RANDY AND CARYN ROSE R O S E H E A R I N G H E A LT H C A R E C E N T E R S Why did you decide to go into business together? We just did. I was already working in the hearing aid business, and Caryn really liked the idea of helping people. We decided to do our first clinic, and it just worked; we worked well together. What strengths in the marketplace does your partner have that you lack? Randy: Caryn has organization skills that are unmatched. She has the ability to do the books, payroll, advertising. She just keeps us sane. Caryn: Randy has the ability to communicate with anyone. His passion drives our success. Randy believes everything works out. I am a little more pessimistic. I admire that about him and try to see it his way. How do you keep work from ruining extracurricular/fun events? We leave work at work. Early on it was hard to separate the two, but as we always do, we just sat and decided not to discuss business on our free time. It does pop up from time to time, but we manage to keep it separate. How did you meet your business partner? We met at Montgomery Ward (now there’s a throwback). Randy was managing Miracle-Ear, and Caryn was managing a hair salon, all inside Wards.
Biggest pet peeve about your partner: Randy: I really have no pet peeves with Caryn. I do, however, hate it when people litter or leave their shopping carts in parking spaces. What advice would you have for entrepreneurs considering a business partnership? Randy: Be honest; know your partner’s strengths and weakness, and build on both. Caryn: Communication is key, as with any relationship. Never hide anything from your partner. Talk through everything. Were there any books or local resources that guided you during start-up? Randy: Experience. I had a great mentor; I read everything I can find. Our goal is to serve our patients and give the best service we can. Caryn: Not for this location. When we first started years ago, we purchased a book on how to write a business and marketing plan. Very important. Keeps you on track. 1505 Main Street Hilton Head Island, 29926 (843) 802-2957 55 Sheridan Park Circle Ste. B Bluffton, SC 29910 (843) 547-5832 rosehearinghealthcarecenters@gmail.com www.rosehearinghealthcarecenters.com