advertorial history?” says Marshall Jones, Director of Sales and Marketing. Owned and operated by Fairmont Hotels, Claremont Hotel, Club & Spa was born in the Golden Era of the Gold Rush days, and has seen her ups and downs, literally, through fires and earthquakes, which has only made this white English castle what she is today – a pillar of beauty, comfort, peace and entertainment. “Our mission statement is to gain customer loyalty, exceed expectations and turn moments into memories,” says Jones, who came from San Jose’s Fairmont hotel with 11 years of service. Their mission is working per-
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January – March 2016
fectly. A majority of their guests are repeat clients, hailing primarily from the Bay Area, celebrating a milestone in their lives - birthdays, anniversaries and weddings. Captivated is how you’ll feel the moment you walk into your room – especially if you book one with an incredible view. With a FourDiamond Rating by AAA, Oakland Magazine readers give the Claremont Best Place to Book a Shower/Party, Best Brunch and Best Hotel Bar. Nostalgia is the backdrop to its recent renovations and upgrades. “We’re changing everything! All 276 rooms are getting a facelift. We are creating a lobby bar in the hotel, renovating and repositioning the
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