Continual Service Improvement
Change Management Aut
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Transition Planning and Support (4.1)
Führung von Mitarbeitern durch die Service Transition Phase (5)
Change Evaluation (4.6)
Service Strategy
CLAVIScards_ITIL2011_ST_v1.0 Seite 2
ReleasePlanung
Service Design
Release Deployment Release Deployment Release Deployment
Release Build und Test
Review und Abschluss
Service Operation
Release and Deployment Management (4.4)
Service Validation and Testing (4.5)
Knowledge Management (4.7)
Schwerpunkt der Service Transition Aktivität
Andere ITIL Kernpublikationen
ITIL Prozess der Service Transition Phase, der den gesamten Servicelebenszyklus unterstützt
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Change-Autorisierung
Baseline-Erfassung
CLAVISKLW AG 2012 | www.klw.ch
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©
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ITIL® is a registered trade mark of the Cabinet Office | The Swirl logo™ is a trade mark of the Cabinet Office
TRANSITION_PLANNING_&_SUPPORT
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CLAVIScards | ITIL 2011 Edition | Service Transition | Transition Planning and Support | Version 1.0
Service Asset and C
© Crown copyright 2011 Reproduced under licence from the Cabinet Office
Dienstag, 6. November 2012 16:24 Magenta Schwarz Zyan Gelb