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Making sure your business never stops Kimmo Kallioniemi, Vice President of Kalmar Service Operations, explains why your business never stops with Kalmar’s global service care. Why should customers choose an external partner for their maintenance operations? Assigning the job to an external expert is a logical way to optimise your production capacity. This also enables a ĝH[LEOHEXVLQHVVPRGHODQGUHGXFHVWLHGXSFDSLWDO:LWK a new terminal or factory, your commercial operation is up and running fast.

Why choose the Kalmar Care maintenance contract? We have unique expertise, a trusted reputation and a solid spare parts supply chain. Thanks to our global coverage and long experience, we’re in a completely GLIIHUHQWOHDJXHIURPRWKHULQGXVWU\SOD\HUVRULQKRXVH maintenance teams. We are committed to improving your productivity.

What do you mean by “uniqueâ€? expertise? Kalmar has a long heritage in this industry, so no matter what type or brand of equipment you own, we have the best knowledge and experience to optimise the DYDLODELOLW\RI\RXUHQWLUHÄťHHW:HNQRZDQGXQGHUVWDQG your business, and we have a pool of technicians we can bring in if needed. The smooth running of your equipment LVQpWGHSHQGHQWRQRQHRUWZRLQKRXVHPHFKDQLFV

:KDWRWKHUEHQHÄşWVDUHWKHUH" Lower costs, sales growth, competence development, risk management, business sustainability, asset

optimisation – you can focus on the drivers of your FKRLFH$QGE\SD\LQJDĝDWUDWHWKHUHDUHQRFRVW surprises. You get total business predictability.

6RFRQWUDFWVFDQEHWDLORUHGWRĺWWKH customer? Yes, we accommodate individual needs by offering DĝH[LEOHFKRLFHRIFRQWUDFWVUDQJLQJIURPEDVLF maintenance to a completely outsourced solution including managerial services. The key is to understand the customer’s business needs and offer DVROXWLRQEDVHGRQWKHPtRQHVL]HGRHVQRWĺWDOO

How do you ensure consistent performance globally? We adhere to centrally controlled best practices. We EHQHÄşWIURPRXU global knowledge base and deliver uniform quality by educating our staff through Kalmar Training Academy programmes.

We trust in Kalmar to provide optimum production capacity when we need it.� STIG WAHLSTEDT, CEO, GÄVLE CONTAINER TERMINAL MORE ON GÄVLE CONTAINER TERMINAL’S EXPERIENCES ABOUT KALMAR CARE AT WWW.KALMARGLOBAL.COM

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Kalmar Care – Maintenance contract types Kalmar Support Care

Kalmar Essential Care

Kalmar Complete Care

Kalmar Optimal Care

We support your maintenance process on demand

We perform your agreed maintenance tasks proactively

We meet your complete maintenance requirements

We optimise your business performance

KALMAR GLOBAL

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Kalmar Global 1/2013  

Welcome to Kalmar Global,Kalmar's new customer magazine. In this first issue: launching the Gloria reachstacker and Kalmar Care service cont...