Castle Hill Fitness Reformer Pilates Terms and Conditions
Membership Definitions
1. A member is defined as an active Castle Hill Fitness Gym Membership holder or an active Fitness Passport holder
2. A visitor is defined as any participant who does not hold an active Castle Hill Fitness Gym Membership or an active Fitness Passport Membership
3. Fitness Passport members must present proof of an active membership at Reception and scan in on every visit
Class Cancellations
4. Classes may be cancelled at any time by Castle Hill Fitness. Participants will be notified via the CRM of class cancellations
a. In an event where Castle Hill Fitness has cancelled a class, the class will be credited back to the participant
5. Cancellations made by the participant more than 8 hours before the class start time will be credited back to your pack
6. Cancellations made by the participant within 8 hours, or failure to attend, will result in the session being forfeited
Timetable Changes
7. Castle Hill Fitness may make changes to the Reformer Pilates timetable at any time without prior notice to participants
Instructor Changes:
8. Castle Hill Fitness reserves the right to change or substitute instructors at any time without notice
9. Class credits, refunds, or transfers will not be issued due to instructor changes or substitutions
Minimum Age
10. The minimum age of class attendance is 14 years of age