CAYMAN M. OLTERSDORF 635 S Nanagosa Trail, Suttons Bay, MI 49682
To obtain a sales position that allows upward growth and unlimited earning potential contributing to the organizations growth, profitability, and success.
Michigan State University, East Lansing, Michigan Bachelor of Arts: Communication, December 2005
Sydney, Australia, Spring 2005 London, England, Spring 2003
EXPERIENCE: WALT DISNEY WORLD RESORT, Orlando, FL, June 2006-June 2008; Seasonal 2008 to present Sales/Guest Relations, VIP Event Experience, VIP Tour Guide • Maintained continuous communication with staff team to achieve excellent guest relations • Utilized communication and problem solving skills in managing guest issues • Promotion of ticket sales and backstage tours • Established and maintained rapport with VIP guests such as families, celebrities, and royalties • Provided an experience that encouraged increased revenue from VIP guests • Participant in the College Program Recruitment Video by presenting benefits of the experience OLTERSDORF REALTY, Suttons Bay, MI, May 2009-June 2010 Administrative Office Manager • Client Relations • Provided office assistance to all areas of the business including Excel data entry, balancing budgets • Photographed and created presentation booklets for each real estate listing using Microsoft Publisher • Formatted advertisements for the local paper • Shadowed showings and maintenance of listed properties PROFESSIONAL CONTRACT MANAGEMENT, INC., Leelanau County, MI, May 2009-June 2010 Seasonal Substitute Teacher • Distributed tests and homework assignments • Effectively presented and educated students on subject matters • Supervised students in classrooms, halls, schools yards, and gymnasiums NORWEGIAN CRUISE LINE, Miami, FL, December 2005-March 2009 Holiday Season Youth Counselor • Supported Youth Programs Supervisor along side Youth Staff Team (800 children, 2-18 years) • Facilitated “Children Only” programs each evening • 100% care & custody, mandatory safety and risk management training with CPR/First Aid certification • Promoted childcare services to parents TRAVERSE CITY FILM FESTIVAL, Traverse City, MI, June-August 2008 Volunteer VIP Coordinator • Managed VIPs (ex. directors, producers, actors, and writers) discussion/interview time and location • Provided concierge services for VIPs and their families to promote tourism MICHIGAN STATE SENATE, Lansing, MI, September-December 2005 Intern to Senator McManus • Managed multiple phone lines
• Coordinated ingoing and outgoing written campaign correspondence • Assisted with Excel data entry, research, and general office administration ENTRAPENUER, Suttons Bay, MI, 1993-1998 Independent Sales Broker • Bred and raised pedigree rabbits; advertized and sold through local newspaper • Acknowledged for rabbit sales in Traverse Magazine March 1998 with color picture and article • Managed internet business for personal and client sales of valuable collectables for significant profit Activities:
Michigan State University Tour Guide, University Communication Association Member, Give Kids the World Volunteer, University Mascot Escort, Public Relations Society of America Member, Campus Crusade for Christ Member References Available Upon Request