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BOARD OUTCOMES INHOUSE LAUNCH SPOTLIGHT ON BRIDGET GIBBS MO’S LEAVING DO THE OFFICIAL HQ OPENING HEALTH & WELLBEING JENNY’S WEDDING


JOHN’S BRIEFINGS InHouse (Our Intranet)

The Internet (Our Website)

MHA’s intranet will launch on the 23rd June! The intranet will be used to improve communication generally across the organisation but specifically to:

Following the launch of the intranet, officers and tenants will be reviewing MHA’s internet site with a view to making it more interactive and informative.

• Act as an information sharing tool within the teams • Build on existing working and social relationships • Promote cross-departmental working practices • Promote and improve crossorganisational project work

Staff Survey Results from the survey will be published in July following the Board meeting on the 20th. Staff would have either received an electronic or postal questionnaire together with a ‘You Said We Did’ publication outlining activity as a direct result of last year’s survey. It’s vital that we get everyone’s messages back so we can continue to improve lives for you and, ultimately, the lives of our tenants through improved services. After all, that’s why we are here!

Demos will be available throughout the day in the Boardroom. Come along, pick up your free kitkat and enter our Golden Ticket Competition! See article later on in this edition.

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JOHN’S BRIEFINGS Board & CEO Appraisals

The Fun Day (2nd July)

Both sets of appraisals will be completed before the end of June and will start this year’s PDR process . You will be hearing from your line managers over the coming months about your own personal reviews so please use this opportunity productively and give plenty of feedback. Don’t forget to use the Management Code as a guide to give meaningful feedback about your manager’s performance. PDR’s generally are becoming shorter but objectives are far more stretching now. Keep up the good work!

Volunteers needed! If you have not already done so and would like to help out at this event, please get in touch with the Community Investment team. We have a real opportunity to gain some direct feedback from our tenants at this event and activities will be planned around how we do this.

Board Elections Following the retirement of Jill Sayers (Tenant Board member) MHA will be conducting a tenant election process throughout July/August inviting tenants to either self nominate or vote on their chosen representative. Comprehensive board member training is given prior to the ballot and results will be approved at the AGM in September.

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JOHN’S BRIEFINGS The Accommodation Strategy

Training Subsidary

This strategy (approved at the May Board meeting)addresses how we can maximise use of the new building, agile working practices, use of 3 hubs around the county, hot stations etc. This will appear on InHouse very shortly.

A trading subsiduary allows you to trade outside of core services and is initially being introduced to allow MHA to install PVs (photovoltaic solar panels) across the county. Gareth Pope and Jack Haney are now qualified to fit PVs which will create a 15% saving on VAT payments and enable us to widen our customer base in the private sector once the project is underway, thus helping to secure jobs and increase workload going in the future.

Equality & Diversity Policy Again, approved at the Board meeting. This provides guidance around how we treat people, more specifically those with disabilities and how they contribute to MHA.

Job Evaluation Process Almost complete with the exception of one team. On the whole, the process has been a disruptive but successful one!

The Compensation Policy The policy outlines a consistent approach to payment compensation to our customers. Guidance notes will now accompany the policy and communicated to those involved very soon.

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JOHN’S BRIEFINGS The Development Strategy

Self-Assessment

This strategy addresses when, where and how we develop going into the future. It’s no good having properties empty because they are not what people want. It’s far better to have less properties that are occupied and so the strategy addresses this and details the type of housing we are going to build. SHG (Social Housing Grant) is becoming increasingly difficult to come by and MHA are investigating new ways of offsetting income streams (i.e. Proportion of developments sold off etc.)

The Welsh Assembly have given initial feedback following our snapshot submission in March. Over the coming weeks senior officers will re-assess our approach and devise a plan to embed this into our Corporate Planning Process.

The Tenant Incentive Scheme (Good As Gold) Letter to all tenants will be sent out over the next two weeks providing details about the new scheme and informing them how they could benefit. A monetary prize of £250 will be presented to a lucky tenant quarterly (£500 given at Christmas) to encourage prompt payment of rent.

The HQ Outturn Costs Board members noted the final costings against the new build which came in under budget (between £300,000 and £400,000) despite specifications being upgraded etc. throughout the build.

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BEST COMPANIES - STAFF SURVEY • You can complete your survey either online if you have email access or by filling in a hard copy.

How can you help us make MHA a better place to work? Easy complete your staff survey. The Staff Survey will be coming out in June, please remember this is your opportunity to tell us what you think and how you feel so please take the opportunity to fill the survey out.

This year we are hoping to achieve accreditation from Best Companies for all of the positive work undertaken from your previous feedback. Last year we appeared in the ‘Ones To Watch’ bracket but with more positive feedback from the surveys we should receive at least 1 star. Companies that achieve ‘star’ status can advertise this on their website and stationary to demonstrate how well the company is doing to others which will not only benefit MHA but all its staff as well.

HR have been attending team meetings to ensure all staff are aware of the survey and to answer any questions you may have. If you haven’t yet seen a member of HR and have any questions regarding the survey please do not hesitate to contact the team and they’ll be happy to help you with any queries.

Don’t forget to take a look at your Staff Survey Suppliment that was sent out in April with the last edition of Ebuzz. If you would like a copy of this please contact Naomi Mitcheson on 01495 761142 or naomi. mitcheson@monmouthshirehousing.co.uk -

Some quick facts to remember:

• It is completely Confidential • The survey is broken down into 8 factors including; My Manager, Leadership, My Company, Personal Growth, My Team, Giving Something Back, Fair Deal, and Wellbeing

REMEMBER - HELP US TO CONTINUALLY IMPROVE FOR YOU!! 5


Please see the Health and Safety statement that MHA has an obligation to share with all MHA staff

IMPORTANT READING 6


SPOTLIGHT: BRIDGET GIBBS 06:30

My day begins, breakfast and checking my 16 year old is up and about and ready for school. GCSE’s are this year.

15:30 Depending on how the visits have gone, we

try and catch up with emails and contacting the agencies that our tenants need access to. This may well include contacting the repair hotline, and chasing up jobs that sometimes get forgotten about. Having had a year of the pilot scheme, we will soon be moving out into the community to provide a similar service to the more vulnerable of MHA tenants.

09:00

I usually start work . Mondays the south team meet together to plan visits for the rest of the week – we check to see if anyone is on leave or training and plan the days accordingly. We use a two week rota, but this doesn’t always go as planned because due to the nature of our work we can never tell what emergencies might arise 17:00 Home for tea and a catch up with Andrew. or crop up. 19:00 Most evenings I either attend or lead a Bible 10:00 Visits are given to those who need them, Study group at my local Methodist church. I we provide a different service to that of the am in training as a local preacher, so I lead old Scheme coordinator. We are there to services, which take careful preparation provide help, advice, practical and emotional and planning. There is also a lot of studying support and access other agencies when involved with the Faith and Worship course, appropriate. We are no longer responsible which has to be completed within 4 years... for the care and wellbeing duties that were half-way there! previously part of our job. 23:00 Usually time for bed, exhausted but happy... 13:30 Lunch doesn’t always happen, because we most of the time. can be contacted by control (Worcester Telecare) for numerous situations that occur 7


MO’s LEAVING DO Maureen Davidge was overwhelmed and surprised with her retirement gifts and good wishes from everyone. Mo would like to thank all the staff at MHA for being so kind and contributing, the waiter at the Horse and Jockey for being so much fun and Graham Collard for keeping the brandy & coke’s coming.

NEW STARTERS MHA would like to welcome: • Elisa Faulkner who has returned to her post as a Community Services Advisor • Mathew Fielding who is new to MHA as an electrician • Sarah Kersley to her new post as Corporate Services Trainee


PICKLES • Matthew Taylor - Three tenants have

• The DLO & Community Investment -

told another member of staff how helpful he has been. They have also said whereas they wouldn’t normally engage with staff they will with Matt.

Monmouth Youth Project thanked the DLO for all their hard work in smartening up the inside of the Attik where they hold a number of activities. They also wanted to thank the community investment team for engaging with them in the first place.

• DLO (Heating) - The tenant in St James Street, Monmouth wanted to thank the gentleman who had gone to her property to fix her heating. She said they were very good and they worked very hard to sort the problem out.

• DLO (Electrical) - The tenant at the Albion in Caldicot wanted to thank the gentleman who fitted a new socket for them. He said they were very polite, and chatty and made every effort to cater for his needs. His neighbour also commented on clean they had left his property.

• Rory Walsh & Team - The tenant was very pleased with the planned maintenance work that was carried out by the team. She said they did a very good job, cleaned up after themselves and couldn’t do enough to help her, she was very grateful.

• MHA - The Mayor of Chepstow thanked us for the invite to the Official Opening of the HQ and for all of MHA’s hard work.

• Choice Based Lettings Team - Cllr

• MHA - Cllr Harris thanked us for all the

Burrows wanted to thank them for their hard work with an allocation.

help we have given to Caldicot CAB

• Terry MacColl - Jan Sullivan wanted to thank Terry for his hard work in setting up The Fourview Resident Association. 9


ORGANISING SOCIAL EVENTS Is anyone interested in setting up a social group to meet on a ad hoc basis during the lunch period to organise events for throughout the year? If you are interested please contact either Naomi on 01495 761142 or Cheryl Tracey on 01495 761007.

FUTURE SOCIAL EVENTS Cheryl Tracy is currently trying to organise a couple of events for June. If you are interested in getting involved in any of them please contact her on 01495 761007 or Naomi on 01495 761142. • Go Ape - 18th June (Date may change if not much take up) • Dragon Boat Racing - 26th June (Team of 15 is required)


MEN’S HEALTH WEEK - 16th JUNE It is Men’s Health Week from the 13th June 2011 to 19th June 2011. The purpose of Men’s Health Week is to heighten the awareness of preventable health problems and encourage early detection and treatment of disease among men and boys. MHA will be holding a talk by Dr Crosbie from Belle View Surgery on the Thursday 16th June. Please see your nearest notice board for more info. Also wear blue to work on the 16th June for £1 to support Mens Health Awareness Week.

NATIONAL BIKE WEEK It is National Bike week from the 16th June to the 26th June 2011. Team Green Britain Bike Week is the UK’s biggest mass participation cycling event. The aim is to get more people cycling, more often, and the event offers something for everyone – from families, schools and companies, to seasoned cyclists and those who have never cycled before.


RACE FOR LIFE Across the country, women of all ages and fitness levels are taking part in fundraising events to raise money for Cancer Research UK. Race for Life raises millions of pounds every year for groundbreaking research. Here at MHA, we have 12 members of staff who are taking part in this worthy cause on 26th June and are walking/running the 5km across Cwmbran. If you wish to donate towards the UK’s leading Cancer Research charity, please contact Philippa Deacon (ext. 2140). We will also be holding other events in the coming months, so watch this space!

CORPORATE HEALTH STANDARD As you all know we are currently trying to achieve the Corporate Health Standard and in doing so we have to help & support staff if they wish to lose weight. Therefore we have bought some weighing scales which will be placed in the staff forum for anyone wishing to start a team or staff challenge to lose weight. If you would like to start a challenge please contact the HR team on 01495 761130.


HOW MHA HAVE SUPPORTED ME THROUGH DIFFICULT TIMES I have decided to share my experience with you to promote this supportive service that is available to all MHA staff during those difficult times in our lives when we need extra support.

confidential service that is independent from MHA and the counsellors deal directly with you and not the organisation. The staff at Kemeys Grange are friendly, supportive and very easy to talk to. They offer support to people suffering from depression, anxiety, stress, injury or illness, bereavement, marriage or relationship problems etc.

As you all know when I was away in Tanzania our group was involved in a car accident and sadly one of the volunteers passed away. When I came back to work I thought I would be fine as long as I threw myself into my work. Unfortunately I wasn’t! I found that I was very upset all the time, unable to deal with day to day life and I just didn’t feel like myself. I obviously had the support of my family, friends and colleagues but I just felt very lonely and didn’t feel like they knew what I was going through. Kate (my manager) had already offered me the support of the counselling service that MHA had to offer however I was reluctant to take this up due to the stigma that is attached to seeing a counsellor. However after many tears I realised that I needed to do something to help myself.

I found it easy to talk to my counsellor and he helped me come to terms with the accident and start dealing with things more rationally. Before I attended these counselling sessions, I wasn’t a great believer in these types of support however I have to say that it has helped me so much and I feel like myself again and I am able to cope with things without breaking down into an emotional wreck again! I would highly recommend this service to anyone who feels they need that little extra support. Please feel free to contact me (Naomi Mitcheson) on ext.2142 if you would like to have a chat or speak to your manager or HR directly if this is a service that you think could help you.

MHA offer this service through Kemeys Grange Counselling and it is a completely 13


PILATES

Pilates is a form of exercise which So if you would like to improve your posture emphasises the balanced development and general wellbeing, come and join us of the body through core strength.  on Tuesday nights 5:00-6:00pm in the We have arranged a class with a qualified Headquarter’s Boardroom. instructor, Patricia whose career has If you are interested in participating, or focused around international ballet for many would just like more infromation, the details years.  are as follows: It doesn’t matter if you have never done • Cost - Classes are £15 for 6 session pilates before, Patricia tailors the class (paid in advance). accordingly. There are several benefits to pilates , below are just a few:

One of the best things about Pilates is that it works so well for a wide range of people, regardless of their age, sex, weight and fitness levels.

• Stress relief •

• Body toning & shaping

So let’s all take advantage of this fantastic opportunity to get fir and feel great for the summer(what is left of it)!

• Tailor appearance through improved posture •

For more information, and to submit your interest, please contact Tania O’Neil on ext.2090

• Flat stomach & tighter abs •

• Prevention from injury •

• Flexibility & muscle strength •

• General wellbeing & fitness 14


LEADING BY EXAMPLE - DAVID MORRIS & JOHN KEEGAN David Morris David Morris decided to lead by example and spend some time shadowing the Community Services Team answering the repairs hotline phone calls. He said “Although I receive statistics telling me how much the work of the CSAT has grown in number and variety, I decided to take advantage of MHA’s job shadowing scheme and actually spend some time with them. It was really worthwhile to experience firsthand what the team has to deal with and get a true picture of what actually happens. These guys are constantly on the frontline, adapting to a whole host of different enquiries, some of which can turn quite nasty. I really enjoyed my time with the team and thanks to Alyn and Andrea who had to put up with me peering over their shoulder. I must admit to being relieved when I was able to return to the relative quiet of my office, but would strongly recommend you give job shadowing a try, it will broaden your horizons!!’

The Community Services Team really appreciated the time that David took out of his busy day to sit and experience their day to day work. The Job Shadowing experience is available throughout the organisation and as David says its worth a try. If you are interested in shadowing another team please speak to your manager or the HR department - Thank You David for setting an Example!

John Keegan John Keegan is currently actively involved in the mentoring scheme that MHA set up with the comprehensive schools throughout Monmouthshire. He currently mentors 5 pupils in Monmouth Comprehensive School for 7 sessions a year. John said ‘In the schools I try to help young people realise what it is employers are looking for and prepare them for the world of work’. Outside of MHA John currently coaches a number of different sports groups including; the Llanishen Under 12s Rugby Team. This takes up a lot of John’s time as they train once a week and play matches every

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LEADING BY EXAMPLE - JOHN KEEGAN Sunday they also have to be available to play in 4 different tournaments each year. In addition to this John has to attend coaching courses and various team meetings. Once a year they also take part in the Llanishen evacuation – John said ‘over 400 of us go on tour together. We usually go to the West Country or Cornwall.’

Coach, he will referee all home matches for Lisvane Panthers u13’s and help out in the background and continue mentoring in Monmouth Comp.’ John said ‘I do it as my contribution to society – I don’t get paid, rarely get thanked, frequently have to explain our actions to parents, have to deal with sulking children off our team and sulking adults off teams we are beating. But I get to spend a lot of time with a fantastic bunch of young people, they inspire and revitalise me every weekend. Last but not least I get to spend a lot of time with my children who are on the teams and they see me giving which hopefully will result in them doing exactly the same thing – oh and by the way – they are my favourite players of all time.

He also helps out with the under 12s Lisvane Panthers Football Team. For this he has to referee and also help put up and take down flags and nets before and after the matches. John has to be available every Saturday for this and once a year for their tour. They also train once a week almost throughout the whole summer. John also supports the Gaelic Football team by driving the team to their away games and tournaments. He has to be available as and when for this.

Why don’t you try it – you’ll get out of it exactly what you put into it. Don’t sit at home watching Location, Location, Location or sit-coms. Make your community more fun and get people fit and healthy while you are at it - Just remember you’ll get fit and healthy too.

I think we’ll all agree that John has had a busy schedule this year what are his plans for next? He said that he plans to continue to help coach Llanishen RFC u13’s (backs coach), he will coach Llanishen u7’s as Head 16


THE OFFICIAL OPENING OF OUR HEADQUARTERS On the 6th of May we welcomed over 100 of our partners, consultants and Chairs of Tenant Committees to the Official Opening of our New Headquarters in Mamhilad, Monmouthshire. The building was opened by Judith Langmead, Chair of MHA, Cllr Peter Clarke Chairman of MCC and Pip Williams the Chair of the Tenants Forum.

and all those involved in the construction of the new HQ. Pip Williams of the Tenants Forum highlighted how the new building was such an improvement on previous arrangements for tenants to meet and shape the future We had a performance from a community group 7 Corners that Jenny’s ‘Making it Happen Grant’ has helped disadvantaged teenagers keep active and entertained. They put on a fantastic varied performance for us all!

The new building has achieved one of the highest environmental ratings of any building in the UK. The building is an illustration of MHA’s aims to modernise the company and grow in strength to achieve its vision of delivering quality services, sustainable homes, jobs and communities in Monmouthshire.

The Mayor of Chepstow thanked us for the invite and complimented us on such a splendid occasion. She said ‘clearly the culmination of many months of planning and work, and I think the building itself is a great example of clear simple design, with maximum environmental benefits included! - Well done to EVERYONE for making MHA what we are today!

Peter Clarke, Chairman of MCC, spoke of the tremendous strides MHA has made since transfer just three years ago and commended the sterling work MHA does in and for the community. John Keegan and the Chair of MHA’s Board, Judith Langmead thanked all of the friends MHA have made throughout the transfer process, from the consultants, legal advisors 17


CONGRATULATIONS TO JENNY & ALEX HERBERT MHA wants to send a big congratulations to Jenny and Alex who got married on the 14th May 2011 at St Mary’s and St Peters Church Tindenham. The reception was at the Abbey Mill and was absolutely stunning. Jenny looked amazing, she was very happy and said that she had had an amazing day.

ENGAGEMENT ANNOUNCEMENTS Congratulations to Nicole Porter who got engaged to her partner John in May they will be getting married in Italy next year - Can’t wait to see the wedding pics Also Congratulations to Cariad Griffiths who got engaged to her partner Daffyd last week.


CONGRATULATIONS TO ANGELA ZENATI MHA wants to congratulate Angela on the completion of her CIH level 3 in Housing Studies. Angela has been working hard over the past year.

A TRIP TO TENBY MHA are also arranging a trip to Tenby to celebrate the August sunshine. It will be held on the 31st August and buses will run from each area. If you know of any tenants who are interested, or indeed if you would like to take the day off and participate with your family, please contact Mike Metcalfe in Community Services.


RAISING MHA’S PROFILE IN THE COMMUNITY Tina has been working hard to promote the fortnightly refuse collection in Carbonne Close to help reduce fly tipping in the area and improve estate management. She set up a gazebo to raise her presence on the estate and also door knocked every single property to speak to each resident to help improve the area and MHA’s presence in the community.

TABLE TOP SALE AT CWRT SEVERN The cleaners and residents at Cwrt Severn held a table top sale at the scheme on the 16th April. An assortment of stalls plus the raffle raised over £130! (money is still coming in). The funds raised will go towards trips etc. for the tenants at Cwrt Severn.


THE ROYAL WEDDING STREET PARTY A group of committed residents from the south area of Caldicot have recently got together in partnership with their Neighbourhood officer Terry MacColl and formed the Four View’s Resident’s Association. The main aims of the group is to make their neighbourhood a better place to live.

Not only was there was plenty to eat and drink, but the Mayor of Caldicot came, there was a raffle, a ‘name the teddy’ competition, St John Ambulance service, plenty of sports and games, including a bouncy castle and various junior fitness equipment.

It truly was a great day, a reflection of Through applying for the MHA ‘Make It how a community can come together and Happen Community Grant’, Four View’s although the preparation required for the where successful in receiving a small grant party was tremendous hard work, with to help kick start their project by holding a application of road closure, risk assessment, Street Party. Not only was this to celebrate insurance, sorting out all the food and drink, the Royal Wedding but to also build up the putting together various activities on the community sense of spirit, officially launch day, getting first aid and police coverage, the formation of the Resident’s Association, organising the collection of all the tables, and of course, to raise awareness for chairs and gazebos, the project was a the poor play and youth provision in the first class example of how a few people area and gain community support for the can make a difference. Both Terry and Matt helped on the day, they conducted a development of the Recreation Field.   community consultation with the residents The Street Party was a huge success with a on the day to gather feedback. turn out of around 110 people throughout the David Morris said ‘This is a shining day with everyone having a fantastic time. example of the change in focus following The organisers really went out of their way our Directorate restructure towards to make sure there was something to do or Neighbourhood Management.’ going on. 21


ADULT LEARNERS WEEK In order to support Adult Learners Week, which took place between the 14th and the 21st May 2011, MHA supported and held a number of activities both here at Mamhilad and out in our communities. The week provided tenants and staff with the opportunity to try something new and/or brush up on their existing skills, as well as be able to mix together in an informal environment.

DLO, Jade, Philippa, Angela, John Davies, Naomi and our Chief Exec John who all contributed to the week. Thank you to everyone who got involved in all the activities and we hope you gained something from some of these different experiences.

The activities for the week were based around staff skills and ideas, with input from a wide range of departments. There was a wide variety of workshops on offer including; an insight into French culture, DIY, Gardening and Photography (to name a few).

Pictured: Learning@Work Day

Staff also had the opportunity to job shadow different departments and this was very successful, with a wide variety of staff joining teams throughout the organisation. The week would not have been possible without the input and work of a number of staff who ran each of the sessions. Thank you to Steph, Graham and the men from the

Pictured: French Taster Day 22


CAPTION COMPETITION Help us find a caption for this picture! - Put you ideas down and send them to either naomi.mitcheson@monmouthshirehousing.co.uk, pop them in the GEMs box or go to InHouse and leave your idea on the post - The Best Caption will win a prize!

SUMMER PLAYSCHEMES MHA have co-ordinated a jam packed timetable of activities for children and young people this summer. Check out the timetable below for a snapshot of what’s going on and see Community Services for copies of the individual timetables for each town.


SPOTLIGHT: WELCOME TO THE HR TEAM • aspects of the services including HR policy reviews and projects such as Investors in People, Job Evaluation and Corporate Health Standard

Our HR Team consists of Karen Williams (HR Manager), Carol Thompson (HR Assistant), Cheryl Heslop (HR Assistant) and Bethan Williams (HR Trainee). The Human Resources Team has many functions including recruitment, training, the development and monitoring of HR policies and ensuring terms and conditions are fair and reflect the needs of the organisation.

This is a busy time of year for the HR Team as they have the annual staff survey taking place. This allows them to gather feedback to find out how you are feeling and to make MHA a better company to work for. They are also coordinating the recruitment processes for this year’s intake of Apprentices, and a number of other vacancies we are currently advertising.

Individuals within the team have their own roles and responsibilities:

• Carol Thompson deals with the recruitment of employees and changes whilst in employment

The team has also been doing a lot of work to achieve a highly prestigious Corporate Health Standard Award. A number of activities have been organised and are still ongoing in the organisation, these activities are beneficial to everyone as Health and Well Being affects each and every one of us.

• Training is another vital aspect of the development of employees, which is handled by Cheryl Heslop who arranges all staff training which is assessed through your one to ones and PDRs

HR is also now involved in promoting employability outside the organisation to help our tenants get back into work.

• Bethan Williams has a trainee has had the opportunity to be involved in all 24


INHOUSE LAUNCH - 23RD JUNE 2011 Our long awaited Intranet is FINALLY here. The launch of INHOUSE will be on the 23rd June at HQ with a number of different events taking place.

the buffet. If you would like to bring in food or come to the buffet please let Bethan Williams know on 01495 761130 to ensure we have enough food for everyone.

There will be a number of demos in the Board room to show you around INHOUSE and how to use the website to get involved in what’s happening in MHA.

The Launch of INHOUSE is a very important moment for communication within MHA. With INHOUSE we will be able to communicate more effectively with everyone. You will be able to keep colleagues up to date with what you or your team is up too and it will also help to gather feedback from everyone to help MHA improve as an organisation.

The Demos will be at 10am, 11am, 12pm, 2pm & 4pm. If you attend the demo you will have the opportunity to enter into our golden ticket competition and win a meal for 2 at the cripple creek, so its definitely worth the visit.

There will be a number of promotional items available throughout the day if you come along and get involved.

There will be other competitions and forums you can get involved in on the site itself at your desk with the opportunity to win a number of smaller prizes throughout the week.

For more information on INHOUSE please contact Naomi Mitcheson on 01495 761142.

We will be holding a buffet in the staff forum between 12.30—13.30pm, where all staff can bring food in to share at lunch. John will also be unveiling the new INHOUSE kiosk during 25


EBUZZ is put together following John’s briefings every other month. This is your newsletter and it would be great to hear some of your stories! Perhaps you’d like to share social events organized within your teams, special projects outside of work, something your proud of, family stories, funding raising achievements or anything else you’d like to see in there? Please get in touch with me on 01495 761102 or email: kate.bradbrook@monmouthshirehousing.co.uk Look forward to hearing from you! Kate



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