‘A New Beginning’
GEOGRAPHIC INFORMATION SYSTEMS (GIS)
HUMAN RESOURCES (HR)
INFORMATION TECHNOLOGY (IT)
BOARDS & COMMISSIONS
RECREATION & PARKS
CONTACT US 3
STRATEGIC PLAN 2016-2018 MISSION
To be an exceptional City.
Johns Creek strives to provide for an exceptional residential community with ease of movement throughout, an alive town center, and a vibrant business community.
GOAL 1: TRANSPORTATION
GOAL 4: GOVERNMENT EFFICIENCY
Provide a comprehensive transportation network that facilitates ease of movement throughout the city. 1.1. Update 5-Year Transportation Master Plan by end of FY 2017 1.2. Develop a Funding Strategy for transportation projects by end of FY 2017
GOAL 2: RECREATION & PARKS
Ensure a complete recreation and parks system that aligns with the goals and needs of the community. 2.1. Finalize and adopt the Recreation and Parks Plan by 3/31/16. 2.2. Implement the priorities of the adopted plan (dates of completion per adopted plan). Develop Parks: Bell Road, Morton Road (first), State Bridge, Cauley Creek, Technology Park Linear Park 2.3. Develop a funding strategy for recreation and parks projects by end of FY 2016
GOAL 3: ECONOMIC DEVELOPMENT
Implement a holistic economic development plan approach that addresses infrastructure workforce, community, and land development needs. 3.1. Develop Redevelopment Plans for commercial nodes in the city by end of FY 2017 3.2. Develop recommendations to streamline corporate taxes and regulatory filings by end of FY 2016 3.3. Complete roll-out of the brand by end of FY 2017 3.4. Determine governance model and appropriate relationships with partner organizations/associations by end of FY 2016 3.5. Complete evaluation of options related to the Cauley Creek water reclamation facility by end of FY 2016
Develop an innovative and cost-effective approach to exceptional service delivery. 4.1. Complete 10-Year Financial Model by FY 2016 - June 4.2. Increase accountability to define performance, measures, metrics, and targets for governmental departments and services by end of FY 2016 4.3 Right-source city functions by end of FY 2016 4.4. Re-evaluate contract service model by FY 2017 - May 4.5. Review financial sourcing model for staffing by end of FY 2016 4.6. Establish a task force to develop strategies for improved civic engagement (becoming more proactive) â&#x20AC;&#x201C; by end of FY 2016 4.7. Review purchasing policies and process (including contracting) by end of FY 2016 4.8. Establish a task force to complete a review of the Charter by end of FY 2016 4.9. Improve efficiency of council meetings FY 2016 - April 4.10. Leverage technology to increase service levels and improve productivity ongoing
GOAL 5: PUBLIC SAFETY
Provide leading levels of public safety. 5.1. Complete strategy to align Fire Department resources with community needs by end of FY 2016 5.2. Participate in regional efforts to address drug problem by end of FY 2016
GOAL 6: SENSE OF COMMUNITY
Preserve our residential character and enhance our sense of community. 6.1. Establish a task force to identify ways to embrace our cultural ethnicity by end of FY 2016 6.2. Establish a task force to identify ways to support our schools by end of FY 2016 6.3. Update Comprehensive Land Use Plan by end of FY 2017 -Realign land development regulations to support Land Use Plan by end of FY 2018 6.4. Develop a Town Center Plan (including location determination) by end of FY 2017: Catalyst, Municipal Complex, Arts Center, Conference and Hotel Space
safest city in georgia (HOMESNACKS.NET, NATIONAL COUNCIL FOR HOME SAFETY & SECURITY, NEIGHBORHOODSCOUT.COM)
BEST SUBURB TO LIVE IN GEORGIA (NICHE.COM)
CITY TO LIVE IN GEORGIA (24/7 WALL ST)
MOST CULTURALLY DIVERSE SMALL CITY IN U.S. (WALLETHUB)
mayor’s message After the amazing year the City of Johns Creek had in 2017, I thought nothing could come close, but I was mistaken. The year that was 2018 quite remarkably eclipsed the previous year in terms of accolades, accomplishments and achievements. This reaffirms my belief that being exceptional does not happen overnight but exceptional is something that is nurtured and cultivated over time with careful planning and thoughtful strategy. At its core, the City of Johns Creek is defined by outstanding homes and neighborhoods, some of the most highly acclaimed schools within Georgia, and being consistently ranked as one of the safest cities in Georgia. This all translates to Johns Creek being considered one of the safest and most highly desired residential communities in the nation. These successes and honors are backed by results achieved through the city’s talented staff and leaders. It is these professionals who apply expertise and ingenuity daily, helping our city complete its goals and initiatives in a safe, professional, and timely manner. When detailing the key accomplishments of 2018 it’s fitting to begin with the hard work and commitment that went into establishing a foundation for the new City Hall and Municipal Government complex. Set to be unveiled and occupied in 2019, city management and staff kept the renovation and construction project on target and under budget. Once complete, the city’s new City Hall building will be home to administration, Fire Department headquarters, Municipal Court and the Police department. Another critical accomplishment for 2018, and a vital document outlining the future of our city, is the Johns Creek Comprehensive Plan. Completed and approved by City Council in 2018, the plan
includes Johns Creek’s vision for the future and incorporates resident feedback, community input and detailed plans for redevelopment, parks, roadways, trails, and other activities that directly impact where they live. Being renowned and recognized for safety and security is due to the brave men and women of our Police and Fire Departments. It takes quality individuals supported by exemplary tools and assets to deliver exceptional services for the entire community. Without their skill, best practices and commitment, our city would not have achieved the accolades it retains today. Lastly, our city’s infrastructure is incredibly important to maintain, upgrade, and advance. Through the extraordinary efforts of the city’s Public Works and Recreation and Parks departments, we have upgraded intersections, repaved entire neighborhoods, created trail connections and sidewalk additions, converted fields to synthetic turf to increase playing time, and invested in our greenspace, natural surroundings, important and historic structures to create amenities and assets unlike any municipality in the region. The list of 2018 accomplishments is outstanding, but we still have more successes to attain in order to meet the needs and expectations of our residents, businesses and visitors. As we move forward in creating a Johns Creek of which we can all be proud, it will be our commitment and passion that will allow us to make strides to be the exception among many.
“The list of 2018 accomplishments is outstanding, but we still have more successes to attain in order to meet the needs and expectations of our residents, businesses and visitors.” - MAYOR MIKE BODKER
city council The Johns Creek City Council is composed of the Mayor and six Council members vested with the legislative authority of the cityâ&#x20AC;&#x2122;s municipal government.
sworn into office. Incumbent Mayor Mike Bodker and City Council members Lenny Zaprowski and Stephanie Endres also took the Oath of Office.
The City Council is primarily responsible for establishing policies and adopting ordinances. They regulate revenues and expenditures, incur debt and approve the final operating and capital budgets for the city.
Residents are encouraged to attend City Council meetings, which are held twice per month. Meetings are also live-streamed online. Meeting dates, times, and agendas are available on the City website: www.JohnsCreekGA.gov.
In 2018, newly-elected Johns Creek City Council member John Bradberry was
STEVE BROADBENT POST 6
STEPHANIE ENDRES POST 5
CHRIS COUGHLIN POST 4
MIKE BODKER MAYOR
JOHN BRADBERRY POST 3
JAY LIN POST 2
LENNY ZAPROWSKI POST 1 MAYOR PRO TEM
EMAIL US ELECTEDOFFICIALS@JOHNSCREEKGA.GOV
City Manager Warren Hutmacher is responsible for the effective administration and operation of all services for the City of Johns Creek. He tracks the progress of a variety of city projects, monitors the day-to-day activities of city departments and maintains necessary intergovernmental relationships with federal, state, and local governments. The City Administration team includes Eric Taylor, senior assistant city manager; and Kimberly Greer, assistant city manager, and Executive Assistant Tanya Connolly-Walsh.
In 2018, City Administration finalized the guaranteed maximum price for construction/renovation of the new City Hall building and advanced the project throughout the year leading up to the March 25, 2019 move into the building. Hutmacher and his team updated the Fulton County Animal Control intergovernmental agreement and negotiated an intergovernmental agreement with the City of Alpharetta to split the cost of a traffic calming project on Buice Road. The team also negotiated lease extensions for interim City Hall and Police/Municipal Court Headquarters to coincide with the move to the new City Hall building. And, City Administration negotiated a contract amendment with Jacobs Engineering to add a traffic signal engineer and shift traffic administration to a more proactive approach.
BOARDS & COMMISSIONS
30 MEETINGS IN 2018
45 BOARD & COMMITTEE MEMBERS in 2018
Board of Zoning Appeals
Provides recommendations relating to Land Use Petitions utilizing the vision and objectives as outlined in the Comprehensive Plan and accompanying regulatory ordinances, such as Zoning and Land Use regulations. Meets the first Tuesday of each month, 7 p.m.
Hears appeals of the Zoning Ordinance and other Land Development regulations and interpretations of the Community Development Department. Meets third Tuesday each month, 7 p.m.
Construction Board of Appeals
Arts & Culture Board
Decides on cases requesting variances or code interpretation, or to appeal a staff decision relating to regulatory ordinances. Meets as needed.
Public Art Board Provides recommendations and develops standards for Public Art and any related criteria for sites and public art pieces. Meets as needed.
Advisory board in matters of policy / administration regarding art and culture, submits recommendations on related matters, proposed programs, or artwork. Meets third Thursday of each month, 6:30 p.m.
recreation & Parks advisory committee The Recreation & Parks Advisory Committee provides input and recommendations to City Council in matters of policy of City-owned parks and the recreation programs operated in said parks, including direction on the Cityâ&#x20AC;&#x2122;s Recreation & Parks Strategic Pan and Park Bond program. Meets third Wednesday of each month, 6:30 p.m.
The City Clerk’s Office preserves and provides public access to the city’s official and historical records; provides support to the Mayor, City Council, and City Manager, and facilitates the city’s overall legislative process. In 2018, the City Clerk’s Office implemented agenda management software to electronically submit, review, and publish agendas. Staff received annual election training and coordinated candidate filings for a Special Election, General Election, and Run-off.
OATHS OF OFFICE ADMINISTERED
In addition to the City Council meetings, the City Clerk’s Office prepared agendas and aided in 12 Convention & Visitors Bureau meetings, nine Arts & Culture Board meetings, and six Recreation & Parks Advisory Committee meetings.
23 CITY COUNCIL WORK SESSIONS & MEETINGS
ADDITIONAL MEETINGS: TOWN HALLS, WORKSHOPS, MILLAGE & SPECIAL CALLED HEARINGS
27 1,031 1 OPEN RECORDS REQUESTS PROCESSED
RESOLUTIONS DOCUMENTED & PUBLISHED
communications You may have attended the Johns Creek International Festival, read the monthly City Newsletter, or attended a public input meeting for a road construction project in 2018. The City of Johns Creek’s Communications Department monitors and manages the city’s public outreach and engagement activities, including media relations. Johns Creek has many information outlets including the city website, e-newsletters, social media channels, videos, photography, and promotional materials. In 2018, the city received three Hermes Creative Awards for its video “Innovation Johns Creek,” the city’s 2017 Annual Report, and 2017 Recreation & Parks Brochure, respectively. The department also received three Vega Awards for the same projects, as well as for its weekly “7 in 70” video published on social media and on the city website.
The department produced 169 media releases in 2018, which covered various topics such as the purchase of land for the city’s fourth fire station, the strategic focus on the “iHeart Johns Creek” initiative, and the approval of the city’s Comprehensive Plan. For 2018, the city website received more than 1 million page views, driven by fresh content and regular updates. Additionally, the city has more than 57,000 followers on Facebook, Instagram, Twitter, and YouTube combined. The department sent 111 e-newsletters to more than 16,000 subscribers.
1 VIDEOS ON CITY WEBSITE & SOCIAL MEDIA
million page views on city website
57 thousand social media followers
community development Community Development strives to ensure land development and zoning regulations are fairly administered and consistent with the policies and goals established by the City Council. In 2018, the department completed the process for updating the cityâ&#x20AC;&#x2122;s Comprehensive Plan. The plan includes Johns Creekâ&#x20AC;&#x2122;s vision for the future and strategies for achievement, encompassing transportation planning, policy objectives, future development, issues and opportunities, long-range activities and more.
The department underwent the Community Rating System update with the National Flood Insurance Program in 2018. The rating process and renewal was a major project and the city improved its rating from an 8 to a 7, which helps reduce flood insurance rates for residents. Community Development also completed field work in the Long Indian Creek watershed, which will help determine long-term maintenance options for the overall stormwater system. The department also created a Stormwater Guide for Homeowners to help residents better understand stormwater-related issues.
illegal signs removed
1 33 NEW COMMERCIAL PERMITS ISSUED 12
LAND DEVELOPMENT PERMITS ISSUED
19 COMPREHENSIVE PLAN MEETINGS & WORKSHOPS
fiffiinance The Finance Department is responsible for financial accounting and reporting, treasury management, budget preparation, preparing the Comprehensive Annual Financial report, administering processing and preparation of the city’s payroll and payments to city vendors. In 2018, the Finance Department updated the city’s purchasing policy, which included updates to procurement thresholds, protest procedures, and specifying scoring and weighting criteria to be included in requests for proposals.
The department closed completed and lingering capital projects totaling $2.3 million to allow reallocation to new projects in the fiscal year 2019 budget. The Finance Department’s focus on fiduciary management was on display in 2018, evidenced in several recognitions from outside agencies. The city received an unmodified “clean” audit opinion for 2017 finances. The city also received the Government Finance Officers Association (GFOA) Certificate of Achievement for Excellence in Financial Reporting and the GFOA Distinguished Budget Presentation Award.
MILLION FISCAL YEAR 2019 BUDGET
FIRE In 2018, the Johns Creek Fire Department (JCFD) continued its focus on fire education and prevention, quality emergency medical care, technical rescue and hazardous materials emergency response â&#x20AC;&#x201C; making the community safer every day. In an effort to improve response times in northern and central Johns Creek, City Council authorized the purchase of 1.8 acres of land for a fourth Johns Creek Fire Station on Kimball Bridge Road. JCFD unveiled two new fire trucks in 2018, including a 32-foot-long fire engine and a 59-foot-long ladder truck. Both have enhanced capabilities and various operational improvements.
460 SERVICE CALLS
EMERGENCY SERVICES RESPONSES
FIRE INCIDENT RESPONSES
GEOGRAPHIC INFORMATION SYSTEMS The City’s Geographic Information System (GIS) department debuted the world’s first Amazon Alexa skill powered by open data in 2018. The skill, named “City of Johns Creek,” answers questions about zoning, office hours, calendar events, and more. GIS received the Amazon Web Services (AWS) City on a Cloud Challenge award for its creation of the skill. GIS partnered with Mapillary, a computer vision and machine learning company with a companion smartphone app, to involve Johns Creek residents in mapping more than 300 miles of roads in the city and capturing more than 100,000 images, resulting in more than 7,000 street signs being mapped and added to the city’s inventory. GIS staff received their Federal Aviation Administration (FAA) licenses to fly drones, which enables the city to capture data that is used to make better, more accurate maps; 3D renderings of specific areas of the City for planning purposes; and capturing high-quality images and video of city parks and events.
MILES OF ROADS MAPPED THROUGH MAPILLARY PARTNERSHIP
HUMAN RESOURCES Human Resources (HR) provides centralized support to the Cityâ&#x20AC;&#x2122;s employees, management staff, and City Council in the areas of employee relations, training and development, wellness, recruitment, compensation, risk management, and employee benefits administration.
AVERAGE CITY EMPLOYEE TENURE IN 12 YEARS OF CITYHOOD
HRâ&#x20AC;&#x2122;s goals are to support a strengths-based culture, encourage employee engagement, and provide a work environment that is conducive to professionalism and high-quality performance while providing career opportunity advancement based on merit and job performance.
2 .. 6 2 5
STAFF TO CITIZEN RATIO* (*Includes city staff, contractors & public safety personnel)
INFORMATION TECHNOLOGY Information Technology (IT) department keeps City offices connected using a variety of technologies to enhance operations at City Hall, Municipal Court, and Park Place.
In 2018, IT was heavily involved in the design and construction of the new city hall. In preparation the impending relocation of municipal and polices services to the same building, the department reviewed requirements and implemented several cost saving efficiencies to improve performance and overall system availability.
84 7 closed service requests
491 ONLINE BUSINESS RENEWALS PROCESSED
MOST EMAILS RECEIVED BY ONE USER IN 2018
municipal court Municipal Court handles city code violations, including environmental and traffic violations within Johns Creek through two court sessions per week and quarterly bench trial sessions. The court continuously works to implement new standards, improving efficiency in the court process. In 2018, Municipal Court successfully continued the paper-on-demand procedure, which allows each judicial official access to the courtâ&#x20AC;&#x2122;s record management system live in court. Municipal Courtâ&#x20AC;&#x2122;s clearance rate, a state standard that measures how the court is keeping up with its incoming caseload, increased by 5 percent from 2017 to 105%.
, 93 72 number of citations fiffiiled (incoming)
, 43 76 number of citations disposed (outgoing)
The Municipal Court also measures its time-to-disposition, a national standard for state trial courts, ending the fiscal year at an 88% disposition rate.
882 Number of students participated in STOP program 18
clearance rate percentage
In 2018, the City of Johns Creek was named the #1 Safest City in Georgia (Homesnacks.net, 24/7 Wall St, National Council for Home Safety and Security, and NeighborhoodScout.com), thanks in large part to the Johns Creek Police Department (JCPD) delivering a high level of quality service to more than 84,000 and nearly 2,000 businesses in Georgiaâ&#x20AC;&#x2122;s 10th largest city.
number of burglaries
JCPD was re-accredited with Excellence through the Gold Standards Process by the Commission on Accreditation for Law Enforcement Agencies (CALEA). There are approximately 180,000 law enforcement agencies in the country and only 665, or 3.7 percent, are accredited by CALEA. JCPD continues to provide community policing services and programs, including the popular Woman & Teen Self Defense classes, Police and Community Together (PACT) neighborhood watch and SHIELD business watch, and radKIDS, which teaches self defense techniques.
9708 , number of training hours
number of service/complaints police calls
number of kids in radKIDSÂŽ class
PUBLIC WORKS With 252 miles of roads, 77 traffic signals, 20 bridges, and more than 80 miles of trails and sidewalks along major roads, Public Works plans, constructs, maintains, and maximizes the cityâ&#x20AC;&#x2122;s transportation system. The department completed several projects in 2018, including the Abbotts Bridge Road (Jones Bridge Road to Parsons) project, Parsons and Brumbelow roads sidewalks, and the Rogers Circle sidewalk. Public Works also completed traffic signal upgrades along McGinnis Ferry, two traffic signal replacements on Old Alabama Road, a pavement condition study, and the fourth year of the Neighborhood Repaving Plan. The city is continuing to work with
40.53 NUMBER OF ROAD MILES RESURFACED
state and federal authorities on the widening of Kimball Bridge Road from State Bridge Road to Jones Bridge Road. The department continues to hold various public input meetings regarding future transportation projects, including Transportation Special Local Option Sales Tax (TSPLOST) projects, which range from road widening to sidewalk additions. In 2018, eight TSPLOST projects were in the engineering phase (State Bridge Road widening from Medlock to the Chattahoochee River; Barnwell Road at Holcomb Bridge Road; Bell Road at McGinnis Ferry Road;
223 , 1211
SQUARE FEET OF SIDEWALK REPAIRED/ REPLACED
1,1 1 1 POTHOLES REPAIRED
Bell Road at Medlock Bridge Road; Bell Road at Rogers Circle south; McGinnis Ferry Road; Bell Road over Cauley Creek tributary; and Bell Road at Cauley Creek Park). Five projects entered right-of-way acquisition (State Bridge Road widening from Medlock to the Chattahoochee River; Barnwell Road at Holcomb Bridge Road; Bell Road at McGinnis Ferry Road; Bell Road at Medlock Bridge Road; and Bell Road at Rogers Circle south). Public Works continues to deliver success and looks forward to an exciting new set of projects in 2019.
3 7,600 LINEAR FEET OF CURB & GUTTER REPAIRED/INSTALLED
RECREATION & PARKS Have you seen the three new synthetic turf fields at Newtown and Shakerag parks? In 2018, athletes competed on the new lacrosse and soccer fields at Newtown Park, and main field at Shakerag Park, which were converted to synthetic turf fields. The Recreation & Parks Division spearheaded the installation of the turf fields, which allows for sports seasons to occur with minimal disruption and increased play time in conditions that would have otherwise been lost to rain. Recreation & Parks worked with Autrey Mill Nature Preserve to renovate the Farm Museum on the property. The 781-squarefoot museum serves as a focal point in the preservation of local history through the display, interpretation, and protection of farming implements and artifacts that are indigenous to Johns Creek. In spring 2018, the city announced that Johns Creek will become the permanent home for the recently retired â&#x20AC;&#x153;The Wall That Healsâ&#x20AC;? Vietnam Veterans Memorial replica that visited the city in 2017. The 250-foot replica of the Vietnam Veterans Memorial in Washington, DC, honors the more than three million Americans who served in the U.S. Armed Forces in Vietnam. Fundraising efforts are underway for the installation of The Wall That Heals, which will be permanently housed in Newtown Park, adjacent to the Veterans Memorial Walk.
estimated number of special event attendees NUMBER OF PARK PLACE PARTICIPANTS
284 NUMBER OF PAVILION RENTALS
CITY OF JOHNS CREEK 11360 LAKEFIELD DRIVE JOHNS CREEK, GA 30097
678-512-3200 INFO@JOHNSCREEKGA.GOV WWW.JOHNSCREEKGA.GOV 23