Understanding Ethics in Policing and the Role Of Governance
Ministerial Responses to 2015 CAPG Resolutions
CAPG Learning Portal: the Members' Area Transformed
In This Issue... President's Message............................................................................ 3 Interview Series: Ethics in Policing and Governance.................... 4 Who is the Ethical Warrior?.............................................................. 10 Top 4 Capital Attractions.................................................................. 11 Responses to 2015 Resolutions......................................................... 12 A New Age for Police Governance................................................... 24 Federal Survivors Scholarship Fund Needed.................................. 28 CAPG Members' Area Transformed................................................ 30 Upcoming Events............................................................................... 31
This is a time of year for new beginnings.
Ethics are essential to secure that
Some folks resolve to make positive
public trust. This is why we’ve chosen
Cameras and the Race-Based Data
changes to improve their quality of life
“Ethics in Policing and the Role of Police
Collection project. Two very hot topics
while others take actions that have a
Governance” as our theme for our
that have significant policy implications
positive effect on the people around
27th annual conference in Ottawa this
for police boards and commissions. Keep
them. Either way the purpose is positive
August. Leaders in law enforcement play
an eye out for more information on a joint
and the outcome benefits us individually
a significant role in building that trust. It
session with the Canadian Association
and as a community.
brings to mind the York Regional Police
of Chiefs of Police on Sunday, August
motto “Deeds Speak”, two words that go
14, 2016 – this should be a lively and
Given the responsibilities we carry in
to the core of ethics and send a powerful
our role as governance bodies of our
message to the community.
police services, we should also make
We are very pleased to be hosted by the
sure we too are doing the right thing for
We are tying the role of governance into
Ottawa Police Services Board (OPSB) and
our communities, our employees and
many aspects of the plenary and breakout
their Chair, Eli El Chantiry will ensure you
ourselves. But it’s not an easy job. Bad
sessions at the Conference in Ottawa and
experience and enjoy all facets of his city.
decisions can be made or unimaginable
I’m sure you’ll find that it is both interesting
Thanks to Sandy Smallwood and Wendy
situations can occur. The most trusted
and relevant to your own experiences. Our
Fedec from the OPSB for all the hard
organization in any community should
opening keynote speaker is Jack Hoban,
work you’ve put into the planning and
be the police service. Unfortunately,
author of ‘The Ethical Warrior. In his books
when there are ethical breaches by
he talks about the concept of “life value”,
which means treating people with dignity
I urge you to please take a moment to visit
struggle with trust. Sometimes we’ve
and respect. We as police governors also
the CAPG website and download a copy
witnessed a public backlash to both
have a role to play in ensuring that our
of the program. I look forward to seeing
the police services and the boards or
Chiefs of Police embrace and espouse the
you in Ottawa this summer.
commissions. Re-building, improving and
concept, and that the members of the
sustaining community trust should be the
service understand and practice this as
cornerstone of successful policing and
Rob Stephanson, FCPA, FCGA, President
Understanding ETHICS IN POLICING AND THE ROLE OF GOVERNANCE
A Police Chief's Perspective Clive Weighill, Chief of Police, Saskatoon Police Service discusses ethics in policing. How do you define ethics as it relates to policing?
Citizens want to know that we have a
through, and that they will try and do
professional, well trained response that
something about it. I think that goes a
they can rely on and when you have some
long way in off-setting the victimization.
Ethics boils down to the manner in which
ethics behind what you are doing it gives
we interact with citizens and the way we
the citizens the comfort in knowing that
conduct our everyday work. It depicts
you are a professional organization that
that we care about the people we serve
they can count on.
How do you promote ethical behavior in the service? Number one is to take swift action if we
and it lends legitimacy to our interactions. People want to be treated fairly and
Compassion is key. People don’t always
find that one of our officers is acting
respectfully with a form of compassion.
expect that you’ll solve the crime, but
unethically. That would bring disrepute
Whether they are a victim, an offender,
it certainly goes a long way when the
to the service and we can’t let that fall by
or just someone seeking information,
responding police officer can show some
the wayside. Whether there is a complaint
they just want to be treated in a proper,
compassion, show that they have some
or not, we have to act on it. If someone
empathy for what the victim has been
strays dramatically from what we are
trying to achieve, as Police Chief some
event, it really seems to help to know the
kind of corrective action has to occur. But
Chief cares, will listen to their side of the
with discipline you need to be very careful
story, and will work to come to an amiable
because every time you enact a form of
discipline you set the bar at that level; so you need to be sure not to go too hard, not to go too soft.
What impact does ethics in your police service have on the community you police?
Every officer has a story in their life just as every citizen does. You have to take into
The only way you can demonstrate ethics
account what caused whatever breach
to your community is in the way people
you are dealing with. It’s a two way
are being served by the police. When I
street: we want to try and take care of our
came to Saskatoon almost a decade ago,
employees as our number one resource
we were not very well situated in the
but we also have to ensure that the public
public eye. I said to the public at the time
is being served well.
that I would not make promises that there
Clive Weighill is a 39 year veteran of
would be changes, or that we would be
policing in Saskatchewan, sworn to the
It’s important that Executive Officers as
a great police service; the proof would
office of Chief of Police for the Saskatoon
a team lead by example. People emulate
be in our interactions with the citizenry.
Police Service on September 1, 2006.
what they see from their leaders. It’s not
And as we have been doing our surveys
During his 31 year career with the
by someone sitting down and having a
with the public, which we conduct every
Regina Police Service, prior to joining the
philosophical conversation with you, its
three years, our acceptance within the
Saskatoon Police Service, he worked in
watching their actions. When you think
community has gone up dramatically.
Patrol, Communications, Crime Prevention, Commercial Crime, Property Crime, Drugs,
about your father you may not think about when he gave you a long talk about life;
It’s the everyday interaction with the
Vice, Planning and Research and Senior
you think about a funny thing your dad
people. They see how police interact
may have done once or how he reacted to
within their communities; if people have
a certain situation. That is how you evolve
had a good interaction with police they talk
During his 31 year career with the
and start to form your own sets of values.
about it, if they have had a bad interaction
Regina Police Service, prior to joining the
they talk about it. That’s the way you build
Saskatoon Police Service, he worked in
trust in the community. That’s how people
Patrol, Communications, Crime Prevention,
judge the police service: it’s not by having
Commercial Crime, Property Crime, Drugs,
a fancy document that states what our
Vice, Planning and Research and Senior
ethics are, it’s the everyday work that the
How to you handle incidents where a service member may be acting unethically? It depends on the level of breach. We try
front line people do that defines what the
to handle it at a supervisory level first, if
that is possible. I believe the supervisors have the closest relationship with their employees so that is the first step. If it has to be escalated due to the manner of the offence, I can handle the discipline
It shows the public that there is civilian oversight of the service and that lends
What role do police boards/ commissions play in working with the Service to promote ethics?
one-on-one with the officer. I feel that
a lot of legitimacy to the work that the police service does. That’s the defining difference between the American model of policing and the Canadian one. Because we have oversight, it proves that we have
it helps to take the time and sit down
The Board plays a critical role. They are the
ethical values and that there are people
with the officer, whether it’s going to be
conduit to the community. It helps when
who have oversight of the day-to-day
for disciplinary action or just a coaching
the Board hold community consultations.
high-policies of the police service.
AN Indigenous Perspective Rodney Nahwegahbow, Chief of Police, UCCM Anishnaabe Police Service discusses ethics in First Nations Policing How do you define ethics as it relates to First Nations policing?
investigations. Its one of the things that we
our culture because it is so significant to
have made part of our delivery when we
are doing these investigations. If we had made no concession for this we would not
How do you promote ethics in the service?
We are a small regional First Nations
be as successful in carrying out our jobs
Self-Administered police service. We
as individuals and as a police service. So
police six First Nations communities
over and above the moral issues, we have
We operate with the Seven Grandfathers
with approximately 2300 people in our
to consider our cultural issues. We have to
teachings, which are actually part of our
communities. We have a governing body,
combine our roles as police officers with
code of ethics. Our own conduct improves
which we call our Police Commission,
our role as community members.
when we understand the weight and
and so we are directed
value of that socially. The
through the principals
overall picture improves
of their operation and
because it improves the
they are governed by the
interaction between the
Teachings of the Seven
public and the police. We
Grandfathers, which is
don’t get a lot of public
part of our First Nations
complaints, and little to
no internal complaints
within our organizations.
is the overlay of our We have policies in place
community make up.
to deal with workplace Health
The First Nations police
Situations are more apt
ethics carry the same expectations as the non-
UCCM Anishnaabe Police Service Ceremonial Arbour.
to be reported because
of the level of comfort
delivery. We are held
instilled in our code of
up to those standards through our self-
We do have organizational values, two of
conduct and the overall teachings of
administered police agreements. The only
which fall within the Seven Grandfathers
the Seven Grandfathers that we carry as
difference in the way we deliver ethics is
teachings. These are: “Humility: We will
part of our day-to-day lives. We tend to
the community expectations; the way we
listen, recognize and acknowledge the
prioritize the cultural capacity to break
conduct ourselves during an investigation.
uniqueness of others” and “Respect: We
the barriers and influence of colonization,
We would not be as successful at what
will accept and appreciate individual
which has hindered our ability to remedy
we do if we didn’t respect the cultural
differences and opinions.”The other values
situations that befall the community
significance of ceremony. We have our
include Balance, Compassion, Dedication,
when the police and provide intervention.
sacred medicines that we use in our
Integrity, and Teamwork. We try to instil
We know that there is a lot of healing
ceremonies such as smudges. We use
these values in our members and front-
that needs to take place, so we are
sweet grass, tobacco, cedar and sage and
line officers. We are talking about ethics,
trying to exercise our ability to help the
these are often used during our death
but you need to at least have a grasp of
communities mediate these differences,
Board CONNECTION including restorative practices. We have to be able to apply ourselves in a way that will allow the community to heal itself. It’s
What impact does ethics in your police service have on the communities?
all about understanding the real job that we do as police, and I think that is the
Our community wellness model includes
ethical response that we have. It simply
various public service providers and
wouldn’t be ethical for us to ignore the
models proactive policing. We currently
have a person called the Social Navigator, who intercepts people who are deemed
Last year we made a ceremonial arbour,
to be at risk and come in to frequent
which allows our officers to partake in
contact with our police service. This is
ceremonies provided here. We have
all part of our external activities and
an elder who comes in and provides
communications for our police in our
ceremonies for our officers on-site, so they
six First Nations communities. We want
working with the OPP
don’t need to go off-site to learn. We make
to continue to promote that, we want
served at the Still River and Espanola
a sacred fire, we have circles and meetings
community involvement. It becomes very
Detachments. During his time with the
in there, which is the way we would have
personal when you’re dealing with cases
OPP, Chief Nahwegahbow assisted in
done it historically, as opposed to sitting
of referral, so we want people to feel that
the delivery of the District First Nation
in a board room where we are isolating
we can be trusted and police typically
Liaison Program, which led to his interest
ourselves in the way we sit and interact
haven’t always been seen as such.
in returning to his home community
with each other. It’s more of a sharing environment.
How to you handle incidents where a service member may be acting unethically?
in 1989, and
of Whitefish River First Nation, and his As a First Nation police service we are part
successful application for a constable
of the Bear Clan, who are the protectors.
position with the UCCM Anishnaabe
As the Bear Clan, we are good at getting
others to learn that healing is needed and to mend differences between individuals,
After working for 15 years as a Constable,
families, communities, and the world.
Chief Nahwegahbow was promoted
It depends on the severity of the incident,
That is traditionally how police have been
to the rank of Sergeant and provided
but we try to mediate the situation with
recognized in First Nations and that is why
frontline supervision. Following 5 years
the complainant. In less serious situations
we are carrying out the job that we do.
as a Frontline Sergeant he successfully
we do so with the circles, giving everyone the opportunity to say how they feel. This type of environment is non-adversarial, so somebody who may have an issue they want to bring forward has the opportunity
competing for the position as Chief of
What role do police boards/ commissions play in working with the Service to promote ethics?
to tell the officer how they feel. The issue is not always resolved, but at least
We’ve had civilian oversight as part
each part feels like they gained some
of our police agreement from the
understanding. Part of our growth as a
beginning. It provides added advantages
police service is to develop the cultural
of transparency to our operations. And it
response. The community expectation is
acts as a safeguard, not only for the public
that we will continue to develop and be
for also for us. The availability of civilian
more culturally significant.
oversight speaks to the transparency, honesty and the integrity of the service we deliver.
Police Position and has held that role since 2010.
A Police Board Chair's Perspective Eli El-Chantiry, Chair, Ottawa Police Services Board discusses ethics as it relates to police governance. How do you define ethics as it relates to policing and the Police Board?
members of the police service and which
Chief and Executive Command who have
guide their decisions on a daily basis
strong ethical values. We also expect from
Delegates at this yearâ€™s CAPG conference
them that they will actively promote and
will hear more about this program.
apply the guiding values and principles
In Western democracies, where individual
throughout the police service, within
rights and freedoms are cherished, police
the legislated framework. We also need
powers are exceptional and require the
demonstrate the principles and values
to show our support to the Chief when
utmost discretion in their application. The
that are expected from the community.
difficult decisions need to be made
community trusts that these powers will
We must have the trust and confidence
within the organization where ethics are
always be used appropriately. If misused,
from the community because that is who
that trust breaks down. We cannot lose
we represent. Board members must also
that community trust. You can look to
have a Code of Conduct or set of values
the south of us as an example of where
to guide their actions in order to maintain
the community has lost trust in the police
trust with the community we represent.
How do you promote ethics and ethical behavior within your organization?
and the police have lost trust in the They say you need to walk to walk and
community. It becomes a real issue. Ethics, in its simplest form, is knowing right from wrong. In 2012, the Ottawa Police Service
What role does the police board play in working with the service to promote ethics? How do you view this relationship?
talk the talk. In the province of Ontario, the Police Service Act includes a Code of Conduct for Board members. Our Board requires all members to review the Code of Conduct annually and sign that we have
introduced the Ethics Program, which was the first of its kind in the country. The
As a Board, we are the employer of the
understood and reviewed the document.
Ethics Program identifies core values and
Executive Command of the police. The
principles considered fundamental to the
Board has the opportunity to recruit a
provisions on the conduct expected of
Eli El-Chantiry was first elected to City Council in November 2003. Eli is the former proprietor of the Lighthouse Restaurant in Constance Bay and is well known throughout West Carleton-March for his extensive community involvement. He is committed to continue to work with area residents and businesses to help build West Carleton-March's future in the City of Ottawa. Councillor El-Chantiry was selected to act as Deputy Mayor for the City of Ottawa for the 2010-2014 term of Council. He also proudly serves as Chair of the Ottawa Police Services Board and is Vice President of the Ontario Association of Police
board members. We also have Board
and when not to be. You wear it as a badge
We are transparent, so any time there is
policies that provide guidance to ensure
of honour. Board members need to always
misconduct on the part of a police officer
we are fulfilling our duties in accordance
remember those core ethical values when
it is public knowledge. You don’t want to
with ethical values.
they are applying it in their daily lives.
lose the trust of the community. As they
I remember one of the Ontario Civilian
say, police are the people and the people
As a Chair, I do my best to lead by
Police Commission members was asked
are the police. When you look down south,
example by displaying the values that
by a Board member “So I have two roles
it has become “us and them.” With this
the community expects, such as integrity,
here, one as a police board member and
mentality, you have lost the support of
one as a councillor” and the response was
the community; you have lost their trust.
and respectfulness. I make sure, if I am
“unless you’re a clown and you can change
And that is a real concern to any police
speaking on behalf of the Board, that
hats, you are the same person.” What they
governance body, to not lose the trust of
I always have those guiding principles
meant was, if you’re a councillor and you
the community that they serve.
in front of me. I try to avoid stepping on
happen to be on a police board, you have
the operational side, but I also have to
to wear the police board hat when you are
You cannot afford to lose that trust. The
maintain the integrity and honesty of the
acting as a member of the police board .
reality is, if you lose the community trust,
Police Services Board. We are seen in the
The two should not be conflicted. I keep
as either the Police Board Chair, the Police
community as a Board that will hold our
that as a lesson.
Chief, or the officers, you really are in a
Senior Command to a higher standard.
dilemma to gain it back. It will take a long
You can’t be a Chair who is going to hold
time and a lot of effort to gain the trust
your Chief accountable without being accountable yourself.
What impact does ethics in the police board have on the community you serve?
back, and sometimes you won’t gain it back as it once was.
You have to use those guiding principles in your own life and profession. Ethics are
critical in maintaining trust. Any breach of
community is when they see you
our core values can cause the community
practicing what you preach. If you are
to lose that trust. You have to demonstrate
holding your police members to high
it through your actions. When you discuss
ethical conduct, you should display the
how ethics applies to our lives, you can’t
same thing yourself. The community
just pick and choose when to be ethical
should expect no less from me as the Chair.
Curious about Ethics? If you are interested in ethics in policing
conference provides delegates a unique
will deliver their insights to help us
and civilian oversight of police, the
opportunity to discuss current issues
understand today’s policing challenges.
2016 Annual CAPG Conference will
and trends with colleagues, experts,
Don't miss this leading event in the
be exploring the theme of "Ethics in
and decision makers. Find out what
police governance sector.
Policing and the Role of Governance."
best practices and trends are emerging,
Held in Ottawa, ON on August 12-
and gain a national perspective on the
14, the conference will address what
issue of ethics in policing. We have an
ethics means in policing today. The
exciting roster of expert speakers who
Who is The Ethical Warrior? Self-preservation is a powerful law of nature, but protecting others is even stronger. ― Jack Hoban, The Ethical Warrior
Jack Hoban was shaped by service in
In his book, The Ethical Warrior, Jack
others not of our “in-group” and respect
the U.S. Marine Corps, a life-changing
Hoban talks about the concept of “life
true human equality? How do we do “the
epiphany at a Cold War bar, and
value”, which means treating people with
right thing’ under the stresses of everyday
mentorship under two masters: The 34th
dignity and respect.
generation grandmaster of the shadowy
have a role to play in ensuring that their
art of the Ninja and a sage of the Natural
Chief of Police embraces and espouses
This August, the CAPG is proud to host Mr.
Law who may just have deciphered
that concept, and that the members
Hoban as a Keynote speakers at our 27th
the meaning of life. He now delivers a
of the police service understand and
Annual Conference in Ottawa, ON. In our
revolutionary view of moral values for our
practice it. Jack Hoban now delivers
plenary session, entitled "Ethics in Policing
time epitomized by the Ethical Warrior
a revolutionary view of moral values
and the Role of Governance", Mr. Hoban
– protector of self and others as equal
for our time epitomized by the Ethical
will explore the meaning and importance
human beings. Hoban’s methodology
Warrior – protector of self and others as
of ethics in policing and the significance
reaches from the Greek ancients to the
equal human beings. His book addresses
to police boards and commissions. To
counterinsurgency efforts of today’s
important questions such as: Is there a
find out more the CAPG Conference 2016
Marines to provide ethical clarity and
true north on the moral compass? How
program, visit our website.
confidence in our moral actions.
do we reject our tendency to dehumanize
Read more about Jack Hoban
Top 4 Capital Attractions Visiting Ottawa for CAPG's 27th Annual Conference? Here are some of the places you'll want to check out.
Parliament Hill Each morning during summer months, the front lawn of Parliament Hill is the setting of the daily Changing of the Guard ceremony; each evening the public is invited to gather again to witness the awe-inspiring Sound and Light show – spectacular lighting effects and stunning giant images projected on the Parliament Buildings set to words and music.
National Cultural Attractions Ottawa cultural attractions, museums and galleries invite visitors to experience the best of Canada all in one place. Ottawa’s national museums tell the country’s story in art, history, nature, at war, in aviation and space, agriculture and food, science and technology, plus attractions that focus on Canada’s Aboriginal peoples.
ByWard Market For nearly 200 years this rollicking public market has played host to artisans, farmers and craft merchants who converge year round to sell their speciality items and wares. The downtown market, just a short walk from Parliament Hill, also houses numerous cafés and some of the city’s best pubs and restaurants.
Rideau Canal A historic waterway filled with boaters spring through fall and the world’s largest naturally frozen ice skating rink in winter – the Rideau Canal, a UNESCO World Heritage Site, winds through downtown Ottawa before connecting with the Ottawa River through stepped locks right next to Parliament Hill. It’s a beautiful place for a stroll no matter the season.
Your Very Own CHÂTEAU
Reflecting the confidence, dignity and style of canada’s capital city, Fairmont Château Laurier stands as a testament to this dynamic, thriving city. SPECIAL CAPG DELEGATE ROOM RATE Traditional: $195.00/Night Deluxe: $265.00/Night
Use promo code CAPG2016 when booking your stay for the 2016 Conference.
Responses to 2015 Resolutions CAPG Resolutions are passed on a yearly basis and are approved by the CAPG membership at the Annual General Meeting. The CAPG delivers on its commitment to providing a voice for its members by advocating resolutions to Ministers of Health, Justice and Public Safety on a Provincial and National level. We welcomed both provincial and federal Ministers the opportunity to provide input on initiatives from their respective Departments that affect municipal policing. The following are the responses the CAPG received.
Resolutions Refresher RESOLUTION 15-1 ABBOTSFORD POLICE BOARD
RESOLUTION 15-2 DELTA POLICE BOARD
Health Canada Marijuana Grow Operations
National Strategy for Dealing With Dementia-Related Illness
RESOLUTION 15-3 CANADIAN ASSOCIATION OF CHIEFS OF POLICE
RESOLUTION 15-4 REGIONAL MUNICIPALITY OF YORK POLICE SERVICES BOARD
Cyber Crime: Police Roles & Responsibilities within a Collaborative National Framework
Call for National Inquiry into the Missing and Murdered Aboriginal Women and Girls
Read more about CAPG Resolutions 2015 on our website www.capg.ca/services-resources/resolutions
A New Age for Police Governance
Police Governance Reform – The Age of Enlightenment by Fred Kaustinen, Executive Director, Ontario Association of Police Boards
Why do we need police boards? When first creating police in England, Robert Peel postulated that,
Local police governance requires stewardship, in the form of
in order to operate legitimately and effectively, local public police
local police boards, that is relevant to the community it serves,
needed local “public consent”. It was not considered the job of the
appropriately-independent of police and politics, and competent
government to set up and control a police force; rather there should
in fulfilling its fiduciary responsibilities.ii
be local, non-government control of police. i Local public consent for policing occurs when the public “sees and
The Generic Governance Model – “Just 3 Basic Things”
knows” that police actions and inactions are congruent with local community needs, values and expectations. “Seeing and knowing”
A governing body, any governing body, needs to do “3 basic things”
requires police transparency, integrity and accountability – each of
to fulfill its fiduciary responsibilities:
which is assured through local police governance.
Information Age governance is about managing risks, empowering others, and collaborating with non-traditional partners to make the very most of opportunities, as they present themselves, in order to best fulfill and/or surpass owners’/shareholders’ expectations.
The Police Governance Model The generic governance model described above can be easily adapted to police governance. The owners’/shareholders’ of local police are in fact the residents of the local community. Their needs, 1. Define Expectations - Determine, definitively, the owners’/
values and expectations regarding police activities are related to
shareholders’ expectations of the organization being governed
(i.e. what do they expect the organization to achieve?) When we adapt the generic model to police governance, we get: 2. Assign Objectives - Establish accountabilities, typically by tasking and empowering the CEO to attain certain outcomes (e.g. production levels, service efficiency, customer satisfaction, market share, profit margin, share price, etc.), within specified limitations (e.g. regulatory compliance, risk mitigation, investment, etc.) 3. Verify Performance – Ensure that the organization’s performance
shareholders’ expectations, and make adjustments as necessary
Governance Evolution from Industrial Age to Information Age
Step 1 – Define Community Owner’s Public Safety Needs, Values and Expectations. The first goverance task is to determine the
Board governance began in earnest with the advent of the Industrial
community’s public safety desires, as owners of the police service
Age, as wealth transferred from ruling elite to a burgeoning middle
rather than consumers of police services. This is an important
class. In the Industrial Age governance, like management, consisted
distinction. For instance, when it comes to road safety, a consumer
primarily of procedural direction as a means of ensuring consistency
is inclined to desire speed enforcement (an activity), while an owner
and compliance, and avoiding risks. But things have changed with
is more inclined to desire “zero traffic fatalities” (an outcome). It is
the Information Age…
the outcomes that are the Information Age governance objectives.
The police board may use a variety of techniques and sources to
By assigning outcomes and limitations on the police service,
determine the Community’s needs, values and expectations. It
via policy through the Chief of Police (and with his/her general
may research, conduct surveys and hear deputations. It might
concurrence of attainability), the police board steers police actions
commission academics, engage community activists, and seek
towards fulfilling the community’s needs, values and expectations
input from the police themselves. Whatever means it employs, the
as defined by the community-owners’ representative: the police
police board should strive to be as representative as possible of all
board. This policy direction can be likened to the public’s “consent”
of the community owners, not just some. Recall that those owners
for local police actions and non-actions.
are all residents, not just property tax payers and not just citizens. Thereafter the police board does not manage, or interference The job of determining the communty-owners’ needs, values
with, ongoing/underway operational (or administrative) activities.
and expectations is fundamental to effective governance; if it is
In this manner a police board is fulfilling its first 2 responsibilities
delegated to the police themselves, then governance itself is also
(defining needs, values and expectations; and assigning outcomes
delegated to the police, and the police unduly “consent themselves”
and limitations), without interfering with ongoing/active police
within the community.
operations and activities.
Step 2 – Assign the Public Safety Outcomes and Limitations. Having
Step 3 – Evaluate Organizational Performance. The third step is audit
defined the community’s needs, values and expectations, the
police service performance to test for organizational congruence
next step is to assign work that will satisfy the community’s best
with the outcomes and limitations assigned to it via police board
interests. This is best articulated (in the Information Age) in terms of
policy. In this regard, we can liken the performance of the service
outcomes and limitations.
as a whole to the performance of the Chief as its leader (or OPP/ Sûreté/RCMP Detachment Commander).
Outcomes are measurable situations that are achieved. They differ fundamentally from outputs which are activities or means.
One method of evaluating organizational performance is as follows:
Examples of outputs and outcomes include: In
determined schedule/forecast of Compliance Reports, the Chief provides, for each outcome & limitation policy: • written
policy requirement, which serves Outputs have their place in managing work performance. They do
to improve mutual understanding of the board-assigned tasks;
little, however, to demonstrate fulfillment of community needs. It is
well-established that general patrol does not in itself reduce crime, certainly not overtime.
• evidence of compliance (or non-compliance) with boardstated outcomes and limitations, citing as a minimum any board pre-determined performance metrics.
Boards should impose limitations on police to ensure that potential risks to community-owners’ needs, values and expectations are
Upon receipt of the one of these Compliance Reports, the Board
proactively mitigated, and that unintended consequences are
needs to make the following decisions (by way of motion):
avoided or otherwise minimized. Examples of risks include: undue detention/suspension of liberties, undue escalation of force, over-
• Whether the Chief’s interpretation of the outcomes/
representation of police at public events, unfair treatment of some
limitations policy is reasonable, or not (and if not where
residents or visitors, unnecessary police vehicle speeds, and cost
• Whether the evidence presented is sufficient to determine
Board CONNECTION organizational compliance with policy, or not, and
4. Effective evaluation of police board performance (not
subsequently whether the organizational is or is not
just individual members’ conduct), against well-established
performance standards regarding the 3 fundamental
• Corrective action &/or policy refinement
responsibilities/steps in the Police Governance Model
• Schedule any additional Compliance Reports, and re-
described above, such that boards are afforded meaningful
feedback and corrective action is initiated (for example, in increasing degrees of intervention: awareness of performance
Keys to Success
standards and metrics, remedial training, additional expert support, board partial or full replacement)
Closing Remarks Police boards exist to govern police on behalf of their communities. Those communities have evolved considerably since the Industrial Age, when local police were created. It only stands to reason that police governance should be equally enlightened.
Good governance is hard work, and yet it is essential to health and prosperity in a democracy. This Police Governance Model for the Information Age is no different: it is hard work, and it is essential to
i http://en.wikipedia.org/wiki/Peelian_Principles ii http://www.oapsb.ca/2015/04/10/indep_cit_gov_police_oapsb_4_
nov_2014_final.pdf ted roles that aresafety highly community andrelevant well being.to what the community needs of its local police
There are several criteria that can ensure success of this Police
Governancetraining Model. They are:fully prepares board members and boards to excel in and meaningful that se highly relevant legislated responsibilities; training that inculcates leading police practices 1. Clear legislated roles that are highly relevant to what the community needs of its local police board
e board access to the information and expert advice it needs to make informed 2. Mandatory and meaningful training that fully prepares each of the 3 fundamental responsibilities/steps, and the financial means to engage board members and boards to excel in fulfilling these highly nce, without relying on the police chief/service to do the work for the board (and relevant legislated responsibilities; training that inculcates nsenting itself”) leading police governance practices
aluation of 3.police performance (notinformation just individual members’ conduct), Directboard police board access to the and expert -establishedadvice performance regarding 3 fundamental it needs to standards make informed decisionsthe in each of the 3 ies/steps infundamental the Policeresponsibilities/steps, Governance Model such that boards are anddescribed the financialabove, means to aningful feedback andassistance, corrective action is initiated (for example, in increasing engage such without relying on the police chief/ service to do the work for the board (and thereby “consenting ntervention: awareness of performance standards and metrics, remedial training, itself”) xpert support, board partial or full replacement)
o govern police on behalf of their communities. Those communities have evolved he Industrial Age, when local police were created. It only stands to reason that police be equally enlightened.
Fred Kaustinen is a governance consultant
Director the Ontario Association of
(OAPSB). He is a former Major in the Canadian Army, and has an MBA specializing in Transformational Leadership.
Federal survivors scholarship fund needed Sen. Bob Runciman First posted: Friday, February 05, 2016 Toronto Sun
The vast majority of men and women
which has never had to be replenished.
daughter now in her second year at Wilfrid
in blue are in their jobs for all the right
In December 2014, in one of those feel-
Laurier University. And her son is hoping to
reasons. They want to serve and protect.
good moments you occasionally get as a
benefit from the fund when he heads off to
Most Canadians recognize this, despite the
politician, I was approached at a Senate
university in the fall.
occasional police officer getting into trouble with the law.
That conversation with Kim Hancox reminded me how governments can
But they have occupations where
do small things, which sometimes
they never know what risks, perhaps
don’t grab the headlines, but that
life-threatening, the next shift might
can make a meaningful difference in
hold for them. And that was the
case in August 1998, when Toronto Detective-Constable Bill Hancox was
To this date, Ontario remains the
murdered, in what was described
only jurisdiction that, acknowledging
as a random attack. At the time of
the sacrifices of those public safety
his death Constable Hancox was the
officers who pay the ultimate price,
father of a two-year-old girl and his
has taken action to support the
wife was pregnant with their second
educational needs of their survivors.
child. The time is long overdue for a A similar situation in 1993, the
fund similar to Ontario’s for federal
execution-style murder, during a
peace officers and Finance Minister Bill Morneau should include its
MacDonald, the father of two young
Detective-Constable Bill Hancox, who was murdered on the job in 1998, and wife Kim Hancox in their wedding photo.
girls, was the catalyst for a number
in the Senate on Thursday, and I’ve
routine traffic stop, of Sudbury, Ontario
of changes made by the Mike Harris
budget. I spoke about this matter written the Public Safety and Finance
government, including the creation of
committee hearing by Kim Hancox, the
the Joe MacDonald Public Safety Officers'
widow of Constable Bill Hancox. She
Survivors Scholarship Fund.
reminded me that as the province's Solicitor
A scholarship fund for survivors would
General back in 1998, I had reached out to
not be a financial burden for the federal
The tuition fund covers the post-secondary
her to advise of the tuition fund and how it
government and would be a meaningful
education costs for the spouse and off-
might help her and her family.
and lasting way to honour the memory and
spring of any Ontario public safety officer
ministers and the Prime Minister’s Office.
support the families of those brave men and
who loses his or her life in the line of duty. It
She then thanked me for the creation of the
was started with $5 million of seed money,
fund and told me how it was helping her
women who've made the ultimate sacrifice.
Board CONNECTION Mr. Morneau and Prime Minister Justin
Larche, who left behind a wife and three
Runciman urges fund for kids of fallen officers
young daughters when he was murdered,
Senator Bob Runciman is pushing the federal government to institute a scholarship
along with two other RCMP officers, in
fund for the families of federal public safety officers killed in the line of duty. In a
Moncton New Brunswick, in June 2014.
statement in the Senate last week, Runciman urged Finance Minister Bill Morneau
Constable Larche literally ran towards
to put the measure in his upcoming budget.
Trudeau, it's time to remember people like the family of RCMP Constable Douglas
danger to protect his community. And people like the family of Alberta RCMP
He wants a fund for federal officers modelled after the Constable Joe MacDonald
Constable David Wynn. Following the
Public Safety Officers’ Survivors Scholarship Fund, started 19 years ago in Ontario
January 2015 murder of Wynn, a father of
when Runciman was the province’s Solicitor General. That fund covers tuition
three, RCMP Commissioner Bob Paulson
and some other education expenses for the families of provincial and municipal
said that Wynn’s family had made “an
public safety officers in the province who die in the line of duty. MacDonald was a
unbearable sacrifice, one that we will never
Sudbury officer who was savagely beaten and shot, execution-style, by two ex-cons
following a routine traffic stop. He left behind a wife and two young daughters.
It’s time to do more than remember that
For more information, please contact:
Barry Raison, Director of Parliamentary Affairs, Office of Senator Bob Ranchman (613) 943-4020 (office) or by e-mail at firstname.lastname@example.org
March 24, 2016 | 12:00pm EST Topic: Evaluating Chiefs One of the most important responsibilities of Police Services Boards is to ensure effective executive leadership. Tune in to this session for insight on how Boards can fulfill this role effectively.
Presenter: Sharon Baiden, Chief Administrative Officer, Greater Sudbury Police Service Sharon has been the CAO with the Greater Sudbury Police Service since April 1995. A graduate of Queens University, she is also a Registered Nurse holding a Baccalaureate Degree in Nursing Science. She is qualified as a Certified Human Resources Professional and has been granted the Certified Municipal Manager Police Executive designation. Prior to joining the Police Service, Sharon was the Executive Director of VON Sudbury for 10 years and previously worked as a Health Care Officer at Kingston Penitentiary.
CAPG Members' Area has been Transformed The CAPG Learning Portal is an exclusive feature of CAPG
The CAPG Learning Portal puts the power in your hands by
membership. Delivering key resources and training for new and
providing you with your own log in and profile management. When
seasoned board and commission members the CAPG Learning
accessing the Portal for the first time, just register as a new user
Portal provides members with a user-friendly tool allowing them
and create your own user profile. Once weâ€™ve confirmed you are
to keep informed on best practices relating to policing policy and
a CAPG member, we'll send you an email and youâ€™re ready to start
using the portal.
Members can use the searchable database when seeking guidance
Watch our introductory video for more details on the CAPG Learning
for their organization, in developing policy, or to stay abreast on the
Portal and how to make the most of this new tool.
latest from the police governance sector. Members can leverage the Discussion Forum to engage with the CAPG Community and seek guidance in matters of importance to their organizations.
Upcoming Events 2016 CACP Research Foundation Conference
Ontario Association of Police Services Boards
March 7 – 9, 2016
2016 Spring Conference and AGM
May 11 - 14, 2016
Sheraton on the Falls Hotel Niagara Falls, ON
Alberta Association of Police Governance
2016 Conference and AGM April 22 - April 23, 2016
BC Association of Police Boards
Heritage Inn Hotel and Conference Centre
May 26 - 28, 2016
Presetige Lakeside Resort & Convention Centre
Event Details CACOLE Conference 2016 May 8 - 11, 2016
FCM 2016 Annual Conference and Trade Show
June 2 - 5, 2016
RBC Convention Centre
Interested in Contributing? Want to contribute to our newsletter? Have a great article idea you've always wanted to publish? Want to make your voice heard? The CAPG is always looking for original contributions from the policing and police governance sector. If you want to write on a topic related to the sector, or have a great idea for an article, send us an email at: email@example.com.
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Published on Mar 1, 2016
Board Connection is the CAPG’s quarterly newsletter, which touches base across the country on what is happening in the police governance com...