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NEWS

DECEMBER 11, 2013 • CJN-MMA • A5

CLERMONT COUNTY BOARD OF DD Clermont County Board of Developmental Disabilities 2012 Annual Report and Outcomes Management Summary Executive Summary – Sharon Woodrow, Superintendent As we review the accomplishments and challenges of 2012, it is apparent that in spite of the fiscal challenges we all have faced, many individuals and their families were supported by the Clermont County Board of DD with services that they needed. Our Board’s commitment to finding ways to fund immediate needs for as many people as possible resulted in over 400 individuals receiving services from our various waiting lists. I am really proud of that and of our staff who have worked so diligently to make that happen. 2012 introduced a new funding stream to our board. The Self Empowering Life Funding (SELF) Waiver, which allows individuals to direct what services are funded to make their lives better and safer, was introduced by the Ohio Department of Developmental Disabilities, and Clermont DD requested 40 of them to be spread out over 2012 and 2013. It is our belief that individuals and families should be the “driver” of their services and work in partnership with us on a budget to direct the most efficient and effective services and supports. Another very exciting development in 2012 was the culmination of planning between our Board, the Ohio Department of Developmental Disabilities and Hamilton County Developmental Disabilities Services for two houses which will allow individuals from the Southwest Ohio Developmental Center to move into the community with the appropriate supports they need to be successful. For several years, there has been a commitment to reduce the size of institutions in Ohio, and we are proud to have been part of a major project which supports that commitment. This has been a thoughtful and planful venture, and we are looking forward to its first full year in 2013. In July of 2012, Governor Kasich signed the Employment First Initiative which directs our system to make employment for individuals with disabilities a priority. Clermont DD has long supported this concept and in 2012 we ramped up current services by expanding a major project which targets young people with disabilities still in high school. This project is also a partnership – between county boards of DD, and the Rehabilitation Services Commission. It is everyone’s hope that by making employment a priority, fewer individuals with disabilities will have to rely on facilitybased services. And, these individuals will become tax paying citizens – fully included in their communities. Exciting stuff! As you read through this report, I hope that you will see the results of the dedication and strategic planning that our Board and staff

Wildey School is a special education option on the continuum of services, addressing intensive medical/physical needs, multiple disabilities, significant behaviors, and Autism Spectrum Disorders in a public separate facility for students age 6 through 22. School Age enrollment decreased by 6% between September, 2011 and September, 2012. 7 students graduated in May, 2012, and 5 new students enrolled in August, 2012. Classrooms had an average of 6 students per class; each class had an instructor and instructor assistant; 18 students required additional assistance of an educational aide, and 3 students required a personal nurse which was provided by the home district. All 3rd-8th grade students are required to take the Ohio Achievement Test (OAT) and 10th grade students are required to take the Ohio Graduation Test (OGT). 14 students participated in the OAT (grades 3-8). Scores range from Advanced, Accelerated, Proficient and Basic. All grades were assessed in Reading and Math. Grades 5 and 8 were also assessed in Science. No Social Studies in 2012. 7 students participated in the OGT. (10th grade). Scores ranged from Advanced, Accelerated, Proficient, and Basic. All Indicator 16 compliance deadlines were met by completing 100% of all IEP’s and Evaluation Team Reports (ETR) on time. 14 ETR meetings were held during the 2011-2012 school year. Additional School Age statistics in 2012: Received a $1,000 grant from the Greater Cincinnati Foundation Learning Links program titled “Let’s Be Interactive.” Financial support from the Wildey PTO included a gazebo with a swing and benches for the courtyard; supporting several events that increased family engagement (Grandparents Day and the Christmas Carnival); donated funds for students to attend field trips; the purchase of classroom materials and pool equipment. Major menu changes occurred at the beginning of the 2012/2013 school year to be in compliance with the new rules for a healthy lunch as part of the National School Lunch Program. The School Lunch Program was reviewed in December, 2012; a positive review was received. Over 80% of families now receive information from the email list. The School Age website page was redesigned in 2012. Wildey provided training/internship opportunities for many college students from Xavier and the UC to complete observations for special education classes and education internships. The “Wild Dog Treat” business sold dog treats in the community and at the Milford Craft Show (December); bird feeders were added to the craft booth in 2012. Students participated

have worked so hard to accomplish. And, most important, I hope you can see how the lives of individuals with developmental disabilities have been supported - educationally, socially, and vocationally.

in Special Olympics—swimming, bowling, basketball, track, and field events. One student attended the State Special Olympics Games in Columbus. Community activities in 2012: transition classrooms spent one day a week in the community to develop transitional skills; students volunteered at Matthew 25: Ministries; field trips included a day at the Brown County Fair, Fishing with a Friend at the Southern Ohio Coonhunters Club, Newport Aquarium, and a symphony performance at Music Hall. We used SurveyMonkey in the fall for our satisfaction survey this year; paper surveys were sent to families not on our email list. Survey results recap: 95% attended IEP meetings in person or by phone; 100% felt the IEP team listened to concerns and answered questions; 80% felt their child’s needs are being prioritized in the IEP; 95% rated communication as excellent.

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Infants, Toddlers, and their Families (Early Childhood Services) Clermont DD’s Early Childhood Services strive to provide the best services for children, ages birth to three, and their families. This department includes Early Intervention, Help Me Grow, and the Regional Infant Hearing Program. Early Intervention (EI) includes specialized services for children under the age of three with a developmental delay, disability or a diagnosed medical or physical condition. Help Me Grow (HMG) is the system for the coordination and implementation of services for children birth to three. The HMG Program received an increase of 22% referrals over last year. The Home Visitation component of HMG was absorbed by the Ohio Department of Health, and they contract directly with local providers thus bypassing DD altogether. Clermont HMG Central Intake continues to receive all referrals for both programs, but only provides services for children who qualify for Part C funding. Referrals for Home Visitation go directly to the local providers. The Regional Infant Hearing Program (RIHP) provides services for children birth to three identified with hearing loss and their families. RIHP received several hundred referrals and served an average of 55 children/families per month. This enrollment number has remained the same for several years. The Early Childhood oversight and monitoring agencies include the Ohio Department of Health, Ohio Department of Developmental Disabilities and Local Family and Children First Council Opportunities for families/ caregivers to provide feedback in 2012 included: ongoing phone surveys to families by Families Connected; exit surveys by phone conducted by Families Connected; quarterly roundtable discussions by Families Connected; anecdotal feedback from families on a regular basis as a part of routine service delivery; a specialized, targeted survey in 2012 by the Ohio Department of Health; ongoing administrative review of requests made by families for changes in services as well as celebrations shared by families throughout the calendar year; phone survey conducted by the Director of Early Childhood Services. In a sample of 82 phone attempts by Families Connected from Jan.-Oct., only 29 actual contacts were made. The most successful feedback quantitatively from families/caregivers occurs during direct visits with families as a part of ongoing services. During the Early Childhood Director’s phone survey to parents and caregivers in the fall: 98% were totally satisfied with services; parents mentioned how much they love the respite program; parents were very positive/ grateful for Early Childhood Services. The monitoring of each child’s outcomes on their Individual Family Service Plan (IFSP) and their developmental progress is also utilized as a source of input to this program. IFSP goals are tallied/tracked to insure that goals and services are well matched. Individuals served by Early Childhood Services: Early Intervention—465; Waiting List—0; Active Enrollees as of December 31, 2012—215. Children, Teens, and Young Adults (School Age Services) The Thomas A. Wildey School serves students residing in Batavia, Bethel, Blanchester, Clermont Northeastern, Felicity, Goshen, Milford, New Richmond, West Clermont, Western Brown, and Williamsburg school districts. As of December, 2012, the Wildey School served 46 students. The Thomas A.

Adults in the Workplace (Adult Services Program) The Adult Services Department is Clermont DD’s largest division with traditional workshops, community employment, leisure activities, and retirement programs. In 2012: an exercise area was added at the Grissom Center; we expanded Employment First Initiatives; we continued to redefine the mission of current enclave sites to make them more transitional to community employment; we expanded the number of smaller work and activity areas to serve individuals that may require this due to their sensitivity to noise or over stimulating environments; the Bridges to Transition Project offered the opportunity to provide schoolto-work transition to students aged 14-22. In 2012, the department was able to serve over 20 students by providing Job Seeking Skills Training in their schools and paid work experiences throughout the school year and in the summer; students enrolled in Bridges worked onsite at Coney Island Amusement Park, the Muscular Dystrophy Association, Grants Farm, the Clermont County Public Library (Owensville Branch), and Clermont YMCA. The Donald A. Collins Center underwent renovation. Individuals at the Wildey Center participated in recreation and leisure programming in 2012. Small group outings in the community took place, including the exploration of service projects; the Next Chapter Book Club continued in the community; a music sensory room was completed in the Wildey Adult Wing; Supported Employment Enclaves included work experiences in housekeeping, production, document scanning preparation, and lawn crews; Community Employment Services placed 23 individuals in community jobs and 65 people in community work assessments. Total billing to the Bureau of Vocational Rehabilitation was $228,631.25; there was no waiting list for Community Employment; several employers from the community served as volunteers on the Clermont DD Business Advisory Council; Clermont DD recognized Marty Ward as Business Associate of the Year at the October Clermont Chamber Monthly Luncheon. Adult Services continues to use various means to obtain feedback regarding the programs offered and their quality. This is done through the Individual Planning process, satisfaction surveys and also through the use of Client Council meetings. In addition to soliciting feedback from the individuals served, feedback was also obtained from families, guardians, providers and other stakeholders. In 2012, a volunteer contacted individuals, family members, guardians and providers to conduct satisfaction surveys: 99% of those surveyed were happy with being made aware of the day program options available; 98% or better were happy with overall building upkeep, program accessibility, and building comfort; 9% of respondents were “somewhat dissatisfied” with the safety in the programs. Comments in this

section shared concerns about building security (buildings being locked to not allow visitors free access). There were also suggestions to install cameras in the programs, both in the buildings and on buses; 95% were satisfied (with the majority being very satisfied) with the direct staff’s interactions with individuals. These included questions about their friendliness, treating individuals with dignity and respect, being trained well, and providing enough support when needed; 98% of respondents were satisfied with their program managers. These questions focused on program manager availability, knowledge, and follow through. The biggest concern shared was about program manager turnover; the lowest total response in the survey was an 86% satisfaction rate with the availability of work in the program; there were large increases from surveys past in overall satisfaction with the quality of the activity programs offered (95% satisfaction rate). Comments included that individuals were much happier with the types of activities they had to choose from and the types of community outings they had a chance to participate in. The swim program continued to be very popular with many comments about how nice it was to have that option available to individuals; overall satisfaction with transportation services was 96%. Satisfaction results were much higher in the area of transportation than in the past. In 2012 there was an uptick in the amount and variety of work from our different contracted partners. Additionally, there was expansion in the number of individuals going to the Bryan Enclave due to increased demand at that location. Locked doors were installed at the Donald A. Collins Center and Grissom Center with a security procedure for allowing visitors to enter, but not freely. Community Supports In 2012, the Community Support Services Department (CSS) embraced the mission of creating the best possible and most meaningful life experience for all the individuals we plan for and support through County Board services. The CSS Department encompasses service and support administration and work related to home and community based waivers, supported living, the adult services individual budget option, self-determination, behavior support, alternative options, crisis intervention, intake and eligibility, provider support, and provider compliance. Also managed and monitored by CSS is oversight of contracts including those for Providers of Supported Living and Individual Budgets, provision of in-home behavior support (CITE), Family Support Services (SWO COG), capital housing (CCAN), guardianship (Personal Guardianship Services) and respite coordination. We reorganized the Community Support Services Department, adding positions and reallocating duties to increase efficiency and effectiveness. The Intake and Eligibility Specialist represented Clermont DD as a Supports Intensity Scale (SIS) Interviewer in addition to the duties of her job description. She partnered with nine other interviewers in the Southwest/West Central Ohio ten-county region to assess individuals selected and willing to participate in the SIS Project. The target group to be assessed includes IO Waiver recipients who have billed annual costs, excluding day services, of $130,000 or more and individuals receiving services in a State Developmental Center. We utilized technology to a much higher degree. Staff training increased. CSS learned how to implement the Self Empowered Life Funding (SELF) Waiver and the Transitional Waiver (TDD) within the mandated guidelines. The demand for specialized services was greater and exceeded the funds available to continue to offer funding for everyone on existing waiting lists. 358 family members who received funding from Family Support Services. Prioritization of funding was limited by available funds to a broad base of families with a maximum annual amount of $1,000. Alternative Options was fully implemented in 2012. The new funding system derived from asking people what they need NOW besides being placed on a waiting list for a Waiver or Supported Living. In March, we began authorizing designated alternative options funding for children’s summer camp programs. We made contact with 77 families who were on the camp waiting list, offering local tax dollars to provide a camping opportunity designed with their child’s interest and support needs in mind. In April, we began tackling the Waiting List for other services under the Alternative Option Funding categories. This included respite, after-school and specialized summer care, transportation, environmental modification and “other.” Staff participated in training on February 1 about providing services to individuals who are victims of domestic violence & sexual assault. On May 21, our Provider Meeting featured the Prevention Education Coordinator for The YWCA Eastern Area, who presented training on “Sexual Assault: Responsive Service to Survivors with Disabilities.” Providers participated in an ongoing curriculum development and facilitation of groups of individuals with disabilities to provide education and information on rights and responses. A presentation to individuals with disabilities was hosted at the May 25 People In Action (PIA) Meeting on rights and responses. A YWCA trainer along with PIA members orchestrated the first in a series of training. PIA officers planned a SELF ADVOCACY one-day conference on November 30 that included sessions on Music Therapy, Healthy Cooking, Speaking Up, and Learning about Voting. A Volunteer Mentoring Program was designed in partnership with local colleges to use student interns as volunteers for Clermont DD. In exchange for course credit, the students were linked to children with developmental disabilities who would benefit from a mentor. Clermont DD participated in the Ohio Telemedicine Project for individuals with co-occurring mental illness and developmental disabilities needing ongoing psychiatric services but challenged to receive it due to limited resources for this service in our county; 4 individuals are currently participating. We continue our contract with the Resident Home Corporation for CITE (Community Integrated Training and Education) services to provide in-home behavior support and give training to assist families with effective techniques. 24 families received consultation from CITE in 2012. Community Support Services worked with Lifepoint Solutions to set up a Dialectical Behavior Therapy group at Clermont DD. Final selection and demographics were finalized in late 2012 for weekly individual and group sessions that begin in January, 2013. We continued to collaborate respite efforts and share the Gift of Time Respite concept with other county boards. Other projects included working to implement the Sanctuary Model, discussions with DODD regarding the challenges of serving young people with multiple diagnoses, histories of trauma, and a complexity of issues that require specialized service delivery and support. The Waiting List report of 12/31/12 indicates there are 692 unduplicated requests for either a waiver or supported living. Feedback from individuals, families, and providers continues to be very important to Clermont DD and the Community Support Service Division. 399 surveys sent out with 103 responses, a 25% return rate which was an excellent response. There was a satisfaction rate of 99%.

Community Partnership and Awareness The Communications and Community Relations Department has four main areas that serve as a pipeline between Clermont DD and the community: media relations, volunteer coordination, community activities, and fundraisers. Clermont DD staff served the community by being a Board member on the Partnership for Mental Health Board, participating in community committees and groups including the Batavia Rotary, Southwestern Ohio COG public relations group, Social Marketing Committee for FAST TRAC, the Clermont Chamber of Commerce Foundation’s LEAD Clermont Advisory Committee, the Clermont County Township Association, and the Ohio Valley Long Term Recovery Committee. Dancing with the Stars Extravaganza for Respite was held on March 9 at the Holiday Inn Eastgate with Guy and Kristy Guckenberger winning the Mirror Ball Trophy. School groups volunteered in 2012 including the Miami Valley Christian Academy spring carnival on April 18; St. Louis Catholic School 8th graders participated in craft projects for the Clermont County FAST TRAC “My Feelings Are A Work of Art” Projects on May 9; 2 students from Grant Career Center’s Allied Health Program; the Teacher Academy from Grant participated in Disability Awareness Curriculum in April. An activity survey was sent to 615 individuals who were eligible to participate in the Community Activity Program. 44 surveys were completed for a 7% return rate; 21 were interested in Wii Tournaments; 20 would like to volunteer in the community; 25 would like to see more physical education/open gym classes; 27 were interested in learning a new skill; 30 were interested in a Spring Bowling League, in addition to the Fall League that is already on our regular schedule. The UC Community Health Nursing Department sent four student nurses for clinicals April-June, and September-December. On May 15, Gorman Heritage Farms unveiled their new accessible wagon at a Wildey ceremony with over 100 people in attendance. Clermont DD presented info to Crisis Intervention Team Training May 3 and September 12; this was law enforcement training. The Clermont Chamber of Commerce hosted a Morning Mixer at the Wildey Center on May 24 with over 50 chamber members in attendance. Clermont DD hosted an informational booth at the Clermont Fair and made announcements at the Paging Booth as well. We distributed 2,000 cookbooks, over 1,000 ink pens, and at least 2,000 fans. Clermont DD partnered with the Ohio Department of Natural Resources, Clermont County Game Warden, Clermont DD Empowers Me Board, the Clermont County Juvenile Probation Department and Southern Ohio Coonhunters Association to present “Fishing with a Friend” on October 5; almost 200 people participated from the workshops and school age programs. Our agency participated in many outreach expos throughout the year: Clermont Chamber Business Expo in April, Workforce One’s Youth Career Fair at UC Clermont College in April, Summer and Other Adventures Expo at Tri-County Mall in February, and Felicity “Cool Tools for School” back-toschool festival in August. A free Breast Cancer Awareness Walk was held in October at the Wildey Center. Frankie Hughart and Linda Eppler from Clermont Senior Services judged the annual Halloween Costume Contest at the Grissom Building on October 31. Clermont DD’s Recognition Dinner on November 1 recognized volunteers, providers, Supported Living Council Members, Board Members, and other community members who made a difference in our lives in 2012. On November 7, the Community Relations Department hosted over 80 people at Pattison Park Lodge for the annual Fall Bowling League Awards. 141 surveys were sent via SurveyMonkey.com to community stakeholders including county leaders, village/township representatives, and board members. 30 surveys were returned, for a return rate of 21%. The survey asked 7 questions: 1. Clermont DD offers several services to individuals with developmental disabilities. Please check all services you are familiar with in the list below: 76.7% Early Childhood; 93.3% School Age; 86.7% Adult Services; 73.3% Community Employment Services; 56.7% Self-Advocacy; 2. Do you feel we are fulfilling our mission for individuals and families in Clermont County? 66.7% Above and beyond; 30.0% To the best of ability; 3.3% Agency could better fulfill its mission; 3. If you knew someone was in need of services, would you know how to make a referral to our agency? 93.3% Yes; 6.7% No; 4. How would you like to receive information about our agency? 17.9% Post Office Mail; 82.1% Email; 25.0%Social Media; 21.4% Via postings on Website; 5. Our newsletter will be going to an every-other-month schedule in 2013. What information would you like to see provided within it? 82.1 % Activity Information; 42.9% Referral; Information; 82.1% Photos of Events/ Services; 64.3 % Detailed Program/Service Information; 6. Clermont DD holds several events each year. What events would you like to see continue in 2013? 85.2% Dancing with the Stars; 77.8% Car Show; 25.9% Night with Sinatra Levy Event; 37.0% Motorcycle Ride; 59.3% 5K for the DD Levy. 7. Overall, how do you feel about the value and quality of Clermont DD Services? (1 = very satisfied, 5 = least satisfied). 1 = 70%; 2 = 3.3%; 3 – 16.7%; 4 – 3.3%; 5 = 6.7%. Investigations The Investigative Unit for the Clermont County Board of DD manages information for all DD service providers; including County Boardoperated programs and services, involving significant incidents that pose a risk to the health and safety of individuals with DD. This information is generated through the Major Unusual Incident (MUI) process. The Ohio Department of DD defines certain types of occurrences as Major Unusual Incidents, or incidents that have the potential to pose a significant risk to the health and safety of the individuals we serve. 2012 saw an increase in the rate of MUI reporting of about 13.2% over 2011. Hospitalization remains the most frequently reported incident, accounting for an average of 27% of all Major Unusual Incidents. Reporting numbers across all categories are very similar in nature to 2011. Additionally, ICFMR facilities continue to report one of the highest percentages of Major Unusual Incidents, accounting for 27% of the incidents filed. Licensed waiver facilities accounted for 16% of reports, and the remainder from workshops and other home and community-based services. Clermont DD conducts a quarterly review of all MUIs occurring within the program and services it operates. The County Board of DD additionally monitors and reviews the incidents occurring in services provided by individual service contractors. The County Board monitors Total MUIs filed and assesses quarterly reviews conducted by private agency providers as well. The Ohio Department of Developmental Disabilities conducts an annual compliance review of the incident reporting process. Safety and Emergency Preparedness When an EF-3 tornado hit southern Clermont County on March 2, 2012, Clermont DD was immediately called upon to organize volunteers. Clermont DD acts as the Volunteer Reception Center (VRC) in a disaster situation; this is

our way of giving back to the community which, in turn, keeps an accurate record of people who are volunteering in each disaster zone. Just 3 hours after the tornado occurred, Clermont DD was called to action. This entailed answering a cell phone 12-14 hours each day in the beginning and later registering those callers as volunteers. Clermont DD’s Wildey Center acted as the VRC from March 3-6, where staff registered citizens to volunteer in three donation centers across the county. A Clermont DD van became the VRC on March 7, opening in the Zimmer Power Plant parking lot to register volunteers for Moscow (the village that took the most-direct hit), Tate, Franklin, and Monroe Townships. Clermont DD staff operated at this location until Sunday, March 11, when volunteers were no longer needed. Over 1,100 volunteers were registered. We continued to assist with projects through the Ohio Valley Long Term Recovery Committee and served on the Citizen Corps Council.

Business Operations The Business Operations Department provides several key functions to the Agency: fiscal operations, information technology, risk management and safety, human resources, administrative quality and compliance, facilities management, and transportation management. These functions are essential to assist the Agency in accomplishing its mission. Fiscal Operations - Maintaining the financial stability of the Agency is attributed to adhering to budgets, analyzing financial forecasts, longterm planning including a capital improvement plan and budget, finding ways to be more efficient and developing new revenue sources. To monitor the budget, the Director of Business Operations presented to the Board monthly financial statements to include a fund balance report, budget to actual statements and a recap of monthly expenses. Additionally, the Board received quarterly a five-year forecast to assist the Board in making long-term operations and service decisions. In summary the Agency operated within budget and is good standing moving forward into 2013. Information Technology - In 2012 the IT department purchased 2 new servers and replaced all outdated laptops and desktop computers. We also purchased and implemented Intellinetics document imaging software, to transition from a paper to an electronic environment. Senior Administration reviewed and updated the agency’s records retention schedules. Risk Management and Safety - There were no major changes to the Risk Management Plan in 2012. Human Resources - The County Commissioners made changes to the health insurance benefits slated for 2013, and the Assistant Director participated in many meetings to provide input and represent our employees. The web-based training program was continued in 2012 and expanded to include additional classes based on specific needs and requests from departments. We participated in union negotiations meetings, which were successfully completed by the end of the year with a new contract agreed upon for 2013 through the end of 2015. Administrative Quality and Compliance - We continued to monitor operations throughout the agency to ensure that we remain in compliance with all of our accrediting bodies and the many rules and regulations. We not only reviewed our annual CARF Conformance to Quality, but prepared for our Accreditation Survey by the Ohio Department of Developmental Disabilities (ODODD). We ended 2012 with anticipation that we had everything in place for a successful DODD Accreditation survey in January, 2013, at which time we achieved the maximum award. Facilities Management - In August 2012, the Business Operations Department reorganized internally and the Facilities Coordinator began reporting directly to the Director of Business Operations. Transportation Management We continued our contract with First Transit for Adult Services transportation and vehicle maintenance after we went out for bid again in early 2012. Three vans were purchased for the Adult Services fleet. 2012 Revenue – $17,973,826 Breakdown: Adult that includes Adult Services, Employment Services, Enclaves, Individual Budgets, Self Determination: $9,633,133 (54%); Community Services includes Supported Living, Family Resource Services, I/O and Level One, Room and Board, Non-Waiver Community Srvc - $4,762,108 (27); Service and Support

includes Case Management, Service and Support Admin., Staff involved in Community Services, Investigations: $2,060,250 (11%); Transportation for Adult Services: $1,518,335 (8%). 2012 Expenses - $18,266,030 Breakdown (descriptions same as above): Adult: $7,342,012 (40%); Community Services: $2,984,169 (16%); Early Intervention includes Early Intervention, Regional Infant Hearing Program, and Help Me Grow: $2,140,513; Service and Support: $2,065,137 (11%); School Age (Wildey School): $2,016,202 (11%); Transportation - $1,717,996 (10%). Fundraisers include: Dancing with the Stars - $5,232; Flying Pig Marathon - $850; 5K for the Levy - $1,000; Car Show - $1,800; Quaker Steak and Lube Bike Nights - $1,075. Strategic Partners in 2012 included the Regional Autism Advisory Council, Clermont DD Empowers Me Board, the Business Advisory Council, Ohio Valley Goodwill Industries, Inc, the

2040 US HIGHWAY 50 • BATAVIA, OH 45103 Southwestern Ohio Council of Government, and Clermont FAST TRAC. Goals and Objects in 2012 Early Childhood Services: EI Staff will reflect effective and efficient evidence based on practices using iPads, video cameras, and laptops – Achieved; All Part C eligible children will have a dedicated HMG Service Coordinator – Achieved; EI Staff will reflect effective evidenced based practices based on new State Rule and will conduct regular team meetings – Achieved; Families will respond that the ones who participated in small groups benefited from the interactions between families– Achieved. Families will be able to access respite services at no cost to them 2-3 days per month. The program can accommodate 10-12 children per session – Achieved; Will ensure that the EI department will work with the regional ADEP

program to provide public awareness, activities, increase local medical involvement and improve communication with families – Achieved; EI staff will participate in trainings specific to personal safety and the safety of children – Achieved; EI Dept. will work collaboratively with other agencies in the county to expand mental health resources and accessibility to families who children are Part C – Partially Met. School Age Services: Classrooms will participate in at least one community out per month- Achieved; Review and update LPDC handbook and forms and train all staff (w/ODE licenses) on procedures – Achieved; Evaluate data collection systems and increase efficiency in reporting meaningful data – Goal not met, but is ongoing; All instructors will participate in the “Learning Community” that will focus on using technology in the classroom – Achieved; Clermont DD website will have a training page – Achieved. Adult Services: AS will expand its current offerings of physical activities for individuals served – Achieved; AS will expand upon its current Employment First Initiative to include quarterly work groups – Goal not met but 2 people were placed and 6 went through community based work assessments; AS will revisit and redefine the mission of its current Supported Work Crew opportunities – Goal in progress. AS will continue its goal from 2011 to develop smaller work and activity areas to serve individuals that may require these areas due to their sensitivity to noise and/or over stimulating areas – Achieved; AS will seek ways to involve individuals more directly in gathering satisfaction information from peers – Goal not met; AS will conduct information sessions and/or disseminate information to families, guardians, providers that would help them with any questions they have about community employment – Goal not met; AS will increase the quality of the non-work activity programs offered –Achieved. AS will work with Clermont Sheltered Work Services to develop new strategies for marketing for the procurement of work – Achieved. Community Support Services – Maintain funding of the Family Support Services (FSS) Program to enable families to access funding assistance for needed services/items: total families served = 343 15 families had multiple children eligible for FSS Total dollars expended = $147,530; Promote the mission of providing eligible individuals with what they need, when they need it – After-school summer care = 36, Camp = 59, Respite = 47, Transportation = 61, Environmental Mod = 30, Therapy = 28, Other = 46, Total = 307; Electronic files and communications will be utilized to a higher degree – Achieved; Continue contractual agreements and shared funding opportunities to provide intensive and stabilizing services to children and adults with critical needs – Achieved; Survey tools will be routinely utilized to gather input to improve services – Achieved; Enroll additional consumers from Waiting Lists – 20 new SELF waivers were given, 35 new Level 1 waivers were given, 20 additional individuals received Adult Individual Budgets, 7 individuals from the Supported Living waiting list began receiving services. Communications and Community Relations – Raise at least $30,000 for the Gift of Time Respite Program by obtaining sponsors and selling tickets for Dancing with the Stars event – 33% achieved, raising $8,957 through 3 separate fundraisers. Create a “young professionals” group that will engage in social activities – Achieved; Build awareness in Clermont County about the DD program and those who receive services – Achieved; Determine new activities and satisfaction with current activities through activity survey – Achieved. Investigations – Meeting applicable timelines – 87 of 90%achieved; Timely completion of review and investigation – 88 of 90% achieved; Monitor of provider review systems – 77 of 80% achieved; Review data to assess individual and system trends/patters – 100% achieved; Coordinate county-wide review process – 77 of 80% achieved; Raise awareness of issues affecting health and safety of individuals, provide information, support, and training, and monitor participation in training opportunities – Achieved; Effecting a positive outcome for individuals receiving services – 56 of 75% achieved; Coordinate/participate in Protection From Harm and ETF to address identified risks to individuals – Achieved. Business Operations – Make access to and navigation of our buildings more accessible – Partially achieved and ongoing; Provide updated and functional computers – Achieved; Mitigate technology risk – Achieved; Analyze past, present, and future storage of records, files, and the Wildey Warehouse document storage system – Partially achieved and ongoing; Develop a capital improvement plan and a budget so that funds are available to maintain and repair facilities when major needs arise – Achieved. An expanded version of this entire report can be found at www.clermontdd.org.


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