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劉 諺 文 LIU, YEN-WEN +886-9-7234-0079 lclaudia1992418@gmail.com

Education Junior in Psychology, National Cheng-Chi University, Taiwan -

Academic Excellence Award for Ranked 3 out of 50 Relevant Courses: Psychological Testing, Personality psychology, Human resource management

Summer Session, University of California, Berkeley, US -

Expected Graduation Year 2015

July – Aug 2013

Relevant Courses: Oral Presentation, International human rights

Work experiences Part-time Marketing Assistant of Clarisonic, L'Oréal TAIWAN -

May 2014 – Present

Assist the administration work and offer support to product marketing Offer assistance of PR event; preparation, that day and evaluation, such as contact stakeholders to ensure detailed information Analyze and collect detailed information of product, Cleansing Brush machine, between 25 competitors’ and Clarisonic, including appearances, purposes, demands, target audiences and related information of the products

Extracurricular experiences Director of National Conference Logistics, AIESEC Taiwan National Office -

Coordinating delegates’ 5-day daily needs, food and beverages, accommodation and transportation are included Managing team of 4 members; Offering training to 20 helpers to make conference go smoothly and for providing 380 delegates with high quality service

Manager of Customer Experience Management, AIESEC Taiwan National Office -

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Mar – Mar 2013

Represented Taiwan with 250 delegates who came from 27 countries to an international conference hold in Singapore Acquired 7-day training for becoming a global leader to strongly raise the mindset of being a global citizen

Director of Talent Management, AIESEC Cheng-Chi Local Committee -

July 2013 – Apr 2014

Optimized flow of product to make customers easier to take and enhancing the satisfaction of customer Standardized customer experience management guideline for internal operation and planned timeline for execution Developed expertise on preferences of aged 18-30 youngsters by previous program participants’ experiences Rearranged and measured quality of conference: Returnee conference and EPPS (about 150~300 participants)

Representative of Taiwan, Asia Pacific Conference 2013, AIESEC Taiwan -

Oct 2013 – Present

July 2012 – July 2013

Directed the function and 3 managers to enhance the visibility of Talent Management and made members aware the importance of managing talents well in running an organization. Had one-year team working experience with 9 executives; made annual strategy plan, budget plan and functional plan together and administered 100 members annually, planned and invested 50 thousand dollars for member reward & recognition Initiated recruit method—Selection Camp, attracted other committees to learn, follow due to 78% of members’ retention rate Recruited 55 new members yearly; held 5 learning workshops and 2 final presentations; attracted 16 applicants to apply for 2013-2014 executive boards. Executed talent market research, analyzed and came out new strategies to the product; Honored Best Talent Management Award ranked 3 out of 15

Additional Information Language skills: Native Chinese Speaker, English TOEIC 880, GEPT Intermediate level Computer skills: Windows, MAC OS, PowerPoint, Word, Excel, iMovie Activity: -

Went to Brisbane, New York and Berkeley summer sessions for 2-month English learning in 2010, 2011 and 2013 individually Finished 10,000 ft of skydiving in Santa Cruz, California in 2013


劉 諺 文 LIU, YEN-WEN +886-9-7234-0079 lclaudia1992418@gmail.com

自製中英文履歷