Page 1



December 2012 Issue 133 » £3.00




77 Day bysuperheroes... superheroes... Day staffed staffed by ensuring you get... get... ensuring you FREE skip use - -FREE skip use FREE storage - -FREE storage - -FREE survey assistance FREE survey assistance - -FREE delivery forfor FREEsite site delivery conservatories conservatories

Plus Plusso somuch much more: more: - -WEBSITES from just £199 WEBSITES from just £199 - -RETAIL BROCHURE RETAIL BROCHURE - -PROMOTION PACKS PROMOTION PACKS

Carl Ward, Depot Manager Carl Ward, Depot Manager from Seven Day Reading from Seven Day Reading

CALL US US ON ON 01684 CALL 01684852727 852727 orvisit visit or


o to t pp u eeu0 v SaSav 00 00 r 0 7 a 7 £ £ yeyea aa




Editor Patricia Gwynnette Assistant Editor Becky Taylor Director Rob Exley



Director Steve Sidebottom Finance Director Ryan Exley Sales and Marketing Manager Diana Durmaz 01226 321 450



36 G12 Fulfilled Its Promise!

54 Thumbs Up For Glasstec 2012

The G12 Industry Awards proved to be all that had been promised, with palpable excitement and a huge boost for the winners - and despite some inevitable disappointment, there was also pride at their achievement in having reached the finals, for those who didn’t quite make it. It is never an easy task to select winners in any categories: so many congratulations to those who got their well-deserved“Oscars” – or perhaps this year we should say Gold medals?

Glasstec 2012 sent out clear optimistic signals in an ambivalent economic climate, say the organisers, based on the general tone expressed by the large majority of the estimated 43,000 trade visitors. More than half assessed the future economic climate in the sector as positive.

49 Fensa Calls For VAT Cut

Copyright infringement and intellectual property theft is a continued and increasing threat in the glazing industry as Conservatory Outlet has found over the last 12 months. The fabricator has formally written to no fewer than 25 companies in 2012 that have wrongfully used its images and other intellectual property online without permission, many of which are installers and competitors of Conservatory Outlet’s Network of Dealers.

A cut in VAT to five percent for energy efficient replacement windows would be the most useful action the Government could take to support the upgrading and improvement of windows and doors in our housing stock, says FENSA.

66 Web Thefts A Real Threat

Log on to to join in our forum discussions. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronically or mechanically without the consent of Clearview Publications.

Whilst every effort is made to ensure accuracy, this publication does not accept liability for errors, printing or otherwise appearing in this publication. The views expressed by contributors are not necessarily those of the editor or publisher.

Clearview distribute 12,682 trade magazines monthly, three titles covering the North & Scotland, the Midlands & Wales and the South. ISSN 1745-0985

Follow us on Twitter @clearviewmag

PR and Features Executive Sheilah Reed 0114 288 5988 07880 990 144 Accounts Enquiries Sharon Watson 01226 321 450 Production Tom Cartledge 01226 321 450 Production Assistant Charlotte Armstrong Administration Joann Crossley Administration Emma Goodinson All Other Enquiries Rob Exley 01226 321 450 Head Office Office F1-F3, Holme Suite, Oaks Business Park, Oaks Lane, Barnsley S71 1HT Fax Your Enquiry 01226 730 825

DEC 2012



If the Mayan calendar is anything to go by, this could well be the last issue of Clearview. Never-the-less, as 2012 comes to close, we reflect on the past year, dispelling the downturn with reports of growth and optimism, and look forward to a promising New Year, with forecasts for 2013 and strategies for riding out the storm. As Dolly Parton said, “If you want the rainbow, you gotta put up with the rain.” This was definitely the theme of Roto’s International Trade Press day, which Clearview had the pleasure of attending last month. Despite recent reports confirming the difficult market conditions, which have no doubt touched us all at some point, the resilience of the industry to adapt, overcome and succeed is heartening, leading us into 2013 with confidence and optimism. Companies are reporting areas of growth and sharing their advice on how to benefit from them. Offering added-value is key here and Distinction Doors demonstrated this

when Clearview was invited to visit its South Yorkshire operations, in the way it is helping customers prepare for the change in CE Marking legislation. Technological advancements and changing trends will also be something to watch and respond to, not only in the way end users research and purchase products but also in the tools now available to sales teams, installers and manufacturers. Regardless of this, the importance of faceto-face contact remains prevalent. Glasstec proved a success for exhibitors and attendees alike, and there’s a real buzz surrounding next years’ FIT Show. It is anticipated to send out a real message of hope and solidarity, setting the

tone for the next financial year of growth and regeneration. The year will certainly be finishing on a high for the worthy winners at the G12 Awards. Congratulations to them and well done to all who were nominated. Finally, we would like to take this opportunity to thank all our valued advertiser, sponsors, subscribers, readers and contributors for their continued support. We wish you an enjoyable Christmastime and look forward to seeing you again in the New Year.

Becky Taylor Assistant Editor, Clearview Magazine

In the November issue of Clearview, the wrong image was used with an editorial about Swish Window and Door Systems new hardware range, which now meets PAS24. The image used was in fact, of a Sliders UK product. We offer our sincere apologies to both Sliders UK and Swish Windows for this regrettable error which was entirely ours.

Do you know where your magazine goes IGU Manufacturers

PVCu Bifold fabricators

Conservatory roof fabricators PVCu

Aluminium Bifold fabricators

Window & Door Fabricators PVCu

Composite door fabricators

Window & Door Fabricators aluminium


Window & Door Fabricators timber

Log on to the NEW Clearview website to find out more information...




383 1802

750 2330

12162 642 364


Office FI-F3, Holme Suite, Oaks Business Park, Oaks Lane, Barnsley, South Yorkshire, S71 IHT T: 01226 321450 F: 01226 730825 E: »


DEC 2012


Get Your Slice of the Green Deal Cake Leads2trade, the company behind the Trusted Local Suppliers Network, has launched its much-anticipated TLS Green Deal Network – providing what has been described as an unmissable and unprecedented opportunity for installers. Already established as the UK’s number one provider of double-qualified sales leads, Leads2trade has now teamed up with Green Deal providers and funders to give installers exclusive access to green deal funding. Exclusive to its Trusted Local Supplier members, TLS Green Deal network is aimed at smaller to medium sized home improvement companies and is currently the only like it in the industry. Leads2trade’s Andy Royle, who is Sales Director at the company, explains in more detail how the TLS Green Deal network will work: “First and foremost, installers will be able to become Green Deal approved and acquire the necessary accreditations and on-going training to benefit from this government backed finance scheme and get fast-tracked through the process. “Network members will also be able to put outstanding quotes, or even leads from other providers, forward for Green Deal funding. So for example if installers have a double glazing quote which the homeowner couldn’t initially afford, they will now have the option to qualify it through the TLS Green Deal Network. “It will then be decided if the work is applicable for funding as part of a Green Deal energy overhaul of the property, whereby

the installer carries out the double glazing and other measures such as insulation and a boiler replacement are also undertaken. “Members of the scheme will also be able to reserve however many postcodes they want to carry out green deal funded work in, with a maximum number of companies able to work in each postcode, as well as having the option to actually buy-in leads that are for homeowners who have qualified for green deal funded work.” To view the video Leads2trade has launched to communicate the benefits of the scheme please visit: To find out more about Leads2trade and its Green Deal network please visit: http://www.

International Green Award given to water conservation project New water conservation measures introduced by GLASSOLUTIONS have reduced usage by around 33%, and seen the glass company win the Saint Gobain Green Award 2012. The company, which is the UK’s largest processor, distributor and installer of glass and glass systems, has made a commitment to reduce its impact on the environment and develop a sustainable approach to manufacturing. Water conservation is just one of the improvements the company has addressed as part of the programme that has also resulted in it achieving ISO 14001 certification across all of its 25 sites in the UK. Simon Carin, Managing Director of GLASSOLUTIONS said: “The initial target was to reduce water consumption by 15% but the team embraced the challenge and some sites have actually achieved 75% reductions, with the average being around 33%. This is a fantastic achievement, which our parent company Saint-Gobain has recognised with this international award.” Water conservation has been achieved by investing in new machinery and special equipment including centrifugal water systems, dry arising machinery and large water filtration systems and by further educating the workforce. Other benefits have also been achieved, according to Simon Saffin, GLASSOLUTIONS’ Sustainability & Environment Manager, who led the project. “This project has reinforced to all employees that the company is serious about reducing its impact on the environment and that small changes can make a big difference. “The new water recycling systems are very effective in removing glass “fines”. These glass particles can now be recycled, and this is helping us to reduce our natural resource consumption and secondary CO2 emissions. “It has also increased productivity as less operator maintenance is required on the equipment, and mechanical parts are lasting longer. “Furthermore, those employees that have been directly involved have been able to take away ideas that they can use at home to conserve water. This has a direct impact on their lives and contributes to further water conservation. “Surprising to most people is that this investment made in improving our impact on the environment has resulted in financial returns that are greater than the expected capital project investment. To find out more about GLASSOLUTIONS visit www.

To find out more about how Leads2Trade’s lead generation service works please visit: and www.trustedlocalsuppliers. org

To read more, visit

DEC 2012



A Real Showstopper When it was announced that a major home improvements show was to be launched in the North East of Scotland, the first of it’s kind, Thistle Windows and Conservatories knew it had to have a presence. And not one to do things by halves, Thistle became the main event sponsor and was the only window and conservatory company to exhibit there, with the support of its supplier, Sash UK, and Network Veka. Thistle, well known among homeowners for windows thanks to a catchy radio jingle, had only ever exhibited at trade shows before. But with the increasing trend for sun lounges and extensions, The Scottish Home

Show 2012 seemed the perfect platform for Thistle to launch the Loggia Conservatory from Ultraframe and raise the profile of the conservatory side of its business to the Scottish public. Managing Director of Thistle, Ian Bruce said: “The show generated huge interest and we received some great feedback. We got a good return on our investment so we will definitely rebook for next year.” To find out more, call Thistle on 01224 706555 or go to


EXTRAORDINARY VISION OF ARCHITECTS IN DUBAI The extraordinary vision of architects working with today’s construction materials and especially with glass, never fails to impress us. For example, this innovative hotel with 21 underwater rooms will be constructed 33 feet (10 m) beneath the surface of the sea in Dubai.

‘hotel with 21 underwater rooms’

Designed by DOT, the unique Water Discus hotel will consist of two UFO-inspired buildings, one above water and one below. The luxury hotel will have the facilities of a top class hotel, but will also boast a dive centre, underwater bar, emergency air stations, underwater scooters, and submarines for deep-sea exploration.

A unique offering VEKA fabricator Force 8 is offering a comprehensive range of Composite French Doors for its customers, the only one of its kind on the market. The Stockport-based manufacturer’s range of sturdy and stylish French doors are much like its range of composite front doors; coming complete with secure multi-point locking systems and heavy duty materials that are incredibly durable and resistant to intruders. The VEKA frame won’t warp or twist in heat, ensuring the door will remain in perfect condition all year round, and for decades to come. Force 8’s MD Dennis Sumner says: “We are thrilled to be giving our customers


DEC 2012

something new and unique, as these are what we believe to be the only composite French doors on the market today, available in a range of wood grain finishes to match any PVC-U double glazing windows and doors a homeowner may already have.” As well as a recently re-designed website, Force 8 has produced a new 52 page brochure showcasing its full product range, available in two versions; the original, ‘The Force 8 Composite Collection’ and ‘The Ultimate Collection’, for customers wishing to use their own branding. For more informtaion, call Force 8 on 0330 999 888 or visit

To read more, visit


Getting the Beaumont benefit Lister Trade Frames is the latest company to add Dempsey Dyer’s inimitable ‘timber look’ Beaumont Window to its suite of products. Launched earlier this year the ‘Beaumont’ is manufactured using the Deceuninck 2800 PVC-u system and has a patented jointing system designed to replicate that of a timber window. In a climate where added value products are selling well, it has proved very popular with fabricators and installers searching for originality. Lister Trade Frames’ Managing Director, Mark Warren, explains why Listers have brought the Beaumont on-board: “We were looking for a window that would more closely imitate the traditional looks of a high quality timber window while offering all the advantages of modern high performance thermally efficient PVCu.

Peter Dyer (left) & Mark Warren (right)

“While we already offer PVCu windows in a wide range of woodgrain foils and solid colour window options, the obvious let down for many customers are the welded joints that just don’t give a traditional craft-worked look. “The Beaumont not only uses mechanical jointed transoms and mullions, but even the outer frame and the sash are also mechanically joined, producing a highly realistic timber like effect that really makes a difference – The Beaumont delivers the great looks of high class traditional timber windows without the high price tag. Mark also explains that the Listers team were particularly impressed by the technical research that had gone into the product and the fact that Dempsey Dyer had developed a patented joining and strengthening procedure to ensure high-performance and a long service life. “We’ve been very impressed with the enthusiasm and professionalism of Dempsey Dyer. They seem to be a “Belt n Braces” company who won’t compromise on quality and performance. That’s just the type of partner Listers like to work with.” Dempsey Dyer’s Managing Director Peter Dyer comments: “Lister Trade Frames are one of the UK’s best known fabricators and it is a great endorsement that they have chosen to stock the Beaumont window for their trade customers. “The Beaumont is changing perceptions around PVC-u and is the ideal product for homeowners who like the look of timber but maybe can’t afford it or have concerns about maintenance issues.” For more information visit or call 01977 649641

To read more, visit

DEC 2012



Sliding in-line Industry-leading VEKA and the UK’s leading patio door manufacturer, Sliders UK, have joined forces to offer customers of Sliders UK the VEKA In-line Sliding Patio Door. After fabricating a competitor’s product for 10 years, Director Ian Longbottom says the Bamber Bridge-based company decided to extend its offering to include the VEKA patio door: “As well as its esteemed Vertical Slider, we are proud to add the excellent In-line Patio Door to our VEKA offering. We are well aware that VEKA has a sterling reputation in the industry, and we decided that now was the right time for us to offer our expertise in

fabrication and nationwide distribution to VEKA’s extensive customer base.” Operating from a state-of-the-art 40,000 square foot factory, Sliders UK also celebrates its 10-year anniversary this month. Since 2002, the Company has been offering retailers, installers and fabricators a leading range of stylish patio and bi-folding doors, PVC-U

composite and fire doors and the VEKA Vertical Slider windows. As with all Sliders UK’s products, the VEKA In-line Sliding Patio Door has been designed to provide homeowners with the highest quality. For more information call Sliders UK on 01772 698222 or visit

Acquisition supports ‘Buy British’ Campaign Norscot Joinery Ltd, a leading Scottish window and door manufacturer and Network VEKA member, has acquired the design rights of AM Profiles Ltd in Chesterfield. Prior to closing its doors at the end of September, AM Profiles was the UK’s leader in the design and manufacture of aluminium clad timber window, door and curtain walling systemsNorscot is pleased to have secured

future supply for itself and the many AM Profile customers, as Commercial Director, Callum Grant, explains: “We are delighted to have acquired the design rights to AM Profile as we have been manufacturing its products for many years. Our initial focus will be the Design-5 composite window system, which provides the perfect union of timber and aluminium at a market-leading performance.”Although the

market for aluminium clad, timber windows is inundated with foreign imports, Norscot is confident that it can appeal to those who support British products. Callum continues: “Buying British reduces carbon footprints and increases sustainability. The Design-5 window system has been created specifically for the UK market; ensuring compliance with UK standards and specifications.”

Visit or Contact Callum Grant on 01463 224040 Email callum.grant@norscot.

New Website Provides Benefits to Trade and Homeowners Freefoam Plastics, the market leader in environmentally friendly, innovative roofline and rainwater products, has relaunched its corporate website With a bright new look and a range of exciting new features, the site offers a customer focussed experience for the building trade and homeowners. This easy-touse website includes detailed information on all aspects of its


DEC 2012

extensive product range including dimensions, colours, installation instructions, CAD drawings, guarantees and sustainability. It also includes a broad range of useful information relating to the company such as accreditations, range of customer service, contact details and current news stories on a range of interesting topics. Aidan Harte, Managing Director, comments “We’re delighted to launch freefoam.

com at this time as it provides our customers, the building trade and homeowners with access to a broad range of exciting new information, advice and features that makes their jobs easier. I hope that people will take the opportunity to visit our new website and discover the diverse range of innovative products and services that we now offer due to our investment in research and development over many years.”

For further information call 01604 591110 or go to

To read more, visit


NEW ROLE PUTS FOCUS ON CUSTOMER EXPERIENCE THE COMPLETE COMPOSITE DOOR – WITH ADDED PROFIT OPPORTUNITIES REHAU fabricator Shepley has launched what it says is the complete composite door with a whole host of popular features, which installers can use to help them win business and increase profits. The Visage collection is supplied in an energy efficient, high performance REHAU 70mm outerframe and is available in seven different colours and 18 different designs, plus three stable door designs. What sets the collection apart however, is exclusive new glass designs and all the very latest hardware which consumers love, and which crucially provide additional profit opportunities. Ian Griffiths, Sales Director of Shepley Windows, says: “As composite doors have risen in popularity, so competition has increased and prices have inevitably fallen. What our Visage range does is give our installers the opportunity to win business and increase their profit margins, by promoting new and desirable features to consumers.” In terms of hardware, for example, the latest options available are Yale Keyfree locking, for contemporary properties and tech savvy homeowners, and Antique Black furniture for doors being installed in traditional properties. The Yale Keyfree door lock offers real opportunities for boosting profit with a hi-tech solution that allows homeowners to use either a simple key fob remote control or an in-built key pad, to lock or unlock their composite door. Shepley says installers can benefit from the significant marketing investment, which Yale is making to support the product in the retail market and of course from the strength of the Yale brand. The Antique Black furniture includes traditional letterplates, door knockers and stylish, easy to grip handles which create an authentic look and feel for the classic range of Visage Composite doors. Manufactured from solid die cast zinc, they match the rest of Shepley’s hardware range in terms of practical design and robust specification. Ian Griffiths adds: “We are determined to give our installers the products and the sales tools they need to make sure they can maximise the opportunities presented by the fast growing composite door market. We’re making all the necessary investments whilst retaining the original Shepley values of quality and service.” Visit the new Shepley website at

To read more, visit

grouphomesafe, the UK supplier of door and window components has launched a new customer service strategy by creating the role of Customer Experience Director. Robert Hartill, formerly Commercial Director of the group’s ERA business takes on the responsibility, which comes as part of a management restructure designed to develop the group’s brand in the UK and Irish markets. Announcing the appointment, CEO Darren Waters said: “Customer experience is a concept more familiar to the retail industry, but it is something that is equally valid in the businessto-business environment. It is too easy to compartmentalise customer service and think that it is a responsibility confined to a specific team with that title.

The aim of creating this role is to drive a new culture within the group, one based on the principle that everyone, at every level, can influence the way that our customers perceive us. We already have brands that are very successful in their own right so the purpose of our management re-structure, with the creation of group roles, is to achieve a more integrated, coherent approach by building a group-wide identity. “One of Robert’s key tasks will be to ensure that customers see a consistent approach, whichever brand they buy and whoever in the group they deal with. He is the ideal person for the job, with the right blend of operational and sales experience combined with a genuine enthusiasm for the business.” Well-versed in the hardware and security industry, Robert began as a 16-year old apprentice at Chubb Lock & Safe, moving into field sales in his early 20’s with Hoppe, becoming part of the management team that took the company to a marketleading position. He joined grouphomesafe in 2005 where his role as Commercial Manager for ERA has seen him involved in a wide spread of responsibilities including customer service and supply chain and logistics. Robert commented: “I joined the business just before a very tough time for the industry but grouphomesafe came through it lean and fighting fit, ready to grow and develop. This is one of the most exciting times the group has ever had and I’m delighted to be taking up the new position.”

DEC 2012



Get The Neighbours Talking and They’ll Come Calling Door-Stop has launched a new set of personalised postcards for installers to use to generate leads. The ‘dropcards’ are designed to be posted through neighbouring houses once an installation is complete, and are branded with each company’s name, number and now even website details! The dropcards also tell homeowners where they can find Door-Stop’s new door designer app too. This unbranded app allows homeowners to choose a door to their exact specification, and then overlay it onto a photo of their house, using the camera in their smartphone. “When the neighbours see the door you’ve just fitted on the next house,” explains Door-Stop’s Managing Director Nick Dutton, “they can see what it would look like on theirs as well! The dropcards

combine two great marketing tools in one, generating leads and taking prospects that much further down the buying path, so it’s easier for installers to win work.” Additional marketing support available to DoorStop customers includes a 68-page brochure, installer-branded websites, a web ‘quote engine’ plug-in and a unique U-value. The app is available for iPhone, iPad and now Android phones. Visit to find out more.

growthaccelerator Metro Bank will support up to £100m of lending for eligible businesses in London and the South East that are signed up to GrowthAccelerator, according to the Department for Business, Innovation and Skills. The Government’s £200 million GrowthAccelerator service matches eligible companies with business experts to identify barriers to growth and ways to overcome them. Selected businesses receive help with securing finance, commercialising innovation or developing leadership and management capability. More than 1,000 businesses have joined the programme since it was launched in May 2012. RBS Natwest has also agreed to promote the service across its nationwide network to its UK SME customers. Business secretary Vince Cable said GrowthAccelerator was designed to help the next generation businesses fulfil their potential. “Getting access to finance on reasonable terms is crucial to their success which is why I am delighted with today’s pledge by Metro Bank to provide up to £100 million of lending to eligible businesses signed up to GrowthAccelerator”, he said. He went on: “It is good news for businesses that new entrants like Metro Bank are energising the market to support dynamic, fast-growing UK businesses.” Vince Cable was in Cambridge and visited St John’s Innovation Centre, the region’s leading business hub for start-ups and one of the GrowthAccelerator partners, where he met 50 local businesses eligible to join the scheme and some already receiving coaching through it.


DEC 2012

Door-Stop’s new dropcards

FMB CALLS FOR MORE SUPPORT FOR SMALL BUSINESSES FMB Wales has called for a new public procurement policy to support the small businesses at the heart of the Welsh construction economy. Speaking at a debate on procurement at the Plaid Cymru conference in Brecon, Richard Jenkins, FMB Wales Director, said: “The vast majority of contractors in Wales are small or micro businesses. However, framework agreements and the ‘bundling’ of contracts make it much harder for these small contractors to win public sector work regardless of their skills and experience. In these extremely difficult economic times, this approach is short sighted. Instead we need to make full use of our most influential financial lever, which is the public sector contract pot. “We welcome Plaid Cymru’s support for the McClelland recommendations and full support for a buy-local procurement policy. There are still obstacles in the procurement process which stifle the opportunities for smaller businesses to deliver expert, sustainable work for the public sector and we urge the Welsh Government to tackle these obstacles head on and deliver a public procurement policy that works for small businesses in Wales,” he added.

To read more, visit

Switch to

& watch your sales grow!

Are you getting the best service & price?




Patio Doors

UPVC Doors

Composite Doors


Send us your next quotation and see how much you can save - what have you got to lose? Take the green issue further with honest prices and great service. At Flair we are constantly evolving to meet your needs, we are continually investing in our business to enable us to support yours.





KM 96507





T: 0121 624 5001 F: 0121 624 5004 E:

Energy Efficient Window & Door Systems Tilt & Turn 1

These windows can be opened at the top or the side and are very secure. The sophisticated mechanism enables the window to be opened inwards from the top to allow for ventilation or from the side for ease of cleaning.


Bi-Folding Doors





per leaf unglazed



Black gaskets and weatherseals, provide lasting performance and slimmer sightlines.


Five chambered system is more energy efficient than the 3 chambered designs from many of our competitors.


The full depth, central eurogroove helps make the windows and doors more secure.


Steel reinforcement is used where needed, to add additional structural strength.


The ovolo design of O70 Gold shows off soft sculptured lines in the frame, sash and glazing bead.


Single leg glazing bead is highly secure and easy to install on site.

Run-Through Sash Horns

Patio Doors



Any Size unglazed

Run–Thru Sash horns create an attractive alternative to the traditional vertical sliding window. Available in both white and foiled options they are designed to appeal to homeowners looking to replace traditional sash box windows with a more cost effective and virtually maintenance free alternative.

Edwardian or Victorian

Astragal Bars


Our commitment to the use of lead free materials

Our commitment to the recycling of waste UPVC materials




Astragal Bars can be fitted to any product enhancing the look of windows, doors & conservatories by giving them the traditional Georgian appearance of individual panes. They are available in white or woodgrain foils.

T: 0121 624 5001 F: 0121 624 5004 E:


Celebrating 30 Years One of Sash UK’s longest standing customers celebrates its 30th anniversary this month. Hallmark Windows (Harrogate) is a family-run business that fits PVCu windows, doors and conservatories at homes in and around Harrogate, supplied by leading fabricator Sash UK for some 28 years. Owner, Colin Richmond also works directly with local architects and building contractors from planning stages on a regular basis. Colin prides his company on a high quality product and installation. Hallmark Windows (Harrogate) is FENSA registered, offering peace of mind with every purchase. Every

Hallmark’s Colin Richmond with Darren Woolf, Regional Sales Manager from Sash UK

Sash UK window he sells is ‘A’ rated for energy efficiency and every Sash UK door he offers comes with kitemarked high-security locking cylinders as standard, just some of the reasons why Hallmark Windows (Harrogate) has one of the highest ratings in Harrogate on ‘Which?’. Hallmark was also a founding member of Network Veka and has won several awards through the Network Veka household surveys. Colin says: “We’ve been dealing with Sash UK for 28 of our 30 years! The support we receive, both technical and managerial, has always been exceptional and has helped drive our company forward.”

Sash UK Ltd, T: 01226 719997, E:, W:

New Warm Edge Spacer Bar Bending Machine The New Warm Edge Spacer Bar Bending Machine from Thermoseal Group helps sealed unit manufacturers working with warm edge spacer tubes to make significant savings by dramatically reducing corner key costs. The new machine is part of a superior range of machinery available from TGE (Thermoseal Glass Equipment), and has been designed for bending PVC or PP

spacer bars (such as Thermobar or Thermobar LITE) using an automatic temperature controlled bending process. The machine is also suitable for bending stainless steel, aluminium, or composite bar (such as Thermix-TX.N). Mark Hickox, Sales Director at Thermoseal Group, says “Our New Warm Edge Spacer Bar Bending Machine is for sealed unit manufacturers looking to save costs on their insulated

glass components. Although some investment is required for initial purchase, this machine can pay for itself in corner key cost savings alone.” For further information on the new Warm Edge Spacer Bar Bending Machine, or to find out about Thermoseal Group Limited and its warm edge spacers, comprehensive range of insulated glass components, and machinery for glazing manufacture, call + 44 (0)121 331 3950 or visit

High risk forces glazing suppliers to diversify Insight Data, the specialist data supplier for the fenestration and building industry, has identified a significant shift in suppliers diversifying into new markets, in its recent Fabricator and Installer Report. In the hunt for new business, many are turning their attentions to other sectors such as trade, commercial, new-build and trade counters in order to increase sales opportunities and spread the risk


DEC 2012

during harsh market conditions. Sonia Punter, Insight Data’s sales manager, comments: “The days of companies specialising in one particular sector of the market are numbered. Generating new business can be a difficult process, especially in a shrinking market, so companies need a way to attract a wider range of customers.” Insight Data has developed a range of databases specifically to

help suppliers target new markets. In the commercial sector, this includes the UK’s most comprehensive database of architects and main contractors. Meanwhile, the Insight Housebuilders database helps suppliers engage with decision makers at leading house-builders and property developers. Another route to market is trade-counters

or small builders, and the Insight builders database contains over 22,000 contacts with over 10,000 email addresses. For further information, call 01934 808293, or email

To read more, visit


Added value products do add up While its been well documented how the market has been tough for fabricators and installers in recent years, it is also true that added value products such as orangeries, vertical sliders, bifolding doors, composite doors – often with coloured frames are selling better than ever. This unusual paradox can be traced back to the recent ‘credit crunch’ that first hit in 2009. Unable to get credit from the banks, consumers in the lower end of the market can’t spend as freely as they have in years gone by, resulting in a drop in business in the mass market. Wealthy consumers on the other hand do not have the same financial restrictions and with interests’ rates at an all time low, they are choosing to invest in their properties rather than let their savings sit in the bank. One trade fabricator who has noticed this trend is East Anglia based Pyramid Windows. Aside from their ‘bread and butter’ offering of Synseal Shield and Synerjy windows and doors, Pyramid offers a number of ‘niche’ products including the new Global Summer Orangery system, wide span conservatory roofs, vertical sliders and bifolding doors and it’s these high value products that have been selling particularly well in recent times. Pyramid’s sales director Ian Cowling explains: “Standard is no longer enough. The homeowners that are spending in this recession want more than a white PVCu casement window – they are looking for high-end product’s uncommon features. It’s a trend that is seeing our added value products selling very well at the moment– whether it’s our Global Summer Orangery System,

Ian Cowling, sales director, Pyramid Windows

‘helping installers clinch sales’ vertical sliding sash windows or wide span bi-folding doors, these products are helping installers clinch sales at good margins.” One product experiencing healthy demand is Pyramid’s recently launched Global Orangery System. Based on the Global conservatory roof, Global Summer Orangery is an easy to fit fascia cladding and internal pelmet system possessing the characteristics of a traditional orangery without the need for expensive parapet walls, leak prone flat roofs or complex lantern roofs. The product gives consumers the luxury of an orangery but for less cost and has proved a big seller for Pyramid.

For more information, call Pyramid Windows on 01603 615674 or visit

To read more, visit

DEC 2012



ROTO INTERNATIONAL TRADE PRESS DAY On Wednesday 7th of November, Clearview attended the 7Th International Trade Press Day at Roto Frank AG, which took place at the Roto group’s Roof ’s Division headquarters in Bad Mergentheim, Germany. Walking with giants

Look after your own

In 2010, this impressive facility earned the title of “Germany’s Best Factory”. Regarded as one of the most challenging and renowned international industry competitions, Roto joined ranks with previous winners such as BMW, Siemens and Fujitsu. The deciding factor for the expert panel of judges for the “Industrial Excellence Award” was the extraordinary high level of identification of Roto’s employees with the company, and their ongoing commitment to constantly improve their own tasks.

Morale, motivation and job ownership is paramount at Roto and this was evident through its strategy to reward employees who find ways of improving the efficiency of their tasks. This appreciation of the workforce carries through the entire working day, right down to the meal options in the canteen that are prepared with the demands of various job roles in mind. All in all, the warm welcome and hospitality we received during our visit can all be attributed to a workforce who is happy in their jobs and take pride in what they do. This careful consideration to supporting people in doing a better job is a theme that runs through the entire ethos at Roto, not just towards its staff but also to it’s customers, and this message was ever-present in every presentation delivered to the press. Roto’s activities are very much geared towards helping its customer’s businesses perform better. If the Roto ethos, in it’s simplest form of ‘look after them and they’ll look after you’, was adopted in all walks of industry and life, then the world perhaps would be a much nicer place. But obviously there’s got to be incentives, and Roto demonstrates this firstly in the


DEC 2012

research it carries out, passing on the findings to its customer, so that they might structure their business strategy accordingly. Research can be expensive and in taking this hit on behalf of it’s customer, not only are they offering added value, it also enables customers to be more targeted and generate more business, increasing sales for Roto. Becoming an expert

So what did the research show?... Professor Manfred Güllner reported that although social networking and having an online presence is growing in importance, it is only perhaps as a point of reference, not a key factor on which purchasing decisions are made. Instead, local experts, i.e. the installer, are still the basis on which sales are secured. From this finding, Roto sees its role as a components supplier to be that of providing the necessary tools and information to its customers, in order for them to become the local expert in their geographical area. So confident is Roto in its findings that it believes this will remain the case for the next 10 years. Roto highlighted the importance of communication, not just in the way suppliers communicate with their customers, but also in the way that these local experts communicate with the end user. Roto sees that providing the right information to justify pricing is key in affecting end user perception of windows as an investment, and this is what it believes is required to revalue windows as a product.

To read more, visit


What is the future of the window?

Looking to the future

Regarding the outlook of what’s still to come, Roto’s CEO, Dr. Eckhard Keill, spoke of fears that 2013 will bring a “significant downturn” and explained that Roto Group has to prepare for a “strong headwind” on markets. Despite this, his key message was: “We expect the positive business development of our company to continue”. The reason for his optimism is his belief in what Roto has called its ‘Five K-Programme’, the elements of which are: • To offer customer benefit on all levels, • To have consistency in product, service and process-related innovations, • To act with professionalism in all areas from employee training to cost management, • To continue market development and tapping of new markets, • To communicate as a blend of both information and dialogue. On reflection, Roto’s perfect execution of the entire press trip contained all the key elements of the 5 K’s. The fine dining and wine tasting in the enchanting setting of Erdhaus (earth house) in the woods, was certainly a benefit, followed by a torchlight walk to watch the wolves of Bad Mergentheim Wildpark being fed. There was consistency of message and attitude throughout the visit and our hosts acted with warmth and professionalism. The trade press is a key market that Roto continues to tap in to, through useful information and friendly dialogue delivered at the Trade Press Day. And I can only hope to be invited to the next one.

To read more, visit

What is the future of the window, and what role will hardware and glass pla?y in low energy constructions? Mike Piqeur, Managing director Roto Western Europe, gives his view… After studying mechanical engineering, Mike Piqeur, 50, began as a product manager at Roto. After training in America and Germany, he went to England in 1982, and was involved as business development manager in the expansion of Roto into Russia and China. Since 2003, he has worked in Nivelles as Managing Director for Western Europe. Last year Roto, manufacturer of window hardware and roof windows, achieved a global turnover of € 680 million with 4,100 employees. GLASS AS THE MOTOR OF ENERGY PRODUCTION

“In recent years, sustainable construction and energy savings has aroused enthusiasm, but in reality, few things have changed. Since the Second World War, the quality of construction has steadily improved. But The Kyoto Protocol has accelerated this process and standards have tightened so that passive construction (low energy buildings) will undoubtedly become the norm. The speed of integration of a standard in the building process depends on the rate of adaptation of the industry. After 2020 though, we will go further and the calculations may take heat loss through roof windows into consideration. We’ll no longer talk about zero energy or passive houses, but of active houses producing energy. And in this process, windows and glazing play an important role. In the future, the glazing will be an element supplying this energy.” “Over the last 15 or 20 years, the trend for ever larger glazed surfaces, and therefore heavier, capable of rotating, tilting and sliding, has only increased the challenge for hardware manufacturers. Today we can make sliding elements as large as the delivered glass. In other words, it is no longer the hardware that is a limit to the size of a door or window, but the section of glass itself. Tests for the standard QM 328 (compliance with CE stamped hardware with different window profiles) show that, for example, all window profiles out of coniferous wood

or PVC support these enormous forces. I believe that the development of new window profiles in Scandinavia is will play an important role in this where the height of the profile is limited to a maximum incidence of daylight, while the depth and number of rooms are much larger, and there is a minimum space throughout the profile between the door and frame, for maximum isolation.” Thanks to our production of roof windows, (the Roto plant in Bad Merghentheim won the Industrial Excellence Award in 2010 and was officially named best factory of Germany, ed); we have an excellent knowhow to support our customers. We offer this as a service to increase the performance of our clients by increasing their efficiency and thus their (and our) sales. Window fabricators and hardware suppliers strongly invest in quality to obtain window elements or doors that are comfortable, safe and long lasting. For the window installers, airtight construction adds value to their work. Measurement will be more precise, adjusting and finishing also requires more knowledge and skill. In terms of marketing, doors and windows must be repositioned so that the end-user gives them as much importance as his kitchen or bathroom.

DEC 2012



SYNSEAL CUSTOMER FLIES HIGH Synseal customer, Expressions (Grimsby), recently won contracts to install specialist windows at RFCA Driffield after previously carrying out work to an exceptional standard. The company installed 50 high security windows on an accommodation block, and 74 windows on the main entrance building – all of which used Synseal’s Shield profile. The work is part of a phased refurbishment of part of RFCA Driffield, on behalf of the Reserve Forces’ and Cadets’ Association (RFCA).

Paul Fenty, Expressions’ Chairman, explained: “The feedback on a previous project was so exceptional that it has helped us win further work with the client.” Expressions prides itself on employing experienced technicians, and Synseal now offers free training at its purpose-designed facility in Nottinghamshire. “Our ethos is: ‘Right First Time,” Paul said. “We do this by using proven, high quality components, experienced, fully trained staff, and a rigorous installation and inspection quality regime.” David Leng, Synseal’s chief executive, said:

“We have substantial training facilities in our factory to help our customers develop the specialist skills necessary to complete projects to the highest possible standard so they can confidently challenge for such work should the opportunity arise.”

Helping Theo make his big leap! Industry-leading PVC-U profile manufacturer VEKA has presented a cheque worth £1100 to nine-year-old cerebral palsy-sufferer Theo Bishop. Theo and his family, from Rawtensall, have been fundraising tirelessly for several years to pay for a life-changing operation that could only be carried out in America. Theo has now had the SDR operation (Selective Dorsal Rhizotomy) which has enabled him to walk much more freely, but he still faces continuing physiotherapy and further trips to America - both of which require funding. Dave Jones, MD of the VEKA UK Group, met Theo to present the cheque: “Theo’s obviously a very brave young man and here at VEKA we are very happy to have helped contribute to his family’s amazing

fundraising efforts. There have been a variety of things going on here at VEKA to help raise vital funds for Theo. I think the staff at VEKA deserve be very proud of themselves for contributing to such a valuable cause, and we wish Theo all the best with his ongoing treatment.” Learn more about Theo, his condition and his treatment at www. where you can also donate securely.

Driving home the message of success VEKA fabricator, Glazerite Windows Limited is one of the few companies in the fenestration industry to see its business growing, despite the recession. With the introduction of two new 7.5 ton Renault Midlands, the existing fleet has expanded from 10 to 12 vehicles, allowing Glazerite to serve the UK even more efficiently from its manufacturing bases in Bolton, Lancashire, Head Office in Wellingborough,


DEC 2012

Northamptonshire and the distribution hub in Avonmouth, Bristol. The vehicles have been given a ‘new look’, each showing one of the key products which have helped with this growth, Composite and Bi-Folding Doors. The existing fleet will also be gradually transformed to carry images of other products Glazerite manufactures, such as Vertical Sliders and Patio Doors. The new livery shows Glazerite’s commitment to Network VEKA by featuring Brand Ambassador

Steve Davis, along with the company’s accreditations and branch locations on a UK map. Glazerite Director Jason Thompson explains; “The new lorries are just part of our continued growth. Our extended fleet will help us meet even more demanding delivery schedules, and these modern vehicles are much more fuelefficient and environmentally friendly than their older counterparts.”

VEKA plc, 01282 716611,,

To read more, visit

TSH30 30 TSH 30TSH Expanding possibilities formodern modern windows. Expanding possibilities for windows. Expanding possibilities for modern windows.



Youcan‘t can‘thave haveititthat thattall. tall.There‘s There‘sno nosuitable suitablehardware. hardware. You You can‘t have it that tall. There‘s no suitable hardware.

your windows will have security, your windows will have thethe security, Have you heard that one before? Have you heard that one before? your windows will have the security, ave you heard that one before? durability and smoothness provided durability and smoothness provided We’ve designed a new gearbox, We’ve designed a new gearbox, a a durability and smoothness provided We’ve designed a new gearbox, a finest hardware world. byby thethe finest hardware in in thethe world. range frame components and of of frame components and anan You’re not alone. Demand larger, range You’re not alone. Demand forfor larger, by the finest hardware in the world. range of frame components and an ou’re not alone. Demand for larger, ingenious new ventilation system. ingenious new ventilation system. heavier windows increasing. heavier windows is is increasing. ingenious new ventilation system. eavier windows is increasing. Hardware that’s been used across Hardware that’s been used across Hardware that’s been used across the globe. For hurricane the globe. For hurricane It’s tilt and turn style locking, on an It’s tilt and turn style locking, on an You need specify larger glazed You need to to specify larger glazed the globe. For hurricane It’s tilt and turn style locking, on an ou need to specify larger glazed specifi cations Florida, typhoon specifi cations in in Florida, typhoon outward-opening window. outward-opening window. areas. Triple glazing may areas. Triple glazing may bebe specifications in Florida, typhoon outward-opening window. eas. Triple glazing may be rated buildings Korea and rated buildings in in Korea and required. required. rated buildings in Korea and quired. PassivHaus projects Berlin. PassivHaus projects in in Berlin. The possibilities are enormous. The possibilities are enormous. PassivHaus projects in Berlin. The possibilities are enormous. The windows you require might The windows you require might bebe he windows you require might be If you have hinges hold ( like If you have thethe hinges to to hold it (itlike Now you can have locking three Now you can have locking onon three contemporary style, heritage contemporary in in style, or or heritage If you have the hinges to hold it ( like Now you can have locking on three ontemporary in style, or heritage Roto Designo hinges ), Roto TSH thethe Roto Designo hinges ), Roto TSH sides a sash. That’s not sides of of a sash. That’s not all.all. replacements. Either way, you just replacements. Either way, you just the Roto Designo hinges ), Roto TSH sides of a sash. That’s not all. placements. Either way, you just can lock 3030 can lock it. it. want stipulate height and width, want to to stipulate height and width, 30 can lock it. ant to stipulate height and width, You can utilise our secure corner You can utilise our secure corner without technical restrictions. without technical restrictions. You can utilise our secure corner thout technical restrictions. drives, specify our original Twincam Roto drives, specify our original Twincam Roto Frank Frank drives, specify our original Twincam Roto Frank extensions, and even add hooks. extensions, and even add hooks. That’s why we’ve introduced That’s why we’ve introduced a a Roof Windows and Roof Windows and extensions, and even add hooks. hat’s why we’ve introduced a Roof Windows and brand new hardware system brand new hardware system forfor Hardware Ltd. Hardware Ltd. and new hardware system for Hardware Ltd. Low handle heights easily Low handle heights areare easily casement windows. casement windows. Swift Point Swift Point Low handle heights are easily sement windows. Swift Point achieved. achieved. Rugby CV21 1QH - United Kingdom Rugby CV21 1QH - United Kingdom achieved. Rugby CV21 1QH - United Kingdom called TSH It blends It’sIt’s called TSH 30.30. It blends thethe +44 (0)1788 TelTel +44 (0)1788 5555 8686 0000 s called TSH 30. It blends the Tel +44 (0)1788 55 86 00 Whichever specifi cation you choose, specifi cation you choose, tried-and-tested with brand new. Whichever tried-and-tested with thethe brand new. Whichever specification you choose, ed-and-tested with the brand new.

Windowand andDoor DoorTechnology Technology Window Window and Door Technology


record sales - Phoenix door panels Phoenix Door Panels broke new weekly production records with nearly 1,600 PVC-U door panels and more than 400 composite doors manufactured at its Cambridgeshire factory during the week ending October 19th, running 20% up on it’s 12% growth forecast figure for 2012-2013. The company attributes these highest-ever figures in its 19-year history to a rise in customers following the collapse of Worcestershire-based Door

Panels Ltd in September, along with a growth in orders from existing ones. Phoenix’s offer to waive its £10 delivery surcharge for 24-hour delivery on any of the 121 standard designs its brochure until the end of November had also helped to attract a number of customers left stranded without their doors. “While the demise of Door Panels Ltd has been unfortunate for its employees and customers, it has meant an increase in orders for us from window companies

of all sizes desperate to fulfil orders,” explained Haydon Statham, National Sales Manager at Phoenix Door Panels. “A panel fills the same ‘hole’ as a composite door does, so it remains a valid choice for homeowners on a budget,” he added. Contact Phoenix Door Panels on 01487 740469, email info@ or visit the website at www.

More Door Options for Installers and End Users Sidelights, stable doors and internal foiled options are among the latest additions to the Total Composite Door range from Total Glass, one of the UK’s leading PVC-U and aluminium window and door fabricators. Other enhancements to this well-established range from the Liverpool-based company include composite egress or final fire escape doors, using the Securistyle

‘Defender’ lock that provides a secured and quick exit from inside buildings. Internal foiled options in the two woodgrain finishes Rosewood and Oak - now mean that composite doors from Total Glass can be supplied with a seamless appearance, both from the inside and the outside. “Combine this finish, for example, with our new suited range of hardware from Fab

& Fix, and our composite entrance doors really do answer homeowners’ needs for a secure, low-maintenance and durable solution that suits – and enhances – modern lifestyles,” says Phill Cresswell, Total Glass Trade Sales Manager. Designed with the needs of installers and end users in mind, the Total Composite Door range is delivered ‘ready to fit’ for straightforward and speedy installation.

For more information, contact Total Glass on 0151 549 2339 or visit the website at www.

HIGH VALUE DOESN’T HAVE TO MEAN HARD WORK Synseal has launched a new fullymanufactured patio door for supply to approved fabricator partners, which promises to help customers make the most of the increase in demand for high value home improvement products. All customers have to do is simply select the door height, width, hardware, sill, finish and configuration, and the door will be delivered to fabricator partner premises ready for installation, within seven days of the order. Furthermore, delivery is free on orders up to 4m in length.


DEC 2012

“The patio door is still a firm favourite with homeowners,” said David Leng, Synseal’s Chief Executive. “When space is at a premium and they want easy access to outside spaces, then PVC-U patio doors are the ideal solution. They are designed to maximise daylight and provide panoramic views, offering a combination of elegant style and simplicity of use.” Synseal’s fully manufactured patio doors are engineered to the highest standards, available in a variety of finishes and choice of sliding and fixed leaf configurations, and feature an

excellent track system designed to ensure years of trouble free service. Call 01623 443200 or visit www.synseal. com

To read more, visit


Foils at Your FingerTips Eight Deceuninck foils are now available from stock on a range of its most profiles. Dennis Keevan, Product Portfolio Manager, said, “Foils are an increasingly popular option, so having them as a special no longer made sense. By having our most popular Woodgrain foil colours available from stock, with others colours available on a fast track service, our customers will be able to complete their

installations quicker and offer a better service to their customers as a result.” The colours now available are Pure White, Irish Oak, Black Ash, Golden Oak, Cream, Nut Tree, Anthracite Grey and Rosewood. They can be ordered via telephone on 01249 816 969 or through the Deceuninck online order and account management system, SynergeBuild.

diary date

THE FUTURE OF BIOPLASTICS Wednesday 5th December 2012 At BPF House, London What is the future of Bioplastics? This one day seminar will provide delegates with an in depth look at the current state of the bioplastics industry. London’s BPF House will be hosting the one day seminar focusing on bioplastics on Wednesday 5th December 2012.

It is also an opportunity to network, and to discover the latest ideas and thinking that you will be able to implement to improve your business and to improve your products. For further details contact Paul Baxter at:

Bumper BI-FOLDING BONANZA KAT UK, specialist manufacturer of bespoke windows and doors, has a unique bi-folding door package in terms of product design, short lead-times and the option of PVCu, aluminium and timber. The company’s renowned levels of quality and service also back up this impressive package. There are 2 week lead times for KAT’s Universal In-Line PVCu Bifolding doors, available ‘off the shelf ’ in white, cream, white foil, grey foil on white, black foil on white, Irish oak foil, golden oak foil and rosewood foil. This product features a patented trim to hide the gaskets between door sashes and there are equal slim sash profiles for a cleaner look and maximized glass area. In addition, this door is backed with a 10-year service backed guarantee, for total peace of mind.

The 9000 series aluminium bifolding door is also available in 2 weeks for standard RAL colours and in just 4 weeks for dual colours, an industry best. The aluminium doors come with a 10-year product warranty and a 25-year warranty on the marine grade powder coated finish. This door is based on the Blyweert Beaufort aluminium system and is widely regarded as the best in its class. Along with PVCu and aluminium bi-folds from KAT, there is also an engineered hardwood timber bi-folding door that can be painted or stained in any single or dual colour finish. There’s a short lead time of 4 weeks and the product is backed by a 10-year warranty on a painted finish and 5 years on a stained finish. For all timber bi-folding doors ordered before Christmas, KAT’s new dedicated timber division is offering a free paint or stain finish. All the bi-folding doors from KAT can be delivered direct to site on their own transport fleet if needed, with a 98% on time and in full delivery record. They offer a same day quotation service, unbranded literature and marketing support, in-house technical assistance and if required will even provide first fit help. For further information on KAT UK’s bi-folding doors call them on 01625 439666, e-mail, log on to www.katuk., or follow them on twitter @KATUK_1998.


DEC 2012

To read more, visit


7 SHEETS FOR 7 SYSTEMS Kömmerling has just launched a range of product specification sheets for its range of lead-free energy efficient window and door systems. The company’s C70 and O70 Gold systems boast 5 chambers and a colour range in excess of 40 finishes. The sheets also detail other key features including run through sash horns and two external Georgian bars for each of these systems.

Within this new range of literature from Kömmerling there are also a number of door systems. The PremiLine patio door has already proved to be one of the most highly regarded patio door systems in the market, with a number of key features including a full-length aluminium handle and a Bi-folding door that satisfies the demand for larger openings. Completing the door range is the PremiDoor Lift and

Slide door that is capable of sash sizes up to 3m wide and 2.5m high. In addition to the product specification sheets is a new Colour Programme from Kömmerling, which boasts over 40 colours and finishes. For a free copy of the product specification sheets and colour programme, call the sales office on 01543 444900 or e-mail

FROM CORES TO CANDLEHOLDERS Often companies are tempted to boast their environmental credentials without little evidence, yet Solidor’s own ‘Green Promise’ is already apparent with the production of bowls, candleholders, briquettes and pallets from recycled off-cuts. While most GRP-based composite doors cannot be readily recycled due to the use of foam within the door slab, Solidor’s unique solid timber core is more of a unique proposition. These door slabs are solid and sourced from fully sustainable sources, while the door skins, edgebanding, glazing cassettes and Kömmerling door frames are leadfree. Solidor’s approach to the environment is refreshingly honest and the company shares resources with sister brand, Nice Door Panels, and also utilises a 100% recycled and thermally efficient reinforcing system in their second-generation composite door. In an age where many products are sourced from the Far East, composite door slabs included, the Solidor product is fully manufactured in the UK. Gareth Mobley, managing director of the Solidor Group comments: “We believe that our environmental credentials have to be rigorous. We’ve proven that and are happy to boast that both our doors and offcuts are solid to the core!” Call 01782 847300, e-mail, visit, Twitter @SolidorLtd


DEC 2012

To read more, visit


The bi-fold doctor is back The bi-fold doctor Terry Richardson is back with his regular column for Clearview Magazine. For December, the TWR Trade Frames’ Managing Director considers the adverse winter conditions and what advice installers can give to homeowners...

Rain, rain and more rain

Drainage is another issue to mindful of. Make sure drainage routes are clear, otherwise heavy rain and extreme cold could lead to flooding or freezing. Frames and glass

Winter maintenance

If you’re installing a bi-folding door for a homeowner over the winter months, it’s worth giving them some helpful maintenance tips. If you’re in regular contact with previous bifold customers, these tips could also come in handy. Virtually maintenance free

Although, with a bi-folding door from TWR Trade Frames, maintenance issues are minimal, the ruggedness of winter can ask questions of any product. Falling leaves and debris can easily clog up the tracks. A good way to eliminate this is for the homeowner to regularly run the vacuum cleaner along the base of the track.

To maintain aesthetics, it is important to keep the glass clean and wiped down. Frames should also be kept clean to reduce the risk of any lasting damage. Rollers

If the bi-fold has seen a few turkey dinners, it might be worth Teflon spraying the rollers to cut down the likelihood of the bi-fold operation becoming a noisy, rather than sleek and seamless as intended. Aluminium/PVCu

In reality, if you’re installing an aluminium bi-folding door there shouldn’t be too many maintenance issues, thanks to the materials inherent strength.

Terry Richardson

But these winter maintenance tips will help you to go that extra mile for your customers and earn a few more brownie points, increasing opportunities for cross-selling. TWR manufacture the high-performance Smarts Visofold 1000, re-branded as the eternAL bi-folding door. It’s a market-leading aluminium bi-folding door that is virtually maintenance-free and proving incredibly popular with installers across the UK. Support service

We offer a bi-fold support service, where one of our experienced technical team will survey, supply and support on-site; ensuring that all you need to worry about is securing profitable bi-fold business. For more information call TWR Trade Frames on 0191 565 2200 or visit

Aluminium Bi-folding Door Survey, Supply & Support Service Does your customer want an aluminium bi-folding door but you’re unsure how to install it? TWR Trade Frames can help. We offer a survey, supply and support service to help tradesmen like you fit aluminium bi-folding doors with complete confidence. We will measure up on site, manufacture the door, offer technical support and assist on site if necessary. This means you can take on profitable aluminium jobs with the backing of an experienced, local supplier.

For more information call TWR Trade Frames today on 0191 565 2200 Tel: 0191 565 2200 | Fax: 0191 565 2244 E-mail:

To read more, visit

DEC 2012



Smart phones means smart business in 2013 It’s fair to say that across our personal and professional lives the huge developments in technology have surpassed all expectation. Some even talk about their smart phones and tablets as if they’re part of their anatomy. Many spend hours every day accessing apps, messages and browsing the Internet. Phone. Wallet. Keys.

Your smart phone is always with you and always accessible. It gives you exactly what you want when you ask for it. It’s much more than phone numbers that are available at the tip of your fingers. Everything’s just ‘there’. This shift in the way we connect with others has also affected how consumers engage with businesses. More and more buying decisions often start from a ‘smart’ device, influencing the final purchase. Click to enlarge.

It’s a positive trend, but there is a temporary downside. Most businesses aren’t ready to give the customer a worthwhile experience on such devices. Faced with a site that proves difficult to navigate on a smart phone or takes too long to load, the majority of mobile users simply abandon their visit. Safechoice, recognising the value customers now place on digital communication, is actively adding to its formidable installer marketing armoury. Already delivering across touch screens, websites and tablets, we are rolling out new developments across our Installer marketing programme during the first part of 2013. Whilst expanding our own digital presence, we’ll be focusing on delivering mobile websites that help meet the needs of our installers’ customer base. It’s all part of our strategy to keep our installer community one step ahead of the game. Optimise, optimise.

We recognise that innovation and technology are crucial to 2013 business plans. By including mobile versions in our package we are ensuring installers will benefit from changing customer behaviour and buying patterns. Simply viewing an existing site on a small screen does not deliver a good visitor experience on a smart phone. Instead, a dedicated site must be optimised for mobile


DEC 2012

devices. A mobile-optimised site is simple to navigate and find what you want - without scrolling and trying to read tiny text. With this in mind, businesses need to move quickly - delivering smart phone specific websites that keep potential customers within your buying cycle. Am I bothered?

Is this extra work and investment worth it? We at Safechoice, firmly believe it is. The appetite for all things mobile is growing at an incredible rate. Research firm Gartner estimates that 70% of devices sold worldwide in 2012 will be “smart devices” (phones and tablets). It predicts a total of 1.2bn smartphones and tablets could be sold worldwide in 2013. Almost all new customers are collected locally, and mobilizing your website is the perfect way to help your local target market find you. Most people on the go are looking for your phone number, directions to your establishment, or your services list. Make sure these things are readily available and easily accessible on your mobile website.

75% extra free.

We provide our installer network with everything it needs to seize the opportunity. For example, our research showed finding the time to update all platforms with the right information was often a concern. That’s why our system ensures every time we update our product range or service offering, or one of our Safechoice installers uploads new content to the web, it’s automatically reconfigured to meet the needs of mobiles, tablets, touch screens and any other mobile device. Dedicated landing pages (for instance, sales offers) combined with analysis of site traffic can provide installers with valuable consumer insight and trends. If the customer clicks a link from their smart device (already more than 62% do) and opens your mobile site, statistics tell us that the majority of them will stay and complete the task. Conversely, serve a non-optimised site to mobile visitors, and 75% are likely to leave. In summary, the question isn’t why your site content needs to go mobile; rather, it’s how quickly can you make it happen.

To read more, visit

To fabricate

or not to fabricate? That is the question!

Well stop! Masco UK Window Group could be the fabrication partner you need.


From next day remakes, machinery disposal and stock cleansing, to online ordering and a comprehensive product range, we’ll help you reduce your overheads, focus on sales and increase productivity. FOR A NO OBLIGATION discussion on how a partnership with MASCO UKWG COULD ADD UP FOR YOU, call us today on:

01684 852727

or visit



Developments in Powder Coatings

Richard Besant is the Sales Director for Powdertech (Corby) Ltd, the architectural metal finishing company. Powdertech was established in 1988 and is a leading industry supplier. He is a member of the drafting committee for ISO13438 - the European standard for powder coating onto galvanized steel. Together with codirector Giles Ashmead, who is immediate ex-chair of the Aluminium Finishing Association (AFA) and also an ex-ALFED (Aluminium Federation) council member, Powdertech are leading industry suppliers and a fount of technical knowledge.


DEC 2012

“In this last column of the year I am considering how powder coatings themselves have advanced since they were first introduced fifty years ago. The coating process itself has not changed greatly though improvements in application equipment and electronics have made the process faster, more efficient and able to accommodate larger fabrications. The powder coating process is a stable one, well understood and highly reliable. The powders themselves have been continually evolving in order to adapt to new regulations and keep pace with the latest design trends though their primary purpose, to protect against corrosion, is never compromised. One of the earliest buildings in London to be powder coated, the ‘Wimpey’ building, Hammersmith in 1973, stands testament to the quality and superiority of the process, still having the original powder coated surface on its facade. The early powders included triglycidyl isocyanurate (TGIC) and lead which were later found to be harmful and removed. The qualities they gave to the powders were successfully replaced by other compounds with no reduction in performance or longevity. Powder coatings today have minimal environmental impact, being entirely free of VOCs, heavy metals and halogens. Curing, which occurs during application, results in a completely stable and non-reactive product that is safe to use on surfaces that come into contact with food or drinkable liquids. Amongst the thermoplastic powder coatings there are products that have been formally approved for use with drinkable water. Silver ions have been added to some powders, bestowing the long known antimicrobial property of silver, inhibiting the growth of bacteria and making the coating even more suitable for food handling surfaces and in hospitals and schools. Thermoplastic powders have a built in advantage in the level of grip the surface offers, and the ‘warm to touch’ feel. As such they are increasingly popular in areas of public access and are approved by Disability Discrimination Act (DDA) regulations. Powders have been formulated with ‘antigraffiti properties’. These include a particular polymer which makes the resulting surface

especially resistant to paint which can be wiped away with proprietary cleaners. There are even ‘self-cleaning’ powders on the market; they have a hydrophobic surface, shedding rain water which drains away taking dirt and grime with it. Because the surface remains water-free, algae, fungus and bacteria do not gain a hold. It took a few years, but fashion eventually entered the powder coating market. The first powders offered were in a few standard colours with a matt finish. Not any longer! Not only has the colour range extended to match that of designer paints with equally arresting names, but there are numerous textured choices ranging from smooth, medium and coarse, velvet matt, different gloss levels and yet more textures such as leatherette and hammer finish. You can choose metallic, glints and pearlescent powders. There are dual coats available too – a clear lacquer added over a base coat to give additional depth. More recently, some designers have turned back to the more organic and natural look of stone, terracotta and copper, and powders have been developed to suit this trend. In the same category, Powdertech Wood Finish (PWF) gives the appearance of wood to a metal structure. Power coating has transformed the metal finishing world and has made the use of metal, in all forms of construction, increasingly exciting for designer and architects. They can employ the strength and versatility of metal, and protect it with a coating that not only does what it is designed to do, ensure longevity, but offers a full design palette together with additional benefits. Powders continue to be formulated to offer even greater durability with longer guarantees and minimal maintenance. Reducing whole life cost (cradle to cradle) is pertinent to every industry and protecting metal structures and components with powder coating contributes significantly in this endeavour. I would like to take this opportunity to wish all Clearview readers ‘Compliments of the Season’. If would like more information on Powdertech’s services then please call me on 01536 400890 or email Richard Besant.” Visit

To read more, visit

h s u l f Dont tion a t u p e r your Down the toilet!

Why risk using old data? Direct mail, email marketing, telesales. We all do it. But using old data or cheap mailing lists can seriously damage your business reputation - not to mention pouring money down the toilet. Why risk it? Just log-on to Salestracker, the online database from Insight Data, and access the most accurate and targeted prospect data in the UK - updated live in real-time.

dma we are the

Subscribe to Salestracker now and don’t ‘spend a penny’ until January 2013. Call 01934 808293 or email for a free online demo.


Glass and Glazing Federation

Members of the Direct Marketing Association and the GGF

business is better with insight

T: 01934 808 293 W: T: iX:


BRIGHTER FUTURES AHEAD FOR WHITELINE APPRENTICES Sussex-based fabricator Whiteline is building upon its continued success by setting up a new apprenticeship scheme to help develop a workforce for the future. The ambitious Eastbourne Company has recruited five youngsters to its initial intake of apprentices who are already actively developing their skills and experience. A mixture of on-the- job learning and formal training helps the group to blend theory with practice. The constant flow of innovations such as new Whiteline products, production improvements and customer initiatives

provides a dynamic operational environment in which the recruits can learn quickly and flourish. To celebrate the new scheme a celebratory event was held in the Whiteline showrooms, attended by the apprentices, Eastbourne

‘on-the- job learning and formal training helps the group to blend theory with practice’

MP Stephen Lloyd, Mayor of Eastbourne Councillor Mike Thompson, dignitaries, press and other staff. Mr Lloyd said: “I am very pleased to have the opportunity to visit Whiteline and to meet everyone involved in this employment success story.” A factory tour was a popular element of the day, especially as the new FlushSASH range is now featuring heavily in the expanding production schedule. Tel: 01323 723724

SURPRISINGLY GOOD RESULTS FOR DISTINCTION DOORS “With the economy in the doldrums and seemingly unending bad news from the banks, politicians and stock markets, 2012 looked like being a tough year, but it has surprised us. While expecting to make budget, we have actually exceeded it and 2012 is another record year for Distinction Doors,” says Chris Champion, Marketing Manager.

‘continual and increasing sales’ “There is a steady flow of new customers, and existing customers appear to be experiencing continual and increasing sales even though the Olympics and Jubilee will have slowed sales for them during the summer.

“This year has been very much a year of development and putting together an ever increasing portfolio of products. The whole process of bringing products to market is long and involved and we will see the benefits of this effort next year. “It would be fair to assume that the economic and political outlook will look very similar in 2013 but, with an extensive range of new products being launched, Distinction is looking forward to next year and expects yet another record year for turnover. Margins will continue to be difficult to achieve, or improve on, but overall we feel confident for the future. With the FIT show in April we are looking forward to showcasing our much expanded product offering: we have some exciting, very different products that will appeal to the growing home improvement market.”

FairTrades are going….

‘The industry doesn’t currently have a trade show and it is vital that it should’


DEC 2012

FairTrades will be in attendance at the FIT Show next April, as the leading trade association looks to recruit more members and take advantage of networking opportunities with other important industry representatives. For almost 30 years, FairTrades has been promoting recommended builders, solar providers and double glazing firms, roofers, plumbers and joiners to the public and building sector and providing self-certification for the replacement of doors and windows. Despite previously exhibiting at Eco-Build and the KBB Show, FairTrades feel it is important that they show their support for a

show that focusses on both the installer and the fabricator. Head of Marketing, Kathryn Cowles commented: “The industry doesn’t currently have a trade show and it is vital that it should. Other past shows seemed to forget the importance of the installer in the industry, whereas the FIT Show is bringing them in and showing that this event is as much for them as it is for the fabricators. “A large proportion of our membership base is in the glazing industry so it was important for us to get involved more within it, so it was a natural progression to choose to exhibit at the FIT Show.”

To read more, visit

INDUSTRYNEWS gti headline NIA Annual Conference

Tuesday 4th December 2012, Hilton Metropole Hotel, Birmingham. GTi is headline sponsor at NIA Annual Conference The National Insulation Association’s (NIA) Annual Conference and Exhibition will take place on Tuesday 4th December 2012 at the Hilton Metropole Hotel, Birmingham and this year’s headline sponsor will be specialist insulation supplier GTi, based in Argyll. More information: email bev.coombe@

GLASS 2013

29 Jan - 01 Feb 2013, Poznań, Poland. GLASS is a project meant to combine the exposition of machinery, equipment and accessories for the processing of flat glass with the presentation of the most recent applications of glass in construction and architecture, as well as glass products used in interiors. material with many applications.

Clearview Diary dates

Clearview welcomes news of industry events. Please send all details complete with contact numbers and website addresses, to: GLASS EXPO İSTANBUL


13-16 Mar 2013, İstanbul, Turkey GLASS EXPO İSTANBUL Glass Products, Production - Processing Technologies and Machinery, Auxiliary Products and Chemicals Fair will be organised co-located with İstanbul Window 12th International Window & Window Shade Systems, Profile, Production Technologies and Machinery, Accessories, Raw Materials and Auxiliary Products Fair and Door Expo İstanbul 3rd Door, Shutter, Panel, Board, Partition Systems and Accessories Fair at TUYAP Fair and Congress Centre, Buyukcekmece / İstanbul – TURKEY between 10th and 13th of March 2011.

London, Tuesday 05 - Thur 07 March 2013, ExCeL, London Since its launch in 2005, Ecobuild has almost doubled in size every year to become the biggest event in the world for sustainable design, construction and the built environment. Combining a huge product showcase – more than 1,500 suppliers of sustainable and innovative construction products – with an information programme comprising more than 150 conference and seminar sessions, delivered by 750 expert speakers, plus dozens of interactive and educational attractions, Ecobuild is a compelling proposition for exhibitors and visitors alike. For visitors, Ecobuild is the industry’s major showcase of sustainable products and materials, an unequalled opportunity to discover new suppliers and contacts. istanbulpencere/giris.html Glasspex India 2013 WinDoorEX Middle East 2013

21-23 Feb 2013, Cairo, Egypt WinDoorEX Middle East 2012 is the largest trade event for fenestration industry and construction sector, in Egypt. The 2nd international Exhibition Specialised on “Windows, Doors, Facades” aims to conquer Middle East construction industry and provide high-end solution for fenestration industry. The regional and international exhibitors will display their newest range of doors, windows, facades, technologies, components and prefabricated units.

20-22 Mar 2013, Bombay Convention & Exhibition Centre,Mumbai,India Every two years GLASSPEX India will offer international companies the ideal platform for a targeted presentation to the Indian glass market - meeting new business partners and establishing networking opportunities. In this framework the the Indian glass industry will also benefit from the expertise, competence and experience that Messe Düsseldorf has built up over the decades in staging glasstec as a leading worldwide trade fair for the industry. GlassLat 2013 Mexico

7-8 Mar 2013, Hyatt Regency Long Island, New York Glass Expo Northeast™ is the region’s largest conference and trade show dedicated to the architectural glass and metal industry take place in Long Island’s centrally located town of Hauppauge at Wind Watch Hotel & Golf Club Long Island (Hauppauge), New York.

20-22 Mar 2013, Centro Banamex, Mexico City, Mexico GlassLat 2013 is the only exhibition in Mexico specialising in architectural and automotive glass industry, which will include the participation of leading companies and which will be present the latest machinery and equipment, tools, technology, raw material and services for this important industry.

Glass Expo Northeast


DEC 2012

FIT Show

16-18 April 2013, Telford International Centre The inaugural FIT Show for the fabricator and the installer will take place at Telford International Centre from 16-18 April 2013. This is a brand new event aimed specifically at fabricators and installers involved in the UK window, door and conservatory industry. This fantastic exhibition will give visitors the opportunity to view all the latest product innovations and services, discuss and debate new trends and regulations, exchange ideas, network and make new business contacts. It’s the only event of its kind, a trade show totally dedicated to this industry.

To read more, visit


Protecting young adults at a UK homeless charity When London-based building company, Belsize Construction was faced with the task of ensuring the windows on a large number of properties, owned by a leading UK youth homelessness charity, were made safe to protect their young residents, they recognised Locit cable safety restrictor from Sash Jack was the only product up to the job. Belsize Construction was approached by the homeless charity to restrict the opening of the windows on multiple sites throughout London and beyond. The sites are home to many young adults aged between 16-25 years, often from a variety of different backgrounds, including family separation, abuse, refugees and asylum seekers, some of which suffer from a variety of mental health problems. Eugene Rozidor, Director of Belsize Construction commented “Our customer required a simple and easy to use system which allowed them to control opening restriction on the properties’ windows, in particularly

To read more, visit

upper-floor levels, to provide a safe and secure environment to their young residents. “Our customer’s expected fitting times to install at the various sites was tight, with entry to some of the properties having limited access due to the rooms being occupied. We also faced the difficulty of the windows being manufactured from various building materials and required a universal fit product to ensure project time-scales were met. After researching the market, we felt the Locit window cable

safety restrictor would provide us and our customer with all the requirements needed to fulfil the project. “The Locit window cable restrictor allowed us to complete the requests of our customer, with the added bonus of ease of fitting for our installers and the ability to chose from the products various colour and fitting options to suit each properties window style. We are grateful to Sash Jack for working with us on this project and will certainly be considering Locit cable safety restrictor for future projects.” remarked Eugene. Chris Law, Managing Director of Sash Jack, Locit’s sole distributor comment “We were delighted to assist Belsize Construction with this project, further highlighting why people should be encouraged to use Locit cable restrictor.” Contact Sash Jack Limited on 07900 891110 or Dynatech Engineering on 01902 637797.

DEC 2012



Win a pair of Blåkläder best-selling craftsman’s trousers In this competition, Clearview has got together with one of Sweden´s leading manufacturers of workwear, Blåkläder which has produced and distributed working clothes since 1959, mainly for the Swedish market, but with representation across Europe and in the USA and Canada. It is now one of Sweden’s largest manufacturers in the heavy-duty working garment field, with annual production of around a million garments, from its own factories. You won’t find any striped ties in Blåkläder’s catalogue, but you will find garments which meet a professional’s demands for wear-resistance and function, even in tough, exposed working environments. Need workwear that does the job whatever the weather? Choose Blåkläder. Please tick this box if you do not wish to receive promotional information from the company running this competition/giveaway.

Blåkläder is originally from which European country (tick one): Sweden England Italy Name: Address:

Email: Tel: Waist Size:

Inside Leg:

Simply answer the question, fill in your details above and return your completed entry to: BLÅKLÄDER PRIZE, FAO: Emma Goodinson, Office F1-F3, Holme Suite, Oaks Business Park, Oaks Lane, Barnsley S71 1HT. One entry per person. The winner will be selected at random from the correct entries. Closing date: 30th December 2012.

SELECTA SYSTEMS: INCREASING MARKET SHARE “Selecta Systems is looking forward to the New Year,” says MD Mark Richmond. “While the windows market is smaller,Selecta Systems is taking a bigger share. We understand that fabricators need more from their systems suppliers. In 2012, 54 companies switched systems suppliers to Selecta and the reason they gave is the high level of support for customers and wide range of products available from us. “We are also continuing to invest in new products. A £2.4 million investment is in

progress with new products and upgrades coming early 2013. There’s a sculptured window suite, and in the Ready to Fit range a low threshold bi-fold door system and there’s a new marketing support package. Plus, reducing turnaround time means customers get what they want, when they want it. In the next year, our customers will benefit from the investment in good quality, accessible and affordable, design-led products that homeowners want installed in their homes.

New Housing registration figures remain flat New housing registration figures from NHBC have revealed a flat housing market across the UK. In total there were 28,151 new homes registered across all sectors for Q3 2012, compared to 30,039 in the previous year, representing a slight drop of 6%. Broken down, the private sector experienced a 7% decline, with social housing numbers down 5% against Q3 2011 figures. However, the latest Q3 figures revealed a 9% increase in registrations compared to Q2 (April – June; 25,798).


DEC 2012

‘this will hopefully have a positive effect on the stagnation of overall housing levels’

Richard Tamayo, NHBC Commercial Director, said: “Recent measures announced by the Government are desperately needed but their success will only be realised through a collaborative effort between the industry and government. This will hopefully have a positive effect on the stagnation of overall housing levels in the UK.”

To read more, visit


Why nobody ‘goes online’ anymore I believe we’re witnessing a mammoth change in behaviour. It’s no longer seen as rude or disruptive to use your mobile in a meeting with friends or for business. Instead of surreptitiously texting under the table, people are increasingly using their smartphones as part of the conversation; a near invisible adjunct to social and business life to get instant information, order goods or book travel or concert tickets. You don’t ‘go online’ anymore – you’re online all the time. People talk about work-life balance but in fact the boundaries are blurring. The smartphone isn’t just for teenagers or techies: it’s an essential part of our lives. Why should work be different? How can it be different? We’re used to instant choice, prompted buying and texted arrivals – so you don’t have to hang around all day because you don’t know when a deliveryman is coming. Once you buy and interrelate with suppliers this way going back is ludicrous. And it’s accelerating – a few years ago a website was an optional extra for most in our industry. Now, we get over 3,000 visitors a month to and do almost all of our business online.

To read more, visit

Nick Dutton, Managing Director of Door-Stop, outlines its recent initiatives while observing how trends in technology are changing buying behaviour.

When we first started Door-Stop 15% of our composite door sales were placed online – but four short years later and that figure is 92%. That’s more than 1,800 doors a week that come from online orders! Our award-winning website - and the software that links it to our production and logistics - is the foundation of our business. It’s why we can offer an as-yet-unmatched 3 day delivery as standard, to the office or to site, with texted arrival times as standard. And it’s three days whatever day you order, not ‘order on Monday only to get it on Thursday’. Moreover, we typically deliver 99% of all orders on time and in full (see http://www. for the latest rates, updated weekly). The average ordering time is under a minute – while some manufacturers insist customers use paper or faxed order forms! But we’re constantly working to make it even easier and quicker to buy, and cheaper too, as we now offer a discount for using credit cards. New features include being able to trace your entire order history with Door-Stop, just as you’d do on an Amazon account. If an installer wants to see which door is their best seller, or order a door to match one sold a couple of years ago, he can do so instantly. You can search by colour, hardware, value, name or customer, geographic area – even if the order was originally placed by fax or phone. We also have a long-standing

relationship with web and IT specialist The Consultancy, which developed our new door designer app. With versions for the iPhone, iPad and Android smartphones, the app allows installers to design a door for homeowners and then overlay it onto a photo of their house using the inbuilt camera.

Instead of surreptitiously texting under the table, people are increasingly using their smartphones as part of the conversation’ Installers can even email the finished image to homeowners. A new update for the iPhone 5, has just been launched, to fit its bigger screen better and work smoothly with iOS6. With 2,000 downloads in under a month, it’s one of our most popular sales aids. We recently expanded our in-house team of web developers to work on new initiatives too, including helping customers with their own websites, and offering back-to-back ordering. Upcoming initiatives include optimising our entire site for smartphones, so installers can order more easily when and where they like. The world has changed – have you?

DEC 2012



Everglade Windows is number one for customer care – says G12s Everglade Windows picked up the top award for customer care at the industry’s prestigious G12 ceremony. “Winning this award means so much to us,” says Jay Patel, sales director for Everglade Windows. “Our business is based on understanding customers’ needs and giving them the products and support they need to be successful in their businesses. 2012 was a tough year for

home improvement sales, but we brought new products and marketing for customers to give them more opportunities to sell. “We offer customers support through the Valentis Partner scheme. This includes marketing, sales, installation, product diversification, product quality, Valentis rewards and the Valentis Partner conference. Wherever possible, Everglade Windows

offers the support free of charge. The Valentis Partner Scheme is designed to help customers sell more and make more profit. It’s this extraordinary level of support that sets Everglade Windows apart.” Marketing manager Reena Gjoci adds: “We are thrilled to be winners for the G12 awards. Everyone in the company plays a part in looking after customers and this recognition as a G12 winner for the customer care

initiative of the year shows that when we say we look after customers, we really mean it. “The ceremony itself was brilliantly organised. It’s always good to see so many people come together to celebrate the industry. And we all had an excellent night!”

Hat-trick of wins for VEKA VEKA plc team members enjoyed a celebratory evening at the G12 Awards where the company was presented with the ‘Energy Efficiency Initiative of the Year’ Award for its cost-effective, simple system for achieving U-values of 0.8, without the need for ultraexpensive krypton-filled sealed units.

Sales & Marketing Director Colin Torley said: “We wanted to develop a combination of products that would result in an economical way for our customers to achieve lower U-Values on the profile systems they already use. It’s an innovative solution that we expect to be very popular and we were delighted to win at G12. This is the second time in weeks that we have been recognised for our environmental efforts, after SmartSash and System 10 Aluminium won the trophy for ‘Environmental Innovation’ at the Lancashire Business Environment Awards. The G Award completed our hat-trick as we also won the ‘Deal of the Year’ Award at the Lancashire Telegraph Business Awards just one week previously.”

For details of VEKA’s ‘route to 0.8’, call 01282 716611.

THE FACES OF SUCCESS TRIUMPH AT G12 REHAU’s recent ‘Faces behind the Facts’ marketing campaign was named Trade Promotional Campaign of the Year at the G12 Awards.


DEC 2012

The fully integrated campaign was praised for communicating ‘a coherent and consistent message with a very well defined strategic purpose’. ‘Faces behind the Facts’ put REHAU’s team centre stage and focused on some of the individuals responsible for performance, quality, product development and energy efficiency within the company. It encompassed advertising, PR, online marketing and social media, and successfully engaged with customers via a dedicated trade website at Irene Smith, REHAU’s Marketing Communications Manager, said: “2012

was REHAU’s big anniversary year as we celebrated our 50th year in the UK and the 25th anniversary of our UK factory. The marketing campaign helped us to showcase some of the people behind our long-term success in a fresh and original way, and crucially it also helped us to win and retain business. “Ours was a very competitive category so we were obviously thrilled to be announced as the winners. We are already proudly displaying our winner’s logo on our advertising.”

To read more, visit


G12 Component Supplier of the Year Winner Edgetech, a Quanex company, came away from the London Hilton on Park Lane hotel on Friday evening with the coveted G12 Component Supplier of the Year trophy. The leading warm edge technology manufacturer had been shortlisted for Component Supplier of the Year, Health and Safety Initiative and Trade Promotional Campaign. One judge described Edgetech as ‘an extremely professional organisation with impressive products’ while another said ‘Edgetech is a leading company in the Warm Edge Technology industry that delivers a full

package of support alongside its impressive products.” Andy Jones, Managing Director of Edgetech comments: “To reach three finals in the G12’s was a success in itself, and with such competition, we actually didn’t think we’d walk away with a trophy. To do so, is a massive endorsement of the team’s effort over the last 12 months. Our production, service and business support is comparable to that offered by systems companies, yet we still only manufacture and supply one of the smallest components in a window, the spacer.”

For more information on Edgetech’s range of Warm Edge Technology, call 08700 566844 or visit

G12’s Glass Company of the Year Glassolutions, the UK’s leading glass processor, distributor and repairer, has taken the top honour at this year’s G12 Awards by winning the Glass Company of the Year award. The Company, which is part of the international Saint-Gobain group, picked up the award at last Friday’s prestigious awards ceremony hosted by comedian Patrick Kielty at the glamorous Hilton Park Lane Hotel, London. In presenting the award, Mark Warren, president of the GGF said the judges were impressed by the way in which Glassolutions

had adapted as a business over the last 12 months to best serve the demands of a changing industry. Glassolutions Marketing Director Mike Butterick, who collected the award alongside Managing Director Simon Carin, said: “Winning the Glass Company

of the Year Award is a fantastic achievement that recognises the hard work and dedication of everyone within the Glassolutions business over the last 12 months. It’s been an exciting year which has seen the business rebrand from the established Solaglas name and bring to the fore the outstanding service and product innovations that give us a clear differentiation in a fiercely competitive market.”


Once, Twice, Three Times A Winner There’s a famous saying that you have to be in it to win it, an adage that Lister Trade Frames of Stoke on Trent has stuck to for many years. Its tenacity paid off in spades at this year’s National G12 Awards, which is recognised as the flagship event for the fenestration industry. Being long time supporters and entrants of the G-Awards, Listers is no stranger to picking up trophies, having won the much coveted Fabricator of the Year Award twice before in 2005 and 2010 along with other awards in-between. However, even they were astounded to be once again shortlisted for the 2012 Fabricator accolade. “Just being selected as a finalist is always a genuine honour and we’ve managed to do that now for the last 8 years in a row. We believe that we are the only company to have achieved this,” said Listers’ MD, Mark Warren. “Winning an award is the icing on the cake!” Listers scooped the National Fabricator of the Year Award for an astonishing third time

To read more, visit

and were also chosen to receive the coveted Derek Bonnard Award for Excellence in the Industry. Lister Trade Frames. @ListerTF 01782 391900

DEC 2012



AVANTIS IS COMING… ALL THE WAY FROM MALAYSIA Increasing brand awareness is top of the list for Avantis International, designers, manufacturers and distributors of technically-advanced high security locks for the window and door industry, whose team will be coming all the way from Malaysia to Telford to exhibit at the FIT Show next April. The company will be unveiling its latest high security door locks suitable for use on residential and composite doors and also launching a brand new range of window hardware at the event, which will be their first-ever attendance at a trade show.

‘We want to make the industry aware of our products’

The FIT Show will play a significant part in Avantis International’s marketing strategy for 2013, in the build-up, at the show and after its conclusion. Chairman Mark Bromley said: “We are a fully UK-owned business manufacturing in Malaysia where the emphasis on quality is second to none, and the competitiveness of the Far East still holds true. The FIT show strapline is that everybody is going; we want people to know that we are coming, all the way from Malaysia. “We want to make the industry aware of our products and to support our drive to be one of the top three suppliers in the industry; a concentrated event such as this exhibition gives us the opportunity to do this.”

Exclusive new feature enhances Locit cable safety restrictor Dynatech Engineering, manufacturer of Locit window and door products, has added an assortment of coloured button insert options to their existing range of cable safety restrictors including green; the recognised colour for emergency exits. Locit cable safety restrictor is simple to fit and is suitable for all type of windows and doors needing a restrictive opening.

The new range of button inserts give the restrictor ‘a quick-release’ option, slotting securely into the lock to convert the restrictor instantly. Available in three different colours; green, white and black, they have been specifically designed for customers to fit either at the point of manufacture or whilst on site, giving installers the opportunity to revisit existing installations. Chris

Law, Managing Director of Sash Jack, Locit’s sole distributor commented “No other major producer is currently offering this alternative on a window or door cable restrictor. The new coloured button inserts will help increase the products application, with the opportunity for customers to now fit the Locit cable safety restrictor on areas requiring an emergency exit facility; such as a fire escape window application.”

For further information or any technical support contact Chris Law, Sash Jack Limited on 07900 891110 or Andrew Lane, Dynatech Engineering on 01902 637797.

2012 Record Breakers According to the Office for National Statistics, construction output fell by 2.5 per cent in Quarter 3, and manufacturing output dropped by 1.1 per cent in August.


DEC 2012

Despite this, Lister Trade Frames has seen remarkable growth this year, breaking records across the business thanks to efforts to improve customer experience, giving them better products, a bigger range to sell and supporting them with extra sales training and marketing materials, to ensure that they can grow their own businesses. Phil Warren, Listers Sales Director, said; “We’ve seen some all time record sales month this year with October being our biggest ever, topping over a million pounds for the first time in our history. We’ve gained 56 new customers and they alone have spent over £400,000 with us.

They joined us as customers because they needed the extra support and opportunities that Listers provide for the Trade Installer. And when they are successful... we are successful too.” “Aluminium production has been a runaway success for us this year,” says Phil, “we’ve exceeded all expectations and are currently running at an 81% increase in business compared to last year.” Lister Trade Frames Ltd, @ListerTF 01782 391900

To read more, visit


Hotel fire doors – safety is still in jeopardy, says FDIS On the day that BBC One’S ‘ Inside Out’ programme broadcasted a shocking new exposé into the state of hotel fire doors and its impact on fire safety in the South West, the Fire Door Inspection Scheme (FDIS) published the results of its own national survey into the five most common defects in hotel fire doors. The Inside Out programme broadcast on 22nd October was a follow up to its report on the fatal fire at the Penhallow Hotel in Newquay in 2007 and undercover filming in 14 hotels in the region. ( Five years since its initial investigations, serious fire safety issues are still being seen in hotels. The new programme featured an interview with one of the guests trapped in a Bideford hotel fire last year as well as some interesting developments at the Grosvenor Hotel in Torquay, star of Channel 4’s ‘The Hotel’. According to the latest fire statistics from DCLG, there were 595 fires in hotels in Great Britain in 2010/11. While the number of fires in hotels, guest houses and hostels has decreased since the introduction and increasing enforcement of the Regulatory


DEC 2012

Reform (Fire Safety) Order, known as the RRO, awareness of these regulations is still very patchy. Neil Ashdown, general manager of the Fire Door Inspection Scheme, said: “It is deeply shocking that lessons are still not being learned in the hotel industry about the critical importance of fire doors in providing protection to life and property. “When we stay in hotels we are in unfamiliar surroundings, much more easily disorientated and less aware of escape routes than in many other buildings that we typically occupy such as a home or office. In this environment people and escape routes require greater protection, not less, and effective fire doors are probably the single most important element in giving people enough time to safely evacuate a hotel. “I did my own survey of about 20 local hotels earlier this year and saw for myself how low awareness was of the importance of fire door maintenance. Many hotel owners are frightened by how expensive they think maintenance will be. In reality, the moderate cost of a professional fire door inspection and maintenance regime is far outweighed by the benefits of ensuring safe premises. It also makes financial sense, particularly in a recession, to ensure business continuity. If a bedroom, full corridor of rooms or a function room is out of action, then there is a cost implication to the hotel.” Neil Ashdown also points to the worrying results of the national survey by FDIS looking at fire doors in hotels used during last year’s Conservative, Liberal Democrat, Labour and Green party conferences. The premises included big national chains as well as smaller hotels.

Experienced fire door professionals and safety experts secretly checked a group of 17 hotels in Liverpool, Sheffield, Birmingham and Manchester. The FDIS researchers found problems in almost every one. The five most common problems spotted in these hotels were: • Ill-fitting doors in frames - 59% (10 hotels) • Damaged fire doors - 47% (8 hotels) • Fire doors propped open - 47% (8 hotels) • Incorrectly fitted fire and/or smoke seals35% (6 hotels) • Poor condition of fire and/or smoke seals 35% (6 hotels) This research supported the decision by the BWF-CERTIFIRE Scheme and the Guild of Architectural Ironmongers to launch the Fire Door Inspection Scheme earlier this year and to create the Diploma in Fire Doors, the first such qualification for hotel, office and other facilities managers, building maintenance and safety professionals. What the industry stresses is that an effective fire door consists of much more than the door itself. A fire door is an engineered safety device that requires all of its components to fulfil their roles for the door to achieve its function. This includes the door frame, door closers, hinges and other ironmongery, glazed vision panels, signage and fire and smoke seals. Picking up on this last point, John Fletcher, manager of the BWF-CERTIFIRE Scheme, says: “The point about fire and smoke seals is incredibly important and very topical at the moment.”

‘In reality, the moderate cost of a professional fire door inspection and maintenance regime is far outweighed by the benefits of ensuring safe premises’

To read more, visit


Fighting Off The Competition Apeer Doors Managing Director, Asa McGillian, is used to running rings around the opposition with his leading edge range of all-GRP composite doorsets. “We are hearing of a lot of misinformation currently circulating among hotel owners that a recent Government determination on this issue lets them off the hook when it comes to replacing defective fire doors. This is very worrying. Such seals play a vital role in ensuring the integrity of a fire door set and creating effective compartmentation in a building so people have more time to escape in the event of a fire.”

‘people have more time to escape in the event of a fire’ “The BWF view and advice remains unchanged. We believe that it is always advisable to fit fire and smoke seals to fire doors, based not only on the position set out in Approved Document B of the Building Regulations but also on the evidence of 15 years of regular testing of our members’ fire doors within the BWF CERTIFIRE Fire Door Scheme.” While similar schemes are well established in the USA, the UK’s Fire Door Inspection Scheme is the first in Europe and is designed to transform people’s knowledge and understanding about the critical purpose and function of fire doors. It aims to help improve fire safety management, protect property and ultimately save lives through creating a new pool of expertise and competence to help those with legal responsibilities under the RRO and equivalent legislation. FDIS provides a vital new resource to help the ‘Responsible Person’ complete fire risk assessments for the premises they manage. It also raises awareness of defective fire doors and the potentially tragic consequences of leaving these unchecked.

To read more, visit

So when it came to fighting his corner for charity, the man behind the most advanced doorset on the market pulled no punches! Asa raised some £3000 for the Samaritans and Action Cancer when he took part in a white collar boxing bout at the Tullyglass House Hotel in Ballymena, beating his opponent in the second of the three-round fight. Asa trained six days a week for 10 weeks under six-times world champion professional boxer Eamonn Loughran to ensure success at the charity boxing event, which raised over £20,000 in total and attracted over 1,000 spectators to the 10 fight event.The boxing match marks a second ‘sporting’ event for the company. It recently released a fun video of UK strongman Glenn Ross going three rounds with an Apeer door – and losing! The video - which is rapidly going viral on the Internet - was developed as a novel way to demonstrate the sheer strength and durability of Apeer doors and can be seen on

PROUD TO PROMOTE AT THE FIT SHOW For TuffX, the decision to exhibit at the FIT Show is already proving popular with customers, all keen to see new products and more diverse ways to introduce high performance glasses into their portfolios. As an initial launch partner for the exhibition to be held in Telford next April, TuffX considers that this positive response from customers demonstrates an optimistic approach for the industry when looking ahead to 2013. Graham Price believes that, having evaluated the exhibition sector, the FIT Show will prove to be an effective and efficient marketing medium to help further promote the image and value of the innovative Ambience glass range. He comments, “It is hoped that participation in an exhibition of this kind will naturally gather new leads and possibilities for the sales pipeline. Already our customers are keen to see the products and the new possibilities they bring to conservatory design.” The company will be exhibiting on Stand 3-360 at the exhibition in April 2013. For more information on the Ambience range of conservatory roof glass products, please visit the website,

DEC 2012



Striving for quality in products and customer service across the globe In an ever changing market, the demands and requirements of product and, in particular, customer service changes. As a result Roto has to change how it operates to continue to give the highest level of positive customer benefit to our global partners. To meet the needs of the market and our customers Roto has been working to a consolidation strategy within Western Europe to centralise the logistics and internal sales departments of the organisation. The first phase of this process was to centralise UK stock at the logistic centre in Belgium, which was specifically designed for this purpose when built several years ago. The consolidation of stock in Belgium for UK distribution was first implemented back in 2010, while ensuring that customers still enjoy an excellent delivery service.

‘Roto has been working to a consolidation strategy ‘ Phase two of the strategy is now being implemented in two stages. The first stage is the finalisation of the consolidation of the remaining stock at the UK operation to the logistics centre in Belgium. This will be completed by the end of this year. The second stage of phase two is

to bring the Internal Sales department under one roof in Belgium where Roto can professionalize this department even further. To implement this, the Company has employed an experienced Logistics & Internal Sales Manager, Laurent Wirtel, an expert with great experience in the optimization of relevant processes. As a consequence of the actions taken, the retention of offices with warehousing in the UK after the consolidation is no longer necessary and it will therefore be shut on December 31st 2012. Roto is confident that with these measures in place it is ready for the future and can provide the market, via its partners, with an even better service. Roto will continue to be represented in the UK market, as has always been the case, by its external sales team and their contact details will remain the same. Roto products will continue to be available in the UK market via its distribution partners DGS Group, VBH GB and Westward Building Supplies. Any questions regarding this transition should be referred to Roto’s marketing department,

TIME TO REFLECT ON AN EVENTFUL YEAR The end of another eventful year is always an interesting time for reflection; these days – given worldwide unrest, political upheavals, economic instability, climate change - and worst of all, the very real threat of more wars – perhaps it is also a time to take a deep breath of relief that some of us have made it this far. In the Federation’s annual report, GGF President Mark Warren refers to the challenging times of 2011 and how the Federation is continuing to provide support, a high profile and effective representation at every level. It has become even more important than ever to have the backing of strong, representative trade bodies that can work for the benefit of the wider industry right across the board, from Government to consumers. In such times as these, going it alone is not really an option. Consolidation in the industry has been one of the stories during 2012 and there is every likelihood that this will also be the case next year. As Clearview predicted, the demand for aluminium products continues to increase


DEC 2012

with an inevitable effect on PVCu, but the latter is not relinquishing its hold just yet. The evolution of glass in all forms of construction is nothing short of amazing, and this is a global trend that is set to go on in 2013 and beyond. The demand for colour in our homes and buildings abounds, and companies are responding accordingly with better choices and greater flexibility. The same can be said about security: in unstable times, this becomes even more of a priority for us all, so it is reassuring to see new products coming on stream that can help achieve greater security for homes and commercial property. Technology is playing a bigger role in all our lives, from the increasing exploitation of

‘social’ media in business (perhaps it is time to re-name it?) to cleverer, interactive websites, webtools and smartphone apps. We are all weary of hearing about the Green Deal, but it will be interesting to see how things develop in 2013. While MPs wrangle about energy price hikes and whether to back solar technology, wind farms or gas, prices still rise and our resources continue to dwindle. I doubt if anyone is very confident about the Government’s controversial bid to stimulate the economy by relaxing planning constraints and “getting Britain building”. The general consensus seems to be that a cut in the VAT rate would be a more productive move. The Editor

To read more, visit


STEADY, STRONG AND STEERING FORWARD The difficult economic conditions have had a dramatic effect across the industry this year, however Cutting Edge, with its strong business ethics and modern production facilities, is maintaining a strong and steady position as we head towards 2013. As Staffordshire’s sole trade manufacturer of Profile 22’s FS70 profile windows and doors, as well as K2 Conservatory Roofs, the company is well placed to offer products and

services that are dependable with rock solid guarantees. Shirley Peake, Managing Director at Cutting Edge comments, “In a market that is still precarious and uncertain we are proud to be still standing strongly. We are in a viable position to help and provide for any Profile 22 installers affected by the sudden loss of their supplier in and around the Staffordshire area, as well as further afield.” For the building and housing sector the company delivers on services and promises with a 5 to 7 day turnaround, locally and nationally. The quality standards associated with accreditation reinforce the company’s strong market status, with a wide choice of windows, doors and conservatories available. The Cutting Edge product range is manufactured to exacting standards with all windows, doors and conservatories produced in-house to BS7412, BS7950 and PAS23/24 standards. Additionally the Quality Management System (QMS) is accredited under ISO9001:2008 which ensures that all manufactured products, as well as internal

methods and procedures, are maintained at the highest level and audited twice a year by BSI. Over the last 12 years, customer satisfaction has been placed as a priority with the company able to meet demand and continuing to supply some of the highest quality products on the market today, at realistic costs. In order to achieve stability in an uncertain market, senior management have constantly streamlined production with manufacturing methods continuously monitored to ensure customers only receive the best products along with reliable support services. Shirley continues, “We focus on customer needs, understanding the market well and offering a flexible overall service. At Cutting Edge the entire team is recognized and respected as much for its quality support services as for the high production standards associated with our range. We can easily accommodate the busiest of schedules.” Call 01782 599955 or visit:

Report highlights 19 million doors to be replaced A recent report by D&G Consulting highlights the potential benefits of the Green Deal for the composite door market. The report, commissioned by Door-Stop, predicts there are an estimated 31 million doors over 10 years old installed in UK dwellings. In at least 19 million cases, replacing these with high performing insulating doors would produce annual energy and money savings for the homeowner. “This is a conservative estimate – the very minimum,” adds D&G Consulting’s David Amos. High performing insulating doors (in practice, composite doors) are recognised on the Government’s advisory list as being the third most cost effective in its list of 47 measures which are eligible for the Green Deal under the ‘Golden Rule’. This means that the expected financial savings must be equal to or greater than the cost of repayment over the term of the Green Deal Plan. D&G’s report calculates that the payback period could be


DEC 2012

as quick as 4.4 years, depending on variables including the type of door being replaced and the initial cost. High quality composites can also be expected to last and continue to make further savings for years after the payback period. “Not all homeowners will buy via the Green Deal, but the scheme will make energy efficiency an even more important selling point, which should have a significant effect on the composite door market,” explains Door-Stop’s Managing Director Nick Dutton. “The report makes it clear: composite doors can save energy and pay for themselves quickly, however homeowners choose to fund their purchase.” Nick continues: “It isn’t only the retail replacement door market which will benefit. “New build and social housing also need good, energy efficient composite doors, which will offer savings on energy bills and carbon emissions. Compared to many energy saving measures composite doors are a simple, cost

effective way to save energy and cut household bills. The Green Deal will raise awareness of the issue, and the industry is well placed to take advantage of this.”

D&G Consulting’s report, Big Savings on Britain’s Doorsteps: Composite Doors and the Green Deal

For the full report visit www.door-stop. or contact D&G Consulting on 01424 773134.

To read more, visit

Your clever new trade directory insightindex

Search the index for supplier, information and products In all content



Powered by Insight Data


Sign Up



Tel: 0117 221 4829 Fax: 0117 242 5821

Trade Frames


Your full name: Company: Email address:

35 Livington Road, Bristol, BS4 2RS

Telephone: Products


Contact this Company

Highbridge Trade Frames


Contact Us


Copy to Clipboard



Request: Please choose...



Highbridge Trade Frames Overview Established in 2003 Highbridge is a trade-only fabricator of PVC-U windows and doors serving the South West of England. We manufacture both the Rehau 706 and Synseal Synergy range with a, B or C window energy ratings. We offer a full range of foiled finishes and can provide a typical 7 day lead-time, with frames manufactured under an EN ISO 9001 quality management system.


At Highbridge, we pride ourselves on a personal, flexible service, and we operate a “can do” attitude to ensure our customers receive orders on time and correct.

Twitter Follow Highbridge Trade Frames on Twitter Insight Index



Highbridge Trade Frames has listed the following standards, quality assurance or accreditations: •EN ISO 9001 Management Systems •EN ISO 7412 manufacture of windows •EN ISO 7950 high security window performance •Secured by Design •BBA Certificate No. 010/49491 •BFRC WER certified A Rated

InsightIndex Like our new Facebook page 3 days ago · reply · retweet · favorite InsightIndex Put your business in front of thousands of new customers with the Insight Index. Visit us at 3 days ago · reply · retweet · favorite InsightIndex The Index is changing the way companies find suppliers, research information and source products. Visit us at

Brands and Trade Names The company supplies products under the following brands or trademarks: •Synseal •Synergy •Rehau •S706

4 days ago · reply · retweet · favorite

Join the conversation

Categories The company is listed under the following categories: • Windows » PVCu • Doors » PVCu • Doors » French doors • Energy Ratings » Energy Ratings


Scan to visit

Keywords The following keywords are relevant to this company: composite doors, trade, 50% off, weston-based, value Discover the Insight Index, the clever new trade directory and product finder for fabricators, installers and the glazing industry. With over 600 suppliers and thousands of products, components and services the Insight Index is your new best friend. It’s new, exciting and has everything you need in one place. Powered by Insight Data, the industry’s leading supplier of business information

insightindex business is better with insight


THE MEMBRANE OF CHOICE FOR THE DISCERNING HOMEOWNER The Sika Roof Assured, single ply, Sarnafil roofing membrane has been installed on a re-modelled 1960’s home in Beaulieu, Hampshire. The 300m2 single ply membrane, with standing seam detail, was completed by Volsen Limited, a Sika Roof Assured registered installer based in Bournemouth. Discerning The property is located on a private estate in a picturesque spot overlooking the Beaulieu River and has been remodelled by the owner,

an architectural engineer, from its original 1960’s shell to create a contemporary family home. The cleint was very clear that for such a prestigious project, where looks and performance were key, he wanted the technical and aesthetic properties of the Sarnafil roofing membrane. Jordan Dearlove, Director at Volsen Limited said: “It’s all about doing the job properly, choosing the right products, the right team, and giving the client peace of mind. The

Sarnafil membrane is the very best that we can give to our customers. For the project, we also used the Sika Roof Assured insulation, which means that both this and the roofing membrane are covered by the Sarnafil 15 year single point guarantee.” To become a Sika Roof Assured registered installer call 0800614821, email or visit

Two New Brochures, Hot Off The Press! Hot on the heels of the launch of their re-designed website, Force 8 have now produced a new 52 page brochure showcasing their product range to compliment the site. The stunning photography, specially commissioned for the brochure, sets it apart from the standard composite door catalogue. The new brochure covers the full range, from standard composite doors through to Force 8’s new range of stable doors, including an extensive choice of decorative glass and furniture for all styles of door. The brochure includes the recently launched Mediterranean Composite Bi-Fold doors, with

integral mini blinds within the glass panel. The Bi-fold system is full of new innovations, from the stainless steel marine grade hardware to the integral blinds.

The new doors have all the advantages of timber and PVCu, without any of the common problems or drawbacks. “We’ve listened to what our customers want and produced two version of the brochure”, comments Dennis Sumner, Managing Director of Force 8. “The original version, ‘The Force8 Composite Collection’, and a new one, ‘The Ultimate Collection’, for customers who want to use their own branding”.

E-mail or log onto to view on line.

Nominated for Conservatory Installer of the year 2012 Winning a Silver Award in 2010 for the design and installation of conservatories would have been accolade enough for most small companies, but not Network VEKA member Rodda & Hocking. This year, the Cornwall-based installer was nominated as a finalist for Conservatory Installer of the year at the G12 Awards, held at the Hilton Hotel in London on November 23rd. Despite the economic downturn, the company has continued to go from strength to strength, with turnover growing year upon year, as Director Bob Kerr explains: “The


DEC 2012

recession in some ways has been good for Rodda & Hocking, as many householders are investing in their property rather than moving, and that increase in the conservatory market has been one of the main reasons for our success of late.” But it’s not just the recession Bob tributes for the Company’s continued success: “Without hesitation, customer service is the key. That extra attention to detail in customer care and satisfaction is so important, and I cannot praise the team enough for their professionalism and hard work.”

Network VEKA, 01282 473170,

To read more, visit


Membership Grows as the Quality Bar is Raised The Door & Hardware Federation (DHF) has seen its biggest increase yet in membership numbers, as more door companies involved in the manufacture, supply, installation and maintenance of doors and shutters look to the DHF’s new quality standards to give them the competitive edge in the market. In the last 12 months, 30 new members successfully applied to join the DHF. The federation now has 229 members and expects many more companies wanting to benefit from the Quality Assurance initiative that only DHF members can offer their customers, to join its rank in the coming months. Companies are also looking to the DHF for help in complying with new legislation coming into force next year. All member companies must adhere to the DHF’s Quality Assured standards of capability, customer service and quality. The DHF scheme

follows the introduction last year of a strengthened Code of Conduct governing members’ standards of workmanship, quality, training safety and business integrity. Said DHF executive chairman Bob Perry: “On July 2013 it will become a criminal offence to place any non-fire external doorset or non-fire industrial or garage door on the market without a CE mark. Companies are realising they need the backing and support of the DHF to enable them to comply with all the procedures they have to go through before they can apply the CE mark.”

For more information about DHF membership, the DHF QA scheme, and CE marking visit

Results Support Calls for VAT Reduction FENSA has issued its first Quarterly Window and Doors Installations Announcement that reveals a continuing downward trend. Installations of replacement windows and doors in domestic properties, is down 5.5% for the quarter ending 30 September 2012 – compared with the same period last year. When installation numbers are compared between this year and the same quarter in 2007, the year before the financial crisis hit, installations are down by more than 35% in 2012.

FENSA Operation Director Chris Mayne said the figures make “depressing reading,” but added: “They highlight the need for urgent Government action to support the upgrading and improvement in windows and doors in our housing stock. The most useful action would be the reduction on VAT for replacement energy efficient windows to 5%.” FENSA’s Quarterly Window and Doors Installation figures will allow the industry to assess where the market is at any given time in 2013 and will also be used by FENSA’S sister company, the Glass and Glazing Federation

(GGF), in its continuing policy of lobbying Government for support. A recent study of the UK residential windows and doors sector, by Market & Customer Insight (MCi), valued the market at approximately £3.2 billion in 2012. Reviewing the last four years (2008-2012), the Report found recovery in the sector continued to be weak in 2011 and 2012. But sales in the conservatory sector are expected to grow and lead the total market, with gradual improvements as we emerge from the recession.

GREAT GLASSTEC SUCCESS For Hegla, a new era dawned at Glasstec, used as a launch pad for new product developments and to show a new corporate market direction. The international exhibition was a pivotal platform to demonstrate the cooperation partnership of Hegla and Bystronic glass in full force. The coming together of two industry giants with such recognised pedigrees and standards of excellence sent a powerful message of strength to

To read more, visit

the industry on a global level and this was well received. Glasstec 2012 enabled the two companies to reinforce their ability to provide complete solutions to the glass industry in a positive manner, which was embraced with enthusiasm. Steve Goble, Managing Director Hegla UK comments, “Glasstec visitors clearly have been impressed with our product innovations. Many key industry players have shown a great interest in the range of products on show

and the Laser System mounted to the cutting table far exceeded our expectations with regard to the UK market and various applications. The event was important to show the benefits not only of the equipment but also of our association with Bystronic.”

For more information on the Hegla or Bystronic glass equipment, call 01908 261933.

DEC 2012



NEW USER FRIENDLY WEBSITE LAUNCHED Business Micros has relaunched its website at with a clean, new look and a simple to navigate menu, which makes it easier than ever to access information and demonstrations of the Company’s market leading software. The website includes step by step demos of all Business Micros current software products including the manufacturing and processing software ‘Evolution’ and the EvoNet business management solution. It also includes the first online demos of the newly packaged EvoWeb online ordering system and the popular Business Micros ordering portals for composite, patio and

panel doors. Visitors can download Microsoft’s Silverlight software via a link on the new site and then click on any of the icons showing all the software products to enjoy a fully interactive viewing experience. There are downloadable brochures on all of the products also available via the website and visitors can even click to request an online demonstration tailored specifically to the needs of their business. Existing customers can use the website to log in and access technical support or to join a Netviewer session direct with a member of the Business Micros technical team. Website:

Supporting Local Fabricators Choosing the right systems company to source profiles can be a little bit of a hit and miss affair. Not only should profiles be delivered in a timely manner to meet production schedules, but assistance in sourcing projects should also be a pre-requisite in today’s tough market. Senior Architectural Systems have been supporting its fabricators by exhibiting at the UK’s major exhibitions such as Ecobuild, with the FIT show

planned in 2013. Some of the smaller networking events can also be very worthwhile in support of local fabricators, and with some very positive results... There are several Associations and Enterprises who regularly hold small regional events around the UK. For Senior’s, these events provide a cost effective way of meeting the specifier, discussing projects and introducing local fabricators to specifiers. Whilst the exhibitions are on a small scale, projects discussed can be

quite sizeable. Steve Wightman, Senior’s Sales Director comments, “These regional exhibitions have proved to be very worthwhile for obtaining new business and enabling us to offer local leads for our fabricators. It’s definitely a ‘Local exhibition for local people’ that benefits our ‘Local’ installers!”

Visit www.seniorarchitectural. or call the Head Office in Doncaster on 01709 772600.

Another Glasstec Success SWISSPACER enjoyed another busy show at this year’s Glasstec. The leading warm edge spacer supplier had a large, eye-catching stand on a main walkway and had a constant throng of visitors eager to find out more about SWISSPACER. Glasstec, the leading world glass and fenestration show, attracts companies from around the world and visitors to SWISSPACER’s stand, who came from as far afield as Chile and China, saw first hand the benefits of its top


DEC 2012

‘from far afield as Chile and China’ performing, tried-and-tested spacer bar. During the exhibition SWISSPACER invited customers to join them for a reception dinner at the famous Top 180 Restaurant, a revolving restaurant 180 metres in the sky with panoramic views of Dusseldorf. Vic De Costa, SWISSPACER Marketing and Sales Manager for the UK and Ireland said: “Once

again, Glasstec was a resounding success for us. We always find exhibitions are a great platform for business and meeting new and existing customers, and Glasstec is one of the most important shows in the glazing calendar. SWISSPACER is tried and tested to give the best long-lasting performance, and because of this our stand was always busy.” Call 0845 601 1265 or email

To read more, visit


Conservation area pub gets Jeld-Wen treatment Windows from Jeld-Wen, the UK manufacturer of timber windows, have been specified for the refurbishment of a historic pub to meet strict conservation area planning requirements. A local developer with a particular interest in architectural conservation, has restored the former Crossing Gate public house in Liss, Hampshire, which dates from the mid-19th century, back to its former glory. Two homes were created by converting the original pub and a further three new Victorian-style cottages were built in the grounds. The

public house, once ‘the heart of the village’, had closed in recent years and required considerable restoration, having fallen into a ‘derelict state’. Jeld-Wen’s Regency Stormsure windows, with an authentic vertical bar design, were specified to meet the planning conditions in this picturesque area, which now forms part of the new South Downs National Park. The developer said: “The windows had to tick all the boxes of the local authority conservationists in terms of style and construction, as well as conforming to some

extremely high noise-reduction stipulations. The Regency Stormsure range from Jeld-Wen provided the perfect solution and the effect is quite stunning. These comments are reflected in the development attracting huge acclaim locally and seemingly being earmarked for a number of architectural awards.” All Jeld-Wen windows benefit from full Chain of Custody certification, which means they originate from well-managed forests with strict reforestation programmes.

AGC Asahi Glass signs up as 2014 FIFA World Cup™ Branded Licensee World-leading manufacture of glass, chemicals and high-tech materials, AGC Asahi Glass (AGC) has announced that the Company has signed an agreement to become a branded licensee of the 2014 FIFA World Cup™.

Through this licence agreement, AGC has become the first B-to-B company to market the “Official Licensed Glass Roof of the 2014 FIFA World Cup™ Player Benches” for the FIFA Confederations Cup 2013 and the 2014 FIFA World Cup Brazil™.

The venue of the 2014 FIFA World Cup™ is Brazil, a significant growth market, where AGC is scheduled to make a full-fledged entry into the country’s architectural and automotive glass markets.

SECURITY AND PEACE OF MIND FOR HOMEOWNERS with the holiday lock Meeting both BS10621 functionality and NHBC requirements, Fuhr’s new holiday lock provides a double deadlock when a dwelling is unoccupied. FUHR, one of the industries oldest and best respected manufacturers of door locks, has launched the ‘HOLIDAY LOCK’ - an innovative and unique 5 lever deadbolt mechanism that is attached to it’s conventional multipoint lock immediately above the main lock case. The new ‘HOLIDAY LOCK’ throws a small deadbolt through the drive bar, and through the faceplate, but with no projection past the faceplate. It jams the drive bar, meaning that the multipoint lock is double deadlocked when the dwelling is unoccupied. Tests have proved the resulting lock to be exceptionally strong.

To read more, visit

The FUHR MULTISAFE lock itself has passed many PAS 23/24 tests for fabricators who use the FUHR locking system. However, with the increasing threat of cylinder bumping and snapping, FUHR realised that a new solution was needed to meet forthcoming BS standards. Whilst a lot has been done by Euro profile cylinder manufacturers to increase security, the solution developed by FUHR is relatively inexpensive whilst conforming to both the latest NHBC requirements for enhanced security whilst a dwelling is unoccupied, and to the functionality of BS10621.

Telephone 01952 228777 or email

DEC 2012



2012 was the Year of the Customer Tim Goldspink, Crystal Direct’s Operations Director gives his take on 2012… “I like to think of 2012 as the ‘Year of the Customer’. Companies that did well this year focused on giving their customers the best service and products. There’s always someone prepared to slash prices to win business, but true customer loyalty comes from knowing you won’t get a better service anywhere else.

“Giving customers the best service is part of Crystal’s philosophy. When I was appointed Crystal Operations Director earlier this year, I set about building on what we’re already known for – our customer-focused approach to everything we do. With a history in manufacturing, my job is to make sure we consistently deliver the highest level of quality, efficiency and reliability to our customers. And by raising productivity I need to make sure these benefits don’t come at a cost to customers. “We know it is difficult if fabricators raise prices without warning – in today’s market, installers need a clear, stable pricing structure. This year we started offering customers an exclusive supplier agreement to guarantee the best service and pricing structure. We hope this partnership gives our customers peace of mind. It gives installers a clear ‘no surprises’ pricing structure so they know exactly how much they’re paying. “Of course, it’s not just about service. In a

competitive market installers need the best choice of products to beat their rivals. Crystal is proud to be the No. 1 trade fabricator for choice and colour, and we’re always looking for new products to enhance our range. “Earlier this year we launched the ‘Conservatory in a Box’ package. Often installers go to one supplier for the windows, one supplier for the roof and another for the glazing. It’s a pain – time consuming, expensive and the more suppliers, the greater the chance of mistakes happening. Crystal’s ‘Conservatory in a Box’ simplifies the whole buying process because installers get everything they need direct from Crystal. We know it’s what installers want because our customers love it and quotes are averaging £98,000 a day!” If 2012 wasn’t your year, you’re probably buying from the wrong fabricator. To prosper in 2013 call 01462 489 900 or visit

Keeping energy efficient windows exactly that SWISSPACER’s Vic De Costa explains why energy efficiency is still a big opportunity for the industry, but windows need to perform - and keep on performing… “We’re leaving 2012 on a positive note! The country’s managed to hold onto the ‘feel-good factor’ after the Jubilee and the Olympics, and we’re officially out of recession. But it’s been a tough year - the overall window market dropped 15%. However it’s not all bad news. The Green Deal launched in October and the scheme will open to homeowners in January 2013. The government will offer consumers up to £1,000 cash-back to make their homes more energy efficient, and even though it’s had a slow start, the Green Deal will gather momentum. Greg Barker, the Green Deal Minister, announced during a Green Deal webchat that it’s expected to run until 2030. So that’s a lot of replacement windows and what an opportunity for the industry! We can still capitalise on the huge success of WERs and


DEC 2012

the growing triple glazing market. But we need to make sure the energy-saving windows we sell will last by using the best quality components. It’s easy to get swayed by cost, and if a spacer bar gives an A rated window, that’s all you need to worry about, isn’t it? But what happens if the spacer bar doesn’t have a proper or effective vapour barrier (or any barrier) and soon starts to let moisture in and gas out of the sealed unit? Your window won’t be an A for long! The sealed unit will fail before its time and the homeowner will feel short-changed. After all, they bought their A rated window expecting it to save them money in 10, 15 and 20 years, not just in the first few years. SWISSPACER is tried and tested for longterm performance. It has a 100% impermeable backing foil to stop gas getting out and moisture seeping into the sealed unit. With SWISSPACER, you know your windows are built to last. That’s why SWISSPACER is the UK’s No. 1 spacer bar and has increased its

market share and lead despite an overall drop in the market. For further information call 0845 601 1265 or visit

To read more, visit


An action-packed 2012 How was 2012 for you? Slow? Better than you expected? The answer depends on whom you’re asking. It’s certainly been a busy year for Zoom Ready as Chairman, Martin Randall, explains… “I bought Zoom Conservatory Roof Systems in October 2011 and invested in Zoom because it’s a fantastic roof, with solutions to longstanding problems like leaks and glazing slip, and because I firmly believe in the potential for conservatories. They give families the muchneeded living space at a time of overcrowding, housing shortages and a sluggish property market. “Zoom’s aim was to reignite the industry’s passion for conservatories and get installers selling more to homeowners. We put ourselves in the installer’s shoes and asked: “what do I need to make money out of conservatories?”

“Firstly, installers need conservatories that live up to the promise of ‘a cost-effective extension’. That means a trouble-free roof. Zoom Ready has that covered with its ‘Brilliant Ideas’, but then I thought about glass. Too many homeowners are disappointed when they can only use their conservatory for a few weeks a year – because it’s too hot in summer and too cold in winter. “So we developed Zoom Conservatory Glass – Relax 365 – an ‘intelligent’ conservatory glass range to keep conservatories at a comfortable temperature all year round. Relax 365 comes as standard with our conservatories at a competitive price. And there’s no energy surcharge, so the price you see is the price you pay. It makes selling glass affordable and convenient for installers. “Then we launched Zoom Poly-Smart Relax 365 for homeowners with more modest budgets, giving installers an alternative product to sell to their customers. We introduced Zoom Privacy – Relax 365, a high performance range of privacy glass for overlooked conservatories or for homeowners wanting a bit more privacy. To give installers even more of a competitive edge we added Zoom Prism so homeowners can have their Zoom Ready roof in any RAL colour. “We’ve had a huge number of enquiries, with quotes above £1 million a month. Looking ahead to 2013, we’re preparing for the FIT Show and introducing our fantastic roof to even more installers.” To find out more call 0845 305 4138 or visit

The year of the composite door Nick Dutton, Managing Director of Door-Stop 2012 has been the year of the composite door, as reports record rising market share at the expense of panels, and longestablished names such as Door Panels plc failing. Even the BPF and industry blogs have commented on the issue, with some installers claiming to fit just two panel doors a year.

This story is underlined by our own growth. After attracting over 1000 new customers this year and with existing ones ordering even more doors, we have invested in two new CNC centres - making a total of seven - and can now make 2,200 composite doors a week on a single shift. The scene is set for further growth in the market too. Although many in

the industry have written off the Green Deal, the Government is determined to launch it and there is a lot of potential for composite doors. A new D&G Consulting report estimates there are 19 million doors in the UK which could be replaced, with payback periods ranging from just five years - whether you use the scheme or not. It’s a golden opportunity.

RECORD YEAR FOR SOFT SELL FINANCE Soft sell finance helps homeowners say ‘yes’, says Andy Wallace, Managing Partner of Consumer Credit Solutions. In 2012, we’ve seen more urgency in the home improvements market with companies selling and marketing more actively. But while everyone is keen to sell, the real issue has been whether the end-customer, the homeowner, is actually able to buy? The message we hear from retail installers is that there is still interest

To read more, visit

in windows, doors and conservatories, but too often homeowners don’t have the cash available to buy what they want, when they want. The answer for a growing number of companies is to offer ‘soft-sell’ finance, with low rate or interest-free loans that make it possible for homeowners to say ‘yes’. We’ve seen the overall market for soft sell finance increase significantly and have had a record

year, being on target to approve a record £0.25 billion in loans. Our appearance at the FIT Show in April will be a first for CCS. We’re looking forward to the opportunity to meet many of our existing customers and to introduce the concept of soft sell credit finance to installers who might not have considered it before or who want to sell more in a difficult market.

DEC 2012



Glasstec TESTIMONIALS REFLECT A SUCCESSFUL EVENT “We are very satisfied with the way the trade fair has gone so far – both in terms of the number of customers visiting us and the international range of visitors. Our expectations have been met.” Bohle AG, Christoph Schmidt, Head of Sales “Yes at the moment we are satisfied! Most of the customers are interested in doing business. (…) The first impression is quite positive, because we present many new products and we find a lot of interest in these products.” Bottero Glass technologies, Marco Antonelli, Head of Marketing “We have considerably more new things on our radar now than we did before this trade fair. I draw a positive conclusion on the fair as a whole. I have to say we also felt very well looked after and supported by the trade fair.” Grenzebach BSH GmbH, Martin Sträb, Executive Vice President & CMO

“Right from day one of the exhibition we had very many visitors at our trade fair stand – which surprised us since in our experience the middle days are normally the ones with the highest attendance. This year right from the first day we had a great deal of visitors at our stand. We look forward to successful post-fair business – and the first signs of this are already being felt.” Bystronic glass, Peter Nischwitz, Manager Corporate Communication “We are utterly satisfied with visitor interest here at glasstec. We were able to answer many enquiries and showcase ourselves in new sectors.” Corning Incorporated, Chris Nitz, Manager Business Development, Gorilla® Glas “We are very satisfied with the way glasstec 2012 went and welcomed very many visitors from throughout the world to our stand.” Guardian Industries, Earnest Thompson, Director Global Branding

“The quality of trade visitors is always right at glasstec, as is visitor footfall. So we were very satisfied. We also think it is great that glasstec has focus themes like the “glass technology live” show.” Lisec Maschinenbau GmbH, Manfred Lesiak, Marketing Event Manager “For Saint-Gobain glasstec is the most important trade fair there is. The audience is very international and our stand was really very well attended.” Saint Gobain Glass, Eva Kazmierczyk, Marketing Product Management “For us glasstec has always been a highlight and a platform for promising discussions – and this year was no exception. Personally, this is my 18th time here in total – which means I have been coming for 36 years.” ZIPPE Industrieanlagen GmbH, Horst Moser, Sales & Marketing Dept.

Good response to ‘Solar meets Glass’ Conference The Conference “solar meets glass – 3rd Industry Summit for Markets, Costs and Technology” held on 22 and 23 October as part of glasstec/solarpeq drew to a successful close with more than 130 participants. The ethos behind the conference was that today’s tight economic climate means increased efficiency and production cost-cutting are key in the solar industry. The glass industry in turn has the know-how that can help to achieve this aim through corresponding solutions. The conference not only provided a market and technology overview for photovoltaics, it also addressed such issues as manufacturing technology, efficiency as well as materials and costs associated with PV glass. Lectures focussed on themes such as (ultra-) thin glass, the differences between float and rolled glass for PV applications and the progress made in anti-reflective coatings for solar cover glass. Also featured as themes on the agenda were trends, new markets and technologies revolving around Building-Integrated Photovoltaics (BIPV) as well as the recycling of PV modules. The new topic of solar module reclamation covered in cooperation with vse – the Federal Association for Secondary Raw Materials and Disposal – as well the VDMA’s “Forum Glastechnik” (of the Association of German Machinery and Plant Manufacturers) was also received very well.


DEC 2012

New Partner OTTI

From 2013 the Eastern Bavarian Technology Transfer Institute (OTTI e.V.) will contribute to “solar meets glass” both in terms of content and organisation. By merging the two well-established events “solar meets glass” and “Glas und Solar” (organised by OTTI so far) a comprehensive and targeted special-interest conference will be created that leverages the synergies and overlaps of the glass and solar sectors. The co-operation between Messe Düsseldorf, Solarpraxis AG and OTTI as a new partner promises to boost both content-based and organisational expertise. While retaining the title “solar meets glass” the high-calibre specialist forum is working out a programme that blends current scientific contributions with themes of direct relevance for the business community.

‘we are pleased to have enlisted OTTI’ “We are pleased to have enlisted OTTI as a partner for “solar meets glass”. The expertise and the contacts enjoyed by such a renowned event organiser in the field of technology and renewable energies is an ideal add-on further underscoring our high quality claim,” says Hans Werner Reinhard, Vice-President of Messe Düsseldorf. The dates of the forthcoming “solar meets glass” are 9 and 10 October 2013. The conference will be held in Düsseldorf.

To read more, visit


POSITIVE OPTIMISM WAS MOOD AT GLASSTEC 2012 Glasstec 2012 sent out clear optimistic signals in an ambivalent economic climate, say the organisers, based on the general tone expressed by the large majority of the estimated 43,000 trade visitors. More than half assessed the future economic climate in the sector as positive. This echoed the response from the 1,162 exhibitors at the world’s biggest trade fair for the glass sector. Visitors from the fields of mechanical engineering, industry, skilled trades, architects (façade) planners as well as the solar sector all gave glasstec 2012 the thumbs up. International visitors accounted for well over half of the audience, with a high proportion of visitors from mid to top management, who accounted for over two-thirds of glasstec attendees. “glasstec 2012 sent out a clear positive signal for the sector in economic times that are difficult to predict, and proved its quality as a fair of innovations and the key meeting point for the sector,” said Prof. Dr.-Ing. Udo Ungeheuer, President of glasstec 2012 and Chairman of the Management Board of SCHOTT AG. “Exhibitors reported good order activity amongst their customers. This shows that glasstec came exactly at the right time. This news does the sector good and underlines the international importance of the fair,” commented Hans Werner Reinhard, Deputy Managing Director at Messe Düsseldorf.

The comprehensive supporting programme at glasstec went down well with visitors. More specifically the special show “glass technology live” once again attracted a great deal of interest. Under the heading “Innovative Glass Functions” Prof. Stefan Behling and his team from Stuttgart University’s Institute of Construction Design (Institut für Baukonstruktion) caused a stir with numerous exciting exhibits – the practical products of the near and distant future. These for instance included a window incorporated into glazing without any visible frame construction, bent but still stable glass, organic, buildingintegrated photovoltaics as well as large-format façade elements. In combination with the neighbouring “Competence Center Glass, Window, Facade”, which bundled knowhow from various associations, these façade mock-ups formed the “Facade Center”. The “glass technology live” show was accompanied on all days of the fair by a free symposium on a variety of topics attended by numerous visitors. The range of special shows was complemented by the Skilled Trades Center “Zentrum Handwerk” – impressively demonstrating at its glass house the glass solutions available from the skilled trades for and in the house – and by the “glass art” exhibition. Specially designed for auto glass specialists was the “Autoglass Arena” with its international auto glass contest

and the German championship plus its comprehensive, specialist plenary meeting. Aimed at architects, civil engineers and related professions were the “engineered transparency” conference with its technical focus on glass construction technology and the architects’ congress featuring internationally renowned speakers. A day before the fair top-flight experts from the glass and solar industry discussed their interfacing markets at the conference “Solar meets Glass – 3rd Industry Summit for Markets, Costs and Technology”. As early as 2013 Düsseldorf will already provide them with further opportunity to discuss these issues at the next edition of the conference on 9 and 10 October. “With this platform we wish to offer our customers the opportunity to benefit from targeted specialist exchange also in the ‘glasstec-free’ year. This means despite the current economic climate new sales opportunities can be opened up for the glass industry in the medium term while the solar industry can use the know-how of the glass industry on its path to achieving greater efficiency levels and lower production costs,” explained Hans Werner Reinhard. The next glasstec/solarpeq will be held in October 2014.

Impressive Innovations From 23rd to 26th October, the worldwide leading trade show for the flat glass industry—glasstec—opened its doors in Düsseldorf/Germany to 1,162 exhibitors and about 43,000 visitors from 86 different countries. Under the slogan ‘All From One’, LiSEC took this opportunity to present a number of recent developments and innovations to an international audience of experts. The trade show turned out to be a great success for LiSEC. A striking performance at the show By tradition LiSEC’s stand—with a total surface of 2,600 square metres—was the largest at the show. With huge effort, LiSEC

To read more, visit

set up a fully operational ‘factory’ to make operations at the show representative. The international audience was very impressed with the live machine demonstrations given. “Visitors showed great interest in our products and many of them signed orders or made serious enquiries. Customers had precise ideas and addressed very specific questions to us, it couldn’t have been any better. The show was a total success,” the new CEO of LiSEC, Mag. Othmar Sailer, said of the Company’s performance at glasstec. Telephone +437475505-1121 or visit

DEC 2012



Kawneer KICs off a new approach to training Main contractors are now joining subcontractors on Kawneer’s installation course. To meet the increasing trend for main contractors to influence the specification process, Kawneer now includes them in its installation course traditionally aimed at specialist sub-contractors. The KIC (Kawneer Installation Certification) course is an intensive two-day training programme designed to provide a structured, strategic approach to the installation of Kawneer’s curtain walling, window, door

and framing systems. Since it was launched, hundreds of industry personnel have attended. As well as specialist sub-contract installers, the course has also been aimed at main contractor envelope personnel to give them not only the opportunity to improve their knowledge of architectural systems installation but also to benchmark the credentials of the specialist sub-contractor. This helps to minimise risk and maximise quality of workmanship on site. The KIC course involves a written examination and on successful completion the trainee is issued

with a photo ID card and a unique KIC registration number. Some 75% of those attending the course have achieved this level and been logged onto Kawneer’s database should verification be required. Kawneer’s network of approved installers includes contractors with whole envelope capability, allowing a single brief for projects with interfaces between, for example, curtain walling and timber cladding or roofing and cladding, as well as contractors with specialist experience in specific sectors such as education where they are also SCAPE approved.

Powder Coaters Switch to Non-Chrome... Are You Ready? Qualicoat UK & Ireland applicator members currently use both Chrome based and Non-Chrome based Pretreatment Systems to deliver Architectural Aluminium Powder Coating that meets the latest Qualicoat specification, now in its thirteenth edition. As the use of Chrome based systems begin to fall under the REACH ‘Authorisation’ process, (Registration, Evaluation, Authorisation and restriction of CHemicals), it is likely

that Chrome products will be banned from all industrial processes by 2015/6. All powder coaters will need to comply with this legislation.The Pretreatment System applied to Architectural Aluminium is known as a ‘Conversion layer’ and offers both corrosion protection for the aluminium and a ‘key’ for high adhesion of the powder coat finish. Chrome free Pretreatment Systems use greener technologies to form the critical conversion layer. Applied correctly these pretreatment

systems can deliver the same protection as their Chrome counterparts, however, they must be set up and managed quite differently. A Technical Seminar is to be held on the 28th February at the National Metalforming Centre, West Bromwich. Qualicoat UK & Ireland urges all Powder Coaters in the UK to send at least one representative, open to both members and guests. Further information will be posted at

Top marks for Metal Technology in Dunfermline Architectural aluminium manufacturer Metal Technology has completed the supply of its 100% recyclable aluminium, BREEAM A rated System 5-20D Thermally Enhanced Doors, System 4-20 Thermally Broken Casement Windows and System 17 High Rise Curtain Walling at Dunfermline High School in Fife. An exemplar model for Scottish Hub Framework Bids at that time, this £40m new school was built by main contractor BAM


DEC 2012

Construction in the northwest corner of the existing playing fields. The environmentally friendly 17,700sq m high school has a projected occupancy of 1,800 pupils. The High School has been educating the children of Dunfermline since 1468 and today’s 21st century ‘green’ school includes a sports hall, two gyms, dance studio, mini theatre workshop, library and conference accommodation, reflecting a design brief created by the school community and executed

by Fife Council. Sustainable initiatives at the site include the use of solar panels, rainwater collection, 40% of heating coming from renewable sources and a wind turbine on the campus to deliver electricity to the school. It is hoped these methods will play an important role in the school achieving a BREEAM rating of ‘Excellent’.

To read more, visit


The Software of Choice Altec Systems, the newest name in the aluminium systems market, has chosen the LogiKal software solution from Business Micros (Aluminium) as its software launch partner. Managing Director Carl Richards says LogiKal was the obvious choice because it is so widely used by Altec’s target customer base and is renowned for its functionality and ease of use. He says: “We’ve worked closely with the technical and programming team at Business Micros (Aluminium) ahead of our launch so that fabricators can quickly and easily add our systems to their product ranges.” A key feature within LogiKal enables fabricators to calculate the U-Value of a window at the design stage so it will be possible for them to make side-by-side comparisons of the thermal efficiency of their existing windows with the Altec Systems’ alternative. Tel: 01684 851230, Fax: 01684 851231, Email:

Tel: 0191 5211202 Fax: 0191 5213828


Fabrication of Aluminium windows, doors and screens Tel: 01425 652026

• Trade Aluminium Supplier • Easy Ordering • Extensive Knowledge • Site Deliveries Available • Short Lead Times • Showroom Viewing Available • Fast Quote Returns

• Bifold Doors • Patio Doors • Casements Windows • Secondary Glazing • Vertical Sliding Windows • Commercial Doors & Screens • Curtain Walling

Tel: 01425 652026 | Fax: 01425 654133 Email: | Web: Heritage Window Systems Limited, Unit 1 New Bank Court, Sandleheath Industrial Estate, Fordingbridge, Hampshire SP6 1PA

To read more, visit

Fast Lead r Times fo of the South England

DEC 2012



Growth in Aluminium’s Popularity Lennart Jonsson - Managing Director of Senior Architectural Systems Who would have believed ten years ago that today, Aluminium framed Windows, Doors and Conservatories would see such growth in the Home Improvement Sector. So why are we seeing this growth in times of austerity? It is certainly not price driven so is the growth sustainable? Insight Data’s Report, released in September, confirmed a drop in PVC Manufacturers of 8% and a growth in Aluminium Manufacturers. With some 4200 fabricators and 12100 installers of fenestration products across the UK diversifying into aluminium is a huge market opportunity, for all businesses irrespective of size. To understand why Aluminium is once again popular in home improvement, we need to look at the history behind Aluminium’s demise in the first place. The last vestige of Aluminium died a decade or so ago with the installation of Patio Doors; Aluminium Windows had long gone years before. This resulted in Aluminium being taken out of the Home Improvement Sector completely in favour of PVC. But, Aluminium Fenestration has always been, and continues to be, specified at the upper end of the market for New Homes and Apartments as well as the


DEC 2012

vast majority of Commercial Projects. Over the last decade, Aluminium Product Design has also changed considerably, now offering high performance thermal breaks and being able to be direct fixed and available in a wide range of long lasting powder coat finishes. The choice of Aluminium also continues to be the choice of the Architect who specifies the material for its slim lines, long low maintenance life, recyclability and subsequent sustainability. Its use in high quality dwellings has created a product which has quickly come to be aspirational ‘to have and to own’ and consumers continue to rediscover the benefits of Aluminium. Over the same period there has been a shift in the selling techniques which continue to gather pace from the maligned ‘Double Glazing Installer’ to ‘Home Improvement’ business. As the Replacement Window Sector has slowed and some say has reached saturation, businesses have looked to differentiate and add further Products and Services for the homeowner wishing to improve and extend their property. Showrooms have moved from a few windows installed in the reception area of a company; to welcoming large Showrooms showing a wide range of Products which meet customers aspirations and subsequently help close a sale. The Aluminium Product has therefore fitted into the ‘gap’ as being a proven material with real aspirational appeal. So whilst growth in the Home Improvement Sector continues to be elusive overall, there is definite growth in Aluminium against other materials in the sector and I believe this is set to continue. Furthermore, our changing lifestyles and the need to extend our existing homes, rather than move, has also lead to many new products becoming available. One of the main changes has been the Conservatory, it used to be a glazed addition to a home that would occasionally be used when the sun was out, but in Winter was rarely used as it was unheated and so the Conservatory became an occasional room. Today we can offer heated, all year round home extensions in the form of

Orangeries. Many of these are being installed with Sliding Folding Doors opening onto a Patio or Decking Area, thereby extending the home to the outside when the weather is good during the Summer months. Whilst Commercial Aluminium Installers may still be finding the market very difficult, many Home Improvement Companies are still busy as they now offering a wide range of Products and Services. As the Home Improvement Sector moves towards a value added approach we should see more emphasis placed on Customer Experience when visiting showrooms and websites. The Insight report also reminds us that they also see the trend for Home Improvement Companies offering Aluminium Products continuing to increase. At Senior Architectural Systems we firmly believe in Aluminium’s credentials as we continue to develop products for the UK Domestic and Commercial Markets. Our designers have the flexibility to design innovative products based on our extensive 30 years experience in the Fenestration Industry. We are well aware of the quality issues and the delivery requirements our customers demand. Senior’s are well placed to deliver a real benefit to Home Improvement Companies looking for a Partner who can supply a family of products, delivered on time, for their customer, the discerning home owner. Further information on Senior Architectural Systems products and services can be found on the company’s website at www. or request further information by phoning their Head Office in Doncaster on 01709 772600.

To read more, visit

A Hybrid solution for the fabricator Join the family and grow with us today

Manufactured and supplied in the UK, Hybrid is a high insulation composite timber and aluminium window range, complemented by a matching door and curtain wall system. Hybrid provides the fabricator with a unique, highdemand product ideally suited to both residential and commercial markets. Extended Hybrid 2012 range

3 The original proven composite system 3 Energy efficient, low-maintenance and high performance 3 Perfect for new-build and refurbishment 3 No need for costly retooling for existing Senior fabricators 3 New door solutions 3 Matching window and curtain wall ranges 3 Sourced only from PEFC certified sustainable sources

Tel: 01709 772 600 E-mail: Web:


Significant Rise in Stainless Steel Range Sales The Trojan Group has announced a 300% rise in sales of its stainless steel range of hardware in the past year. Trojan’s Tony Chadwick said, “We introduced an all stainless steel range of T-hinges, Door Handles, Letterplates, Door Knockers, Door Numerals and Letters because we were aware that traditional aluminium and zinc-based hardware products simply don’t perform well enough in our increasingly harsh winters along with demand for increased performance. It seems the market agrees with our opinion.”

As Tony says, aluminium and zinc-based plated products will corrode sooner or later as a result of salt, acid erosion or a damaged surface and our recent prolonged periods of rain and severe winters have speeded up this process for many products. According to Tony, anecdotal evidence suggests that the number of costly recalls and site visits are starting to impact on fabricators and installers’ bottom lines. He adds, “As the increase in sales goes to show, fabricators and installers are increasingly turning to stainless steel because of the benefits it offers.

The initial cost might be slightly higher but the 25 year anti-corrosion guarantee we offer on the whole range makes that more than worthwhile.” Tel: 01922 713 933, Email:, Website:

Making the Switch London-based trade fabricator Everglade Windows Ltd recently switched to greenteQ by VBH, for its door and window furniture and profile cylinders. The Company, already a much-valued VBH customer for a number of years, did not take the decision to move from its existing products lightly, but the merits of the greenteQ Suite won the day. Everglade’s installer customers have welcomed the new hardware and have been very impressed by the fact that they now receive fully suited furniture across all their doors, casement and tilt & turn windows, in a wide choice of perfectly matching finishes.

VBH Managing Director, Peter Rowlands, states ‘We’re delighted that a well respected company such as Everglade has joined the ever-growing ranks of fabricators, both large and small, to have made the switch to greenteQ. They do it for the right reasons; those of improved product quality and features. Feedback from Everglade’s customers is music to our ears as we invest a lot of time in ensuring greenteQ products look and feel great as well as being robust.’ For Everglade visit and for greenteQ information go to www.vbhgb. com or call VBH on 01634 236300.

Electronic Access Solved VBH has added the Yale Keyless Digital Lock to its range to sit beside the successful Yale Keyfree, as the Company’s main electronic door access solutions.

Keyless allows home-owners to access their flush timber or composite door without a key in much the same way that Keyfree does on PVCu and rebated timber doors. Access is gained by entering a 4-12 digit Family PIN code into the weather resistant touch-screen key pad. As well as the Family PIN, it is possible to set temporary Visitor PINs, making Keyless ideal for those relying on home visits, such as the old or infirm.

‘Access is gained by entering a 4-12 digit Family PIN code’


DEC 2012

Keyless is completely stand-alone, with no wiring, and is powered by 4 standard AA batteries that will operate for approximately 10,000 functions before signalling that replacements are due. Each set is supplied in retail packaging and includes polished chrome 60mm Yale Nightlatch and a silver internal electro-pad, along with a polished chrome external Keyless unit. Yale Keyless and Keyfree are both available from stock at VBH. More detail can be obtained at www.vbhgb. com or by calling VBH on 01634 263300.

To read more, visit


The latest technology in keyless door locking systems Keeping their customers abreast of the competition, Hurst Plastics is pleased to announce the introduction of the latest technology available to the industry, the ERA iLock; a keyless locking system suitable for PVC-u panel and composite doors. The iLock keyless door locking system allows residents and homeowners to access their entrance door using either an 8-pin keypad or unique fingerprint scanning ID. Having met all the requirements of PAS 23/24 and the Secure by Design criteria, the locking system is ultra easy to fit and requires no electrical wiring or expertise to install. Howard Wilson, Composite Manager for Hurst Plastics explains, “We appreciate our customers experience tough competition trying to offer homeowners products which are different and competitive. The new iLock keyless door locking system not only gives

them the opportunity to offer a range of unique characteristics, but because the product can be retro-fitted, they can revisit homeowners with previously installed doors. “We are offering the new iLock keyless door locking system to our customers as an optional extra; either supplied with one of our PVC-u panel or composite doors or simply purchased on its own, boxed with fitting and user manual guides, and as always, this latest edition to our product offering will be supported via our network of business managers and an array of marketing communication support to help installers promote the system.” Howard continued. The iLock keyless door locking system will be supplied in a choice of two access versions; the DX1 is a keypad version, with the option to offer multiple pin codes for access, the FX1 a fingerprint sensor version with an additional keypad for dual access function, allowing for up to 39 users. Both versions are ideal for shared entrance properties such as flats and apartments. Both versions of the iLock keyless door locking system are available immediately from Hurst Plastics and a full list of features and benefits can be obtained from the Marketing department by contacting Emma Cade, Marketing Manager on 01482 790790. Technical enquires for the product can be directed to Howard Wilson, Composite Manager on 01482 790790.

To read more, visit

Quality hardware for bi-folding doors

get a grIp on our hardware and your Profits!

A stronger, more cost effective hardware solution with greater choice of finishes and additional opening options that already fit Liniar Bi-fold Plus, Smarts Visofolds, Beaufort, Eurocell Aspect, Reynaers, Kestrel, Seniors (SAS), systems using Fold ‘N’ Slide tracks and a range of UPVC systems with Eurogroove profile.

handles shootbolt lock hinges Magnetic panel catches rods & cones

Our new ‘VIVO’ handle is now available with slimmer profile and sleek contemporary look. Call: 01274 673547 / unit 4, whitehall Properties, towngate, wyke, bradford, bd12 9JQ

DEC 2012



‘WORLD VIEWS IN PERSPECTIVE’ COMPETITION - WINNING IMAGE The winner of a world-wide competition run by the Institution of Structural Engineers to photograph a model of an instantly recognisable building in an unusual location has been announced. A striking image of the Empire State Building next to the Petronas Towers, Kuala Lumpur, was judged to best meet the criteria of an image that, by contrast and context, illustrates the beauty and brilliance of engineering. Images came from around the world and included the Sydney Opera House set against Windsor Castle, and the Shanghai Financial Centre amidst the colonial architecture of Kingston, Jamaica. The pictures showcase the engineering feats of buildings such as the Burj Khalifa in Dubai, the tallest building in the world. Not only the tallest but it boasts nearly 26,000 glass panels and 4,000 tons of structural steel in its spire. “Engineers are the creators of tomorrow’s world. Events such as the Olympics, which take place on the world stage and entail the showcasing of purpose-built structures, inspire a much needed new generation of engineers. London’s recent Olympic success also demonstrates the importance of engineering when it comes to global perceptions of power, competence and ability.” Winner Chen Keng Fai, from the Malaysian regional group commented: ‘We were delighted and very excited to learning that one of our photos has been chosen as the competition winner! We

wanted to create photos that would appeal to viewers with or without a technical background. With the use of these photos in the Institution’s campaign, we hope to remind and refresh everyone’s appreciation of all the marvels around us, be it by man or by nature. ‘ The prize for taking this awe inspiring photo is a trip to London, including two tickets to the Institution’s flagship awards ceremony, the Structural Awards.

Picture: the winning entry (courtesy of IstructE Malaysian Regional group).


VIRACON RE-OPENS IN GEORGIA Viracon, the USA’S leading single-source architectural glass fabricator, has re-opened its Statesboro, Georgia, manufacturing facility. For the past six months, Viracon has spent $6 million refurbishing the facility’s equipment and infrastructure to ensure it maintains cutting-edge performance for the next construction up-cycle. The renovation

of the Statesboro facility included 16 specific capital upgrades, and all major pieces of equipment received extensive maintenance. Most notably, the coating process was streamlined to improve its performance, capability and reliability. The building’s roof was also replaced and the HVAC system was updated to yield a more controlled environment, resulting in a cleaner facility.

Additionally, approximately 90 skylights have been installed to enhance natural lighting in specific areas of the factory, and to reduce energy usage during the day.

‘Viracon has spent $6 million refurbishing the facility’s equipment’

Scotland turns up trumps in Fabricator and Installer Report The recent Fabricator and Installer Report from data experts Insight Data has highlighted growth within the industry, with Scotland turning up trumps as the area with the highest increase in window companies outside of London. Research revealed the biggest changes in numbers over the last 12 months occurred


DEC 2012

in the North, but whilst Scotland saw a net increase of 55 window companies, the North West saw a decline of 36, the highest of any area, over the same period of time. “At the moment Scotland appears to be a ‘hotspot’ within the UK window industry, compared to other areas of the UK,” comments Insight Data’s Analyst Jade Greenhow. “This brings

a raft of opportunities for fabricators and installers looking to extend their customer base into new areas as more window companies are springing up across Scotland with a need for companies to buy from and sell to.” Contact Insight Data on 01934 808293 or email

To read more, visit


Belt machine proving popular Following the relaunch late last year of Bohle’s Versalux Mark V abrasive belt machine, First Glass in Surrey is just one of more than thirty customers who are already seeing positive results from their investment. Danny Tucker, owner of First Glass, says, “The Versalux is a great machine for small businesses and those with limited space. It does not take up much room, it’s reasonably priced and means we can take on more varied work that previously would have been outsourced.” The Versalux was designed to be a simple, low-cost, all purpose single belt edgeworking machine and, as Danny Tucker

confirms, “it is hard to get single belt machines now, which is what we needed. We are getting excellent results from it on small shape jobs, adding value to what we offer customers with the benefit of being able to do this type of work in-house.” Alic McCabe, Sales Promotion Manager at Bohle Ltd, agrees: “Over the last few years there has been renewed interest in the Versalux machine. Fundamentally, the design of the new machine has stayed the same but with some updates and improvements.” For information call 0800 616151 or visit

A COAT OF MANY COLOURS FROM NWL North Western Lead Co (NWL) has further expanded its range of powder-coated lead to include a new Rustic Copper colour. NWL, which is the industry leader in powder-coated lead, now has one of the largest ranges of powder coated lead colours available in the marketplace today. Industry demand, particularly from Eastern Europe, led to the development of the new Rustic Copper colour. The new colour was shown at the recent Glasstec show and was greeted with a high level of interest by visitors to the show. Bringing warmth and vibrancy to decorative glass, the new lead colour complements

many of NWL’s recently extended collection of decorative film products. The range now includes nearly 600 films from NWL’s Spectrum Film, Decra Glow and Rainbow Film collections. The Rustic Copper lead is available in a number of lead widths, including the narrower lead widths of 2mm and single strand 3mm. These widths of lead have become popular because they are ideal for very intricate designs, which use narrower lead combined with decorative film. To order a sample please contact NWL on 0161 368 4491.

BEATING HEAT BUILDUP Window filming and glass refurbishment specialist, Revitaglaze, recently provided its services to overcome a solar heat gain issue within a newly remodeled private dwelling. With expensive triple glazing across the entire property, residents of the three-story town house battled with direct sunlight creating unbearable summer temperatures, making one of the bedrooms unusable. Revitaglaze experts assessed the situation and recommended a specialist architectural window film as a cost-effective solution to resolve the issues without harming the aesthetics of the building.

To read more, visit

In reducing the overbearing heat, the window film used by Revitaglaze significantly reduced space cooling costs and energy consumption by roughly 30%. This solution offered a fast, low mess, low cost solution to the resident. Professionally fitted, this

virtually invisible window film can overcome most design challenges ensuring the aesthetics of properties are unaffected. “As buildings become increasingly airtight and energy efficient, there is less air leakage and a consequent buildup of heat, particularly where there’s lots of southerly aspect and double or triple glazing,” explains Revitaglaze’s Paul Cousineau. “Over-heating can be moderated cost effectively, without resorting to expensive air conditioning, by the use of window film.” Visit or to find out about CPD programmes offered, call 0843 289 3901.

DEC 2012



Making Fabrication More Competitive Trade fabricator Elite Conservatories Ltd now makes Zoom Liniar conservatory roofs. Elite chose Zoom Liniar because it is an easy to fabricate, cost-effective conservatory roof. Based in Birmingham, the company fabricates between 120-150 conservatory roofs a month. Its owner, Phil Warner, says: “When I heard Roger Hartshorn had bought a stake in Zoom, I was very interested. Roger and his team are well-known in the industry for their innovative solutions so I knew it would be a good product. “I wasn’t disappointed – Zoom Liniar is a fantastic quality roof and easy to fabricate. It’s also easy to install and competitively priced, which is a big benefit to our installer customers.” He continues: “We have ambitious growth plans and Zoom Liniar’s high quality, costeffective roof has helped us become more competitive. Together with the support we get from Zoom Liniar, we’re sure this will help us increase sales and grow the business.” For further information call 01332 883 883 or visit


A reliable manufacturer with scheduled weekly deliveries THEN IT’S TIME TO CHANGE YOUR SUPPLIER! For over 12 years The Conservatory Factory has been fabricating and supplying conservatory roofs. Fabricators of the Global Roof System. We are also able to offer other roofing systems available in the market place.

• Roofs fabricated and delivered within 5-7 days • On-site survey assistance • Open 8am-5pm, Mon to Fri for factory visits • Extensive range of ceiling fans • Fitter friendly roof • Complete package available – frames, glass, roofs, fans, heating and car ports

The Conservatory Factory Ltd

Tel: 01373 473900 Fax: 01373 474500

Email enquries: The Workshop (opposite Vauxhall Garage), Manor Road, Frome BA11 4BN


DEC 2012

Radiance Glass Thanks to the latest modern technology, Radiance Performance Glass has been specifically developed for use in conservatories to ensure all year round enjoyment. There are two types of glass that bear the Radiance name, Radiance Tints and for the ultimate in performance, Radiance Activ. Homeowners throughout the UK are already beginning to enjoy the benefits of Radiance. Look at our website and you’ll discover why…

Orangery Roof A roof you can rely on By choosing our orangery system you are buying a stylish enhancement of Global, the UK’s No. 1 conservatory roofing system. Decorative gutter fascias provide external ‘cornice’ detailing, whilst internal pelmet pods create an easy and practical former for plastering, prior to the fitting of downlighters or audio speakers. With a choice of ‘raised line’ or ‘low line’ solutions for internal aesthetics, Global Summer delivers all the benefits of the proven Global conservatory roof with added orangery style! Global roof has been passed by the Board of Agrement (BBA) to ensure that it can stand up to the most extreme weather conditions.

To read more, visit


WEB THieVES CAUSE CONCERN Copyright infringement and intellectual property theft is a continued and increasing threat in the glazing industry as Conservatory Outlet has found over the last 12 months. The fabricator has formally written to no fewer than 25 companies in 2012 that have wrongfully used its images and other intellectual property online without permission, many of which are installers and competitors of Conservatory Outlet’s Network of Dealers. In one instance, Conservatory Outlet’s website had been copied in minute detail. The culprit site was forced to permanently

shut down, wasting the thousands of pounds invested and causing the company to be without an online presence for several weeks during one of the busiest times of the year for retail installers. “The fact that we rank well in the natural Google listings for major search terms, coupled with our investment in high quality photography, means that we are often the victim of lazy web designers. We now have systems in place to identify websites that have wrongly used our intellectual property and we are fast to act when an offence has been highlighted,” said Greg Kane, Conservatory Outlet Sales Director.

‘we rank well in the natural Google listings’

Get the essential guide to moneymaking trouble free conservatories well as a full price matrix which acts as an easy reference for installers. Zoom Ready’s Chairman Martin Randall says: “We’ve launched Zoom Ready’s Book of Brilliant Ideas to show installers just how fantastic Zoom is! There are no fewer than 20 Brilliant Ideas, which make conservatories more profitable for installers. This brochure acts as a useful reference for our glazing options, components and prices.

Zoom Ready has provided more fresh thinking and innovative solutions in conservatory roofing with the launch a new brochure, entitled ‘Zoom Ready’s Book of Brilliant Ideas’. This stunning 26-page colour brochure gives details of Zoom’s 20 Brilliant Ideas, all of which are designed to improve the conservatory experience and help installers sell. Described as ‘the essential guide to moneymaking, trouble-free conservatories’, the brochure also has information on Zoom’s exclusive glazing and colour options, as

Call 0845 305 4138 or download a copy

A Cheaper Way to Refuel Scania has introduced a fuel card in partnership with industry experts The Fuelcard People. The Scania Fuel Card is available to all UK transport operators from single-vehicle owner-drivers upwards, enabling companies of all sizes to enjoy lower fuel prices nationwide. There’s no minimum expenditure, and zero-liability insurance against loss and theft is available.

Scania chose The Fuelcard People as its partner for its expertise, experience and approach. In particular, it cited the levels of personal service offered to every user and the unbeatable breadth of its product range, covering every major oil brand in the UK. Steve Clarke, general manager of The Fuelcard People, said: “Users of the Scania Fuel Card benefit from a fixed weekly price, which applies

‘benefit from a fixed weekly price’


DEC 2012

whether refuelling is in the heart of a city, down a quiet country lane, at a supermarket or on the motorway. Users can expect prices typically well below national average prices, saving as much as 10p per litre for motorway refuelling. Although the service is designed with owner-drivers and smaller fleets in mind, larger operators are equally welcome to take advantage of the benefits.” or call 0844 8970 6937.

To read more, visit

Because we

manufacture our integral blinds in the UK, you get a faster lead time and the best possible prices!



Part of the Glass Express Midlands group of companies.


Providers of high quality glass products

Unbeatable protection against glare and build up of heat

Toughening Plant

• High Performance Insulated Units

Perfect for conservatories, bathrooms, kitchens, all household windows and commercial premises

• Toughened Glass Units

All our coloured slats are fitted within our customised coloured frames to match

• CNC • Bevelling • Polishing • Screen Printing • State of the Art Laminate Cutting • GEM Blinds • Lead Bevels • Georgian Bars • Warm Edge • Argon • Mitering


• G.E.M. Conservatory Roof Glass • Coloured Glass (LACOBEL) • Bevelled Mirrors

All glass thicknesses from 4mm to 19mm

COMMERCIALDOMESTICAUTOMOTIVE From placement of order to completion. All manufactured in our state of the art purpose built premises.

Choice of six colours, all colour coded Manual or electronically operated No dust or dirt Choice of slats available in various colours including;

• White • Cream • Silver • Grey • Anthracite Grey • Black

t: 0121 552 7616 f: 0121 552 7900 m: 07584 278724

e: e: w:


FRAMEXPRESS CONSERVATORIES: ADDING VALUE & CLASS The most recent conservatory installation for frameXpress once again specified the highest performance products from the company’s range. The £20,000 project in Essex, is one of the latest state-of-the-art installations to be commissioned, in what appears to be a growing consumer trend. Incorporating thermally efficient conservatory roof glass as well as modern integral side window blinds ensures the completed project has only the best in terms of innovation and style. Ian Davis, Sales Manager at frameXpress believes that the market has taken a bold shift towards aesthetics and performance as the consumer realizes the benefits offered by high performance conservatory roof glass. Ian comments, “The innovations in performance roof glass that have been achieved over the last few years are invigorating homeowners. The look of the finished installation is not only striking but is KOLORSEAL HH 12/04/2012 11:09 Page to 1 the providing substantial financial benefits

end user. They are quickly grasping that year round use and reduced energy bills are real benefits they can pass on when the time comes to eventually move.” First generation buyers have become disillusioned with the dull, lacklustre conservatories that offer no real place to relax in due to the limitations caused by lack of temperature control. Many have used the space purely as a storage room unable to enjoy the additional space they believed they had purchased. Ian considers that there is much potential in the second generation conservatory investor as they are learning that more innovative design options are available that will enable them to use the space every day if they so desire. Insulation and noise reduction also appear to be important criteria for those looking to invest. frameXpress customers are increasingly discussing solar glare, noise reduction and year round use when making specifications.

Ian Davis comments, “The look of a finished project now is entirely different to 10 years ago and many customers are winning business on referral from homeowners because of this. Using thermally efficient glass roofing systems such as those from Ultraframe, Global and Quantal places frameXpress in a very strong position, knowing they can help customers to tempt the end user to buy again.” frameXpress: 01952 581100.

The King of Colour PVCu & Glass Colour Coaters We can colour your frames/rooflines, or alternatively, we offer a full Supply, Colour Coat & Delivery Service n n n n n n n

10 day turnaround Same day quote All RAL/BS Colours + colour matching service UV colour stable Guaranteed Windows, Doors & Conservatories Fascias, Soffits, Trims & Rainwater Products

TEL: 01924 454856 FAX: 01924 438606 Dale Works, Thornhill Lees, Dewsbury, West Yorkshire WF12 9HU email


DEC 2012

To read more, visit


Are pleased to announce the launch of the: The Guardian Roof is a complete conservatory replacement roof for your conservatory and the only replacement roof available that has Building Control Certification. Here are just a few of the features: Before


1. The only patented replacement for conservatory roofs on the market.

4. Contributes to improved BER rating.

2. Structurally sound carrying full engineers report.

6. Roof windows available in range of sizes.

3. Visually spectacular with sleek trims and cappings.

5. 3 contoured roof tile colours available.

7. Edwardian, Victorian, P-Shape and Lean-to models available.

8. Perfect for new-build or replacement roofs. 9. Roof Pitches as low as 15 degrees. 10. The only solid replacement roof solution in the Uk achieving an incredible 0.16 U Value.

If you are looking for something to differentiate you from everybody else, the Guardian Roof is the solution

Tel: 01373 473 900 Fax: 01373 474 500


The Workshop, Manor Road, Frome

IDEAL FOR CONSERVATORIES, BI-FOLDING AND SLIDING DOORS, KITCHEN AND BATHROOM WINDOWS Popular with homeowners Easy to install No maintenance High performance glass Delivery in 10 days Five year warranty Full technical, marketing and after sales support

Direct fax for quotations: 0113 201 6780 To find out why you should offer your customers Uni-Blinds速 integral blinds, call us now or scan the QR code opposite.

Tel: 0113 277 8722 Email:


Morley Glass & Glazing Limited, Unit 27, Millshaw Park Industrial Estate, Millshaw Park Drive, Leeds LS11 0LU

To read more, visit

DEC 2012



Forewarned is Forearmed On the 1st July next year, the Construction Products Regulation (CPR) becomes mandatory for all manufacturers in the European Union (EU) member states (installers read on, if you buy a frame from one source and glass/door leaf from another this means you too!). Be Prepared

Don’t Get Caught Out

Under this new EU Regulation, the CE Marking of doors and windows, which has been voluntary in the UK under the existing Construction Products Directive (CPD), will become directly applicable in UK law. Competent Persons Schemes such as Fensa and Certass are likely to check conformity and if you are unable to comply, the product will have to be taken off the market and Trading Standards will prosecute, leaving you liable to a fine and/or imprisonment. It’s important to note that by making a declaration of performance, you are assuming legal responsibility for the conformity of the construction product with its declared performance, but get that box ticked and you’re also proving to your customers that you can meet the industry standards (and covering your own back).

So, how do you know if it applies to you? If you buy in the complete product from one source then your supplier should provide the CE Marking. But if you are an organisation that brings the complete product to market, you are responsible. And don’t be fooled, you can’t CE Mark a door set or window simply by using CE Marked components. The whole finished product must be CE Marked against the relevant standard.

Don’t Panic

So that’s the scary bit over with. Yes, there are implications and it’s not something that can be simply ignored but the good news is that there’s help and support out there to bring you up to speed, the general advice being to ‘be prepared’. For some who have been CE Marking voluntarily under CPD, the transition should be pretty straightforward. For those who haven’t, there are lots of helpful online resources for further reading and that can guide you through. Firstly, the whys and wherefores… CPR builds on the CPD and is aimed at breaking down technical barriers to trade in construction products within the European Economic Area (EEA). This might seem hard to swallow if you don’t import or export outside the UK, but your supplier certainly might and it also acts as a way of evidencing that your product meets the required criteria. So use it to your advantage and push the benefits of meeting the criteria to your customers, such as U-values, and safety.  


DEC 2012

Taking the First Step

So what should you do next? Begin by finding out exactly which standards apply to you, depending on what products you manufacture. The product standards most relevant to the fenestration industry are: • BS EN 14351-1:2006+A1:2010 – Window and doors – product standard, performance characteristics – Part 1, Window and external pedestrian doorsets without resistance to fire and/or smoke leakage characteristics. • BS EN 1279 – Glass in buildings – Insulating glass units. • BS EN 12150 – Glass in buildings – Thermally toughened soda lime silicate safety glass. What’s Involved?

Each product standard looks at four main areas: • Factory Production Control (FPC) – This is your production quality manual. You can write and implement it yourself and it does not need to be accredited by a third party but it must meet the minimum guidelines for the FPC system given in EN 14351-1 which looks at Personnel, Equipment, Raw Materials and components, Production process, Product Testing and evaluation, Traceability and marking, Non-conforming products and corrective actions. • Initial Type Testing (ITT) of products – This must be carried out by a Notified Body and includes Load-bearing capacity of safety devices and Thermal transmittance (U Values).

‘It’s important to note that by making a declaration of performance, you are assuming legal responsibility’ • Declaration of Performance and System Description – This details the minimum information that needs to be in the public domain and includes dangerous substances (COSHH), load bearing capacity of safety devices, thermal transmittance and ability to release (where panic devices are fitted). This entitles you to affix the CE mark to your product. It should be accompanied by a product/system description that details all the manufactured products. • Labelling of the CE Marking – This should be affixed visibly, legibly and indelibly to the construction product or to a label attached to it. Where this is not possible or not warranted on account of the nature of the product, it should be affixed to the packaging or to accompanying documents. What Next?

The key is to act now. Plenty of guidance and advice can be found online or by speaking to your supplier. Notified Bodies such as Build Check, has online resources and templates to guide you through at With thanks to Distinction Doors Ltd.

To read more, visit


A Matter of Distinction In just seven short years, Distinction Doors Ltd has become the largest distributor of composite door blanks and supplier of prepped blanks in the UK, exceeding 65% of the GRP composite door market and with annual sales of £30 million. This stellar growth has come as a result of the gradual expansion of the Company’s activities, from being a warehousing and distribution operation, to include a growing sizing, edgebanding and routing service together with the supply of components, including triple glazed decorative glass, locks, handles, letterplates and hinges. This culminated in the acquisition of Evergreen Doors Ltd from Epwin Group in 2010, making Distinction Doors the sole supplier of Nan Ya GRP door blanks and glazing cassettes in the UK. However, this is but a calendar of events that has lead to Distinction’s impressive achievements. It is the Company’s approach to product development and customer support that is the linchpin of this success, something that has always been naturally inherent in the ethos of the Company.

‘responsibility and camaraderie is simply a way of life’

decorative glass ranges were incorporated into Build Check Publication’s ‘The Oracle’, so customers could easily establish the U-values of their range of products, saving them from carrying out costly analysis and testing themselves. This has certainly given them a head start in preparing for the new regulations. Nationwide Windows Ltd attended the seminar and its Commercial Director, Adrian Pavey commented, “Distinction Doors is a valued supplier. The support and communication we receive from them goes a long way to making our life easier and our business more efficient. The seminar and follow-up has given us the reassurance and information we needed to tackle the changes in CE Marking without too much disruption. Nationwide Windows will continue to work confidently and closely with Distinction as a main supplier”.

The Secret of Success

Be Prepared

Looking Forward

It would be quite easy for them to simply send out door blanks, but the added value it offers through choice of product and support is what has lead to an ever-increasing, loyal customer base. For Distinction, a sense of responsibility and camaraderie is simply a way of life rather than a laboured corporate decision, and this is apparent in all areas of the business. Like the way, its operation in Barnsley has helped to regenerate an area once ravaged by industrial decline, or how it disposes of waste to an incinerator that helps to power public buildings in a nearby city. But more importantly for its customers, Distinction is a very proactive supplier,

Distinction Doors was particularly proactive in dealing with the changes in CE Marking. Distinction Technical Director, Dave Walker, explains, “Our aim was to stamp out the panic and deliver a consistent message that would clear up any confusion. By working closely with the Notified Body, Build Check, we delivered two seminars to our customers, preparing them for when the changes take effect. This was followed up with a document that addressed questions raised by the seminar.” Distinction and Build Check first started working together in 2010 when Distinction Doors Composite Door products and

Marketing Manager at Distinction, Chris Champion, concluded, “It is our commitment to supporting the customer in growing their business that has in turn created growth for Distinction, by providing the means and tools, such as The Oracle, to increase the competiveness of their business, and also through partnerships with Build Check and Nan Ya. At Distinction, we regard people as a valued resource, and it’s through the expansion of our team, with like-minded people, that Distinction Doors will continue to consistently deliver a customer-focused and enthusiastic approach, to our growing customer base.”

Against All Odds

To read more, visit

providing help and support in creating a viable and successful business. Of course, it’s storage capacity with stock levels that can be relied on for quick delivery is a big plus. But Distinction also acts as a trend spotter for it’s customers, feeding back to them with the latest product innovation and even creating new product options itself, of the likes that are set to be launched at next year’s FIT Show. Distinction listens to its customers too, taking their feedback and working closely with supplier Nan Ya to continuously improve performance of its ranges, sharing knowledge to make all businesses involved run more efficiently and successfully.

DEC 2012


specialist division

warwick development specialist division ltd

Wishing you a Merry Christmas and a Prosperous New Year.

T: 0114 240 2049 F: 0114 245 2923 Warwick Development Specialist

Merry Christmas from all the team at AA Aluminium Windows

Window Division Limited Unit 9 Butterthwaite Lane Ecclesfield Sheffield

Thank you for all your support in 2012!

S35 9WA

w w w. t r a d e s a s h w i n d o w s . c o . u k

A big thank you to all our customers and friends, we hope you have a very Happy Christmas and a prosperous New Year

Happy Christmas To All Our Installers From Sika Roof Assured

Roof Assured Season’s Greetings Start 2013 with a little extra. Place an order for 24 locks or more before 31st Jan 2013. Quote ‘New Year offer’ and we will give you 10% off our normal trade price for white and brown

Tel: 0116 319 0702 Fax: 0116 319 1215 E:

180B Tithe Street, Leicestershire LE5 4BN

CHRISTMAS GREETINGS AND A HAPPY NEW YEAR! The Directors and all the team at the Clearview Group Ltd wish to extend to all our readers, advertisers, sponsors and friends our best wishes for Christmas , and our sincere thanks for their continuing loyal support throughout this year. We particularly appreciate the excellent and encouraging feedback we receive from you about the ongoing efforts we are making to improve the magazine and website. Thank you – and – after another “rock n’ roll” year - let’s all hope for a happy, peaceful and prosperous 2013.

A big thank you from all of us at DG Supplyline for your custom and support over the past year. We wish all of you a very Happy Christmas and a prosperous New Year for 2013!

NO - GO GLASS LOCKS Email - 0845 528 0183


DEC 2012

DG Supplyline Ltd Tel: 01702 351 911 Fax: 01702 346 331 Email:

Wishing you a Merry Christmas and a Happy New Year from everyone at West Doors. T: 0845 1700 812

F: 0845 1700 822


DEC 2012



Sales appointments support customer focus Focus on customer service at Carl F Groupco has been supported with the promotion of Carlia McGowan to Sales Office Manager and the appointment of Emanuela Catanese as a new Sales Coordinator. Carlia McGowan has worked for Carl F Groupco for nine years in Sales Administrator and Co-ordinator roles. Sponsored by Carl F Groupco, she has gained

NVQ levels two and three in Business and Administration, plus levels two and three in Customer Service. Her studies and practical experience working for the hardware distributor mean she is ideally suited for management of the Company’s internal sales team. Emanuela Catanese has worked in sales positions for ten years with previous experience of

account management, backed by business and customer service qualifications. With a passion for service, Emanuela enjoys building relationships with customers and ensuring they receive a high standard of support. The appointments reflect Carl F Groupco’s belief in the need for continued investment in people, backed by training, to ensure high service quality.

Contact Carl F Groupco Limited, Tel: 01733 393330. Follow Carl F Groupco on Twitter using the handle @ Carl_F_Groupco

New Appointment Strengthens Glass Systems Ltd Glass Systems Ltd has announced that former Uniglaze 2 Director, Mervyn Raby, joined the Company in November. Managing Director Alan Atkinson comments: “I am delighted to welcome Mervyn to Glass Systems. His wealth of experience and knowledge of our industry adds real value to the business and will complement our own expertise.” Alan continues: “In the short term, Glass Systems will be supplying sealed units into East Anglia

from our existing factories, with vehicles based in the area. We will be offering customers in the area the same quality products, competitive prices, unparalleled level of service and attention to detail that our customers throughout the rest of England and Wales have enjoyed for many years. “In the New Year, our continued expansion will see a manufacturing facility set up in the area. It will help fill some of the void left by the sad demise of Uniglaze 2, and also offer

employment opportunities to some of the experienced staff who now find themselves out of work in these hard economic times.”

For more details please contact Mervyn Raby on 07850 800577 or email

Senior Marketing appointment

Left, Andrew Scott (Managing Director), centre, Sarah Coward (Group Marketing Manager), right, Sam Cross (PR Manager).


DEC 2012

Purplex Marketing, the specialist PR and marketing agency for the window industry, has announced the appointment of Sarah Coward as Group Marketing Manager. Sarah joins Purplex after a career spanning digital and direct marketing in both client and agency roles. In addition to senior roles at the Database Group and Alexandra PLC, she also worked at the Bristol Evening Post newspaper and ran a national membership

and brand loyalty scheme for a leading leisure business. Andrew Scott, Managing Director of Purplex said: “I am delighted to welcome Sarah to our team. Her marketing experience and resultsdriven approach will ensure our clients stay well ahead of the competition.” Sarah will work alongside Sam Cross, head of PR at Purplex, who explained: “Sarah is a seasoned marketing professional who can see the bigger picture as well as the small details that make all

the difference, and she is already making a positive impact across the business.” Sarah commented: “Purplex has grown 40% every year and continues to work with the leading suppliers across the glazing and building products industry. I am looking forward to working with existing and new clients.” For more information, call 01934 808132, email grow@ or visit

To read more, visit

Everything points to a great business partnership.


Discover Safechoice.

Helping grow your business with quality components from the best manufacturers, industry leading support and a comprehensive product range.

Make the right choice with Safechoice. For a no-obligation presentation showing how we can support and grow profitable sales, call Masco UKWG now on 02920 854428. Safechoice is a Masco UKWG retail product.


New Ops Director Appointed to Push Growth Plans National trade manufacturer, Crystal Direct, has appointed Tim Goldspink as Operations Director to further its ambitious plans for growth. Tim joins Crystal with a distinguished background in manufacturing, having worked for a number of blue-chip companies including Hanson, Pirelli Cables and Baxi Heating. In these companies, he led operational change and maximised profit growth within highly competitive manufacturing and commercial sectors. He has been appointed to further improve operations at Crystal and ensure the highest levels of quality, productivity, efficiency and reliability through continuous improvement. Tim says: “I am delighted to join Crystal as Operations Director. My appointment comes at an exciting time for the company, with the opportunity to grow the business. My responsibilities will be to deliver right first time, on time, at lowest cost while providing

a level of excellence in product quality and customer service.” Martin Randall, Chairman of Crystal said: “Tim will work closely with our customer services, purchasing, manufacturing, quality control and logistics teams to ensure efficiency

so we provide the best possible products and service to help our customers sell more competitively.” Call 01462 489 900 or visit

NEW SALES MANAGER FOR 2013 George Barnsdale, who has been making premium quality timber windows and doors since 1884, recently welcomed Simon Eddowes into the Barnsdale family in the role of Sales Manager. Having previously worked in a similar role focusing on the domestic market as well as architects and contractors, Simon will be bringing a wealth of knowledge and experience to the role from his 12 years in the industry. He will be working underneath George Barnsdale’s Technical Director Steven Dixon and he will be dealing with the four main target markets that they work with – installers, architects, housing associations and contractors.


DEC 2012

Simon’s main tasks and responsibilities will include increasing sales, managing the nationwide installer network and expanding the customer base with a particular focus on architects, housing associations, developers and builders. Conducting sales and product training will also be a key focus of his role. Simon commented, “I am pleased to join such a well-respected company that has built up a solid reputation within the industry. I am looking forward to developing the installer network further with a keen focus on sales and product training.”

Sales Director - South Wales / South West

£45k (Neg) + Profit related bonus + Car + Benefits Following a restructure in 2010 and a period of measured consolidation our client are in an enviable position of significant financial stability in a growing sector of the Building component sector. With a new and extremely focused MD in place, the next move is to identify an individual to manage and drive the sales of the business forward. With an existing and successful team in place, it is imperative that the successful applicant can demonstrate proven management abilities, be driven and ambitious, and educated to degree level ideally. Outstanding career opportunity, position to be filled as soon as possible.

Trade Sales Manager - Midlands

£40k + Commission + Car + Benefits Having successfully launched a new range of products to the trade sector, our client is looking to strengthen their sales force with a proven sales professional. Continued growth in difficult market conditions has created this new position. Based in the Midlands, East or West, perhaps this is your chance to help further spearhead the company's growth? With an exciting range of new products being launched in 2013, this presents an outstanding opportunity for an ambitious and driven individual to develop their career.

Area Sales Manager - South / M4 Corridor

£35k + Commission (no ceiling) + Car This company is recognised as a leader in the manufacture and supply of Composite doors throughout the UK. Due to promotion the opportunity has arisen for an individual fill this very important position. You will be responsible for the development of new business and the managing of existing accounts, with an emphasis of creating greater opportunities within this area. The opportunity to join this company is rare, as staff retention and development is excellent.

For these and other unique opportunities being handled by Ten Human Resources, please contact Bill or Jude in the strictest confidence on 01454 418855 or email Bill at

To read more, visit


The Thrill of the Chase What a month November proved to be for Chase Taylor Recruitment! The highlight was undoubtedly the FIT show pre-exhibition meeting at the Telford Convention Centre, where the recruiting agency dedicated to the fenestration and construction industry will be exhibiting next year, at Stand 430. “The place was buzzing,” explained Chase Taylor’s Recruitment Manager, Mat Gibson. “The show is going to be huge! What a shot in the arm for the whole of our industry it will be.” Whilst at the meeting, Mat took the opportunity to ask one of the market leaders Phil Warren, Lister Trade Frames Sales Director, a couple of questions about what he looks for in both C.V.’s and candidates hoping to work for his company… Phil, what do you look for in a C.V.? “I’ll be honest, to me a C.V. is a mere glimpse at the capabilities of a candidate. I think it’s fair to say that anyone hiring scans a C.V. for the pertinent information. In some cases they’re poorly put together or a carbon

copy (bar the personal details) of everybody else’s. But there are those that have created their C.V. specific to the job they’re applying for, and they jump out at me. It shows that they’ve taken the time to research the role and the company, and that makes me want to read on. Every employer is inundated with C.V.’s, so making yours stand out is key to getting an interview.” What do you look for in a candidate? “Obviously we look at their skill set and see how it can benefit our company, and how they would fit into the business. Having knowledge of the industry and showing a clear understanding of the market place is key to us as we’re always looking at ways to broaden our portfolio. But just as important to us is personality. We want to enjoy working with the person as a happy, harmonious relationship helps ensure a productive workplace. You don’t attain success with unhappy staff!” This is good advice to anybody looking for a new position or applying for that next career move.

The next piece of advice is this... FIT Show, April 16th - 18th 2013, Telford International Centre. Make sure you are going because everyone else is!

Truframe Limited are recruiting for the following positions: Business Development Manager’s And Account Managers to cover the Midlands and South East England. ACCOUNT MANAGERS


This role is to maintain our high level of service by building relationships with our customers in order to improve customer service and increased sales.

Truframe Ltd based in Melton Mowbray, one of the UKs fastest growing Upvc manufacturers of windows, doors, bi-folds and vertical sliders are seeking to recruit two Business Development Managers to cover the Midlands and South East of England.

The candidate must have a background on account management preferably from the UPVC or Aluminium window industry, although other areas will be considered. Your duties will be:

Suitable candidates will already have experience in this field and have a number of contacts that will enhance the business and their earning potential. Truframe are already one of the industries success stories with year on year sales growth and a growing reputation for delivering quality frames and giving excellent customer service. We are looking to add to our quality sales team and are looking for articulate professional sales managers with a can do attitude and capable of achieving realistic sales targets.

• Responsible to the Sales Manager

Your duties will be:

• Produce reports on a weekly basis of customers feedback and issues

• Reporting to the Sales Manager

• Demonstrate your capability to work on your own initiative and meet targets set.

• Use your current contacts and our up to the minute database here to identify suitable customers • Produce reports on a weekly basis of your prospects and customers’ needs.

Salary package according to experience.

• Demonstrate your capability to work on your own initiative and meet sales targets set.

Please send CV and covering letter in the first instance to:-

We are seeking to recruit experienced sales managers based in the areas covering the midlands and the south east of England.

Stan Goddard Operations Manager, Truframe Ltd, Units 3 KLM, Hudson Road, Saxby Road Industrial Estate, Melton Mowbray , Leicestershire, LE13 1BS

The successful candidates will be professional, well organised and able to meet targets. The package has a salary and commission payment with OTE of £50k, with no cap to what you can earn, plus company car and other benefits.

Tel 01664 410140

All applications will be dealt with in the strictest confidence.

01664 410140 Truframe Ltd, Units 3KLM, Hudson Road, Saxby Road Industrial Estate, Melton Mowbray, Leicestershire, LE13 1BS

To read more, visit

DEC 2012




Glass Handling Equipment

1st choice for trade in the West Midlands

Supplier, Manufacturer & Installer of Aluminium Windows, Doors, Patios, Shop Fronts, French Doors, Bi-Fold Doors & Conservatories...

Specialist Manufacturers of Standard & Bespoke Glass & Profile Handling Equipment Refurbishment Service Available

Manufacturers & Installers of uPVC Windows, Doors, Conservatories, Fascias & Guttering NOW AVAILABLE IN A RANGE OF COLOURS

0800 668 1175 Email: 250 Coleman Street, Whitmore Reans, Wolverhampton, WV6 0RH

Tel: 0116 319 0702 Fax: 0116 319 1215 180B Tithe Street, Leicestershire LE5 4BN E:

Free Delivery Available to Subject Area For more information and to see the latest offers visit the website

Telephone: (0161) 723 1551 Fax: (0161) 723 5115 A.W.T. Limited, Unit 3, Lodge Road, Radcliffe, Bury, Lancs, M26 1AL

89 Brookvale Road, Witton, Birmingham, B6 7AR

T: 0121 356 3376 F: 0121 344 3816

New Opportunities in Sliding Glass Doors

We offer NVQ qualifications and apprenticeships in:

• Self cleaning glass coating

• Curtain Wall Installation • Fabrication • Glass Processing • Window and Door Installation • Fascia and Soffit Installation • Glazing

• Warm edge technology • Argon fill option • Solar control properties

• 5-7 Nationwide delivery • Global roof kit and glass unit manufacturer

eco-cool En1279 Part 3 & 6

Tel: 0151 229 1734


Portavant 60 Sliding Glass Door System

Innovative design - simple installation

Leading the way in Fenestration Recruitment Contact Chase Taylor Recruitment

Office: 01543-404646 Mobile: 07957-003747 Email: Web: Chase Taylor Recruitment Ltd, Orbital Plaza, Watling Street, Cannock, Staffordshire, WS11 0DQ Call our dedicated sales team now

Tel: 01733 393330 Fax: 01733 393336 Culley Court • Orton • Southgate Peterborough • PE2 6WA

Contact us now Fax: 0845 122 7666 Tel: 0845 120 6666

“Shaping profile? It’s in our DNA” “We can now create a seamless finish on all arched frames”

Lines open: 8am - 5pm Mon to Fri


UK: 08456 729333

FAX: 01744 615 152

TEL: 01744 615 111



ROI : 048 2563 2200

ass ding gl t 60 sli for rtavan ct EW Po em is perfe allations. The N st inst door sy domestic porary contem

Ltd. · Fifth Avenue · Park, Tameside Park · Dukinfield · Cheshire · SK16 4PP · T 0800 616151 · Bohle Ltd. Fifth Avenue,Bohle Tameside Dukinfield, Cheshire, SK16 4PP

08444 125 101 03444 125 101 E:


The right choice for training...

Same day despatch on all online orders until 6pm

All Apeer70 doors can be Energy A Rated. To find out more, contact us via:

For damped doors up to 60 kg

T: 0800 616 151

P Government funding available P Route to CSCS Cards P All on-site For more information on Glass Qualifications, contact our office:

performance conservatory roof glass

Soft opening and closing Simple modular installation No glass cutout necessary Easy to assemble

Your global partner for everything around glass

PVC-U Colour Coating Specialists

Windows, Doors, Conservatories, Roofline Products

Tel: 01325 256 080 Fax: 01325 365 959 Web: Email:



DEC 2012




Quality hardware for bi-folding doors


High Performance Innovation for glass processing

Deceuninck Limited Stanier Road • Porte Marsh • Calne • Wiltshire SN11 9PX

Using British suppliers and British designers

Halo - a brighter future Water Orton Lane, Minworth, Sutton Coldfield, West Midlands, B76 9BW

Contact Email: Call:

01274 673547


Unit 4, Whitehall Properties, Towngate, Wyke, Bradford, BD12 9JQ

T: +44 (0)1249 816 969 F: +44 (0)1249 815 234

tel. 01282 716611 fax. 01282 725257 E. W.

Contact us by visiting our website:

Hurst Plastics Limited, Unit 1, Kingston International, Business Park, Somerden Road, Hedon Road, Hull, East Yorkshire, HU9 5PE

Contact our sales team for more info


01702 351 911

The UK’s Leading Trade Fabricator

Contact us today:


A stunning world of high quality doors to adore

Call: 01933 674 880

01702 346 331

Follow us on Twitter:

Fax: 01933 678635


T: 01934 808 293

Huxley Close, Park Farm South, Wellingborough, Northamptonshire, NN8 6AB

Call 01482 790790

Visit our blog:

16th - 18th April 2013

Call our team today

The most powerful collection of brands, products and people for a decade.

Tel: 0844 257 8178 enquiries

01332 883900

PVCu & Glass colour Coaters

Everyone’s going!

Call Us on

0121 624 5001 Email: Unit 36, Minworth Industrial Park, Forge Lane, Minworth, Sutton Coldfield West Midlands, B76 1AH

TEL: 01924 454856 FAX: 01924 438606 E:

The King of Colour

The UK's premier plastic extrusion and moulding specialists

W: E: A: Flamstead House, Denby Hall Business Park, Denby, Derby, DE5 8JX

Does quality matter? Making Installation Simple Tel: Fax:

01623 635171 01623 635173

To us it does! E: E: Tel: +43 7477 4050


CLEARPAGES Lister Trade Frames Enterprise Way, Millennium, Business Park, Mansfield, Nottinghamshire, NG19 7JX

A door for every occasion


DEC 2012




Technology drives mobility

Contact Details

Contacts Address:


MASCO UK Window Group provides the complete solution for specifier, fabricators and installers in PVCu products for all market sectors.

Brue Way, Walrow Industrial Estate, Highbridge, Somerset, TA9 4AW

Contact us on:

T: 0844 5610 623 F: 0844 5610 624


02920 854428


Expertise and innovative spirit have made REHAU a leading systems and service provider for polymer-based solutions in construction, automotive and industry.



01278 781500


01278 784050

Find us at

Quickslide Limited Unit 15 Heaton Estate, Bradford Road, West Yorkshire HD6 4BW

Western Industrial Estate, Lon-y-Llyn, Caerphilly, CF83 1BQF

Contact us now:



Mercury Glazing Supplies Limited, Unit E1, Goodridge Business Park, Bristol Road, Gloucester, GL2 5EB

Modplan Ltd, Imperial Buildings, Bridge Street, West End, Abercarn, Gwent, NP11 4SB

Morley Glass & Glazing Limited, Unit 27, Millshaw Park Industrial Estate, Millshaw Park Drive, Leeds LS11 0LU


To find out why you should offer your customers Uni-Blinds integral blinds, call now on:

Tel: 0113 277 8722 Email: No-Go Security Products Ltd c/o S4S Limited Time Technology Park, Blackburn Road, Simonstone, Burnley, BB12 7TW

Web: E:

T: 01495 246844 F: 01495 249102

Tel: 01452 383344 Fax: 01452 383 345

Tel: 01738 580 773 Fax: 01738 783 751

Tel: +44 (0)1652 659 259 Fax: +44 (0)1652 650 983 Email: Network VEKA can help with:

• Green Deal • CE Marking • Compliance

• MTC’s • NVQ’s

Roto Door...

... For permanently tight shutting doors

and much more!

Give us a call today on

0800 80 00 80

Tel: +44 (0) 1788 558600 Fax: +44 (0) 1788 558605 E-mail:

Farrington Rd, Rossendale Rd Ind. Est., Burnley, BB11 5DB

Address: Roto Roof Windows & Hardware Ltd, Swift point, Rugby, Warwickshire, CV21 1QH

VEKA Clearview classified ads FINAL.indd 26/10/2012 2 14:19

sustainable “best buy forbusiness success “

Are your windows simply like unlocked doors to a burglar?

Contact Details Telephone: 0845 528 0183 Fax: 01282 684 552

For further information, The UK’s Call: 02920 854 428

Email: Web: BSI


Masco UK Window Group Severn Drive, Tewkesbury Business Park, Tewkesbury, GL20 8SF


number one choice

in windows, doors and conservatories


DEC 2012




w w Sapa Building Systems Ltd, Severn Drive, Tewkesbury, Gloucestershire, GL20 8TX.

“why we buy from Sash... Friendly people, superb products and excellent aftercare.” Kelvin Rowland Glass Shop (Dorset)

"Our mission is to provide our customers with leading architec tural aluminium solutions that are innovative, energy efficient and environmentally sustainable"

Address: Sash UK Ltd. Ferrymoor Way, Park Springs, Grimethorpe, Barnsley, South Yorkshire S72 7BN

Contact Details

“We are your high-performance partner for the future”. For further information on all products call our sales line on:


0845 652 8685

Tel: +41 (0)71 686 92 79 Fax: +41 (0)71 686 92 75

(Ask for Machinery Sales)

Fax : 0845


652 7020

01226 715 619

T: +44 (0)1684 853500 F: +44 (0)1684 851850


Stuga Machinery Group, Brinell Way, Great Yarmouth, Norfolk, NR31 0LU

Address: Sonnenwiesenstrasse 15, 8280 Kreuzlingen, Switzerland SH E PL E Y W I N D O W S A N D C O N S E R VAT O R I ES

Get in Touch

Promotional brochures, posters

to find out


Contact Us

Phone: (+44) 0121 325 2100 Fax: (+44) 0121 366 6360 Selecta Systems Limited Selecta Avenue Great Barr Birmingham B44 9EG

Tel: 0161 339 2433 Fax: 0161 343 3684 E:

Synseal Extrusions Ltd Common Road, Huthwaite Nottinghamshire NG17 6AD

Call: +44 (0)1623 443200 Fax: +44 (0)1623 550243 E:

Tel: 01373 473900 Fax: 01373 474500 Email enquries to:

Find us:

The workshop (opposite Vauxhall Garage) Manor Road, Frome BA11 4BN

The Conservatory Factory Ltd


The Conservatory Factory Ltd Showrooms at 19 Feus Road Perth PH1 2AS and 42 Baird Avenue Dundee DD2 3TN

The natural 1st choice for all your requirements

Join a growing business... ...20% growth year on year THE STRENGTH OF Email: for an information pack

Quick online TRADE Enquiry


Tel: 01373 473 900 Fax: 01373 474 500 Email:

w w w.sid uk Fa x : 0 1 7 3 8 6 3 1 3 3 5 Email:

Roof Assured

"The Greenest Door From the Greenest Company"

The Workshop, Manor Road, Frome


+44 (0) 1922 713 933


+44 (0) 1922 713 890


0191 565 2200 Your perfect PVC-U partner Get in touch: C: 01625 420 400 Tel: 01782 847300

F: 01625 413 869

Fax: 01782 847200


Solidor House•Smithpool Road•Fenton•Stoke On Trent•ST4 4PW



0191 565 2244


For more information visit our website or contact us on: For more information, visit our website at:

Tel: 0500 822340 Ultraframe (UK) Ltd, Salthill Road, Clitheroe, Lancashire, BB7 1PE

DEC 2012


T- V


Tel: 0844 561 1924

The Original

One-Stop Shop For Transporting Glass

• Great range of glazing vans • Special rates for long term rentals • For season work, contract work, off-road due to service / accident

All around the world, the name of VEKA has come to stand for the very best in PVC-U window profile systems for the construction, refurbishment and home improvement industries.

Victorian House, Hendy Industrial Estate, Hendy, Pontarddulais, Swansea, South Wales, SA4 0XP.

The UK’s largest specialist manufacturer of uPVC vertical sliding sash windows

Contact us now: Telephone

To speak to a member of our team, our offices are open Monday to Friday 9am - 5.30pm, please call:

Call: 0845 1700 810 Fax

To place an order or request a quotation by fax please dial:

Call 01282 716611 Farrington Rd, Rossendale Rd Ind. Est., Burnley, BB11 5DA Email: Web:

Fax: 0845 1700 820 Email

To contact us by email please click on the link below. We endeavour to answer all emails the same business day.

VEKA Clearview classified ads FINAL.indd 26/10/2012 1 14:19

World leaders in the profile bending industry Innovation, flexibility and unbeatable service. It's how we are shaping the future...

Tel: +44 (0)1744 612844 Fax: +44 (0)1744 694250 Email: Make sure your workforce

Tel: 0844 561 1924


DEC 2012

01323 723724 Fax:

0845 2802815 Whiteline 26- 36 Hawthorn Road Eastbourne East Sussex. BN23 6QA

GIVE YOUR CUSTOMERS THE CHOICE THEY DESERVE Add colour to your product range.


“The expert brand for window and door hardware”

has the right kit for the job...

Workwear, Cut 5 Clothing, Cut 5 Gloves, Sleeves, Safety Footwear, Window Fixings, Silicones & more

Call us during UK office hours: 08:30am to 5:30pm Tel:


01634 263 263


01634 263 300


01634 263 504


VBH (GB) Ltd VBH House Bailey Drive Gillingham Business Park Gillingham Kent ME8 0WG


power your marketing

Px power your marketing

Now is the time to review your 2013 marketing plans. Purplex is the specialist PR and marketing agency for the window industry. With 25 talented people. We add power to your marketing.


Call us on 01934 808 132 to find out how.

power your marketing



power your marketing

T: 01934 808 132 | E: | W: 3 Bridgwater Court, Oldmixon Crescent, Weston-super-Mare, BS24 9AY

Marketing Strategy | PR & Media | Creative Design | Web & Digital Marketing | Direct Marketing

Profile for Thomas Cartledge

Clearview South December 2012  

Clearview South December 2012

Clearview South December 2012  

Clearview South December 2012