We obtained user feedback from 10% of callers and an impressive 95% of these rate our service as good or excellent. Our experience and unrivalled international network with access to information in over 100 countries allow us to answer and offer guidance on a wide range of issues such as The Department For Education currently funds this service and we are hopeful that this will continue long term to support this much needed and highly valued advice line service. Unaccompanied Minors