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2017 ANNUAL REPORT


A MESSAGE FROM THE CHAIRMAN 2017 BOARD OF DIRECTORS OFFICERS

Bryan Reynolds Chairman Cherokee Recreation & Parks Agency Julianne Rivera Chair-Elect Sold by Julianne – Keller Williams Atlanta North Will Goodwin Vice Chair, Community Relations Oak Leaf Church David Simmons Vice Chair, Business & Economic Enrichment Chattahoochee Technical College John Barker Vice Chair, Member Services Delphi Global Technology Steve Garrison, Jr. Past Chair Canton Tire & Wheel

DIRECTORS Neil Blackman, Corblu Ecology Group, LLC Zach Blend, Goshen Valley Foundation Chuck Flagg, Cruise Planners Kelly Geiken, Edward Jones Mark Goddard, Cobb EMC Dr. Brian Hightower, Cherokee County School District Vic Knight, WestRock Kathy Lambert, Cherokee County Linda Lullie, Inspired 2 Design, LLC Dr. Kina Mallard, Reinhardt University Karen Mathews, Reinhardt University Jeff Mitchell, South State Bank Janet Read, Children’s Healthcare of Atlanta Michael Searcy, WLJA – 101.1 FM / Enjoy! Cherokee Magazine Sharon Shelton, Primrose School of Harmony on the Lakes Jennifer Stanley, Northside Hospital – Cherokee Brian Stevens, FYZICAL Therapy & Balance Centers Alan Thompson, MOJO Productions, Inc. Katie Wise, LGE Community Credit Union

CHAMBER STAFF Pamela W. Carnes, GCCE, President & CEO Vicky Tucker, Vice President of Operations Paula Williams, Communications Manager Gini Mizelle, Events Manager Nichole Parks, Membership Manager Brandy DeBord, Education & Workforce Specialist Jessica Porter, Business & Consumer Specialist

3605 Marietta Hwy, Canton, GA 30114 770-345-0400 Info@CherokeeChamber.com CherokeeChamber.com

Fellow Chamber Members – What an honor it was to serve as your 2017 Chamber Chairman. I was given an amazing opportunity to meet so many of you while working in tandem with a dedicated Chamber Board and Staff as we collaboratively worked to further the mission of the Chamber. As someone who has been involved in the Chamber for almost 10 years, I thought I had attended – at least once – most all Chamber events. Serving as Board Chair was an eye-opening experience as I saw the importance of networking from an entirely different perspective. Having the chance to visit with new members during Coffee and Connections or those who enjoy a smaller environment during Power Hour, I learned as much about your businesses as I did about the Chamber and its programs. Greeting you at Good Morning Cherokee and making conversation at Business After Hours enabled me to increase the name and face recognition, which is vital in a 980+ member organization. A simple thank you doesn’t seem fitting for the Chamber’s returning and new members but please know that I say it loud and clear. Without our members assisting in telling the Chamber story, YOUR Chamber of Commerce would be unable to fulfill its Mission while keeping its Vision in focus. I trust you will continue to grow YOUR Chamber through efforts such as the +One Challenge that was developed and promoted by the creative volunteer team known as the Membership Task Force. Talk about a brainstorming machine! This group never thought inside the box! A variety of voices, ideas, skillsets and backgrounds is a valid description of the Chamber membership. Whether in conversation about education, workforce development, legislative issues or how to grow your business or organization, you each bring diverse wants and needs to the table. You all joined the Chamber for different reasons. The common denominator, however, is to move to the next level – whether personally or professionally – and I can think of no better organization in which to do so. I promise to keep telling the Chamber story and hope you will continue writing future chapters along with me as we work together to promote business and the community while expanding the economy and enhancing the quality of life.

Bryan Reynolds 2017 Chairman of the Board Cherokee Recreation & Parks Agency


CHAMBER CONNECTION In 2017, your Chamber made a positive difference in the community, allowing businesses to succeed, and offered a variety of programs designed to meet the needs of our growing organization. Members networked at Chamber events such as Good Morning Cherokee, Business After Hours, Meet & Eat, and Power Hour and celebrated the beginnings of fellow Chamber members at ribbon

CHAMBER COMMITTEES When you volunteer for Chamber committees, you gain the opportunity to study community needs in-depth and develop creative solutions to the business community’s concerns. Chamber committees offer you a chance to help shape the future of Cherokee County!

cuttings and ground breakings. With your investment, we established relevant educational workshops for businesses, networking events that assisted in building member relationships, collaborative partnerships that promoted commerce among member businesses, and the ability for your Chamber to advocate for a stronger economy and vibrant community.

EDUCATION COMMITTEE

Chair: Shelia Garrison, LGE Community Credit Union Staff Contact: Brandy DeBord The Education Committee directs a variety of initiatives that build and enhance relationships between businesses and local schools. The committee oversees the Partners in Education program which annually recognizes businesses for their commitment to education. The group, in conjunction with the Going Green Committee, coordinates a recycling event for elementary students while also recognizing retiring educators from the Cherokee County School District (CCSD) and collecting/delivering supplies for students in CCSD Title 1 schools via the School Supply Express. The committee meets throughout the year both at the Chamber and in local schools where they learn first-hand of the continuous educational developments in our community.

GOING GREEN

Chair: Nancy Wesselink, One Source Counseling and Employee Assistance Services, LLC Staff Contact: Jessica Porter Whether your company is already utilizing environmentally friendly practices or is interested in learning more about Going Green, join forces with other local businesses in growing a greener Cherokee County “Where Metro Meets the Mountains, and More Than the Grass is Green”. The Going Green Committee provides a monthly Green Tip on a variety of topics, and recognizes Chamber member companies for their positive impact on the environment while also focusing on business, consumer, and student environmental education. From an annual recycling event, which coincides with Earth Day, to a municipal recycling challenge, and a recycling event for elementary students in partnership with the Education Committee, the Going Green program provides for corporate involvement as well as household buy-in.

GOVERNMENTAL AFFAIRS COUNCIL Chair: Adam Smith, Bank of North Georgia Staff Contact: Pam Carnes

On your behalf, the Governmental Affairs Council tracks business legislation and collaborates with elected officials. The group also coordinates the annual Cherokee Day at the Capitol, Elected Officials Appreciation Reception, Legislative Appreciation event and Annual Legislative Survey. A compilation of the survey data, collected from the Chamber membership each fall, is provided to Cherokee’s Legislative Delegation prior to the annual Legislative Session.

TOURISM COMMITTEE

Chair: Stefanie Joyner, Cherokee County Historical Society Staff Contact: Pam Carnes The Tourism Committee includes representatives from local venues, the hospitality industry and municipalities, along with economic development professionals. With its natural beauty, cultural richness, vibrant communities and southern hospitality, Cherokee County is not only a great place to live – it is a great place to visit – so the group focuses on the promotion of Cherokee County to not only residents but visitors alike. DestinationCherokeeGA.com is your one-stop-shop for all there is to see and do in Cherokee County, GA.

WORKFORCE DEVELOPMENT COUNCIL

Chair: Benny Carter, Cherokee County Volunteer Aging Council Staff Contact: Brandy DeBord The Workforce Development Council (WFDC), comprised of business leaders from a variety of sectors, focuses on local workforce needs and enhancement of employment opportunities. The coordinators of Passport to Employment, a resume building and job search/interview skills initiative, along with the SchmoozaPalooza business promotion/networking event, members of the WFDC also coordinate Career Fairs for 8th grade students in the Cherokee County School District – an event that promotes local career opportunities to the community’s future generations.

FINANCE COMMITTEE

Chair: Steve Garrison, Jr., Canton Tire & Wheel Staff Contact: Pam Carnes

E G N E L L CHA

Chaired by the Chamber’s Immediate Past Chair and including members of the Chamber Executive Committee and Board of Directors, the ongoing role of the Finance Committee is to review monthly financial reports, recommend expenditures to the full Board of Directors, and oversee the development and approval of the organization’s Annual Budget.

Taking the +One Challenge means you are committed to helping your Chamber grow! Chamber members who recruit a new member will receive a $25 gift card from a Chamber member business for each membership obtained*. Each month, one lucky recruiter will be promoted on the homepage of CherokeeChamber.com for having taken the +One Challenge. This could be you! Help your Chamber grow by taking the +ONE CHALLENGE…Recruit a member TODAY! *Your name must be listed as the recruiter when the completed membership application and payment are submitted


2017 BY THE NUMBERS

ABOUT THE CHAMBER The Cherokee County Chamber of Commerce is the County’s largest and strongest business-to-business network. Founded in 1970, the Chamber is a highly proactive and visible influence in Cherokee County. While the majority of member businesses have ten or fewer employees, the Chamber provides a forum for businesses of all sizes and types. The MISSION of the Chamber is to promote business and the community while expanding the economy and enhancing the quality of life. The Chamber’s VISION is to be the premier comprehensive resource for the Cherokee County business community.

25

7

BOARD OF DIRECTORS

STAFF MEMBERS

WEBSITE VISITS

232,908

CHARTER MEMBERS

N MEM

B.L.A.S.T.T. & C.O.P. WORKSHOPS

PAGEVIEWS

We are an active, viable organization serving almost 1,000 members through professional and personal development opportunities while promoting a strong, vigorous economic climate in Cherokee County. Not only do we create an atmosphere for new business growth in our county, we also strive to ensure our existing businesses thrive and newcomers and visitors recognize what Cherokee County has to offer.

8

CHAIRMAN’S COUNCIL AMBASSADORS

15

113,595

Atlanta Gas Light Bagwell & Spears, Inc Cobb EMC Georgia Power Company Pilgrim's Regions Bank Wells Fargo Windstream Communications

30 17

1,100 JINGLE BELL $H0P ATTENDEES

6,400 OPERATION THANK YOU GIFT DELIVERIES (In partnership with COED.)

227

ONLINE DIREC PRO

745

MEMBER


69 6

78 981

NEW MBERS

7,751

CTORY SEARCHES OVIDING

5,479

R REFERRALS

RIBBON CUTTINGS

TOTAL MEMBERSHIP

GROUND BREAKINGS

73

5,354

NETWORKING EVENTS

NETWORKING EVENT ATTENDEES

29 20 170 LEADERSHIP CHEROKEE GRADUATES

FACEBOOK FOLLOWERS

4,304

TEEN LEADERSHIP CHEROKEE GRADUATES

10

COMMITTEE VOLUNTEERS

YOUNG PROFESSIONALS TO WATCH

86% MEMBERSHIP RETENTION RATE

Kayla Cleveland Jennifer Davo Kristi Estes Amy Hall Jessica Helms Evan Ingram Courtney Putnam, Ph.D. Dr. Jennifer Reynolds Abigail Roach Dixie Williams


connecting Through the Community Relations Division, the Chamber is connecting business and community by being the premier resource for businesses to connect with the community, developing community leaders and encouraging spending in Cherokee County. This division includes: Education Committee, Leadership Cherokee, Teen Leadership Cherokee, $hop Cherokee Initiative, Jingle Bell $hop, Web Site Enhancements, Administrative Professionals Appreciation Luncheon, C.O.P. Shops (Community Outreach Programs) and Young Professionals Recognition.

creating The Business & Economic Enrichment Division focuses on creating business viability and value by promoting Cherokee County as a destination for businesses, individuals, and families, serving as a conduit between businesses, citizens, and community leaders, and impacting the future of businesses through professional development and sustainable practices. This division includes: Drugs Don’t Work, Operation Thank You, Regional Issues Awareness, Workforce Development Council, Existing Industry & Small Business Services, Going Green!, Tourism, B.L.A.S.T.T. Workshops, and the Governmental Affairs Council that is responsible for the Annual Legislative Survey. The Legislative

Survey included a number of CHEROKEE

COUNTY ISSUES of importance to business that had not been included on previous surveys including Environmental Issues, Public

Direct access to 980+ Chamber members with more than 1,500 representa tives.

Consumers look to the Chambe r to recommen businesses. Whe d n they ask, we re fer only our mem bers. Being a Chambe r member adds credibility with customers & co nsumers. Supporting your local community enhances quality of life for everyo ne. The Chamber he lps grow comm unity & business le aders through leadership development op portunities & re cognition. It’s not just who you know, it’s who knows you. Th e Chamber give s you the opportunity to standout an d be noticed as an ac tive member of your community.

The Chamber provides resources that you need to thrive including educational opportunities.

Work hand-in-hand with elected officials on policies impacting your business. Save 7.5% on your workers’ compensation insurance through the Drugs Don’t Work program.

The Chamber increases your visibility within the community & gives your business a voice.

Safety, Social Services (Availability), Substance Abuse/Addiction, and Technology Infrastructure. Public Safety ranked #1 with 60% of respondents noting that from a BUSINESS PERSPECTIVE it was the top issue of importance. Second was Quality Education (Pre-K–Higher Ed) - 54%, Health Insurance Options (Affordable & Accessible) was third - 49%, followed by Transportation in fourth - 47.59%. Technology Infrastructure was a close fifth - 47.57% and Qualified Workforce & Job Training was sixth - 47.06%.

The Chamber directly impacts the local business environment and the local economy - a win-win for everyone. The Chamber promotes both the local economy & tourism through the $hop Cherokee initiative and DestinationCherokeeGA.


in rs receive listings Chamber membe ip rsh be & online mem both our printed directories.

cultivating The Member Services Division, where the Chamber is cultivating member engagement, thrives on keeping Chamber members positively engaged, providing a variety of networking opportunities, and offering valuable marketing options. This division includes: Membership Recruitment & Retention, the Chairman’s Council, Marketing & Communications, Networking Events, Ribbon Cuttings & Ground Breakings, Chamber Classic Golf Tournament, Cherokee Challenge, Coffee & Connections...For New Members, Chamber Shirt Friday and the Annual Meeting.

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2018 BOARD OF DIRECTORS OFFICERS

DIRECTORS

Julianne Rivera Chair Sold by Julianne – Keller Williams Atlanta North

Zach Blend, Goshen Valley Foundation Heather Blevins, Pampered Chef Mandy Chapman, Roytec Industries, LLC Phil Eberly, Lead Edge Design Group, Inc. Chuck Flagg, Cruise Planners Kelly Geiken, Edward Jones Mark Goddard, Cobb EMC Mark Goodman, Gas South, LLC Will Goodwin, Oak Leaf Church Tom Heard, Cherokee County Water & Sewerage Authority Deidre Hollands, The Children’s Haven Kathy Lambert, Cherokee County Linda Lullie, Inspired 2 Design, LLC Dr. Kina Mallard, Reinhardt University Janet Read, Children’s Healthcare of Atlanta Sharon Shelton, Primrose School of Harmony on the Lakes Adam Smith, Bank of North Georgia, a Division of Synovus Bank Katie Wise, LGE Community Credit Union

John Barker Chair-Elect Delphi Global Technology Brian Stevens Vice Chair, Community Relations FYZICAL Therapy & Balance Centers Vic Knight Vice Chair, Business & Economic Enrichment WestRock David Simmons Vice Chair, Member Services Chattahoochee Technical College Bryan Reynolds Past Chair Cherokee Recreation & Parks Agency

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6 employee estment for up to a membership inv

2018 CHAIR JULIANNE RIVERA

Sold by Julianne Keller Williams Atlanta North


2017 MAJOR EVENT SPONSORS GOOD MORNING CHEROKEE BREAKFAST Chattahoochee Technical College Edward Jones - Ned Castleberry & Kelly Geiken State Farm Ins Jey Willis Agency, Bank of North Georgia, R & D Mechanical Svcs, LGE Community Credit Union Northside Hospital - Cherokee Piedmont Mountainside Hospital

BUSINESS AFTER HOURS

MEET & EAT

Darby Funeral Home Reinhardt University Cobb EMC WellStar Health System WLJA - 101.1 FM / Enjoy! Cherokee Magazine

Rotary Club of Canton Bank of North Georgia Northside Hospital - Cherokee

BB&T Suntex Boating/Little River Marina Merrill Gardens at Woodstock Senior Living Canton Smiles Dentistry & Orthodontics

LGE Community Credit Union Shottenkirk Chrysler Dodge Jeep Ram Hasty Pope, LLP

Edward Jones Investments Canton Tire & Wheel Delphi Global Technology

Live Clean, Inc. Hale Healthcare LuLaRoe Elaine Federico Nelson Elder Care Law, LLC

Delta Community Credit Union Reinhardt University Family Life Publications

CHEROKEE CHALLENGE

CHAMBER CLASSIC GOLF TOURNAMENT

SCHMOOZA-PALOOZA

JINGLE BELL $HOP Cherokee County Conference Center Cherokee Tribune WLJA - 101.1 FM Cherokee County O’Brien Productions

LEADERSHIP SYMPOSIUM

Jey Willis Ins Agency, Inc.

ANNUAL MEETING COFFEE & CONNECTIONS PICNIC IN THE PARK

ADMINISTRATIVE PROFESSIONALS APPRECIATION LUNCHEON

B.L.A.S.T.T. WORKSHOPS

POWER HOUR

REGIONAL ISSUES AWARENESS

Annual report web  
Annual report web