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WHO ARE CAPITAL COOLING?

www.capitalcooling.com


INTRODUCTION

Company History Capital Cooling is a commercial refrigeration specialist operating throughout the whole of the UK. Founded in 1996 by Alister McLean – who to this day continues to drive the company forward in his role as Managing Director, Capital Cooling is committed to supplying high quality products with unrivalled levels of customer service. Over the past 13 years the company has expanded from only a handful of staff through to more than 150 of the best people in the industry – from product design and development through to service engineers and installation experts. Our main focus is the sale of high quality refrigeration equipment and the provision of reliable and efficient service and maintenance of refrigeration equipment to companies within the retail, hospitality and leisure industries. We sell a variety of commercial refrigeration products including multi deck display cabinets, serve over counters, single and double door freezers, food prep-counters, cellar cooling, air conditioning, bottle coolers and ice machines. We stock our own bespoke range of refrigeration cabinets that have been designed and manufactured exclusively for Capital Cooling and can be tailored to suit a multitude of retailing requirements.

CAPITAL COOLING

®

www.capitalcooling.com


PORTFOLIO

Our Clients As National refrigeration specialists, Capital Cooling have built up an impressive client portfolio across a wide range of sectors. Our products can be found in many large retail chains around the country including Convenience Stores, Quick Food Outlets, Petrol Station Forecourts, Supermarkets, Nightclubs and High Street Outlets. Many of our commercial refrigeration solutions can be found in a number of the well known hospitality and retailing venues throughout the UK including Campbells Prime Meats, The Cooperative, Counterline, Dalkia, SGP, SPIRIT Group, Regent Inns, Intercontinental Hotels and Resorts, Holiday Inns, Mitchell & Butlers, 3D Entertainment Group, Subway and West Lothian Council . Our wide product range ensures that we have an item to suit the needs, desires and budgets of anyone – no matter what the size of the company. We also stock products from the leading refrigeration manufacturers including AHT, Gram, ISA, Staycold, Foster, Osborne, Scotsman and Interlevin.

CAPITAL COOLING

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www.capitalcooling.com


SERVICE NETWORK

Our Service Network With more than 90 engineers based around the UK Capital Cooling has the ability to maintain, service and support any refrigeration or air conditioning system. Our fully trained and qualified engineers are able to resolve the majority of problems on a first visit basis thanks to the fact that their vans are replenished daily with the key items required to keep our clients refrigeration systems working. Capital Cooling engineers are controlled through our computerised Quality Management system, QSMS, which maximises their efficiency. From automatically processing jobs to the electronic ordering of replenishment parts and the monitoring of time on site, QSMS ensures that our clients are not only attended to in an timely manner but also with minimum cost and inconvenience.

CAPITAL COOLING

www.capitalcooling.com


DISTRIBUTION NETWORK

Our Distribution Network With a network of 150 members of staff spread throughout the UK Capital Cooling is a truly National refrigeration company. There are 70 members of staff based in our head office and distribution centre in Broxburn, near Edinburgh, with a further 80 members of staff based in our off site locations around the UK. We are very proud of our national coverage and our ability to respond to clients needs no matter where they are in the country. Controlled centrally from our Broxburn HQ , Capital Cooling has a distribution network covering the whole of the UK, with distribution centre’s in Oxford, Bedford and London. Using our own fleet of customised vehicles, all staffed by highly trained individuals, we are able to safely and securely deliver more Integral Multidecks throughout the UK than any other refrigeration company. Our fully automated delivery system ensures that products can be tracked at any point in the journey from packing to unloading at their final destination

CAPITAL COOLING

ÂŽ

www.capitalcooling.com


DISTRIBUTION NETWORK

Our Distribution Network With a network of 150 members of staff spread throughout the UK Capital Cooling is a truly National refrigeration company. There are 70 members of staff based in our head office and distribution centre in Broxburn, near Edinburgh, with a further 80 members of staff based in our off site locations around the UK. We are very proud of our national coverage and our ability to respond to clients needs no matter where they are in the country. Controlled centrally from our Broxburn HQ , Capital Cooling has a distribution network covering the whole of the UK, with distribution centre’s in Oxford, Bedford and London. Using our own fleet of customised vehicles, all staffed by highly trained individuals, we are able to safely and securely deliver more Integral Multidecks throughout the UK than any other refrigeration company. Our fully automated delivery system ensures that products can be tracked at any point in the journey from packing to unloading at their final destination

CAPITAL COOLING

ÂŽ

www.capitalcooling.com


QUALITY Our Commitment Capital Cooling takes quality seriously, from our products through to the services we provide. It is the policy of Capital Cooling Ltd to: •

Provide high quality, effective, comprehensive, cost effective sale, installation, maintenance and repair of refrigerated equipment services which are relevant to our customers needs and which are in accordance with the requirements of the EN ISO 9001:2008;

Constantly monitor our services to ensure that we continue to meet the current and anticipated needs of customers;

Implement the policy via a series of flowcharts which are subject to ongoing audit;

Review this policy, along with our Quality Objectives during formal Management Review Meetings and other regular informal meetings to ensure its continuing suitability;

Ensure our Quality System is effectively implemented and give consideration at all times to required resources for equipment, materials and personnel;

Commit to complying with the requirements of the International Standard and to continual improvement.

In addition to the requirements of ISO9001 we are accredited by the following organisations •

Institute of Refrigeration (IOR)

Federation of Environmental Trade Associations (FETA)

British Refrigeration Association (B.R.A)

Construction Line

British Safety Council

Safe Contractor Approved

Altius Approved Vendor

CAPITAL COOLING

®

www.capitalcooling.com


Who are Capital Cooling?