Page 1

R eflections If you could tell yourself one thing before you started working in animal welfare — what would it be?

2011 Annual Report

Message from the Chair It’s hard to believe another year has passed already! 2011 was another successful year at CHS, full of some exciting changes as well as further refinement and expansion of existing programs, services and events. We enjoyed positive results throughout our operations, with countless happy endings for the critters who passed through our doors. It was again my privilege to have been involved, and I’d like to take this opportunity to thank and recognize the hard-working and dedicated staff and corps of volunteers responsible for it all. Thanks are also owed to our members and supporters, all of you who have helped us meet our financial goals and continue to keep our facilities open for homeless animals in need. In 2012, CHS will celebrate its 90th anniversary of operations in the city of Calgary. While we will look back to celebrate our past and how far we’ve come since our humble beginnings in 1922, it will also be an opportunity to look forward to our next 90 years - and more - and envision just how much further we will go. More exciting times are no doubt ahead. On behalf of the Board of Directors, I extend our gratitude to all of those who have been and will be involved. deanna steblyk Chair

Deanna Steblyk, Chair, Board of Directors

Message from the Executive Director Excitement and optimism, these are just a couple of words being echoed through the halls of the Calgary Humane Society. The end of 2011 saw some significant changes in the leadership of the organization. In the few months I have been acting as the Executive Director I have been given the opportunity to engage with the organization in a different manner and have gained a completely different perspective. I have been able to make some positive changes but have still allowed the great individuals who work at the Calgary Humane Society to perform and succeed. Even after 90 years the business we do continues, and we are starting to see trends which prove we are making positive change. We are seeing fewer animals coming through our doors, which could mean many things. We are optimistic it is because spay/neuter programs are effective, our educational and behavior programs are producing more responsible pet owners who take charge of their situations, or our partnerships with other organizations are leading more animals home. The ultimate goal of the organization is to ensure every animal has a home, so fewer animals in our shelter is a good thing! This is something we celebrate and take pride in the strides we have made.

Joe Coffin Acting Executive director

The Calgary Humane Society celebrates its 90th birthday this year. To think this organization started with one person and has grown over the years to its current status is a testament to all the great people who have both worked for or volunteered to help this organization grow. To everyone who has contributed in some way, I am proud to have the opportunity to say thank you. You have allowed us to become a leader in animal welfare and I look forward to working with you all in 2012 while I continue to lead this great organization.

Joe Coffin, Acting Executive Director

adoptions The Adoptions department found loving, forever homes for 3,871 animals and small critters in 2011, with cat adoptions making up 68.5 per cent of our total adoption numbers. In August, our ever-entertaining adoption department was host to a fun `80s themed cat adoption event which we named the tongue twisting ‘Furrfectly Cat-tastic Adoption Bonanza and BBQ’. During this two day extravaganza we found homes for 105 cats, three dogs and three rabbits. This is an event to be repeated! Our Remote Adoption team was out in full force in 2011, taking animals into the community, finding loving homes for our animals in all areas of Calgary. We were in four remote locations in the beginning of 2011 with five more locations joining the program late in the year. 269 cats found homes via our remote adoption program. As we continue to foster relationships with like-minded organizations we will continue to play our role in fulfilling our mission to help as many animals as we can.

j e s s i c a wa l d e r s outreach program counselor

Feedback from our adopters has been positive and thoughtful, giving us the information necessary to improve upon our procedures to ensure we continue to be leaders in the animal welfare and rehoming industry. With our desire for growth, forward thinking, strong leadership and innovative minds, we will continue to educate and enable people to become responsible, caring, loyal and 23

5 1



adoptions by species



1 153




Cats Chinchillas





3 2653

Gerbils Guinea Pigs Hamsters Hedgehogs




animal care Animal Care provided care and comfort to 7,500 animals in 2011. In addition to providing the basics of food, fresh water and clean bedding, Animal Care provides love and attention that may help a fearful, untrusting animal become one that is highly adoptable. Stress reduction is a key factor in creating a safe, secure environment for the many fearful animals that come through our shelter. Among the critters cared for were numerous rodents, 41 lizards, 26 snakes, 19 turtles, two pot belly pigs, 324 rabbits and 281 birds (including 121 chickens from a Protection seizure). We also implemented some innovative changes to our cleaning routines to enhance the care of the animals. Community outreach included helping Albertans struggling to provide proper and adequate food for their pets, by supplying food through our food bank program. We also provided countless donations of food and supplies to rescue organizations throughout the Calgary area.

p a t m i l l ar facility supervisor

admissions The Animal Admissions department is a dedicated group of individuals who work hard to ensure every animal and person is treated in a respectful and compassionate manner. We act as the triage unit for the incoming animals, flagging those who need additional care or treatment from our medical staff, and those who need to be brought to the attention of our Protection and Investigations team. In 2011, Admissions admitted 7,500 animals into the shelter, an average of 21 animals per day! The majority of these intakes were strays totaling 2,959. The strays we receive often come in with very limited or no identification; collars with only a name of the animal on a tag, or a tattoo which has deteriorated over time. A large number of these strays do not have owners looking for them; they have been abandoned on the streets or in the rural communities, left to fend for themselves. Staff work hard at using the information they do have, such as the area the animal was found in, special markings or colour patterns, searching through web sites that post lost reports such as Kijiji and utilizing the social network of Facebook. In 2011 Admissions was able to return 374 animals to their owners.

pa m e l a a m o s graphic designer

Owner surrenders in 2011 totaled 2,660. Owner surrenders can be difficult on everyone involved, from the animal that has lost its home to the owner who has come to this very difficult decision and the staff who help them through the process. The compassion and dedication of the staff ensure the transition is as easy as possible. Admissions is very involved in the pet safe keeping and emergency boarding programs. These programs are in place to assist families fleeing domestic violence or who are in a crisis situation and need help to care for their pets. The families we encounter are under a lot of stress, and in some cases, extreme danger. Admissions provided these families with the needed assurance to know their pet will be safe until such time as they are able to take the pet home. In 2011 we helped 125 animals in these programs: 58 cats, 65 dogs, one lizard and one rabbit.

male out a fe

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christine landry department head of adoptions


tabby c

animal health Through 2011, the Animal Health department has continued to provide exceptional medical care to the 7,500 animals admitted to the facility. Due to the increase in animals surrendered because of an inability to afford medical care, Animal Health has expanded their knowledge base and acquired new medical equipment to provide the needed care for those animals. Previously, many of these medical cases may not have been able to make it onto our adoption floor; however, with the dedication and determination of the medical team, these animals were able to get another chance. As a part of our collaborative agreement with the University of Calgary Faculty of Veterinary Medicine (UCVM), the Animal Health department is an elective rotation for fourth year veterinary students. We hosted 12 students for their two week rotation. We were able to offer them educational opportunities they may otherwise not have been exposed to, and created awareness for future veterinarians of the work done by the skilled medical team at CHS. Over 3,500 animals went through the surgery suite, undergoing procedures ranging from spay/neuter to orthopedic pinnings, amputations, and skin grafting. An area of focus for the department is to continue to expand our skills and knowledge so we can continue to provide a high level of care to our patients. left:

annika mcdade behaviour counselor

Dr. Cheema with ‘justice’, who received skin graft

treatments for burns to her body

cremations Every day the Calgary Humane Society strives to be the leader in pet cremation. As both pet owners and shelter workers, we realize the value of companion animals. Our Cremations department shows understanding and compassion for each pet we receive. We believe accuracy and attention to detail is extremely important when providing a high level of customer satisfaction. Trust is an integral part of what we do. Pet owners need reassurance their pet is going to be treated with dignity while in our care and properly returned to them. As such, we offer clients the opportunity to view the crematorium and our record keeping process. In addition, we offer an excellent selection of memorial products and are always searching for new and exclusive items. Calgary Humane Society’s Cremations department continues to grow and expand, with all revenue coming back to the shelter to support the 7,500 animals cared for each year. The Cremations team currently services 30 companion animal clinics and three large animal clinics throughout Calgary area and beyond. We have also established a working relationship with the City of Calgary Animal and Bylaw Services as well as the University of Calgary Clinical Studies Facility.

cremations by type

In 2011, the Cremation department completed 23 equine cremations, 2,354 companion animal private cremations and 3,695 companion animal general cremations. We look forward to maintaining our high level of service in 2012 and onward as well as expanding our business to include more veterinary clinics and large animal cremations.

TOTAL 6072 4000


3500 3000 2354







1000 500 0


shandell dugdale creative media specialist

behaviour The Behaviour department was responsible for behaviour assessments at both the Calgary Humane Society and City of Calgary Animal Services. In 2011, 1,244 assessments were completed at CHS. We offered the behaviour help line for all pet owners to provide support for their pets’ behaviour. In 2011, we answered 576 behaviour phone calls and e-mails. Our dog training classes and consults were instructed by Behaviour department staff and contract trainers. These people are some of Calgary’s most progressive trainers! In 2011 we added an additional location for our classes. We continue to thank Dogaholics for this successful collaboration. We had 1,025 dogs and their people attended our classes in 2011. We hosted Tellington TTouch Canada twice in 2011 for their six-day Companion Animal Training. Kathy Cascade presented a SANE Solutions workshop at the Calgary Humane Society in August 2011. Her workshop was attended by 37 people comprised of pet owners and professionals. The Behaviour Department supported all the animals at the shelter with stress reduction programs, enrichment and some with behaviour modification. We worked closely with staff and volunteers to increase behaviour training and awareness of body language. colleen r o d g ers

Pet gear store attendant

communications & marketing 2011 was an exciting year for the Marketing and Communications department. We gained international recognition for our awareness campaign and had requests to use our posters from other rescues and shelters all over North America. The department gained a full-time Creative Media Specialist, which helped develop our social media following on YouTube, Twitter and Facebook. 29 videos were created and uploaded to YouTube in 2011 and were viewed 51,200 times. Since 2009 we have accumulated 107,550 lifetime views. Much of the traffic directed to YouTube came from the CHS Facebook page and the Calgary Humane Society web site. Our CHS Facebook page followers grew to 5,387, up 3,280 from 2010. Posts were viewed 2,043,958 times, representing an increase of 2,142 per cent, and feedback was received in the form of ‘likes’ and comments 29,077 times, an increase of 1,835 per cent. On December 7, 2011 we launched our widely acclaimed `Forever Dog´ poster. On the first day alone it was viewed 10,095 times with a 46 per cent feedback rate. There were 251 interactions with the media, an increase from 202 in 2010. Highlights include the CHS seizing over 30 pitbulls, two successful events: (Dog Jog and the Cocktails for Critters gala), medical neglect, parvo and the Calgary Stampede.

D r . E lis sa

b e s s o nette


my st oRy. im Just A dog . thered to a pa rk b I didn’ I wasn t com ’t flo ench. I wasn e from anoth wn here. ’t seized er from a country. hoard I I didn’ wasn’t abus er. t get hi ed. t by a car. I wasn ’t on tv . I’M A D I’ M JU OG TH AT NEE ST A DOG . DS A HOME . I wasn

’t left te

education Humane Education maintained a steady amount of in-school presentations for 2011, delivering 238 presentations and reaching a total of 15,874 people through our programs. `My Pet and Me´ continues to be the favourite presentation of early childhood classes, demonstrating the importance of responsible pet ownership and safety around dogs, while junior and senior highs favoured `Bullying: Pets and People´. The diversity of these programs and teacher interest shows the need for this information in Calgary classrooms. 2011 saw a slight increase from $19,045.00 to $20,180.00 (5.6 per cent) in donations from school donation drives and children who requested Humane Society donations in lieu of presents for their birthdays. This interest in donations for birthdays is something we expect to see more of in the next year.

Jessica hanna Behaviour administrative assistant

Our birthday party program grew 18.5 per cent, mostly thanks to positive word of mouth. We completed 97 parties, hosting 1,343 young people who were offered behind the scenes tours of our shelter, viewed interactive presentations, and were introduced to many animal visitors. Enrollment for Kids for Animals Club and Youth Ambassadors remained consistently strong in 2011, but it was the other pillar of our youth programs, day camps, which knocked numbers out of the park with a jump from 171students in 2010 to 324 students, in 2011, (an increase of 47 per cent) and a revenue increase from $45,625 in 2010 to $80,475 in 2011, (an increase of 43 per cent).

protection & investigations The Protection and Investigations department investigated 1,094 reports of possible animal cruelty and neglect, executing 10 search warrants in the process. 435 animals were seized from abusive/neglectful owners. These numbers reflect several mass seizures of dogs (34), cats (51), rabbits (33), chickens (121), llamas (4) and reptiles (42). Seventeen individuals were charged with 91 counts under the Animal Protection Act and Criminal Code of Canada. Convictions were handed down in nine past cases, including the high profile `Mike´ the Doberman case where DNA was used to link the dog to the accused, and another case where a lifetime prohibition against animal ownership was imposed for severe medical neglect, an issue still on the rise. The Protection and Investigations department continued to be an innovative leader in humane enforcement, utilizing digital forensics to build a case for medical neglect, despite the use of aliases and anonymity afforded by the internet. The department was also recognized nationally for its efforts, winning the Distinguished Service Provider award at the 2011 Summit on Urban Animal Strategies.

Protection statistics by type

m ar i a s p i n a outreach program supervisor

resource development

J e n i c e G ra m l i c h animal admissions counselor

The achievements of Calgary Humane Society have always been the result of individuals who share and advance our mission in ‘helping as many animals as we can’. Through our many programs and services, we have seen many lives changed for the better. By show of solidarity, the collective efforts of the community have once again amazed us by their extraordinary gifts of time, energy and generosity. Through our event stream alone, a total of $517,051 was raised in 2011. The familyfriendly Dog Jog in June raised a record breaking $204,994. In October, guests dressed in their finest for the roaring `20s themed gala at our signature event, Cocktails for Critters, raising $284,173. In December the annual fun-filled Christmas Party for the Animals raised $27,884. With the support of compassionate people, corporate and individual, we are able to remain devoted to providing the highest level of care to our animals. A heartfelt thank you goes out to the community for their generous contributions and unwavering commitment in providing hope for animals in our care.

Linda Maurice animal admissions counselor

volunteers In 2011 CHS had 519 dedicated volunteers. This is attributed to our efficient intake system, web site postings and detailed handbook, which continue to help our volunteer program grow. With hands-on positions working with the animals to administrative and fundraising positions, there has been an overwhelming response to lend a hand in all areas. Their continued willingness to help the animals is clear, having put in an incredible 44,000+ hours in 2011! CHS could not do what we do without the help of the volunteers! The number of homes in our foster program has now grown from 266 to 328, with a longterm goal of 1,000 homes. With monthly foster parent orientations, web site postings and social media, awareness and eagerness to get involved is on the rise. We continue to be amazed by the time, genuine love and care that foster parents give each foster animal they open their homes and hearts to. In 2011, our wonderful foster parents spent over 16,000 hours caring for, cleaning, training and socializing their foster animals to get them ready for adoption. Volunteers and foster parents dedicate their time and hard work at many of our events throughout the year. The CHS is so very grateful for their help and support and we look forward to another wonderful year!

a i n s l e y g ra n t

christy thompson manager, marketing communications

general manager, resource development



je s s i c a l e pag e animal health technologist

B elow : sara J ordan -M clachlan animal care floor supervisor


melaina slater human resources manager

A b ov e :

k a t h r y n g u s tav s e n adoptions counselor


m at h i u s o l s o n adoptions counselor


c a s s a n d ra m a y e r animal care attendant


ja g j i t c h e e ma veterinarian

T h e C a l g ar y H u m a n e S o c i e t y the following supporters: Individuals

Abdul, Yasmin Achtman, Connie Anderson, Gordon Baay, Paul & Gillian Barber, John & Pam Barker, Ruth Beddis, David & Lisa Beersing, Anil Bennett, L. Benningen, Rene Benny, Mike Berkhold, Graham Bjorndalen, Cathy & Sudlow, Paul Bjornson, Lisa Bloom, Debbie Boisvert, Natalie Bradley, William Braglin-Marsh, J. Brennan, Patrick Brightman Family Brin, Roxanne Briscoe, Lisa Brister, Matthew Brough, Daniel Buchanan, Ben Burns, Nancy Butalia, Jas Calder, Denise Carey, Miriam Carter, Dave Chartrand, Luc Chisholm, Leslie Chomey, Bryon Constable, Sylvia Cook, Don Cornies, Arnold Coughlan, Anneliese Crawford, Lori Crosson, Brent Damps, Bridget Davidson, James W. & Patricia Diddams, Randy & Charlene Dielwart, John Dobson, Marilyn Draper, Jean Driver, Clayton Dunk, Marilyn Dwarkin, Judith Eberhard, Mike Edwards, Heather Ellergodt, Robert Esber, Tia Fernandes, Lisa Fesyk, David Filipski, William & Shelley Fowers, John Freeze, Annie Frenette, Paul

Fulton, Evelyn Gabriel, Vincent Gilbert, Daryl Girard, Louis Gnida, Nicholas Godin, Stephanie Gorman, Deirdre Grayson, Alicia Hampson, Chris Hanevelt, Diana Hansen, Helen Hatch, Laura Havard, Christina Hendrix, Denise Heuer, Walter Hobbs, Robert & Anne Holland, Dave Horn, B. Hunt, Rosemary Hunter, Jacqueline Ibrahim, Nadya Jamieson, Marilyn Jircik, Victor Johnson, Barbara Johnston, Laurie Johnston, Rhonda Judson, Frances Kalt, Ryan Keen, Ronald Keith, Don Kelly, Gloria Kershaw, Colin Koftinoff, Sherry L’Amarca, Donna Laninga, Anita Laszlo, Adrianna Leary, Richard Leibel, Mark Leong, Muoi Lukich, Martha Lundberg, Mary MacDonald, Angela MacNeill, Brian Marsh, Gerry Marshall, Murray Mayert, Curtis McAllister, Wendy McBean, Bruce McCaig, Maurice McCarthy, Bonita McLachlan, Marilyn McMillan, Doug & Loretta Merk, M Luise Moran, E.M. Myers, Kimberley Napke, Stephanie Ng, Eliza Nieman, Riaan Olson-Mottahed, Katrina Parker, Tim

g ra t e f u l l y a c k n o w l e d g e s

Pasley, Scott Perez, Phillip Petersen, Catherine Petriuk, Stacy Phillips, Donald Philp, Gregory Planche, Donald Polson, Rory & Vicki Poon, Samantha Porter, Dawn Power, Jeff Price, Robert Prins, Arie Rasmussen, Krista Rees, Maria Riccio, Lucio & Trish Robinson, Violet Rose, Mike Ruitenschild, Roland Sabo, Donald Scheible, Cynthia Schulz, Philip Scott, Gregg Shachnowich, A. S. Sinneave, Marion Snyder, Joan Sorba, David Sparks, Paul & Janet Stan, Mike Steenbergen, Keltie Steblyk, Harvey & Deanna Steiger, Dennis Stein, Aaron Sutey, Jennifer Taylor, Merle Thomas, Cathy Tonken, Jeff Topolnitsky, Heather Tubb, Margaret Turnbull, Shirley Van Hal, Jan Van Niekerk, Drew & Susan Vandenbrink, Sandra Vanderknaap, Ted Villadsen, Ejvind Wagner, Katherine Wallace, Joanne Wanklyn, Paul Wheeler, Shayla-Fawn White, Deborah Whitehouse, Geoff Williams, Marlene Williams, Peter Wilson, Barb Wolfe, Jan Yanke, Carol Zarusky, Marisa Zawaly, John

Caring Corporations

1355327 Alberta Ltd 897032 Alberta Inc. Agent Pronto Angles Technical Services Inc. Apache Canada Ltd. ARC Resources Ltd. Associate Veterinary Clinics Ltd. Association of Women Lawyers ATCO Gas ATCO Power Canada Ltd. Bow Valley Club Burke Group Calgary Co-operative Association Ltd. Calgary Honda Calgary Roller Derby Association Canadian Pacific Railway Capital Drywall Cascades Tissue Group - Calgary CDMV CTV Television Inc. Cenovus Energy Inc. Chinook Energy Inc. CIBC Wood Gundy City of Calgary City of Calgary - Animal & Bylaw Services Community Natural Foods Cork Fine Wines Corey James Low Professional Corp. Country Club Pet Resort Inc. Country Hills Petroleum Dino Martinis Productions Inc Douglas Homes Ltd. DPS Diesel Performance Specialists Edco Financial Holdings EECOL Electric Corp. EnCana Corporation Executive Inn Inc. Executive Royal Inn - North Calgary ExxonMobil Business Support Centre Canada ULC Fabulous Furballs Fidelity Investments Canada ULC FirstEnergy Capital Corp. Freehold Royalty Trust Gibson Energy Government of Alberta - Culture and Community Spirit Global Fest Halliburton Canada Inc. Hill’s Pet Nutrition Canada Irene Besse Keyboards Ltd. JAYMAN Jewels by Maximes Kane Veterinary Supplies Kool 101.5 Legacy Oil & Gas Inc. M & M Meat Shops Macleod Dixon LLP

MediaScene Morrison Homes Mountain Integrated Medical Movac Mobile Vacuum Services Ltd. Murphy Oil Company Ltd. Nexen Inc. Paramount Resources Penn West Petroleum Limited Petland - Head Office Petlynx Corporation Petvalu Petsecure Pet Health Insurance Progress Energy Resources Corp. QV Investors Redwater Corporation Renaissance Wine Merchants Ltd RGO Office Products Partnership Rocky View County Cultivating Communities Royal Canadian Legion 284 Sanjel Corporation Shaw Communications Inc. Shell Canada Limited Sherritt International Corporation Supreme Men’s Wear Showline Distribution Tail Blazers - North Haven Telus TELUS - Team Telus Cares The Tower Group The Wawanesa Mutual Ins. Co. TransCanada Pipelines Limited Trotter & Morton United Communities L.P. Universal Survets Vertical Motion Inc WestJet Western Financial Insurance Willow Park Elementary School


Anne Marie Peterson Legacy Fund at The Calgary Foundation BMO Employee Charitable Foundation Build-A-Bear Workshop Foundation Calgary Humane Society Fund at The Calgary Foundation Canadian Online Giving Foundation Chinook Foundation Dr. Jocelyn P. Mandelstam Foundation Elmer and Penny Harbridge Fund at the Calgary Foundation Encana Cares Foundation Georgina Sawyer Memorial Foundation J.C. Anderson Legacy Fund at The Calgary Foundation Olympia Charitable Foundation Private Giving Foundation John and Elsie Collins Foundation Riddell Family Charitable Foundation The Rupert & Buttercup Foundation Ruth Elizabeth Craig Fund at The Calgary Foundation Scarboro Foundation Fund at The Calgary Foundation Sears Employee Charitable Fund (SECF) Southworth Charitable Foundation The Calgary Rotary Clubs Foundation Strategic Charitable Giving Foundation United Way of Calgary and Area, Donor Choice Program United Way of Greater Toronto United Way of Peel Region United Way of the Alberta Captial Region William & Constance Topley Fund at The Calgary Foundation

bequests Estate of Roland Werner Weinlein Estate of Anna Nowick Estate of Dolores Belinski Estate of Douglas Norman Smith Estate of Eleanor E. Houston Estate of Else Plaster Estate of Elsie Carrolle Johansen Estate of Enid Bernice D Hoffer Estate of Flora McDonald Brown Estate of George R Campbell Estate of Grace Mabel Kelly Estate of Helen Eileen Elizabeth Zebroski Estate of Helga Anna Kleinschmidt Estate of Irene Alice King Estate of Irene Dunnett Estate of Janet Vedres Estate of Joan Isabella Griffiths Estate of John Albert Edelson Estate of Josie Loreen Elliott Estate of Karola Augustyniak Estate of Keith Robert Simpson Estate of Monita Jeanne Kinash Estate of Pao Cheng Estate of Rachel Winifred Durham Estate of Richard Beavan Hughes Estate of Rosina Notschaele Estate of Roxanne Tamsen Estate of Ruth Ursula Leipziger Estate of Theresa Catherine Baxter

The Calgary Humane Society gratefully acknowledges all of our generous donors many of whom wish to remain anonymous. We sincerely apologize for any names that have been inadvertently omitted.

management’s responsibility To the Members of the

Calgary Humane Society for Prevention of Cruelty to Animals

Management is responsible for the preparation and presentation of the accompanying financial statements, including responsibility for significant accounting judgments and estimates in accordance with Canadian generally accepted accounting principles and ensuring that all information in the annual report is consistent with the statements. This responsibility includes selecting appropriate accounting principles and methods, and making decisions affecting the measurement of transactions in which objective judgment is required.

In discharging its responsibilities for the integrity and fairness of the financial statements, management designs and maintains the necessary accounting systems and related internal controls to provide reasonable assurance that transactions are authorized, assets are safeguarded and financial records are properly maintained to provide reliable information for the preparation of financial statements.

The Board of Directors and Finance and Audit Committee are composed primarily of directors who are neither management nor employees of the Society. The Board is responsible for overseeing management in the performance of its financial reporting responsibilities, and for approving the financial information included in the annual report. The Finance and Audit Committee fulfils these responsibilities by reviewing the financial information prepared by management and discussing relevant matters with management and external auditors. The Board is also responsible for recommending the appointment of the Society’s external auditors.

MNP LLP, an independent firm of Chartered Accountants, is appointed by the members to audit the financial statements and report directly to them; their report follows. The external auditors have full and free access to, and meet periodically and separately with, both the Committee and management to discuss their audit findings.

Joe Coffin, Acting Executive Executive Director Director Joe Coffin, Acting March March28, 30,2012 2012

Suite 300, 622 – 5th Avenue SW, Calgary, Alberta T2P 0M6 (403) 263-3385 1-877-500-0792


To the Members of the

Calgary Humane Society for Prevention of Cruelty to Animals independent auditors’ report We have audited the accompanying financial statements of the Calgary Humane Society for Prevention of Cruelty to Animals, which comprise the statement of financial position as at December 31, 2011, statements of revenue and expenses and changes in fund balances, and cash flows for the year then ended, and a summary of significant accounting policies and other explanatory information. Management’s Responsibility for the Financial Statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with Canadian generally accepted accounting principles, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. Auditors’ Responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors’ judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. Except as explained in the following paragraph, we believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our qualified audit opinion. Basis for Qualified Opinion In common with many not-for-profit organizations, the Society derives a significant portion of its revenue from donations and fundraising, the completeness of which is not susceptible to satisfactory audit verification. Accordingly, our verification of these revenues was limited to the amounts recorded in the records of the Society and we were not able to determine whether any adjustments might be necessary to revenue, excess of revenue over expenses, assets and fund balances. Qualified Opinion In our opinion, except for the possible effects of the matter described in the Basis for Qualified Opinion paragraph, the financial statements present fairly, in all material respects, the financial position of the Calgary Humane Society for Prevention of Cruelty to Animals as at December 31, 2011, and its financial performance and its cash flows for the year then ended in accordance with Canadian generally accepted accounting principles.

Calgary, Alberta March 28, 2012

Chartered Accountants

Calgary, Alberta March 28, 2012 Suite 300, 622 – 5th Avenue SW, Calgary, Alberta T2P 0M6 (403) 263-3385 1-877-500-0792


7,690,081 8,139,415

7,593,678 8,049,740



8,490,870 815,399











45,000 4,377 -


9,038,492 149,961





65,766 (16,389)



45,000 117 -






65,479 (20,362)

Restricted Fund 2011 20 2010






Capital Fund

______________________________ Director

818,844 104,234 6,767,003


456,062 667,110 72,395 6,854,173

393,797 55,537



398,299 57,763

6,789,880 -



720,639 7,329,101 -


1,306,749 58,770 78,760 34,855 (129,599)


1,042,266 357,835 59,166 60,382 (799,010)

General Operating Fund 2011 2010

The accompanying notes are an integral part of these financial statements.

________________________________ Director

Approved on behalf of the Board:

Unrestricted (Note 8) Restricted for endowment purposes (Note 9) Invested in property and equipment Externally restricted (Note 10) Internally restricted (Note 10)

Fund balances

Accounts payable and accrued liabilities Deferred revenue


Marketable securities (Note 6) Property and equipment (Note 7)

Current Cash Accounts receivable Inventory (Note 5) Prepaid expenses Due from (to) other funds


As at December 31, 2011

818,844 45,000 9,038,492 104,351 6,916,964 16,923,651 17,372,985

667,110 45,000 8,490,870 76,772 7,669,572 16,949,324 17,405,386





393,797 55,537

6,789,880 9,038,492

7,329,101 8,490,870

398,299 57,763




1,372,228 58,770 78,760 34,855 -


1,108,032 357,835 59,166 60,382 -


As at December 31, 2011

Calgary Humane Society for Prevention of Cruelty to Animals Calgary Humane Society for Prevention of Cruelty to Animals Statment of Financial Position Statement of Financial Position


Fund balances, end of year

The accompanying notes are an integral part of these financial statements.

7,690,081 (730,935) 7,690,081

3,213,375 3,617



5,538,312 634,532

3,536,494 1,051,394 357,244 426,953 -



3,692,805 1,025,504 428,404 391,599 -

2,649,728 1,847,206 4,795,489 249,696 145,504 157,551 -

2,599,462 1,882,672 1,161,905 254,690 253,443 20,672 -

General Operating Fund 2011 2010

Fund balances, beginning of year Inter-fund transfers (Note 8)

Excess (deficiency) of revenue over expenses

Wages and employee benefits Operating General and administrative Fundraising Amortization


Donations and fundraising Programs and services Bequests City of Calgary contribution Investment income Unrealized gain on marketable securities Gain on sale of property and equipment


For the year ended December 31, 2011


9,188,453 731,675





3,000 96



9,785,333 -





6,875 -

Capital Fund 2010


45,117 (740)





5,000 -


13,047,442 16,923,651


48,734 16,923,651 (3,617) 16,949,324 45,117







2,656,603 1,847,206 4,795,489 249,696 145,504 157,551 -


2,602,462 1,887,672 1,161,905 254,690 253,443 20,672 96


3,536,494 1,051,394 357,244 426,953 603,755





3,692,805 1,025,504 428,404 391,599 616,955

Restricted Fund 2011 2010

For the year ended December 31, 2011

Calgary Humane Society for Prevention of Cruelty to Animals Calgary Humane Society for Prevention of Cruelty to Animals Statment of Revenue and Expenses and Changes in Fund Balances Statement of Revenue and Expenses and Changes in Fund Balances

Right: B e low :

ja m i e h i c k e y

d ar l e n e m ar s h a l l Rebecca nicholls l i n d s a y wa l t e r s

humane education coordinator

animal care attendants

Above: ta m m y m a z u b e r t department head of animal health


jennifer finnegan adoptions counselor

A b ov e :

shandell dugdale creative media specialist

A b ov e :

m at h i u s o l s o n adoptions counselor

right :

sara J ordan -M clachlan animal care floor supervisor

c ar l y w i l l i s adoptions counselor floor supervisor

Calgary Humane Society for Prevention of Cruelty to Animals

statement of cash flows

Statement of Cash Flows For the year ended December 31, 2011

For the Year Ended December 31, 2011


Operating activities Excess of revenue over expenses Items not affecting cash Amortization Unrealized gain on marketable securities Gain on sale of marketable securities Gain on sale of property and equipment Foreign exchange loss on investment account

25,673 616,955 (20,672) (43,157) (96) 6,627 585,330

Changes in non-cash working capital: Accounts receivable Inventory Prepaid expenses Accounts payable and accrued liabilities Deferred revenue

(299,065) 19,594 (25,527) 4,502 2,226 287,060

Investing activities Purchase of equipment Proceeds on sale of equipment Proceeds on sale of marketable securities Purchase of marketable securities

(Decrease) increase in cash resources


3,876,209 603,755 (157,551) (57,067) 2,348 4,267,694 50,171 (7,916) (12,663) 136,207 (14,885) 4,418,608

(69,333) 96 5,965,194 (6,447,213)

(124,819) 1,363,814 (5,209,178)





Cash, beginning of year



Cash, end of year



The accompanying notes are an integral part of these financial statements.


Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements

notes to financial statements

For the year ended December 31, 2011

1. Nature of operations The Calgary Humane Society for Prevention of Cruelty to Animals (“the Society”) is a not-for-profit organization that was incorporated under the Alberta Societies Act in 1922. The Society is a registered charity as defined under paragraph 149(1) (f) of the Income Tax Act, and therefore, is not subject to income tax. The mandate of the Society is to improve the welfare of animals through programs and services in sheltering, education, protection and advocacy.

2. Significant accounting policies The financial statements have been prepared in accordance with Canadian generally accepted accounting principles as issued by the Accounting Standards Board, and include the following significant accounting policies: Fund accounting The Society follows the restricted fund method of accounting. Activities of the Society are segregated in the following funds: i)

The General Operating Fund accounts for the Society’s program delivery and administrative activities. This fund reports unrestricted resources, restricted operating grants, and other internally restricted amounts. ii) The Capital Fund accounts for the assets, liabilities, revenue and expenses related to the Society’s property and equipment. This fund reports both internally and externally restricted funds. iii) The Restricted Fund accounts for the assets, liabilities, revenue and expenses of the Society’s endowment funds, and its internally and externally restricted funds. Pledges receivable Pledges receivable are not recorded in the Society’s financial statements, as there is no assurance that they will ultimately be collected. Pledges are recorded in the financial statements when they are received. Inventory Goods for resale are recorded as inventory and are recorded at the lower of cost and net realizable value. Cost is determined by the average cost method. Due from (to) other funds Due from (to) other funds represents amounts owed between certain funds. These inter-fund balances are non-interest bearing and have no fixed terms of repayment. Financial instruments Held for trading The Society has classified the following financial assets as held for trading: cash, marketable securities, and accounts receivable. Transactions to purchase or sell these items are recorded on the trade date, and transaction costs are immediately recognized in the statement of revenue and expenses. Held for trading financial instruments are initially and subsequently measured at their fair value, without any deduction for transaction costs incurred on sale or other disposal. Gains and losses arising from changes in fair value are recognized immediately in the statement of revenue and expenses. The fair value of marketable securities is determined by reference to quoted market prices. The fair value of cash and accounts receivable approximates their carrying value due to their short term nature.


Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements For the year ended December 31, 2011

notes to financial statements 2. Significant accounting policies (continued from previous page) Financial instruments (continued from previous page)

Other financial liabilities The Society has classified accounts payable and accrued liabilities as other financial liabilities. These liabilities are initially recognized at their fair value which is approximated by the instrument’s initial cost in a transaction between unrelated parties. Transactions to purchase or sell these items are recorded on the trade date, and transaction costs are immediately recognized in the current year statement of revenue and expenses. Fees incurred on an exchange of financial liabilities or a modification of the terms of financial liabilities that is accounted for as an extinguishment are included as part of the gain or loss on extinguishment, while any related other costs incurred are recognized in the current year statement of revenue and expenses. All fees and costs incurred on the exchange or modification of a financial liability not accounted for as an extinguishment are included in the carrying amount of the modified financial liability and amortized over its remaining expected life. Any related other costs incurred are recognized in the current year statement of revenue and expenses. Other financial liabilities are subsequently measured at amortized cost using the effective interest method. Under this method, estimated future cash payments are discounted over the liability’s expected life, or other appropriate period, to its net carrying value. Amortized cost is the amount at which the financial liability is measured at initial recognition less principal repayments, and plus or minus the cumulative amortization using the effective interest method of and difference between that initial amount and the maturity amount. The fair value and carrying value of other financial liabilities approximate each other due to the short term maturities of accounts payable and accrued liabilities. Total interest expense calculated using the effective interest rate method, is recognized in the statement of revenue and expenses. Gains and losses arising from changes in fair value are recognized in the statement of revenue and expenses upon de-recognition or impairment. Property and equipment Property and equipment are recorded at cost. Donated property and equipment are recorded at fair market value at the date of contribution. Amortization is reported in the Capital Fund and is recorded using the straightline method at the following annual rates, intended to recognize the cost of the assets over their expected useful lives. In the year of acquisition, amortization is taken at one half the standard rates: Buildings and landscaping Equipment and furniture Automotive equipment

5% - 10% 20% 15%

Revenue recognition Restricted contributions related to general operations are recognized as revenue of the General Operating Fund in the year in which the related expenses are incurred. All other restricted contributions are recognized as revenue of the appropriate restricted fund, or if no restricted fund exists, they are recognized in the General Operating Fund using the deferral method of accounting. Unrestricted contributions are recognized as revenue of the General Operating Fund in the year received or receivable if the amount to be received can be reasonably estimated and collection is reasonably assured. Programs and services and fee for service revenue are recognized when the related service is provided. Investment income includes dividends and interest income, and realized and unrealized investment gains and losses, which is recognized as revenue of the General Operating Fund when earned.


Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements For the year ended December 31, 2011

notes to financial statements 2. Significant accounting policies (continued from previous page)

Donated services and materials Donated services and materials are recorded in the financial statements at fair market value when fair market value can be reasonably estimated and when these items would have otherwise been purchased. The Society’s programs benefit from substantial services in the form of volunteer time, which is not recorded in the Society’s financial statements, because of the difficulty in determining their fair value. Foreign exchange Transaction amounts denominated in foreign currencies are translated into their Canadian dollar equivalents at exchange rates prevailing at the transaction dates. Carrying values of monetary assets and liabilities reflect the exchange rates at the balance sheet date. Gains and losses on translation or settlement are included in the determination of excess of revenue over expenses for the current period. Income taxes The Society is registered as a charitable organization under the Income Tax Act (“the Act") and as such is exempt from income taxes and is able to issue donation receipts for income tax purposes. In order to maintain its status as a registered charity under the Act, the Society must meet certain requirements within the Act. In the opinion of management, these requirements have been met. Use of estimates The preparation of financial statements in conformity with Canadian generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenue and expenses during the reporting period. Accounts receivable are stated after evaluation as to their collectability and an appropriate allowance for doubtful accounts is provided where considered necessary. Provisions are made for slow moving and obsolete inventory. Amortization is based on the estimated useful lives of property and equipment. 3. Recent accounting policies Canadian accounting standards for not-for-profit organizations In October 2010, the Accounting Standards Board (“AcSB”) approved the accounting standards for private sector not-for-profit organizations (“NFPO’s”) to be included in Part III of the CICA Handbook (“Handbook”). Part III is comprised of: 

The existing “4400 series” of standards dealing with unique circumstances of NFPO’s, currently in Part V of the Handbook; and

The new accounting standards for private enterprises in Part II of the Handbook, to the extent that they would apply to NFPO’s.

Effective for fiscal years beginning on or after January 1, 2012, private sector NFPO’s will have the option to adopt either Part III of the Handbook or International Financial Reporting Standards (IFRS). Earlier adoption is permitted. The Society does not expect the implementation of these standards to have a material impact on their financial statements.


Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements For the year ended December 31, 2011

notes to financial statements 4. Going concern

These financial statements have been prepared on the basis of accounting principles applicable to a going concern, which assumes the Society will realize the carrying value of its assets and satisfy its obligations as they become due in the normal course of operations.

5. Inventory The cost of inventory recognized as an operating expense amounted to $168,786 (2010 - $184,503).

6. Marketable securities Marketable securities are recorded at market value. At December 31, 2011 the cost of the investments was $6,970,606 (2010 - $6,452,057).

7. Property and equipment

Land Buildings and landscaping Equipment and furniture Automotive equipment


Accumulated Amortization

2011 Net Book Value

2010 Net Book Value

1,550,000 9,211,043 1,774,770 308,119

2,592,938 1,490,256 269,868

1,550,000 6,618,105 284,514 38,251

1,550,000 7,079,677 356,116 52,699





8. Unrestricted fund balances 2011

818,844 634,532 (731,675) 740 (87,170) 31,839

Balance, beginning of year Excess of revenue over expenses Transfer to capital fund Transfer from restricted fund Transfers (to) from emergency fund Transfers to Estate of Dr. Robert Lundberg fund Transfers to externally restricted funds


Balance, end of year


307,537 4,473,089 3,617 (19,500) (3,932,003) (13,896) 818,844

9. Restricted for endowment purposes The amount restricted for endowment purposes is a bequest from Gordon Wright, which has an externally imposed restriction that the resources be maintained in perpetuity.


Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements For the year ended December 31, 2011

notes to financial statements 10. Restricted funds a) Externally restricted funds: Expenses from the restricted funds are required to be used as follows:

Alberta Gaming and Liquor Funds: restricted for use as per gaming licenses Phoebe and Joan Snyder Education Fund: to promote humane attitudes towards animals through media advertising and the violence prevention program. ARC Resources Fund - to subsidize tuition fees which allow children to attend Humane Education summer and winter day camps who otherwise would not be able to.

Alberta Gaming and Liquor Funds Phoebe and Joan Snyder Education Fund ARC Resources Fund



72,395 117 4,260

104,234 117 -



During the year $31,389 was transferred from the Alberta Gaming and Liquor Funds to the unrestricted fund (2010 - $13,896 was transferred from the unrestricted to the Alberta Gaming and Liquor Funds) There was no change in the Phoebe and Joan Snyder Humane Education Fund during the year (2010 $3,617 was transferred from the Phoebe and Joan Snyder Humane Education Fund to the unrestricted fund). During the year $5,000 was donated to the ARC Resources Fund and in the current year $740 was transferred from this fund to the unrestricted fund. b) Internally restricted funds: These amounts are internally restricted by the Board of Directors to be held for the following purposes: 2011

Emergency Fund Estate of Dr. Robert Lundberg Capital Fund


1,422,170 5,432,003 815,399

1,335,000 5,432,003 149,961



In 2011, the Board of Directors transferred $87,170 to the Emergency fund (2010 - $19,500). The Emergency Fund is intended to finance the Society for three months of operations. In March 2008, the Board of Directors approved a motion to internally restrict all funds received and expected to be received from the Estate of Dr. Robert Lundberg for the purpose of achieving the strategic goals of the Society. The Capital fund represents amounts internally restricted for acquisition of property and equipment. During the year $731,675 was transferred to the Capital Fund (2010 - $nil).


Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements For the year ended December 31, 2011

notes to financial statements 11. Fundraising expenses

As required under The Charitable Fundraising Act of Alberta, the Society reports that $250,046 was paid as remuneration to employees primarily responsible for fundraising in the year ended December 31, 2011 (2010 $193,181).

12. Financial instruments The Society, as part of its operations, carries a number of financial instruments. It is management's opinion that the Society is not exposed to significant interest rate, currency or credit risks arising from these financial instruments except as otherwise disclosed. Foreign Currency Risk The Society enters into investment transactions denominated in United States currency for which the related revenues, expenses, cash and marketable securities balances are subject to exchange rate fluctuations. As at December 31, 2011, foreign denominated cash and marketable securities were as follows:

Cash Marketable securities



152,282 1,263,204

36,889 860,736

Foreign currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in foreign exchange rates. In seeking to manage the risks from foreign exchange rate fluctuations, the Society closely follows exchange rates and management monitors investment performance monthly. A 1% increase in foreign exchange rates would decrease cash by $1,523 (2010 - $369) and marketable securities by $12,632 (2010 - $8,607), resulting in a decrease of revenue over expenses of $14,155 (2010 $8,976).

13. Capital management The Society defines capital as fund balances plus deferred revenue. The Society receives the majority of these operating and capital funds from donations and fundraising, programs and services, and bequests. The Society manages its capital structure and makes adjustments to it, based on the funds available to the Society, in order to support its ongoing programs and operations. The Society is not subject to debt covenants or any other capital requirements with respect to operating funding. Funding received for designated purposes must be used for the purposes outlined by the funding party. As at December 31, 2011, the Society has complied with the external restrictions on any external funding provided.


R eflections

D e a n n a S t e b l y k , C h a i r D a l e S u t h e r l a n d , V i c e C h a i r P a m B ar b e r , S e c r e t ar y S u s a n S i m p s o n , T r e a s u r e r C a t h y B j o r n d a l e n , D i r e c t o r D r . D r e w V a n N i e k e r k , D i r e c t o r Anne Hobbs, Director J i m D a v i d s o n , D i r e c t o r T r i s h R i c c i o , D i r e c t o r P a u l B aa y , D i r e c t o r H e a t h e r E d w ar d s , D i r e c t o r S u e S c u l l y , D i r e c t o r D r . M i r i a m C ar e y , D i r e c t o r

2011 Annual Report

2011 CHS Annual Report  

2011 CHS Annual Report