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SOCIAL SERVICES DESCRIPTION The Department of Social Services administers a variety of federal and local financial assistance and human services programs. The Department’s services are categorized into five broad service areas: Financial Services, Employment Services, Foster Care Services, Child/Adult Prevention/Protection Services, and Community Corrections. FY 2019 ACCOMPLISHMENTS 

Successfully converted all benefit program cases into the new Virginia Case Management System.

Awarded a certificate at the annual Virginia League of Social Services Executives (VLSSE) Conference for being one of 16 local departments to demonstrate error free compliance during the Childcare Program Payment Accuracy Review.

Researched and deployed a check-in kiosk as an electronic customer tracking record to manage and improve customer wait times and overall customer service.

Collaborated with Paul D. Camp Community College to train students in the school’s Fast Track Health Care Program which provided 14 students with 3 nationally recognized credentials including Certified Clinical Medical Assistant, Certified Phlebotomy Technician, and Certified EKG Technician.


To process benefit applications in a timely manner in accordance with State standards. (Leisure, Health, and Wellness)

To continue the focus on preventative measures to decrease the number of children entering into foster care. (Leisure, Health, and Wellness)

To advocate for improved efficiencies in maximizing federal and state funding streams. (Financial Stability)

To host employment fairs, and assist existing and new businesses by providing recruitment space and a pool of qualified applicants. (Expanded Economic Development)

STATISTICS/PERFORMANCE MEASURES Persons/Households receiving SNAP Persons/Households receiving TANF Households receiving Medicaid Children in Foster Care Visitors at Workforce Development Ctr. Persons in Community Corrections Program Average Length of Supervision time

FY 18 Actual 10,676 520 12,495 13 16,328 547 219 days

FY 19 Projected 10,800 500 13,000 18 15,500 557 250 days

FY 20 Estimate 11,000 475 13,100 16 16,000 562 235 days 129

Profile for City of Suffolk, Virginia

Adopted FY20 Operating and Capital Budget  

Adopted FY20 Operating and Capital Budget