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2019 EDITION

O U R C I T Y. O U R H O M E .

VAUGHAN WELCOME S ITS UNIVERSIT Y PAG E 26

VAUGHAN, THE GREEN CITY: A Healthier City for Current and Future Generations

THE WAY FORWARD: Moving Vaughan Ahead the Next Four Years

ART & CULTURE IN THE CITY: Celebrating Vaughan’s Diversity

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CELEBRATE VAUGHAN

TABLE OF CONTENTS Our City

Special Features

10

54

DESTINATION VAUGHAN

58

ART & CULTURE IN THE CITY

THE WAY FORWARD Inauguration of Vaughan Council 2018—2022

12 CITY OF VAUGHAN COUNCIL Q & A 16 ORDER OF VAUGHAN 2018 18 MARK YOUR CALENDARS

2019 City of Vaughan Event Calendar

Service Excellence 24

VAUGHAN: A LEADER IN OPENNESS, ACCOUNTABILITY & TRANSPARENCY

26

VAUGHAN’S FIRST UNIVERSITY

30

FIRE CHIEF LEADS VFRS INTO THE FUTURE

33

2018 CITIZEN SURVEY

Niagara University

City-building Partners 34 PARTNERING FOR SUCCESS

Working together, making a difference

38

WORKING TOGETHER, ACHIEVING RESULTS

41

THE PEOPLE'S MAYOR

51

A HEALTHIER FUTURE FOR FAMILIES IN VAUGHAN, RICHMOND HILL AND KING

Tourism & Hospitality in Vaughan

Celebrating Vaughan’s diversity

62 SUPPORTING VAUGHAN’S ENTREPRENEURS

Vaughan Business Enterprise Centre

67

THE VAUGHAN MOMENTUM REPORT

82

OUR JOURNEY, OUR FUTURE

The best is yet to come in Vaughan

Vaughan Works 84

YOUR PROPERTY TAXES AT WORK

86

VAUGHAN: THE GREEN CITY

90

FROM THE DEPUTY CITY MANAGER’S DESK

94

VMC RISING

96

GET YOUR LITERACY ON!

102

STAYING ACTIVE, INSPIRED AND CONNECTED IN VAUGHAN

Commitment to keep taxes low

Creating a healthier and more environmentally sustainable city

Why Vaughan Citizens Love Their Libraries

106 EMERGENCY PREPAREDNESS IN VAUGHAN 110

ONE BY-LAW AT A TIME

114

VAUGHAN WORKS

118

AT YOUR SERVICE

122

CITY OF VAUGHAN RESOURCE GUIDE

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Making life in Vaughan better Keeping the public moving


2019 EDITION

A B O UT U S Recognized as the place to be, the City of Vaughan continues to thrive as one of the most prosperous, multicultural and fastest-growing cities in Canada with an ever-growing population of 335,000. It has remained one of Canada’s largest municipalities— ranking at 17th-and the eighth largest in Ontario. While the city includes the communities of Concord, Kleinburg, Maple, Thornhill and Woodbridge, residents can also take pride in the City of Vaughan’s newest downtown core, the Vaughan Metropolitan Centre (VMC). Located at Highway 7 and Jane Street, the VMC is one of Canada’s largest master-planned communities and is fast becoming the heart of our community. It features a world-class transit system — brimming with potential, innovation and urban amenities. This is OUR City of Vaughan.

In Collaboration With CITY OF VAUGHAN CORPORATE AND STRATEGIC COMMUNICATIONS Publisher AMENDOLA MEDIA GROUP Editor-In-Chief CATHERINE PALMER-AMENDOLA Creative Director CARMINE NAPOLITANO Copy Editors GINA FUSCO AND DAN YURMAN Account Managers SANDRA BEGENISIC • TARAH RENDE Contributing Writers ROSANNA BONURA • ROB LORUSSO SHERALYN ROMAN • SHELLY SARGENT ALANA SIMONETTA • DAN YURMAN Photography VALERIA MITSUBATA PHOTOGRAPHY • SHUTTERSTOCK

C O N TAC T U S Amendola Media Group 8555 Jane Street, Suite 102 • Vaughan, Ontario L4K 5N9 905.660.3330

K E E P I N TO U C H

There are many ways to connect to the City of Vaughan. Stay up to date on what's happening by following the City on Twitter, Facebook, Instagram, City Blog and YouTube

F O LLOW COPYRIGHT NOTICE All editorial content and photographs in this magazine are protected by copyright. Reproduction in any form, including in print and online, as well as storage on digital media, is prohibited without the prior written consent of the publisher.

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OUR CITY

W R IT TE N BY S H E R A LY N RO M A N

The Way Forward Inauguration of Vaughan Council 2018—2022. December 4, 2018, was an auspicious day for the City of Vaughan, its residents and, in particular, the nine newly elected and re-elected members of Vaughan Council who together were sworn into office in a special ceremony in the Council Chambers at Vaughan City Hall. Mayor Maurizio Bevilacqua, returning for his third term of office, said in his speech that he was “humbled, grateful and energized to have received yet another strong vote of confidence to serve in our city’s highest office.” Reflecting on the city’s prosperity, which he called “remarkable,” the Mayor reconfirmed his own, and Council's, commitment to continuing the kind of “transformational” city-building that has already taken place. Determined to build on the many accomplishments already achieved and/or underway. Specifically, the following (as examples of the many) successful projects taking place in this great city: the ongoing construction of the Mackenzie Vaughan Hospital, the arrival of TTC subway service in Vaughan and the opening of Phase One of the new 900-acre North Maple Regional Park. Not content to rest on these accomplishments, Mayor Bevilacqua went on to share with those gathered that he remains firmly committed “to bringing a university to our city during this term in office,” despite provincial government cutbacks. Saying one must be “creative and resourceful,” the Mayor vowed to “never give up” even if “one’s ability is tested during challenging times.” In a special signing ceremony, Mayor and Members of Council penned their

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name in support of the Vaughan Accord, a document that “calls on Vaughan’s elected representatives to work together constructively and always in the interest of the entire community.” Created in 2010, the Accord is a 12-point document outlining the commitments of the Mayor’s office and Council to work together toward responsible, co-operative and effective governance. Mayor Bevilacqua reflected on his vision for a city of the future where business could thrive. Where building a vibrant downtown core would reflect the diversity of our community. Where sports, the arts, music, theatre and architectural excellence would shine. All of this is to take place under sustainable and transparent leadership. This inauguration represented both the past and the future of Vaughan. It was a reminder to all gathered of the visionary leadership that has brought Vaughan this far and it is a vote of confidence for Mayor and Members of Council who will continue to shape Vaughan’s future. Mayor Bevilacqua said it best: “So, it is with confidence and conviction that I stand before you to state that over the past eight years, we have achieved transformational results. We have neither wavered, questioned nor shied away from stepping out of our comfort zone and taking bold, necessary and courageous action to create a new Vaughan — a destination of choice. It’s no longer a debate of whether we can or whether we will — because we have and because we are.”

Your Elected Officials For The 2018—2022 Term Of Council: M AYO R

Maurizio Bevilacqua D E PUT Y M AYO R , LO C A L A N D R E G I O N A L CO U N C I LLO R

Mario Ferri

LO C A L A N D R E G I O N A L CO U N C I LLO R

Gino Rosati

LO C A L A N D R E G I O N A L CO U N C I LLO R

Linda D. Jackson WA R D 1

Marilyn Iafrate WA R D 2

Tony Carella WA R D 3

Rosanna DeFrancesca WA R D 4

Sandra Yeung Racco WA R D 5

Alan Shefman


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CITY OF VAUGHAN COUNCIL

Q A +

We asked Council to speak about their most important Citybuilding project and its benefit to Vaughan citizens. Here's what they had to say.

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MARIO FERRI

Deputy Mayor and Regional Councillor

GINO ROSATI Regional Councillor

Q. Looking ahead to this

Q. Looking ahead to this

A. Smart Growth – a comprehensive

A. Reduce/eliminate traffic

new Term of Council and the next four years, what is your most important city-building priority?

approach to city-building. Traffic: we must address the traffic problem by widening/linking roads, limiting the pressure new development puts on our existing infrastructure, increasing the frequency/availability of public transportation, implementing GO Train crossing grade separations. Health: finalize and open the Vaughan hospital. Recreation: we must provide more and better recreational opportunities. Business: we must foster the business community. Taxes: most importantly, we must keep taxes low!

Q. How will this priority benefit the citizens of Vaughan?

A. A comprehensive approach to

city-building means that we grow together toward a prosperous future, while limiting the ill-effects unchecked growth can have. Smart growth can increase housing affordability, without increasing daily commutes. Smart Growth means a happier and healthier community that thrives. It means protecting our environment and providing the best opportunities for our businesses. To create a prosperous world-class city, a comprehensive approach to our future is required.

new Term of Council and the next four years, what is your most important city-building priority? congestion in the City of Vaughan. Reducing gridlock will benefit every resident directly or indirectly. Financial support and involvement from provincial and federal government is pivotal in achieving this goal.

Q. How will this priority benefit the citizens of Vaughan?

A. Drivers will take less time to reach their destination, thus benefiting the individual as well as making economic activities more efficient.


OUR CITY

LINDA D. JACKSON Regional Councillor

MARILYN IAFRATE Ward 1 Councillor

TONY CARELLA Ward 2 Councillor

Q. Looking ahead to this new

Q. Looking ahead to this new

Q. Looking ahead to this new

Term of Council and the next four years, what is your most important city-building priority?

Term of Council and the next four years, what is your most important city-building priority?

A. The foundation of a great

A. Traffic gridlock remains the

A. The root of city-building is a solid

city requires that appropriate infrastructure be in place. Traffic congestion was the number one concern of residents in this past election. Over the next four years, I will advocate to secure firm commitments on timetables that will have pre-approved roadwork completed sooner.

Q. How will this priority benefit the citizens of Vaughan?

A. In addition, I will push to have

environmental assessments completed in a timely manner to avoid further delays in the widening of regional roads. I will look to the Region of York to fast track the environmental assessment process and funding of missing road linkages in the City of Vaughan; namely, Teston Road, Kirby Road & Langstaff Road. Finally, I will continue to advocate for the extension of the Yonge Street Subway Line to Richmond Hill Centre and strive for residents to have access to efficient and affordable public transit options.

number one issue of concern for residents in Maple and Kleinburg. I initiated the process to enable the construction of a centreturn lane in the Maple core and will continue to lobby funding from the Region for this project. This initiative will benefit the residents of Maple and will also be a tremendous benefit to residents Vaughan-wide. Although this project will improve traffic flow and congestion in the Maple core, more importantly it will ensure that ambulances and residents are able to access the new Vaughan hospital in a timely manner.

Term of Council and the next four years, what is your most important city-building priority?

rapport between the citizenry, their elected representatives and City staff.

Q. How will this priority benefit the citizens of your ward?

A. My priority will continue to

be to provide to the residents of Woodbridge West/Ward 2 the same exemplary service for which I and my staff are well known and to see that municipal staff remain committed to providing the same.

Q. How will this priority benefit the citizens of your ward?

A. Kleinburg has been without

proper amenities such as a fullservice community centre and library. Over the next four years, I will work relentlessly to secure land for these muchneeded facilities that are long overdue for this established community. I’m looking forward to working with the community as we plan for the future.

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OUR CITY

ROSANNA DEFRANCESCA Ward 3 Councillor

Ward 4 Councillor

ALAN SHEFMAN Ward 5 Councillor

Q. Looking ahead to this new

Q. Looking ahead to this new

Q. Looking ahead to this new

A. As I am heading into my

A. My most important city-

A. Funding the building of the

Term of Council and the next four years, what is your most important city-building priority?

third term, the one issue that keeps coming up from residents is traffic!! This term my goal is to bring professionals from all levels of government to the Vaughan table through a formation of a Transportation and Infrastructure Task Force. This task force will look at innovative and viable solutions as well as funding options to see ideas become reality.

Q. How will this priority benefit the citizens of your ward?

A. Vaughan residents deserve a

focused effort on this issue and I intend to work diligently so that everyone spends more time enjoying their loved ones and less time on the road!

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SANDRA YEUNG RACCO

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Term of Council and the next four years, what is your most important city-building priority?

building priority is to continue to develop and find innovative and sustainable solutions to deliver services to the residents of Vaughan. Ward 4 will see the most growth over the next term, from the Vaughan Metropolitan Centre (VMC) to the new development areas, and I think it is important to include Smart City digital transformation into our city-building initiatives in order to make our service delivery more cost-effective, efficient and sustainable.

Q. How will this priority benefit the citizens of your ward?

A. Smart City initiatives will

benefit all aspects of citizen service delivery, including public engagement, data access, connectivity, digital literacy and eServices. As the VMC and new areas develop, enhanced City services will be needed, and these locations are the perfect forum to introduce and use Smart City technology to develop more innovative and sustainable ways to access and utilize City services.

Term of Council and the next four years, what is your most important city-building priority?

Yonge Street Subway extension to Richmond Hill. Building the Yonge North subway will have a significant impact on traffic congestion. It will provide a huge improvement in the ability of the residents of Vaughan to access the rapid transit network in the GTA, including providing a key link between the York Region Rapidway system. Q. How will this priority benefit the citizens of your ward?

A. With the building of this key

transit link, the residents of Ward 5 - Thornhill will be very well served by one of the best transit networks in the GTA, connecting them in all directions by the subway taking them north and south and the Rapidway providing east and west access.


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OUR CITY W R IT TE N BY A L A N A S I M O N E T TA

Order of Vaughan

In 2016, to commemorate the 25th anniversary of the City of Vaughan, Mayor Maurizio Bevilacqua inspired and championed the Order of Vaughan — an award that stands as the highest honour the City may present. That year, 25 people were admitted to the Order. As Vaughan is full of countless inspirational individuals, the Order of Vaughan recognizes those who have made significant and enduring contributions through their endeavours. Recipients of this honour are selected from a range of important city-building categories including arts and entertainment, philanthropy and accessibility, among others. “Every day I am inspired by the people in Vaughan — their passion for the community, commitment to building Vaughan and the spirit of generosity. We are blessed to have men and women who dedicate their time, talent and treasure to give back, represent Vaughan at home and abroad, and through their important and lasting contributions, which make us proud to call them our neighbours,” says Mayor Bevilacqua.

“I was proud to launch the Order of Vaughan to mark the important and historic milestone of Vaughan’s silver anniversary, which was celebrated in 2016. The Order of Vaughan is the highest, most prestigious honour presented to citizens who go above and beyond in serving our great city.” — Mayor Maurizio Bevilacqua

To be eligible for such a prestigious award, a nominee must be a resident or former long-term resident of the City of Vaughan and a living person at the time of the nomination. Completed nominations are considered by a Selection Committee, which will recommend successful nominations to Council for approval. The award is then presented at an awards ceremony that is conducted annually.

The most recent Order of Vaughan Ceremony took place in December 2018. Four individuals were honoured with the Order of Vaughan:

Maria Castro

Michael DeGasperis

Robert Charles Wilson

Altaf Stationwala

– Not-for-Profit:

– Health and Wellness,

– Arts and Entertainment:

– Public Service:

The past President of the Hospice Vaughan Board of Directors. Maria Castro became the Co-Chair for the “Better Ending” Residential Initiative and Capital Campaign Committee and currently holds the position of Chief Financial Officer at Pico Engineering.

Business Philanthropy, Not-for-Profit, Environment:

Founder, President and CEO of Arista Homes and the Vice President of the TACC Group of Companies. Michael DeGasperis is also a long-standing champion of the Mackenzie Vaughan Hospital. He serves on many charitable boards and committees, including ASVV Charity.

A globally acclaimed science fiction writer. His work has won top sci-fi awards across the globe, including Japan’s Seiun Award in 2009; Germany’s Kurd Lasswitz Preis in 2007; France’s Grand Prix de l’lmaginaire in 2007; and Israel’s Geffen Award in 2006.

President and CEO of Mackenzie Health. In June 2015, he established the Mackenzie Innovation Institute (Mi2), a catalyst for disruptive technologies in the healthcare industry through research, education and training.

For more information, visit vaughan.ca/orderofvaughan.

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OUR CITY

MARK YOUR CALENDARS The City of Vaughan offers a variety of events and activities throughout the year to keep the community involved. As a multicultural city, Vaughan is proud to hold some of the most culturally diverse celebrations every year in addition to great City events like Concerts in the Park, Canada Day, Winterfest and park openings, to name a few.

There is something exciting every month!

JANUARY 2019 TAMIL HERITAGE MONTH

FEBRUARY AFRICAN HERITAGE MONTH BLACK HISTORY MONTH CHINESE HERITAGE MONTH

03

Lunar New Year Celebration

The City of Vaughan’s Lunar New Year Celebration to ring in the Year of the Pig. The event will feature cultural performances, activities and refreshments.

05

Vaughan Business Expo and Creative Industries Summit

An opportunity for business owners to connect, learn and grow their local business. Creative industry leaders discuss future building of Vaughan creative and cultural economy.

10

Winterfest

18

Family Day

With live entertainment, attractions and activities including meet and greets to take part in, it's no wonder that Winterfest is always an exciting event for all.

CALENDAR HIGHLIGHTS - 2018

As citizens of Vaughan, we are fortunate enough to live in a City where so much is offered to us on a monthly basis in family fun events. Looking back on 2018, many from around the community took full advantage of each event that was offered.

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A statutory holiday that is designated for spending time with our loved ones and focusing on the importance of family. Be sure to check out a number of free activities at Vaughan community centres.

During our spring/summer months, the City of Vaughan’s Concerts in the Park series celebrated its 24th year. This event featured free, professional concerts that were held on select Wednesday evenings from June to August in various parks throughout the city.

MARCH GREEK HERITAGE MONTH

30

Earth Hour at City Hall

You don't want to miss Earth Hour Vaughan's 12th annual celebration! Join us for an evening full of fun, entertainment and tips on how you can prevent climate change.


OUR CITY

APRIL

MAY

05

01-31

SIKH HERITAGE MONTH

Vaughan Volunteer Recognition Awards Ceremony

Strong cities are built with the help of dedicated volunteers who offer their time, energy and skills for the benefit of others. Mayor Maurizio Bevilacqua and Members of Council will recognize the actions and efforts of volunteers at an official ceremony held at City Hall.

22

Earth Day

Worldwide, various events are held to demonstrate support for environmental protection! Show some Earth love to your community — volunteer for litter pickup or plant trees and flowers. Any action, big or small, contributes to a cleaner community and a bright future.

25

20-minute Makeover

Keeping our community clean! Every year in April, in honour of Earth Day, Vaughan schools, businesses, residents and community groups come together to take part in Vaughan's 20-minute Makeover community litter cleanup. In 2017, over 17,000 people participated in the event all across the city!

ASIAN HERITAGE MONTH JEWISH HERITAGE MONTH

In Spirit Festival

Namaste! Join this cultural yoga and wellness festival for fun and relaxation.

13-17

Vaughan Film Festival & Gala

Now in its seventh edition, this exciting five day event proudly showcases both local and international talent — on all levels. The Vaughan International Film Festival aims to shift the festival experience by providing an innovative platform to the filmmaker and film enthusiast, offering a global stage for the art of storytelling. By bringing together industry, community and education, VFF will encourage like-minded professionals to invest in the next wave of artists..

MAY TO OCTOBER

VFRS Alarms 4 Life Program Each weekend throughout the spring and early fall, our firefighters will be going door to door in various neighbourhoods and offering to test smoke alarms and carbon monoxide (CO) alarms. Participation is voluntary for residents. Alarms save lives, so receive some peace of mind and ensure your safety with this great program!

19-24

Public Works Week

Join us in celebrating and learning about the work that is done to make the community better each day! Events include a Public Works Day Open House with family friendly attractions including vehicle displays and ride-on opportunities, giveaways and a Kids Zone with face-painting.

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Rotary Frog Race

Plastic frog race taking place in the Humber River. Donations of the funds raised will go to charity. This event offers fun with a heart.

JUNE

ABORIGINAL HERITAGE MONTH ITALIAN HERITAGE MONTH NATIONAL PORTUGUESE SPEAKING HERITAGE MONTH

JUNE TO AUGUST 2019 Concerts in the Park

The City of Vaughan's Concerts in the Park series celebrates 25 years! Featuring FREE professional concerts held on select Wednesday evenings from June to August.

09

Woof-a-Palooza

Bring your pups for some fun in the sun! Pet exhibitors, treats and more. This event is fun for all ages, interactive and outdoors.

14-16

Vaughan Burger Fest

Join us for a family friendly festival of top burger vendors, craft beers and world-famous live music all weekend long!

JULY

01

Canada Day

O'Canada! Come out to a fun-filled day during the City of Vaughan's annual Canada Day event and celebrate Canada's birthday!

I2-14

Vaughan Pizza Fest

Have a slice, or two, or three! Enjoy pizza from the many participating vendors, and scope out the Artisan Pizza Market that offers everything you need to make pizza in the comfort of your own home!

13

Vaughan Latin Festival

A music-filled, energetic event that celebrates the cultural treasures of the Latin community and everything it has to offer. From food, to music and entertainment, this event is sure to be one not to miss!

20-21 Since 2011, the Mayor’s Gala and Charity Golf Classic have raised more than $30 million for more than 150 charities, not-for-profits and community organizations.

On July 1st, 2018, families from all around came out to enjoy a fun-filled day full of plenty of activities, live music and delicious eats to commemorate Canada’s 151st birthday.

Taste of the Caribbean

Enjoy two days of Caribbean culinary experiences right in the city of Vaughan along with a market place of varied food vendors, arts & crafts, children activities served directly to your seat with live entertainment.

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OUR CITY

AUGUST

05

Benjamin Vaughan Day

Civic Holiday dedicated to the British diplomat, Benjamin Vaughan, for whom our city is named. On this date, many City facilities and services are closed.

09-11

Woodbridge RibFest

Rib lovers unite! Entice your taste buds with the best ribs Vaughan has to offer. Enjoy activities for the whole family!

10-11

CariVaughan Carnival in Vaughan

Wear your colourful costume! Come and celebrate the Caribbean Carnival and Parade in Vaughan. Food, Entertainment and activities for all ages.

SEPTEMBER

14

Kleinburg Binder Twine Festival

Crafts, great food, entertainment and activities! There's something for everyone at this yearly Kleinburg festival.

OCTOBER HINDU HERITAGE MONTH HISPANIC HERITAGE MONTH ISLAMIC HERITAGE MONTH SOMALI HERITAGE MONTH

06-12

Fire Prevention Week

15

Terry Fox Day

Runs and walks occur in honour of Terry Fox's brave battle with cancer and his heroic east-to-west cross-Canada run to raise money and awareness for cancer research.

Vaughan Fire and Rescue Service (VFRS), in collaboration with the Ontario Fire Marshal’s Office and the National Fire Protection Association, presents this annual public safety and education campaign raising awareness about fire safety and prevention.

21

43rd Thornhill Village Festival

12-14

This festival taking place in the historic heart of Thornhill includes craft and commercial booths, community displays, music and entertainment, contests and great food! Everything you could want to have some weekend fun!

27-29

Vaughan Culture Days

Experience art and culture through activities offered by community groups at this national celebration. Share in the inspiration, artistry, creativity and expression that reflects the mosaic of Canadian culture.

Woodbridge Fall Fair

Make Thanksgiving weekend even more special by visiting our Fall Fair! Join in the tradition of celebrating our community together with old-fashioned fun — it's a taste of the country right in the city! An exotic car show, exhibits, competitions, midway rides, games, horse and wagon rides, live entertainment, kids zone, petting zoo, pioneer area, great food, fun and free parking are all part of this exciting festival.

14-18

VBEC - Small Business Week

This annual event supports entrepreneurs and small business owners with personalized learning and networking opportunities. For the complete listing of all City of Vaughan and community events, please visit vaughan.ca/events.

To participate in a national celebration of arts and culture, Vaughan Culture Days invites residents to experience free activities offered by various cultural groups, artists and organizations.

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As we move forward into the coming months, the City of Vaughan can expect plenty of events already planned for 2019. Be sure to mark your calendars and get ready for another year of excitement!


YEARS

YEARS

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SERVICE EXCELLENCE

W R IT TE N BY A L A N A S I M O N E T TA

Vaughan: A Leader in Openness, Accountability & Transparency As Vaughan continues to reshape into a world-class city, it must maintain high ethical standards as it moves forward into its coming years.

24

Meet Suzanne Craig, the City of Vaughan’s Accountability Officer and, since January of 2018, the first Lobbyist Registrar of the Lobbyist Registry. Our City instituted the Office of the Integrity Commissioner in 2008, a year when Vaughan was one of the first municipalities in Ontario to voluntarily appoint an integrity commissioner. Commissioner Craig, with a background in Canadian law and a vision to mould this commission into a role model for all cities in Ontario, took the responsibility.

“When the voiceless, the marginalized, the hard-working believers in honesty and integrity come to my office to seek to hold their elected officials accountable, I recognize the immense responsibility this position holds. What is it like being the City’s integrity commissioner/ lobbyist registrar? The answer is that it is extremely difficult and challenging at times, but every day it is an honour to serve those that the citizens of Vaughan have entrusted with the stewardship of their city,” explains Commissioner Craig.

Ten years later, Commissioner Craig's high ethical standards, policy advice and council-wide education on issues of ethics and integrity partnered with the City’s mission of making openness, transparency and accountability a cornerstone of our municipal identity had inspired the creation of the Lobbyist Registry. The Lobbyist Registry ensures that people who are paid to influence government are open, honest and transparent about their work.

A healthy democracy requires open and full transparent communication between the government and the residents to ensure elected officials are held accountable for their actions. A practice that Commissioner Craig has dedicated a decade to, and with the establishment of a Lobbyist Registry, Commissioner Craig can go further to ensure that we continue to keep our government built on strong and fair relationships with businesses.

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With a commitment to be a leader in developing accountability standards, the City of Vaughan has raised the bar across the nation, making it easier for citizens to speak to their government. Citizens are continuously encouraged to express themselves at public meetings, to voice their opinions and to ask questions without registering. For the residents of Vaughan, this reinforces the confidence we have in the integrity of our government’s decisionmaking process. It is Commissioner Craig’s role to ensure decisions are easy to access and understand by the public so that they stay informed and be a part of the decisions affecting their lives.

To learn more, please read the integrity commissioner’s 2016—2017 annual report available at vaughan.ca/integritycommissioner


SERVICE EXCELLENCE

Niagara - January 26, 2018

Vaughan’s First University W R IT TE N BY A L A N A S I M O N E T TA

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SERVICE EXCELLENCE

In an era of fiscal restraint and annulled plans for postsecondary institutions in Ontario, the City of Vaughan announced Niagara University now lives in a modern new site located in the Vaughan Metropolitan Centre (VMC). January 21, 2019 was indeed an historic day as Niagara University students attended their first day of classes in Vaughan. Mayor Maurizio Bevilacqua proudly welcomed an excited student body as well as Niagara University’s leadership team with some thoughtful and inspirational sentiments. “It has long been my dream to bring a university to Vaughan. Higher learning and education speak to the pursuit of a noble goal that is fundamentally woven into the core of every human being and that is to ultimately do better. This building and this university, right here in the City of Vaughan, is the result of a labor of love and by people working together. Early last year when those first conversations were taking place, Father Maher and I spoke a lot about you, the students. This is what really matters - to ensure that you get the best education possible from the best professors, from a community that really loves and welcomes you.” Following another landslide victory during last fall’s municipal election, Mayor Bevilacqua hit the ground running on his signature campaign pledge to bring the first-ever university to Vaughan during the present Term of Council. In fact,

efforts to bring Niagara University to Vaughan started in early 2018, when Mayor Bevilacqua began leading negotiations between the university and community partners to identify the best possible location for the post-secondary institution to undertake this exciting new chapter in its long and rich history. “What I have learned in life and throughout my time in public office, is that when you truly believe in something that is good and for the benefit of the people, you must do everything within your capacity to help bring it to life,” Mayor Bevilacqua added. With its main campus in Lewiston, N.Y., Niagara University has relocated its bi-national presence in the Cortel Group’s Expo City complex, situated in the heart of Vaughan’s emerging downtown core. The modern structure includes state-of-the-art classrooms, faculty and administration offices, and welcoming student lounge areas. The campus is steps away from the VMC subway station and vivaNext bus rapid transit service. Niagara University President Rev. James J. Maher shared his enthusiasm for the new partnership saying, “I am excited to expand our Niagara University in Ontario program here to the City of Vaughan as we work within this community to mentor a new generation of compassionate, dedicated and successful graduates into the workplace. I want to personally thank Mayor Bevilacqua for his genuine enthusiasm, vision, commitment and advocacy to bring people and organizations 2 0 1 9 · C E L E B R AT E VAU G H A N

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SERVICE EXCELLENCE

together to make the arrival of Niagara University here to Vaughan a reality.” For 35 years, Niagara University in Ontario has offered outstanding teacher training programs that operate under the written consent of the Minister of Training, Colleges and Universities. Students studying in Vaughan have the opportunity to enroll in either the Bachelor of Professional Studies in Education or the Masters of Science in Educational Leadership programs. Students living in Vaughan and the surrounding GTA are ecstatic about Niagara University within their community. “This environment fits into what I want to do — my ideas, my morals and my ethics. The curriculum is amazing, the courses are amazing, and the professors do an excellent job of creating a very open environment. They let you know that you're not alone. Having Niagara University this close to home, just down the street in Vaughan, is beautiful.” said Vaughan resident Alexander Cannata. Arianna Commella echoed those comments, “It’s my first day at Niagara University in Vaughan so I am very excited. Growing up and being born in Vaughan, to be able to call Niagara University in Vaughan my second home is really great.” The VMC is the largest and most ambitious project in the city’s history and the downtown is a natural place for Niagara University to locate, Mayor Bevilacqua said, adding that “building a complete city means having a post-secondary institution in an urban setting, walking distance from homes, businesses and amenities, and connected by regionally

integrated transit. Father James Maher and his team were exceptional partners in the process.” The Vaughan Centre PwC-YMCA Tower, Transit City, The MET, EXPO City and the KPMG Tower are among the many new and dynamic developments shaping Vaughan’s growing skyline. Mayor Bevilacqua concluded that, “The arrival of Niagara University in Ontario is further proof that Vaughan is the place to be. This occasion marks yet another transformational initiative either complete or currently underway in our community, which includes the subway, ongoing construction of Mackenzie Vaughan Hospital and the opening of phase one of North Maple Regional Park. These are the kinds of powerful and monumental projects that fundamentally change how a community operates and thrives. Improved access to education, healthcare and transportation are hallmarks of any world class city, and ultimately, that is what we aim to achieve.”

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W R IT TE N BY S H E R A LY N RO M A N

Fire Chief Leads into the Future Responsibility for more than 300 Vaughan Fire and Rescue Service personnel, nine stations (with a 10th on the way) and a budget in the millions — plus a member of Vaughan’s Senior Management Team — requires strong, committed leadership. With the promotion of Fire Chief Deryn N. Rizzi, Vaughan Fire and Rescue Service's (VFRS) first female fire chief (one of only a handful across North America), Vaughan residents should feel confident they’re in good hands. Assuming the leadership of VFRS, which in 2018 boasted a solid 100 per cent customer service rating, is an enormous responsibility. Chief Rizzi says it’s all about teamwork. “Our firefighters are extraordinary people,” she says, “our customer service, excellent. It’s about how we can make a person’s day better. I feel fortunate that our people make the fire service look great and in turn I do everything I can to support them.” Spoken like a true leader. Chief Rizzi has enjoyed a diverse career, first as an elementary teacher, then, at age 26, successfully applying for “Recruit Class.” Hired full time in 2001, she rose rapidly through the ranks serving as acting captain by 2009 and captain in 2013. That same year she was appointed deputy fire chief. A current Ph.D. candidate, Chief Rizzi notes, “education has opened doors for me, but you also need the practical experience. My credibility comes from working as a firefighter, progressing through the ranks. I’ve worked on the front lines, I understand the day-to-day challenges our firefighters are faced with.” Further, with a background in triathlons, competing at the national level, she still gets on the treadmill for the fitness test each year, alongside all the men and women of VFRS. As the first female fire chief in an urban centre (of 430+ departments in Ontario), we asked if she sees herself as a role model for young women and whether gender inequities exist. “I’ve always felt an equal with my colleagues and never felt there was a gender issue for me. I’ve never walked into a room and felt excluded. It doesn’t even cross my mind.” However, paving the way for others to have a similar experience, part of her Ph.D. research will focus on women working in nontraditional roles and opportunities to address inequities.

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Recently, she was selected as one of 13 in North America to participate in the IDELP (International Diversity Executive Leadership Program), named chair of the International Association of Fire Chiefs Human Relations Committee, and the Canadian Association of Fire Chiefs Diversity and Inclusion Committee. Her efforts advance diversity and inclusion amongst fire safety personnel throughout North America. The chief has many other educational certifications and teaches at York University and Humber College. She recently led VFRS in becoming the first fire department in Ontario to have all firefighters trained and tested for the National Fire Protection Association’s Standard for Technical Rescue Personnel Professional Qualifications. Committed not only to her force, but also to her community, she was successful in securing a $10,000 grant from TransCanada supporting week-long camps for 15- to 18-yearold aspiring female firefighters. This year, of the 19 campers, four will attend Pre-Fire Services in College. In another initiative, together with Firehouse Subs, a program called Alarms for Life saw $15,000 used to purchase 2,700 fire alarms and CO2 monitors to be installed by VFRS in their off-duty hours. Working together with the Vaughan Food Bank, families identified as vulnerable and without access to Life Safety Equipment are being provided with this equipment free of charge. VFRS is in good hands with the strong, dedicated leadership of Deryn Rizzi. Confident yet humble, the chief spoke about leading VFRS into the future: “I don’t want all the focus to be on me,” she said. “I want to ensure the message is about my strong team and their commitment. I also want to thank those that supported me throughout my career, notably retired Fire Chief Larry Bentley who served Vaughan admirably for 38 years.” Again, spoken like a true leader.


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C I T Y- B U I L D I N G PA R T N E R S

WORKING TOGETHER, MAKING A DIFFERENCE

Partnering for Success W R IT TE N BY S H E R A LY N RO M A N

A large part of our city’s exponential growth comes from entrepreneurs who chose Vaughan as the place to launch their businesses, from the jobs they create to the unique goods and services they offer.

“We partner with businesses of all sizes,” says Katie Maginn, Manager, Municipal Partnerships and Sponsorship. “They’re all interested in making a difference in their own backyard and we’re helping them do it.”

The City of Vaughan established the Municipal Partnerships Office (MPO) and the Corporate Partnership program as a way to leverage the talents of these smart and accomplished business leaders, for the betterment of our community in new and innovative ways.

Whether through large corporate donations or by supporting programs like RecAssist, the City and local businesses are working together to help the Vaughan community thrive.

The MPO is designed to provide strategic, non-tax-based private-sector sponsorship opportunities, and Vaughan’s private sector has embraced it.

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The Corporate Partnership program launched in 2017, with the Saputo tennis courts in Torii Park as its first project that opened to the public in May 2018. The $50,000 Saputo contributed through the MPO went to enhancing and refurbishing the courts to give the community a beautiful place to play, learn and come together over a game of tennis.


C I T Y- B U I L D I N G PA R T N E R S

For Saputo, the initiative was in line with their corporate mandate to be engaged citizens who invest in their local community for the benefit of all residents. As well, it’s an excellent marketing channel for them, as their investment bought them the naming rights to the courts. For the City, the funds were essential for the court revitalization effort. “We worked with Saputo to enhance our community in ways we otherwise wouldn’t have been able to,” says Katie. “And we gave them a meaningful place to promote their name to people who would buy their products. Everybody won here, especially the tennis enthusiasts in Vaughan.” The MPO offers opportunities from as little as $200 to upwards of $200,000, and can include naming rights, staff engagement opportunities, program sponsorships or support for City infrastructure through large projects such as an arena revitalization, to name a few. “There is no shortage of ways your business can partner with the City, drive business revenue and have a positive impact on the community,” Katie says. “Regardless of the size of your business, the MPO is your onestop shop to discuss new, interesting and innovative ways to support Vaughan.” The Saputo partnership is an excellent example of what a City/ corporate partnership can accomplish. “Not only has Saputo chosen to invest and expand service offerings,” said Mayor Bevilacqua at the official re-opening of the Saputo Courts, “but it has also demonstrated a sincere desire to partner with Vaughan in our ongoing efforts to improve neighbourhoods and further elevate the quality of life of our residents.” RECASSIST Another avenue to support through the MPO, RecAssist provides subsidized access to recreational and cultural programs for low-income families. It’s completely funded by corporate

gifts and community involvement, and it’s an immediate, positive and “feel good” way for any sized company to see their donation dollars go right back into the community. RecAssist combines community fundraising events with corporate donations and sponsorships. A good example was the 2018 Summer “twine” five-kilometre Walk/Run and Yoga-in-the-Park where companies and their employees joined the community to raise money. Through RecAssist, one more child can learn to swim, one more senior can have something meaningful to do on Wednesday afternoons and one more teen can take leadership courses to better their future employment options. The MPO ensures corporate donations are tax receipted, or commitments through sponsorship get promotional opportunities on the City of Vaughan’s website and at events. It’s a win-win for everyone. In 2018 alone, more than $20,000 was raised, which, according to Katie, translated into help for hundreds of families. But Katie was quick to stress that it’s not enough. “Most people just don’t realize the discrepancy between those in Vaughan with an annual income that sits above the provincial standard versus those families who might need a little extra help,” she says. “That’s why it is so important that even small companies get involved and have an impact, whether their contribution is $50 or $100 or $5,000 — every little bit helps.” Looking for a way to be involved? The MPO is here to help. It can do customized arrangements to suit any size and budget to ensure it’s a beneficial partnership for both parties. To find out more about how to join companies like Saputo to make a difference right here in Vaughan, contact the MPO today at ecd@vaughan.ca

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C I T Y- B U I L D I N G PA R T N E R S

W R IT TE N BY S H E LLY S A RG E NT

Working Together, Achieving Results

In any large city, there is a need for smart, effective and affordable methods of getting residents where they need to go, both within the municipality and to adjoining communities. The City of Vaughan knows how critical these needs are and is working hard with all levels of government to strengthen the City’s transit and trail systems. In fact, December 2018 marked the one-year anniversary of the opening of the Toronto York Spadina Subway Extension (TYSSE) into Vaughan, a first-stage initiative that, after one year in existence, already offers vastly improved transit opportunities for all Vaughan residents. The TYSSE extension marks the first time that TTC subway service has extended beyond Toronto’s borders. The TYSSE terminates at the site of the Vaughan Metropolitan Centre. The emerging downtown will feature another key piece of transit infrastructure: the SmartCentres Place Bus Terminal, a nine-bay York Region Transit facility that will provide easy connections to both subway and bus rapid transit. The project was jointly funded by TYSSE, York

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Region and SmartCentres. Thousands of commuters rely on Vaughan’s extensive network of roads and rails, and these improvements and upgrades will make all those lives easier. It is important to note that, beginning in 2019, Ontario will start to implement an increase in the municipal share of gas tax funds. Currently sitting at two cents per litre, it will go up to a total of four cents per litre by 2021—22. By effectively doubling these revenues — which will not increase the tax that people in Ontario pay on gasoline — an estimated tax base of over $640 million in dedicated and long-term funding will become available to assist in the maintenance and revitalization of new and existing infrastructure in emerging neighbourhoods. This will allow municipalities like Vaughan to move forward with important projects that contribute to our future as a worldclass city.


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While some of the transportation infrastructure projects have wrapped up, or are nearing completion, others, like the expansion of Highway 427, have just gotten underway. The Province has invested $616 million in that project, which includes a 6.6-kilometre extension north from Highway 7 to Major Mackenzie Drive, as well as widening of existing lanes. As part of the Province’s transportation objectives for the 2006 Growth Plan for the Greater Golden Horseshoe, the extension supports both local and regional growth planning strategies. It will offer an improved route into York Region and the Vaughan business area. The province also announced improvements to the Rutherford GO Station, including a new multi-level parking structure that is expected to bring an additional 1,200 parking spaces to the area, making life much easier for busy parents who need to drop their children off at school and then get to work on time. The improvements to the Rutherford GO Station are a key component of Metrolinx’s GO Expansion program, which will significantly expand services on the Barrie GO rail corridor that links Lake Simcoe to Lake Ontario. By 2025, the GO Expansion program will enable GO trains to travel from downtown

Toronto to Vaughan, in both directions, all day every 15 minutes. This significant improvement in transit service is vital to supporting growth in Vaughan, and to meet the intensification targets set out by the Province of Ontario’s Places to Grow Act. “Together, we will continue working on behalf of our citizens to safeguard the environment, make critical investments, ensure community safety, promote healthy active living, deliver responsible urban planning and commit to accountable, transparent governance. Our unprecedented success as a City is rooted in purpose-driven leadership. It is because of faith in one another and our abilities, our commitment to serving others above self, and our unwavering sense of purpose that Vaughan is now praised as a nationally acclaimed leader in city-building. It is with humility, enthusiasm and vision that we embark on this new Term of Council and work toward building an even more promising future for Vaughan.”

Vaughan is one of the fastest-growing municipalities in the country. In addition to working with all levels of government and business to build a thriving transit system, the City remains committed in advancing walking, cycling and other sustainable transportation modes as viable and healthy options to move around the city. In recent years, there has been significant advancement in the planning, design, implementation and operation of safer active transportation facilities and supportive policies and programming. With that the City initiated an update of the 2007 Pedestrian and Bicycle Master Plan to reflect current best practices and lay out a framework that will help the City update current policies, expand education and outreach programs and build on our existing network of multiuse recreational trails, sidewalks and cycling facilities available across the City of Vaughan. By 2041, Vaughan is expected to be a vibrant city of half a million people, an important link between Toronto and areas north. Together with all levels of government, we are responsibly planning for the future today.

— Mayor Maurizio Bevilacqua

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C I T Y- B U I L D I N G PA R T N E R S

W R IT TE N BY RO B LO RUS SO

The People’s Mayor With a career that spans over three decades, Mayor Maurizio Bevilacqua is a life-long public servant committed to the noble principles of servant leadership. Inspired by his experience as an immigrant child raised by hardworking parents, throughout the years he has created a legacy that speaks to a higher level of leadership and city-building. Maurizio Bevilacqua’s personal journey began in Sulmona, Italy, in 1960. He arrived in Canada at the age of 10 and, along with his family, lived in a basement apartment in Toronto before moving to North York. Only 18 years later, at age 28, he was sitting in the House of Commons as the Member of Parliament representing constituents of the riding that was then known as York-North which included the City of Vaughan. He served as MP for 22 years, holding a number of high level positions including Minister of State for Finance, Minister of Science and Research, and Chair of the House of Commons Standing Committee on Finance. It’s worth noting that he has broken records both at the federal and municipal level by receiving the most votes by an MP in Canadian history as well as successfully garnering the most votes ever received by a Mayor in the City of Vaughan’s history. But for Mayor Bevilacqua, it’s not about popularity, “When you believe in public service as a vocation, and not as a job, you

understand that each day is truly a gift. I am blessed to have the trust and confidence of the people of Vaughan and it is with an attitude of gratitude that I pledge to continue doing my very best to ensure that we pursue every opportunity that will bring this City one step closer to greatness.,” he explained. Beyond his extensive government experience in balancing budgets and creating innovative policy at both the federal and municipal levels, the hallmark of his legacy is undoubtedly his innate ability to connect with people at the human level. He is wise with a warm sense of humour that makes him friendly and approachable. His genuine spirit and magnetic personality make people feel like they are part of something truly special. A natural born leader — he is tough, focused and determined — yet driven by a compassionate core, and guided by the values of honesty and integrity. Mayor Bevilacqua maintains that, “Leadership is about addressing the needs of residents 2 0 1 9 · C E L E B R AT E VAU G H A N

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C I T Y- B U I L D I N G PA R T N E R S

and helping them achieve their full potential. Doing what is right for all members of the community and being a strong voice for the individuals whose voices often go unheard. It requires, courage, conviction and a fair approach to doing what is right — and being brave enough to fight for it.” As Mayor, his leadership has ushered in an era of openness, transparency and accountability in Vaughan. Shortly after he was first elected to Council in 2010, he introduced the Vaughan Accord, a document that commits all Members of Council to serving the City of Vaughan in a manner which reflects a positive image and instills civic pride. “The Accord is sacred. It is my covenant to the people of Vaughan to always act with purpose and in accordance with a value system that is rooted in honesty, integrity and positive intention,” said Mayor Bevilacqua. “My parents gave me a solid foundation, which has helped me immensely, and has essentially inspired initiatives like the Vaughan Accord. When there is a consistency of purpose, discipline and commitment, the results will most certainly reflect that.” With a curriculum vitae that reads more like a short story, this experienced parliamentarian and head of council is an avid reader with a deep love of learning. He is committed to lifelong

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learning, having recently attained his Master of Arts Degree from Fordham University-the Jesuit University of New York City, as well as the ICD-Rotman Directors Education Program designation. “Mayor Bevilacqua is a natural leader who easily builds long-lasting friendships across his constituency. He has faith, integrity and thinks deeply about the meaning of his work, its impact on others and how he can contribute to making Vaughan and Canada a better place to live for everyone. As a resident of Vaughan, I continue to be inspired and impressed by Maurizio’s dedication, commitment and community engagement – Vaughan is lucky to have him as our Mayor!” — Avi Benlolo, President and CEO of Canada's Friends of Simon Wiesenthal Center for Holocaust Studies

His powerful skillset of practical and applied knowledge has solidified his role as a key negotiator in major projects that are transforming Vaughan’s landscape and propelling this City to new heights.

Let’s begin with the Vaughan Metropolitan Centre Subway that opened in the heart of Vaughan’s new downtown in December 2017. Bevilacqua nostalgically recalls his time as an MP, when he advocated alongside York Region’s then-Chair, Bill Fisch, to bring the subway north to the City of Vaughan. It was a proud moment when he welcomed Prime Minster Justin Trudeau, Premier Kathleen Wynne and other distinguished leaders to join him in cutting the ribbon for the first subway to operate beyond Toronto’s borders. The VMC station is linked to the vivaNext bus rapidways that make this state of the art transit hub a bustling area of activity. In September 2018, the City of Vaughan earned the Ontario Traffic Council’s Project of the Year Award for the Vaughan Metropolitan Centre Mobility Hub in recognition of excellence in transportation planning, innovation sustainability and its overall contribution to quality of life. The Vaughan Metropolitan Centre is the largest and most ambitious project in the City’s history and continues to attract transformational investments. Niagara University is the latest addition to a host of dynamic developments shaping Vaughan’s rapidly growing skyline including the PwC-YMCA Tower, Transit City, The MET, EXPO City and the KPMG Tower.


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C I T Y- B U I L D I N G PA R T N E R S

From his time as an MP for Vaughan, Honourable Mayor Maurizio Bevilacqua has been a devoted friend of the Ahmadiyya Muslim Jama`at. He has always shown support for our community's issues and has provided his voice of support in our National Parliament. The Mayor is a person of principle, integrity and faith, and these characteristics have only helped bolster Vaughan's rise as a formidable city. The members of Ahmadiyya Muslim Jama`at are proud of his leadership, share his vision for a better Vaughan, and are proud to call him our friend. — Lal Khan Malik, National President, Ahmadiyya Muslim Jama`at (Canada)

The VMC will include 1.5 million square feet of office space, 750,000 square feet of retail space, 12,000 residential units to be home to 25,000 people, and employment targets of 11,500 jobs, of which 5,000 will be new office jobs. The VMC continues to attract important residential and job-creating investments. In fact, since 2010, the City of Vaughan has issued nearly $10 billion in building permits. Vaughan’s other monumental project is the Mackenzie Vaughan Hospital. The past eight years have seen meaningful progress that has truly brought this project to life. As Chair of the hospital’s $250-million Exceptional Care Belongs Here Campaign, to say Mayor Bevilacqua is intimately involved, is an understatement. His skillful, sincere and tactful approach to raising the capital required to fund this mega-project has been nothing short of astonishing. With the strong support of the community, he has secured record-breaking donations in support of the campaign, year after year. 2018 was the biggest yet. At his Annual Mayor’s Gala, he announced a transformational, $20 million donation from the DeGasperis and Kohn families toward the creation of the new Giovanni De Gasperis and Eugene Kohn Learning Centre.

“Part of what I do, in it’s very simplest form, can be described as connecting dots. All around us, there are needs and causes that require our support. As individuals, I believe it is our responsibility to use our gifts and talents to make connections and bridge gaps to access, so the greater good can be achieved. I believe in maximizing potential and that means working with positive intentions to make sure that everything you do has a purpose. Our actions should be focused and rooted in meaning. Building Vaughan’s first hospital is, ultimately, about people-investing in the health and wellbeing of our citizens and ensuring we all have access to the best possible frontline healthcare for generations to come. To me, this is very powerful, and it motivates me to continue.” Cranes currently tower over the 1.2-million-square-foot site, which can house up to 550 hospital beds and will employ over 1,800 full-time hospital staff. Located at the north west corner of Jane Street and Major Mackenzie Drive, the Mackenzie Vaughan Hospital will be the first hospital in Canada to feature fully integrated smart technology systems and medical devices that can speak directly to one another to maximize patient care. Mayor Bevilacqua has an elegant way of making it all look easy, but, he attests, “There is a great deal of hard work behind the scenes. Late nights, early mornings, weekends and evenings — it’s all part of the process. There really is no time 2 0 1 9 · C E L E B R AT E VAU G H A N

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off when it comes to city building. Great things don’t happen without considerable effort, careful thought and planning. One must be focused and disciplined. It’s a plan that has proven successful time and time again — work hard, work smart and you will achieve results.” Attending thousands of meetings and events, Mayor Bevilacqua is always on duty. In addition to his Vaughan and York Region Council responsibilities, he is the Chair of Alectra’s Integration committee, a member of the York Region Police Services Board, Vice Chair of the York Region Rapid Transit Corporation and a Member of the York University Continuing Studies Business Administration Advisory Council. Mayor Bevilacqua is the recipient of many recognitions including the Queen’s Golden Jubilee, the Queen’s Diamond Jubilee, the Israel State Bonds Award, the ‘Premio Italiani nel Mondo’, given to individuals of Italian heritage who have made lasting impacts in the international community, and in recognition of his role in improving relations between Canada and the United States, he was presented with the key to the City of Dallas. He is also a member of the Queen’s Privy Council, as well as a former member of the Trilateral Commission. This years marks his eighth address at the annual Vaughan Chamber of Commerce Mayor’s Luncheon. Every year since 2011, this event continues to achieve record breaking number in participation. Vaughan’s business community has been invigorated by the opportunities that exist here. The City of Vaughan leads both the country and the province in employment growth at a rate of 3.6 per cent job growth. Since 2010, nearly 60,000 new jobs have been created resulting in the highest employment in York Region. Vaughan is home to over 12,000 businesses that employ more than 222,000 people.

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We see further evidence of Mayor Bevilacqua’s results-driven approach through his role as Honourary Chair of Hospice Vaughan’s ‘Better Ending’ Campaign. "Leaders deal hope. Leaders deliver results. And few do so like Mayor Bevilacqua. As head of Vaughan Council, he has worked with United Way to support more services, close to home. Through his Spirit of Generosity fund, he has invested critical funding in local agencies, big and small, ensuring this place we call home is great for all." — Daniele Zanotti President and CEO of the United Way Greater Toronto

He recently hosted a special event at Vaughan City Hall to unveil the Cortellucci family’s $3-million donation to build a new hospice, which is currently under construction and expected to open in 2019. The new 10-bed residential facility will be called the Hospice Vaughan - Mario & Nick Cortellucci Hospice Palliative Care Centre of Excellence. This landmark donation is the largest in the organization’s history, bringing the total raised through the ‘Better Ending’ Capital Campaign to $10 million, out of a total goal of $12 million. Located on Islington Avenue, just north of Rutherford Road, in addition to housing 10 beds, the residential hospice will also include family support and bereavement services, and visiting hospice services facility. It will also serve as a community hub that will support research, education and knowledge translation of hospice palliative care best practices. A subway, a hospital, an emerging downtown core and a hospice. These major projects involving hundreds, even


C I T Y- B U I L D I N G PA R T N E R S

“In the last nine years, during my tenure as Chief of Police of York Regional Police, I have observed the dedication and leadership of his Honour Mayor Maurizio Bevilacqua. He has directed systematic and sustainable growth that has seen the City of Vaughan become a modern, vibrant and dynamic hub with its own unique character. As a board member of the Regional Municipality of York Police Services Board, Mayor Bevilacqua has supported the Inclusion Charter of York Region, the call for provincial and federal funding for the enforcement of the new cannabis legislation and community fundraising events in support of organizations like Wounded Warriors, Yellow Brick House and Victim Services of York Region. It has been a privilege and an honour to work alongside Mayor Bevilacqua; he is a true community builder.“ — Chief Eric Jolliffe, York Regional Police

thousands of people - but Mayor Bevilacqua maintains a holistic approach to community building and that means ensuring that organizations who play an important role at the grassroots level receive the help they need. Seniors’ clubs, youth groups, special needs centres, women’s shelters, food banks, disease research foundations are a vital part of any thriving society and play a an important role in delivering a wide range of services and programs that serve different segments of the community. Mayor Bevilacqua understands that these groups are often making the most out of very little by operating on skeleton budgets. So, in 2011, he began the Spirit of Generosity. Proceeds raised by the City of Vaughan’s signature events – the Mayor’s Gala and the Annual Golf tournament support over 150 charities and community organizations that make lasting and meaningful contributions to countless lives. Since its inception, the Spirit of Generosity has raised more than $30 million. This is the result of the Mayor’s personal mission to, as he humbly puts it, “bring happiness to peoples lives.” “I am 100 per cent certain that our actions are aligned to very sound values, principles and beliefs which are rooted in hope and optimism,” said Mayor Bevilacqua. 2 0 1 9 · C E L E B R AT E VAU G H A N

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A Healthier Future for Families in Vaughan, Richmond Hill and King

Two years after groundbreaking, the 1.2-million-square-foot Mackenzie Vaughan Hospital reached the highest point of its construction in October 2018 — reaching a major milestone for the first new hospital in York Region in more than 30 years and the first ever in the City of Vaughan.

With 350 beds and room to grow, Canada’s first smart hospital — scheduled to open in late 2020 —will be home to technology and medical devices that support healthcare professionals in delivering high-quality care for patients and families. Mackenzie Vaughan Hospital will complement the care already provided at Mackenzie Richmond Hill Hospital. The result: two full-service hospitals delivering more efficient and exceptional patient care. Guided by the patient experience, research shows a positive link between healing environments and patient outcomes. This patient-centred design has been incorporated into every level, program and service at the new Mackenzie Vaughan Hospital, including:

• Integrated technology and

monitoring in patient rooms such as bedside tablets to help deliver personalized care to each patient. Smart technology and real-time locating systems work together with a patient’s mobile cardiac telemetry monitor to track heart rate and rhythm.

• Safety by design is thoughtfully

integrated into Mackenzie Vaughan Hospital’s Mental Health Unit. This unit provides safe and compassionate care to support patients in their recovery and return to home, when they’re ready.

• Medical and surgical inpatient r

ooms support a calming stay with large windows for natural light and bright outdoor views, and dedicated family and visitor spaces to connect and gather.

• Mother and baby services and

expertise to fully support women and children for pregnancy, delivery, neonatal and pediatric care, and the neonatal intensive care unit will expand to 12 private rooms from eight open ward beds.

• The latest in dialysis care in the Carlo

and Angela Baldassarra Family Inpatient Dialysis Unit. Dialysis treatment will be delivered in bright and accessible spaces designed to meet a patient’s health needs. For example, patients with complex needs can

receive dialysis at their bedside and for others, there is an option of open treatment areas.

• Inspired by wellness, Mackenzie

Vaughan Hospital’s courtyards, gardens, walkways and bike paths offer areas to gather and peaceful spaces for patients to heal, reflect and plan for the future.

• Recovery and rehabilitation for

patients who have had a stroke is the focus of the Sorbara Integrated Stroke Unit (part of the Sorbara District Stroke Centre for York Region). A rehabilitation gym with direct access to natural light also supports patients on their road to recovery.

Mackenzie Vaughan Hospital, alongside Mackenzie Richmond Hill Hospital and its community-based locations, care for one of Canada’s fastest-growing communities. Together, they will support the health and wellness of its communities — for patients now and in the future.

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TOURISM AND HOSPITALITY IN VAUGHAN — BUILDING A BETTER VAUGHAN FOR VACATIONERS AND RESIDENTS ALIKE!

Destination Vaughan W R IT TE N BY S H E R A LY N RO M A N

Multicultural and diverse, with approximately 335,000 permanent residents, a vibrant downtown core at the Vaughan Metropolitan Centre (VMC) and three beautiful, new state-of-the-art subway stations all point to Vaughan as a unique and interesting place to visit that’s easily accessible and full of great things to do. With one of the largest malls nationwide and Canada’s Wonderland right across the road, there’s already good reason to visit us year-round. Add in an arts and culture economy, the Vaughan International Film Festival and the beautiful village of Kleinburg and it’s

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easy to see why more and more visitors are coming to our city each year and looking for places to stay. According to the York Region Employment Survey, in 2017, the accommodations and food sector accounted for 5.7 per cent of all employment in Vaughan — the fifth-largest industry grouping after manufacturing, construction, wholesale trade, retail trade, and transportation and warehousing. With those kinds of employment numbers, and area attractions growing all the time, it’s time to talk tourism and vacationing in Vaughan.

The City of Vaughan has big plans in place to support the tourism industry in new and innovative ways. With 16 area hotels, catering to every type of visitor from families to corporate clients, the City is currently exploring the opportunity to implement a four per cent Municipal Accommodation Tax (MAT) on the purchase of accommodations at hotels, motels, inns and both bed and breakfast and online home-sharing platforms. Under the Municipal Act of 2001, municipalities that implement this form of taxation (also known as a transient


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accommodation tax) must use at a minimum 50 per cent of that tax to help support and encourage continued tourism initiatives. Such a tax would only be paid by visitors to our city but would allow Vaughan, as well as area business or private companies, to enhance and expand the range of visitor experiences and services available to residents and visitors alike, ensuring everyone benefits. Working in consultation with industry stakeholders, the tax is proposed to be in place by April of 2019. Uniquely positioned as Vaughan is — close to an international airport, three major 400-series highways (400/427/407) and with a large contingent of magnificent and beautiful banquet halls and dining facilities — we remain confident that tourism, as an economic driver for the region, has nowhere to go but up. Think about what drew you to Vaughan as a resident. An easy and accessible commute via bus, subway or vehicle, access to some of the finest dining in the entire GTA, the ability to shop some of the best retail locations in Canada all while entertaining your kids easily with a season’s pass to Canada’s Wonderland — these are all factors that draw visitors too. In addition to these commercial benefits, Vaughan offers culture too. Our annual Culture Days are always popular,

fostering an awareness of and respect for the diversity of cultures and creeds that comprise our fair city. The historic village of Kleinburg offers a “small-town” ambience and the world-renowned McMichael Canadian Art Collection featuring a number of works by the Group of Seven. Its grounds also feature a beautiful Sculpture Garden that must be seen. It houses nine bronze sculptures donated by Ivan Eyre and meanders through the front of the property. Visitors are encouraged to wander yearround as each season adds something new and delightful to the experience. The annual Binder Twine Festival held in Kleinburg in September each year is a must on the list of both artisans and shoppers alike, and the nearby Kortright Centre for Conservation offers yearround programming with a special emphasis on the spring “Sugar Bush” experience. Ongoing art installations will periodically be on display at Vaughan City Hall. And, finally, another “must-see” destination is the recently opened Pierre Berton Heritage Centre, Vaughan’s newest multi-purpose and accessible community facility. The Vaughan International Film Festival grows larger each year and the 2019 judging panel has already been chosen. Featuring both local and international short films, it offers “to satisfy the cultural appetite of this growing

community while offering an art forum befitting our world-class city.” What about catering to your inner child? Have you ever wanted to run away and join the circus? Coming in 2019, Vaughan will help fulfill your every youthful impulse “to swing through the air with the greatest of ease” when CREACTIVE, a Cirque de Soleil initiative, opens at Vaughan Mills. The first Cirque de Soleil family entertainment centre will have you bungee jumping, doing aerial parkour, juggling, wire and trampoline work and mask painting plus so much more. There is much to see and do in this wonderful place so many of you have chosen to call home. Encouraging visitors to vacation in Vaughan will only further enhance and expand the many tourist destinations already in place. The implementation of a MAT, funded completely by visitors to our city, ensures tourism will continue to act as an economic driver, providing employment opportunities and a chance to build a better and stronger Vaughan for everyone — visitors and residents alike. For more information, visit vaughan.ca/tourism

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W R IT TE N BY ROS A N N A B O N U R A

Art & Culture in the City:

Celebrating Vaughan’s Diversity Art and culture: it’s the heartbeat of a community. It’s what gives it life and defines what a city is made of — the components that make it unique. The City of Vaughan prides itself in supporting and fostering art and culture as a way to provide its citizens with a sense of belonging and a place where they can share and celebrate their talents and heritage. According to the 2018 Citizen Satisfaction Survey, 90 per cent of residents are satisfied with the City’s arts and culture services. With an array of art-based programs available within the city, there is something for all interests. From annual exhibitions, to public art, to urban design and artisanal entrepreneurship, art of all kinds is thriving in Vaughan. In addition to supporting the role of art within the city, Vaughan also understands the importance of recognizing the various cultures that make it the unique and inclusive city it’s known for. Residents are seeing and experiencing this firsthand. Ninety-one per cent of residents who filled out the 2018 Citizen Satisfaction Survey say that Vaughan is a welcoming community. Several cultural events take place throughout the year. Many of these have become annual traditions that celebrate diversity and highlight the traditions that make each culture unique. Events such as the annual Christmas Tree Lighting, Menorah Lighting Ceremony, Chinese Lunar New Year and various community organization flag raisings have brought residents and visitors together. Events such as these reflect Vaughan’s ability and commitment to celebrate various cultures.

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“The role of culture in municipalities is an important one. It celebrates diversity by highlighting traditions found in various cultures. It creates community bonds by making people feel better about where they live. The City of Vaughan offers a variety of programs and events to celebrate differences in culture. Residents, visitors and businesses are encouraged to get involved and help to sew the social fabric across the city,” says Mirella Tersigni, Creative and Cultural Officer, City of Vaughan. Each month, the City of Vaughan also celebrates various cultures through its heritage month celebrations. From Black History Month in February, to South Asian and Asian Heritage Month in May, to Italian Heritage, Jewish Heritage and National Aboriginal Month in June, to Hispanic Heritage Month in October, Vaughan recognizes and encourages its residents to celebrate the various ethnicities that make up our diverse city. Each Heritage Month Celebration offers free programs and events for residents to participate in. “Vaughan’s robust community


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of cultural leaders brings people together through their celebrations that highlight their heritage and contribution as part of Vaughan’s cultural mosaic,” says Mirella. The City of Vaughan is also a proud participant of Culture Days. The annual event that takes place in the fall offers free city-wide activities for residents and visitors to participate in and enjoy. With events for a variety of tastes and interests, Vaughan Culture Days offer something for everyone, and celebrates arts, culture and creativity. It also promotes interaction between creators and residents as a way to increase understanding and appreciation of art and culture that is otherwise, at times, underestimated without such events. Culture Days was created as a way for individuals, regardless of age, location or experience, to have the right to access and actively participate in arts and culture — something that is not always easily accessible. Events like this one are vital in maintaining a strong sense of community. “City-building at the cultural level is grounded in the interaction of communities with places that are meaningful to them. Vaughan’s annual Culture Days program provides an opportunity to showcase the rich cultural heritage that exists in the city. Cultural organizations city-wide look forward to participating annually by providing free vibrant and cultural activities to enjoy and experience for all ages. Participating in these programs has a significant influence on feelings of belonging and sense of involvement for citizens and help people feel better about where they live,” explains Mirella. The City of Vaughan hosts the InSpirit Festival, which celebrates the city’s cultural mosaic through arts and cultural programming with free city-wide events featuring instructor-led sessions and musical performances in celebration of Asian and South Asian Heritage Month. This event is also proof that the arts are a great source of knowledge in learning about culture and community. This is something that Mirella can attest to. “Cultural vitality is widely acknowledged as essential to making Vaughan a creative, vibrant and sustainable

community in which people and businesses are proud to live, work, learn and play. Culture engages and inspires residents and is a source of civic pride. Vaughan embraces a vision of a living heritage connecting past and present and encompassing the diverse cultural traditions of all its residents. Arts, heritage and culture programs provide neutral places for all to socialize on a level playing field and allow diverse social groups to interact.” OUTSIDE THE BOX: PORTRAITS OF INNOVATION |TECHNOLOGY The City of Vaughan places a great emphasis on arts and cultural heritage in the city. Many initiatives throughout the year reflect this, including Small Business Week. Last year’s official launch of Vaughan Small Business Week kicked off with Outside the Box: Portraits of Innovation|Technology — a professionally curated photography exhibition that profiles Vaughan-based connectors, innovators and faces in business. The portrait subjects featured in the exhibition also participated in a panel discussion focused on innovation and business in Vaughan. “Conceptually, the exhibition originated as a curatorial project designed to align art and economic development. The collaborative project is anchored by the interpretive photography exhibition profiling innovation and technology,” explains Sharon Gaum-Kuchar, Senior Art Curator and Planner for the City of Vaughan. The 10 individuals selected as the subjects of the exhibition represent influencers from all walks of life and accomplishments, from start-up, to in-growth and international operations. The collaborative economic and cultural development project displays professional photography at Vaughan City Hall, profiling Vaughan professionals in business that help shape the city’s innovation, technology and entrepreneurship landscape. Reflecting and celebrating such pillars in our community is important as it recognizes the contribution Vaughan citizens are making to the community and the world 2 0 1 9 · C E L E B R AT E VAU G H A N

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at large. “They are all mavericks in their own right, giving a face to progressive enterprise and helping to position Vaughan’s economic and social leadership at the vanguard of urban transformation. Vaughan takes great pride in the accomplishments of these pioneers in innovation and technology and is extremely committed to cultivating emerging resident talent,” says Sharon. This exhibition is an experience not to be missed. Visitors will learn more about Vaughan’s innovation and technology leadership while appreciating the art of photography at the same time. Each photographer’s depiction of the subjects exemplifies the creativity of photography in capturing a story within a single image. Sharon says visitors can expect engaging portraits that are “unabashedly unconventional. They are

monumental, larger-than-life depictions that illustrate the outside-the-box mantra of each subject. The accomplished photographers who interpreted the spheres of influence of these subjects cleverly conveyed the spirit of innovation, technology and entrepreneurism through meaningful visual symbolism. Each inspired portrait profiles and celebrates the creative genius that ignites Vaughan’s innovative output — the ability to transform raw material, at times nothing more than a kernel of an idea — into complex, inventive and transformative concepts, products and services.”   Outside the Box: Portraits of Innovation|Technology will be on display at Vaughan City Hall On The Slate: Atrium Gallery until April 12, 2019.

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W R IT TE N BY S H E LLY S A RG E NT

Supporting Vaughan’s Entrepreneurs VAUGHAN BUSINESS ENTERPRISE CENTRE

Small businesses are critical to the success of the City of Vaughan’s economy, offering employment to local residents while serving the public by offering quality products and local services with a personal touch. Since 2010, the Vaughan Business Enterprise Centre (VBEC) has assisted entrepreneurs in the start-up or expansion of nearly 3,300 businesses in our community. Located within Vaughan City Hall in the Economic and Cultural Services Department, the VBEC offers one-stop services for aspiring entrepreneurs and existing Vaughan business owners alike. The VBEC offers its clients a host of information, resources, training and hands-on assistance. One of the ways the VBEC supports entrepreneurs is by supporting a community of small business owners and entrepreneurs who connect to help each other grow. Along with entrepreneurship programs, the VBEC helps community members connect by hosting Small Business Week, an annual celebration of entrepreneurship that has been celebrated in Canada for 39 years. Small Business Week is supported by the Ontario Ministry of Economic Development, Job Creation and Trade. The City of Vaughan and its partners offer local entrepreneurs opportunities to learn new ways to grow their businesses and make connections. “Vaughan’s economic prosperity over the past Term of Council — and going back to 2010 — has been remarkable, and we

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owe much of our enduring success and competitiveness to the hard work, determination and vision of local entrepreneurs,” said Vaughan Mayor Maurizio Bevilacqua at the opening of Vaughan Small Business Week in October 2018. “Small businesses are the backbone of our economy.” The VBEC provides emerging businesses with expert guidance and assistance on a host of business functions, navigating business name registration, exploring and understanding licensing requirements, to investigating sources of business financing and providing one-on-one confidential business consultations to discuss business trends and mentoring opportunities. In these one-on-one meetings, the VBEC team sits down with potential or existing business owners who want to learn about running their business and obtain the necessary resources to see their business thrive. One of the most important contributions of small business in any community is job creation, and nowhere is that truer than in Vaughan. Home to nearly 12,000 businesses, and employing over 218,000 people, Vaughan’s employment growth rate is a very healthy 3.6 per cent — far outpacing the rest of Ontario and Canada. In fact, since 2010, nearly 55,000 new jobs have been created in Vaughan and we have the highest employment


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rate in York Region. Roughly 80 per cent of the businesses in our city employ less than 20 people. These local job creators are a driving factor behind our strong economic position. The VBEC supports entrepreneurship and small-business growth by working with small-business owners and entrepreneurs in our city to provide a support system. In addition to offering one-on-one business advice and information on starting a company, the VBEC provides valuable direction on rules and regulations that impact start-up businesses in Ontario. Government assistance programs, sources of financing, marketing and advertising strategy support and more are shared with new entrepreneurs. Businesses considering an expansion can also benefit from a visit to the VBEC, where experienced professionals can help with advice on issues such as business site selection, commercial space and building licencing. Assistance with key business functions like cash-flow management and customer relationship management are also available and can be valuable for new and existing businesses alike. Young entrepreneurs are also supported through a number of initiatives, including opportunities like the Province of Ontario's Summer Company Program. Offered in Vaughan by the VBEC, this program provides support, training, mentoring and grants to successful applicants aged 15-29 and in school, to start a company on their summer break.

All new businesses have to find ways to let their customers know who they are, what they do and how to find them. A key function of the VBEC is the offer of marketing support that shows emerging entrepreneurs how to share their message with the community. The VBEC also supports new businesses in exploring business-to-business and business-to-consumer opportunities. The VBEC consultations offer insight into market research techniques, marketing and advertising strategies, useful demographic statistics and economic data, financing and government assistance programs, and business trends affecting entrepreneurs today. Access to the York Region Business Directory is also available, assisting new business owners in finding partners and suppliers. Businesses interested in selling their products or services outside of Canada also have the opportunity to investigate a wealth of resources to assist them in this endeavour. With access to business information, resources, training and hands-on assistance to start or grow a business in Vaughan, there is no need to look any further than the VBEC for all business needs. Budding entrepreneurs can access VBEC services by booking one-on-one or group consultations, by phone or email, or by attending VBEC business seminars and events.

For more information, visit vaughan.ca/business

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TOGETHER, DELIVERING RESULTS

The Service Excellence Journey 2018 The Vaughan Momentum Report 2016/2017 REPORT 2 0 1 9 · · CMOMENTUM E L E B R AT E VAU GHAN

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MOMENTUM REPORT

A Personal Message from the Mayor BUILDING ON OUR SUCCESS

As we reflect on 2018 and the past four years, we continue to go above and beyond in our efforts to deliver a level of service for Vaughan citizens, visitors and businesses that is second to none. City-building is a labour of love and, each day, I have the pleasure to work alongside committed Councillors, professional staff and engaged citizens who put passion and determination into everything they do. As we begin this new Term of Council, we already have so much to be proud of. According to the 2018 Citizen Satisfaction Survey, 97 per cent of residents continue to enjoy their quality of life in Vaughan, where 91 per cent are satisfied with excellent public services we deliver each day. As you will read throughout the 2018 Momentum Report, our success is the result of hard work, focus and a dedication to city-building through good governance. No one builds a city alone. It is the manifestation of all of our collective efforts concentrated on the ultimate goal of making our city the best it can be. The Vaughan we are building is a city with limitless possibilities. It is a place that is respected for its spirit of innovation, acclaimed for its responsible planning and economic leadership, admired for its environmental stewardship, renowned for its first-class administration and respect for taxpayers’ hard-earned dollars, and transformed by the will of people to be agents of change. This will position Vaughan at the forefront of 21st-century municipalities capable of capturing the imagination of the world. My pledge to you has not changed since I was first honoured and humbled by the people of Vaughan to serve as their mayor in 2010. We will continue to create a community where citizens can live happy, healthy, safe and fulfilling lives, and where no one is left behind. I look forward to building on our shared successes. I am excited for Vaughan to continue to rise to its full potential. This is my city, your city, our city — and the best is yet to come. Sincerely, Hon. Maurizio Bevilacqua, P.C., BA, MA, ICD.D Mayor

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MOMENTUM REPORT

FAST STATS

City of Vaughan Members of Council

91% satisfaction with the delivery of services

2018—2022

97%

Our City continues to experience tremendous growth and we are excited about the many changes taking place. We have worked to make progress on the priorities that are important to Vaughan citizens. Construction is underway on the Mackenzie Vaughan Hospital and new developments are taking shape in our downtown, the Vaughan Metropolitan Centre. The TTC Line 1 Extension is open and is one of several new transit initiatives that will make getting around the community easier for residents and visitors. All of this is contributing to Vaughan’s transformation and our goal of building a world-class city.

of residents continue to say life is good

BACK ROW L TO R – WARD 5 COUNCILLOR ALAN SHEFMAN, WARD 4 COUNCILLOR SANDRA YEUNG RACCO, WARD 3 COUNCILLOR ROSANNA DEFRANCESCA, WARD 2 COUNCILLOR TONY CARELLA, WARD 1 COUNCILLOR MARILYN IAFRATE FRONT ROW L TO R – REGIONAL COUNCILLOR LINDA D. JACKSON, REGIONAL COUNCILLOR GINO ROSATI, MAYOR MAURIZIO BEVILACQUA, DEPUTY MAYOR, AND REGIONAL COUNCILLOR MARIO FERRI 2 0 1 9 · C E L E B R AT E VAU G H A N

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MOMENTUM REPORT

FAST STATS

77% of residents are satisfied with financial services

Fiscal Responsibility and Respect for Taxpayers’ Hard-earned Dollars The Facts ☐☐ Since 2015, the City of Vaughan has achieved approximately $30 million in savings ☐☐ For the last eight years, Vaughan has passed budgets that kept the property tax rate increase below three per cent per year ☐☐ Vaughan has one of the lowest property tax rates in the Greater Toronto Area ☐☐ Vaughan continues to do its part with a special dedicated, accountable and temporary levy of $80 million to construct the Mackenzie Vaughan Hospital

☐☐ The City of Vaughan has received the 2018 Annual Achievement of Excellence in Procurement award (AEP) from the National Procurement Institute. Vaughan is one of only six agencies in Ontario and one of 65 cities in North America to receive this award ☐☐ For 10 consecutive years, the City of Vaughan has received the Distinguished Budget Presentation Award, an international award of excellence in budgeting, from the Government Finance Officers Association

Vaughan has a long-standing dedication to financial management through progressive best practices. We use fiscal performance indicators, multi-year budgets and a series of proven policies designed to guarantee financial sustainability and credibility."

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Unleashing Economic Prosperity and Job-Creating Investments The Facts ☐☐ M ayor Maurizio Bevilacqua established a Smart City Advisory Task Force to advance a culture of knowledge and pursue continuous improvement ☐☐ Vaughan leads with an employment growth rate of 3.6 per cent — far outpacing Ontario and Canada ☐☐ V aughan has the highest employment in York Region and is home to nearly 12,000 businesses that employ more than 218,000 people ☐☐ S mall business remains the backbone of our economy — representing more than 80 per cent of all Vaughan job creators ☐☐ I n its 16th year, the Vaughan Business Expo continues to be well attended, with approximately 100 exhibitors and hundreds of participants. This year’s expo focused on business growth by facilitating collaboration and strategic partnerships between local companies ☐☐ D uring the City of Vaughan’s 2018 Mayor’s Gala, held on June 21, 2018, Mayor Maurizio Bevilacqua announced Vaughan will be home to the world’s first-ever indoor Cirque du Soleil CREACTIVE family entertainment centre, scheduled to open in September 2019 at Vaughan Mills

☐☐ V aughan Small Business Week is an annual event that supports entrepreneurs and smallbusiness owners with personalized learning and networking opportunities. Mayor Bevilacqua delivered a statement in recognition of Small Business Week. Small business remains the backbone of our economy — representing more than 80 per cent of all Vaughan job creators ☐☐ Since 2010, the business advisory services provided by the Vaughan Business Enterprise Centre have helped entrepreneurs start or expand nearly 3,300 businesses in Vaughan ☐☐ S ince 2010, nearly 55,000 new jobs have been created in Vaughan

Vaughan’s robust job creation figures — and outstanding construction values — represent a strong economy, a destination of choice and a prosperous place to call home. Job creators can confidently invest in Vaughan because we have built the right environment for economic prosperity.” 2 0 1 9 · C E L E B R AT E VAU G H A N

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Vaughan Metropolitan Centre – Vaughan’s Emerging Downtown The Facts ☐☐ T he City of Vaughan won the Ontario Traffic Council’s Project of the Year Award for the Vaughan Metropolitan Centre (VMC) Mobility Hub ☐☐ C ranes tower over the future nine-storey mixeduse building housing a YMCA, a Vaughan Library branch and PwC office space scheduled to open in 2019 ☐☐ Edgeley Pond and Park is the largest openspace, City-owned piece of land in the VMC

☐☐ T he VMC is the largest and most ambitious project in the City’s history, with projections that include a minimum of: • 1.5 million square feet of office space • 750,000 square feet of retail space • 12,000 residential units to be home to 25,000 people • Employment targets of 11,500 jobs, of which 5,000 will be new office jobs

Vaughan remains the first, and only, municipality outside of Toronto to be connected by the TTC Subway service. There are three stations within our borders, including the Vaughan Metropolitan Centre station — located in the heart of our emerging, world-class downtown.”

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FAST STATS

76% of residents are satisfied with general road conditions and maintenance of local roads

Improving Public Transit Connections and Infrastructure The Facts ☐☐ The City has nearly 150 kilometres of new roads ☐☐ Highway 427 is being expanded ☐☐ Highway 400 is being widened ☐☐ T he Stormwater Charge has funded more than 300 initiatives ☐☐ V aughan has three subway stations including the Vaughan Metropolitan Centre, Highway 407 and Pioneer Village Stations ☐☐ The City of Vaughan’s Public Works Portfolio won the 2018 Peter J. Marshall Innovation Award, the highest honour bestowed on a municipality for developing an innovative process to serve the public ☐☐ The City of Vaughan received the John Niedra Award for the Equipment Innovation/ Made in House Solution Category from the Ontario Good Roads Association. The City was recognized for the Vaughan Inventors Program and two ideas that were presented as part of the program: the Easy Mulch Wheelbarrow and the Bull’s Eye Marker ☐☐ T he City of Vaughan received the 2017 Management Innovation Award for the Winter Road Maintenance Services and Waste Collection Contracts, as well as the 2017 Project of the Year Award for the Civic Centre Resource library from the Ontario Public Works Association (OPWA)

☐☐ T he City of Vaughan has more than 475 public works professionals that do important work. To honour this profession, Vaughan kicked off National Public Works Week with a flag-raising ceremony at the Joint Operations Centre ☐☐ T he City of Vaughan is replacing the watermain along Major Mackenzie Drive, between Jane and Keele Streets. This project will become the main source of water supply to Vaughan’s first hospital, the Mackenzie Vaughan Hospital. This will be Canada’s first hospital with fully integrated smart technology and will employ more than 1,800 full-time staff with up to 550 hospital beds ☐☐ T he City of Vaughan believes all rail-related accidents are preventable. Mayor Bevilacqua delivered a statement in recognition of Rail Safety Week

We continue to make long-term investments to ensure we have reliable infrastructure and public transit that breaks gridlock and moves goods, services and people to where they need to be.”

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FAST STATS

91% agree that Vaughan is a welcoming community

74 % are satisfied with building permits and inspection services

Improving Affordable Housing and City-building The Facts ☐☐ A new policy allowing secondary suites was approved — part of Vaughan’s commitment to create, manage and provide for safe and affordable housing options ☐☐ M ayor Bevilacqua joined leaders from the Building Industry and Land Development Association to renew Vaughan’s commitment to investment-ready planning best practices ☐☐ T he City launched a secondary plan of Weston and Highway 7 to develop an enhanced vision of what the area can become within the next 20 years and beyond

☐☐ T he City of Vaughan is exploring the emerging use of short-term rentals along with any issues, opportunities and best practices that come with it ☐☐ S ince 2010, Vaughan has issued close to $10 billion in building permits ☐☐ V aughan launched a new online service to purchase visitor parking permits, expanding the limits for more flexibility and making it easier for enforcement officers to check if a vehicle has permission to park

We are building with a mindset that goes beyond mere structures. Vaughan’s future planning efforts embody a higher purpose of public service. It reflects planning decisions rooted in convictions that seek to protect and elevate the quality of life for our neighbours. People dream of calling Vaughan home. Urban planning is a force for good that can be used to help people reach their full potential."

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FAST STATS

100% satisfaction rating given to the VFRS from residents

77% Resident satisfaction with By-law and Compliance, Licensing and Permit Services

Keeping Neighbourhoods Safe The Facts ☐☐ A ppointment of Deryn Rizzi as Chief of Vaughan Fire and Rescue Service (VFRS) ☐☐ B roke ground on the new 10,250-square-foot VFRS station in Kleinburg, scheduled to open in fall of 2019 ☐☐ A ccording to York Regional Police, Vaughan is one of the safest communities in Canada ☐☐ F ormer Vaughan Fire Chief Larry Bentley presented Kris Simpson with the Fire Chief’s Commendation for saving a woman from a burning building ☐☐ T he fire service held a ceremony for 12 recruits, who will continue the City of Vaughan’s tradition of Service Excellence, nine promoted firefighters who champion teamwork and integrity, and three recently hired support staff who are invaluable members of the fire service team

☐☐ VFRS received a $15,000 grant from Firehouse Subs Public Safety Foundation. The grant allowed VFRS to purchase more than 2,700 fire alarms for distribution to the community, through the Vaughan Food Bank, as part of the Alarms for Life program ☐☐ VFRS unveiled a new $1.2-million training tower allowing VFRS staff the ability to train firefighters on all types of hazard responses in a controlled environment with conditions similar to actual fire calls

With growth comes both opportunities and challenges requiring experienced, trusted and tested leadership. As we continue to plan Vaughan’s promising future, I know Council has a true city-building partner in Chief Deryn Rizzi.”

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Spirit of Generosity The Facts HOSPITAL: ☐☐ Mayor Bevilacqua serves as chair of the $250-million Mackenzie Health Foundation’s Exceptional Care Belongs Here Campaign. The campaign has raised an astonishing $118 million of the overall goal thus far ☐☐ Cranes tower over the 1.2-million-square-foot site of the Mackenzie Vaughan Hospital, which can house up to 550 hospital beds and is expected to open in 2020 ☐☐ The new hospital is a $1.6-billion initiative that will employ more than 1,800 full-time hospital staff. This will be the first hospital in Canada to feature fully integrated smart technology systems and medical devices that can speak directly to one another to maximize patient care ☐☐ In October 2018, a topping off ceremony took place with Mayor Bevilacqua, Members of Council and other dignitaries to mark the final pouring of one of the final concrete slabs at the top of Mackenzie Vaughan Hospital at 11 storeys high

Since 2011, the Mayor’s Gala and Charity Golf Classic have raised more than $30 million for more than 150 charities, not-for-profits and community organizations.”

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HOSPICE: ☐☐ Mayor Bevilacqua serves as Honourary Chair of the Hospice Vaughan Campaign through the Spirit of Generosity commitment. Mayor Bevilacqua announced that the Cortellucci family generously stepped forward with a $3-million donation toward the building of the new Hospice Vaughan Mario & Nick Cortellucci Hospice Palliative Care Centre of Excellence, expected to open in 2019 ☐☐ In April 2018, the community broke ground on the future site of Hospice Vaughan ☐☐ When complete, this new state-of-the-art facility will be home to 10 beds and have a reach that goes far and wide into our community and beyond COMMUNITY EXCELLENCE: ☐☐ Every year, City of Vaughan employees spearhead an annual United Way campaign that supports organizations that are committed to helping members of our community by providing them with resources to improve their lives and build a better future ☐☐ In 2018, 81 people were honoured with the Volunteer Recognition Award. Mayor Bevilacqua and Members of Council presented the award to 68 people who attended the annual event ☐☐ Golfers hit the fairways at the Mayor Maurizio Bevilacqua Annual Charity Golf Classic to raise much-needed funds for more than 150 charities, not-for-profits and community organizations. The annual event was held at Copper Creek Golf Club and the money raised goes towards providing the gift of hope to thousands of people


MOMENTUM REPORT

FAST STATS

91% of residents are satisfied with maintenance of parks and green space

97% are satisfied with garbage, recycling, organics and yard waste collection

Vaughan: The Green City The Facts ☐☐ T he City opened Phase One of the new 900acre North Maple Regional Park — surrounded by community partners championing a brighter future for Vaughan. Once fully complete, Vaughan’s North Maple Park will be larger than New York City’s very own Central Park ☐☐ M ore than 21,000 trees have been planted as part of the City’s tree replacement plan ☐☐ V aughan has more than 230 kilometres of signed cycling and pedestrian routes, including 60 kilometres of multi-use recreational pathways ☐☐ C ity operations efforts have reduced greenhouse gas emissions by 22 per cent ☐☐ T he City completed a business case for LED streetlight replacement that will save the City an estimated 9,000 MWh annually and approximately $1.5 million in electricity costs each year once completed ☐☐ In 2018, more than 17,000 people participated in the Earth Hour event across the city

Our record on environmental stewardship is second to none. Vaughan is a green city.” ☐☐ S ince 2010, more than 127,000 citizens have participated in the 20-minute Makeover all across Vaughan ☐☐ T he City of Vaughan was recognized for being a founding member of the ClimateWise Business Network and for its influential role in supporting and advancing this crucial work ☐☐ A more than 170-year-old Bur Oak was designated as a Heritage Tree. It measures 24 metres tall and 23 metres at the widest point of its branches, and is believed to have taken root just after the village of Kleinburg was founded in 1848 ☐☐ I mprovements to the existing triple tennis courts, located at Torii Park, were funded in large part by a $50,000 sponsorship by Saputo. This marks the first corporate naming of a City facility since the launch of the Corporate Partnership Program in 2017

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FAST STATS

90% of people are satisfied with arts and culture

A Commitment to Accountability and Transparency

91% of our citizens are satisfied with our recreation and fitness service programs

The Facts ☐☐ T he Vaughan Accord was endorsed at a special signing ceremony at the 2018—2022 inaugural. The Accord outlines Council’s commitment and dedication to the task of city-building, and states that “a vibrant and successful city depends on a Council that is prepared to work together, constructively, and always in the best interest of the City of Vaughan"

☐☐ S uzanne Craig, Integrity Commissioner and Lobbyist Registrar, presented the 2016—2017 Integrity Commissioner Annual Report. The annual report details the Integrity Commissioner’s activities, Code of Conduct complaints and inquiries, along with a statement of expenditures. In 2017, the Integrity Commissioner received four formal complaints and 12 informal complaints

☐☐ The results of the 2017 Internal Audit Governance and Accountability Survey show that there has been a significant improvement in employee morale from previous years. More than 900 staff participated, which demonstrates a positive sign that people are more comfortable voicing their opinions on the organization

☐☐ O n Oct. 22, 2018, under the guidance of Todd Coles, City Clerk and Returning Officer of the City of Vaughan, an election was held in which residents voted on their representatives for the 2018—2022 Term of Council

Maintaining faith in public institutions has been a hallmark of our efforts. From the Office of the Integrity Commissioner, to the Office of the Internal Auditor, to our Anonymous Reporting System and now our Lobbyist Registry, Vaughan continues to deliver a governance framework unmatched anywhere in Canada.” — Mayor Maurizio Bevilacqua

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Public Libraries, Recreation and Culture The Facts

☐☐ Vaughan’s public library branches house countless opportunities for neighbours to celebrate and learn more about diversity and the trailblazers of history whose sacrifices have been enshrined in pages for future generations to understand and appreciate ☐☐ The City opened the Vellore Village Library — the 10th branch in Vaughan ☐☐ Festivities like the Christmas Tree Lighting, Lunar New Year and Menorah Lighting Ceremony have become annual traditions, as have celebrations of Black History Month, along with many of Vaughan’s cultural and community organization flag raisings ☐☐ Mayor Bevilacqua founded and launched the Order of Vaughan — the City of Vaughan’s highest honour. This is the third year citizens have been recognized for their outstanding contributions to the City ☐☐ Annual Culture Days foster a greater sense of community, awareness and appreciation for the diversity of cultures, creeds and faiths that thrive throughout our city ☐☐ During the ninth annual City of Vaughan Toy Drive, in support of the CP24 CHUM Christmas Wish, Mayor Bevilacqua announced that Tony Romanelli and family of the RCC Group of Companies donated $5,500 toys, valued at $105,000 — the highest contribution ever made to the City's Toy Drive by a single donor! ☐☐ Residents were invited to learn about Vaughan’s Smart City initiatives. This included a smARTcities SALON, which featured a panel discussion and exchange of ideas about art, innovation and citybuilding, as well as The smARTcities: exploring the digital frontier art exhibition. This demonstration was part of Vaughan’s ongoing work to use technology, innovation and digital solutions to become a smart city and elevate the quality of life for all citizens

☐☐ The City opened the new Pierre Berton Heritage Centre — Vaughan’s newest multi-purpose, accessible community facility celebrating the works of Kleinburg native Pierre Berton ☐☐ In honour of Sergio Tagliavini’s service to this city, the square surrounding the Monument for Fallen Italian Workers was designated Piazza Tagliavini

Additional Milestones ☐☐ T he City of Vaughan launched the 2018 Citizen Satisfaction Survey to get input from residents on quality of life, delivery of City services, use of tax dollars, availability of online-based services and more ☐☐ During the final scheduled City Council meeting of the 2014—2018 council term, Mayor Bevilacqua spoke in detail about the recordsetting achievements made by Council and members of the administration ☐☐ F or the fourth year, the City of Vaughan invited visitors and staff to write a personal message on paper poppies to be displayed on a poppy wall in the atrium of Vaughan City Hall to commemorate Remembrance Day; this year also marked the centenary of the First World War ☐☐ Mayor Bevilacqua delivered the keynote address, on behalf of the 42 municipalities of the Archdiocese of Toronto, to an audience of 1,600 people during the 39th Annual Cardinal’s Dinner

Our community centres, public libraries and recreation programs provide countless opportunities for all citizens to come together, develop their skillsets and make new and cherished friendships.” 2 0 1 9 · C E L E B R AT E VAU G H A N

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SPECIAL FEATURES W R IT TE N BY A L A N A S I M O N E T TA

Our Journey, Our Future In November 2018, Mayor Maurizio Bevilacqua marked his 30th anniversary in public office. Reflecting on a career of unwavering service that has taken Vaughan’s Mayor from Canada’s Parliament to the cabinet table and to City Hall, Mayor Bevilacqua remains steadfast that throughout his extensive tenure his “enthusiasm, sense of purpose and dedication have never wavered.”

During the inaugural meeting of the 2018 to 2022 Term of Council in December 2018, Mayor Bevilacqua declared “these have been the best eight years of our city’s history. Today, we all see a Vaughan that is praised as a nationally acclaimed leader in city-building.” The city’s prosperity from 2010 onward has been remarkable. Surrounded by family, friends and supporters, Mayor Bevilacqua delivered his third inaugural address as Vaughan’s head of Council, speaking at length about a series of transformational initiatives, including the ongoing construction of the Mackenzie Vaughan Hospital and Hospice Vaughan, the arrival of TTC subway service to Vaughan and the opening of phase one of the new 900-acre North Maple Regional Park, among so many other achievements.

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As Mayor Bevilacqua looks to the future, job creation and economic prosperity remain at the heart of his tireless efforts to unleash the city’s potential as an emerging world-class destination to invest, expand service offerings and compete. “I have long maintained that cities are the economic engines of our nation and I can assure you that this city is firing on all cylinders.” Vaughan leads with economic growth far outpacing Ontario and Canada. Since 2010, nearly 55,000 new jobs have been created. The city has the highest employment in York Region. Vaughan is home to nearly 12,000 businesses that employ more than 218,000 people. Following another landslide re-election win during last fall’s municipal campaign, and just months into the start of the Council term, Mayor Bevilacqua hit the


SPECIAL FEATURES

ground running by delivering on a signature campaign commitment to bring the first-ever university to Vaughan. Mayor Bevilacqua marked the promise of a new year by making a historic announcement that Niagara University has now expanded to Vaughan with the opening of a modern new bi-national site in the Vaughan Metropolitan Centre (VMC), the city’s emerging downtown core. Efforts to bring Niagara University to Vaughan first started in early 2018, when Mayor Bevilacqua began leading negotiations between the university and community partners to find the best possible location for the postsecondary institution to undertake this exciting new chapter in its long history. Students studying in Vaughan will have the opportunity to enrol in either the Bachelor of Professional Studies in Education or the Master of Science in Education programs. The VMC is the largest and most ambitious project in the city’s history and the downtown is a natural place for Niagara University to be located, Mayor Bevilacqua said, adding that “building a complete city means having a university in an urban setting, walking distance from homes, businesses and amenities, and connected by regionally integrated transit.” Students, faculty and administrators at Niagara University’s Vaughan site are walking distance from the VMC TTC subway station and further connected by vivaNext bus rapid transit service. “The last two terms have been marked by an unwavering commitment to deliver a reliable, efficient and world-class transportation system,” Mayor Bevilacqua said, adding that “we are also supporting the hundreds of thousands of men and women who rely on our extensive network of roads and rail.” December marked one year since Vaughan made history by becoming the first and only municipality outside of Toronto to be connected by the TTC subway.

As Vaughan’s golden era continues to shine and touch the lives of all citizens, Mayor Bevilacqua is focused on achieving more for the city he loves and proudly represents. As he has said, “we have done exceptionally well as a city and we’ve only just begun.” During Mayor Bevilacqua’s inaugural address, he announced the launch of a series of new taskforces to be chaired by Members of Council “to shape our collective work throughout the new Term of Council.” These taskforces include separate ones on Transportation and Infrastructure; Economic Prosperity, Investment and Social Capital; Environmental Leadership; Older Adult Empowerment; Diversity and Citizen Engagement; and Effective Governance. Mayor Bevilacqua further announced the creation of a special advisory committee to maximize the potential of the hospital precinct. Given the importance of the VMC, Mayor Bevilacqua will continue to chair the VMC sub-committee, which has played an important and vital role in shaping the city’s downtown. The Mayor’s Smart City Advisory Taskforce will also carry on with its mandate to advance a culture of knowledge and pursue continuous improvement. After 30 years in public office, Mayor Bevilacqua has no intention of slowing down. Instead, the Mayor has made it clear that he will continue working with Council, staff and the community to deliver on a plan “that will launch our city to unprecedented heights.” Mayor Bevilacqua closed his keynote address on Dec. 4 by declaring that “Vaughan deserves the best and I submit to all of you once again that it is my duty as your Mayor to ensure that this is what our citizens receive. With civility, let us go forth united with unbridled enthusiasm, optimism and hope to work collectively for the common good. This is the way forward. For our city, the best is yet to come!”

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VAUGHAN WORKS

W R IT TE N BY DA N Y U R M A N

Your Property Taxes at Work

As the City of Vaughan continues to grow at a record pace, we are committed to keeping your taxes low. We have one of the lowest property tax rates in the GTA, and what we collect is spent wisely. Twenty-eight per cent of your tax dollars are put towards services provided by the City itself. These include residential services like animal rescue, fire rescue and garbage collection; business services like building permits and zoning By-law enforcement; cultural services like maintaining the City Playhouse Theatre and the Vaughan Archives; and recreational programming.

“Our approach to responsible spending has led to significant improvements to our bottom line,” says the City of Vaughan’s Chief Financial Officer Michael Coroneos. “And the most impressive part is how much the quality of life has increased in spite of the savings.”

Forty-eight per cent of your tax dollars are directed towards the services provided by York Region. These include police and ambulance services, school immunization, longterm care homes and child care.

We encourage businesses and individuals to speak up and be heard with regards to how tax dollars are being spent. Great ideas can come from anywhere, and if you have some for alternative expenditures or you feel that some of your money is being spent incorrectly, we want to hear about it. You can reach out at 905.832.2281 x3604.

Another 23 per cent is sent to the Ontario Ministry of Education to help fund our schools, while the final one per cent is for the Hospital Precinct Development Levy. $30 MILLION SAVED SINCE 2015

THE ROLE YOU PLAY

The promise we make to include our residents and local businesses in the decision-making is one of the reasons we’re able to provide the living

standard you’ve come to expect in the City of Vaughan. “Since 2015, we have achieved approximately $30 million in savings. For the last eight years, we have passed budgets that keep the property tax rate below three per cent. Vaughan has one of the lowest tax rates in the Greater Toronto Area. We use best practices to guarantee fiscal sustainability and credibility, while at the same time safeguarding investments for the quality public services residents, visitors and businesses rely on each day. These bedrock principles and convictions are guiding our efforts to engage the public and develop a new financial blueprint that will be our DRAFT 2019 Budget plan.” — Mayor Maurizio Bevilacqua

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VAUGHAN WORKS

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The Green City W R IT TE N BY A L A N A S I M O N E T TA

The City of Vaughan’s population has grown by more than 10 per cent since 2011, making it one of Canada’s fastest-growing cities. This explosion is a testament to the quality of life in our city, and a direct result of the investments made in job growth throughout York Region. Between 2016 and 2017, 19,780 new jobs were created, representing a 3.3 per cent increase year over year. And the ongoing development of the Vaughan Metropolitan Centre will spur this growth further. But this expansion has come with challenges: like how to balance the building of residences with the building of green spaces for everyone who lives here, and how to promote green living to offset the increased carbon footprint. The manifestation of this initiative has come to life as “Green Citybuilding” and we’re pleased to report that it’s going better than we could have expected. Residents are using the facilities we’ve built. More importantly, we’re seeing an added sense of civic pride. It’s encouraging and inspiring. Our Council and administration are continuously working together to create a healthier and more environmentally sustainable city for current and future generations.

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VAUGHAN WORKS

At the heart of Vaughan’s city-building efforts, it is committed to upholding a municipality that places the health and wellbeing of all its citizens at the front lines of its projects, thus enhancing opportunities for active and healthy lives. Through the City’s vision, hard work and dedication, it is creating a positive legacy for generations to come. Currently, more than 900 acres of parks, boulevards and open spaces, as well as 200 playgrounds, public trails and sports fields, are being maintained by divisions of the City. For many cities this would be considered a great victory, however, for the City of Vaughan this is just the beginning. Most recently, Vaughan’s most ambitious park development initiative — North Maple Regional Park — debuted its first phase. This new park is set to be 900 acres in total, making it larger than New York City’s Central Park. Phase one will be home to 200 acres of open green space — this includes two FIFA 1-Star Standard Certified Artificial Turf Soccer Fields and five kilometres of walking trails. The park will be known to serve as a year-round destination for cultural and recreational enjoyment of the public. This expansion effort will

take place in parts of Vaughan that were formerly unavailable to the general public. To not only expand but to restore and rejuvenate these inaccessible areas for cultural and recreational enjoyment of our citizens is truly the objective of the Green City Initiative. "Our Council and administration are continuously working together to create a healthier and more environmentally sustainable city for current and future generations." As the City continues to grow and expand on its green initiatives, Vaughan is also making significant and noticeable reductions, specifically aimed to reduce our carbon footprint. Some of the main opportunities to better impact the environment involve a reduction in energy consumption and greenhouse gas emissions while increasing energy efficiency throughout the city. “Since 2012, over 65 energy retrofits in municipal facilities (community centres, the

Father Ermanno Bulfon outdoor skating rink, firehalls, libraries, administration buildings) have resulted in annual energy savings of 2,200 MWH and annual cost savings of more than $260,000,” explains Tony Iacobelli, Manager of Environmental Sustainability. “Examples of retrofits include LED lighting upgrades, highefficiency equipment replacements and water-efficiency upgrades.” Simply by changing the city’s streetlights from the current bulb to LED energyefficient technology, we will be saving the equivalent electrical usage of approximately 550 Ontario homes. As the City of Vaughan continues to expand its efforts on a larger scale to becoming a greener City, it is easy to feel that one person can make a difference. Through the City’s 20-minute Makeover, schools, businesses and volunteers are invited to assist in renewing their local community by cleaning up litter. In 2018, more than 17,600 people participated in this initiative; among them were 39 schools, 20 community groups and 7 businesses.

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Following the roaring success of the City’s 20-minute Makeover, some citizens have considered doing more to assist with the reduction of our carbon footprint and the support of our green infrastructure. In 2018, Council approved the Mayors’ Monarch Pledge, which was a big win for our butterflies, birds and bees where every municipality must commit to at least three suggested action items every year. You can help, too; by planting nectar-producing plants at your home, outside your office or even hanging plants from a nearby balcony or open window, you will be supporting the rejuvenation of a pollinator-friendly habitat. The City has taken this project very seriously

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through the continuous support of the five community gardens on Cityowned land, and through the continuous improvement of our City’s green infrastructure. While keeping our city clean, our parks green and our energy usage as efficient as possible, the focus of reducing our carbon footprint has settled on improving the standards of personal automotive transportation related to its impact on the environment. To encourage the move to personal electric transportation, the City now offers the public free charging stations available at key City locations. Most notable are the stations located at City

Hall, the Joint Operations Centre and the Vaughan Civic Centre Resource Library. The City not only encourages its citizens to participate in the electric vehicle movement, it has furthermore introduced the Green Fleet Strategy. The Green Fleet Strategy’s most notable objective involves the addition of electric vehicles into the City’s fleet. There is no denying that with plans already in play and action, the City of Vaughan will do its duty in truly becoming “The Green City.” Every continued action will play a part in reducing our carbon footprint. With steps big or small, every bit helps in the total contribution to planet earth.


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From the Deputy City Manager’s Desk When Jason Schmidt-Shoukri joined the team at the City of Vaughan back in 2015 as the Director of Building Standards and Chief Building Official, this city was on the path to greatness. It was the start of Mayor Maurizio Bevilacqua’s second mandate, after a very successful first mandate during which time our city’s population grew by almost 20,000 and our business community grew by more than 10 per cent. “When I was hired, I was immediately impressed by the 2014— 2018 Term of Council Service Excellence Strategy Map,” said Schmidt-Shoukri. This was the City’s plan to make people want to move here, live here, work here and raise their families here. As Mayor Bevilacqua has said, “We are building with a mindset that goes beyond mere structures. Vaughan’s future planning efforts embody a higher purpose of public service. It reflects planning decisions rooted in convictions that seek to protect and elevate the quality of life for our neighbours.” AND IT’S WORKING. Today, the City of Vaughan is the largest employment centre in the region with an average five-year growth rate of 4.1 per cent, more than 11,950 businesses and more than 200,000 jobs. It’s remarkable. Says Schmidt-Shoukri, “I’m so proud to have been part of making it happen.” AN EVOLVING GROWTH MINDSET As the person responsible for overseeing growth at the City of Vaughan, it’s Schmidt-Shoukri’s job to identify and implement other initiatives to spur expansion in our population, our business community and our infrastructure. To meet these objectives, he and his team have committed to three unique approaches.

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A SENSORY-BASED APPROACH TO LIFE-BUILDING As new communities and community centres, roads, parks, office towers, theatres, squares and schools are built, the City is making a point to appeal to the perceptions of touch, sound, scent, movement, temperature, sight and luminosity to create a memory of place. Sensory experience leaves an indelibly positive mark on the mind if the senses are considered by builders of places. It’s why people love the Magic Kingdom, no matter how old they are, and why they loved Maple Leaf Gardens, even though there wasn’t much to love about it. And it’s why people who live in Vaughan tend to not leave Vaughan. Our spaces delight and restore the spirit, both in the selection of the materials used to build and the respect for urban nature that is 100 per cent a part of every proposal, plan and build. The City has created more than 55,000 construction jobs since 2010 to keep up with the boom. And construction partners are vetted to make sure they understand the sensory-based approach.


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These infrastructure investments will continue to attract small- and mediumsized enterprises, as well as multinational entities to Vaughan, as it already has with PwC and KPMG. And because of the subway, all companies in the City of Vaughan will have access to the talent pool in Toronto.

A GROWTH-BASED APPROACH TO BUSINESS-BUILDING Mayor Bevilacqua’s dream of the City of Vaughan as the hub of commerce for York Region required companies to plug into a talent base and a supply chain. This thought leadership led to large investments in personal and commercial transportation. Vaughan is now home to the country’s largest international rail carriers: the Canadian National (CN) MacMillan Yard and the Canadian Pacific (CP) Railway Vaughan Intermodal Terminal. Companies have the luxury of direct rail access to continental United States rail networks and the Port of Vancouver. At the same time, investments continue to be made to provincial highway networks and public transit, ensuring that products and people keep moving in an efficient and seamless way. And, of course, there’s the new TTC stop at Vaughan Metropolitan Centre (VMC). The presence of these transportation gateways ensures access to a robust logistics and movement of services, adding value to manufacturers, distributors, retailers and consumers.

expand the park over time, we’ll do it smartly so it fulfils its mission of being a place for anyone in Vaughan to enjoy. In the past, it might have been done hastily. Not so anymore. We’re taking out time to do it right and the city is better because of it,” says Schmidt-Shoukri. MOVING FORWARD AT THE CITY OF VAUGHAN Now that Mayor Bevilacqua has been given his third mandate, more is expected. The VMC is coming along nicely, as are the condos along Highway 7. Large corporations are choosing Vaughan as a place to set up shop, and residents are opening small businesses in impressive numbers. “I’m very much looking forward to what 2019 has in store for the city,” says Schmidt-Shoukri. “I’m confident that I’ll be able to use this space next year to report larger levels of growth. We’ve come so far in the City of Vaughan. And together, we can go as far as our dreams allow.”

A THOUGHTFUL APPROACH TO SPACE-BUILDING There was a time when York Region was building so fast to accommodate the boom that very little thought was put into what was being built. Now there is the luxury of time to do things right. The VMC is a great example. This thoughtfulness has extended to other public spaces like parks and playgrounds, libraries and community centres. A good example is North Maple Regional Park, which is set to be larger than New York City’s Central Park. Phase one has two FIFA-style soccer fields and five kilometres of walking trails. “As we

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VMC Rising

The City of Vaughan incorporated in 1991 to become the area’s next metropolis. We’re well on our way. Vaughan is one of the fast-growing cities in Canada, and a big part of this expansion was the decision to create a downtown core at Highway 7 and Jane Street. The thinking was that residents of Vaughan shouldn’t have to look to Toronto for culture and opportunity; that we could create our own identity and have a place to express it, export it and share it with the entire region. The City has been committed to building a downtown core since 1998. The plan truly found its legs in 2006 when the Province announced that the Spadina subway line would be extended to Vaughan and designated the area around it as an Urban Growth Centre. More designations and plans followed, defining the Vaughan Metropolitan Centre and preparing it for development. Announcements for the VMC's first residential (Expo City) and office (KPMG Tower) developments in 2011 and 2012, respectively, proved that the blueprint had market potential. Development and interest have accelerated ever since. A CONNECTOR OF PEOPLE One of the most important aspects of a downtown core is the ability for people to get to and from it. As of last year, that’s become infinitely easier for everyone. At the heart of the VMC are the intermodal and inter-regional transit services operated by three public agencies: the Toronto Transit Commission (TTC), York Region Rapid Transit Corporation (YRRTC/YRT) and Metrolinx. Together, they’ll move more than 20,000 people through the VMC on a daily basis, whether it’s students going three stops to York University (Canada’s third-largest post-secondary institution), folks going all the way down to Toronto’s Union Station in just 45 minutes or anywhere in between. In addition, the new SmartCentres Place Bus Terminal is set to open this year. This makes errands and shopping so much easier for people without cars, greatly improving the quality of life.

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A BUSINESS POWERHOUSE The City’s first-ever Community Improvement Plan (CIP) was a major element of the VMC plan to make a complete downtown with office districts, employment areas, residential neighbourhoods, and mixed-use areas, all linked by a robust system of parks, squares and open space. And it’s working. We’ve already attracted top employers like KPMG, Miller Thomson, GFL Environmental Inc., Harley-Davidson Canada and PwC. “The VMC is being built and planned as an inclusive and welcoming downtown — a place where no one is left behind — where citizens are welcomed, invited and encouraged to share and celebrate their culture for everyone to experience, appreciate and enjoy.” — Mayor Maurizio Bevilacqua

The VMC has already exceeded residential targets for 2031 with 15,502 units housing an estimated 30,694 people in the development pipeline. This includes seven residential developments that are built or under construction. We’re also on track to create 11,500 jobs, starting with 2,000 jobs in the 53,000 square metres of new commercial office space that has been approved. When it’s completed, the VMC will include over 1.5 million square feet of commercial office space, 750,000 square feet of new retail space. Additionally, delivery of a new 77,000-square-foot YMCA with child care, and 32,000-sqaure-foot City of Vaughan Library and Centre for Community in 2020. Transforming the VMC and offering future programming opportunities for athletics, performing arts classes, culinary literacy, and other community programming for residents and visitors.


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Why Vaughan Citizens Love Their Libraries When you think of public libraries, you may think of days gone by, yet this can’t be farther from the truth. The reality is, libraries continue to be valuable institutions in our community.

The Federation of Ontario Public Libraries attests that now more than ever, libraries play a vital role in the social, educational, cultural and economic success of the province’s communities, and contribute to school preparedness, reading readiness, employment success and social equity. Vaughan Public Libraries (VPL) is no exception. In 2018, VPL had over three million visits to its locations and 3.2 million items borrowed. According to the City of Vaughan's 2018 Citizen Satisfaction Survey, an astounding 96 per cent of residents are satisfied with the quality of services provided by VPL. As a growing community, the City of Vaughan is committed to building new libraries while maintaining and upgrading existing ones in order to continue to provide citizens valuable programs, resources and services. “The City of Vaughan is undergoing rapid growth; as is Vaughan Public Libraries. Our 2016–2020 Strategic Plan, Enrich People, Inspire Opportunities, Transform Community, will guide us through these changes and enable VPL to continue being innovative while meeting the needs of our diverse Vaughan community,” says Margie Singleton, Chief Executive Officer of VPL.

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In the highly digital world we live in, it is essential that libraries continue to stand strong and provide visitors what they are looking for. Public libraries have come a long way in meeting these needs. “Libraries offer a variety of materials, digital and traditional, to all residents. VPL specifically makes it a point to stay aware of the trends within the library industry as well as the rest of the world,” says Singleton. Over the years, VPL has adapted to provide their customers more of the technological advances they are looking for. This includes free Wi-Fi in all locations, GoPros, GPS navigators and MiFis available to borrow, laptop and iPad dispensers at most locations, and thousands of eBooks, streaming services, and databases available via the VPL website, all free with a library card. And while technological advances are great, some may still agree that there is nothing greater than physically holding a book in your hands and sifting through its pages. If you’re one of them, you’re not alone. Books continue to be very popular among VPL visitors. With an expanding collection of over 500,000 items, including books, magazines, newspapers, video games, CDs, DVDs and more, these items still continue to be the most circulated. Statistically speaking, VPL has demonstrated a positive economic effect, delivering approximately $315 of economic impact for every citizen, for a total economic impact of over $103 million in the City of Vaughan each year. According to VPL’s recent economic impact report, Vaughan residents save an estimated $75 million annually just by using their local library, which averages out to $1,112 per household. “By providing various resources including books, CDs, DVDs, digital databases, study spaces, meeting rooms, technology access, various programs and much more, Vaughan citizens are saving millions of dollars. VPL delivers exceptional value to the community for their tax dollars,” explains Singleton.

VPL visitor statistics are equally as impressive. As mentioned, in 2018, VPL had over three million visits to its locations. Singleton says that such statistics cannot be taken for granted and public libraries need to stay competitive. “We have to continuously try to project what people will want and need. We also need to stay informed by what is happening in the world around us. We also continue to compare ourselves to larger libraries here, in the United States and in Europe and see what is happening worldwide.” One way VPL continues to stay above the competition is through its Maker programming, which includes three distinct spaces: Make It!, Learn It!, and Create It! at the three resource libraries. Each space offers truly unique, educational, yet fun experiences for all. Pierre Berton Resource Library’s Make It! offers equipment and workshops for hobbyists and professionals interested in cutting-edge technology. Learn It!, located at the Bathurst Clark Resource Library, focuses on children’s programming and technology. Create It! is the digital media space at the Civic Centre Resource Library and has three different creation areas: a design space, a green room with photography and videography equipment, and a music studio/control room containing musical instruments, music production and DJ equipment. “VPL’s three creation spaces are a clear example of how VPL stays innovative and on trend, ensuring the Library continues to be relevant to all in our community.” says Singleton. The Maker spaces are part of VPL’s key services in addition to their Digital Library and Early Literacy services. Although the bulk of the Maker programming is available at the Resource Libraries, many VPL community branches are offering it as well through their STEAM club for ages seven and up, which explores the world of science, technology, engineering, arts and mathematics.

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Not only has the Maker programming been popular among VPL members, it’s also received positive feedback. “Our customers have had some great experiences with the technology and it amazes us every day how our technology services can enrich, inspire and transform lives. People realize that libraries are developing with their needs.” VPL also takes pride in making their libraries a hospitable experience for everyone. The City of Vaughan welcomes newcomers to our city each year from around the world. Libraries are a good source of information for these newcomers as a way to educate and familiarize themselves with the community, country and path of education or career they may be pursuing. “The Library has the resources and spaces that can be used as a way newcomers can educate and familiarize themselves. ESL Café and volunteer opportunities are just a few options of how they can become involved. VPL also gives newcomers the opportunity to continue the connection with their native culture. With materials in more than 16 languages, online databases including PressReader, which is instant access to 4,000 newspapers from 100 countries in 60 languages, and programs including book clubs offered in various languages, newcomers can stay informed on what’s happening in their home country as well as make new friends in their new homeland,” explains Singleton. Vaughan Public Libraries currently has a total of 10 locations. Pleasant Ridge Library, Civic Centre Resource

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Library and Vellore Village Library are the most recently opened as of 2014, 2016 and 2018, respectively, and each have successfully impacted their related communities. “As an organization, we believe the collaborative design approach is very important to building a new library. We incorporate suggestions from several focus groups within the community and children from local schools to ensure the Library meets the needs of our diverse community,” says Singleton.

by those visiting loved ones in the hospital, wanting to read a book or magazine, or perhaps just looking for a place to gather their thoughts during a difficult time, as well as by families in the surrounding neighbourhoods. Medical research will also be available at this library. Recorded storytimes and programs via the television will be available to those who may be checked in at the hospital and unable to leave their room. It is a great example of a partnership for a better community,” says Singleton.

VPL is also continuing to grow. Three additional libraries are slated to open in the near future, one of them being at the Vaughan Metropolitan Centre on the second floor of the PwC Tower, targeted to open in fall 2019. It will also include a storefront library at street level. “The library at street level will be the first of its kind in Vaughan — a 350-square-foot self-service library, which will be open for customers to check out popular materials themselves. The door of the space will open with a swipe of their VPL library card for quick access to books, DVDs and more. Focused mainly on convenience, this library will be found close to the subway entrance.”

VPL’s willingness to build a strong community has been evident from the beginning and continues to prove the value libraries bring to our neighbourhoods, which is something Vaughan residents agree with. “Socially, people are looking for a place to connect with others and the library fills that role. Libraries reduce social isolation and loneliness by being welcoming and accessible, and by offering creative and engaging programs," says Singleton. "As a community hub, you can work, play, learn, create, study, read and more in the library. There are few places that allow this kind of flexible community participation. The library can be what you need it to be and this can change from one visit to the next.”

The other two libraries slated to open in the near future include one in the Carrville area and another being built inside the new Mackenzie Vaughan Hospital. The idea of opening a library inside a hospital is not only innovative, but also one that will be greatly appreciated. “The new Mackenzie Vaughan Hospital Library is being built by the hospital and will be operated by VPL. It will be used

Looking for fun ways to spend the long winter months? VPL has some great events planned for all. Be sure to check out their website at vaughanpl.info for a list of programs and events scheduled for 2019!


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Staying Active, Inspired and Connected in Vaughan W R IT TE N BY DA N Y U R M A N

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The City of Vaughan is committed to investing in unique public spaces that bring people together. So far, we’ve built 10 pools, six fitness centres, five arenas, 10 community centres, a theatre and a gorgeous nine-hole golf course designed by renowned golf architect Stanley Thompson. We’re adding two more: the Pierre Berton Heritage Centre and the VMC Centre for Community. Sunny Bains, Director of Recreation Services, sees both projects as integral for the city’s longterm future.


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THE PIERRE BERTON HERITAGE CENTRE “Vaughan is a champion of education and learning,” says Sunny. “Providing a place where our kids can learn about our country’s history and at the same time become familiar with one of Canada’s literary icons is exciting for everyone involved in the Heritage Centre.” He pointed to Vaughan’s immigrant community as a driver to get the Heritage Centre approved. “Newcomers and their children often gravitate towards activities like hockey and skating to make themselves feel part of the Canadian fabric. The Heritage Centre will give them another way to connect to their new home through storytelling and history and experiential learning.” “Pierre Berton was one of the most remarkable, inspiring and important Canadians whose work transformed our understanding of our country’s history. A Kleinburg resident for 55 years, Pierre Berton dedicated his life to telling the story of our nation’s heritage through journalism and writing, offering people of all generations and backgrounds the opportunity to reflect on our past. His literary contribution to our country has given us a better understanding of who we are and what we stand for. I invite all Canadians to our wonderful city to explore the Pierre Berton Heritage Centre, to learn more about Canada and our iconic media pioneer.” — Mayor Maurizio Bevilacqua

Mayor Maurizio Bevilacqua hosted the centre’s grand-opening ceremony on Sept. 22, 2018, at its location in the former Kleinburg United Church at 10418 Islington Avenue. The new facility features a permanent exhibit showcasing the stories, work and accomplishments of long-time Kleinburg resident Pierre Berton (1920—2004), including a permanent exhibit for young people centred around The Secret World of Og, Pierre Berton’s beloved children’s novel. Additionally, it will highlight our nation’s founding peoples, builders, leaders and warriors, as well as prominent Canadian events such as the Great Depression, War of 1812, First World War, Second World War, the First Nation, Métis and Inuit peoples, and the history of Canadian immigration. And it will be an accessible community space for public events, presentations and programming. “We want visitors to the centre to come away with a new or renewed sense of pride, and the unquestionable belief that they live in the best country on earth,” says Sunny. From the looks of it, that’s exactly what the centre will do. 2 0 1 9 · C E L E B R AT E VAU G H A N

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Renderings for the VMC Centre for Community

THE VMC CENTRE FOR COMMUNITY Adjacent to the KPMG tower, and with direct access to the TTC, this 220,000-square-foot complex, set to open in late 2019, promises to be the city’s next great community hub. This premier space will include a new 100,000-square-foot YMCA, complete with child care and fitness services for the thousands of people who will work and live nearby. The space will include a large pool, fitness area, gymnasium, conditioning room, youth zone, fitness studios and community rooms, along with a range of classes. It will also house one of the city’s most sought-after early learning programs led by highly trained and registered early childhood educators, and guided by the YMCA’s evidencebased curricula. Sunny could hardly contain his excitement when talking about the new recreation space. “This is a great example of partnership between the YMCA of Greater Toronto, Vaughan Public Libraries and the City of Vaughan,” he said. “And because it’s so accessible by public transit, we see not only our residents using the space, but people from the GTA as well. And the more Torontonians we attract, the more of them will see what we have going on in Vaughan. So, it’s more than just a recreation space — it’s a very powerful resident-recruiting tool as well.” Given the City’s lofty goals of attracting just under 30,000 new residents by 2031, Sunny and his team knew this was a project that had to go through.

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The VMC Centre for Community is the latest in a long line of dedicated centres of community activity. The most recent to open was the planned 900-acre North Maple Regional Park on Keele Street north of Teston Road, the largest and most ambitious park development project in the City’s history. And with 10 community centres across the city offering a variety of swimming and skating lessons, programs in sports, cooking, performing arts, fitness and more, residents have no shortage of options to stay active, healthy and engaged with each other. Both the heritage and recreation centres will feature innovative programming that promote health, wellness and active living for all ages. And both are set to further elevate the city as a place that understands its obligation to its citizenry. “These two new facilities add to an already robust mix of public spaces in the city,” says Sunny. “They will encourage other developers to match them in terms of beauty, breadth and value to the community.” WE’RE HIRING! The City’s expanding recreational footprint is also creating more jobs for young people. As a major youth employer, Recreation Services offers a lot to love about a part-time rec job at Vaughan community centres. Flexible work hours and shifts; competitive wages; discounted courses and ongoing training that leads to career advancement. All this while making new friends and doing feel-good work that makes a difference in the community. Visit vaughan.ca/recjobs for current job postings, so you too can “love your rec job!”


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W R IT TE N BY DA N Y U R M A N

READY. Emergency Preparedness in Vaughan

Vaughan Fire and Rescue Service (VFRS) is dedicated to providing efficient emergency response, fire prevention and public education, and emergency preparedness programming to those who live, work and visit the city.

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VAU G H A N WO R K S

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Every year, the 200 people who make up the VFRS Emergency Management Team (first responders and members of our citizen care, public information and logistics teams) come together to discuss potential hazards and specific threats, to practise the response and recovery phases of a potential disaster and to ensure that the City is prepared for emergencies before they happen. Sharon Walker, Manager of Emergency Planning, sees this yearly training as one of the best initiatives the City has undertaken. “You can tell a lot about people by how they come together in times of crisis,” says Sharon. “The VFRS’s commitment to consistently updating its process and practising for worst-case scenarios has ensured that we as a city can come together in an organized, compassionate and prescriptive way.” Among the steps taken to ensure emergency preparedness for our residents are: • the ability of all community centres to become emergency shelters, with access to food, clothing, lodging, pet sheltering, mobile device charging, washroom/bathing facilities and services to support recovery from the situation • the designation of three community centres as first-to-open in the event of an emergency, with pre-positioned cots and linen sets • a Vulnerable Persons Registry for VFRS to know who in the city requires special assistance in an emergency • links on our website to resources for creating an emergency plan and packing an emergency kit with enough supplies for them and their pets to last 72 hours • an Animal Services hotline (905-832-2281) residents can call if they’ve left pets behind during an emergency

“We recognize and respect that emergencies will happen and we work hard to ensure that we can manage any emergency that we will face” says Sharon. 22001 91 9· ·CCEEL LEEBBRRAT ATEEVAU VAUGGHHAANN

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VAUGHAN WORKS W R IT TE N BY DA N Y U R M A N

Making Life in Vaughan Better,

One By-law at a Time “By-laws for residents and special events ensure a safe, clean and peaceful community by outlining the rules we should all be following,” says Gus Michaels, the City of Vaughan’s Director of By-law and Compliance.

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VAUGHAN WORKS

Examples of By-laws include things like the allowable height of backyard fences (1.8 metres/71 inches) and sheds (2.5 metres/94.5 inches), when garbage is allowed to be put on the curb for pickup (not before 6 p.m. the night before pickup day) and how loud an A/C unit is allowed to be (61 decibels when measured at the point of reception). For a complete list of City By-laws, you can visit the By-law library on our website. The City’s By-law and Compliance, Licensing and Permit Services office is responsible for enforcing these By-laws, and they’re the ones you’d reach out (at 905.832.2281) to report a violation. But Gus is quick to manage the expectations of any would-be callers. “Complaints require a significant amount of investigation before a By-law enforcement officer issues a fine or penalty for noncompliance, and charges are laid as a last resort. The goal is to work with property owners and provide education and outreach to follow the By-laws.” SPECIAL EVENTS PERMITS — BY-LAW Our city is fortunate enough to have something special going on almost every week in one of our public spaces, whether it’s a festival, a tournament, a concert or a foodand-drink showcase. We insist that organizers of these events apply for and acquire a special events permit to ensure the event is run in the best interests of the guests and the city. Elements of the special events permit include proof of proper insurance; documented traffic, crowd control, emergency response and noise management plans; and an idea of how the public space is going to be set up. As part of our commitment to facilitating more special events like Winterfest, Maplefest, Kleinburg Binder Twine and Thornhill Festival, we rent items like picnic tables, garbage and recycling containers, grandstand bleachers and stages. These items are delivered and set up by Parks and Forestry Operations staff. “We want our residents to put on events for the community to enjoy,” says Gus. “We just want them to do it the right way.”

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VAUGHAN WORKS

W R IT TE N BY S H E R A LY N RO M A N

Vaughan Works. Each day, the City of Vaughan Public Works team plays an important role in its continuous efforts to ensure the City runs efficiently and effectively. The team strives to provide services and innovative technology that elevate the level of service excellence beyond industry standard, while increasing the value of our taxpayers’ hard-earned money. Public works professionals work hard to maintain the services and infrastructure that our residents and businesses rely on every day. During a natural disaster, they are often first on the scene to clear the way for emergency workers and the last to leave to clear up the aftermath. The City of Vaughan’s Public Works department is more than 300 members strong and counting. These men and women are the backbone of Vaughan, working to manage and plan infrastructure, transportation, parks, forestry, horticulture, corporate assets, sidewalks, recycling and waste collection, crossing guard service and more. The five departments that are dedicated to these services include Environmental Services, Infrastructure Delivery, Infrastructure Planning and Corporate Asset Management,

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Fleet Management Services and Transportation Services, Parks and Forestry Operations (TSPFO). The budget for TSPFO is $40 million per year in operating costs and yet it has also been instrumental in implementing unique and substantial cost-savings measures. Public Works has achieved all of this while still providing a level of customer service that has seen an unprecedented reduction in complaints in the past few years. Interim Deputy City Manager of Public Works, Zoran Postic, tells us more about what Public Works is doing that to maintain Vaughan as a leader in service delivery. To begin, he explains, Vaughan recently “completely reinvented the wheel” when it comes to winter maintenance and how it is managed. Winning the Peter J. Marshall Innovation Award,


VAUGHAN WORKS

presented by the Association of Municipalities of Ontario in 2018, was a game-changer. This award annually recognizes a municipality that demonstrates excellence in the use of innovation, tangible benefits to the community, improved efficiency, innovative financing and the ability for other municipal governments to use the concept for their own public works initiatives. It’s the highest award a municipality can receive and it recently recognized Vaughan’s complete redesign of its winter road maintenance and solid waste collection programs. Mayor and Members of Council approved an up to 10-year performance-based contract that after two seasons has seen a significant drop in citizen complaints, saving $3 million over the course of the contract. He went on to explain how this occurred. Together with his team, “we worked with the municipal, provincial and federal governments including the Minister of Transportation on the Province of Ontario’s experience with performancebased contracts on managing winter operations.” Vaughan, he explained, was looking specifically to find out what worked well for municipalities and the province, and where opportunities for improvement existed before implementing their own programs. “Vaughan also worked with York Region and invited our partners at the City of Brampton to ensure we built a contract for snow removal that would serve our citizens well.” The result is a cost-effective program where contractors are “incentivized” to complete work in a proper and timely manner. After year one, staff began to see a reduction in complaints and by the end of year two, there had been a more than 60 per cent reduction in resident complaints about winter road maintenance. “Public Works is committed not only to maintaining but continuously improving these levels of service excellence,” says Zoran. Additional measures such as purchasing new

equipment and having customer service representatives ride in trucks are two ways Public Works is making good on this commitment. The City of Vaughan also remains committed to other key initiatives such as maintaining the integrity of the system of water delivery. Watermain repairs are taking place across the city, including the complete replacement of an aging watermain infrastructure located on Major Mackenzie Drive West between Keele Street and Jane Street. This new watermain will continue to provide Vaughan with clean drinking water and be the main source of water supply for the new Mackenzie Vaughan Hospital. In addition, the City has invested in a water testing truck that will enable the regular testing of water to take place across the city. Our responsibility remains to ensure that water quality meets health standards and is safe, clean and reliable for the entire community. Public Works is described as a vocation. More than 300 men and women work together and comprise Public Works to go above and beyond the call of duty on a daily basis, often, as in the case of a significant snowfall, for example, working around the clock to ensure our roads, sidewalks and pathways are clear and safe. Improving and enhancing municipal infrastructure, undertaking ambitious projects like the creation of a Vaughan “downtown” at the Vaughan Metropolitan Centre and implementing enhanced public transportation that will help to address gridlock are yet further proof of important, timely and relevant initiatives that fall under the umbrella of Public Works. Together with his staff, Zoran Postic and the Public Works team is ensuring residents and visitors to Vaughan thrive in a worldclass city. 2 0 1 9 · C E L E B R AT E VAU G H A N

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VAUGHAN WORKS

At Your Service W R IT TE N BY A L A N A S I M O N E T TA

For many in the City of Vaughan, the winter season means festivities, gatherings and holiday cheer shared between family and friends; it also warns of impending snow and ice covering our roads and sidewalks. Luckily for our residents, the City of Vaughan provides an extensive winter and road maintenance program to ensure public safety during the icy winter months. Recently, the City’s Public Works team received the 2018 Peter J Marshall Innovation Award for the restructuring of the City’s Winter Maintenance and Solid Waste Collection Programs. With this new approach to service contracts, this award earns the City the highest honour from the Association of Municipalities of Ontario. With this, you can expect the men and women that make up the City’s Transportation Services and Parks and Forestry Operations (TSPFO) crews to ensure snow and windrows on main roads are attended to as soon as more than five centimetres builds up. Furthermore, to ensure the safety and ease of transportation for everyone in the City of Vaughan during heavy snowfalls and major storms, the City will clear and salt sidewalks in main public areas, then move on to residential areas. Building on the success of last year, the City’s primary goal for the TSPFO crews are to ensure safe travel despite weather for residents and visitors, no matter the conditions. Based on the foundation of service excellence, alongside a performance-based contract and the most efficient plowing and windrow clearing system available today, the City continues to deliver service excellence at an unparalleled degree. Going further than ever before, the city’s “Where is my snowplow?” online lookup tool provides real-time updates on the progress and success of snow removal on main and residential roads. Upon completion, citizens can expect the removal of snow left by plows at the end of the driveway within

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four hours after the snowplow has passed. The windrow clearing service is currently offered exclusively to the citizens of the City of Vaughan, as Vaughan is the only municipality in the GTA to offer this service. With an admirable objective to have main roads cleared four hours after snowfall has ended and all roads cleared after 16 hours of snowfall, the City calls all willing and able residents to do their part in combating snow and ice throughout Vaughan. Prior to the arrival of plowing services for windrow snow removal, residents are asked to remove fixtures or hazards that may interfere with plow crews. This includes basketball nets, decorative stones, bird baths, etc. Additionally, residents must make sure fire hydrants near their area or business are clear of snow. Lastly, as mandated by the City By-law 300-93, citizens are required to shovel and/or throw salt on any sidewalks bordering their property within 24 hours after lighter snowfalls have ended, ensuring the safety of all citizens young and old across the city. We would also like to remind all to be mindful when discarding leftover snow, as it is illegal to shovel snow or ice onto the road as outlined in the Ontario Highway Traffic Act. As always, the City of Vaughan is excited for a season filled with winter festivities and family gatherings. All the while the City strives to efficiently, reliably and safely provide winter maintenance during any storm that swept and will continue to sweep through Vaughan until winter is over.


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VAUGHAN WORKS

AT YOUR SERVICE THE CITY OF VAUGHAN RESOURCE GUIDE

Stay informed, stay connected! Follow us on social media and keep up to date on what's new in Vaughan. You can also visit vaughan.ca/news and subscribe to our City Update eNewsletter.

Follow Vaughan thecityofvaughan city_of_vaughan cityofvaughan thecityofvaughan

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VAUGHAN WORKS

ACCESS VAUGHAN

Call 905-832-2281 TTY 1-866-543-0545 vaughan.ca | accessvaughan@vaughan.ca

OTHER SERVICES Alectra Utilities Inc.

1 (877) 963-6900 | alectrautilities.com

Enbridge Gas

1 (877) 362-7434 | enbridge.com

York Region Transit (905) 762-2100 | yrt.ca

Mobility Plus

(905) 762-2112 | yrt.ca/en/mobility-plus

Mackenzie Vaughan Hospital

(905) 883-1212 | mackenziehealth.ca

Mackenzie Health (10 Trench Street)

(905) 883-1212 | mackenziehealth.ca

York Regional Police (non-emergency number) 1 (866) 876-5423 | yrp.ca

Emergencies 911

CITY SERVICES

Call 905-832-2281 | vaughan.ca/services Garbage/Recycling Transportation Services, Parks and Forestry Operations Property Tax and Assessment Roads Division Water Services Building Standards Development Engineering Development Planning Parks Development Policy Planning and Environmental Sustainability Vaughan Metropolitan Centre Program Environmental Services Fleet Management Services Infrastructure Planning and Corporate Asset Management Human Resources City Clerk Legal Services Real Estate By-law and Compliance, Licensing and Permit Services Facility Maintenance Services Recreation Services Vaughan Fire and Rescue Service

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VAUGHAN WORKS

COMMUNITY CENTRES

PUBLIC LIBRARIES

Al Palladini Community Centre

Vaughan Public Libraries Administration

Chancellor Community Centre

Ansley Grove Library

Dufferin Clark Community Centre

Bathurst Clark Resource Library

Father E. Bulfon Community Centre

Civic Centre Resource Library

Garnet A. William Community Centre

Dufferin Clark Library

Maple Community Centre

Kleinburg Library

North Thornhill Community Centre

Maple Library

Rosemount Community Centre

Pierre Berton Resource Library

Woodbridge Pool and Memorial Arena

Pleasant Ridge Library

Vellore Village Community Centre

Vellore Village Public Library

Call 905-832-2281, visit vaughan.ca/recreation 9201 Islington Avenue

350 Ansley Grove Road 1441 Clark Avenue West 8141 Martin Grove Road 501 Clark Avenue West 10190 Keele Street

300 Pleasant Ridge Avenue

1000 New Westminster Drive 5020 Highway 7

1 Villa Royale Avenue

Call 905-653-READ (7323), visit VaughanPL.info 2191 Major Mackenzie Drive 350 Ansley Grove Road 900 Clark Avenue West

2191 Major Mackenzie Drive 1441 Clark Avenue West

10341 Islington Avenue North 10190 Keele Street 4921 Rutherford Road

300 Pleasant Ridge Avenue 1 Villa Royale Ave

Woodbridge Library

150 Woodbridge Avenue

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VAUGHAN WORKS

Members of Council Contact Information

Maurizio Bevilacqua

Mario Ferri

Gino Rosati

MAYOR

DEPUTY MAYOR AND REGIONAL COUNCILLOR

LOCAL AND REGIONAL COUNCILLOR

905-832-2281 ext. 8888 maurizio.bevilacqua@vaughan.ca

905-832-2281 ext. 8999 mario.ferri@vaughan.ca

905-832-2281 ext. 8441 gino.rosati@vaughan.ca

Linda D. Jackson

Marilyn Iafrate

Tony Carella

LOCAL AND REGIONAL COUNCILLOR

WARD 1 COUNCILLOR

WARD 2 COUNCILLOR

905-832-2281 ext. 8085 linda.jackson@vaughan.ca

905-832-2281 ext. 8344 marilyn.iafrate@vaughan.ca

905-832-2281 ext. 8386 tony.carella@vaughan.ca

Rosanna DeFrancesca

Sandra Yeung Racco

Alan Shefman

WARD 3 COUNCILLOR

WARD 4 COUNCILLOR

WARD 5 COUNCILLOR

905-832-2281 ext. 8339 rosanna.defrancesca@vaughan.ca

905-832-2281 ext. 8342 sandra.racco@vaughan.ca

905-832-2281 ext. 8349 alan.shefman@vaughan.ca

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Celebrate Vaughan - March 2019  

Celebrate Vaughan - March 2019