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2016 Chapter Sponsorship slots are still available. We are offering three different tiers of sponsorship; Silver, Gold and Diamond. While all sponsorship levels offer exclusive advertising opportunities each one offers a unique bundle of benefits. The Silver Sponsorship at $1,000 includes one complimentary ticket to each chapter luncheon and the annual banquet, a $100 advertising credit for 2016 and more! The Gold Sponsorship at $1,750 offers a complimentary ticket to each chapter luncheon, social and annual dinner, a $200 advertising credit for 2016 and more! The Diamond Level at $3,000 offers the most advertising and networking bang for your buck with two tickets to each of the chapter luncheons, socials and the annual dinner, a $300 even sponsorship credit and a standard booth at the 2016 Chapter Expo! Visit our site for complete details on sponsorship.

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2015 was a year of exciting change for our NEFL CAI chapter. Your 2015 Board of Directors set goals for the chapter this year including: • provide social events and educational opportunities to our outlying areas • increase membership • become known as an educational resource in our industry • improve our website to be more user-friendly and a valuable resource • publish quality quarterly newsletters • provide specific programs for managers and board members We achieved the majority of the goals and more. Earlier in the year we changed our name to the Northeast Florida Chapter of CAI to better reflect the area we serve and attract a broader audience from our large chapter footprint. We provided fun-filled social events in the Baymeadows area at Veterans Brewery, in Downtown Jacksonville at Sweet Pete’s, the beaches at the Casa Marina, and rounding out our social events for the year in St. Augustine at the Ice Plant Distillery. Thanks to Laurie Shrader with Angius & Terry, LLP we provided free educational lunch and learn events specifically for our managers and board members in the St. Augustine area. Thanks to the wonderful feedback from our members and due to our Chapter Executive


Director, Stephanie Peluyera’s artistic & technical abilities, we greatly improved our website throughout 2015. Ultimately we unveiled our brand new website and chapter email address, at the Annual Banquet in November. We provided quarterly newsletters to our membership throughout the year with a lot of good information in the members’ advertisements and various educational articles. We are very proud that our chapter won an award at the 2015 CAI National Conference in Las Vegas for our newsletter! Our 2015 Expo in September was also a success. We had a great turnout, and true to our theme of Back to School, we provided many educational CEU courses and brought an enthusiastic keynote speaker, Betsy Barbieux, to teach us how to Deal with Difficult People. Our Annual Banquet & Dinner was held at River City Brewing Company in downtown Jacksonville overlooking the Jacksonville Landing and the St. Johns River. It was a great time of reflection, realizing all that had been accomplished in 2015 and looking forward to 2016. Kevin Flanagan with Envera Systems was recognized for his ongoing support and CONTINUED ON PG 2

EDITOR, continued persistence in planning regular golf outings throughout the year and was recognized as our chapter’s 2015 Volunteer of the Year. Committee chairs and committee members were presented with certificates of appreciation for their dedication in 2015. Cindy recognized Donna Clawson and Leslie Pragasam for their dedication and contributions to the chapter this year and our incoming chapter president, Ed Ronsman, revealed the results of the election. Finally the new 2016 Board of Directors was announced & almost immediately their wheels began feverishly turning as they began planning the year to come. We say goodbye and a heartfelt thank you to our 2015 President Cindy Dunlop, Treasurer Donna Clawson, and Secretary Leslie Pragasam. We welcome the new 2016 Board of Directors: Ed Ronsman, President, Mitchell Mattocks, Jimmy Dycus, Sherry McNees, and Bob Chamberlain. We look forward to continued success in the upcoming year! Our chapter would not be able to function without our dedicated Chapter Sponsors. A huge thank you to our 2015 sponsors! Platinum • Angius &Terry, LLP • Lake, Brown, Williams CPAs and Consultants Gold • Valley National Bank (formerly CNLBank) • Kings III Emergency Services Silver • Aquatic Systems • BB&T Association Services • First Coast Association Management • Mosquito Joe • Union Bank Chapter sponsorships are filling up for 2016 so make sure to sign up now to receive the many benefits of supporting our chapter as a sponsor in the upcoming year. Advertising in the chapter’s quarterly newsletter is a great economical targeted means of promoting your business with prices starting at only $50/issue! Please contact Leslie Pragasam at for spec sizes and detailed pricing. You can also contact Leslie to submit an educational article for consideration in an upcoming issue. As Newsletter Chair for our chapter, you should expect 2016 issues in February, May, August, and November. Please send those ads and great informative articles my way! Sincerely, Leslie Pragasam Newsletter Committee Chair

Leslie Pragasam

Pre-Register at

FROM YOUR PRESIDENT 2016 It is with great excitement that I begin my term as President of the Northeast Chapter I am grateful for the opportunity to follow in Cindy s footsteps in CHAPTER Florida leading our chapter and carrying on with the positive momentum we achieved in We as a Board are dedicated to offering expanded educational opportunities CALENDAR 2015 for CAMs and CAVLs through member specific seminars and lunch and learns .



January   21st ­ Chapter Luncheon @ Maggiano's February    18th ­ Education Event    25th ­ Social @ Whiskey Jax March    17th ­ Chapter Luncheon    24th ­ Golf Event April    21st ­ Chapter Expo and Education Day    28th ­ Social

May   4th ­ 6th ­ National Conference in Orlando    19th ­ Chapter Luncheon @ Maggiano's    26th ­ Golf Event June    16th ­ Education Event    23rd ­ Social

CAI membership offers tremendous resources to its members, in addition to a variety of educational and networking opportunities. I would encourage everyone to utilize these resources and events to get the most out of your membership. If you are interested in contributing to the direction of our chapter, there’s no better way to do so than to join a committee. You can chose from the following committees: Finance, Membership, Newsletter, Programs, Social, Expo, Education, and Golf. If you have an idea for a new committee, please don’t hold back – we welcome all comments and suggestions on how to better improve our Chapter and serve our membership. If participation in a committee is not feasible, please still feel free to reach out with suggestions on courses, events, and anything else you feel will provide more value to you as a member. Many of our offerings come from suggestions of members, so please always feel free to contact us and let your voice be heard. I know that I speak for the Board when I say that we are very excited about what’s to come in 2016, and I hope to see you at our many great events. Warmest Regards, Edward Ronsman, Esq.

July   21st ­ Chapter Luncheon    28th ­ Golf Event August    18th ­ Education Event    25th ­ Social September    15th ­ Chapter Luncheon @ Maggiano's    22nd ­ Golf Event

2015 Volunteer of the Year

October   20th ­ Education Event    27th ­ Social November    17th ­ Chapter Luncheon December    15th ­ Education Event


while also continuing to offer great speakers at our semi-monthly lunches. Also, if you didn’t make it out to a social last year, don’t miss out on what is sure to be another great slate of events that we have planned for this year.

Kevin Flanagan Envera Systems

Profile for CAI - NE Florida

2015 End of Year Recap  

2015 End of Year Recap