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Winter Edition

March 2016

Understanding Ethics in Policing and the Role Of Governance

Ministerial Responses to 2015 CAPG Resolutions

CAPG Learning Portal: the Members' Area Transformed

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Page 12

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In This Issue... President's Message............................................................................ 3 Interview Series: Ethics in Policing and Governance.................... 4 Who is the Ethical Warrior?.............................................................. 10 Top 4 Capital Attractions.................................................................. 11 Responses to 2015 Resolutions......................................................... 12 A New Age for Police Governance................................................... 24 Federal Survivors Scholarship Fund Needed.................................. 28 CAPG Members' Area Transformed................................................ 30 Upcoming Events............................................................................... 31


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PRESIDENT'S MESSAGE

This is a time of year for new beginnings.

Ethics are essential to secure that

Other

Some folks resolve to make positive

public trust. This is why we’ve chosen

Cameras and the Race-Based Data

changes to improve their quality of life

“Ethics in Policing and the Role of Police

Collection project. Two very hot topics

while others take actions that have a

Governance” as our theme for our

that have significant policy implications

positive effect on the people around

27th annual conference in Ottawa this

for police boards and commissions. Keep

them. Either way the purpose is positive

August. Leaders in law enforcement play

an eye out for more information on a joint

and the outcome benefits us individually

a significant role in building that trust. It

session with the Canadian Association

and as a community.

brings to mind the York Regional Police

of Chiefs of Police on Sunday, August

motto “Deeds Speak”, two words that go

14, 2016 – this should be a lively and

Given the responsibilities we carry in

to the core of ethics and send a powerful

engaging discussion.

our role as governance bodies of our

message to the community.

police services, we should also make

sessions

include

Body Worn

We are very pleased to be hosted by the

sure we too are doing the right thing for

We are tying the role of governance into

Ottawa Police Services Board (OPSB) and

our communities, our employees and

many aspects of the plenary and breakout

their Chair, Eli El Chantiry will ensure you

ourselves. But it’s not an easy job. Bad

sessions at the Conference in Ottawa and

experience and enjoy all facets of his city.

decisions can be made or unimaginable

I’m sure you’ll find that it is both interesting

Thanks to Sandy Smallwood and Wendy

situations can occur. The most trusted

and relevant to your own experiences. Our

Fedec from the OPSB for all the hard

organization in any community should

opening keynote speaker is Jack Hoban,

work you’ve put into the planning and

be the police service. Unfortunately,

author of ‘The Ethical Warrior. In his books

organizing.

when there are ethical breaches by

he talks about the concept of “life value”,

police,

services

which means treating people with dignity

I urge you to please take a moment to visit

struggle with trust. Sometimes we’ve

and respect. We as police governors also

the CAPG website and download a copy

witnessed a public backlash to both

have a role to play in ensuring that our

of the program. I look forward to seeing

the police services and the boards or

Chiefs of Police embrace and espouse the

you in Ottawa this summer.

commissions. Re-building, improving and

concept, and that the members of the

sustaining community trust should be the

service understand and practice this as

cornerstone of successful policing and

well.

communities

police governance.

and

Rob Stephanson, FCPA, FCGA, President


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Interview Series

Understanding ETHICS IN POLICING AND THE ROLE OF GOVERNANCE

A Police Chief's Perspective Clive Weighill, Chief of Police, Saskatoon Police Service discusses ethics in policing. How do you define ethics as it relates to policing?

Citizens want to know that we have a

through, and that they will try and do

professional, well trained response that

something about it. I think that goes a

they can rely on and when you have some

long way in off-setting the victimization.

Ethics boils down to the manner in which

ethics behind what you are doing it gives

we interact with citizens and the way we

the citizens the comfort in knowing that

conduct our everyday work. It depicts

you are a professional organization that

that we care about the people we serve

they can count on.

How do you promote ethical behavior in the service? Number one is to take swift action if we

and it lends legitimacy to our interactions. People want to be treated fairly and

Compassion is key. People don’t always

find that one of our officers is acting

respectfully with a form of compassion.

expect that you’ll solve the crime, but

unethically. That would bring disrepute

Whether they are a victim, an offender,

it certainly goes a long way when the

to the service and we can’t let that fall by

or just someone seeking information,

responding police officer can show some

the wayside. Whether there is a complaint

they just want to be treated in a proper,

compassion, show that they have some

or not, we have to act on it. If someone

respectful manner.

empathy for what the victim has been

strays dramatically from what we are


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trying to achieve, as Police Chief some

event, it really seems to help to know the

kind of corrective action has to occur. But

Chief cares, will listen to their side of the

with discipline you need to be very careful

story, and will work to come to an amiable

because every time you enact a form of

conclusion.

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discipline you set the bar at that level; so you need to be sure not to go too hard, not to go too soft.

What impact does ethics in your police service have on the community you police?

Every officer has a story in their life just as every citizen does. You have to take into

The only way you can demonstrate ethics

account what caused whatever breach

to your community is in the way people

you are dealing with. It’s a two way

are being served by the police. When I

street: we want to try and take care of our

came to Saskatoon almost a decade ago,

employees as our number one resource

we were not very well situated in the

but we also have to ensure that the public

public eye. I said to the public at the time

is being served well.

that I would not make promises that there

Clive Weighill is a 39 year veteran of

would be changes, or that we would be

policing in Saskatchewan, sworn to the

It’s important that Executive Officers as

a great police service; the proof would

office of Chief of Police for the Saskatoon

a team lead by example. People emulate

be in our interactions with the citizenry.

Police Service on September 1, 2006.

what they see from their leaders. It’s not

And as we have been doing our surveys

During his 31 year career with the

by someone sitting down and having a

with the public, which we conduct every

Regina Police Service, prior to joining the

philosophical conversation with you, its

three years, our acceptance within the

Saskatoon Police Service, he worked in

watching their actions. When you think

community has gone up dramatically.

Patrol, Communications, Crime Prevention, Commercial Crime, Property Crime, Drugs,

about your father you may not think about when he gave you a long talk about life;

It’s the everyday interaction with the

Vice, Planning and Research and Senior

you think about a funny thing your dad

people. They see how police interact

Administration.

may have done once or how he reacted to

within their communities; if people have

a certain situation. That is how you evolve

had a good interaction with police they talk

During his 31 year career with the

and start to form your own sets of values.

about it, if they have had a bad interaction

Regina Police Service, prior to joining the

they talk about it. That’s the way you build

Saskatoon Police Service, he worked in

trust in the community. That’s how people

Patrol, Communications, Crime Prevention,

judge the police service: it’s not by having

Commercial Crime, Property Crime, Drugs,

a fancy document that states what our

Vice, Planning and Research and Senior

ethics are, it’s the everyday work that the

Administration.

How to you handle incidents where a service member may be acting unethically? It depends on the level of breach. We try

front line people do that defines what the

to handle it at a supervisory level first, if

service is.

that is possible. I believe the supervisors have the closest relationship with their employees so that is the first step. If it has to be escalated due to the manner of the offence, I can handle the discipline

It shows the public that there is civilian oversight of the service and that lends

What role do police boards/ commissions play in working with the Service to promote ethics?

one-on-one with the officer. I feel that

a lot of legitimacy to the work that the police service does. That’s the defining difference between the American model of policing and the Canadian one. Because we have oversight, it proves that we have

it helps to take the time and sit down

The Board plays a critical role. They are the

ethical values and that there are people

with the officer, whether it’s going to be

conduit to the community. It helps when

who have oversight of the day-to-day

for disciplinary action or just a coaching

the Board hold community consultations.

high-policies of the police service.


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AN Indigenous Perspective Rodney Nahwegahbow, Chief of Police, UCCM Anishnaabe Police Service discusses ethics in First Nations Policing How do you define ethics as it relates to First Nations policing?

investigations. Its one of the things that we

our culture because it is so significant to

have made part of our delivery when we

our communities.

are doing these investigations. If we had made no concession for this we would not

How do you promote ethics in the service?

We are a small regional First Nations

be as successful in carrying out our jobs

Self-Administered police service. We

as individuals and as a police service. So

police six First Nations communities

over and above the moral issues, we have

We operate with the Seven Grandfathers

with approximately 2300 people in our

to consider our cultural issues. We have to

teachings, which are actually part of our

communities. We have a governing body,

combine our roles as police officers with

code of ethics. Our own conduct improves

which we call our Police Commission,

our role as community members.

when we understand the weight and

and so we are directed

value of that socially. The

through the principals

overall picture improves

of their operation and

because it improves the

they are governed by the

interaction between the

Teachings of the Seven

public and the police. We

Grandfathers, which is

don’t get a lot of public

part of our First Nations

complaints, and little to

culture.

Seven

no internal complaints

teachings

within our organizations.

The

Grandfathers

is the overlay of our We have policies in place

community make up.

to deal with workplace Health

The First Nations police

Safety.

Situations are more apt

ethics carry the same expectations as the non-

and

UCCM Anishnaabe Police Service Ceremonial Arbour.

to be reported because

service

of the level of comfort

delivery. We are held

instilled in our code of

native

police

up to those standards through our self-

We do have organizational values, two of

conduct and the overall teachings of

administered police agreements. The only

which fall within the Seven Grandfathers

the Seven Grandfathers that we carry as

difference in the way we deliver ethics is

teachings. These are: “Humility: We will

part of our day-to-day lives. We tend to

the community expectations; the way we

listen, recognize and acknowledge the

prioritize the cultural capacity to break

conduct ourselves during an investigation.

uniqueness of others” and “Respect: We

the barriers and influence of colonization,

We would not be as successful at what

will accept and appreciate individual

which has hindered our ability to remedy

we do if we didn’t respect the cultural

differences and opinions.”The other values

situations that befall the community

significance of ceremony. We have our

include Balance, Compassion, Dedication,

when the police and provide intervention.

sacred medicines that we use in our

Integrity, and Teamwork. We try to instil

We know that there is a lot of healing

ceremonies such as smudges. We use

these values in our members and front-

that needs to take place, so we are

sweet grass, tobacco, cedar and sage and

line officers. We are talking about ethics,

trying to exercise our ability to help the

these are often used during our death

but you need to at least have a grasp of

communities mediate these differences,


Board CONNECTION including restorative practices. We have to be able to apply ourselves in a way that will allow the community to heal itself. It’s

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What impact does ethics in your police service have on the communities?

all about understanding the real job that we do as police, and I think that is the

Our community wellness model includes

ethical response that we have. It simply

various public service providers and

wouldn’t be ethical for us to ignore the

models proactive policing. We currently

effective response.

have a person called the Social Navigator, who intercepts people who are deemed

Last year we made a ceremonial arbour,

to be at risk and come in to frequent

which allows our officers to partake in

contact with our police service. This is

ceremonies provided here. We have

all part of our external activities and

an elder who comes in and provides

communications for our police in our

Rodney

ceremonies for our officers on-site, so they

six First Nations communities. We want

working with the OPP

don’t need to go off-site to learn. We make

to continue to promote that, we want

served at the Still River and Espanola

a sacred fire, we have circles and meetings

community involvement. It becomes very

Detachments. During his time with the

in there, which is the way we would have

personal when you’re dealing with cases

OPP, Chief Nahwegahbow assisted in

done it historically, as opposed to sitting

of referral, so we want people to feel that

the delivery of the District First Nation

in a board room where we are isolating

we can be trusted and police typically

Liaison Program, which led to his interest

ourselves in the way we sit and interact

haven’t always been seen as such.

in returning to his home community

with each other. It’s more of a sharing environment.

How to you handle incidents where a service member may be acting unethically?

Nahwegahbow

first

started

in 1989, and

of Whitefish River First Nation, and his As a First Nation police service we are part

successful application for a constable

of the Bear Clan, who are the protectors.

position with the UCCM Anishnaabe

As the Bear Clan, we are good at getting

Police Service.

others to learn that healing is needed and to mend differences between individuals,

After working for 15 years as a Constable,

families, communities, and the world.

Chief Nahwegahbow was promoted

It depends on the severity of the incident,

That is traditionally how police have been

to the rank of Sergeant and provided

but we try to mediate the situation with

recognized in First Nations and that is why

frontline supervision. Following 5 years

the complainant. In less serious situations

we are carrying out the job that we do.

as a Frontline Sergeant he successfully

we do so with the circles, giving everyone the opportunity to say how they feel. This type of environment is non-adversarial, so somebody who may have an issue they want to bring forward has the opportunity

competing for the position as Chief of

What role do police boards/ commissions play in working with the Service to promote ethics?

to tell the officer how they feel. The issue is not always resolved, but at least

We’ve had civilian oversight as part

each part feels like they gained some

of our police agreement from the

understanding. Part of our growth as a

beginning. It provides added advantages

police service is to develop the cultural

of transparency to our operations. And it

response. The community expectation is

acts as a safeguard, not only for the public

that we will continue to develop and be

for also for us. The availability of civilian

more culturally significant.

oversight speaks to the transparency, honesty and the integrity of the service we deliver.

Police Position and has held that role since 2010.


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A Police Board Chair's Perspective Eli El-Chantiry, Chair, Ottawa Police Services Board discusses ethics as it relates to police governance. How do you define ethics as it relates to policing and the Police Board?

members of the police service and which

Chief and Executive Command who have

guide their decisions on a daily basis

strong ethical values. We also expect from

Delegates at this year’s CAPG conference

them that they will actively promote and

will hear more about this program.

apply the guiding values and principles

In Western democracies, where individual

throughout the police service, within

rights and freedoms are cherished, police

Police

also

the legislated framework. We also need

powers are exceptional and require the

demonstrate the principles and values

to show our support to the Chief when

utmost discretion in their application. The

that are expected from the community.

difficult decisions need to be made

community trusts that these powers will

We must have the trust and confidence

within the organization where ethics are

always be used appropriately. If misused,

from the community because that is who

concerned.

that trust breaks down. We cannot lose

we represent. Board members must also

that community trust. You can look to

have a Code of Conduct or set of values

the south of us as an example of where

to guide their actions in order to maintain

the community has lost trust in the police

trust with the community we represent.

Board

members

must

How do you promote ethics and ethical behavior within your organization?

and the police have lost trust in the They say you need to walk to walk and

community. It becomes a real issue. Ethics, in its simplest form, is knowing right from wrong. In 2012, the Ottawa Police Service

What role does the police board play in working with the service to promote ethics? How do you view this relationship?

talk the talk. In the province of Ontario, the Police Service Act includes a Code of Conduct for Board members. Our Board requires all members to review the Code of Conduct annually and sign that we have

introduced the Ethics Program, which was the first of its kind in the country. The

As a Board, we are the employer of the

understood and reviewed the document.

Ethics Program identifies core values and

Executive Command of the police. The

Our

principles considered fundamental to the

Board has the opportunity to recruit a

provisions on the conduct expected of

Procedural

By-Law

contains

Eli El-Chantiry was first elected to City Council in November 2003. Eli is the former proprietor of the Lighthouse Restaurant in Constance Bay and is well known throughout West Carleton-March for his extensive community involvement. He is committed to continue to work with area residents and businesses to help build West Carleton-March's future in the City of Ottawa. Councillor El-Chantiry was selected to act as Deputy Mayor for the City of Ottawa for the 2010-2014 term of Council. He also proudly serves as Chair of the Ottawa Police Services Board and is Vice President of the Ontario Association of Police


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board members. We also have Board

and when not to be. You wear it as a badge

We are transparent, so any time there is

policies that provide guidance to ensure

of honour. Board members need to always

misconduct on the part of a police officer

we are fulfilling our duties in accordance

remember those core ethical values when

it is public knowledge. You don’t want to

with ethical values.

they are applying it in their daily lives.

lose the trust of the community. As they

I remember one of the Ontario Civilian

say, police are the people and the people

As a Chair, I do my best to lead by

Police Commission members was asked

are the police. When you look down south,

example by displaying the values that

by a Board member “So I have two roles

it has become “us and them.” With this

the community expects, such as integrity,

here, one as a police board member and

mentality, you have lost the support of

honesty,

accountability

one as a councillor” and the response was

the community; you have lost their trust.

and respectfulness. I make sure, if I am

“unless you’re a clown and you can change

And that is a real concern to any police

speaking on behalf of the Board, that

hats, you are the same person.” What they

governance body, to not lose the trust of

I always have those guiding principles

meant was, if you’re a councillor and you

the community that they serve.

in front of me. I try to avoid stepping on

happen to be on a police board, you have

the operational side, but I also have to

to wear the police board hat when you are

You cannot afford to lose that trust. The

maintain the integrity and honesty of the

acting as a member of the police board .

reality is, if you lose the community trust,

Police Services Board. We are seen in the

The two should not be conflicted. I keep

as either the Police Board Chair, the Police

community as a Board that will hold our

that as a lesson.

Chief, or the officers, you really are in a

openness,

Senior Command to a higher standard.

dilemma to gain it back. It will take a long

You can’t be a Chair who is going to hold

time and a lot of effort to gain the trust

your Chief accountable without being accountable yourself.

What impact does ethics in the police board have on the community you serve?

back, and sometimes you won’t gain it back as it once was.

You have to use those guiding principles in your own life and profession. Ethics are

The

best

communication

to

the

critical in maintaining trust. Any breach of

community is when they see you

our core values can cause the community

practicing what you preach. If you are

to lose that trust. You have to demonstrate

holding your police members to high

it through your actions. When you discuss

ethical conduct, you should display the

how ethics applies to our lives, you can’t

same thing yourself. The community

just pick and choose when to be ethical

should expect no less from me as the Chair.

Curious about Ethics? If you are interested in ethics in policing

conference provides delegates a unique

will deliver their insights to help us

and civilian oversight of police, the

opportunity to discuss current issues

understand today’s policing challenges.

2016 Annual CAPG Conference will

and trends with colleagues, experts,

Don't miss this leading event in the

be exploring the theme of "Ethics in

and decision makers. Find out what

police governance sector.

Policing and the Role of Governance."

best practices and trends are emerging,

Held in Ottawa, ON on August 12-

and gain a national perspective on the

14, the conference will address what

issue of ethics in policing. We have an

ethics means in policing today. The

exciting roster of expert speakers who


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Who is The Ethical Warrior? Self-preservation is a powerful law of nature, but protecting others is even stronger. ― Jack Hoban, The Ethical Warrior

Jack Hoban was shaped by service in

In his book, The Ethical Warrior, Jack

others not of our “in-group” and respect

the U.S. Marine Corps, a life-changing

Hoban talks about the concept of “life

true human equality? How do we do “the

epiphany at a Cold War bar, and

value”, which means treating people with

right thing’ under the stresses of everyday

mentorship under two masters: The 34th

dignity and respect.

life?

generation grandmaster of the shadowy

have a role to play in ensuring that their

art of the Ninja and a sage of the Natural

Chief of Police embraces and espouses

This August, the CAPG is proud to host Mr.

Law who may just have deciphered

that concept, and that the members

Hoban as a Keynote speakers at our 27th

the meaning of life. He now delivers a

of the police service understand and

Annual Conference in Ottawa, ON. In our

revolutionary view of moral values for our

practice it. Jack Hoban now delivers

plenary session, entitled "Ethics in Policing

time epitomized by the Ethical Warrior

a revolutionary view of moral values

and the Role of Governance", Mr. Hoban

– protector of self and others as equal

for our time epitomized by the Ethical

will explore the meaning and importance

human beings. Hoban’s methodology

Warrior – protector of self and others as

of ethics in policing and the significance

reaches from the Greek ancients to the

equal human beings. His book addresses

to police boards and commissions. To

counterinsurgency efforts of today’s

important questions such as: Is there a

find out more the CAPG Conference 2016

Marines to provide ethical clarity and

true north on the moral compass? How

program, visit our website.

confidence in our moral actions.

do we reject our tendency to dehumanize

Police governors

Read more about Jack Hoban


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Top 4 Capital Attractions Visiting Ottawa for CAPG's 27th Annual Conference? Here are some of the places you'll want to check out.

1

Parliament Hill Each morning during summer months, the front lawn of Parliament Hill is the setting of the daily Changing of the Guard ceremony; each evening the public is invited to gather again to witness the awe-inspiring Sound and Light show – spectacular lighting effects and stunning giant images projected on the Parliament Buildings set to words and music.

2

National Cultural Attractions Ottawa cultural attractions, museums and galleries invite visitors to experience the best of Canada all in one place. Ottawa’s national museums tell the country’s story in art, history, nature, at war, in aviation and space, agriculture and food, science and technology, plus attractions that focus on Canada’s Aboriginal peoples.

3

ByWard Market For nearly 200 years this rollicking public market has played host to artisans, farmers and craft merchants who converge year round to sell their speciality items and wares. The downtown market, just a short walk from Parliament Hill, also houses numerous cafés and some of the city’s best pubs and restaurants.

4

Rideau Canal A historic waterway filled with boaters spring through fall and the world’s largest naturally frozen ice skating rink in winter – the Rideau Canal, a UNESCO World Heritage Site, winds through downtown Ottawa before connecting with the Ottawa River through stepped locks right next to Parliament Hill. It’s a beautiful place for a stroll no matter the season.

Your Very Own CHÂTEAU

Reflecting the confidence, dignity and style of canada’s capital city, Fairmont Château Laurier stands as a testament to this dynamic, thriving city. SPECIAL CAPG DELEGATE ROOM RATE Traditional: $195.00/Night Deluxe: $265.00/Night

Use promo code CAPG2016 when booking your stay for the 2016 Conference.


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Responses to 2015 Resolutions CAPG Resolutions are passed on a yearly basis and are approved by the CAPG membership at the Annual General Meeting. The CAPG delivers on its commitment to providing a voice for its members by advocating resolutions to Ministers of Health, Justice and Public Safety on a Provincial and National level. We welcomed both provincial and federal Ministers the opportunity to provide input on initiatives from their respective Departments that affect municipal policing. The following are the responses the CAPG received.

Resolutions Refresher RESOLUTION 15-1 ABBOTSFORD POLICE BOARD

RESOLUTION 15-2 DELTA POLICE BOARD

Health Canada Marijuana Grow Operations

National Strategy for Dealing With Dementia-Related Illness

RESOLUTION 15-3 CANADIAN ASSOCIATION OF CHIEFS OF POLICE

RESOLUTION 15-4 REGIONAL MUNICIPALITY OF YORK POLICE SERVICES BOARD

Cyber Crime: Police Roles & Responsibilities within a Collaborative National Framework

Call for National Inquiry into the Missing and Murdered Aboriginal Women and Girls

Read more about CAPG Resolutions 2015 on our website www.capg.ca/services-resources/resolutions


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A New Age for Police Governance

Police Governance Reform – The Age of Enlightenment by Fred Kaustinen, Executive Director, Ontario Association of Police Boards

Why do we need police boards? When first creating police in England, Robert Peel postulated that,

Local police governance requires stewardship, in the form of

in order to operate legitimately and effectively, local public police

local police boards, that is relevant to the community it serves,

needed local “public consent”. It was not considered the job of the

appropriately-independent of police and politics, and competent

government to set up and control a police force; rather there should

in fulfilling its fiduciary responsibilities.ii

be local, non-government control of police. i Local public consent for policing occurs when the public “sees and

The Generic Governance Model – “Just 3 Basic Things”

knows” that police actions and inactions are congruent with local community needs, values and expectations. “Seeing and knowing”

A governing body, any governing body, needs to do “3 basic things”

requires police transparency, integrity and accountability – each of

to fulfill its fiduciary responsibilities:

which is assured through local police governance.


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Information Age governance is about managing risks, empowering others, and collaborating with non-traditional partners to make the very most of opportunities, as they present themselves, in order to best fulfill and/or surpass owners’/shareholders’ expectations.

The Police Governance Model The generic governance model described above can be easily adapted to police governance. The owners’/shareholders’ of local police are in fact the residents of the local community. Their needs, 1. Define Expectations - Determine, definitively, the owners’/

values and expectations regarding police activities are related to

shareholders’ expectations of the organization being governed

public safety.

(i.e. what do they expect the organization to achieve?) When we adapt the generic model to police governance, we get: 2. Assign Objectives - Establish accountabilities, typically by tasking and empowering the CEO to attain certain outcomes (e.g. production levels, service efficiency, customer satisfaction, market share, profit margin, share price, etc.), within specified limitations (e.g. regulatory compliance, risk mitigation, investment, etc.) 3. Verify Performance – Ensure that the organization’s performance

is

indeed

congruent

with

the

owners’/

shareholders’ expectations, and make adjustments as necessary

Governance Evolution from Industrial Age to Information Age

Step 1 – Define Community Owner’s Public Safety Needs, Values and Expectations. The first goverance task is to determine the

Board governance began in earnest with the advent of the Industrial

community’s public safety desires, as owners of the police service

Age, as wealth transferred from ruling elite to a burgeoning middle

rather than consumers of police services. This is an important

class. In the Industrial Age governance, like management, consisted

distinction. For instance, when it comes to road safety, a consumer

primarily of procedural direction as a means of ensuring consistency

is inclined to desire speed enforcement (an activity), while an owner

and compliance, and avoiding risks. But things have changed with

is more inclined to desire “zero traffic fatalities” (an outcome). It is

the Information Age…

the outcomes that are the Information Age governance objectives.


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The police board may use a variety of techniques and sources to

By assigning outcomes and limitations on the police service,

determine the Community’s needs, values and expectations. It

via policy through the Chief of Police (and with his/her general

may research, conduct surveys and hear deputations. It might

concurrence of attainability), the police board steers police actions

commission academics, engage community activists, and seek

towards fulfilling the community’s needs, values and expectations

input from the police themselves. Whatever means it employs, the

as defined by the community-owners’ representative: the police

police board should strive to be as representative as possible of all

board. This policy direction can be likened to the public’s “consent”

of the community owners, not just some. Recall that those owners

for local police actions and non-actions.

are all residents, not just property tax payers and not just citizens. Thereafter the police board does not manage, or interference The job of determining the communty-owners’ needs, values

with, ongoing/underway operational (or administrative) activities.

and expectations is fundamental to effective governance; if it is

In this manner a police board is fulfilling its first 2 responsibilities

delegated to the police themselves, then governance itself is also

(defining needs, values and expectations; and assigning outcomes

delegated to the police, and the police unduly “consent themselves”

and limitations), without interfering with ongoing/active police

within the community.

operations and activities.

Step 2 – Assign the Public Safety Outcomes and Limitations. Having

Step 3 – Evaluate Organizational Performance. The third step is audit

defined the community’s needs, values and expectations, the

police service performance to test for organizational congruence

next step is to assign work that will satisfy the community’s best

with the outcomes and limitations assigned to it via police board

interests. This is best articulated (in the Information Age) in terms of

policy. In this regard, we can liken the performance of the service

outcomes and limitations.

as a whole to the performance of the Chief as its leader (or OPP/ Sûreté/RCMP Detachment Commander).

Outcomes are measurable situations that are achieved. They differ fundamentally from outputs which are activities or means.

One method of evaluating organizational performance is as follows:

Examples of outputs and outcomes include: In

accordance

with

a

board-

determined schedule/forecast of Compliance Reports, the Chief provides, for each outcome & limitation policy: • written

interpretation

of

policy requirement, which serves Outputs have their place in managing work performance. They do

to improve mutual understanding of the board-assigned tasks;

little, however, to demonstrate fulfillment of community needs. It is

and

well-established that general patrol does not in itself reduce crime, certainly not overtime.

• evidence of compliance (or non-compliance) with boardstated outcomes and limitations, citing as a minimum any board pre-determined performance metrics.

Boards should impose limitations on police to ensure that potential risks to community-owners’ needs, values and expectations are

Upon receipt of the one of these Compliance Reports, the Board

proactively mitigated, and that unintended consequences are

needs to make the following decisions (by way of motion):

avoided or otherwise minimized. Examples of risks include: undue detention/suspension of liberties, undue escalation of force, over-

• Whether the Chief’s interpretation of the outcomes/

representation of police at public events, unfair treatment of some

limitations policy is reasonable, or not (and if not where

residents or visitors, unnecessary police vehicle speeds, and cost

not)

over-runs.

• Whether the evidence presented is sufficient to determine


Board CONNECTION organizational compliance with policy, or not, and

4. Effective evaluation of police board performance (not

subsequently whether the organizational is or is not

just individual members’ conduct), against well-established

policy-compliant

performance standards regarding the 3 fundamental

• Corrective action &/or policy refinement

responsibilities/steps in the Police Governance Model

• Schedule any additional Compliance Reports, and re-

described above, such that boards are afforded meaningful

evaluation

27

feedback and corrective action is initiated (for example, in increasing degrees of intervention: awareness of performance

Keys to Success

standards and metrics, remedial training, additional expert support, board partial or full replacement)

Closing Remarks Police boards exist to govern police on behalf of their communities. Those communities have evolved considerably since the Industrial Age, when local police were created. It only stands to reason that police governance should be equally enlightened.

Good governance is hard work, and yet it is essential to health and prosperity in a democracy. This Police Governance Model for the Information Age is no different: it is hard work, and it is essential to

i http://en.wikipedia.org/wiki/Peelian_Principles ii http://www.oapsb.ca/2015/04/10/indep_cit_gov_police_oapsb_4_

nov_2014_final.pdf ted roles that aresafety highly community andrelevant well being.to what the community needs of its local police

There are several criteria that can ensure success of this Police

Governancetraining Model. They are:fully prepares board members and boards to excel in and meaningful that se highly relevant legislated responsibilities; training that inculcates leading police practices 1. Clear legislated roles that are highly relevant to what the community needs of its local police board

e board access to the information and expert advice it needs to make informed 2. Mandatory and meaningful training that fully prepares each of the 3 fundamental responsibilities/steps, and the financial means to engage board members and boards to excel in fulfilling these highly nce, without relying on the police chief/service to do the work for the board (and relevant legislated responsibilities; training that inculcates nsenting itself”) leading police governance practices

aluation of 3.police performance (notinformation just individual members’ conduct), Directboard police board access to the and expert -establishedadvice performance regarding 3 fundamental it needs to standards make informed decisionsthe in each of the 3 ies/steps infundamental the Policeresponsibilities/steps, Governance Model such that boards are anddescribed the financialabove, means to aningful feedback andassistance, corrective action is initiated (for example, in increasing engage such without relying on the police chief/ service to do the work for the board (and thereby “consenting ntervention: awareness of performance standards and metrics, remedial training, itself”) xpert support, board partial or full replacement)

o govern police on behalf of their communities. Those communities have evolved he Industrial Age, when local police were created. It only stands to reason that police be equally enlightened.

Fred Kaustinen is a governance consultant

and

Executive

Director the Ontario Association of

Police

Services

Boards

(OAPSB). He is a former Major in the Canadian Army, and has an MBA specializing in Transformational Leadership.


28

Board CONNECTION

Federal survivors scholarship fund needed Sen. Bob Runciman First posted: Friday, February 05, 2016 Toronto Sun

The vast majority of men and women

which has never had to be replenished.

daughter now in her second year at Wilfrid

in blue are in their jobs for all the right

In December 2014, in one of those feel-

Laurier University. And her son is hoping to

reasons. They want to serve and protect.

good moments you occasionally get as a

benefit from the fund when he heads off to

Most Canadians recognize this, despite the

politician, I was approached at a Senate

university in the fall.

occasional police officer getting into trouble with the law.

That conversation with Kim Hancox reminded me how governments can

But they have occupations where

do small things, which sometimes

they never know what risks, perhaps

don’t grab the headlines, but that

life-threatening, the next shift might

can make a meaningful difference in

hold for them. And that was the

people’s lives.

case in August 1998, when Toronto Detective-Constable Bill Hancox was

To this date, Ontario remains the

murdered, in what was described

only jurisdiction that, acknowledging

as a random attack. At the time of

the sacrifices of those public safety

his death Constable Hancox was the

officers who pay the ultimate price,

father of a two-year-old girl and his

has taken action to support the

wife was pregnant with their second

educational needs of their survivors.

child. The time is long overdue for a A similar situation in 1993, the

fund similar to Ontario’s for federal

execution-style murder, during a

peace officers and Finance Minister Bill Morneau should include its

MacDonald, the father of two young

Detective-Constable Bill Hancox, who was murdered on the job in 1998, and wife Kim Hancox in their wedding photo.

girls, was the catalyst for a number

(Postmedia Network/File)

in the Senate on Thursday, and I’ve

routine traffic stop, of Sudbury, Ontario

Police

Constable

Joe

of changes made by the Mike Harris

establishment

in

his

upcoming

budget. I spoke about this matter written the Public Safety and Finance

government, including the creation of

committee hearing by Kim Hancox, the

the Joe MacDonald Public Safety Officers'

widow of Constable Bill Hancox. She

Survivors Scholarship Fund.

reminded me that as the province's Solicitor

A scholarship fund for survivors would

General back in 1998, I had reached out to

not be a financial burden for the federal

The tuition fund covers the post-secondary

her to advise of the tuition fund and how it

government and would be a meaningful

education costs for the spouse and off-

might help her and her family.

and lasting way to honour the memory and

spring of any Ontario public safety officer

ministers and the Prime Minister’s Office.

support the families of those brave men and

who loses his or her life in the line of duty. It

She then thanked me for the creation of the

was started with $5 million of seed money,

fund and told me how it was helping her

women who've made the ultimate sacrifice.


Board CONNECTION Mr. Morneau and Prime Minister Justin

29

Larche, who left behind a wife and three

Runciman urges fund for kids of fallen officers

young daughters when he was murdered,

Senator Bob Runciman is pushing the federal government to institute a scholarship

along with two other RCMP officers, in

fund for the families of federal public safety officers killed in the line of duty. In a

Moncton New Brunswick, in June 2014.

statement in the Senate last week, Runciman urged Finance Minister Bill Morneau

Constable Larche literally ran towards

to put the measure in his upcoming budget.

Trudeau, it's time to remember people like the family of RCMP Constable Douglas

danger to protect his community. And people like the family of Alberta RCMP

He wants a fund for federal officers modelled after the Constable Joe MacDonald

Constable David Wynn. Following the

Public Safety Officers’ Survivors Scholarship Fund, started 19 years ago in Ontario

January 2015 murder of Wynn, a father of

when Runciman was the province’s Solicitor General. That fund covers tuition

three, RCMP Commissioner Bob Paulson

and some other education expenses for the families of provincial and municipal

said that Wynn’s family had made “an

public safety officers in the province who die in the line of duty. MacDonald was a

unbearable sacrifice, one that we will never

Sudbury officer who was savagely beaten and shot, execution-style, by two ex-cons

forget.”

following a routine traffic stop. He left behind a wife and two young daughters.

It’s time to do more than remember that

For more information, please contact:

sacrifice.

Barry Raison, Director of Parliamentary Affairs, Office of Senator Bob Ranchman (613) 943-4020 (office) or by e-mail at barry.raison@sen.parl.gc.ca

March Webinar

March 24, 2016 | 12:00pm EST Topic: Evaluating Chiefs One of the most important responsibilities of Police Services Boards is to ensure effective executive leadership. Tune in to this session for insight on how Boards can fulfill this role effectively.

Presenter: Sharon Baiden, Chief Administrative Officer, Greater Sudbury Police Service Sharon has been the CAO with the Greater Sudbury Police Service since April 1995. A graduate of Queens University, she is also a Registered Nurse holding a Baccalaureate Degree in Nursing Science. She is qualified as a Certified Human Resources Professional and has been granted the Certified Municipal Manager Police Executive designation. Prior to joining the Police Service, Sharon was the Executive Director of VON Sudbury for 10 years and previously worked as a Health Care Officer at Kingston Penitentiary.


30

Board CONNECTION

CAPG Members' Area has been Transformed The CAPG Learning Portal is an exclusive feature of CAPG

The CAPG Learning Portal puts the power in your hands by

membership. Delivering key resources and training for new and

providing you with your own log in and profile management. When

seasoned board and commission members the CAPG Learning

accessing the Portal for the first time, just register as a new user

Portal provides members with a user-friendly tool allowing them

and create your own user profile. Once we’ve confirmed you are

to keep informed on best practices relating to policing policy and

a CAPG member, we'll send you an email and you’re ready to start

police governance.

using the portal.

Members can use the searchable database when seeking guidance

Watch our introductory video for more details on the CAPG Learning

for their organization, in developing policy, or to stay abreast on the

Portal and how to make the most of this new tool.

latest from the police governance sector. Members can leverage the Discussion Forum to engage with the CAPG Community and seek guidance in matters of importance to their organizations.


Upcoming Events 2016 CACP Research Foundation Conference

Ontario Association of Police Services Boards

March 7 – 9, 2016

2016 Spring Conference and AGM

Montreal, QC

May 11 - 14, 2016

Event Details

Sheraton on the Falls Hotel Niagara Falls, ON

Alberta Association of Police Governance

Event Details

2016 Conference and AGM April 22 - April 23, 2016

BC Association of Police Boards

Heritage Inn Hotel and Conference Centre

May 26 - 28, 2016

Taber, Alberta

Presetige Lakeside Resort & Convention Centre

Event Details

Nelson, BC

Event Details CACOLE Conference 2016 May 8 - 11, 2016

FCM 2016 Annual Conference and Trade Show

Delta Bessborough

June 2 - 5, 2016

Saskatoon, Saskatchewan

RBC Convention Centre

Event Details

Winnipeg, MB

Event Details

Interested in Contributing? Want to contribute to our newsletter? Have a great article idea you've always wanted to publish? Want to make your voice heard? The CAPG is always looking for original contributions from the policing and police governance sector. If you want to write on a topic related to the sector, or have a great idea for an article, send us an email at: communications@capg.ca.

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CAPG's Board Connection - Winter 2016  

Board Connection is the CAPG’s quarterly newsletter, which touches base across the country on what is happening in the police governance com...

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