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Postgr

Postgraduate Certificate in Managing Public Services

Postgraduate Certificate in Managing Public Services Overview A postgraduate level award specifically designed for those working in the public sector. This programme is designed to help you as an existing or aspiring manager to develop your skills and competences in public sector management and leadership, as well as identifying opportunities for self and service improvement.

Who is it for? Existing or aspiring managers working in the public sector.

What you will learn:   

The concept of ‘Personal Impact’ helping you to assess and develop your personal skills and practice as a manager How to really focus on results for managing performance Developing your skills as an effective manager within public services

Modules: Induction and personal impact Focusing on results Leading and developing others Organisational context Applied projects

Benefits of attending – You will be able to:   

Explore your existing personal and management strengths and your impact on others within a public sector environment Assist team members in developing their own competencies and abilities Understand and review yourself awareness, personal awareness and communication skills

Please Note: The programme is delivered by means of a series of 1-day interactive workshops over a period of 9 months. These workshops are supported by action learning activities, workbased reflection and individual guidance tutorials, either face to face or via telephone/email. As a predominately distance learning based course you will receive detailed learning materials and access to the full range of learning resources available from Northumbria University. You will complete 5 work-based assessments relating to your personal effectiveness, leadership and management skills, performance management, partnership working and a final work based service improvement project. Duration: 5 days (over a 9-month period) To book onto this course, or to find out further information, please call 0800 022 3410. All bookings subject to the Capita Terms and Conditions. © Capita Learning & Development


Postgr

Postgraduate Certificate in Managing Public Services

Ref: PCPSM

To book onto this course, or to find out further information, please call 0800 022 3410. All bookings subject to the Capita Terms and Conditions. Š Capita Learning & Development


Postgraduate Certificate in Managing Public Services