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Public Procurement Briefing 2012:

‘Driving a Culture of Innovation and Enterprise with SMEs’ 9th March 2012 One Great George Street, Westminster

Supported by

National Federation of Builders


Contents page

Introduction

Social Media Twitter Hashtag

@ProcurementBriefing #ProcurementBriefing

A conference report will be available at www.procurementbriefing.co.uk

Wireless Internet

The inaugural Public Procurement Briefing 2012: ‘Driving a Culture of Innovation and Enterprise with SMEs’ is an opportunity for senior decision makers in central and local government and leading thinkers in the procurement space to come together for a day to examine the case for proactively opening up procurement to SMEs. Introduction .......................................3 Background .......................................4 Programme .......................................5 Workshops .......................................7 Biographies ......................................10

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The day will aim to open up a dialogue which examines the latest vision, evidence and practical solutions for overcoming key barriers to working with SMEs. The programme will take inspiration from the latest best practice; demonstrating that purchasing from SMEs is not at odds with growth and enterprise with examples of programmes that stimulate innovation and reduce risk. With high-level input from Government and suppliers, this event will seek to challenge the deep-seated mindset that “big is always best” when procuring Government services, and encourage a new culture of thinking about public sector procurement that will benefit from the innovation and creativity of smaller suppliers.

Delegate list ......................................19 “Today’s event is a fresh opportunity to think about the way Government does business – to review the contracts it signs, the goods and services it purchases and the way in which it purchases them. We need a system that will drive enterprise, benefiting from the talent and innovation of Britain’s growing SME sector. Promoting a new culture of public sector purchasing that benefits from an open, competitive and transparent system is vital for our economy. We are already making good progress, but I would like to encourage those attending today to work together to tackle the remaining barriers that prevent innovative, smaller suppliers being successful contract winners, and to address new solutions and ways of working. The event today is an opportunity to work together to continue to progress towards these goals.” - Rt Hon Francis Maude MP, Minister for Cabinet Office

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Background

Programme

In the UK, greater inclusion of smaller, local businesses in the procurement process presents a real opportunity for Government purchasers to reduce the risk of project failure through more agile programme and project management, to drive innovation through greater competition and choice, and to stimulate growth in the economy by supporting entrepreneurial businesses. In its Spending Review, the Coalition set out a programme of savings to be made throughout Government, including the renegotiation of contracts with major suppliers. With greater scrutiny of procurement spending, and with rising Government and citizen demand for more agile, risk-averse, responsive and customer-focussed service provision, particularly through digital channels, it is becoming increasingly important for decision makers to challenge the assumption that ‘big is best’ in procurement contracting and to consider new and better ways of purchasing Government goods and services with SMEs. In this tightened financial climate, it is more crucial than ever for decision makers to explore both the opportunities and barriers to procurement from SMEs, and to reform procurement strategies in order to bring about new and more efficient purchasing solutions, and thereby ensure greater value for money and better results for Government and taxpayers.  

Francis Maude

Matthew Taylor

John Collington

9.30 Registration and Coffee A chance to network with speakers and fellow delegates ahead of the first main session. 10.00 Introduction and Welcome Following the Chair’s introduction, the day will start with a short film that will bring to light key challenges and opportunities that relate to public sector purchasing with SMEs. The film will include a series of interviews and case studies which will act as a stimulus for discussion. The Rt Hon Francis Maude MP will then be invited to address the audience to briefly outline the current policy context, setting out the latest vision from the Government. • •

Chair: Matthew Taylor, Chief Executive, RSA Rt Hon Francis Maude MP, Minister for the Cabinet Office

10.20 Plenary 1: Inspiring a New Culture – Panel Discussion The opening session will aim to challenge delegates to think about why a new culture for procurement is needed, hearing about the real challenges and opportunities presented by new ways of valuing contract bids, understanding risk, and taking into account smaller, more agile, and more innovative suppliers. The format of the plenary will include a set of statements which will each provide a short perspective on one or more key assumptions made about public sector purchasing. These statements will be heard by John Collington, the Government’s Chief Procurement Officer, and Liam Maxwell, Director of ICT Futures at the Cabinet Office, who will then be invited to respond and join a panel debate. Panel to include: • • • • • •

Rt Hon Francis Maude MP, Minister for the Cabinet Office John Collington, Chief Procurement Officer, HM Government Liam Maxwell, Director, ICT Futures, Cabinet Office Dr Mark Thompson, University Lecturer in Information Systems, Cambridge Judge Business School, Cambridge Stephen Allot, Crown Representative for SMEs Sean Allam, Head of Product Sourcing and Services, John Lewis Partnership

11:00 Coffee and Networking 11.30 Plenary 2: Best Practice The second plenary session will present best practice and solutions which have been developed to overcome barriers to SME procurement, with lessons and advice from the public and the private sector, looking at the benefits of procuring to SMEs. Contributors include:

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• • • •

Charles Mindenhall, Chairman, Agilisys Megan Stowe, Global Strategic Procurement Manager, Intel Mark Wakeford, Managing Director, Stepnell Brian Deveney, Head of Procurement, Post Office

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Programme

Mark Wakeford

Workshops

Megan Stowe

Charles Mindenhall

Stephen Hilton

13.00 Lunch and Networking

Mark Glover

Christine Storry

Workshop 1 Understanding Risk Aversion and Harnessing SME Innovation

14.00 Breakout Workshops The breakout workshops will offer delegates the opportunity to break into smaller groups to focus in more depth on key practical challenges being faced. They will provide an opportunity for delegates to address particular concerns and issues they are grappling with and to explore solutions looking at best practice for implementing specific goals. Workshop topics to include: • • • •

Risk Aversion and Harnessing Innovation Supply Chains: Prompt Payment for SME Suppliers EU Myth Busting Framework Agreements

This workshop will explore assumptions held about the risks associated with procuring from SMEs, with key perspectives on why there are difficulties in this area, and how this can provide a barrier to innovation. Participants will have the opportunity to discuss legal, administrative and cultural barriers faced, as well as share ideas for overcoming them. Key questions and issues to be explored include: •

Why are SMEs perceived to be risky? Discussing and dispelling assumptions about the reliability of SMEs as direct suppliers and in supply chains.

Risk management and outcome based procurement: considering the culture shift and practical steps needed to purchase, focusing on procuring outcomes rather than specifics.

Partnering with SMEs: exploring legal and administrative structures for sharing risk, reward, and continuous improvement over the life of a contract. How can this encourage more innovative means of contracting – for example with consortia?

Bringing innovation into Whitehall and beyond: how we can bring innovative players to the procurement table, for example the SBRI and use of innovative means of pre market engagement, for example Product Surgeries.

Hear from an SME involved in the recent Innovation Launch Pad Product Surgery and how it impacted their view of procurement.

Please see page 7-9 for detailed information about each workshop. 15.30 Afternoon Tea and Networking 16.00 Plenary 3: A New Future for Public Procurement The final plenary session will respond to key issues raised during the day, summarising common challenges, new opportunities and potential solutions for driving a new culture of innovation and enterprise with SMEs. The session will begin with three brief conclusions from each workshop on the key barriers faced at key stages in the procurement process. A series of panellists will then seek to respond to some of these key issues, recommending solutions and taking next steps. Contributors include: Workshop Facilitators: • • • •

Les Mosco, Commercial Director, Ministry of Defence Katharine Davidson, Executive Director, Strategy, Cabinet Office. Sally Collier, Executive Director, Cabinet Office Stephen Allott, Crown Representative for SMEs

Contributors include: • • • • •

Les Mosco, Commercial Director, Ministry of Defence Mark Glover, Director of Business Planning, Technology Strategy Board Richard Alberg, Director and Founder, MyWorkSearch (Innovation Launch Pad Finalist) Stephen Hilton, Service Director, Bristol Futures Group, Bristol City Council Christine Storry, Market Development Manager, Bristol City Council

Closing Keynote: •

John Collington, Chief Procurement Officer, Cabinet Office

16.45 Conference Close

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Workshops

Workshops

Workshop 2 Supply Chains - Prompt Payment for SME Suppliers

Workshop 4 Framework Agreements

In many categories of public procurement, SMEs are an essential part of the supply chain, offering public sector procurers a clear opportunity to achieve greater competition, better value and innovation even where the prime supplier might be a large organisation.

This workshop will explore issues associated with the use of framework agreements to provide access to goods and services in the public sector. Participants will discuss administrative and cultural issues associated with the use of framework agreements and share ideas for alternative approaches.

At the same time, access to affordable finance is a commonly quoted barrier to growth for UK SMEs. Therefore, it is important that public sector procurers consider all of the opportunities to ensure that participants within their supply chains are able to access working capital as cheaply and quickly as possible.

As substantial spend is channelled through frameworks agreements, the following questions will be considered:

This workshop will explore:

• • •

Contributors include:

The current state of affairs: understanding the current speed of payments for invoices within the Government’s supply chain and whether SMEs face working capital issues; and, Options to deliver faster payments: open discussion around potential options to deliver faster payments for the SMEs within the Government’s supply chain, in particular Supply Chain Finance and Project Bank Accounts.

Contributors to include: • • • •

• • • • •

Do framework agreements make it harder to get full value from SME suppliers and if so, how?; How could framework agreements be changed to enable getting full value for the taxpayer from SME suppliers?; What alternatives to framework agreements might there be?.

Stephen Allott, Crown Representative for SMEs Rod Peters, Head of Relationship Management, Government Procurement Service Denise McDonagh, Home Office, representing the Government Digital Service John Lorimer, Capital Programmes Director, Manchester City Council Harry Metcalfe, Director, DXW

Katharine Davidson, Executive Director, Strategy, Cabinet Office Lex Greensill, Cabinet Office advisor on Supply Chain Finance. Michael Bennett, Performance Manager, the Highways Agency. Neil Garrod, Head of Treasury, Vodafone

Workshop 3 EU Myth Busting This workshop will explore the legislative and procurement myths and perceptions which exist from both SMEs and a purchaser’s viewpoint, which result in either: • • •

Procurers not engaging with SMEs; Procurers creating legal or commercial barriers to SMEs competing for Government contracts; or SMEs believing they simply cannot win public sector contracts.

Michael Bennet

Sally Collier

Stephen Allot

Participants will have the opportunity to discuss what they believe to be the myths which cause the greatest impact on SMEs competing and winning contracts and how these myths can be dispelled. One myth, for example, is: “I can’t talk to the public sector about their future contract requirements as it is illegal under procurement law.” Contributors to include: • •

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Sally Collier, Executive Director, Cabinet Office Roger Bickerstaff, Partner, Bird & Bird

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Biographies

Biographies

Richard Alberg Founder, MyWorkSearch

Mike Bennett Performance Manager, Highways Agency

Richard has founded and run two successful businesses. His first company was Psychometric Services Limited (PSL) and under his guidance PSL became one of the largest publishers of psychometric tests in the UK. In 2006 Richard sold PSL to Kenexa. In February 2009 he started MyWorkSearch.

Michael Bennett is a qualified accountant who has extensive experience in gas and water utilities, as well as the private engineering sector. His current role is the Commercial Performance Manager for Major Projects within the Highways Agency.

MyWorkSearch is a technology platform that successfully handholds very large numbers of people on their journey into employment. It works directly with government departments as well as many welfare to work and training providers. Richard is a frequent industry commentator and has contributed to print and broadcast media as well as the human resources trade press.

Michael is currently leading on the implementation of Project Bank Accounts (PBAs) on strategic road network improvements in England and is working closely with the Cabinet Office to ensure that benefits are fully realised for the Agency and its supply chain.

Richard was voted Personality of the Year at the annual Online Recruitment Industry Awards and in 2010 won the European LinkedIn award for Best Business Start Up and the Microsoft BizSpark award. MyWorkSearch has won numerous trade awards as well as being selected for both the Telegraph Tech 100 and Real Business Future 50 lists. Married with two children, Richard lives in North West London.

Roger Bickerstaff Partner, Bird & Bird

Sean Allam Head of Product Sourcing and Services, John Lewis Partnership

Roger has over 20 years’ experience of advising on commercial and procurement law matters relating to large-scale IT projects. This wealth of experience means that he understands the issues that arise in major projects and can provide the solutions to resolve these issues, providing advice that goes well beyond legal and contractual matters, and into the technical and commercial heart of the success of the implementation of projects.

Sean is currently Head of Product Sourcing and Services for John Lewis where he is responsible for the John Lewis supply base and the ‘Services’ John Lewis provides to its customers. This responsibility covers commercial, technical and ethical aspects of sourcing as well as operating John Lewis’s own manufacturing operations. Sean also supports the John Lewis Foundation which undertakes projects in the communities they source from. Prior to joining John Lewis four years ago Sean undertook a number of commercial customer-facing roles in Centrica and Mars, having extensive experience across the retail and service industries. He is married with a daughter and lives in Buckinghamshire.

Roger is an internationally regarded information technology (IT) lawyer who acts as a trusted advisor on some of the most complex and innovative IT projects. He is the joint head of the International IT Sector Group and specialises in all aspects of information technology and EU procurement law. His project work focuses on large-scale infrastructure contracts, including contract negotiation and procurement procedures, contract management issues and dispute resolution.

In addition to his IT law skills, Roger has particular expertise in EU procurement law issues, particularly relating to IT projects. He acts for both public sector contracting authorities and private sector bidders and has a particular speciality in the set-up and operation of framework agreements. He regularly publishes and speaks on a variety of IT law and public procurement topics. He is a trustee of the Society for Computers of Law, he sits on the Editorial Board of the Public Procurement Law Review and he is an external lecturer on the Nottingham University LLM Procurement Law course.

Stephen Allot Crown Representative for SMEs

John Collington Chief Procurement Officer, Cabinet Office

Stephen Allott is the Crown Representative for Small and Medium Enterprises working in the Cabinet Office. He is also Chairman of the Council of Advisers of Red Gate Software Ltd, a 250 person software company and the founder and a Governing Council Member of the Cambridge Computer Lab Ring, a graduate association for Cambridge University computer science graduates.

John Collington was appointed as the Government’s Chief Procurement Officer in April 2011, with the remit from the Minister of the Cabinet Office to transform how Government and Departments procure goods and services to deliver sustainable and demonstrable cost savings and value for money. This followed the successful implementation of an eight month programme which resulted in year one procurement savings in excess of £1.6bn. John also has responsibility for developing the Government’s next generation Shared Services strategy.

He has served as chairman of the board of seven SMEs and as a non-executive director on two further SMEs. He has founded and built his own start-up. Prior to that he was President, CFO and a main board director of Micromuse (NASDAQ: Muse), a London origin software company that grew from 50 to 800 people. He has also worked for McKinsey, Sun Microsystems and Xerox and is a graduate of Trinity College, Cambridge University.

Prior to joining the Cabinet Office, John spent nearly four years at the Home Office as Group Commercial Director, managing its £2.4bn annual procurement spend. Whilst there he created the leading edge low cost Procurement Centre of Excellence in Newport, South Wales. He was also responsible for leading the delivery of the Department’s Shared Services strategy, which was delivered within time and budget. John previously spent 25 years in the private sector, latterly in a number of senior global procurement and supply chain roles with Accenture following Operational & Business Development management positions with American Express, Thomas Cook and the Thomson Travel Group, specialising in corporate business travel.

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Biographies

Biographies

Sally Collier Executive Director, Cabinet Office

Neil Garrod Head of Treasury, Vodafone

Sally Collier is Executive Director of Government Procurement Policy and Capability in the Cabinet Office.

Neil Garrod is the Director of Treasury for Vodafone Group Plc, having previously held the position of a Deputy Group Treasurer for Vodafone Group Plc. Group Treasury acts as the centralized treasury for the vast majority of the Group’s 19 controlled global operating subsidiaries.

Sally’s current portfolio sees her responsible for the UK’s procurement policy and process and central government’s procurement capability. Sally’s agenda comprises leading on the development and implementation of Government policy procurement initiatives on Growth, negotiating a radical rethink of the public procurement directives, streamlining (Leaning) the procurement process, ensuring that more SMEs participate in the government marketplace, and developing new innovative ways of raising procurement capability. Sally’s career began in the private sector but having moved to the public sector in 1992 she has stayed! She has undertaken many different roles, most related to procurement or commercial in some way, save for a spell as Change Director, integrating three organisations into one. Sally has a postgraduate diploma in management and is a qualified and experienced programme manager.

He is responsible for three teams within Group Treasury which manage recourse short-term financing, liquidity and global forex exposures; long-term recourse debt financing and interest rate risk; and M&A support, internal reorganizations and energy hedging. Throughout his time at Vodafone, Neil has personally been heavily involved with the Group’s M&A activity and in particular, with establishing the valuation framework and policy which the Group uses. Over the last two years Neil has become increasingly involved with management of the risks arising from Vodafone’s defined benefit pension schemes. Prior to joining Vodafone just over nine years ago, Neil was employed within the proprietary trading area of ABB London. This was consistent with his career to date which had primarily been spent trading fixed income product for a number of investment banks which have included Goldman Sachs, Lehman Brothers and Nomura – where he established an inflation trading desk. Neil has a MSc in finance from London Business School and in 2007 gained a graduate diploma in law.

Katharine Davidson Executive Director for Strategy, Efficiency and Reform Group, Cabinet Office Katharine Davidson joined the Cabinet Office in spring 2010. She spent much of that year supporting the creation of the Efficiency and Reform Group, for which she is now Executive Director of Strategy and Management Information. She also has overall responsibility for the Fraud, Error and Debt initiative in the Cabinet Office. The Efficiency and Reform Group is charged with supporting departments in spending less while protecting front-line services, partly through efficiency initiatives (aggregated commodity procurement, negotiations with large suppliers on behalf of the Crown, management of property spend across buildings and departments, reduction of fraud and error) as well as reforming activities (transparency, new models of ownership (including mutuals) and Big Society. Before joining the civil service, the majority of Katharine’s career was spent in the private sector, in both the UK and North America. She worked for McKinsey and Company, focused primarily on financial institutions, as well as JP Morgan in Fixed Income. Outside of work, Katharine has contributed to multiple not-for-profit endeavours, in education (governor of a state comprehensive), the arts (board member for both the Canadian Opera Company and the Toronto Summer Music Festival) and health (founding organiser of the Terry Fox Run, a Canadian cancer charity). Katharine has two degrees from Harvard University, an undergraduate degree in English and American Literature, as well as an MBA.

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Mark Glover Director of Business Planning, Technology Strategy Board Mark Glover is the Director of Business Planning at the Technology Strategy Board, a business led Non Departmental Public Body tasked with accelerating UK economic growth through support and stimulation of business innovation. Prior to joining the Technology Strategy Board in January 2009, Mark spent 23 years in the Semiconductor Business where he held senior roles in Development, Project & Programme Management, Strategic Marketing, Product Marketing and Business Management. Latterly Mark was the executive team member responsible for the main Business Unit in Oxford Semiconductor, a Venture Capital backed private company. Immediately prior to that, was Vice President and General Manager of a Business Unit in Philips Semiconductors (now NXP).

Lex Greensill Advisor to the Cabinet Office on Supply Chain Issues Lex Greensill is a senior advisor to the Cabinet Office on Supply Chain Finance. He is also Chief Executive of Greensill Capital, a specialist Supply Chain Financier in the commodity sector. Before that, Lex was a Managing Director of Citibank and ran their Europe, Middle East & Africa Head of Supply Chain Finance. Prior to joining Citibank, Lex established and led Morgan Stanley’s Supply Chain Finance platform. Before Morgan Stanley, he was a venture capitalist - backing several successful start-ups. He is a Solicitor of the Supreme Court of England & Wales and the Supreme Court of Queensland and holds an MBA from Manchester Business School and a Bachelor of Laws from Queensland University of Technology.

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Biographies Stephen Hilton Service Director, Bristol Futures Group, Bristol City Council Stephen Hilton is Service Director of the Bristol Futures Group, the City Council division that aims to futureproof the city, its economy and its environment. Before this Stephen led Bristol City Council’s Connecting Bristol programme, www.connectingbristol. org, where his professional interests included: Digital Inclusion, Smart Cities, Green ICT, Open Data, Creative Industries and wireless and broadband connectivity. Stephen was a founder member and Board Member of the Government-sponsored National Digital Inclusion network. He also acts as an Expert Advisor to the European Commission on their Future Internet programme. Stephen previously set up and managed Bristol City Council’s Consultation and e-Participation Team, establishing a leading role for Bristol City Council in the area of local e-Democracy. The city was named European City for e-Democracy and Stephen received a personal award as Innovator of the Year in the Government Computing Awards. Stephen set up and ran his own research business whilst studying for his Masters Degree in Social Research Methods, which was awarded by the University of Surrey with distinction. He also has a Fine Art Degree from Leeds Metropolitan University. In his spare time Stephen makes things up on his piano. He is partially sighted.

John Lorimer Director, Capital Programme Division, Manchester City Council Heads the Capital Programme Division which is responsible for managing Manchester City Council’s £300m+ pa capital programme. The group includes both technical capability and project / programme management skills.The division is responsible for delivery of the £500m Building Schools for the Future programme and Town Hall Complex Transformation Programme. A procurement team maintains framework and similar working agreements with suppliers. 95% of the Council’s capital projects are delivered through its suite of framework arrangements, which also include professional services. John leads the Northwest Construction Hub which procures and manages construction & consultancy framework arrangements available to all public sector bodies in the North West.

Biographies Liam Maxwell Director of ICT Futures, Cabinet Office Liam Maxwell is the Director of ICT Futures in the Cabinet Office. He is responsible for the delivery the UK Government’s Open Standards policy, procurement controls for all large IT projects and works closely with the Government Digital Service to deliver the next generation of Digital by Default public services. Liam is one of the team at the Cabinet Office making procurement from SMEs simpler and easier - his focus is in the IT sector. Before joining the Cabinet Office Liam was the Lead Member for Policy at Windsor and Maidenhead where he established it as one of the vanguard Big Society communities - the first to bring in spend transparency, paying the public to recycle, timebanking adult social care and participatory budgeting while delivering the lowest council tax in the country. His background is in education and as an IT Director in FTS100 and Fortune500 companies.

Denise McDonagh Director of Home Office IT As Director of Home Office IT, Denise represents a new breed of leaders, engaging and enabling innovation and focusing on building high performing teams of predominantly Civil Servant IT professionals. She has a strong track record of challenging established norms and successfully delivering complex business and technology change in Government. At the Home Office she has been responsible for transforming the IT department, ensuring that it is poised to capitalise on pan government services, achieving 30% cost reductions, dramatically improving services, and positioning the Home Office to play an active part in the Government’s cloud programme, shaping the future strategic direction for IT within the Government. She also personally sits on many of the senior supplier forums. Outside of work, Denise is involved in a number of charitable organisations, helping homeless and disadvantaged people to improve their IT skills.

He is a Visiting Professor at Salford University. The Rt Hon Francis Maude MP Minister for the Cabinet Office.

Harry Metcalfe Director, DXW

Francis Maude is a British politician and is the incumbent Minister for the Cabinet Office and Paymaster General. As a member of parliament (MP) he represents the constituency of Horsham. Born in 1953, he was educated at Abingdon School near Oxford and later attended Cambridge University where he studied history and law.

Harry is a web geek and entrepreneur. He has a particular interest in the transformation of public services using the web, and his company, dxw, mostly work on web projects for public sector organisations. dxw has worked with many and various parts of government including The Cabinet Office, the Department of Health, the Ministry of Justice and the Government Digital Service. Most recently, dxw has begun investing in new products and services — starting with a Platform-as-aService product for running WordPress websites.

Following the Conservative Party landslide victory of 1983 Francis was elected to the North Warwickshire constituency serving from 1983-92. Between 1987-89 he served as the Minister for Corporate and Consumer Affairs. In 1989, he became the Minister for Europe in the Foreign and Commonwealth Office and later served as Financial Secretary to the Treasury between 1990-1992. In opposition Francis held a succession of prominent positions. He was appointed Shadow Secretary of State for Culture, Media and Sport in June 1997, later, Shadow Chancellor from June 1998 until February 2000 and served as Shadow Foreign Secretary from February 2000 to September 2001. From May 2005 to June 2007, Francis held the position of Chairman of the Conservative Party and in June 2007, he was appointed Shadow Minister for the Cabinet Office and Shadow Chancellor of the Duchy of Lancaster.

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Away from Government and political life, private sector positions have included serving as a director at Salomon Brothers from 1992-93 and as Managing Director at Morgan Stanley 1993-97. In May 2010, he was appointed Minister for Cabinet Office and Paymaster General within the Coalition Government and is responsible for delivering cross Government efficiencies and savings.

Harry is also responsible for TellThemWhatYouThink.org, a site that automatically aggregates central government consultation documents, and is the Vice Chair of the Open Rights Group, an NGO which campaigns to protect and preserve digital rights. In his spare time, he enjoys gaming, electronics, coding, making things, and occasionally taking things apart and putting them back together again. Across his work, Harry is interested in making public sector information discoverable and resuable, reforming copyright law, making public services more efficient and more human, making public consultation more meaningful and helping make government easier to hold to account. He thinks that the web has amazing potential to change the way government works for the better: both technologically and socially.

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Biographies

Biographies

Charles Mindenhall Chairman, Agilisys

Christine Storry Market Development Manager, Bristol City Council

Charles is Chairman of Agilisys, an IT and business process services group that serves organisations in the public and private sectors. Charles is the co-founder with Manoj Badale of Blenheim Chalcot, an investment group that has created and actively manages a portfolio of fast-growing ventures.

Christine Storry is Market Development Manager, based in the Strategic Commissioning and Procurement Service at Bristol City Council with a focus on SME and VCS engagement and development in respect of the authority’s procurement.

Charles is a non-executive director of the Rajasthan Royals, an Indian Premier League team and the chairman of Corporate Pay, a prepaid credit card provider. Charles is a founding trustee of Operation Smile UK, and the Chairman of the Charity Technology Trust (a social enterprise which works with over 12,000 charities providing technology donations and fund-raising tools).

Christine previously led the authority’s Sustainable Procurement Team which was involved in the economic, social, ethical and environmental elements of procurement.

Charles also co-founded Fluency (a voice recognition company), Eviivo (a leading travel booking platform), Steeltrace (a software tools business), the Rights Company (a media rights business), and TDX Group (a financial services business supplying most of the UK’s major banks and utilities). Charles was formally a Senior Principal at Monitor Company, and is a graduate of the University of Oxford. Les Moscow Commercial Director, Ministry of Defence Les Mosco has 30 years of senior level experience in procurement, purchasing, logistics and commercial management. He graduated in 1975 with a 1st Class Honours in Physics from Sheffield University, joined the UK coal mining industry as an Operational Research scientist and moved in to commercial work in 1979. Since then he has held a succession of senior purchasing and commercial roles in British Coal, the Scottish Office, NatWest, Amerada Hess Oil & Gas, and Railtrack/Network Rail. For four years he operated as a consultant and interim manager, including assignments as MD of a specialist procurement services company and MD and Operations Director of two renewable power companies. He joined MOD as Director Commercial for Defence Equipment & Support in 2007 and in 2011 became Director Commercial for all the MOD. He has experience of all types of acquisition, including services, outsourcing, construction and major capital equipment. He was National President of CIPS in 1995-96 and has been a member of various public sector procurement improvement groups. In his current role as Director Commercial for the MOD he is the functional head for all commercial staff in the MOD, the MOD’s Commercial Process Owner and line manager for the DE&S Commercial staff, overseeing the £16bn annual spend on equipment acquisition and support. He is the principal commercial adviser to the Chief of Defence Materiel.

Christine has an MSc Strategic Procurement Management.

Megan Stowe Procurement Manager, Corporate Strategic Procurement, Intel Corporation Megan has 14 years of experience in indirect Strategic procurement. Covering a variety of roles including Sales & Marketing, Travel, relocation, immigration & HR. She has predominantly held Global positions, working and living in Asia Pacific (10 years) and EMEA (6 years), setting global strategies, performance metrics and managing global teams. Currently, Megan looks across the indirect services/procurement supply chain (~$4B) working with the different verticals (sales & marketing, HR, Mobility, IT, Assembly test equipment and outsourcing) to ensure Intel Corporation encompasses all aspects of CSR into its supply chain initiatives and choices. She has put CSR metrics in place in the SRC, ensuring that the suppliers are tracking water, waste and carbon and trending positively along with supplier diversity metrics and goals. She is Irish/Australian/South African by nationality and grew up in Africa. She graduated from the University of Cape Town, South Africa. She has worked for Intel in both marketing/events management and procurement for 15 years in Australia, Hong Kong, Singapore and England in a regional and global role. Prior to Intel she worked for Warner Lambert Park Davis & Caltex Head office in Cape Town.

Matthew Taylor Chief Executive, RSA Matthew Taylor became Chief Executive of the RSA in November 2006. Prior to this appointment, he was Chief Adviser on Political Strategy to the Prime Minister.

Rod Peters Head of Relationship Management, GPS Rod joined the organisation in March 1999 and is currently working in Customer Services as Head of Relationship Management. He has previously held a variety of senior procurement roles with Government Procurement Service in the professional services, energy and property categories. Rod spent the first 25 years of his career with HM Customs and Excise, specialising in VAT, Management Consultancy and Procurement. He also spent time in Latvia as an Expert Procurement Consultant to the National Audit Office PHARE project.

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In July 2003, Rod was seconded to FCO Services as Board Director responsible for the Supply Chain Directorate supporting 235 UK Embassies and Missions around the world. Rod was awarded FCIPS for his contribution to the development of procurement and is a Justice of the Peace.

Matthew was appointed to the Labour Party in 1994 to establish Labour’s rebuttal operation. During the 1997 General Election he was Labour’s Director of Policy. His activities before the Labour Party included being a county councillor, a parliamentary candidate, a university research fellow and the director of a unit monitoring policy in the health service. He was the Director of the Institute for Public Policy Research between 1999 and 2003, Britain’s leading centre left think tank. Matthew has written for publications including The Times, Financial Times, Guardian, New Statesman and Prospect and is a regular contributor on Radio 4’s Moral Maze.

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Biographies Mark Thompson University Lecturer in Information Systems Cambridge Judge Business School BA (Univ. of Oxford), MSc (SOAS, Univ. of London), PhD (Univ. of Cambridge) Mark has sixteen years of information systems and change management consultancy experience, including four years with Andersen Consulting (Accenture). He is currently a Director of Methods Consulting, a UK top 20 business and IS consultancy. He is also a Main Board Member of Intellect, the UK’s leading technology trade association. In 2007-8 Mark was a senior adviser to the UK Shadow Cabinet under George Osborne, for whom he delivered an influential report proposing widespread adoption of open standards in government IT that has since become policy. He is currently advising the Cabinet Office in the development of an educational programme for senior policymakers and civil servants to support implementation of these initiatives. Mark Wakeford Managing Director, Stepnell Ltd Mark Wakeford is Managing Director of Stepnell Ltd, a £50 million turnover building and civil engineering company headquartered in Rugby. He is a graduate of Cambridge University and has worked in the construction industry since 1989. Mark believes Stepnell’s growth has come through tackling new markets with a bespoke and very technically competent service. Pioneering construction projects he has led include the awardwinning Whitecross High School PFI project, where Stepnell was the smallest corporate body to ever invest and deliver a scheme of this type. Mark has also taken a managing role in the company’s local authority construction frameworks, its major hospital contracts and Stepnell’s ongoing building programme of community-based primary care surgeries. A Chartered Civil Engineer, Mark brings a technical construction background to the forefront of Stepnell’s projects and a clear understanding of construction risk management. This has underpinned his commitment to the adoption of best practice and modern methods of management in the company which have been major drivers of growth in recent years. A former main board member of the Joint Contracts Tribunal (JCT) and the Contracts Committee, Mark currently sits on the Strategic Forum for Construction - the top industry umbrella body that advises Government and promotes industry best practice. Mark also represents The Construction Alliance a grouping of major construction trade organisations comprising the National Federation of Builders, The Federation of Master Builders, Scottish Building and The Civil Engineering Contractors’ Association. The Alliance represents over 13,500 individual SMEs, larger contractors and local builders in the UK.

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Delegate List Hayley Addisson Senior Commercial Policy Manager, Department for Work and Pensions Stefanie Agar Head of Corporate Communicatons, Agilisys Richard Alberg Chief Executive, MyWorkSearch Ltd Sean Allam Head of Product Sourcing and Services, John Lewis Partnership Stephen Allot Crown Representative for SMEs, Cabinet Office Kate Arnold Event Manager, Civic Agenda Carol Ayres Commercial Adviser, Post Office Simon Baker Programme Director, Post Office Jennie Baldwin Procurement Systems Manager, DCLG Mieke Barbé Head of Events, Civic Agenda Genevieve Bell Director of Interaction and Experience, Intel Corporation Mike Bennett Performance Manager, The Highways Agency Ian Beverley Director of Procurement, North Yorkshire County Council Roger Bickerstaff Partner, Bird & Bird Paul Bogle Policy Manager, National Federation of Builders Berty Bouton Procurement Systems Manager, DCLG Adam Bowden Surveying Director, Borras Construction Ltd Mark Bowers Joint CEO, Redfern Travel Ltd Justin Bowser Managing Director, HTK Jackie Bray Category Manager, Met Office Stephen Brookes Quantity Surveying Manager, Staffordshire County Council Samantha Butler Deputy Commercial Director, Foreign & Commonwealth Office Paul Callaghan Director of Business Development, DC Business Spencer Chapman Programme Manager, Post Office Vassos Chrysostomou Founder, IBE Partnership Malcolm Clarke Managing Director, Baxall Construction Andrew Cleminson Business Services, Detica Mel Coe Sustainable Procurement Advisor, Defra Sally Collier Executive Director, Cabinet Office John Collington Chief Procurement Officer, Cabinet Office

Pamela Cook Managing Director, Infoshare Limited David Cragg Manger of Design Consultancy, Leicestershire County Council Richard Craig Chief Executive, Charity Technology Trust Adrian Crean Managing Director, TDX Group Andrew Culver Deputy Director for Procurement, DCLG Tony Cunningham Business Development Director, Eliesha Training Lesley Currie Capital Works Programme Manager, Northamptonshire County Council Shaun Davey Chief Executive, IPL Katharine Davidson Executive Director, Strategy, Cabinet Office Brian Deveney Head of Procurement, Post Office Counters, Post Office Dave Doherty Bid Director, Agilisys Iain Dunn Principal Procurement Manager, Leeds City Council Alison Dutton Head of Sourcing Strategy, Department for Work and Pensions Peter Elliott Partner, Bird & Bird Julia Evans Chief Executive, National Federation of Builders Adam Evans Business Delivery Partner, HFBP Carol Ford Managing Director, Growing Direct Ltd Ian Forster Commercial Director, Home Office Graham Frankland Assistant Director - Resources, Hartlepool Council Neil Garrod Director of Treasury, Vodafone Darren Gibb Deputy Senior Responsible Officer (SRO) Strategic, BIS David Gigg Office of the Crown Representative, Cabinet Office Andrew Gill Managing Director, T Gill & Son Mark Glover Director of Business Planning, Technology Strategy Board Neil Golding Financial Director, R J Leighfield & Sons Ltd Gordon Graylish Vice President and General Manager, Enterprise Solutions, Intel Corporation Lex Greensill Advisor on Supply Chain Finance, Cabinet Office Maureen Gregory Head of Supplier Relationship Management, Department for Work and Pensions

Neil Griffiths Deputy Director Procurement Services, Department of Health Sean Grimes Operations Director, Agilisys Mike Gunston Project Lead, Data and Measurement, Cabinet Office Richard Hadfield Managing Director, Hadfield Consultants Errol Hammond Procurement Manager, Defra Richard Hanrahan Customer Services Development Director, Agilisys Harry Harrold Project Director, Neontribe David Harrower Procurement Project Manager, Cabinet Office John Harvey Managing Director, IRIS Consulting Ltd Jon Harvey Director, Jon Harvey Associates Adam Hill SME Programme Office, Cabinet Office Clare Hill Chief Executive, Sysdoc Ltd Stephen Hilton Service Director, Bristol Futures, Bristol City Council John Hoggard Head of Government and Education, Intellect Ruth Hollis Team Leader, SME Programme, Cabinet Office Roy Hunt Agency Contracts Manager, Land Registry Sarah Ireland Director, Strategy, Commissioning and Procurement, London Borough of Croydon Lee Jackson Commercial and Procurement Services Manager, Northumberland County Council Jane Wood Department for Work and Pensions Luke Jarvis Strategic Commercial Advisor Procurement, Department of Health Barry Jennings Associate, Bird & Bird Melinda Johnson Deputy Finance & Commercial Director, DfE John Jones Director, Landseer Partners Limited Graham Kennedy Director, Alexoria Stephen Kingan Chief Executive, Nexor Chris Kirby Strategic Communications, Cabinet Office Robin Knowles Managing Director, Civic Agenda Alan Leaman Chief Executive, Management Consultancies Association Jonathan Lewis Chair, Cabinet Office SME Panel, Live Group

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Delegate List Sue Longstaff Procurement Manager, Gateshead Metropolitan District Council John Lorimer Capital Programmes Director, Manchester City Council Simon Lydiard Head of Corporate Procurement, Department for Transport John Maddock Managing Director, Lockwoods Construction (Liverpool) Ltd Robert Manners Managing Director, T Manners & Sons Ltd Peter Martin Group Director, Sanctuary Housing Rt Hon Francis Maude MP Minister for the Cabinet Office, Cabinet Office Liam Maxwell Director for ICT Futures, Cabinet Office Robert Mcclements Chief Executive, Print Yorkshire Denise McDonagh Director of IT, Home Office Mary McKenna Director, Learning Poool Joanne Meaney Senior Commercial Advisor, DfE Sally Meecham Government Stakeholder Strategy, Post Office Harry Metcalfe Director, DXW Noel Miller Procurement Manager, Department for Culture, Media and Sport Charles Mindenhall Chairman, Agilisys Andrew Mindenhall Business Development Director, Agilisys Alastair Mitchell Chief Executive, Huddle Martin Moran Commercial Director, Post Office Paul Morrell Chief Construction Adviser, BIS Les Moscow Commercial Director, Ministry of Defence Dan Mount Head of Policy, Civic Agenda Francis Murphy Head of Procurement, London Borough of Hammersmith and Fulham Rebecca Nicholls Head of Content, Civic Agenda Andy Nicholls Head of Procurement, NHS Connecting for Health Jane Nicolson Category Manager, Department for Work and Pensions Diane Nielsen Deputy Director, North East Procurement Organisations (Nepo) Manuel Nogueira Director, And Architects

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Mark O’Neill Director, Innovation & Delivery, GDS Ken Parkin Managing Director, Turney Wylde Construction Ltd Pat Pattenden Head of Procurement Policy & Strategy, Cabinet Office David Pearson Director, Premier Partnership Nigel Pearson Procurement Category Manager, Northants Council Rupert Perkins Contracts Director, John Perkins Construction Ltd Alison Perry Managing Director, Triangle Builders Limited Rod Peters Head of Relationship Management, Government Procurement Service James Phillpott Contracts Manager, CCFE Matthew Pinner Policy Advisor, Federation of Small Businesses Haydn Poyntz Performance and Procurement Manager, Wolverhampton City Council Bob Price Bid Manager, Agilisys David Pridmore Head of Procurement, London Borough of Newham David Richards Director, Balfour Beatty Ben Rooke Procurement Manager, Defra Ben Rowlands Operating Partner, Blenheim Chalcot Daniel Ruiz Partner, Delivery Cell One Vicki Saward Government Client Group Director, Detica Ian Sears Project Leader - Procurement Reform, Cabinet Office Kevin Seller Head of Government Relations, Post Office Bhagiyash Shah Manager, Boxwood Stephen Shaylor Chief Executive Officer, Shaylor Group PLC David Sheldon Corporate Procurement Manager, Wolverhampton City Council Catharine Slevin Director, Balfour Beatty David Smith Commercial Director, Department for Work and Pensions Toby Stevens Proposition Manager - Identity Assurance, Post Office Alan Stokes Strategic Asset Management Unit Manager, Property, Worcestershire County Council

Martin Storrs Procurement Manager, Elevate East London Christine Storry Market Development Manager , Bristol City Council Megan Stowe Global Strategic Procurement Manager, Intel Stephanie Strong Collaborative Police Procurement Programme, Home Office Geoff Sykes Head of Procurement Compliance, Ministry of Justice Matthew Taylor Chief Executive, RSA Karen Temple Head of Contracts and Procurement, Barnsley Metropolitan District Council Alison Templeton Director Market Leverage, iESE Mark Thompson University Lecturer in Information Systems, Cambridge Judge Business School Julian Trent Managing Director, Peto Gary Turley Finance Director, Shaylor Group David Tyler Chief Executive, Community Matters Sal Uddin Senior Commercial Manager, Home Office Paula Vennells Managing Director, Post Office Mark Wakeford Managing Director, Stepnell Ltd Kavalneer Walia Commercial Director, HM Treasury Sue Waller Business Development Manager, Kpsol Peter Walmsley Head of Procurement Performance, FCO John Warrington Deputy Director, Policy and Research Procurement, Department of Health Rebecca Watts Commercial Development Manager, Home Office Commercial - Policing Unit Chris Wikely Principal, Quality Counts Tristan Wilkinson Head of Public Sector, EMEA, Intel Corporation David Wilson Acting Head of Procurement, Department for Energy and Climate Change Mike Young Chief Operating Officer, Post Office John Young Director, Edenvale Young Associates Ltd Catherine Zeng Strategy and Policy Team, ERG, Cabinet Office

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Procurement Briefing 2012 Conference Handbook