Tax Collection Software Giving Your Employees The Tools They Need

SharePoint does not provide any 'push communications' channels. The closest it gets is 'e-mail alerts', that are auto generated and can be easily become buried in inboxes, and RSS feeds, that require staff to opt in. Often due to high work loads or a lack of interest, emails have low cut through and staff fail to subscribe to RSS feeds meaning that important updates may never reach them.

Push Communications channels form an important part of an internal communications strategy.

This is particularly the case for urgent or important messages that need high cut through.

Try these tips Augment SharePoint with other functionality: Use plug and play' social media channels specifically built for secure employee communications.

Select channels that are low cost, easy to use and require very little IT resource to deploy, customize and implement. Some web 2.0 channels can send automated desktop alerts to moderators which will achieve significantly higher cut through (and faster response) than SharePoint's email alerts.

Use RSS tools that allows administrators to push out existing RSS feed sources, via an on screen news ticker (or news aggregator), to targeted staff groups. Hence for important RSS feeds you can remove the step within SharePoint requiring users to opt in. o Snap Desktop Alert provides a means to push out urgent or important communications to targeted staff groups. This desktop alert format bypasses email and pushes content directly onto employee's computer screens with configurable persistence and recurrence options and helpful reporting features.

Clarify Governance It is important to clarify the roles and responsibilities for managing a SharePoint site. For example; what are the respective roles of Corporate Communications and IT? Who should 'own' the site?

Who should be empowered to manage the site? A content management strategy should be developed by a team of representatives from key business areas and cover areas such as: The metrics for content creation Policies regarding when to use, and when not to use, SharePoint The balance be between user generated content, and general 'corporate' content Who will manage what content? How? Levels of moderation for different parts of the site How will cross-functional content be managed and monitored?

How much time should staff spend surfing and posting SharePoint content?

Try these tips Use hosted discussion forums as a quick and easy way to discuss and evolve the governance of SharePoint.

Manage Content