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AMERICAS

EUROPE

MIDDLE EAST

ASIA PACIFIC


It’s all about inspiring people


Who we are At Grass Roots, our business is all about inspiring people and stimulating performance improvement. We help our clients all around the world achieve their business goals by designing and delivering creative programs that influence the attitude and behavior of people with whom they work: Employees, Channel Partners and Customers.

What we do For Employees > > > > > > > >

Reward and recognize employee performance and behavior Internal sales incentives – direct sales, cross sales, up sales and lead generation Manager to peer and peer to peer nominations Support corporate values and culture change Customer service improvement Service award and loyalty Innovation and ideas programs Absenteeism programs

For Channel Partners > > > > > > >

Sales incentives – tactical, on-going, cross sales and up sales Strengthen channel engagement Increase customer acquisition and advocacy Improve channel communications Develop product training Improve brand understanding Measure customer experience

For Customers > > > > > > >

Customer acquisition and lead generation programs Drive usage and customer value Proactive customer retention strategies Stimulate customer engagement Improve customer communications Manage customer life cycle Measure customer experience


Around the world


What makes Grass Roots different Proven technology, methodology, creativity and innovation The most advanced and secure technology platform with fully customizable modules delivering innovative solutions for employee recognition, sales incentives, channel marketing programs and customer loyalty and incentives. A seamless technology delivered around the globe pooled with imagination, inspiration and actions to improve the way that you work and help you stand out from the competition. Talented people with industry-leading experience, skills and knowledge Over 1,100 experts worldwide driven by the passion for perfect project execution help over 2,100 clients, including 134 of the Financial Times Global 500, achieve their ultimate goal. A passionate team focused on exceptional participant experience with around the clock customer service to ensure that we deliver our promises and exceed clients’ expectations. Global infrastructure Founded in 1980, we have become the only truly global company in the incentive and loyalty industry with operations in the USA, Latin America, Europe, Middle East and Asia Pacific. Working with Grass Roots brings all the security that comes from being part of an international business improvement services group which understands local personalization. We “think global and act local.� Strength and stability Our financial results speak for themselves.


Strength and stability 407,653 Turnover $000

95,728

Gross Profit $000

340,217

up 19.8%

up 31.3%

72,919

207,317 153,563 160,637

32,647

45,130

28,678

03/04

04/05

05/06

06/07

07/08

03/04

04/05

05/06

06/07

07/08 14,776

11,369 Operating Profit $000

up 18.9%

up 24.2% 7,894

6,322 6,227

5,206 4,507

03/04

11,897

Profit Before Tax $000

9,563

5,019

04/05

05/06

06/07

07/08

03/04

04/05

05/06

06/07

74,403 Cash $000

up 26.7% 49,449

up 22.6% 18,801 14,639

24,920

04/05

29,194 22,680

33,219

03/04

35,789

Shareholders’ Funds $000

58,712

07/08

05/06

06/07

07/08

03/04

04/05

05/06

06/07

07/08



1111 Lincoln Road – Suite 700 Miami Beach, FL 33139 USA Phone: (305) 674 7677 Fax: (305) 674 7521

www.grassrootsamerica.com AMERICAS

EUROPE

MIDDLE EAST

ASIA PACIFIC

Starting a relationship We would love the opportunity to inspire the people that matter to your business. We can be reached at 1-888-424-1886 or email us at info@grassrootsamerica.com.

Communicate

Educate

Measure

Reward

Events


Grass Roots