PATIENT SUPPORT AND INFORMATION Support and information pack The support and information pack was launched in December 2003 after a period of extensive research and a trial in the Hunter region of NSW. The pack for newly diagnosed patients provides information, practical advice, and a directory of local support services and other useful contacts. Almost 32,000 packs were distributed in 2003/04 to cancer treatment centres, hospitals, specialists, GPs and individuals. Feedback from health professionals and patients has been very positive. More than half of all patients surveyed said the pack has helped them to cope better with their cancer, and more than three-quarters of health professionals surveyed said the pack provided new information that complemented their existing resources and assisted them in providing support for their patients.
Cancer Answers Launched in February 2004, Cancer Answers is an easy-to-use, online tool that leads people step-by-step through questions and answers that they may be facing before, during and after treatment for cancer. The tool was developed in consultation with cancer patients, health professionals and our Cancer Helpline nurses. This new resource for patients and health professionals has been marketed through all major health professional websites and journals, and through a range of consumer publications. It attracts between 1000 and 1400 visitors monthly.
Understanding Cancer series The Understanding Cancer series offers cancer patients and their families easy-to-read information on common topics about cancer. There are 24 titles in the series covering specific cancers as well as issues of emotions, sexuality, and food and cancer. The series is available in printed format and online. In 2003/04, 80,000 printed booklets were distributed. Information sheets about complementary therapies and palliative care have been added to the series.
Consumer library Our library offers a wide range of up-to-date resources and services for cancer patients and their families. Our collection includes video and audio tapes, online specialist medical and health journals, professional reference books, and consumer books and pamphlets on many cancer-related topics. From January-June 2004, library usage was 73% up on usage for the same period in the previous year. Consumers, health professionals and other libraries in NSW were the main external customers. The main internal customers included health, research and support services personnel, as well as regional staff.
NSW CANCER COUNCIL 路 ANNUAL REPORT 2003/04
Cancer Council NSW Annual Report 2003-2004