Figure 2 • FEC Service Process
Financial Health Assessment
Banking Service Plan
Credit Service Plan
Debt Service Plan
Savings Service Plan
Banking Milestones
Credit Milestones
Debt Milestones
Savings Milestones
Decrease debt at least 10%
Increase savings by 2%
Open Account
Transition to Safe Account
Establish Credit
Increase FICO at least 35 points
A theory of change (Figure 23) and logic model (Figure 1) for a municipal FEC initiative were designed by the CFE Fund in 2015 based on consultation with staff members who had led the New York City FEC implementation as well as with the city FEC managers and nonprofit providers from the five replication cities and several additional cities that are receiving technical assistance on replicating the model. Figure 3 • Key Partner Roles
• Publicize FEC services through city communication channels • Connect FECs to other city and nonprofit service partnership opportunities
Or P g
cy
Counselor/ Client Relationship
r tne ions ar izat an
• Monitor and analyze programmatic data
City A ge n
• Responsible for overall program management
• Serve as referral, co-location or integration partner for FEC services, ensuring counseling integration into range of social services • Champion importance of FEC services, including to funders, community leaders, and through municipal administration changes
• Leverage municipal government infrastructure • Lead program sustainablity efforts
N o n p ro fit P ro v i d e r • Supervise day-to-day counseling operations, including counselor performance management
• Build referral and integration partnerships with city agencies and other nonprofits • Coordinate staff training and professional development
PART 1: The FEC Model
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