2020 Speakers Include:
Adrian Morley
Ben Lappin
Bob Stella
Bogdan Grigorescu
Chris Gormley
Chris Thewlis
Change and Implementation Manager Co-op
Head of Retention & CX The Guardian
Resource Planning Manager KBC Bank Ireland
AI Platform Marks & Spencer
Technologist Liberty IT
Director of Customer Service & Sales (Domestic) RWE npower
Jason Hendry
Llaura Hughes
Luke Squires
Mary Cope
Nicola Millard
Patricia Sanchez-Diaz
Global Head of Commercial & Service Management Vodafone Business
Communications & Development Manager Motability Operations Ltd
Head of Customer Centre & Trading Delivery Virgin Holidays
Head of HR, Learning & Development The Share Centre
Head of Customer Insight & Futures BT
Customer Experience Lead, Senior Manager Centrica