Construction Environmental Management Plan In addition to the procedure listed in the CCP, each sub-plan provides detail on the project complaints process. For example, any complaints related to noise and vibration will be recorded in a Project Complaints Register. These complaints must be promptly investigated to resolve the cause of the complaint (refer to the CNV DWP in Appendix L of this CEMP). The Link Alliance will provide Auckland Council's Noise Complaints Team with contact details for the CRLL Complaints Team to ensure noise related complaints are communicated and addressed as quickly as possible.
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