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2 days in advance of the event. While we may be able to accommodate your request with less lead time, by following the minimum time requirements, you will be assured your food service needs will be met. Special Note: - Prices may vary and a late fee may be assessed if the catering event is not booked within the specifed timeline. GUARANTEES When ordering a catered meal, the customer must provide the Catering Office with an estimate of the total guest count. Five (5) business days prior to the event, the customer must provide a guaranteed guest count for which they will pay. In the event a guaranteed count is not provided, the estimated guest count will be considered the guarantee. A 5% overage will be provided. While additions to a guest count in excess of 5% above the guarantee cannot be assured without the required notice, it is advisable the customer contact the Catering Office with any additions to the guest guarantee prior to the event, regardless of time. Any additional seating over the 5% will cost a minimum of $3.10 per seat. This will cover the place setting, table cloths, napkins and preset items. Cancellations Five (5) business days notice is required for cancellation of any food or beverage order. Cancellation of food service contracts with less than three (3) business days notice will result in full billing for the guaranteed count or food quantity ordered. food service contracts with less than three business days notice will result in full billing for the guaranteed guest count or food quantity ordered. Service Styles Self-Serve: This is the standard style of service provided for receptions and coffees. Food Service will set up the refreshment order, provide paper service, linen and skirting for the serving tables. No service staff is provided. An additional fee will be required, based on the size of the event, if service staff is requested. Depending on the day and time of the event, additional product after the drop has been made may not be provided. We suggest a delivery time of approximately 30 minutes prior to your event. The client is directed to secure Chartwell’s property for later pick-up and will be responsible for any losses incurred. Chartwells requires an attendant to be available at events that require open flames or sterno (see open flame and sterno policy). Buffet Service: This is the standard style of service provided for meals over 20 guests. Food Service will set the buffet table. Additional tablecloths and napkins will cost extra regardless of the type of table used. Guests will serve themselves from the buffet table and service staff will be available. Plate and Serve: All food and beverages will be served tableside to guests. Plate and serve style is available for any size event. Prices for plated service could increase from $2.00 – $5.00 on average, depending on menu service. Pick-Up Service: The standard service for box lunches, picnics and baked goods. This is an optional style of service available for receptions. Food Service will prepare ordered items and the necessary accompaniments for the customer to pick up.

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74

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Chartwells Angelo State Catering Menu