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Contents Areas covered by this Directory


Welcome5 How can I get support from Adult Social Care?


Personalised care and support 6 Personal Budgets 6 Personal Health Budgets7 Moving on from hospital – planning your discharge8 Reablement8 Intermediate care 8 Support at home Care and repair agencies  Major adaptations Equipment and adaptations  Community occupational therapy Assistive Technology Team Making life easier at home Are you looking after someone? Care in your own home Paying for home care Home care agency checklist Home care providers 

9 9 11 11 11 12 13 19 21 21 23 25

Health and wellbeing  First for Wellbeing Stop smoking Alcohol harm reduction Get a free NHS health check  Falls Prevention Early detection of infections

35 35 35 35 36 36 36

Housing options to consider  37 Assisted Living, Extra Care and Very Sheltered Housing 37 Care villages 38 Care homes  Types of care home NHS Continuing Healthcare and NHS-funded Nursing Care Care homes checklist

39 39

Paying for care  The financial assessment process Council funding towards residential care Self-funding your care

42 42 42 43

Alternative formats

39 41

Contributions towards non-residential care and support44 Debt recovery 44 Frequently asked questions about charging 44 Specialist care  45 Sensory loss – hearing or sight 45 Learning disability or a physical disability  47 Brain injury 49 Mental health 49 Dementia54 Residential dementia care checklist  54 55 Essential information Comments, compliments and complaints 55 Advocacy55 Inspecting and regulating care services  56 Out of county care homes 57 This Directory’s free helpline 57 How solicitors can help  57 Safeguarding adults at risk 58 Northamptonshire Residents’ Panel 59 Healthwatch Northamptonshire – your voice counts60 The Silver Line 60 The Northamptonshire Association of Registered Care Homes  60 Useful contacts  61 Care homes / care homes with nursing listings  66 Index83 Northamptonshire County Council’s distribution of this publication does not constitute its support or recommendation of any of the products or services advertised or listed within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Northamptonshire County Council nor Care Choices can be held responsible for any errors or omissions. Every effort has been made to ensure that the information is accurate at the time of going to print. However, no responsibility can be held by Northamptonshire County Council or Care Choices for verifying claims made by advertisers. To obtain extra copies of this Directory, free of charge, call the Customer Service Centre on 0300 126 1000.

This Directory is available electronically at There is also a Browsealoud option for those requiring the information in the spoken word.

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Northamptonshire Care Services Directory 2017/18  

The comprehensive guide to choosing and paying for care.

Northamptonshire Care Services Directory 2017/18  

The comprehensive guide to choosing and paying for care.