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Engaging Volunteers
Encouraging members of the community to take part in volunteer work is very meaningful. Volunteerism can help to inspire more care for vulnerable groups and contribute to a more caring and inclusive society. When volunteers support communities in need of help, they can better empathise with them, promoting mutual understanding between different segments of society and fostering more harmonious social relations.
The CDAC has 3,200 volunteers. In 2019, they contributed 39,400 hours of volunteer service. Volunteer Management Structure Orientation In 2019, 830 new volunteers joined the CDAC. We held four orientation sessions to help these new volunteers understand our programmes and their roles and responsibilities. Our staff and experienced volunteers would do their best to help new volunteers integrate into the team and to have enriching volunteer experience.
Deployment Our volunteers help out in: Mentoring projects
Supervised Homework Group Project YOUth Can Shine
Reading projects
kidsREAD Community Chinese Reading Project
Programmes for youths
Project Aspirar YEAP
Programmes for families
Family Befriending
Programmes for seniors
News Sharing Programme Information Sharing Session
Large-scale events
‘Ready for School!’ Project Open House at CDAC centres Project C.A.R.E. Family Bonding Day Roadshow
Volunteers can choose the programmes they want to volunteer for, based on the target audience of each programme and their individual interests and expertise. We select volunteers based on the needs of each project, and try to match each volunteer with the most suitable activities to ensure that our beneficiaries can receive appropriate help.
Volunteer Training
Volunteers have to understand the needs of our beneficiaries, and be equipped with the techniques and competencies to manage their volunteer assignments and engagement effectively. We have developed a Volunteer Learning and Development Framework (VLDF), to systematically upgrade volunteers’ capabilities. Besides teaching programmespecific skills, we also focus on improving core capabilities. VLDF comprises four levels: Foundation, Proficiency, Personal Development and Leadership Training. Our volunteers will receive training before, during and after volunteering. In 2019, we organised 63 training sessions for 1,150 volunteers.
Volunteer Engagement
Our volunteers are like a big family. We organise various activities for volunteers from different support programmes to interact with one another and form friendships. We also maintain open channels of communication with our volunteers, so as to better understand their needs, solicit their feedback about our programmes and activities, and improve our initiatives and volunteer management. In 2019, we organised 46 engagement activities for 1,070 volunteers.
Volunteer Recognition
The CDAC Volunteers Day is held every two years, and the event is meant to show our appreciation for our volunteers and recognise their dedication and contributions. In 2018, 234 volunteers received Long Service Awards at the Volunteers Day event, while 7 volunteers received Volunteer Commendation Awards and three volunteer teams received Volunteer (Team) Awards. The next Volunteers Day will be held in the first half of 2021.