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Annual Report 2009 - 2010

Stereotypes can be hard to shake,

but we’re working on it ...


Colchester-East Hants Public Library Annual Report 2009 - 2010

Table of Contents

Governance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Board Chair’s Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Highlights from 2009/10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Acknowledgements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Financial Statement .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Facility Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Outreach Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Library Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17


1

Governance 2009/10

Governance Under the Nova Scotia Libraries Act, the Colchester-East Hands Public Library Board provides public library service through outreach services and headquarters operations and in branch facilities provided and maintained by host municipalities. Vision

We are the community’s primary location for access to books, information, life-long learning, and cultural discovery in a pleasant atmosphere

Library Board 2009/10 Province of Nova Scotia

Mr. Rob Landry, 2nd Vice-Chair Mrs. Ruby McDorman, Chair

Municipality of the County of Colchester

Councillor Gerald Buott

Municipality of East Hants

Councillor Norval Mitchell

Councillor Karen MacKenzie

Warden John Patterson, Vice-Chair Town of Stewiacke

Councillor Jacqueline Baker Councillor Debbie Frizzell

Town of Truro

Councillor Brian Kinsman Miss Edith Patterson, Treasurer


Board Chair’s Report

It is a privilege to write this report on behalf of the Colchester-East Hants Public Library Board. The year has been a challenging one due to funding restraints and the need to juggle the funds we do receive in order to keep our library running smoothly, a challenge faced by public libraries across the Province of Nova Scotia. I would like to express my thanks to our library director Janet Pelley for her invaluable assistance during this past year and, also, to our dedicated and capable staff. Whether working in the front lines or behind the scenes, all members of staff go the “extra mile” to deliver superior service and to help our patrons; no request is too small for them to undertake in order to give assistance. People of all ages access the many services and programs offered by their library through its five branches and through its outreach, online, and support services. It is especially encouraging to see teens and young adults – a sometimes hard-to-reach group – using our facilities and participating in programs designed with them in mind. One example is the annual Ada Mingo Memorial Teen Writing Awards. It was my pleasure to attend this year’s awards reception and see the enthusiasm of participants and families as the awards were presented and everyone had a chance to read the submissions. In closing, it is also my pleasure to extend the Library Board’s appreciation to the volunteer board of the Colchester-East Hands Public Library Foundation, chaired by Edith Patterson. The Foundation’s work and support are invaluable. Sincerely, Ruby McDorman, Chair Colchester-East Hands Public Library Board

2


3

Highlights from 2009/10

Well entrenched is society’s image of the public library as a fusty, dusty warehouse of books, where frustrated librarians police the reading rooms, whispering “Shhh! Be Quiet” in penetrating voices. Stereotypes can be hard to shake, but we’re working on it ...

The library’s “walking chefs” (l. to r.) Angela Headon, Penny Colpitts, and Tanya Chernyavska joined the Nova Scotia Provincial Exhibition Parade and fit right in with its theme, A Taste of Nova Scotia. Peggy, the Pint-Sized Pirate (with puppeteers Robin Joldersma and Lisa Patter) made a welcome appearance at Stewiacke Town Days

Playing Scrabble® on the lawn of the Truro branch gives life to the concept of the public library as the community’s front porch. Our thanks go to the town’s department of recreation services for providing two picnic tables each spring.


4

Highlights from 2009/10

Lego® and Nintendo’s Wii also make regular appearances at the library. TM

As noted widely in the media, Wii has fans of all ages. At one of the forthcoming programs in Truro’s Prime Time series for folks age 50 and better, bowling, baseball, and golf Wii -style will be offered; meanwhile this past year, Prime Time devotees enjoyed regular get-togethers for lunch and a movie and monthly coffee time with refreshments, guest speakers, and other activities, all giving credence to a second concept of today’s public library as a community living room. TM

TM

Weekly meetings of BLAST at the Truro library reinforce the community-living-room concept and more. Activities range from playing board games and computer/video games to volunteering for the library and other organizations. Providing a safe, welcoming, nonjudgmental space is valued by the teens. In her spring 2010 report, teen

programming coordinator Brenda Peters noted: BLAST has become an important part of what the Truro branch offers to teens. This fact has been brought home to us time and again as we experience ‘home visits’ from our ‘graduates’: - an 18 year old has moved on to attend university elsewhere but pops in unannounced for a visit when he happens to be in town on a Wednesday evening. He stays and participates in the scheduled program, whatever it is. - a teen mother who returned after a two year absence to show off her newborn baby and to share her experience as a single parent. She told program staff that the library is the one place where she feels safe enough to be herself.


5

Highlights from 2009/10

- a young adult who quit school and left town two years ago, thinking he had the skills and knowledge needed to make his way in the world, but recently returned to let us know that he’s back in town, back in school and has a better plan for his future. Recently, a core member of BLAST who attends weekly, brought along a new friend who lives in a local group home. This new addition to our membership just happens to be deaf and non-verbal; we look at this as a new adventure for the group to explore the world of sign language and to learn the value of inclusion.

Lest you think public libraries have abandoned the book, this year we added over 11,000 new titles to the collection and one expression of appreciation came in a wee note attached to one of the many books borrowed from the library:

BLAST Entrepreneurship Workshop with Neil Pardy from the local office of the CBDC (Community Business Development Corporation)

Book clubs and discussion groups are enjoying a resurgence. In October, Stewiacke circulation clerk Sharmon MacPhee volunteered her time to start a group in the branch and lively discussions ensued.

January saw the soft launch of book clubs for adults and children in the Mount Uniacke branch and Truro’s now self-directed book discussion group – created in the late 1970's by then chief librarian Reay Frève – continues to meet regularly at the library with Reay at the helm.


6

Highlights from 2009/10

Learning the skill of reading can be a special challenge for some and the library’s Book Buddies program – pairing teen volunteers with younger reluctant readers – can help. Started in 2002 in the Truro branch, this year the program expanded to Stewiacke. With an elementary school next door, staff at the Mount Uniacke branch saw a golden opportunity to bring more children into the library by starting an afterschool program. Participants work on their homework and then they can play board games and Lego® or colour and draw pictures.

Stewiacke Book Buddies. Volunteering and reading can be fun!

2009 Mingo Award Recipients (from left to right): Katie Cameron, Farina Rafiq, Teigen Bond, Natasha Whalen, Filip Cejpa. Missing from photo is award recipient Courtney Belyea

Reading and learning can lead to writing as shown by submissions from around the region to the library’s third annual Ada Mingo Memorial Teen

Writing Awards. This year’s award recipients were fêted at a spring reception in Truro and saw their writing published in a special newsletter available both in hard copy and on the library’s website.


7

Highlights from 2009/10

What do four tourists, a job seeker, a musician, and a victim of robbery have in common? They all benefited from the help of library staff in accessing information online. In late summer Truro library staff helped couples from California and Iowa access their email. The Californian couple made a point of mentioning that for many years they have had a soft spot for libraries because, as students, they had met while working in their college library. Reporting from Stewiacke, branch manager Pam Eakin wrote: Lisa [Patter] helped a fellow on the computer 3 or 4 weeks ago; he wasn't familiar with using computers and needed to do a job search. She got him started and was nearby when he needed assistance. Today he was in asking if we had a fax machine [yes] and the fax he needed to receive was his offer of employment for a supervisory position in the north. He is quite pleased with the turn out. This was story told by Tatamagouche branch manager Glenn Hamilton: DS is a man who works as a master welder. He disappears regularly to places like Newfoundland, Alberta, NWT but he keeps returning to N.S. and lives to play keyboard and guitar. For some several years, [I] have been helping him find lyrics, chords and tabs for arrangements for his band. Anyway, DS complained bitterly that he could not save a YouTube performance to his laptop for forensic analysis. Showed him how to download, install and run software that would allow him to [do] this particular task.... Now he wants to know how to make his keyboard sound like a Hammond B3. Hmmm, interesting, am working on it. Finally, this tale came from adult and outreach services administrator Lesley Brann: A man came into the library on a Friday morning. He was travelling from Newfoundland and was passing through Truro,

to points beyond. At some point before reaching us he had picked up a hitchhiker who robbed him of his wallet, cell phone and some other items. He stopped here with the hope we could help him contact a man back home in Newfoundland who was looking after his boat and had access to credit card and identification information that was located on the boat. The unfortunate part was he couldn't remember the man's last name and knew him only as ‘Dave’. He was also unsure of the exact name of the community he lived in. This is a real problem because in Newfoundland, every cove, etc. has its own place name. Using Canada 411and all the “Google” knowledge I possessed, we were able to identify the name of the cove where his boat was and search the appropriate phone directory online. Luckily, there are few inhabitants in this location and only one named Dave. He recognized the last name on sight. He then used our pay phone (the thief didn't take his calling card) and got the ball rolling on getting his things back together. No progressive public library today can or wants to ignore information technology and its value as a tool for accessing information and communicating with others. Likewise, no progressive public library today can or wants to underestimate the value of its staff. Library workers, those you meet at the desk and those behind the scenes, are a special breed, who passionately believe in helping people of all ages and backgrounds to learn, solve problems, and enjoy a better quality of life. Our library system is fortunate in the high calibre of its workers, who embrace ways to improve their knowledge and skills and to partner with others in order to improve service. One example of learning opportunities during the year was the two-day course in mental health first aid, which increased staff awareness of the challenges faced by some of our patrons and provided some techniques for helping them, should the need arise during an encounter.


8

Highlights from 2009/10

Service was enhanced by staff working closely with the Provincial Library to provide patrons with email notification of soon-to-be-due and overdue books and other borrowed materials. Also, as a member of Libraries Nova Scotia (the new consortium of college, university, and public libraries), we were pleased to participate in the BARA (borrow anywhere, return anywhere) pilot, which enables people to borrow items from any BARA library and return them to another BARA participant, who will ensure the items are returned to their home library. Nova Scotians were quick to catch on to the benefits of the new service.

NSCC to provide a trainer and the computer lab at the Elmsdale library for the 10-week (2-sessions-aweek) course for a set fee. Erin Noble’s term as acting branch assistant was nearing an end and she was retained by the library to conduct the course. Branch assistant Karen King later reported that “EVERYBODY is in awe of the building and everything offered in one spot. They can’t stop thanking us for providing the computer classes and for suggesting they try to get the vacant room upstairs when their original ‘classroom’ in the basement of another building flooded during a recent rain storm”.

The collection was improved by the donation of GED (general education development) preparation books by the Department of Labour and Workforce Development and a 27-title resource collection for the voluntary sector by the Department of Health Promotion and Protection. Quoting provincial librarian Jennifer Evans (from the media release about the GED books, but also applicable to the second gift), “The province’s libraries are the knowledge centres of a community. This resource helps our libraries support the continuing education of Nova Scotians”.

In the fall during the early days of the H1N1 flu vaccination clinics, the Elmsdale library, located across the lobby from one of the clinics, received numerous telephone calls and email messages asking about the length of the lineup. Later when the clinic organized people into groups and gave them a time to return, those who had travelled a distance came into the library to read and keep warm. Library staff also offered and loaned children’s videos (those with public performance rights) to health officials to help occupy the children during the wait time required after receiving their shots.

Industry Canada’s C@P (community access program) continues to benefit the library through grants for summer workers and information technology equipment. Of particular note this year was the grant for three, 32-inch LCD televisions for placement in the Truro branch reading rooms to display digital “advertising” about open hours, services, and programs. The Elmsdale branch, a tenant in the multipurpose East Hants Resource Centre, was the focus of two significant partnerships this year, one formal, the other ad hoc, both illustrating the importance of location. In the spring, the Nova Scotia Community College (NSCC),Waterfront Campus and its partner Scotia Nursing Homes were seeking a computer training venue in the East Hants corridor for students taking the Continuing Care Assistant course. The library signed a contract with the

Behind every good public library and its staff is a strong governing body. Our library system is fortunate to have a dedicated, engaged board of directors that sets progressive goals and formulates sound policies, a board whose members, individually and collectively, promote the value of public library service and lobby their parent organizations – provincial and municipal governments – to support public libraries. In turn, our library board is fortunate to have governments, who found the means to increase our core funding this year, and community donors, who consistently give what they can to advance public library service. It should be noted that, in common with their counterparts around the province, our region’s four


9

Highlights from 2009/10

municipal governments – Colchester, East Hants, Stewiacke, and Truro – not only contribute to their library board’s operating grants for delivery of library service, but also provide and maintain branch library facilities. Two aged and undersized branch buildings in Tatamagouche and Truro may be replaced in the near future. For Tatamagouche, the year ended on a mixed note with, on the one hand, a well-received design for a new building by Lydon Lynch Architects of Halifax (for construction at a high profile location on the village’s main street) and, on the other hand, a shortfall in available funding for the capital project. Municipal and community leaders are working to secure the final piece to the funding puzzle.

For Truro, the year ended with town and library board officials giving careful consideration to a public/private partnership that would see the conversion of a downtown building into a new home for the region’s largest branch and headquarters. Much has been done to shed that image of a warehouse of books with intimidating librarians. We gain inspiration and energy to do more by feedback like this from the mother of a daughter with a disability: ... I have found support and understanding from your staff and the direction I needed to find the ‘right book’ to help my daughter. We call the library our ‘safe place’, our ‘home away from home’. Recently we attended our 2nd ‘Knit Wits’ group. [My daughter] was able to receive the supportive teaching she needed to successfully knit a blanket for the SPCA. She was so excited and for the first time in a long time she was proud of herself. and from a nine-year-old, who sent this email message: Hi I love my LIBRARY Touching lives, changing lives for the better – the raison d’être of the public library. Janet D. Pelley Library Director


10

Acknowledgements 2009/10 The planning and delivery of a dynamic and forward-thinking community service takes many people working together. My appreciation goes to: 1.

The governments of Nova Scotia, Colchester, East Hants, Stewiacke, and Truro for core funding to the board for operating the public library service

2.

The municipal governments of Colchester, East Hants, Stewiacke, and Truro for providing and maintaining branch library facilities and, where possible, moving towards new facilities

3.

Chairperson Edith Patterson, her fellow volunteers on the board of Colchester-East Hants Public Library Foundation, and all the donors of the seventh annual giving campaign for recognizing the value of the public library and donating time and money for its improvement

4.

Community volunteers in Tatamagouche and area for raising funds for their new library

5.

6.

7.

Truro Police Service (Sergeant S. Lee Henderson) and RCMP, Bible Hill Detachment (Constable Pascale Bergeron) – the local sponsors of the Adopt-a-Library Literacy Program – and all donors for supporting the cause of literacy, an essential life skill The many volunteers who help throughout the year with special events and programs such as: Book Buddies Book Clubs/Discussion Groups BLAST (Teen Friends of the Library) Family Literacy Day Lego® Clubs Parade Floats Prime Time Puppet Shows The following donors for their grants, in memoriam and other gifts of money, volunteer time, and in-kind contributions to the library: Jamie Alcorn Hillory Bowdridge Iva Burris Catherine Butler Marilla Faulkner

Dolores MacKinnon Sharmon MacPhee Dr. George Marshall Linda McCurdy

Charles J. Meagher

Christine Goodwin

Emma Graham Margaret Groves Mary Guinan Christy Henley Kris Jones Lucy LeBlanc Vivian Leighton Jean Lister Lyndia Lutwick

Rosemary Meredith Jane Parker Dr. John Ripley Walter E. Rowe Judy Starritt Jay Underwood Diane Wasson Bruce Wells Sam Worthington

Atlantic Superstore, Truro Attic Painters CIBC Colchester Adult Learning Association Corridor Co-op Food Market, Milford East Hants Naturopathic Medical Clinic Library Boards Association of Nova Scotia Making Friends Playschool Wilsons Fuel Judges (Ada Mingo Memorial Teen Writing Awards) Charles Edward & Lydia Dawson Stanfield Memorial Fund

Fred D. Whitman Estate North C@P Society Walter C. Sumner Foundation 8.

Local media outlets for your coverage of library news and events

9.

Provincial Library Director Jennifer Evans and staff for your leadership and hard work on behalf of public library service in Nova Scotia

10. Colleagues and staff at public libraries throughout the province for your advice and collaboration 11. Chairperson Ruby McDorman and the members of the library board for your leadership and support 12. Fellow members of staff for your good will, dedication, and skill. It is an honour to work with you. Janet D. Pelley Library Director


11

Statistics 2009/10

Regional Library established Population served (2001 census rev.)

1950 74,077

Sources of Board Funds Received in 2009/10 Funding Formula Grants

Provincial

65%

Municipal

24%

Cost Recoveries (e.g. fines, hall rentals, photocopy/print fees) Bequests/Donations/Grants

1% 10%

Total

100%

Library Resources Staff

32.51 (full time equivalent)

Computers

131 (60 public use, 10 laptops for mobile lab, 48 staff use, 13 servers)

Vehicles

1 - 2004 Chevrolet passenger/cargo van 1 - 2004 KIA Magentis Car

Collection

Books (includes large print, audio books & CNIB talking books)

121,667 km at year end 69,792 km at year end

142,860

Audiovisual

4,895

Other

5,633

Uncatalogued items

2,412

Total Collection

Print subscription titles E-subscription titles

155,800

140 3,704


12

Statistics 2009/10

Library Use Registered cardholders 1

2009/10

2008/09

Increase (Decrease)

21,254

21,702

(2.06%)

in person 2

191,785

199,659

(3.94%)

online

189,162

170,862

10.71%

84,772

76,199

11.25%

300,760

290,954

3.37%

30,931

28,909

7.10%

connections

3,199

2,582

23.90%

hours

3,333

4,597

(27.51%)

15,930

14,722

8.21%

253

306

(17.32%)

49,805

45,280

9.99%

borrowed from other libraries

4,703

4,289

9.65%

lent to other libraries

3,461

3,439

.05%

1,218

1,107

10.03%

12,955

13,177

(1.68%)

357

479

(25.47%)

Visits

Use of collections within the library 2 on loan from the library Computer booking hours Wireless Network

Information questions in-person/via telephone online Holds placed on materials Interlibrary loans

Programs reading, general interest and information technology attendance Meeting room bookings 1

Membership not required for in-person, on site use of many library services and resources

2

Estimate based on a sample period


13

Financial Statement (April 1, 2009 - March 31, 2010)

Revenue and Transfers from Reserves 1

Province of Nova Scotia

1,179,200

2

Municipality of Colchester

223,370

3

Municipality of East Hants

134,634

4

Town of Stewiacke

5

Town of Truro

65,566

6

Stanfield Bequest & Interest

81,049

7

Library Foundation Donation

12,500

8

Grants & Miscellaneous to Library C@P Sites

30,939

9

GST Refund to reserves

12,772

10

Bequests, Donations & Grants

84,868

11

Fines, Fees, and Sales

19,679

12

Hall Rentals

13

Photocopy and Print Fees

14

Transfers from Library Reserves

8,230

959 4,383 63,512 1,921,661

Expenses and Transfer to Reserves 1

Salaries & Benefits

1,306,549

2

Books and Other Library Materials

131,224

3

General Operating

117,707

4

Automation and Equipment

46,307

5

Library C@P Sites Expenses

20,292

6

HQ Maint./Repairs/Upgrade

73,375

7

Vehicles Operation

8

Transfer to Reserves (board decision pending)

9,673 216,534 1,921,661


14

Facility Profiles 2009/10

Elmsdale Branch Pop. Served 10,500 (est.)

Facility Size 4,366 sq. ft.

Open Hours 1,421

Staff 2.74 (full time equivalent)

Computers 26 (19 public; 4 staff; 3 servers)

Collection 21,323

Library Visits 31,668 (est.)

Materials used in Library 7,714 (est.)

Computer Usage (hours) 6,140.75

Circulation of Materials 53,723

Information Questions 2,748

Holds Placed on Materials 9,559

Programs (no./attendance) 224 / 1,327

Summer & Winter Reading Club Members 1,477

Wireless (connections/hrs) 441 / 444.75

Pop. Served 3,500 (est.)

Facility Size 1,800 sq. ft.

Open Hours 915

Staff 1.5 (full time equivalent)

Computers 11 (7 public; 2 staff; 2 servers)

Collection 15,439

Library Visits 9,506 (est.)

Materials used in Library 2,185 (est.)

Computer Usage (hours) 2,542

Circulation of Materials 9,535

Information Questions 639

Holds Placed on Materials 1,317

Programs (no./attendance) 121 / 861

Summer & Winter Reading Club Members 131

Wireless (connections/hrs) 44 / 37.5

Pop. Served 4,305 (est.)

Facility Size 1,454 sq. ft.

Open Hours 1,115

Staff 1.92 (full time equivalent)

Computers 10 (6 public; 2 staff; 2 servers)

Collection 17,643

Library Visits 13,938 (est.)

Materials used in Library 33,196 (est.)

Computer Usage (hours) 2,060

Circulation of Materials 33,558

Information Questions 4,070

Holds Placed on Materials 6,387

Programs (no./attendance) 125 / 1,014

Summer & Winter Reading Club Members 350

Wireless (connections/hrs) 186 / 343.25

Mount Uniacke Branch

Stewiacke Branch


15

Facility Profiles 2009/10

Tatamagouche Branch Pop. Served 3,150 (est.)

Facility Size 682 sq. ft.

Open Hours 1,194

Staff .89 (full time equivalent)

Computers 3 (1 public; 1 staff; 1 server)

Collection 10,193

Library Visits 13,938 (est.)

Materials used in Library 17,488 (est.) Computer Usage (hours) 560.5

Circulation of Materials 20,471

Information Questions 1,002

Holds Placed on Materials 4,473

Programs (no./attendance)

Summer & Winter Reading Club Members 51

Wireless (connections/hrs) 490 / 572.25

Pop. Served 35,858 (est.)

Facility Size 9,000 sq. ft.

Open Hours 2,441

Staff 12.26 (full time equivalent)

Computers 40 (25 public; 15 staff)

Collection 64,114

Library Visits 123,124 (est.)

Materials used in Library 21,676 (est.)

Computer Usage (hours) 19,626.5

Circulation of Materials 155,466

Information Questions 7,297

Holds Placed on Materials 22,070

Programs (no./attendance) 748 / 9,753

Summer & Winter Reading Club Members 903

Wireless (connections/hrs) 2,038 / 1,934.75

Truro Branch

Headquarters (Administration, Automated & Technical Services, Reference & Outreach Services, Requests & Interlibrary Loans Services, Youth Services) Pop. Served

74,077

Facility Size

5,300 sq. ft.

Hours of Operation

42.5 hrs/wk

Staff

13.56 (full time equivalent)

Computers

38 (23 staff computers; 5 servers for Truro branch and HQ; 10 laptops for mobile lab usage)

Regional Circulation (online renewals etc.): 22,978 Back-up collection for outreach services and region: 27,088 books and microfilm (est.) plus backfiles of magazines and newspapers.


16

Outreach Services 2009/10

Books by Mail A service for rural residents of Colchester and East Hants who live more than 10 km. from a branch library. Registered users select items by mail, phone, or e-mail, and the items are mailed to them. Circulation of Materials 1,160

Holds Placed on Materials 1,024

Satellite Service Once every three weeks library service is offered at satellite sites in Bass River, Maitland, and Upper Stewiacke. A small collection of materials is available for borrowing, as well as access to the online catalogue and the internet. Bass River Satellite Library Service Bass River Elementary School

Every third Thursday 2:30 p.m. - 7:00 p.m. (64 hours total)

Circulation of Materials 633

Holds Placed on Materials 156

Information Questions 14

Maitland Satellite Library Service Maitland District Elementary School

Every third Thursday 3:00 p.m. - 7:30 p.m. (77.5 hours total)

Circulation of Materials 1,196

Holds Placed on Materials 177

Information Questions 49

Upper Stewiacke Satellite Library Service Upper Stewiacke Elementary School

Every third Thursday 3:00 p.m. - 7:30 p.m. (73 hours total)

Circulation of Materials 2,040

Holds Placed on Materials 763

Information Questions 111

Home Reader Service and Deposits to Seniors’ Complexes In some locations, books, magazines, and sound recordings are delivered to people physically unable to come to the library. Materials are delivered at least once a month to individuals and seniors’ complexes across the region.


17

Library Staff 2009/10 (32.51 full-time equivalent)

Headquarters/Truro Branch Administrative Services Library Director

Janet Pelley

Accounts Administrator

Frances Dionne

Administrative Assistant

Shelley Mattix

Community Relations Coordinator

Wendy Robichaud

Administrative Clerk

Dave Eagles

Adult Services Administrator, Adult & Outreach Services

Lesley Brann

Reference Services Librarian

Sandra Phillips

Adult Services Assistant

Angela Headon

Acquisitions Assistant

Harriet McWhirter

Serials Assistant

Janet McLellan

Adult Services Clerks

Tanya Chernyavska (from Sept 09) Sharon Norman Patricia Thorsen Susan Sinclair (to May 09)

Interlibrary Loans Clerk

Penny Colpitts

Requests Clerk

Tanya Chernyavska

Youth Services Administrator, Youth Services

Lynda Marsh

Youth Services Assistant

Cathy Newton

Children’s & Outreach Programming Coordinator

Susan LaPointe (on leave to Sept 09 & from Mar 10)

Children’s & Outreach Programming Coordinator (acting)

Debbie Prest (to Sept 09)

Teen Programming Coordinator

Brenda Peters

Teen Programming Assistant

Karen MacFarlane

Youth Services Clerk

Jean Thomas


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Library Staff 2009/10

Headquarters/Truro Branch cont’d. Circulation Services Adult Services Assistant

Angela Headon

Circulation Clerks

Sharon Norman Debbie Prest Sheryl Robinson Susan Sinclair (to Aug 09) Nathan Swan Jean Thomas Patricia Thorsen

Book Shelver

Dave Eagles

General Clerks (students)

Gabrielle Greener Stefan Greener Hannah Main Robyn Miller (from Sept 09) Emily Neily (to Aug 09) Bethany Priest Lily Scales (from Aug 09) Laura Sharbell (to Sept 09) Nathan Swan

Automated & Technical Services Administrator, Automated & Technical Services

Bill Morgan

Automated & Technical Services Assistant

Ardith Stiles

Systems Administrator

Sylvia MacKenzie

Automated & Technical Services Clerks

Brenda Clark Lori MacKenzie

Computer Maintenance Assistant

Elizabeth Minor

Book Processors

Dave Eagles Anna Pottie (on leave; resigned due to illness Jan 10) Sheryl Robinson * Nathan Swan* Patricia Thorsen * (from Mar 10)


19

Library Staff 2009/10

Headquarters/Truro Branch cont’d. Automated & Technical Services cont’d. Book Shelvers

Anna Pottie (on leave; resigned due to illness Jan 10) Sheryl Robinson * (from Mar 10)

Gates Computer Lab Monitors

Tanya Chernyavska (from Mar 10) Brenda Clark Lori MacKenzie Sylvia MacKenzie Bill Morgan Anna Pottie (on leave; resigned due to illness Jan 10) Sheryl Robinson Ardith Stiles

Computer Trainer (term position)

Jeff Brown (Sept 09- Mar 10)

Outreach Services Books by Mail & Satellite Services Clerk

Susan Sinclair (from Apr 09)

Delivery Driver

Karen MacFarlane

Back-up Delivery Driver

Susan Sinclair

Bass River Satellite Circulation Clerk

Karen MacFarlane

Maitland Satellite Circulation Clerk

Charlene Withrow

Upper Stewiacke Satellite Circulation Clerk

Debbie Prest (to Jan 10)

Building Superintendent

* Additional hours while Anna Pottie on leave

John Cameron


20

Library Staff 2009/10 Elmsdale Branch Branch Manager

Rosalind Morrison (on leave to May 09 ) (to Jan10)

Branch Manager (acting)

Karen King (to Apr 09) (from Feb 10)

Branch Assistant

Karen King (May 09 - Feb 10)

Branch Assistant (acting; term position)

Erin Noble (to Apr 09) (from Feb 10)

Circulation Clerks

Margot Bower Elizbeth Minor

General Clerks (students)

Rachel Bittar (from June 09) Chelsea Cox (to June 09) Charlotte Donaldson (Aug 09 - Jan 10) Tia Howell (to June 09) Samantha Prince (from Jan 10) Taylor Warren (June 09 - Aug 09)

Computer Trainer (term position)

Erin Noble (June 09 - Aug 09) (Sept 09 - Mar 10)

Mount Uniacke Branch Branch Manager

Jean Murphy (to Oct 09) Kim Legge (from Oct 09)

Branch Assistants

Dawn Cook Bernie Isles

Computer Trainer (term position)

Caitlin Walker (Sept 09 - Mar 10 )

Stewiacke Branch Branch Manager

Pam Eakin

Branch Assistant

Susan Sinclair (on leave Jan 10 - Feb 10)

Circulation Clerks

Lucy LeBlanc (to Apr 09) (Nov 09 - Jan 10) Sharmon MacPhee Lisa Patter (Apr 09 - Dec 09) Debbie Prest (from Jan 10)

General Clerk (student)

Catherine Harrop (from Jan 10)

Tatamagouche Branch Branch Manager

Glenn Hamilton

Branch Assistant

Christine Pankhurst (to July 09) Barb Newcombe (from July 09)


Library Staff 2009/10

Staff Recognition June 2009 Mr. Rob Landry (centre), Chair of the Library Board, with staff members recognized for milestone years of service; (from l. to r.): Angela Headon (5 years), David Eagles (15 years), John Cameron (15 years), Sylvia MacKenzie (10 years). Missing from photo: Jean Murphy (5 years)

21


Elmsdale Branch: 883-9838 East Hants Resource Centre 15 Commerce Court, Suite 100 Elmsdale, N.S. B2S 3K5

Mount Uniacke Branch: 866-0124 555 Highway 1 Site 1 Box 2 RR2 Mount Uniacke, N.S. B0N 1Z0

Tues.

10:00 a.m.

-

8:00 p.m.

Tues.

1:00 p.m

-

8:00 p.m.

Thurs.

1:00 p.m.

-

8:00 p.m.

Thurs.

3:00 p.m

-

8:00 p.m.

Fri.

10:00 a.m.

-

5:00 p.m.

Fri.

2:00 p.m

-

5:00 p.m.

Sat.

1:00 p.m.

-

5:00 p.m.

Sat.

10:00 a.m. -

1:00 p.m.

Stewiacke Branch: 639-2481 295 George St. Stewiacke, N.S. B0N 2J0 Tues.

Tatamagouche Branch: 657-3064 237 Main St. Tatamagouche, N.S. B0K 1V0

1:00 p.m.

-

5:00 p.m.

6:00 p.m.

-

8:00 p.m.

10:00 a.m.

-

12:00 noon

1:00 p.m.

-

5:00 p.m.

6:00 p.m.

-

8:00 p.m.

Fr.

1:00 p.m.

-

5:00 p.m.

Sat.

1:00 p.m.

-

5:00 p.m.

Thurs.

Tues.

11:00 a.m. 7:00 p.m

Thurs.

5:00 p.m.

-

9:00 p.m.

11:00 a.m. -

5:00 p.m.

7:00 p.m

-

9:00 p.m.

Fri.

1:00 p.m

-

5:00 p.m.

Sat.

9:00 a.m. -

12:00 noon

Truro Branch: 895-4183 (Circulation & Reference Services) 895-1625 (Youth Services) 754 Prince St. Truro, N.S. B2N 1G9 Mid September - Mid May

Mid May - Mid September

Tues.-Fri.

10:00 a.m.

-

8:00

p.m.

Tues.-Thurs.

10:00

a.m

-

8:00

p.m.

Sat.

10:00 a.m.

-

5:00

p.m.

Fri.

10:00 a.m

-

6:00

p.m.

-

4:00

p.m.

Sat.

10:00 a.m

-

5:00

p.m.

Sun.

Closed

Sun.

1:00

p.m

www.lovemylibrary.ca

Toll free 1-888-632-9088


Colchester-East Hants Public Library 2009-2010 Annual Report