Page 1

2011 Schedule, Spring - Summer Month

Weeks

Start

End

May

Month

Weeks

Start

End

Public Relations

2

27 Jun

08 Jul

Training the Trainer

2

27 Jun

08 Jul

Translating Policy into Legislation

2

27 Jun

08 Jul

Improving Performance and Productivity

2

04 Jul

15 Jul

Monitoring and Evaluation

2

04 Jul

15 Jul

Succession Planning and Talent Management - Lilongwe

1

04 Jul

08 Jul

Community Driven Development: Building Effective Local Services through Community Empowerment

1

04 Jul

08 Jul

June continued

Public and Private Sector Corporate Governance

2

03 May 13 May

A Modern Approach to Procurement: A Strategic Perspective

2

09 May 20 May

Coaching and Mentoring

1

09 May 13 May

Impact Assessment

1

09 May 13 May

Public Sector Reform: Building Capacity and Performance

2

09 May 20 May

Project and Programme Management - Dar es Salaam

1

09 May 13 May

Consulting Skills

2

16 May

Judicial Ethics

1

16 May 20 May

Outsourcing in the Energy and Utility Sector

1

16 May 20 May

Managing People Through Change: Attitudes and Behaviours

1

04 Jul

08 Jul

Speech Writing and Speech Making for Leaders - Lagos

1

23 May 27 May

Supply Chain Management

1

11 Jul

15 Jul

Developing a Modern Human Resource Function

2

23 May

03 Jun

Balanced Scorecard

2

11 Jul

22 Jul

Communication Strategies

2

31 May

10 Jun

Leadership

2

11 Jul

22 Jul

Executive Administration: Developing Core Skills for the Modern Personal Assistant

2

31 May

10 Jun

Ethics, Accountability and Corruption Prevention

2

18 Jul

29 Jul

Financial Risk Management

2

18 Jul

29 Jul

Job Evaluation and Workforce Development Planning

2

18 Jul

29 Jul

Maximising Information: Implementing Records Management Systems

2

18 Jul

29 Jul

Training the Trainer - Kuala Lumpur

1

25 Jul

29 Jul

Developing Strategic Skills for Organisational Improvement

2

25 Jul

05 Aug

Crisis Management

2

25 Jul

05 Aug

Gender Mainstreaming

2

25 Jul

05 Aug

Succession Planning and Talent Management

1

01 Aug

05 Aug

27 May

June

July

Mediation in the Workplace

1

06 Jun

10 Jun

Utility Debt Management: Maximising Income and Cash Flow

1

06 Jun

10 Jun

Public Financial Management: Planning and Control

2

06 Jun

17 Jun

Judicial Administration: Benchmarking the Effectiveness of Reform

2

13 Jun

24 Jun

Institutional Development for Permanent Secretaries and Senior Executives - Dubai

1

13 Jun

17 Jun

Combating Fraud in Governments, Business and Civil Society Organisations

2

13 Jun

24 Jun

Evaluating and Developing the Training Function

2

13 Jun

24 Jun

Procurement and Contract Management - Lusaka

1

08 Aug

12 Aug

Procurement Audit

2

20 Jun

01 Jul

Planning for Change: A Strategic Approach

1

08 Aug

12 Aug

Project and Programme Management

2

20 Jun

01 Jul

Energy Audit Techniques

1

15 Aug

19 Aug

Planning for Change: A Strategic Approach

1

20 Jun

24 Jun

PRINCE2®

2

15 Aug

26 Aug

Public Sector Reform: Building Capacity and Performance - Bridgetown

1

27 Jun

01 Jul

Implementing Sustainable Change

1

15 Aug

19 Aug

Implementing Sustainable Change

1

27 Jun

01 Jul

Managing People Through Change: Attitudes and Behaviours

1

22 Aug

26 Aug

Judicial Case Management

1

27 Jun

01 Jul

Public Financial Management: Planning and Control

2

22 Aug

02 Sep

Negotiation and Conflict Resolution

2

30 Aug

09 Sep

Translating Policy into Legislation

2

30 Aug

09 Sep

Public Sector Reform: Building Capacity and Performance

2

05 Sep

16 Sep

Combating Cyber Crime

1

05 Sep

09 Sep

To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at ripa.training@capita.co.uk and quote ref 11CECD1 Tax – Fees for UK programmes and workshops are subject to UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.

August

September

Citizen Engagement and Community Development Community empowerment in local governance has become a key component of government policy across the globe. Essentially, public services must primarily focus on the needs of citizens. Citizens should be engaged and involved in the development of services - the services which must be efficient, effective and innovative in their design and implementation. Governments are also realising that they need to involve their citizens in the planning and delivery of local solutions to local problems.

RIPA International’s highly practical and networkfocused programmes and workshops will support your community empowerment initiatives, with front-line experts analysing community development initiatives and advising on what is required to build effective local services.

+44 (0)20 7808 5300 www.ripainternational.co.uk ripa.training@capita.co.uk


100% of delegates who attended our ‘Combating Cyber Crime’ course said that the topics covered by our Director of Studies and the material produced was ‘excellent’. 

Community Policing Programme aim

This programme highlights recent community policing initiatives in the UK and reviews international best practice in this area. It recognises that citizenfocused policing applies within forces, at all levels, not just the public-facing departments.

Location: Duration: London Two Weeks

Gender Mainstreaming What you will learn:

Since the mid-1980s, police forces around the world have tried to develop an effective working relationship with local communities to combat crime. Many of these initiatives form part of a broader social and political agenda aimed both at enhancing access to justice, and at building and sustaining safer communities.

Fees: Dates: £3,750 03 Oct – 14 Oct

ƒƒ The purpose of community policing ƒƒ Enlisting community members as partners of the police ƒƒ Community perceptions of crime ƒƒ Improving the experience of those who have contact with the police ƒƒ Establishing neighbourhood policing ƒƒ Achieving effective community engagement, public involvement and understanding ƒƒ Ensuring local accountability of policing ƒƒ Setting measures and targets in supporting effective community engagement ƒƒ Planning and implementing change to practices and procedures in working with local communities

Benefits of attending - You will be able to: ƒƒ Plan and implement strategies that make the needs and concerns of citizens integral to the way policing is conceived, managed and delivered ƒƒ Consider the advantages and challenges of a citizen-oriented approach to policing ƒƒ Identify arguments for and barriers to the adoption of community-based approaches to policing in your country

Programme aim

What you will learn:

The goal of mainstreaming gender equality is not about adding a ‘woman’s component’ or even a ‘gender equality component’ into an existing activity. It means bringing the experience, knowledge and interests of women and men to bear on policy making, management processes and on the delivery of services. This programme provides a practical focus for developing and implementing tools and techniques to ensure the successful inclusion of gender mainstreaming strategy across a wide range of policy, programme and project initiatives.

Location: Duration: London Two Weeks

Fees: Dates: £3,750 25 Jul – 05 Aug

ƒƒ Make a direct impact on decision-making in mainstreaming policies, programmes and projects ƒƒ Understand, develop and undertake gender budgeting and gender audits, with concrete financial allocations to address gender and women’s issues ƒƒ Enable progress toward gender equality to be monitored

Combating Cyber Crime

Workshop aim

Workshop aim

What you will learn:

This highly practical workshop offers insight into key contemporary initiatives here in the UK. There will be facilitated development sessions, speakers looking at the theory and practice of engagement, and visits to projects and initiatives with representatives of local authorities, community groups and local agencies.

Location: Duration: London One Week

Fees: Dates: £2,200 04 Jul – 08 Jul

ƒƒ Widening and deepening empowerment opportunities locally ƒƒ Methods to ensure that empowerment is an important priority for public sector bodies ƒƒ Fostering greater accountability in local services ƒƒ Developing active community ownership ƒƒ Participatory budgeting ƒƒ Exploration of community and its leadership ƒƒ Customer-driven commissioning and service design ƒƒ Engaging the community in both urban and rural planning ƒƒ Strengthening local representative democracy and political involvement ƒƒ What success criteria to employ when reviewing community involvement

Benefits of attending - You will be able to: ƒƒ Hear first-hand from local government representatives, local bodies, civil society organisations and other agencies involved in community engagement in England and Wales about key initiatives currently underway.

ƒƒ Understanding the goals and principles of mainstreaming for key decision makers ƒƒ Implementing appropriate organisational arrangements and processes ƒƒ Building the resources to facilitate women’s participation and empowerment ƒƒ Using analytical techniques and tools including □ Gender □ indicators and indexes, such as the UNDP gender and development Index (GDI) and Gender Empowerment Measure (GEM) □ Gender □ impact assessment and its application to: –– Surveys and forecasts –– Cost–benefit analyses, checklists and guidelines –– Techniques and tools for consultation and participation □ Participation □ within your organisation/stakeholders of both sexes in the decision-making, monitoring and evaluation process

Benefits of attending - You will be able to:

Community-Driven Development: Building Effective Local Services through Community Empowerment and Local Leadership Governments should openly respond to, engage with, and support the needs and capabilities of the whole population they serve. Citizens need to believe that they can influence local decisions and participate in developing their community and country.

Evaluation undertaken by 12 clients

What you will learn:

The use of computer networks to commit fraud, identity theft, data espionage and other criminal activity is an ever-present and growing threat to the integrity of organisations around the globe. While the risk of cyber crime can never be completely eradicated, this workshop will introduce you to a range of techniques to combat it. Led by highly experienced fraud and computer crime investigators, the programme covers the key elements of cyber crime and some practical responses.

Location: Duration: London One Week

Fees: Dates: £2,200 05 Sep – 09 Sep

ƒƒ The history of cyber crime and the threat it poses to your country ƒƒ Effective computer crime legislation ƒƒ Balancing financial security and costs with human security ƒƒ Assessing and managing risk ƒƒ Incident reporting systems ƒƒ Virtual security: emails, viruses and hackers ƒƒ Detecting and preventing money laundering ƒƒ Computer forensics and the nature of evidence ƒƒ Retrieving evidence from computers, mobile telephones, Blackberries and PDAs ƒƒ Proactive techniques that have been applied successfully ƒƒ Increasing the likelihood of successful prosecution

Benefits of attending - You will be able to: ƒƒ Assess the potential risk to your organisation from cyber crime and develop techniques to deter it ƒƒ Launch a cyber crime investigation ƒƒ Review information security and better detect and prevent money laundering and fraudulent transactions


100% of delegates who attended our ‘Combating Cyber Crime’ course said that the topics covered by our Director of Studies and the material produced was ‘excellent’. 

Community Policing Programme aim

This programme highlights recent community policing initiatives in the UK and reviews international best practice in this area. It recognises that citizenfocused policing applies within forces, at all levels, not just the public-facing departments.

Location: Duration: London Two Weeks

Gender Mainstreaming What you will learn:

Since the mid-1980s, police forces around the world have tried to develop an effective working relationship with local communities to combat crime. Many of these initiatives form part of a broader social and political agenda aimed both at enhancing access to justice, and at building and sustaining safer communities.

Fees: Dates: £3,750 03 Oct – 14 Oct

ƒƒ The purpose of community policing ƒƒ Enlisting community members as partners of the police ƒƒ Community perceptions of crime ƒƒ Improving the experience of those who have contact with the police ƒƒ Establishing neighbourhood policing ƒƒ Achieving effective community engagement, public involvement and understanding ƒƒ Ensuring local accountability of policing ƒƒ Setting measures and targets in supporting effective community engagement ƒƒ Planning and implementing change to practices and procedures in working with local communities

Benefits of attending - You will be able to: ƒƒ Plan and implement strategies that make the needs and concerns of citizens integral to the way policing is conceived, managed and delivered ƒƒ Consider the advantages and challenges of a citizen-oriented approach to policing ƒƒ Identify arguments for and barriers to the adoption of community-based approaches to policing in your country

Programme aim

What you will learn:

The goal of mainstreaming gender equality is not about adding a ‘woman’s component’ or even a ‘gender equality component’ into an existing activity. It means bringing the experience, knowledge and interests of women and men to bear on policy making, management processes and on the delivery of services. This programme provides a practical focus for developing and implementing tools and techniques to ensure the successful inclusion of gender mainstreaming strategy across a wide range of policy, programme and project initiatives.

Location: Duration: London Two Weeks

Fees: Dates: £3,750 25 Jul – 05 Aug

ƒƒ Make a direct impact on decision-making in mainstreaming policies, programmes and projects ƒƒ Understand, develop and undertake gender budgeting and gender audits, with concrete financial allocations to address gender and women’s issues ƒƒ Enable progress toward gender equality to be monitored

Combating Cyber Crime

Workshop aim

Workshop aim

What you will learn:

This highly practical workshop offers insight into key contemporary initiatives here in the UK. There will be facilitated development sessions, speakers looking at the theory and practice of engagement, and visits to projects and initiatives with representatives of local authorities, community groups and local agencies.

Location: Duration: London One Week

Fees: Dates: £2,200 04 Jul – 08 Jul

ƒƒ Widening and deepening empowerment opportunities locally ƒƒ Methods to ensure that empowerment is an important priority for public sector bodies ƒƒ Fostering greater accountability in local services ƒƒ Developing active community ownership ƒƒ Participatory budgeting ƒƒ Exploration of community and its leadership ƒƒ Customer-driven commissioning and service design ƒƒ Engaging the community in both urban and rural planning ƒƒ Strengthening local representative democracy and political involvement ƒƒ What success criteria to employ when reviewing community involvement

Benefits of attending - You will be able to: ƒƒ Hear first-hand from local government representatives, local bodies, civil society organisations and other agencies involved in community engagement in England and Wales about key initiatives currently underway.

ƒƒ Understanding the goals and principles of mainstreaming for key decision makers ƒƒ Implementing appropriate organisational arrangements and processes ƒƒ Building the resources to facilitate women’s participation and empowerment ƒƒ Using analytical techniques and tools including □ Gender □ indicators and indexes, such as the UNDP gender and development Index (GDI) and Gender Empowerment Measure (GEM) □ Gender □ impact assessment and its application to: –– Surveys and forecasts –– Cost–benefit analyses, checklists and guidelines –– Techniques and tools for consultation and participation □ Participation □ within your organisation/stakeholders of both sexes in the decision-making, monitoring and evaluation process

Benefits of attending - You will be able to:

Community-Driven Development: Building Effective Local Services through Community Empowerment and Local Leadership Governments should openly respond to, engage with, and support the needs and capabilities of the whole population they serve. Citizens need to believe that they can influence local decisions and participate in developing their community and country.

Evaluation undertaken by 12 clients

What you will learn:

The use of computer networks to commit fraud, identity theft, data espionage and other criminal activity is an ever-present and growing threat to the integrity of organisations around the globe. While the risk of cyber crime can never be completely eradicated, this workshop will introduce you to a range of techniques to combat it. Led by highly experienced fraud and computer crime investigators, the programme covers the key elements of cyber crime and some practical responses.

Location: Duration: London One Week

Fees: Dates: £2,200 05 Sep – 09 Sep

ƒƒ The history of cyber crime and the threat it poses to your country ƒƒ Effective computer crime legislation ƒƒ Balancing financial security and costs with human security ƒƒ Assessing and managing risk ƒƒ Incident reporting systems ƒƒ Virtual security: emails, viruses and hackers ƒƒ Detecting and preventing money laundering ƒƒ Computer forensics and the nature of evidence ƒƒ Retrieving evidence from computers, mobile telephones, Blackberries and PDAs ƒƒ Proactive techniques that have been applied successfully ƒƒ Increasing the likelihood of successful prosecution

Benefits of attending - You will be able to: ƒƒ Assess the potential risk to your organisation from cyber crime and develop techniques to deter it ƒƒ Launch a cyber crime investigation ƒƒ Review information security and better detect and prevent money laundering and fraudulent transactions


2011 Schedule, Spring - Summer Month

Weeks

Start

End

May

Month

Weeks

Start

End

Public Relations

2

27 Jun

08 Jul

Training the Trainer

2

27 Jun

08 Jul

Translating Policy into Legislation

2

27 Jun

08 Jul

Improving Performance and Productivity

2

04 Jul

15 Jul

Monitoring and Evaluation

2

04 Jul

15 Jul

Succession Planning and Talent Management - Lilongwe

1

04 Jul

08 Jul

Community Driven Development: Building Effective Local Services through Community Empowerment

1

04 Jul

08 Jul

June continued

Public and Private Sector Corporate Governance

2

03 May 13 May

A Modern Approach to Procurement: A Strategic Perspective

2

09 May 20 May

Coaching and Mentoring

1

09 May 13 May

Impact Assessment

1

09 May 13 May

Public Sector Reform: Building Capacity and Performance

2

09 May 20 May

Project and Programme Management - Dar es Salaam

1

09 May 13 May

Consulting Skills

2

16 May

Judicial Ethics

1

16 May 20 May

Outsourcing in the Energy and Utility Sector

1

16 May 20 May

Managing People Through Change: Attitudes and Behaviours

1

04 Jul

08 Jul

Speech Writing and Speech Making for Leaders - Lagos

1

23 May 27 May

Supply Chain Management

1

11 Jul

15 Jul

Developing a Modern Human Resource Function

2

23 May

03 Jun

Balanced Scorecard

2

11 Jul

22 Jul

Communication Strategies

2

31 May

10 Jun

Leadership

2

11 Jul

22 Jul

Executive Administration: Developing Core Skills for the Modern Personal Assistant

2

31 May

10 Jun

Ethics, Accountability and Corruption Prevention

2

18 Jul

29 Jul

Financial Risk Management

2

18 Jul

29 Jul

Job Evaluation and Workforce Development Planning

2

18 Jul

29 Jul

Maximising Information: Implementing Records Management Systems

2

18 Jul

29 Jul

Training the Trainer - Kuala Lumpur

1

25 Jul

29 Jul

Developing Strategic Skills for Organisational Improvement

2

25 Jul

05 Aug

Crisis Management

2

25 Jul

05 Aug

Gender Mainstreaming

2

25 Jul

05 Aug

Succession Planning and Talent Management

1

01 Aug

05 Aug

27 May

June

July

Mediation in the Workplace

1

06 Jun

10 Jun

Utility Debt Management: Maximising Income and Cash Flow

1

06 Jun

10 Jun

Public Financial Management: Planning and Control

2

06 Jun

17 Jun

Judicial Administration: Benchmarking the Effectiveness of Reform

2

13 Jun

24 Jun

Institutional Development for Permanent Secretaries and Senior Executives - Dubai

1

13 Jun

17 Jun

Combating Fraud in Governments, Business and Civil Society Organisations

2

13 Jun

24 Jun

Evaluating and Developing the Training Function

2

13 Jun

24 Jun

Procurement and Contract Management - Lusaka

1

08 Aug

12 Aug

Procurement Audit

2

20 Jun

01 Jul

Planning for Change: A Strategic Approach

1

08 Aug

12 Aug

Project and Programme Management

2

20 Jun

01 Jul

Energy Audit Techniques

1

15 Aug

19 Aug

Planning for Change: A Strategic Approach

1

20 Jun

24 Jun

PRINCE2®

2

15 Aug

26 Aug

Public Sector Reform: Building Capacity and Performance - Bridgetown

1

27 Jun

01 Jul

Implementing Sustainable Change

1

15 Aug

19 Aug

Implementing Sustainable Change

1

27 Jun

01 Jul

Managing People Through Change: Attitudes and Behaviours

1

22 Aug

26 Aug

Judicial Case Management

1

27 Jun

01 Jul

Public Financial Management: Planning and Control

2

22 Aug

02 Sep

Negotiation and Conflict Resolution

2

30 Aug

09 Sep

Translating Policy into Legislation

2

30 Aug

09 Sep

Public Sector Reform: Building Capacity and Performance

2

05 Sep

16 Sep

Combating Cyber Crime

1

05 Sep

09 Sep

To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at ripa.training@capita.co.uk and quote ref 11CECD1 Tax – Fees for UK programmes and workshops are subject to UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.

August

September

Citizen Engagement and Community Development Community empowerment in local governance has become a key component of government policy across the globe. Essentially, public services must primarily focus on the needs of citizens. Citizens should be engaged and involved in the development of services - the services which must be efficient, effective and innovative in their design and implementation. Governments are also realising that they need to involve their citizens in the planning and delivery of local solutions to local problems.

RIPA International’s highly practical and networkfocused programmes and workshops will support your community empowerment initiatives, with front-line experts analysing community development initiatives and advising on what is required to build effective local services.

+44 (0)20 7808 5300 www.ripainternational.co.uk ripa.training@capita.co.uk

Citizen Engagement and Community Development  

Community empowerment in local governance has become a key component of government policy across the globe. Essentially, public services mus...

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