Page 1

AGIS Program 2006 Presented on deadline of 27th January 2006 DG: Freedom, Security and Justice Title: Re.S.P.I.R.O (Re.te S.viluppo P.revenzione I.nclusione R.isorse O.pportunitĂ )

Identification code JLS/2006/AGIS/240


AGIS 2006

European Commission

AGIS 2006

AGIS Program 2006 Presented on deadline of 27th January 2006 DG: Freedom, Security and Justice Title: Re.S.P.I.R.O (Re.te S.viluppo P.revenzione I.nclusione R.isorse O.pportunitĂ ) Identification code JLS/2006/AGIS/240


September 2008

Research edited by

Operative seat: Via Nazionale Toscana, 1- 40068 San Lazzaro di Savena (BO)-Italy Legal seat: Via Lame, 118-40122 Bologna-Italy






p. 5

The research course and the examined cases

p. 8


Research instruments and developed course

p. 8


The examined cases: a brief introduction

p. 11


Strength and weakness points, transferability of examined experiences

p. 30

Normative frameworks of reference contests for notified excellence practices

p. 44



p. 44



p. 47


Regional and local

p. 59

Activity cards for the 3 reference macro areas

p. 78


information and vocational guidance to work

p. 87


vocational training



work accompanying


Glossary of services and measures of social inclusion through work



general glossary



“institutional” glossary



“operators” glossary


Final observations







p.179 Synthesis of selected experiences References of selected experiences



INTRODUCTION This document shows, briefly, the final results of research actions carried out inside phase 3 (identification and analysis of excellence practices) in AGIS “RESPIRO” project (REte Sviluppo Prevenzione Inclusione Risorse Opportunità ). The whole method of research has been developed coherently with AGIS RESPIRO aims, that is to say the elaboration of methods to detect and exchange the best practices concerning prevention strategies and their effects, helping to improve professional competences of the operators of interested services and the answer to some forms of criminality; experimentation of innovative management technical strategies about criminality prevention. Particularly, the focus was on social inclusion measures through work, and on services and on support reality to work transition, as instruments for criminality prevention, including the relapsed criminals. Especially, the focus was on analysing services supporting work transition relatively to 19 cases, 13 of which national ones and 6 international ones, developed on reference macro-areas: - information and vocational guidance to work - vocational training - accompaniment to work. Starting from these 3 references macro- areas, excellence practices recommended by project partners have been selected. These excellence practices, notified by partners, were characterized by one or more of these characteristics (excellence practices selection criteria): • Integration between active work policies and formative policies (preferable also the integration or the attention on welfare policies), among services for occupation, between public and private social, between formal and informal • transferability • offer stabilization – already in practice or possible – meant as consolidation of offer level, passage from a project planning to service planning • sustainability between actions, offered services and intervention contest • experimentation or innovation (of process, of professional figures, of knowledge, of methodologies, etc.) in service supply procedures • efficiency in the management of dedicated resources (or potentially to 5

dedicate to the increase of prisoners’ occupation) • link (or actuation ) with territory networks of social support (formal or informal) We must draw the attention to the active involvement of project partners, of institutional actors involved in the project, of the territory social operators in the case studies' research and analysis (“excellence practices”), starting from the utilization of services active on partners’ territory and of the actors who work in the same territories, focusing on significant experiences developed in such contexts. Therefore, the case studies detection has been done by project partners: -

CFPP and Piemonte Region (detection of 4 excellence experiences)


Agesol - SIS, Lombardia Region , Milano Province, PRAP Lombardia (detection of 5 excellence experiences)


Cefal, Emilia Romagna Region, Bologna Municipality, Technè, Social Cooperative It2 (detection of 4 excellence experiences)


Asociaciòn Agiantza - Bilbao, Spain (detection of 3 excellence experiences)


ACEP - Calais, France (detection of 3 excellence experiences)

Here below there is a summarizing scheme of 19 cases1, recommended and analyzed starting from the respect of detected selection criteria and above mentioned.


With respect to the 18 foreseen case,we have decided, during the 2end transnational metting that took place in Calais on 8th – 9th November 2007, to add a further case conceering the general subject



Informative desks in Bologna prison


Social Cooperative IT2 HERA-RAEE laboratory Training apprenticeship path

Car.Te.Sio / Prison and territory: operative integrated systems


Integrated interventions for social reinsertion of prisoners and ex-prisoners


Social inclusion agency LOGOS Project

ORFEO Project Thesis


VIRGILIO Project CO.MI.DI. Equal Fabrica Project Stra.Li Project– Strategies for freedom

GOAL (operative groups of local actors)


DII (Informative instruments for insertion) Insertion programs for young people under PJJ



Insertion workshop “ARin 8” Jobs for community benefit



CHAPTER 1 - The research course and the examined cases In this chapter the instruments and the methodology used for research are shown, as well as the research course, with the integrations brought during the national and transnational meetings with project partners. Besides, we show the analyzed cases according to the 3 macro-areas of reference, their strength, weakness and transferability points signalled by project’s partners. 1.1 Research instruments and developed course The relived practices (cfr. summarizing scheme n.1) have been organized through a cases signalization card, investigating the following aspects: •

Service/project of work transition support

Referent of signalized service/project

Year, period of realization/duration

Reference’s macro-areas

Intervention’s beneficiaries

Intervention’s localization: Intervention’s territory

Intervention’s promoting institution/supporting and partners’ institutions

Financing source/Financing Institution

Selection criteria satisfied by the service/signalled project

Methodology and/or referring approach

How are relived the final beneficiaries’ problems and to whom the service/project aims to give an answer:

Service/project purposes

To which final beneficiaries’ problems the service/project gives an answer

Actions/activities description

Involved professionalisms and employed competences on the field

Connections between the signalled service/project and the other territory services to reach the expected purposes

Description of reference’s network

Initial report/assumptions for service/project functioning

Further documents to be signalled/enclosed

Referent for the compilation


The relieved practices have been put into system with a signalization cases form, often integrated with interviews made through direct contacts with the referents of the analyzed services/projects, as an interview form to deepen the excellence regional practices has been arranged, according to the following points: o

Methodology and/or referring approach


Intervention purposes


Actions/activities description


Instruments and devices put into action/developed to realize the service


Involved professionalisms and employed competences on the field


Connections between the working transition support’s service and different

social inclusion measures o

Territory relations system/network


Financing source


Available documents

Besides, through the interviews, we have collected information about the service organization and implementation, about logistic sources, about strength and weakness points (cfr.paragraphe 1.3) and about the possible improvement both for future bettering and for transferability. During the second transnational meeting, that took place in Calais, the partners were asked to deepen the transferability aspects, through the compilation of a board (in which they were asked to specify, for each case, the strength points , weak ones and the assumptions for the project functioning and above all for its transferability) and to work on a glossary, which was created starting from the description of excellence experiences, selecting the most recurrent terms (i.e.: orientation expert). This analysis activity in connection with the pertners has been considered crucial from everybody, since the research beginning, as it was considered fundamental to achieve a “common language” (cfr.chap.4) The signalled excellence practices have been re-elaborated during the research team meetings, going on with the definition of practices “macro typologies” potentially to be reinforced or to be transferred in other territorial contexts, that integrate supporting interventions with social inclusion through work, in order to prevent criminality and recidivism. 9

The following scheme let to visualize the macro typology linked to every signalled excellence practice. Reference macro areas


inside Information and vocational guidance to work

Projects Information counters in Bologna prison (ER) Cartesio (P) ORFEO (L)


Social inclusion agency (P) LOGOS (P) outside


Vocational training

Training experiences in a company/ to constitute a company

Path of training experience (ER) VIRGILIO (L) Coop sociale it2 (ER) PJJ (F)

External working insertion


Accompaniment to work RAEE laboratory(ER) Laboratories STRA.LI (L) TESI (L) Coordination and sharing of integrated services

Integrated interventions (P) GOAL (F)

After collecting excellence practices and their contextualization, we proceeded in analyzing of 19 cases, carried out starting from the point of view of given services, 10

according to a logic of service steps and through a combination (“intersection”) among the different excellence experiences (cfr.Chap.3)

1.2 The analyzed cases: a brief introduction The paragraph shows the signaled cases according to the 3 reference macro areas: -

information and orientation to profession/work


vocational training


work accompanying

Please note that most part of the cases have been defined by the same referents for the signalization, as “integrated” (integration among work-vocational trainingaccompanying services..). A sole reference macro area has been seldom indicated in the signalization card. In most of the cases 2 references have been indicated, or all the 3; in some cases even other ones have been added. This makes understand the difficulty in putting in a “box” an excellence practice, not only because of references, but also because of supplied services; for example, the cases referable to “counters” services have also actions linked to work accompanying. Always to give examples. as far as the reference “work accompanying” is concerned, “external” and “internal” working insertion have been distinguished on purpose, but also in this case the “borders” among thematic references are not so defined: the external insertion is very often linked to vocational training Reference Macro-area: INFORMATION AND ORIENTING TO PROFESSION/WORK With reference to the analyzed cases in this reference macro-area, 7 cases have been individuated, which could be brought back to “counters services”. Among these ones, the network of Informative Counters present in Bologna “district prison” (internal), Piemonte Cartesio project (internal and external), Milan Orfeo project (internal and external), Verbania Social Inclusion Agency (internal and external), Tourin LOGOS project (external), Pavia district CO.MI.DI. project (external) and the French case DII- Dispositif d’Information à l’Insertion (external).


These projects are all definable as counters in the widest sense of the term, as physic place of access to an orienting service, with actions aiming to work insertion. Anyway all of them are characterized and linked by a global “take in charge” of the individual person, not only addressing to work insertion, but assuming also interventions, touching a widest area (family, lodging, sanitary, etc.) As far as the financing are concerned, they are for the most coming from FSE (Equal), on regional and provincial notices. The projects managing institutions are on the contrary cooperatives, vocational training centers, Foundations, Consortia, etc. Concerning the methodology and/or the reference approach, 2 aspects are principally put into evidence: the network approach and the approach centered on the person. Actually, we act from the experience of Bologna Informative Counters ( among the basic functioning principles there actually is the network work and the personalized projects), to Cartesio project, in which it is spoken about concerting methodology (with reference to GOL wide network), as well as about Social Inclusion Agency, in which the person “take in charge” process is pointed out. Again in LOGOS network methodology is treated and in CO.MI.DI we refer to the integrated system among services, flexibility and personalization of interventions and proposed courses: Concerning ORFEO project, integrated service and public/private mix are treated. Passing to the analysis of problems survey mode the final beneficiary are bearer of and to which the service wants to give an answer, is a transversal characteristic of counters having interviews with the beneficiaries when arriving for the first time, which is the moment when we verify if the question is coherent or not with the service objectives. This happens to the operators themselves of the counter/service, through data survey instruments. The problems are relived, always through interviews, also by beneficiary’s initial reference services (reference network): prison educators, UEPE social assistants, social services, voluntaries, teachers of CFPP Casa di Carità onlus, who give signalization to the counter (Cartesio). In a case (LOGOS), the Direction itself of Piemonte institutes starts a signalization 3 months before the discharge of potential 12

beneficiary of the project, in order for the operators to have the time to contact and present the service. Many people think it is basic the lasting many years experience to be able to codify in an adequate manner the beneficiaries’ needs. The beneficiaries’ problems, to which the projects/services try to give an answer, are, generally, synthesizable, for all cases of this macro area, in: - access to information concerning working market themes - lack of autonomy and projecting abilities and consequently orienting counseling need - working inclusion. Together with the needs linked to work re-insertion, we often deal with ( as pointed out by LOGOS project) the solution of problems linked to primary sphere, without which the working insertion is verified, besides with social reinsertion support: - re-insertion in his/her own family - re-building of a social and friendly network - lodging needs As far as services/projects finalities are concerned, obviously counters’ principle function is to supply information

to prisoners and ex-prisoners, who cannot go

there. The principle objective is to improve the beneficiaries’ knowledge concerning working market to increase their potential occupability: They want to facilitate, as already remembered, the knowledge of prisoners and exprisoners also with respect to territory services he can refer to after serving the term, promoting in this way social insertion. Some projects have among their specific aims the ones of really finding sourcesworking and lodging- (Cartesio Project), of educative accompanying and access to right (Inclusion Agency) Other projects (LOGOS) have signaled wider purposes, such as to offer support to reach autonomy and to reduce the risk of recidivism. Among the projects’ objectives, not specifically linked with direct actions on the final users, there often is (such as in Co.Mi.Di) the promotion of cooperation among the services (for the employment, socio-assistential, educative), and the reinforcement of synergies between public and private institutions, engaged in taking in charge prisoners


Also concerning the service called “DII”, the basic aim is to increase information for the final beneficiaries in comparison with the market offers and to increase the occupability to facilitate social integration To present synthetically the signaled cases, describing the actions and the activities supplied, Bologna Counters deal with: information about concrete formative and/or working sources existing in the territory (intra and extra moenia), orientative counseling (both individually and in group), support to working and/or educative insertion , realization of illustrative material to be used by the beneficiaries of the service and by the sector operator, orienting and specifically informing foreign prisoners according to the rights of juridical protection and use of courses alternative to prison, functions of social secretary (giving information on bureaucratic proceedings and on the territory social service access), taking in charge who is coming out from prison , creating in this way a conjunction ring between “inside and outside”. Cartesio project, synthetically, foresees: welcome interviews and diagnostic filter, concerted elaboration of the project for intervention and social-working support, finding the enterprise and insertion in a section (employment) or a structure (stage with work-money-grant) of insertion , finding lodging source, support to the payment of rent and/or appliances, coming nearer to the residence place, family rejoining. ORFEO project, has got both internal and external activities: •

Actions inside prisons: meeting of group orientative information, welcome interviews, orientative individual counseling, accompanying to working insertion in social cooperatives and profit sector

Actions outside prisons: counter for information and working insertion for ex-prisoners and prisoners in serving a term outside the prison, finding working opportunities, individual orientative counseling, accompanying to working insertion in social cooperatives and in profit sector

Actions to system support: counter for counseling and normative and procedure assistance to enterprises, enterprises research for working availabilities. Sensibilization of productive context, eventual assistance for the elaboration of enterprise planning.


The social inclusion agency develops intervention for: access to the right, inside and outside the prison, working orienting and insertion (“courses of work-try”), educative accompanying on the territory (formal/informal). LOGOS project itself is also referable to the following actions: educative support, working orientative course and accompanying to active research of a working source, preparatory course to working insertion, professional course, temporary lodging source, individual psychological support, family mediation. Eventually, CO.MI.DI. project, can be synthesized in different phases: interception (interview and compilation “first analysis card for needs status”, selection ( request of “certification of needs status” at the local Employment Center), orientation, matching and working insertion. DII project, linked to information through informatics devices, sees, besides the arrangement of terminals and informatics instruments, activities such as:Working research laboratories, working orientation, relationships with the actors of the insertions (i:e.: enterprises...), etc. All the projects, of “counters” macro typology of reference macro area “working information and orientation”, have signaled the interview as basic developed instrument for the service realization. Besides they use paper and informatics instruments realized “ad hoc” to point out, during the interviews, the needs of users approaching the service and also to be able to make reports for the referent services. Both Bologna informative Counter and ORFEO project, and social inclusion Agency use registry-professional cards for the interviews and a users’ database to point out the accesses and the activated courses. They also have enterprises data banks to which refer. All the above services, furthermore, have along the years arranged informative leaflets addressed to prisoners, enterprises, other operators. Cartesio project uses a filter card diagnostic, material, made in a concerted way. LOGOS project besides the signaling card and the informatics data base, fill in PEI (Personalized Educative Planning) to individuate the needs relative to finding a new stable lodging source. CO.MI.DI. project uses more structured cards: - First analyses card for needs and finding criticalities about previous experiences - Survey card for the enterprise characteristics 15

- Evaluation card about the enterprise edited by the inserted person - Monitoring card Obviously, all projects expect reports (monthly, three-monthly...) and/or équipe verify meetings addressed to financing institutions and to beneficiaries referents’ services. As far as DII project is concerned the instruments is really the informatics device arranged for the access to information Another common aspect to all mentioned services is the type of involved professionalisms , which is principally indicated as “counter’s operator”, who is recognized competences such as: - education and experience in support activities for working insertion of particularly “weak”users in the work market or “disadvantaged” ones; - competences of relationship and of facing individual and collective problems; - great ability of listening to and observing ( to comprehend the question and interpret the kind of user’s need) and of projecting (to evaluate constraints and specific sources for the single situation in compliance with the possibility to solve the user’s matter); - knowledge about working rules and employment procedures referred to different workers’ target. Another basic figure, who in some projects corresponds to the counter operator figure, is the professional orienting person , who works directly in contact with people to build with them the working profile, to individuate strategies to find an employment and to elaborate disposable instruments for research. In the end, for the projects expecting working insertion actions, it is signaled the work accompanying tutor, who keeps the contacts with the enterprise and with the referent services. Some projects ( such as Cartesio and Co.Mi.Di) signal, besides the accompanying tutor, the tutor of the host enterprise. Furthermore, for some specific projects (Cartesio, ORFEO, CO.MI.DI.), there are professional research operators of enterprises/promoters. In some services (Counters of Bologna district prison, social inclusion Agency) there are also the social cultural/intercultural mediator and the social assistant or the professional educator.


The social inclusion Agency has inside its structure a figure not present in the other projects and even signalizes as not-present in the whole Italian panorama, that is to say the agent to right access, that represents the reference about juridical matters of the people addressing to the service. He/she arranges administrative and/or jurisdictional petitions, free counseling, control of courses feasibility, analysis of the person legal situation, connection with police services and with competent jurisdictional authorities. LOGOS project has inside its structure educators and psychologists Cartesio project involves also the figure of the fund raiser, with the specific task to activate public and private channels to find the financing sources necessary for the project realization. As far as DII project is concerned, it assumes the presence of an animator with the function of explaining the use of informatics device. Basic aspect, pointed out more than once in all projects, is the one of reference network and of connections with territory services. For most of the projects the network is quite wide and consolidate in the years. Bologna Counter is controlled by a project Technical Committee formed by, besides managing institution CEFAL, by Province, Municipality, District prison, UEPE and territory associacionism. it is tightly connected both with working system (as it is direct output of Employment Center) and social services , in their widest meaning. Cartesio project has connections which realize themselves inside GOL (Local Operative Groups), parts of which are Prison Administration, UEPE, Municipalities, Provinces, Employment Centers, social assistance services, social cooperatives, social private organizations, vocational training institutes, voluntary associations, through suitable conventions. Also for the inclusion Agency, the referent network is the one inside local GOL. It is a network of a formal/institutional nature. More “operative� connections are with the Ser.T, the territory social services, the Order Forces, Caritas listening centers, the trade-unions, the social cooperatives. The direction of Orfeo project attends several territories Coordinating Tables. The inside network is composed by all the cooperatives adhering to partner Consortia and all founder members of AgeSol, as well as the Employment Services of Milano Province and the territory enterprises system. 17

Also LOGOS project équipe works in connection with GOL of Torino Province and, with territory social Services, the Adults in Difficulty’s service of Torino Municipality, the Ser.T,City Register Office, the Employment Centers, the treatment Area of Prison Institutes, UEPE, profit Enterprises and social Cooperatives. Co.Mi.Di. project has been inserted, since its constitution, inside the Area social Plans of Pavia Province: The project can rely on a wide provincial territory network of public subjects (Employment Centers, Ser.T, Municipalities), private ones (Vocational Training Centers) and the social private (Voluntary People Associations, social cooperatives)) developing the role of “sending services”.

Reference Macro-area: VOCATIONAL TRAINING Vocational training macro-area collects signalizing of training activities directly developed in enterprises or aiming to enterprise’s constitution. 2 cases have actually been signaled : one of them uses the training stage instrument and, that is to say, the case of Emilia Romagna called Courses of training stages for the promotion of prisoners working insertion (training stages L.196/97 so called “Treu”). The other one refers to training course aiming to auto-enterprises (VIRGILIO project), bound to the constitution of some cooperatives inside Bollate prison. We would like to point out that in both cases we deal with signalizing of realized experiences inside the vocational training world, but they do not result structured in the “classic” mean (i.e. professional courses intra-moenia)In the first case we actually have the description ofapplicative interventions by a vocational training institution of training instrument L.196/97 (training courses with source of coordination, tutoring, beneficiary attending indemnity, covering of insurance and Inail costs) for prisoners, people serving a term outside the prison and ex-prisoners. In the second case we deal with the arrangement of training models in order to train participants/members of social enterprises and to support them in the phase of cooperatives constitution. The “training courses L.196/97” have a financing coming from the Province (ForlìCesena) and from Emilia-Romagna region through the European Social Found, 18

managed by a public institution of vocational training (Techne S.C.p.A). VIRGILIO project is promoted by the Milano Province, together with consortia and associations, with regional financing. In “Training courses L.196/97” it is pointed out the used methodology, that is to say the immediate approach , centered on the inter institutional coordination, on the sharing of sources/opportunities and on trans-disciplinarity of operative équipe. It is considered the host enterprise’s research, found also on the basis of its availability to follow the insertion with an employment (this determines a higher difficulty in finding the initial enterprise, but a higher guarantee of a follow-up insertion after training). VIRGILIO project methodology is based on auto-starting of prisoner subject, in view of a growth both individual and professional, of acquisition and valorization of competences and knowledge. The problems survey of final beneficiaries, such as, synthetically: individuation of a working context and adequate economical sources, acquisition of a role and a working identity, reinforcing also the social one, the acquisition of information and knowledge about territory services, the individuation of references points on the territory when leaving the prison, mediation with working destination, etc., takes place through: - individual interviews with the users - comparison and analysis of the cases with social, sanitary, prison operators - examination and weekly verification moments during the accompanying to work - periodical meetings with the operators involved in the refence area For VIRGILIO project it is said in general to answer the need to predispose to working world insertion, to better everyone’ professionalism, to face productive rhythms and working modes similar to the outside’s ones. The purposes that the projects intend to pursue are: - to contribute to the development of occupability and the beniciaries occupation through the realization of training stages, - to form the person to work, to strengthen their professional competences and the knowledge of working world services,


- to form the person for the working place relational context, for the interpersonal relation management, to be aware of his/her role consciousness and for ability in solving conflicts, - to promote and realize an effective, stable and possibly satisfactory working insertion. In Virgilio project, besides, there is the will to promote and develop the culture of work inside the Penitentiary Institution. Considering the purposes, the given activities are therefore referable to: •

Orienting interview/ assessment competences

Co-construction of re-inserting project

Enterprises research ans relations with working operators’ network

Accompanying on the territory and in the enterprise

Meeting with social, sanitary and penitentiaries operators










referents/tutors of the enterprise. In comparison with “classic” stages established by “Treu” law, the stages project, enabled in Emilia-Romagna territory, is different , or better is personalized, in respect to: - duration: they usually are very short, about 2 months; - insertion typology, which is pretty always effected in a non-profit enterprises, - the finality established with the enterprise, to which it is immediately prospected an employment interest after the stage’s end . Virgilio activity is composed by three modules: - Motivational laboratory for social enterprise (theoretical educative actions, seminaries of in-depth analyses, testimonies). - Constitution and starting up of social mingled cooperatives with prisoners and nonprisoners' cooperators2. -

Activities of Tutoring and Accompanying to Social Enterprise where the new

borne cooperatives and the cooperators members are assisted by consueling people.


Actually, they have constituted social inside cooperative of catering, flower-gardergin, electric devices.


For the project realization, also in this case, suitable instruments are set up, which are, concerning “training courses L.196/97”, besides

conventional instruments

established by the law 196/97: a relieving data card, an individual curriculum card and a monitoring training card. As far as the “Integrated interventions” are concerned, it is used, as previously said, a needs relief card, besides the professional database card. VIRGILIO project uses instead interview evaluating selecting cards, apprehending auto evaluation cards, teacher evaluation cards, pupils monitoring cards. The professionalisms involved in the projects are educational tutor and enterprises research operators. In the inside insertion project (Virgilio) there is the signaling of educational coordinators, social operators (orienting people, class tutors and experts of working active









development. Concerning the reference network , the trainings activated in Emilia-Romagna, besides institutional network components such as Province, Penitentiary Institution, UEPE, etc., have seen the involvement, for enterprises individuation, of Employment Centers and trade unions. With concern to Virgilio, premises to education and to cooperatives’ constitution, has been the creation of a Direction Cabin (formed by project referents, Prison Direction and a Sodalitas expert) with the function of monitoring , analyzing and counseling in all project phases and of connection with the outside network, and the institution of an Operative Table composed by the Direction and by all the cooperatives and the enterprise running working activities in Bollate prison.

Reference macro-area: WORKING ACCOMPANYING Inside of this macro-area, it has been considered possible to make a distinction among projects referable to outside prison working insertion (5 cases). other ones referable to laboratories constitution (2 cases) and other ones that can be brought back to activities of coordination and connection with integrated services (3


cases), in the logic of prisoners’ accompanying to work, with a global taking in charge by several services As far as the accompanying towards the outside, there has been signalizations about a social cooperative of working transition (Cooperative IT2 of Bologna), a French project of taking in charge of young people for a socializing course (PJJ – Parcours d’insertion

pour jeunes sous Protection

Judiciaire de

la Jeunesse) and

eventually the 3 Spanish projects (Arin 8, T1 BC – Trabajos en benficios de la comunidad and INCORPORA) for assistance to people at risk of social exclusion , through the insertion in activities laboratories. The inside insertion cases are on the contrary linked to specific laboratories. In the first case they deal with recovery laboratories of electric and electronic devices RAEE) of Emilia-Romagna (Laboratories HERA RAEE); the second one involves only prisoner women, in taylor’s workshops and inside call center, with insertion perspectives in outside laboratories (STRA.LI project of Lombardia). We must point out that, concerning RAEE laboratory, the excellence practice is linked more to the construction of inter institutional networks to realize activities (therefore to start up) than the realization/management of the laboratory itself. Eventually, in this macro-area, we have included some projects having as intervention focus the activities coordination and the services concertation, in an integrated way: the personal projects cases of TESI (Tutoring and Integrated Services), realized inside Bollate prison, a French project (GOAL – Groupement Opérationnel des Acteurs Locaux) and Piemonte case called Integrated Intervention for the social and working reinsertion). As far as Italian cases financing are concerned, they are for the most coming from communitarian projects, or coming from Foundations. In the project Integrated Interventions it is pointed out the attempt to harmonize interventions and available sources, through institutional institutes. Then, the projects are promoted by vocational training institutions ( with concern to cooperative IT2), and run by Support Agency for work AgeSol, with concern to TESI. Also French cases are financed by FSE, together with Ministries (Justice and Work) and managed by ACEP. Spanish projects are financed and managed by Agiantza Association, together with the penitentiary services.


The “Integrated Intervention” project is financed and run by Piemonte Region (Department of Occupation Politics and by Torino Province, which has the coordination on GOL territory, formed by an institutional component (Province, Municipality and prison seats) and one of social private Voluntary peoples, social cooperation). At last, concerning STRA.LI project, the head institution of ATS (Temporary Purpose Association) is a consortium of Social Cooperatives. As far as the reference methodology is concerned, in any case the individualized approach is used, with the definition of a plan of personalized intervention ( i.e. for Spanish cases and for STRA.LI and IT2 projects) which is declined in different ways. In the case of It2 Cooperatives for any person, in tight connection with the services, an individual project is elaborated for a professional and personal improvement, that combines work and education, defining times, methods and supports necessary to the beneficiary. TESI project and Integrated Intervention project are the cases more characterized by a global approach on the individual ( with intervention on single criticisms, with a sort of a “social tutoring” used in a flexible way) and by an integrated approach (centered on : inter institutional coordination, sharing of sources/opportunities and trans-disciplinarity) The methodologies of GOAL and PJJ cases refer to concertation among the territory actors At last the specificity of STRA.LI Project is in the fact of stressing the valorization of type dimension. All the work accompanying projects have the purpose to answer the problem of working and social reinsertion of people, in a situation of exclusion, through the support of a referent figure (tutor, transition responsible...) able to orienting, facilitate the access to the services and to support in links recovering. TESI project needs’ areas are widest and are divided in : documents and legal practices, sanity and dependences, family and parenting, work and education, lodging. At the beginning problems are relived through the signalization of referent’s penitentiary services and, afterwards, through interview aiming to build a “personalized project” (Integrated Intervention project, particularly).


Spanish projects have as a reference a specific district in Bilbao, so that the problems’ survey comes from the uneasiness direct knowledge. Also concerning RAEE laboratory constitution we stress on the direct knowledge and the experience of penitentiary matters to relive the problems ( project’s promoters have decades of experience in running educational activities inside penitentiary institutes). With STRA.LI there is the purpose to reach an occupation increase both inside the Institute and the outside work as foreseen by art.21 O.P. and in general from penitentiary treatment, giving an answer to a double disadvantage: the female condition and the executive term condition. The final aim that projects pursue is, as already pointed out, to favor prisoners working insertion. Specifically, as far IT2 cooperative is concerned, the aim is to make possible for the users of the transition enterprise to be able to be inserted rightly in the work market, after an experience in a protected working context inside which they have to achieve professional and transversal competences. TESI has wider finalities, of social re-insertion and autonomy acquisition by the user through the starting up of personalized courses

of social and working tutoring-

accompanying. “Integrated interventions” project underlines above all the need to avoid interventions’ overlaps, giving suitable and efficient answers to the needs final beneficiaries are bearers, for a global taking in charge of the person through the involvement of all public and private social actors who, for specific competences and relatively to the expressed needs, are involved every now and then; to encourage the qualification of public and private services for social and working inclusion of prisoner and ex-prisoner people; to promote the territory work policies starting up combined actions of active working policies, income supporting policies, local development policies. Both French cases (PJJ, GOAL) and Spanish ones (Arin 8, T1 BC, Incorpora) have as the aim to offer efficient personalized insertion courses. The project “Trabajos en beneficios de la Comunidad” has the purpose that people, involved in this program, achieve the “redencion de la pena” which has been imposed to them, without passing through the stigmatization caused by the prison entrance, and to reach in this way a suitable social insertion. 24

It deals with people who have had a term to make a work in the benefit of the community, as alternative measure to prison: every day of work has a discount value for the term. As already said, in RAEE project inside Bologna prison, it is considered transferable practice, more than the laboratory itself, the project of planning the same: therefore the purpose was to conduct the involved actors in experimenting an active cooperation to organize and manage the productive laboratories inside the Penitentiary Institutes. STRA.LI project’s goal is to bring out, consolidate and diffuse a device of active working policy for the working integration of women in term execution, for which the alternative training is enriched by an individualized “taking in charge” If we want to make a description of the actions , even synthetic, of the signalled projects for this macro-area, we can point out as excellence practice above all the way of transition characterizing It2 cooperative, which offers working and educational integrated courses to support its workers-users in the insertion in profit and not-profit companies: •

The first phase of courses in cooperatives is characterized by a series of interviews with the operators involved in the project, aiming to define together with the user the individualized project characteristics


developed by “transition responsible”) •

The second phase is principally

characterized by training activities

(insertion in vocational training courses, or brief educational modules, preparatory to the real insertion, directly in “situation”, using specific projects or work-grants); •

The third phases characterized by the working-educational experience. Through drawing up a work contract, the users begin to experiment working situations, as member-workers;

At the end of the contract the real transition phase begins. In this case the cooperative, in the figure of the transition responsible, attends to get in touch with enterprises available to user’s insertion and supports and accompanies the user in the phase of the new insertion.

The cooperative activity is composed by the most by enterprises branches in restaurant sector, (among which banqueting and catering) and cleaning.


Also PJJ project, as well as It2, deals with taking in charge users (signalled, or better, directly granted to judicial authorities), through insertions in action enterprises partners. In case of employment in the company where the beneficiary made his/her stage, the coordinator follows the insertion course. The actions of Agiantza signalled projects are activities developed inside the association itself: bicycles repairing, outside furniture’s creation, setting up and cleaning of the association premises and garden. In the specific, besides, the participation to the project Arin 8 gives the possibility to be able to access to “social wage” and to the other supporting measures startable through different services. STRA.LI activities have developed through training-work alternation developed both inside and outside the institutes. Besides inside and outside laboratories (telework, tailors shop) are foreseen also orientative counselling, basic education (linguistic and informatics areas), technical education (telework and Taylor’ shop), motivational laboratories, support to auto promotion. TESI project’s actions , instead, are synthesizable in this way: - before discharge: cognitive interviews inside the prison between the prisoner and the tutor, in order to collect information to be used for the analysis of social, family, sanitary and professional condition of the prisoner and to elaborate a hypothesis of personalized and bearable course on the basis of signalled needs; - at the moment of release from prison: the tutor is present when releasing from the prison and he is the preferred interlocutor in this phase of strong emotional/relational im pact with the “outside” realities; - after discharge: realization of the agreed project, network with territory realities (contacts, cooperation and passage of taking in charge), monitoring in itinere. Integrated interventions develop activities of: preparing and distribution


informative material; welcome/information released prisoners; compilation of needs survey card and registry-professional card and their transmission to outside transdisciplinary équipe, with individuation of case referent; periodical reports’ draft for the trans-disciplinary équipe and for U.E.P.E. As far as GOAL project is concerned, the stress is on local actors’ network. It is structured in: census-taking of local insertions actors, of their functions and their possibilities; meetings organisation to put in touch the censed actors; collective work on the concrete cases; study of results and activities coordination. 26

Also in this case, as in information and work orienting heading, the instrument signalled by most of the cases is the interview. Paper instruments are contemplated in TESI project (welcome cards for defining a project hypothesis, updating reports), in GOAL project (descriptive cards of the activated course) and in Integrated Interventions(needs survey card). Arin 8 and T1 BC projects show as instruments, besides interviews, the laboratories where the activities are realized. Eventually, RAEE project, having the specificity linked to enterprise start up, as instruments shows organizing meetings, technical reports. A pointed out instrument that opens the road to laboratories is the territory agreement, where the partners’ engagements are made official concerning the total sharing of the project and objectives. It is necessary to lay stress on some involved operators signalled in these cases, being innovative and specific: It2 Cooperative, actually, has inside (besides production’s responsible, educators and technical experts) the work transition responsible, basic figure of the cooperative, referent for the project constituted together with the disadvantaged person (develops a constant activities’ monitoring), link between the user and the territory services, makes eventual signalization, takes care of the transition phase to outside enterprises, getting in touch with the companies, accompanying the user in the first interviews and supporting him in the first days of his insertion). As well as TESI project and STRA.LI one (both from Lombardia Region) use the figure of the social accompanying tutor who develops the role of support social network’s activator, giving help in practical logistic and relational




setting the

support network and

accompanying the disadvantaged person in the realization of a professional and life project. In the other signalled cases, instead, it is more generally spoken about a projects’ coordinator, who works relating with the users and with the other present figures, who can be . for example concerning Arin 8 project, social educators, “instructors”, who realize the laboratory activities (carpenter’s works, bicycles repairing...) and make a monitoring the socio-professional abilities. In the inside insertion projects (RAEE and STRA.LI projects) it is spoken about coordinators, responsibles, technicians, teachers and educators, tutors.


In STRA-LI project, furthermore, it is signalled the figure of training planner with competences of “category”, figure that analysis the educational needs, finds the meeting places between demand and supply of work, describes the intervention purposes and monitors, in general, the whole project. The key figure of Piemonte project Integrated Interventions, instead, is not a single professional figure (if we do not consider the territory coordinator of Italia Work and GOL coordinator), but the trans-disciplinary équipe itself, composed by operators coming from different disciplinary places, chosen on the basis of courses’ construction and the management of the same, that constitutes, obviously, also the reference network. In the équipe are involved also employment Centres competent for the territory, inside treatment Direction, UEPE with SPIN counter, Social Services, Sanitary Services (particularly Ser-T operators), educational, orienting and working insertion agencies, social cooperatives, enterprises, cultural and sport associations, Parity Counsellor of Torino Province. The reference network and relative connections with territory services are put into evidence in all the signalled projects, defining them a basic assumption for the service maintenance and for a possible transferability. It2 cooperative network is very wide, as it can be deduced also from supporting institutions:








Foundations, Employment Centre, Prison Work Counter, cooperatives Consortia. PJJ project’s network comprehends instead 6 partners’ insertion structures and 40 enterprises in which beneficiaries make stages. Also Agiantza network, the Spanish association promoting the intervention of Arin 8 and T1 BC, is very wide and comprehends social, sanitary and judicial services, the General Direction of Penitentiary Institutes (a cooperation convention has been signed with). The association is also linked with Basque Government, with working and enterprises’ world. These projects network is composed not only by Bilbao territory services (the city of Spanish Basque countries, seat of the association and the signalled projects), but also at provincial level. Wider networks, at European level are composed also by: EAPN: fight network against poverty, REAS: network of

alternative and lonely

economy, LAMEGI: Lograr el Acceso al Mercado de Trabajo como Garantia para la Inclusion Social, UNAD: National Union of Associations of Aid for drug Abusers…


Incorpora Project reference network, on the contrary, is composed by 3 institutions: Agiantza Association, Penascal Foundation and Bilbao Caritas Diocesana. RAEE laboratory planning initiative is actually characterized by the integration among penitentiary policies, working and formative active policies, socio-sanitary policies.. Particularly, the network among

educational Institutes, Penitentiary

Institutes and Administration, Social and sanitary services (through the involvement of “Local Committees adults terms execution), Involved Provinces Territory Assessor, permitted to act sharing competences and sources. Among all subjects involved in the network, a Territory Cadre Agreement has been stipulated. On the basis of planned good practices and on the basis of concrete engagements taken by the parts to guarantee the entire activity sustainability. For Project STRA.LI an ATS (Purpose temporary Association) has been constituted, with a strong network both inside and outside. The partnership


besides Cooperative Consortia, also the Assessor Right and Defence of citizens and for the integration of restricted liberty people of Milano Province and Lombardia CGIL. TESI project considers the connections with the territory a basic aspect for the management of the project itself, having the need to “hook” users to services network. Therefore it has been shared ,with all territory significant referents, everything has been developed with beneficiaries. The agreement and sharing with people works inside the penitentiary Institute has been formalized with the constitution of a Coordinating Table. For “Integrated Interventions” project, we have to point out the tight relation among active counters on the territory: SP.IN Counter, Listening Counters for prisoners of social consortium Abele Lavoro; Listening Counter of Sinapsi consortium of Eta Beta cooperative; Listening counter of Self consortium. Finally, GOAL has strengthened the relation with all the actors involved in beneficiaries intervention, particularly about 20 public and private actors, meeting once a month for a coordinating committee of territory actions


1.3 Strength and weakness points, transferability of analyzed experiences As far as reference macro-areas “Working/professional information and orientation” and “Working accompanying” are concerned, it is possible to individuate common transversal elements. Actually there was the occasion to observe that in pretty all the analyzed cases, a wide network is present (formed by public/private), thanks also to GOL concerning Piemonte, or at the presence of project/committee tables. There are always connection forms, formal or informal, with territory services. This connection with services allows to realize interventions, using a global approach on the user: this vision can be found transversally in pretty all the cases (sometimes effective, sometimes expected) and it can be reconduced to a “take in charge” of the beneficiary not focused only on “working problem”, but it can be realized through a shared elaboration of interventions. Another consideration about the “take in charge” is kinked to interventions personalization, that is to say the starting of insertion courses ad hoc on people, where the person centrality becomes the necessary condition to favour their working re-insertion. As far as “vocational training” axe is concerned, we must signalize the role played by enterprises and the connection between education and work insertion, strongly addressed to outside, characterized by the experience of company’s stage. Through interviews projects’ referents have been asked to put into evidence the strength and weakness points of signalled service/project, in order to make a hypothesis, among other things, about a possible transferability. With concern to strength points signalled for the “counters”, it comes out to be central the connection with services: in a case it comes from the Employment Centre,


social services integration (Informative counters of


Penitentiary), in another one it is spoken about a connection with the Region for the creation of transition enterprises (Cartesio), on the model of Soc.Coop.It2. In ORFEO and Co.Mi.Di. cases, the connection is between active working policies for prisoners and services concerning the person in general, in a point of view of global taking in charge. for LOGOS, finally, the exchange with Institutions is central. Therefore there is the prevalence of network working methodology (formal and informal network) and the global taking in charge of beneficiary. 30

On this purpose, the Iclusion Agency signalizes among strength points the need of take care of single needs, to avoid interventions’ scattering, through an integrated service which is able to synthesize working insertion, welcome and accompanying interventions on the territory. Another positive aspect is the consolidation of signalized cases, which passes from a project logic to a service one, having also financing security, such as for exemplum in LOGOS project. Among Cartesio points of strength there is, with no doubt, to have created “insertion sections” (cfr. chapter 4) a model addressed to profit enterprises so that inside them laces for prisoners employment are reserved. Also for educational axe, we have to signalize above all the network aspect, which, for example, in the case of training course of Emilia-Romagna is developed above all with trade unions, while for VIRGILIO project is composed by different realities, meeting monthly through a Direction Cabin, with functions of monitoring, analyses and consulting in all the phases of the project and an Operative Table, composed by all the Cooperatives and companies managing working activities inside the prison. As far as the working accompanying axe is concerned , the partnership importance is pointed out (French practices), together with the reasons of people working in it, able to create a strong emphatic relation with beneficiaries (TESI). The strength point of T1BC project is, of course, the one of giving an opportunity to “avoid prison”, serving the term in an alternative way, working for the community and to be a referent point for many people present in Bilbao district where the activities are carried out. Also RAEE laboratory project stresses the informal and formal

relations (cadre

agreement, meeting tables), monitored by continuous follow up. Stra.Li, eventually, has among its strength points to have stressed the category and to have undertaken two dimensions of analysis, the prison and female condition. Considering weakness points, a lot of projects point out above all financings indefiniteness, which do not offer continuity to projects or do not guarantee adequate course, as well as the difficulty in getting in relation with the “penitentiary world”. Spanish projects put into evidence the shortage of means and financings. The weakness points linked to financings are referable also to a shortage of









sustainability of the figure dealing with transition (It2, TESI), to the taking in charge possible only for few beneficiaries (Stra.Li, INCORPORA). ORFEO project, besides, 31

points out the lack of a figure of a “professional” social tutor, possible only for few cases. VIRGILIO project,on the contrary, put into evidence the difficulty of interacting with penitentiary system with regards to transfers, disciplinary measures affecting cooperative balance and functioning. In the end, we give here below the signalizations referable to transferability of signalized experiences. It is necessary, above all, to stress the territory referent: some signalization are actually concerned with territory contexts not metropolitan, with the presence of penitentiary institutes relatively small, or based on a strong treatment logic. In a very schematic way, we give here below, the principal signalled assumptions: •

For the counters of Bologna Penitentiary Institute, one of the assumptions for transferability is the connection with the Employment Centre

Cartesio project sees as transferable (to different kinds of disadvantage) the insertion sections addressed to profit enterprises.

ORFEO project is considered transferable, being already experimented in more than one prisons: for a complete transferability it is to be stress also that it is necessary to strengthen companies research and always foreseen the social tutor figure

The Inclusive Agency is a flexible project, which needs very few operators, but it has also experimented in a not metropolitan context (Verbania)

LOGOS subordinates its transferability to the forecast of dedicated founds and Co.Mi.Di. to the constitution of a public/private network

The projects linked to stage use as training and insertion

instruments are

considered transferable, above all with regard to tutoring procedures. The assumptions are linked to the active involvement of the subjects’ part of the network •

Virgilio is a project the object of which is effectively the one of realizing a transferable model, with some prerequisites, such as the suitable spaces for inside processing, the availability of the direction of penitentiary institutes and police

It2’s project is transferable if there is an integrated network with the territory and if the figures of transition are supportable in economic terms.

French practises are defined transferable, as they are not linked to local legislation, but starting from a strong network with the territory.


The Spanish projects are transferable in those territories where there is the possibility to transform the terms alternative to prison in useful social works.


RAEE laboratories are defined , instead, as very little

transferable, relying on relations too much linked to the context. The transferability is linked to the presence of a project device (for example Equal) and to the involvement of a big enterprise, starting from “leaders” •

STRA.LI project is characterized as an experimental one finished in November 2007 with transferability objectives, through the promotion and development of interventions on the other Provinces of the Region, seats of female prison sections. The assumptions to realize of similar projects in different contexts are linked to political will of financing public institutions, to the cooperation with outside productive realities and to the relations of trust and cooperation with penitentiary Directions, as well as, in the specific project, obviously, a knowledge and attention to the problems and category specifities.

In TESI project, finally, it is pointed out the possibility to transfer the tutoring and social accompanying models.


SCHEME 3 Intervention macro-areas

Professional working information and orientation


Strength Points

Weakness Points

Informative counters of Bologna prison (ER)

- CIP issue - integration with social services - formal/informal network

- Initial difficulty with CIP integration (CIP procedures versus prison ones) - perspective of project and not of service - excessive use of transition instruments

Cartesio (P)

- insertion sections, addressed to profit enterprises - Project with Region( working active policies) for transition enterprises creation, - consolidation of ten years of projects and experimentation over the project

- profit enterprises involvement - danger of G.O.L excessive institutionalization


Requirements for functioning/transferability - Transferable if there is connection with Employment centre - Formal/informal network (sharing) with penitentiary administration and territory - project perspectives sharing with local institutions -strong involvement /motivation/ professionalism of operators - Transferable sections insertion to different disadvantage - Formal/informal network with territory - Projecting perspective to share with local institutions - Sources use’s rationalization - Motivation/professionalism of operators


Professional working information and orientation

Social inclusion agency (P)

- Service and not project logic - connection among services of working active policies addressed to prisoners with services and projects (public, private and voluntary) concerning the person in general

- “project� job - indeterminate time (due to prison context) - facilitations shortage, few stages - indefiniteness of users - social tutor lack - financing indefiniteness

-Transferable: has been realized in three prisons of Milano and Monza territory - to strengthen the research of enterprises, which should not be only social cooperatives - to foresee a social tutor - formal/informal network with territory

- Not to deal with single needs in fragmentary way, but with people in their complexity - service logic, not projectual one - integration with the services of Justice system and territory ones - territory involvement

- difficulties in meeting the right and motivated beneficiaries; - synthesis difficulties among different fragmented services - lack of stable financing source - weakness of political decisors, unable to affect in a strong manner on innovation processes

Transferable: For non-metropolitan contexts, with few services and interventions, because flexible and with few operators - projecting perspective sharing with local institutions - if there is involvement/motivation/ professionalism of operators


Progetto LOGOS (P) Professional working information and orientation

- net work methodology highly integrated between national and local institutional Authorities - network among the partners : a tight cooperation, justified by monthly meetings (shared solutions to answer the single case) - exchange with institutions, social services, UEPE - sure financing from Ufficio Pio supplying “working grunts”


- users loneliness, need to enter in a relationship network

-Transferable if the politic will , to foresee dedicated founds, exists - if the involved institutions are available to get over the projecting logic to the benefice of a stable service perspective -availability/rationalization to invest sources - clear individuation of “who does what” -working climate based on mutual respect

Co.Mi.Di. (L)

Global taking in charge

High rate of geographic and/or thematic transferability, in the presence of a fundamental requirement: the constitution (formal and not) of a public/private partnership network supporting the intersection between local social programming and experimented innovations. - impact of eventual links (normative, financial, of context, organizing, cultural) - need and wideness of requested adjustments in case of reproduction in different territory areas - formal/informal network with the territory - formal/informal network with the territory


Technological innovation


Professional working information and orientation


Vocational training

Formative training courses (ER)

- network with trade unions - expert tutoring for person and enterprise - professional context - involvement of workers and enterprise’s cadres

- phase of enterprise search - post-training phase (at least 12 months monitoring- failure working through) - management of organization with the prison - ways of inspection of order Institutions into enterprises

Transferable-orientation modalities , enterprises research, tutoring and connection - penitentiary police involvement -active and pro-active involvement of direction and educators - active involvement of enterprise - active involvement of territory network, trade unions, associations, work agencies, employment centres, if expert tutors are present


- Constant follow-up of activities with monitoring of economical trend, - monthly comparison table with the other realities, - progressive sensitization of police forces

-- Disciplinary measures, transferences, general - payment system for services effected for the prison by cooperatives

Transferability is the objective Prerequisites: - spaces inside the structures to allow works - availability of institutes directors - creation of a cooperative climate between prison population and police forces, - availability of some economic sources to support fame , access to outside market of cooperatives working “intramoenia”- support the cooperation of “probono” experts supporting and developing economic activities which can be carried out “intra-moenia”) . - if there is politic will of involved institutions


Social Cooperative it2 (ER)

-Involved professionalism


--partnership - motivation - very low costs

- beneficiary need to have an Internet access - for the network it is necessary to be formed in order to be able to insert information on line

ARIN 8 (S)

- convention presence - presence of activities requested by work market and developed inside the laboratory

- few instruments and spaces - voluntary participation

Working accompanying


Transferable if: - high integrated network with territory - key figure of sustainable transitions Transferable: the action is not tributary of local legislation, it principally leans on the coordination between the taking in charge structures and working world - network with the territory - coordinator human and management quality - beneficiary free participation Transferable if: - beneficiary free participation - motivation

T1 B C (S)

Working accompanying


- It is increasing the number of people who have the possibility to avoid the prison and pay their penalty by working for the community and - it is increasing the number of welcome centres or associations - It has become form many people in strained condition present in the district - presence of different experiences working together (network) - financing presence


- any specific financing

Transferable in territories with terms of useful social works instead of prison - if there are brief terms and not so heavy crimes

- little perseverance of users - strict selection

- beneficiary free participation - To insert Spanish courses for foreigners


Working accompanying

- informal relationships - formalization of cadre agreement - from the beginning involvement and motivation of leaders and cadres of the company - transversal project on different territories - social cooperative role in managing productive activities and stable connection with promoting enterprise - Penitentiary Administration cooperation - planning of phases - active cooperation of Municipalities and Provinces


- Complexity of authorization proceedings - Long times of planning and arrangements of experimentation star-up - difficulty in managing the connections among all involved subjects because of the so wide courses’ articulations

-Difficult transferability of relations, too much linked with the context - involvement and sharing of all actors since the beginning of planning process - motivation of profit and no-profit involved enterprises - availability of processing device (equal) - big enterprise involvement starting from leaders - subdivide and agree at the beginning of the project responsibilities and roles - promotion for visibility of enterprises involved in managing processes and relations through frequent informal reports

STRA.LI Project

Working accompanying

- to face two analysis dimensions: the prison dimension ( running more the risk of poverty and marginalization) and the complexity/specifity of working women condition - to exploit the type , leading and inspiring the applied method for the definition of integrated actions model


- absence of stable financing sources

The transferability of the model is limited By the presence of two pre-conditions: the Initiative should necessary be developed in Institutions where there is a significant female section; the initiative can have good possibilities of success only where it is possible to exploit professional products areas already started up , really admitting the alternation training/work also inside the prison- being the corresponding laboratories active- and using the presence of outside laboratories


Working accompanying

- possible taking in charge of few users, - economic sustainability of transition figure

-tutor figure, - strong empathic relationship.

Integrated interventions (P)


- Housing sources shortage

- partnership -managing quality

- need of a good cooperation Among all the partners


Transferable model of tutoring and social accompanying model in Prisons with treatment vocation and socially and culturally territories open and receptive - if there is the involved institution politic will - motivation of involved profit and not profit enterprises/sensitization work - trust relationships with the Direction Transferable operative model as a methodological and operative support available for transdisciplinary staffs operating in the area of projecting and realization of social and working reinsertion realization - institutional staff presence Transferable:the action is not tributary of local legislation, it principally leans on insertion structures coordination - network with the territory - coordinator management quality

CHAPTER 2 Normative frameworks of reference contests of notified excellence practices In this chapter, the normative frameworks of reference contests, sent by AGIS RESPIRO referents, are quoted and briefly described. This research activity, which permitted to individuate the national and local laws present in the territories in which the detected excellence practices are inserted, is useful both to insert the project partners signalled practices in their own contest and to detect the contests with a similar normative framework and where, therefore, an intervention to experiment successful experiences transfer, without legislative changes, could be possible. Here below are reported initially the “European reference framework”, the” national” ones (Italy and Spain) and subsequently the” regional and local” ones, briefly describing every law/decree/ agreement.

2.1 European

Recommendation n. 87(3) of Ministers Committee of European Community 12th February 1987 – European penitentiary rules Penitentiary work should be considered as a positive element of the treatment, of prisoner’s education and of the institute’s management. If possible, the work should be able to preserve and improve the prisoner ability to earn normally his living after dismissing. It should be offered a vocational training for jobs useful to prisoners who are in a condition to profit of then and, particularly, the young ones. Within the limits compatible with a rational professional selection, with administration possibilities and the institute disciplinary exigencies, the prisoners must be able to choose the kind of work they wish to do. Recommendation n. 12 of Ministers Committee of European Community 31st October 1989, about “Education in prison” This Recommendation has been realized with the contribution of a selected Committee of experts and it is inserted on the contents of “European Penitentiary Rules”. In the same it is confirmed the fundamental role that education has, both for individual growth and for the community one, but the brought true innovation 44

is to have put into relation, for the first time in European context, the tight link between prisoners and their previous problematic school experiences, being this last aspect object of strong quarrels in the analysed years. Recommendation n. 16 of

Ministers Committee of European Community to

Member States, relative to European Rules about Terms and Alternative Measures to prison, adopted by Minister Committee on 19th October 1992, in the 482° meeting of Ministers Delegates They have the goal of: a. to establish a set of rules allowing national legislators and the involved operators, the Authorities put in charge to decisions or the organizations charged of execution, to assure a right and efficient appliance of treatments and alternative measures to prison. Such an application must aim to preserve a necessary and hopeful balance between, on one side, the exigencies of society defence, in its double aspect of public order’s protection and application of rules, aiming to repair the damage caused to the victim, and, on the other side, to take into great account the necessities of the guilty person in terms of social reinsertion. b. to supply Member States with basic criteria addressed to integrate the creation and the recourse to treatments and alternative measures to prison, with the guarantee against the risk to damage the basic rights of people committing crimes, to whom the same ones are applied. c. the execution of alternative measures must be realized with a constant attention to individuate, that is to say in an adequate way to committed facts, to penal answer, to the personality and inclination of the subject. And the possibility to refer to a regulation established at international level should improve the experiences’ exchange, particularly in working methods area. Meant parallel to Penitentiary Rules of 1987, the present rules can not be considered as type-rules. They rather represent a set of exigencies, susceptible to be normally accepted and respected


Regulation (CE) n. 2204/2002 of the commission Article 2: “disadvataged worker� means any person belonging from category having difficulties to insert, without assistance, in the work market, that is to say any person satisfying one of the following criteria at least: i) any young person less than 25 or who has completed the full time education not more than two years before and has not obtained

the first regularly paid

employment yet; ii)any migrant worker moving or who has moved inside the Community or becoming resident in the Community to have a job; iii) any person belonging from an ethnic minority of a Member State, having to improve his linguistic knowledge, his vocational training or his working experience to increase his possibilities to obtain a stable occupation; iv) any person wishing to undertake or to take up again a working activity and who has not worked, nor followed training courses, for at least two years, particularly any person who has left the work for the difficulty to reconcile working life and family life; v) any adult person living alone with one or more children at charge; vi) any person without a school title of secondary level or equivalent, without a work place or going to lose it; vii) any person more than 50 without a working place or going to lose it; viii) any person unemployed for a long time, that is to say a person without work for 12 of the previous 16 months, or for 6 of the 8 month before in case of people less than 25; ix) any person recognized as affected by , at the moment or in the past, a dependence according to national legislation; x) any person who has not obtained the first employment regularly paid since he was submitted to a prison term or other penal term; xi) any woman from a geographic area at level NUTS II in which the middle unemployment rate is more than 100% of communitarian average since at least two civil years and in which the female unemployment has overcome the 150% of male unemployment rate of the considered area for at least two out of the three previous civil years.


Treaty of Lisbona (13th December 2007), signed by all European Union leaders. The treaty of Lisbona modify the treaty about European Union and the one establishing the European Community, in force at the moment, without however substituting them. The new treaty gives the Union the juridical

cadre and

instruments necessary to face the challenge of future and answer the citizens’ expectation. The Treaty of Lisbon improves the action cleverness of EU in different priority sectors for today’s Union and for its citizens. It is particularly diffused in “ freedom, security and justice”, to face problems such as fight against terrorism and criminality. It also completes The Chart of basic rights in European primary right, foresees new mechanisms of solidarity and guarantees a better protection of European citizens.

2.2 National Italy Constitution of Italian Republic Art.27:The penal responsibility is personal. The accused is not considered guilty up to the final conviction: the convictions can not consist in treatment contrary to human sense and must aim to re-educate the accused. Death’s sanction is not allowed. Law n.354/1975 – Regulation on Penitentiary Organization This law articles are concerned with: penitentiary treatment, execution of prisoners and internees’ rights, local penitentiary buildings’ characteristics, clothes, eating, ways of penitentiary treatment, groups and categories of prisoners and of internees. The participation of external community to re-educative action, education, work, work outside the structure. The prisoners and the internees can be entrusted to outside work in conditions suitable to guarantee a positive carrying out. However, if we deal with a person condemned to prison terms because of one of the crimes included in comma 1 of art. 4-bis, the possibility to outside work can be given after at least the suffering the third of a punishment and, anyway, of not more than five years 47

Concerning to people sentenced to life imprisonment , the entrustments can take place after the suffering of at least 10 years. In half-liberty regime the prisoner can pass part of the day outside the institute to participate to working activities, educational or, in any case, useful to social re-insertion. Law n.663/1986 (so-called Gozzini Law)

Changement to penitentiary

organization Laws Gozzini law of 1986 has been promulgated after penitentiary reform of 1975 and successive pronunciations of Constitutional Court,

to abolish all dangerous

presumptions foreseen by penal code, both the ones of qualified dangerousness, and the ones connected to some kind of crimes, and the presumptions against bearer of mental total and partial vice, solving the problem of the dual concept of social dangerousness- mind infirmity. In order to entrust the subject to work it has to be taken into account their wishes and aptitudes as well as the economic conditions of the family. Penitentiary institutes Directions, Departing from general account rules of the State and the ones of special account, can, provided that the authorization of the Grace and Justice Minister, send products coming from penitentiary works at the same price or also lower than their cost, taking into consideration ,as much as possible, the prices applied for correspondent products in the wholesale market of the district where the institute is situated. The prisoners can be entrusted to outside work in conditions suitable to guarantee the positive carrying out of foreseen goals of art.15. They are on the way to give their help without escort,

except it is thought necessary for security reasons.

When it is about private enterprises, the work should be developed under the direct control of institute direction, to which the prisoner is entrusted, which can use the inside staff and the social service. For each condemned person the decision to be entrusted to outside work becomes executive after the approval of supervision magistrate Law 56/1987 Art. 19 It foresees that prisoners have the possibility to enrol in the lists of employment and, until the state of prisoners is on , they are exempted from the confirmation of unemployment state. 48

Law n.407/1990 – Long lasting unemployment and CIG The workers beneficiary of this law are long lasting jobless people or workers in Extraordinary Integration Cash Earnings, with regular inscription to employment office since 24 months at least. The beneficiary companies, allowed to the drawn up of vocational training Contracts, for the employment at undetermined time of these categories of workers, are the ones that, at the moment of employing, have not working suspension in act, or they have not proceeded to staff reductions in the previous 12 months from the request itself. The incentive to employment consists in a reduction or in the total exemption from contribution on charge for employer for the following

36 months after the

recruiting and, particularly: - 50% reduction of socio-sanitary and welfare contribution due by enterprises, enterprises consortia, economic public institutions and free professions working on the national territory; - total exemption from duty to the payment of socio-sanitary and welfare contributions in the case of artisan enterprises and of enterprises operating in the South of Italy. Law n.381/1991 – Social Cooperatives Regulation Social cooperatives have the aim to pursue the general interest of the community to human promotion and to social integration of citizens through: a) the management of socio-sanitary and educative services; b) the development of different activities – agricultural, industrial, commercial or services-with the purpose to work insertion of disadvantaged people. In the cooperative developing the activities mentioned in art.1, comma 1, letter b), disadvantaged people are considered: physic, psychic and sensorial invalidity, the ex-in-patients of psychiatric institutes, the subjects under psychiatric treatment, drug-addicts, alcoholic addicts, the underage able to work and in difficulty family situations, the condemned people admitted to alternative measures to prison according to art.47, 47-bis, 47-ter and 48 of law 26th July 1975, n.354, as amended by law 10th October 1986, n.663. Besides disadvantaged people are considered the subject indicated with the decree of the Ministers Council’s President, after proposal of Work and Social Security Ministry , together with the Health Service Minister, with Inside Minister and Social Affair Minister, heard the central commission for cooperatives established by 49

art.18 of above mentioned legislative decree of the temporary Chief of State 14th December 1947, n.1577 and following modification. The disadvantaged people mentioned at comma 1 must constitute at least the 30% of the cooperative workers and, compatibly

with their subjective state, be

member of the cooperative itself. The condition of disadvantaged person must results from the documents coming from public administration , excepted for the right of privacy. The total rates of contribution for the compulsory socio sanitary and welfare insurance due by social cooperatives, in accordance with the paid salary to disadvantaged people of this article, are reduced to zero. Regions adopt type-conventions for the relations between social cooperatives and public administrations operating inside the region, considering requirements of operators professions

and the application of contract rules on force. They also issue rules

addressed to promotion, to support and to social cooperation development. Law n.196/1997 . Rules concerning employment promotion Art. 1 : Contract of services supply of temporary work Art.18 Educative and orientative trainings In order to realize moments of alternance between study and work and to facilitate the professional choices through the direct knowledge of work world, there is the promotion of practical trainings and stages initiatives for the subjects who have already performed the school’s duty. The forecast of relations lasting, not being working relations, is not more than 12 months or 24 months in case of people with handicap, to be modulated according to the specificity of different kinds of users. Law n.165/1998 (so-called Law Simeoni-Saraceni) – Condition to be admitted to alternative measures It concerns the amendment to law 26th July 1975, n.354, and particularly the prerequisites to be entrusted in trial to social service. In general, it allows the condemned people to be able to have access to alternative measures to terms (entrustment in trial and half-liberty) immediately after the judgement. Law n.193/2000 – (Law Smuraglia) – Rules to favour prisoners working activity. It foresees contribution facilities and fiscal incentives to the enterprises employing prisoners allowed to work outside the Penitentiary Institute (art.21 L 374/75, or to 50

those enterprises that, engaged in the organization of working activities directly inside the Penitentiary Institutes, employ prisoners. The facilities become concrete in a monthly tax of 516, 46 euro for the enterprises employing prisoners admitted to art.21. It is applied in the same way also in case of work prosecution with exprisoners, employed during the detention, in the 6 following months after dismissing. Besides it is foreseen the same credit measure, for each formed worker, through vocational training activity, aiming to prisoners’ employment. On the contrary, the companies that want to start productive or service activities inside Penitentiary Institutes are given an 80% reduction of contribution for the compulsory socio-sanitary and welfare insurance for any employed prisoner. The enterprises employing prisoners for inside work are granted with both the benefits, until 6 months after dismision; contribution relieves and monthly tax facilitation (516,46 euro). Penitentiary administrations, central or peripheric, draw up suitable conventions with public or private subjects or social cooperatives interested in supplying prisoners working opportunities. Conventions regulate the object and the conditions of work activity development, the education and the salary treatment, without charges to public financing. In the conventions with penitentiary administration should be defined also the salary treatment, in a measure not lower to what foreseen by rules on force concerning prison work. D.L.n.181/2000 –Regulation to facilitate the match between demand and supply of work The decree determines the potential subjects usufructuary of promotion measures to work market insertion and defines the unemployment conditions, giving addressed criteria about it also to adequate the system of matching between demand and supply of work to the community addresses meant to promote preventive strategies of young people unemployment and long lasting one. For the purpose of the decree it is meant for: - “long lasting unemployed people”, those people who, after missing a work place or having stopped an autonomous activity, have been looking for a new occupation for more than 12 months;


- “never-working people since a long time”, those people who, without having developed previously any working activity, have been looking for an occupation for more than 12 months; - “unemployment state”, the condition of the unemployed person or never working one who is available immediately to the development of a working activity: - “competent services”, the employment centres of article 4 of legislative decree 23rd December 1997, n.469 (decree regulating the awarding to regions and local institutions of functions and tasks relative to placing and to work active policies, inside a general role of addressed, promotion and State coordination. To fight against long lasting unemployment, the competent services the subject are called for periodic interviews, giving at least the following interventions: a) orientative interview within 6 months from unemployment state b) proposal of adhesion to initiative of working insertion or education and/or professional ri-qualification: concerning women looking for working re-insertion, not later than 6 months from the beginning of unemployment state; concerning long lasting unemployed, not more than 12 months from unemployed state beginning. Law Cadre n. 328/2000- Law cadre to realize the integrated system of interventions and social services It assure to people and families an integrated system of interventions and social services, it promotes interventions to guarantee life quality, equal opportunities, no discrimination, citizenship rights; it prevents, cancels or reduces the conditions of disability, need and individual and family inconvenience, coming from an inadequate earning, social difficulties non-autonomous conditions, according to the principle of subsidiary, cooperation, effectiveness, Efficiency and economy, homogeneity, financial and patrimonial covering, responsibility and oneness of administration, autonomy of organization and regulation of local institutions. DPR n. 230/2000- Regulation about rules of Penitentiary Organization and about privative and restrictive liberty measures This regulation is concerned with penitentiary treatment and dispositions relative to penitentiary organization.


D.L. n.274/2000 – Proceedings in the presence of pace judge Art.54 Public utility work. The pace judge can apply the term of public utility work only on charged request. It can be neither less than 10 days nor more than 6 months and it consists in the performance of not paid activity in favour to the community to develop for the State, Regions, Provinces, Municipalities or for institutions or organizations of social and voluntary assistance. For term’s estimation, a work day of public utility consists in the performance, even not continuous, of two hours of work. D.M. 9.11.2001 – Contribution relieves in favour of social cooperatives, relatively to the salary given to prisoners or committed people in penitentiary Institutes, to the ex-in-patient of psychiatric judiciary hospital and to people condemned allowed to outside work The total amount of rates for the compulsory socio-sanitary and welfare insurance due by social cooperatives, in accordance with the paid retribution to people inside penitentiary institutes, to ex-in-patient of psychiatric judicial hospitals and to people condemned admitted to outside work (art.21) are reduced of about 80%, both concerning the rate at employer’s charge and concerning the rate at workers’ charge. D.M. n.87 of 25th February 2002 - Regulation with tax relieves to enterprises assuming prisoner’s workers The decree quotes the new operative instructions from the Minister and I.N.P.S., for the application of law n.193/2000 with regards to penitentiary work. They decide the disadvantaged subjects for whom the employer can request tax relieves or a tax credit. D.L. n. 297/2002- Amended dispositions to facilitate the match between work demand and supply It introduces same amendments to legislative decree 21st April 2000, n.181 The basic principle of this decree (to improve the matching between work demand and supply and to optimize the informatics instruments) have been established to individuate the potential subjects addressees of promotion measures for the insertion in the work market, defining the unemployment conditions, according to


communitarian addresses, meant to promote preventive strategies for young people unemployment and long lasting one. They define the communication model, the transmission format and the model of classement for the data inside the database card and in the professional one of the workers, constituing the base of the data of work informative system. The ordinary and special employment lists are abolished, excepted for the ones relative to art.1 of Legislative Decree of Republic President 24th September1963, n.2053 (re-organization of employment service for show business workers), from the article 6 of law 23rd July 1991, n.223 (Rules concerning wages integration and staff exceeding- mobilities lists), from the article 8 of law 12th March 1999, n.68 (rules concerning disable work right) The private work employer and public economic institutions proceed in the direct employment of all workers for any kind of work relation, excepted for the duty of employing through competition eventually foreseen from the statue of economic public institutions. Law n. 30/3003 – Law on the work market The purpose is to realize a coherent and efficient system of instruments meant to guarantee transparency and efficiency to work market and improve the abilities of professional employment of unemployed people and everybody who is in search of the first occupation, particularly for women, for young people and for disadvantaged subjects. Managing principles and criteria: a)simplification and rationalization of procedures of matching work demand and supply b) modernisation and rationalisms of public employment system, in order to make it more efficient and competitive, according to a discipline centred on: respect of competences requested by constitutional law 18th October 2001, n.3; support and development of female and juvenile working activity, as well as support to the old workers reinsertion; promotion of coordinating forms and link between private and public operators, for a better running of work market, with respect to regions and provinces respect; coordination of dispositions on the match between work demand and supply with the discipline on work subject of non-communitarian citizens, with respect to regulation in force, so to prevent the adoption of irregular form of


work, also juvenile and hidden ones and in order to simplify the procedures of work authorizations issues. Dlgs n. 276/2003 – Implementation of power of attorneys concerning occupation and work market as per law 14th February 2003, n.30 The dispositions of present legislative decree are ranked in the area of community orientations concerning occupation and permanent learning and they have the purpose of increasing the worker’s freedom and dignity, the parity between men and women, and the same opportunities for both the sexes, the rate of unemployment and to promote the quality and stability of work, also through contracts with educative contents and contracts with modulated hours according to companies hours and the workers’ aspirations. Besides they have the purpose to realize an efficient and coherent system of instruments meant to guarantee transparency and efficiency to work market and better the ability of professional insertion of unemployed people and everybody who is looking for the first occupation, with particular references to weak sectors of market work Law n. 241/2006 – Indult’s grant This law establish the indult’s grant for all the crimes committed until the 2nd May 2006, with a term of not more than 3 years for prison and not more 10.000 € for money term alone or together with prison judgements. No application of exemptions as per last comma of art.151 of penal code. It reports , then, all the committed crimes which benefit of the indult. It has also excluded the crimes for terrorism (sub service association comprehended), slaughter, armed band, slavery, underage







kidnapping, recycling, production, traffic and detention of drugs, usury and the ones concerning mafia.

The law has established also that indult could not be

applied to temporary accessory terms, as the interdiction from public offices. It is also foreseen the revocation of the benefice in case of perpetration, within 5 years from the date of putting in force of the law, of a crime not-culpable for which it is given a prison term of not less than 2 years.


Law n,125/2008 – Security package The law introduces the expulsion for foreign people imposed with a penalty of more than 2 years, (the previous rule foresaw the expulsion for penalty of more than 10 years); it increases the time of prison for the crime of false statement or a declaration to a public official about the identity or about personal or anybody else ‘s qualities; it considers aggravating for the crime the irregular presence on Italian territory; it calls the Temporary Permanence Centres (CPT) as Identifying and Expelling Centres. Spain Spanish Constitution Art.25: 1. Nobody can be condemned for actions that, when committed, were not considered crime, according the on force legislation at that moment 2. The terms preventing from freedom and the security measures are oriented towards the social re-education and cannot consist in forced works 3.The civil administration can not impose sanctions implying freedom loss Penal Code – Organic Law n.10/1995, amended by Organic Law n. 15/2003 Art.35: It consists in terms of freedom loss prison, house arrest and personal responsibility for fines missed payment Art.36: The imprisonment has a minimum term of 3 months and a maximum of 20 years When the term of imprisonment is more than 5 years, the prisoner’s classment at the third degree of penitentiary treatment3 will not be able to be effected until the middle of the term 3

The art.100 of Penitentiary Regulation said that prisoners are to be classified in”treatment degrees”. This comes from a modern postulate of treatment individualization, on the contrary of the classic idea of “unique prison”. The classement, in a grade or another, will determine the kind of penitentiary Institute to which the prisoner will be destinated. There three kinds: closed, ordinary, open regime, corresponding respectively to 1°, 2° and 3°degree of treatment. To have classement a prisoner is to be defined. Starting from his entering the institute, the treatment équipe has two months time to prepare the classement proposal, which will be discussed and decided in the committee of Treatment Council. The criteria determining the prisoner’s classement in a grade or another one of the treatment are, synthetically: the term duration, the relevance of criminal facts and social alarm impact of the same, the recidivism, the lasting and intensity of criminal career, the effective time of the served prison and the remaining to serve to reach the three quarters of the term, the change reasons, the professional qualification and the elements of outside support, the possibility of employment in outside working activities, the behaviour inside the institute, the supposed behaviour, the subject personality.


Art.87: Drug addiction The Judge or the Tribunal can allow the suspension of term’s execution fro crimes of not more than 5 years if the crime has been perpetrated because of drug addiction, if the is certified the condemned person is detoxifying or is undergoing a treatment. If the condemned person is a recidivist, the Judge and the Tribunal will evaluate the opportunity allow or not the suspension. The term execution suspension will be always conditioned by the fact that the guilty does not perpetrates the crime in the signalled period, from 3 to 5 years. The suspension periods elapsed without committing a crime, the Judge or the Tribunal will concede the term’s remission if it is proved the detoxication or the continuity of treatment. On the contrary he will order the term’s accomplishment, or an extension of the suspension for a period of not more than 2 years. Art.89 Foreign people The terms privative of freedom of less than 6 years given to a foreign person legally non-resident in Spain will be substituted in sentence with the expulsion from Spanish territory, except that The Judge or the Tribunal, exceptionally and with adducing reasons, decides the nature of the crime justifies the suffering of the punishment in a Spanish penitentiary. In the same way, he will allow the expulsion for terms of 6 years or more, in the case of acceding to third degree of treatment or after the ¾ of the termArt.49 – Work for community benefit The work for community benefit, that must not be imposed without the prisoner’s agreement, is an unpaid service in particular public utility activities, which can be works for caused damages’ reparation or as assistance to the victims. The term can not be more than 8 hours per day. The execution will take place under the control of Penitentiary Security’s Judge, who will report information about work development to the Administration, to public institution or association where the services are performed. Social Penitentiary Services, necessary controls made, will communicate to Penitentiary Security’s Judge the relevant facts ( he is absent at work, his efficiency is very poor, etc.) Penitentiary General Law n.1/1979 The penitentiary institutes ruled in this law have as final purpose the re-education and the social re-insertion of people condemned for terms and privative freedom’s 57

measures, such as prison and the custody of prisoners and condemned people- They have also in charge the assistance and help of prisoners and people going to be dismissed. Royal Decree n,190/1996 concerning penitentiary rules Art. 83: Purposes and principles of open system: open system penitentiary activity aims to improve the abilities for social inclusion of prisoners classified with the third degreeThe exercise of these functions is based on the following principles: mitigation of control measures, except for the creation of programmes for monitoring and evaluating the realized activities inside and outside the institute; autoresponsibility, through the incentive for participation of prisoners in activities’ organization; social integration through social services of the community to facilitate the full participation in the life of the family, social and working: prevention to avoid the family and social destructuring; coordination with public organisations and institutions or private ones, operating to the prisoners reinsertion, promoting common action criteria for the integration in the society. Art.86.4 : In general, the minimum time period of staying in the outside Centre will be of 8 hours per day, sleeping inside the institute, except when, the prisoner accepts the control of his presence outside the centre through informatics devices supplied by Penitentiary Administration, in which case he will stay in the centre for the fixed time in his treatment programme Art. 100.2: In order to make the system more flexible, The Technical Equipe can propose to Council Treatment that for each condemned person is to be adopted a model for the term’s execution in which it can be combined the characteristics aspects of each degree of treatment. Art.182: It can be authorized the assistance in extra-penitentiary institutes, public or private, for the prisoners of third degree, who need a specific treatment, like drug addicts, accounting to the Security Judge. The authorization undergoes some conditions: the detoxifying programme must be approved by the holding institutes; there is also the need of permission to the engagement to respect the life regulation of the holding institute; the monitoring programme must comprehend the established controls; Penitentiary Administration prepares the conventions with the other public administration or with institutions cooperating for the execution of security measures, according to Penal Code. 58

Art.192 : The third degree classment’s prisoners satisfying the requirements established by Penal Code will complete the term's remaining in a situation of conditioned freedom, according to what said in the Code. Royal Decree n.515/2005 It establishes the term’s execution conditions through the work for community benefit, security measures, term’s execution suspensionArt.4: The work for community benefit will be facilitated by Penitentiary Administration that could establish the conventions with other Penitentiary Administration or Public or private institutions, developing activities of public utilities. These administrations can assume the functions of work management, counselling, monitoring and assistance for condemned people, under the supervision of penitentiary Administration. The prisoner himself

can propose a

work, sending a report to Security Tribunal Law n.44/2007 about regulation of insertion enterprise It has the purpose to regulate the juridical system of insertion enterprises and to stabilize a structure promoting the work insertion of people in social exclusion state.

2.3 Regional and local Basques Countries Law n. 5/1996 on social services Object of this law is to promote and guarantee in the Autonomous Community of Basques Countries, through the management of a social services integrated system of public responsibility, the right for all citizens for these services so to prevent and eliminate the causes of social exclusion and of disparities, to promote individual social integration, to encourage the complete and free development of individual people, adapting it to the actual model of society. Law n.12/1998 against social exclusion


This law aims to: - to discipline, inside of Basque Autonomous Community, the social and economic instruments, necessary to prevent the risk of personal , social and work exclusion; -to contribute to the insertion of people who have few personal , social and economics sources , sufficient to develop an independent life ; - to establish the institutional organization and the necessary programmes to support the efforts of prevention from people exclusion and insertion. Law n. 18/1998 concerning prevention, assistance and insertion about drug addiction It has the aim to discipline, within the power area corresponding to Basque Autonomous Community, a series of action addressed to drug addiction and to assistance and insertion of drug addicts. Piemonte Region Drp n. 24/1981- Programmatic lines of intervention about maladjustidity, deviancy, criminality This resolution represents the reference for regional policy and for the concrete start of specific initiatives and interventions linked to prevention, education interventions, vocational training and work addressed to underage and adults, sources to start intervention inside penitentiary structures, net work. Agreement Protocol of Region Piemonte- Justice Minister of 4.12.1992 It gives the address lines in the sector of deviancy, criminality and penal execution, the common engagements and the mutual competences are defined. Regional Law n. 28/1993, amended and integrated by Regional Law n. 22/1997 (Title II)-Exceptional measures to incentivize the occupation through promotion and support of new entrepreneurial initiatives and for the insertion in new work places addressed to disadvantaged subjects The purpose of this law consists in the incentive to create new work places drawn up with contract recruiting at undetermined time in favour of subjects weak on the work market, such as unemployed, peoples aged more than 50, ex.prisoners for whom the last custody is not preceding more than 5 years, prisoners in alternative 60

measure or admitted to outside work o in conditioned freedom, prisoners waiting for judgement, drug addicts, alcohol addicts. Regional Law n.18/1994 – Rule to put into action law 8th November 1991, m.381- Discipline of social cooperative It answers to the convincement about difficulty in working insertion of disadvantaged people, because besides frailness of personal specific motivations, pretty always they are very poor of professional qualifications and very often they are bearer of a second or third diagnosis (prisoner or ex-prisoners and at the same time drug addicts, illegal immigrants, with sanitary pathology pointing out a significant degree of invalidity, with psychic trouble,…). The insertions of disadvantaged people must make use of the support of tutors prepared, socially motivated, efficient and must at the same time make use of insertion places able to welcome, take care, offer listening, confront, discover, detect, canalize personal sources to let him express and experiment up to make autonomous and fully responsible the disadvantaged person. Regional Law n. 45/1995 – Employment of semi-liberty prisoners, admitted to outside work, entrusted in trial to social service or in house detention for socially useful works (already term law 1/1990) Sources are guaranteed to activate and realize some projects noteworthy for the quality of interventions, for the professional task performed, for the process of resocialization activated through the set up relations and the predisposed net work. The law states that the realization of works and services of local interest as a protection for the environment must be accomplished through the prisoners’ employment, favouring in this way their social and working reinsertion. The responsibility of projects management is on charge at proposing local public Institutions, which therefore engage themselves to take care of and in charge the prisoners admitted to the realization of the project. Every year, since 1995, Piemonte Region has assured the availability of economic sources to guarantee the offer of working opportunities for 70/80 prisoners to realize on the average 20/25 projects.


D.G.R. n. 52-11390/2003 – Guide lines for the functioning of Local Operative Groups Groups composed by operators of Penitentiary Administration, of Local Institutions, of social and sanitary Services, of working and voluntary people world coordinating and planning interventions in the sector of contrast against deviancy and criminality and in favour of people on penal treatment and ex-prisoners and coordinated by Local Institutions (Provinces/Municipalities). Task of GOL is the one of preparing a project in the sector through an annual work plan considering the strategies of intervention individuated by different components, of emerging needs and available sources. The started actions by GOL are: - to promote on the territory a social politics aimed to prevention of maladjustment and Criminality; - to involve all the institutional and associative realities present on the territory stimulating the creation of an integrated network of public services and voluntary work; - to define integrated courses both in the project initial phase and in the realization phase, individuating, as centre of the intervention, the unman person, taking into account his abilities and his needs on one side and of services , of opportunities and of available sources put into the field by different subjects composing GOL, with relation to their

competences and purposes on the other

hand; - to better communication among different components, to develop the net work, to coordinate the initiatives and to favour the development of common operative practices; - to prepare integrated work’s methodologies, taking into account competences and constraints of each institution and allowing to synchronize times and procedures; - to individuate monitoring ways and projects control allowing an attentive evaluation of what realized and of the use of engaged sources; - to express opinions, relieves, recommendations and proposals concerning activities and Services relevant in the sector; - to organize interventions of citizens sensitization.


Regional Law n. 1/2004 – Rules for the realization of integrated regional system of social interventions and services and reorganization of reference legislation Piemonte Region establishes the rules for the realization of integrated regional system of social interventions and services and for their exercise, in order to favour the person’s welfare, the prevention of discomfort and the improvement of life’s quality. The people who have the right to benefit from social performances and services are the resident in the territory of Piemonte Region, the citizens of States belonging from European Union and their relatives, the foreign people individuated according to article 41 of legislative decree 25th July 1998, n. 286. The access to the services is guaranteed through: a) uniformity of proceedings to access to services in every territory area; b) regular and effective information about services offer and relative costs; c) orientation and accompanying, particularly in favour of people and families in weak conditions, non-autosufficient or dependence, to the service access ; d) transparency in the management of waiting times ; e) observations and monitoring of needs, of sources and realized interventions D.G.R.










implementation of L.R.n.45/95: Employment of prisoners in half-liberty, or admitted to outside work, entrusted in trial to social service or house detention, for socially useful works. Regional Operative Programme FSE ob. 3 2000-2006 – Measure B1 This program was born from a competition notice with open procedure public notice for the entrustment of actions preventive and curative of long lasting unemployment in the territory of Verbano Cusio Ossola province to favour matching between supply and demand with orientative counselling service, assistance to addressed beneficiaries. This programme is directed to favour: - Centrality of support to income as a support to the participation of involved users - Integration between actions foreseen by PQR and actions and/or services activated by the Employment Centre - Strengthening of the role and the involvement on the territory of services socio welfare, sanitary, third sector, educative agencies and enterprises system 63

- Favour institutional link - Same opportunities Regional Operative Programme FSE Purpose “Regional competition and employment” 2007-2013 – Axe III. Social inclusion

Lombardia Region Agreement Protocol between Justice Minister and Lombardia Region of 22.2.1999 D.g.r. n. 41826/1999 Programmatic lines agreed between general Direction of education and work and regional superintendence of penitentiary administration for the presentation of projects FSE 1999 ob.3 axe 3, sub-axe 3, in favour of people undergone restrictive measures of personal freedom. Regional Law n.1/1999 - Regional policies of work and employment centres The purpose is to favour and incentivize the start up of new entrepreneurial activities, of autonomous and independent work, with particular attention to weak bracket, through a financing grant at concessional rate. The people, who can have the access to the benefits foreseen by law, are autonomous workers, individual enterprises, social cooperatives, people societies and capital societies, which have the operative seat in the area of Lombardia Region and for investments effected in Lombardia. Query of 1/12/1999 of Employment Regional Commission of Lombardia The Work Ministry, on query of Employment Regional Commission of Lombardia “ concerning incidence of doing house works inside the penitentiary institutes on the maturity of seniority in enrolling unemployment lists”, dated 1/12/1999, answered in this way “ we agree about the solution according which, the conditions recurring, the work done in prison by the prisoner, can allow the maturing of enrolling the long lasting list” Regional Law n. 13/2003 – Promotion for the access to work of disable and disadvantaged people 64

With this Region and Provinces want to promote the access to work for disabled people through: - initiatives of education, training, orientation, transition to work, as well as requalification; - an integrated services system for work, socio-rehabilitative, training and educative, also of tutorial accompanying to the work place; - ways of support and accompanying for employer. Law disposals, aiming to support the working insertion of disable people, are extended also to “disadvantaged people” , as per law 381/1991 Cadre Agreement 3.3.2003 between Lombardia Region and Justice Ministry To make human prisons, to allow the recovery of prisoners and guarantee more safety to citizens. Three main points are the object of the agreement: wealth, reinsertion and prison building. Concerning wealth, Lombardia penitentiary institutes are guaranteed the possibility to use the hospitals and specialist cures present on the territory, with particular attention to the sectors of mind diseases and drug addictions For the reinsertion it is foreseen to give further impulse to education and training, with the formal engagement from Ministry and Region so that a quote of orders of public institutions are devolved to cooperatives and consortia employing prisoners and ex-prisoners. Finally, as far as prison building is concerned, it is deferred to finding the suitable seats where can be realized sections at mitigated custody and sections devoted to the execution of alternative measures to prison. Resolution of Regional Committee n.7/18409 of 30.7.2004 Address lines for the promotion and the financing of projects and interventions in favour of prisoners and/or people undergoing measures of restrictive freedom – Priority and project actions financeable for the biennium 2004-2006 Regional law n.8/2005 – Regulations for the protection of people restricted in penitentiary institutes of Lombardia The Region, according to PRAP and the centre for Underage Justice, contributes to protect the dignity of people (young and grown-up) restricted in institutes or undergoing alternative measures or penal proceedings. Particularly it promotes 65

actions to favour the least possible recourse to measures privative of freedom, as well as the recover and reinsertion in the society of people undergoing such measures, involving for this purpose local sanitary companies (ASL), local institutions, the third sector and voluntary people. For the restricted people regional intervention are devoted to assure


conditions to free citizens: - protection of restricted people wealth: it guarantee pharmaceutical and specialist assistance, through ASL and hospitals. In the area of drug addiction the Region addresses and promotes the realization, in the ASL, seats of penitentiary institutes, of integrated equips assuring assistance performances to prisoners. It also guarantees interventions of sanitary prevention , included intervention of infectious diseases’ prophylaxis. - Treatment

and socio-educative activities: it promotes, favours and finances

interventions and projects, intra and extra moenia, devoted to support and develop the social reinsertion course. - Working activities: it supports the start up and the development of orientative activities, counselling and work motivation. It promotes, supports and finances specific projects, even experimental ones, in order to favour the participation of people undergoing measures privative and limiting personal freedom in the area of social entrepreneurship. It promotes besides form of promotion such as work-grant, stages, lowering of social security contributions, in favour of enterprises employing subjects admitted to outside work or to alternative measures. Region has functions of coordination among different institutional levels for the carrying out of present law disposals, it promotes ways to verify the development conditions. Regional regulation n. 013 – Definition of the tasks of prisoners’ authority, according to art.10 of regional law n.14thFebruary 2005 n.8 Resolution Regional Council n. VIII/25 of 26.10.2005 Regional Development Programme It foreseen among its priorities the strengthening of actions for the development of integration and reinsertion of people in penal execution


Circular n. 48 of 27.10,2005- Guide lines for the definition of Area Plans – 2° triennium (concerning area planning and penal area planning) Regional Law n. 22/2006 – Work market in Lombardia With this law, Lombardia Region intervenes in modernisation process of services and of instruments for work and starts up the market reform in order to promote the occupation development and to strengthen the instruments for matching supply and demand, also through the services integration given by public and private operators. Regional









experimentation of local networks for the social reinsertion of people in penal execution – II year Regional Council Resolution n.VIII/4782 of 30.5.2007 – Criteria and priority of intervention for the projects financing of prevention. Recovery and reinsertion of people in penal execution Regional socio sanitary plan 2007-2009 It foreseen in the area programmes of social inclusion the development of an integrated penitentiary system and territory system. Milano Province and Monza-Brianza territori Milano Province (2004) – Notice for the realization of intervention to value on the national found for employment The purpose is to improve the occupability of people with occupation difficulties and at risk of social marginalization, through instruments of working active policy, supporting enterprises with the intent to employ people with occupation difficulty, in the specific incentivising the employment of people over 45’s and giving workgrants and tutoring services for restricted subjects. 2.000.000 Euros destined to this action to be realized through accredited realizing institutions, up to the their exhaustion


Resolution of Province Council of 14.12.2004 – Establishment of rights warrantor for people limited in their personal freedom The first purpose qualifying the rights warrantor is represented from the protection of person inviolable rights, particularly for subjects deprived or limited in their personal freedom.The Warrantor, who in the present regulation cadre has not specific and formalized powers, must get in touch with all the entities subjective and collective, institutional and social operating in the varied world of freedom restrictions, prison first of all. In synthesis the figure of Warrantor developes his activity interacting in the constant link of a plurality of intervention lines and particularly: - he promotes a culture of punishment humanization ( also through public sensitization initiatives on basic human rights’ subjects); - he operates in accordance with other public institutions for the use of all rights by people prisoner and limited in their personal freedom; - he exercises functions of observation, survey and signalization of eventual violation of rights to competent authorities. He has been appointed by Province Council with session of 13.7.2006 He holds the office within the limits of province President’s mandate; the assignment is not renewable more than once. Conference of statutory auditors of ASL MI 3 Monza – Address act for the promotion









disadvantaged people living in the Municipalities of ASL3 Monza The statutory auditors, assembled in the Conference of Statutory Auditors ASL MI 3 Monza on

11th November 2005, in Monza District Prison, engage themselves in

favouring the working insertion of disadvantaged people, applying all the possibilities foreseen by law (art.5 law 381, reserved or rewarding competitions for the enterprises making available working places for those people and cooperating with the services for working integration). Besides they engage in soliciting the agencies of productive world to favour orders for prison work, for the people in restricted freedom and for all disadvantaged people. The give mandate to Conference of Statutory Auditors ASL MI 3 for preparing a document in this sense which could be deliberated in every District assembly and subsequently it could be deliberated in every Municipality Committee and/or Council of ASL MI 3 Municipalities. 68









Municipality for increasing the value of Warrantor Monza Municipality and Milano Province with this protocol subscribe a linked engagement on support for the activities of Warrantor for the rights of people limited in freedom, putting at disposal human and economic sources necessary to perform the tasks. Plan of Area ASL 3 MI Monza-Brianza . Projects – Prison area projects The cooperation

with social services of penitentiary Administration has been

started since the previous triennium. Particularly, the regular participation of representatives of CSSA (now UEPE) to the works of New Poverty Table has allowed to individuate possible plan of intervention inside the area planning in favour of people in outside penal execution. In this way, house and work have become basic subjects around which, in the near future , there will be the development of new forms of cooperation with Municipalities social services and Third Area organizations. The follow-up of Prison project – managed by Monza Municipality, through the contribute of sources of all the seven areas- will constitute another relevant intervention plan in this area.

Milano Municipality Milano Municipality Council – Agenda of 22/3/04 to promote the working insertion of ex-prisoners involving municipal companies The Mayor and the Committee engage themselves in promoting working insertion of ex-prisoner people also through the support of realities operating in this sector and involving in this choice also the municipal societies, controlled by Municipality and the liked societies in order to make them put at disposal work places subscribing agreement protocols aiming to working insertion. Area plans of social interventions and services 2006/2008 Milano Concerning grown-up prisoners and ex-prisoners, Milano Municipality, since 1993, has been developing activities for coordinating institutions, associations of social private and of voluntary people, assembled in the Prison and Territory Observer, 69

the finality of which is to improve the cooperation among the active realities in the area and to point out present needs. It has supported relevant projects realized with the cooperation of social private inside the 3 prisons of the city, relative to prisoners’ assistance, welcome and living , accompanying, activities of socio-cultural and sport nature and work-grants. Pavia Municipality Purposes chart between Pavia Municipality and the Territory Prison of Pavia, 5/12/2003 The parts engage and agree what follows: - to meet periodically to confront and mutually exchange information in order to individuate suitable and shared initiatives; - to allow Pavia Municipality, through their representatives and operators, to meet periodically prisoners representative to better know and evaluate the problems and the interest exigencies; - to incentivise, by Social Services Sector of Municipality, in the allowed limits by the regulation in force, the realization of initiatives and interventions more requested by prisoners; - to proceed to eventual up-datings and adjustings of the present chart subject to shared agreement among the parts. Area Social Plan of Pavia District – Triennium 2006-2008 For “prison” target it is foreseen the formulation of proposals aiming also to work insertion of individuals, according to a treatment programme agreed with the operators of the educative area of Territory Prison of Pavia, specific for the people in internal penal execution, while for the subjects in outside penal execution is foreseen the connection to the project “ On the way” that foresees the following phases: - To activate on the territory the research of sources (Social Cooperatives, Companies, Public Institutions, Private Institutes, etc.) for the socializing insertion of the user, keeping Relations with “companies’ referents”; - To manage the relational aspects with the interest and, if possible, with the belonging family;


- To prepare personalized projects, aimed to facilitate education and working insertion of the subject through autonomy courses, incentivised also with “Socializing Bonus”, “ Working Trainings”, and “Working Grants”; - To foresee ways of matching user/company - To activate “Socializing Courses” inside S.I.S., as well as “Working Training” or “Working Grant” inside S.I.L., with the consequent activities of tutoring, company ‘s monitoring and Periodical control. Emilia-Romagna Region Agreement Protocol between Emilia-Romagna Region and Justice Ministry (1987) Drawn-up the day after Gozzini law (663/1986), it concerns “territorialism”, sanitary assistance and health in prison and “ typology differentiation of present institutions”. Agreement Protocol (1/12/1993) among Regional Super intendancy of EmiliaRomagna Penitentiary Administration, Regional Conference of Justice Voluntary Work and Emilia-Romagna Region It deals with the relevant role that Voluntary Works carries out in social reinsertion of the people who entered the penal circuit, indicating also the areas in which the participation and cooperation must be searched and solicited, as well as the activities which could effectively be planned and organized together. Regional law n. 7/1994 – Rules for the promoting and development of social cooperation, activation of law 8th November 1991, n. 381 The law dictates rules: a) for the institution of regional register of social cooperatives; b) to determine ways of activity’s link of social cooperatives with the activity of socio- welfare , sanitary, educational, vocational training public services and with the activity of employment development; c) to fix the criteria to which have to adapt the conventions between social cooperatives or their consortia and public institutions; 71

d) to define promotion measures, support and development of social cooperation; e) for the institution of Regional Commission of social cooperation. Agreement Protocol (5/3/1998) between Emilia-Romagna Region and Justice Ministry for the coordination of intervention addressed to charged underage and to grown-up undergoing measures restrictive of freedom This protocol established local Committees about penal execution- grown-up area in every territory seat of penitentiary Institutes and CSSA (now UEPE) Agreement Protocol (1/12/2003) among Regional Superintendence of EmiliaRomagna Penitentiary Administration, Regional Conference of Justice Voluntary work and Emilia-Romagna Region PRAP and Emilia-Romagna Region recognize the Regional Conference

of Justice

Voluntary work as a referent subject for programmatic choices concerning intervention areas of Voluntary work, in its different forms and expressions , in the area of justice. PRAP, Region and Conference engage, through the constitution of work group named on purpose, to promote common intervention lines facilitating the activity developed by voluntary people in order to support, social reinsertion and health promotion of people in penal execution, as well as activities of penal mediation. PRAP, Region and Conference recognize local Committee for Penal execution grown-up as the organism inside which it will be presented the projects and the initiatives concerning Voluntary work. PRAP, Emilia-Romagna Region and regional Conference engage themselves to favour the drawn-up of operative protocols and conventions among Penitentiary Institutes, Direction of Centres of Social Service for Grown-up (now UEPE) and Associations of Voluntary work , following guide lines indicated. Regional Law 17/2005 – Rules for promoting occupation, quality, work safety and regularity, substituting Regional Law 45/1996 – Measures of Work Regional Policies Region supports the acquisition of stable working conditions through instruments such as

the allowance of individual formative cheques, the construction of

competences balance, the incentive to enterprises for the transformation of work relations at high risks of precariousness in relations of subordinated work at undetermined time, stimulations to employment of weak brackets. The law 72

foresees that Region and Provinces, together with local institutions and social parts, intervene for supporting projects addressed to training, orienting, requalification and re-insertion of interested workers, also through measures of individual accompanying. Agreement Protocol (1/04/2008) subscribed by CNIPA ( National Centre for informatics in public administration), Justice Ministry and Emilia-Romagna Region about links of justice infrastructures and regional Lepida Network (net at large band of Emilia-Romagna Public Administration) Regional law 3/2008 – Provisions for the protection of people restricted in penitentiary institutes of Emilia-Romagna Region Emilia-Romagna Region contributes in protecting the rights and dignity of grown-up and underage people, restricted in penal Institutes present within the regional territory, people admitted to alternative measures instead of prison or undergoing penal proceedings. Particularly, it protect the health; it promotes interventions and projects, intra and extra moenia, addressed to support and development of course for prisoners’ social re-insertion; it promotes initiative and projects aimed to specific exigencies of prisoner women; it promotes educative and training activities; it supports the development of activities

of orienting and work

motivation, as well as the promotion of specific projects to favour social entrepreneurship; it establishes, finally, the Regional Warrantor’s Office of people undergoing restrictive measures or limited personal freedom. Bologna Municipality and Province Protocol between Emilia-Romagna Region and Justice Ministry - Committee Provision n.943 of 16/6/1998 The Local Committee for the area of grown-up penal execution of Bologna Municipality is established, consolidated reality (the first experience dates back to the 80’s, with the establishment of Prison-city Committee headed by the Province). At the moment ( after a recent widening ) it is composed by : the Councillor to Social Services of Bologna Municipality, the Director of Territory Prison in Bologna, UEPE Director ( Grown-up Penal Execution), the Provincial Council for welfare, Social Services, the Associationism and Voluntary Service, the General Director of 73

ASL City of Bologna, the President of Bologna Supervision Tribunal, the Director of Comprehensive Institute n.10, Warrantor for the right of people deprived of personal freedom. Tasks: to support the comparison among different subjects of territory, engaged in this









interventions planning, to put on line “decisional places” and sources for interventions implementation within the subjects concerning the term’s execution. D.G.municipal 94263/1998 – Nomination of the Committee for the area of grown-up penal execution D.G. municipal 18/1999 – Establishment of Permanent Council for the fight against social exclusion and poverty It was born in order to realize a common table that, besides comparison’s function, has an impulse role on municipal policies and is an institutional reference point also for other city’s administrations. The Council functions are: to favour relations and comparison among different experiences and competences engaged in the fight of social exclusions; to develop the observation of socio-economic dynamics, through the comparison and the information analysis and organising permanent monitoring systems; to promote programmes and projects that are also a stimulus for institutions’ politics and particularly for the Municipality; to promote public comparison chances, in order to build an active culture of welcome orienting the community behaviours. The Council is composed by voluntary organizations, associations without aims of earning, social cooperatives and a municipal administration’s representative. It has a thematic sub-group relative to terms’ execution. D.G. municipal 134061/2005 Change of committee components for the area of grown-up penal execution (integration warrantor for the rights of people deprived of personal freedom of Bologna Municipality) Agreement Protocol 1/2006 between the Local Committee for Grown-up Penal execution Area and representatives of Third Sector and Social Private


Agreement Protocol among Social Services Councillorship, Voluntary Service, Families and Schools of Bologna Municipality representing the social private, ASL Bologna City and Province Scholar Office. It establishes the consulting Local Committee , the finalities of which are: to favour the comparison among all the active institutions in the area of penal execution on the territory, to promote a wider information exchange, to constitute a meeting and dialogue’s place between Institutions and organized civil society. To support at technical level the activity of the two Local Committees institutional technical groups has been constituted and are coordinated by


Municipality and composed by the referents of public institutions in penal execution area and, eventually, by members of social private (in this case they are sub-commissions). They are divided in 3 thematic areas: - Relations with Community - Education, Working Transition - Welfare Right, Damage Reduction Resolution of Municipal Council n. 196 of 19/07/2004 “ Establishments of Council Commissions according to art: 21 and 22 of Municipal Statute” Resolution of Province Council n.102 of 30/09/2003 – Province regulation for the running of Council and its articulations (articles from 22 to 29). Establishment of Council Commissions of Bologna Province. The previous resolutions establishes , among the others, the fifth Council Commission of Bologna Municipality and the fifth Council Commission of Bologna Province, competent on welfare, social policies, lodging policies and treating also penal execution. Area Social Plans of Bologna District: technical and politic table relative to the area of poverty and social exclusion. It is an instruments of planning activities and services, but also the basic instrument to plan the intervention and of network building, of integration and harmonization of the policies more strictly incisive on the quality of person’s life: house, work, education.


Resolution n.187/2008 – Convention for the development of public utility work between Bologna Tribunal and Bologna Province Bologna Province admits that some people condemned to public utility work’s term ( according to art.54 of D.L. 274/2000) develop inside their organization their unpaid activity in favour of community. Forlì-Cesena Province Resolution of Province Board n.403 of 1/08/2000 – Establishment of Local Committee for Grown-up Penal Execution It has the specificity to be headed by the Province and not by the Municipality and it is composed

by the Welfare Province Councillor, the Citizen and Territory

Security , the Province Councillor of Instruction, the Education and Equal Opportunities Policies, the Councillor of Welfare Policies of Forli Municipality, the Councillor for Social Services, Welfare, House, Immigration of Cesena Municipality, the Director of Territory Prison of Forli, the Executive of Ser.T.ASL Cesena. Representatives of third sector are invited to participate, as well as Vocational Training Institutions, involved in projects and activities in favour of prisoners. Tasks: it plans and coordinates the intervention aiming to promote education and introduction to work of prisoners, to facilitate working course intra and extra moenia with the purpose of social and work insertion, the projects aiming to the insertion of prisoners in working activities socially useful or insertion of the same in the market of public or private work, the initiatives educative, cultural, sports, recreative, socializing inside the Institute, post-prison assistance, the initiative of cultural mediation for foreign prisoner people, the programmes of information and sensitization of public opinion through actions intended to favour the knowledge of penitentiary troubles; the projects educative, cultural and training inside the activities of coordining the so called social private voluntary service, the survey of needs, the experimentation of innovative projects, the formulation of operative intentions also with the private sector. Decree of Province President n. 90968 of 03/12/2004 Appointment of Three-party Province Commission : assembly of consultation of social parties on work policies, where also problems linked to prison area are discussed. It is composed by: the President of Province Administration or his 76

representatives, the Equal Councillor or one of his representatives; referents for principal associations of trade unions and of employers present on the territory. Area social Plans: within the area of poverty and social exclusion ii is foreseen a space devoted to planning of interventions and activities about penal execution Agreement Protocol for the development of services of orienting, education, accompanying to work in favour to grown-up undergoing penal measures limiting freedom. The protocol establishes the coordination and integration among social functions of Forlì-Cesena Province, the subjects of “ Local Committee Grown-up Penal Area for the coordination of interventions addressed to Grown-up undergoing penal measures restrictive of freedom” (established with resolution of Province Committee n.403 of 01/08/2000 – Forlì-Cesena Province, Forlì Municipality, Cesena Municipality, Forlì Territory Prison, Social Service Centre for Grown-up of Bologna, ASL Forlì, ASL Cesena) and the subjects of Three-party Province Commission.


CHAPTER 3 – Activities cards for the 3 macro-areas of reference This chapter shows the outcome of the complete course of re-analyses of 19 cases ( made in research équipe and validated by partners), effected starting from the point of vue of supplied activities , according to a logic of progressivity of the same. Actually, every signalled case proposes and realizes different types of activities , reconductable on their turn to different “minimum” unities of actions (action’s unity). The research course has therefore allowed to re-build

a sort of “ideal-typical

course” for socio-working insertion of a prisoner, working out from any signalled case all the unities of foreseen actions, with, in any case, the attention for the “typicalness” of any experience. In this chapter is therefore presented the “product” of re-analysis, organized in activities cards for the 3 macro-areas of research reference. The different action unities foreseen by the 19 signalled cases, “combined” together, propose some activities types (for ex.”Welcome/Information”, “Cultural Mediation”, “Education in situation”…), comprehended on their turn in 5 service macro-types ( “Information-orienting Counter, inside and outside” “Education activities in enterprise/addressed to enterprise’s constitution”, “Outside working Insertion”, “Laboratories”, “ Coordination and concertation of integrated systems”) Such macro-types make reference to 3 macro-areas of research: “Professional/work






“Accompanying to work”(cfr. Scheme n. 4) Just to make an example we gives , here below, an exemplum for the building of cards “Welcome/Information”: inside the macro-area “Professional and work information and orienting”, it has been indivuated the macro-typology of service “Information/orienting counters, inside and outside”. The cases comprehended in this macro-typology and more precisely “Informative counters of Bologna Territory Prison”, “Cartesio”, “ORFEO”, “LOGOS”,Social inclusion Agency”, “CO.MI.DI.”, and, for any of them, we have been proceeding to the definition of supplied activities typologies (in this case we have found 10). Afterwards, for each activity typology, we have found and specified the action unities which could be comprehended in any activity type. For each actions unity, we have indicated the reference operators and the used instruments. 78

Besides To any activity type has been given a “label”: any label represents a step of the ideal-typical course. With respect to these labels, some could be considered constant (“basic” activities), finding them in several projects and some of them have been found only in one project (“additional “ activities). Furthermore, we want to stress that some labels , such as for ex.”Education operators”, “coordining tables creation”, “evaluation” are kind of activities which can be considered transversal to all service macro-typologies and therefore they are not referable to only one step of a personal insertion course. For this reason, notwithstanding these labels’ importance, they do not constitute object of activities cards. The following schemes account for the analysis structure, from reference macroareas to actions’ unities.









Reference Macro areas


Service typologies included in the macro-typology

Service Unities Facilitation for accessing information about formative and/or working resources existing on the territory (intra or extra moenia) Needs and problems' Individuation Taking in charge Facilitation of prison contest comprehension , rules, opportunities Evaluation for an insertion path suitability Request needs status certification to Employment Service Orientation and re-motivation Promoting development of personal/professional auto- evaluation competences Individual courses planning. Working profile construction Group orientation consulence Detecting and finding of enterprises for apprenticeship Support and monitoring of activated courses Matching and working insertion Apprenticeship evaluation Improving sensibility of productive contest Normative assistance to enterprises (reductions) Normative assistance to enterprises (reductions) Companies Research for working availability Procedural assistance to activate courses/Connection between prison and enterprises during insertions


Information and vocational guidance to work

Informationorienting counters, inside and outside

B-Orientation Counselling

C-Accompany to work insertion

D- Supporting actions to system (enterprises)/ Connection with insertion actors

Lodging sources recognition

E- Welcome interventions/ “Social Secretariat �

Support to lease and use payment Information about access procedure to territory social services


Facilitation of relationship with foreign people. Support to reception and accompanying Information and orientation for foreign prisoners, according to juridical protection rights and use of alternative detention methods Contacts with prisoners’ families and with lawyers. upport in documents regulation procedures. Free juridical informative service inside and outside the prison, for prisoners and their families Re-motivation and orientation concerning private and extraprofessional area of interest Preliminary course to working insertion: theoretical interactive lessons about subjects functional to working insertion. Professionalizing courses Psychological support to beneficiaries requesting it. Family mediation on demand Individual orienting interviews and competences balance with the More suitable enterprises to start up training Accompanying to enterprise Laboratory activities motivational for social enterprise (theoretical educative actions, deepening seminaries, priviliged testimony

F-Cultural mediation Information and vocational guidance to work

Informationorienting counters, inside and outside

G-Right access actions H- Extraprofessionale Orienting I- Preparatory training to working insertion L-Individual psychological support A-Orienting in enterprise training B- Start up of educational stages

Vocational training

Training activities in enterprise/ addressed to enterprise’s establishment

C- Training activities addressed to enterprise establishment D- Counselling to enterprise establishment

Activity of accompanying and assistancento social enterprise Start up of mixed social cooperativesconstitued with cooperators prisoners and not Preparation of catalogue (depliant) for activities presentation Participation to outside promotion events

E- Cooperative constitution F-Cooperatives promotion activity G-Aaccompanying to territory’s services

Activity of accompanying to services, transports,etc


A-Taking in charge for outside working inserion Outside working insertion

B- Education “in situation

Short training modules “in situation” Insertion in work/stage grants Insertion in post-stage’s companies Transitio in cooperative, as member-workers Contact with available enterprises Support in insertion

C-Working insertion D-Insertion tutoring

Survey and selection of needs and opportunities of training and employment of prisoners inside the prisons

A-Prisoners needs survey Work accompanying

Personalized project definition through interviews with the operators Take in chargeof beneficiary given by judicial institutions Creation of working “dynamic” laboratories (pc place for the research of work offers with a consulent Insertion in vocational training courses professionale

B-Laboratories planning

C-Selection territory actors (enterprises Laboratories D- Planning of laboratories activities E- Orienting addressed to laboratory insertion F-Motivational laboratories


Analysis of eucative needs and planning of employment development proposals, suitable to the needs and constraints of prison’s regulation and logistics Collection of availibilities of territory enterprises and institutions , selected on the basis of needs/constraints of reference context Selection of the actors potentially able to give continuity to the initiative Team planning of laboratories for their experimentation Elaboration of individualized courses of training/orienting/working insertion Giving a service of orienting counselling targeted through collective meetings and individual interviews Actions of motivation/accompanying aimed to individual and group working insertion Support to self-promotion


Basic formation (linguistic and informatic area) Technical training in alternance intra and extra moenia Actions of recovery/development for social abilities intra and extra moenia Census of actors for local insertion and of their functions Collection of information, through interviews inside the prison, for the analysis of social, family, sanitary and professional conditions. Welcome for released prisoners. Collection of interests and availibilityinteresse/disponibilità

G-Laboratory educative activities (intra ed extra Moenia) A- Actors census for employment B-Access

C- Beneficiaries Selection Work accompanying

Coordination and concertation of integrated services

Selection of final beneficiaries

D- Personalized course elaboration

E-”Global” take in charge

F- “Social” tutoring


Elaboration of a individualized and supportable course on the basis of the individuated needs, shared and agreed between the équipe and the direct interested person (global approach) Individuation of priorities, divided in brief, medium and lond terms Building of re-insertion project Passage of taking in charge with services/institutions/ acting people Starting up of actions/inteventions (trainings, etc) Presence of the tutor at the moment of release Link with penitentiary operators Contacts with family and their knowledge Monitoring in itinere of course’s proceeding

Here following, you will find the single activities cards for the 3 macro-areas of reference, divided into the 5 macro-types of service, individuated during practices elaboration. Each card shows the general aim of macro-type and the activities’s typology comprehended in it, with a detailed desription of beneficiaries and of purposes of each activity type, divided on his turn in actions’ unities. In the end, for each of these last ones, it has been recalled the principal ways of realization, the involved operators and the used instruments. For each action unity, finally, it is specified the case/experience of reference which realized from the operative point of view. This reference can be useful in the case of you want to transfer, in another context, the unities of actions/the actions’ typologies and, on this prupose, we remind you to enclosures to individuate the referent’s name of the analyzed experience






A: General description of service macro-typology a.1 General aims a.2 Activity typologies included in the service macrotypology 1. ….. 2. ….. 3. …. B: Activity single typologies description (repeat the section for each typology of activity of point a.2) b.1. Activity database Activity typology denomination (as specified at point a.2) Beneficiaries Activity finality

b.2 Activity detailed list

Activity typology

Actions units

Involved operators


Used instruments

Reference case/ experience


SERVICE MACRO-TYPOLOGY 1- Information/orienting counters, inside and outside Section A: General description of service macro-typology a.1 General aims To intervene on prisoners employment’s increasing, through informative individual and group actions, interviews devoted to preparation of data banks of prisoners in condition to be able to access to insertion courses (to be crossed with companies data banks available in the Employment’s Centers), orienting interviews devoted to the definition of personalized projects, suppoert’s interviews, motivation and preparation to working insertion a.2 Activity typologies included in the service macro-typology A. Welcome/Information B. Orientation Counselling C. Accompany to work insertion D. Supporting actions to system (enterprises)/ Connection with insertion actors E. Welcome interventions/“Social Secretariat” F. Cultural mediation G. Right access actions H. Extra-professional Orienting I. Preparatory training to working insertion L. Individual psychological support


Section B: Activity single typologies description b.1. Activity database Activity typology denomination (as specified at point a.2) A_ Welcome/Information Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To supply information to prisoners and ex-prisoners about training and/or working sources To increase prisoners knowledges concerning social context and services to refer to, working market, in order to increase their employment To offer social inclusion opportunities (reduction of recidivism risk) with a global taking in charge of the person through the involvement of different public and private actors. b.2 Activity detailed list Activity typology

A_Welcome/ Information


Actions units

Facilitation to information access about educative and/or working sources existing on the territory (intra and extra moenia)

Counters’ operators (inside and outside) Socio-cultural mediators

Personal dossier Users’ data base

Reference case/experience 4 Informative counters of Territory Prison of Bologna(ER)

Counters operators Educators, social assistants

Filter diagnostic Card

Cartesio (P)

Involved operators

Used instruments

(ER) = Italia, Emilia-Romagna; (P) = Italia, Piemonte; (L) = Italia, Lombardia; (F) = Francia, Calais; (S) = Spagna, Bilbao


Individuation of needs and problems: Taking in charge

A_Welcome/ Information Facilitation of prison context comprehension, rules, opportunities

Orienting operators

Users data bank

Educators Psychologist

Signalization card Suitability to project Card Users data base (diary project’s course) Personal card of orienting/working insertion

Orientator-Tutor for working insertion Professional and proximity educator Counters operators Educators, social assistants Counters’ operators (inside and outside) Socio-cultural mediators Tutor-mediator

Suitability evaluation in respect to an insertion course


O.R.F.E.O. Project(L) LOGOS Project (P)

Agenzia inclusione (P)

di sociale

Filter diagnostic Card

Cartesio (P)

Personal dossier Users’ data base

Informative counters of Territory Prison of Bologna(ER) Co.Mi.Di. (L)

First analysis card of need state and individuation of troubles coming from previous experiences (on line with shared data base)

Suitability evaluation in respect to an insertion course A_Welcome/ Information Request of certification of need state to Employment Centre

Educators Psychologist

Tutor-mediator Secretary (burocratic procedures)


Signalization card Suitability to project Card Users data base ( diary project’s course) First analysis card of need state and individuation of troubles coming from previous experiences (on line with shared data base)

Progetto LOGOS (P)

Co.Mi.Di. (L)

b.1.Activity database Activity typology denomination (as specified at point a.2) B_ Orientation Counselling Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To define a professional/working profile To individuate professional re-insertion courses, supportable by user To intervene on personal user’s sources in order to prepare working insertion To promote person supporting interventions and working motivation Ti improve data banks including users professional profile b.2 Activity detailed list Activity typology

B_Orientation Counselling

Actions units Orienting and re-motivation to work. Development of personal/professional selfevaluation competences Planning of individual courses Working profile’s building

Involved operators

Used instruments


Orienting interviews card

Orienting operatorworking insertion tutor

Personal card of orienting/working insertion Filter diagnostic card First analysis card of need state and individuation of troubles coming from previous experiences

Counter operator Orienting operator


Reference case/experience O.R.F.E.O. Project (L) Social Inclusion Agency (P) Cartesio (P) Co.Mi.Di. (L)

Planning of individual courses Working profile’s building

Orienting operatorworking insertion tutor

Personal card orienting/working insertion

Educators Psychologists

Users data base (diary project’s course) Competences balance Drawn up of curriculum vitae Informative cards for the sender services


Counters operators (inside and outside) Work psychologists

Professional-personal data card Users data base

Informative counters of Territory Prison of Bologna(ER)

B_Orientation Counselling

Group orientative counselling



Social Inclusion Agency (P)

b.1. . Activity database Activity typology denomination (as specified at point a.2) C_ Accompany to work insertion Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To support the person, relatively to relation and logistic aspects, in the fist phase of outside working insertion To individuate companies and monitor the courses b.2 Activity detailed list Activity typology

Actions units

Involved operators Project coordinator

Research and individuation companies for trainings C_Accompany to work insertion

Support and monitoring courses start up

Counters operators (inside and outside) Professional operators in companies research Sources research operator Accompanying tutor


Used instruments Users data base (diary project’s course) Users data base

Companies data bank Individual portfolio Convention between managing institution and host enterprise

Reference case/experience LOGOS Project (P) Informative counters of Territory Prison of Bologna(ER) O.R.F.E.O. Project (L) Cartesio (P)

Support and monitoring courses start up

C_Accompany to work insertion

Orienting operatortutor For working insertion

Personal card of orienting course for working insertion

Social Inclusion Agency (P)

Educators Psychologist Psychotherapist

Psychological diagnosis interviews Territory actors interviews Companies data base Users data base Interviews with employers Users data base ( diary project’s course) Companies data base Signalization internal cards for working matching Psychological diagnosis interviews Interviews with employer Equipe meetings

LOGOS Project (P)

Tutor-mediators Company tutor Educators Matching and working insertion Working accompanying tutor

Training evaluation

Educators Project coordinator


Co.Mi.Di. (L) LOGOS Project (P)

O.R.F.E.O. Project (L) LOGOS Project (P)

b.1. Activity database Activity typology denomination (as specified at point a.2) D_ Supporting actions to system (enterprises)/ Connection with insertion actors Beneficiaries Companies Activity finality To look for companies for working/training insertion . To supply normative-bureaucracy assistance to enterprises hosting prisoners and link activities with penitentiary institutions To realize sensitization actions and information for the enterprises b.2 Activity detailed list Activity typology

D_ Supporting actions to system (enterprises)/ Connection with insertion actors

Actions units

Productive context sensitization

Enterprise counselling (relief)

Involved operators

Used instruments

Professional operators in companies research Counters operators (inside and outside)

Informative material for companies Informative material for companies


Informative material for companies Informative material for companies

Counters operators (inside and outside)


Reference case/experience O.R.F.E.O. Project (L) Informative counters of Territory Prison of Bologna(ER) O.R.F.E.O. Project (L) Informative counters of Territory Prison of Bologna(ER)

Companies research for working availability D_ Supporting actions to system (enterprises)/ Connection with insertion actors

Procedure assistance for starting up courses/Link between prison and companies in the insertions

Working accompanying tutor Promoter into companies

Orienting operator- tutor for working insertions Working accompanying tutor Counters operators (inside and outside)


Companies data bank Users data bank Survey cards for companies characteristics Companies data base Companies data bank Companies data bank Informative Vademecum for companies

O.R.F.E.O. Project (L) Co.Mi.Di. (L)

Social Inclusion Agency (P) O.R.F.E.O. Project (L) Informative counters of Territory Prison of Bologna(ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) E_ Welcome interventions/“Social Secretariat” Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To realize supporting actions for the access to territory services (lodging,etc.) b.2 Activity detailed list Activity typology

Actions units

Involved operators Professional and proximity educator

Finding lodging source E_ Welcome interventions/“Social Secretariat”

Accompanying tutor Educators

Support for payment of rent and consumptions Information about ways of access to territory social services

Accompanying tutor Social assistance


Used instruments Welcome contract Resolution of honour loan Convention with receptive structures PEI (Personalized Educative plan ) Interviews Convention with receptive structures Informative vademecum about territory sources

Reference case/experience Social Inclusion Agency (P) Cartesio (P) LOGOS Project (P) Cartesio (P) Informative counters of Territory Prison of Bologna(ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) F_ Cultural mediation Beneficiaries Prisoners, prisoners in alternative measure Activity finality To facilitate relationships between and foreign people b.2 Activity detailed list Activity typology

Actions units Facilitation of mutual comprehension (operators/foreign people) Support to welcome and for territory accompanying

F_Cultural mediation

Information and orienting for foreign prisoners according to rights of juridical protection and use of course alternative to prison Contacts with prisoners’family and with lawyers Support during the procedures of documents regularization

Involved operators Inter-cultural mediators

Inter-cultural mediators


Used instruments No instruments

Reference case/experience Social Inclusion Agency (P)

Informative leaflet in different languages

Informative counters of Territory Prison of Bologna(ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) G_ Right access actions Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners (within 36 months) Activity finality To facilitate the access to juridical information b.2 Activity detailed list Activity typology

G_ Right access actions

Actions units

Involved operators

Free informative juridical service, inside and outside the prison, for prisoners and their families

Agents for access to right


Used instruments Users’card

Reference case/experience Social Inclusion Agency (P)

b.1. Activity database Activity typology denomination (as specified at point a.2) H_ Extra-professional Orienting Beneficiaries Prisoners in alternative measure, ex-prisoners (within 36 months) Activity finality To support the person, with relation to relationship and logistic aspects, with respect to extra-professional area b.2 Activity detailed list Activity typology H_Extraprofessional Orienting

Actions units Re-motivation and orienting concerning private/extra professional interest areas

Involved operators Professional and proximity educator


Used instruments Frontal interviews Relationship operator/user Group supervision

Reference case/experience Social Inclusion Agency (P))

b.1. Activity database Activity typology denomination (as specified at point a.2) I_ Preparatory training to working insertion Beneficiaries Ex-prisoners Activity finality To intervene on professional and transversal competences in order to facilitate a future working insertion. b.2 Activity detailed list Activity typology

I_ Preparatory training to working insertion

Actions units Preparatory course to working insertion: Interactive Theory lessons on subjects functional to working insertion Professionalizing course

Involved operators Teachers


Used instruments No signalled instruments

Reference case/experience LOGOS Project (P)

b.1. Activity database Activity typology denomination (as specified at point a.2) L_ Individual psychological support Beneficiaries Ex-prisoners Activity finality To support the person in the orienting phase, through individual interview b.2 Activity detailed list Activity typology L_Individual psychological support

Actions units Psychological support to the beneficiary requesting it Family mediation on request

Involved operators Psychotherapist


Used instruments Interviews

Reference case/experience LOGOS Project (P)


SERVICE MACRO-TYPOLOGY 1- Training activities in enterprise/ aiming to enterprise establishment Section A: General description of service macro-typology a.1 General aims To intervene on prisoners’ employment through training actions in enterprise, devoted to increase professional and transversal competences, with actions tightly linked to local working market. The actions refer to training/stage courses in direct working situation

a.2 Activity typologies included in the service macro-typology A. Orienting in enterprise training B. Start up of educational stages C. Training activities addressed to enterprise establishment: laboratories D. Counselling to enterprise establishment E. Cooperative constitution F. Cooperatives promotion activity G. Accompanying to territory’s services


Section B: Activity single typologies description b.1. . Activity database Activity typology denomination (as specified at point a.2) A_ Orienting in enterprise training Beneficiaries Prisoners Activity finality To analyze user’s personal sources in order to prepare working insertion and to individuate hypothetical courses of professional re-insertion bearable by user b.2 Activity detailed list Activity typology

A_Orienting in enterprise training

Actions units Individual orienting interviews and competences balance with the person

Involved operators

Used instruments

Training tutor

Survey card of person’s data and competences balance

Orienting operator

Selection card Evaluation of the interview


Reference case/experience Training stages courses (ER) VIRGILIO Project (L)

b.1. Activity database Activity typology denomination (as specified at point a.2) B_ Start up of educational stages Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To allow a educational stages in situation aimed to experimentation and acquisition of professional and transversal competences, object of reference professional profile b.2 Activity detailed list Activity typology

B_Start up of educational stages

Actions units

Involved operators

Used instruments

Research of more suitable enterprises for training start up

Enterprises search operator

Enterprises data bank

Accompanying in enterprise

Training tutor

Stage convention and presence sheets Training monitoring card


Reference case/experience Educational stages courses (ER)

Educational stages courses (ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) C_ Training activities addressed to enterprise establishment:laboratories Beneficiaries Prisoners Activity finality To carry out laboratory activities to allow an educational stages in situation aimed to experimentation and acquisition of professional and transversal competences, object of reference professional profile b.2 Activity detailed list Activity typology

C_ Training activities addressed to enterprise establishment: laboratories

Actions units

Involved operators

Used instruments

Laboratory activities motivating to social enterprise (theorical educational actions, seminaries going into the matter, preference testimonies)

Vocational training teachers Art master and artisans Class tutor

Self-evaluation learning card Teacher evaluation card given to course participants Pupils monitoring card Class registers and signature sheets


Reference case/experience VIRGILIO Project (L)

b.1. Activity database Activity typology denomination (as specified at point a.2) D_ Counselling to enterprise establishment Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To support the person in the solution of troubles linked to working course and to self-entrepreneurship To develop monitoring activity on the working course proceedings , with relative link to reference services b.2 Activity detailed list Activity typology

D_ Counselling to enterprise establishment

Actions units Accompanying and assistance activity to social enterprise

Involved operators

Used instruments

Training tutor (who faces with company tutor)

No signalled instrument

Company development, commercial and marketing counsellors

No signalled instrument


Reference case/experience Vocational training courses (ER)

VIRGILIO Project (L)

b.1. Activity database Activity typology denomination (as specified at point a.2) E_ Cooperative constitution Beneficiaries Prisoners Activity finality To realize actions devoted to establishment and start up of social cooperatives inside the prison b.2 Activity detailed list Activity typology E_ Cooperative constitution

Actions units Start up of mixed social cooperatives established with cooperator prisoners and not

Involved operators Company development, commercial and marketing counsellors


Used instruments No signalled instrument

Reference case/experience VIRGILIO Project (L)

b.1. Activity database Activity typology denomination (as specified at point a.2) F_ Cooperatives promotion activity Beneficiaries Territory actors Activity finality To carry out promotional activities to make know established social cooperatives b.2 Activity detailed list Activity typology

F_ Cooperatives promotion activity

Preparation of a catalogue (depliant) of activities presentation

Company development, commercial and marketing counsellors

Informative material for companies

Reference case/experience VIRGILIO Project (L)

Participation to promoting outside events

Company development, commercial and marketing counsellors

Informative material for companies

VIRGILIO Project (L)

Actions units

Involved operators


Used instruments

b.1 Activity database Activity typology denomination (as specified at point a.2) G_ Accompanying to territory’s services Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality Person support concerning relational and logistic aspects with respect to not extra-working area b.2 Activity detailed list Activity typology G_ Accompanying to territory’s services

Actions units Activities of accompanying to services, transports, etc

Involved operators Responsibles of penal execution area


Used instruments Training monitoring card

Reference case/experience Vocational training courses (ER)


SERVICE MACRO-TYPOLOGY 1- External working insertion Section A: General description of service macro-typology a.1 General aims Support to the person, accompanying him/her in the working insertion’s phases. The actions refer to training/stage courses directly in working situationa.2 Activity typologies included in the service macro-typology A. Taking in charge for outside working insertion B. Education “in situation” C. Working insertion D. Insertion tutoring


Section B: Activity single typologies description b.1. Activity database Activity typology denomination (as specified at point a.2) A_ Taking in charge for outside working insertion Beneficiaries Prisoners in alternative measure, ex-prisoners Activity finality To define a personalized project addressed to working insertion b.2 Activity detailed list Activity typology

A_ Taking in charge for outside working insertion

Actions units

Involved operators

Used instruments

Reference case/experience Social cooperative It2 (ER)

Personalized project definition through interviews with the operators

Working transition’s responsibles


Take in charge of the beneficiary assigned by judicial institution


No signalled instrument


Creation of “dynamic� working laboratories (pc place for research of working offers with a counsellor)

Working insertion operators

Users/enterprises data base

Incorpora (S)


b.1. Activity database Activity typology denomination (as specified at point a.2) B_ Education “in situation” Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To realize modules of educational activities preparatory for the real insertion in cooperative, developed directly “in situation”, that is to say into the cooperative itself b.2 Activity detailed list Activity typology

B_ Education “in situation”

Actions units

Involved operators

Used instruments

Insertion in vocational training courses

Working transition responsibles Technical experts

Project work

Short educational modules “in situation”

Working transition responsibles Production responsible Technical experts

Project work


Reference case/experience Social cooperative It2 (ER)

Social cooperative It2 (ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) C_ Working insertion Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To carry out laboratory actions, in alternance education and training in company, aimed to insertion b.2 Activity detailed list Activity typology

Actions units Insertion in work grant/stage

C_Working insertion Insertion in the company poststage Transition in cooperative, as member-worker

Involved operators Working transition responsibles Production responsible Technical experts Coordinator/Educator Teachers Social educators Social operators Coordinator/Educator Working transition responsibles


Used instruments Connection Municipalitycooperative- trainee

Reference case/experience Social cooperative It2 (ER)

No signalled instrument Enterprise/users data base

PJJ (F) Arin 8 (S) T1 BC (S)

No signalled instrument


No signalled instrument

Social cooperative It2 (ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) D_ Insertion tutoring Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To carry out actions of person support and tutoring in working insertion phase b.2 Activity detailed list Activity typology

D_ Insertion tutoring

Actions units

Involved operators

Getting in touch with available enterprises

Working transition responsibles Production responsible Working insertion operator

Tutoring during insertion

Working transition responsibles Coordinator/Educator Working insertion operator Social educator


Used instruments Convention with companies Enterprises data base Convention with companies No signalled instrument No signalled instrument No signalled instrument

Reference case/experience Social cooperative It2 (ER) Incorpora (S) Social cooperative It2 (ER) PJJ (F) Incorpora (S) T1 BC (S)

3.3 – REFERENCE MACRO-AREA: WORK ACCOMPANYING SERVICE MACRO-TYPOLOGY 2- Laboratories Section A: General description of service macro-typology a.1 General aims To increase prisoners’ employment through training actions in situation, promoting the acquisition of professional and transversal competences suitable for the reinsertion. The purpose of laboratories is, particularly, the experimentation in a productive context, inside or outside the prison, totally representing an experience and an employment source for prisoners.

a.2 Activity typologies included in the service macro-typology A. Prisoners needs survey B. Laboratories planning C. Selection territory actors (enterprises) D. Planning of laboratories activities E. Orienting addressed to laboratory insertion F. Motivational laboratories G. Laboratory educative activities (intra end extra moenia)


Section B: Activity single typologies description b.1. Activity database Activity typology denomination (as specified at point a.2) A_ Prisoners needs survey Beneficiaries Prisoners Activity finality Control, before constitution of laboratories inside the prison, of which are the needs expressed by prisoners and the opportunities of education eventually already existing b.2 Activity detailed list Activity typology A_ Prisoners needs survey

Actions units Survey and selection of needs and opportunities of education and employment of prisoners inside penal institutes

Involved operators Coordinator of planning project


Used instruments Ad hoc meetings among partners

Reference case/experience RAEE Laboratory (ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) B_ Laboratories planning Beneficiaries Prisoners, prisoners in alternative measure Activity finality To realize, by planners, actions preparatory for laboratories starting b.2 Activity detailed list Activity typology

B_ Laboratories planning

Actions units Analysis of training needs and elaboration of employing Development proposals, according to the needs and the prison restraints, of regulation and logistics

Involved operators

Used instruments


No signalled instrument

Coordinator of planning project

Ad hoc meetings among the partners Technical reports


Reference case/experience STRA.LI Project (L) RAEE Laboratory (ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) C_ Selection territory actors (enterprises) Beneficiaries Enterprises Activity finality During the preparatory phase of the laboratory start up, to analyze availability and ability of territory enterprises about same laboratories management, selecting them on the basis of their potential abilities to give continuity to the initiative b.2 Activity detailed list Activity typology

C_ Selection territory actors (enterprises)

Actions units

Involved operators

Used instruments

Collection of availability of Territory’s enterprise and institutions , selected on the basis of needs/constraints of reference context

Coordinator of planning project

Organising meetings

Selection of the actors potentially able to give continuity to the initiative

Coordinator of planning project

Organising meetings


Reference case/experience RAEE Laboratory (ER)

RAEE Laboratory (ER)

b.1 Activity database Activity typology denomination (as specified at point a.2) D_ Planning of laboratories activities Beneficiaries Prisoners Activity finality To plan all steps to start up laboratories , together with the involved actors b.2 Activity detailed list

Activity typology

D_ Planning of laboratories activities

Actions units

Involved operators

Team planning of laboratories, for their experimentation

Coordinator of planning project Project responsible for each involved territory Project responsible of committing enterprises Project responsible of involved enterprises Project responsible of penitentiary Administration Project technical referents of penitentiary Administration


Used instruments Territory cadre agreement

Reference case/experience RAEE Laboratory (ER)

b.1. Activity database Activity typology denomination (as specified at point a.2) E_ Orienting addressed to laboratory insertion Beneficiaries Prisoners, prisoners in alternative measure Activity finality To define a personalized professional course To improve personal sources of the user in order to prepare him to working insertion b.2 Activity detailed list Activity typology

E_ Orienting addressed to laboratory insertion

Elaboration of an individual course of education/orienting/working insertion

Orienting counsellor

No signalled instruments

Reference case/experience STRA.LI project (L)

Training process tutor

No signalled instruments

RAEE Laboratory (ER)

Giving an orienting targeted counselling service through collective meetings and individual interviews

Orienting counsellor

No signalled instruments

STRA.LI project (L)

Actions units

Involved operators


Used instruments

b.1. Activity database Activity typology denomination (as specified at point a.2) F_ Motivational laboratories Beneficiaries Prisoners, prisoners in alternative measure Activity finality To carry out laboratory activities linked to work motivation and activities supporting self-promotion b.2 Activity detailed list Activity typology

F_ Motivational laboratories

Actions units

Involved operators

Used instruments

Individual or group actions of motivation/accompanying aiming to working insertion

Orienting counsellor Tutor of working (and social) accompanying

No signalled instrument

Support to self-promotion

Orienting counsellor Tutor of working (and social) accompanying)

Self-promotion instruments (CV, instruments for the preparation of selection interviews‌)


Reference case/experience STRA.LI Project (L)

STRA.LI Project (L)

b.1. Activity database Activity typology denomination (as specified at point a.2) G_ Laboratory educative activities (intra and extra moenia) Beneficiaries Prisoners, prisoners in alternative measure Activity finality To develop competence that may be spent afterwards in the started laboratories b.2 Activity detailed list Activity typology

G_ Laboratory educational activities (intra and extra moenia)

Actions units

Involved operators

Used instruments

Basic education (linguistic and informatics area)

Teachers Class tutor Planner

No signalled instrument

Technical education in alternance (intra moenia and extra moenia)

Teachers Class tutor Planner

No signalled instrument

Recovery/development Actions of social abilities, intra moenia and extra moenia

Teachers Class tutor Planner

No signalled instrument


Reference case/experience

STRA.LI Project (L)


SERVICE MACRO-TYPOLOGY 3- Coordination and cooperation of integrated services Section A: General description of service macro-typology a.1 General aims To intervene on the increase prisoners’occupability in an integrating logic between services and of the individual person global taking in charge, processing personalized courses. The areas of taking in charge refer not only to work, but to other areas (sanitary, social, etc:) in a coordinated way a.2 Activity typologies included in the service macro-typology A. Actors census for employment B. Access to service C. Beneficiaries selection D. Personalized course elaboration E. ”Global” take in charge F. “Social” tutoring


Section B: Activity single typologies description b.1. Activity database Activity typology denomination (as specified at point a.2) A_ Actors census for insertion Beneficiaries Territory actors Activity finality To determine referents for the constitution of a trans-disciplinary ĂŠquipe of operative nature, for the following taking in charge and insertion of prisoners, prisoners in alternative measure, ex-prisoners, so as to constitute a multi-disciplinary network active for the person b.2 Activity detailed list

Activity typology A_ Actors census for insertion

Actions units Actors census for local insertion and of their functions

Involved operators Group Coordinator


Used instruments Description card insertion operator

Reference case/experience GOAL Project (F)

b.1. Activity database Activity typology denomination (as specified at point a.2)

B_ Access to service Beneficiaries Territory actors Activity finality Both inside and outside the prison to welcome, on tutor part, intervention potential beneficiaries and to collect information for the analysis of social, family, sanitary and professional conditions . b.2 Activity detailed list Activity typology

B_ Access to service

Actions units

Involved operators

Collecting information, through interview inside the prison, to analyze social, family, sanitary and professional situation

Social accompanying tutor

Ex-prisoners welcome. Collecting interests/availability

Operative transdisciplinary ĂŠquipe


Used instruments Welcome card

Reference case/experience TESI(L)

Needs survey card

Integrated intervention (P)

b.1. Activity database Activity typology denomination (as specified at point a.2) C_ Beneficiaries Selection Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality To select people who are going to be inserted in the project, prisoners in discharge within project period duration b.2 Activity detailed list Activity typology C_ Beneficiaries selection

Actions units Final beneficiaries definition

Involved operators Social accompanying tutor


Used instruments Welcome card

Reference case/experience TESI(L)

b.1. Activity database Activity typology denomination (as specified at point a.2) D_ Personalized course processing Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality Construction of a personalized insertion project on the basis of needs arisen from interviews b.2 Activity detailed list Activity typology

Actions units Processing of hypothesis of individual and supported course on the basis of arisen needs, shared and negotiated between équipe and directly interested person (global approach)

D_ Personalized course processing Priorities finding, divided in brief, middle and long term objectives Reinsertion project construction

Involved operators

Used instruments

Reference case/experience TESI(L)

Social accompanying tutor Trans-disciplinary operative équipe

Welcome card Needs survey card Professional database card

Integrated intervention (P)

Group coordinator

Beneficiary course formcard


Social accompanying tutor

Welcome card


Trans-disciplinary operative équipe Social accompanying tutor

Service pact

Integrated intervention (P) TESI(L)


b.1. Activity database Activity typology denomination (as specified at point a.2) E_ “Global”Take in charge Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality Start territory services for the established take in charge, on the basis of single beneficiaries needs, with a personalized project b.2 Activity detailed list Activity typology

Actions units Transition of take in charge with services/institutions/ realizing subjects

E_“Global”Take in charge

Involved operators Social accompanying tutor Trans-disciplinary operative équipe Trans-disciplinary operative équipe Social accompanying tutor


Used instruments Letter of co-operation requestUp dating reportArisen needs card

Letter of co-operation request Up dating report

Reference case/experience TESI(L) Integrated Intervention (P) Integrated Intervention (P) TESI(L)

b.1. Activity database Activity typology denomination (as specified at point a.2)

F_”Social” tutoring Beneficiaries Prisoners, prisoners in alternative measure, ex-prisoners Activity finality After taking in charge, accompanying the person, starting of primary network and services, monitoring insertion course b.2 Activity detailed list Activity Actions units typology Tutor presence when releasing from prison

F_“Social” tutoring

Involved operators

Used instruments

Reference case/experience

Social accompanying tutor

Connection with prison operators

Social accompanying tutor

Updating report

Contacts and knowledge Of their relatives

Social accompanying tutor

Updating report

Monitoring “in itinere” of course progress

Social accompanying tutor Trans-disciplinary operative équipe

Updating report



Integrated intervention (P)

CHAPTER 4: Glossary of social inclusion through work In this chapter we are presenting the “glossary of services measures of social inclusion through work”, with particular reference to “support services to work transition for prisoners and ex-prisoners”. The glossary comprehends key-words determined by partners and referents of signalled cases (and starting from the analysis of the latter) both when sending projects signalling cards and during trans-national meetingsThis combined activity among partners

has been considered very important by

everybody since the real beginning of the activity, as it is considered fundamental to reach a “common language(speech)”The common glossary, containing therefore the definition received from partners, is composed by a “general” par, by an “institutional” one and a “specific “one according to “professions “ involved in the signalled projects As far as the glossary “professions” is involved we remind also to the referent project, as the involved professions and their competences have been taken from any signalled case card Besides, where we refer to a glossary term, the meaning of which traces back to a reference law, we refer you to the rule itself, inside chapter 2.


4.1 General Glossary


The accompanying is that interventions’ set carried out by one or more operators in the phase previous and concomitant of social inclusion process. Accompanying actions have a basic characteristic: they use a contextual approach, that is to say they take into account the person situated in his context (family, social of relation) And aim to make protagonist the beneficiary soliciting the activation of his sources, even if only residual. Help relation at several levels, implying a deep knowledge of the user and foreseeing the continuous assistance – but defined in time – by a tutor. The way towards the object’s achievement, where sharing and participation are basic elements, is agreed with the user. The contractual element is essential and distinguishes the tutoring (or accompanying) from a welfare support only. The word Accompanying is used as a synonymous of individualized or personalized The beneficiary’s accompanying consists in leading him in his insertion course without substituting him. The accompanying person consults the beneficiary to help him in completing and maturing his reflexion; he suggests him solutions, roads to try, other ones to avoid; he explains him how to find help in case of need (lodging, psychologist, doctor,…); he helps him in his administrative files (request for economic contributions, of lodging..);he takes back the beneficiary to the principle of reality when he goes far from it, sometimes he reminds him also the law; he controls the work done, evaluates the progresses and validates the terms of the contract existing between him and the beneficiary. The accompanying person is the integral part of all laps of the insertion course, he is the referent for the beneficiary






Work grant

It is meant as the ability to choose and manage by themselves and in a free way its own iter, aware of its own rights and duties, limits and personal and context sources. The help relation reaches its aim when it achieves a real transformation of the subject in this direction and constitutes the arrival point of every reinsertion course Individual ability to operate choices and manage his own life

The work grant is basic for those subjects who are defined “not employable” (in its two applications this approach has been assumed by some POR). We have defined this situation as “ insertion structure” and we have restricted it to those enterprises with strong vocation of social enterprise ( above all social cooperatives and no profit associations). The word structure indicates already alone an area of welcome and attention to the person who, actually, no profit enterprises have not as they are Educative/training instruments to facilitate the first insertion on the work market through a working experience: it does not constitute a dependant work relation with the company, but the worker receives an economic contribution by local Institutions and/or Ausl






Work grant

1. With concern to work market Only recently private structures have the function of employing agencies. Before this function was exercised by the State through the National Agency for the Employment (ANPE). Since 2004, it is possible the starting up in enterprise and the insertion of own beneficiaries. The insertion structures have equally obtained the right to make work their beneficiaries in sub-contract for some commercial enterprises. This exchange between the private commercial sector, on one side, and, on the other part, the no-profit insertion structures, in which the beneficiaries in insertion are the more subsidized hired workers, have allowed to facilitate the recruitment of beneficiaries, who hadn’t any possibility to be involved following the normal paths. The set-off is that this way of supplying subsidized manpower to private commercial sector make weaker the status of workers with an ordinary work contract.


2. With regard to financial help The Minimum Insertion Income (RMI) is a subside given to people who have no income at all, more than 25. The RMI beneficiary engages with a contract to strive for finding work. This minimum income can be increased thanks to other helps: help for lodging, family helps for children, school grants, helps to single parents, reduction of transport cost, alimentary helps,…

Welcome interview

Professional Course

Interview developed by a counter’s operator, without appointment; it points out the user’s request but it doesn’t deepen it, it is used to supply information about available services and/or send the user to other territory services.


Structured course that allows the acquisition of professional competences and certifies them so to make them disposable




Social Inclusion

Family Mediation


Process through which it is favoured the acquisition, the increase, the strengthening of power ( power meant as the possibility to actively control one’s own life, to define its own aims, to elaborate strategies and find sources to achieve them). Empowerment allows the exit from passive logics and dependence from welfare services. The tutor promotes the empowerment process of the subject


Promotion of equal opportunities in the access to instruction, to education, to employment, to lodging, to collectivity services, to sanitary assistance. A specific attention is addressed to weak brackets, as they are at “risk of exclusion”: immigrated, prisoners, drug addicts, disabled people, etc. On the employment front, the principal target is to favour the first working insertion or the reinsertion of these at risk subjects.


On request offer with the aim of helping from one side the person in being reinserted in his own group, familiar, friendly, social recovering its role; on the side it helps the family in re-integrate the relative in its own circuit, admitting him and giving back to him the role he had before prison; it is quite linked to the management of the conflicts inside the same family


Systematic collection of information on the proceedings of a programme (or service or project) in force, useful to the final evaluation. It doesn’t involve those critic functions of analyses, reflection, interpretation that evaluation has.




The orienting can be considered as a “global” action able to activate and facilitate the subject knowledge’s process. In this sense orienting means put the subject in condition to take consciousness of himself, reality of employment, social and economics to be able to carry out choices aware, autonomous, efficacy and congruent with the context. It is an action with maturing finality, which must facilitate the ability of selforienting through a process counselling addressed to facilitate the selfknowledge, of personal representations on the context of employment, social, cultural and economic of reference, on the strategies activated to relate and intervene with these realities in order to favour the maturing and development of competences necessary to be able to define autonomously personal and professional targets suitable to the context, as well as to elaborate or rielaborate a life project and to bear the relative choices. It is a course starting with the drawing of competences balance and of owned abilities, with the help of a professionist; it follows with the person insertion in the work preparatory course. This course is structured in modules with a total lasting of 8 weeks. In the modules different subjects are treated such as informatics notions , working market reform, work collective contracts, trade unions, patronages, knowledge of different productive organizations, documents production, conflicts management, etc…At the end of the preparatory course the people remake their curriculum pointing out also the acquired competences or the ones of which they have acquired consciousness.





Set of activities (information, education and counselling) aiming to favour educative and professional choices of the individual, in the recurring transition moments presenting during our life. Orienting, as a continuous process, therefore is concerned with a wide range of users, young and adults people, interested in individuating and in achieving tasks of education, personal and professional development to better insert or re-insert in the working world. It consists in a set of developed activities addressed to help people taking decisions (on educational, professional and personal sector) and working them out, in an accompanying process along all life. Orienting is concerned with both education to choose instruction and training and the education to professional opportunities, aiming to the knowledge, also direct, of working world. All the institutes and institutions having a finality educative, training or social (school, universities, training professional institutes, employment centres, etc.) include also orienting among their priority purposes




Set of activities aiming to help people in better managing their own life, assuring them the knowledge of all available alternatives, supporting them in courses construction not only practicable but also satisfactory, in any field (educative, professional, but also sanitary, juridical, relational, etc.) and in every moment (particularly in the “changing” moments). Orienting is a combination (different from a user to another one) of following activities: • To analyze the request • To give information • To suggest best strategies • To give a psychological support Orienting can be subdivided in: Informative orienting or of first level the activity is fulfilled by counters operators and it consists in giving synthetic information without a deep exam of user’s problems. Orienting counselling or of second level targeted individualized activity (for ex. Competences balance) that needs a deeper knowledge of user Orienting training activity aiming to develop self-orienting competences in the user ( for ex. To teach how to find autonomously the information that users need or to help them in planning their work research)




Orienting shows the direction to follow to reach a purpose. In our case the purpose is social insertion: orienting gives the definition of the work to do, the actions to undertake to make the beneficiary insert himself. This orienting proceeds for laps: A. To know the beneficiary 1. to evaluate the socio-cultural situation of the subject (to know from where we start) 2. To define the subject’s vocation (to know where the subject wants to go) 3. To evaluate the subject’s abilities of evaluating (to know how to reach there) This lap of orienting is done through “competences balance” and “orienting interview”. To all this it must be added some trial periods in enterprises of beneficiary’s interest B. To construct a realistic insertion plan in accordance with the beneficiary: This plan includes targets (for ex. To obtain a qualification for a job offering prospects ( bricklayer, domestic help,…) and ways (education, apprenticeship, stages,…). Once decided this plan becomes object of a contract between the insertion charged structure and the beneficiary, The breakage of this contract can mean the missing of social helps for the beneficiary. C.To accompany the beneficiary so that the orienting doesn’t stop after the project has started. As all the projects , also this one can need of adjustments, of ri-orienting that can take back to laps A and B. Actually the orienting operator is often the person charged of monitoring (to accompany and to control) the beneficiary. Besides the problem of (ex)prisoner social re-insertion and not, it exists a device “of permanent education” which allows everybody to be ri-oriented along working life



Individualized portfolio


It is the result of some actions developed by counter’s operators, by teachers of vocational training courses, and by host enterprises. The filter diagnostic cards, prepared by counter operators who photograph the single user’s situation, drawn up together with the interested person, matched with the professional profiles drawn up by educators, if the beneficiary uses vocational training, show a personal and professional situation that in comparison with the problem of working insertion can put him into three macro-categories: Immediately employable, not immediately employable, unemployable. The host company’s individuation takes into account these characteristics (that obviously can improve or regress in time) and their crossing allows to define a walk personal/professional/working “ad personam”. The individualized portfolio is nothing else than the making explicit an insertion project, with the relative documents of walk in progress.


About the person It concerns the course that the person chooses to fulfil to satisfy in the best possible way the needs he presents.


As a set of activities In contrast with the Service it hasn’t a temporary continuity character but it has a vital cycle comprehended between a beginning and a conclusion. At the need it can re-proposed and re-financed with the same modalities or it can converted in Service Of insertion The project is the plan defined together with the beneficiary to drive him to insertion. This project is defined in phase 2 of orienting once the beneficiary is known. The we talk of “insertion project”




Articulated set, coherent and cordoned, of projects referable to a specific area, realized in medium-long periods (for ex. Regional social plan)


Integrated programmes

Programmes linking among them development ( policies addressed to people and enterprises) and social inclusion ( work policies, social policies, of education, of instruction, of culture)


Active search of working source

It consists in the search of a working activity through the reading of papers and magazines, publishing work offers, the research through internet of work offers, the individuation of temporary agency to which address, etc..)


Temporary lodging source

It consists in a lodging of accompanied “life in common” , in which he lives temporary when he hasn’t got his own house; it allows people not to live in the street or in a dormitory and it is a necessary corollary to working activity. The “ratio” is that economic sources earned Working must allow the person to pay a rent and, still before, to be able to have at disposal the sum for the deposit requested by the agency or by the private to whom he has addressed for renting




It is a private or public structured entity the mission of which is to answer to a certain need of people addressing to it, which should involve the active participation of the person Supply of specific activities to users clearly defined. It has a stability character


Piemonte Lombardia


It can be meant in two ways; 1. The service given to beneficiary, for example allowing him to benefit of a mail domicile or of a medical unity are services at his disposal 2. For extension, the service can define the people group or the structure supplying a service to beneficiary: for example the catering service shows well both the fact of supplying this service and the workers ĂŠquipe who takes it in charge


Insertion section

The insertion section is simply a reserve of working places that the single company (also profit) reserves to this target inside its human sources. Very often it is the final result of a walk that for employable people and for not immediately employable starts from the insertion in training with relative work grant and that finishes with the employment at determined time. The work grant, in this case, becomes an indirect benefit for the enterprise: the insertion doesn’t constitute a cost.In this phase the figure of company or working tutor plays a determining role. At the end of determined time, if the beneficiary pass permanently in the company organic, there is a new free place for a new insertion


Educative support

Help offered to the person to reach the best degree of possible autonomy; it concerns the person ability to individuate his needs, the personal sources and not to which refer to, to make choices; it foresees the consciousness of his own responsibilities, of his own limits and his own sources and of his life context


Individual psychological support

Offered on interested’s request to help him to face anxiousness and fears typical of who faces freedom; often he makes a request of help during the elaboration of his own experience deviant and of prison.




Information and support service in the realization of course devoted to working insertion through the definition of professional profile, of work accompanying. It is particularly addressed to prisoners at the end of terms or in alternative measure to prison. It carries out, through operators, counselling to institutional figures of penal institutes (educators…) relatively to working market and a service of counselling-information- support to companies interested to prisoners’ insertion. The activity becomes concrete through individualized interviews with prisoners who liberally ask to have access to the service or after direct indication of treatment équipe, The service is tightly integrated with the procedural ways of Employment Centre. Therefore who have access to it, accesses also to all the services that CIP offers to citizens. The service is tightly linked with the measures addressed to working transition


Foreseen phase inside a vocational training course, it consists in passing a certain period of time inside a working reality, in order to exercise directly a specific professional role. The stage is a period passed in an enterprise to: • Look for the user’s vocation • Discover a job • Improve the user’s practical ability Stage generally is not paid. The word “stagiest” involves only the people making the stage in an enterprise. For extension, “stagiest” can be any person who passes a period of time in a place to acquire a knowledge: for example “stagiest” is called the person who assists for half-a-day a meeting informative about alcohol.






The tutoring, inside accompanying actions, has a specific and identifying role in one or more operators who become the reference , also practical, for the subject in inclusion. We can then talk of working tutor and/or company tutor, lodging tutor, social tutor, family tutor, etc‌



It is a research process with precise scientific rules, based on the collection, elaboration and interpretation of data and information, finalized to formulate a judgement about the quality and efficacy of a service and/or project. Evaluation is necessary to define and improve services, projects and social policies, as evaluating means learning from what has been done, learn from mistakes and from success, worm a balance, make it know, eventually repeat the experience somewhere else. Traditionally three moments of evaluation are individuated: a) Evaluation ex ante : it answers to the target of knowing in advance the effects of programme-projects-service, to be started, to establish if it will really be able to function, which effects will it have , who will be able to carry it out in the better way. b) Evaluation in itinere: evaluation made during the activity, to verify the development of a programme (or service or project), to make eventual adjustments or correct courses mistakes c) Evaluation ex post: evaluation realized at the end of a programme or service, to make a final balance, to learn from what has been done, give transparency to what has been realized d) Internal Evaluation or self-evaluation: evaluation made by the staff of the same programme, service or project e) External evaluation: evaluation made by an external professionist, in order to guarantee an external more detached judgement



4.2 “Institutional” glossary

Employment Centres

The Employment Centres offer a wide range of services for people and enterprises, among which: • Pre-selection service to make meet who looks for work and who looks for workers • Information about services and interventions of vocational training • Information and consuellingl about work regulation and policies • Functions of link for other province structures or having an arrangement of giving specialist orienting services and individual counselling • Administrative tasks of registration (receipt communications of employment , transformation and end of working relations) and certification of working positions • Insertion for disabled people • Promotion for educational training in enterprise They are public structures managed by Provinces, which supplies free support services to the matching between working supply and demand : for this reason, they address both to people looking for work (or who wants to change it) and to enterprises looking for workers. The employment centres offer specifically services of welcome, information, orienting, pre-selection and selection besides carrying out precise operational tasks:their task is to recover for the use of public service the enterprises who asks for work, to accompany with support devices the insertion of work and education of disadvantaged brackets, to supply to territory a reference point for services and projecting activities, promotion and realization of interventions as support for employment.


D.L. 181/2000 – Disposals to facilitate the matching between working supply and demand (cfr.chap.2)


Social cooperative

Social cooperatives, mutual societies with aim to pursue the general interests of the community to human promotion and social integration of citizens, established with the Law 381/91, are divided into two main categories: - Social cooperatives , type A: they carry out operative activities of socio-sanitary and educative services, which are not finalized to working insertion of disadvantaged people - Social cooperatives , type B: they carry out activities of different nature, agricultural, commercial or services, finalized to working insertion of disadvantaged people (who must be at least the 30% of cooperative’s workers)


L. 381/91 – Discipline of social cooperatives (cfr. Chap.2)

Vocational training

The politic of vocational training is based on the article 150 of the treaty that establishes the European Community, saying: “The community acts a vocational training policy that strengthen and integrates the Member States actions, fully respecting them with concern of the content and the organisation of Vocational Training� Vocational training is an essential element of Lisbona strategy, contributing to employment. Following Bruges initiative of vocational training general directors (October 2001) it was started a process of cooperation reinforced in the field of teaching and vocational training. Copenaghen declaration (2002) and Maastricht communicate (2004) reassert the priorities, consisting in transparency, recognition and quality of vocational training, and establish priorities at national level. Two important initiatives have been elaborated: Europass- Training (1998) attesting the acquired competences during a period of training abroad and Europass (2004) gathers five documents devoted to prove in a clear and easy way the qualifications and competences of citizens everywhere in Europe. The sector programme Leonardo da Vinci (permanent learning programme) is the financial instrument for vocational training actions. It aims to support and integrate the actions started by Member States encouraging trasnational cooperation and mobility, innovation and quality of training but also the European dimension of training system and practices. Besides, the European agencies and the organisms active on training field are: - the European Centre for the development of vocational training (Cedefop), created in 1975, with the seat in Salonicco; h E of learning f d through i f which i i the subject, d i 1994 ih i T i Process to whom the training action is addressed, is allowed to acquire a suitable preparation to carry out working activities. More generally it is a structured set of actions the aim of which is the development of knowleges and competences of a subject


Art. 150 of treaty establishing European Community (1957)

European Union – DG Education and Training


Since the coming in force of Amsterdam treaty (May 1999), which introduced a new title VIII about “Employment” in the treaty of European Community, the promotion of a high level of employment, has been present among the Community goals. Employment represents a complementary competence of member States, devoted above all to the elaboration of a European strategy for employment (SEO). The strategy in conceived as basic instruments to supply orienting and assure the coordination of employment politic priorities, to which member States adhere at European level. The new title VIII about employment foresees also the creation of a committee of the employment with consultive task. This title intends to facilitate the Union work in the promotion of national politics coordination concerning employment and work market. The European Council of Lisbona (March 2000) considered that the general aim for these measures was to increase the rate of global employment of European Union up to 70% and the female employment rate to more than 60% within 2010, The European Council of Stockholm (March 2001) added two intermediate goals and a supplementary one: - the global employment rate and the female employment rate must reach respectively the 67% and 57% within 2005; - the old workers employment rate must reach 50% within 2010. Barcellona Council (March 2002) asked to strengthen the European strategy for employment as instrument of Lisbona strategy. The financial support to employment policy is effected through several instruments: - the programme PROGRESS 2007-2013, aiming to give a financial help to the realization of Union objectives with concern to employment and social affairs; - the priorities of European Social Found integrated in the purposes of SEO; - the programme for mutual learning, started at the beginning of 2005, in the cadre of measures to favour employment. Its principal objective consists in pointing out the transfer of more effective policies in the key sectors of SEO. At European level, the principal organisms concerned with employment are the following: - the European employment Observer, system of information about employment policies, instituted in 1982 by the Commission in cooperation with national administrations; -EURES net contributing to the development of a market for European work where everybody can have access, through the exchange transnational, inter-regional and transboders of supply and demand of employment and with the exchange of information on life conditions and qualification achievement


European Union – DG – Employment, Social affairs and Equal Opportunities


It is an educational and orienting experience, an opportunity for temporary insertion in the work world carried out inside public and private companies. The stage does not foresees a work contract, it is finalized to the acquisition of a practical experience, To the trainee professional and personal improvement and it is part of a personalized project of education and work research. Besides, with the reformation of didactic regulation of Italian Universities, based on the system of educative credits, training is considered basic part of the didactic course of students. Through the direct knowledge of working context, training allows mutual socialization between working world and people engaged in educational-training processes or work search ones, it contributes to the acquisition of new competences and favours the working insertion or re-insertion of subjects in difficulty with the work market. To activate a stage in public or private companies it is necessary to address to a promoter institute, that is to say one of following subjects: • Employment Centres • Universities and Universitary Instruction Institutes • Companies for the right of universitary study • Provincial educatory Authorities • Scholar institutions • Vocational training Institutes and/or orienting ones • Therapeutic Communities and social cooperatives • Services for disabled people working insertion They are brief working experiences in companies or public institutions to facilitate the professional choices of individual through the knowledge on the field of working world. Stage is not a work relation, neither it foresees a payment, nor the duty of final employment of trainee


L. 196/1997 – Rules concerning promotion of employment, Art.18: educational and orienting trainings (cfr. chap.2)


4.3 “Operators” glossary

Accompanying (tutor of accompanying)

He intervenes during the elaboration phase of the course to be proposed to user. He takes information from the orienting operator and can have access to the information collected by him. He is the supporting figure for user during the realization of different courses; he exercises the functions of mediator with the context where the user is inserted; he carries out monitoring activities of the course; intervenes in the management of critical events; supply a cadre of the situation at the end of the action


Informative counters of Territory Prison of Bologna(ER


He sets up the informatics device for information and orienting for the action’s beneficiaries and promotes it with all local actors.



Agent for the right’s access

Inside and outside the prison he is the reference with concern to juridical troubles of the people addressing the Service, his work consists in activating the instruments foreseen by regulation to achieve the objectives shared with people. Developed activities: preparation of administrative and/or jurisdictional applications, free consuelling, control of feasibility courses, analysis person legal action, link with police services and jurisdictional competent authorities. He has technical competences of forensic area with particular concerns with penal execution area, besides administrative right.


Social Inclusion Agency

Social enterprise’s consulents

They have competences concerning the development of companies, commercial and marketing, to create cooperative development plans, at economic-financial and strategic level.


Virgilio Project


Of project He coordinates all the involved subjects and the foreseen activities and he is the only referent for the relations with Working Service and with Social Services of the Municipality: He assures the organization for the activities and through his link action, heads the monitoring of the actions made inside the project, synthesizing the data; he supplies supervision on some cases. He has competences in cordoning work groups, system actions, interventions addressed to people in difficulty Coordinator

Of project He coordinates the project and all its actions


Informative counters of Territory Prison of Bologna(ER)

Incorpora Spagna

Arin8 T1BC

Of project He coordinates and organizes all the actions of the insertion process, he activates the training, on line with regional regulation about education. He is the link between the operators of different actions foreseen by the project ( often not only trainings) in the penal execution area. He has competences of organization and of relational mediation



Educational training courses 196


Of project Developed activities: co-planning of personalized project courses, coordination of different project actions, link among the project partners both at institutional level and at the operative one, participation to institutional outside tables in which the Project is inserted, convocation and conduction of the meetings in ĂŠquipe and in enlarged ĂŠquipe for a methodological supervision, participation to institutional ĂŠquipe meetings, compilation of a synthetic report concerning beneficiaries project courses, sent to Penitentiary Administration Authority and to Sending UEPE, compilation of activity report. Competences: knowledge of prison world, knowledge of rules regulating the concerns, ability of organization and methodological supervision, planning ability, knowledge of problem solving methodology, ability to networking


LOGOS Project

Coordinator/ activities educator He administrates the insertion courses and put in touch the professionists Who are going to welcome the beneficiaries



Of the group He administrates the insertion actors group, who must be known very well by him. Besides human and social motivation, he must have organizing managing qualities






Of the planning process of productive activities He coordinates and organizes all the activities of planning process, organizes the transversal (municipalities) to involved territories initiatives, he is present at technical and strategic meetings of general character and, if necessary, local, he takes care of meetings/decisions verbalization, he takes care of and coordinates the informative diffusion, he co-realizes technical reports, he acts as a reference point for the operators of different initiatives foreseen by the project. He has strategic and organizing competences, knowledge of institutional services/facilities, of regulation concerning communication and relational mediation

Professional and of proximity He works with direct contact with the people above all outside the prison, taking care of courses complexively proceeding and organizing the welcome system. He works in contact with the operators of other services. Developed activities: taking care and organization of welcome spaces (living prospective), taking care of living in common inside welcome spaces, definition and “maintenance� of the contract linking people to the service, control individual interviews, monthly sessions of group work to define comparison common moments, sharing of spare time with the guests of welcome spaces, contacts and accompanying courses with people not living in the lodgings. He has educative competences, ability to promote counsciousness processes, bl d h h h d f fl k 153


RAEE Laboratories


Social Inclusion Agency


For the individuation of user’s needs He acts in tight cooperation with the operators of project other partners and interacts with the operator of eventual reference services outside the project. Developed activities: initial interview with the aim of individuate user’s needs and problems, individuation of available sources, coplanning of individual project courses, control interview a month after the insertion of the person in the project course together with the psychologist, accompanying of beneficiaries and monitoring of individual project courses, link with operators of other partners of the project and with territory actors that at different title interact in the courses, individuation of companies to insert beneficiaries for the development of work trainings, link with psychologists to make the matching beneficiary/company, interviews with the employer aiming to evaluate work training, conduction- together with the psychologist-of monitoring group for the people inserted in work training, participation to èquipe meetings, of enlarged équipe and of institutional tables, registration on the data base of all information concerning the project of every user. Competences: socio-educative diagnosis, educative ability, planning ability, knowledge of rules regulating the subject, ability of networking, relational ability. For lodging use Knowledge interviews with the people asking to use temporary lodging source, compilation of PEI, link the educators, educative support of the people inserted in the temporary lodging source also for finding a stable lodging solution, participation to meetings of enlarged équipe and institutional tables. Competences: educative diagnosis, educative ability, planning ability, Ability of networking, relational ability. 154


LOGOS Project

Technical Experts

They deal with the management of several productive areas (ex: dining room, kitchen responsible). Besides the technical competences, they must have also transversal competences; knowledge of working market, research techniques, market dynamics at territory level; knowledge of user’s target, characteristics and needs of people belonging from different disadvantaged categories; knowledge of territory sources, (employment services, social services, training offer,etc)


Social Cooperative It2


Educators With specialist and basic competences (linguistics, informatics, working market and regulations, etc.). The educator is charged of practical development of educational actions, in presence or at distance, for which he prepares in detail the contents and modalities (lessons, exercises and so on). In the phase of realization, the Educator manages the group and the singles putting into practice the established programme. In particular he has to: - control the objectives established during planning phase; - articulate the phases and times of learning, defining the number and scansion of hours/days for each educative module; - to be sure of requirements requested to participants and to deepen the pupils’ knowledge; - to intervene in the choice of equipments and instruments more suitable for teaching activity; - to contribute in choosing the different didactic methodologies foreseen by the educative project; - to participate to the evaluation elaboration


STRA.LI Project


Professional Educators Sector professionists with educative experience, art masters and artisans


Fund raiser

Teachers of preparatory course to working insertion Developed activities: theoretical interactive lessons centred on subjects functional to working world insertion, link with the project referent, link with the educators, participation to enlarged Êquipe meetings. Competences: specific knowledge concerning the dealt subjects, knowledge of needs and regulations of work world, ability to support the motivation of course’s participants, ability in networking.

In a state of limited sources he has the specific task to activate public and private channels to find financial sources necessary to the project realization



Virgilio Project


LOGOS Project




Socio-cultural Developed activities: translator tasks (linguistic translation), reading and decoding of behaviours, uses, way of doing things, control of possible sources after the dismission from prison through putting into network services of Third sector and Institutional, orienting and informative in the field juridical, working, administrative, accompanying of Social Assistants during the interviews with notcommunitarian prisoners for a better reading of need and research afterwards of possible sources to activate; re-building of relations with families and re-approach to the representatives (Councils..) of belonging countries. H h i l f h di d i l Intercultural Inside and outside the prison he takes care of the relation with foreign people facilitating the mutual comprehension. Developed activities: he helps the Educator in all the actions concerning the management of welcome spaces, besides the accompanying courses on the territory. Competences linguistic relational, educative, ability to promote consciousness processes, ability to stay inside the situation of high conflict potential, to be able to take difficult decisions, to be able to exercise monitoring and control systems of interlocutor’s reliability.



Informative counters of Territory Prison of Bologna


Social Inclusion Agency

Operator of enterprises/sources research

He makes use of instruments internal of the institution (enterprise data bank, enterprises lists divided in productive sectors and dimensions) and of work operators (agencies, employment centres, trade unions) to contact the enterprises and individuate the more suitable ones. He has competences relational, communicative, of working world services He has the task, in cooperation with employment centres and public structures and of social private dealing with insertion, to supply solutions consistent with the characteristics and personal and sociofamiliar situation Of the potential beneficiary (often he coincides with the figure of accompanying tutor)



Educational training courses 196



Counter’s operator

The counter’s operator gives welcome services, first information about services offered by the system of employment provincial services, makes orienting and group orienting interviews, companies research and accompanying activities. Developed activities: information, counselling, orienting, accompanying, promotional activities. Competences: o Education and experience in support activities for working insertion of users particularly “weak” on the work market or “disadvantaged” people, particularly prisoners and ex.prisoners; o Competences of relation and of facing individual and collective problems; o Great ability of listening and observing ( to comprehend the request and interpretate the user’s kind of need) and planning ( to evaluate the restraints and the specific sources for the single situation in comparison with the possibility to solve the user’s problem); o Diagnostic competences such as the ability of analysis to evaluate the possibility of problem answer with relation to services present in the structure and in the territory network; o Synthesis competences to explain synthetically and clearly the found solutions; o Competences of problem solving to solve at the right time also unforeseen problems, initiative and innovation not to stop in front of unforeseen obstacles and to propose solutions for new problems; o Knowledge about working regulations and employment procedures referred to different target of workers



Informative counters of Territory Prison of Bologna

He is in charge of welcome interview. He interacts with treatment prison area and with UEPE. He transmits to GOL the synthesis of the situation with specific requests of intervention.

Social operators

They deal with the centre management, of equipments, of cases and users work outside, of the coordination with the rest of welfare network, of programmes supervision He carries out orienting interviews and deals with the drawing up of personal insertion project

Orienting operator

/working insertion tutor He works in direct contact with the people to build with them: 1. working profile (dimension of self working) 2. sense strategies for the research of an employment 3. elaboration of instruments usable for research. He activates together with the person the most appropriate strategies of work research activating the local system of enterprises besides the operators of eventual involved services. He keeps the contacts with the referents of enterprises inside of courses of realized trial work. He heads the preparation of administrative documents necessary for the activation of insertion courses. He has a remarkable relational competences, knowledge of territory and of local productive system, knowledge of working regulations and of instruments for incentivising the employment for protected categories, ability to promote consciousness processes in order to own professional competences and own ambitions. 160



Arin8 Spagna





Social Inclusion Agency

Working insertion operators He works giving information/orienting the beneficiaries of the programme and acting as intermediary with the enterprises

Orienting operator

Orienting adviser Professionist carrying out above all counselling orienting activities. He is a specialist in orienting information and the help relation. The principal competences of orienting adviser- according to English definition- can be individuated in: analysis of the request; updating of orienting information; management in little groups activities; management of help relations; use of specific instruments (test, balance,‌); to know how to evaluate the users’ potentialities and feasibility of their professional projects and activate cooperation relations with other services operators.





STRA.LI Project


Promoter into companies

He elaborates in a detailed way the professional and extra-scholar training Interventions. He operates in all educational sectors (continuous and permanent and in the first and second level one) The Planner must: o examine the socio-economic context and analyse educational needs; o individuate the meeting areas of working supply and demand; o describe the intervention purposes, also defining the knowledge and the abilities to acquire; o to individuate the beneficiaries and the relative insertion requirements; o indicate the contents and methodologies of management; o define the operators roles, the phase4s and times of course development, as well as all the organising and logistic aspects; o establish the modalities of eventual trainings and stages; o verify the operative and financial feasibility; o elaborate diffusion modalities and intervention promotion; o monitor the project, establishing ways of evaluation and control; o effect a final control with the relevation of employment rate of trainees after 1 or 2 years after the intervention’s end

Developed activities: interception of companies available to insertion on the territory, survey of company characteristics and needs , presentation of the opportunities offered by the service, mediation between the Service and the enterprise in the first contact phase. 162


STRA.LI Project



of work He makes motivational interviews aiming to defining the people profiles, in terms of characteristics social, cognitive, motivational, aptitude, etc.


Adviser for working orienting and drawing up of competences balance and educative curriculum Developed activities: individual interviews finalized to working orienting, drawing up of competences balance, drawing up of educational curriculum, link with the educators to evaluate if going on with the insertion in training or in the course preparatory for working or if proposing to the person a professional course, link with the coordinator and with the teachers of the preparatory course, link with the educators to individuate possible matching among working needs, competences of beneficiaries and needs of companies, participation to enlarged ĂŠquipe meetings and institutional tables Competences: clinic diagnosis abilities, knowledge of methodologies for drawing up competences balance and working orienting, knowledge of the exigencies of working world, knowledge of regulation of the subject, ability for networking



Informative counters of Territory Prison of Bologna


LOGOS Project



Developed activities: psychological diagnosis, conduction of first interview with the educator, co-planning of individual project courses, conduction of control interview after a month since the subject insertion into the project together with the educator, psychological support to the beneficiary who requests it, intervention of family mediation on specific request, conduction, together with the educator, of monitoring group addressed to people in work training, link with the Project coordinator, participation to enlarged ĂŠquipe meetings and to institutional tables. Competences: clinic diagnostic ability, competence in psychotherapeutic treatment, ability for networking

of production Technical figure principally Expert of management of production activities. He participates to the personal project definition and to the monitoring of user’s course inside the cooperative and in the starting phase of insertion in other companies. This activity is effected through interviews finalized to ri-elaboration of problems, technical or transversal, met.



LOGOS Project


Social Cooperative It2


of work transition Fundamental figure of the cooperative, he is the referent of the project built together with the disadvantaged person. He is the reference figure for the user and develops a constant monitoring of activities. He acts as a link figure between the user and the services of the territory, worrying to effect eventual signalization or to coordinate the action . Finally, he follows the transition phase in outside enterprises, making contacts with the companies, accompanying the users in the first interviews and accompanying him in the first days of new insertion. He is a professional figure bearer of multiple professional competences in the area of social of project (for each involved territory) He manages the initiative of specific character on his territory, he is present at technical and strategic meetings of local character, he follows the verbalization of local meetings/decisions, he follows the informative diffusion of decisions taken at local level, he prepares educative plans and of general start up of local laboratory, he takes care of relationships and meets his local partners, it is continuously in touch with the project coordinator. He has competences of organization, collection and use of information, knowledge of the local context, of communication and relational mediation.



Social Cooperative It2


RAEE laboratory


Of project for the involved committing enterprises He plans and organizes the initiatives of committing enterprises competences, he individuates the sources that the committing enterprises can put at disposal, he cooperates with project local responsibles and with social enterprises which are going to manage the activity, he takes care of the informative diffusion of decisions taken at local level for his companies referents, he gives data and technical and regulation information relative to the concerned productive sector, he prepares and follows all technical aspects of productive plan and gives consulence about local laboratories’ start up, he is present at technical and strategic meetings of general and local character, he takes care of relation and meets his local partners, he is continuously in touch with the project coordinator. He has competences of organization, collection and use of information, knowledge of normative and activating context of competent productive sector, of communication and relational mediation



RAEE laboratory


of project for the involved social enterprises He plans the managing activities of social enterprise competence organising the laboratories, he elaborates a plan for enterprise and the productive indicators, he cooperates with the local project responsible, with the activity committing enterprises, with the Institute direction, he follows the spaces setting up works, he collects and rielaborates data and technical information and regulations relative to concerned productive sector, he is responsible for the managing of activity and holder of authorization request to competent Offices, he prepares an educational plan and gives consulence about the start up of local laboratories, he is present at technical and strategic meetings of local character, he takes care of relations and meets his local partners. He has competences of organization, administrative and managing, of collection and use of information, of technical and transversal education, knowledge of local context of project for penitentiary Administration He coordinates and organizes the penitentiary Institutes initiatives for the activities’ realization, he takes care of the informative diffusion of decision taken at local level, he coordinates the technical planning for the spaces arrangement and for the activities logistic aspects, he follows relations and meets Institutes’ directions, he is continuously in touch with the project coordinator. He has competences strategic and organizative, of collection and use of information, knowledge of regulative and logistic context, of the penal execution process, of communication and relational mediation



RAEE laboratory


RAEE laboratory


Project technical referent of penitentiary Administration


of penal execution area He co-plans, manages and organizes all the activities, helps to people and system actions, of “penal execution” area addressed to final beneficiaries, to operators, to territory. He keeps stable relations with territory stake holders. He has competences of strategic planning, organizing, relational and “diplomatic”, knowledge of institutions and organizations operating at different title on the territory

He participates to the initiative technical planning , he takes care of technical planning for the spaces arrangement and for activity logistic aspects, he cooperates with the responsible of local project, with eth committing and activity managing enterprises, with the Institutes direction, he supplies consulence for working realization of spaces arrangements, he is continuously in touch with the project’s coordinator. He has competences of technical planning and penitentiary building, knowledge of regulating and logistic context of process penal execution .

Developed activities: welcome, settlement of bureaucratic formalities, keeping and updating of data ( on informatics supports)



Educational training courses 196


RAEE Laboratory





Professional figure more and more diffuse in educational field, often in contrast with the traditional teacher, who has the task to explain contents. The tutor, whose basic tasks is the one to promote a series of interactions, can have several didactic functions: assistance, link between teachers and pupils, management of the class with possible moments of teaching, above all in the occasion of exercises in class and laboratory activities. Two are his purposes; to accompany a person or a group of people in a specific phase of their iter of learning on work; to monitor this learning a way to make coherent and synergic the Development of knowledge and competences concerning the person, but also his organization

Therefore, since some years, it has appeared officially a tutor function that appoints, in an enterprise, the person charged to accompany an apprentice or a stagiest. Locally we can find tutoring experiences in which the more competent students are asked (or stagiest) to take in charge the new ones.








of educative project He cooperates to planning an educational planning addressed to final beneficiaries for the starting up of laboratories, he plans times and modalities for the course, he works together with the local project responsible, with the activities committing enterprises, with the Institutes direction. He has competences psychological and /or pedagogical of vocational training, of work methodologies in laboratories productive sector, organising and managing of group work of committing enterprises He cooperates to planning an educational planning addressed to final beneficiaries for the starting up of laboratories, he plans times and modalities for the course, he works together with the local project responsible, with the activities committing enterprises, with the Institutes direction. Competences:he has logistic/technical competences of total productive process of activities and the production chain linked, of organising methodologies and management of working group of education He builds with the final beneficiary the educational course, he shares it with the signalling service and the host company, he monitors the realization in every phase. During the development of this activity he faces the company, the beneficiary, the signalling service. He has psychological and/or pedagogical competences



RAEE Laboratory


RAEE Laboratory


Educational training courses 196

of accompanying He keeps in touch with the company and the services. He accompanies the beneficiary during insertion period and becomes his interface with the company and the involved services. He makes interviews with the beneficiary at prefixed temporal expiring dates, he proposes eventual adjustments to the insertion programme


of company Individuated among the host company’s staff. He follows the beneficiary on the work place taking care of aspects professional, relational and of contract. He interfaces the company responsible and the accompanying tutor of company Developed activities: monitoring of the user into the company,comprehending also the transfer of operative competences necessary to carry out its duty









social The social tutor is the activator of the social network of person support. The aim of all developed activities is the development in the person of the ability to orienting himself in the research of employment and social solutions through interviews of knowledge, orienting and counselling, re-definition of personal and professional objectives and , finally, a real accompanying course by the tutor to services present on the territory. Besides the tutor supplies a support in practical difficulties practical, logistic and of relation, identifying and activating the support network and mediating with it



of social and working accompanying Professional operators who doesn’t identify through a formally defined role, but through a function, which is the one of accompanying the disadvantaged person in the realization of a professional and life project: He is neither a voluntary, nor the bearer of specific professional profile ( he is not psychologist, nor educator, nor social assistant): his work consists in orienting and accompanying the prisoner during the “piece of road” defined and particularly delicate ( for example the social and/or working reinsertion post-prison), creating/facilitating the links with supporting social network and “ moving back” when the network is able to work alone


STRA.LI Project



/mediator Developed activities:dialogue with the operators of sending Services, interviews with the user, accompanying of user towards and during the work, interviews with the company’s tutor



of class He is inserted in education processes to lead and manage the participant to an educational course, guaranteeing a constant reference points with the function to facilitate learning processes. His function is defined inside an help relation and allows a better consciousness of the problem taken into consideration, permitting in this way a more accurate choice of following activities to be undertaken; he becomes central in the processes of selfdetermination and autonomy.



STRA.LI Project


FINAL OBSERVATIONS The network experience realizing RESPIRO project, both inside prison and on territory, helped in comprehending the entity of the problem and in focusing the possible solutions of crime prevention, principally with interventions of accompanying and orienting of prisoners in final terms and, after terms’end, of accompanying in the difficult reinsertion in society. Solutions that can be , with suitable adjustments, perfectly repeated and transferred on other territories different from the ones where it has been developed (is developing) the experimentation. The answer to the problems of prison and post-prison, above all in the working field, would be insufficient if it remained isolated: it is necessary to be joined with other links and passages in the re-insertion processes, for this reason in our analysis of “excellent practices” we gave a particular attention to “network”, that is to say how much and how the project/activity is able to join and link to “stitches” and to services offered by the territory. Work, house, health relations and affections: they are starting points, for a criminal policy that wants to take charge of real problems challenging our civil and politic community. “The principle according which the terms execution is not only an arithmetic fact, but the construction of a course towards the coming back to society, was born into the European juridical thought and develops on the basis of a utility criterion. An utility centred, actually, on safety concept : a society is safer if who has committed a crime can come back to it, “knotting” the threads that the crime cut off, after passing not a simple segregated time, but a time characterized both by own affliction of freedom depriving and the construction of consciousness and ability of re-insertion. From here it was born the idea of a prison time to follow by steps, with measures articulating this walk towards coming back: with the observation in prison , the penitentiary benefits, the alternative measures to prison. Because, anyway, people who committed a crime, after a more or less long period, will come back into society, And it is interest of the society, that is to say all of us, that they have had ways and times to live an experience not of annihilation but one of gradual reconstruction of own life” Since too many years now the fundamental quarrel of European prisons is the constant increasing of prisoner people in comparison with national population. 175

Imprisonment statistics show in the facts “ a social detention”: the more penalized are the migrants. The people affected by psychic diseases and by drug addiction, the people little alphabetized, unemployed or occasionally employed. Let’s look at work, then, as a fundamental right for citizens that can constitute shuttlecock of criminal policy, really able to produce prevention and safety. A culture of work able to measure with the reality of “post-Fordian” economy and of global networks, to offer concrete working opportunities – both inside and outsideto a prison population dramatically lacking in social links, for this work must be always thought in a set prospective. Working insertion is- on our opinion- a privileged instrument through which weak subjects, deviant, who has undergone penal terms, can be helped to re-integration in the community “tissue” and within legality processes. To discomfort and emargination, that often constitute the background of illegal behaviours, it ca be answered with inclusive attitudes and assumptions of responsibility, full of human and civil relations: it is necessary to point out as the welcome ability – of which it is able to be the solidal citizen – intersects the rationality of contribuent who knows how to compare the very high costs of prison with the ones socially more productive of good practices of working and social insertion. This is the most efficient instrument to prevent and the stopping wedge of recidivism. Such an approach to the penal matter goes into the direction of a rational and realistic criminal policy, the efficacy of which is based on good social and integration policies and on a culture of legality able to stimulate the consens to regulation precepts. A regulation expressing only in terms of strength and threatening, of neutralization and unabilility, is not able to answer to illegality challenge. To be able to wish in a good result of socio-working insertion we need, at least, to start with solid basis: it is necessary to make grow into the subject a certain predisposal to work and to take to surface those potentialities able to make him “receptor” of positive elements that can be found in a working place and in the social context. On one side we can imagine the work importance, above all for the disadvantaged subjects, who, in their existential problematic condition, see limits for their access 176

to a regular working world. On the other side, the figure of the condemned person towards who the society is pushed to ascribe meanings not always philanthropic. We are frightened to employ a prisoner for “what he has done” and rarely we wonder “what he is available to do now”. In the collective imagination it springs a process of “individuation-judgement” that goes over the person and uses the social stereotypes typical of this particular category. With this research – taking back the introducing notes- we think to have contributed to extrapolate strategies and methods to individuate, let know, exchange and transfer policies and good practices leading to managing innovating techniques about prevention of crime and recidivism, showing also how to look for and improve operators’ professional competences, making in the end also the effort to prepare a glossary that could lead to a common language to comprehend and make comprehend these phenomena. To resume: we have studied the services/projects of support to work transition relatively to 19 signalled cases by the project’s partners, developed on the 3 macroareas of reference: o

professional/working information and orienting


vocational training


work accompanying

From macro-areas of reference we have selected the excellence practices, characterized by one or more of the following peculiarities: o

integration between active working policies and educational policies, between services and employment, between public and social private, between formal and informal




stabilization of the offer, or Project to Service


sustainability, among actions and offered services and intervention context


experimentation or innovation in giving procedures


efficiency in the management of sources dedicated to the increase of employment of referent target


link with social support territory networks.



ENCLOSURE Synthesis of selected experiences References of selected experiences



Progetto Re.S.P.I.R.O. Rete Sviluppo Prevenzione Inclusione Risorse OpportunitĂ Identifying code JLS/2006/AGIS/240


AGIS 2006

Research edited by


Finality To give information to prisoners, who are not able to access to it To increase the potential occupability carrying out information activities, orientation consulence and support to transition to work ‰ To be the conjunction ring between prison and territory Integration 1. Occupability Services (employment centre) 2. Socio-assistencial policies (SSA) 3. Professional Education, School, University ‰ ‰

Innovation …

CIP emanation, strong characterization in the work place + social secretary service


Interventions made by miltidisciplinary staff

Basic-principles ª ª ª

Approach centred on the person (personalized project) Continous improvement of the service Net-work


„ „ „

Service: consolidated reality since many years Interviews: prisoners and ex-prisoners Wide network

Actions Information about formative and/or working sources. „ Orientative consulence. „ Support to working and/or formative insertion. „ Information for foreign prisoners: rights of juridical protection „ Information about bureaucratic procedures and conditions for accessing of territory social services, about regularization proceedings and documents „ Taking in charge who is going to go out from the prison, creating a strong conjunction ring between “inside” and external services

Information and Professional/Working Orientation PIEMONTE: Car.Te.S.I.O. - CARcere e TErritorio: Operative Integrated Systems ™

It fits into the network created by GOL( Local Operative Groups)* present in all Councils which are also the seats of Piemonte Prisons→ 13


Its aim is to experiment forms of insertion, accompanying and support * They are composed by Prison Administration, (Institute Direction and UEPE), councils, provinces, social services, employment centres, social private, prison voluntary service.

Objective „

To create links and synergies to contain doubles of intervention with a consequent sources waste, everything done through the cooperative coordination of different GOL, which has consolidated ten years of trials and projects and sperimentation.

Activities • • •

• •

Welcome interview and diagnostic filter → counters. Agreed elaboration of intervention and social working support project. Enterprise research and insertion with section (recruitment) or structure (training with “working bag”) of insertion →network of 82 social cooperatives (Confooperative Piemonte) Housing research, support for the payment of rent and/or bills Nearest place of residence, family reconjunction

Information and Professional/Working Orientation PIEMONTE: Car.Te.S.I.O. - CARcere e TErritorio: Operative Integrated Systems

Strength points Intuition to build the structures and the insertion sections, addressed to profit enterprises which reserve places for prisoners inside their structure. o Real transition enterprises are supposed to be created next to social cooperatives, on the French model n

Weakness points …

Involvement of profit enterprises, G.O.L. institutionalization

Involved Professionalities ¾

Counter operator – sources research operator - accompanying tutor - firm tutor

Information and Professional/Working Orientation LOMBARDIA: OR.F.E.O. - ORrientamento Formazione E Occupazione Service/project finality ¾

¾ ¾ ¾

To promote social insertion , through formation, orientation and work, of young people and grown-up coming from penal circuit, exceeding work market structural difficulties, restrictions of prison condition and the commonplace associated to prisoner figure Participation of the project Direction and of partner institutions referents to different tables of Management/Commissions/Committees, Inside Network AgeSol Different projects experienced from 1999 to 2007 Integrated project/service among different intervention macro-areas

Actions „



Actions inside penal Institutes … Interviews of group orientative information … Welcome interviews … Individual orientative counselling … Accompanying to working insertion in social cooperatives and profit sectors Actions external penal Institutes … Information and working insertion counter for ex-prisoners and prisoners … Individual orientative counselling … Accompanying to working insertion in social cooperatives and profit sectors System support actions … Counter of consulence and normative and proceedings to enterprises assistance. Companies research for working availability. Production context sensibilisation … Eventual assistance for enterprise planning elaboration … Informative and formative interviews and seminaries for the reinforcement of penal system operators’ competences, of the project, of public employment services

Information and Professional/Working Orientation LOMBARDIA: OR.F.E.O. - ORrientamento Formazione E Occupazione

Weak points 9 9 9 9

Project work Time indeterminacy (due to prison context) Facilitation shortage, few stages Users indefiniteness

Eventual knots to be solved for potential future projects n To strengthen the research of enterprises, which should not only be social coop. o Social tutor lack p Financing indeterminacy

Information and Professional/Working Orientation PIEMONTE: Social inclusion agency Objectives To offer social inclusion opportunities through: „ Access to work chances (starting up of work trial courses) „ Welcome places’ fruition. „ Educative accompanying on the territory at long terms (remotivation with regards to social sphere and orientation concerning private/personal extra-professional interests) „ Access to the right (informative service inside and outside the prison)


™ ™


Borne and developed as an integrated service able to synthesize working policies i and socio-educative interventions ( welcome and accompanying interventions on the territory) The agency has been working since 2002 supplying “services” for social inclusion of people involved by penalty. Since a year it has been undergoing a crisis of “not possible stabilization”: against a general and agreed needs not to give up such a service, the Public system doesn’t succeed in individuating the necessary forms to stabilize the experience definitely The social inclusion Agencies operators work “taking in charge” the responsibility of the request that people ask

Information and Professional/Working Orientation PIEMONTE: Social inclusion Agency „

Among the pofessionalities involved: agent of right access (not existent figure in the Italian system) →inside and outside the prison he is the referent for juridical problems of the people who use the service: preparation of administrative and/or jurisdictional petitions, free consulence, verification of courses feasibility, analysis of person legal situation, connection with police services and competent jurisdictional authorities.


Reference network: the one head of local GOL ( formal/institutional network with a strong political role), connection with territory nets, formal and informal

Transferability „ „

In comparison with the not metropolitan territory context → places where there is no problem of private offer for hardships services, social market with poor competition among actors. The Inclusion Agency is the sole system intervention in the Province addressed to people with Justice problems →Verbania Province (160.000 inhabitants) – Prison:110 prisoners

Weak Point „

With a very little competition the dedicated funds are recovered, but the limit is not to have a stable financing source

Information and Professional/Working Orientation PIEMONTE: LOGOS


LOGOS is a stable service, recognized by GOL on Province table for working insertion of prisoners, is not a term project any more linked with a financement


Basic Criteria: we intend to operate not with a welfare finality, but we want to stimulate the intervention beneficiaries’ protagonism giving them back the responsibility to use the offered opportunities


Transdisciplinary Staff


The connection with territory network – form and informal- of social support has allowed the Project to be recognized as a source both by institutional Services and social Private


40 insertions a year

Information and Professional/Working Orientation PIEMONTE: LOGOS To which final beneficiaries’problems the service/problem gives an answer „ „ „ „ „

Re-insertion inside the original family Rebuilding of a friend and social net Finding a working source Need of a temporary or stable residence Acquisition of certified professional skillnesses

Strength points ™ ™ ™ ™

The net among the partners → shared solutions to answer to single cases Institutions know the project Sure financing from Ufficio Pio, which gives stage. Relations among the Directors of all prisons in Piemonte, who promptly signalizes at least 3 months before deadline of “punishment and” in order to have time to contact people and present their project

Information and Professional/Working Orientation LOMBARDIA: EQUAL FABRICA: Co.Mi.Di. Co.Mi.Di. – Hardships specific insertion „

Subjects ex-prisoners or people making use of ex art.21 (n.7) of Pavia Province

Elements of originality ¾


The study of certification modalities of need status of a user in temporary difficulties condition coming from different situation (socio-economic, ambiental. Family, formative deficit, previous status of prisoner or dependence to alcohol and drugs), as a base for the acquisition of the access right to specialistic services of specific insertion The formalisation, through an agreement , of an integrated system among employment services, socio-assistencial and formative to run the hardships complexity through strongly individualized courses, built with and for the beneficiary

The experimentation has two objectives n o

To allow the weakest categories into the working market to reach a stable structure put in charge of specific Employment (Co.Mi.Di.), which supplies integrated and coordinated services apt to facilitate their access or re-access in WWE (Working World Employment) To promote a strong cooperation among employment services, local socio-assistencial and formatives ones, starting up and reinforcing synergies between public and private institutions, engaged with different roles in taking in charge disadvantaged people

Information and Professional/Working Orientation LOMBARDIA: EQUAL FABRICA: Co.Mi.Di. Co.Mi.Di. - Hardships specific insertion

Actions/activities description INTERCEPTION


Filling a “First analyses form about needs state”



The 3 territory counters COMIDI (Pavia, Vigevano e Voghera) receive the user to evaluate the insertion possibility→ request of “Needs state certification” to local employment Centre




4. ƒ ƒ


The “mediator-tutor” and the “Promoter of COMIDI in the enterprises” develop a constant action of collecting the needs expressed by enterprises. In a meeting among the entrepreneur, user and Co.Mi.Di. Operators, the insertion modalities are agreed. It is followed by the drawing up of the convention starting the stage The Co.Mi.Di. has started, since its constitution, a cooperation with some social Plan of Area in the province of Pavia

Information and Professional/Working Orientation FRANCIA: D.I.I. - Dispositif d'Information à l'Insertion


FSE EQUAL + Minister of Justice


This action invents a practice a diffusion games for the information addressed to the public in insertion


Little financing engagement


Information difficulties about local insertion possibilities → objective: to improve beneficiaries information through an internet terminal put at disposal.



Informatic disposal adjustment . Internet terminal adjustment in beneficiaries welcome places→3 internet terminals in the welcome places of Calais. Communications with local insertion actors


About 1800 consultations have been carried out during 1 year consultation

¾ ¾

Professional training education EMILIAEMILIA-ROMAGNA: FORMATIVE TRAINING COURSES 196 Work individual accompanying according to standards fixed by Law 196/97 formative courses with sources for management, tutorage, frequency indemnity to the beneficiary, assicurative and Inail covering costs

Finality „ „


To educate the person to work, to strengthen professional competences and the knowledge of work world services To form the person to relational and human context of working place, to the management of relation and interpersonal relation, consciousness of their role and ability, conflicts management, etc. To promote and realize an effective working insertion, stable, possibly satisfactory

Formative trainings have already become a consolidated service, constantly financed and affirmed as optimal practise for the approach of working world in the penal execution context


From 2003 to 2007: about 30 trainings activated

Professional training education EMILIAEMILIA-ROMAGNA: FORMATIVE TRAINING COURSES 196 „ „

Integration among working active policies, formative policies, socio-sanitary policies, cooperation with territory realities Stronger Network with trade unions (consulence for enterprises research) with respect to employment Centers

Transferability guide-principles „

The modalities for orientation and competences balance carried out “with” the same person


The modalities of research and individuation of enterprise/organization of destiny, centered on the availability of the enterprise to follow the insertion with a regular employment (more insertions in profit enterprises). Short trainings: about 2 months


Tutoring modalities tightly linked with he person


The modalities of periodical connection inside the directing institution, among all operators engaged on different sides in the carrying out the project

Professional training education LOMBARDIA: VIRGILIO ž

Virgilio is a pilot and sperimental project which foresee the constitution of an innovative model of enterprise management inside the Prison of Bollate (40/50 prisoners)

Finalities ‰

To promote and develop the working culture inside the Penitentiary Institute, through the constitution of social cooperatives which see the prisoners involved as members and entrepreneurs.

Virgilio activity is composed by 3 modules: A.

Motivational Laboratory for social enterprise structured in theoric formative actions, developing seminaries, privileged testimonies


Constitution and starting up of mixed social cooperatives constituted with cooperated prisoners and not


Activities of Tutoring and Social Enterprise Accompanying where the newborn cooperatives and the cooperator members are assisted by consulents

Professional training education LOMBARDIA: VIRGILIO

Before the Project starting it has been created a direction cabine, (formed


by the ATS referents, by Prison Direction and by a Soliditas expert) that put the basis for building a new innovative and shared model of service enterprise management inside the Penitentiary Institute of reference.


The objective has been reached: effective constitution of social cooperatives: Catering Cooperative (ABC the knowledge on the table) ¾ Florinursery Cooperative (CENTOVENTI) ¾ Electric plant engineering Cooperative (IES) ¾ Cooperative ESTIA ¾

Working accompanying EMILIAEMILIA-ROMAGNA: ROMAGNA SOCIAL COOPERATIVE IT2 Finalities To favour the working insertion of people in social and physical disadvantage, making them transit from a “protected” context to a “normal” working context. „ To offer working and formative integrated courses „


The cooperative is linked with many services on the territory -> wide network.

Reference approach „ Entreprise d’Insertion, Work transition enterprise. Activities „ Line of business in the restorative sector. „ Banqueting and catering. „ Cleaning sector. „ New line of business “intramoenia”, inside Bologna Prison: electronic materials recycling, collected into echological islands together with municipal concerns


Working transition responsibles

Working accompanying FRANCE: P.J.J. Protection Judiciaire de la Jeunesse

Beneficiaries ƒ

Young people under Young Judicial Protection.


FSE Equal + Working Ministry This action aims to establish an insertion bridge towards the working world for young people on bad terms with social system.




To offer more efficient personalized insertion courses. Taking in charge of the beneficiary entrusted by judicial institution. Adjustment of a project definition. Group working. The beneficiary follows some stages into the enterprises partners of the action.


If the beneficiary is employed, he is followed by the action coordinator for many months .


The network gathers some 15 beneficiaries a year- comprehends 6 structures of partners’ insertion and some 40 enterprises in which beneficiaries go on stage

ƒ ƒ ƒ ƒ

Working accompanying SPAIN: ARIN 8 „ „ „ „

Centre open to public with all-day opening Indefined duration of project (since 2006) It means to give an answer for lacking situation of education, social and personal abilities, economic situations, housing, judiciary…. It is inserted in a rehabilitation plan of the location district


Connexions with the social and assistential networks the people come from→constant coordination with the whole assistencial network where beneficiaries go: basic social services, judiciary, housing, socio-working insertion ones.


Personalized intervention plan. People in exclusion situation or risk. To go on for little objectives.

™ ™

Principal activities „ „

Bicycles repairing. Creation of external furniture for a natural park

Working accompanying SPAGNA: T1 B.C. Trabajos en beneficios de la Comunidad

Principle objective „

Conclusion of a judicial penalty in an alternative way in respect to entering the prison (to realize working days to the benefit of the community) with the final aim to obtain the person insertion in the society, avoiding institutionalization and stigmatization


They are above all people who committed crimes linked to domestic violence, most of them men.


About 12 people/a year.


Inside Agiantza different activities are carried out: adjustment and maintenance of association centres, local cleaning, adjustment of Sahats Park, laboratories participation….


Network with Prison Social Services →signed cooperation convention with the General Direction of Penalty Institutes.

Working accompanying SPAIN: INCORPORA

Principal finalities To promote and increase the occupability of disadvantaged people to facilitate their social integration. To involve enterprises sectors in the working insertion of people with difficulties in entering the work world .

„ „


30 beneficiaries of intervention.


Dynamic work laboratory, in which the participants have at their disposal a room with internet access, updated work offers, orientation and consulence about work research techniques, etc.

Actions … … … … … … …

Laboratory for work research. Working orientation. Stage. Consulence for formative actions for enterprises. Consulence in the contracting process with enterprises. Insertion accompanying. Formative sessions for the professionists involved in the project

Working accompanying EMILIA-ROMAGNA: HERA RAEE Laboratories Planning of stable productive activities in Ambience –RAEE sector (recovery of electronic and electric devices) inside Prisons – Practices of interinstitutional network building to realize the activities

Finalities „

Active cooperative experimentation for the organization and management of productive laboratories inside penitentiary institutes


To promote a stable occupational source for prisoners


To promote the acquisition of professional and transversal competences adequate to the efficient reinsertion in the social community


4 and 8 prisoners for any Institutes – Bologna, Ferrara, Forlì-Cesena

Working accompanying EMILIAEMILIA-ROMAGNA: HERA RAEE Laboratories „

It has meant to start up formal and informal practices for an effective experimentation “on the field” of Laboratories→strong because of putting in network public and private actors involved


Network among formative institutions, penitentiary Administration, Social and Sanitary Services ( involving also “Local committees adults penalty execution area”), Ambience Council Departments of involved Province


Informal dimension of very important planification process


From formal point of view, the exit of such relational activity has been the achievement of a Territory Convention among the involved parts, stating common intentions, objectives, voluntary of starting laboratories experimentation


It has been foreseen the starting up of Programming Tables , during which it can be promoted the participation of Social Policies Services and of cultural, sportive, recreative associacionism → global external taking in charge


Transferability: difficult transfer for strong link to local contest of reference + history of interpersonal relationships already existent before the initiative starting


Destinatari 40 women in penal execution

Purposes To spread a working active policy’s device for the working insertion and re-socialization of women who have had prison experience

Objectives To support individualized orienting and accompanying towards available professional channel through territory’s realities

Activities Education/working alternation inside the prison itself, through inside laboratories and, afterwards, Outside ones


Involved Professionalities -


Educators with specialist and basic competences Tutor of social and working accompanying Orientering operator Accompanying tutor Planner

Strength points ƒ

to face two analysis dimensions: the prison dimension ( running more the risk of poverty and marginalization) and the complexity/specifity of working women condition


to exploit the type , leading and inspiring the applied method for the definition of integrated actions model

Weakness points absence of stable financing sources

Working accompanying LOMBARDIA: T.E.S.I. - Tutoring E Servizi Integrati

Service/project finalities „

Starting up of personalized courses of social and working tutoring-accompanying, to favour the achievement of wider objectives of social reinsertion and autonomy acquisition by the user.


Releaved need areas: ‰ Loyal documents and files ‰ Health and Dependence ‰ Family and Parents ‰ Work and Education ‰ Housing


Flexibility assumption as a basic methodology assures a founded approach on the ability/opportunity to realize adequate adjustments.


Social Accompanying Tutor is the activator of social support network. New character to whom the user can refer for any need. The subject do not need anymore to segment and partialize help request in different directions

Working accompanying LOMBARDIA: T.E.S.I. - Tutoring E Servizi Integrati ¾


Intervention addressed to the people prisoner in the II Prison of Milano Bollate (capacity: 800 prisoners) near to the end of their detention and to their family With any user it is carried out a social reinsertion individualized course, which comprehends a “hoc” project on the person ->global approach to individual: TESI reaches a multiproblematic users sector at different levels

Strength points for a possible duplication of the project „ The tutor figure. „ At methodological level it has been decided to characterize the tutoring with a strong empathic relation, but the user remains the project protagonist. Weakness point of the project • The taking in charge it’s possible for very few users, because it is a very deep and long relationship, for the typology of courses developed for users


Working accompanying PIEMONTE: Integrated interventions for social and working reinsertion of prisoners and exexprisoners

General aims ƒ ƒ ƒ


To contribute to the development of occupability and occupation of 70 general pardon beneficiaries through formative trainings realization. To encourage the qualification of public and private services for social and working inclusion of prisoner and ex-prisoners’ people To promote territory working policy starting combined actions of active working policies, of salary support, for local development The Province of Torino to strengthen this experimentation, approved in July 2007 an inter-council departments resolution (Work Council Dept. + Social Solidarity + Equal Opportunities)on the approval of a “Program of public policies to contrast the deviance and criminality”.

Finalities Global taking in charge of the person through the involvement of all public and social private actors who, for specific competences and in relation to the expressed needs, are time by time involved to individuate the adequate solutions to relieved specific exigencies.

Working accompanying

PIEMONTE: Integrated interventions for social and working reinsertion of prisoners and exexprisoners ¾ ¾

Strongly individualized project to be realized with the active participation of the beneficiary. “Integrated” approach centred on: ¾ Interinstitutional coordination ¾ Sources/opportunities condivision ¾ Operative staff’s trans-disciplinarity

Actions „ „ „ „ „ „ „ „ „ „ „

Preparation and distribution of informative material. Welcome/information released prisoners (U.E.P.E SP.IN) Collection interest/availability and form filling about needs survey if not filled in prison Filling of anagraphic-professional form if not done in prison (CPI operator) Transmission of needs survey form and external interdisciplinary staf (U.E.P.E SP.IN) Analysis of needs relevation form, verifying CPI inscription and case referent individuation . Combined definition (Equipe + case referent) about the reinserting course Building of reinsertion project and subscription Service Agreement Starting of actions/interventions. Actions/interventions monitoring. Periodic report draft Note: Guide Line “Integrated intervention for social and working reinsertion of prisoner prisoner and exexprisoners” prisoners”

Working accompanying FRANCE: ACEP / G.O.A.L. - Groupement Opé Opérationnel des Acteurs Locaux „

Operative Grouping of Local Actors.


Metodology innovation for insertion course→Taking in charge the young person in a socialization course towards work


FSE Equal → any economic model able to get autonomous from public financing


Coordination work is financed , between private and public actors (about 20)→1 coordination meeting/month .

Finalities To improve the synergies between the insertion actors and insertion users


Actions ‰ ‰ ‰ ‰

Survey of local insertion actors, of their functions and their possibilities Regular organizations of meetings to put into relation the censed actors Collective work on concrete cases. Study of results and coordination of GOL.

References of selected experiences EMILIA-ROMAGNA Informative desks in Bologna prison Stefano Cuppini c/o CEFAL Via Nazionale Toscana, 1 - 40068 San Lazzaro di Savena (BO) tel: 051 489611 fax: 051 489666 e-mail:

Social cooperative IT2 Flavio Venturi c/o CEFAL Via Nazionale Toscana, 1 - 40068 San Lazzaro di Savena (BO) tel: 051 489611 fax: 051 489666 e-mail:

HERA RAEE Laboratory Barbara Bovelacci c/o Techne scpa via Buonarroti, 1 – 47100 Forlì tel: 0543 410757 fax: 0543 405144 e-mail:

Training apprenticeship path Barbara Bovelacci c/o Techne scpa via Buonarroti, 1 – 47100 Forlì tel: 0543 410757 fax: 0543 405144 e-mail:

PIEMONTE Car.Te.Sio / Prison and territori: operative intearated system Dino Tessa c/o CFPP Casa di carità onlus via Orvieto 38 – 10149 Torino tel: 011 386048 fax: 011 375878 e-mail:

Integrated interventions for social and working reinsertion of prisoners and ex-prisoners Concetto Maugeri c/o Regione Piemonte via Magenta, 12 – 10100 Torino tel: 11 4323197 fax: 11 4324878 e-mail:

Social inclusion Agency Marco Girardello c/o CFPP via Madonna di Campagna, 9 - 28900 Verbania tel: 0323 505244 fax: 0323 506247 e-mail:

LOGOS Project William Revello c/O Ufficio Pio Compagnia S. Paolo Corso Arimondi, 6a - Torino tel: 011 5183389 fax: 011 5682590 e-mail:

LOMBARDIA ORFEO Project Licia Rita Roselli c/o Agesol via Pancrazi, 10 – 20100 Milano tel: 02 77405915 fax: 02 77405914 e-mail:

TESI Licia Rita Roselli C/O Agesol via Pancrazi, 10 – 20100 Milano tel: 02 77405915 fax: 02 77405914 e-mail:

VIRGILIO Project Mariella Fracasso c/o Provincia di Milano, via Pancrazi, 10 Milano tel: 02 77406420 fax: 02 77404889

CO.MI.DI. Equal Fabrica Project Renato Ravizza Via Riviera 23 – 27100 Pavia tel: 0382 3814500 e-mail:

Stra.Li Project – Strategies for freedom Marina De Berti c/o A&I Soc Coop Accoglienza e Integrazione ONLUS via Allegranza, 16 - 20144 Milano tel: 02 39400911 fax: 02 89690527 e-mail:

FRANCE GOAL (Groupement Opérationnel des Acteurs Locaux) Olivier Caron c/o ACEP 36, rue du 29 Juillet - 62100 Calais tel: 0321 366 277 e-mail

DII (Dispositif d’Information à l’Insertion) Xavier Bourget c/o ACEP 36, rue du 29 Juillet - 62100 Calais tel: 0321 366 277 fax:0321 358 090 e-mail:

Parcours d’insertion pour jeunes sous PJJ Olivier Caron c/o ACEP 36, rue du 29 Juillet - 62100 Calais tel: 0321 366 277 e-mail

SPAIN INCORPORA Project Bernart Balza Arana c/o Agiantza Dos Mayo 20-bajo Bilbao tel:944154988 fax:944167875 e-mail:

Taller de insercion “ARin 8” Carlos Angel Odriozola c/o Dirección Agiantza Cortes, 8-Bajo Bilbao Tel: 944 166 623 fax : 944 167 875 e-mail :

Trabajos en beneficios de la comunidad Carlos Angel Odriozola c/o Dirección Agiantza Cortes, 8-Bajo Bilbao Tel: 944 166 623 fax : 944 167 875 e-mail :

The Project AGIS “Re.S.P.I.R.O” (Rete Sviluppo Prevenzione Inclusione Risorse Opportunità) JLS/2006/AGIS/240, aims to enlarge and to strengthen co-operation nets among private and public in order to swap best practises concerning new strategies for preventing criminality, supported by interinstitutional partnerships: by building and/or renewing the weak connections of the inclusion processes, by mobilitating actions of connection and benchmarks for operators; by promoting a social approach to the criminality phenomenon. The network has been studying deeply studying new economical or technical strategies, innovative management of criminality prevention included the relapses, throughought social and working inclusion. The project involves 17 partners from 5 UE Member States: Italy; France, Romania, Spain, Denmark.

Research report  

Final report from the AGIS Respiro project (Re.te S.viluppo P.revenzione I.nclusione R.isorse O.pportunità) Code JLS/2006/AGIS/240

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