Carilion New River Valley Medical Center Patient Guide

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No Smoking or Tobacco Use: »» CNRV is a smoke-free/tobacco-free facility. Smoking is not allowed in the building or on the hospital property. This policy includes smokeless electronic and vapor cigarettes. We may have a fire or disaster drill while you are in the hospital. The drills are required by law and are designed to prepare our staff in the event of a real disaster. You are not required to participate in these periodic drills. Instead we ask that you and your visitors remain in your room.

Patient Meals and Dietary Plans Your doctor, in consultation with a registered dietitian, will determine the diet that is best suited to your medical and personal nutritional needs. A food representative will bring you a menu so you can make your meal selections from the menu that reflects the diet that has been specially ordered for you, such as low sodium or diabetic diet.

Phoning From Your Room or From Within the Hospital A phone is provided for you in your room. If you need to make a local call, dial “9” for an outside line, then dial the number you wish to call. For long distance calls, you will need to have a calling card or call collect. For assistance in making these types of calls, dial “0” to reach the hospital operator. Phone lines for outgoing calls are available from patient rooms at all times.

Outside Telephone Calls We offer a direct phone number to your room for your friends and family to use. If it is not noted on your telephone, please ask your nurse for your direct number. The main telephone number to CNRV is 540-731-2000. Please remember, calls to the patient after 10 p.m. or before 7 a.m., may disturb patient rest even when dialing the patient’s room directly. A patient can phone out at anytime of the day or night.

Television, Newspapers, and Internet Access (Wi-Fi) Each patient room is equipped with a color, flat-screen television with local and cable stations. Below are network television stations available and the channels where they can be located. A complete listing should also be available at your bedside. TV Channel Station

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Programming

WDBJ CBS ROANOKE WSLS NBC ROANOKE FOX 21/27 FOX ROANOKE WSET ABC LYNCHBURG

Newspapers Newspaper vending is available at the CNRV front entrance. Local, regional (Roanoke Times), and national choices are available.

Internet Access (Wi-Fi) Wireless Internet service (non-secured) is available on campus. Check with your nurse to determine if computer use in your patient room is allowed. If you have trouble getting online, you may ask your nurse for a tech support contact. 7


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