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COMMISSIONERS’ REPORT 2016


“As President of the City and Guilds of London Institute, I would like to congratulate the successful organisations who have been awarded the Princess Royal Training Award 2016. In this first year, I am pleased that the awards attracted more than a hundred applications from a wide range of sectors and organisations of all sizes. The quality was very high and reflects the wealth of training and staff development that employers are undertaking. The assessment process was robust and appropriately demanding and my Commissioners and I are delighted with the ways in which the criteria of the three Hallmarks were met. Those who reached the standard are indeed exemplars of best practice and I am looking forward to them sharing their stories of success and the impact training has had on their organisations and people. It gives me great pleasure to recognise the thirty-four successful organisations as worthy recipients of the award. I would encourage others to consider applying for the Princess Royal Training Awards 2017 and gain recognition for the excellent work that we know is taking place across the UK.”

HRH The Princess Royal President, City and Guilds of  London Institute


“As President of the City and Guilds of London Institute, I would like to congratulate the successful organisations who have been awarded the Princess Royal Training Award 2016. In this first year, I am pleased that the awards attracted more than a hundred applications from a wide range of sectors and organisations of all sizes. The quality was very high and reflects the wealth of training and staff development that employers are undertaking. The assessment process was robust and appropriately demanding and my Commissioners and I are delighted with the ways in which the criteria of the three Hallmarks were met. Those who reached the standard are indeed exemplars of best practice and I am looking forward to them sharing their stories of success and the impact training has had on their organisations and people. It gives me great pleasure to recognise the thirty-four successful organisations as worthy recipients of the award. I would encourage others to consider applying for the Princess Royal Training Awards 2017 and gain recognition for the excellent work that we know is taking place across the UK.”

HRH The Princess Royal President, City and Guilds of  London Institute


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2016 awarded organisations

Excellence doesn’t happen by chance. In today’s uncertain economy, more than ever, employers must align investment in training to the objectives of their business. Whether they’ve addressed a skills gap, improved productivity or developed new leaders to grow their businesses, the awarded organisations deserve to be recognised for their achievements.” Chris Jones Group Chief  Executive, City & Guilds Group

A&G Precision and Sons Ltd

East of England Co-operative

J. Murphy & Sons Limited

Asda Stores Ltd

EE*

Kainos

Babcock International Group

Fujitsu

Mercedes-Benz UK

BAE Systems plc

Ginsters Van Sales Company

National Grid

Bentley Motors Limited Bernicia Group Caring Homes Group Dale Power Solutions Ltd ISS UK Ltd

Starbucks Coffee Company UK The Donkey Sanctuary Thomas Cook UK Transport for London

Green Lighting Ltd

National Museums Northern Ireland

Hilti GB Limited

National Star College

Unipart Group

Home Instead Senior Care

Queensmill School

University of York

IBM UK Ltd

Ricoh UK

Wakefield Council

TUI Group

*EE was awarded for two entries


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2016 awarded organisations

Excellence doesn’t happen by chance. In today’s uncertain economy, more than ever, employers must align investment in training to the objectives of their business. Whether they’ve addressed a skills gap, improved productivity or developed new leaders to grow their businesses, the awarded organisations deserve to be recognised for their achievements.” Chris Jones Group Chief  Executive, City & Guilds Group

A&G Precision and Sons Ltd

East of England Co-operative

J. Murphy & Sons Limited

Asda Stores Ltd

EE*

Kainos

Babcock International Group

Fujitsu

Mercedes-Benz UK

BAE Systems plc

Ginsters Van Sales Company

National Grid

Bentley Motors Limited Bernicia Group Caring Homes Group Dale Power Solutions Ltd ISS UK Ltd

Starbucks Coffee Company UK The Donkey Sanctuary Thomas Cook UK Transport for London

Green Lighting Ltd

National Museums Northern Ireland

Hilti GB Limited

National Star College

Unipart Group

Home Instead Senior Care

Queensmill School

University of York

IBM UK Ltd

Ricoh UK

Wakefield Council

TUI Group

*EE was awarded for two entries


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Our first year T

raining your people can make a significant impact on the success of your business. This is the message that came out of the inaugural year of the Princess Royal Training Awards. We saw a wide range of applications illustrating the breadth of training that is taking place in response to identified business needs. The Commissioners identified a number of themes that emerged which we believe currently reflect the specific areas of interest and importance for employers. There was a noticeable contrast between employers who use training as a short term tactical solution to a specific business problem, and those who saw it as the foundation for delivering longterm organisational growth. In either case, the Commissioners were keen to see a clear link between business need and the planning and delivery of the programme – it was important to evidence the ‘why’. For some businesses it was as fundamental as business survival in challenging times and for others it meant growing the next generation of their skilled workforce.


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Our first year T

raining your people can make a significant impact on the success of your business. This is the message that came out of the inaugural year of the Princess Royal Training Awards. We saw a wide range of applications illustrating the breadth of training that is taking place in response to identified business needs. The Commissioners identified a number of themes that emerged which we believe currently reflect the specific areas of interest and importance for employers. There was a noticeable contrast between employers who use training as a short term tactical solution to a specific business problem, and those who saw it as the foundation for delivering longterm organisational growth. In either case, the Commissioners were keen to see a clear link between business need and the planning and delivery of the programme – it was important to evidence the ‘why’. For some businesses it was as fundamental as business survival in challenging times and for others it meant growing the next generation of their skilled workforce.


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Motivational leadership One element that was essential regardless of the size of the organisation or the objective of the programme was the need for motivational leadership and commitment from senior management. Employee engagement and commitment reflected that of senior management in the successful applications. Equally significant was encouraging learners to have the opportunity to input into their training. This drove ownership and dedication and where the learner’s own voice spoke, the application was brought to life. Indeed, assessors and City & Guilds Group Ambassadors all reported how inspirational the validation visits proved to be, especially when they met the learners. Of course, not all applications that were made in this first year were successful. However it was pleasing to see companies using the process to self-assess themselves and indicate they would use the feedback to build stronger applications next year. These organisations are the ‘ones to watch’ as we are sure they will provide a rich source of applications in future years. Measuring impact We saw a marked contrast between applicants who provided robust evaluation against set objectives and those who found it harder to either define their initial objectives or evidence impact effectively. We encouraged careful planning and well-defined evaluation processes. Only through this can

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As many employers face workforces that span three and even four generations, many are turning to training to ensure their intergenerational teams work together effectively and have the chance to learn from one another.” learning and development demonstrate its return on investment and its contribution to business success. The Princess Royal Training Awards team will be looking to provide additional support for applicants in 2017 in how best to both evidence return on investment and measure impact. Developing talent A significant number of applications related to apprenticeship programmes, evidencing the increasing use of apprentices to grow and develop talent pipelines for companies and addressing the challenge of an ageing workforce. Many of the apprentices we met were inspirational and excellent ambassadors for both their employers and their generation. The ageing population also emerged as the driver for higher quality skills in the care sector. This proved to be the case not just in residential care but also in the retail sector when


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Motivational leadership One element that was essential regardless of the size of the organisation or the objective of the programme was the need for motivational leadership and commitment from senior management. Employee engagement and commitment reflected that of senior management in the successful applications. Equally significant was encouraging learners to have the opportunity to input into their training. This drove ownership and dedication and where the learner’s own voice spoke, the application was brought to life. Indeed, assessors and City & Guilds Group Ambassadors all reported how inspirational the validation visits proved to be, especially when they met the learners. Of course, not all applications that were made in this first year were successful. However it was pleasing to see companies using the process to self-assess themselves and indicate they would use the feedback to build stronger applications next year. These organisations are the ‘ones to watch’ as we are sure they will provide a rich source of applications in future years. Measuring impact We saw a marked contrast between applicants who provided robust evaluation against set objectives and those who found it harder to either define their initial objectives or evidence impact effectively. We encouraged careful planning and well-defined evaluation processes. Only through this can

7

As many employers face workforces that span three and even four generations, many are turning to training to ensure their intergenerational teams work together effectively and have the chance to learn from one another.” learning and development demonstrate its return on investment and its contribution to business success. The Princess Royal Training Awards team will be looking to provide additional support for applicants in 2017 in how best to both evidence return on investment and measure impact. Developing talent A significant number of applications related to apprenticeship programmes, evidencing the increasing use of apprentices to grow and develop talent pipelines for companies and addressing the challenge of an ageing workforce. Many of the apprentices we met were inspirational and excellent ambassadors for both their employers and their generation. The ageing population also emerged as the driver for higher quality skills in the care sector. This proved to be the case not just in residential care but also in the retail sector when


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“Although applications from all sectors and across the UK are encouraged, the Commission is particularly keen to see small and medium sized businesses showcase their best practice and the impact of training. dealing with challenges like dementia in the community. There was much good practice to share, and we will be encouraging award recipients to ensure that others benefit from their successes too. As many employers face workforces that span three and even four generations, many are turning to training to ensure their intergenerational teams work together effectively and have the chance to learn from one another. The Commission is keen to encourage identifying and sharing best practice about how an ageing workforce can be best reskilled in an age of increasing technology. All shapes and sizes Although applications from all sectors and across the UK are encouraged, the Commission is particularly keen to see small and medium sized businesses showcase their best practice and the impact of training. However it does recognise the challenges small businesses face and encourages

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the Princess Royal Training Awards team to be as supportive as possible. The Commission also believes in the value of the awards across all industry sectors recognising that today, there really are no unskilled jobs and that attitude to training is often reflective of a wider approach to work for both individuals and management alike. As Chair and on behalf of the Commission I congratulate all the successful applicants for the Princess Royal Training Awards 2016, and encourage them to celebrate and share their success.

Pat Stringfellow MBE HonFCGI Chair of the Princess Royal Training Awards Commission and Trustee of the City and Guilds of  London Institute August 2016


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“Although applications from all sectors and across the UK are encouraged, the Commission is particularly keen to see small and medium sized businesses showcase their best practice and the impact of training. dealing with challenges like dementia in the community. There was much good practice to share, and we will be encouraging award recipients to ensure that others benefit from their successes too. As many employers face workforces that span three and even four generations, many are turning to training to ensure their intergenerational teams work together effectively and have the chance to learn from one another. The Commission is keen to encourage identifying and sharing best practice about how an ageing workforce can be best reskilled in an age of increasing technology. All shapes and sizes Although applications from all sectors and across the UK are encouraged, the Commission is particularly keen to see small and medium sized businesses showcase their best practice and the impact of training. However it does recognise the challenges small businesses face and encourages

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the Princess Royal Training Awards team to be as supportive as possible. The Commission also believes in the value of the awards across all industry sectors recognising that today, there really are no unskilled jobs and that attitude to training is often reflective of a wider approach to work for both individuals and management alike. As Chair and on behalf of the Commission I congratulate all the successful applicants for the Princess Royal Training Awards 2016, and encourage them to celebrate and share their success.

Pat Stringfellow MBE HonFCGI Chair of the Princess Royal Training Awards Commission and Trustee of the City and Guilds of  London Institute August 2016


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Applicants from across the UK

215 Number of registrations of interest.

110 Number of applications.

Our applicants came from all regions of the UK. We were pleased to see that the number of applications were in most cases proportionate to the size of the local populations.

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6

10 4

9

17

34

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Number of awarded organisations.

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9

17

19 Our applicants come from all over the UK. This map shows the regional spread for all of our applications.

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Our keen focus and investment in training has been essential in supporting us through a period of significant reform and modernisation. It has helped nurture the talent and potential of our staff and has enabled us to connect even further with our visitors. The Princess Royal Training Awards celebrate our achievements and we are truly delighted to have received the award.�

Our Apprenticeship programme is vital in attracting and retaining skilled talent and invaluable to our longer-term succession planning strategy. We have received national recognition for our programme previously but gaining the award puts us in a different league, showcasing that we have reached a standard of training excellence within the power solutions industry.�

Nicola Thompson, Head of Organisational Development National Museums Northern Ireland

Mark Carter, Business Support Manager Dale Power Solutions


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11

Applicants from across the UK

215 Number of registrations of interest.

110 Number of applications.

Our applicants came from all regions of the UK. We were pleased to see that the number of applications were in most cases proportionate to the size of the local populations.

2

6

10 4

9

17

34

8

Number of awarded organisations.

3

9

17

19 Our applicants come from all over the UK. This map shows the regional spread for all of our applications.

7

Our keen focus and investment in training has been essential in supporting us through a period of significant reform and modernisation. It has helped nurture the talent and potential of our staff and has enabled us to connect even further with our visitors. The Princess Royal Training Awards celebrate our achievements and we are truly delighted to have received the award.�

Our Apprenticeship programme is vital in attracting and retaining skilled talent and invaluable to our longer-term succession planning strategy. We have received national recognition for our programme previously but gaining the award puts us in a different league, showcasing that we have reached a standard of training excellence within the power solutions industry.�

Nicola Thompson, Head of Organisational Development National Museums Northern Ireland

Mark Carter, Business Support Manager Dale Power Solutions


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The awards by sector

Aviation & Defence

Property

Manufacturing and engineering

Banking, insurance and finance

Our Commissioners The Princess Royal Training Awards Commission comprises HRH The Princess Royal and ten senior leaders from the business and learning and development community.

Travel, transport and logistics

Professional services

Construction and engineering

Public sector

HRH The Princess Royal President, City and Guilds of London Institute Telecoms

Retail

Healthcare

Technology

Food and beverages

Media and publishing

Energy and utilities

Education and training

Culture, entertainment and events

Charities and not-for-profit

Recruitment

Pat Stringfellow MBE HonFCGI, Chair of Commission

Steve Holliday, Chief Executive, National Grid plc

Ann Brown, HR Director, Nationwide

Chris Jones, Group Chief Executive, City & Guilds Group

Peter Cheese, Chief Executive, CIPD

Frances O’Grady FCGI, General Secretary, TUC

Mark Duddridge, Chairman of the Cornwall & Isles of Scilly LEP

Stewart Segal FCGI, Director of Strategy at 3aaa

Sir Roy Gardner FCGI, Chairman, Serco plc

Carmen Watson, Chairman, Pertemps Ltd


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The awards by sector

Aviation & Defence

Property

Manufacturing and engineering

Banking, insurance and finance

Our Commissioners The Princess Royal Training Awards Commission comprises HRH The Princess Royal and ten senior leaders from the business and learning and development community.

Travel, transport and logistics

Professional services

Construction and engineering

Public sector

HRH The Princess Royal President, City and Guilds of London Institute Telecoms

Retail

Healthcare

Technology

Food and beverages

Media and publishing

Energy and utilities

Education and training

Culture, entertainment and events

Charities and not-for-profit

Recruitment

Pat Stringfellow MBE HonFCGI, Chair of Commission

Steve Holliday, Chief Executive, National Grid plc

Ann Brown, HR Director, Nationwide

Chris Jones, Group Chief Executive, City & Guilds Group

Peter Cheese, Chief Executive, CIPD

Frances O’Grady FCGI, General Secretary, TUC

Mark Duddridge, Chairman of the Cornwall & Isles of Scilly LEP

Stewart Segal FCGI, Director of Strategy at 3aaa

Sir Roy Gardner FCGI, Chairman, Serco plc

Carmen Watson, Chairman, Pertemps Ltd


Stand out from the crowd The Princess Royal Training Awards is a new honour for employers in the UK who have created lasting impact by successfully linking their skills development needs to business performance. Delivered by the City & Guilds Group, the awards recognise the achievement of a standard of excellence rather than selecting overall winners. Any organisation in the UK can apply for an award and it’s free to enter. Register your interest at www.princessroyaltrainingawards.com Applications open January 2017

Princess Royal Training Awards - Commissioners' Report 2016  

The Princess Royal Training Awards is a new honour for employers in the UK who have created lasting impact by successfully linking their ski...

Princess Royal Training Awards - Commissioners' Report 2016  

The Princess Royal Training Awards is a new honour for employers in the UK who have created lasting impact by successfully linking their ski...

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