GIFT CARD BY CLEARHILL
WHY CHOOSE GIFT CARD? Across UK & Ireland, the gift card industry is seeing double-digit growth annually and consumers across a wide range of demographics are regularly choosing to buy Gift Cards for friends and loved ones due to their flexibility. Gift Cards drive footfall to your shopping centre and revenue to the retailers within it, and our closed-loop programme means that this added value is locked into your retail location.
OF MILLENIAL SHOPPERS R HAVE BECOME A REGULA AND CUSTOMER OF A NEW BR TER OR SHOPPING CENTRE AF BEING GIVEN A GIFT CARD
AVERAGE UPLIFT IN SPEND ON REDEMPTION COMPARED TO THE FACE VALUE OF THE CARD
Statistics from UKGCVA State of the Nation 2019
OF MILLENIAL SHOPPERS PURCHASE A GIFT CARD AT LEAST ONCE EVERY TWO MONTHS
OF SHOPPERS HAVE PURCHASED A GIFT CARD AT SOME POINT IN THEIR LIVES
WHY CHOOSE GIFT CARD BY CLEARHILL? We continually invest in technology whilst monitoring industry changes to ensure we develop the most innovative and comprehensive solutions you need, providing you with greater value from your gift card programme.
CLOSED LOOP PROGRAMME We provide a closed-loop programme, meaning that the Gift Cards can only be used in stores within your shopping centre. As part of our onboarding process, our team visits your retailers to take them through the programme, how transactions work and run all the test required to ensure they’re good to go!
SECURITY AND FLEXIBILITY We’re directly connected to the MasterCard network, which means that no integration or development is required by participating retailers – the cards are simply used through your retailers’ existing card acceptance facilities.
REPORTING AND RECONCILIATION Our solution contains a detailed management information and reporting suite to help you track Gift Card sales and performance. We’ll track: • Real time transactions, down to which retailer the Gift Card was redeemed in. • Gift Card load and redemption value. • End-to-end reconciliation.
SUPPORTING YOU WITH MULTIPLE SALES CHANNELS Clearhill Gift Card Kiosk shoppers can purchase Gift Cards, check their card balance and more with our completely automated kiosk solution. The Kiosk can be used to drive additional sales by being strategically placed in your shopping centre within a high footfall location. In addition, it can also be used as the primary sales channel should your centre not have a customer services desk. ePOS (electronic point of sale) – Till system installed within your centre, with training provided and ongoing service and support provided by the team. mPOS (mobile point of sale) – Turn any iOS or Android device into a Gift Card sales point – a super easy and intuitive tool that can be used around your centre. E-commerce solution – We can integrate with your current shopping centre website to create an e-commerce site which can be branded to your corporate guidelines. This white-labelled site will enable your own customers to purchase shopping centre Gift Cards online which they can then receive by post.
DELIGHT YOUR CUSTOMERS AND ADD VALUE TO YOUR SHOPPING CENTRE
YOUR GIFT CARD TEAM When you partner with Clearhill, you’ll have a dedicated Implementation Manager to take you through the entire process. We’ll help you with technical onboarding, walk you through the approval process, right through to advice on designing your cards, arranging production and setup. We’ll work closely with you via face-to-face meetings and telephone support so that you can stay up to date on progress and go-live milestones.
POWERED BY EML The Clearhill Gift Card programme is powered by EML, the world’s leading Gift Card provider. This partnership ensures Clearhill can offer the latest in Gift Card innovation and technology to our clients across UK & Ireland.
FULLY COMPLIANT The Business Assurance Team manages all compliance matters. Their active membership of both the Electronic Money Association (EMA) UK Gift Card Associations ensure that we are fully compliant with regulatory,
legal and industry standards. The EML transaction and processing system and data centre is accredited to PCI DSS Level 1 - the highest security level achievable.
THE WORLD’S LEADING GIFT CARD PROVIDER 1,300 21 IN
GIFT CARD PROGRAMMES
MOBILE WALLET FUNCTIONALITY
INCREASE YOUR GIFT CARD SALES THE CLEARHILL GIFT CARD KIOSK Consumer gift card purchasing just got made a lot easier! Clearhill now offer shopping centres a completely automated, secure and efficient way to increase Gift Card sales by up to 20% The features of our Kiosk include • Single or multiple card transactions (up to 10) with one receipt • Gift Card balance check • Card and contactless payment • Automated alerts sent by email or SMS for receipt paper and Gift Card refill • Gift Card Click & Collect option if integrated with webshop • Custom on-screen media