DECEMBER / JANUARY / FEBRUARY
2016 / 2017
EXPERIENCE THE THRILLS
Who is Best in Business? A New Era for Caloundra Motors
SCAN to find out more!
BUSINESS, COMMUNITY, EVENTS, LOCAL SUCCESS STORIES, TOURISM AND MORE
INSIDE THIS ISSUE
for your business
What would $25,000* do for your business? Ease cash flow pressure Relieve financial stress Give yourself more freedom
FEATURES 4 President's Pen 6 Cover Story - Experience the Thrills 8 Give the King 5 Stars 10 26 Degrees in Caloundra 11 Ahoy, Cptn.! 12 Laurisha Jewellery 14 Who is Best in Business? 16 A New Era for Caloundra Motors 19 Ring in the New Year in Caloundra
REGULARS 5 Social Pics - Out and About
18 Upcoming Events 20 Welcome to New Members 22 Members Directory
Itâ€™s time to give yourself a break. Enter now!
SMS the word WIN25k to 0437 333 075 or visit
1300 BARTER (1300 227 837)
CALOUNDRA CHAMBER OF COMMERCE AND INDUSTRY INC. A Level 1, 74 Bulcock St (PO Box 177) Caloundra 4551 P 07 5492 5977 E firstname.lastname@example.org ADVERTISING AND CONTENT SUBMISSIONS To enquire about advertising space, or discuss content, please contact the Editor of Caloundra Buzz magazine email@example.com GRAPHIC DESIGN AND PRODUCTION BY: Marx Design | www.marxdesign.com.au FRONT COVER: Mike Walker from Kitethrills - Photo Credit: Stephen Kleinlein
* Bartercard trade dollars, terms and conditions apply. www.caloundrachamber.com.au
OUT & ABOUT
BUSINESS NETWORKING The Caloundra Chamber of Commerce held their Better Business Breakfast at The Sebel Pelican Waters Golf Resort & Spa on Thursday 20 October 2016.
Fabianne Keily (Real Woman Global), Alicia Aberley (SmartCity Vocational College)
Michael Shadforth, President of Caloundra Chamber Of Commerce Guest speaker John McGrath (McGrath Estate Agents), Grant Kimmorley (Fuji Xerox), Hon. Leeanne Enoch MP (Minister for Innovation, Science and the Digital Economy and Minister for Small Business), Michael Shadforth (President Caloundra Chamber of Commerce), Cr Steve Robinson (Sunshine Coast Council)
Jeanette Marshall (Blend Hair & Beauty), Jenny van Leeuwen (Physio by Jenny)
THE SECRET OF CHANGE “The secret of change is to focus all of your energy not on fighting the old, but on building the new”. I love this quote from Socrates and absolutely believe it to be the truth. I’ve seen so much energy wasted on trying to change the inevitable instead of applying that same energy in more positive directions.
Bridget Dyer (Diamond Partners Wealth Management), Brett Wardley (Sunshine Toyota), Kirra-Lee Smith (Diamond Partners Wealth Management)
Sean Rayfield (Jaw Global), Meagan Cross (Workplace Central), Kym Rayfield (Jaw Global), Tatiana Porter (Workplace Central)
We should be always turning our mind to these questions: What’s the best way to deal with this new situation? How can I gain some advantage from it and how can I apply myself to being better? So much is changing on the Sunshine Coast. Driving along Nicklin Way now, you will see bulldozers and heavy machinery forging ahead with the Oceanside development at Bokarina. The first bridge has opened in Aura heralding the start of a whole new suburb called Baringa. The land surrounding the new Sunshine Coast University Hospital at Birtinya is undergoing change at a rapid rate as developments ranging from vertical aged care centres to lakefront apartments and housing sites get underway. In a recent speech, the Mayor has confirmed that the Sunshine Coast is the third largest economy in Queensland. We are big and getting bigger. More than $10 billion is currently committed in public and private sector investment. That’s confirmed projects underway now. There will be an influx of people coming to the Sunshine Coast. Our region will swell from its current size of roughly 300,000 to become 500,000 in twenty or so years. How all of us respond to change is entirely our own decision. We can do nothing. We can vent and complain about the disruption, construction, congestion, lack of customers or turn our minds to how we can realise some opportunity from the abundance on our doorstep. I encourage you all to expend your energy on new ways of thinking about your future business.
Jennifer Forster (The Hive), Jodie Hedley-Ward (McGrath Estate Agents Caloundra), Belinda Brill (Your Asset Group)
Nicky Reeve (Caloundra West Customs), Penny Watson (McGrath Estate Agents Caloundra), Jess Starkey (Hair by Jess)
Sunshine Coast Daily team members Jorgia White & Nicky Moffat with Robyn Hills (Robyn Hills Photography)
250 guests attended the sold out event to hear guest speaker John McGrath (McGrath Estate Agents) share his presentation "What's your Why?" Attendees also had the pleasure of hearing from special guest Leeanne Enoch MP (Minister for Innovation, Science and the Digital Economy and Minister for Small Business, Queensland State Government). We thank our event partners McGrath Estate Agents Caloundra, Fuji Xerox Business Centre Sunshine Coast, Ord Minnett Buderim, Workplace Central, Hot 91, Sunshine Coast Daily and Mask Events Australia for helping us make the event such a success. We would also like to thank our amazing photographer Brian Rogers Photographics for supplying such great images as always.
Melinda Bingley (MAB Personal Training), Tony Eastwell (Pelican Motors), Scott Kidston (ATF Sunshine Coast), Amy Woods (MAB Personal Training)
r e m m u S ss
Ann Spencer, David Hedley-Ward, Linda Weaver & Anna Ferguson (McGrath Estate Agents Caloundra) with Vickie Magic (Business Matters Magazine)
Gemma Hardie (NAB), Scott Kidston (ATF Sunshine Coast), David Wickham (NAB)
P E L IC A
NW GOLF C AT E R S LUB
"It helps both us and our customers to recharge and keeps us all engaged over winter, which is a time that would be an extremely quiet period. We usually take about 20 people on each of the four trips we do over May, June and July each year, but it's so popular that we are at the stage now where we need to start looking at a second destination. It suits a broad range of people of all ages and experience levels, from people who are still learning to world class kite surfers. Families can travel together as the hotel offers child care, art lessons and other activities for older kids,” Mike said. In what is possibly a world first, Kitethrills offers a wave caddying service on their Mauritius adventure tour. Mike said it was like a golf caddy, but in this case, he is out in the ocean with you, communicating via a Bluetooth headset to help you catch the perfect wave, which he then captures while riding the shoulder armed with a camera. The opportunity to expand and explore new revenue options opened even further in 2013, when a vacancy became available after redevelopment in the former cafe on the corner of Westaway Pde and Watson St, opposite his existing premises. Mike snapped up the space, moved the shop and started the Beach Espresso Cafe. It was his first foray into hospitality and Mike has been pleased with how it has complimented and even strengthened the retail, lesson and hire aspects of the business for him and the 17 summer time staff. "It runs efficiently, helps to cover the overheads, and helps the business to grow by bringing more people through the doors and into the shop," he said.
Kitethrills Owner Mike Walker making the most of the good weather and waves - Photo Credit: Stephen Kleinlein
EXPERIENCE THE THRILLS WITH KITETHRILLS Running a business that is seasonal can be challenging, but throw in an unpredictable factor like wind conditions and things start to get complicated.
ut Kitethrills is a business of pure passion for owner Mike Walker and he has employed many innovative and creative solutions to ensure the venture thrives.
“It has been financially difficult, but it's not about the cash as much as finding a way to make it financially viable and profitable while doing what I love. It's not the usual business approach, which is if it's not viable, don't do it, but it has been working for me,” Mike said. Despite the active lifestyle enjoyed on the Sunshine Coast, businesses based around sports and recreation are few and far between and Sunshine Coast Council's Economy ID shows they are on the decline. In 2015, there were 342 registered arts and recreation businesses in the region, which a company like Kitethrills would fall under. This equates to just 1.2% of the economy which has fallen by 44 businesses since 2012. But Kitethrills continues to endure. Mike, a former Sydney-based environmental scientist, has built an adventure business that has been embraced by people wanting to experience the special Sunshine Coast kite surfing locations. Its international reputation continues to grow, with thrill
The cafe started out as a simple take-away “hole in the wall” operation, but now offers seating and crockery to enhance the opportunity for patrons to take five and appreciate the stunning views of Currimundi Lake. But Mike said kite surfing was, and always would be, the core of the business.
how to harness the winds, his latest obsession is hydrofoiling. He believes it will be the trigger for continued growth in kite surfing because it only needs half of the required 12 knots that you need for regular kite surfing. “It’s an almost indescribable feeling. Under the water, you are flying the wing of the board and over the water, you are flying the kite, so you are simultaneously flying two things, but there is little to no noise and it is such a peaceful way to get around the ocean,” he said. If hydrofoiling is something you might like to try your hand at, you are in luck as Kitethrills is set to be the first in Queensland to offer lessons this summer.
It has been financially difficult, but it's not about the cash as much as finding a way to make it financially viable and profitable while doing what I love. You’ll need to learn to kitesurf first, though. Kitethrills offers tandem kitesurfing experiences and free introductions to the sport to anyone who is interested in learning. They also give away their training courses to customers who buy equipment. For more information, visit www.kitethrills.com
It suits people of all ages and experience levels.
seekers from around the world embarking on Kitethrills’ tours to Mauritius with the promise of five different types of waves to kite surf three of them world-class - within a short distance of the beachfront hotel.
“People from all walks of life enjoy kite surfing, it’s one of the things I love about the sport. There’s a bit of a misconception that it’s an extreme and dangerous sport, but it’s only as full-on as you want it to be. In fact, it is actually an equaliser as even those who don’t consider themselves to be athletic can pick it up quite easily,” he said.
Building the business up from “bare bones”, Mike has invested heavily in Kitethrills to ensure it reaches the potential he has envisaged since he took over. In 2008, Mike established a retail offering and shopfront for the kite surfing school at Currimundi Lake, next to what is now Cocos Beach Cafe. Two years later, he made another big move to diversify the business by offering Aussie winter time tours to Mauritius, a kite surfer's paradise.
A year ago, Mike became the chief examiner for Kiteboarding Australia and has helped to develop the peak bodies’ training scheme and manual as well as deliver instructor courses around the country. When he is not teaching students, from primary school age through to those in their ‘70s,
Mike and Rochelle at the Kitethrills shop at Currimundi Lake
It’s an almost indescribable feeling. Under the water, you are flying the wing of the board and over the water, you are flying the kite...it is such a peaceful way to get around the ocean. www.caloundrachamber.com.au
KINGS BEACH UPDATE
Members Paul and Carla Clynick & John Hare enjoying a drink on the Mets at Kings new member's deck
GIVE THE KING 5 STARS The Caloundra Surf Club has taken pride of place on Kings Beach since 1933 and has become the cornerstone of the family-friendly environment that has been attracting accolades over the past few years.
he club recently rebranded to Mets on Kings, a modern take on the lifesaving club's Metropolitan Caloundra moniker, a move that complements the completion of renovations both inside and out. Celebration Place, the area outside the club, was completed by the Sunshine Coast Council as part of the $14 million Kings Beach Precinct development and the surf club was determined to keep apace by carrying out refurbishments inside the supporter’s club to create a beautiful modern restaurant with a bar and gaming facilities and the Buy a Board campaign has seen an open-air deck built, providing spectacular views of the beach and out over the Brisbane Shipping Lane. Supporters Club president and long-time surf lifesaving club member Alan "Macka" Macklin said the club was entering the beginning of a new era with a fresh look and new supporter's club branding. Mr Macklin, who is also chairman of the building sub-committee, was involved with the concept plans for the new Celebration Place, which is ideal for weddings, with a new stair realignment, more lighting and landscaping.
We have around 500 plaques. It's not a deck for the surf club, it's a deck for the community. But the member of two decades was positively bursting with pride when the club was overwhelmed by the support of its Buy a Board campaign to construct the 165m2 Member's Deck. "We had borrowed money to do the renos inside and we wanted to build the deck to complement it, so we developed a campaign where people could donate $250 to buy four boards and get their name put on a plaque on the deck and we 8 Caloundrabuzz
Help the King get its crown! Join the Chamber of Commerce’s campaign to place Kings Beach in the Trip Advisor Top 10 beaches of Australia for 2016. Visit www.tripadvisor.com and search for Caloundra, click on Things To Do and select Kings Beach and give it a five-star rating.
RATE KINGS BEACH NOW Elevate Kings Beach into the
of Australia’s Best Beaches
Share your Kings Beach experience so others can know more about this special part of the world and we can see our champion crowned.
raised in excess of $100,000 from the community digging into their pockets to help us buy this deck and we have around 500 plaques. It's not a deck for the surf club, it's a deck for the community," he said. The 150 active volunteer patrolling members keep watch over the surf from Shelly Beach through to Happy Valley and out onto the Pumicestone Passage bar and nearly 300 nippers train on Kings Beach from September through to May each year. Their amazing work is funded by money raised through the supporter’s club. These selfless volunteers performed 91 rescues, 212 first aid treatments and carried out 4,177 preventative actions in the 2015 surf lifesaving season, where 154,456 people visited Kings Beach. The impressive statistics did not go unnoticed by Surf Life Saving Queensland, which named Kings Beach the most visited beach and the safest and most family-friendly beach in the state. Mr Macklin is getting behind a push by the Caloundra Chamber of Commerce and the local business community to put Kings Beach on the map in another realm – Trip Advisor. The 2015 Top 10 Beaches of Australia included Mooloolaba Beach at number six and Noosa Main Beach at number 10 and Mr Macklin said
there was so much going for Kings Beach, it would easily make it to the top 10 list with the backing of the community.
I'm excited about the future of the area and the club and very happy to be a part of this community. “The area has a lot going for it. Everyone's working towards building a really nice area for people to live and come on holiday. I encourage people to come down and enjoy themselves at the beach safely, have a coffee or lunch and enjoy the facilities that Kings Beach has to offer. I’m excited about the future of the area and the future of the club and very happy to be a part of this community," he said.
P. 5438 9611 E. firstname.lastname@example.org A. Shop 3, Rumba Beach Resort, Bulcock Beach Esplanade, Caloundra QLD 4551 (Behind Hog’s Breath Cafe)
Aside from being able to enjoy the white sand beach under the watchful eye of the best life savers in the state on patrol, Kings Beach also boasts a patrolled and free salt water pool, water fountain play area, picnic tables and barbeques, playgrounds and a wide selection of dining and take away options to keep you satisfied throughout the day. For more information, visit www.caloundrasurfclub.com.au www.caloundrachamber.com.au
WHAT'S NEW CALOUNDRA
WHAT'S NEW CALOUNDRA
26 DEGREES IN CALOUNDRA It is the latitude of Caloundra, the average temperature of Caloundra and also the name of the latest wine and cocktail bar and function venue in Caloundra. It is 26 Degrees.
Caloundra has an ecclectic array of venues that attract the hipsters, families, couples and retirees, but there was nothing targeted specifically at those in their 40s who love a cocktail and a bit of jazz music - until now.
ptn. Kings Beach co-owners Tallon Smith and Clayton Williams have really stepped outside the box when they began to give their premier beachside dining venue an identity. The nautically-themed venue, formerly Crusoes on Kings, is a stone's throw from the Kings Beach foreshore. No stranger to the hospitality industry, Mr Smith has worked in bars on the Coast and abroad for more than a decade and said he wanted Cptn. Kings Beach to stand out from Caloundra's existing offerings.
The new 26degrees bar+venue at Caloundra's Rumba Beach Resort. Both images courtesy of Brian Rogers Photographics.
ith its white and wood interior, greenery lining the wall leading to a serene waterfall in the back of the undercover garden terrace, the Hamptons by the beach styled venue is the result of a $250,000 Rumba Resort refurbishment. Since the resort opened in 2009, food and beverage has been run independently of the resort and Rumba director Bill Darby said they jumped on the opportunity to take over the bar area and function rooms and incorporate them into a hotel. “It’s been a challenge not having the resort’s bar and conference rooms under management’s control but now we can give all of our guests a full-service resort experience. We have been conscious to not directly compete with our local hospitality precinct. There are so many popular dining venues in Caloundra and we want to complement them by offering a destination where people can come for sundowners and pre-dinner drinks and then venture out onto Rumba’s waterfront esplanade to enjoy the many dining options there,” Mr Darby said. The poolside bar was opened on September 24 and bookings have been coming in from businesses and groups wanting to take advantage of the brand new Boardroom and refurbished Navigator conference rooms. The second bar, at the rear of the venue, allows privacy for stand-up parties and Mr Darby said poolside happy hour cocktails, complete with
best polycarbonate ‘glasses’ in the world, had been extremely popular. “There is no other location like this in Caloundra. We wouldn’t have done this renovation six years ago. Caloundra has changed and the way people are looking at Caloundra as a destination for a great experience has also changed. The business community has become more cohesive, which makes us stronger and that gave us the confidence to make this substantial investment,” Mr Darby said.
There is no other location like this in Caloundra...Caloundra has changed & the way people are looking at Caloundra has also changed. “We have created six new jobs, so as a resort we now employ 32 local people. We are open to the public from 8am to 8pm, seven days a week and more and more people are starting to wander in to investigate what we are all about.” But the journey is not yet over, with plans to introduce light tapas to the wine and cocktail bar and offer an artisan bakery for breakfast to accompany the popular local Stoker coffee and specialty teas sourced from a local Caloundra business.
26 Degrees venue manager Michael Carter said they had chosen their selection of wines, beers and spirits to set up a bar that everyone could enjoy. Vodka Plus is stocked in the fridges, Maker's Mark is the first-pour bourbon and the bar has three taps of beer delivering ice-cold Stone and Wood, Asahi and Somersby cider while high quality liqueurs are used to craft the cocktails with the mojitos, a firm favourite among customers. The name of the bar might have come from Caloundra local Kara Wright, who beat hundreds of entries on a Facebook competition through well-known bar venue social blog Pineapple Express, but it has been prophetic in more ways than one. As Ms Wright stated, 26 degrees is the latitude of Caloundra and also its average temperature. It was 26.1 degrees the day the venue opened its doors to welcome guests from the Wishlist Spring Carnival that was held at The Events Centre. Mr Darby said when he went to register the domain name, he found it had already been reserved but a website had not yet been created. “When I investigated who had registered it, I found out it was held by a guy I knew who was now living in China. I rang him to ask if I could buy it off him, and he said if I'd buy him a few drinks, I could have it.” Mr Darby said despite the “harrowing experience” of juggling guest comfort with a flurry of construction work during the month-long renovations, he had a “great sense of satisfaction” when people complimented the beauty of the venue. “We are booked out for the school holidays and it will be really good to see the reaction of returning guests when they see how much we have transformed the area,” he said. For more information, visit www.facebook.com/26degreesbar
Having the piano out there where anyone can have a play when they want to, just makes it more welcoming. This desire is apparent in the atmosphere of this intimate venue, which has taken a leaf out of Maroochydore's Piano Bar and Mooloolaba's Lot 104 books to create a niche jazz and funk venue for Caloundra. "We wanted to bring in musos to help us create that vibe, but also having the piano out there where anyone can have a play when they want to, just makes it more welcoming," Mr Smith said. Cptn. Kings Beach opened in September to great fanfare, with locals and visitors filling up seats to enjoy the cafe offerings during the day, while the cocktail happy hour from 4pm to 6pm attracts business people for a "sneaky schooner" and Thursday night tapas evenings with dulcet background tunes a hit with the over 40s crowd. Cptn. Kings Beach employs 20 locals, including a number of Sunshine Coast Brothers Rugby Club players, who have trained as baristas, bar tenders and waitstaff to work over the busy summer months.
Laura and Erina from CPTN
Mr Smith said he was excited for the future of the venue, with plans to introduce wine pairing evenings and more live music offerings. The Sunshine Coast Council could also help with the beautification of the venue's surrounds, with divisional councillor Tim Dwyer committing $10,000 to survey and prepare a concept design and preliminary costing for an upgrade to the public area outside the Cptn. Kings Beach café. Mr Smith said he was hopeful the project would not only level out the Coastal Pathway, but also replace the unsightly wood and mesh fencing
above the dunes with perspex fencing to maximise the views.
We wanted to bring in musos to help us create that vibe. In the meantime, the café continues to go from strength to strength. They have recently introduced Shipwreck Sundays with live music, drink specials and a free BBQ at 3pm. For more information, visit www.cptnkingsbeach.com.au
Who do you have in your corner? Ask 4 Finance takes the hassle out of getting the best deal on finance. We work for you, not the banks. Having an accredited Finance Broker in your corner ensures access to the best interest rates and lowest possible repayments. You don’t even have to leave the house – our team are happy to speak with you over the phone or to meet with you at your home or office! Whether you are looking for a great finance deal on a car, motorbike, boat, jet ski, caravan, camper trailer or even your home, the team at Ask 4 Finance are here to help.
p 1300 769 177 m 0413 605 511 e email@example.com ask4finance.com.au
Same day loan approvals Fast online applications No fuss loan process Low weekly repayments Access to 20+ banks and financiers Family owned business
Q&A LAURISHA JEWELLERY
Q&A LAURISHA JEWELLERY What is the most challenging aspect of running your business?
Q&A WITH LAURISHA JEWELLERY
We find the most challenging aspect is trying to find that work / life balance. It’s so easy to get caught up in the day to day running and the future planning that sometimes you forget to stop. My wife, Laura and I came to an agreement earlier this year that she would schedule in regular weekends away and other social activities so we can spend time together as a family enjoying the beautiful Sunshine Coast and surrounds along with other family and friends.
What challenges have you had to overcome? I think our biggest challenge to date has been relocating, not only our home but the business as well, from one side of the country to another with a 2 month old baby but we managed to do it. We had, and still do have, amazing support from our parents and are eternally grateful for everything they do for us. How do you see the business in five years’ time? We envisage ourselves continuing to focus on the personalised design service for our customers. We always want our customers to have direct access to the jeweller. What advice do you have for anyone establishing their own jewellery business? There are a lot of jewellers in the area and you definitely need to know your market and establish a real point of difference.
This ensures perfection every time by giving customers a tangible replica of their personalised design before creating the final product. What is the secret to your success, or your point of difference? We have a few of points of difference. At Laurisha Jewellery you always have a private consultation directly with Ishkhan, our master jeweller. We also have a 3d design studio, including a 3d printer, which creates a prototype from resin and this ensures perfection every time by giving customers a tangible replica of their personalised design before creating the final product. Laurisha’s workshop is located within Latitude Gallery in Montville and Pia Boschetti, the owner of Latitude Gallery, grows her own pearls in the Abrolhos Islands, just off the coast of WA so Laurisha customers also have access to some amazing Australian pearls. For more information, visit www.laurishajewellery.com.au
Ishkhan of Laurisha Jewellery
How do you feel about operating a business on the Sunshine Coast?
Can you tell us more about the ethos behind Laurisha Jewellery?
We are very excited to be operating here after shifting from Margaret River, WA. There are so many wonderful small businesses and they are so dynamic, inspiring and supportive.
At Laurisha Jewellery, each piece is carefully made by our Master Jeweller, Ishkhan using the finest of materials. As a bespoke jeweller, our clients collaborate with Ishkhan to commission their perfect piece of jewellery utilising our 3d design studio. Laurisha has a reputation for exquisite custom-made wedding and engagement jewellery. We also remodel pre-loved pieces, turning old trinkets into stunning items to show off once again.
You definitely need to know your market and establish a real point of difference. What inspired you to create jewellery and where did you learn your skills? Being of Armenian nationality, the jewellery trade is something that has always been passed down from father to son, so it was inevitable for Ishkhan to learn about creating jewellery. Lucky for him he is not only very skilled and creative but also extremely passionate about bringing people’s ideas to life.
We find the most challenging aspects of running your own business is trying to find that work/life balance. It's so easy to get caught up in the day to day running and the future planning that sometimes you forget to stop.
SUNSHINE COAST BUSINESS
SUNSHINE COAST BUSINESS I'm thrilled that so many of our Chamber members are on top of their game & getting the reward & recognition that they so richly deserve. “Innovation was a common thread amongst the winners and that wasn’t necessarily only about use or introduction of technology. Innovation came through in products, processes and services as well as through adoption of technology," Ms Layfield said. Some of the amazing small businesses in our region were at the very top of their field proving that size is not a differentiator when it comes to excellence. An absolute commitment to excellence is what makes the difference.
“I’m thrilled that so many of our Chamber members are on top of their game and getting the reward and recognition that they so richly deserve. The Chamber had 31 finalists in the awards program and seven winners. We are pleased to work with and showcase the best in business and congratulate all of our finalists and winners on their outstanding achievements. “I would encourage everyone in business to, at the very least, jump online and have a look at these winners and study what they are doing.” Congratulations to Maroochydore Chamber of Commerce who are the event organisers and who do a fabulous job pulling the awards together from launch to gala.
Jennifer Swaine takes over as the Chair of the Sunshine Coast Business Awards board for 2017. Jen is a former Caloundra Chamber of Commerce management committee member and is keen and eager to keep improving the awards program to ensure that the region’s peak performers are recognised and that the presentation event continues to be a fitting occasion to celebrate the Sunshine Coast’s best in business.
We are pleased to work with and showcase the best in business and congratulate all of our finalists and winners on their outstanding achievements.
Glen Turnbull, Michelle Evans, Kim McCosker, Melinda Dines, Kate Guiver from 4 Ingredients, winners of the Creative Industries award
WHO IS BEST IN BUSINESS? Winners: Claire, Ged and Imogen Lunny from ab fab The Stress Free Movers
The 27 winners of the 22nd Sunshine Coast Business & Tourism Awards were announced at a gala celebration attended by more than 600 guests in November.
inners were selected from more than 188 finalists and received awards for business, tourism, individual and a range of excellence awards for key aspects of business. Leanne Layfield, Executive Officer of the Caloundra Chamber of Commerce, said the process of preparing an application for a business award involves considerable reflection across all aspects of a business and a sharp focus on what has actually been achieved.
Innovation came through in products, processes and services as well as through adoption of technology. Leanne was one of 27 judges across the 23 categories and remarked that the standard of entries was high and it was enlightening and indeed inspirational to see such business excellence.
CALOUNDRA'S BEST OF THE BEST Category
Business Person of the Year
Will Shrapnel (Helimods)
Food & Beverage
The Pocket Espresso Bar
Helimods Pty Ltd
Accommodation - Upscale
Rumba Beach Resort
Accommodation - Classic
ULTIQA Shearwater Resort
Helimods Pty Ltd
Employee of the Year
Melinda Dines (4 Ingredients)
Building and Manufacturing
Signature Roofing and Guttering
Health and Wellbeing
Sunshine Coast Radiology
For the full list of finalists and more information about the winners, go to www.sunshinecoastbusinessawards.com.au
Winners: Gavin and Esta Henry from ULTIQA Shearwater Resort
Winner of the Accommodation Upscale Award was Rumba Beach Resort accepted by Bill Darby
Winner: Melinda Dines of 4 Ingredients with Rachel Smith (Novotel Twin Waters)
WHAT'S NEW CALOUNDRA
WHAT'S NEW CALOUNDRA
A NEW ERA FOR CALOUNDRA MOTORS Kings Beach Service Centre has come full circle as the long-standing business relocates to a new and improved workshop, but returns to its original name – Caloundra Motors.
ings Beach Service Centre has been run by Robert and Glenda Smith and taken pride of place on the corner of Moreton Pde and Edmund St since 1980, but the business was in the family well before that. Robert’s grandfather Horace Carter opened the original Caloundra Motors workshop & service station, in the main street of Caloundra in 1937. In 1966, Horace and his son Robert Smith Senior used trailers to relocate the business over several trips down a dilapidated main street to Bowman Rd, where you would now find Stockland Caloundra. It remained in this prominent location for 14 years before Robert Smith Junior opened Kings Beach Service Centre in 1980.
The new location will better position us to respond to this growing customer base. After 36 years of servicing the community from Moreton Pde, Robert Junior’s son Darren said it was time for them to move once more. “The reason for this was two-fold. It was a very old building and commercially we were quite restrained and we needed to look at
positioning ourselves in a better location to service a growing population,” he said.
With a growing population, the volume of cars that are on the roads and the number of people are absolutely booming. The family found a perfect location in an empty warehouse at 3 Sydal St and quickly leased it with a view to remain there indefinitely. With a blank slate to work with, they invested almost $100,000 in fitting out the warehouse with new equipment and expanding their work bays from three to five, almost doubling their servicing potential. “We should have done this 10 years ago. We were regularly booked two weeks in advance at Kings Beach, and definitely lost customers because of our lack of capacity in the workshop,” Darren said. An apprentice and a qualified mechanic have been added to the team of 11 to help with the extra workload. Four generations of the family have worked in the business and along with manager Glen Morris, who completed his apprenticeship at Kings Beach Service Centre over 25 years ago,
they have built a strong reputation and solid customer base. Glen said only 10% of their customers were weekenders or holiday break-downs, while the remainder were loyal locals. He said although some regulars were nostalgic about the old workshop, everyone was excited to see what the next era of the business would be and many welcomed the return to its original name of Caloundra Motors.
We needed to look at positioning ourselves in a better location to service a growing population.. “With a growing population, the volume of cars that are on the roads and the number of people are absolutely booming. Given that a lot of the growth in Caloundra was closer to the highway, in areas such as Bellvista, Bells Reach, and Little Mountain, as well as the future growth in the new city of Aura, the new location will better position us to respond to this growing customer base,” Darren said. The family have big plans for the site of the former Kings Beach Service Station, but that is a story for a future Buzz edition.
Caloundra Motors: 1980's
For more information, visit facebook.com/caloundramotorsservicecentre
Horace Carter opens the original shop, called Caloundra Motors, in Bulcock Street. It was located where the current ANZ Bank is.
Caloundra Motors moves to what is now Stockland Shopping Centre on Bowman Road and is run by Robert Smith Senior.
Robert Smith Junior opens Kings Beach Service Centre on Moreton Parade.
Kings Beach Service Centre moves to Sydal Street and is renamed Caloundra Motors.
Caloundra Motors On Sydal Street, Little Mountain
Caloundra Motors: 1980's
New Caloundra Motors workshop
Kings Beach Service Centre: 2002
Caloundra Motors: 1980's
New Caloundra Motors Workshop
NEW YEAR'S EVE IN CALOUNDRA
UPCOMING EVENTS: DECEMBER 16 - FEBRUARY 17 LINCOLN AUSTIN: AFTER REFLECTING ON THE MATTER
HANDEL MESSIAH - QLD SYMPHONY ORCHESTRA
30 November - 15 January 2017 Caloundra Regional Gallery
16 December 2016 The Events Centre, Caloundra
Lincoln Austin is known for his sculptural and relief works which explore the interplay between colour, geometry, pattern and scale. This exhibition brings together recent works by the artist, including a number of reiterations of works made during the artist’s 2015 residency at the British School in Rome.
Don’t miss your chance to experience one of the greatest musical masterpieces of all time as the Queensland Symphony Orchestra, The Australian Voices and Sunshine Coast Oriana Choir perform Handel’s Messiah.
ENGINES ALIVE DAY
7 January 2017 Caloundra Power Boat Club
One of the big events in the calendar for the Queensland Air Museum Caloundra as they celebrate their open day. The day will include a great collection of over 70 aircraft and related displays! Engines will run from 11am, 12.30pm and 2pm on the day. WW2 Jeep rides also available. Hot and cold drinks as well as BBQ sausage sizzle available. Adults $25 - concession/student $10 children $8 - family pass (2 adults and 3 children) $35.
Australia’s greatest guitarists and their bands are coming to town for one big afternoon/evening of music. Headline act is Kevin Borich Express. The program is full of other greats like Phil Emmanuel, Tim Gaze and Simon Gardner. This is a ticketed event.
SUNCOAST SPINNERS WHEELCHAIR BASKETBALL TOURNAMENT 13 - 15 January 2017 Caloundra Indoor Stadium
The Suncoast Spinners host a world class wheelchair basketball tournament each year in January at the Caloundra Indoor Sports Stadium over 3 days. Athletes consist of current and former Australian Paralympian and Australian World championship players. It’s a stunning display of skill and sportsmanship and a must for all to witness. www.facebook.com/thespinners
MICHAEL COOK: MOTHER
I love Caloundra and I know it has to happen, people are coming to Caloundra because they know it's going to be better every time.
RUFUS: FULL BLOOM TOUR
Michael Cook is an award-winning photographer. Mother is a journey through thirteen images of a woman in a deserted Australian landscape. The 'mother' is always alone, her baby absent, although evidence of a child remain. The series speaks to the universal image and importance of the matriarch in contemporary and traditional cultures alike.
RÜFÜS drops into the Sunshine Coast as part of their Summer tour to play an outdoor concert with a difference. The Full Bloom Tour marks the one-year anniversary of their #1 gold accredited album Bloom. Stay in Caloundra and slip out to the Big Pineapple for the show.
"I love Caloundra and I know it has to happen, people are coming to Caloundra because they know it's going to be better every time. Even when we've had challenges like the winds picking up one year and we couldn't have the rides, we still managed to get the fireworks to go off."
21 January 2017 Big Pineapple Fields
Australia Day at Aussie World attracts thousands of people looking for family fun. The day is filled with true blue events, live entertainment and fun food for the whole family. Events include the famous Dunny Races, Classic Cars, Tug of War, Thong Throwing, Mullet Tossing, Cooee Calling, Pie Eating Contest and Best Dressed comps. There's no better way to spend Australia Day mate!
One of the big race days on the annual calendar with huge prize money attracting top class fields. Come dressed to impress and mix and mingle trackside in the public area or members stand. Coastline BMW are the major sponsor of the raceday and the day is all about excitement and fun.
Caloundra has not always had its own New Year’s Eve celebrations, but one woman has ensured that the southern end of the Sunshine Coast has had a free family-friendly event that rivals anything else on offer throughout the region since 2004. Her name is Rhonda Pattinson. is the reason why I keep organising it."
18 January - 26 February Caloundra Regional Gallery
26 January 2017 Aussie World
28 January 2017 Sunshine Coast Turf Club
Celebrating its 30th year in 2016, this event has become legendary internationally as a place where artists inspire, community spirit engulfs and life memories are made. More than 2,000 performers and 438 events are programmed over the six day festival.
AUSTRALIA DAY AT AUSSIE WORLD
SUNSHINE COAST CUP & 2YO CLASSIC RACE DAY
WOODFORD FOLK FESTIVAL
27 December - 1 January 2017 Woodfordia
SUNSHINE COAST GUITAR FESTIVAL
7 January 2017 Caloundra Air Museum
RING IN THE NEW YEAR IN CALOUNDRA
OZTAG JUNIOR STATE CUP
27 - 29 January 2017 Sunshine Coast Stadium, Kawana
Teams from all over Queensland will be here for the 2017 Junior State Cup. Oztag Football is a booming recreational sport with competitions now running all over Australia. The game is thrilling to watch as well as participate in. Get ready to welcome competitors, officials and supporters.
GATORADE QLD TRI SERIES
5 February 2017 Golden Beach
This is Queensland’s largest triathlon series with events from September to February at Kawana, Raby Bay, Robina and Caloundra. It’s the ideal opportunity for athletes of all ages and abilities to compete in a fun, friendly environment. Come and get a feel for a triathlon. Challenge yourself to take on the sprint and super sprint distance races, there has never been a better time to tri! www.qldtriseries.com.au
he Creative Events Incorporated director has always had a passion for Caloundra and saw a need for a local event to celebrate the start of a New Year after seeing the popularity of the former Caloundra City Council-funded event to see in the year 2000. Although just over 200 people attended Ms Pattinson's first event 12 years ago, the number of people has steadily increased each year and last year, almost 10,000 flocked to Kings Beach on December 31. With the population continuing to grow and the word getting out about the high calibre performers and electric atmosphere, this year is set to be bigger and better.
I have a really fond memory of a guy dressed up as a leprechaun to compete. Ms Pattinson started the event while managing the Rolling Surf Resort, but once she sold the management rights, there was no money to host the event and she recalled seeing 4000 people sitting on the beach, waiting for an event that was not coming that year. When no one stepped up to the plate to take over the following year, Ms Pattinson took it upon herself to ensure the people of Caloundra and holidaymakers would have a local event.
"It has always been my hope that I would get as many people as what was comfortably and safely possible in the area. I have worked the living daylights out of my husband and our small team over the years to help me with this and we are getting up there in numbers to Mooloolaba. This has always been a passion project for me, there's no money in it for me and with each dollar I receive as a donation or sponsorship, I add something or someone into the show to make it more memorable for those who go,” she said. Reflecting back on the humble beginnings, Ms Pattinson said she still got "a real buzz" when people complimented her on the quality of the New Year’s events people enjoyed in Caloundra. "The first year, we held it in the Lions Park and had a makeshift scaffolding there, where I had just the picture theatre and acts we weren't taking up all that much space. It was part of the Rolling Surf Resort New Year’s Eve celebrations at that stage. The next one attracted 1000 and it slowly grew to the point where we couldn't fit any more people into Lions Park and we had to expand," Ms Pattinson said. "I have a really fond memory of a guy dressed up as a leprechaun to compete. It was such a great night and we had a lot of people coming up as we were trying to pull everything down, saying 'Thank you so much for having something we can take our children and their grandparents to over the school holidays.' That
As a part of the Festive Season Strategy adopted in 2010, the Sunshine Coast Council has provided $10,000 (plus CPI) each year between 2010 and 2015 to support the delivery of a Caloundra New Year’s Eve celebration event and this year, Ms Pattinson was successful in receiving a $10,000 Major Community Grant. The Caloundra Chamber of Commerce is pleased to financially support the Caloundra New Year’s Eve Celebrations once again in 2016. People like to mark the end of one year and the beginning of the next and this event is a way for the community to come together in a family friendly environment to celebrate. It’s free entertainment for locals and visitors to enjoy and the Chamber is pleased to ensure that it continues. Ms Pattinson said Caloundra continued to enjoy its own event with the support of the business community, as well as pyrotechnician Clive Featherby, AA Amusements, and her trusty food vendors, all of which have pulled together once again to make this year’s event is not only possible, but amazing. Celebrate New Year's Eve in Caloundra! Where: Kings Beach Amphitheatre and Lions Park When: From 4pm, fireworks at 9.30pm Entertainment: Pete Allen Band, Doolie, Paul Camilleri, Adam Brown and family movie Zootopia. Rides, face painters, balloonists, food vendors and more! More info: Visit cesc.com.au facebook.com/CaloundraNYEcelebrations
CALOUNDRA CHAMBER OF COMMERCE WELCOMES NEW MEMBERS
COAST2BAY HOUSING GROUP
G2W FINANCIAL SERVICES
Coast2Bay Housing Group is an independent, not-for-profit company committed to providing affordable safe and appropriate homes to individuals and families throughout the Sunshine Coast, Noosa, Moreton Bay, Redcliffe and Gympie regions.
G2W Financial Services offers outsourced accounting services including Financial Reporting, Risk Management and Business Planning. Services also include Income Tax Returns as well as management of business accounts.
07 5451 2900 www.coast2bay.com.au
0402 046 982 www.g2wfs.com.au
CPTN. KINGS BEACH
Created to be a leader in coffee, food, wine and cocktails. We are truly CPTN by name and nature. Locally owned and operated premier beach side dining venue. We focus on quality customer service and our aim is to bring a fresh vibrant feel to Kings Beach Caloundra.
With 6 years as Lending Manager with a major bank as well as prior history as financial Strategist/ Broker, Cheryl Hassan possesses an extensive financial career spanning 12 years in finance. In the role of Senior Mortgage/Finance Broker with a wealth of experience and passion, Cheryl from Hassan Finance can ensure your dreams become a reality.
07 5341 8475 www.cptnkingsbeach.com.au
DBA PROPERTY Is a company with a breadth of experience. Over the years we have come to understand the different aspects of what our clients need to succeed at property investing – without the sleepless nights. We also walk the talk – investing with the same principles and strategies that we offer our clients.
0433 291 777 www.dbaproperty.com.au
MOSAIC PROPERTY GROUP
SQUARE ONE PR
Mosaic Property Group is a unique company, taking a holistic approach to delivering boutique residential property. We control every individual process, from the research, feasibility and due diligence before purchasing a site, all the way through construction to managing your investment, ensuring you receive the best possible returns and that your property stays in the best possible condition.
Square One PR is an Australian PR agency focused on designing campaigns that are resultsdriven, creative and high impact - conveying messages that resonate with target audiences.
07 3171 2270 www.mosaicproperty.com.au
PHYSIO BY JENNY Physiotherapy & Pilates, Physio specialising in management of lymphoedema, continence & sports injuries. Pilates: fully equipped studio pilates catering for all ages & abilities.
07 5499 6044 www.physiobyjenny.com.au
ROLLING SURF RESORT
0498 765 132 www.facebook.com/chassanfinance
The unbeatable beachfront location at Kings Beach, Caloundra, combined with modern guest facilities, makes Rolling Surf Resort the ideal choice for your next Sunshine Coast holiday accommodation. With a choice of one, two and three bedroom spacious apartments, Rolling Surf Resort is perfect for both couples and families.
07 5491 9777 www.rollingsurfresort.com.au
Innovate Media are an award winning Online Video Strategy agency connecting brands to customers through effective online video marketing content.
SCOTTISH PACIFIC BUSINESS FINANCE
07 5450 2715 www.innovatemedia.com.au
Established in 1988, Scottish Pacific Business Finance is Australia and New Zealand’s largest specialist provider of working capital solutions with a comprehensive range of debtor finance and trade finance facilities.
THE ART HUB SUNSHINE COAST We are a Creative Arts facility located in Caloundra on the Sunshine Coast that offer workshops, classes and social events in a variety of creative arts services.
0447 799 878 www.thearthubsc.com.au
THE SANDPIT KIDS BOUTIQUE Established in 2013 in the heart of beautiful Caloundra, The Sandpit offers one-off pieces of exquisite baby & children's wear, your complete nursery furniture, jewellery for Mum & Bub, gorgeous textiles for the little one's special room, accessories, traditional toys & books & loads of other little things just to make your heart melt.
07 5438 2253 www.thesandpitkidsboutique.com.au
VAVAVOOM CORSETRY Corsetry & couture, corsets, gowns inspired by elegance with an edge. The expert seamstress behind VavaVoom Corsetry is Santa Castro. Santa brings her Mexican heritage and her skills learned from Chinese master seamstresses together in her unique creations.
0435 775 680 www.vavavoomcorsetry.com
0413 367 033 www.scottishpacific.com
e c a l p e h t s ’ ItTO BE ON A
2, 9, 16, 23 & 30 Dec | 6, 13 & 20 Jan
Music, art and craft, home wares, gourmet food, fresh produce, fashion & entertainment.
Bulcock Street, Caloundra Every Sunday 8am to 1pm www.caloundrastreetfair.com.au
Caloundra Street Fair
MEMBERâ€™S DIRECTORY The Caloundra Chamber has well over 500 members who come from a broad variety of industries. The full list of members and their contact details is available online at www.caloundrachamber.com.au in our Business Directory. To become a member, visit www.caloundrachamber.com.au/join EDUCATION - SCHOOLS Caloundra Christian College
07 5436 6777
Caloundra City Private School
07 5437 5800
Caloundra State High School
07 5436 8444
Currimundi Childcare & Education Centre
07 5492 6688
Our Lady of the Rosary School
07 5491 4522
Pacific Lutheran College
07 5436 7300
SmartCity Vocational College
07 5437 0355
TAFE Queensland East Coast
07 5457 1027
07 5490 5777
07 5494 5444
07 5436 2000
Big Kart Track
07 5494 1613
07 5438 5800
Club Central Caloundra (Caloundra Bowls Club)
07 5491 1961
Escape Room Oz
0414 309 629
Kings Beach Tavern
07 5491 1366
Lake Kawana Community Centre
07 5413 1400
Laserzone Sunshine Coast
07 5493 6333
Queensland Air Museum
07 5492 5930
07 5491 4255
Sunshine Coast DJ Hire & Photo Booth
0418 879 262
Sunshine Coast Turf Club Inc
07 5491 6788
The Big Boing Indoor Trampoline Park
07 5493 6015
The Bounce House Sunshine Coast
0401 358 070
The Events Centre
07 5491 4240
0410 177 504
UnderWater World SEA LIFE Mooloolaba
07 5458 6226
Websites with factor. Beautiful. Functional. Affordable.
Make your mark in 2017 with a fresh new website
UPCOMING CHAMBER EVENTS MONTH
Caloundra Chamber Office
Business After Hours/Xmas Party
Pelican Waters Tavern, Pelican Waters
From one-page scrollers, to comprehensive, integrated, multi-pagers â€“ Marx offers in-house web design and development, guaranteed to produce seamless, engaging and enjoyable web experiences. Whether your budget is big or small, we believe and we promise that the end result will be beautiful and functional across all platforms.
Exclusive rates for Caloundra Chamber of Commerce Members
brands. digital. print.
To view our full Events Calendar, or to register to attend, visit www.caloundrachamber.com.au
Ground Level, Office 2, 79 Brisbane Road, Mooloolaba Q 4557
web design 22 Caloundrabuzz
TECHNOLOGY? Cloud CloudServices Services
Business BusinessServices Services
Managed ManagedServices Services
Let Letus ushelp helpyou youeffectively effectivelyleverage leverage cloud cloudtechnologies technologiesininyour your business. business.
Real Realworld worldcommercial commercialexperience experience enables enablesus usto tooffer offerrelevant relevant technology technologyadvice. advice.
Enjoy Enjoythe thepeace peaceof ofmind mindthat that Secure SecureIT IT360! 360!Managed Managedservices services bring. bring.
Project Project && Technical Technical Services Services
Communication Communication && Connectivity Connectivity
Security Security Services Services
Our Ourhighly highlytrained trainedteam teamare arekey keyto to your yourtechnology technologysuccess. success.
Our Ourtelephone, telephone,data dataand and collaboration collaborationservices serviceswill willsave saveyou you time timeand andmoney. money.
Improve Improveyour yoursecurity securityand andensure ensure your yourdata dataisisprotected. protected.
CALL CALL US US TODAY! TODAY! 9/102 9/102Wises WisesRoad, Road,Maroochydore, Maroochydore,QLD QLD4558 4558 PO POBox Box5100, 5100,Maroochydore, Maroochydore,QLD QLD4558 4558 1300 1300880 880565 565 www.secureaccess.com.au www.secureaccess.com.au firstname.lastname@example.org email@example.com ABN ABN59 59090 090705 705445 445
Caloundra Buzz magazine provides the Chamber's members and the local community with current information on events and business achievements...
Published on Dec 6, 2016
Caloundra Buzz magazine provides the Chamber's members and the local community with current information on events and business achievements...