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Jan/Feb/Mar 2008


In This Issue... 2 President’s Letter 3 Membership Services 4 Government Update 6 Ambassadors 7 Member Anniversaries 8 Community Civility 10 Members Seen & Heard 11 New Members 12 CCIDC 13 Events 14 Awards Gala

Available Online •

National Business Incubation Association


PA Chamber of Business & Industry

PA Dept. of Labor & Industry

U.S. Chamber of Commerce

2008 CBICC Business Plan – Moving Forward The unveiling of the new CBICC branding campaign was the

centerpiece of the 2007 CBICC Annual Meeting, which was held in December at the Penn Stater. Before an audience of more than 400 CBICC members, Jean Gerber, Vice President of Chamber Operations, unveiled the new four-color Chamber logo and explained the methodology behind the CBICC rebranding campaign. “Updating our logo and collateral materials was important to us so that we could better reflect the CBICC as the vibrant, growing, and energetic organization it is,” said Gerber. “However, this campaign went beyond simply creating a new logo and tagline – we identified the need to change the focus from us to you, the members, and highlight how you can benefit both personally and professionally from the many programs and opportunities available to you. The new branding campaign provides us with the foundation to better promote the many aspects of the Chamber to members and the general public.” According to John Coleman, CBICC President/CEO, “As our Chamber membership has grown to over 1,000 members, it is essential for us to understand the value proposition for each of our member investors. It is important that our members see their Chamber as a resource and maximize their membership through all of the products, services, publications and events of their Chamber.” Other accomplishment for 2007 included: • Completion of the $1.7 million Phase I of the new Benner Commerce Park. • Chamber event attendance hit a new record of more than 8,500 attendees. • Successfully recruited Cleveland Brothers, the authorized Caterpillar dealer for most of Pennsylvania, to the New Benner Commerce Park. The new 82,000 square foot part distribution facility opened in October. The company is expected to provide more than 40 new family-sustaining jobs. • Welcomed over 100 new members to the CBICC for the 10th consecutive year. • Received national acclaim from the ACCE (American Chamber of Commerce Executives) for website and marketing campaign. (continued on pg. 3...)

Ask the Expert A series that asks CBICC members to provide information on topics pertinent to our members.


Our company has identified the need to develop a document retention plan or strategy. What are the main points we should consider or examine when developing our plan? Answer Submitted By: Michael Sullivan, President, Automated Records Centre


Developing a document retention plan is extremely important for a business; however, due to the complexity of the task, this project is often put on the back burner while other projects take precedence. The first step in developing a plan is to ask yourself a number of questions: 1. What types of records do I have? This is a multi-dimensional question ranging from media (electronic, paper, etc.) to specific document attributes such as owner, author, type of document, etc. 2. How long do I need to keep these records? 3. How active are these records? 4. Do multiple people require access to these documents? 5. Are these documents located in one office or in multiple locations? Once you have identified the answers to the above questions, you can begin to more specifically address a number of issues: (continued on pg. 5...)

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

President’s Letter Advocates of chambers of commerce have long held that when a com-

pany is an active member of their local chamber, it is not only doing the right thing for the community but it is also advancing their own success. While there is plenty of data to demonstrate the impact that chambers of commerce have on their communities, it has been much more challenging to quantify the value of membership investment – until now. The American Chamber of Commerce Executives (ACCE) has commissioned a study to do just that: to determine the real value to companies in terms of customer outcomes of joining and being active in their local chambers of commerce. In 2007, The Schapiro Group, an Atlanta-based market research firm conducted a web-based survey of more than 2,000 adults nationwide. The survey revealed some significant findings about how consumers and business owners perceive the local chamber of commerce and the businesses that are their members. Here are some of their findings: • 82% of consumers believe that local chamber of commerce helps create jobs and promote local economic development. • 63% of consumers are more likely to buy from a chamber member business. • 59% of consumers believe that being a member of the chamber is a good business strategy. • 57% of consumers think more favorably about companies that are members of the chamber. • 50% of consumers are more likely to eat at restaurant franchise that is a chamber member • 44% of consumers think more favorably of a small business that is a chamber member. • 43% of consumers are more likely to purchase insurance from a chamber member insurance business. • 29% of consumers believe that being active in your local chamber is more effective for communicating that a company uses good business practices than a general statement about the company. The results of The Schapiro Group study are clear: Positive perception increases among consumers and business owners when a business is identified as a member of the local chamber of commerce. Thank you for your continued support of your Chamber! Congratulations to Dr. Patricia Best (State College Area School District), who was reappointed by the CBICC Board of Director to serve as 2008 CBICC Chair. The CBICC celebrated a number of successes in 2007 under Dr. Best’s leadership including a record setting 93% member retention rate, the completion of Phase I of the Benner Commerce Park, national award recognition by the American Chamber of Commerce Executives in three categories (operations, membership and website), and an historic high event attendance of more than 8,500 attendees. I also want to recognize four individuals who were reelected to the Chamber’s Board of Directors during the 2007 CBICC Annual Meeting: Rich Barrickman (Nittany Bank), Don Gaetano (The Hartman Agency), Jack Infield (Graystone Bank) and Walt Schneider (The Pennsylvania State University). All four were reelected to a second four-year term. I hope that you will be able to join us as we celebrate and recognize the successes of several our members during the Annual CBICC Awards Gala on February 21st at the Penn State Conference Center and Hotel. Our keynote speaker this year will be football College Hall of Fame quarterback Joe Theismann. Hope to see you there!

Until then, stay tuned,

Our Mission The Chamber of Business & Industry of Centre County is organized to promote the well-being and growth of commerce, business and industry, while striving to maintain a high quality of life in Centre County.

Officers and Executive Committee 2008 Patricia Best – Chairman Rod Beard – Vice Chair Gary Schultz – Secretary Rich Barrickman – Treasurer John Coleman – President/CEO

Board of Directors 2008 Richard Barrickman, Nittany Bank Rod Beard, Beard Law Company Patricia Best, State College Area School District Dave Capperella, Capperella Furniture Don Gaetano, The Hartman Agency Chuck Gambone, Continental Benchmark, Inc. Jack Infield, Graystone Bank Cheryl Johnson, Private Industry Council of Central Corridor O.J. Johnston, Urish Popeck & Co., LLC Brad Karch, Kissinger Bigatel & Brower Realtors Jana King, King Printing & Publishing Inc. Jeffrey Krauss, The HR Office, Inc. Fred Leoniak, Parente Randolph LLC, Accountants & Consultants Chris Magent, Alexander Building Construction, LLC Leanne Martin, M&T Bank Bob McDaniel, Glenn O. Hawbaker Inc. Ted McDowell, AmeriServ Bank John Moore, Moore Power Sales Thomas Murray, Mount Nittany Medical Center Adrian Pratt, Centre Daily Times John Rodgers, Fulton Bank Stephanie Schmidt, Poole Anderson Construction, LLC Walter Schneider, The Pennsylvania State University Gary Schultz, The Pennsylvania State University Ann Stacey, Buchart-Horn, Inc./BASCO Associates

Our Staff John Coleman Trudy Mitchell Jean Gerber Dan Abruzzo David Wise Angela Lombardo Amy Pollock Sara Hoy Mary Resides Karen Little LeAnn Myhre

President/CEO VP Economic Development VP Chamber Operations VP Government Affairs VP Finance & Administration Office Manager Events & Publications Coordinator Membership Services and Communications Coordinator Economic Development Assistant Administrative Assistant Receptionist

John F. Coleman Jr. President

Jan/Feb/Mar 2008

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

Membership Services Update

2008 has begun, and things are already in full swing in the Member-

ship Services Division. The Business After Hours calendar is filled, we just held our first Membership Luncheon for the year, our January ChamberU program has sold out, and it looks like we’ll have a record attendance for our Business Before Hours program on Workforce Housing. A few other items of interest or importance are: 2008 Guide to Centre County – By the time you read this, the 2008 Guide to Centre County should be off the press and ready for distribution. We think you’ll be pleased with this year’s edition, which features information on topics such as employment, health care, education, housing, and business development. In addition, we have improved the publication in order to make it easier to read and locate information. Don’t Forget to Update Your Company Information – February is the month in which we finalize our membership information for inclusion in the annual Membership Directory. In the past, we have sent each of our members a sheet asking you to update the information we have on file; we then input all the changes into our database. We have streamlined the process by making it possible for you to update your information directly on-line – and it’s important that you do so by the middle of February in order to have the most up-to-date information for your business in our directory. If you have any questions on how to update your information, please contact Sara Hoy at – she’ll be more than happy to help you! Member Information Sessions – Are you a new member who would like to become better acquainted with the many benefits, programs, and committees of the CBICC? Or, have you been a member for a while but would like the opportunity to find out what’s new and how you can best utilize your membership to help you achieve the success you want? If you answered yes to either of these questions, you should plan on attending a Member Information Session. These sessions are not only fun, informative, and informal – they’re free! The first session for 2008 will be held on Wednesday, February 13 – check out our website for more information on how you can register. New “Info Station” – We’ll keep you up-to-date with the latest information from the Chamber with our new “Info Station” banner. This brightly-colored banner will be displayed at various events throughout the year – please check it out and help yourself to whatever information you need.

Continued from pg. 1: 2008 CBICC Business Plan - Moving Forward

Among some of the goals outlined in the 2008 CBICC Business Plan are: • Continue to retain and grow CBICC membership via the implementation of a strategic membership retention plan and new member campaign. • Explore the feasibility of converting the current membership investment schedule from employee-number base to a tiered dues investment schedule. • Continue to successfully manage the CCCIDC Business Incubator Program along with the 52,000 square foot business incubator facility. • Finalize the subdivision and land development plan for the new Benner Commerce Park and commence construction of the $3.7 million Phase II of the new Benner Commerce Park. • Develop a series of policy positions regarding the Chamber’s legislative priorities and advocate for legislation that will have a direct impact on Chamber members. • Continue to advance the Community Civility Initiative as a means of elevating the level of communication, avoiding personal attacks, listening, knowing the facts, respecting differences of opinion and being tolerant of others views. • Update the CBICC Strategic Plan utilizing a process of questionnaire, focus groups and a planning retreat. • Continue to assist new businesses locate and expand in Centre County with an emphasis on the creation of family sustaining jobs and the creation of new real estate tax base. Perhaps most importantly, the CBICC will continue to focus on member satisfaction as a key organizational objective. Through the year the CBICC will be conducting surveys and soliciting opinions on various aspects of Chamber membership. The newly created CBICC Insta-Poll will be another tool that will be used to measure organizational effectiveness and member satisfaction. “The Business Plan is a working document, and we will continually build upon the goals outlined in the plan as well as encourage our staff to stretch beyond the day-to-day work it takes to run a successful chamber,” stated Coleman. “You can expect to see many good things throughout the year, and we look forward to providing you with the best a chamber can offer!”

Thank you for being a member of the CBICC – Success stories start here!

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

Jan/Feb/Mar 2008

Government Update LOCAL

Spring Benner Walker Joint Authority (SBWJA) Reservation Fees A SBWJA resolution passed in April 2007 requires that future developments pay a quarterly fee to reserve sewer capacity. The Chamber’s IDC and various land developers have expressed concerns regarding the new policy. The Heritage 1 Committee formed a taskforce of stakeholders that will be impacted by the new policy. In a letter to SBWJA, Heritage 1 outlined the concerns and questions and addressed the matter at the Authority’s December meeting. Heritage 1 correspondence to the SBWJA gave the Taskforce’s interpretations of answers that were provided at the meeting, and asked that the Authority clarify anything that was misunderstood. CLICK HERE for the letter. Code Fee Increase on Building Alterations The Centre Region Code Director asked the Heritage 1 Committee for input on a proposed new method for calculating building permit fees for commercial building renovations. Heritage 1 previously expressed strong public opposition to the recent 25% increase in permits for new construction. The January Heritage 1 Advisory Board meeting was dedicated to a Code presentation and a discussion on the proposed fee determination. CLICK HERE for details on proposed fees. Tolling I-80/ Act 44 After receiving additional input at the December meeting, the Chamber’s Board of Directors unanimously voted to oppose tolling I-80. A letter outlining the Chamber’s concerns was sent to the U.S. Transportation Secretary. The correspondence requested that the PA Turnpike Commission’s application be denied. CLICK HERE for letter. Jan/Feb/Mar 2008

Workforce Housing On December 5th, staff gave a presentation on workforce housing to the 2008 class of Leadership Centre County. The other guest speakers were the President of the State College Community Land Trust (also the vice-chair of the County Housing and Land Trust), and a member of the Centre County Affordable Housing Coalition. In March, staff will present employer-assisted workforce housing options to the Human Resource Association of Centre County. The Centre County Affordable housing Coalition recently learned that the U.S. Department of Housing and Urban Development (HUD) distributed Centre County’s affordable housing “toolkit” to more than 170 municipalities across the Nation. According to A. Bryant Applegate, Co-Director of HUD’s America’s Affordable Communities Initiative, “Centre County’s Homes within Reach Toolkit is extremely well done, well thought out, and detailed. It also covers issues on the regulatory front that are often overlooked by communities. We hope that by sending it out to our National Call to Action participants, it will serve as an example for others throughout the country to follow.”

Lancaster County Chamber Visit Staff and the Government Affairs Committee Chair recently met with the Lancaster Chamber to trade ideas on legislative advocacy and member education

The Housing Market In accordance with the adopted 2008 Heritage 1 business plan, the Committee will co-host the January 30th Business Before Hours that will be sponsored by Heritage 1 member, Penn Terra Engineering. The PA Builders Association Executive Vice President David Martin will speak on the present housing market and the outlook for the future.

Infrastructure Task Force The initial 2008 meeting of the taskforce will focus on “The State of Infrastructure”. Presentations are tentatively planned by representatives from the University Area Joint Authority, the State College Borough Water Authority, the Centre County Metropolitan Planning Organization, and the Bellefonte Water/Sewer Authorities. STATE Membership Survey on Government Affairs The Chamber’s Government Affairs Division requested member input on legislative matters that affect their business. (continued on pg. 5...)

The guide was developed to assist municipal officials and developers in promoting affordable housing. It includes definitions and statistics; puts a face on Centre County affordable housing; identifies targeted populations; addresses development costs and barriers; provides land use planning options; and provides examples of affordable housing design. The document is available on the HUD website. CLICK HERE to view the information. The Affordable Housing Coalition has asked its Workforce Housing Committee to take the lead on organizing a 2008 housing summit. Staff chairs the Committee.

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

continued from pg. 4: Government Update...

Members were asked to choose the top five (5) issues, laws, regulations or topics that impact doing business in Centre County. According to the survey results, the top priorities/areas of concern are as follows: #1 Healthcare Costs; #2 Energy Costs; #3 Local Taxes and School Funding ; #4 Affordable Workforce Housing and Business Taxes (tied); and #5 Employee Recruitment/Retention and Transportation/Infrastructure (tied). The survey results will serve as a guide to Government Affairs Division in drafting policy positions for advocacy in 2008. Earned Income Tax Collection The PA Chamber and the Department of Community and Economic Development (DCED) are hoping for reform of the state’s Earned Income Tax collection system. A breakfast for lawmakers will be held on Feb. 12 in order to further educate policymakers on the details of proposed legislation and the need for the change. Proponents for reform say that Pennsylvania’s Local Income Tax Collection is complex, fragmented and inefficient. Pennsylvania is unrivaled in the number of jurisdictions levying local taxes, which - at almost 2,900- more than quadruples the state with the next highest number (Ohio). About 560 PA local collectors are now used to collect and distribute over $1.9 billion in annual revenue. According to the PA Chamber, the lack of standardized practices, coordination, reporting and accountability among and between jurisdictions and collectors plague the process. The severe fragmentation creates unnecessary burdens for residents and businesses. Such complexity contributes to the perception that Pennsylvania is a difficult state in which to do business, hindering its ability to attract and keep needed jobs. Senate Bill 1063 would consolidate the current 560 appointed local earned income tax collectors to 66 collectors

throughout the state. A study that the Pennsylvania Economy League conducted estimated that about $237 million could be recaptured in the system by consolidating these districts and making some technical revisions to the collection practices. Pennsylvania’s Aging Electric Infrastructure The U.S. Department of Energy and the North American Electric Reliability Corporation agree that major investment in our electricity grid is one of the critical components necessary to prevent an energy crisis. Electric infrastructure is crucial to the economic viability of Pennsylvania and local economic development. Planning, permitting and constructing new transmission lines takes years. Pennsylvanians for Reliable Power – a diverse coalition of concerned citizens, business owners, government officials and labor leaders – was formed to support expanding and improving our electric infrastructure. The coalition will urge federal, state and local policymakers to support policies and decisions that ensure a reliable electric grid. The regulation of electricity rates is done at the national level for wholesale rates. Each state also regulates rates but only for retail sale. Across the nation, there are many different cost allocation processes involved that control who pays for new investments in transmission. For more information, visit www.

FEDERAL continued from pg. 1: Ask the Expert

SBA Publishes Rule on Women-Owned Small Business The Small Business Administration (SBA) has published a proposed rule to set aside contracts for women-owned small businesses in four industries where these businesses are underrepresented in the federal procurement process. Under the proposed rule, women-owned small businesses would be eligible for set-aside manufacturing contracts of less than $3 million or $5 million in the following industries: national security and international affairs; coating, engraving, heat treating and allied activities; household and institutional furniture and kitchen cabinet manufacturing; and certain motor vehicle dealerships. The industries were selected based on a RAND Corporation study to determine the industries in which womenowned small businesses were underrepresented in federal contracting. The rule was published in the Federal Register on January 2 and is open to public comment for 60 days.

1. Is it best to retain the hard copy? 2. Is scanning a solution? 3. If imaging is a viable option, how do we go about it? Do we outsource or do we become the expert? 4. Are there any special legal or regulatory rules that apply to my business or specific documents. It is important that the time be spent in answering the above questions in preparation of developing your document retention plan. You might find that you don’t have the resources on staff or the knowledge base to address these issues; however, that should not prevent you from undertaking this important task. A good records information management company will typically offer a free analysis to help you identify the best course of action and help you solve your records management concerns.

PA Lobbyist Disclosure On January 1, 2007, Pennsylvania’s new Lobbying Disclosure Act became effective. Organizations that spend more than $2,500 per quarter on advocacy, must register as lobbyists with the Pennsylvania Department of State. Charities will be required to register as lobbyists, track their advocacy communications and disclose all costs associated with state advocacy. Failure to register could result in fines and other sanctions. To review the ACT, CLICK HERE.

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

Jan/Feb/Mar 2008

CBICC Announces 2008 Ambassador Club Members

The Ambassador Club of the CBICC is the “Goodwill Arm” of the

Chamber, and its mission is to welcome and mentor new Chamber members, help in the retention of current members, and provide exceptional service for our members.

Ambassdors of the Month Congratulations to the following Ambassadors for their great work during the 4th quarter of 2007!

October 2007 - Two way Tie! Dianna Meckley, SPE Federal Credit Union

The CBICC Ambassador Club is comprised of volunteers committed to strengthening relationships between the CBICC and its members. Founded in 2001, the Ambassador Club is an extremely important committee of the Chamber and plays a vital role in helping the CBICC reach out to its members.

Position: Business Development Specialist

We pleased to announce the members of the 2008 Ambassador Club:

What do you enjoy most about being an Ambassador? Meeting New people and being a mentor for the chamber.

• Edie Binkley, Lia Sophia Jewelry • Jerry Calistri, Swift Kennedy and Associates, Inc. • Blaine Clapper, Lazerpro Digital Media Group, Inc. • Christy Curtorillo, Herbert, Rowland & Grubic, inc. • Anthony DiNallo, The Hartman Agency, Inc. • Christine Eveleth, Residence Inn by Marriott • Desiree Fralick, The Mazza Law Group, P.C. • Bennett Hoffman, TeamWorks, Inc. • Denise Immel, Citizens Bank • Tom Kearney, Allegheny Power Co. • Laurene Keck, Sweetland Engineering • Ron Leynes, Primerica Financial Services • Jeff Matter, Comcast Spotlight • Milton McCall, Central Pennsylvania Newspaper Network • Dianna Meckley, SPE Federal Credit Union • Linda Reed-Friedman, Advanta Training, LLC • Jeannette Rizutto, Rizutto Solutions, Inc. • Colleen Small, The UPS Store #55642 • Fran Stevenson, Kish Bank • Paul Tobin, Doty & Hench • David Van Buskirk, The Pennsylvania Financial Group • Keith Walker, AgChoice Farm Credit Country Mortgages • Colleen Williams, Valpak of Lion Country Our Ambassadors are easily identified by their red “Ambassador” nametags which they wear at CBICC events, so when you see one of our Ambassadors, thank them for the great work they do. To help you get to know them better, we will be featuring profiles of our Ambassadors in upcoming editions of ChamberNet.

Years as an Ambassador: 3-4 years

Hobbies/Interests: Reading, active in church activities, & enjoy being around people.

Fran Stevenson, Kish Bank Position: Trust Department Manager & Personal Banker Officer Years as an Ambassador: 3 years What do you enjoy most about being an Ambassador? Getting to know the staff & chamber members. Hobbies/Interests: Fly fishing, my grandaughter, & weeks at the beach (any beach).

November, December, & 4th Quarter Ron Leynes, Primerica Financial Services Position: Senior Regional Leader Years as an Ambassador: 2 years What do you enjoy most about being an Ambassador? I enjoy the interaction with current and future CBICC members, helping them accomplish their goal of having a successful business. Hobbies/Interests: Spending time with family, reading & listening to leadership & personal development material, travel & chess.

Jan/Feb/Mar 2008

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

Member Anniversaries

Thank you to these members for their support of the CBICC! 5 Years

Angelina’s Invigorating Hour Calyx Metrology Laboratory, Inc. Daybridge Child Development Center G.M. McCrossin, Inc. Highmark Blue Shield Hilton Garden Inn Knipe Hearing Aid Centers, Inc. Old Main Frame Shop & Gallery PA Window Tint, Inc. PCI Insurance, Inc. Pennsylvania Dance Theatre Tadpole Crossing TekResults, Ltd. The D-Stress Station Therapeutic Massage/Colon Hydrotherapy TLC Group Investment Advisors TWT Inc. dba Stanley Steemer

10 Years Bastian Tire and Auto Center Beechan-Peachey Insurance and Financial Services, Inc. Centre County Community Foundation, Inc. Keystone Payroll, Inc. Nittany Bank Residence Inn by Marriott Room Doctor Furniture Co. Taco Bell (KVF Associates, Inc.) Tony’s Big Easy/Anthony’s Bistro

15 Years American Philatelic Society Baker Realty Bartell & Bartell, Ltd. Bellefonte Intervalley Area Chamber of Commerce Blazosky Associates, Inc. Center for the Performing Arts at Penn State Central Pennsylvania Festival of the Arts Centre County Airport Authority Centre County United Way Centre County Women’s Resource Center Downtown State College Improvement District Easter Seals Central Pennsylvania Eat ‘N Park Restaurants Happy Valley Motor Inn Herlocher Enterprises/Herlocher Dipping Mustard Krentzman Supply Company, Inc. Lee, Green & Reiter, Atty’s. MBNA Marketing Systems Merrill Lynch Microdata Systems, Inc. Nittany Mall Nittany Valley Offset Northwest Savings Bank RE/MAX Centre Realty Stocker Chevrolet, Inc. Stover, McGlaughlin, Gerace, Weyandt & McCormick, P.C. The Cat’s Meow The Penn Stater Conference Center Hotel Wienken & Associates WJAC-TV

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

Jan/Feb/Mar 2008

Community Civility‌ Just the Facts In 2007, The CBICC Board of Directors approved a resolution

creating the Community Civility Task Force. The Task Force was charged with researching and discussing current trends and models regarding community civility to determine the most effective and successful community civility practices. The Task Force was also charged with interviewing key community stakeholders regarding their perspectives regarding community decision making and the need for a community civility initiative. In October, the Task Force reported back to that CBICC Board of Directors and provided a series of recommendations, which the CBICC Board unanimously approved. One of first recommendations was community information and education explaining the value of community civility. Here are the facts: Vision The CBICC is the bridge builder between individuals, companies, organizations, community leaders and elected officials in enhancing our community culture by practicing strong core community values of civility that will promote the well-being and growth of commerce, business and industry, while striving to maintain a high quality of life in Centre County.

Jan/Feb/Mar 2008

Why Civility Community civility is a key underpinning to successfully retaining, expanding and attracting vibrant businesses to our communities and creating family-sustaining jobs. As a progressive and growing County, we are regularly challenged with community decisions that will shape our communities and quality of life for many years to come. Decisions that shape or reshape our communities are being made every day at various levels of government, within community groups and organizations, and by business leaders and private citizens. Many community decisions are made with little ceremony or affect while others create significant impacts with broad reaching regional implications today and into the future. How we address our community challenges and opportunities truly defines us as a community. Not all decisions are easy or unanimously concluded; however, it is the process and core community principles that we employ that will be the measure of our continued community success. As the unified voice of the business community, the Chamber of Business and Industry of Centre County looks to our community leaders to join us in our efforts to grow economic development and pledge themselves to community civility. (continued on pg. 9...)

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

continued from pg. 8 Community Civility...

Why Now The proposal for creating a Community Civility Initiative was not triggered by any single event or action but rather by a series of community debates that have eroded the principles of community civility. This is not an initiative to end disagreements or public debate. Disagreements can lead to healthy debate, which brings new information and ideas to light. The Community Civility Initiative is a campaign to improve public discourse by simply reminding ourselves of the very basic principles of civility. The CBICC believes that constructive public discourse will translate into economic success and we want to work in partnership to achieve that success. What is Civility Civility is defined as “to bring to a technically advanced and rationally ordered stage of cultural development”. The Erie Regional Chamber and Growth Partnership has developed a strategic initiative on community civility and has defined civility as follows: • Being inclusive • Listening • Showing Respect • Being Open Minded • Taking Responsibility • Celebrating Ideas • Knowing the Facts • Getting involved.

Civility can be shaped and defined in a number of different ways depending upon the desired outcome. Perhaps defining civility in this instance may be best addressed by a committee or task force. Who Should Participate The most effective Community Civility Initiative involves all community citizens. Elected officials and community leaders play a significant role due to their influential roles in our communities. The news media also plays a critical role in community civility as they serve as the primary communication medium for the entire community. hat Do We Hope to Achieve W By elevating our level of communication, avoiding personal attacks, listening, knowing the facts, and showing respect, we can avoid unhealthy debate. This will lead to a more effective community discussion and help maintain our sense of community by increasing civic participation. The Chamber of Business and Industry of Centre County hopes to reach not only elected officials and community groups but neighborhood organizations, church groups and other important community groups. We will continue our dialogue on community civility and hope that you will support the Community Civility Initiative. If you would like more information on the CBICC Community Civility Initiative, please contact the CBICC at 814.234.1829.

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

Jan/Feb/Mar 2008


CBICC Members Seen & Heard

Chris Hillner & Michael Cooney from Cartridge World show off some of thier ink cartridges at the Business & Industry Expo.

Overview of the Business & Industry Expo at the Penn Stater Conference Center on November 28, 2007.

Brett Keith and Greg Hayes from Kish Bank, sponsors of the Annual Meeting, distribute newspapers to the attendees. Jan/Feb/Mar 2008

At the 2007 Annual Meeting, Chuck Mong displays his plaque for being a 25 year member of the CBICC.

Scenes from the 2007 Business & Industry Expo and the Annual Meeting Photos by: Nabil K. Mark

Christine Eveleth & Kerri Smith from Nittany Weddings won Best of Show at the Business & Industry Expo with their booth presentation.

Mark Johnson, Anthony DiNallo, & Dale Miller of The Hartman Group had a great time while at the Business & Industry Expo.

During the 2007 Annual Meeting, the CBICC unveiled their “new look�. Shannon Lake & Michelle Damiano from Impressions, who put together the new branding for the CBICC, stand in front of the new banners on display.

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |


WELCOME NEW MEMBERS Please join us in welcoming the following new members to the CBICC. The next time you are looking for a product or service, please consider supporting a CBICC member. AcousticSheep, LLC (Shopping - Home Products) Wei-Shin Lai, CEO AcousticSheep, LLC 179 Jefferson Circle Bellefonte, PA 16823 Phone: (203) 223-7440 Aerotek, Inc. ( Consulting - Human Resources) Mark Bramblett, Account Manager - Civil, Environmental & C/M Aerotek, Inc. 4392 Sturbridge Drive Harrisburg, PA 17110 Phone: (717) 526-1914 Fax: (717) 526-1990 Ashford Staffing (Employment Agency) Sean Farrell, President Ashford Staffing 1952 Waddle Rd., Suite 102 State College, PA 16803 Phone: (800) 755-6582 Centre Medical and Surgical Associates, P.C. (Health Care) John J. McQueary, CEO/Administrative Director Centre Medical and Surgical Associates, P.C. 1850 E. Park Ave. State College, PA 16803 Phone: (814) 234-8800 Fax: (814) 234-8068 CoolPixx Media Production (Media - Television) J. Michael Schafer CoolPixx Media Production 212 Winesap Drive Port Matilda, PA 16870 Phone: (814) 692-8122 Fax: (814) 692-8122 Ersatz Coffee (Specialty Foods/Gift Baskets) John Fusco, Owner Ersatz Coffee 460 East Cherry Lane Bellefonte, PA 16823 Phone: (814) 353-1451 Fax: (814) 353-1451 Chris Exarchos ( Individual) Chris Exarchos PO Box 1027 Lemont, PA 16851 Phone: (814) 238-8711

Flavin Public Relations (Business Services) Deborah Flavin, Account Executive Flavin Public Relations 126 Presidents Drive State College, PA 16803 Phone: (814) 861-3321, Inc. (Internet Services and/or Website Development) Dan Myers, President/CEO, Inc. 220 Regent Court, Ste. B State College, PA 16801 Phone: (814) 867-2100 Fax: (814) 238-2729 Keystone Insurance Consultants (Insurance) Joseph C. Zappia, III, State College District Manager Keystone Insurance Consultants 406 Patterson Ave. Du Bois, PA 15801 Phone: (814) 371-4901 Kid to Kid of State College, LLC (Shopping - Clothing/Apparel) Christy Muhlbauer, Owner Kid to Kid of State College, LLC 154 Rolling Ridge Drive State College, PA 16801 Phone: (814) 237-5432 Living Hope (Community Service, Non-profit) Wayne Ellenberger Living Hope 184 S. Main Street Pleasant Gap, PA 16823 Phone: (814) 571-0675 LunchTime Software, LLC. (Software Development) Harry Arseniu, Director of Marketing LunchTime Software, LLC. 242B Innovation Blvd. State College, PA 16803 Phone: (800) 963-0780 Fax: (800) 963-0780 The Mt. Nittany Inn (Restaurant) Nancy Silvis, Co-Owner The Mt. Nittany Inn 559 N. Pennsylvania Ave. Centre Hall, PA 16828 Phone: (814) 364-9363

ational Multiple Sclerosis Society, N CentralPA Chapter (Association) Margie Adelmann, Chapter President National Multiple Sclerosis Society, Central PA Chapter 2040 Linglestown Road, Suite 104 Harrisburg, PA 17110 Phone: (717) 652-2108 Fax: (717) 652-2590 NDC Real Estate Management Inc. ( Property Management) Allison Hendrick, Regional Manager NDC Real Estate Management Inc. 2790 West College Ave., Suite 5 State College, PA 16801 Phone: (814) 237-1004 Fax: (814) 237-4313 PaperworkPlus (Accounting Services) Ann Bolser, Owner PaperworkPlus 730 E. McCormick State College, PA 16801 Phone: (814) 360-0203 Fax: (800) 610-5974 RestoreCore (Contractors - Other) Sandy Mays, Business Developer RestoreCore 236 South Potter Streer Bellefonte, PA 16823 Phone: (814) 353-7333 Fax: (814) 353-7335 Saint John the Evangelist Catholic School (Elementary School) Pamela Vaiana, Principal Saint John the Evangelist Catholic School 116 E. Bishop St. Bellefonte, PA 16823 Phone: (814) 355-7859 Fax: (814) 355-2939 ServiceMaster by Holobinko (Contractors - Other) John Holobinko, President ServiceMaster by Holobinko 465 Rolling Ridge Drive Bellefonte, PA 16823 Phone: (814) 231-0812 Fax: (814) 548-0099

Steven M. Wager INC (Shopping - Sports) Steve Wager Steven M. Wager INC PO Box 8 Boalsburg, PA 16827 Phone: (814) 466-6451 Fax: (814) 466-6260 Susquehanna Life Magazine (Media - Print) Erica Shames, Founder/Publisher Susquehanna Life Magazine 637 Market St. Lewisburg, PA 17837 Phone: (570) 522-0149 Fax: (570) 524-7796 Tamar London Photography (Photography) Tamar London Tamar London Photography 246 Whitehill St. PO Box 734 Lemont, PA 16851 Phone: (814) 235-3858 Fax: (814) 235-3859 Valpak of Lion Country (Advertising) Colleen Williams, Sales Kathleen Williams, Owner Valpak of Lion Country PO Box 1041 State College, PA 16804 Phone: (814) 234-3266 WHVL-TV (Media - Television) Joel Bechtel, General Manager WHVL-TV 2820 East College Avenue, Suite A State College, PA 16801 Phone: (814) 235-9485 Fax: (814) 238-0612 iscoy Pet Food Co., Inc. W ( Pet Care & Supplies/Veterinary Service) Wanda C. Parsons, President Wiscoy Pet Food Co., Inc. 424 West Aaron Drive State College, PA 16803 Phone: (814) 231-8711 Fax: (814) 235-0814

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

Jan/Feb/Mar 2008


Economic Development Updates Grow, Expand or Start Your Dream Today! Dream Big The Centre County Industrial Development Corporation (CCIDC) is the CBICC’s legal entity for economic development and business financing in Centre County Business Financing The CCIDC, a wholly-owned subsidiary of the CBICC, provides access to a variety of state and federal economic and industrial development financing programs, including: • Revolving Loan Fund • Pennsylvania Industrial Development Authority (PIDA) • Machine and Equipment Loan Fund (MELF) • Pennsylvania Economic Development Financing Authority (PEDFA)

Upcoming CBICC Information Session: February 13, 2008 8:15 AM - 9:00 AM CBICC Board Room, 200 Innovation Blvd. Rm. 157 • Meet CBICC staff members and have your questions answered. • Find out how you can get the most from your membership. • Meet other current and prospective CBICC members over a light breakfast. To RSVP call (814) 234-1829 or email events@cbicc. org at least one day before the session.

Benner Commerce Park Phase I construction at Benner Commerce Park is complete and the first tenant is operational. The 130+ acre park is located imemdiately off the Bellefonte exit of I-99 along State Route 150. Penn Eagle Industrial Park Penn Eagle Industrial Park is conveniently located with easy access to I-80 and within a half mile of the Bellefonte exit of I-99. With 135 acres, Penn Eagle offers a variety of single or multiple lot options. Business Incubation The Business Incubation Program allows start-up technology firms to move through the early (high-risk) phase of development within a “business friendly” environment. The Incubation Program provides business mentorship, access to financing and technical assistance, common support services including mailing and office machines, an outstanding address at Innovation Park, and firstclass space at reasonable cost. PA Business Retention & Expansion Program By conducting on-going assessments with 150 Centre County businesses each year, the CCIDC is able to gather timely information on what’s happening with local businesses and what issues are of most concern. Jan/Feb/Mar 2008

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |


Events Calendar Jan/Feb/March 2008 Wednesday, January 30

Thursday, February 21

Business Before Hours - State of the Housing Market: Looking Forward, Co-hosted by Heritage 1 and CBICC 7:30 – 9:00 AM Hoag’s Celebration Hall

V.I.P. Reception with Joe Theismann 5:15 – 6:00 PM The Penn Stater

Thursday, January 31 Chamber U - Energize Your Marketing 8:30 – 11:30 AM CBICC Board Room

Tuesday, February 5 Economic Outlook Breakfast sponsored by Sovereign Bank 7:30 – 9:00 AM The Penn Stater

Wednesday, February 6 Ambassador Club Meeting 8:30 – 9:00 AM CBICC Board Room

Thursday, February 7 Business After Hours hosted by Designer’s Studio & Graystone Bank 5:30 – 7:30 PM Designer’s Studio, 107 Designers Drive, Centre Hall

Tuesday, February 12 Membership Luncheon - Centre County Commissioners 11:45 AM – 1:15 PM Toftrees Golf Resort & Conference Center

Tuesday, February 12 Heritage 1 Advisory Board 3:30 - 5:00 PM CBICC Board Room

Thursday, February 21 Awards Gala presented by Omega Bank 5:30 – 9:00 PM The Penn Stater

Tuesday, March 6 CBICC Executive Committee Meeting 12:00 - 1:30 PM CBICC Board Room

Tuesday, March 6 Business After Hours hosted by Motel 6 5:30 – 7:30 PM Motel 6, 1274 North Atherton Street

Tuesday, March 11 Heritage 1 Advisory Board 3:30 - 5:00 PM CBICC Board Room

Tuesday, March 18 Membership Luncheon 11:45 – 1:15 Toftrees Golf Resort & Conference Center

Thursday, March 27 Business After Hours hosted by D & E Communications 5:30 – 7:30 PM D & E Communications, 441 Science Park Road

Wednesday, February 13 CBICC Board of Directors Meeting 12:00 - 1:30 PM CBICC Board Room

Wednesday, February 13 New Member Information Session 8:15 – 9:30 AM CBICC Board Room

Chamber of Business & Industry of Centre County | 814-234-1829 | Fax 814-234-5869 | |

Jan/Feb/Mar 2008

Thursday, February 21

CBICC Awards Gala presented by

V.I.P. Meet & Greet with Joe Theismann - 5:15 - 6:00 p.m. CLICK HERE for V.I.P. Registration Form! CLICK HERE for Awards Gala Registration Form! The CBICC Awards Gala presented by

Omega Bank will be held on Thursday, February 21 from 5:30 to 9:00 p.m. at The Penn Stater Conference Center. This year’s event will feature Joe Theismann, former Washington Redskins quarterback and world-class entrepreneur, as the keynote speaker. David Price will be this year’s emcee. David is the lead producer and co-host of Pennsylvania Inside Out and the host of Scholastic Scrimmage and is a wellknown local personality. Join us in honoring Centre County organizations and people at the Awards Gala. To register go to, email or call (814) 2341829. Click HERE for Table of Ten sponsorship details.

2007 AWARD FINALISTS Community Service Award SPONSORED BY: CENTRE COUNTY COMMUNITY FOUNDATION, INC. CentrePeace, Inc. Paul & Maralyn Mazza, South Hills School of Business & Technology Captains Chuck & Pat Niedermyer, SALVATION ARMY CORPS State College


You’re invited to attend a special V.I.P.

Meet & Greet champagne reception with football legend and world-class entrepreneur Joe Theismann on Thursday, February 21 from 5:15 to 6:00 p.m. at the Penn Stater Conference Center, Deans Hall. This event will take place prior to the CBICC Awards Gala. This is your opportunity to meet the most successful quarterback in the history of the Washington Redskins! Mr. Theismann is also a world-class entrepreneur and has been a color commentator for ESPN. He will be the keynote speaker at the CBICC Awards Gala beginning at 6:00 p.m. in Presidents Hall. Click HERE to download a registration form for the V.I.P. Meet & Greet. This event is separate from the CBICC Awards Gala presented by Omega Bank.

SPONSORED BY: THE CHAMBER OF BUSINESS & INDUSTRY OF CENTRE COUNTY Centre Region Parks & Recreation Board/ Authority ClearWater Conservancy of Central Pennsylvania Foxdale Village

Small Business Of The Year Award


Glenn O. Hawbaker, Inc.

Cartridge World State College

Bob Poole, S & A Homes & Subsidiaries

Kissinger Bigatel & Brower Realtors

Shaner Group

CMT Laboratories, Inc.

Click HERE to download an event registration form.

V.I.P. Meet & Greet with Joe Theismann

Quality Of Life Award

Excellence In Entrepreneurship Award SPONSORED BY: MINITAB, INC.


C.S. Jonathan Liu, John & Nina Fosnacht, SoftGenetics LLC

Christy Curtorillo, Herbert, Rowland & Grubic, Inc.

Sandy & Tom Hood, HoodCo and Total Door Service

O.J. Johnston, Urish Popeck & Co., LLC and Babst, Calland, Clements & Zomnir, P.C.

Daniel Myers, Lazerpro Digital Media Group, Inc.

Ted McDowell, AmeriServ Bank

Outstanding Technology Company Of The Year Award


CBICC Spirit Award


Cannon Instrument Company

Jinny Cooper, Poole Anderson Construction

Piezo Resonance Innovations Inc.

Chris Magent, Alexander Building Construction, LLC

SoftGenetics LLC

Also Sponsored By:

Colleen Williams, Valpak of Lion Country

ChamberNet 1st Quarter 2008  

Quarterly Newsletter published by the Chamber of Business & Industry of Centre County.

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