tim Sams Cleveland High School - Carole Dale Cleveland High School - Lea Broussard Teen Learning Center - Valerie Dennis 4300 Mouse Creek Road, NW Cleveland, Tennessee Dr. Martin Ringstaff, Director of Schools

16—Section H—Cleveland Daily Banner—Tuesday, February 25, 2014

Section I—Cleveland Daily Banner—Tuesday, February 25, 2014—1

I Ringstaff: City schools had great year during 2012-13 By DELANEY WALKER Banner Staff Writer

Director of City Schools Dr. Martin Ringstaff reported the city system intends to continue the good momentum of the 2012-13 school year throughout 2014. “I think we had a great year last year, hitting all targets in achievement and showing great growth across the system in K-12 math and English,” Ringstaff 2013 staRted with the Lee Festival Choir performing at the inauguration of President Barack said. “Our parents, teachers and Obama in Washington, D.C. students need to be very proud of

2013 proved an outstanding year of progress for Lee University. Growth was seen across academics, alumni, athletics and student life. Lee University’s Festival Choir kicked off 2013 with a performance on one of the world’s largest stages. The group performed as part of the 57th U.S. Presidential Inauguration and was in the company of world-class performers such as Beyoncé Knowles, Kelly Clarkson and the Brooklyn Tabernacle Choir. Other honors were bestowed on Lee in 2013. In March, the school was once again named to the President’s Higher Education Community Service Honor Roll, the highest federal recognition a college or university can receive for its commitment to servicelearning and civic engagement. Out of 690 schools selected, Lee was one of only 100 named to the

honor roll with distinction. Lee was also ranked in the “top tier” of the 2014 edition of U.S. News & World Report’s “Best Colleges” and featured on, a website dedicated to honoring schools nationwide. For the second year in a row, The Chronicle of Higher Education named Lee one of the nation’s Great Colleges To Work For. The university was also listed as number four among U.S. master’s institutions for its study abroad program, according to data collected by the Institute of International Education. Several faculty were honored in 2013 for their published works. Dr. Lisa Stephenson, an assistant professor of Systematic Theology, received the 2013 Pneuma Book Award. Dr. Terry Cross, dean of Lee’s School of Religion, had theological work featured in a book by Giovanni

Maltese and published by Vandenhoeck and Ruprecht Verlag in Germany. Dr. Christopher Stephenson and Dr. Jerald Daffe, also from the School of Religion, were published in 2013 as well. Stephenson’s book, titled, “Types of Pentecostal Theology: Method, System, Spirit,” provides insight into fundamental issues of theology. Daffe’s “Crosses, Coffee, Couches, and Community,” reviews changes in American culture, and the challenges to ministering to a generation who has lost interest in the institutional church. The School of Music’s Tony Deaton and Dr. Will Woolfitt from the Department of Language & Literature also had books published during the year. Deaton published “Stop! Look! Listen! A See LEE, Page I2

tration to the Raider Dome shutdown. n Ensuring every teacher Ringstaff received training in the Common Core State Standards. Attention was also paid to the security of students and staff. n Blythe-Bower and E.L. Ross elementary schools received reconstruction to better secure See RINGTAFF, Page I3

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Lee celebrates another year of progress during 2013

the year we just finished.” Ringstaff added he thinks the school system will do even better this next year. He listed several additional achievements of the last year: n Kelly Kiser ranked as a principal of the year state finalist. n Christy Duncan ranked as a teacher of the year state finalist. n Progress made on the new elementary school on Georgetown Highway. n The quick response of the Cleveland City Schools’ adminis-

2—Section I—Cleveland Daily Banner—Tuesday, February 25, 2014

Lee women's golf team completed a clean sweep of the 2013 NCCAA National Championship. The symPhonIC BanD spent 15 days traveling in China during 2013.


Lee’s Greek club Alpha Gamma Chi achieved its record-setting goal for the longest played game of continuous flag football, “The Gridiron,” to raise $57,000-plus for Build a City, a project in Andong, Cambodia, initiated by People for Care and Learning.

From Page 1I

Practical Guide to Vocal Technique and Performance,” and Woolfitt released a collection of poetry, Appalachian culture and urban art, titled “The Salvager’s Arts.” They were not the only faculty to receive honor in 2013. Dr. Cameron F. LaBarr, assistant professor of music and conductor of Choral Union, was awarded a fellowship to participate in the Salzburg Global Forum for Young Cultural Leaders II. Dr. Dewayne Thompson, professor and chair of the Department of Business, was named the recipient for the Region 3, 2013 ACBSP Teaching Excellence Award. Associate Professor of Theatre Dr. Christine Williams was elected as research and development representative of the Theatre as a Liberal Arts Focus Group of the Association for Theatre in Higher Education. Dr. Mike Iosia, associate professor of exercise physiology at Lee left his mark with the United States Army this past year, spending two weeks assisting Dr. Travis Harvey of the 75th Ranger Regiment during exercise training evaluation. Faculty were not the only ones making their mark in 2013. A group of communication arts students proudly received eight ADDY awards at the American Advertising Federation’s Competition held in February. One of Lee’s musical ensembles, the Symphonic Band, spent 15 days traveling throughout China upon invitation from the chairman of the Sias International University to share American band traditions with students in China’s Henan Province. This trip was just one of more than 30

Hair Graphix $5 Off Any Chemical Service With Ad! trips offered throughout the year for students’ cross-cultural experience through Lee’s Global Perspectives program. Tim Diamond was awarded a scholarship from the Tennessee Society of Certified Professional Accountants in 2013, his senior year. Casey Cole, a Theology student in Lee’s Master of Arts in Biblical and Theology studies program, received a scholarship from the Evangelical Theological Society. In May, sociology major Matt Ray received the H.Y. Benedict Fellowship from the Alpha Chi National Honor Society, one of only 10 graduating seniors nationwide awarded the fellowship. Alumni represented Lee well with their achievements in 2013. Lucinda Yang received Honorable Mention in the Prize in Ethics Essay Contest sponsored by the Elie Wiesel Foundation for Humanity for her work, “The Silent Color Red: A Historical and Biographical Approach to the Forced Abortions of Communist China.” Lee alum Matthew O’Reilly was one of 73 graduate student researchers from the U.S. chosen to attend the 63rd Annual Lindau Nobel Laureate Meeting in Lindau, Germany.

Lee alumni were honored in the entertainment industry as well as academically. Micah Massey (’09) won a Grammy award along with Israel Houghton in the “Best Contemporary Christian Music Song” category for co-writing the song “Your Presence is Heaven.” Kyle Gazak landed a role in the 20th Century Fox film, “Let’s Be Cops,” scheduled to be released in 2014. The Mailboxes, a band of Lee students and alum, won ArtistSignal’s Top Artist of the Month competition in November. Kasey Knight Trenum (’96) had her book, “Couponing for the Rest of Us: The Not-So-Extreme Guide to Saving More,” published by Revell Books. Continuing Lee’s strong tradition of service, 2013 highlighted ways the university gave back to the local community and beyond. In April, Lee’s Greek club Alpha Gamma Chi achieved their record-setting goal for the longest played game of continuous flag football, “THE GRIDIRON.” The group raised $57,000-plus for Build a City, a project in Andong, Cambodia, initiated by People for Care and Learning. The annual Great Strides

CoaCh PauL Furey and the Lee Flames Soccer Team team were honored with the Layton Shoemaker Sportsmanship Award by the NCCAA and the National Intercollegiate Soccer Officials Association.

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event, including the 65 Roses 5K, raised more than $78,000 for the Cystic Fibrosis Foundation, bringing its 13-year total raised to more than $630,000. A victory for Lee at the seventh annual Volley for a Cure helped raise over $40,000 for breast cancer awareness and the Mary Ellen Locher Foundation of Chattanooga. Other areas of service to the community include the Encore program, which successfully completed its eighth year of courses for senior citizens, free English courses offered by the English Learning Center for the second year in a row, and free tax assistance for the sixth consecu-

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Section I—Cleveland Daily Banner—Tuesday, February 25, 2014—3

The Flooring Center has variety of options for your new floor

THE FLOORING CENTER is ready to assist with flooring renovations and upgrades. From left are, from front, Kelly Guffey, Joe Guffey, Brittney Davis, back, Perry Suits, Tim Golden, Elaine Wear and Donnie Wear.

Bradley Concrete/Lambcon gets the right mix for your projects For more than 36 years, the Cleveland and Bradley County area has been able to get the right mix of concrete for projects at Bradley Concrete/Lambcon Inc.

The family-owned business is under the direction of Steve Lambert, Kirk Lambert and Adam Lambert. To help service the southern portion of Bradley County,

Paradise Vapors offers e-cigarette, vaping supplies Paradise Vapors is an electronic cigarette and vaping supply store. The family owned and operated store sells e-cigarettes, vaping supplies, e-cigars and carries more than 90 flavors of eliquid. The company carries a variety of equipment from some of the top names in the vaping industry including Innokin, Kanger, Smoktech and I-clear. They have starter kits starting at $20. The company is excited about continuing to hear success stories from new and existing customers who are trying to stop smoking. Paradise Vapors carries only

American made e-liquid from four vendors. The store is located on 2252 Spring Place Road and is open Monday through Friday from 9 a.m. to 8 p.m., and Saturday from 11 a.m. to 6 p.m. Paradise Vapors is owned by Kevin Wilson and Teresa McCoy, and managed by Jamie Randolph, with staff members Amy Wilson, Christina Webb and Shaelyn Melton. Outstanding customer service is Paradise vapors’ No. 1 priority. The company prides itself on making its customers feel at home while they are here, and educated about vaping when they leave.

Bradley Concrete has acquired Lambert Concrete in Ooltewah. Lambcon is also opening an East Knoxville plant. The company is located at 340 Durkee Road and opened a new location in 2011 at 1500 Lauderdale Memorial Highway in Charleston. The ready-mix company offers East Tennessee the best in commercial, industrial and residential concrete solutions. “We strive to provide our customers with the finest quality concrete available on the market,” the Lamberts said. For more information on Bradley Concrete, call 479-4541 or visit online at

If you are in need of new flooring for your home or business, The Flooring Center has a variety of products from which to select. Cleveland’s largest flooring store, The Flooring Center is located at 923 Starvue Drive in Cleveland. The company occupies a 5,000-square-foot showroom in addition to its 10,000-squarefoot warehouse, making it possible to stock a wide variety of quality flooring products, including more than 300 rolls of carpet. Also, the center offers hardwood, ceramic and porcelain tile, laminate, vinyl and more. Free quotes are available. Each year, the business boasts growth in sales and inventory. The experienced staff — Donnie Wear, Joe Guffey, Tim Golden, Perry Suits and Brittney Davis — looks forward to serving customers and friends and they are expecting another successful year. The sales staff combined has more than 100 years of experience. Joe Guffey has been certified in Schluter Systems, which is the new technology in custom showers. One of the things that sets the Flooring Center apart from other businesses is the personal service given to customers. The Flooring Center is family owned and operated. The experienced staff will help you design rooms to give the maximum comfort and beauty for your home or business. The Flooring Center recom-

mends only dependable and reliable installers for all flooring and ceramic needs. Hours of business are 8 a.m. to 5 p.m., Monday through Friday; and 9 a.m. to 2 p.m. Saturday.

The store accepts most major credit cards. For more information, call 476-9434. ———— Also on Facebook

Ringstaff From Page I1

the front entrances. n Two additional bus routes allowed the dispersion of students. n A school resource officer is in every one of the nine schools. According to Ringstaff, the school system will not rest on yesterday’s accomplishments. Goals for this next year include: n Enhancing technology in the classroom. The upcoming Partnership for Assessment of Readiness for College and Careers focused the city school system’s attention on purchasing technology for the online assessment. Ringstaff responded to the assumption the city schools are only interested in technology for the PARCC assessment. “We should not be pushing technology for a test,” Ringstaff said. “We should be pushing it because it is a way of life.” Students in kindergarten through second grade have the ability to manipulate an iPad. Ringstaff stated adults are the ones standing in the way of students becoming computer literate. “We’ve got to understand they are ready,” Ringstaff said. “We have got to understand that we need to get out of the way sometimes.” n Construction on the new elementary school. The success of this goal is dependent on the relationship of the city school system and the Cleveland City Council. “The relationship the Cleveland Board of Education and the Cleveland City Council has right now is very strong and fantastic,” Ringstaff said. “I think they are a great group of individuals who understand the needs of a whole city, and how a school system fits into that holistically.” n College and career preparation for students. Ringstaff said the school system is charged with preparing students for jobs which do not currently exist. Education must then focus on the students’ ability to problem solve, work in a team and think critically. The goal is not necessarily to usher every student into college. “At the end of the day, we have to prepare our students for college and career readiness. I know that phrase is thrown around a

lot, but the emphasis is on the ‘and,’” Ringstaff said. “Not all the kids are going to college. They are all going into a career of some sort. We have to make sure to prepare them.” n The continued culture of creativity, acceptance and diverse thinking. Ringstaff said despite the debate surrounding Common Core, the new educational standards allow for more creativity than the previous Tennessee state standards. The schools’ emphasis on high standards and diverse thinking is meant to challenge students. Teachers no longer teach memorization. Instead, students apply mental tools to solve problems. n Provide a rich, rewarding experience for professionals. “We want our teachers to experience that rewarding lifestyle education can bring,” Ringstaff said. “We want them to have input on every major decision.” Ringstaff encouraged parents and interested community residents to subscribe to his Director’s Moments found on He said he would like a direct link to parents. “I see parents all the time at ballgames and Walmart and when I go out to eat. We have very in-depth conversations. They have questions and I take phone calls and answer emails,” Ringstaff said as he spoke on the potential for a Director’s Parent Advisory council. “I think a very scripted, sitdown open dialogue with parents who represent the schools would be very interesting, especially with a new school opening.” A recent Director’s Moment outlined the education items to be discussed this legislative session in Nashville. These included: vouchers; charter schools; teacher licensure; elected superintendents; and the Common Core State Standards. Ringstaff promised the city of Cleveland the school system will stay “very aggressive” toward technology and post-graduation preparation. “Everyone is on board with that challenge. We will not be taking the wait-and-see approach,” Ringstaff said. “Will we jump off diving boards that might [be] mistakes? Of course we will, but I would rather do something that could benefit our students than not try.”

Experience Cleveland State when making your college decision. We are kind to your wallet. We are the most affordable college around. The possibilities to do amazing things are endless. Our students have gone on to be prominent professionals in their fields! Don’t you want to be the next in line? Your future is now!

4—Section I—Cleveland Daily Banner—Tuesday, February 25, 2014

Keller Williams Realty is No. 2 training organization in world and training they need to grow AUSTIN, Texas — Keller their businesses.” Williams Realty, the largest real “We are fortunate to have the estate franchise in North best training programs and the America and one of the fastestbest training professionals in the growing real estate companies in real estate industry,” President the world, has been named the Mary Tennant said. “By focusing No. 2 training organization on education, we’re helping our across all industries by Training Magazine. n RSTLM (Recruit, Select, 95,000 associates build careers At an awards ceremony in San Train, Lead and Motivate) — a worth having, businesses worth Diego to honor the Training 125, comprehensive training course owning and lives worth living.” For more information about Keller Williams was recognized for finding, hiring, training and Training 125, visit for the record growth, productiv- leading talent. RSTLM is an the ity and profitability gains that its intensive, four-day training pro- Keller Williams Realty Inc. is training and education pro- gram. Leaders use it to recruit grams fueled last year. and retain talent. Agents use it the largest real estate franchise “We want to thank all of our to hire teams so they can grow company in North America, with approximately 700 offices and LEE COMMUNICATION ARTS students received eight ADDYs at the American Advertising coaches, course writers, instruc- and work effectively. tors and associates for embracLeaders who have taken the 95,000 associates in more than Federation’s Competition. ing these training programs and series and use the models and a dozen countries around the delivering extraordinary systems have shown a 63 per- world. The company has grown exporesults,” said Dianna Kokoszka, cent increase in franchise office CEO of KW MAPS Coaching and profitability compared with nentially since the opening of Keller Williams University. other leaders, contributing to the first Keller Williams Realty Keller Williams was joined in the record 95 percent market office in 1983, and continues to From Page I2 the Top 5 by Jiffy Lube, Capital center profitability Keller cultivate an agent-centric, eduBlueCross, CHG Healthcare Williams offices achieved in cation-based, technology-driven tive year. Services, and Mohawk 2013. Agents using RSTLM culture that rewards associates Along with its contributions to Industries Inc. reported a four-fold increase in as stakeholders. The company the community, Lee Athletics has Training Magazine, which fea- income, from $50,000 to also provides specialized agents much to brag about. In 2013, Lee in luxury homes and commercial tures the Top 5 honorees in its $212,000. was welcomed into the NCAA real estate properties. January-February 2014 issue, “We are incredibly honored by Division II and was incorporated For more information or to commended Keller Williams for this distinction,” CEO Mark into all 2013-14 Gulf South athsearch for homes for sale visit several programs and initiatives, Willis said. “We’re an educationletic schedules. For postseason, including: based, technology-driven compa- Keller Williams Realty online at several of the teams participated n BOLD (Business Objective: ny. This award reaffirms our in NCCAA regional and national ———— Life by Design) – a transforma- commitment to providing our competitions. With senior tive program that helps real associates with the resources Courtney Shelton and sophoestate professionals increase more Bernadette Little leading sales through the relentless purthe way, the Lee women's golf suit of leads and business-buildteam completed a clean sweep of ing activities. the 2013 NCCAA National Over the course of seven Championship. weeks, BOLD conditions agents The men's golf team turned with powerful mindset exercises, back a challenge by Dallas language techniques and leadHair Graphix is celebrating 14 Wilson and Chariti Scoggins, have Baptist and captured the NCCAA generation activities. years of serving the Cleveland had many years of experience. National Championship on the Participants are assigned to community and surrounding When new trends come out, same day. accountability teams and chal- areas with all the latest beauty Hair Graphix is there to “keep you The Flames soccer team lost a lenged to push each other to trends. in style.” tough battle in the NCCAA chamachieve big results. BOLD “We are very thankful for all The shop carries an awesome pionship game to take the No. 2 attracts real estate professionals who have supported us and made line of Big Sexy and AroPur prodspot in the nation. Coach Furey from brokerages and brands us what we are today. We strive to ucts. and his team were also honored throughout the industry, many keep affordable services such as Hair Graphix is located at 2258 with the Layton Shoemaker of whom sign up every time it is haircuts and full chemical, Spring Place Road S.E., in the Sportsmanship Award by the offered. Last year, BOLD gradu- including color, perms and Springplace Village shopping cenNCCAA and the National ates increased their closed waxes,” said Michelle Floyd, ter. Intercollegiate Soccer Officials transactions by 50 percent and owner. Stop in today or call for an Association. their income by 114 percent With a friendly working envi- appointment at 559-0502, The Lady Flames volleyball compared with agents who did ronment Floyd, along with Rachel Tuesday through Saturdays. team finished its season with a not take BOLD. Jenkins, Pat Stokes, Sherry Walk-ins are always welcomed. top four performance in the NCCAA tournament, and the men’s and women’s cross country squads finished 11th and 13th at the NCCAA national meet. These teams were led by Lee’s first full-time cross country and track coach, Lee alum Caleb Morgan (’11), in his second season as head coach, after a THE LADY FLAMES Volleyball Team hosts Volley for a Cure to tremendous career as a Flame runner. benefit the American Cancer Society. The powerhouse Lady Flames soccer team captured the NCCAA tion to the campus. The new Religion also added a third track region championship to progress building, which will house Lee’s in its graduate offerings in biblito the nine-team, national tour- Communication Arts cal and theological studies this nament. The Lady Flames were Department, is located on the year. Students can now pursue eliminated early from the tourna- extreme southwestern corner of the Master of Arts in Theological ment by a solid Dallas Baptist campus and will see use by the Studies with an emphasis in OPEN University side, but the talents of start of Lee’s fall semester in Theological Ethics, a new conMONDAY-SATURDAY 10 AM-6 PM Leah Fortune and Laura Thacker August of 2014. centration distinct from the were recognized with AllLee also acquired the existing MA in Biblical Studies American honors. Monument Building, located at and MA in Theological Studies. Fortune also received NCCAA’s the intersection of Ocoee, 8th In fall 2013, Lee unveiled its coveted Michelle Akers award for and Broad streets. The structure newest degree program, the the integrity, leadership and houses the Division of Adult master of business administraCAPACITY: 7+1 ability she displayed during her Learning and the Graduate tion. Lee’s MBA emphasizes a # OF MAGS: 2 Lee career. Enrollment offices. socially responsible, ethics-guidFor the seventh straight year, MAGAZINE DESC:7 rd. In addition to new buildings, ed approach to deliver high baseball coach Mark Brew Lee announced its petition to impact financial performance, BARREL: 3.3” received the ABCA/Diamond begin a nursing program, offer- while equipping individuals with OVERALL LENGTH: 6.3” Regional Coach of the Year and ing the four-year, bachelor of a faith-based approach to senthe NAIA/Rawlings Regional science in Nursing degree. In ior-level leadership in industry, Coach of the Year honors. Both August, Dr. Sara Campbell was government, and non-profit awards were presented at the hired as the director of Lee’s organizations. American Baseball Coaches forthcoming nursing program. 2013 gave Lee University sevAssociation National Convention Lee University’s School of eral reasons to celebrate with in Dallas. Religion, in partnership with the tremendous success and growth Growth continued in campus Division of Adult Learning, made across campus and beyond. Now development in 2013 as well. On the master of arts in ministry into 2014, the Lee community July 15, the university began studies available as a fully looks forward to another distinconstruction of its newest addi- online program. The School of guished year of progress.


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Section I—Cleveland Daily Banner—Tuesday, February 25, 2014—5

6—Section I—Cleveland Daily Banner—Tuesday, February 25, 2014

Life Care of Cleveland adds its first on-site physician

Tyson Black supervises the Constant Companion Pet Crematory business for the Cody family. and Cody Branham is a driver for Constant Companion.

Constant Companion treats your pets like their own The Cody family and Constant Companion Pet Crematorium thanks the community of the Cleveland and Bradley County area for their support over the past five years as it enters its sixth year of business. “In this time, we have been able to serve thousands of families at a difficult place as they have lost their beloved animals,” a family spokesman said. “We want to reassure the community that we are still serving pet owners with cremation and burial services for their pets,” he said. “During this time, we have learned a lot about ourselves as a business and how to best serve the families we encounter by offering grief support literature and cremation identification paperwork with every package. The pets we serve are followed and closely identified with a unique number from the time they are received into our facility to ensure proper return to their families,” he said. Constant Companion has a number of different urn choices to choose from with each package and endless memorialization products available. In addition to cremation, private home burial options for your pet are offered. Above all of these things and most importantly, each pet is cared for individually by our small staff and treated with a very personal approach. “This personal touch is what

we believe sets us apart,” he said. “As pet owners ourselves, we know what it is like to lose that part of a family. In fact, it was the loss of a family cat, ‘Ziggy,’that first sparked the idea for Constant Companion,” he said. The most frequent comment received from clients is, “They were just part of the family (referring to their pet).” “In light of our loss in the past, we know just how they feel and we treat every pet that comes to us like a family member — with the utmost dignity and respect,” he explained. In light of this, pet cremations aren’t priced differently because of weight, type, or any other factor. Constant Companion has adequate and reasonable packages that stand equal across the board. It is the center’s aim to make this process as manage-

able as possible. “Throughout these years, we have been very fortunate to have your support during our tenure and we hope to continue to provide exceptional service to all of our clients. “Our success is credited solely to the families we have been able to serve. Without you and your kind words toward our company, we would cease to exist.” he said. “ In addition to our local family of veterinarian offices, we serve a number of clinics in the surrounding areas. Three times a week, our staff travels to Chattanooga, Athens and North Georgia area to serve vet clinics in need of our services,” he said. So no matter where the need arises, if you or someone you know is in need of pet memorialization services, call us at Constant Companion. “We will treat them like our own.”

Summey is local senior brand partner in Nerium International Connie Summey is Cleveland’s independent senior brand partner of Nerium International. Her business began in Texas in 2011. She has operated for the last year in Cleveland. Nerium International is the maker of NeriumAD day and night cream. The day cream was added to the product line in the past year. Third-party clinical trials

show NeriumAD dramatically reduces the appearance of fine lines and wrinkles, discoloration, uneven skin tone, enlarged pores and aging skin. Additional products are being planned for the future, such as body contouring cream. CEO Jeff Olsen also launched “Live Happy” magazine last year. Nerium International has received the Bravo Award for

Growth from Direct Selling News and made more than $100 million in the first year. It was the youngest company ever to make the Global 100 list from Direct Selling News. Nerium International has also received the Community Impact Award from Big Brothers Big Sisters for raising more than $500,000. Summey can be reached at 865-660-7445.

3325 Davy Crockett Dr. Ste 114 Cleveland 559-9842 339-1613 • • • •

Heating Air Conditioning, Commercial, Refrigeration Residential and Commercial Small and locally owned by husband/wife team. Providing Amana and York equipment, assembled in the USA as close as Dayton, TN. • Always answer our own phone 24/7 Check Us Out On The Web at

Tommy and Teresa Ramage thanks everyone for allowing us to serve you over the past 19 years.

Life Care Physician Services, LLC, a subsidiary of Life Care Centers of America, recently placed Andrea Bowers, M.D., as on-site physician at Life Care Center of Cleveland. Dr. Bowers was named the facility’s first on-site physician as part of Life Care Centers of America’s initiative to place physicians in each of its buildings. “We’ve been bringing on physicians for other Life Care buildings around the country, and now we are pleased to announce this excellent doctor, Andrea Bowers, for our hometown,” said Beecher Hunter, Life Care president. “She is living proof of Life Care’s commitment to the best clinical care possible.” In her new position, Bowers works with the skilled nursing and rehab center’s interdisciplinary team, facility medical director and other attending physicians in caring for each patient. Her presence in the nursing home enhances physician accessibility to patients and families, and being on-site allows her to personally respond to medical changes or emergencies in a timely manner. “I hope to be able to help provide a seamless transition for patients between the hospital acute care setting and their home,” said Bowers. “I love working with seniors because I learn something every time I interact with them. Seniors are very willing to share their life experiences and practical wisdom.” Bowers most recently served as a hospitalist at SkyRidge Medical Center in Cleveland, a position she held for more than five years. Prior to that appointment, she was director of internal medicine at the Carl Albert Indian Health Facility in Ada, Okla., serving the Chickasaw Nation for four years. She also had a private practice in Dalton, Ga., with Cornerstone Internal Medicine. A graduate of Lee University,

Bowers earned her doctor of medicine degree from the Quillan College of Medicine at East Tennessee State University in Johnson City. She currently resides in Chattanooga with her husband, Danny Allen. Between them, they have four children and six grandchildren. Also joining Life Care Center of Cleveland’s leadership team is Mary Beth Radford, R.N., who will serve as the facility’s new director of nursing. Radford will focus on the facility’s nursing staff development, quality control, enhancing patient and resident satisfaction while collaborating with the newly appointed on-site physician to deliver comprehensive clinical care programs. For more information about Life Care Physician Services’ initiative, contact Doug Veazey,

director of field operations for Life Care Physician Services, at 423-473-5028 or Life Care Center of Cleveland, located at 3530 Keith St. N.W, is one of 26 skilled nursing and rehabilitation facilities in Tennessee operated or managed by Life Care Centers of America. Founded in 1976, Life Care is a nationwide health care company. With headquarters in Cleveland, Life Care operates or manages more than 220 nursing, postacute and Alzheimer’s centers in 28 states. ——— People do read small ads. You are reading one now. Call The Banner 472-5041

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Section I—Cleveland Daily Banner—Tuesday, February 25, 2014—7

Cleveland Bradley Business Incubator: A story of entrepreneurial success

Banner photo, HOWARD PIERCE

CAFE ROMA’S chef and owner Shannon Ritzhaupt with his two sons, Anderson and Jackson.

Café Roma observes its 10th anniversary Café Roma, a casual fine-dining establishment, is celebrating its 10th anniversary this year. Located in downtown Cleveland at the corner of Ocoee and Second Street, the restaurant’s specialty is fresh Italian cuisine prepared by Chef Shannon Ritzhaupt. Café Roma is owned by Chef Ritzhaupt and his wife, Christy. “We’re 10 years old, and we owe it all to you. Cafe Roma’s success is due to your unfailing support,” Chef Shannon said. “The loyalty of our clientele, the push for historic downtown revitalization and the strong sense of community here in Cleveland and Bradley county have turned the last ten years into an amazing adventure Consider this past decade as an appetizer, because the best is yet to come.” Ritzhaupt learned his culinary skills from Chef Antonio Race of Naples, Italy, while he was living in Fort Collins, Colo. Returning to Tennessee, Ritzhaupt worked in various culinary capacities in Chattanooga restaurants including Back Inn Cafe, St. John’s, and Bellagio. He always dreamed of opening his own fine-dining restaurant in his hometown of Cleveland — a place offering big city tastes in a small town setting. Café Roma has hosted birthday parties, rehearsal dinners,

weddings, and other joyful celebrations and will continue to be available for booking private events. Off-site catering is also available. The menu at Café Roma is entirely original — classic items with a special touch along with unique chefs’ creations. Chef Shannon shares the head chef role with Pete Spinks. The meal is prepared to order from ingredients carefully selected to meet the high standards of great food at a reasonable price. There are daily specials in addition to the regular menu; fresh seafood is always available. All salad dressings, soups, sauces, breads, and desserts are made in-house. It is the goal to provide a unique dining experience for their local neighbors. Restaurant hours are lunch, 11 a.m. to 2 p.m. Monday through Friday; dinner, 5 to 9 p.m. Monday through Thursday; dinner, 5 to 10 p.m. Friday and Saturday. Dinner reservations are advised. Call the restaurant at 339-1488 and check out the website with seasonal menus listed at Christy and Shannon and sons Jackson and Anderson invite you to Café Roma for a unique dining experience. “Straight up or with a twist.” So welcome, or welcome back. And remember ... local matters.

Kona Ice is serving up extraordinary experiences Bringing amusement park excitement everywhere it stops, Cleveland’s newest Kona Ice truck blends entertainment and gourmet frozen treats into an experience unlike any other in the area. “When our customers get a glimpse of the decked out truck and its vibrant colors, the looks on their faces say it all,” said Kyle Elrod, the local resident and entrepreneur responsible for shifting good times into overdrive in Cleveland and Bradley County with the launch of a third Kona Ice truck to better serve the area. The franchise has been in Bradley and Hamilton counties since 2010 and is continuing to grow to meet the demand of the community. Kona Ice’s escape from the ordinary begins as the sounds of tropical calypso music fill the air at each event and group gathering. The fun continues as all in attendance get their overflowing cups of freshly shaved ice and then help themselves to any of the 10 tastes on the truck’s Flavorwave™ (an interactive dispensing system in which individuals select from one or more of the flavors to pour over their fluffy snow) or the additional 20-plus flavors and 500 different combinations available. “It’s an opportunity to kick back, let your hair down and just get a bit goofy for a few minutes,” added Elrod. “Kids go crazy and we see adults getting just as into it as the young ones. We’ll even throw a few leis or Kona t-shirts on our customers, and send them home with a fun Kona Ice cup. From start to finish, we engage all their senses.” Equally as appealing about the growth of Kona Ice in the area is its philanthropic commitment to the communities it serves. Elrod is continuing Kona Ice’s tradition of donating thousands of dollars each year to local school groups, teams and community organizations. As Kona Ice books events with

these groups, a percentage of the proceeds from each stop is given back. As of February 2014, the local franchise has given back more than $90,000. Nationwide, Kona Ice has donated more than $13 million dollars. “Kyle shares our passion for giving back,” said Tony Lamb, founder and president of Kona Ice, who created the concept after witnessing the fear in his daughter’s face during a visit from an old rusty ice cream truck. “We want to engrain Kona Ice into the fabric of the towns where we live, work and have families. Returning a portion of what we earn back to the groups helps ensure that they continue to make a positive impact on the lives of our friends, neighbors and family members.” Beyond fundraisers, popular spots for Kona Ice stops in the area include birthday parties, corporate events and neighborhood socials. The truck also maintains regular weekday and weekend routes. To learn more, contact Kyle Elrod at 423-402-1811 or at A true community ally renowned for facilitating endless fundraising options, Kona Ice has given more than $13 million back to neighborhood schools, organizations and sports teams since its inception in 2007. The brand's iconic truck offers customers a one-of-a-kind experience, featuring the opportunity to create their own Kona Ice on the self-serve Flavorwave™, while enjoying the soothing sights and sounds from the tropics. In 2013, Entrepreneur magazine named Kona Ice to its Franchise 500® list, ranking as the No. 1 “New Franchise.” It is 112th overall, and No. 26 in the “Fastest Growing Franchise” category. ——— (for parties) (for franchise information)

Typically, when someone is referred to as an entrepreneur, we think of a person who is an innovator, a risk-taker; someone with considerable initiative and perseverance that will go to great lengths to get their business idea off the ground. But what do you call an organization whose mission is to take a risk on the risk-takers; an organization that goes to great lengths to see that entrepreneurs succeed? Well, you can call that a Business Incubator. As we know, starting a new business has never been easy. The purpose of a business incubator is to assist start-up and fledgling firms and helps in reducing the risk of small business failure. Business incubators nurture the development of entrepreneurial companies, helping them survive and grow during the start-up period, when they are most vulnerable. Incubator programs provide their client companies with business support services and resources tailored to young firms. Critical to the definition of an incubator is the provision of management guidance, technical assistance and consulting suited to young growing companies. Incubators provide clients access to appropriate rental space and flexible leases, shared basic business services and equipment, technology support services and assistance in obtaining the financing necessary for company growth. A business incubator’s main goal is to produce successful firms that will leave the program financially viable and freestanding. The Cleveland Bradley Business Incubator does just that. “Owning a business is tough,” states Hurley Buff, CBBI executive director.

“I know. I’ve been there, have the shirt. I also believe experience is the best teacher. I can personally relate to the challenges business owners face and I feel it gives me a greater understanding and insight to their needs.” When the concept of a business incubator for the Cleveland and Bradley County area was presented to the Chamber of Commerce’s Small Business committee in the mid-1990s, it was still an emerging program in America. In 1995 there were an estimated 500 business incubators operating nationwide. By the time the Cleveland Bradley Business Incubator opened in July, 2000 that number had increased to more than 600. As of October 2012, the National Business Incubator Association reported over 1,250 incubators in the United States. Now, in its 13th year, CBBI has become one of the most successful business incubators in the country. Since opening in 2000, CBBI has nurtured the start up of over 150 new businesses and has helped create over 550 jobs for the Cleveland and Bradley County area. “That is comparable to the number of employees at a major manufacturer,” Buff continues. “We have had wonderful success with the program, as our records speak for themselves. CBBI tenants businesses are showing an 87 percent survival rate past the first 5 years. The current national average is 45 percent survive after the first five years. A study done by the Economic Development Administration found that business incubators are one of the most effective public-private approaches that produces new jobs at the lowest cost to the government. For every $10,000 in EDA funds invested in business incubators, an estimated 47-69 local jobs are generated.

Incubators have a federal cost per job of between $144 and $216, compared with $744$1,008 for commercial structures, $1,291-$2,293 for roads and other transportation projects, $1,377-$1,999 for industrial park infrastructure, and $2,920-$6,972 for community infrastructure. The National Business Incubator Association also points to research showing that every dollar of federal funds devoted to an incubator generates approximately $30 in local tax revenue. Even after completing two expansions to the Cleveland Bradley Business Incubator: a new professional wing and the Cleveland Bradley Innovation Center, the incubator has con-

tinuously maintained 100 percent occupancy. “There are 39 businesses housed at the Cleveland Bradley Business Incubator and Innovation Center and currently we have a growing list of individuals wanting space,” states Buff. “And thanks to a recently awarded USDA Rural Business Enterprise Grant, we have been able to expand some of our services by providing additional training on business management and tax obligations”. To learn more about the Cleveland Bradley Business Incubator and Innovation Center the many things we have to offer, give us a call at 423478-6476 or visit us at and like us on Facebook.

3856 Candies Creek Lane NW • 473-2073

Cormetech, Inc. was formed in 1989 as a joint equity venture between Corning Incorporated of Corning, New York and Mitsubishi Heavy Industries of Japan. Cormetech is one of the most advanced catalyst manufacturing companies in the world, dedicated to offering superior technology to ensure reliable performance at the lowest total cost. Cormetech’s mission is to deliver innovave products, services and soluons that efficiently improve air quality by reducing NOx, SOx and Mercury. Cormetech manufactures catalyst for the power generaon, petro-chemical, and industrial processing markets worldwide. Cormetech’s emissions reducon technologies represent the next-generaon in environmentally conscious energy producon. The Cleveland manufacturing facility opened on Old Tasso Road in February 2000. The facility underwent its first expansion in 2002 with state-of-the art equipment and processes, and a second expansion in 2008 to keep up with the increasing demand of Cormetech’s SCR catalyst products. In 2010, Cormetech-Cleveland once again expanded its manufacturing facility by adding two new product lines developed to meet the changing environmental regulaons by improving the capabilies of reducing NOx, SOx, and Mercury emissions with COMET™ technology. Currently, Cormetech SCR catalysts can be found in more than 1500 locaons around the world. Cormetech is a Made in TN Manufacturer and a member of Cleveland Associated Industries. Cormetech is located at 3300 Old Tasso Road NE.

8—Section I—Cleveland Daily Banner—Tuesday, February 25, 2014

A+ Fire Suppression sells and maintains extinguishing systems

GDaddys BBQ is ‘barbecue Dunn right’ BBQ,” the name stuck. They especially enjoy the fair events because they get to wear the special T-shirts and pass out samples to fairgoers. Two of their grandsons, Hunter and Ashton DeLong, have perfected the art of bartering sandwiches with other vendors. It is a family affair at GDaddys and that’s the way they like it. Everyone pitches in to help, starting with son-inlaw Justin DeLong, who loaned them his smoker and who can smoke a mean brisket. Karen’s sister and brother came all the way from Murfreesboro and Bristol to help make the 2013 Cleveland Apple Festival successful. Daughters Amanda Martinez and Melody DeLong have peeled sackfuls of potatoes and washed countless pots and pans. The future looked bleak though, without the needed start-up money required to go full time into the catering business. Then, they found out about CBBI at Cleveland Sate Community College, through fellow entrepreneur, Dottie Smith, who is a massage therapist. The Cleveland Bradley Business Incubator is Cleveland’s best kept secret. With only enough money to pay the first month’s rent, Hurley Buff welcomed and encouraged them to become tenants in the Innovation Building in October of 2013. They have been overwhelmed with the help and knowledge they have received since signing on. “People are so wonderful here,” stated Karen, “We have learned more in the past few months then we would have in years out on our own. Free classes are offered periodically

GDaddys BBQ Catering’s simple mission is to offer delicious “Barbecue Dunn Right” to family and friends in Cleveland and the surrounding areas for their life events. Anthony “G-Daddy” Dunn has been smoking meats ever since he can remember. As a lot of people in his day, Dunn’s grandfather had a smokehouse. Dunn was fascinated with it and has carried on the tradition for the past 40 years. He never uses liquid smoke like many others do and firmly believes that the smoke flavor should only come naturally from hickory, peach or apple wood. “If you can still taste the smoke the next day, somebody snuck some liquid smoke in there,” he stated. He is a barbecue purist and believes the meat should stand alone in flavor without adding sauce. However, Karen has created her own very secret sauce recipe with 14 ingredients that has been years in the making for those who enjoy the savory barbecue sauce to complement their meats. The idea for GDaddys was birthed in 2010 when the duo rented a space in downtown Cleveland for the annual Cleveland Apple Festival selling pulled pork sandwich plates. It was a huge success and they were encouraged by family and friends to start a business. For over two years, they catered a few events but were hesitant to go into it full time and worked out of their home and church, cooking mainly for charity events and to raise money for missions. The name was chosen with their 10 grandchildren in mind. Since the kids always look forward to “GDaddys

Anthony “G-Daddy” Dunn and help is always only a phone call away. I wish we had known about this program sooner.” Thanks to the help of CBBI, GDaddys became a member of The Cleveland Chamber of Commerce in October 2013. The most popular meat items are the pulled smoked pork, pulled smoked chicken and melt-in-your-mouth ribs and the most requested sides are the fresh hot slaw, baked beans and their mom’s (Lettie Beaird) famous potato salad. Karen’s fresh brewed Southern sweet tea is soon to be trademarked. They offered full meals for Thanksgiving and Christmas and will be offering the same for Easter dinners this spring. Low Country shrimp boils are popular too and are prepared on-site. Delivery is free in Bradley County or items can be picked up at their Adkisson Drive location in the Innovation Building at Cleveland State. For more information concerning booking GDaddys BBQ Catering for your wedding, family reunion, fundraisers, birthdays, office parties or family meal specials, please call 423-650-7299 or 423-5597801 and visit them on Facebook and their website

Conways’ Legendary Images opens at Innovation Center on CSCC campus Legendary Images, formerly known as In the Game Action Photography, is owned by Greg and Sherri Conway. The Conways recently opened their new full-line studio in the Innovation Center on the campus of Cleveland State Community College in suite 1080. Legendary Images was a Webbased business for three years. The Conways wanted to offer additional products and services to their current and future customers. While their photos and products can be viewed and purchased online, they offer personalized service at the studio. The Conways have always enjoyed taking pictures together, and while dating they would pack up the cameras and head to the mountains to be inspired by the beautiful scenery here in the Tennessee Valley. Together Greg and Sherri have more than 50 years of experience in photography and enjoy finding new and innovative products to enhance their photos. Greg has 35 years of photography experience in the color lab industry and behind the camera. He has a degree in photography from the Art Institute of Atlanta and photographed the Atlanta Hawks for two seasons.

Having a great knowledge of sports allows him to anticipate the next play, preparing him to capture the action. While Greg loves all photography, he really enjoys taking action sports photos of local student athletes playing football, basketball or softball. And you can usually find Greg on the sidelines of the ballgames here in Cleveland, which is the reason they started the company. Greg was always at Bradley Central High School taking pictures of their son, Bryce, who is in the Bear Pride Band. He had other parents asking if he would take pictures of their children. And so they started a business to offer parents and students photos of this memorable time in their lives and it has continued to grow and is now able offer more than just plain photographs. Legendary Images offers a wide variety of photography including traditional studio work and/or creative location photography. They also offer action sports pictures, pets, senior portraits, weddings and commercial photography. Legendary Images prides itself on offering a wide of variety of products that showcase the images we capture. A few of the

new innovative products offered include metal prints, acrylic standouts, canvas wraps and murals for portraiture or commercial photos while offering new dog tags, standups and statuettes for our sports minded customers. They also offer the more traditional products such as prints, trader cards and magnets while also having the ability to offer customized rep cards and event books. “We would like to take this time to invite you to come by or call to see how Legendary Images can assist you with all of your photography needs,” the Conways said. “You can see some of our work on our website and like us on Facebook.”


A + Fire Suppression (APFS) is locally owned and operated by myself, Robert Cannatella. “We have small business values and will always operate with an honest and hardworking mentality, no matter how large we grow,” Cannatella said. “We have a strong focus on customer service of the highest level, with quality products and services done in a timely and efficient manner. I am the sole owner of my business with a real-world background, and every new customer I get means a lot to me. “My customers are not just numbers on paper, they are friends who help make my business successful, and I am thankful for the opportunity to make their businesses a safer place. Even though my business is growing at a very fast rate, I will never lose my personal interaction with them, like many large companies do,” he said. Cannatella was born and raised just outside of New Orleans, La., in the city of Metairie. He relocated to Tennessee after Hurricane Katrina in 2008. He worked for a local, beverage bottling company. “In that time, I came in contact with many people who were having a hard time getting the service they needed for their fire extinguishers. When they did, the companies treated them like just another number, rather than a person,” Cannatella said. “After seeing this and taking advice from a good friend who formerly owned an extinguisher service company, I decided to start A + Fire Suppression. At the time, I owned another small business doing custom landscape curbing; however, when the recession hit it never fully recovered. “Looking back on my past jobs and business experiences, I can see how God led me to start APFS. It is with God’s help and guidance, and the help of my family and friends, that I have been able to take my business farther than I could have imagined in such short period of time,” Cannatella noted.

Since opening his business in 2011, it has expanded from servicing only the Cleveland and Chattanooga areas, to now servicing 70 percent of the state. He recently traveld as far away as Clarksville, all the way to Johnson City, and everywhere in between. “I also service numerous chain stores throughout Tennessee that have over 2,000 locations across the U.S., as well as several major manufacturing plants in the Cleveland and Chattanooga areas. “At A + Fire Suppression, we sell, service, and maintain: Fire Extinguishers, restaurant suppression systems, emergency and exit lighting, emergency shower and eye wash stations, as well as first aid and auto-

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mated external defibrillators (AED),” he said. With future growth into Georgia during the second quarter of 2014, as well as offering the installation of Restaurant Suppression Systems and Sprinkler Testing, APFS will become the one stopshop for all your safety needs. A + Fire Suppression is a registered and complaint free member of the Better Business Bureau, which is attributed to the 100 percent customer satisfaction. The business is located in the Business Incubator on the Cleveland State Community College campus, 3575 Adkisson Drive, Suite 1020. For more information about A + Fire Suppression, visit or call (423) 595-8069.

Stephen G. Miller, SSA

Section I—Cleveland Daily Banner—Tuesday, February 25, 2014—9

Honey Do tailors service to the business’ needs

Do you have a small business that needs expert cleaning help? Honey Do Services is a resident of the Cleveland Bradley Business Incubator. Honey Do Services is located in the Incubator's Suite 154 at 3505 Adkisson Drive. Shelley Rupert is the owner and operator of Honey Do Services, which sprang from a need she had while operating a totally different business. When Rupert was operating a full-service photo studio, she noticed there wasn't a full-service company in the area that offered all the different types of cleaning services she needed. She was also finding it hard to find reliable and trustworthy help for her home. So, in July 2007, she organized Honey Do Services and tailored it to fit the needs of small business, which she knows from her own experience exist in our community. Honey Do has specialized in commercial cleaning from the beginning and is now venturing into industrial cleaning services. "I try to tailor the service to the client," Rupert said. "I will work hand-in-hand with other companies in the area to make sure my customer gets the right combination of services to satisfy their current needs." Rupert says that she will add services to her repertoire as her customers' businesses grow and have additional needs. Rupert personally oversees every customer's job regardless of the size, and prides herself on the reliable and consistent quality of the work performed by her staff. "We have added cleaning services to try to … custom fit … each client we serve," she said. "We are licensed and bonded and there is never a charge for estimates. Our rates are very reasonable and we welcome calls for quotes." For more information, or to schedule your free estimate, call Honey Do Services at 478-6487.

Local Strategies helps groups attain goals At the core of every community are nonprofit organizations and committees playing a fundamental role in advancing the quality of life for its residents. Many of these groups function with little to no staff, limited budgets and are highly depend on volunteers who may also have other full-time commitments. Local Strategies, a project management and implementation company, was established for the very purpose of assisting organizations and civic-type groups with developing and reaching their desired goals. Local Strategies provides affordable contractual services which allows an organization to realize and implement its visions, without having to necessarily hire full time staff. In turn, this assistance helps keep projects attainable and within the financial constraints of the organization. Local Strategies knows some of the best ideas come from within the community and realizes each and every community group is unique and needs vary. For this very reason, Local Strategies takes an individual approach to assessing the community’s or organization’s activities and can assist with developing a strategy to focus on the specific needs of the organization or committee. Local Strategies provides a

variety of services to assist community based groups with their goals including organizational set-up; advisory and coaching services; visioning and strategic planning; administrative services; public relations; proposal writing; board development; project research and management; grant research, planning, writing and administering; community engagement and outreach programs; and conducts educational seminars and facilitates workshops. Dana Teasley, owner of Local Strategies, has been involved in economic and community development for over 17 years. Being a civic-minded person, she is very active in community organizations and enjoys research and project development. Some of the areas in which she has found success are economic and community development, history and arts projects, tourism, and entrepreneurial development. After 17 years, Teasley knows where to go for information and has assisted organizations and committees ranging from social, civic, arts and cultural nonprofits and units of local government. If your organization or community group is interested in learning more about the services provided by Local Strategies, Teasley at 423-715-7272 or email

Need costumes, props? Incognito has them Incognito, Costumes & Props is a strong creative firm, imagining and producing the hottest attractions for your commercial location and theatrical performances. Incognito provides various clients, both thespians and/or collectors, with screen-accurate replicas and original costumes since 2005, from all major hit films and television shows. The design firm that composes, Incognito has 20 combined years experience, including that of Walt Disney World and other large publicly and privately owned entities. In 2005, Chad Taylor set out to create a piece of his own, inspired by the original hit trilogy of “Star Wars” by George Lucas. In doing so, he found himself amongst a massive, international “subculture” of nerds and geeks,

collectively “Fan Boys.” Conventions and large gatherings provided Taylor with other artists and fanatics of all pop culture corners of the collected universe. In this, he found a new world of friends and artists who combine knowledge in arts and craftsmanship. This also provided Taylor with an outlet and stage to show off his craft and gather respect and passion from other “Cosplayers.” Taylor now has set himself to create the best in quality and most original in production with new worlds and atmospheres to immerse his followers and clients. Incognito, Costumes & Props is that apparatus, and will continue to fulfill imaginations. Incognito welcomes all artists and interests of the public.

Massage & Bodyworks offers Bowen Technique Massage & Bodyworks of Cleveland, owned by Brenda Gossett, L.M.T., C.B.T., is pioneering a different kind of therapy in the Cleveland area. Gossett offers The Bowen Technique, which may help a variety of problems including fibromyalgia, autism, asthma, digestive problems, depression, lupus, reproductive issues, MS, and back pain just to list a few things. The work consists of gentle, precise moves on specific areas. This enables the body to engage its own healing process by initiating a natural reset response from the body. The technique is non-invasive and can typically be done through light clothing. There is no manipulation or adjustment of hard tissue and no force is used or needed. “Bowen is so gentle and yet so powerful,” Gossett said. “It enables the body to attain a deep relaxed state and oftentimes after treatment, people come out with this little grin on their faces, with a notable reduction of pain and stress,” Gossett said. “I’ve actually had clients forget their walkers and their canes. “ The Bowen technique, also known as Bowenwork, is generally suitable for all ages from infants to the elderly but is not exclusive to just human clients. Canines, other small animals, and larger animals including livestock and equine can benefit from becoming a client of Brenda’s through the expansion of Massage and Bodyworks of Cleveland. Animal Bowen has been shown to be helpful not only in cases of acute injuries such as sprains and strains but can also alleviate chronic conditions and degenerative diseases by easing symptoms and overall improving the quality of life for the animal. Other treatments for animals can include: n Acclimating rescued or rehomed animals by relieving stress and tension; n Encourage quicker recovery times for pre- and post-operative surgeries; n De-stressing animals for pre-and post-boarding situations; n Relieving symptoms of grieving and trauma; n Well-being treatments for your faithful companion, especially the elderly, active, working, or ones with chronic condi-

tions Often only one or two treatments, at weekly intervals, are all that’s required to achieve a noticeable change. These sessions last about 45 minutes, including an assessment of the pet. It’s easy to forget but remember Canine Bowen is complimentary to veterinary care and is only available on a veterinary referral. These forms are available at Massage & Bodyworks of Cleveland and will be required before treatment can proceed. The process begins with a series of intake questions that will be asked to build a casespecific picture for your animal. This compiled information will help to monitor changes that have taken place between treatments and gauge how the animal is progressing. It’s important to note that therapy is not forced upon the animal. Dogs and other obedient animals may not need to be restrained during the treatment, but other animals may need some restriction. “I’ve had hyperactive pit bulls that end up sleeping at my feet by the time I’m done with a session,” Gossett said. “I’ve had dogs regain appetites, others regain mobility after a fall, and I’ve even seen some regain the ability to walk outdoors and avoid those accidents that were becoming all too common. Happy Puppy, Happy Mommy!” The Bowen Technique is revolutionizing healthcare worldwide. Orthodox and alternative practitioners alike are generous in their praise of this modality. Bowenwork is becoming increasing popular with professional athletic training programs and nurses are being trained to use Bowen in Hospitals worldwide. Gossett studied in Orlando, Fla., and learned the technique from an instructor who trained personally with the creator, Thomas Bowen. Since the opening of her practice in Cleveland August of last year, she’s been working to get the word out about her technique, which has helped numerous clients some of which had previously exhausted all other avenues of healthcare treatment options. “I do a lot of public outreach. I work with seniors quite a bit, as well as Vietnam vets and people with PTSD,” Gossett said. “I

just try to reach out to the community to let people know that it’s attainable and available. Bowen is such a remarkable thing that I have the blessing to be able to offer.” Gossett’s Bowenwork costs less than a normal therapeutic massage. A Bowenwork session for her human clients generally lasts 30 minutes to an hour, but the results develop over the course of a week. A few weekly treatments are often sufficient to achieve lasting relief from

recent pain, although further treatments maybe required for long-standing pain or more complex situations. Gossett also offers therapeutic massage with hot stones and hydrotherapy for extremely competitive prices. If you’re interested in trying The Bowen Technique, contact Gossett at 423-478-6489 / 423506-1670, email mbwoc@ or visiting her page at dBodyworksofCleveland.


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Just Right Fitness gives you a personal trainer Do you want to get fit, but don’t know how? Some people start out, then quit after a short time. Then make another effort. “If you’re tired of starting over, then stop giving up,” is the advice of Justin Harris, owner and operator of Just Right Fitness. He noted it takes “real dedication to get real results, and it can be real fun.” Harris recently started Just

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10—Section I—Cleveland Daily Banner—Tuesday, February 25, 2014

Social Security Advocates is true champion of disabled

Having spent more than 18 tive for her clients, but an advoyears as a paralegal and the last cate. “We don’t work for Social 16 years of that time working on Social Security cases, Jessica Security, we work for you — our Carrasquillo, founder and chief client,” she said. “What most executive officer of Social people don’t understand is Social Security Advocates, LLC, has Security is looking at your claim made a name for herself in in five areas. They’re looking at Cleveland, Chattanooga and your age, your condition, work history, education — how capaacross the nation. With her 97 percent success ble is the person of learning a rate and reputation for providing new trade — and whether or not personal attention and integrity, you can return to work in some the successful businesswoman capacity. I have the knowledge to is redefining what professional- know exactly what they’re lookBanner photo, HOWARD PIERCE CLEVELAND HEAD AND NECK is comprised of, front row, from left, Theresa Thompson; Donna ism is all about on a case-by- ing for and we’re going to push at every level to get results. We’re basis. Gunter; Melissa Hedding; Connie Lawson; Katie Hilton; Heather Ellis; back, Mary Kate Russell, Tiffany case Carrasquillo served as tenant not a company that holds your Ahlberg, AuD.; Jack Byrd, M.D.; Ken McCarley, M.D.; Tim Viser, M.D.; and Aron Roberts. representative for three years to file until someone gets back to the Incubator board of directors. us.” According to Carrasquillo, She also is a member of the National Association of Disability claims are still taking approxiRepresentatives as well as an mately one year to 18 months accredited disability representa- before getting approved due to a tive and associate of the backlog of cases and some peoAmerican Bar Association. ple filing “undocumented She is also a part of the Small claims,” which backs up the sysBusiness Committee of the tem. The Cleveland Head and Neck Chamber of Commerce. “Then too, some people just Clinic, founded in 1983 by the “We’ve earned a reputation of haven’t been off work long late Dr. John McNulty and Dr. excellence and I give all the cred- enough,” she said. “For example, Jack Byrd, has delivered high it to God and a great staff,” when a client with a heart condiquality, compassionate health Carrasquillo said. tion has a new attack or procecare for the last 31 years. “Personal assistance is the dure, Social Security puts their Joined in 1991 by Dr. Tim mainstay of my business. We file on a medical hold for three Viser and in 1997 by Dr. Ken give each client our personal months because they feel in McCarley, the clinic has offered attention. I want them to feel three more months that person diagnosis and treatment options someone is fighting for their ben- is going to get better. for a wide variety of diseases of “I have won cases in that efits and wants to help them the head, neck, ears, nose, and reconsideration level, but for the move forward.” throat. Serving all 50 states through most part denials are not All three physicians are board the Internet, Carrasquillo said uncommon. Most of the time certified by the American Board claims will be denied the first Banner photo, HOWARD PIERCE she wants the public to know of Otolaryngology-Head and she is more than a representa- and second time. That’s stanCLEVELAND HEAD AND NECK CLINIC as seen from Chambliss Neck Surgery, are fellows of the Avenue N.W. American College of Surgeons., and offer a combined 77 years of Fiberoptic endoscopy and digeven though a simple excision experience in the field. The primary goal of this clinic and closure may be less ‘impres- ital photography of the nasal, is to provide outstanding care for sive’ than the more complex sur- laryngeal, and pharyngeal strucpatients in Cleveland and the geries, we elicit the same care tures are used routinely, when and attention to detail that are necessary for proper visualizasurrounding region. Great things are happening in ing employers without the skills All providers evaluate and demanded in the more difficult tion. Dr. Tiffany Ahlberg, Au.D. staffing, thanks to the Tri-state an applicant has claimed. treat children and adults, repairs. Function and appear“We have unique software that including disorders of the nose ance as close to the pre-opera- heads the audiology department, area’s most up-and-coming and sinuses, the vocal cords or tive state as possible are always which provides diagnostic and employment firm, Platinum allows us to test applicants based services for Recruiting. on the skills communicated to us, larynx, oral cavity and throat, our goal, no matter how big or rehabilitative patients of all ages. The everyday demands human further ensuring the employee is ear infections, head and neck small the defect.” All major brands of hearing resources bring to the Facial plastics experience and absolutely qualified for infections or tumors, and heartraining allows for expert care of aids are offered, with expert and table can all too often be a the position at hand.” ing or balance disorders. Platinum Recruiting Facial plastic and reconstruc- patients with facial trauma, personable fitting and post-fit- nightmare for business strives on employing from tive surgery is also offered, and including fractures and lacera- ting care and hearing aid main- owners. tenance. “There is a wide range of within its local communithe doctors have a wealth of tions. Hearing testing is available, as time-consuming responsiA stand-alone operating suite ties as much as possible. experience in this area. With his first office Dr. Byrd and Dr. Viser are lends itself to patient comfort well as special audiological test- bilities that take place opening in Cleveland, Fellows in the Academy of Facial and gives the surgeons an envi- ing for less common ear and bal- within the recruiting, hiring, and firing processes,” Peguese shared some Plastic and Reconstructive ronment that facilitates their ance disorders. The clinic has been located at said owner Hollis Peguese. technique, when the procedure personal feelings. Surgery. “New and developing “This area struck my One focus of the group is the is amenable to treatment under 2414 Chambliss Ave. since 1986. businesses recognize the interest because of its excision and reconstruction of local anesthesia. Peguese The telephone number is 423- benefit of outsourcing with The practice is accredited by strong, rich community. head and neck skin cancers. It’s great to know we are Hundreds of skin cancers have the Intersocietal Accreditation 472-6581, and the staff is very an employment firm not only providing quality workers been excised and reconstructed, Commission as a CT lab, allow- proud of the fact that a person — almost immediately.” Peguese leads his team at to our customers. We are providincluding many requiring ing for high quality in-house CT and not a computerized teleadvanced techniques such as scanning of the paranasal sinus- phone tree — will always answer Platinum with a combined experi- ing great people as well,” stated the telephone during office ence of more than 20 years in the Peguese. es and temporal bones. skin flaps and grafts. hours. Also available is ultrasound staffing industry. Businesses are recognizing the Of particular interest to our Office hours are from 8 to 5 Operations at his firm such as vast benefits employment firms physicians is reconstruction of evaluation of the thyroid and thorough skill assessments, provide at an increasing rate. the nose and ears — two partic- neck structures, including ultra- Monday through Friday. Surgery is also offered both at background checks, drug testing, Making the most of their time and ularly difficult and sensitive sound-guided needle aspiration biopsies of head and neck SkyRidge Medical Center and at and other screening processes consolidating expenses are key areas. the Surgery Center of Cleveland. keep the Platinum team busy concentrations. Dr. Byrd states, “Nevertheless, pathology. electing remarkable candidates Platinum Recruiting drastically for their clients’ choosing. decreases time spent on human Peguese noted, “We like to take resources and dismisses variable recruiting a step further after the costs like worker’s compensation interviewing processes for all of insurance and employer taxes. Heather Harris, owner of health. Drive, Suite 164, in Cleveland. our clients. Unfortunately there is Every successful business Healing Hands Massage, has Massage therapy helps to She works Monday, a population of falsified resumes must be led by a passionate been providing massage therapy reduce physical and mental Wednesday, Friday and Saturday that fall through the cracks leav- entrepreneur. for 15 years since 1999. stress and promotes a healthier by appointment only. She is a graduate of the you. Massage is very beneficial Gift certificates are available, Tennessee Institute of Healing to the body for so many condi- as well as discount packages for Arts. She is certified in neuro- tions. those individuals who wish to muscular therapy, myofascial As a licensed and experienced experience the benefits of regular release, sports massage, massage therapist, Harris is able therapy through massage. fibromyalgia and chronic pain, to help people achieve a healthi- Giving the gift of massage is an “yogassage” and pregnancy mas- er body and mind and to receive excellent way to tell a loved one sage. the benefits that this proven or friend that you care while In addition, she does body therapy gives for so many condi- offering them the opportunity to wraps to reduce inches and tions. achieve a healthier body and pounds from the body, as well as Healing Hands is located in mind. foot detox to remove toxins from the Cleveland Bradley Business Contact Harris by calling 284the body and promote good Incubator at 3505 Adkisson 1432.

Cleveland Head and Neck Clinc has 31 years of service in area

dard.” Carrasquillo said she is seeing more disability claims from people who could not afford to stop working while injured, but now have been laid off and are curious about qualifying for Social Security disability and are looking into the matter with greater scrutiny. “Since they’re out of work more people than ever are filing for disability,” she said. “Regulations have gotten tighter, which is why they need an expert advocate.” According to Carrasquillo, more people qualify for Social Security disability than most people realize, from a 2-year-old who is diagnosed with leukemia to a 50-year-old who has arthritis or even someone who has been in a car accident. It all depends on the case. Among the services provided by S.S.A. are filing claims, attending hearings, meeting with physicians and appearing before the court and Social Security administrators when necessary. “We handle all of their paperwork and take the hassle out of it,” Carrasquillo said. “The last thing a person wants to do when they are injured or ill is to fill out a lot of questionnaires. They don’t want to talk about their pain, they want solutions. That’s what we offer and there are no fees unless benefits are granted.” Social Security Advocates is located at 3505 Adkisson Drive N.W., Suite 159.

Platinum Recruiting is providing ‘remarkable candidates’ for clients

Harris operates Healing Hands Massage

“Since I was 12 years old, I have dreamed of starting my own business. Throughout the years, I sold a variety of items and services,” shared Peguese. “I have always had a strong desire for helping people in my community. When I realized there was business behind helping great people find work, let’s just say that lightbulb sparked and a grin covered my face.” Peguese and his team have put over 160 people to work in just six months. “Soon, I hope to start placing that many applicants each month,” he exclaimed. Platinum Recruiting is making its mark across the Southeast. Offices can be found in Cleveland and Knoxville, as well as in Stoneville, N.C. To obtain more information or to apply with Platinum please call the Cleveland office at 423-4786483 or visit Peguese concluded, “Bradley and Hamilton counties are growing. There is an increasing need for highly skilled individuals in these wonderful communities as they welcome new industry and development. We are so excited to be able to help in this area’s growth and prosperity to come.”

Cleveland Location 172 Old Mouse Creek Rd., NW • 423-728-3010

BRADLEY MEIGS POLK It has been my honor to serve you as vice chairman of the Bradley County Commission. With your help, I can take my tested experience in small business, education, and public service to Nashville.

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Dinner MON-THU 5:00-9:30 FRI 4:30-10:00 SAT 3:00-10:00 SUN 5:00-9:00



Section I—Cleveland Daily Banner—Tuesday, February 25, 2014—11

Amaze Behavior Therapy helps open autistic children’s world In September of 2012, Amaze Behavior Therapy opened in the Cleveland/Bradley Business Incubator. Carrie Walls has been an independent behavior therapist for several years in the Cleveland area. She became a board certified behavior analyst in 2012 and has presented twice at the Southeast Autism Symposium, hosted by Lee University each June. In the past year she has added two behavior technicians, AnneMarie Kille from Hixon and Lisa Barker from Dunlap, which has expanded the business into those areas. She anticipates adding more ABA-trained behavior technicians in the coming year to accommodate the need for services, as there is currently a waiting list for TennCare Select clients. Amaze Behavior Therapy is also a provider for Premera BlueCross (Amazon employees) and is a service provider with the Tennessee Early Intervention System (TEIS) for children under 3 years old. The initial consultation is free. Interested families are encouraged to call for more information. There may be a 24-48 hour call back period due to the schedule of client sessions throughout the week.

When Walls was first approached about becoming a behavior therapist for a 4-year old boy with autism in March of 2003, she turned down the opportunity. Walls had made up her mind that she did not have the skills, patience, or ability to work with a child who had been diagnosed with what was then something she knew nothing about. After several pleas by a behavior therapist to see the child, she visited the child with plans to turn the job down. However, all of the fear of the unknown about the diagnosis, the child, the therapy, and the expectations were removed as she met a playful, handsome, joyful boy who simply appeared to be trapped inside his body — unable to speak well or to engage with others. Her heart was touched, and after watching the first session of Applied Behavior Analysis (ABA) therapy with the child, Walls accepted the job. What began that day became an 11-year journey for Walls as she discovered what ABA therapy was about and how to most effectively and creatively enter into an autistic child’s world. Over the years, Walls has worked with nearly 50 children who have the diagnosis, or a related diagnosis, in long-term and

highly intensive therapeutic relationships. She said, “Each individual journey with a child and his or her family is so unique, filled with valleys and mountains, potholes and rest stops. You really come to see and celebrate the tiniest victories in these children’s lives, because each is worth celebrating.” One of the classic issues regarding the diagnosis of autism is an inability to “absorb” information naturally from the world which surrounds the child. Instead of learning as a baby to make sounds and eventually words, imitate facial expressions, and move their bodies according to what they see around them, those with autism generally need highly structured, specialized learning which includes direct teaching of individual skills by a devoted teacher. The child with autism must be directly taught how to learn — how to do, say, or understand things which are taken for granted that a child will learn from the environment. At its core, autism interferes with an individual’s daily living through the social areas of communication and a lack of understanding how to relate to others. The CDC reports that 1 in 54 children will be diagnosed with

autism this year. If a parent believes their child may have some symptoms of the disorder, they should speak to their pediatrician about it immediately. Early intervention — that is, beginning before age 5 — brings the most results in terms of treatment; however, autism-specific interventions for all ages will help any individual with the diagnosis, as well as their family. Most children are diagnosed with autism on average around the age of 4, although signs can now be seen in toddlers as young as 14 months — and even earlier in some cases — highlighting the need for early diagnosis to receive early intervention. As the child gets older, the gap of being like the child’s peers, developmentally speaking, widens, making “catching up” to those peers more difficult. In some cases, early intervention with a therapy such as ABA can catch a child up to his or her peers before entering kindergarten. Walls and her behavioral technicians see children both in their homes and at the Amaze Behavior Therapy clinic, which is located in the Cleveland/Bradley Business Incubator. The hours are by appointment only and referrals for services can

be made by anyone in the child’s life. Parents can gain more information about the services offered at the company’s website: Walls adds that she, along with other sponsors, will be participating in the 5K Walk/Run for Autism on April 12 at Westwood Baptist Church. The event will be hosted by Back in Motion Chiropractic to bring support, education, and an

opportunity for networking within the autism community of Bradley County. Several companies which work with individuals who are diagnosed with autism will be present to greet families and answer questions about treatments and services. For more information about the Walk/Run, contact Whitney Cannon at 790-1425 or

SerendipityCB specializes in therapeutic massage In March, SerendiptiyCB will be celebrating its two-year anniversary. Cheryl Barker is a licensed massage therapist and esthetician who loves making people feel good. “I have a passion for helping others and bringing peace to the lives of very busy people,” Barker said. Barker specializes in therapeutic massage and body therapies which help treat conditions such as frozen shoulder and shoulder injuries, sciatica and leg pain, as well as back injuries. SerendipityCB services also include relaxation massage, bamboo fusion massage and trigger point therapy. Barker explains to her clients that incorporating a soothing massage can help you relax and

unwind from the daily stresses of life, but the many benefits of massage go well beyond a simple, indulgent relaxation. Studies now link multiple health benefits to massage therapy treatment, including decreased anxiety, enhanced sleep quality, increased energy, improved concentration, better circulation and reduced fatigue. Budgeting time for massage therapy on a consistent basis is truly an investment in your health, said Barker. SerendipityCB also offers several skincare services which include custom blend facials, enzyme peels and headache and sinus therapy. They use a line of all natural skin care products which are free of harmful chemicals, preserva-

tives and parabens. In addition to providing massage and skin care services, SerendipityCB has developed several all natural botanical products, such as aromatherapy blends, body scrubs, body butter, lip balm, healing salves and additional homeopathic remedy items. All SerendipityCB products are handcrafted in small batches within our shop in Cleveland, Barker said. From obtaining raw ingredients to creating the labels and packaging, the entire operation is homegrown with passion and care. A commitment to a healthier lifestyle and a feeling of responsibility to the environment are at our roots, she said. “SerendipityCB specializes in truly natural healing and body

products. You will never find a synthetic fragrance, dye or preservative in any of our products ... just simple natural goodness,” Barker said. SerendipityCB is open Monday through Friday and Saturday mornings by appointment. You may book your appointment online at or by calling the shop at 423-5597805. For more information about their services and products please visit their website at and you may Like them on Facebook at SerendipityCB Massage and Skincare. SerendipityCb is located on the north end of Cleveland State Community College campus at 3575 Adkisson Drive, Suite 1050.

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12—Section I—Cleveland Daily Banner—Tuesday, February 25, 2014

Sound Accounting specializes in accounting software and IT Sound Accounting PLLC is a Certified Public Accounting firm with offices in Chattanooga and in the business incubator in Cleveland. The firm specializes in financial management, accounting software and IT for small-tomedium size businesses. Sound Accounting is not a traditional CPA firm, said Scott Goble, the firm’s managing partner. “We realized very early in the development of the firm that the best way to help small business owners is to step outside of traditional services and work directly with business owners to help them become more self-sufficient. We do this in two ways,” he said. “First, we help business owners implement the right accounting systems for their business. This includes helping them choose the right computer for their business needs. “Second, we provide software and financial management training for the business owner and his or her employees. In this way, we enable business owners and their employees to correctly and efficiently perform core accounting functions in-house so owners can invest their accounting budgets in more value-added services such as budgeting, cash-flow management, and tax planning,” he said. “By helping small business owners produce a clean set of books in the first place, we reduce compliance costs such as preparing the annual tax return,” Goble said. Those savings can then be invested in services to help the owner grow his or her business. Sound Accounting isn’t just

different because of its approach. The firm also brings professionals with a diverse background to Cleveland. The staff a includes IT specialist and QuickBooks ProAdvisor Daniel Eilers, former teacher and small business owner Mary Johnston (also a CPA-candidate), and accounting software expert and former CFO Scott Goble. Eilers heads up the firm’s IT department for installation and troubleshooting clients’ IT problems. He is currently studying accounting at UTC. Johnston specializes in customer service, tax and retirement issues. Her background as a small business owner gives insight into the challenges the firm’s clients face. She is currently studying for the CPA exam. Goble said, “Because of my background in corporate accounting and years spent working ‘on the inside,’ our firm possesses a greater understanding of the realities of day-to-day operations than those without such experience.” Goble spent the first 12 years of his career working in information technology. By the early 1990s, Goble developed and implemented accounting software. “I also found myself with the same dilemma as my colleagues: accounting software development and implementation requires people who understand computers and accounting. “Such people were rare and the ones who could actually communicate with other humans were even rarer. ... We spoke different languages,” he said. “Success happened, but it was never complete and far too expensive. I couldn’t give my time

away, but the more of these implementation projects I did, the more I questioned the costbenefit pitch ... Something had to change,” Goble explained. He realized the solution was to return to college, earn a second master’s degree — in accounting, and become an expert in information technology and accounting. “Simultaneously, I transitioned my career from tech geek to controller, then corporate controller, and finally to chief financial officer while working in several industries including manufacturing, distribution, and service.” He built a strong background in corporate accounting, federal taxation and multistate taxation. He loved working in tax so much he returned to school to work toward a master’s degree in tax law. He again faced the same problem as before — over-sold, overpromised, poor-fitting and improperly implemented accounting software. “So, my desire to leave the pressures of IT aside, I had no choice but to return to my roots and find a better solution for myself and the small-to-medium size business community. “That’s what I’ve done. I put years of research and firsthand experience together to help businesses replace their rubber hammer accounting systems with working systems that will not break the bank,” Goble said. For more information, contact Goble at the Cleveland office 423-478-6479, or the Chattanooga office at 423-6489894. ———

Dove Healing offers alternative methods of caring for health Dove Healing exists to meet the needs of those who wish to use alternative health care for various conditions and reasons for most nonemergency conditions. Dove Healing is located at 3505 Adkisson Drive, Suite 154, in the Cleveland/Bradley Business Incubator. Linda Lapolla, L.Ac., began her practice in Sarasota, Fla., in 2011. The family moved to Cleveland in September 2013. Lapolla has a master of science in Oriental medicine, East West College of Natural Medicine; a bachelor of science in professional health services, East West College of Natural Medicine; and a bachelor of arts, business management, Eckerd College, Saint Petersburg, Fla., in 2003. What kinds of services are offered at Dove Healing? Acupuncture, which is the insertion of acupuncture needles into the skin in a combination of locations to facilitate healing in the body, is one of the options. Acupuncture is an ancient practice where the patient is asked a series of questions to determine which of the possible treatments would best suit the individual along their course of recovery. The examination includes questions to determine what the issue is, but how long the issue has been ongoing, what started it, what makes it better or worse, and the degree of discomfort or seriousness. The sleep patterns, appetite, emotions, stress and lifestyle are all part of the diagnosis process used to determine how best to treat the patient to find relief and re-create balance in the body. Several tools can be used to facilitate restoring balance or health, or some may call it homeostasis. These tools include: the acupuncture needles; infrared lamps, e-stim (similar to TENS), cupping or fire cupping, moxa (a form or heat used to dissipate aches, pain, soreness, bruising), tui na (a form of therapeutic massage), gua sha (a tool used on the back to relief spasms in muscles), and liniments or plasters for pain relief, soreness, bruising and aching muscles from overuse. Another care alternative is detoxification. This is a purification protocol lasting 21 days in the initial phase and then suggestions for a healthy lifestyle to maintain the way you feel and look.

While eating vegetables and fruits, the whole-food supplements taken alongside cleanse the liver, small and large intestines, kidneys and blood, giving the liver a chance to rest and catch up on all the backlog of detoxifying the body regularly does through the liver. Another alternative offering is stress relief. Most of us experience stress at different times in our lives. Stress relief is very affordable and accomplished in a 20-minute procedure. Cranial Sacral Therapy, or CST, is a light touch (the weight of one nickel) applied to various parts of the fully clothed body (abdomen, diaphragm, neck and head) causing the natural rhythms of the body to heal from the inside to the outside. Dr. John E. Upledger (who originated this technique) believed that the body has the ability to heal itself and that the body has several rhythms i.e.; heart rate and respiration and he believed in a cranial and sacral rhythm. This rhythm can get out of synchronization, thereby causing disease in the body. This 30-90 minute treatment “resets” the rhythm to its proper function alleviating all kinds of disease and generating a relaxing, destressing, comforting, regenerative sense of well-being and health for better sleep, digestion, elimination, stamina and over all rejuvenation. Weight loss/control is another option. There is a combination of tools used to facilitate weight loss and to educate about how weight loss can be accomplished and maintained. The tools are essential to successfully learning about how to manage weight, changing the mindset, increasing metabolism, changing a life for optimal health, healing vitality and outlook. Face and/or neck lift is a nonsurgical, nonchemical and no scars or recovery acupuncture treatment to reduce fine lines, lessen puffiness, improve skin texture and smoothness, reduce scars from acne, reduce redness and tension, reduce sagging and add elasticity in the skin while rejuvenating the whole body. If you smoke, you know it is a hard habit to break alone, you need support. This protocol will help you break the addiction, give you hope, tune up your body, curb cravings, relax you and relieve you of the stress of quitting. Wellness booster or revitalization or longevity treatment will help you feel great and stay healthy in 30 minutes once a month.

Dove Healing is open Monday through Thursday, 9 a.m. to 6 p.m., by appointment only. For information, call 423-458-4076, on visit online at or email

KING DOOR COMPANY’s main office is located at 1802 Abutment Road, Dalton, Ga., 30721.

King Door Company specializes in commercial, residential door needs Last year, King Door Company celebrated its 50th year in business. During that span, King Door Company has been serving Northwest Georgia and Southeast Tennessee customers for all their commercial and residential door needs. King Door Company specializes in the sale, service and installation of all types of garage doors, rolling doors, entry doors, gate systems and dock equipment. The company has an A+ rating by the Better Business Bureau. “We provide preventative maintenance programs, satisfac-

tion surveys and keypad instruction for the novice,” a spokesman said. “We offer services for commercial application also.” In August of 2013, King Door Company merged with D.H. Pace Company to further improve its ability to service their customers. With more than 30,000 square feet of office and warehouse space and fully trained service technicians and installers, King Door Company is prepared to solve any door or door-related problem quickly. In the past six months, King Door has doubled its field capac-

ity and has invested in an upgraded fleet, lift equipment and additional stock to improve response time. 2014 looks to be an exciting year, and the team at King Door Company is looking forward to another 50 years of serving the Cleveland area. The management team includes Cameron Eleton, sales manager; and Betty Jones and Ivan Serrato, service managers. King Door’s main office is located at 1802 Abutment Road in Dalton, Ga. For more information, call 706-278-9503 or online at

Family Christian Counseling Center helps ‘find path to healing’ Finding a path to restoration and healing is the mission of the Family Christian Counseling Center. Their “Christ-centered” approach is aimed at couples, families, individuals and adolescents. Gary Lynn is a licensed professional counselor who emphasizes a family Christian approach to dealing with problems. Lynn is certified with the National Board of Christian Counselors and is a charter member of the American Association of Christian Counselors. He received both his graduate and under-graduate degrees at Lee University. Lynn has more than 20 years’ experience as a professional counselor. Lynn has enjoyed a thriving

practice over the last year and has expanded the operation. Leah Lavigne joined the Family Christian Counseling Center and has brought her own special talents to their clientele. Lavigne is also a graduate of Lee University, earning her master’s of science in mental health in 2010. Lavigne is a licensed professional counselor and has been a practicing counselor for the past four years. Lavigne especially loves working with young people. She caters to children and teens. In a previous position, Lavigne worked exclusively with adolescents and children. Lavigne said she also feels a special connection to her female clients, as they seem to be more at ease working with a female counselor. Having a “play thera-

py” background gives Lavigne an edge when working with kids. Lynn is happy to have Lavigne join the Center. “We offer a counseling approach that provides permanent solutions to people’s problems in contrast to the symptom focused psychotherapy so often found in the world,” Lynn noted. The Center specializes in anxiety, depression, addictions, sexual brokenness, relationship issues, premarital counseling, parenting therapy, single parenting and blended family dynamics. For a “start on the path of healing,” contact Gary Lynn or Leah Lavigne at 3505 Adkisson Drive, Suite 152 or call at (423) 5999347. ———

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Section I—Cleveland Daily Banner—Tuesday, February 25, 2014—13

Practical Networking Group promotes businesses working for ‘common good’

Banner photo, HOWARD PIERCE

PULLEN’S AUTO SALES, located at 413 S. Lee Hwy., deals with pre-owned cars. They also provide a service department as well as auto detailing.

Pullen’s Auto Sales and Detail Shop promises quality vehicles, service Pullen’s Auto Sales and Detail Shop has been serving Cleveland for 25 years. The company has a large “family” of customers who return because they know that integrity, service and assurance of quality are passwords here. All cars are serviced at the original dealership. Each and every used car is checked by an expert mechanic before it is put on the lot. Customers can feel assured all of the cars they sell are in excellent condition and have many

miles of driving left in them. Financing can also be arranged for your convenience. Complete detailing services are offered to make cars look like new. They will wash and wax the exterior and clean the interior. If considering trading in a vehicle, bring it to these professionals for a full reconditioning service. Owner David Pullen established Pullen’s Auto Sales and Detail Shop in February 1989. Located at 413 South Lee Highway, Pullen’s Auto Sales and Detail Shop can be reached at 476-8901.

Presswood Construction ready to help build, renovate your home and office Is a new kitchen or bath in you plans for this year? Do you need to address lingering problems with the roof, foundation, plumbing, etc.? Would you like to create a new family room or renovate your bedrooms this year? Home improvements can add value and extend the life and enjoyment of the biggest investment you will likely ever make — your home. And now that the financial sector is once again beginning to encourage home construction, this could be the year you choose to build that new house you’ve been planning. Presswood Construction Inc. is ready to take on your project to transfer your dreams into reality.

Andrew “Drew” Presswood, owner of Presswood Construction Inc., has been in business in Cleveland since 2007. Presswood Construction Inc. can build or remodel residential homes or commercial buildings. Additions and renovations are a specialty. Drew Presswood has significant experience with historical preservation and renovation of older homes. He can reproduce customized trim and moldings with painstaking details and authenticity to please the home owner. Presswood is a graduate of Bradley County and Cleveland schools and holds degrees from Cleveland State Community College and UTC in Business Administration.

Presswood Construction is incorporated and has five employees who do it all — drywall, painting, roofing, framing, for example, and many specialized sub-contractors who can accomplish just about anything. Presswood is a licensed and bonded contractor and has established and maintained good relations with all building and trades inspectors for trouble-free contracting. “Our goal is to achieve your satisfaction and obtain your recommendation to others,” Presswood said. Offices are located at the Cleveland State Business Incubator, Suite 217. Phone number is 423-400-8695.

The Practical Networking Group is a collection of people and businesses working for the common good of all involved by promoting business, education, and growth through networking and speakers. This group was started about a year ago as a brainchild of Brenda Gossett over a Greek salad. The idea was similar to that Greek salad — individual ingredients, olives, onions, feta cheese, blending, mixing and lending flavors to one another. Gossett wanted to create a group of professionals who could network without any stipulations or penalties, namely fees or attendance. “I thought there has to be other people who would like to network and meet without a large overhead and still maintain a committed effort to promote business, educate, and encourage growth,” Gossett said. The meetings began by April of 2013 by inviting professionals and consumers of a variety of fields. “I simply just made it a point to reach out and invite others.” Gossett elaborates that meetings usually range from 15-25 people and stresses that anyone is welcome including business owners, consumers, men and women. There is also no limit to the number of people involved or the number of professionals in one particular field. A core belief of the organization is that everyone offers a unique perspective that is valued and can contribute to the growth and education of the group. Education is central to the group. To promote this, the group invites or has speakers volunteer to come speak to the group at large. Some past speakers have included specialists in sales and closing, financial planning, and health and wellness including organic aides. Protocol for every meeting is to bring your lunch and a friend, Brenda says. Meetings occur Mondays on a bi-weekly basis at the Cleveland Bradley Business Incubator (CBBI) conference room suite 202. Every meeting boasts open networking of at least 30 minutes to an hour.

“People are connecting and we are growing. I think the openness to listen to what direction we want to go as a group has made all the difference. “We have sought out speakers from local businesses who could be mutually beneficial. Business is good when it’s good for all, and we make an effort to be mindful of that.” If anyone is interested in attending or becoming a speaker, please contact Brenda Gossett at Current members of the group include: Aaron Hook, Hook Construction; Alana Brodniak, Heritage Makers (or Celebrate Life Stories); Angie Grant, Wildtree; Angie Moses, A Heavenly Touch Day Spa; April Meeks, Premier Jewelry; Brenda Gossett, Massage & Body Works of Cleveland; Brian P. Smith, Daily Chatt; Cheryl Baker, Serendipity CB; Cheryl Ledford, Berisha Coffee; Christian

Medders, Medders Surveying; Connie Summey, Nerium International; Dottie Smith, Dottie’s Massage ‘n Beauty’ Hollis Peguese, Platinum Recruiting; James Dunn, Simon J’s Printing; Jeff Jenkins, Private Civil Process Service; Karen Dunn and Anthony Dunn, G Daddy’s BBQ; Keith Shelton, Platinum Recruiting; Kelli Jamerson, Real Time Pain Relief; Kelly Browand, Edward Jones; Lisa Janes, TSBDC; Linda Lapolla, Dove Healing; Linda Lundy, Welcome Friends; Matthew Jenkins, freelance writer; Marliese Montgomery, Roses by Design; Mary Johnston, Sound Accounting; Max and Donna McClennan, Decorating Den; M.D. King, Apato Organics; Pam Perry, Residential and Commercial Cleaning Service; Pamela Rodgers, Cleveland Newcomers Guide; Ryan Newton, Big Bear Carpets and; Tommy Roberts, Roberts Floor Services.


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14—section I—Cleveland Daily Banner—tuesday, February 25, 2014

Mumblin Moon studio creates unique decor items, furnishings The Mumblin Moon Studio is an exercise in custom woodworking heavily influenced by the Arts and Crafts movement, Deco, and Art Noveau styles offering handcrafted, unique one-of-a-kind revival tiles, stained glass, and furnishings and décor. David Lloyd has spent many years as a carpenter working in the Cleveland area in addition to building wooden parts for Deardorff & Son Camera Company. In 2012 he decided to open the workshop. Designing and building oneof-a-kind handmade pieces that could be handed down through a family’s hands is the best job one could have. Mumblin Moon Studio uses exotic woods in combination with the mission Arts and Crafts tradition which is characterized by quarter sawn white oak with mortise and tenon joints. The simple designs mimic nature’s own creations in home accents. Collections will include custom ceramic tiles with the traditional mission handcrafted

frames. A furniture collection made of solid wood furniture includes headboards, end tables, and nightstands. Stained glass selections are individually artisan created, by hand in the craftsman tradition. Recently Lloyd made a sign for SerendipityCB. The sign is not your ordinary business sign; it is a custom wood and copper sign which includes the client’s logo. “I wanted this sign to reflect nature. I cut her fairy logo out of a piece of red oak, and then added dimension to the design by inlaying several exotic woods, and then used patina copper as an accent,” he said. “David turned my logo into a beautiful wood sculpture. I absolutely love his design and the way he incorporated the look and feel of my company into a piece of art. I cannot wait to display his creation,” said Cheryl Barker with SerendipityCB. Mumblin Moon Studio is located at 3505 Adkisson Drive, Suite 102B, Cleveland TN 37312 within the Cleveland Bradley Business Incubator. You can reach David Lloyd at 423-503-5022.

simon J Marketing impacts worldwide Simon J Marketing is a local business that is making a worldwide impact. Simon J Marketing, formally known as Simon J Productions, was founded by James Dunn II a few years ago. Dunn discovered his love for videography while in the military and stationed overseas at Camp Hovey, Korea, from 1987-91. Dunn would videotape everything from friends at the barracks clowning around to the Korean landscape and beautiful mountains. Learning the recreational center had a small computer with editing software installed on it, Dunn began editing his home videos into small shows. He found that his friends and relatives enjoyed the shows he put together and sent home for them to watch. Little did Dunn know that years later a hobby would turn into a business. Dunn is a graduate of Indiana University with a bachelor of arts in communications and a minor in marketing. Dunn claims his work ethic and sense of responsibility came from his years in the military, and hopes one day that his two sons will follow in his footsteps. Naming the company after his first son, Simon James, Simon J Productions was started. Hoping one day that his son would follow in his footsteps and take over the company Dunn has worked hard to grow and expand Simon J Productions. Lee Taft of Sports Speed Etc. contacted Dunn to film a fitness video that would be sold from its website and a niche was created. Hundreds of videos later and many clients added, Simon J Productions had taken off. In 2008, 80 percent of Simon J Marketing clients were in the fitness industry, from personal trainers to strength coaches of major sports teams such as the Indiana Pacers, Boston Red Sox and Indy 500 drivers only to name a few. Fitness coaches from all over the country, even the world, contact Simon J Marketing for help in producing their videos. Videos produced by Simon J Marketing have won several

awards including the Dove award for clean family entertainment. An exercise DVD that was produced to be used in conjunction with the exercise machine known as the Ultraslide was also showcased on the hit TV show “The Biggest Loser.” As the company continued to grow so did its services, expanding from video production to services including website design and hosting, graphic design and banners and signs. Starting with your business in mind, Simon J works toward developing a plan for your website and working with your company. From Search engine optimization, or SEO, to rank higher on Google, to social networks, Simon J Marketing is there with you from start to finish. Simon J Marketing has also designed websites for local business like Life Circle Women’s Health Cared and also for businesses in the Chattanooga area such as HR Business Solutions and Integrity Restorations. As a licensed minister, Dunn fulfills his passion for the ministry by working on websites that are Kingdom minded. Sites such as this include church websites similar to Cleveland First United Pentecostal and Chattanooga Apostolic Church along with Global Evangelism Group located in St. Louis. With in-house printing of banners and signs, Simon J Marketing has signage all over the Cleveland and Chattanooga area. The cars used by Cleveland State Community College Law Enforcement Training Academy were lettered by Simon J Marketing. Signs used by several real estate companies all over Cleveland were designed and printed by Simon J Marketing. Many other companies around the area have vehicles, store fronts, windows and even yard signs that have been designed and applied by Simon J Marketing. So call 423- 339-5587 or go online to or stop by 3505 Adkisson Drive, Suite 108, Cleveland TN and see what a great resource Simon J Marketing can be for any church or business.

COLDWELL BANKER HAMILTON AND ASSOCIATES are ready to help you with your real estate needs.

Coldwell Banker Hamilton and Associates have been real estate leader for 30 years Coldwell Banker Hamilton and Associates was proud to celebrate its 30th anniversary in 2013. The company, founded in 1983 by Loye Hamilton and Boyd Williams, has been around long enough to experience major changes and shifts in the real estate industry. Today, they remain a consistent leader in the local market through technology, innovation and education. Coldwell Banker Residential Affiliates provides franchise owners with tools that are unmatched in the industry. Each year, the company is recognized with multiple industry awards for its learning platform, Coldwell Banker University, which combines innovative learning practices and a unique ability to measure the positive impact of its courses and training programs. Coldwell Banker University provides two unique online social learning portals for managers and sales associates. Each includes videos, instructor-generated blogs and learning programs that also incorporate user-generated comments. Real estate has seen many challenges over the last six years, and Coldwell Banker Hamilton and Associates is no stranger to meeting challenges over the last three decades. “Recessions and market fluctuations are a part of our economy. While the last recession has been the greatest I have ever experienced in my career, we have managed to survive and make adjustments to our opera-

tions accordingly. We are still committed to our clients and customers who see the benefit of owning a home,” said Loye Hamilton. According to Alison Hamilton, managing partner of the firm, 2014 has started out steady for our housing market. “First quarter of last year was strong, and as the year progressed we saw steady increases in the overall market as well as for our company. I believe 2014 will be a good year for housing,” she said. “We are going to make sure our associates are armed with the tools they need to assist buyers and sellers in this great opportunity.” Some of those tools include technology focused on communicating with potential customers and clients in the mobile age. The company recently added a mobile website so consumers can get instant information on any property for sale. They can call or text for a link of photos and additional information. The LeadRouter System is a lead management program that is also designed to get consumers immediately in touch with an associate for more information. The rental market has remained a strong part of the Hamilton and Associates services. The company will be rolled out a new rental platforms so property owners have live access to their rental accounts. Residents will be able to file maintenance requests and pay online. Erin Hale, who has been with

the company for nine years is the property manager. “Erin does a phenomenal job at juggling all the tasks required to manage rental property. We have a great team in that department with Erin and Tonya Hannah,” said Hamilton. Longevity and loyalty is a cornerstone of the company philosophy. “We may not be the biggest company in the market, but we don’t believe bigger is always better,” said Alison Hamilton.

Skyway Satellite provides sales, installation and service Skyway Satellite, a Summit Premier dealer, provides sales, installation and service of many types of satellite systems. The company offers sales and fulfillment work, along with sales and service of the top satellite Internet providers DishNet, HughesNet, and soon, Wild Blue. Owner David Holley said his motto is “no surprises, I will tell you everything up front.” Skyway Satellite is at the fore-

front of technology offering customers the very best equipment and service. Owner-operated since 2003, the company is conveniently located in Bradley Square Mall. Through this company, live TV can be accessed from anywhere in the world, including iPad or smartphone. Skyway Satellite can be reached at 472-1448.

“Our sales associates are very experienced in residential real estate, which is one reason I believe we are recognized for our quality service. Our Sales Associates average 17 years in the field and 13 years with our company. They all share our company mission of dedication and loyalty and I’m proud to have each of them on our team.” The company is looking forward to what’s in store for them in the next 30 years.

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After 15 years, Misty Mountain Greenhouse still blossoms The Misty Mountain Greenhouse was not always the blossoming business it is today. It began as just a seed of thought in the mind of its owners in 1999. The owners operated a family poultry business in Old Fort and began looking for ways to use an unused building. They eventually decided to leave the poultry business and focus exclusively on the greenhouse business. By 2006, the business needed more room to grow, so the family sold the farm and moved it to a location at 4220 Spring Place Road in Cleveland, where it remains today. Misty Mountain sells vegetable

seeds and plants, annuals, shrubs, hanging baskets, fruit trees, fertilizers and more. Available florist services also make it a place to go for occasions like weddings and funerals. It remains a family-owned business after 15 years, having gone from being a small seed house in the hills to the full-service greenhouse and florist it is today. For more information, call 423-728-5100 or find the business on Facebook.

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Dr. Gary Voytik

Don Hakes


Section I—Cleveland Daily Banner—Tuesday, February 25, 2014—15

Balloons and Party Décor opened on Paul Huff Parkway

Wholesale supply is located in the Willow Point Center on Keith Street.

Wholesale Supply Group open to the public for over 70 years Wholesale Supply Group provides fixtures for plumbing, electrical, lighting, appliances, and HVAC equipment. It offers products to industry, governmental agencies, school systems, manufacturers, contractors, plumbers, electricians and homeowners. The firm also does a large segment of business with the “walkin customer.” Wholesale Supply Group Inc. is headquartered at 885 Keith St., in Willow Point Plaza. The facility is approximately 70,000

square feet on a 6-acre site. “We’ve got a lot of employees who have been with us for many years. We’re like a big family,” noted Lloyd D. Rogers, president. “Wholesale Supply is extremely committed to making a difference in the local communities where we do business. We feel very fortunate to be in each local community, and want to impact the community in a positive way,” he said. Overall, it has 35 locations in Tennessee, Georgia, Alabama, North Carolina, Virginia and

Kentucky, and a central distribution facility here in Cleveland. Among the quality product lines offered are Square D, Milwaukee, Philips, Luxaire, Delta, Progress lighting, Kohler, Mansfield, American water heaters, Quorum lighting, GE, Hamilton Tubs, & Hotpoint appliances, and many more. “Service, extensive inventory and competitive prices are the things our customers expect from us,” said Rogers. “We are very proud of our customer base.”

Stage AVL expands reach with The Venue Creekside For almost 12 years, Stage AVL, formerly known as GravelRoad Entertainment, has been serving the area with quality audiovisual systems. Specializing in system rental, design and installation, the company’s finger prints can be seen in many ways. One of the most notable projects completed was the system integration at the new First Baptist Church in 2009. “It was the highlight of our work,” said co-owner J. Adam Lowe of the project. “We were honored to be the sole supplier and installer of one of the largest churches in our area.”

The facility is host to multiple rooms with full lighting, projection, video and sound. Many others have encountered the work of Stage AVL at areas events. The company supplies sound and lights for the annual Foothills County Fair and other events at Tristate Exhibition Center. In 2013, headliner Ricky Skaggs wowed attenders as Stage AVL provided production. Additionally, smaller systems can be seen at YMCA, Boys & Girls Clubs, and other nonprofit events. But the most recent expansion of the Stage AVL/ GravelRoad

Entertainment reach came in 2013 as they renovated the old Village Twin Cinema into a stateof-the-art events facility renamed The Venue Creekside. “We wanted to protect the character and the ambiance of the theater but also provide a very adaptable space for events,” said Lowe. Just four months into operation, the facility has hosted plays, film screenings, wedding receptions, parties and now ballroom dance classes. For more information on Stage AVL and The Venue Creekside, find them on Facebook or call 423-473-9668.


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In January 2012, Balloons and Party Décor opened its shop at 574 Paul Huff Parkway N.W. The shop has a complete line of party supplies from top to bottom, noted LaMon Capron and Lloyd “Coke” Capron. Anything you need to decorate for a party or other special event can be found at Balloons and Party Décor. The business has banners, streamers, balloon bouquets, invitations and paper products for the party. The shop has color-coordinated cups, plates, napkins, table covers and more. However, the items for the party do not just stop at decorations. Balloons and Party Décor also has ribbons, bows, wrapping paper, gift bags and baskets. “We have piñatas in more than 15 different styles and themes — from Transformers, Disney characters, ‘Sponge Bob Square Pants,’ ‘Dora the Explorer,’ Justin Bieber, Elmo and traditional animal favorites,” said a store representative. They also have feathered boas, horns, hats, goodies bags as well as candles, noisemakers, cake and cupcake toppers, cards, stationery and confetti.

New product lines include Bubble Guppies, Ninja Turtles and Gender Reveal party supplies for expectant mothers. They also have stuffed animals. A delivery service is also available. Balloons and Party Decor has also added Havercamp camo, supplies for Duck Dynasty, Jake and the Netherland, Skylander, Sofia the First and Polka Dot, as well as items from the movie “Frozen.” The shop also has a wide variety of baby shower items. During 2012, the shop received the Rising Star Award for its innovative approach and growth. If you want something more personalized, Balloons and Party Décor also offers decorating services and can create custom balloon statues, columns, arches and more. The Caprons noted, “We try to provide the broadest range of items the market has to offer.” LaMon Capron is a certified balloon design decorator on staff. She received her certification in Florida and has even attended Ballooniversity.

The shop can provide décor for weddings, graduations, corporate events, anniversaries, birthday parties, baby showers, bridal showers, bachelorette parties, bar and bat mitzvahs, holiday parties, Sweet 16 parties and more. “Balloon Décor can transform your important events with a twist of a balloon and a little imagination into a spectacular event,” the owners said. Call for an appointment, and Balloon Décor will be happy to set the scene for your special event. The number is 339-9656 or email Come meet the store mascot, “Pebbles.” The shop is open Monday through Friday, 10 a.m. to 5 p.m., and Saturday, 10 a.m. to 5 p.m. “We thank Cleveland and the surrounding areas for all your support over the past two years. We especially want to thank our hardworking employees — Jordan Capron, April Burnette and Delaney,” the Capron said. ———

16—Section I—Cleveland Daily Banner—Tuesday, February 25, 2014

TN Credit Advocates’ focus is credit managing, repairing and consulting In the summer of 2013, revolving debt compared to the Tennessee Credit Advocates was combined credit limits of those established in the accounts. Your score will drop if Cleveland/Bradley Business you are above a 30 percent utilization ratio. Incubator. Debt settlement — Debt settleTennessee Credit Advocates is located at 3505 Adkisson Drive, ment is the process of negotiating with your creditor to pay off your Suite 203. Sergey Stoliarchuk is president unsecured debt at a reduced and chief executive officer of the amount — often at a savings of 20 to 60 percent form your original business. balance. Taking advanA native of the Ukraine, tage of this debt reduction Stoliarchuk, grew up in strategy may be far less Southern California. He costly than consumer moved to Cleveland seven counseling, but “is debt years ago. settlement your best Tennessee Credit option?” Advocates focuses on Debt validation — credit consulting, repairCollections — Debt validaing and managing. tion is a process where a The business specialconsumer challenges a izes in stopping collection agencies and junk debt Stoliarchuk third party debt collector to provide written verificabuyers from harassing tion of a debt. The debt collector consumers. Stoliarchuk noted that “your must send you adequate validacredit score is a measurement of tion of the debt before they can your credit worthiness and is cal- begin any collection activities. If culated from the data in your they do attempt to collect, you credit report. Creditors use your have established a strong legal score to characterize you as a defense and if desired, you can sue them for statutory damages of high or low-credit risk. “A higher credit score helps you $1,000 per incident. Identify theft protection — Your qualify for better interest rates, lower insurance premiums, and identity is your life and your credmore employment opportunities. it. Closing you eyes and denying Having a low credit score will do the threat of identity theft isn’t the opposite and prevent you from going to help you. We’re living in getting a loan, especially when the information age and your you might need it the most,” he information is out there just waiting to be stolen. Every three secsaid. He offers seven keys to improv- onds someone identity is stolen. Learn how to safeguard and proing your credit worthiness. tect your identity. They are: Avoid Credit counseling — n Get your free credit report at Consumer credit counseling is Learn what the three credit simply the worst debt reduction reporting agencies are saying strategy; yet unfortunately, it’s one of the most popular. It is about your. Establish positive credit. Your important ot keep in mind that credit score not only measures the words “managed by credit your negative accounts, but your counseling company” will appear ability to make payments on time, under each account on your credprimarily during the last 12-24 it report that is involved in the months. You may need to pen up program. This is industry codenew accounts and start building speak for “high credit risk.” Learn about better alternatives. your positive credit. For more information, visit Credit Card debt ratios — Your utilization ratio on revolving trade or lines has a major impact on your schedule a free consultation by credit scores. Your utilization calling 423-716-6290 or emailing ratio is the ratio of your total

Fehn’s 1891 House Restaurant specializes in American foods Set in a relaxing, countryside locale, Fehn’s 1891 House Restaurant specializes in American cuisine. Opened in May 2005, Fehn’s is located at 449 Delaware Ave in Dayton. It is operated by Don and Colleen Fehn. The Fehns created an atmosphere of down-home Southern charm that is perfect for an evening out or for a private party. “We have grown our private party business,” the Fehns said. “We offer these parties on other days and times by arrangement. We specialize in business meetings, corporate dinners, anniversary, retirement and wedding parties, special luncheons, rehearsal dinners and all types of group gatherings. The food features hand-cut choice Angus steaks and homemade soups and desserts. “We choose our seafood from fresh offerings, frequently from Hawaii and Alaska. We include salmon daily on the menu,” the Fehns said. “We offer daily specials that

include a variety of dishes — pork, chicken or beef.” At dinner, the entrees include prime rib, fried jumbo shrimp, friend chicken, salmon and char-grilled filet mignon. All the desserts are made fresh and in-house by Colleen Fehn. The Fehns take pride in the service they offer customers. People come from miles around to experience the fine and unique dining experience at Fehns. Don Fehn is a third-generation restaurateur. His family opened their first restaurant in 1938 in Chattanooga. The restaurant is located in a house built in 1891 as a school. It retains its original heart pine flooring and has a fireplace in each of its four dining rooms. Fehn’s is open Thursday, Friday and Saturday from 5 to 8:30 p.m. The Fehns said, “We encourage our customers to bring their favorite wine to enjoy with dinner.” “We thank our customers for making 2013 a successful year,” Colleen and Don Fehn added.

Arcs ‘N’ Sparks has 45 years of experience in welding profession Arcs ‘N’ Sparks Portable Welding began in 2007 after another opportunity ended for owner Bill Gray. Before then, Gray had already retired, and his previous employer had moved to Virginia afterward. After realizing that he still wanted to continue his welding career, Gray purchased his own equipment and started Arcs ‘N’ Sparks. Describing himself as a “semiretired” professional with 45

years of experience, Gray does welding, TIG welding, fabrication and repairs. Customers can take their projects to him, or he can visit the sites of such projects for an additional charge. Gray has worked on welding projects for many restaurants and other local businesses over the years, and has also stayed busy during the summers welding lawn care products. For more information, call 423-479-7511.


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