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Corporate Presentation Mission and Services CFQ 01-01-2012|1.0

CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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Who we are A multidisciplinary team partner for the development of organizations, individuals and society . CFQ is a Portuguese consulting company led by a team of partners and senior consultants, supported by a network of experts in various fields such as strategy, management, safety enginneering, environmental enginnering, enginnering industrial enginnering,, human resources management, that allows us to ensure and deliver added value services. service CFQ is a portuguese ortuguese quality association start-up borned in 1995.

Become a exemplary and credible organization in its mission.

Providing roviding tailored consulting, training and appropriate customers

audit values

services services, and

respecting

culture

and

contributing to improve and enhance its human resources and its processes.

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Developement of step by step projects towards customers real needs and expectations.

 Taylored approaches .  Continuous support to changing process approach .  Team building.  Criativity and inovation .  Respect for commitements .  Warranty of lasting results .

Global Managament Policy Providing consulting,, training and audit services, , designed and made according to the requirements and expectations ions of our customers. CFQ proceeds as strategic goals: Providing tailored consulting, training and appropriate audit services; services Develop jointly with its customers, customers projects that best meet their needs; Project managament so that the goals and deadlines outlined be fulllfield fulll with full satisfaction; To provide added value for customers ; Interact with Customers, Partners and Suppliers in an honest, fair and ethical way; To promote creativity, innovation and knowledge.

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Strategic Partners CFQ guarantees the quality of its services either through training and experience of its consultants, both from ongoing methodological and technical support of its strategic partners: APCER – Associação Portuguesa de Certificação. CFQ is a APCER Consultants Forum member.CFQ auditors belong to APCER audit team. BM TRADA CERTIFICATION TECNICELPA – Associação dos Técnicos da Indústria de Celulose e Papel. CFQ IS TECNICELPA member. ATELIER L – Gabinete de Projectos de Engenharia, Lda o Safety enginneering projects . C.C.A. – Caiano Pereira Consultores Associados, Lda QUALIVITA – Safety and Medicine at work. NOERUS Consultores – Public administration studies and consulting. KPMG Moçambique – Management and Finance consultants.[Mozambique Partner] CONSULANG-Consultoria e Serviços de Angola – Finance, accounting, and IT consultancy.[Angola Partner] PDConsult – Business Consultants.[Cape Verde Partner]

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Fields of Expertise

INDUSTRY [PULP, PAPER, QHEMISTRY, METALWORK, INDUSTRIA MAINTENANCE, METAL ERECTION , CONSTRUCTION, CERAMICS, AGRIFOOD, MANUFACTURING GRANITES A AND LIMESTONE, PLASTICS]

SERVICES [IT, TELECOMMUNICATIONS , PASSENGERS TRANSPORTATION,TRANSPORT OF GOODS, EDUCATION, ENGINNERING PROJECTS, ARCHITETURE , AUTOMOTIVE RETAIL]

PUBLIC ADMINISTRATION [ GOVERNMENT MINISTRY , CITY COUNCIL , PARISH COUNCIL ]

HEALTH

THIRD SECTOR

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DOMAINS STRATEGY

QUALITY

ENVIRONMENT

HEALTH & SAFETY

SOCIAL ACCOUNTABILITY

FOOD SAFETY

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RESEARCH, DEVELOPMENT AND INNOVATION

SUSTAINABILITY OF FOREST PRODUCTS INFORMATION SAFETY

RISK MANAGEMENT

BUSINESS CONTINUITY

HUMAN RESOURCES AND TRAINING

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Portfo Portfolio

DESIGN AND IMPLEMENTATION

 ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS  ISO 14001: 2004 ENVIRONMENTAL MANAGEMENT SYSTEMS  OHSAS 18001:2007 OCCUPATIONAL SAFETY AND HEALTH MANAGEMENT SYSTEMS  EN ISO / IEC 17025:2000 LABORATORY QUALITY MANAGEMENT SYSTEMS  HACCP – CODEX ALIMENTARIUS – ISO 22000 – FOOD SAFETY MANAGEMENT SYSTEMS BRC GLOBAL STANDARDS  SA 8000 SOCIAL ACCOUNTABILITY MANAGEMENT SYSTEMS  PORTUGUESE STANDARD NP 4457:2007 – RESEARCH, DEVELOPMENT AND INOVATION MANAGEMENT SYSTEMS  PORTUGUESE STANDARD NP 4427:2003 – HUMAM RESOURCES MANAGEMENT SYSTEMS  CHAIN OF RESPONSABILITY FSC –FOREST STEWARDSHIP COUNCIL /PEFC-PROGRAMME FOR THE ENDORSEMENT OF FOREST CERTIFICATION

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 ISO 27001 INFORMATION SECURITY MANAGEMENT SYSTEMS  ISO 22301 BUSINESS CONTINUITY  ISO 3010 MANAGEMENT RISK

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TECHNICAL ASSISTANCE  SAFETY

AND

HEALTH PLAN

FOR

CONSTRUCTION

PROJECT,

SAFETY

AND

HEALTH

COORDINATION AT CONSTRUCION SITE(PORTUGUESE LAW DL 273/2003),  EMERGENCY PLANS (PORTUGUESE LAW DL 220/2008;PORTARIA 1534:2008),  ENVIRONMENTAL IMPACT STUDIES;  TECHNICAL ASSISTANCE TO ENVIRONMENTAL LICENSING – INTEGRATED POLLUTION PREVENTION CONTROL (IPPC) DIRECTIVE;  TECHNICAL ASSISTANCE TO INDUSTRIAL LICENSING;  RESEARCH AND REVIEW OF SAFETY AND ENVIRONMENTAL EUROPEAN AND NATIONAL LAWS ;

 BREEF – BEST AVALIABLE TECNHNOLOGIES REFERENCE DOCUMENTS .

AUDITING

 1ST PARTY AUDITS ISO 9001, ISO 14001:2004,OHSAS 18001 , SA 8000, BY LEAD AUDITORS OF THIRD BODY AUDITING.

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Strategic Consulting

Analysis and Strategic Planning P A solid strategic planning process delivers valid planning content, applies relevant methodologies, integrates the individual planning steps and tracks implementation.

The strategic planning process – a success factor for sustainable corporate development Strategic decisions prepare the ground for long-term term growth that creates value. Top managers accordingly see such decisions as one of their top priorities. Corporate strategy defines the company's vision, sets targets for the long term and outlines the nature and scope of its business. Effective strategies can give a company a decisive competitive edge.

Diagnosis

Strategy Monitoring

Strategic Planning

strategy

Strategic planning allows to identify threats and opportunities, strengths and weaknesses, to evaluate company competitiveness ness and its hability to face business environment.

implementation

A solid strategic planning process delivers valid planning content, applies relevant methodologies, integrates the individual planning steps and tracks implementation. implementation

CFQ-CONSULTORIA,FORMAĂ‡ĂƒO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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Business Process Management Innovative approach required in the organizational structure of an Organization, Organization focused on the effectiveness and monitoring of business processes and organization activities. What do you get with this approach? Control and Reduction of Fixed and Variable Costs Improved operational efficiency Improvement of the quality levels of Customer Service Mapping (flows, core activities) Integrating (practices, people, knowledge) Control (outcomes, outputs) Track (performance, (performance KPI) Optimise Business Processes involving stakeholders – Customers, Suppliers, Employees and other Partners. Partners

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ISO Management Systems QUALITY MANAGEMENT ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS .DESIGN AND IMPLEMENTATION. WHAT IS ISO 9001 CERTIFICATION? ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS) that applies to businesses of any size in any business.. It provides a tried and proven framework for implementing a systematic approach to managing an organization’s quality processes to meet and exceed customer requirements. WHAT ARE THE KEY BENEFITS?  Streamlined processes and operational efficiency save time and money.  Improved customer satisfaction is an advantage over competitors.  Commitment to quality improves customer customer perception of the organization, helping you retain current customers and attract new ones. CFQ’s methodology is characterized by the construction of the Quality Management System supported by working groups, groups, with periodic feedback to top management, ensuring full support and monitoring to achieve effective compliance certificate. certificate

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AUDIT MANAGEMENT SYSTEMS (ISO 9001 )

QUALITY

What are Internal Audits? An internal audit enables organizations to prepare for certification audits or audits requested by Clients whether they are related to standards of Quality, Environment, Safety, Social Responsibility, or other. other Thus, allow organizations to monitor their performance and decide on action to promote confidence in the Organization, in the Products and Services they provide to their clients. What are the key benefits?

 Evaluate compliance with policies and procedures implemented; implemented  Monitor the organization's performance taking into account the specific characteristics of the Organization and its many sites; sites  Identify activities that promote continuous improvement. improvement CFQ methodology follows the guide lines advocated by audit management man standard ISO 19011 . Audit teamss are constituted by accredited lead auditors . CFQ assures a post audit support, in defining and supporting the implementation of corrective actions

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FOOD SAFETY HACCP – CODEX ALIMENTARIUS – ISO 22000:2005 – BRC GLOBAL STANDARDS

CFQ methodology supports design and implementação of HACCP Food Safety System Safety according to Codex Alimentarius or a ISO 22000 Food Safety Management Sustem, through: Food Safety Policy. Creating a multitask HACCP team . Definition of the HACCP Plan that outlines the significant hazards, critical control points, critical limits for each point, methods of monitoring / controlling these points . Equipment control.. Training and education management, records and non conformities. conformiti

CFQ assures implementing a HACCP System that can be certified independently or integrated with the Quality Management System ISO 9001 Organisation. In this case applied to ISO 22000 .

CFQ also supports implementation of portuguese specification – Service Requirements for Food and Beverage Establishments ERS 3002 . This specification enables businesses in the food, food beverage and catering sector implement food safety requirements and delivery service, fully oriented to their specificity. specificity .

In the field of Food Safety Products and compliance with legal and regulatory requirements for manufacturers, distributors, retailers, packers and wholesalers of food products, there is a standard BRC GLOBAL STANDARDS,, in which CFQ provides consulting support ort in their adoption and implementation.

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OCCUPATIONAL SAFETY AND HEALTH

OHSAS 18001:2007 Occupational Safety and Health Management Systems. Design and implementation.

Implementing and certifying an Occupational Health and Safety Management System (OHSMS) can demonstrate a clear commitment to worker safety. OHSAS 18001 is an international standard, applicable to any industry, against which an OHSMS is measured. It enables an organization to have better control over, and knowledge of, all relevant hazards zards resulting from normal operations and unusual situations. OHSAS 18001 certification enables a company to better manage health and safety risks, continually improve worker protection, and create a corporate culture that values worker safety as much as production and profit. What are the key benefits?

 Help improve the company’s safety culture

    

and increase its reputation for health and safety.  Demonstrate commitment to the protection of staff, property, and plant.  Potentially demonstrate legal compliance of safety regulations.  Encourage more effective internal communication.  Potentially reduce insurance premiums Help improve the company’s safety culture and increase its reputation for health and safety. Demonstrate commitment to the protection of staff, property, and plant. plant Potentially demonstrate legal compliance of safety regulations. regulations Encourage more effective internal communication. communication Potentially reduce insurance premiums. premiums

CFQ methodology is characterized by the involvement of employees in the survey Hazard and Risk Assessment as a way to raise awareness for the prevention of OSH. The OHSAS 18000 certification follows an approach for minimizing risk, reducing with its implementation, accidents and illnesses, downtime, and consequently the economic costs and human resources. resources CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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SCC CERTIFICATION Safety Checklist for Contractors (SCC) covers the evaluation and certification of safety management systems for subcontractors. subcontractors Principals often require that contractors working for them have a valid SCC certificate, particularly in the petrochemical industry. industry. It proves that a subcontractor's internal processes have been measured against best practices in safety management of hazardous dous work and found compliant with the recognised standard. Certification shows that, as a subcontractor, you deliver to the standards that your customers require and that they need not have concerns about your committment to and deployment of safety systems. sys

It clearly demonstrates specific valued aspects of your business including:

   

Skilled employees Professional safety mangement procedures and systems A strong committment towards safety Verified competencies

Improving the safety performance of the contracting industry and reducing the number of plant incidents safeguards lives and prevents damage to the environment. It is not just the organisation that benefits, but also its employees and the general public.

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SERVICES

ORGANIZATION

OF

OCCUPATIONAL HEALTH AND SAFETY CFQ through their OHS Technicians supports organizations (industry, services, trade and public) in OHS performing the activities under the Portuguese law: Evaluation of Occupational Hazards. Hazards Risk Assessment. Preparation of the Risk Map by area /site. Preparation of safety procedures and staff training. Selection and monitoring of entities specialists in studies of noise, noise illumination, dust and gases, thermal environment in order to achieve the same for implementation of preventive measures for the safety and health of workers. workers Preparation of Internal Emergency Plan/ Plan Health and Safety Plan. Plan Definition and implementation of key indicators to accidents / occupational diseases. Interface with Occupational Medicine, Medicine ensuring that it provides the minimum time and planned activities in the portuguese law. Study and proposal of the best methods of prevention,, focusing on collective action and only lastly the personal protection measures. Preparation of the Annual Activity Report OHS .

PREPARATION OF EMERGENCY PLANS CFQ through their Technicians OHS supports organizations in Preparation and Implementation of Internal Emergency Plans pursuant to the applicable portuguese legislation. Steps to the development of the Emergency Plan are: are Workplace characterization Hazard and Risk Evaluation Means and resources survey Internal safety Structure Setting Intervention Plan Setting Exit Plan CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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ENVIRONMENT IS O 1 4 0 0 1 : 2 0 0 4 ENVIRONMENTAL MANAGEMENT SYSTEMS Environmental management allows the recognition of the service organization's interactions with the environment and the development and continual improvement of its environmental performance. From the reference standard ISO 14001 organizations can establish an Environmental Management System (EMS) . What is ISO 14001 certification? ISO14001:2004 provides a tried and proven framework for identifying and tracking regulatory compliance issues related to your business. It involves the identification identification of aspects (hazards) and impacts (risks) and establishes a system to manage them. them

What are the key benefits?  Control costs through conserving input materials and energy.  Potentially reduce incidents that result in liability.  Improve company image and gain recognition.  Assure customers, investors, and the public that you are responsible corporate citizens by demonstrating commitment to the environment.  Help attain permits and authorizations for local trade more easily.  Control costs through conserving input materials and energy.  Potentially reduce incidents that result in liability.  Improve company image and gain recognition. recognition  Assure customers, investors, and the public that you are responsible corporate citizens by demonstrating commitment to the environment.  Help attain permits and authorizations for local trade more easily. easily CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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TECHNICAL

AND

ENVIRONMENTAL

SOLUTIONS BREEF – Best Avaliable Tecnhnologies Reference Documents BREEF are “the the stage of development of the most advanced and effective activities and their methods of operation which indicate the practical suitability of particular techniques for providing in principle the basis for emission limit values designed to prevent and, where that is not possible, to generally reduce emissions .”

Under the Technical and Environmental Solutions, CFQ provides:  Monitoring and characterization studies of emissions and waste. waste  Management, control, treatment and / or disposal of :

   

waste wastewater gas emissions

noise.  Acoustic solutions.  Solutions for wastewater treatment. treatment

TECHNICAL ASSISSTTANCE FOR THE IMPLEMENTATION OF EU ECOLABEL The EU Ecolabel is a voluntary scheme, which means that producers, importers and retailers can choose to apply for the label for their products. The life cycle of a product begins with extraction – the mining or cultivation of the raw CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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materials, such as cotton (for textiles) or wood (for paper products). It continues with manufacturing and packaging, distribution, use and finally the “end of life” stage, when the product is disposed of or recycled. When developing EU Ecolabel criteria for products, the focus is on the stages where the product has the highest environmental impact, and this differs from product to product. The EU Ecolabel is recognised across Europe. The certification is a reliable and scientifically verifiable way to let your customers know that your company is increasing its environmental sustainability by manufacturing products or providing services of good quality with reduced uced environmental impact. The EU Ecolabel makes your products stand out against your competitors. It adds real value to your business credentials and company image and most importantly, helps to boost your sales figures and minimise your costs. While the EU Ecolabel award is a realistic goal for producers, it ensures good performance and reduced environmental impact for consumers.

ENVIRRO ONMENTAL LICENSING – INTEGRATED POLLUTION PREVENTION CONTROL (IPPC) DIIRRECTIVE DIRECTIVE N.º 2008/1/CE: 2008/1/CE INTEGRATED POLLUTION PREVENTION CONTROL - IPPC.



How to obtain Envrionmental License? License

To obtain an Environmental Permit the interested party (operator) must ensure that installations are operated in such a way



Take appropriate preventive measures to combat pollution will, upon application of BREEF; BREEF



Be avoided waste generation, and if this is not possible they should be reclaimed or disposed of to avoid or reduce impacts on the environment; environment

  

Using energy efficiently; efficiently Prevent accidents and limit their consequences ; Takee the necessary steps so that in the event of decommissioning of the installation to avoid any pollution risk and return the site of operation to a satisfactory state .

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Social Accountability SA 8000 - SOCIAL ACCOUNTABILITY MANAGEMENT SYSTEM. DESIGN AND IMPLEMENTATION The SA 8000 standard seeks to increase the competitiveness of any organization voluntarily guaranteeing the ethical component of its productive processes, taking into account national legislation and by complying with all its requirements. The certification recognizes the commitment commitment of organizations to respect and promote human rights for all workers, including subcontractors, as well as its concern to monitor the degree of fulfillment of the standard’s requirements of its suppliers and sub-suppliers. The structure of the SA 8000 standard is based on the 12 Conventions of the ILO - International Labour Organization, the Declaration of Human Rights United Nations and the UN Convention on the Rights of Children. The requirements are:         

Child Labor; Forced Labor; Health & Safety; Freedom of Association and the Right to Collective Bargaining; Discrimination; Workplace Disciplinary Procedures; Working Hours; Wages; Management Systems.

These principles reflect the minimum working conditions, and compliance with these requirements is recognized as critical to the development of healthy societies and as part of an overall approach to sustainable development. Key beneficts  Improved labour conditions and productivity. productivity  Increased business credibility. credibility  Enhanced corporate image and reputation.  Improved partnerships. partnerships  Clearly defined responsibilities and expectations in-line in line with supply chain management and audit requirements. requirements  Better stakeholder engagement. engagement  Promotion of business ethics. ethics CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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ID&I RESEARCH, DEVELOPMENT AND INNOVATION MANAGEMENT SYSTEM-PORTUGUESE STANDARD NP 4457:2007 “Knowledge Knowledge is the foundation of generating wealth in developed societies, and research and development are the foundations of the production of such knowledge, but it is in innovation that a means to transform knowledge into economic development can be found.” .” in NP 4457 The Portuguese standard NP 4457 is based on a model for innovation that is supported by interfaces and interactions between scientific and technological knowledge, knowledge of organizations organizations and the way they operate, as well as general market and societal considerations. The objective of this standard is to define the requirements of an efficient Research, Development and Innovation (RDI) Management System, allowing organizations to define fine an RDI policy and achieve their innovation objectives. NP 4457 is based on the concept of innovation as a wealth creation mechanism that results in benefits for both organizations and society. Key benefits of the implementation of an RDI management system:  Systematize RDI activities to profit from internal know-how;  Plan, organize and monitor RDI activities;  Improve the organizational image and competitiveness in national and international markets;  Closely align to technological developments in order er to anticipate the market and identify opportunities for improvement;  Develop patented technology which can later be licensed and serve as a source of revenue;  Demonstrate the transparency of RDI activity within public administration and entities that evaluate aluate RDI projects for possible financing.

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Human Capital

HUMAN RESOURCES MANAGEMENT SYSTEM – PORTUGUESE STANDARD NP 4427:2003 Organizations generally feel that the management of its human resources assumes prime importance to your success, success therefore is essential that there is a clear definition of the methodology for managing these resources. This methodology is characterized by the basic principle that the human resources management should try to attract, retain and develop the people who perform activities for the organization. organization In pursuit of this principle, organizations feel the need to create and develop a system of human resource management which, through the application of appropriate techniques, responds to this need. Portuguese standard NP 4427:2003 allows a systematic adoption of the principle: attract - keep - developing people in an organization. The human resources resource management system covers the characterization of the organizational structure (taking into account its strategy and planning), the definition of skills, recruitment and selection, admission, welcoming and integration, personal development, performance analysis and management review.

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Risk Management

ISO31000 RISK MANAGEMENT. DESIGN AND IMPLEMENTATION. “Organizations Organizations of all types and sizes face factors and influences, internal and external, that make it uncertain whether, and when, reach their targets. targets The effect that this uncertainty has in its objectives of an organization is called "risk ". All activities ies of an organization involve risk. The organizations manage risk through the identification and analysis, after assessing the need for its modification, treating it to meet your risk criteria” (transcription from NP ISO 31000:2012)

es principles and generic guidelines on risk management. Can ISO 31000:2009 provides be used by any public, private or community enterprise, association, group or individual. Can an be applied throughout the life of an organization, and to a wide range of activities, including strategies and decisions, operations, processes, functions, projects, products, services and assets. ISO 31000:2009 can be applied to any type of risk, whatever its nature, whether having positive or negative consequences. Although ISO 31000:2009 provides provi generic guidelines, it is not intended to promote uniformity of risk management across organizations. The design and implementation of risk management plans and frameworks will need to take into account the varying needs of a specific organization, its particular objectives, context, structure, operations, processes, functions, projects, products, services, or assets and specific practices employed. Key Benefits:

 Management tool focused on critical processes of the organization; organization  Allows the organization to respond to major incidents, incidents through the establishment of appropriate; appropriate

     

Minimizes losses from disruptions or failures of cooperative processes; processes Prevents disruptions of critical processes throughout the supply chain; chain Competitive advantages in the market; market Evidence of compliance with legislation and regulations; regulations Provides a solid basis for negotiating with financial service providers; providers Increased confidence of all stakeholders.

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Business Continuity

ISO 22301 BUSINESS CONTINUITY The ISO 22301:2012 - Business Continuity Management Systems standard provides all the requirements for a business continuity management system. This is a methodology and practice that maintains your business despite adverse conditions, minimizing the impact of potential incidents incidents for your customer base, stakeholders and business ecosystem. It provides an efficient way of maintaining security, ensuring corporate governance and compliance, protecting your image and reputation, as well as creating a climate of confidence with employees, employees, suppliers, outsourcers, stakeholders and customers. ISO 22301 replaces the BS 25999-2 25999 . The main benefits in implementation and subsequent certification of a management system for business continuity are: are  Greater efficiency and quality in response to incidents;  greater resilience;  R eputação;  Competitive advantage, opening new markets and business  Compliance with legislation; legislation  Improved financial performance, performance reduced insurance premiums from the interruption of activity;  Supply of goods or services considered critical, within a period agreed with the customer after incident;  Management capability during periods of interruption of activity.

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Information Security

ISO 27001- INFORMATION SECURITY MANAGEMENT SYSTEM ISO 27001 specifies requirements for an organization to establish, implement and document an information security management system as well as requirements for security controls that need to be implemented according to the individual needs of the organization. Its implementation demonstrates the concern of the organization to preserve the confidentiality, integrity and availability of information. An information security management system (ISMS) has three main components:

Information is a critical asset to the operation of, and, in some cases for the very survival of an organization. The implementation of ISO/IEC 27001 allows organizations to effectively manage and protect all of their critical information, through the appropriate selection and implementation implementation of security controls, thereby creating a high degree of confidence for all stakeholders, and especially for customers. The standard adopts the familiar ISO management system model, allowing for easy integration with other systems. Key benefits of the implementation of an information security management system  Proactive identification of threats and vulnerabilities to which an organization may be subjected;  Ensuring business continuity;

 Definition of a disaster recovery plan, considering the existing procedures for reactivation services and critical infrastructure;

 Guarantee of systems protection throughout the development cycle;  High confidentiality and integrity of information;  Establishing a security information culture through the communication communic of policies and guidelines;  Continuous monitoring of the infrastructure supporting the system. system CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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Forest Products Sustainability

CHAIN OF CUSTODY FSC / PEFC FSC Chain of Custody certification allows companies to label their FSC products, which in turn enables consumers to identify and choose products that support responsible forest management. Chain of Custody certification is essential for businesses seeking to access environmentally and socially ially aware markets, or to demonstrate compliance with public and private procurement policies that specify environmentally responsible materials. In order to provide assurances that wood and wood-based wood based products originate from sustainably managed forests, PEFC promotes Chain of Custody (CoC) certification. certification CoC certification outlines requirements for tracking certified material from the forest to the final product to ensure that the wood contained in the product or product line originates from certified forests. fore For a product to qualify for certification, all entities along the supply chain must possess a PEFC Chain of Custody certificate. Both Chain of Custody FSC and PEFC schemes apply to Industry Pulp and Paper, Wholesalers and Distributors Paper, Printing Industry, Wood Industry and the Furnishing Industry and Cork.

FSC - Forest Stewardship Council is a nonprofit, nongovernmental, nongovernmental international and independent and was comprised of suppliers and timber merchants merchants, representatives of environmental organizations and human rights associations . The PEFC - Programme for the Endorsement of Certification Schemes is a private sector initiative, initiative based on a common vision among relevant stakeholders interested in sustainable forest management at national and regional level.

CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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DEVELOPMENT OF PERSONAL SKILLS CFQ ensures the realization of in house training in the fields of Quality Management, Environmental Management, Safety, Hygiene and Health at Work, Behavioral and HACCP. Has certified trainers with professional experience of 15 years and certified auditors members of certifying entities. entities

DIAGNOSTICS OF TRAINING NEEDS / STUDY SKILLS PROFILES CFQ performs diagnostics Training Needs :

 Job analysis  Interviews  Evaluating valuating the effectiveness of the training  Corporate strategy / Human Resources Policy / Training Policy CFQ performs Skills Appraisal: Appraisal

 Job Description  National and international benchmarks(CNP, ROME..etc)  Interviews  Characterization of Current and Future Skills (Knowledge To - Be - Know)

CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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Who trust us… 

Industry

AMS GOMA CAMPS, SA.

Paper

GRUPO PORTUCEL/SOPORCEL;

Pulp&Paper

CELTEJO (EX-PORTUCEL TEJO)

Pulp

PRADO KARTON,S.A;

Paper

PRADO C.LOUSÃ,S.A

Paper

METALURGICA IDEAL DO MONDEGO,S.A

Metalwork Metal Erection

LISQUIMICA

Chemichal

J.RASCÃO

Metalwork

GRUPO PLASTIMAR

GRANISINTRA

Plastics

Manufacturing granites marbles and limestone

GELITO

AgriFood

LUSOFOOD

AgriFood

NUTASA

AgriFood

IBEROL/COPAZ

AgriFood

CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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Corporate Presentation Services & Public Administration

ONI COMMUNICATIONS IT

HUBGRADE

IT

SALVADOR CAETANO (JCCHICHARO);

SOS MOBILE Telecommunica tions

SOTECLIS Construction

VAZLI TRANSPORTES

Transportation

MISTER BUS-AUTOCARROS DE ALUGUER,LDA Passengers Transportation

GAPRES Engineering Projects

DIAMETRO Engineering Projects

COLÉGIO DA BAFUREIRA Education

COLÉGIO VASCO DA GAMA

Education

INSTITUTO SUPERIOR DE EDUCAÇÃO MCTES-MINISTÉRIO CIÊNCIA,TECNOLOGIA SUPERIOR CENSOSF

Education

DA E

ENSINO

Governmental Ministry Health&SafetyC onsulting

IPL Businness Consulting

CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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Corporate Presentation HOMENS&SISTEMAS HR Consulting

C.MUNICIPAL DE OEIRAS; City Council

APCER (AUDITORIAS 3ª PARTE)

Third Body Certification

Contact us

Tel/Fax: + 351 214392408 Email: empresa@cfq-consultores.com empresa@cfq Site: www.cfq-consultores.com consultores.com http://www.facebook.com/pages/Cfq consultores http://www.facebook.com/pages/Cfq-consultores http://cfqconsultores.blogspot.pt/ tp://cfqconsultores.blogspot.pt/ http://twitter.com/cfqconsultores

CFQ-CONSULTORIA,FORMAÇÃO E QUALIDADE,LDA |+351 214392408 |EMPRESA@CFQ-CONSULTORES.COM|WWW.CFQ-CONSULTORES.COM

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