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LIONS, TIGERS AND BEARS, OH MY!

CITYWORKS AT THE ZOO

CHRIS KULCHAK, MARKETING COORDINATOR, AND LEE HALBROOK, SENIOR CONSULTANT, POWER ENGINEERS GEOSPATIAL AND ASSET MANAGEMENT DIVISION

I

n terms of assets, the Milwaukee

the millions of dollars of equipment

County Zoo is one of Wisconsin’s

that keeps the zoo safe and

finest. Nearly double the span

comfortable for patrons, staff, and

of San Diego’s renowned zoo at 190 acres, the Milwaukee County Zoo hosts 1.3 million people each year, making it the third-highest attended attraction in the state.

the 2,191 animals who live there.

MILWAUKEE COUNTY,

That’s one reason why, in 2016,

WISCONSIN

Milwaukee County decided to

Pop. Served: 947,735

extend the success of a Cityworks implementation at their international

Depts. Using Cityworks: County Jail, Economic

Like most modern zoos established

airport and highway division across

in the late nineteenth century, the

their enterprise. John Westrich,

Milwaukee County Zoo began as a

director of grounds and maintenance,

collection of animals displayed for

couldn’t have been happier. He’d seen

entertainment and to expand the

the improvement in the work order

Staff Using Cityworks: 200+

public’s knowledge of the world.

and asset management process at

Now, however, their mission has

the airport and was eager to begin

User Since: 2007

evolved to promote an appreciation

the transition from manual paper

for all animals and to support

forms to a much more efficient

conservation of their diverse habitats.

and accurate software system.

The zoo’s commitment to

Because of the scope and diversity

else—including the

conservation doesn’t end with

of the zoo’s assets and processes,

electric substation, the 28,000-gallon

species and habitats, though. Taking

Westrich knew the conversion

aquarium, the 60-year-old steam

care of what they have extends

wouldn’t happen overnight. The

engine train, the animal health center

to every aspect of their 600,000

animals’ information is managed

and the life support system for every

square feet of building space and

in ZIMS, a unified global database.

animal—would require conversion

32 CITYWORKS MAGAZINE

Development, Facilities & Maintenance, Fleet, Parks, Transit, Zoo

But data on nearly everything

Profile for Cityworks | Azteca Systems, LLC

Cityworks Magazine Fall 2018  

The Power of Location Intelligence for Public Asset Management

Cityworks Magazine Fall 2018  

The Power of Location Intelligence for Public Asset Management