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BSBFLM303C/04 Contribute to Positive Outcomes
Key Points
Identify difficulties and take action to rectify the situation within own level of responsibility according to organisational and legal requirements
Support colleagues in resolving work difficulties
Regularly review workplace outcomes and implement improvements in consultation with relevant personnel
Identify and resolve poor work performance within own level of responsibility and according to organisational policies
Deal constructively with conflict, within the organisation’s established processes
47 ‘True’ or ‘False’ Quiz 48 Summary 49 Bibliography 51 Assessment Pack
Use considered risk taking in your ‘grey’ area
...and others will follow you!
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Activity: Whenever you see this symbol, there is an activity to carry out which has been designed to help reinforce the learning about the topic and take some action.
This symbol is used at the beginning of each element to indicate the summary key point.
This symbol is used to indicate an answer to the Learner’s questions or notes to assist the Trainer.
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Trainer Manual BSBFLM303C Contribute to Effective Workplace Relationships © Precision Group (Australia) Pty Ltd