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Choicesat Cornwall and Devon 2009/2010

What’s inside? Your post-16 choices

Opportunities in your area Information on qualifications An overview of job families

What are your

choices after

year]11? year 11? Find out

where to get

would suit

you?

Check out the

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more help

0800 9755111


Contents Introduction

3

14-19 Area wide prospectus

5

Qualifications

5

Staying at school or going to college?

6

Starting work/training?

7

Job families: Administration, business and office work

9

Building and construction

10

Catering and hospitality

11

Computers and IT

12

Design, arts and crafts

13

Education and training

14

Engineering (inc. motor vehicle)

15

Environment, animals and plants

16

Financial services

17

Healthcare

18

Languages, information and culture

19

Legal and political services

20

Leisure, sport and tourism

21

Manufacturing and production

22

Marketing and advertising

23

Media, print and publishing

24

Performing arts

25

Personal and other services (inc. hair and beauty)

26

Retail sales and customer services

27

Science, maths and statistics

28

Security and armed forces

29

Social work and counselling services (inc. childcare)

30

Transport and logistics

31

2

How to use this booklet Read up on your choices after year 11 (on page 3). Find out about the opportunities in your area (on page 5). Make sure you have a copy of ‘It’s Your Choice’ (see page 3). Get the low-down on qualifications (on page 5). Read up about job families that might interest you (on pages 9-31). Going for work/training? (Check out page 7.) Find out about money to study (on page 6). Need more help? (Check out page 4.)


This booklet will give you some of the information you need to make a decision on what to do after year 11. You may know exactly what you want to do but read on, you may not know all the options that are available in your area. Also, have you thought of a back up if things don’t go to plan? If you haven’t thought about what to do next, then this booklet is a good starting point – it gives you information about jobs, courses and training, and signposts you to the people and websites that will give you further help.

What’s your choice

after year

You can:

11? …

start a full-time course at school or college of further education. start work/training or one of the many activities that prepare you for work. do voluntary work. start your own business, work or study abroad – but these options might be more difficult.

Don’t

limit yourself

Don’t get caught up in stereotypes. Choose a job or course because you want to, not because others see it as being ‘just for boys/ girls’. Click on www.works4me.org.uk for more info.

No idea how to choose between a full-time course or job/training? Lots of people find it hard to make decisions but there is help around. Try out the quiz in It’s Your Choice page 2, talk to your Connexions Personal Adviser (PA), teachers, employers, your parents/carers and friends, they will all be able to help you.

It’s Your Choice Check out the national ‘It’s Your Choice’ booklet – your school/college should have copies or click on www.connexions-direct.com/itsyourchoice – it’s packed with info and quizzes to help you choose.

3


Who can help?

Connexions Personal Advisers (PAs) work with young people in schools, colleges, Connexions centres, youth and community venues and with employers so we’re up-to-date with all the choices facing you. We can help you decide what’s right for you because we know about the choices you’re making. Your Connexions PA can help you with all the information on courses, jobs, and training. They can also help with anything else that’s stopping you getting on with your life – worrying about exams, moving away from home, relationships with friends or family, etc. See your Connexions PA in school to make an appointment or check if they have drop in sessions. Phone 0800 9755111 for your nearest centre if you can’t see your Connexions PA in school. You’ll find out more from our website www.connexions-cd.org.uk. You can also contact the national Connexions Direct helpline and website, especially if you want to talk when school and centres are closed. Phone 080 800 13 2 19 or click on www.connexions-direct.com. Your teachers and careers teachers can help you find out if the course/training you’re thinking of is the right level for you. Ask your parents/carers, family and friends. They know you well so they can help you work out if your choice is going to suit you. Use your Connexions/careers library area in your school or pop into your nearest Connexions centre. They’re packed with leaflets, books and software packages and you can use the Internet to research your ideas.

4

It’s not just careers Life’s not just about choosing your future – we also think it’s important that young people are safe and have a healthy lifestyle, enjoy a range of activities and contribute to their community. Check out our website for more information on health, volunteering, sport and leisure activities.

Have

your say!

Check out the Chill section of our website to see how young people have had a say in the Connexions Service. We’re keen to hear from you about how we can improve the way we work with young people across the area. Email us from the Chill section, fill out our comments and suggestions leaflet, or talk to Connexions staff.


14-19 Area wide

prospectus Information on courses, schools, colleges and training providers Unsure where to find out about courses and training available in your area? Aged between 14 and 19? An online prospectus with details of all the local course and training information for your area is now available. This web prospectus will enable you to search for a subject or to see what courses are available at a local school, college, or training provider. The prospectuses contain information about courses from year 10 onwards. In addition to talking to your parents/carers, Connexions PA and teachers you really should use these websites to help you decide what you want to do after year 11. Details of how to find them are given below.

Qualifications Confused by all the qualifications?

Sometimes it’s difficult to understand what level certain qualifications are, how long they take to complete, what the content is, and how they relate to one another. The qualifications and credit framework presents the qualifications in a way that’s easy to understand. Have a look at the framework on www.qcda.gov.uk. You can also ask your Connexions PA or careers teacher for help and look at the qualifications section in It’s Your Choice pages 5-7. Remember by getting qualifications and training, you’ll have a better chance of getting your dream job in the future, you’re likely to get paid more and have the lifestyle you want.

Check out...

Cornwall and the Isles of Scilly: www.cornwall.futures4me.co.uk

Plymouth: www.findacourse4me.co.uk

Devon and Torbay: www.options4me.co.uk 5


Staying at

school Money or going to matters

college?

Check out...

what type of courses suit you best? There are lots of things you should think about when choosing the type of learning that suits you. You might want a course linked to an area of work (e.g. business studies or leisure and tourism) or a course more focussed on a subject (e.g. science or geography); are you good at exams or do you prefer to learn through projects or practical work? which courses give you the best chance of getting the job or higher education course you want in the future? what exam grades you’re predicted to get, knowing this will help you choose the right level course.

Money does matter so talk to your Connexions PA about any financial help and support you might get when studying or training after year 11. You might be eligible for an Education Maintenance Allowance (EMA), Discretionary Support Funds or Care to Learn grant. There may be other sources of financial help available, so speak to your Connexions PA and have a look at It’s Your Choice page 24 for more info.

whether you want to stay at school, go to another sixth form or choose a further education college. the individual support you need if you have a learning difficulty or disability. how to apply – some courses fill up early or take a limited number of students so make sure you apply early. Are you confident you can impress the school/college with your application form or interview skills? Check out our website or ask your Connexions PA for help. if you’re eligible for an Education Maintenance Allowance (EMA) while you learn.

6

7


Starting work/training? Check out...

you’ve thought of all the jobs that might suit you – be flexible, have you got a back up plan if your first choice doesn’t work out?

you know what skills and experience employers are looking for in that area of work. To help you with your research have a look at the job families on pages 9-31. how difficult it is to get into that sort of work. Are there many Apprenticeships and vacancies? what training you’ll get so you can keep your learning and skills up-to-date. if you qualify for Time off for Study and Training (TfST), see It’s Your Choice page 12 for more info. that you know where to look for work. Look on our website www.connexions-cd.org.uk for job vacancies, talk to your Connexions PA, talk to employers, and look in the newspapers. how to impress an employer with your application form, CV, and interview skills. Ask your Connexions PA for help and for a copy of the How To leaflets and Job Seekers Pack, and look at the interview information on our website. what special help you need to get a job, such as entry to employment (e2e), and the support you might need while you work. what support you need if you’re thinking of starting your own business.

Want to start work but don’t feel ready?

Ask your Connexions PA about special activities which may be available in your area that can give you the skills and confidence you need to get into work. These activities can be tailored to your needs and offer you the chance to try out new things. They have lots of support built in for you and they can be flexible over the hours that you do and the venues that you attend. You and your Connexions PA can discuss what’s available and what might suit you.

Activity Agreements

If you are aged 16 or 17 and unemployed, out of education or training and are keen to try new things and make progress then you could take part in the Activity Agreement programme. You can try new activities, gain qualifications and confidence, improve your interview skills and CV, meet new people, and have fun. To see if you’re eligible or to get more information click on www.connexions-cd.org.uk/activityagreement.asp or talk to your Connexions PA.

What’s an Apprenticeship?

Apprenticeships give you nationally recognised qualifications while you’re working and earning money. They’re designed by employers so you get real work experience and skills for your future. And, like full-time courses at school or college, you can go on to higher education later if you want to. Click on www.connexions-cd.org.uk for current vacancies and the Learning and Skills Council website www.apprenticeships.org.uk for more general information about Apprenticeships.

7


Job World

An interactive way to find out about the world of work. To discover what’s happening in the area of work that you’re interested in and which skills and qualifications will be useful click on www.connexions-cd.org.uk/worktraining_worktrends.asp. Job World also contains information on the labour market, both locally and nationally.

Making Connexions Take a look at our site, Making Connexions (www.making-connexions.com) for a more entertaining way to learn about what we can do for you. You can watch some interview videos to get some useful advice on how to give the right impression.

CV Builder

Try our online CV Builder https://cvbuilder.connexions-cd.org.uk/. It helps you create your own CV by offering advice and examples at each stage. Your CV will be stored online so you can access it at any time and from anywhere. If you’d like someone to help you create your CV, speak to your Connexions PA or drop into your local Connexions centre. Once you’ve completed your CV, ask your Connexions PA to check it through before you send it to an employer.

8


Administration, business and office work What’s it all about? Most organisations need management, administrative support and other office staff. Most of the work in this sector is office-based, but not necessarily always sat at a desk – many jobs involve travelling to other places or attending meetings. Office workers normally work about 37 hours per week Monday to Friday. However, some jobs may need you to work evenings or weekends.

Types of jobs include:

Sources of further information:

• Admin assistant

www.connexions-direct.com/jobs4u

• Business adviser

www.civilservice.gov.uk/jobs

• Farm secretary

www.breakinto.biz

• Manager

www.lgcareers.com

• Personal assistant • Receptionist

Skills and qualities needed:

What qualifications are useful?

• Organisational

• GCSE English

• Communication • Teamworking • Efficiency • ICT • Literacy and numeracy

• GCSE Mathematics • GCSE ICT • GCSE Business studies • GCSE Modern foreign languages • Diploma – Business, administration and finance • Diploma – Information technology

What’s happening in this sector? There are nearly always admin jobs available across the UK, especially for those who can type and who have a good knowledge of computers and popular software packages. The largest employer in both Cornwall and Devon is public administration. Admin jobs are also available locally within organisations such as the NHS, where around 20% of the workforce offers administrative support. Admin, clerical and secretarial jobs are predicted to decline, although jobs will still be available to replace those who leave due to retirement, changing jobs, etc. Managerial positions are, however, expected to increase.

9


Building and construction What’s it all about? Building and construction involves many different types of jobs at craft, technical and professional levels, from carpenter to architect. It includes house building and industrial and civil engineering projects. Not only are there a wide range of jobs within this sector, but you will also find a huge variety of working environments, and it won’t normally be nine to five type jobs.

Types of jobs include:

Sources of further information:

• Architect

www.connexions-direct.com/jobs4u

• Bricklayer

www.cskills.org

• Civil engineer

www.goodday.org.uk

• Plasterer

www.architecture.com/educationandcareers

• Stonemason

www.ice.org.uk/education

• Thatcher

Skills and qualities needed:

What qualifications are useful?

• Teamworking

• GCSE Mathematics

• Communication

• GCSE English

• Reliability

• GCSE Design technology (depending on the job)

• Practical • Physical fitness • Punctuality

• GCSE Science (depending on the job) • Diploma – Construction and the built Environment

What’s happening in this sector? Over two million people work in construction, making it one of the UK’s largest industries. In the south west there are about 8,000 firms, 93% employing 10 or less people. Many workers are self-employed. Most of the workforce is male; women make up 12%, but many work part-time in offices. 11% of the workforce is under 25. Although the sector has experienced continuous growth over the last 15 years, the current economic climate has led to many construction projects being put on hold both nationally and locally. This is expected to affect the number of jobs available. However, there is currently a shortage of architects, technical engineers, and managers.

10


Catering and hospitality What’s it all about? Catering and hospitality is concerned with providing the public with food, drink, and accommodation. Many people in this industry work for hotels, restaurants, fast food outlets, canteens, pubs, clubs, leisure resorts and guest houses. Very few people who work in this industry have regular hours, and many work shifts. Staff are usually at their busiest during evenings and weekends. Starting salaries may not always be great but they can increase with every move up the career ladder.

Types of jobs include:

Sources of further information:

• Hotel manager

www.connexions-direct.com/jobs4u

• Chef

www.springboarduk.net

• Bar person

www.ukskillspassport.com

• Hotel receptionist

www.biiab.org

• Waiter/waitress • Food service assistant

Skills and qualities needed:

What qualifications are useful?

• Communication

• GCSE Business studies

• Enthusiasm

• GCSE Leisure and tourism

• Customer service

• GCSE Modern foreign languages

• Hard-working

• Diploma – Hospitality

• Teamworking • Flexibility

What’s happening in this sector? The catering and hospitality industry employs over two million people in the UK, but there are also opportunities to work overseas. With the exception of the south east, the south west has the greatest amount of hospitality firms. There are over 8,000 of them – Cornwall has 30%, Devon 46%, Plymouth 12%, and Torbay 12%. Employment prospects are currently good and more skilled workers will be needed. However, this sector is one of those that is expected to be affected by the current economic downturn.

11


Computers and IT What’s it all about? Around 20 million people in the UK use IT as part of their job. The workforce is generally divided into two parts, those working in the IT industry and those using their IT skills by working in other industries such as business or education. These jobs are not just about sitting in front of a computer screen all day as roles are often multi-skilled with plenty of opportunities to move around, take on new or different skills and even specialise.

Types of jobs include:

Sources of further information:

• Software developer

www.connexions-direct.com/jobs4u

• Database administrator

www.e-skills.com/careers

• Computer games tester

www.skillset.org/careers

• IT support person

www.bcs.org

• Web designer • IT trainer

Skills and qualities needed:

What qualifications are useful?

• IT

• GCSE ICT

• Analytical

• GCSE Mathematics

• Communication

• GCSE Business studies

• Teamworking

• GCSE Design and technology

• Technical

• Diploma – Information technology

• Ability to work under pressure

What’s happening in this sector? Over one million people work in the IT sector in the UK. The south east is still the key centre and 40% of IT professionals work there. In the south west, one third of all opportunities are found in Bristol. There are 4,000 IT companies across the south west employing nearly 80,000 people. Nearly 50% of these companies employ between one and three people. Although this sector has seen a slight downturn in the last few years, there are still opportunities for people with the right skills. The videogames industry, in particular, often does well in a credit crunch as more people stay at home to save money.

12


Design, arts and crafts What’s it all about? People working in this sector use their creative skills to make a variety of items from paintings to jewellery. Designers will often specialise in a particular area such as costume, textiles, graphics and product design. Many people work regular hours but you will need to be flexible, especially if you have deadlines to meet. You might work in a studio, an office, or even in your own home. Most businesses will be small, and are often concentrated in larger towns and cities. However, many small craft industries and artists can be found in rural locations. Self-employment is common.

Types of jobs include:

Sources of further information:

• Display assistant

www.connexions-direct.com/jobs4u

• Sculptor

www.creative-choices.co.uk

• Model maker • Fine artist • Cabinet maker • Fashion designer • Photographer

Skills and qualities needed:

What qualifications are useful?

• Imagination

• GCSE Art and design

• Creativity

• GCSE Design and technology

• Attention to detail

• GCSE ICT

• Business skills

• GCSE Business studies

• Confidence

• Diploma – Creative and media

• ICT (especially in web design)

What’s happening in this sector? Over 500,000 people work in this sector in the UK, with around 300,000 in craft work and 180,000 in design. Devon and Cornwall are nationally recognised as a base for many artists and craftspeople selling through over 150 galleries. Over 22,000 people work in the creative industries across Devon and Cornwall. Self-employment in this sector in the south west is higher than any other region at 34%. It is one of the industry sectors that is likely to be affected by the credit crunch.

13


Education and training What’s it all about? Many people in this sector are teachers and lecturers who work in all kinds of settings – schools, colleges, and even in students’ homes. As well as teaching staff, many people work in supporting roles such as teaching assistants, administration and catering. The training sector includes people who work with a wide range of employers including banks, local authorities, hotels, retailers and industry. Most work takes place in classrooms, lecture theatres and training areas.

Types of jobs include:

Sources of further information:

• Primary school teacher

www.connexions-direct.com/jobs4u

• Music tutor

www.tda.gov.uk/recruit

• Learning support assistant • University lecturer • NVQ assessor • Crèche manager

Skills and qualities needed:

What qualifications are useful?

• Enjoy working with people

• GCSE English

• Communication

• GCSE Mathematics

• Concentration

• GCSE Science

• Enthusiasm

• Diploma – Society, health and development

• Organisational • Teamworking

What’s happening in this sector? There are around 435,000 teachers in state-maintained schools in England, Wales, and Scotland, and over 160,000 academic staff working in higher education. There are over 360 schools in Devon, 370 in Cornwall, over 100 in Plymouth, and over 50 in Torbay. Devon County Council alone employs around 6,000 teaching staff. Plymouth University employs around 700 lecturers, and Exeter has over 300. There are 25 independent schools in Devon and 12 in Cornwall. There are over 30 training providers in Devon and Cornwall. There will always be a need for good teachers and there are often shortages in specific subjects.

14


Engineering (inc. motor vehicle) What’s it all about? Engineering is the process of designing and making the machinery and products of everyday life, such as cars, TVs, fuel and computers. Hours worked will depend on the job and may involve shift work or a seven day week. Some jobs may be outdoors; others may be indoors, in an office or factory for instance. Starting salaries may not always be great, but they can increase with every move up the career ladder. It’s worth looking at the long-term benefits.

Types of jobs include:

Sources of further information:

• Car electrician

www.connexions-direct.com/jobs4u

• Car mechanic

www.cogent-careers.com

• Aircraft mechanic

www.euskills.co.uk/careers

• Clinical engineer

www.futuremorph.org

• Maritime engineering technician

www.noisemakers.org.uk

• Gas distribution worker

www.goodday.org.uk www.wisecampaign.org.uk

Skills and qualities needed:

What qualifications are useful?

• Creative

• GCSE Mathematics

• Teamworking

• GCSE Science

• Practical

• GCSE Engineering

• Technical

• GCSE Design and technology

• Problem solving

• GCSE ICT

• Communication

• Diploma – Engineering • Diploma – Information technology • Diploma – Manufacturing and product design

What’s happening in this sector? Around 1.5 million people in the UK work in engineering-related jobs. There are around 1,600 engineering establishments in Cornwall and Devon. Around 80% of them employ 1-10 people. 17% of the workforce in the south west is female. Advanced engineering is an important sector to the south west’s economy, employing around 60,000 people. Civil engineering shows signs of being unaffected by the credit crunch due to projects like the 2012 Olympics, Crossrail, and new developments in the nuclear and alternative energy sectors.

15


Environment, animals and plants

What’s it all about?

Many of the jobs in this sector will involve working outside. Working hours are usually quite flexible and often do not involve working nine to five. However, it will depend on the type of job. For instance, looking after animals in veterinary surgeries, stables and zoos may mean that you will need to work shifts; and many horticultural and agricultural jobs are often seasonal. Self-employment in this sector is extremely common, although you may need to get qualifications and experience first.

Types of jobs include:

Sources of further information:

• Kennel worker

www.connexions-direct.com/jobs4u

• Veterinary nurse

www.ajobin.com

• Farm worker

www.growcareers.info

• Landscape designer

www.rspca.org.uk/careers

• Horticultural worker

www.bvna.org.uk

• RSPCA inspector

Skills and qualities needed:

What qualifications are useful?

• Practical

• GCSE Science

• Good fitness level

• GCSE Geography

• Communication

• GCSE English

• Teamworking

• GCSE Mathematics

• Flexibility

• Diploma – Environmental and land-based studies

• Strong interest in topic

What’s happening in this sector? This sector has over one million employees, and an estimated 500,000 volunteers. Employers include government agencies such as Defra, conservation organisations, and places like the Eden Project. The Environment Agency employs over 12,000 people nationally and around 300 geoscientists. The equine industry employs more that 150,000 people in the UK. The south west employs approximately 3,900 people in forestry. Compared to other areas of England, the south west employs more than the average number of people in agriculture and horticulture. The sector is generally growing, but it is a popular area of work so there is usually a lot of competition for jobs. Jobs are available throughout the UK, in both urban and rural areas.

16


Financial services What’s it all about? The financial services sector is focused on money – saving, borrowing, or investing. Nearly every adult in the UK has at least one financial product, such as a bank account, and businesses could not survive without the protection and income this sector provides. Some careers can involve a lot of pressure and long, irregular hours. However, other jobs offer great flexibility, allowing people to work part-time, from home, or on a self-employed basis.

Types of jobs include:

Sources of further information:

• Accounting technician

www.connexions-direct.com/jobs4u

• Bank manager

http://careers.fssc.org.uk/en/

• Debt collector

www.aat.org.uk

• Financial adviser

www.actuaries.org.uk/careers

• Stockbroker

www.pathways.cii.co.uk

Skills and qualities needed:

What qualifications are useful?

• Teamworking

• GCSE ICT

• Self-motivation

• GCSE Mathematics

• Communication

• GCSE Business studies

• ICT

• GCSE Economics

• Numeracy

• Diploma – Business, administration and finance

• Accuracy

What’s happening in this sector? Over half a million people work in this sector in the UK, which is about 2% of the whole workforce. London is the centre for financial jobs but there are opportunities throughout the country in both the public and private sectors. Over 80,000 people work in the financial sector in the south west, which is about 3% of the workforce. 12% of these are aged 16-24. There are around 3,500 workplaces in the region. There are about 90 banks and building societies in Cornwall, 200 in Devon, 45 in Plymouth, and 50 in Torbay. Demand for employees has been growing in recent years, however the current economic situation is hitting this sector hard.

17


Healthcare What’s it all about? People who work in this sector are concerned with the health and wellbeing of people. This includes caring for people, research, and educating people to look after themselves. Working environments include hospitals, clinics, day-care centres, residential homes, GP surgeries, laboratories, pharmacies, dental surgeries and opticians. Some work (e.g. midwifery) may involve visiting patients in their homes. Depending on what job you do, hours will vary – evening, weekend and shift work may be necessary. Part-time and flexible working arrangements are often available.

Types of jobs include:

Sources of further information:

• Midwife

www.connexions-direct.com/jobs4u

• Dentist

www.nhscareers.nhs.uk

• Nutritionist • Surgeon • Paramedic

Skills and qualities needed:

What qualifications are useful?

• Communication

• GCSE ICT

• Caring

• GCSE Science

• Organisational

• GCSE Health and social care

• ICT

• Diploma – Society, health and development

• Teamworking • Attention to detail

What’s happening in this sector? Nearly three million people are employed in the healthcare sector in the UK. Most of them are employed by the NHS which is the UK’s largest single employer and has over 300 different career areas. Other employers include the Armed Forces, charitable and voluntary organisations, and the Prison Service. Some people also work in the private sector; however, most of them would have first done their training in the public sector. It is estimated that by 2016, the NHS in the south west will need to replace around 60% of its professionally qualified clinical staff. The Peninsula Medical School is expected to train around 60 new dentists a year. Many of these are expected to take up roles in Devon and Cornwall. The Plymouth Hospitals Trust is the largest in the south west and employs in excess of 6,000 staff in many different roles. Staff numbers are expected to increase considerably over the next three years. By 2011, there will be a shortage of 1,200 GPs, 1,100 junior doctors and 14,000 nurses in the UK.

18


Languages, information and culture

What’s it all about?

Working in this sector involves using, organising or providing information; interpreting history and culture; or using your skills in languages. Because the sector is so varied, roles might include research, organising a library, putting together a museum exhibition or working on an archaeological dig. Employers vary greatly and include local authorities, government departments, universities, publishing houses, and heritage organisations.

Types of jobs include:

Sources of further information:

• Interpreter

www.connexions-direct.com/jobs4u

• ESOL teacher

www.creative-choices.co.uk

• Museum curator

www.cilip.org.uk

• Archaeologist • Library assistant • Archivist

Skills and qualities needed:

What qualifications are useful?

• Language

• GCSE English

• Communication

• GCSE Modern foreign languages

• Teamworking

• GCSE Business studies

• Design and artistic flair

• GCSE History

• Attention to detail

• GCSE Citizenship studies

• ICT

• GCSE Religious studies • GCSE Sociology

What’s happening in this sector? Over 80,000 people work in museums, libraries and archives sectors in the UK. The Institute of Field Archaeologists has around 2,500 members. There are around 1,000 UK-based interpreters in full-time posts and a further 2,500 working freelance. There are over 50 museums throughout Devon; 86% managed by volunteers. Torbay has 3 museums; and Cornwall has over 35 museums and art galleries. Plymouth City Museum employs about 50 staff including support staff. The Royal Cornwall Museum employs 35 staff, some of which will be part-time. Devon has 55 libraries, Torbay has 4, Plymouth 17, and Cornwall 36. In Devon, there are 28 businesses offering translation and interpreting services and 10 in Cornwall.

19


Legal and political services What’s it all about? People working in law are involved with the administration of a legal system. Legal practitioners usually specialise in one or more branches of law, such as criminal law or family law. Legal work takes place in courts, barristers’ chambers, or any other legal office. In politics, members of Parliament (MPs) are supported by researchers, political advisers, party workers and lobbyists.

Types of jobs include:

Sources of further information:

• Barrister

www.connexions-direct.com/jobs4u

• Court usher

www.skillsforjustice.com/careers

• Legal executive

www.ilexcareers.org.uk

• Political researcher • Solicitor • Coroner

Skills and qualities needed:

What qualifications are useful?

• Literacy

• GCSE Business studies

• Numeracy

• GCSE Citizenship studies

• Communication

• GCSE History

• Discretion

• GCSE Sociology

• ICT

• GCSE English

• Confidentiality

What’s happening in this sector? There are over 120,000 practising solicitors in the UK, and more than 15,000 barristers and advocates. There are over 600 MPs. There are over 25,000 employees in this sector in the south west region. There are around 150 solicitors in Devon, 100 in Cornwall, around 80 in Plymouth, and 30 in Torbay. Jobs are expected to increase in law enforcement. However, court services may be affected and jobs lost because of changes.

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Leisure, sport and tourism What’s it all about? There are a wide variety of jobs in the leisure, sport and tourism industries. Employers include leisure centres, private fitness clubs, local authorities, hotels, tour operators, and tourist boards. Many jobs within this sector are concerned with helping people to enjoy their leisure time either keeping fit or taking a holiday. Working conditions vary, but are likely to involve irregular hours, shift work, and work on bank holidays and weekends. Some jobs will be very active and outdoors, others will be based indoors in offices, gyms and hotels. There are jobs at all levels from semi-skilled to managerial. In leisure and sport, it is possible to become self-employed.

Types of jobs include:

Sources of further information:

• Sports scientist

www.connexions-direct.com/jobs4u

• Fitness instructor

www.skillsactive.com/careers

• Leisure centre assistant

www.springboarduk.net

• Lifeguard

www.ukskillspassport.com

• Travel agency manager • Sports coach • Courier/resort representative

Skills and qualities needed:

What qualifications are useful?

• Customer service

• GCSE Business studies

• Teamworking

• GCSE Geography

• Communication

• GCSE Leisure and tourism

• ICT

• GCSE Modern foreign languages

• Problem solving

• GCSE Physical education

• Flexibility

• Diploma – Environmental and land-based studies

What’s happening in this sector? Around 460,000 people in the UK work in leisure, sport and outdoor sectors, and the industries are growing. Tourism employs around 120,000 people, but numbers have fallen slightly over the last few years. Jobs in tourism may also be affected by seasonal variations. There are around 140 private health clubs in the south west, with a further 60 planned. There are over 320 public sports centres in the region, with around 40 more planned. Regionally, 2,000 people are employed in leisure parks and attractions. Around 140,000 jobs in Devon and Cornwall are supported by the tourism industry. There are around 900 travel and tourism services in the south west. However, this industry is being hit hard by the credit crunch. This sector is likely to need higher levels of management and business skills in the future, but it’s still possible to start at the bottom and rise fast. 21


Manufacturing and production What’s it all about? Manufacturing describes the process of taking raw materials and converting them into a finished product. It includes many different industries, such as textiles, shipbuilding, clothing and footwear, steel, pharmaceuticals, food, chemicals, and automotive. The manufacturing sector, therefore, produces almost everything we use. Employers range from large international companies to smaller and often more specialised companies. Most manufacturing is now carried out in clean, modern workplaces. Factories may be large with noisy production lines. More specialised work may be carried out in smaller workshops.

Types of jobs include:

Sources of further information:

• Baker

www.connexions-direct.com/jobs4u

• Blacksmith

www.improve-skills.co.uk/careers

• Cabinet maker

www.prospect4u.co.uk

• Furniture upholsterer

www.futuremorph.org

• Glass technologist

www.skillfast-uk.org/justthejob

• Quality controller • Manufacturing production manager

Skills and qualities needed:

What qualifications are useful?

• Flexibility

• GCSE Design and technology

• Communication • Problem solving • Technical/practical • Teamworking • ICT

• GCSE Engineering • GCSE ICT • GCSE Manufacturing • Diploma – Engineering • Diploma – Information technology • Diploma – Manufacturing and product design

What’s happening in this sector? Around three million people work in this sector with about 60% of employees working for small to medium sized businesses. Manufacturing is one of the largest sectors in terms of employment in Cornwall and Devon. The food and drink industry in particular is very important to the region. Industries such as shipbuilding, textiles, and motor vehicle manufacture have declined, while other industries such as biotechnology, aerospace, and pharmaceuticals, are growing. In general, the number of jobs at the lower skill level is decreasing, while those at a higher skill level are increasing.

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Marketing and advertising What’s it all about? Marketing and advertising is all about knowing how consumers think and what messages or particular look will sell a product or a service. Some roles will be creatively based whilst others will be concerned with managing a customer account or organising a campaign. Most employees will be office-based, however, you may need to travel, visit clients or attend conferences, so you need to be flexible. Employers range from large companies and organisations to smaller businesses, and advertising and public relations agencies.

Types of jobs include:

Sources of further information:

• Market research interviewer

www.connexions-direct.com/jobs4u

• Sales representative

www.creative-choices.co.uk

• Public relations (PR) officer

www.cim.co.uk/cpd

• Advertising art director

Skills and qualities needed:

What qualifications are useful?

• Communication

• GCSE English

• Creativity

• GCSE Business studies

• Flexibility

• GCSE Art and design

• ICT

• GCSE Mathematics

• Organisational

• GCSE ICT

• Dedication

• Diploma – Business, administration and finance

• Enthusiasm

• Diploma – Creative and media • Diploma – Information technology • Diploma – Manufacturing and product design

What’s happening in this sector? Around 150,000 people work in marketing and advertising. London and the south east is the centre for this sector in the UK, with the majority of the larger companies based there. Advertising is a young industry with nearly half of the permanent workforce aged 30 or under. You will find many smaller agencies across the south west; for example, there are approximately 20 advertising agencies based in Exeter, around 10 in Plymouth, and 9 in Truro. However, these are likely to employ only a small number of staff. Many people working in this sector will be self-employed.

23


Media, print and publishing What’s it all about? There are many types of jobs in this sector, including administrative, craft, technical, and professional. Opportunities include working in TV, radio, film, newspapers and magazines, books, photography, and printing. The media is changing greatly and the rise of digital radio and TV are revolutionising the industry. The digital age is also affecting the print and publishing sector. Employers range from very small employers to large organisations with thousands of employees. Many people working in this sector are self-employed.

Types of jobs include:

Sources of further information:

• Journalist

www.connexions-direct.com/jobs4u

• Sound operator

www.skillset.org/careers

• Animator

www.nctj.com/career

• Proofreader • Printer • Editor

Skills and qualities needed: • Project management • Research • ICT • Teamworking • Meet deadlines • Communication • Attention to detail

What GCSEs are useful? • GCSE English • GCSE Mathematics • GCSE Science • GCSE ICT • GCSE Art and design • Diploma – Creative and media

• Diploma – Information technology

What’s happening in this sector? Over 400,000 people work in film, TV, radio and photographic imaging. The printing industry employs around 200,000 people. There are opportunities throughout the UK, however many of the media jobs are based in the south east, along with most national newspapers, magazines and publishing houses. However there are local TV and radio stations, and many local newspapers based in the south west. In fact, the south west has the largest number of media employers outside London. The south west also has a strong production sector for factual and natural history TV. The BBC has a new studio on Plymouth’s waterfront. The Twofour production company has studios in Plymouth and is one of the fastest growing broadcast companies in the UK. The south west contains one of the largest concentrations of employment in photo imaging in the UK.

24


Performing arts What’s it all about? People working in this sector include dancers, actors and musicians, along with many support roles from stage management to working in a recording studio. Employers include regional theatres, touring production companies, music studios, holiday camps, or even cruise ships. The whole sector is extremely competitive and many performers work on short-term contracts. Most are self-employed and many will supplement their income doing a range of other jobs.

Types of jobs include:

Sources of further information:

• Actor

www.connexions-direct.com/jobs4u

• Dancer

www.creative-choices.co.uk

• DJ

www.equity.org.uk

• Make-up artist • Stage hand • Lighting technician • Box office manager

Skills and qualities needed:

What qualifications are useful?

• Creativity

• GCSE Drama • GCSE Design and technology • GCSE English • GCSE Mathematics

• Communication • Dedication • Technical ability for certain roles • Confidence

• GCSE Science

• Stamina

What’s happening in this sector? Equity has 36,500 members across the performing arts, representing around 1% of the UK’s workforce. The music industry in the UK is also quite small, employing around 100,000 people. Plymouth’s Theatre Royal employs about 200 staff in a range of roles. The Hall for Cornwall employs around 90 full-time staff from box office to stage technicians. The south west has 20 small scale dance performance companies. There are 13 theatre companies based in the region including the West Country Theatre Company in Torquay, the Common Players and Theatre Alibi in Exeter, and The Miracle Theatre Company in Cornwall. It is a thriving occupational sector, but extremely competitive.

25


Personal and other services

(inc. hair and beauty) What’s it all about?

People who work in this sector offer a service to the public. They use their skills to make people look good or create clean and safe living and working environments. Careers are available in hair and beauty, cleaning services, and funeral services. Hours of work in this sector vary depending on the type of job, with many involving weekend and evening work. Places of work include hair and beauty salons, offices, hotels, factories, cemeteries and crematoria. Many employers in this sector are small businesses with few members of staff. However, some jobs may be available with larger companies and organisations such as local authorities.

Types of jobs include:

Sources of further information:

• Hairdresser

www.connexions-direct.com/jobs4u

• Beautician

www.assetskills.org/findyourway

• Caretaker

www.habia.org

• Funeral director

www.nafd.org.uk

• Pest controller

Skills and qualities needed:

What qualifications are useful?

• Teamworking

• GCSE Art and design

• Communication

• GCSE Business studies

• Customer service

• GCSE Health and social care

• Creativity

• Diploma – Hair and beauty studies

• Listening • Flexibility

What’s happening in this sector? Nearly one million people in the UK are employed in the cleaning sector and around 230,000 work in hair and beauty. The UK has over 4,000 funeral directors, with between 15,000 and 20,000 people being employed in the funeral industry. There are about 150 hairdressers/barbers in Cornwall, 150 in Devon, 100 in Torbay, and 100 in Plymouth. In addition, there are about 100 beauty salons in Cornwall, 100 in Devon, 50 in Torbay, and 80 in Plymouth. There are around 180 funeral directors in Cornwall and Devon. There are around 8,000 people working in the cleaning sector in the south west region. Self-employment is possible for those who have already gained some experience, such as in hairdressing and beauty therapy.

26


Retail sales and customer services What’s it all about? The retail and customer services sector offers a wide range of goods and services to customers, selling many different products. Retail staff include retail assistants, checkout operators and shopkeepers. Customer services staff may work behind a counter or in a contact centre. Employers include supermarkets, department stores, independent retailers, mail order companies, online retailers and car dealerships. Most people who work in this sector will work in customer-facing roles in shops or stores. However, many also work behind the scenes in offices and contact centres. Some jobs, e.g. in purchasing, may involve travel to visit suppliers.

Types of jobs include:

Sources of further information:

• Salesperson

www.connexions-direct.com/jobs4u

• Retail manager

www.skillsmartretail.com

• Trading standards officer

www.autocity.org.uk

• Customer service supervisor

www.brc.org.uk

• Contact centre operator • Florist

Skills and qualities needed:

What qualifications are useful?

• Numeracy

• GCSE Mathematics

• Literacy

• GCSE English

• Communication

• GCSE ICT

• Teamworking

• GCSE Business studies

• Customer service

• GCSE Economics

• ICT

• Diploma – Business, administration and finance

• Problem solving

• Diploma – Information technology

What’s happening in this sector? The retail sector employs over three million people in over 291,000 retail businesses, which is about 11% of the UK’s workforce. There are around 500,000 contact centre staff in the UK. The retail sector in the south west employs around 280,000 people. There are over 9,000 retail businesses in Devon and Cornwall with 86% employing less than 10 people. 11% of workers in Devon and Cornwall are employed in this sector, the majority of which work in Plymouth, Exeter, and Truro. 23% of retail workers are employed by larger retail businesses such as supermarkets. Technology is having a huge impact and Internet shopping is on the increase. Supply chain management is a growing sector with increasing opportunities for graduates. This is one of the sectors that is expected to be affected by the credit crunch.

27


Science, maths and statistics What’s it all about? People working in this sector use observation, research and experimentation to help increase our knowledge of the world around us. They work for a wide variety of employers such as research organisations, local government, manufacturing and engineering companies, hospitals, pharmaceutical companies, and education establishments. Work environments vary – many scientists work in laboratories, whilst others may do fieldwork outside; others may work in offices.

Types of jobs include:

Sources of further information:

• Zoologist

www.connexions-direct.com/jobs4u www.futuremorph.org www.mathscareers.org.uk www.wisecampaign.org.uk

• Laboratory technician • Scientist • Statistician • Biologist

www.noisemakers.org.uk

• Maths teacher

Skills and qualities needed:

What qualifications are useful?

• Analytical

• GCSE Science

• Communication

• GCSE Mathematics

• Research

• GCSE ICT

• Accuracy

• GCSE Geography

• Methodical

• GCSE Engineering

• Problem solving

• GCSE Psychology

• Good subject knowledge

• Diploma – Engineering • Diploma – Environmental and land-based studies • Diploma – Information technology

What’s happening in this sector? The chemical industry employs around 200,000 people; biotechnology businesses employ around 21,000; and the pharmaceutical sector employs around 73,000. There are also approximately 10,000 statisticians working in the UK. These are only the major industries within the UK science sector, there are many other employees in a number of diverse roles. Nearly 15,000 people are employed in the life sciences sector in the south west. This is set to grow to around 25,000 by 2026. There are almost 500 scientific establishments in the region. The pharmaceutical and bioscience sub-sector is a major growth industry in the south west. The Exeter Innovation Centre includes businesses in biosciences, environmental, ICT, and advanced manufacturing. The Tamar Science Park in Plymouth has laboratory accommodation for medical and biotechnology research projects. The Met Office in Exeter has a wide range of jobs including weather forecasts, physical scientists, and research scientists. 28


Security and armed forces What’s it all about? People working in this sector are focused on making others feel safe. They are based in the UK and overseas to protect people and property. The Armed Forces are made up of the Army, the Navy, and the Royal Air Force (RAF). Security services include the Police, the Fire Service, the Prison Service, the coastguard, as well as other roles such as private investigators, CCTV camera operators, and door supervisors. Shift work and anti-social hours are common, and you may have to sign up for a particular period of time if you want to join the Armed Forces. Opportunities are available, for those who thrive on challenge and variety, to progress through the ranks.

Types of jobs include:

Sources of further information:

• Soldier

www.connexions-direct.com/jobs4u

• Crime scene examiner

www.skillsforjustice.com/careers

• Security guard

www.army.mod.uk

• Police officer

www.royalnavy.mod.uk

• Fire fighter

www.raf.mod.uk

• Door supervisor

Skills and qualities needed:

What qualifications are useful?

• Physical fitness

• GCSE English

• Teamworking

• GCSE Mathematics

• Reliability

• GCSE Sociology

• Leadership

• GCSE Modern foreign languages

• Negotiation

• Diploma – Society, health and development

• Stamina • Dealing with difficult situations

What’s happening in this sector? There are around 140,000 police officers employed in regional and non-geographic forces such as the British Transport Police. The Army employs around 100,000, the Royal Navy about 33,500 and over 45,000 work in the RAF. The UK private security industry employs more than 500,000. Protecting businesses against theft, data loss and terrorism activities are big growth areas, with UK wide opportunities. Devon and Cornwall Constabulary employ about 3,500 police officers and 2,000 civilian staff. Cornwall Fire Brigade has over 200 fire fighters. Devon and Somerset Fire and Rescue Service is the largest outside of London and employs around 2,000 staff. There are three prisons in the region – Exeter, Channings Wood, and Dartmoor. Dartmoor Prison alone employs 365 people doing a range of roles. The Armed Forces and the police are always looking for new recruits.

29


Social work and counselling services (inc. childcare) What’s it all about?

People working in this sector are involved in helping people of all ages to face a wide range of issues in their lives by offering advice and practical support. They may deal with emotional problems through counselling and therapy, or work in social work. Work environments will include hospitals, youth clubs, local authority departments and charities. Although much of the work takes place during daytime hours, there may be instances when emergency cover is needed at night or weekends. In some roles, shift work or rota systems are common.

Types of jobs include:

Sources of further information:

• Social worker

www.connexions-direct.com/jobs4u

• Benefits adviser

www.socialworkcareers.co.uk

• Connexions Personal Adviser

www.socialcarecareers.co.uk

• Minister of religion

www.bps.org.uk/careers

• Care worker • Probation officer • Psychologist

Skills and qualities needed:

What qualifications are useful?

• Listening

• GCSE Health and social care

• Teamworking

• GCSE English

• Communication

• GCSE Mathematics

• Confidentiality

• GCSE Religious studies

• Caring

• GCSE Sociology

• Non-judgmental

• GCSE Citizenship studies

• Report writing

• GCSE Psychology • Diploma – Society, health and development

What’s happening in this sector? This sector employs around 1.6 million people in the UK including over 300,000 people working in early years work and over 70,000 social workers in England. Over 200,000 social care staff are employed by the NHS. Demand for workers in many career areas is increasing, especially those involving the care of children and older people. There are opportunities throughout the UK. Devon County Council employs around 350 social workers, Cornwall has over 100, Torbay has about 60, and Plymouth approximately 150. Devon and Cornwall have increasing numbers of people over 65 and this will affect the number of those required to work in the care sector. The shift towards delivering healthcare in the community, and increased children’s services and childcare places, will also have an effect on recruitment. 30


Transport and logistics What’s it all about? This sector is concerned with the safe and efficient movement of people and products. Our way of life depends entirely on the availability of transport; to travel, to have things delivered, and much more. Employers range from small companies to major organisations that operate fleets of vehicles, trains, ships, or aircraft. Work in this sector can involve working around the clock every day of the year, so you may need to work shifts, weekends and public holidays. Working environments vary and include airports, railway and bus stations, warehouses, and offices.

Types of jobs include:

Sources of further information:

• Airport baggage handler

www.connexions-direct.com/jobs4u

• Railway conductor

www.goskills.org

• Road safety officer

www.careers.skillsforlogistics.org

• Warehouse manager • Merchant navy rating

Skills and qualities needed:

What qualifications are useful?

• Teamworking

• GCSE Business studies

• Reliability

• GCSE ICT

• Communication

• GCSE Leisure and tourism

• Literacy and numeracy

• GCSE Modern foreign languages

• ICT

• GCSE English

• Customer care

• Diploma – Business, administration and finance • Diploma – Information technology

What’s happening in this sector? Around 2.3 million people are employed in this sector, with about 600,000 people alone being employed in passenger transport. Nearly 160,000 people work on the railways, and over 120,000 people work in aviation. Jobs can be found throughout the UK. There is currently a major shortage of LGV drivers. Around 23,000 people are employed in passenger transport in the south west. There are over 5,500 logistics sector workplaces employing around 130,000 people in the region. This sector is keen to employ young people to replace a retiring workforce. Newquay Airport employs around 100 people including admin staff, passenger service staff, security, and baggage handlers. Air Southwest employs around 40 cabin crew. Exeter International Airport employs over 1,500 in a variety of roles. The core workforce of Falmouth Docks is about 500, growing to around 1,500 during busy periods.

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