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Annual Report 2003-2004

Bookmobile Service 1950-2003 End of an Era ~ A Salute to All for a Job Well Done!


Board Members 2003/04

Province of Nova Scotia

Mrs. Ruby McDorman, 2 nd Vice-Chair Mr. Rob Landry

Municipality of the County of Colchester

Councillor Doug Cooke Mr. James Thomson

Municipality of East Hants

Councillor Fred Canavan Councillor John Patterson, Chair

Town of Stewiacke

Councillor Geraldine Hemeon (to June 03) Councillor Debbie Frizzell (from Jan 04) Councillor Dereck Rhoddy, 1 st Vice-Chair (to Jan 04)

Town of Truro

Councillor Charles Cox Miss Edith Patterson

Cover Photos Top:

Shirley B. Elliott, Chief Librarian (1950-1953)

Bottom: Bookmobile staff from more recent times (Front row, left to right) Carroll W ilcox, Dorothy Jack, Patricia Thorsen, Marilyn MacW ha (Back row, left to right) John Lawrence, Allister Mann Photo Credit: Unique Images Photography


Board Chair’s Report

The events of the past year 2003/04 have been both exciting and very stressful for the Board and Staff of the Colchester-East Hants Regional Library. However, as I write this report, I sincerely believe that we are moving forward in our system. W e are moving effectively into the new information age to provide a better service to our citizens. The most difficult decision in many years was the one to bring an end to our Bookmobile Service. This decision was difficult for staff and members of the board. It was especially difficult in the light of the very real concerns of some of our rural residents and rural councillors. It is my hope that our outreach services will in the future provide effective information and materials to our rural areas. The exciting event for me (as a councillor from Mount Uniacke) was the action of the board to integrate the library in my community into the regional system. It was another difficult decision in a year when financial resources were heavily taxed. However, this is another indication that Colchester-East Hants Regional Library is moving forward. The dedication of the former historical room as the Eleanor A. Stanfield Program Room was a pleasant occasion and we thank staff and the Stanfield family for their efforts and participation. May Miss Stanfield’s excellent contribution to library service be an inspiration for others in the future. W e extend a sincere thank you to members of the board, to Janet Pelley and all library staff, also to the Library Foundation – to all, as we look forward to greater success in future years. John W . Patterson, Chair Colchester-East Hants Regional Library Board


Highlights from 2003/04 “Do libraries have a future? Are libraries going to be phased out in the future because of technology?” A community-minded citizen and supporter of the library was asked these questions. Our answer: “Libraries do have a future. They will not be phased out. They will evolve. They always have.” Susan Goldberg Kent described the role of public libraries clearly and succinctly: “Public libraries are always going to be about people – the connection of people to resources, the connection of people to technology, the connection of people to people. 1 In 2003/04, the Colchester-East Hants Regional Library continued to evolve and connect people to what they needed for maintaining and improving their quality of life. Connecting People to Resources ~ Evolution is not without pain. December 23rd marked the end of the library’s 53-year bookmobile service. On the evening of the final run, a committee of staff and friends, illuminated by spotlights from one of Truro’s fire engines, marked the bittersweet moment of the mobile library’s final return home. Three factors – an aging vehicle with rising repair costs and service downtime; insufficient funds to replace it; declining use of the service – pointed the way to what was “neither a hasty nor a happy decision”.2 The days of unpaved roads and spring travel “through a sea of mud at 20 miles an hour” 3 were long past and now many rural patrons visit our branch libraries; however, for those who do not, new outreach services were launched in January, namely a books by mail service, two satellite sites, and deliveries to rural seniors’ complexes. The satellites located in Bass River and M aitland, where mobile library service was highest, are open once every three weeks and provide both books and access to computers and the Internet.

1

Susan Goldberg Kent. American public libraries: a long transformative moment [Electronic version]. Daedulus, Fall 1996.

2

Phrase coined by Daphne Cragg, the library’s administrator of adult and outreach services, when discussing the board’s decision to end the mobile library service.

3

Shirley B. Elliott, Chief Librarian (1950-1953), descibing the early days of bookmobile service in a letter of greeting for the library’s 50th anniversary celebrations.


Highlights from 2003/04 Evolution can involve expansion. By year’s end all was in place to bring the Mount Uniacke Community Library under our banner on April 1 st and construction was poised to begin on the long awaited East Hants Resource Centre, which is to incorporate new, expanded space for our Elmsdale branch. Connecting people to resources can take many forms. Many from Truro’s large seniors’ population visit the library or make use of our home reader service, whereby books are selected by staff, according to each reader’s stated interests, and delivered by staff or volunteers. Among our many regular visitors, Mrs. Elizabeth Johnston was one of the most faithful. Every Saturday morning, staff looked for her to come in and select ten large print books for the following week. Saturday, March 20 th was no exception, and so it was with sadness, that staff read in the local paper that on the Sunday, Mrs. Johnston, aged 95, had passed away. Active to the very end, she had slipped away and the library had lost a friend. For a borrower in Maitland, who is legally blind, we bring in picture books with the text in braille so that she can read to her grandchild, an example of family literacy – reading together to learn and to foster a love of reading – at its best. For groups and organizations wanting to promote family literacy in their communities, there is a new guide. One morning in November, the Honourable Jamie Muir, Minister of Education, sat on the carpet in the Truro library’s program room and read to a group of children before launching the Family Literacy Best Practices Guide for Programs in Nova Scotia. Published by the library under phase one of its family literacy project, the guide has been distributed widely and is available online in English and in French at http://cehlibrary.ednet.ns.ca (click on Family Literacy Project and follow the links) or at www.nald.ca. The project, sponsored by the library and its partners the National Literacy Secretariat and the Department of Education, entered a second phase this year, arranging training sessions for family literacy program practitioners and developing regional working groups throughout the province. A third phase is planned. Class tours of branches and school visits by staff have evolved and now connect students to the services and resources of both the “bricks and mortar” library and the “virtual” library. The library’s web site – the entrance to our virtual library – was redesigned this year by Elmsdale staff member Karen King. The increased number of visits and positive feedback suggest that the site’s new look and handy links to weather forecasts, flight information, homework help pages, children’s games, teen topics, ... are a hit. Read to Feed, this year’s winter reading program, promoted reading for pleasure and helping families in the third world. Through their reading, children and teens earned “shares” and at the end of the program, the Rotary Club of Truro donated $2,000 to Heifer International for the purchase of livestock and seedlings for families in Tanzania.


Highlights from 2003/04 An American tourist from Santa Rosa (a half hour from San Francisco) connected with the science fiction novel he was seeking and commented that we have a “kick-butt fiction collection!”. O’nevans Nimley, a landed immigrant from war-torn Liberia and a refugee camp in Ghana, connected with the library and exclaimed in a newspaper article “you can go to the library for free and get a card to use there!” 1 Connecting People to Technology ~ W ith information technology comes the continuing challenge of hardware and software updates, new IT equipment, security, and ongoing training of staff and public. W ith the assistance of the provincial technology recycling program, funds from Industry Canada’s community access program (CAP), and the library’s own automation upgrade fund, we were able to replace our older computers to improve service now and to prepare for the migration to Unicorn, new library automation software for all regional libraries outside Halifax. The new generation catalogue and circulation modules will improve access to the library’s collections. W hat to do with the superseded computers that are still in working order but obsolete in terms of library service? The board’s new technology recycling/disposal policy saw 11 computers sold to staff and 13 units donated to nonprofit organizations, including Sharing Tech, a Truro-based group that refurbishes older computers to donate to lower income families. Starting as a pilot project out of our Gates Learning Centre in Truro, the library’s digital camera loan program soon expanded to include all branches, with CAP funds covering the cost of a camera for each location. High school graduations and weddings are two of the most frequent uses for the cameras. Ever creative hackers necessitate continuous vigilance. Staff at the Provincial Library and our own systems administrator Sylvia MacKenzie are to be commended for keeping IT security up to date and effective. Ever changing resources on the Internet necessitate continuous training. This year, staff learned more about government web sites and the Nova Scotia Health Network (NSHN). The volunteer income tax clinics, organized by the Canada Customs and Revenue Agency for the public, included well-attended online sessions in the 1

Monique Chiasson. After years of violence and strife, Liberians happy to be making Truro their new home. Truro Daily News (Nov. 19, 2003)


Highlights from 2003/04 Gates Learning Centre. CAP-funded summer students in our Elmsdale, Stewiacke, and Truro branches demystified computers for seniors, demonstrated the use of digital cameras and Photoshop software, and showed kids that research on the Internet can be fun. Taking to the road, Sylvia MacKenzie shared her knowledge with volunteers at the CAP sites in Bass River, Indian Brook, and Upper Stewiacke, helping them to update their equipment and learn new software. Public access to computers and the Internet helps many. A world traveller was so pleased with the library’s free Internet access that she insisted on giving a five dollar donation. Then one day a gentleman from the UK came into the Truro branch to use a computer. He left his card with staff at the circulation desk and mentioned that he was on the last leg of a cross Canada tour that was being chronicled on the web. A check of the web sites listed on his card revealed that he is Ted Hellewell, a 67-year-old resident of Cardiff, W ales who crossed Canada on his BMW motorcycle to raise money for a hospice where his wife had received excellent palliative care. His last stop was Halifax and in his web log from there, he mentions his favourite towns/cities (Truro is third on the list) and favourite regions (Nova Scotia is second on the list). He also notes that among the pleasures on the trip were “meeting and chatting to a great bunch of people all the way through Canada. The friendliest people you could ever wish to meet and invariably courteous, kind and helpful”.1 Connecting People to People ~ Library facilities and programs bring people together. During the school year an adult upgrading class uses Truro’s community room and throughout the year, tutors and students book time in Truro’s program room. Perennial program favourites bring infants and their caregivers, toddlers, and older preschoolers together with their peers for rhymes, stories, and social time. Truro’s Book Buddies program matches teen volunteers with younger buddies who need help with their reading. The Teen Friends of the Library group, also in Truro, creates special Hallowe’en, Christmas, and March Break programs for the younger set and raises money for Big Brothers, Big Sisters at the annual Bowl for Kids event. Teen Topics, a monthly get together hosted by the Teen Friends, gives participants the chance to learn more about, for example, body piercing and tattooing, computer software such as FrontPage, and bicycle safety in terms of equipment, touring, and racing.

1

For more information on Mr. Hellewell and his trip across Canada, check online at www.bbc.co.uk/wales/southeast/halloffame (click on Community and follow the link)


Highlights from 2003/04 This year saw Nova Scotia’s first library “lock-in”. On July 23 rd from 8 p.m. to midnight, 16 lucky teens were “locked in” the Truro branch to enjoy music and dance, computers, games (from chess and library jeopardy to a scavenger hunt) and perhaps most important, food! In other programs, Dr. R.F. (“Doc.”) Livingston introduced thirteen-year-old Mauri to a full house of adults and children. From a small village in southern Japan, where Doc.’s daughter is teaching English, Mauri used maps, dolls, and origami to help explain some of the new and older customs of her village and country. Workshops on scrapbooking, making marionettes, and creating sand art, faux stained glass, computer mouse pads, and other crafts were well received. On separate occasions, children’s author Sarah Ellis and Alberta poet Yvonne Trainer read for appreciative audiences, and in March, Gwynne Dyer, well known journalist, broadcaster, and lecturer on international affairs, enthralled an audience of 100, many of whom enjoyed talking with him following his presentation. The library fulfills many social needs, some that may not come readily to mind. One Saturday, the Truro library was the site of a supervised visit between a father and his son, and on December 23 rd, three siblings, who would not be together for Christmas, came into the library with their foster mothers and exchanged gifts in the youth services reading room. For the fourth time on behalf of the Town of Truro, the library hosted a book of condolence, on this occasion for the family of the late Robert L. Stanfield. A thank you to our many allies ~ Board and staff have many allies. Without their help and support, our service would be greatly diminished. Our thanks go to: 1. The governments of Nova Scotia, Colchester, East Hants, Stewiacke, and Truro for our core funding, which saw some improvement this year; a trend we hope will continue. 2. Miss Eleanor Stanfield for her very generous bequest a quarter century ago. Her legacy continues to support quality services for the youth of our region. This year we were honoured to name a room in the Truro branch, The Eleanor A. Stanfield Program Room, and to unveil a permanent display about Miss Stanfield. 3. Chairperson Edith Patterson, her fellow volunteers on the board of the Colchester-East Hants Regional Library Foundation and all donors of the first annual campaign. The goal of $25,000 was surpassed and, in only five months, gifts totalled $30,964. The foundation gave $15,000 to the library board to purchase books and to start a fund for a collection security system. Campaign funds were also directed to the foundation’s endowment fund designed for long term support of the library.


Highlights from 2003/04 4.

The Truro Police Service (Sergeant S. Lee Henderson), RCM P, Bible Hill Detachment (Constable Bart L. Leppan), Scholastic Canada Ltd. (Dan M cCue, area manager), the local sponsors of the Adopt-a-Library Literacy Program, and all donors of the program.

5.

The following donors for their grants, gifts of money, and in kind contributions to the library: Alvaro Sibaja Artavia Sylvia MacKenzie Grace E. Brown Harvey MacPhee Jean Brown Harriet McWhirter Maria Cameron Ruby Murphy Lois Creighton Edith Patterson Herschel J. Davidner John W. Patterson Brigitte DeBoer Joan Ann Poole George Goodwin Rod Redden Pamela Hoddinott Audrey Reid Wally J. Hunt Karen Scott Elizabeth Johnston Rev. Dr. Morris Lovesey & Dr. Dorothy Lovesey Bible Hill Garden Club CIBC C. W. Saunders Lodge 125 Colchester East Hants Health Authority Fred D. Whitman Memorial Fund Industry Canada CAP Program IODE Isgonish Chapter Knights of Columbus #6633 Lung Association of Nova Scotia Multicultural Association of Colchester County

6.

National Literacy Secretariat N. S. Department of Education N. S. Div. of Insulin Pumpers Canada Rotary Club of Truro Sunrise Quilt Guild Truro & Area Community Health Board Truro Chapter - Parkinson Society Canada Walter C. Sumner Foundation Women’s Institute

Local media outlets for their coverage of library news and events.

On a personal note, sincere appreciation to my allies – library board chair, John Patterson and the members of the board, everyone on staff at the library, and colleagues at the Provincial Library and at regional libraries throughout Nova Scotia. Through your skill, dedication, cooperation, and hard work, “the library of the future is being created right now ... in the library of the present....” 1 Janet D. Pelley Regional Library Director

1

John N. Berry III. The future is here: just take a closer look at the library of the present (Editorial) [Electronic version]. Library Journal, Jan. 1997


Statistics Regional Library established Population served (2001 census)

1950 71,060

Sources of Board Funds Received in 2003/04 Funding Formula Grants - Provincial Municipal

61% 22%

Cost Recoveries (e.g. fines, hall rentals, photocopy fees)

1%

Bequests/Donations/Fundraising

8%

Special Project Grants

8%

Total

100%

Library Resources Staff Computers Vehicles

31.18 (full time equivalent) 73 (41 public access; 32 staff use) 3 - 1 mobile library (sold Feb/04) - 1 rural/branch outreach van - 1 general purpose van (2004 Chevrolet passenger/cargo van, purchased Mar/04, replaced a 1987 Plymouth Voyager van, sold May/04)

Collection Books (includes large print & talking books) Audiocassettes Music CDs Videos/DVDs Films, filmstrips Microfilm Vertical File Computer Software Magazine, newspaper & microfilm subscriptions Total Collection

136,185 158 436 1872 288 1,171 2,600 6 171 142,896


Statistics Library Use

2002/03

Registered active members 1

2003/04

Increase (Decrease)

13,918

13,290

(4.5%)

204,828

210,267

2.66%

26,523

35,505

33.86%

82,888 3

80,108

(3.35%)

303,560

287,844

(5.18%)

31,964

42,158

31.89%

within the library

7,686

6,578

(14.43%)

from outside the library

6,554

3,272

(50.07%)

13,879

13,372

(3.65%)

52

92

7.65%

12,690

15,720

23.88%

borrowed from other libraries

2,922

3,711

27.02%

lent to other libraries

3,052

3,364

10.22%

669 / 11,357

678 / 13,281

1.35% / 16.94%

266 / 971

88/ 392

99

98

(1%)

398

455

14.32%

Visits in person 2 online Use of collections within the library

2

on loan from the library Computer bookings Use of subscription databases

Information questions in-person/via telephone online Requests for specific books, etc. Interlibrary loans

Programs (no/attendance) reading and general interest information technology

(66.92%) / (59.63%)

Rural/branch outreach school visits

4

Meeting room bookings 1

Membership not required for in-person, on site use of most library services and resources

2

Estimate based on a sample period

3

Revised figure; error in calculation

4

To promote reading, public library services, and the summer reading club


Financial Statement (April 1, 2003 - March 31, 2004) Revenue and Transfers from Reserves 1.

Province of Nova Scotia

$869,899

2.

Municipality of Colchester

160,096

3.

Municipality of East Hants

94,306

4.

Town of Stewiacke

5.

Town of Truro

57,794

6.

Colchester-East Hants Community Access Program (CAP) Grant

33,600

7.

Family Literacy Project Grant

84,240

8.

Stanfield Bequest & Interest

81,293

9.

Donations and Bequests

11,678

6,404

10.

Donation from Adopt-a-Library Literacy Program

11.

Donation from Library Foundation

15,000

12.

Fines, Fees, and Sales

14,016

13.

Interest - Operating

3,367

14.

Interest - Reserves

4,662

15.

Hall Rentals

16.

Photocopy and print fees

4,343

17.

Sale of Mobile Library

2,000

18.

Automation Reserve

19.

Elmsdale Branch CAP Site Reserve

20.

Endowment Reserve

10,346

21.

Equipment Reserve

5,194

22.

Foundation Reserve

5,303

23.

Gates Library Initiative Reserve

3,481

24.

Library Materials Reserve

3,378

25.

Planning Reserve

26.

Special Events Reserve

27.

Stanfield Materials & Services Reserve

32,015

28.

Vehicles Reserve

35,342

Total Revenue and Transfers from Reserves

50

936

19,234 160

729 82

1,558,948


Financial Statement (April 1, 2003 - March 31, 2004) Expenses and Transfers to Reserves 1.

Salaries & Benefits

$1,019,822

2.

Books & Other Library Materials

3.

General Operating

87,820

4.

Regional HQ Maint./Repairs/Upgrade

59,128

5.

Purchase of Vehicle

37,342

6.

Vehicles Operation

16,707

7.

Adopt-a-Library Literacy Program

8.

Planning

9.

Special Events

142,616

39 729 82

10.

Automation Project

11.

Gates Library Initiative Project

12.

Colchester-East Hants Community Access Program (CAP)

13.

Elmsdale Branch CAP Site

14.

Family Literacy Project

56,667

15.

Start up funds to Library Foundation

21,697

16.

Endowment funds to Library Foundation Endowment Fund

10,417

17.

Adopt-a-Library Literacy Program Reserve

18.

Colchester-East Hants CAP Reserve

19.

Family Literacy Project Reserve

20.

Gifts Reserve

22.

Mount Uniacke Reserve

23.

Transfer to Reserves (board decision pending)

Total Expenses and Transfers to Reserves

24,423 3,581 31,032 174

11 2,848 27,897 194 40 15,682 1,558,948


Facility Profiles 2003/04

Elmsdale Branch Pop. served 10,500 (est.)

Facility Size 2,416 sq. ft.

Open 28 hrs/wk (46.43% outside business hours)

Staff 2.25 (full time equivalent)

Computers 10 (9 public; 1 staff)

Collection 19,031 items (est.)

Library Visits 25,584 (est.)

Materials used in Library 9,620 (est.)

Computer Bookings 2,632

Circulation of Materials 43,191

Information Questions 3,093

Requests for Materials 4,170

Programs (no./attendance) 79 / 1,324

Summer Reading Club Members 138

Stewiacke Branch Pop. served 4,305 (est.)

Facility Size 1,454 sq. ft.

Open 22 hrs/wk (36.36% outside business hours)

Staff 1.64 (full time equivalent)

Computers 7 (6 public; 1 staff)

Collection 17,840 items (est.)

Library Visits 16,640 (est.)

Materials used in Library 4,316 (est.)

Computer Bookings 2,954

Circulation of Materials 41,525

Information Questions 1,345

Requests for Materials 2,199

Programs (no./attendance) 81 / 805

Summer Reading Club Members 77


Facility Profiles 2003/04

Tatamagouche Branch Pop. served 3,150 (est.)

Facility Size 682 sq. ft.

Open 23 hrs/wk (30.43% outside business hours)

Staff 0.81 (full time equivalent)

Computers 2 (1 public; 1 staff)

Collection 11,779 items (est.)

Library Visits 8,580 (est.)

Materials used in Library 9,672 (est.)

Computer Bookings 623

Circulation of Materials 15,850

Information Questions 691

Requests for Materials 1,787

Programs (no./attendance) 6 / 294

Summer Reading Club Members 30

Truro Branch Pop. served 35,585 (est.)

Facility Size 9,000 sq. ft.

Open an average 47.5 hrs/wk (42.56% outside business hours)

Staff 12.68 (full time equivalent)

Computers 38 (25 public; 13 staff)

Collection 63,974 items (est.)

Library Visits 156,915 (est.)

Materials used in Library 29,916 (est.)

Computer Bookings 35,949

Circulation of Materials 168,885

Information Questions 8,243

Requests for Materials 7,393

Programs (no./attendance) 501 / 8,823

Summer Reading Club Members 328

Meeting Room Bookings 455


Facility Profiles 2003/04

M obile Library (April 1/03 - Dec 23/03) Pop. served 17,520 (est.)

1993 Ford Diesel

Open an average 8.7 hrs/wk

Staff 1.52 (full time equivalent)

Computers 2 (staff)

Circulation of Materials 17,392

Library Visits 2,548 (est.)

Requests for Materials 1,309

Programs (no./attendance) 99 / 2,427

Summer Reading Club Members 69

Stops 50 (44 community, 2 schools, 4 other, e.g. seniors’ buildings)

Regional Headquarters (Administration, Automated & Technical Services, Reference & Outreach Services*, Requests & Interlibrary Loan Services, Youth Services) Pop. served

71,060

Facility Size

5,300 sq. ft.

Hours of Operation

42.5 hrs/wk

Staff

12.28 (full time equivalent)

Computers 16 + 3 servers for Truro Branch/HQ local area networks Outreach Services collection and back-up collection for the region 25,985 books & microfilm (est.) plus backfiles of magazines and newspapers * Outreach Services expanded January 1, 2004 to include Books by Mail and Satellite Library Services in Bass River and M aitland


Library Staff 2003/04 (31.18 full-time equivalent) Regional Headquarters/Truro Branch Administrative Services Regional Library Director Accounts Administrator Administrative Assistant Community Relations Coordinator Administrative Clerk W eb Design Project Coordinator Public Relations Intern

Janet Pelley Frances Dionne (on leave Sept 03 - Jan 04) Shelley M attix W endy Robichaud (on leave Oct 03 - Dec 03) Dave Eagles Karen King (from Oct 03) Michelle Grace (May-Aug 03)

Adult Services Administrator, Adult & Outreach Services Reference Librarian Adult Services Assistant Acquisitions Assistant Serials Assistant Interlibrary Loans Clerk Requests Clerk

Daphne Cragg Sandra Phillips Barbara Enns Harriet McW hirter Janet McLellan Estelle Grajczyk Penny Colpitts

Youth Services Administrator, Youth Services Youth Services Assistant Youth Services Library Assistant Youth Services Clerks

Lynda M arsh Mary Bruce Fisher Cathy Newton Susan LaPointe Jean Thomas Jocelyn Toms (on leave Apr 03; retired May 03)* Janet Tuff (on leave Dec 03 - Mar 04)

Circulation Services Adult Services Assistant Youth Services Assistant Circulation Clerks

Barbara Enns Mary Bruce Fisher Dallas Manicom (on leave Oct 03 - Dec 03) Sheryl Robinson Jennifer Surette (Oct 03 - Mar 04) Jean Thomas Patricia Thorsen Jocelyn Toms (on leave Apr 03; retired May 03)*


Library Staff 2003/04 Circulation Services (cont’d.) Book Shelvers

Anna Dorrington Dave Eagles

General Clerks

Lisa Loughead (to June 03) Rebecca MacInnes (from Sept 03) Elizabeth MacMichael (from Sept 03) Shannon Mason (to Aug 03) Sarah Porter (from Sept 03) Amy Robben (to Apr 03) Katy Schurman (to Aug 03) Kathleen Sharbell (from Sept 03) Katie Stewart (to June 03) Bradley Thomas (from Sept 03) Katherine Yorke

Automated & Technical Services Administrator, Automated & Technical Services Automated & Technical Services Assistant Systems Administrator Automated & Technical Services Clerks

Bill Morgan Ardith Stiles Sylvia MacKenzie Brenda Clark Lori MacKenzie

Book Processors

Brenda Clark Anna Dorrington Dave Eagles

Book Shelver

Anna Dorrington

Outreach Services (from Jan 04) Books by Mail Clerk Satellite Services Clerk/Courier

Allister Mann Allister Mann

Family Literacy Project Coordinator

Michelle Bowden

Building Superintendent

John Cameron


Library Staff 2003/04 M obile Library (to Dec 03) Mobile Library Assistant Back-up Mobile Library Assistant Mobile Library Driver/Clerk

Marilyn MacW ha (to Dec 03)** Patricia Thorsen Allister Mann

Elmsdale Branch Branch Assistant Back-up Branch Assistant Circulation Clerks

Rosalind Morrison Karen King Pam Eakin Shelly MacDonald

General Clerks

Patricia MacAulay Ian MacIntyre

Stewiacke Branch Branch Assistant Back-up Branch Assistant Circulation Clerks

Evelyn Caldwell Penny Colpitts Pam Eakin Linda Grant

Tatamagouche Branch Branch Assistant Back-up Branch Assistant

Glenn Hamilton Bernadette M artin

* Jocelyn Toms retired after 27 years’ service ** Marilyn MacW ha retired after 26 years’ service


COLCHESTER-EAST HANTS REGIONAL LIBRARY

Tues. Thurs. Fri. Sat.

Elmsdale Branch: 883-9838 753 Highway 2 Elmsdale, NS B2S 1A8 10:00 am 8:00 pm 1:00 pm 8:00 pm 1:00 pm 8:00 pm 1:00 pm 5:00 pm

Stewiacke Branch: 639-2481 Stewiacke, NS B0N 2J0 Tues. 1:00 pm 5:00 pm 6:00 pm 8:00 pm Thurs. 10:00 am - 12:00 noon 1:00 pm 5:00 pm 6:00 pm 8:00 pm Fri. 1:00 pm 5:00 pm Sat. 1:00 pm 5:00 pm Tatamagouche Branch: 657-3064 Tatamagouche, NS B0K 1V0 Tues. 11:00 am 5:00 pm 7:00 pm 9:00 pm Thurs. 11:00 am 5:00 pm Fri. 1:00 pm 5:00 pm 7:00 pm 9:00 pm Sat. 9:00 am - 12:00 noon Truro Branch and Headquarters: 895-4183 (Circulation & Reference Services) 895-1625 (Youth Services) 895-0235 (Gates Learning Centre) 754 Prince St., Truro, NS B2N 1G9 Branch Hours September-May Tues.-Fri. 10:00 am 8:00 pm Sat. 10:00 am 5:00 pm Sun. 1:00 pm 4:00 pm Branch Hours June Tues.-Thurs.10:00 am Fri. 10:00 am Sat. 10:00 am Sun. Closed

- August 8:00 pm 6:00 pm 5:00 pm

Satellite Library Service schedule available on our website and at all branches. W ebsite: cehlibrary.ednet.ns.ca

Colchester-East Hants Public Library 2003-2004 Annual Report  

The 2003-2004 annual report for the Colchester-East Hants Public Library system