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training unit

National Training for Children’s Panel and Area Support Team members CHS Training Unit Prospectus 2017


The Children’s Panel – life changing Children’s Hearings Scotland (CHS) is a public body responsible for the recruitment, selection, training, retention and support of Children’s Panel and Area Support Team members. The national Children’s Panel is the largest tribunal in Scotland, comprising around 2,500 panel members. Panel members are volunteers from local communities across Scotland who are recruited and trained to make decisions to help improve the lives of vulnerable children and young people attending children’s hearings.

Children’s Hearings Scotland Area 2/1/1 Ladywell House Ladywell Road Edinburgh EH12 7TB t: 0131 244 3696 www.chscotland.gov.uk Follow @CHScotland


Content s Foreword from the National Convener and CEO

  6

Vision

  8

Mission

  8

Values

  9

National Standards for the Children’s Panel

  11

CHS Training Unit 

  12

Pre-service Training Pathway 

  14

Pre-service

  16

Review and Revision

  20

Management of Hearings

  22

Core Training

  24

Mandatory

  36

Refresh

  38

Local Learning and Development

40

Area Support Team Training

42

Expenses and accommodation for attendance at training

  54


Foreword

from the National Convener and CEO Welcome to the CHS Training Prospectus for 2017. Inside you will find course outlines and schedules for the range of national training available to the CHS Community this year.

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The purpose of a children’s hearing is to make good quality decisions, based on the best interests of children and young people, discussions with the family and on the evidence and recommendations presented by professionals. My role, that of the CHS National Team and your local Area Support Team (AST), is to help you maximise your experience and in turn make those good quality decisions for all children and young people who come to a children’s hearing. Only by continually improving and updating our knowledge and skills will we achieve this and central to this is the provision of training to you as someone who is being considered for or has been appointed as a volunteer member of Scotland’s largest tribunal.

members, to support and training for AST members. When joining this tribunal you signed up to attend training, be open to new ideas, show a willingness to learn and to continuously strengthen and improve your practice. A model of reflective selfled learning is one which I am keen to continue to encourage throughout the CHS Community. Over the next three years we are looking to you as the individuals who are best placed to know where your practice would most benefit from training, informed by feedback from PPA observations. In our continuing commitment to be forward looking we are also exploring how we can best support your practice through the use digital technology and tools.

Our aim is to enhance your skills, knowledge and confidence to make these important decisions and to do so in a consistent way across Scotland. The CHS National Team works closely with the CHS Training Unit at West Lothian College to provide a programme of high quality training. This covers everything from pre-service training for new recruits, to essential core programmes for serving panel

We have set out six Core training courses which serving panel members are required to undertake over the three year period following reappointment. The order in which these are undertaken is down to you and which you feel will benefit you most at that time. However, you will appreciate the need to plan ahead and ensure that the training is available when you require it. Participating in two core training courses a year will


enable you to meet this requirement and enable us to plan and resource this programme effectively. Any fundamental changes to legislation or necessary practice will be delivered through Mandatory training provided to every panel member. If training is mandatory you are required to undertake it in order to continue to sit on hearings. This will arise where there is new legislation, major changes to procedure which you need to know ahead of any changes, or there is an obligation on CHS (such as with Information Governance training) where we are required to ensure everyone does the training. You will be advised when mandatory training has to be undertaken. To further support you there are also scheduled Refresh courses available should you and your AST consider you need to revise particular aspects of your panel member practice. Tailored training is important for AST members too and in the last year in response to feedback we have introduced a training prospectus for Panel Practice Advisors. We are considering recommendations for a more dedicated training package for PPAs. ASTs have a key role to play in the leadership and organisation of all aspects of panel member involvement in children’s hearings at a local level. CHS is now considering how best to develop AST and related training support – a task we will be working on over the coming year to supplement the ad hoc events the CHS National Team support, which includes the training of clerks and others in terms of recruitment of the CHS voluntary community.

Attendance at local learning and development and networking events is vital for panel members to meet, share practice and better understand the local context in which they are making decisions. National training can focus on skills and practice, but only local learning can give you as a panel member the detailed knowledge of the local circumstances in which you are making decisions that impact on the lives of children and young people. Every AST offers local learning and development to enable you to continue to develop in your role and contribute to the achievement of a standardised approach. Our aspiration is that you attend everything that is arranged in order to maximise your contribution to the Children’s Hearings System. Where this is not possible our expectation is that you attend a minimum of two. Meantime we hope this overall approach will assist you in thinking about your training and development needs and where and when you might take up the training offered. Thank you for your commitment to date and we look forward to supporting you over the coming years. Best wishes

Boyd McAdam National Convener and CEO

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Vision

Our vision is of a Children’s Hearings System where everyone works together, making sure that all children and young people are cared for and protected, and their views are heard, respected and valued.

Mission

Our mission is to improve outcomes and experiences for children and young people in Scotland who may be at risk. We will do this by supporting the Children’s Panel, working with partners and using our influence to drive improvements across the Children’s Hearings System.

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Values Child centred Making sure everything we do is in the best interests of children and young people

Respectful Treating children, young people, their families, partners and each other with care and consideration

Fair Making sure that everyone is treated with dignity and according to their individual needs; that our information and services are accessible to all; that we provide a consistent level of service to all

Creative Considering innovative and imaginative ways of approaching the issues we face in the work we do

Challenging Not being complacent, but questioning ourselves and others to help us improve

Open Listening, responding to and learning from feedback; acting honestly; ensuring processes are transparent; sharing information and being accountable for our actions and decisions 9


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National Standards for the Children’s Panel The national standards provide a set of core values, principles and expectations in relation to the behaviours and practice of everyone directly involved with the Children’s Panel, whenever they are dealing with others. Standard 1 - Children and young people are at the centre of everything we do Standard 2 - Panel members are well equipped and supported to undertake their role Standard 3 - Panel member practice is consistent across the whole of Scotland Standard 4 - Every children’s hearing is managed fairly and effectively within the System Standard 5 - Every children’s hearing makes decisions based on sound reasons in the best interests of the child or young person Standard 6 - Area Support Team members are well equipped and supported to undertake their role Standard 7 - Communication and information sharing across the Children’s Panel, ASTs and CHS is clear, appropriate and purposeful Standard 8 - Functions, roles and responsibilities are clearly defined and understood within the System

Course Cancellations As you will appreciate venues for training are booked well in advance to accommodate the high numbers of people being trained. Every scheduled course requires a minimum number of people attending to ensure that we are providing you with a productive group based learning experience. To enable us to do this and to ensure that we keep any course cancellation costs to a minimum please register at least 8 weeks in advance for the courses you wish to attend. It is important to attend training you have committed to but if for some reason you are unable to attend a course you have booked on to please let us know at the earliest opportunity. Non-attendance on the day of training incurs costs that we have to pay and may adversely affect our abilities to offer the varied programme we pride ourselves on delivering. 11


CHS Training Unit The Children’s Hearings Scotland Training Unit operates from West Lothian College based in Livingston. It is tasked with developing, delivering and monitoring national approved training to new and existing panel members as well as supporting training for Area Support Team members.

National Approaches to Learning and Development The CHS Training Unit, working closely with the CHS National Team, Area Support Teams and the wider CHS community, aims to engage with panel members to ensure they are equipped to uphold the values and national standards of the Children’s Hearings System.

Nationally the CHS Training Unit strives to deliver this aim through: • Developing reflective panel practitioners, encouraging panel members to reflect on hearings and to consider what went well and what could have been improved upon. • An adult learning approach to learning and development where, after reflection, panel members can identify their own current training needs and seek out opportunities to meet these needs. • Offering panel members opportunities to share and learn from best practice, primarily from within the CHS Community but also from other professions and tribunals. • The use of evidence based knowledge and skills development including the use of primary research and academic publications. • The increasing use of technology to enhance knowledge and understanding, allowing face to face training sessions to concentrate on discussion, sharing good practice and skills development. • The deployment at training sessions of experienced and trained group leaders who are serving panel members and help to facilitate small group discussion and skills development. All programmes are repeated in several locations and are not AST area specific, giving participants a choice of date and location. However it is anticipated that most attendees will chose courses that are most convenient to their location.

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Structure and Staffing The regional training managers, the training staff and the national manager are all experienced trainers, with all being experienced former panel members. Although training staff can no longer serve as current panel members they engage in an annual programme of hearings observations and policy updates as well as continuous professional development around learning and teaching to ensure their skills and knowledge are kept up to date. The training staff are supported by regional administrators. A list of staff and contact details can be found on the Learning and Development section of CHIRP. Based in Dundee, Glasgow and Livingston, each area of Scotland is supported by a specific regional training unit team: North team Central team West team South and East team

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Pre-service training pathway Children’s Panel members take important decisions which can have a very significant impact on the lives of the children and young people who attend children’s hearings. Panel members must take part in regular training to develop and maintain their knowledge and skills. CHS national training places an emphasis on self-reflection and continuous personal development.

A two year journey The national training programme is designed to develop skills and knowledge throughout the first two years of volunteering as a Children’s Panel member. It is divided into two parts: pre-service and once serving. As well as gaining knowledge of local resources and the roles of people involved in the Children’s Hearings System, valuable skills and knowledge are developed around: • the needs of children and young people within the Children’s Hearings System • principles and practices within the Children’s Hearings System • managing hearings To recognise the learning and development that new panel members undertake in their first two years of service, a nationally accredited qualification at SCQF level 7 is undertaken: “Scottish Qualifications Authority (SQA) Professional Development Award (PDA) – Children’s Hearings in Scotland: Panel Members”. Elements of the PDA are marked throughout the Prospectus with a ‘PDA’ icon:

PDA

During the two years of working towards the qualification, participants are assessed using a variety of methods, including a requirement of full attendance at national training days, observation of participation and preparation during each training session and through the online submission of a short write up at the end of each session or course. Support is available throughout the process, from the CHS Training Unit and Area Support Teams.

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Year 1 Pre-service Before serving on their first hearing trainees must complete a 12–14 week training programme that includes an orientation evening, seven national training days, online learning, two or three local evening events and observations of real hearings. Participants spend around two hours per week over and above the training days on independent study and online assessment.

Review and revision After sitting on hearings for three to six months new panel members attend a one day review and revision course. Here they are able to share reflections on what they have experienced during their initial months as panel members as well as reflecting on their understanding and knowledge, and exploring current policy and procedure issues.

Year 2 Management of hearings After sitting on hearings for around a year (minimum of 10 hearing sessions) and having been observed at hearings by Panel Practice Advisors, on recommendation by their AST, new panel members will attend a two day training course to prepare them to chair and manage hearings. As well as covering hearing procedure and law, there will be the opportunity to practise being a chairing member. Finally, within a few months of starting to chair hearings, they will be observed chairing a hearing by a Panel Practice Advisor.

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Pre-service

PDA

Each year from January to April, new volunteers are trained and assessed before being appointed to the national Children’s Panel by the National Convener. Who is pre-service training for? Pre-service training is for new Children’s Panel volunteers. After a rigorous recruitment and selection process, new volunteers were invited to join the pre-service programme. This programme is also for existing panel members who have been off rota for some time and need to refresh and redevelop their skills and knowledge.

How long is the programme? The programme takes approximately 12-14 weeks, including pre-course preparation and continuous assessment. It includes: • an initial orientation evening run jointly by the local AST and CHS Training staff • seven face to face training days • online learning, pre-reading and assessment after each day • two or three local evening events organised by the ASTs • three observations of real hearings

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What is covered in the programme? Development of the Children’s Hearings System in Scotland The National Convener and Area Support Team Role of the children’s reporter Common grounds for referring children to a hearing Pre-hearing panels Start of the hearing Hearings and options Decisions and reasons End of the hearing Role of the sheriff court Role of Sheriff Role of the safeguarder Inter-agency relationships Role of lead professional Permanence planning Communicating with children and families Equality and diversity Interpersonal relationships Children’s needs Attachment and resilience Vulnerability factors Diversity of family structures Cultural awareness Substance misuse Offending behaviour Domestic abuse Children looked after at home Children growing up out of family care Children growing up in kinship care Child protection principles and procedures Education and additional support needs Information governance 17


When and where is the programme offered? Course Code

Course Location

Day(s)

DAY 1

DAY 2

7GP01

Glasgow

Wednesday

11/01/2017

25/01/2017

Glasgow

Thursday

12/01/2017

26/01/2017

7GP03

Glasgow

Saturday

14/01/2017

28/01/2017

7GP04

Clydebank

Saturday

14/01/2017

28/01/2017

Glasgow

Tuesday

17/01/2017

31/01/2017

7GP06

Glasgow

Wednesday

18/01/2017

01/02/2017

7GP07

Glasgow

Thursday

19/01/2017

02/02/2017

7GP08

Bellshill

Thursday

19/01/2017

02/02/2017

Glasgow

Saturday

21/01/2017

04/02/2017

7GP10

Irvine

Saturday

21/01/2017

04/02/2017

7DP11

Fife

Saturday

14/01/2017

28/01/2017

7DP12

Dundee

Saturday

21/01/2017

04/02/2017

Stirling

Saturday

21/01/2017

04/02/2017

7IP14

Inverness

Thursday

12/01/2017

26/01/2017

7IP15

Aberdeen

Saturday

14/01/2017

28/01/2017

Inverness

Friday and Saturday

20/01/2017

21/01/2017

7EP17

Edinburgh

Saturday

14/01/2017

28/01/2017

7EP18

Dalkeith

Saturday

21/01/2017

04/02/2017

7GP02

7GP05

7GP09

7DP13

7IP16

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DAY 3

DAY 4

DAY 5

DAY 6

DAY 7

08/02/2017

22/02/2017

08/03/2017

22/03/2017

05/04/2017

09/02/2017

23/02/2017

09/03/2017

23/03/2017

06/04/2017

11/02/2017

25/02/2017

11/03/2017

25/03/2017

08/04/2017

11/02/2017

25/02/2017

11/03/2017

25/03/2017

08/04/2017

14/02/2017

28/02/2017

14/03/2017

28/03/2017

11/04/2017

15/02/2017

01/03/2017

15/03/2017

29/03/2017

12/04/2017

16/02/2017

02/03/2017

16/03/2017

30/03/2017

13/04/2017

16/02/2017

02/03/2017

16/03/2017

30/03/2017

13/04/2017

18/02/2017

04/03/2017

18/03/2017

01/04/2017

22/04/2017

18/02/2017

04/03/2017

18/03/2017

01/04/2017

22/04/2017

11/02/2017

25/02/2017

11/03/2017

25/03/2017

08/04/2017

18/02/2017

04/03/2017

18/03/2017

01/04/2017

22/04/2017

18/02/2017

04/03/2017

18/03/2017

01/04/2017

22/04/2017

09/02/2017

23/02/2017

09/03/2017

23/03/2017

06/04/2017

11/02/2017

25/02/2017

11/03/2017

25/03/2017

08/04/2017

17/02/2017

18/02/2017

17/03/2017

18/03/2017

08/04/2017

11/02/2017

25/02/2017

11/03/2017

25/03/2017

08/04/2017

18/02/2017

04/03/2017

18/03/2017

01/04/2017

22/04/2017

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R eview and R evision Once new volunteers have successfully been appointed to the Children’s Panel by the National Convener and have started to serve as a panel member, they are invited to attend this programme.

Who is the programme for? Review and Revision is for newly appointed panel members who have been sitting on hearings for around three to six months. It is also for existing panel members who have been off rota for some time and have completed a recent pre-service programme.

How long is the programme? The programme consists of the following: • pre-course reading and knowledge revision • pre-course reflection on recent hearings that participants have attended • face to face training day • post course reflection on how to apply the skills and knowledge developed

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What is covered in the programme? • Review and reflect on practice observed at hearings • The values and National Standards of the Children’s Hearings System • Communicating with children and families • Communicating with professionals • Hearings and options • Decisions and reasons • Contact and permanence

When and where is this programme offered? Course Code

Date

Day

Location

7GR06

09/09/2017

Sat

Glasgow

7GR07

15/09/2017

Fri

Glasgow

7GR09 7GR08 7GR10 7DR01 7GR11 7DR02 7IR16 7GR12 7DR03 7IR17 7GR13 7IR18 7IR19 7ER04 7GR14 7ER05 7GR15

18/09/2017 23/09/2017 06/10/2017 07/10/2017 07/10/2017 14/10/2017 14/10/2017 17/10/2017 21/10/2017 25/10/2017 27/10/2017 28/10/2017 08/11/2017 11/11/2017 11/11/2017 18/11/2017 27/11/2017

Mon Sat Fri Sat Sat Sat Sat Tue Sat Wed Fri Sat Wed Sat Sat Sat Mon

Glasgow Glasgow Glasgow Dundee Glasgow Stirling Inverness Glasgow Dunfermline Inverness Glasgow Aberdeen Aberdeen Dalkeith Glasgow Edinburgh Glasgow

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Management of H earings

PDA

Once Children’s Panel members have successfully attended hearings for about a year, their Area Support Team will recommend that they be invited to attend the Management of Hearings programme.

Who is the programme for? This programme is for panel members who have been sitting on hearings for around a year, have sat on a minimum of 10 hearing sessions and are recommended by their AST as being ready to chair hearings. Existing panel members who have been off rota or not chairing for a time may also be recommended by their AST to attend this programme before resuming chairing.

How long is the programme? The programme consists of the following: • pre-course reading and revision, and reflection on recent hearings that participants have attended • two consecutive face to face training days • post course reflection on how to apply the skills and knowledge developed, and post course assessment completion • observation by a Panel Practice Advisor of the participant managing a hearing

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What is covered in the programme? • Review of practice observed at hearings with an emphasis on management of hearings • Chairing member’s duties: procedure and best practice • Explaining purpose; who should attend; introductions; roles • Explaining section 67 grounds • Informing of the substance of reports • Managing the hearing, dealing with difficult situations • Summarising and preparing for the decision • Decisions and reasons • Explaining rights • Upholding the Children’s Hearings System core competencies and National Standards • Considering contact

When and where is this programme offered? Course Code

Date

Day

Location

7GM06 7EM04* 7GM07 7DM01 7IM15 7DM02* 7IM16 7DM03 7IM17 7EM05* 7GM08 7GM09 7GM10 7GM11 7IM18 7GM12 7GM13 7GM14

25/02/2017 29/04/2017 06/05/2017 06/05/2017 19/05/2017 27/05/2017 02/06/2017 03/06/2017 10/06/2017 10/06/2017 26/08/2017 01/09/2017 06/09/2017 16/09/2017 28/09/2017 30/09/2017 06/10/2017 14/10/2017

Sat/Sun Sat/Sun Sat/Sun Sat/Sun Fri/Sat Sat/Sun Fri/Sat Sat/Sun Sat /Sun Sat/Sun Sat/Sun Fri/Sat Wed/Thu Sat/Sun Thu/Fri Sat/Sun Fri/Sat Sat/Sun

Glasgow Edinburgh Glasgow Dunfermline Aberdeen Stirling Inverness Dundee Aberdeen Peebles Glasgow Glasgow Glasgow Glasgow Inverness Glasgow Glasgow Glasgow

*note change to previously published information

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Core Training “Sharing and learning from good practice” All panel members are expected to undertake training each year to maintain and develop their skills and knowledge, to ensure that they continue to be effective panel members and can make the best possible decisions for children and young people. Following the completion of the PDA in the first three year appointment period, panel members are expected in each subsequent three year appointment period to attend and satisfactorily complete a programme of national Core training sessions. Elements of core training are marked throughout the Prospectus with a ‘core’ icon:

CORE

Following an adult learning model, this programme offers panel members a choice of courses that they can attend over the course of their three years of appointment, with the expectation that most will undertake two courses per year. This allows panel members to choose the two courses that they feel are most appropriate to their needs in each year. There are six courses to choose from that will be offered on a rolling programme. These have been identified by the Training Reference Group and agreed by the National Convener as topics of current national importance. Therefore these are areas in which all panel members should have the opportunity to develop and share their skills and knowledge and be able to demonstrate their competence. This will be assessed as part of the training day. Two of the six topics are online learning based, and are designed to take about 30-40 minutes to complete. You do not have to register with the CHS Training Unit to complete online courses. It is anticipated that panel members will only complete one of the online courses in any year, and therefore can choose one of the skills-based courses as well. Panel members will be invited via their CHIRP email address to enrol for two Core courses from June 2017. Alternatively preferences can be sent to coretraining@childrenshearings.org.uk with details of their AST, and the title, date, and location of the course they wish to attend.

Who is the programme for? Core training is for all serving panel members (new panel members in their first term of serving are exempt in that term). All panel members who are currently off rota but wish to return to serving on hearings in the near future also have to undertake Core training.

How long is the programme? The practical courses are half days and include: • pre-course reading, knowledge revision and reflection of current good practice • face to face training • post-course reflection on how to apply the skills and knowledge developed 24


Core Course Cancellations As you will appreciate venues for training are booked well in advance to accommodate the high numbers of people being trained. Every scheduled course requires a minimum number of people attending to ensure that we are providing you with a productive group based learning experience. To enable us to do this and to ensure that we keep any course cancellation costs to a minimum please register at least 8 weeks in advance for the courses you wish to attend. It is important to attend training you have committed to but if for some reason you are unable to attend a course you have booked on to please let us know at the earliest opportunity. Non-attendance on the day of training incurs costs that we have to pay and may adversely affect our abilities to offer the varied programme we pride ourselves on delivering. 25


Course A CORE

Eff ect ively communicat ing with children and families

Communication is at the core of every children’s hearing. Skills in effectively communicating with children, young people and their families are essential for managing the course of a hearing and for the hearing to get the information they need to make good decisions. This information includes ensuring that the child or young person’s views are heard. This half day course looks at providing panel members with best practice on making sure this happens in each hearing. The course aims to: • allow panel members to reflect on their own experience of communication strategies used within hearings they have attended • share and learn from good practice to ensure that a hearing obtains the child or young person’s and relevant persons’ views, and that these are explored through effective communication • use case studies and current research to explore the views of children and young people who have experience of the Children’s Hearings System • explore communication strategies that allow children and young people to better engage with a hearing • look at how effective communication can help children and families to fully understand decisions and reasons As National Training set out by the National Convener, this course will contain an element of assessment in order to ensure that skills and knowledge have been achieved or enhanced. Assessment must be undertaken and an appropriate mark achieved in order for training to be considered complete. Assessment will be in a form relevant to the course content and may include some online activity.

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When and where is this programme offered? Code 7GC51 7IC101 7EC31 7GC56 7IC103 7DC03 7GC59 7DC05 7GC67 7GC64 7DC07 7EC35 7DC09 7EC38 7IC112 7GC72 7DC16 7IC115* 7DC18 7GC76 7GC75* 7EC41 7GC82 7GC85 7GC90 7GC93 7GC98 7DC25 7IC108* 7DC28

Date 23/08/2017 26/08/2017 26/08/2017 02/09/2017 06/09/2017 09/09/2017 11/09/2017 14/09/2017 18/09/2017 20/09/2017 21/09/2017 23/09/2017 23/09/2017 27/09/2017 04/10/2017 09/10/2017 14/10/2017 18/10/2017 21/10/2017 24/10/2017 28/10/2017 01/11/2017 01/11/2017 06/11/2017 10/11/2017 15/11/2017 18/11/2017 21/11/2017 22/11/2017 25/11/2017

Day Wed Sat Sat Sat Wed Sat Mon Thu Mon Wed Thu Sat Sat Wed Wed Mon Sat Wed Sat Tue Sat Wed Wed Mon Fri Wed Sat Tue Wed Sat

Location Glasgow Aberdeen Edinburgh Glasgow Inverness Fife Glasgow West Lothian Glasgow Glasgow Dundee Dalkeith Central Edinburgh Inverness Glasgow Dundee Aberdeen Fife Glasgow Inverary Edinburgh Glasgow Glasgow Glasgow Glasgow Glasgow Dundee Aberdeen Central

Start time End time 09:15 12:30 09:15 12:30 09:15 12:30 13:30 17:00 09:15 12:30 09:15 12:30 09:15 12:30 09:15 12:30 09:15 12:30 13:30 17:00 12:30 09:15 12:30 09:15 12:30 09:15 17:00 13:30 17:00 13:30 17:00 13:30 17:00 13:30 12:30 09.15 13:30 17:00 09:15 12:30 09:15 12:30 09:15 12:30 17:00 13:30 12:30 09:15 17:00 13:30 12:30 09:15 17:00 13:30 12:30 09:15 17:00 13:30 13:30 17:00

* note change to previously published information

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Course B CORE

Managing conflict within hearings

Discussions and decisions in hearings can and do lead to emotionally charged environments. In these circumstances conflict can arise and needs to be managed by panel members in the hearing room. This course will look at the potential sources of conflict in a hearing room, and how panel members can identify these and address them through various skills and strategies. The course aims to: • allow panel members to reflect on their own experience of conflict management strategies used within hearings they have attended • share and learn from good practice to ensure that conflict is minimised and managed within hearings • explore the reasons and sources of potential conflict within a hearing • examine ways of de-escalating conflict within a hearing • explore strategies to manage the expectations of children, families and professionals within the hearing room • develop an understanding of the Scottish Legal Aid Board guidelines and the role of relevant person representatives within hearings • develop skills and strategies to manage conflict within a hearing As National Training set out by the National Convener, this course will contain an element of assessment in order to ensure that skills and knowledge have been achieved or enhanced. Assessment must be undertaken and an appropriate mark achieved in order for training to be considered complete. Assessment will be in a form relevant to the course content and may include some online activity.

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When and where is this programme offered? Code 7EC32 7IC102 7GC55 7IC104 7DC04 7GC60 7DC06 7GC68 7GC63 7DC08 7DC10 7EC36 7EC37 7IC111 7GC71 7DC15 7IC116 7DC17 7GC77 7GC81 7EC42 7GC86 7GC89 7GC94 7GC97 7DC26 7IC107* 7DC27

Date 26/08/2017 26/08/2017 02/09/2017 06/09/2017 09/09/2017 11/09/2017 14/09/2017 18/09/2017 20/09/2017 21/09/2017 23/09/2017 23/09/2017 27/09/2017 04/10/2017 09/10/2017 14/10/2017 18/10/2017 21/10/2017 24/10/2017 01/11/2017 01/11/2017 06/11/2017 10/11/2017 15/11/2017 18/11/2017 21/11/2017 22/11/2017 25/11/2017

Day Sat Sat Sat Wed Sat Mon Thu Mon Wed Thu Sat Sat Wed Wed Mon Sat Wed Sat Tue Wed Wed Mon Fri Wed Sat Tue Wed Sat

Location Edinburgh Aberdeen Glasgow Inverness Fife Glasgow West Lothian Glasgow Glasgow Dundee Central Dalkeith Edinburgh Inverness Glasgow Dundee Aberdeen Fife Glasgow Glasgow Edinburgh Glasgow Glasgow Glasgow Glasgow Dundee Aberdeen Central

Start time End time 13:30 17:00 13:30 17:00 09:15 12:30 13:30 17:00 13:30 17:00 13:30 17:00 13:30 17:00 13:30 17:00 09:15 12:30 13:30 17:00 13:30 17:00 13:30 17:00 09:15 12:30 09:15 12:30 09:15 12:30 09:15 12:30 13:30 17:00 09:15 12:30 13:30 17:00 09:15 12:30 13:30 17:00 13:30 17:00 09:15 12:30 13:30 17:00 09:15 12:30 13:30 17:00 12:30 09:15 09:15 12:30

* note change to previously published information

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Course C CORE

Attachment and resilience in looked after children

Attachment theory and resilience in young people are increasingly being cited in reports and by professional as important factors in determining the wellbeing of and successful outcomes for looked after children. This course will explore some of the current thinking and issues around the topic to allow panel members to better interpret reports and to ask relevant questions of professionals and experts within the hearing room. The course aims to: • allow panel members, after some initial pre-reading around the subject, to reflect on their own experience of attachment and resilience issues that may have arisen within hearings they have attended • share and learn from good practice when preparing for and attending hearings that involve permanence issues • explore how attachment issues might manifest themselves in a hearing and strategies to address these • explore the questions a hearing might want to address to professionals and parents to ensure confidence in decisions that involve permanence (or lack of) • consider the effect GIRFEC (Getting It Right For Every Child) might have on the topic As National Training set out by the National Convener, this course will contain an element of assessment in order to ensure that skills and knowledge have been achieved or enhanced. Assessment must be undertaken and an appropriate mark achieved in order for training to be considered complete. Assessment will be in a form relevant to the course content and may include some online activity.

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When and where is this programme offered? Code 7GC53 7DC01 7EC33 7GC58 7IC105 7GC61 7IC125 7GC66 7DC11 7GC69 7GC74 7IC114 7EC129 7DC14 7IC118 7GC78 7EC40 7IC119 7DC19 7GC84 7EC43 7GC87 7GC92 7DC22 7IC121 7GC95 7DC23 7IC123 7GC100 7DC29 7IC127 7EC45

Date 26/08/2017 30/08/2017 06/09/2017 07/09/2017 09/09/2017 16/09/2017 16/09/2017 21/09/2017 26/09/2017 29/09/2017 07/10/2017 07/10/2017 11/10/2017 13/10/2017 21/10/2017 25/10/2017 28/10/2017 01/11/2017 02/11/2017 04/11/2017 08/11/2017 08/11/2017 11/11/2017 11/11/2017 11/11/2017 16/11/2017 18/11/2017 18/11/2017 22/11/2017 28/11/2017 02/12/2017 02/12/2017

Day Sat Wed Wed Thu Sat Sat Sat Thu Tue Fri Sat Sat Wed Fri Sat Wed Sat Wed Thu Sat Wed Wed Sat Sat Sat Thu Sat Sat Wed Tue Sat Sat

Location Glasgow Fife Edinburgh Glasgow Aberdeen Glasgow Western Isles Glasgow Dundee Glasgow Glasgow Aberdeen Dumfries Fife Inverness Glasgow Edinburgh Elgin Central Glasgow South East Glasgow Glasgow Dundee Orkney Glasgow West Lothian Shetland Glasgow Fife Aberdeen Edinburgh

Start time End time 09:15 12:30 09:15 12:30 12:30 09:15 17:00 13:30 12:30 09:15 12:30 09:15 12:30 09:15 17:00 13:30 12:30 09:15 12:30 09:15 17:00 13:30 17:00 13:30 12.30 09:15 17:00 13:30 17:00 13:30 12:30 09:15 17:00 13:30 09:15 12:30 09:15 12:30 13:30 17:00 09:15 12:30 09:15 12:30 13:30 17:00 13:30 17:00 09:15 12:30 09:15 12:30 09:15 12:30 09:15 12:30 13:30 17:00 09:15 12:30 09:15 12:30 09:15 12:30

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Course D CORE

Revisiting decisions and reasons

Making and articulating decisions and giving appropriate reasons are some of the most important duties a panel member undertakes in hearings. Decisions made by a hearing should not come as a surprise to the children or families involved but should be the result of full discussion during the hearing. This course will look at how discussions within a hearing can lead to sound decisions and appropriate reasons and how these can be articulated in an appropriate way to children and families. The course aims to: • allow panel members to reflect on their own experience of robust decisions and reasons given within hearings they have attended and how these were adapted to the needs of particular children and families • share and learn from good practice on how managing discussions can lead to giving robust decisions and reasons • examine the barriers to giving robust decisions and reasons during the hearing and the writing of good reasons at the end of a hearing • give opportunities for participants to explore how decisions and reasons can be adapted to ensure they remain robust while being understood by the children and families attending the hearing As National Training set out by the National Convener, this course will contain an element of assessment in order to ensure that skills and knowledge have been achieved or enhanced. Assessment must be undertaken and an appropriate mark achieved in order for training to be considered complete. Assessment will be in a form relevant to the course content and may include some online activity.

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When and where is this programme offered? Code 7GC54 7DC02 7EC34 7GC57 7IC106 7GC62 7IC126 7GC65 7DC12 7GC70 7IC113 7GC73 7EC130 7DC13 7IC117 7GC79 7EC39 7GC80 7IC120 7DC20 7GC83 7GC88 7EC44 7GC91 7DC21 7IC122 7GC96 7DC24 7IC124 7GC99 7DC30 7IC128 7EC50

Date 26/08/2017 30/08/2017 06/09/2017 07/09/2017 09/09/2017 16/09/2017 16/09/2017 21/09/2017 26/09/2017 29/09/2017 07/10/2017 07/10/2017 11/10/2017 13/10/2017 21/10/2017 25/10/2017 28/10/2017 28/10/2017 01/11/2017 02/11/2017 04/11/2017 08/11/2017 08/11/2017 11/11/2017 11/11/2017 11/11/2017 16/11/2017 18/11/2017 18/11/2017 22/11/2017 28/11/2017 02/12/2017 02/12/2017

Day Sat Wed Wed Thu Sat Sat Sat Thu Tue Fri Sat Sat Wed Fri Sat Wed Sat Sat Wed Thu Sat Wed Wed Sat Sat Sat Thu Sat Sat Wed Tue Sat Sat

Location Glasgow Fife Edinburgh Glasgow Aberdeen Glasgow Western Isles Glasgow Dundee Glasgow Aberdeen Glasgow Dumfries Fife Inverness Glasgow Edinburgh Inverary Elgin Central Glasgow Glasgow South East Glasgow Dundee Orkney Glasgow West Lothian Shetland Glasgow Fife Aberdeen Edinburgh

Start time End time 13:30 17:00 13:30 17:00 13:30 17:00 09:15 12:30 13:30 17:00 13:30 17:00 13:30 17:00 09:15 12:30 13:30 17:00 13:30 17:00 09:15 12:30 09:15 12:30 13:30 17:00 09:15 12:30 09:15 12:30 13:30 17:00 09:15 12:30 13:30 17:00 13:30 17:00 13:30 17:00 09:15 12:30 13:30 17:00 13:30 17:00 09:15 12:30 09:15 12:30 13:30 17:00 13:30 17:00 13:30 17:00 13:30 17:00 09:15 12:30 13:30 17:00 13:30 17:00 13:30 17:00

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Course E CORE

The 2014 Act and GIR FEC

o counline rse

2016 - 2017 will see the full nationwide implementation of the Children & Young People (Scotland) Act 2014 and the duties around Getting it Right for Every Child (GIRFEC) coming into operation. The Act contains a number of changes in the way statutory services interact with children and young people in Scotland, knowledge of which will be important to inform decisions made by panel members. The course will help panel members understand these changes and how implementation will develop over time. Amendments to the Children’s Hearings (Scotland) Act 2011 will also be considered. The course aims to: • update panel members’ knowledge to allow them to better interpret reports and prepare for hearings • allow panel members to ask relevant questions of professionals within hearings regarding: • children’s services planning and the ‘Child’s Plan’ • provision and role of named persons • corporate parenting arrangements and the impact on the child and family As National Training set out by the National Convener, this course will contain an online assessment in order to ensure that skills and knowledge have been achieved or enhanced. Assessment must be undertaken and an appropriate mark achieved in order for training to be considered complete.

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Course F CORE

Informat ion governance

o counline rse

Panel members routinely deal with sensitive and confidential information. Keeping this information safe is essential to protecting vulnerable children and young people who come to children’s hearings. It is the responsibility of everyone in the Children’s Hearings System to ensure that information is kept safe and used appropriately. This training outlines the measures taken to keep information safe and the things you should be doing as a panel member. Undertaking this training allows CHS to demonstrate to the Information Commissioners Office (ICO) and the wider public that panel members know and are aware of their responsibilities in relation to information governance. The course aims to: • outline your responsibilities in relation to information governance, data protection and the appropriate handling of confidential information • refresh your knowledge in terms of best practice around confidentiality and data protection • outline the eight key principles of data protection • provide you with the skills and knowledge to keep information safe As National Training set out by the National Convener, this course will contain an online assessment in order to ensure that skills and knowledge have been achieved or enhanced. Assessment must be undertaken and an appropriate mark achieved in order for training to be considered complete.

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Mandatory Training will be designated as ‘mandatory’ when it relates to changes in law, new procedures for the delivery of hearings, or other changes of significant importance to the Children’s Hearings System which are essential for panel members undertaking their role. Mandatory training is usually additional to the standard national training programme. Mandatory training will normally be offered ahead of any such changes coming into force. Failure to attend and satisfactorily complete training designated as mandatory without reasonable excuse will: result in removal from rota; be a factor in considering reappointment; and may potentially lead to removal during the appointment period. If necessary, a panel member in their first term may be required to undertake mandatory training if the topic has not been covered previously by training.

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The definition of Mandatory training in the summary above is intended to apply to all panel members. It will remain open to the National Convener in individual cases to recommend attendance at training where issues around individuals emerge either through practice observations, complaints or returning after a period of absence. ASTs seek to support panel members through these processes and this should be the first activity undertaken by the AST where there are concerns.

Pre-service training and the PDA For panel members recruited after 1 January 2014, preservice training and the achievement of all stages of the PDA is mandatory. Failure to satisfactorily complete all elements of the pre-service programme including the two PDA Units will result in an appointment as a panel member not being made. Attendance at the subsequent Management of Hearings course follows recommendations from the AST that individuals are ready and have sufficient experience to undertake the course. Failure to satisfactorily complete the Management of Hearings programme that also includes attainment of the PDA after support will lead to recommendation for removal as a panel member. The expectation is that the majority of new panel members will complete the initial programme within a two and a half year time scale. For a comprehensive outline of the pre-service training journey for new panel members, see page 16.

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R efresh

REFRESH

Occasionally, panel members are identified as needing some additional skills and knowledge to help them maintain their practice to meet the requirements of the National Standards. In this situation, panel members will be required to undertake Refresh training.

Who is the programme for? Refresh training is for: • existing panel members who, in discussion with AST members, have identified skills or knowledge gaps that are stopping them being effective panel members • existing panel members who have been identified by their AST as requiring a skills or knowledge update to enable them to remain on rota • existing panel members who have been on leave of absence for a short time and their AST has identified skills or knowledge that needs to be updated before they resume serving on hearings.

How long is the programme? The programme typically consists of one day of face to face training, plus pre-course reading and revision, and post course reflection on how to apply skills and knowledge developed.

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What is covered in the programme? Attendees or their AST will complete a pre-course proforma to outline the areas of development the panel member requires to review. These will be incorporated into the day’s programme but all Refresh programmes will include: • the values and national standards of the Children’s Hearings System • good practice observed at hearings • communicating with children and families • communicating with professionals • beginnings, middles and endings of hearings

When and where is this programme offered? Code 7DU01 7EU03 7IU08 7GU06 7DU02 7IU11 7GU07 7EU04

Date 15/04/2017 11/05/2017 13/05/2017 03/06/2017 02/09/2017 14/09/2017 23/09/2017 07/10/2017

Day Sat Thur Sat Sat Sat Thu Sat Sat

Location Dundee Edinburgh Inverness Glasgow Dunfermline Aberdeen Glasgow Edinburgh

09:15 09:15 09:15 09:15 09:15 09:15 09:15 09:15

16:30 16:30 16:30 16:30 16:30 16:30 16:30 16:30

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Lo cal learning and development

LOCAL

In addition to the national training curriculum, each AST area provides a programme of local learning and development sessions. These sessions are designed to complement the national training curriculum by providing panel members with locally relevant knowledge such as:

• local services available to children and young people • information on the work of partner organisations e.g. Social Work, legal reps, and safeguarders • talks from individuals involved in the Children’s Hearings System or working with children and young people • visits to local services e.g. secure units and children and families centres

Local learning and development sessions also provide panel members with the opportunity to meet, network and share best practice. Expectations on how many local learning and development sessions panel members should attend vary from area to area. However our aspiration is that you attend everything that is arranged in order to maximise your contribution to the Children’s Hearings system. Where this is not possible our expectation is that you attend 50% or more of what is offered. Local learning and development programmes are the responsibility of the local Learning and Development Co-ordinator, a volunteer who is a part of the AST and usually a serving panel member. They will be supported by other panel and AST members to organise and deliver a programme of events each year. You can find the contact details for your Learning and Development Co-ordinator on CHIRP.

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41


Area Support Team Training The National Convener and Children’s Hearings Scotland recognise the importance of ensuring that all panel members receive consistent support, management, and learning and development opportunities. The training programme set out below is designed to meet the needs of recently recruited PPAs, and those who will be recruited in 2017, in fulfilling their key roles. It can also be used as a whole, or in part, to refresh the practice of existing AST members. N.B. The role of PPAs, their recruitment and subsequent training, is currently under review. It is anticipated that the outcome of this process will impact on recruitment and training.

Training modules Training is available for: • • • •

Recruitment and Selection of panel members Observation and Feedback Reappointment of panel members Complaints Handling

A pre-cursor to these modules is a session introducing new AST members to the Children’s Hearing System, its origins, underpinning principles, core values and the key stages of a Children’s Hearing. Each module will involve: • • • •

42

advanced reading and preparation presentations of the key learning points discussion and participation in small group activity further reading and reflection for participants


Prerequisites for training Participants should be appointed PPAs or other relevant AST members. For some courses such as Recruitment and Selection, serving panel members may attend if they have been identified as having to assist with that function. For new AST members it is recommended that they undertake at least one hearing observation prior to attending their first training course.

Enrolment AST members, including new and existing PPAs who are interested in attending any of the training opportunities, should discuss their requirement with their local Area Convener or Deputy Area Convener. Once participation is confirmed by the local AST, invitations to enrol on the programme will be issued by the Children’s Hearings Scotland Training Unit. Joining instructions including pre-reading and preparation activities will be issued prior to the course.

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Module 1

Introduct ion to the Children’s H earings System The purpose of this introductory day’s training is to introduce new PPAs and other AST members to the Children’s Hearing System and provide them with a foundation on which to develop the skills necessary for their role.

Who is the module for? This module is for any new or recently appointed PPAs or other members of the AST who have not previously been panel members or have limited experience of the Children’s Hearings (Scotland) Act 2011.

How long is the module? This module typically consists of one day of face to face training, plus pre-course reading and post-course reflection on how to apply the skills and knowledge developed. It is also recommended that participants observe a hearings session before attending.

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What is covered in the module? Using a combination of trainer-led discussion, group work and observing a simulated hearing, this module aims to give participants: • an understanding of the Kilbrandon principles and the values that underpin the Children’s Hearings System • an introduction to what happens at a hearing • an understanding of the legal and best practice requirements at each of the four main stages of a hearing

When and where is the module offered? Code 7GAA04 7IAA05 7DAA01 7DAA02 7EAA03 7GAA06

Date 06/06/2017 09/06/2017 10/06/2017 12/08/2017 18/08/2017 29/08/2017

Day Tue Fri Sat Sat Fri Tue

Location Glasgow Aberdeen Dunfermline Dundee Edinburgh Glasgow

09:15 09:15 09:15 09:15 09:15 09:15

16:30 16:30 16:30 16:30 16:30 16:30

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Module 2

Observat ions and Feedback One of the key responsibilities of PPAs is to observe panel members at hearings, assess panel member practice and to give constructive feedback both verbally and written.

Who is the module for? This module is for any new Panel Practice Advisor. This module can also be used as a refresher for existing Panel Practice Advisors.

How long is the module? This module typically consists of one day face to face training, plus pre-course reading and post-course reflection on how to apply the skills and knowledge developed. It is also recommended that participants have completed ‘Module 1 - Introduction to the Children’s Hearings System’ or have been involved previously in the Children’s Hearings System.

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What is covered in the module? Using a combination of trainer led discussion, group work, case studies and opportunities to develop observation and feedback skills, the course aims to give participants: • • • • •

an understanding of the purpose and process of observations the skills required to measure practice against panel member national standards an understanding of what and how information gained should be recorded an understanding of the purpose and process of feedback the skills required to give effective feedback to panel members

When and where is the module offered? Code 7DAB01 7IAB06 7GAB04 7EAB03 7DAB02 7GAB05

Date 14/06/2017 23/06/2017 24/06/2017 15/09/2017 16/09/2017 20/09/2017

Day Wed Fri Sat Fri Sat Tue

Location Dunfermline Aberdeen Glasgow Edinburgh Dundee Glasgow

09:15 09:15 09:15 09:15 09:15 09:15

16:30 16:30 16:30 16:30 16:30 16:30

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Module 3

R ecruitment and Select ion One of the key responsibilities of Area Support Teams is to undertake the local recruitment of panel members as part of national recruitment campaigns.

Who is the module for? This module is for any new member of the AST who is likely to be involved in the recruitment and selection process or any serving panel member delegated by the Area Convener to assist with the process. This module can also be used as a refresher for existing AST members.

How long is the module? This module typically consists of one day face to face training plus pre-course reading and post-course reflection on how to apply the skills and knowledge developed. It is also recommended that participants have completed ‘Module 1 - Introduction to the Children’s Hearings System’ or have been involved previously in the Children’s Hearings System.

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What is covered in the module? Using a combination of trainer led discussion, group work, case studies and opportunities to develop interview skills, the course aims to give participants: •

an opportunity to develop knowledge and skills required in the selection of children's panel members

the skills required to assess applicants

an understanding of the selection process

an opportunity to practise interview techniques

an understanding of the standards expected of potential panel members

an understanding of diversity when assessing candidates

When and where is the module offered? Code 7DAC01 7GAC04 7IAC06 7DAC02 7EAC03 7GAC05

Date 22/06/2017 15/08/2017 18/08/2017 26/08/2017 02/09/2017 12/09/2017

Day Thu Tue Fri Sat Sat Tue

Location Dunfermline Glasgow Aberdeen Dundee Edinburgh Glasgow

09:15 09:15 09:15 09:15 09:15 09:15

16:30 16:30 16:30 16:30 16:30 16:30

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Module 4

R eappointment One of the key responsibilities of Area Support Teams is to make recommendations to the National Convener regarding panel member reappointment.

Who is the module for? This module is for any new PPA or other member of the AST who is likely to be involved in the reappointment process. This module can also be used as a refresher for existing AST members.

How long is the module? This module typically consists of half a day face to face training plus pre-course reading and post-course reflection on how to apply the skills and knowledge developed. It is also recommended that participants have completed ‘Module 1 - Introduction to the Children’s Hearings System’ or have been involved previously in the Children’s Hearings System.

What is covered in the module? Using a combination of trainer led discussion, group work, case studies and opportunities to develop interview skills, the course aims to give participants: • • • •

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an understanding of what should be included in the reappointment meeting an understanding of what information is needed to facilitate the reappointment process the skills required to conduct reappointment meetings an understanding of how to make the recommendations for reappointment


When and where is the module offered? Code 7GAD02 7DAD04 7EAD05 7GAD03 7IAD06

Date 19/10/2017 28/10/2017 23/11/2017 25/11/2017 25/11/2017

Day Thu Sat Thu Sat Sat

Location Glasgow Dundee Edinburgh Glasgow Aberdeen

09:15 09:15 09:15 09:15 09:15

16:30 13:00 13:00 13:00 13:00

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Module 5

Complaint s Handling This module is for any new member of the AST who is likely to be involved in the complaints handling. This module can also be used as a refresher for existing AST members.

Who is the module for? This module is for any new PPA or other member of the AST who is likely to be involved in complaints handling. This module can also be used as a refresher for existing AST members.

How long is the module? This module typically consists of one day face to face training. It is also recommended that participants have completed ‘Module 1 - Introduction to the Children’s Hearings System’ or have been involved previously in the Children’s Hearings System.

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What is covered in the module? Using a combination of trainer led discussion, group work and case studies , the module will cover: • • • • • • • •

an overview of the changes to the Complaints Handling Procedure what is a complaint who can make a complaint why people complain and what they want to achieve by complaining ways to avoid complaints escalating further the value of empathy and appropriate apology ways of managing difficult behaviour and using an unacceptable actions policy if necessary complaint investigation skills

When and where is the module offered? Dates and venues will be arranged as required. Please contact the training unit to discuss your requirements.

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Expenses and accommodat ion for attendance at training CHS is committed to ensuring that panel members and AST members are not left out-of-pocket as a result of their volunteering, and to reimbursing all reasonable expenses in an accessible, fair and timely manner. Out-of-pocket expenses for volunteers are defined in best practice for the voluntary sector as including: • • • •

travel expenses to and from where they are volunteering other subsistence costs – e.g. food and drink training childcare

Claiming expenses Claims are submitted by completing the expenses claim form which can be requested from the Clerk to your AST or downloaded from CHIRP. Some key things to bear in mind when claiming expenses are: • Legitimate expenses are incurred when a panel or AST member is attending national training linked to the national curriculum or other local training linked to the national curriculum which has been approved by the National Convener • The provision and booking of overnight accommodation in relation to training is undertaken by the CHS Training Unit (see box to the right) • Ferry and flight costs must be approved by the CHS National Team, or a person with delegated authority from the CHS National Team, prior to booking. Costs may be paid in full upon production of a ticket for the lowest available rate. • Panel members and AST members will not be reimbursed for any expenses for meals and refreshments when these have been provided free of charge by CHS or any other body (e.g. lunch at training events). This is not an exhaustive list of considerations when claiming expenses, and we recommend that when submitting expenses you should refer to the Panel Member and AST Member Expenses Policy which is available on CHIRP. The policy sets out which expenses can be claimed, as well as the current rates of payment. We ask that panel members submit any expenses claims as soon as possible, and at most within three months of when the expense was incurred. 54


Accommodation for training When attending training it will sometimes be necessary to require overnight accommodation. Overnight accommodation will be offered to anyone travelling for longer than 1.5 hours to a training course. Overnight accommodation for national training is arranged and provided by the CHS Training Unit. Except for Management of Hearings courses, overnight stays will usually be booked on a bed and breakfast basis only. Any additional expenditure, not included as part of the training, should be claimed through your AST as described opposite. Requests for overnight accommodation should be made to your local Training Unit team in advance of any attendance at training, ideally at the same time as you book your course. Please see the course cancellation statement on page 11. Volunteers should not book their own accommodation for training unless explicit approval is sought from the CHS Training Unit prior to booking. Accommodation booked in this way is unlikely to be reimbursed through expenses.

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Children’s Hearings Scotland Area 2/1/1 Ladywell House Ladywell Road Edinburgh EH12 7TB  t: 0131 244 3696 www.chscotland.gov.uk Follow @CHScotland

The Children’s Panel – life changing.

National training for childrens panel and area support team members  
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