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FALL 2016

Member Spotlight:

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volunteer opportunities. The need is there, and as we each take time to give back a little more, we continue to grow stronger together.

Together, we’re growing strong!

Annual Business Meeting The 82nd Annual Business Meeting will be held on Tuesday, March 28, 2017, at 6:00 pm, at the Centris Headquarters facility, 11825 Q Street in Omaha.

President’s Message

Voting procedures Each qualified member of Centris who is at least 16 years of age will receive a ballot mid-February. Ballots will be mailed to the address listed on your account. Make your selection and return the ballot in the postage paid envelope before the deadline. We look forward to seeing you at the Annual Meeting.

Ready or not, here it comes! The holiday season is just around the corner, and there really is something almost magical about this time of year. It seems that even amidst the hustle and bustle, people are a little more kind and generous during the holiday season. It’s an opportunity to give back and look out for the well-being of others. One way this can be impactful is through giving back to the community. At Centris, giving back to the community is one of our top priorities. Through monetary donations and employees who volunteer, we support many organizations that benefit the communities we are a part of. We have employees who: • Serve meals at the Open Door Mission • Clean the Omaha Children’s Museum for special events that welcome children with compromised immune systems • Deliver Thanksgiving meals to families through the Salvation Army • Purchase and wrap gifts for a family in need through Project Harmony We are proud to have employees who willingly and happily volunteer their time and resources for these (and many other) initiatives that positively impact the community throughout the year. I would encourage you to join us in giving back to your community, whether that’s in Nebraska, Iowa, or anywhere across the nation. If you aren’t sure where to give back, a quick Google search yields thousands of websites filled with

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Member Scholarships for High School Seniors Do you or someone you know need assistance paying for college? Centris is here to help by awarding four scholarships in 2017. All high school seniors who are current and active Centris members are eligible to apply. The digital application is available at www.centrisfcu.org under What’s New. The deadline to submit is 12/31/2016.


Centris in the Community The credit union philosophy is “People Helping People�, and at Centris we live this philosophy by guiding members financially as well as serving the communities where we are located through volunteer work. Here are just a few of the many events our staff has participated in this year.

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Knowledge is Power with Centris SMART Approval

Stay Connected with Our eProducts and Services

While it’s convenient to let a dealership handle financing, it doesn’t always mean the customer is getting the best loan available. Get SMART approved for a loan at Centris first.

Our eProducts and services are perfect for your on-thego lifestyle. Don’t worry about making an extra stop at the branch on your way home from work. With just a few clicks on your mobile device, laptop or tablet, you’re able to access all of your accounts.

The average car buyer spends weeks and possibly months researching vehicles to find the right color, make/model and equipment. However, when it comes to financing, it often times is an afterthought. Centris has a unique way of helping car buyers research vehicles through the AutoSMART portal. Shop local and national inventory, build a vehicle, request a vehicle quote and get pre-approved for a loan all from the comfort of your own home. The traditional way of getting pre-approved for an auto loan required multiple trips back and forth between the financial institution and dealership. Centris has simplified the process through SMART Approval. After finding your perfect car on AutoSMART, fill out the loan application and get pre-approved with SMART Approval. Knowing the price of the vehicle you want to purchase from the dealership and the rate at which you qualify puts the power in your hands. You can even calculate the exact monthly payment with the finance calculator. The next step is going to the dealership for the first and last time with your approval in-hand. If the dealer knows you’re pre-approved and can purchase the vehicle right then and there, they will be more willing to negotiate. The more knowledge you have about the vehicle and the financing, the more money you’ll save. Bring back the joy of buying a car with Centris!

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Online banking Pay bills, check your account balance, transfer funds and manage account activity. Mobile banking Request account balances and transaction history by text message. View account balances and transactions, transfer funds and pay bills through your smartphone or tablet. Remote deposit capture (RDC) Once you have our mobile banking app, take advantage of RDC and deposit checks whenever and wherever using your mobile device. eStatements Receive your monthly statement electronically. Each month, receive an email notification that your statement is ready to be viewed through a secure login. eLerts Use eLerts to get text and email notifications when certain activity on your account occurs. Bill payment Pay any company, person and bill electronically by setting up automatic payments or by manually making your payments one by one. Transfer money Transfer money to a savings or checking account at another financial institution. Pop money Transfer money to another person by email or text message.


Roadside Assistance for less than $1* per week!

Get a $100 reward card** when you join Sprint. Plus, receive a 10% discount (15% discount for business members) on select regularly priced Sprint monthly data service.

CU Road Pal was created exclusively for credit union members and offers a wide range of roadside assistance services at significant savings as compared to competing roadside assistance plans.

Save up to $15 on TurboTax federal tax products, America’s #1 online tax preparation service.

For less than $1 per week*, members can have the safety and security of 24/7 protection while on the road. And, you are covered in any vehicle - whether you are the driver or the passenger.

Get a $100 Love My Credit Union Rewards gift card and a free smoke communicator (that is wired to your ADT home security system) when purchasing NEW ADT home security.

Plans include: ❤ 25 mile, 50 mile and 100 mile towing options ❤ Emergency towing ❤ Emergency fuel delivery service ❤ Emergency flat tire assistance ❤ Emergency lock-out assistance ❤ Battery service and more! Go to www.LoveMyCreditUnion.org to check out the CU Road Pal plans and pricing and enroll today! CU Road Pal is just one of many member discounts available with the Love My Credit Union Rewards program. Members have saved nearly $2 billion with exclusive offers from these great partners:

Earn cash back for every purchase from the Love to Shop online mall. Shop at more than 1,500 online retailers including Target, Best Buy, Lowes, Macy’s, Footlocker and more!

Members could save up to $519.52 on car insurance with TruStage***. Exclusively for credit union members. Visit www.LoveMyCreditUnion.org to start saving today! *Based on individual roadside assistance plan. **Requires new account activation on non-discounted device. Valid through 12/31/2016. ***Average annual savings based on a countrywide survey of new customers from 1/27/2014 to 1/16/2015 who reported their prior insurer’s premiums when they switched to Liberty Mutual’s group auto and home program. Savings do not apply in MA.

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Member Spotlight: Thrasher More than 40 years ago, Greg Thrasher was living in Earling, Iowa working for his dad at a grain elevator. At the same time, his uncle owned a small basement waterproofing business in Southeast Iowa, and Greg saw an opportunity. He started working with his uncle while still working at the grain elevator. In the evenings, he would come home from the fields and return the waterproofing phone calls his wife, Nancy, took during the day. Greg and Nancy’s office was in their laundry room, and they stored the products in their garage. Much like Centris (formed by seven members and less than $50 in deposits), Thrasher came from humble beginnings to become one of the largest basement waterproofing and foundation repair contractors in the country with their headquarters in Omaha, Neb. Dan Thrasher, president and son of Greg said, “as a kid watching my dad return phone messages in the living room, I felt a great sense of pride in how hard my parents worked which formed a passion for me to continue in their footsteps.” In 1975, Thrasher was just waterproofing basements, but over the years it became apparent that customers had additional needs. It only made sense for the company to expand to find solutions to meet those needs. Within nine years of operation, Thrasher started to develop their products, and now their primary services include foundation repair, concrete leveling and repair, radon mitigation, crawlspace encapsulation and egress windows. These product developments led to the creation of their sister company,

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Foundation Supportworks, which manufactures foundation repair and stabilization products. Foundation Supportworks also acts as a business coach to more than 150 companies (dealers) nationwide who own businesses similar to Thrasher. While Thrasher may be one of the largest in the business, they don’t hang their hat on sheer size and their ability to service more than 60,000 homes in 41 years. According to Dan, they pride themselves on two main components: Educational/consultative approach Their main objective is to educate, not sell, customers about all the options and details of the job in an honest and straightforward manner. Stability as a company Many other companies in the industry have come and gone, but Thrasher has been in business for more than 40 years. A long-term warranty on a product or job is only as good as the company offering it, and Thrasher stands behind what they do. “Thrasher is a name that will help sell your house,” Dan said. The quality of their products and services is only surpassed by the recognition of their 260 employees and their involvement in the community. They’ve received the Better Business Bureau’s Integrity Award three times, the Midlands Business Journal’s 40 Under 40 Award three times, the Omaha Chamber’s Young Professionals Choice Award, Baird Holm Best Places to Work and the Best of Omaha Award four years in a row. These awards are a testament to the way they treat their employees as well as the customers they serve.


One of Thrasher’s four values is “One Community.” As a successful company, they understand the importance of returning the blessings they have received. They participate in various service projects for local non-profits through the donation of materials and employee volunteers. They have supported charities including Assure Women’s Center, Abide Omaha, Omaha Street School and Rebuilding Together. After Assure’s basement flooded, Dan said, we donated materials and gathered 100 employee volunteers to repair it. A job that would typically take a week to complete was finished in one day.

“We have a heart for working with non-profits who are serving the community,” Dan said. Thrasher’s commitment to their trade, their employees, and the community are in line with Centris’ vision and mission that makes the financing partnership a perfect fit. As a Centris merchant member, Thrasher bids a job and offers OnSpot Financing through Centris Federal Credit Union to customers who may need a small loan to cover the cost of the work. As one would guess, customers can apply for the Centris financing on the spot at the point of sale (in their home) through a tablet-friendly program. Over the past ten years, Thrasher has offered some other financing options to their customers; however, the lenders were not local. These options were a major pain point as their customer service was not on par with the Thrasher brand.

Dan said they wanted a local company that serves their customers well and a product that is simple and straightforward. Centris offers just that. “I want our customers to get approved, and Centris always works with them more so than other lenders to try to find a way to secure the loan,” Dan said. Thrasher doesn’t plan on slowing down anytime soon. Recently, they broke ground on their new headquarters building just south of 120th and Giles. They continue to look for more opportunities to serve their customers, increase their workforce and bandwidth and be good community partners. For more information about Thrasher, go to www.gothrasher.com. If you’re a local merchant who would like to become an OnSpot Financing by Centris Federal Credit Union provider - go to www.centrisfcu.org/onspot-financing or contact Tracy Larson at tlarson@centrisfcu.org or (402) 758-6073. Photo left to right: Greg Thrasher, Nancy Thrasher, Dan Thrasher, Anna Hunter and Dave Thrasher.

Editor’s Note

Are you a Centris member making a unique contribution to the community or know someone who is? Tell us your story for a chance to be featured in the Member Spotlight of the Centris Newsletter. Contact us at marketing@centrisfcu.org or (402) 758-6523.

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$34,000 and joint filers with combined incomes from $32,000-$44,000 may have up to 50% of their Social Security benefits taxed.2 Single filers whose combined income tops $34,000 and joint filers with combined incomes above $44,000 may see up to 85% of their Social Security benefits taxed.2 What if you are married and file separately? No income threshold applies. Your benefits will likely be taxed no matter how much you earn or how much Social Security you receive.2 You may be able to estimate these taxes in advance. You can use an online calculator (a Google search will lead you to a few such tools), or the worksheet in IRS Publication 915.2 You can even have these taxes withheld from your Social Security income. You can choose either 7%, 10%, 15%, or 25% withholding per payment. Another alternative is to make estimated tax payments per quarter, like a business owner does.2

When Is Social Security Income Taxable? The answer depends on your income. Provided by Michael Sieler

Your Social Security income could be taxed. That may seem unfair, or unfathomable. Regardless of how you feel about it, it is a possibility. Seniors have had to contend with this possibility since 1984. Social Security benefits became taxable above certain yearly income thresholds in that year. Frustratingly for retirees, these income thresholds have been left at the same levels for 32 years.1 Those frozen income limits have exposed many more people to the tax over time. In 1984, just 8% of Social Security recipients had total incomes high enough to trigger the tax. In contrast, the Social Security Administration estimates that 52% of households receiving benefits in 2015 had to claim some of those benefits as taxable income.1 Only part of your Social Security income may be taxable, not all of it. Two factors come into play here: your filing status and your combined income. Social Security defines your combined income as the sum of your adjusted gross income, any non-taxable interest earned, and 50% of your Social Security benefit income. (Your combined income is actually a form of modified adjusted gross income, or MAGI.) 2 Single filers with a combined income from $25,000-

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Did you know that 13 states also tax Social Security payments? North Dakota, Minnesota, West Virginia, and Vermont use the exact same formula as the federal government to calculate the degree to which your Social Security benefits may be taxable. Nine other states use more lenient formulas: Colorado, Connecticut, Kansas, Missouri, Montana, Nebraska, New Mexico, North Dakota, Rhode Island, and Utah.2 What can you do if it appears your benefits will be taxed? You could explore a few options to try and lessen or avoid the tax hit, but keep in mind that if your combined income is far greater than the $34,000 single filer and $44,000 joint filer thresholds, your chances of averting tax on Social Security income are slim. If your combined income is reasonably near the respective upper threshold, though, some moves might help. If you have a number of income-generating investments, you could opt to try and revise your portfolio, so that less income and tax-exempt interest are produced annually. A charitable IRA gift may be a good idea. You can make one if you are 70½ or older in the year of the donation. You can endow a qualified charity with as much as $100,000 in a single year this way. The amount of the gift may be used to fully or partly satisfy your Required Minimum Distribution (RMD), and the amount will not be counted in your adjusted gross income.3 You could withdraw more retirement income from Roth accounts. Distributions from Roth IRAs and Roth workplace retirement plan accounts are tax-exempt as long as you are

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age 59½ or older and have held the account for at least five tax years.4 Will the income limits linked to taxation of Social Security benefits ever be raised? Retirees can only hope so, but with more baby boomers becoming eligible for Social Security, the IRS and the Treasury stand to receive greater tax revenue with the current limits in place. This material was prepared by MarketingPro, Inc., and does not necessarily represent the views of the presenting party, nor their affiliates. This information has been derived from sources believed to be accurate. Please note - investing involves risk, and past performance is no guarantee of future results. The publisher is not engaged in rendering legal, accounting or other professional services. If assistance is needed, the reader is advised to engage the services of a competent professional. This information should not be construed as investment, tax or legal advice and may not be relied on for the purpose of avoiding any Federal tax penalty. This is neither a solicitation nor recommendation to purchase or sell any investment or insurance product or service, and should not be relied upon as such. All indices are unmanaged and are not illustrative of any particular investment. Securities and advisory services offered through Cetera Advisor Networks LLC, member FINRA/SIPC. Centris Federal Credit Union and Cetera Advisor Networks are not affiliated. –Not insured by any federal government agency - May lose value - No bank or credit union guarantee - Not NCUSIF Insured. Cetera is under separate ownership from any other named entity. Citations. 1. ssa.gov/policy/docs/issuepapers/ip2015-02.html [12/15] 2. fool.com/retirement/general/2016/04/30/is-social-security-taxable. aspx [4/30/16] 3. kiplinger.com/article/retirement/T051-C001-S003-how-to-limit-taxeson-social-security-benefits.html [7/16] 4. irs.gov/retirement-plans/retirement-plans-faqs-on-designated-rothaccounts [1/26/16]

Coming Soon! Save up to $15 on TurboTax! With tax season around the corner, it’s not too early to start thinking about filing your taxes. You can save up to $15 on TurboTax online and downloadable products. When you do your taxes with TurboTax®, you’ll get your taxes done right, get your biggest possible refund and save on filing! TurboTax for 2016 will soon be available on the Centris website. In the meantime, you can get started on estimating your refund with free tax calculators at https://turbotax. intuit.com/tax-tools/. When you are ready to file, you can save up to $15 on TurboTax online and downloadable products!

Preparing for Tax Season The new year is quickly approaching and that means it’s almost tax time. As you begin to gather all the appropriate forms, take a minute to read through these tips about your refund. As a reminder, direct deposit is the best and fastest way to receive your tax refund. • IRS Contact Information: • “Where’s My Tax Refund” at www.irs.gov • IRS2GO (mobile app) • www.efile.com • (800) 829-1040 • Allow 1-5 days for the funds to be deposited once it is sent to financial. • Double check what account number the return was sent to. • Refund rejected due to wrong account number: Will be returned as invalid account. • Name and account number don’t match: Will be returned as invalid account. • If IRS recalls a deposit to incorrect account and funds not available: Centris is not liable to the government for the return of the funds. • Your deposit does not belong to you: You will need to stop in to see a service representative to sign appropriate documentation to have Centris return the deposit. • Refund amount different: You can call Post Payment Hot-line at (855) 868-0151 for more information. • Refund to closed account and no payment instruction form: Refund is returned as account closed. • Whom at IRS can a taxpayer contact with questions or issues: IRS contact information is available on the IRS website (www.irs.gov). A general telephone number for inquiries is (800) 829-1040. • Can a deposit for non-owner go into my account: No.

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Protect Yourself with Identity Theft Prevention

You can place an initial 90-day fraud alert by calling any one of the three nationwide consumer reporting agencies stated earlier.

Identity theft continues to threaten every American. Identify theft is a serious crime and occurs when your personal information is stolen and used without your knowledge to commit fraud. Information can be used to open deposit accounts, open credit cards or to obtain a loan. There are a variety of ways these fraudsters will try and steal your personal information. Some of the common ways include:

Identity theft can cost time and money. It can destroy your credit and damage your name. By applying some of these simple tips for protecting your personal information, you can reduce the risk.

Dumpster Diving The fraudsters will rummage through trash looking for personal information. Phishing The fraudsters will pretend to be financial institutions or other companies and will send spam emails in an attempt to capture personal information from you. Social Engineering The fraudsters will contact you through a phone call and try and manipulate you into giving them personal information for the purpose of fraud. Safeguarding Your Information There are a number of ways you can safeguard yourself against theft. Some of the common ways are as follows: • Shred financial documents and personal information before you discard them. • Don’t give out personal information on the phone, through email or the Internet unless you know who you are dealing with. • Never click on links sent within unsolicited emails. The use of anti-spyware and anti-virus software can also help protect your home computer. • Create a unique password. Do not use obvious passwords like date of birth, mother’s maiden name, etc. • Keep your personal information in a secure place at home to prevent outsiders from gaining access. Reviewing your financial accounts and billing statements regularly can help detect fraud. In addition, your credit report can also help you identify if you have been a victim of potential fraudulent activity. The law requires that the major consumer reporting agencies (Equifax, Experian and TransUnion) give you a copy of your credit report each year upon request. Visit www.AnnualCreditReport. com or call (877) 322-8228 for a free credit report. If you suspect that your information was used fraudulently you can place a “fraud alert” which will alert creditors to follow certain procedures before they open an account in your name or make changes to your existing accounts.

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NMA Champions Circle Distinction Winners Centris is proud to announce four of our mortgage representatives were recognized in the Nebraska Mortgage Association’s (NMA) Champions Circle. Winners include: (L-R) Dan Harris of our 117th and M location, Laura Longo of our 114th and Dodge location, Jerad Berry of our 168th and Center location and Predrag Kopun of our 156th and Maple location. The award is given to recognize and celebrate the service, dedication, and hard work that leading mortgage professionals put into servicing their clients during the home loan process. “I’m extremely proud of these individuals for their contributions to the mortgage industry. They are a great example of the type of service Centris members can expect from our mortgage department,” states Heidi Weeks, Centris mortgage production manager. The Centris mortgage representatives were four of 79 NMA members awarded the “Champions Circle” distinction. The Nebraska Mortgage Association is a non-profit trade association that promotes sound and ethical business practices and methods.


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Holiday Schedule Offices are closed in observance of: Thanksgiving Day Christmas Eve Christmas Day (observance) New Years Day (observance) Martin Luther King Jr. Day

Thursday, Saturday, Monday, Monday, Monday,

November 24, 2016 December 24, 2016 December 26, 2016 January 2, 2017 January 16, 2017

Thank You for Voting us #1 For the eighth year in a row members like you have voted Centris as the Best Credit Union in the Omaha-metro area! We are also proud to again be voted first place for Best Auto Financing! Follow Us On

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