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Your Home Care Guide.

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Calvary Care Experts. Making your care personal. CareExperts.org.au

Thank you for welcoming us into your home.

Where you belong, is where we want to help you stay. This booklet is designed to help you identify your personal choices for care. It’s the starting point for helping you through the next steps of government assessment for a Home Care Package. We are happy to sit with you to develop an understanding of your unique day-to-day needs, what makes you happy, and what can assist you to remain supported and independent. You can then use the following easy checklist as a reference for your Home Care Package moving forward. Best of all, your plan can be as flexible as you need it to be, so you can change it at any time if you need a little more support, or if you’d like to engage in a different type of service or activity.

Remember, your Calvary Care Advisers are always available to chat to you, so please free to call us if you need any assistance on 1300 66 00 22.

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1. Your Lifestyle With each year that passes, some daily tasks or activities can become a little more challenging. But that’s okay; you may just need some additional support. We are committed to helping you maintain your independence and freedom at home so that you remain close to family and friends, and the wider community. Below are some suggestions on services that we can help you with that will keep you independent and happy at home.

Your Home & Garden • • • • • • • • •

House cleaning Help with washing and ironing Spring cleaning, e.g. cleaning out cupboards, fridge Home maintenance and odd jobs, e.g. light bulb change Gardening, weeding or mowing Dog walking and pet care, e.g. feeding, vet visits Freshly cooked home meals Delicious meal planning and preparation Companionship; sharing a meal, a cup of tea and a chat

Getting Out & About • • • •

Transport to the bank, hairdresser, shops, doctors or post office Transport to catch up with friends and family Transport to group outings, e.g. movies, cafes, parks Shopping assistance locally or online

Your Personal Care • Physical assistance with bathing, showering, toileting, dressing mobility and communication • Personal grooming, including washing and brushing hair, nail care and makeup application • Help with planned mobility exercises • Help with correspondence and using technology


My life revolves around Harry.

Calvary. Your Lifestyle Experts.

2. Your Wellbeing Managing your emotional, intellectual, mental and physical health are paramount to your wellbeing. Maintaining your health, recovering from an injury, or managing an illness can require some special services. Below are services that may make life a little easier.

From Hospital to Home • • • • • •

Transport home and settling in Care package, e.g. shopping for the essentials before you come home Daily check-up at your home Communication with family and friends Mobility around the house 24 hour care, 7 days a week

Your Nursing Care • • • • •

Professional nursing assessment Clinical care, e.g. stoma and catheter care Wound care Chronic illness support, planning and self-planning Skin and pressure care

Access to Specialist Care & Allied Services • Occupational therapy for recovery or maintaining mobility • Podiatry for healthy feet and toes • Dietitian for specialised dietary needs, speech therapy, swallowing and function assistance • Physiotherapy • Hearing and vision services

Medication Management • Medication support, charting and prompting


Assistance with Degenerative Illnesses • Professional support with dementia, Parkinson’s, Alzheimer’s, cancer, and other serious health issues • Assistance for carers, family and clients • Advice on managing behaviours • Case management, care planning and pain management

Special Diets • Meal planning for special diets and cultural needs • Feeding assistance if needed • Assistance with eating utensils

Education & Information Programs • Referral to organisations that provide education on an illness and medication for clients and carers • Information and assistance on behavioural changes that may appear with illnesses Your specialty care is important to us and can help alter the amount of government funding you receive. To ensure your needs are met, please note down any additional health requests that you need help with:

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I love a chat and someone to enjoy a game with.

Calvary. Your Relationship Experts.


3. Your Relationships Your independence and relationships play a vital role in your happiness and connection to your past and future. Some of the following services can help engage personal and social relationships you hold dear and foster new ones as well.

Culturally Appropriate Support Workers • A culturally sensitive support worker where available who can communicate in your native language • Engaging interpreters for phone calls and appointments

Companionship for Meals or Travel • A friendly support worker to chat to, enjoy a meal with, or an outing • A travel companion for support while away on holiday

Technology & Communication Assistance • Facebook or Skype assistance to contact loved ones who live interstate or overseas • Assistance with email or internet searching • Help with correspondence, letter writing and typing

Family & Carer Communication • Liaison and support for your family • We can act as an advocate for your needs • Care and mediation support

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4. Your Home We all need to feel safe in our home. As things change you may wish to add some security and modify a few home items so life is a little easier. We can help with the following services that can give you added confidence in security around your home.

Home Modifications • Modifications so you can get around easier e.g. installing ramps, grab rails, widening doorways or installing aids in the bathroom • Home assistance with a multitude of aids

Personal Alarms & Monitoring • Personal alarms and fall detectors attached to 24 hour support services

Mobility Aids & Care Products • Walking frames, crutches, wheelchairs, adjustable beds, lifting devices, pressure relief products and absorbency aids • Access to reduced pricing on all mobility aid purchases

Key Box & Emergency Planning • Family and friend emergency contact planning • Security key box planning

Daily Phone Calls • A daily phone call and chat to check everything is okay


Home is where I am independent and comfortable.

Calvary. Your Home Experts.

Fun with family is the most important thing to me.

Calvary. Your Fun Experts.


5. Your Fun Being around your community and activities that connect you with family, friends and interests is fulfilling and helps the body and mind. It’s also a great way to make new friends. We can help you with the following pursuits so you can stay connected.

Events and Outings • Participation in group or individual outings, e.g. festivals, garden walks, museums, fishing, dancing and sport

Exercise Programs • Engagement with fun health activities like water aerobics, dancing, gym and weights programs • Arranging personalised strength building and mobility sessions

Interest Groups • Participation in special interests like bridge groups, bingo, woodwork, quilting, book club, chess • Being part of a volunteer program or clubs such as Probus

Planning Special Days with Grandchildren • Planning activities for grandchildren e.g. Easter egg hunt, cooking, painting, reading, games • Planning and assistance with gift buying

Build a Music Collection • Assistance on the web to build a music collection that has all you favourite tunes

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6. Your Spirituality Freedom to express your religious beliefs and spirituality lie at the core of our mission to all people. We encourage diversity and freedom in all forms of religion and are happy to support and nurture the expression of your beliefs.

Church & Other Faith Services • • • • •

Support to attend services Connection to bible and religious study groups Appointments with priest and religious figures from other faiths Support to attend choir and musical groups Support to attend religious activities and events

We have plenty of services which can help you with your daily needs. If there’s something you’d like to add, we’ll do everything we can to make it happen.


My faith is my guiding light.

Calvary. Your Faith Experts.

Your Checklist Tick off your documents ready for your Calvary Home Care meeting.

Need help? Call our Calvary Care Advisers on 1300 66 00 22


Attach this handy checklist to your fridge. Power of Attorney Documents (If you have any of these legal documents please have them ready.)

Medical Power of Attorney General Non-enduring Power of Attorney Enduring Power of Attorney Supportive Attorney

Pension Details Original Letter from Centrelink (Department of Human Services)

My Aged Care Assessment Letters My Support Plan Summary Letter Assigned Referral Code Letter (Approval Letter) RAS (Regional Assessment Service) Referral Letter ACAT (Aged Care Assessment Team) Referral Letter

Emergency Contacts 3 x Emergency Contact Details (First Name, Last Name, Address, Home Phone, Mobile Phone, Work Phone, Relationship to you) Please ensure at least one of these contact lives in your local area

Doctors, Pharmacy or Health Practitioners Details Contact name, business name and contact details


If you’re unsure about any of these documents and you have a legal representative or an accountant, please get in touch with them to secure your documents.

Your Checklist

More time with my grandchildren, I love it! Founded by the Sisters of the Little Company of Mary, Calvary is a charitable, Catholic health care organisation operating in six of Australia’s States and Territories with 12,000 staff and volunteers. We have a special concern for those most vulnerable and those reaching the end of their life. For over 130 years Calvary has provided health, aged & community care in a range of settings, including public and private hospitals, residential aged care and the community.

Continuing the Mission of the Sisters of the Little Company of Mary

130 Years of Quality Care. Services delivered throughout Australia.

Quality ISO 9001

1300 66 00 22 CareExperts.org.au Page 16

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Profile for Calvary Community Care

Your Home Care Guide - Calvary Home Care Experts  

Your Home Care Guide - Calvary Home Care Experts